branch manager Jobs in Egypt

<div> <p> <strong>POSITION SUMMARY</strong> </p> <p> </p> <p>Use appropriate rescue techniques if observing swimmers in need of assistance. Observe the swimming area for dangerous conditions, unusual or unsafe activities, and swimmers who are struggling. Promote the rules and regulations of the recreation facility. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Provide assistance to injured guests until the arrival of emergency medical services. Promote a fun and relaxing atmosphere for guests. Obtain, fold, and stack towels according to company procedures. Wash, mop, and clean the pool deck.</p> <p> </p> <p>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; ensure uniform and personal appearance are clean and professional; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Support all co-workers and treat them with dignity and respect. Comply with quality assurance expectations and standards. Visually inspect tools, equipment, or machines (e.g., to identify defects). Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down ladders, stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.</p> <p> </p> <p><b><br></b></p><p><b>PREFERRED QUALIFICATIONS</b></p> <p>Education: High school diploma or G.E.D. equivalent.</p> <p>Related Work Experience: No related work experience.</p> <p>Supervisory Experience: No supervisory experience.</p> <p> </p> <p><b><br></b></p><p><b>REQUIRED QUALIFICATIONS</b></p> <p>License or Certification: CPR Certification</p> <p>First Aid Certification</p> <p>Fitness Equipment</p> <p>Any certification or training required by local and state agencies.</p> <p> </p> <p> </p> </div> <div> </div> <p><br></p>

<p>We are looking for an experienced and results-driven <strong>Area Supervisor</strong> to manage and develop business operations across <strong>Sharqia Governorate</strong>. The role will be responsible for supervising field teams, expanding the company’s merchant/agent network, achieving business targets, and ensuring high-quality service and operational compliance.</p><h2>Key Responsibilities</h2><ul><li><p>Manage and supervise field sales/operations activities across the assigned area in Sharqia.</p></li><li><p>Lead, coach, and monitor the performance of field representatives and team members.</p></li><li><p>Achieve monthly and quarterly targets related to merchant/agent acquisition, activation, transactions, and revenue.</p></li><li><p>Identify and develop new business opportunities and potential merchants/agents within the territory.</p></li><li><p>Build and maintain strong relationships with merchants, agents, and key local partners.</p></li><li><p>Monitor market activity, competitors, pricing, and customer behavior and provide regular market insights.</p></li><li><p>Ensure proper onboarding, activation, and continuous engagement of merchants/agents.</p></li><li><p>Track team KPIs and prepare regular performance reports for management.</p></li><li><p>Conduct regular field visits to ensure team productivity and operational quality.</p></li><li><p>Ensure compliance with company policies, KYC requirements, operational procedures, and applicable FinTech regulations.</p></li><li><p>Coordinate with Sales, Operations, Customer Support, Risk, and Compliance teams to resolve field issues.</p></li><li><p>Identify operational challenges and implement corrective actions to improve performance and customer experience.</p></li><li><p>Manage the area efficiently and ensure optimal coverage of the assigned territory.</p></li></ul><h2></h2><p></p><p><strong>Requirements</strong></p><p></p><h2>Requirements</h2><ul><li><p>Bachelor’s degree in Business Administration, Commerce, Marketing, or a related field.</p></li><li><p><strong>2–4 years of experience</strong> in sales, field operations, merchant acquisition, fintech, payments, telecom, FMCG, or a similar industry.</p></li><li><p>Previous experience supervising or leading a field team is preferred.</p></li><li><p>Strong knowledge of the <strong>Sharqia market</strong> and local business environment.</p></li><li><p>Strong leadership, communication, negotiation, and problem-solving skills.</p></li><li><p>Target-oriented with strong analytical and reporting abilities.</p></li><li><p>Good knowledge of MS Office, especially Excel.</p></li><li><p>Ability to work extensively in the field and manage a geographically distributed team.</p></li><li><p>Valid driving license is a plus.</p></li></ul><h2>Key Performance Indicators (KPIs)</h2><ul><li><p>Merchant/Agent acquisition and activation.</p></li><li><p>Transaction volume and value.</p></li><li><p>Monthly target achievement.</p></li><li><p>Team productivity and attendance.</p></li><li><p>Merchant/Agent retention and engagement.</p></li><li><p>Territory coverage and new business growth.</p></li><li><p>Operational and compliance quality.</p></li><li><p>Customer and merchant satisfaction.</p></li></ul><h2>Location</h2><p><strong>Sharqia Governorate, Egypt</strong></p><h2>Reporting To</h2><p><strong>Area/Regional Manager</strong></p>

<p>POSITION SUMMARY Use appropriate rescue techniques if observing swimmers in need of assistance. Observe the swimming area for dangerous conditions, unusual or unsafe activities, and swimmers who are struggling. Promote the rules and regulations of the recreation facility. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Provide assistance to injured guests until the arrival of emergency medical services. Promote a fun and relaxing atmosphere for guests. Obtain, fold, and stack towels according to company procedures. Wash, mop, and clean the pool deck. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; ensure uniform and personal appearance are clean and professional; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Support all co-workers and treat them with dignity and respect. Comply with quality assurance expectations and standards. Visually inspect tools, equipment, or machines (e.g., to identify defects). Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down ladders, stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: high school diploma or G.E.D. equivalent.</p><p>Related Work Experience: No related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: CPR Certification First Aid Certification Fitness Equipment Any certification or training required by local and state agencies.</p>

<p>POSITION SUMMARY Use appropriate rescue techniques if observing swimmers in need of assistance. Observe the swimming area for dangerous conditions, unusual or unsafe activities, and swimmers who are struggling. Promote the rules and regulations of the recreation facility. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Provide assistance to injured guests until the arrival of emergency medical services. Promote a fun and relaxing atmosphere for guests. Obtain, fold, and stack towels according to company procedures. Wash, mop, and clean the pool deck. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; ensure uniform and personal appearance are clean and professional; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Support all co-workers and treat them with dignity and respect. Comply with quality assurance expectations and standards. Visually inspect tools, equipment, or machines (e.g., to identify defects). Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down ladders, stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent.</p><p>Related Work Experience: No related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: CPR Certification First Aid Certification Fitness Equipment Any certification or training required by local and state agencies.</p>

