Tour operator Jobs
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<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Location:</b></p><br><br>Cairo, Cairo, Egypt<br><p><b>Job ID:</b></p><br><br>R1012632<br><p><b>Date Posted:</b></p><br><br>2026-07-07<br><p><b>Company Name:</b></p><br><br>Hitachi Rail RCS France SAS<br><p><b>Profession (Job Category):</b></p><br><br>Sales, Marketing & Product Management<br><p><b>Job Schedule: </b></p><br><br>Full time<br><p><b>Remote:</b></p><br><br>No<br><br><p><b>About Us</b></p><br><br><p><span>A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the multi-cultural strength of our global organisation to the sustainable and innovative ways we work to bring people together, there’s something for everyone to get stuck into. And that’s where you come in.</span></p><br><br><br><br><p><b>Job Description:</b></p><br><br><p>Hitachi is transforming its business to focus on sustainable growth and profitability in digital and green sectors through its Social Innovation Business. This includes creating a customer-focused model, aligning global processes, and using common digital tools.</p><br><br><br><p>By joining us, you will participate in the development of the values that make up the DNA of our structure: the recognition of people, team leadership and digital innovations. You will benefit from the full support of our teams of experts and consultants who are the driving force behind our successful development.</p><br><br><br><p>In your role as an <b>International Sales & Business Development Manager for Egypt and North Africa</b>, you take the responsibility of important Hitachi Rail Revenue Collection Systems (RCS) Customers in the area overseeing the development of all our RCS activities (for existing and new customers).</p><br><br><br><ul><li>You are based in Egypt and understand the transport ecosystem in major Egyptian cities e.g. Cairo and Alexandria.</li><li>You are a commercially driven and strategically minded International Sales & Business Development Manager who will expand RCS footprint in the mobility, ticketing, and revenue collection ecosystem. Your role focuses on driving international growth across public transport authorities, operators, and mobility service providers by delivering innovative ticketing and fare collection solutions.</li><li>You will play a key role in our Customer Account Teams, identifying new market opportunities, building strategic partnerships, and managing high-value customer relationships, while contributing directly to <b>order intake</b>, <b>revenue growth</b>, and <b>cash performance</b>.</li><li>Your business development actions are targeting mainly ticketing projects (metros/busses/tram...), Parking and road projects (free flow and standard Tolling)</li><li>You must meet your objectives (order intake and quality of the OI).</li></ul><br><p>You will be responsible of prospecting, identifying and qualifying opportunities to build a pipeline over several years.</p><br><br><br><p>Your prospecting actions will mainly target ticketing opportunities. You will be responsible for meeting the qualitative and quantitative targets set for you. Your main tasks will be to:</p><br><br><ul><li>Developing the Sales Portfolio with existing and new customers in the region for the whole RCS product portfolio</li><li>Pre-sales activities: promoting the RCS solutions, identifying and qualifying the opportunities</li><li>Being in full adherence with the internal standard and rules, and with the Bid department support, to produce, deliver, and negotiate RCS offers until contract signature</li><li>To closely track your opportunity target in close collaboration with your partner network</li><li>Internal commercial reporting</li><li>Collect market information (needs, trends, competition, etc.) and share it with the Sales and Marketing Departments.</li><li>Work in full collaboration with Hitachi SRS Segments and Markets</li></ul><br><br><span>Your Key Responsibilities:</span><span><b>Business Development & Sales Growth</b></span><ul><li>Drive <b>international sales growth</b> in mobility solutions, including <b>automated fare collection (AFC), account-based ticketing (ABT), and digital payment systems</b>.</li><li>Identify and develop <b>new business opportunities</b> with transport authorities, operators, integrators, and technology partners.</li><li>Build and expand a strong network within the <b>mobility ecosystem</b>, including regulators, payment providers, system integrators, and smart city stakeholders.</li><li>Analyze market trends such as <b>Mobility-as-a-Service (MaaS)</b>, contactless payments, and digital ticketing innovations to position solutions effectively.</li><li>Lead complex, multi-stakeholder sales cycles from opportunity creation through contract closure.</li></ul><br><span><b>Sales & Account Management</b></span><ul><li>Manage and grow relationships with key accounts, including public transport authorities and major operators.</li><li>Develop <b>account strategies</b> focused on long-term partnerships, service expansion, and lifecycle revenue.</li><li>Act as a trusted advisor by understanding client needs in areas such as <b>fare policy, revenue optimization, and passenger experience</b>.</li><li>Ensure delivery alignment and customer satisfaction through close coordination with project and delivery teams.</li><li>Maintain a strong pipeline and ensure accurate forecasting aligned with business targets.</li></ul><br><span><b>Governance & Cross-Functional Collaboration</b></span><ul><li> operates according to Hitachi’s governance model, ensuring compliant and high-quality deal execution.</li><li>Adhere to all <b>governance frameworks, policies, and approval processes</b> across the commercial lifecycle.</li><li>Organize and lead <b>governance and approval meetings</b> for bids, partnerships, and strategic deals.</li><li>Collaborate closely with <b>Bid Management, Finance, Legal, Engineering and Procurement</b> to develop competitive, compliant, and financially robust proposals.</li><li>Ensure that contractual, financial, and risk considerations are fully addressed prior to deal closure.</li><li>Support structured decision-making and transparency in complex, high-value opportunities.</li></ul><br><span><b>Market Engagement & Industry Presence</b></span><ul><li>Represent the company at leading <b>mobility and transport industry events</b>, such as trade shows, business forums, and customer days.</li><li>Engage with stakeholders at events related to <b>public transport, smart cities, and digital payments</b>.</li><li>Promote the organization’s capabilities in <b>ticketing, fare collection, and revenue management systems</b>.</li><li>Leverage events to identify new opportunities, strengthen relationships, gather market intelligence and increase market visibility.</li></ul><br><span><b>Team Collaboration & Performance Delivery</b></span><ul><li>Work in close partnership with your <b>Customer Account Team </b>and with all departments to build winning proposals.</li><li>Demonstrate full ownership and engagement in achieving <b>order intake, revenue, and cash objectives</b>.</li><li>Contribute to a high-performance, collaborative culture focused on delivering measurable business outcomes.</li><li>Collaborate with Sales Operation team to update the CRM</li><li>Collaborate with procurement and finance for proper procurement forecasting</li><li>Collaborate with the Segment and Regional management for business reviews and progress</li><li>Continuously improve sales approaches, leveraging insights from the market and internal best practices</li></ul><br><span>Your Profile:</span><br><ul><li>Graduated from Business or Engineering School</li><li>You have at least 10 years of experience in a complex environment and on highly critical projects.</li><li>Have worked with public transport authorities, operators and/or technology partners in Egypt and the countries under your responsibilities.</li><li>Proven experience in <b>international sales and business development within mobility, transport, fare collection or payment systems</b></li><li>Proven track record of <b>won deals</b> and excellent understanding of the business culture in <b>Egypt.</b></li><li>You have a good knowledge of the ticketing market (customers, competitors, partners).</li><li>You have significant experience in build & run ticketing system projects, including system integration, software engineering, infrastructure, networks and security</li><li>You have proven abilities to negotiate and close deals. Credentials are essential.</li><li>You have a proven taste for customer contact, and your relational skills are qualities that we attribute to you.</li><li>You have proven track record in business development and deal closures leading to sales growth.</li><li>You have proven track record in managing complex bids and captures</li><li>You have the ability to operate effectively in a <b>matrix and cross-functional environment</b>.</li><li>You possess excellent communication skills</li><li>Languages: A perfect command of English is essential, Fluent Arabic (written/spoken), French is desirable.</li></ul><br><br><br><p><b>Thank you for your interest in Hitachi Rail. If your application is of interest, we will be in contact. Please do not hesitate to discover more about us and our latest jobs at </b><b><span><span><span><span>https://www.hitachirail.com/careers</span></span></span></span></b><b>.</b></p><br><br><br><br><p><b>At Hitachi Rail, there is a place for everyone. </b><b>We welcome and value differences in background, age, gender, sexuality, family status, disability, race, nationality, ethnicity, religion, and world view. </b><b>It is our commitment to create an inclusive environment - we are proud to be an equal opportunity employer.</b></p><br><br><br><br><p><b>We would be delighted if you would be one of our followers at <u><span><span><span><span>https://www.linkedin.com/company/hitachirail</span></span></span></span></u></b></p><br><br><br><br> </div>
<h2 class="h5">Job description</h2>
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<p>At InterContinental Hotels & Resorts our role is to put the glamour into international travel. That is where you come in. When you are part of the InterContinental Hotels & Resorts brand you are more than just a job title.</p><br><p>At InterContinental Hotels & Resorts we look for people who are charming, confident, and internationally-minded; people who know what it takes to exceed guest expectations.</p><br><p><span>Join us as </span>a Director of Events Sales . You will have ambition, talent and obviously, some key skills. Because, for this vital role, were looking for someone who: - has Sense of hospitality - has prior work experience in hotel operational departments - has proven track record successful administration - has the ability to handle guest complains with a smile - has great interpersonal skills.