Telesales Jobs in Egypt

Key Responsibilities Develop and implement product/brand marketing strategies aligned with company objectives and revenue targets. Identify target markets and customer segments and develop appropriate marketing approaches. Prepare and execute the annual marketing plan and related activities. Conduct market research and competitor analysis to identify market opportunities and support strategic decisions. Develop strategies to improve existing products, increase market penetration, and drive sales and revenue growth. Prepare and manage the marketing budget and monitor spending against approved plans. Work closely with the Sales team to ensure alignment between marketing strategies and field execution. Conduct double visits, coaching activities, and other field-related activities according to business needs. Analyze and develop IMS data in coordination with the Sales team to evaluate market performance and identify growth opportunities. Monitor marketing activities and prepare performance reports, insights, and recommendations for senior management. Coordinate with external agencies and service providers for PR, media, AV materials, branding, standalone meetings, and group meetings. Plan and manage conferences, cycle meetings, and meetings with doctors/healthcare professionals. Manage corporate and brand communications and ensure consistent brand positioning. Support the Marketing team in achieving departmental objectives and business targets. Develop marketing initiatives focused on revenue optimization and brand growth. Requirements3–4 years of experience in the same title as Product Manager or Brand Manager within the pharmaceutical industry. CNS therapeutic area experience is required/preferred as the primary target. Candidates with Orthopedic therapeutic area experience are also acceptable. Strong experience in pharmaceutical product/brand management. Hands-on experience with marketing strategy, annual marketing plans, product positioning, and competitor analysis. Good understanding of IMS data and pharmaceutical market analysis. Experience working closely with Sales teams and field forces. Experience managing conferences, cycle meetings, doctor-related activities, agencies, and branding initiatives.

Key Responsibilities Develop and implement product/brand marketing strategies aligned with company objectives and revenue targets. Identify target markets and customer segments and develop appropriate marketing approaches. Prepare and execute the annual marketing plan and related activities. Conduct market research and competitor analysis to identify market opportunities and support strategic decisions. Develop strategies to improve existing products, increase market penetration, and drive sales and revenue growth. Prepare and manage the marketing budget and monitor spending against approved plans. Work closely with the Sales team to ensure alignment between marketing strategies and field execution. Conduct double visits, coaching activities, and other field-related activities according to business needs. Analyze and develop IMS data in coordination with the Sales team to evaluate market performance and identify growth opportunities. Monitor marketing activities and prepare performance reports, insights, and recommendations for senior management. Coordinate with external agencies and service providers for PR, media, AV materials, branding, standalone meetings, and group meetings. Plan and manage conferences, cycle meetings, and meetings with doctors/healthcare professionals. Manage corporate and brand communications and ensure consistent brand positioning. Support the Marketing team in achieving departmental objectives and business targets. Develop marketing initiatives focused on revenue optimization and brand growth. Requirements3–4 years of experience in the same title as Product Manager or Brand Manager within the pharmaceutical industry. CNS therapeutic area experience is required/preferred as the primary target. Candidates with Orthopedic therapeutic area experience are also acceptable. Strong experience in pharmaceutical product/brand management. Hands-on experience with marketing strategy, annual marketing plans, product positioning, and competitor analysis. Good understanding of IMS data and pharmaceutical market analysis. Experience working closely with Sales teams and field forces. Experience managing conferences, cycle meetings, doctor-related activities, agencies, and branding initiatives.