<p><strong>About Intertrade</strong></p><p>Intertrade Co. is a leading Egyptian manufacturer specializing in PVC compounds, refrigerator door gaskets, magnetic strips, and sealing solutions. We are looking for a proactive and detail-oriented <strong>HR Supervisor</strong> to support our growing organization by managing core HR operations while helping improve our HR systems and processes.</p><p></p><ul><li><p>Manage the end-to-end monthly and bi-weekly payroll process, ensuring accuracy, confidentiality, and timely execution.</p></li><li><p>Handle all personnel activities including employee files, contracts, probation, resignations, terminations, social insurance, labor office requirements, and compliance with Egyptian Labor Law.</p></li><li><p>Administer compensation and benefits programs, maintain salary records, and support annual salary reviews, promotions, and incentive programs.</p></li><li><p>Coordinate the company's Performance Management System &#40;PMS&#41;, including KPI tracking, performance appraisal cycles, probation evaluations, and performance documentation.</p></li><li><p>Lead recruitment activities including manpower requests, job postings, CV screening, HR interviews, interview coordination, reference checks, job offers, and onboarding.</p></li><li><p>Maintain and update employee records, HR databases, attendance, leave balances, and other HR documentation.</p></li><li><p>Prepare regular HR reports and dashboards covering payroll, headcount, turnover, absenteeism, recruitment, overtime, and other HR KPIs.</p></li><li><p>Support the development and continuous improvement of HR policies, procedures, forms, and workflows to enhance operational efficiency.</p></li><li><p>Work closely with department managers to support workforce planning, employee relations, and HR initiatives.</p></li><li><p>Utilize advanced Microsoft Excel and HR systems to analyze data, automate reports, and improve HR processes.</p></li><li><p>Assist in HR projects related to organizational development, employee engagement, Total Rewards, and HR digitalization initiatives.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor's degree in Business Administration, Commerce, or a related field.</p></li><li><p>4–7 years of HR experience with strong exposure to Total Rewards, Payroll and Personnel.</p></li><li><p>Hands-on experience in Compensation &amp; Benefits, Performance Management, Recruitment, and HR Operations.</p></li><li><p>Manufacturing or industrial sector experience is highly preferred.</p></li><li><p>Strong knowledge of Egyptian Labor Law and Social Insurance regulations.</p></li><li><p>Advanced Microsoft Excel skills are required (Pivot Tables, XLOOKUP, INDEX/MATCH, advanced formulas, reporting).</p></li><li><p>Experience using HRIS or ERP systems; Odoo experience is a plus.</p></li><li><p>Excellent analytical, organizational, and communication skills.</p></li><li><p>High level of accuracy, confidentiality, ownership, and attention to detail.</p></li><li><p>Ability to manage multiple priorities and work effectively in a fast-paced environment.</p></li></ul><p></p>

<p><b>Description</b></p><p>As a Supervisor, you’ll strive to plan beyond your own needs, ensuring the sufficient resourcing of your function. This will include identifying training needs, staying on top of absence &amp; performance management, as well as coaching and continuous monitoring of your department to engender a greater culture of productivity. Supervising day-to-day activities with responsibility for the overall safety, quality and performance and member experience of either Inbound or Outbound FC operations; Setting and clarifying departmental requirements and expectations while creating an environment of teamwork, collaboration and open communication; Understanding safety procedures, ensuring safe working practices and documenting accidents/incidents timely; Prioritizing appropriately meeting deadlines; Exhibiting professional behavior while coping well with ambiguity and change; Driving results and approaching obstacles proactively; Ensuring company policies are communicated and enforced consistently; Sourcing and nurturing ideas and rolling them into the creation of improvement plans; Taking proactive steps to ensure that best practices are shared across all departments, shifts and within the entire organization; Working closely with (HR, Facilities, Safety and IT) to build and secure support and resources for projects and initiatives; Tracking production metrics and utilizing data to develop strategies for continuous improvement and reporting to management; Assisting with the establishment of long-term operational strategic plans; Mentoring, providing training and development to optimize performance, creating organizational depth and individual growth; Recognizing top performance, coaching and progressive discipline for poor performance; Proposing and implementing improvements in equipment and processing methods; Conducting timecard review daily and weekly to ensure pay accuracy; Performing other duties with flexibility as assigned, rotating to other shifts/departments and working extended hours and holidays as needed including an expectation to arrive at least 30 minutes early and remaining at least 30 minutes at end of shift to complete pass downs, reports and timecard reviews.</p><p><br></p><p><b>Basic Qualifications</b></p><p>- 1+ years of Microsoft Office products and applications experience</p><p>- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays</p><p><br></p><p>Preferred Qualifications</p><p>- Experience of stakeholder management including building and maintaining professional relationships</p><p>- Experience in an operational environment, such as logistics, retail, hospitality, or customer service</p><p>- Upper intermediate proficiency in English</p><p>- Basic Knowledge of operational requirements, environment and rules.</p><p>- Statistical mindset with focus on details and numbers.</p><p><strong>Desired Candidate Profile</strong></p><ul><li><br></li></ul>