</p><br><p><strong>Your day to day </strong></p><br><ul><li><p><span>Ensure the whole client experience successful and memorable and act as the brand ambassador and key contact throughout their journey</span></p><br></li><li><p><span>Build long term relationship with planners and hosts to increase loyalty to the brand</span></p><br></li><li><p><span>At pre-event planning stage consult with meeting planners to optimize all elements of the meeting / event including space, meeting/break flow, menu and design etc. to improve meeting efficiency</span></p><br></li><li><p><span>Arrange agreed details of meeting / event e.g. room set-ups, staging, lighting </span></p><br></li><li><p><span>Conduct pre-event and post-event meetings with clients and catering colleagues to identify improvements to the guest experience</span></p><br></li><li><p><span>Meet with each meeting planner daily to debrief on daily events, review consumption, bill and any exceptions to contracted billing and review estimates of final billing</span></p><br></li><li><p><span>Welcome the group and conduct the 60’ meeting brief prior the start of the meeting / session</span></p><br></li><li><p><span>Enable high productivity whilst maximizing downtime </span></p><br></li><li><p><span>Relate to business needs and make sure team prioritizes the things that help our guests get their business done</span></p><br></li><li><p><span>Enable quality downtime by providing relevant recommendations that will help host and attendees recharge and relax throughout the day</span></p><br></li><li><p><span>Analyze and action against client satisfaction surveys to improve services</span></p><br></li><li><p><span>Conduct banquet and catering facility tours and entertain clients to enhance the guests’ meeting/banquet experience</span></p><br></li></ul><p><span><strong>What we need from you</strong></span></p><br><ul><li><span>A confident communicator with strong interpersonal strong skills</span></li><li><span>Business language and tools acumen</span></li><li><span>Bachelor's Degree/higher education qualification/equivalent in hospitality or related field</span></li><li><p><span> 5+ years total experience in a catering setting or related field</span></p><br></li><li><span>Direct supervisory experience over a sales/catering team, or an equivalent combination of education and work experience</span></li><li><span>Must speak local language(s)</span></li></ul><p><br><span><span><strong>What you can expect from us</strong></span></span></p><br><p><span><span>We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business. </span></span></p><br><p><span><span>Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. </span></span></p><br><p><span><span>IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. </span></span></p><br><p><span><span>So, join us and you’ll become part of our ever-growing global family.</span></span></p><br><br> </div>
<h2 class="h5">Job description</h2>
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<span><br>JOB SUMMARY<br>Tahseen, an interdisciplinary hospitality leadership development program; aims at successfully driving increased levels of engagement and interest of Local Nationals into this ever-growing professional sector. Tahseen is a 12 – 18-month program in cooperation with Cornell University.<br>CANDIDATE PROFILE <br>Education and Experience <br>• High school diploma or GED; 4 years’ experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 2 years’ experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>CORE WORK ACTIVITIES <br>Managing Discipline Work, Projects, and Policies <br>• Coordinates and implements accounting work and projects as assigned.<br>• Coordinates, implements, and follows up on audits for all areas of property operations.<br>• Complies with Federal and State laws applying to operations procedures.<br>• Generates and provides accurate and timely results in the form of reports, presentations, etc.<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>• Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data.<br>• Balances ledgers.<br>Supporting Property Operations<br>• Works with operations teams to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution.<br>• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br>• Evaluates if discipline teams are meeting service needs and provides feedback to teams.<br>• Participates in walk-throughs on property to ensure that all areas are well maintained and preventative maintenance processes are in place.<br>• Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities.<br>• Reviews findings from comment cards and guest satisfaction results with leadership team and ensures appropriate corrective action is taken.<br>• Works with team to put sustainable work processes and systems in place that support the execution of the strategy.<br>• Reviews reports and financial statements to determine operations performance against budget.<br>• Communicates a clear and consistent message regarding departmental goals to produce desired results.<br>Managing and Monitoring Activities that Affect the Customer and Guest Experience<br>• Provides excellent customer service by being readily available/approachable for all customers and guests.<br>• Takes proactive approaches when dealing with customers and guest concerns.<br>• Extends professionalism and courtesy to customers and guests at all times.<br>• Responds timely to customer service department request.<br>• Ensures all team members meet or exceed all hospitality requirements.<br>Supporting Profitability<br>• Supports annual quality audits.<br>• Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.<br>Supporting Safety Standards and Work Procedures<br>• Implements property emergency plan.<br>• Provides a safe working environment in compliance with Occupational Safety and Health Administration/MSDS.<br>• Implements and sustains property accident prevention programs.<br>• Follows property-specific recovery plans.<br>Additional Responsibilities <br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Demonstrates self confidence, energy and enthusiasm.<br>• Manages group or interpersonal conflict.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Manages time and possesses organizational skills.<br>• Presents ideas, expectations and information in a concise, organized manner.<br>• Uses problem solving methodology for decision making and follow up.<br>• Makes calls if necessary.<br>Leadership Development<br>• Interpreting financial statements, managing people, and the essentials of hospitality marketing and planning.<br>• Includes a combination of specialized industry knowledge and leadership skills. It will allow you to learn from the best experts in the School of Hotel Administration. This certificate program consists of a mix of core courses and selective courses.<br>Education for Employment (EFE)<br>• The EFE component uses a blend of locally and internationally developed Hospitality courses that have been especially created to prepare Local nationals for careers in the hospitality industry.<br>• This six-weeks part of Tahseen includes approximately 260hrs of hospitality training, with many components specific to workplace readiness and better understanding of the work environment and the nature of the jobs.<br>General Training<br>• Occurs in the first six months of the program. Each participant will rotate through the six key disciplines on property, spending between 2 – 3 weeks in each discipline. The six disciplines are:<br>• Rooms Operations<br>• Food & Beverage<br>• Sales & Marketing (BMSC)<br>• Human Resources<br>• Safety & Security (Loss Prevention)<br>• Finance<br>The Specialization Course <br>• Occurs in the last six months of the program and will focus on one discipline of the participant’s choice and leadership feedback. You will complete additional required training in this discipline and begin to gain deeper knowledge and develop skills necessary to become an effective leader in this discipline.<br>• The customized program includes local culture training, business English and is translated locally in Arabic so you are empowered to achieve success.<br>• Through Tahseen, you will gain fundamental knowledge and exposure to a wide array of hospitality disciplines. You will train with, and lean from, best-in-class hospitality leaders from around the globe – developing vital skill and be part of shaping your country’s economic future.<br>• Upon completing the Tahseen Program, you will be an expert in a discipline you are passionate about and have pride and confidence in the accelerated career path you have chosen.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Tahseen, an interdisciplinary hospitality leadership development program; aims at successfully driving increased levels of engagement and interest of Local Nationals into this ever-growing professional sector. Tahseen is a 12 – 18 month program in cooperation with Cornell University.<br>CANDIDATE PROFILE <br>Education and Experience <br>• High school diploma or GED; 4 years’ experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 2 years’ experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>CORE WORK ACTIVITIES <br>Managing Discipline Work, Projects, and Policies <br>• Coordinates and implements accounting work and projects as assigned.<br>• Coordinates, implements, and follows up on audits for all areas of property operations.<br>• Complies with Federal and State laws applying to operations procedures.<br>• Generates and provides accurate and timely results in the form of reports, presentations, etc.<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>• Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data.<br>• Balances ledgers.<br>Supporting Property Operations<br>• Works with operations teams to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution.<br>• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br>• Evaluates if discipline teams are meeting service needs and provides feedback to teams.<br>• Participates in walk-throughs on property to ensure that all areas are well maintained and preventative maintenance processes are in place.<br>• Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities.<br>• Reviews findings from comment cards and guest satisfaction results with leadership team and ensures appropriate corrective action is taken.<br>• Works with team to put sustainable work processes and systems in place that support the execution of the strategy.<br>• Reviews reports and financial statements to determine operations performance against budget.<br>• Communicates a clear and consistent message regarding departmental goals to produce desired results.<br>Managing and Monitoring Activities that Affect the Customer and Guest Experience<br>• Provides excellent customer service by being readily available/approachable for all customers and guests.<br>• Takes proactive approaches when dealing with customers and guest concerns.<br>• Extends professionalism and courtesy to customers and guests at all times.<br>• Responds timely to customer service department request.<br>• Ensures all team members meet or exceed all hospitality requirements.<br>Supporting Profitability<br>• Supports annual quality audits.<br>• Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.<br>Supporting Safety Standards and Work Procedures<br>• Implements property emergency plan.<br>• Provides a safe working environment in compliance with Occupational Safety and Health Administration/MSDS.<br>• Implements and sustains property accident prevention programs.<br>• Follows property-specific recovery plans.<br>Additional Responsibilities <br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Demonstrates self confidence, energy and enthusiasm.<br>• Manages group or interpersonal conflict.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Manages time and possesses organizational skills.<br>• Presents ideas, expectations and information in a concise, organized manner.<br>• Uses problem solving methodology for decision making and follow up.<br>• Makes calls if necessary.<br>Leadership Development<br>• Interpreting financial statements, managing people, and the essentials of hospitality marketing and planning.<br>• Includes a combination of specialized industry knowledge and leadership skills. It will allow you to learn from the best experts in the School of Hotel Administration. This certificate program consists of a mix of core courses and selective courses.<br>Education for Employment (EFE)<br>• The EFE component uses a blend of locally and internationally developed Hospitality courses that have been especially created to prepare Local nationals for careers in the hospitality industry.<br>• This six-weeks part of Tahseen includes approximately 260hrs of hospitality training, with many components specific to workplace readiness and better understanding of the work environment and the nature of the jobs.