Company Description Coldwell Banker®, founded in the US in 1906, is a global full-service real estate leader with thousands of offices and tens of thousands of sales associates worldwide. Recognized for its size, sales revenue, and geographic coverage, it has consistently ranked as a top real estate franchise. Coldwell Banker entered Egypt in 2001 and has since grown into a leading real estate broker with multiple branches serving Cairo, Alexandria, and key Red Sea areas. The success in Egypt led to Coldwell Banker Intercontinental Affiliates becoming the Master Franchiser for 35 countries across the Middle East, Eastern Europe, and Central Asia. This regional presence offers real estate professionals strong brand recognition, training, and growth opportunities. Role Description The Senior Property Consultant role is a full-time, on-site position based in New Cairo. The individual in this role guides clients through the full property transaction cycle, including identifying needs, presenting suitable listings, organizing property viewings, and negotiating offers. Responsibilities include building and maintaining a client portfolio, conducting market research, and staying informed about local real estate trends and developments. The Senior Property Consultant prepares and reviews real estate documents, collaborates with internal teams to ensure smooth closing processes, and maintains accurate records of leads, sales activities, and client interactions. The role also involves meeting sales targets, providing ongoing client support, and representing Coldwell Banker Egypt professionally in all interactions. Qualifications * Real estate background is a must * Good English (spoken and written) * Living near New Cairo * Strong communication skills * Presentable appearance and professional attitude * Ability to work under target and handle clients efficiently

<p><h4>About Al-Futtaim Group</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>Overview of the role</h4> <p>The COMMIS role in IKEA Food & Beverages involves assisting cooks in daily food production, adhering to food safety regulations, and ensuring a safe and high-quality food preparation process. This position focuses on delivering excellent guest experiences through attentive service and high operational standards in compliance with IKEA values. Success in this role requires effective collaboration with chefs and team members, as well as strong customer focus and efficient operational practices.</p> <h4>What you will do</h4> <p><strong>Customers</strong><br> Ensure our guests are always in focus and strive to make them smile by meeting and serving them with empathy and care.<br> Lead by example and be a good ambassador for the IKEA store in all contacts with guests, giving them a reason to return.<br> Engage in daily dialogue with guests to continuously gather feedback and understand their needs.<br> Ensure guests have a great shopping experience throughout the day.</p> <p><strong>Commercial</strong><br> Coordinate the area of food safety in the store.<br> Implement and ensure compliance with IKEA Food Safety programs.<br> Stay updated on current and upcoming national legislation on food safety.<br> Ensure IKEA FOOD co-workers are familiar with CASY (incident reporting).<br> Manage and follow up on investigations caused by incidents concerning national and international range.</p> <p><strong>People</strong><br> Work closely with the Chef to increase production knowledge and expertise.<br> Ensure the correct use of equipment and report any failures to the Chef.<br> Attend and participate in training sessions as required.<br> Perform other related functions as assigned.</p> <p><strong>Steering the business</strong><br> Contribute to making the IKEA store successful by attracting visitors, achieving sales growth, and ensuring guest satisfaction.<br> Ensure the implementation and follow-up of SOP rules and guidelines.</p> <p><strong>Operations</strong><br> Implement systems and methods as stated in IKEA Concept Documentation across all food service areas.<br> Ensure availability and quality of ingredients for timely food production.<br> Ensure high-quality food production by following standard recipes and portioning.<br> Follow all food safety rules and regulations to ensure safe food production and storage.<br> Maintain cleanliness of workstations as per cleaning schedules.<br> Prepare food production schedules as allocated by the Chef.<br> Ensure all equipment and machinery are maintained to the highest standards and preventative maintenance is regularly performed.<br> Utilize the IKEA Concept, tools, manuals, and best practices to their fullest potential.</p> <h4>Required skills to be successful</h4> <li>Strong customer focus with the ability to interact and build relationships with guests.</li> <li>Proven leadership abilities to motivate and develop the team, embodying IKEA values.</li> <li>High adaptability and multitasking capabilities in a dynamic retail environment.</li> <li>Excellent communication skills with the ability to speak and understand English.</li> <h4>What qualifies you for the role</h4> <li>Minimum of 2 years experience in a service environment, preferably in sales or hospitality.</li> <li>Secondary degree with an interest in the culinary or food service industry.</li> <li>Strong customer focus and the ability to work in a high-volume, fast-paced environment.</li> <li>Computer literacy and excellent communication and interpersonal skills.</li> <h4>About Al-Futtaim Group Real Estate</h4> <p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p> <p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p> <p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p> <h4>About Al-Futtaim Malls</h4> <p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p> <p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.</p> <p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p> <h4>About Al-Futtaim Engineering & Technologies</h4> <p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p> <p>The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure and digital transformation.</p> <p>The Technologies division provides complete business solutions to large, medium and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.</p> <p>These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</p></p><p></p>