<p>Delivers the complete procurement cycle for the local and overseas purchase of medium-criticality, medium-cost materials, and services, ensuring end-user requirements are met in terms of timelines, cost, quality, and specifications. Receives end-user requests for procurement of materials/services and undertakes checks to ensure completeness of information and a clear spec. Accesses database to identify potential suppliers with the optimum cost for the materials and services. Prepares bid packages, invites bids, clarifies queries, receives offers, and consults with end users to confirm compliance with technical specifications. Analyses and evaluates proposals, comparing prices, specifications, and delivery dates to identify and recommend preferred suppliers. Prepares post-approval documentation for authorization and placement with preferred supplier ensuring full protection of Company legal and commercial position. Addresses issues regarding minor contractual disputes to protect the Company's position and achieve satisfactory resolution for all parties. Coordinates with Finance and other Procurement staff for the certification and resolution of supplier invoices within contractual timeframes. Monitors the performance of suppliers to ensure agreed service levels are met and maintained. Identifies areas of shortfall and recommends remedial action. Conducts research into local and overseas markets to identify and assess new or alternative sources of materials and services that meet the Company specifications and pricing standards. Maintains data in procurement information systems and on other paper-based filing systems to establish an audit trail and ensure ease of retrieval for the production of activity and expenditure reports. Reviews product catalogs, trade journals, publications, and the Internet to maintain current and comprehensive technical and commercial knowledge of materials and services of interest to the company. Ensures all purchasing activities are undertaken in line with established policies, procedures, and standards to maintain and promote the integrity of operations. Ensure strict compliance with all approved HSE procedures and practices to afford protection to life, property, and the environment. To perform any other duties assigned by his direct Supervisor / Manager. Maintaining and updating supplier information such as qualifications, delivery times, product ranges, etc. . Cost-saving budgeting and targeting, through adding new suppliers or finding alternatives or equivalent materials.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><strong>Key Accountabilities&nbsp;</strong></span></p><br> <ul> <li> <p><span>Delivers the complete procurement cycle for the local and overseas purchase of medium-criticality, medium-cost materials, and services, ensuring end-user requirements are met in terms of timelines, cost, quality, and specifications.</span></p><br></li> </ul><br> <ul> <li> <p><span>Receives end-user requests for procurement of materials/services and undertakes checks to ensure completeness of information and a clear spec.</span></p><br></li> </ul><br> <ul> <li> <p><span>Accesses database to identify potential suppliers with the optimum cost for the materials and services. Prepares bid packages, invites bids, clarifies queries, receives offers, and consults with end users to confirm compliance with technical specifications.</span></p><br></li> </ul><br> <ul> <li> <p><span>&nbsp;Analyses and evaluates proposals, comparing prices, specifications, and delivery dates to identify and recommend preferred suppliers.</span></p><br></li> </ul><br> <ul> <li> <p><span>Prepares post-approval documentation for authorization and placement with preferred supplier ensuring full protection of Company legal and commercial position. </span></p><br></li> </ul><br> <ul> <li> <p><span>Addresses issues regarding minor contractual disputes to protect the Company's position and achieve satisfactory resolution for all parties.</span></p><br></li> </ul><br> <ul> <li> <p><span>Coordinates with Finance and other Procurement staff for the certification and resolution of supplier invoices within contractual timeframes.</span></p><br></li> </ul><br> <ul> <li> <p><span>Monitors the performance of suppliers to ensure agreed service levels are met and maintained. Identifies areas of shortfall and recommends remedial action.</span></p><br></li> </ul><br> <ul> <li> <p><span>Conducts research into local and overseas markets to identify and assess new or alternative sources of materials and services that meet the Company specifications and pricing standards.</span></p><br></li> </ul><br> <ul> <li> <p><span>Maintains data in procurement information systems and on other paper-based filing systems to establish an audit trail and ensure ease of retrieval for the production of activity and expenditure reports. </span></p><br></li> </ul><br> <ul> <li> <p><span>Reviews product catalogs, trade journals, publications, and the Internet to maintain current and comprehensive technical and commercial knowledge of materials and services of interest to the company.</span></p><br></li> </ul><br> <ul> <li> <p><span>Ensures all purchasing activities are undertaken in line with established policies, procedures, and standards to maintain and promote the integrity of operations. </span></p><br></li> </ul><br> <ul> <li> <p><span>Ensure strict compliance with all approved HSE procedures and practices to afford protection to life, property, and the environment.</span></p><br></li> </ul><br> <ul> <li> <p><span>To perform any other duties assigned by his direct Supervisor / Manager.</span></p><br></li> </ul><br> <ul> <li> <p><span>Maintaining and updating supplier information such as qualifications, delivery times, product ranges, etc.</span></p><br></li> </ul><br> <ul> <li> <p><span>. Cost-saving budgeting and targeting, through adding new suppliers or finding alternatives or equivalent materials.</span></p><br></li> </ul><br><br> </div>

<h3>Job Purpose</h3><p>The HR Supervisor will oversee day-to-day HR operations, bridging the gap between our corporate strategy and our construction site realities. This role is responsible for managing the full employee lifecycle—recruitment of white-collar and blue-collar staff, payroll attendance inputs, labor law compliance, and resolving on-site employee relations issues. The ideal candidate ensures that our projects are adequately staffed with qualified, compliant, and motivated personnel while mitigating legal and operational risks.</p><h3>Key Responsibilities</h3><h4>1. Construction Recruitment &amp; Resource Allocation</h4><p><strong>Mass Blue-Collar Mobilization:</strong> Coordinate the rapid hiring and mobilization of skilled/unskilled site labor (masons, carpenters, steel fixers, operators) based on project timelines.</p><p><strong>White-Collar Sourcing:</strong> Source and screen specialized technical talent, including Site Engineers, Quantity Surveyors (QS), Project Managers, and HSE (Health, Safety, and Environment) officers.</p><p><strong>Demobilization Management:</strong> Efficiently manage the transfer or demobilization of labor forces between completed projects and newly launched sites to minimize idle labor costs.</p><h4>2. Site HR Operations &amp; Employee Relations</h4><p><strong>Site Liaison:</strong> Conduct regular site visits to audit camp accommodations, check worker welfare, and ensure site HR practices align with corporate policies.</p><p><strong>Grievance Resolution:</strong> Act as the primary point of contact for resolving conflicts between site management (Foremen/Project Managers) and labor teams.</p><p><strong>Disciplinary Action:</strong> Oversee investigations regarding site misconduct, safety violations, or absenteeism, ensuring all disciplinary measures comply with the company’s sanctions regulations and labor law.</p><h4>3. Payroll, Attendance &amp; Contract Administration</h4><p><strong>Timesheet Verification:</strong> Supervise the collection and accuracy of weekly/monthly site timesheets, tracking complex structures like site allowances, overtime (OT), night shifts, and holiday premiums.</p><p><strong>Contract Management:</strong> Oversee the issuance, renewal, and termination of project-based employment contracts.</p><p><strong>Leaves &amp; Benefits:</strong> Manage site-specific leave cycles (e.g., rotation schedules for remote sites), medical insurance additions, and social insurance updates.</p><h4>4. Compliance, Safety &amp; Government Relations</h4><p><strong>Labor Law Adherence:</strong> Ensure strict compliance with local labor regulations regarding working hours, heat/weather restrictions, and youth employment.</p><p><strong>HSE Collaboration:</strong> Work closely with the Safety (HSE) department to ensure all workers attend mandatory safety inductions and that medical fitness certificates are up to date.</p><p><strong>Labor Disputes:</strong> Support the HR Manager and legal counsel in handling labor office inspections, worker complaints, and documentation for legal disputes.</p>

????Nassr City Qualifications:•Design engaging graphics for social media, presentations, website, and marketing materials.•Create professional infographics and visual assets tailored to diverse industries and service lines.•Design website blog-post cover images and on-page content visuals.•Design company profiles, service one-pagers, brochures, and business-development proposal/pitch decks.•Produce employer-branding and recruitment / EOR campaign creatives, plus internal and HR visuals for Linked In, email & B2B digital content•Develop and adapt visual content for Linked In and other professional platforms — the primary B2B channel.•Design Linked In newsletter illustrations and creatives.•Design email campaign graphics and layouts (headers, banners, templates, and supporting visuals).•Create digital campaign creatives from awareness through lead generation, including variations for testing when needed.•Research and apply each destination platform's technical criteria before delivering: correct file format, ideal dimensions / aspect ratio, and resolution for where the asset will be published.•Take ownership of getting specifications right so assets render correctly on their target platform, without repeated rework. AI-assisted design•Understand and stay current with recent AI design and video tools, and actively use them to produce better work faster.•Apply AI tools appropriately across the workflow (ideation, drafting, asset generation, editing, and short-form motion) while maintaining brand quality and consistency.•Produce short-form motion graphics and simple animations — typically 1–3 minute social videos / reels — as a regular part of the role.•This is a required capability, scoped to social-ready motion rather than heavy or broadcast-level production.•Apply and safeguard brand colours, typography, and layout structure across all outputs.•Proactively identify and correct visual inconsistencies; keep the style coherent across posts and campaigns.•Work closely with the Marketing and Business Development teams to turn concepts and briefs into impactful designs.•Coordinate day-to-day with the Digital Marketing Supervisor on priorities and scheduling.•Manage multiple projects simultaneously and meet deadlines without compromising quality; raise timeline or resourcing risks early. Continuous improvement & production discipline•Stay current with design, motion, AI, and social-media trends to keep content fresh and relevant.•Maintain organised files, correct export formats and sizes, and proper version control.<br>Requirements•Bachelor's degree in Graphic Design, Media, Fine / Applied Arts, or a related field.•3–5 years of professional design experience (agency or in-house).•Strong portfolio showcasing diverse work - infographics, digital / social, branding, and some short-form motion / video.•Proficiency in Adobe Creative Suite (Illustrator, Photoshop, InDesign), plus working ability in After Effects and / or Premiere Pro for short-form motion.•Practical proficiency with current AI design / video tools (e.g., Firefly, Midjourney, Veo, or equivalent) and the judgment to apply them effectively.•Ability to research briefs and platform requirements independently - interpreting content intent and sourcing the correct format, sizing, and resolution per platform.•Comfortable designing in both Arabic and English (bilingual typography and layout).•Experience creating Linked In, email, and digital campaign designs (preferred).•Ability to adapt design styles across different industries.