<br>General Training<br>• Occurs in the first six months of the program. Each participant will rotate through the six key disciplines on property, spending between 2 – 3 weeks in each discipline. The six disciplines are:<br>• Rooms Operations<br>• Food & Beverage<br>• Sales & Marketing (BMSC)<br>• Human Resources<br>• Safety & Security (Loss Prevention)<br>• Finance<br>The Specialization Course <br>• Occurs in the last six months of the program and will focus on one discipline of the participant’s choice and leadership feedback. You will complete additional required training in this discipline and begin to gain deeper knowledge and develop skills necessary to become an effective leader in this discipline.<br>• The customized program includes local culture training, business English and is translated locally in Arabic so you are empowered to achieve success.<br>• Through Tahseen, you will gain fundamental knowledge and exposure to a wide array of hospitality disciplines. You will train with, and lean from, best-in-class hospitality leaders from around the globe – developing vital skill and be part of shaping your country’s economic future.<br>• Upon completing the Tahseen Program, you will be an expert in a discipline you are passionate about and have pride and confidence in the accelerated career path you have chosen.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Tahseen, an interdisciplinary hospitality leadership development program; aims at successfully driving increased levels of engagement and interest of Local Nationals into this ever-growing professional sector. Tahseen is a 12 – 18 month program in cooperation with Cornell University.<br>CANDIDATE PROFILE <br>Education and Experience <br>• High school diploma or GED; 4 years’ experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 2 years’ experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>CORE WORK ACTIVITIES <br>Managing Discipline Work, Projects, and Policies <br>• Coordinates and implements accounting work and projects as assigned.<br>• Coordinates, implements, and follows up on audits for all areas of property operations.<br>• Complies with Federal and State laws applying to operations procedures.<br>• Generates and provides accurate and timely results in the form of reports, presentations, etc.<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>• Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data.<br>• Balances ledgers.<br>Supporting Property Operations<br>• Works with operations teams to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution.<br>• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br>• Evaluates if discipline teams are meeting service needs and provides feedback to teams.<br>• Participates in walk-throughs on property to ensure that all areas are well maintained and preventative maintenance processes are in place.<br>• Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities.<br>• Reviews findings from comment cards and guest satisfaction results with leadership team and ensures appropriate corrective action is taken.<br>• Works with team to put sustainable work processes and systems in place that support the execution of the strategy.<br>• Reviews reports and financial statements to determine operations performance against budget.<br>• Communicates a clear and consistent message regarding departmental goals to produce desired results.<br>Managing and Monitoring Activities that Affect the Customer and Guest Experience<br>• Provides excellent customer service by being readily available/approachable for all customers and guests.<br>• Takes proactive approaches when dealing with customers and guest concerns.<br>• Extends professionalism and courtesy to customers and guests at all times.<br>• Responds timely to customer service department request.<br>• Ensures all team members meet or exceed all hospitality requirements.<br>Supporting Profitability<br>• Supports annual quality audits.<br>• Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.<br>Supporting Safety Standards and Work Procedures<br>• Implements property emergency plan.<br>• Provides a safe working environment in compliance with Occupational Safety and Health Administration/MSDS.<br>• Implements and sustains property accident prevention programs.<br>• Follows property-specific recovery plans.<br>Additional Responsibilities <br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Demonstrates self confidence, energy and enthusiasm.<br>• Manages group or interpersonal conflict.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Manages time and possesses organizational skills.<br>• Presents ideas, expectations and information in a concise, organized manner.<br>• Uses problem solving methodology for decision making and follow up.<br>• Makes calls if necessary.<br>Leadership Development<br>• Interpreting financial statements, managing people, and the essentials of hospitality marketing and planning.<br>• Includes a combination of specialized industry knowledge and leadership skills. It will allow you to learn from the best experts in the School of Hotel Administration. This certificate program consists of a mix of core courses and selective courses.<br>Education for Employment (EFE)<br>• The EFE component uses a blend of locally and internationally developed Hospitality courses that have been especially created to prepare Local nationals for careers in the hospitality industry.<br>• This six-weeks part of Tahseen includes approximately 260hrs of hospitality training, with many components specific to workplace readiness and better understanding of the work environment and the nature of the jobs.<br>General Training<br>• Occurs in the first six months of the program. Each participant will rotate through the six key disciplines on property, spending between 2 – 3 weeks in each discipline. The six disciplines are:<br>• Rooms Operations<br>• Food & Beverage<br>• Sales & Marketing (BMSC)<br>• Human Resources<br>• Safety & Security (Loss Prevention)<br>• Finance<br>The Specialization Course <br>• Occurs in the last six months of the program and will focus on one discipline of the participant’s choice and leadership feedback. You will complete additional required training in this discipline and begin to gain deeper knowledge and develop skills necessary to become an effective leader in this discipline.<br>• The customized program includes local culture training, business English and is translated locally in Arabic so you are empowered to achieve success.<br>• Through Tahseen, you will gain fundamental knowledge and exposure to a wide array of hospitality disciplines. You will train with, and lean from, best-in-class hospitality leaders from around the globe – developing vital skill and be part of shaping your country’s economic future.<br>• Upon completing the Tahseen Program, you will be an expert in a discipline you are passionate about and have pride and confidence in the accelerated career path you have chosen.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
About the Job:<br>Body Shop Production Engineer is responsible for the implementation of production processes related to assigned Body welding Line, by leading Line team leaders and operators to achieve production KPIs according to standards. Candidate shall demonstrate strict adherence to safety protocols, high-quality process possible, ensuring no dimensional or welding defect is built in Body Shop line. <br><br>Responsibilities: Safety:Enforce a strict safety culture in a high-risk environment involving robotics, high-voltage equipment, hoists and welding operations. Ensure full compliance with Personal Protective Equipment (PPE) for him and his team. Enforce a zero-tolerance policy for bypassing safety controls on robotics and welding equipment. Partner with the Safety & Environmental team to manage and mitigate risks associated with production processes. People:Lead, train, and mentor production team leaders and welding technicians in all production aspects including safety awareness and productive maintenance. Manage his team and evaluate their performance on a regular basis. Quality:Monitoring the real-time CMM, weld validation, dimensional control, and error-proofing on daily basis and apply process control techniques thru his team as per standards. Fast response to any feedback from quality gates and/or quality audit to contain and close issues properly. Work directly with the Quality team and ME team to resolve dimensional variation, welding defects, and equipment capability issues. Productivity:Achieve the daily production schedule for his responsible model line, managing the line to achieve takt time. Maximize equipment uptime and availability by working closely with the Maintenance team. Drive efficiency in the framing, welding, and metal finish processes by identifying and eliminating waste. Cost:Optimize consumable usage (welding wire, gas) and reduce scrap/rework to minimize cost. Control proper usage of PPEs to optimize the consumption rate.<br> Qualifications: Bachelor’s degree in engineering (Mechanical, Electrical, Welding) or a related field.1-3 years of experience in an automotive Production Body Shop. Strong technical knowledge of spot welding, bonding technologies, and geometric dimensioning is essential. Experience with CKD body assembly processes (working with pre-formed sub-assemblies). Proficiency in reading and interpreting CMM reports to drive dimensional improvements. A strong understanding of maintenance and reliability principles for automated equipment.
Location: Cairo, Egypt Employment Type: Full-Time<br>We are looking for a highly motivated Senior Leasing Executive – Retail & F&B with a strong track record and established network across retail brands, restaurants, cafés, and F&B concepts.<br>Key Responsibilities<br>* Identify, approach, and secure high-potential retail brands, restaurants, cafés, and F&B operators.* Manage the full leasing cycle from prospecting and presentations through commercial negotiations, lease signing, fit-out coordination, and opening.* Build and maintain a strong pipeline of local and international retailers and F&B concepts.* Actively source established restaurants as well as new, trending, and emerging F&B concepts.* Develop the right retail and F&B tenant mix based on market demand, positioning, customer profile, and commercial objectives.* Negotiate rental rates, revenue share, lease duration, fit-out periods, and other commercial terms.* Maintain strong relationships with retail groups, restaurant operators, franchise owners, and F&B entrepreneurs.* Conduct continuous market mapping to identify new brands, restaurant concepts, cafés, and expansion opportunities.* Monitor competitor malls, retail destinations, restaurant clusters, rental levels, and new market entrants.* Prepare leasing proposals, commercial comparisons, pipeline reports, and management presentations.* Coordinate with Legal, Finance, Technical, Operations, and Marketing teams throughout the leasing and opening process.* Achieve agreed occupancy, leasing revenue, tenant-mix, and store/restaurant opening targets.<br>Qualifications & Experience<br>* Bachelor’s degree in Business Administration, Marketing, Commerce, Real Estate, or a related field.* 4–7 years of leasing experience within shopping malls, retail destinations, or major commercial developments.* Strong hands-on experience in both retail and F&B/restaurant leasing is essential.* Established network within the Egyptian retail, restaurant, café, and F&B market.* Proven ability to source tenants independently and successfully negotiate and close leasing deals.* Strong understanding of rental structures, revenue-share models, lease terms, and tenant-mix strategy.* Good understanding of restaurant and F&B requirements, including location, visibility, outdoor seating, utilities, and operational considerations.* Excellent negotiation, communication, presentation, and relationship-management skills.* Highly target-driven, proactive, commercially minded, and results-oriented.* Excellent Arabic and English.