Company Description Octaholic is a fast-growing digital marketing known for innovative strategies that help businesses connect with modern, tech-savvy audiences. The company values agility, creativity, and a strong commitment to excellence in everything it delivers. Team members collaborate across specialties including SEO, content creation, analytics, and social media to build impactful digital campaigns. Octaholic offers a dynamic, collaborative environment where professionals can grow their skills and contribute to shaping the future of digital engagement. Role Description The Real Estate Salesperson at Octaholic is a full-time, on-site role based in Heliopolis. This role focuses on promoting and selling real property and real estate projects, guiding clients through property searches, viewings, and negotiations. Day-to-day responsibilities include maintaining up-to-date listings, conducting property tours, preparing and presenting sales proposals, and supporting clients throughout the transaction process. The Real Estate Salesperson will also manage client follow-ups, coordinate with internal teams, and provide excellent customer service to build long-term relationships and achieve sales targets. Qualifications Candidates should possess strong Real Estate and Real Property knowledge, including familiarity with local market trends and regulations. Candidates should possess a valid Real Estate License and the ability to comply with all legal and ethical standards. Candidates should possess Sales skills, including prospecting, negotiation, and closing techniques. Candidates should possess excellent Customer Service skills, with a focus on responsiveness, professionalism, and client satisfaction. Additional beneficial qualifications include strong communication and presentation skills, proficiency with basic office and CRM software, and prior experience in real estate or related sales roles. Ability to work on-site in Heliopolis, manage time effectively, and collaborate with a multidisciplinary team.

Role Overview We're looking for an AI Presales Lead to bridge the gap between our AI/ML product capabilities and customer business needs. You'll be the technical and strategic voice in the sales cycle — translating complex AI solutions into clear business value for prospects and clients. Key Responsibilities Partner with sales teams to scope, design, and present AI/ML solutions tailored to client needs Lead technical discovery sessions, solution demos, and proof-of-concept (POC) engagements Develop compelling technical proposals, RFP responses, and solution architectures Act as the primary technical liaison between customers, sales, and product/engineering teams Translate business requirements into feasible AI/ML use cases and solution designs Build and maintain reusable demo assets, technical collateral, and presales frameworks Stay current on AI/ML trends, competitive landscape, and emerging technologies (LLMs, Gen AI, agentic systems, etc.) Mentor junior presales/solutions engineers and contribute to team best practices Support pricing, sizing, and commercial structuring of AI engagements Requirements10+ years of experience in presales, solutions engineering, or technical consulting, with significant exposure to AI/ML/data solutions Strong understanding of AI/ML concepts — Gen AI, LLMs, NLP, computer vision, or agentic AI systems Proven track record of leading technical sales cycles with enterprise clients Excellent presentation, communication, and stakeholder management skills Hands-on experience with cloud platforms (AWS/Azure/GCP) and AI/ML tooling Ability to translate technical concepts for both technical and non-technical audiences Experience with solution architecture, POCs, and RFP/RFI processes Nice to Have Background in software engineering or data science Industry-specific AI solution experience (finance, healthcare, retail, etc.) Prior experience building or leading a presales function

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Are you passionate about building strong client relationships, driving growth, and creating an exceptional customer experience ?<br> PetroApp is looking for an Account Management Specialist to join our growing team!<br> What You’ll Do Manage and maintain strong relationships with existing clients.<br> Act as the main point of contact and ensure a positive customer experience.<br> Understand client needs and recommend suitable PetroApp products and services.<br> Identify and maximize upselling and cross-selling opportunities .<br> Achieve monthly account management and sales targets.<br> Follow up on client requests, issues, and escalations to ensure timely resolution.<br> Coordinate with internal teams to address client requirements.<br> Monitor account performance, customer satisfaction, and retention.