????Nassr City Qualifications:•Design engaging graphics for social media, presentations, website, and marketing materials.•Create professional infographics and visual assets tailored to diverse industries and service lines.•Design website blog-post cover images and on-page content visuals.•Design company profiles, service one-pagers, brochures, and business-development proposal/pitch decks.•Produce employer-branding and recruitment / EOR campaign creatives, plus internal and HR visuals for Linked In, email & B2B digital content•Develop and adapt visual content for Linked In and other professional platforms — the primary B2B channel.•Design Linked In newsletter illustrations and creatives.•Design email campaign graphics and layouts (headers, banners, templates, and supporting visuals).•Create digital campaign creatives from awareness through lead generation, including variations for testing when needed.•Research and apply each destination platform's technical criteria before delivering: correct file format, ideal dimensions / aspect ratio, and resolution for where the asset will be published.•Take ownership of getting specifications right so assets render correctly on their target platform, without repeated rework. AI-assisted design•Understand and stay current with recent AI design and video tools, and actively use them to produce better work faster.•Apply AI tools appropriately across the workflow (ideation, drafting, asset generation, editing, and short-form motion) while maintaining brand quality and consistency.•Produce short-form motion graphics and simple animations — typically 1–3 minute social videos / reels — as a regular part of the role.•This is a required capability, scoped to social-ready motion rather than heavy or broadcast-level production.•Apply and safeguard brand colours, typography, and layout structure across all outputs.•Proactively identify and correct visual inconsistencies; keep the style coherent across posts and campaigns.•Work closely with the Marketing and Business Development teams to turn concepts and briefs into impactful designs.•Coordinate day-to-day with the Digital Marketing Supervisor on priorities and scheduling.•Manage multiple projects simultaneously and meet deadlines without compromising quality; raise timeline or resourcing risks early. Continuous improvement & production discipline•Stay current with design, motion, AI, and social-media trends to keep content fresh and relevant.•Maintain organised files, correct export formats and sizes, and proper version control.<br>Requirements•Bachelor's degree in Graphic Design, Media, Fine / Applied Arts, or a related field.•3–5 years of professional design experience (agency or in-house).•Strong portfolio showcasing diverse work - infographics, digital / social, branding, and some short-form motion / video.•Proficiency in Adobe Creative Suite (Illustrator, Photoshop, InDesign), plus working ability in After Effects and / or Premiere Pro for short-form motion.•Practical proficiency with current AI design / video tools (e.g., Firefly, Midjourney, Veo, or equivalent) and the judgment to apply them effectively.•Ability to research briefs and platform requirements independently - interpreting content intent and sourcing the correct format, sizing, and resolution per platform.•Comfortable designing in both Arabic and English (bilingual typography and layout).•Experience creating Linked In, email, and digital campaign designs (preferred).•Ability to adapt design styles across different industries.

Sales Team Leader – VXI Egypt (BPO Industry) Location: Cairo, Egypt Industry: BPO / Contact Center Position Summary The Sales Team Leader is responsible for leading, coaching, and developing a team of sales representatives to achieve and exceed business objectives. This role focuses on driving sales performance, maximizing revenue, improving customer experience, and ensuring compliance with client and company standards within a fast-paced BPO environment. The Sales Team Leader partners closely with Operations, Quality, Training, Workforce Management, and other support functions to optimize team performance, improve productivity, and deliver outstanding business results. Key Responsibilities Lead, motivate, and manage a team of Sales Representatives to achieve daily, weekly, and monthly sales targets. Monitor individual and team performance against KPIs and sales objectives. Conduct regular coaching sessions, side-by-side observations, and performance reviews to improve sales effectiveness. Develop action plans to address performance gaps and maximize team productivity. Drive revenue growth by improving conversion rates, sales quality, and customer experience. Monitor attendance, schedule adherence, and productivity to ensure operational efficiency. Analyze sales reports, dashboards, and performance metrics to identify trends and opportunities. Collaborate with Quality and Training teams to improve sales techniques and product knowledge. Conduct team huddles and performance calibration sessions. Handle customer escalations and support agents in resolving complex sales scenarios. Ensure compliance with company policies, client requirements, and regulatory standards. Prepare and present daily, weekly, and monthly performance reports to management. Support recruitment, onboarding, and development of new team members. Drive employee engagement initiatives to promote a positive and high-performing team culture. Identify future leaders and support succession planning within the team. Key Performance Indicators (KPIs) Sales Revenue Achievement Sales Conversion Rate Revenue Per Agent (RPA) Customer Satisfaction (CSAT) Net Promoter Score (NPS) Quality Assurance (QA) Score Attendance & Schedule Adherence Team Productivity Employee Engagement Attrition & Retention Coaching Effectiveness Compliance & Sales Integrity Qualifications & Requirements Bachelor's Degree preferred. Minimum 2–3 years of experience in a Sales, Customer Service, or BPO environment. Minimum 1 year of experience as a Team Leader, Senior Team Leader, Supervisor, or equivalent leadership role. Previous experience supporting Sales campaigns is highly preferred. Strong leadership, coaching, and people management skills. Excellent communication and interpersonal skills. Strong analytical and problem-solving abilities. Advanced knowledge of Microsoft Excel and Power Point. Experience using performance dashboards and reporting tools. Ability to manage multiple priorities in a fast-paced environment. Strong decision-making and conflict-resolution skills. Flexibility to work rotational shifts based on business needs. Preferred Qualifications Experience supporting Telecommunications or Sales campaigns. Experience with CRM systems and sales performance tools. Knowledge of sales coaching methodologies and performance improvement techniques. Core Competencies Sales Leadership Performance Management Coaching & Development Stakeholder Management Customer Experience Data Analysis & Reporting Problem Solving & Decision Making Conflict Resolution Communication & Presentation Skills Team Engagement Time Management Results Orientation Work Environment Fast-paced BPO / Contact Center environment. Onsite role with close collaboration across Operations, Quality, Training, Workforce Management, and Leadership teams. Rotational shifts may be required based on business needs. Occasional weekend or holiday support may be required depending on operational requirements.