The Warehouse Manager is responsible for the end-to-end management of Elsewedy Building Solutions’ warehousing operations, overseeing the receipt, storage, handling, and dispatch of all company equipment and inventory. The role ensures inventory accuracy, warehouse safety, and timely order fulfillment, while maintaining full alignment with company policy, group governance standards, and applicable regulatory requirements. The Warehouse Manager is responsible for the end-to-end management of Elsewedy Building Solutions’ warehousing operations, overseeing the receipt, storage, handling, and dispatch of all company equipment and inventory. The role ensures inventory accuracy, warehouse safety, and timely order fulfillment, while maintaining full alignment with company policy, group governance standards, and applicable regulatory requirements.<br>Warehouse Operations Management Plan, organize, and control the day-to-day operations of the warehouse(s) housing the company's full equipment portfolio, ensuring efficient use of storage space, equipment, and manpower. Oversee receiving, put-away, storage, picking, packing, and dispatch processes to ensure smooth and timely flow of goods. Establish and enforce standard operating procedures (SOPs) for warehouse handling of heavy equipment, HVAC units, elevators, copper tube, firefighting systems, and water pumps, accounting for their differing handling, storage, and safety requirements. Warehouse Operations Management Plan, organize, and control the day-to-day operations of the warehouse(s) housing the company's full equipment portfolio, ensuring efficient use of storage space, equipment, and manpower. Oversee receiving, put-away, storage, picking, packing, and dispatch processes to ensure smooth and timely flow of goods. Establish and enforce standard operating procedures (SOPs) for warehouse handling of heavy equipment, HVAC units, elevators, copper tube, firefighting systems, and water pumps, accounting for their differing handling, storage, and safety requirements. Coordinate with the Logistics team on inbound shipment schedules, customs clearance timelines, and delivery planning to ensure warehouse readiness. Ensure optimal warehouse layout and space utilization in line with product categories, turnover rates, and handling equipment needs. Inventory & Stock Control Maintain full inventory accuracy through regular cycle counts, physical stock takes, and reconciliation of warehouse records against SAP. Monitor stock levels, aging, and slow-moving or obsolete items, and recommend corrective action to relevant stakeholders. Ensure all inventory transactions (receipts, transfers, issues, returns) are recorded accurately and in a timely manner within the ERP/SAP system. Lead investigation and resolution of stock discrepancies, damages, and losses, implementing preventive measures. Order Fulfillment & Distribution Ensure orders are picked, verified, and dispatched accurately and on time to meet customer and internal delivery commitments. Coordinate with Sales, Sales Support, and After Sales Service teams to align warehouse readiness with customer delivery schedules. Monitor and drive performance against on-time delivery and perfect order (complete, undamaged) targets. Oversee proper packaging, labeling, and handling of equipment to prevent damage during storage and transit. Cost Control & Continuous Improvement Manage warehouse operating costs within approved budget, identifying opportunities for cost savings without compromising service levels. Monitor and validate logistics cost accuracy before and after import to ensure alignment with approved landed cost estimates. Identify and implement process improvements to increase warehouse efficiency, accuracy, and throughput. Systems & Reporting Ensure warehouse master data and transactions in SAP are complete, accurate, and up to date at all times. Prepare periodic reports on warehouse performance, inventory status, and KPI achievement for management review. Support digitalization initiatives aimed at improving warehouse tracking, visibility, and reporting capabilities. Team Leadership & Supervision Lead, supervise, and develop warehouse supervisors, storekeepers, and warehouse operators, setting clear objectives and performance expectations. Plan manpower and shift schedules to ensure adequate warehouse coverage, including peak periods. Conduct performance reviews, identify training needs, and support the development of the warehouse team.<br>Qualifications<br>Bachelor’s degree in Logistics, Supply Chain Management, or related fields10 – 13 years of experience in warehouse or inventory management Proficient in Microsoft Office products (Excel and Word) - SAPSupply Chain Management certificate is a plus Building & Developing effective Teams Business Acumen Communication skills & a very good English speaker
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About MoneyMore & Mondia:<p>MoneyMore is the consumer fintech app of Mondia Group. It turns everyday bank transaction messages into a clear, real-time picture of a person's finances, helping users in Egypt spend smarter, budget better, and save more — in both Arabic and English. We are scaling from an early, product-led launch toward a nationwide personal-finance companion, and evolving into a broader fintech and consumer-intelligence platform.</p><br><p>Mondia Group is a digital services and marketplace provider that integrates digital products and experiences into telecom operators, banks, and other large distribution channels. MoneyMore is one of Mondia's key growth bets, built by a small, senior, fast-moving product team.</p><br>About the Role:<p>We are looking for an experienced Senior Mobile Engineer with deep native Android expertise to build high-quality, scalable, and secure applications. You will play a key role in designing application architecture, implementing new features, improving performance, and mentoring engineers, while collaborating closely with product, design, backend, QA, and iOS teams.</p><br><p>The ideal candidate has strong expertise in native Android development and modern Kotlin-based architecture, and is comfortable working in a fast-paced, product-focused environment with a strong sense of ownership.</p><br>Responsibilities<p>• Design, develop, and maintain high-quality native Android applications.</p><br><p>• Build scalable and maintainable solutions using modern Android architecture.</p><br><p>• Lead technical design discussions and contribute to system architecture decisions.</p><br><p>• Collaborate with Product, Design, Backend, QA, and iOS teams.</p><br><p>• Write clean, testable, and reusable code following best engineering practices.</p><br><p>• Optimize application performance, memory usage, startup time, and battery consumption.</p><br><p>• Ensure application stability through unit testing, UI testing, and code reviews.</p><br><p>• Integrate RESTful APIs and collaborate with backend teams on API design.</p><br><p>• Mentor junior developers and promote engineering excellence.</p><br><p>• Participate in Agile development processes and continuous delivery practices.</p><br><p>• Drive technical improvements and help establish engineering standards.</p><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph">- high school diploma or equivalent<br>- 1+ years of Microsoft Office (Word, Excel, and Outlook) experience<br>- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays<br>- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach We re expanding our team within Amazon Operations! If you re interested in joining a business where you can have fun, achieve amazing results and put smiles on people s faces, this could be the role for you. You will oversee the shift management in one of our first mile fulfillment centers, middle mile sortation centers or final mile delivery stations. Our Operations Specialists drive the pulse of our operations on the ground and play a key role in getting our customers orders out to them in every step of the chain.<br>This is a varied, challenging role and every day is different!<br> <br>Key job responsibilities<br>You will <br> Create and cultivate a safe working environment by identifying safety opportunities across your work area<br> Manage and train our Associates to help deliver the best service for our customers<br> Ensure that customer orders are fulfilled in line with quality and safety guidelines<br> Continuously provide critical shift related information to frontline management and operators<br> Adjust labor allocation throughout your shifts to meet and exceed plans and forecasts<br> Engage with support functions and/or other departments to address common issues or needs in key areas of performance e.g. process area readiness, 5S, safety, training<br> Help to solve logistics and supply chain challenges through data analysis, innovation and process optimization</div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">- 1+ years of Microsoft Office products and applications experience<br> <br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you re applying in isn t listed, please contact your Recruiting Partner.</p></section>
Job Purpose The Information Security Manager – Egypt establishes, maintains, and continuously improves the information security and cybersecurity posture of Pay Tabs' Egyptian operations. The role exists for two complementary reasons:Regulatory necessity — to provide a designated, locally accountable security function that satisfies Central Bank of Egypt (CBE) cybersecurity and payment-sector oversight expectations, including local incident notification, reporting, and inspection readiness. Departmental support to the Group — to act as the local execution and assurance layer for the Group Information Security function, extending the reach of the Group Information Security Manager into the Egyptian entity by implementing Group policies, evidencing controls, managing local risk, and reporting upward.<br><br>Key Responsibilities Regulatory & Compliance (Egypt focus) Own cybersecurity regulatory compliance for Pay Tabs Egypt and ensure adherence to CBE cybersecurity regulations and the security/governance obligations applicable to payment service providers and payment system operators under the Central Bank and Banking System Law (Law No. 194 of 2020) and related CBE instructions. Maintain compliance with the Egyptian Personal Data Protection Law (Law No. 151 of 2020) in coordination with the Group privacy/DPO function. Prepare, maintain, and submit regulatory notifications and periodic reports to the CBE, including cyber incident notifications within mandated timelines. Coordinate and support CBE inspections, on-site reviews, external audits, and regulatory examinations managing evidence collection, response, and remediation tracking. Maintain a current mapping of local controls to CBE requirements and reconcile them against Group frameworks (ISO 27001, PCI DSS). Governance, Policy & Standards Localize and implement Group information security policies, procedures, and standards for the Egyptian entity, adapting them to Egyptian regulatory and legal requirements where needed. Maintain the local control documentation set (policies, procedures, standards, registers) with proper version control and governance approval. Provide local input, papers, and reporting to the Cyber Security Committee. Risk Management Identify, assess, and track information security and cyber risks specific to the Egyptian operation; maintain the local risk register and feed into the Group risk process (ISO 31000-aligned). Track Key Risk Indicators (KRIs) and residual risk for local assets and processes. Conduct and support third-party / supply chain security assessments for Egyptian vendors and service providers. Security Operations & Technical Assurance Oversee local implementation of technical and operational controls (identity and access management, vulnerability management, logging and monitoring, network and endpoint security) in coordination with IT and Group security. Coordinate vulnerability scanning, penetration testing, and remediation for in-scope Egyptian systems. Support PCI DSS scope maintenance, evidence collection, and assessment activities for the Egyptian environment. Incident Management Act as local incident coordinator; ensure cyber incidents are detected, triaged, escalated, and reported in line with the Group incident procedure and CBE notification requirements. Maintain local incident records, lead or contribute to post-incident reviews, and track corrective actions to closure. Awareness & Culture Deliver the Group security awareness program locally training, phishing simulations, and role-based awareness adapted to the Arabic/English needs of Egyptian staff. Reporting & Support to the GISMProvide regular, structured reporting to the Group Information Security Manager on local compliance status, risk posture, incidents, KRIs, and remediation progress. Support Group-wide initiatives, audits, and certifications as they apply to Egypt. Liaise with local IT, business, legal, HR, and internal audit functions on behalf of the security function<br>.<br>Required Qualifications & Experience Bachelor’s degree in computer science, Information Technology, Information Security, or a related field.7+ years of information security experience, with 3+ years in a financial services, fintech, payments, or otherwise regulated environment. Demonstrable knowledge of CBE cybersecurity regulatory requirements and the Egyptian payments/banking regulatory landscape. Working knowledge of PCI DSS, ISO 27001, and ISO 31000. Familiarity with Egypt Data Protection Law 151/2020. Experience supporting regulatory inspections and external audit<br>s.<br>Certifications (Preferred) ISO 27001 Lead Implementer / Lead Auditor. CISSP, CISM, or CRISC. A PCI-related qualification is an advanta<br>ge.<br>Skills & Competencies Strong grasp of regulatory compliance and audit management in a financial/payments context. Risk assessment and GRC capability. Technical breadth across core security domains. Excellent stakeholder management; able to operate effectively as a lean/sole local security resource. Fluent Arabic and English essential for regulator liaison and staff communication. Strong documentation, evidence-management, and reporting ski<br>lls.