<br> Maintain accurate and up-to-date client information and records.<br> Prepare regular reports on account performance and sales activities.<br> Proactively identify opportunities to increase client engagement and revenue.<br> Competitive salary &amp; benefits Medical insurance Social insurance Performance-based incentives Learning &amp; development opportunities Career growth and internal mobility Collaborative and supportive work environment Exposure to a fast-growing technology and fleet management business Opportunities to work with diverse B2B clients and cross-functional teams Bachelor’s degree in Business Administration, Marketing, Commerce, or a related field .<br> 2–4 years of experience in Account Management, Customer Success, Sales, or a related role.<br> Proven experience in client relationship management and achieving sales targets .<br> Strong understanding of upselling and cross-selling techniques .<br> Excellent communication, negotiation, and presentation skills.<br> Strong customer-service and relationship-building skills.<br> Good analytical and problem-solving abilities.<br> Target-oriented with strong follow-up and organizational skills.<br> Ability to manage multiple accounts and priorities simultaneously.<br> Proficiency in MS Office, especially Excel .<br> Experience in B2B, SaaS, fleet management, mobility, or technology-related businesses is a plus.<br> Interested in joining PetroApp?<br> Apply now and take the next step in your career with us!<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>As the Partner Development Manager, you will be responsible for building, managing and scaling channel partnerships for Intella, focusing on creating sustainable growth through alliances with system integrators, distributors and resellers.<br> You will enable partners to deliver intella solutions at scale with the aim of generating qualified leads.<br> Partners Recruitment, Onboarding &amp; Enablement · Manage the relationship with existing regional channel partners, including day-to-day relationship management and establishing productive, professional relationships with key personnel in assigned partner accounts.<br> · Build new partnerships across the MEA region in alignment with Intella’s go-to-market strategy · Enable and train relevant partner stakeholders to be able to demo and generate business leads for intella’s solutions Partners Account Management · Build strong relationships with relevant partners’ stakeholders to facilitate communication and collaboration · Plan and execute joint go-to-market and customer acquisition activities with the partners, for both enterprise and SMB scale motions · Participate in the partner planning process focusing on mutual performance goals, revenue targets, and main milestones governing the success and profitability of the partnership · Build partner commercial constructs and ensure partner compliance with established agreements Through-Partner Pipeline Generation · Engage with the partner to generate a qualified leads pipeline of enterprise accounts · Act as a liaison between intella’s enterprise sales team and channel partners, introducing qualified leads and ensuring robust communication between the partner and intella sales team throughout the sales process.<br> · Design and manage through-partner SMB scale motions Job Specification: • Previous experience in similar roles driving B2B channel sales for technology solutions • Previous experience driving scale motion through partners • 5 to 7 years of experience • MEA Region – multi-country territory experience</span> </div>

Job Description Develop and execute the company’s e-commerce strategy to drive online sales, revenue growth, and customer acquisition. Manage the day-to-day operations of e-commerce platforms, ensuring accurate product listings, pricing, promotions, inventory availability, and content updates. Monitor website performance, customer behavior, conversion rates, and sales KPIs to identify growth opportunities. Plan and implement online campaigns, promotional calendars, and product launches in coordination with the marketing and commercial teams. Apply digital marketing knowledge to enhance online traffic, customer engagement, and conversion rates. Optimize the customer journey and website experience to improve retention and overall customer satisfaction. Coordinate with internal teams and external agencies to ensure effective campaign execution and platform performance. Prepare regular reports on sales performance, campaign results, customer behavior, and market trends. Monitor competitors and e-commerce developments within the Saudi market. Identify and implement opportunities to improve operational efficiency and online revenue. Job Requirements Bachelor’s degree in Marketing, Business Administration, E-Commerce, or a related field.5–8 years of relevant experience in e-commerce, including experience in a similar leadership role. Strong practical experience in managing e-commerce platforms and online sales operations. Solid knowledge of digital marketing, online campaigns, customer acquisition, and conversion optimization. Strong experience in the Saudi market, either through working for a Saudi company or managing Saudi clients/accounts within a marketing agency. Experience with e-commerce analytics, reporting tools, and performance KPIs. Strong analytical, commercial, and problem-solving skills. Excellent communication, coordination, and stakeholder-management skills. Ability to manage multiple priorities and work effectively in a fast-paced environment. Retail experience is an advantage but is not mandatory.