????Nassr City Qualifications:•Design engaging graphics for social media, presentations, website, and marketing materials.•Create professional infographics and visual assets tailored to diverse industries and service lines.•Design website blog-post cover images and on-page content visuals.•Design company profiles, service one-pagers, brochures, and business-development proposal/pitch decks.•Produce employer-branding and recruitment / EOR campaign creatives, plus internal and HR visuals for Linked In, email & B2B digital content•Develop and adapt visual content for Linked In and other professional platforms — the primary B2B channel.•Design Linked In newsletter illustrations and creatives.•Design email campaign graphics and layouts (headers, banners, templates, and supporting visuals).•Create digital campaign creatives from awareness through lead generation, including variations for testing when needed.•Research and apply each destination platform's technical criteria before delivering: correct file format, ideal dimensions / aspect ratio, and resolution for where the asset will be published.•Take ownership of getting specifications right so assets render correctly on their target platform, without repeated rework. AI-assisted design•Understand and stay current with recent AI design and video tools, and actively use them to produce better work faster.•Apply AI tools appropriately across the workflow (ideation, drafting, asset generation, editing, and short-form motion) while maintaining brand quality and consistency.•Produce short-form motion graphics and simple animations — typically 1–3 minute social videos / reels — as a regular part of the role.•This is a required capability, scoped to social-ready motion rather than heavy or broadcast-level production.•Apply and safeguard brand colours, typography, and layout structure across all outputs.•Proactively identify and correct visual inconsistencies; keep the style coherent across posts and campaigns.•Work closely with the Marketing and Business Development teams to turn concepts and briefs into impactful designs.•Coordinate day-to-day with the Digital Marketing Supervisor on priorities and scheduling.•Manage multiple projects simultaneously and meet deadlines without compromising quality; raise timeline or resourcing risks early. Continuous improvement & production discipline•Stay current with design, motion, AI, and social-media trends to keep content fresh and relevant.•Maintain organised files, correct export formats and sizes, and proper version control.<br>Requirements•Bachelor's degree in Graphic Design, Media, Fine / Applied Arts, or a related field.•3–5 years of professional design experience (agency or in-house).•Strong portfolio showcasing diverse work - infographics, digital / social, branding, and some short-form motion / video.•Proficiency in Adobe Creative Suite (Illustrator, Photoshop, InDesign), plus working ability in After Effects and / or Premiere Pro for short-form motion.•Practical proficiency with current AI design / video tools (e.g., Firefly, Midjourney, Veo, or equivalent) and the judgment to apply them effectively.•Ability to research briefs and platform requirements independently - interpreting content intent and sourcing the correct format, sizing, and resolution per platform.•Comfortable designing in both Arabic and English (bilingual typography and layout).•Experience creating Linked In, email, and digital campaign designs (preferred).•Ability to adapt design styles across different industries.

Job Summary:Directs and supervises functions and activities in the in-patient area, interprets and implements policies, procedures, standards and regulations to personnel, patients, medical staff and public. Performs duties in any nursing capacity as needed.<br>Duties and Responsibilities: Organizes and directs functions and activities in medical care unit. Interprets and implements established policies, procedures, regulations to personnel, patients, medical staff and public. Utilizes personnel efficiently and assures cost effective utilization of supplies and equipment. Demonstrates care and safety measures and procedures. Plans and directs unit routines. Monitors workflow and productivity. Evaluates unit performance and effect changes as needed to improve services. Directs and supervises nursing staff. Orients, trains, instructs personnel and may participate in in-service education. Assigns duties. Evaluates work performance. Solves problems and grievances and maintains good employee relations. Provides counsel and guidance to staff. Inspects the unit regularly for compliance with unit/department policies, procedures, regulations, standards and takes corrective action when violations occur. Maintains patient rights and compliance with hospital communication code. Assures proper maintenance of patient’s medical records and confidential treatment of patient information. Analyzes unit needs, studies new trends and developments and offers recommendations to nursing administration. Performs tasks such as the following:Receives and gives report. Makes assignments, gives instructions, arranges for meals and breaks. Reports staff shortages to nursing administration and adjusts work schedule accordingly. Supervises personnel. Makes rounds. Visits each patient and assesses patient’s condition and care given. Answers questions, and evaluates patient needs. Develops and adjusts patient care plans in cooperation with staff nurses. Assures observance of required techniques (aseptic, sterile, isolation) in nursing care. Makes rounds with physicians, gives and obtains information, organizes supply and dressing needs, assists physicians with examinations and treatments and carries out physicians’ orders. Assures continuous and correct identification of all patients in the unit. Assures that unit charting is complete and accurate and patient records are updated. Assures that care plans are fulfilled and assists with discharge planning. Instructs patients and families with patient care and after discharge adjustment. Refers patient/families to appropriate resources as needed in cooperation with social services. Takes corrective action when violation of policies and procedures occur. Coordinates inpatient area functions with other nursing units and other hospital departments. Maintains good interdepartmental relations and public relations. Directs care and maintenance of equipment and supplies. Requisition of unit supplies and equipment. Checks for sterility, out dating and defects and disposes of or reports to supervisor, as is appropriate. Removes defective equipment from use. Documents maintenance and reports. Checks narcotics and complies with regulations concerning use and storage. Directs and participates in unit cleaning activities (facilities and equipment). Conducts Performance Appraisals and Competency Assessments for all In-Patient Nursing Team. Maintains established hospital policies, procedures, objectives, quality improvement, safety, environmental and infection control.<br>Knowledge, Skills, Experience Required:Bachelor of Science in Nursing Degree (BSN). Valid nursing license from the country of origin. Previous clinical nursing experience minimum of 3 years' with managerial skills. Computer proficiency. Good verbal and written English communication skills.