Sales Specialist – Religious Tourism (Hajj & Umrah) Job Type: Full-Time Gender: Males & Females Age: 22–35 years Salary: EGP 7,000–12,000 + Commission Working Hours: 8 hours per day Days Off: 1 day off per week Experience: 2–5 years of relevant experience Job Summary We are looking for an experienced Sales Specialist to join our Religious Tourism team. The ideal candidate will have proven experience in selling Hajj & Umrah programs, managing customer inquiries, following up with leads, closing sales, and providing excellent customer service throughout the booking and travel process. Key Responsibilities Promote and sell Hajj & Umrah programs to prospective customers. Respond to customer inquiries through phone, Whats App, social media, and other communication channels. Explain package details, including hotels, transportation, flights, services, and program inclusions. Follow up with leads and convert inquiries into confirmed bookings. Achieve monthly and annual sales targets. Handle customer objections and negotiate effectively to close sales. Collect and review required customer documents for visa processing. Explain Hajj & Umrah procedures and relevant visa requirements to customers. Follow up on payments, reservations, and customer documentation. Maintain accurate customer records and update CRM systems regularly. Coordinate with Operations and Religious Tourism teams to ensure smooth service delivery. Provide professional support to pilgrims before, during, and after their trips. Prepare and maintain accurate sales reports and follow up on pending leads. Build strong relationships with existing and potential customers. Contribute to the growth and development of the Religious Tourism department. Job Requirements2–5 years of experience in Religious Tourism Sales. Proven experience selling Hajj & Umrah programs is mandatory. Previous experience in Religious Tourism Companies, Hajj & Umrah Operators, Travel Agencies, or Tourism Companies is preferred. Strong sales, negotiation, persuasion, and closing skills. Good knowledge of Hajj & Umrah procedures and visa requirements. Experience selling Hajj & Umrah packages directly to customers. Excellent follow-up and customer relationship management skills. Ability to handle customer objections professionally. Ability to work under pressure and meet sales targets. Excellent communication and interpersonal skills. Good command of Microsoft Office. Experience using CRM systems, reservation/booking systems, and Whats App Business is preferred. Preferred Skills Customer-oriented mindset. Strong communication and presentation skills. Organized and detail-oriented. Proactive with excellent follow-up skills. Strong ability to convert leads into sales. Ability to work independently and as part of a team. Knowledge of the Religious Tourism market and customer needs.
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<p><em><strong>This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.</strong></em></p><br><p>Our client is a fast-growing technology company building innovative AI-powered solutions for Shopify brands. Their platform helps marketers and operators plan, coordinate, and optimize cross-channel campaigns by connecting merchandising, inventory, and marketing intelligence into a single system. As the company prepares for significant growth, they are seeking a Social Media & Content Manager to help build a recognizable brand presence, create engaging content, and support demand generation efforts across multiple social channels.</p><br><p><strong>Role Overview</strong></p><br><p>The Social Media & Content Manager will be responsible for creating, producing, publishing, and managing original content across multiple social media platforms. The Social Media & Content Manager will own content production, short-form video creation, publishing schedules, community engagement, performance reporting, and content execution while partnering closely with marketing leadership. This role is ideal for a creative content producer who enjoys filming, editing, designing, publishing, and optimizing content while helping drive audience growth, engagement, and demand generation.</p><br><p><strong>Location</strong></p><br><p>Fully Remote | 9:00 - 5:00 </p><br><p><strong>Key Responsibilities</strong></p><br><p><strong>Content Production & Video</strong></p><br><ul><li><p>Create original content from concept through final publication.</p><br></li><li><p>Film screen recordings, product walkthroughs, and short-form video content.</p><br></li><li><p>Record, edit, and produce polished video assets using Descript, CapCut, or similar tools.</p><br></li><li><p>Create static graphics, social content, and visual assets using Canva, Figma, or similar design tools.</p><br></li><li><p>Ensure all content aligns with brand messaging and visual standards.</p><br></li><li><p>Maintain a consistent visual and editorial style across content initiatives.</p><br></li><li><p>Produce content that feels polished, intentional, and professionally executed.</p><br></li></ul><p>Content Calendar & Publishing</p><br><ul><li><p>Develop and manage content calendars across social media platforms.</p><br></li><li><p>Schedule and publish content consistently across X, LinkedIn, Instagram, TikTok, and other relevant channels.</p><br></li><li><p>Execute content variations, experiments, and testing initiatives.</p><br></li><li><p>Maintain a consistent publishing cadence aligned with growth objectives.</p><br></li><li><p>Ensure content remains organized, timely, and aligned with marketing priorities.</p><br></li></ul><p><strong>Community Engagement</strong></p><br><ul><li><p>Monitor and respond to comments, messages, and audience interactions.</p><br></li><li><p>Engage with target audiences across social platforms.</p><br></li><li><p>Support influencer collaborations and partnership initiatives.</p><br></li><li><p>Help strengthen community engagement and brand awareness.</p><br></li><li><p>Maintain a professional and responsive presence across channels.</p><br></li></ul><p><strong>Reporting & Performance Analysis</strong></p><br><ul><li><p>Track content performance across platforms.</p><br></li><li><p>Monitor engagement, reach, click-through rates, audience growth, and related performance indicators.</p><br></li><li><p>Report content results and provide recommendations for improvement.</p><br></li><li><p>Identify trends, opportunities, and content insights.</p><br></li><li><p>Support ongoing optimization efforts through performance analysis.</p><br></li></ul><p><strong>AI-Enabled Content Operations</strong></p><br><ul><li><p>Utilize AI tools to support content creation, repurposing, scheduling, and reporting workflows.</p><br></li><li><p>Leverage AI-enabled processes to improve content production efficiency.</p><br></li><li><p>Ensure all published content is reviewed, refined, and aligned with brand standards.</p><br></li><li><p>Use AI as a productivity tool while maintaining authentic brand voice and quality.</p><br></li></ul><p><strong>Qualifications Experience</strong></p><br><ul><li><p>2+ years of experience managing social media accounts and content programs.</p><br></li><li><p>Experience creating original short-form video content from concept through publication.</p><br></li><li><p>Experience filming, editing, and producing video assets independently.</p><br></li><li><p>Experience managing content calendars and publishing schedules.</p><br></li><li><p>Experience supporting social media growth initiatives across multiple channels.</p><br></li><li><p>Experience creating content for B2B SaaS, Shopify, eCommerce, technology, or related industries is preferred.</p><br></li><li><p>Experience supporting influencer collaborations or partnership campaigns is preferred.</p><br></li><li><p>Experience using AI tools to support content production workflows is preferred.</p><br></li></ul><p><strong>Qualifications Skills</strong></p><br><ul><li><p>Strong content creation and storytelling abilities.</p><br></li><li><p>Strong video production and editing skills.</p><br></li><li><p>Strong visual design and creative execution capabilities.</p><br></li><li><p>Proficiency with Descript, CapCut, Canva, Figma, or similar creative tools.</p><br></li><li><p>Ability to create content that aligns with brand standards and audience expectations.</p><br></li><li><p>Ability to manage multiple content projects simultaneously.</p><br></li><li><p>Strong organizational and content planning skills.</p><br></li><li><p>Ability to interpret performance data and apply insights to future content.</p><br></li><li><p>Strong understanding of social media best practices across X, LinkedIn, Instagram, and TikTok.</p><br></li><li><p>Familiarity with AI-assisted content creation and workflow optimization.</p><br></li><li><p>Highly proactive and execution-oriented mindset.</p><br></li><li><p>Ability to work independently while collaborating closely with marketing leadership.</p><br></li></ul><p><strong>What Success Looks Like</strong></p><br><ul><li><p>Original video content is consistently produced and published.</p><br></li><li><p>Content calendars remain organized, active, and aligned with business priorities.</p><br></li><li><p>Content maintains a recognizable and consistent brand presence across all channels.</p><br></li><li><p>Audience engagement, growth, and content performance continue improving over time.</p><br></li><li><p>Content experiments and tests are executed efficiently and reported accurately.</p><br></li><li><p>Community interactions remain timely and professionally managed.</p><br></li><li><p>Content efforts contribute to demand generation and business growth objectives.</p><br></li></ul><p><strong>Opportunity</strong></p><br><p>This is an opportunity to play a major role in shaping the public presence of an innovative technology company while working closely with marketing leadership. The Social Media & Content Manager will have ownership over content creation, video production, publishing, community engagement, and performance reporting while helping build a recognizable brand within a highly competitive market. This role offers meaningful creative ownership, direct business impact, and opportunities for continued growth within marketing and content leadership.</p><br><strong><u>Application Process:</u></strong>To be considered for this role these steps need to be followed:<ul><li><p>Fill in the application form</p><br></li><li><p>Record a video showcasing your skill sets</p><br></li></ul> </div>