As the Partner Development Manager, you will be responsible for building, managing and scaling channel partnerships for Intella, focusing on creating sustainable growth through alliances with system integrators, distributors and resellers. You will enable partners to deliver intella solutions at scale with the aim of generating qualified leads.<br><br>Requirements<br><br>Partners Recruitment, Onboarding & Enablement<br><br> Manage the relationship with existing regional channel partners, including day-to-day relationship management and establishing productive, professional relationships with key personnel in assigned partner accounts Build new partnerships across the MEA region in alignment with Intella's go-to-market strategy Enable and train relevant partner stakeholders to be able to demo and generate business leads for intella's solutions<br><br>Partners Account Management<br><br> Build strong relationships with relevant partners' stakeholders to facilitate communication and collaboration Plan and execute joint go-to-market and customer acquisition activities with the partners, for both enterprise and SMB scale motions Participate in the partner planning process focusing on mutual performance goals, revenue targets, and main milestones governing the success and profitability of the partnership Build partner commercial constructs and ensure partner compliance with established agreements<br><br>Through-Partner Pipeline Generation<br><br> Engage with the partner to generate a qualified leads pipeline of enterprise accounts Act as a liaison between intella's enterprise sales team and channel partners, introducing qualified leads and ensuring robust communication between the partner and intella sales team throughout the sales process Design and manage through-partner SMB scale motions<br><br>Job Specification:<br><br> Previous experience in similar roles driving B2B channel sales for technology solutions Previous experience driving scale motion through partners 5 to 7 years of experience MEA Region - multi-country territory experience

Location: EL GOUNA<br>Job Purpose Orascom Hotel Management is looking for an E-Commerce Coordinator with experience in online distribution channels. The department covers 25 properties cross destinations (El Gouna, Taba Heights, Oman, Montenegro, Switzerland)<br>Key Responsibilities1. Online Booking & Channels Create and update room types, rate plans, packages, and promotions online. Ensure online travel sites (OTAs, IBE) display correct availability and pricing. Verify that our booking systems (PMS, Syn Xis, OPERA, Site Minder) are fully synced with online channels. Maintain cancellation policies and restrictions during peak periods. Monitor and resolve rate discrepancies across all online channels. Ensure timely processing and payment of invoices.2. Content Management Upload and maintain high-quality photos, room details, and hotel information. Assist in designing and promoting special offers and packages for online sales.3. Reporting & Analysis Prepare weekly and monthly e-commerce production reports. Monitor booking trends and provide recommendations to improve online sales.4. Teamwork & Support Collaborate with Front Office, Reservations and Revenue teams to ensure accurate information. Assist in troubleshooting issues related to online bookings or content updates.<br>Requirements Location: El-Gouna; candidates must be able to relocate. Bachelor’s degree in hospitality, Marketing, or Business is preferred. Fluent in written and spoken English. Highly computer literate: expert in Excel, quick learner of new technologies and software. Self-motivated, adaptable, and detail oriented. Experience using OTA extranets or hotel CRS/PMS systems (Syn Xis, OPERA, Site Minder, etc.) is a plus. Excellent communication and organizational skills. I am willing to learn and work collaboratively as part of a team.<br>Deadline: 3 September 2026.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Job Description:</strong><br>Key Responsibilities <br> Record and reconcile customer invoices with approved Sales Orders and Delivery Notes <br>to ensure accuracy and completeness. <br> Process customer payments and accurately post receipts to the appropriate customer <br>accounts. <br> Verify that all payments correspond to related invoices and promptly investigate and <br>resolve any discrepancies. <br> Prepare and issue Credit Notes related to returns, discounts, rebates, and other approved <br>adjustments in accordance with company policies. <br> Coordinate with the Sales Team to monitor overdue accounts and implement effective <br>collection strategies to reduce outstanding receivables. <br> Conduct regular customer account reconciliations to ensure the accuracy of invoices, <br>payments, and credit notes. <br> Prepare periodic Accounts Receivable reports, highlighting overdue balances, collection <br>status, and actions