????Nassr City Qualifications: •Design engaging graphics for social media, presentations, website, and marketing materials.•Create professional infographics and visual assets tailored to diverse industries and service lines.•Design website blog-post cover images and on-page content visuals.•Design company profiles, service one-pagers, brochures, and business-development proposal/pitch decks.•Produce employer-branding and recruitment / EOR campaign creatives, plus internal and HR visuals for Linked In, email & B2B digital content•Develop and adapt visual content for Linked In and other professional platforms — the primary B2B channel.•Design Linked In newsletter illustrations and creatives.•Design email campaign graphics and layouts (headers, banners, templates, and supporting visuals).•Create digital campaign creatives from awareness through lead generation, including variations for testing when needed.•Research and apply each destination platform's technical criteria before delivering: correct file format, ideal dimensions / aspect ratio, and resolution for where the asset will be published.•Take ownership of getting specifications right so assets render correctly on their target platform, without repeated rework. AI-assisted design•Understand and stay current with recent AI design and video tools, and actively use them to produce better work faster.•Apply AI tools appropriately across the workflow (ideation, drafting, asset generation, editing, and short-form motion) while maintaining brand quality and consistency.•Produce short-form motion graphics and simple animations — typically 1–3 minute social videos / reels — as a regular part of the role.•This is a required capability, scoped to social-ready motion rather than heavy or broadcast-level production.•Apply and safeguard brand colours, typography, and layout structure across all outputs.•Proactively identify and correct visual inconsistencies; keep the style coherent across posts and campaigns.•Work closely with the Marketing and Business Development teams to turn concepts and briefs into impactful designs.•Coordinate day-to-day with the Digital Marketing Supervisor on priorities and scheduling.•Manage multiple projects simultaneously and meet deadlines without compromising quality; raise timeline or resourcing risks early. Continuous improvement & production discipline•Stay current with design, motion, AI, and social-media trends to keep content fresh and relevant.•Maintain organised files, correct export formats and sizes, and proper version control.<br>Requirements•Bachelor's degree in Graphic Design, Media, Fine / Applied Arts, or a related field.•3–5 years of professional design experience (agency or in-house).•Strong portfolio showcasing diverse work - infographics, digital / social, branding, and some short-form motion / video.•Proficiency in Adobe Creative Suite (Illustrator, Photoshop, InDesign), plus working ability in After Effects and / or Premiere Pro for short-form motion.•Practical proficiency with current AI design / video tools (e.g., Firefly, Midjourney, Veo, or equivalent) and the judgment to apply them effectively.•Ability to research briefs and platform requirements independently - interpreting content intent and sourcing the correct format, sizing, and resolution per platform.•Comfortable designing in both Arabic and English (bilingual typography and layout).•Experience creating Linked In, email, and digital campaign designs (preferred).•Ability to adapt design styles across different industries.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Join Us</b> <br></span><p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p><br><br><br><b>Role Purpose</b> <br><ul> <li>Co-ordinate and manage the day to day activities of the Radio planning subgroup and ensuring that targets are met within the defined time frame.</li> <li>Come up with initiatives to improve Radio planning workflow Processes with external entities and cost saving initiatives as well.</li> <li>Ensuring that all trials are done according to plan</li> </ul><br><br><b>Key Accountabilities &amp; Decision Ownership</b> <br><p><strong>Technical Management</strong></p><br> <ul> <li>Throughout the assigned geographical area, the Senior Supervisor shall have the following responsibilities for both 2G and 3G Radio access networks:</li> <li>Supervise the radio base station rollout activities for his area in a timely manner according to the agreed rollout plan.</li> <li>Ensuring regular survey schedule are conducted according to plan.</li> <li>Ensure that different types of planning analysis methodologies are carried out by his subordinates to identify problem areas and assess network planning new techniques.</li> <li>Guide and supervise the BTS sites design in the area of responsibility to support the Coverage/Capacity/Quality targets. (Macro/Micro/Indoor cells)</li> <li>Be fully aware of the impact and apply the requirements of Egyptian Protocols on BTS design.</li> <li>Supervise the dimensioning process to maintain radio network accessibility within the acceptable Grade of Service (2%) without over providing the access layer capacity.</li> <li>Be fully aware of and proactively manage the traffic trends in the areas of his/her responsibilities</li> <li>Supporting the sales and marketing teams with emergency events and sales coverage issues within specified timescales&nbsp;</li> </ul> <p><strong>HR Management</strong></p><br> <ul> <li>Supervise a group of Radio planning engineers</li> <li>Build a solid proactive team with full co-operation and teamwork spirit.</li> <li>Keep team members motivated supporting team ideas and activities while being transparent for management.</li> <li>Organize activities and distribute tasks within the team.</li> <li>Coaching new team members and get them merged within the team.</li> <li>Carry required Performance Appraisal for his team members</li> <li>Provide development plans for his team members</li> <li>Conduct regular meetings with his team and provide on target feedback to them.</li> </ul> <p><strong>Reporting</strong></p><br> <ul> <li>Provide visibility through regular reports and keep record of all activities in the areas of responsibility.</li> <li>Review all his subordinates’ reports before submission to the management.</li> </ul> <p><strong>Customers’ Satisfaction</strong></p><br> <ul> <li>Ensuring high standard of Quality of service to our subscribers.</li> </ul> <p><strong>Global Network Coordination</strong></p><br> <ul> <li>Liaise with VF-Group to ensure the best target architecture is implemented in the network</li> <li>Manage the technical plans in coordination with the global competence centre.</li> </ul> <p><strong>Environmental / Legal Standards</strong></p><br> <ul> <li>Perform all previously mentioned duties and tasks in compliance with the environmental standards, legal requirements governing his/her area.</li> <li>Be fully acquainted with the following: <ol> <li>Vodafone Environmental Management System (EMS) policy and related documentation.</li> <li>Significant impacts related to his job and his role and responsibility to control it.</li> <li>Potential consequences of not following related EMS documentation.</li> </ol> </li> </ul> <p><strong>Communication / Interfaces</strong></p><br> <ul> <li>Interface with different departments within the Company</li> <li>Attend relevant meetings with senior management</li> </ul> <br><br><b>Core Competencies, Knowledge, and Experience</b> <br><ul> <li><strong>Education: </strong>B.Sc. in Electrical Engineering Communication section from a reputable university</li> <li><strong>Work Experience: </strong>A minimum of 7 years working experience, preferably in RAN planning.</li> <li><strong>PC Knowledge: </strong>Experience of MS Office (Excel, WinWord and Power Point). Familiarity with MS Access is preferred<strong>. </strong></li> <li><strong>Technical skills:&nbsp;</strong>Good knowledge of radio propagation theories should be fully aware of radio planning tools and techniques in addition to knowledge of radio network planning roadmap and capacity features used in network planning.</li> <li><strong>Personal skills: </strong>Managerial skills, Good command of English language, Ability to work independently and under pressure. A Supervisor with strong yet diplomatic personality, analytical and creative thinking. Well organized, co-operative and able to meet changing work conditions and peak workloads.</li> </ul> <p><strong>Putting customer first&nbsp;</strong></p><br> <ul> <li>Is responsive</li> <li>Communicates clearly.</li> <li>Takes personal responsibility</li> </ul> <p><strong>Performing through our people&nbsp;</strong></p><br> <ul> <li>Gets the right resources and manages team</li> <li>Communicates to support team effectiveness&nbsp;and keeps people informed</li> <li>&nbsp;Cooperates and speaks positively about the team and promote team effectiveness</li> <li>&nbsp;Delegates challenging work&nbsp;and encourages others</li> <li>Works to build commitment</li> <li>Understands emotion and verbal content</li> <li>Directs people, sets limits and sticks to performance standards and takes actions to address performance when necessary</li> </ul> <p><strong>Delivering Results</strong></p><br> <ul> <li>Wants to do job well and creates own measures of excellence</li> <li>Helps others to concentrate on priorities&nbsp;and improves performance</li> <li>Reacts to short-term opportunities</li> <li>Takes account of financial impact of actions.</li> <li>Is sensitive in a time-sensitive situation.</li> </ul> <p><strong>Managing a changing environment</strong></p><br> <ul> <li>Accepts the need for flexibility and applies rules flexibly</li> <li>Takes a long-term perspective</li> <li>Identifies problem and sees basic relationships and patterns.</li> </ul> <p><strong>Making a personal difference</strong></p><br> <ul> <li>Acts confidently within job role.</li> <li>Willing to learn and take action to improve him/her self</li> <li>Acts according to basic values and openness and honesty.</li> </ul> <p><strong>Communicating for Impact</strong></p><br> <ul> <li>States intention and takes action to persuade directly</li> <li>Understands formal and informal structures</li> </ul><br><br><b>Who we are</b> <br><p>We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p><br> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p><br> <p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.</p><br> <p>Together we can.</p><br><br><br><br> </div>