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<span><br>JOB SUMMARY<br>Tahseen, an interdisciplinary hospitality leadership development program; aims at successfully driving increased levels of engagement and interest of Local Nationals into this ever-growing professional sector. Tahseen is a 12 – 18 month program in cooperation with Cornell University.<br>CANDIDATE PROFILE <br>Education and Experience <br>• High school diploma or GED; 4 years’ experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 2 years’ experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>CORE WORK ACTIVITIES <br>Managing Discipline Work, Projects, and Policies <br>• Coordinates and implements accounting work and projects as assigned.<br>• Coordinates, implements, and follows up on audits for all areas of property operations.<br>• Complies with Federal and State laws applying to operations procedures.<br>• Generates and provides accurate and timely results in the form of reports, presentations, etc.<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>• Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data.<br>• Balances ledgers.<br>Supporting Property Operations<br>• Works with operations teams to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution.<br>• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br>• Evaluates if discipline teams are meeting service needs and provides feedback to teams.<br>• Participates in walk-throughs on property to ensure that all areas are well maintained and preventative maintenance processes are in place.<br>• Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities.<br>• Reviews findings from comment cards and guest satisfaction results with leadership team and ensures appropriate corrective action is taken.<br>• Works with team to put sustainable work processes and systems in place that support the execution of the strategy.<br>• Reviews reports and financial statements to determine operations performance against budget.<br>• Communicates a clear and consistent message regarding departmental goals to produce desired results.<br>Managing and Monitoring Activities that Affect the Customer and Guest Experience<br>• Provides excellent customer service by being readily available/approachable for all customers and guests.<br>• Takes proactive approaches when dealing with customers and guest concerns.<br>• Extends professionalism and courtesy to customers and guests at all times.<br>• Responds timely to customer service department request.<br>• Ensures all team members meet or exceed all hospitality requirements.<br>Supporting Profitability<br>• Supports annual quality audits.<br>• Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.<br>Supporting Safety Standards and Work Procedures<br>• Implements property emergency plan.<br>• Provides a safe working environment in compliance with Occupational Safety and Health Administration/MSDS.<br>• Implements and sustains property accident prevention programs.<br>• Follows property-specific recovery plans.<br>Additional Responsibilities <br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Demonstrates self confidence, energy and enthusiasm.<br>• Manages group or interpersonal conflict.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Manages time and possesses organizational skills.<br>• Presents ideas, expectations and information in a concise, organized manner.<br>• Uses problem solving methodology for decision making and follow up.<br>• Makes calls if necessary.<br>Leadership Development<br>• Interpreting financial statements, managing people, and the essentials of hospitality marketing and planning.<br>• Includes a combination of specialized industry knowledge and leadership skills. It will allow you to learn from the best experts in the School of Hotel Administration. This certificate program consists of a mix of core courses and selective courses.<br>Education for Employment (EFE)<br>• The EFE component uses a blend of locally and internationally developed Hospitality courses that have been especially created to prepare Local nationals for careers in the hospitality industry.<br>• This six-weeks part of Tahseen includes approximately 260hrs of hospitality training, with many components specific to workplace readiness and better understanding of the work environment and the nature of the jobs.<br>General Training<br>• Occurs in the first six months of the program. Each participant will rotate through the six key disciplines on property, spending between 2 – 3 weeks in each discipline. The six disciplines are:<br>• Rooms Operations<br>• Food & Beverage<br>• Sales & Marketing (BMSC)<br>• Human Resources<br>• Safety & Security (Loss Prevention)<br>• Finance<br>The Specialization Course <br>• Occurs in the last six months of the program and will focus on one discipline of the participant’s choice and leadership feedback. You will complete additional required training in this discipline and begin to gain deeper knowledge and develop skills necessary to become an effective leader in this discipline.<br>• The customized program includes local culture training, business English and is translated locally in Arabic so you are empowered to achieve success.<br>• Through Tahseen, you will gain fundamental knowledge and exposure to a wide array of hospitality disciplines. You will train with, and lean from, best-in-class hospitality leaders from around the globe – developing vital skill and be part of shaping your country’s economic future.<br>• Upon completing the Tahseen Program, you will be an expert in a discipline you are passionate about and have pride and confidence in the accelerated career path you have chosen.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Tahseen, an interdisciplinary hospitality leadership development program; aims at successfully driving increased levels of engagement and interest of Local Nationals into this ever-growing professional sector. Tahseen is a 12 – 18 month program in cooperation with Cornell University.<br>CANDIDATE PROFILE <br>Education and Experience <br>• High school diploma or GED; 4 years’ experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 2 years’ experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>CORE WORK ACTIVITIES <br>Managing Discipline Work, Projects, and Policies <br>• Coordinates and implements accounting work and projects as assigned.<br>• Coordinates, implements, and follows up on audits for all areas of property operations.<br>• Complies with Federal and State laws applying to operations procedures.<br>• Generates and provides accurate and timely results in the form of reports, presentations, etc.<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>• Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data.<br>• Balances ledgers.<br>Supporting Property Operations<br>• Works with operations teams to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution.<br>• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br>• Evaluates if discipline teams are meeting service needs and provides feedback to teams.<br>• Participates in walk-throughs on property to ensure that all areas are well maintained and preventative maintenance processes are in place.<br>• Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities.<br>• Reviews findings from comment cards and guest satisfaction results with leadership team and ensures appropriate corrective action is taken.<br>• Works with team to put sustainable work processes and systems in place that support the execution of the strategy.<br>• Reviews reports and financial statements to determine operations performance against budget.<br>• Communicates a clear and consistent message regarding departmental goals to produce desired results.<br>Managing and Monitoring Activities that Affect the Customer and Guest Experience<br>• Provides excellent customer service by being readily available/approachable for all customers and guests.<br>• Takes proactive approaches when dealing with customers and guest concerns.<br>• Extends professionalism and courtesy to customers and guests at all times.<br>• Responds timely to customer service department request.<br>• Ensures all team members meet or exceed all hospitality requirements.<br>Supporting Profitability<br>• Supports annual quality audits.<br>• Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.<br>Supporting Safety Standards and Work Procedures<br>• Implements property emergency plan.<br>• Provides a safe working environment in compliance with Occupational Safety and Health Administration/MSDS.<br>• Implements and sustains property accident prevention programs.<br>• Follows property-specific recovery plans.<br>Additional Responsibilities <br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Demonstrates self confidence, energy and enthusiasm.<br>• Manages group or interpersonal conflict.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Manages time and possesses organizational skills.<br>• Presents ideas, expectations and information in a concise, organized manner.<br>• Uses problem solving methodology for decision making and follow up.<br>• Makes calls if necessary.<br>Leadership Development<br>• Interpreting financial statements, managing people, and the essentials of hospitality marketing and planning.<br>• Includes a combination of specialized industry knowledge and leadership skills. It will allow you to learn from the best experts in the School of Hotel Administration. This certificate program consists of a mix of core courses and selective courses.<br>Education for Employment (EFE)<br>• The EFE component uses a blend of locally and internationally developed Hospitality courses that have been especially created to prepare Local nationals for careers in the hospitality industry.<br>• This six-weeks part of Tahseen includes approximately 260hrs of hospitality training, with many components specific to workplace readiness and better understanding of the work environment and the nature of the jobs.<br>General Training<br>• Occurs in the first six months of the program. Each participant will rotate through the six key disciplines on property, spending between 2 – 3 weeks in each discipline. The six disciplines are:<br>• Rooms Operations<br>• Food & Beverage<br>• Sales & Marketing (BMSC)<br>• Human Resources<br>• Safety & Security (Loss Prevention)<br>• Finance<br>The Specialization Course <br>• Occurs in the last six months of the program and will focus on one discipline of the participant’s choice and leadership feedback. You will complete additional required training in this discipline and begin to gain deeper knowledge and develop skills necessary to become an effective leader in this discipline.<br>• The customized program includes local culture training, business English and is translated locally in Arabic so you are empowered to achieve success.<br>• Through Tahseen, you will gain fundamental knowledge and exposure to a wide array of hospitality disciplines. You will train with, and lean from, best-in-class hospitality leaders from around the globe – developing vital skill and be part of shaping your country’s economic future.<br>• Upon completing the Tahseen Program, you will be an expert in a discipline you are passionate about and have pride and confidence in the accelerated career path you have chosen.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Tahseen, an interdisciplinary hospitality leadership development program; aims at successfully driving increased levels of engagement and interest of Local Nationals into this ever-growing professional sector. Tahseen is a 12 – 18 month program in cooperation with Cornell University.<br>CANDIDATE PROFILE <br>Education and Experience <br>• High school diploma or GED; 4 years’ experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 2 years’ experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>CORE WORK ACTIVITIES <br>Managing Discipline Work, Projects, and Policies <br>• Coordinates and implements accounting work and projects as assigned.<br>• Coordinates, implements, and follows up on audits for all areas of property operations.<br>• Complies with Federal and State laws applying to operations procedures.<br>• Generates and provides accurate and timely results in the form of reports, presentations, etc.<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>• Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data.<br>• Balances ledgers.<br>Supporting Property Operations<br>• Works with operations teams to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution.<br>• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br>• Evaluates if discipline teams are meeting service needs and provides feedback to teams.<br>• Participates in walk-throughs on property to ensure that all areas are well maintained and preventative maintenance processes are in place.<br>• Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities.<br>• Reviews findings from comment cards and guest satisfaction results with leadership team and ensures appropriate corrective action is taken.<br>• Works with team to put sustainable work processes and systems in place that support the execution of the strategy.<br>• Reviews reports and financial statements to determine operations performance against budget.<br>• Communicates a clear and consistent message regarding departmental goals to produce desired results.<br>Managing and Monitoring Activities that Affect the Customer and Guest Experience<br>• Provides excellent customer service by being readily available/approachable for all customers and guests.<br>• Takes proactive approaches when dealing with customers and guest concerns.<br>• Extends professionalism and courtesy to customers and guests at all times.<br>• Responds timely to customer service department request.<br>• Ensures all team members meet or exceed all hospitality requirements.