taken. <br> Support month-end and year-end closing activities through reconciliation of the Accounts <br>Receivable sub-ledger with the General Ledger. <br> Provide supporting documentation and financial information required for internal and <br>external audits. <br> Maintain accurate customer records and ensure compliance with company financial <br>procedures and internal controls. <br> Assist in improving receivable processes and enhancing collection efficiency. <br>Qualifications &amp; Requirements <br> Bachelor's Degree in Accounting, Finance, or a related field. <br> 2-3 years of professional experience in Accounts Receivable, Credit Control, or General <br>Accounting. <br> Good command of English, both written and spoken. <br> Strong proficiency in Microsoft Excel, including advanced formulas, reporting, and data <br>analysis. <br> Experience working with Odoo ERP System is highly preferred. <br> Strong analytical and communication skills. <br> High level of accuracy, attention to detail, integrity, and confidentiality. <br> Ability to work under pressure and meet deadlines while maintaining quality and <br>accuracy.<br><strong>Required Skills:</strong><br>• Reports<br>• Data<br>• Support<br>• Accounts Receivable<br>• General Ledger<br>• Adjustments<br>• ERP<br>• Analysis<br>• Internal Controls<br>• Compliance<br>• Returns<br>• Confidentiality<br>• Credit<br>• Attention To Detail<br>• Communication Skills<br>• Payments<br>• Excel<br>• Records<br>• Pressure<br>• Data Analysis<br>• Accounting<br>• Finance<br>• Documentation<br>• Microsoft Excel<br>• English<br>• Sales<br>• Communication<br> </div>

<p><h4>Job summary</h4> <p>Tahseen, an interdisciplinary hospitality leadership development program, aims at successfully driving increased levels of engagement and interest of local nationals into this ever-growing professional sector. Tahseen is a 12–18 month program in cooperation with Cornell University.</p> <h4>Candidate profile</h4> <h4>Education and experience</h4> <ul> <li>High school diploma or GED; 4 years’ experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</li> <li>OR</li> <li>2-year degree from an accredited university in business administration, hotel and restaurant management, or related major; 2 years’ experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</li> </ul> <h4>Core work activities</h4> <h4>Managing discipline work, projects, and policies</h4> <ul> <li>Coordinates and implements accounting work and projects as assigned.</li> <li>Coordinates, implements, and follows up on audits for all areas of property operations.</li> <li>Complies with federal and state laws applying to operations procedures.</li> <li>Generates and provides accurate and timely results in the form of reports, presentations, etc.</li> <li>Analyzes information and evaluates results to choose the best solution and solve problems.</li> <li>Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data.</li> <li>Balances ledgers.</li> </ul> <h4>Supporting property operations</h4> <ul> <li>Works with operations teams to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution.</li> <li>Reviews comment cards, guest satisfaction results, and other data to identify areas of improvement.</li> <li>Evaluates if discipline teams are meeting service needs and provides feedback to teams.</li> <li>Participates in walk-throughs on property to ensure that all areas are well maintained and preventative maintenance processes are in place.</li> <li>Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities.</li> <li>Reviews findings from comment cards and guest satisfaction results with leadership team and ensures appropriate corrective action is taken.</li> <li>Works with team to put sustainable work processes and systems in place that support the execution of the strategy.</li> <li>Reviews reports and financial statements to determine operations performance against budget.</li> <li>Communicates a clear and consistent message regarding departmental goals to produce desired results.</li> </ul> <h4>Managing and monitoring activities that affect the customer and guest experience</h4> <ul> <li>Provides excellent customer service by being readily available and approachable for all customers and guests.</li> <li>Takes proactive approaches when dealing with customers and guest concerns.</li> <li>Extends professionalism and courtesy to customers and guests at all times.</li> <li>Responds timely to customer service department requests.</li> <li>Ensures all team members meet or exceed all hospitality requirements.</li> </ul> <h4>Supporting profitability</h4> <ul> <li>Supports annual quality audits.</li> <li>Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.</li> </ul> <h4>Supporting safety standards and work procedures</h4> <ul> <li>Implements property emergency plan.</li> <li>Provides a safe working environment in compliance with Occupational Safety and Health Administration and MSDS.