Role Overview We are seeking an exceptional Senior Agentic AI Developer to lead the design, implementation, and industrialization of next-generation autonomous AI systems. In this role, you will move beyond basic prompt engineering to build sophisticated agentic workflows where Large Language Models (LLMs) function as reasoning engines. You will be responsible for building secure, scalable multi-agent networks that can interact with enterprise APIs, handle long-term state memory, and execute goals with minimal human intervention.<br>Key Responsibilities1. Agent Architecture & Orchestration Design and build autonomous AI agents capable of multi-step reasoning, task planning, and error self-correction. Implement multi-agent frameworks using patterns like planner-supervisor-executor and agent-to-agent (A2A) communication protocols. Develop and configure Model Context Protocol (MCP) servers and clients to securely expose enterprise tools to AI agents.2. Knowledge Retrieval & Memory Management Architect state and memory systems, integrating persistent memory, short-term context windows, and Knowledge Graphs. Optimize advanced Retrieval-Augmented Generation (RAG) pipelines utilizing hybrid semantic search and vector databases.3. Integration & Enterprise Engineering Expose agent capabilities by building robust, asynchronous APIs using Python frameworks like Fast API. Connect AI workflows securely to core enterprise systems of record (e.g., CRMs, ERPs, databases, and third-party Saa S APIs). Embed Human-in-the-Loop (HITL) checkpoints within agent workflows to handle edge cases, manual approvals, and compliance constraints.4. LLMOps & System Optimization Establish benchmarking systems to continuously evaluate agent decision accuracy, cost-per-task, latency, and token efficiency. Build reliable guardrails and feedback loops to proactively mitigate LLM hallucination risks, prompt injections, and data leaks. Mentor junior developers and introduce reusable engineering standards for the entire software development lifecycle (SDLC).<br>Required Skills & Qualifications Programming Mastery: Strong proficiency in Python (required) and working knowledge of Type Script/Node.js or Go. Agentic Frameworks: Hands-on experience building production workflows with Lang Graph, Crew AI, Auto Gen, Lang Chain, or Semantic Kernel. Data Ecosystems: Deep experience with vector databases (Pinecone, Milvus, Qdrant, or pgvector) and complex SQL transformations. Cloud & Dev Ops: Solid experience with cloud infrastructure (AWS, GCP, or Azure), containerization (Docker, Kubernetes), and automated CI/CD pipelines. Software Foundations: Practical understanding of event-driven architectures, asynchronous programming, and webhooks.<br>Required Experience & Education Experience: 5+ years in professional software development, with a minimum of 2+ years explicitly dedicated to building production-grade LLM applications or agentic systems. Education: Bachelor’s or Master’s degree in Computer Science, Artificial Intelligence, Data Science, or a heavily quantitative field (or equivalent specialized industry experience).<br>Other Preferred Qualifications Experience implementing Spec-Driven Development (SDD) pipelines. Experience with open-source local LLM orchestration and fine-tuning. Familiarity with AI observability and evaluation suites like Lang Smith, Phoenix (Arize), or Tru Lens<br>Why working at SWORD? Enjoy a Hybrid or Remote Work Environment Being part of a Dynamic and Supportive Environment focused on Employee Wellness Gain International Exposure and Multicultural Experience Learn from a Diversified Team of experts across the world Participate in major projects with industry leaders Benefit from an attractive salary, with the flexibility of working remotely