<br>Supporting Profitability<br>• Supports annual quality audits.<br>• Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.<br>Supporting Safety Standards and Work Procedures<br>• Implements property emergency plan.<br>• Provides a safe working environment in compliance with Occupational Safety and Health Administration/MSDS.<br>• Implements and sustains property accident prevention programs.<br>• Follows property-specific recovery plans.<br>Additional Responsibilities <br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Demonstrates self confidence, energy and enthusiasm.<br>• Manages group or interpersonal conflict.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Manages time and possesses organizational skills.<br>• Presents ideas, expectations and information in a concise, organized manner.<br>• Uses problem solving methodology for decision making and follow up.<br>• Makes calls if necessary.<br>Leadership Development<br>• Interpreting financial statements, managing people, and the essentials of hospitality marketing and planning.<br>• Includes a combination of specialized industry knowledge and leadership skills. It will allow you to learn from the best experts in the School of Hotel Administration. This certificate program consists of a mix of core courses and selective courses.<br>Education for Employment (EFE)<br>• The EFE component uses a blend of locally and internationally developed Hospitality courses that have been especially created to prepare Local nationals for careers in the hospitality industry.<br>• This six-weeks part of Tahseen includes approximately 260hrs of hospitality training, with many components specific to workplace readiness and better understanding of the work environment and the nature of the jobs.<br>General Training<br>• Occurs in the first six months of the program. Each participant will rotate through the six key disciplines on property, spending between 2 – 3 weeks in each discipline. The six disciplines are:<br>• Rooms Operations<br>• Food & Beverage<br>• Sales & Marketing (BMSC)<br>• Human Resources<br>• Safety & Security (Loss Prevention)<br>• Finance<br>The Specialization Course <br>• Occurs in the last six months of the program and will focus on one discipline of the participant’s choice and leadership feedback. You will complete additional required training in this discipline and begin to gain deeper knowledge and develop skills necessary to become an effective leader in this discipline.<br>• The customized program includes local culture training, business English and is translated locally in Arabic so you are empowered to achieve success.<br>• Through Tahseen, you will gain fundamental knowledge and exposure to a wide array of hospitality disciplines. You will train with, and lean from, best-in-class hospitality leaders from around the globe – developing vital skill and be part of shaping your country’s economic future.<br>• Upon completing the Tahseen Program, you will be an expert in a discipline you are passionate about and have pride and confidence in the accelerated career path you have chosen.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Tahseen, an interdisciplinary hospitality leadership development program; aims at successfully driving increased levels of engagement and interest of Local Nationals into this ever-growing professional sector. Tahseen is a 12 – 18 month program in cooperation with Cornell University.<br>CANDIDATE PROFILE <br>Education and Experience <br>• High school diploma or GED; 4 years’ experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 2 years’ experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>CORE WORK ACTIVITIES <br>Managing Discipline Work, Projects, and Policies <br>• Coordinates and implements accounting work and projects as assigned.<br>• Coordinates, implements, and follows up on audits for all areas of property operations.<br>• Complies with Federal and State laws applying to operations procedures.<br>• Generates and provides accurate and timely results in the form of reports, presentations, etc.<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>• Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data.<br>• Balances ledgers.<br>Supporting Property Operations<br>• Works with operations teams to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution.<br>• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br>• Evaluates if discipline teams are meeting service needs and provides feedback to teams.<br>• Participates in walk-throughs on property to ensure that all areas are well maintained and preventative maintenance processes are in place.<br>• Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities.<br>• Reviews findings from comment cards and guest satisfaction results with leadership team and ensures appropriate corrective action is taken.<br>• Works with team to put sustainable work processes and systems in place that support the execution of the strategy.<br>• Reviews reports and financial statements to determine operations performance against budget.<br>• Communicates a clear and consistent message regarding departmental goals to produce desired results.<br>Managing and Monitoring Activities that Affect the Customer and Guest Experience<br>• Provides excellent customer service by being readily available/approachable for all customers and guests.<br>• Takes proactive approaches when dealing with customers and guest concerns.<br>• Extends professionalism and courtesy to customers and guests at all times.<br>• Responds timely to customer service department request.<br>• Ensures all team members meet or exceed all hospitality requirements.<br>Supporting Profitability<br>• Supports annual quality audits.<br>• Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.<br>Supporting Safety Standards and Work Procedures<br>• Implements property emergency plan.<br>• Provides a safe working environment in compliance with Occupational Safety and Health Administration/MSDS.<br>• Implements and sustains property accident prevention programs.<br>• Follows property-specific recovery plans.<br>Additional Responsibilities <br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Demonstrates self confidence, energy and enthusiasm.<br>• Manages group or interpersonal conflict.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Manages time and possesses organizational skills.<br>• Presents ideas, expectations and information in a concise, organized manner.<br>• Uses problem solving methodology for decision making and follow up.<br>• Makes calls if necessary.<br>Leadership Development<br>• Interpreting financial statements, managing people, and the essentials of hospitality marketing and planning.<br>• Includes a combination of specialized industry knowledge and leadership skills. It will allow you to learn from the best experts in the School of Hotel Administration. This certificate program consists of a mix of core courses and selective courses.<br>Education for Employment (EFE)<br>• The EFE component uses a blend of locally and internationally developed Hospitality courses that have been especially created to prepare Local nationals for careers in the hospitality industry.<br>• This six-weeks part of Tahseen includes approximately 260hrs of hospitality training, with many components specific to workplace readiness and better understanding of the work environment and the nature of the jobs.<br>General Training<br>• Occurs in the first six months of the program. Each participant will rotate through the six key disciplines on property, spending between 2 – 3 weeks in each discipline. The six disciplines are:<br>• Rooms Operations<br>• Food & Beverage<br>• Sales & Marketing (BMSC)<br>• Human Resources<br>• Safety & Security (Loss Prevention)<br>• Finance<br>The Specialization Course <br>• Occurs in the last six months of the program and will focus on one discipline of the participant’s choice and leadership feedback. You will complete additional required training in this discipline and begin to gain deeper knowledge and develop skills necessary to become an effective leader in this discipline.<br>• The customized program includes local culture training, business English and is translated locally in Arabic so you are empowered to achieve success.<br>• Through Tahseen, you will gain fundamental knowledge and exposure to a wide array of hospitality disciplines. You will train with, and lean from, best-in-class hospitality leaders from around the globe – developing vital skill and be part of shaping your country’s economic future.<br>• Upon completing the Tahseen Program, you will be an expert in a discipline you are passionate about and have pride and confidence in the accelerated career path you have chosen.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p><h4>About the company</h4>
<p>We help the world run better. At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.</p>
<p>This position is based in Cairo, Egypt.</p>
<p>SAP Digital is one of the leading and most innovative teams in the company, aimed at delivering exceptional customer experiences in a scalable, speedy, and personalized fashion. The purpose of the organization is to support the Customer Success board area with a broad range of services and methodologies across the customer journey to guarantee the acquisition of net-new customers and the successful adoption and expansion of our products. Most importantly, helping more customers run better ultimately translates into a safer, cleaner, more connected, better enabled, and more equal world.</p>
<p>SAP Digital team prides itself not only on the outcomes, but on exemplifying our company values: Build bridges not silos, embrace differences, keep the promise, stay curious, tell it like it is, and live the leadership credo.</p>
<h4>Job profile</h4>
<p>The Digital Sales Development team guides and influences customers to take informed decisions in the early stages of their digital transformation journey by creating a world-class engagement experience. This team is responsible for building and nurturing pipeline of sales opportunities and incremental revenue aligned with the Sales and Marketing teams, focusing on prospecting into the SAP install base and net new name accounts, while nurturing leads into qualified opportunities within their assigned space. This team drives digital and high-quality engagement with potential customers delivering superior customer experience.</p>
<p>As a Digital Sales Development Executive, you will work with a team focused on sourcing and nurturing demand to grow SAP’s Cloud ERP & LoB footprint in net new name and install base across all industries, working with SAP and partners resources, as well as customers. You will be focusing on SAP’s solution area described below.</p>
<h4>Solution specialization</h4>
<p>Customer experience (CX) provides organizations with the tools and technology to enable meaningful, personalized, and seamless customer interactions that drive business growth.</p>
<p>CX focuses on putting the customer at the center of business to drive transformative results. These solutions provide organizations with the tools and technology to deliver consistent, engaging, and personalized experiences across every touchpoint in the customer journey. CX solutions connect commerce, sales, service, marketing, and customer data, but with a unique focus on the end-to-end customer experience. By understanding, anticipating, and responding to the needs and expectations of each individual customer, CX enables organizations to streamline customer-facing operations, increase loyalty and revenue, and make data-driven decisions to optimize engagement across the entire lifecycle. It's a powerful tool for enhancing overall go-to-market efficiency and ensuring the success of an organization's customer retention and growth strategies.</p>
<h4>Key responsibilities and tasks</h4>
<p>The purpose of this position is to extend SAP's market coverage in the dedicated segment by generating new pipeline through:</p>
<ul>
<li>Executing targeted outbound campaigns via phone, chat, and email. For targeted outbound campaigns, leads will be qualified according to the applicable methodology and handed over to Sales using standard global process.</li>
<li>Accelerating pipeline and increasing conversion by executing programmatic recycled (discontinued / disqualified leads) and reconstituted nurturing (aged pipeline).</li>
<li>Nurturing leads received from other demand generation functions and progressing stalled pipeline. For targeted outbound campaigns, leads will be qualified according to the applicable methodology and handed over to Sales using standard global process.</li>
</ul>
<p>Digital Sales Development Executive generates and qualifies leads through proper means, nurtures aging leads and opportunities, and eventually hands over fully qualified leads to their assigned Account Executives for further sales progress.</p>
<p>The Digital Sales Development Executive will be co-located in the Digital Hub. They will be joining in territory and account planning to support the team and will be the future candidate pool for transition into sales roles.</p>
<h4>Campaign execution & lead management</h4>
<ul>
<li>Plan and execute call and email activities to generate leads using the most efficient means together with manager/expert.</li>
<li>Support and cooperate with Field Marketing, Solution Specialists, Account Executives.</li>
<li>Align with Sales colleagues for most effective territory planning and execution, covering all routes to market.</li>
<li>Generate and qualify leads through proper means (cold calling, phone campaigns, email actions, etc.) in alignment with management.</li>
<li>Pass qualified leads to Sales resource for opportunity management and execution.</li>
<li>Regularly review lead pipeline and progression. Proactively give qualitative and quantitative feedback to Marketing on campaigns using standard procedures and reports.</li>
</ul>
<h4>Training & enablement</h4>
<ul>
<li>Assist in activities to enhance demand generation and product/solution skills.</li>
<li>Be active part of either classroom, e-learning, virtual classroom, or mentor-led activities.</li>
<li>Complete all enablement requested in a timely manner.</li>
</ul>
<h4>Experience and language requirements</h4>
<ul>
<li>2-5 years of experience in demand generation or inside sales environment.</li>
<li>Preferably digital (remote) experience, specifically in high volume of customer facing experience, phone-centric work.</li>
<li>High volume activity working environments, involving phone and a CRM/contact management system.</li>
<li>Fluency in English and Arabic required.</li>
<li>Fluency in any other regional language preferred.</li>
<li>Bachelor's degree or equivalent business experience.</li>
</ul>
<h4>Bring out your best</h4>
<p>SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.</p>
<h4>We win with inclusion</h4>
<p>SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.</p>
<p>SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, etc.), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements. Successful candidates might be required to undergo a background verification with an external vendor.</p>
<h4>Additional information</h4>
<p>Requisition ID: 456762 | Work Area: Sales | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid</p>
<p>Job segment: ERP, Developer, Cloud, Inside Sales, Telemarketing, Technology, Sales</p></p><p></p>
About Immensa Immensa is transforming how the world's largest energy companies address critical spare part challenges. Our solutions help asset-intensive organisations decrease over-stocking, reduce downtime, manage obsolescence, and strengthen supply chain resilience through advanced digital inventory and distributed manufacturing technologies. We partner with some of the world's largest Oil & Gas and industrial companies, supporting mission-critical operations where reliability, quality, and trust are essential.<br>Role Overview We are seeking a Manufacturing Engineer – Subject Matter Expert (Rotating Equipment), reporting to the Head of Project Management. This is an individual contributor role with matrix accountability for assigned project teams and supplier deliverables. To act as the technical subject-matter expert for manufacturing of rotating equipment components for pumps, compressors, turbines, gearboxes and drivers — interpreting 3D models and 2D engineering drawings to define, plan and drive successful execution. To own the manufacturing project lifecycle for rotating equipment scopes, from kick-off through supplier delivery and final inspection, ensuring On-Time-In-Full (OTIF) delivery against customer requirements. To be the primary technical and commercial interface between Immensa and its rotating equipment supply base, translating design intent into a manufacturable, quality-assured production route.<br>Main Responsibilities Read, interpret and validate 3D CAD models and 2D engineering drawings — including GD&T, datums, running and interference fits, tolerances, surface-finish, coating and NDT callouts — for rotating components such as shafts, impellers, rotors, casings, diffusers, wear rings, sleeves, seal and bearing housings, couplings and gears. Select and justify the optimum manufacturing route (multi-axis machining, turning and turn-mill, gear cutting and grinding, casting and forging supply, welding and weld overlay, thermal spray/HVOF, heat treatment) and material of construction for the service conditions. Define and control the characteristics critical to rotating function — concentricity and runout, shrink and interference fits, internal clearances, hydraulic passage geometry, hardness and coating specification, and dynamic balancing grade (ISO 21940 / API). Develop and manage project schedules, milestones and deliverables for assigned rotating equipment orders, tracking live status against OTIF targets. Drive supplier execution — issue technical data packages, review machining, welding, heat-treatment and assembly process plans, and close out technical queries. Lead design and process reviews; identify barriers early and apply sound engineering judgement to provide practical solutions. Own risk identification and mitigation across technical feasibility, quality, cost and delivery; maintain project risk and lessons-learned registers. Manage stakeholders across sales, DFAM/design, quality, production and the customer, providing clear status reporting and timely escalation. Review inspection and test data (dimensional/CMM, runout and dynamic balancing reports, NDT — MPI/DPI/UT, coating thickness and bond strength, material certificates, and performance or spin testing where applicable) and disposition non-conformances with the responsible design engineer. Support Quality in preparing Inspection & Test Plans (ITPs) and ensure supplier compliance to API, ASTM, ISO and customer specifications. Support estimation and tendering by defining the manufacturing journey, machining, assembly and testing costing inputs and realistic lead times for rotating equipment scopes. Coordinate reverse-engineering and spare-parts projects for legacy and obsolete rotating parts, justifying OEM design and material adaptations where required to achieve manufacturability and form, fit and function equivalence.<br>Scope of Authority Works closely with sales, DFAM/design, quality, production and external suppliers. Authorised to direct supplier technical execution and disposition assigned project deliverables within the project management framework.<br>Accountabilities Strict adherence to the Company's Policies & Procedures. Operate strictly within the Company ISO framework. Delivery of assigned projects to OTIF, quality and cost targets as per set KPIs.<br>Qualifications and Skills Required Degree in Mechanical, Manufacturing or Production Engineering (minimum Bachelor's). Minimum 5–6 years' experience in rotating equipment within oil & gas, energy or heavy engineering, ideally gained with an OEM, an authorised repair shop or an operator's rotating equipment function. Deep subject-matter expertise in rotating equipment components and assemblies — centrifugal and positive-displacement pumps, centrifugal and reciprocating compressors, steam and gas turbines, gearboxes and drivers — including shafts, impellers and rotors, casings, mechanical seals, bearings and couplings. Working knowledge of assembly practice, fits and clearances, dynamic balancing, rotor-dynamic considerations, surface engineering and associated NDT and testing methods. Proven ability to read and interpret 3D models and 2D engineering drawings, including full GD&T; familiarity with CAM/CNC programming and machining of rotating parts is an advantage. Strong familiarity with API (including 610, 611, 617 and 682), ASTM, ISO and equivalent standards for materials and applications. Demonstrated project-management capability — planning, scheduling, risk mitigation and stakeholder management. Excellent communicator; tailors technical messaging to internal teams, external customers and suppliers. Knowledgeable in reverse engineering, spare-parts production, inspection and testing. Exceptional attention to detail and accuracy under pressure, with a strong sense of urgency and ownership. Self-motivated team player, effective both independently and across multiple locations and time zones.
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Provide support for Manufacturing Execution Systems (MES), Electricity and Automation (E&A) professional and technical operational activities and during participation in CAPEX projects; doing so in line with corporate guidelines, enforcing that all MES-E&A activities enhance business objectives, product quality and plant operation/performance while ensuring that people health and safety, product safety, and environment are never compromised.</p><p>Excel in Industrialization: Participates in Capital Investments projects in the factory ensuring that the technical solution follows corporate and market standards and is delivered with the expected quality, being on time and in budget. Responsibilities include: the preparation of the user and technical specifications, coordinating the requirements of the main users (production, quality, etc.), the follow up of the solution development, the pre-test, implementation and training of operators and maintenance crews. Must fully understand the technical details of the MES-E&A solutions in all projects.</p><p>Manage existing assets: Ensure Process & Equipment and safety for people, products and environment and that one exhibits an attitude of absolute intolerance for unsafe situations. Participates in the implementation of engineering tools at site level, and in the M&I activities in the factory.</p><p>Define and adhere to standards: Ensures that all MES-E&A installations comply with market and corporate safety, health, environment, product safety and product quality standards. Ensures that the key MES-E&A documentation is up to date and in place (i.e. SLD, URS, FDS, Calibration procedures, etc.) Ensure that the Management of Change is in place to appropriately manage modifications in the MES-E&A solutions. Ensure the application of the market and local MES-E&A related legislation (i.e. electrical, calibration, etc.).</p><p>Product and Process Mastership: MES-E&A engineers play a key role in the continuous improvement of our factories through mastering the process and product characteristics. The MES-E&A engineer must have a deep insight into the processes, and continuously strive for the improvement of quality, safety or efficiency while protecting the technological know-how and competitive advantage.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum 1- 3 years Automation and/or MES engineer with Electrical experience</li><li>Personnel Supervision (of technical teams, contractors or other 3rd party)</li><li>Participation in the development of engineering projects as part of a multidisciplinary team (preferably including different products and technologies in Electrical and Automation areas)</li><li>Participation in the start-up of technical equipment(s) and/or production line(s)</li><li>Self-Management following defined KPIs/Objectives, and proactively tracking them</li><li>Exposure to TPM, preventive maintenance planning and/or maintenance execution desired but not required</li></ul><p></p></section>