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><strong><u>Why join us?</u></strong></span></p><br><br><p><span>If you’re looking for a career where you can find different opportunities to develop, join HSBC&nbsp;and discover how valued you’ll be and how your future will be rich with potential. HSBC offers the opportunity to develop a fulfilling career within a supportive and inclusive environment where everyone can achieve their full potential.</span></p><br><br><br><p><span><strong><u>The Opportunity:</u></strong></span></p><br><br><p><span>Production Order Processor will be supporting UAE / Egypt customers by providing list of services to action Third party requests comes from UAE &amp; Egypt Central Bank and Authorities.</span></p><br><br><br><p><span><strong><u>The Responsibility:</u></strong></span></p><br><br><ul><li><span>Meet Daily/Monthly targets on productivity and quality as per the targets and metrics defined for the process.</span></li><li><span>Agreed volume of work is handled contributing to the achievement of the unit/department/center performance target.</span></li><li><span>All data requirements (timesheets, leave requests, absence requests and ad hoc process information) is completed and updated in a timely manner.</span></li><li><span>Ensure that the productivity, quality levels are achieved as per the standards sent for the processand the customer issues / problems are effectively investigated and resolved or appropriately referred with recommendations.</span></li><li><span>Assist line manager/supervisor with managing day-to-day operations and support colleagues on process if needed and participate in team meeting / team activities, work towards sustaining team spirit and Support achievement of team objectives.</span></li><li><span>Work well independently; complete assigned tasks in the established timeframe as per the process benchmarks and provide the authorities the required information by prepare the reply letter.</span></li><li><span>Provide service to customers by focusing on resolving requests efficiently, accurately, and professionally and Demonstrate ways to improve customer service, increase productivity and maintain equipment, systems and general work environment in good condition, adhering to all appropriate procedures.</span></li><li><span>Demonstrate knowledge of features, benefits and procedures and take initiative to review daily process updates for defect free implementation.</span></li></ul><p><span><strong>Requirements</strong></span></p><br><br><ul><li><span>Excellent command of English language (written &amp; speaking)</span></li><li><span>Ability to work under flexible shifts</span></li><li><span>Is accountable for the effective cascade of communication across the team and&nbsp;for the delivery &amp; continuous improvement of performance</span></li><li><span>Meet or exceed PLAs; reduce operational risk</span></li><li><span>Strong customer orientation and passionate about delivering superior customer service</span></li><li><span>Demonstrate high energy; be PRO-ACTIVE, extremely positive and a highly effective problem solver,</span></li><li><span>Ability to take complete ownership and facilitate end to end customer journey and&nbsp;Fast learner and have a “can do” approach and to&nbsp;understand complex concepts and extract relevant information from extensive documentation quickly</span></li><li><span>Needs to be adept and flexible to rapidly changing business, internal scenarios and unexpected events</span></li></ul><p><span><strong>You’ll achieve more at HSBC</strong></span></p><br><br><p><span>HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”</span></p><br><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>THE OPPORTUNITY You will follow up and monitor the project at the PU level, while ensuring a seamless integration and quality of deliverables in line with the Country Strategy. Further, you will design, implement, monitor and report the progress of project activities in line with detailed implementation plan. You will be the link between the target beneficiaries and all stakeholders critical to the project success. KEY RESPONSIBILITIES <br>• Monitor and coordinate project implementation with partners, ensuring plans, timelines, and indicators are met. <br>• Facilitate planning, reflection, and coordination meetings to strengthen teamwork and adapt implementation as needed. <br>• Produce accurate progress and donor reports, interpreting data to inform initiatives and communicate lessons learned. <br>• Ensure compliance with gender equality, child protection, safeguarding, and security policies in all activities. <br>• Support government stakeholders and partners for quality, timely delivery of agreed activities. <br>• Manage and monitor project budgets, advances, and expenditures in line with objectives. <br>• Supervise field activities to ensure alignment with donor regulations and organizational policies. <br>• Foster collaboration and strong relationships with partners for effective project outcomes. <br>• Plan International has a robust global policy for Safeguarding and Gender Equality and Inclusion standards, ensuring staff and associates within your scope strictly comply with these principles and guidelines. <br>• You will be trusted to take on additional assignments within the scope of work as assigned by your supervisor on need basis. What we are looking for: <br>• Someone with a bachelor's degree in Social Sciences, Development Studies or similar field. <br>• Should have 3-5 years of experience with a proven record of success at a similar level preferably in an INGO sector. <br>• Someone with proven experiences and ability to coordinate and collaborate with different civil society and Community based organization. <br>• Someone experienced in planning, conducting, and facilitating trainings/workshops. <br>• Should have previous experience working on projects that promote gender equality. <br>• Someone knowledgeable on gender sensitive approaches and the ability to apply them in project implementation and beneficiary engagement. <br>• Should have understanding of basic gender and protection principles within humanitarian and development programs. <br>• Someone familiar with safeguarding, protection, and prevention of sexual exploitation and abuse (PSEA) principles. <br><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><b>What we are looking for:</b><br>• Someone with a bachelor's degree in Social Sciences, Development Studies or similar field.<br>• Should have 3-5 years of experience with a proven record of success at a similar level preferably in an INGO sector.<br>• Someone with proven experiences and ability to coordinate and collaborate with different civil society and Community based organization.<br>• Someone experienced in planning, conducting, and facilitating trainings/workshops.<br>• Should have previous experience working on projects that promote gender equality.<br>• Someone knowledgeable on gender sensitive approaches and the ability to apply them in project implementation and beneficiary engagement.<br>• Should have understanding of basic gender and protection principles within humanitarian and development programs.<br>• Someone familiar with safeguarding, protection, and prevention of sexual exploitation and abuse (PSEA) principles.<br>• Someone experienced in supporting livelihood, economic empowerment, entrepreneurship, or employability initiatives that promote women's participation and access to economic opportunities.</p><p></p></section>

<p><h4>Overview of the role</h4> <p>The retail sales representative is responsible for establishing rapport and credibility with customers to assist them in purchasing IKEA's product range. The role aims to maintain high standards of merchandising and ensure stock availability to meet and exceed sales targets. A retail sales representative must display exceptional customer focus by engaging directly with customers, gathering feedback, and building trust to drive sales and improve customer experience. This role operates across stores in the U.A.E., Oman, Qatar, and Egypt, playing a crucial part in developing customer relationships and enhancing the IKEA brand's market presence.</p> <h4>What you will do</h4> <p><strong>Operational & Commercial</strong></p> <ul> <li>Conduct daily detailed inspections of assigned areas to review the availability and positioning of price labels, product information tags, and other communication media.</li> <li>Review daily stock levels on all products in the assigned area and recommend orders to the shopkeeper.</li> <li>Coordinate with the procurement executive for information pertaining to stocks in the assigned area.</li> <li>Ensure a customer-focused approach by serving, listening, and supporting customers with empathy and care in line with IKEA values.</li> <li>Engage in daily dialogue with customers to gather feedback and understand their needs to enhance their shopping experience.</li> <li>Prepare pro forma invoices by understanding and determining customers' requirements and follow up on quotations to convert them into actual sales.</li> <li>Promote product sales by spotting and seizing opportunities, offering alternative solutions, and suggesting add-on sales to achieve sales targets.</li> <li>Suggest improvements to sales strategies to the supervisor and identify slow-moving or non-selling items with action recommendations.</li> <li>Maintain a full display of products using company merchandising methods and act as an expert on the product range within Home Furnishing Business.</li> <li>Stay informed about market developments and advertising to maintain competitive advantage and advise customers accurately.</li> <li>Stay updated on changes in product range, report customer feedback on product range issues to the sales manager.</li> </ul> <h4>Required skills to be successful</h4> <ul> <li>Sales-driven with a strong customer focus.</li> <li>Excellent communication and interpersonal skills.</li> <li>Proficiency in English, with Arabic preferred.</li> <li>Ability to understand customer needs and build strong relationships.</li> </ul> <h4>What qualifies you for the role</h4> <ul> <li>Secondary education.</li> <li>Minimum 3 years of experience in a similar retail sales role.</li> <li>Excellent communication and interpersonal skills.</li> <li>Proven sales-driven mentality and problem-solving skills.</li> </ul> <h4>About Al-Futtaim Group Real Estate</h4> <p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p> <p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p> <p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p> <h4>About Al-Futtaim Malls</h4> <p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p> <p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.</p> <p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p> <h4>About Al-Futtaim Engineering & Technologies</h4> <p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p> <p>The engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure and digital transformation.</p> <p>The technologies division provides complete business solutions to large, medium and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.</p> <p>These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</p></p><p></p>