</li> <li>Implements and sustains property accident prevention programs.</li> <li>Follows property-specific recovery plans.</li> </ul> <h4>Additional responsibilities</h4> <ul> <li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, or in person.</li> <li>Demonstrates self-confidence, energy, and enthusiasm.</li> <li>Manages group or interpersonal conflict.</li> <li>Informs and updates the executives, peers, and subordinates on relevant information in a timely manner.</li> <li>Manages time and possesses organizational skills.</li> <li>Presents ideas, expectations, and information in a concise, organized manner.</li> <li>Uses problem-solving methodology for decision making and follow up.</li> <li>Makes calls if necessary.</li> </ul> <h4>Leadership development</h4> <ul> <li>Interpreting financial statements, managing people, and the essentials of hospitality marketing and planning.</li> <li>Includes a combination of specialized industry knowledge and leadership skills. It will allow you to learn from the best experts in the School of Hotel Administration. This certificate program consists of a mix of core courses and selective courses.</li> </ul> <h4>Education for Employment (EFE)</h4> <ul> <li>The EFE component uses a blend of locally and internationally developed hospitality courses that have been especially created to prepare local nationals for careers in the hospitality industry.</li> <li>This six-week part of Tahseen includes approximately 260 hours of hospitality training, with many components specific to workplace readiness and better understanding of the work environment and the nature of the jobs.</li> </ul> <h4>General training</h4> <p>Occurs in the first six months of the program. Each participant will rotate through the six key disciplines on property, spending between 2–3 weeks in each discipline. The six disciplines are:</p> <ul> <li>Rooms operations</li> <li>Food & beverage</li> <li>Sales & marketing (BMSC)</li> <li>Human resources</li> <li>Safety & security (loss prevention)</li> <li>Finance</li> </ul> <h4>The specialization course</h4> <ul> <li>Occurs in the last six months of the program and will focus on one discipline of the participant’s choice and leadership feedback. You will complete additional required training in this discipline and begin to gain deeper knowledge and develop skills necessary to become an effective leader in this discipline.</li> <li>The customized program includes local culture training, business English and is translated locally in Arabic so you are empowered to achieve success.</li> <li>Through Tahseen, you will gain fundamental knowledge and exposure to a wide array of hospitality disciplines. You will train with and learn from best-in-class hospitality leaders from around the globe – developing vital skills and be part of shaping your country’s economic future.</li> <li>Upon completing the Tahseen program, you will be an expert in a discipline you are passionate about and have pride and confidence in the accelerated career path you have chosen.</li> </ul> <h4>Equal opportunity statement</h4> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <h4>About Renaissance Hotels</h4> <p>At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We’re looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Tahseen, an interdisciplinary hospitality leadership development program; aims at successfully driving increased levels of engagement and interest of Local Nationals into this ever-growing professional sector. Tahseen is a 12 – 18 month program in cooperation with Cornell University.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience&nbsp;<br>• High school diploma or GED; 4 years’ experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 2 years’ experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>CORE WORK ACTIVITIES&nbsp;<br>Managing Discipline Work, Projects, and Policies&nbsp;<br>• Coordinates and implements accounting work and projects as assigned.<br>• Coordinates, implements, and follows up on audits for all areas of property operations.<br>• Complies with Federal and State laws applying to operations procedures.<br>• Generates and provides accurate and timely results in the form of reports, presentations, etc.<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>• Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data.<br>• Balances ledgers.<br>Supporting Property Operations<br>• Works with operations teams to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution.<br>• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br>• Evaluates if discipline teams are meeting service needs and provides feedback to teams.<br>• Participates in walk-throughs on property to ensure that all areas are well maintained and preventative maintenance processes are in place.<br>• Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities.<br>• Reviews findings from comment cards and guest satisfaction results with leadership team and ensures appropriate corrective action is taken.<br>• Works with team to put sustainable work processes and systems in place that support the execution of the strategy.<br>• Reviews reports and financial statements to determine operations performance against budget.<br>• Communicates a clear and consistent message regarding departmental goals to produce desired results.<br>Managing and Monitoring Activities that Affect the Customer and Guest Experience<br>• Provides excellent customer service by being readily available/approachable for all customers and guests.<br>• Takes proactive approaches when dealing with customers and guest concerns.<br>• Extends professionalism and courtesy to customers and guests at all times.<br>• Responds timely to customer service department request.<br>• Ensures all team members meet or exceed all hospitality requirements.<br>Supporting Profitability<br>• Supports annual quality audits.<br>• Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.<br>Supporting Safety Standards and Work Procedures<br>• Implements property emergency plan.<br>• Provides a safe working environment in compliance with Occupational Safety and Health Administration/MSDS.<br>• Implements and sustains property accident prevention programs.<br>• Follows property-specific recovery plans.<br>Additional Responsibilities&nbsp;<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Demonstrates self confidence, energy and enthusiasm.<br>• Manages group or interpersonal conflict.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Manages time and possesses organizational skills.<br>• Presents ideas, expectations and information in a concise, organized manner.<br>• Uses problem solving methodology for decision making and follow up.<br>• Makes calls if necessary.<br>Leadership Development<br>• Interpreting financial statements, managing people, and the essentials of hospitality marketing and planning.<br>• Includes a combination of specialized industry knowledge and leadership skills. It will allow you to learn from the best experts in the School of Hotel Administration. This certificate program consists of a mix of core courses and selective courses.<br>Education for Employment (EFE)<br>• The EFE component uses a blend of locally and internationally developed Hospitality courses that have been especially created to prepare Local nationals for careers in the hospitality industry.<br>• This six-weeks part of Tahseen includes approximately 260hrs of hospitality training, with many components specific to workplace readiness and better understanding of the work environment and the nature of the jobs.<br>General Training<br>• Occurs in the first six months of the program. Each participant will rotate through the six key disciplines on property, spending between 2 – 3 weeks in each discipline. The six disciplines are:<br>• Rooms Operations<br>• Food &amp; Beverage<br>• Sales &amp; Marketing (BMSC)<br>• Human Resources<br>• Safety &amp; Security (Loss Prevention)<br>• Finance<br>The Specialization Course&nbsp;<br>• Occurs in the last six months of the program and will focus on one discipline of the participant’s choice and leadership feedback. You will complete additional required training in this discipline and begin to gain deeper knowledge and develop skills necessary to become an effective leader in this discipline.<br>• The customized program includes local culture training, business English and is translated locally in Arabic so you are empowered to achieve success.<br>• Through Tahseen, you will gain fundamental knowledge and exposure to a wide array of hospitality disciplines. You will train with, and lean from, best-in-class hospitality leaders from around the globe – developing vital skill and be part of shaping your country’s economic future.<br>• Upon completing the Tahseen Program, you will be an expert in a discipline you are passionate about and have pride and confidence in the accelerated career path you have chosen.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We’re looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<p><h4>About Al-Futtaim Group</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>Overview of the role</h4> <p>The commis is responsible for assisting cooks in daily food production, ensuring food safety regulations are followed. They play a critical role in enhancing guest experience and contribute to making the IKEA store successful and high performing. The role requires coordinating food safety in the store, participating in training sessions, and working with the chef. Operational tasks include implementing IKEA documentation, maintaining cleanliness, and adhering to recipes and portioning standards.</p> <h4>What you will do</h4> <p><strong>Customers</strong><br> Ensure our guests are always in focus and strive to make them smile.<br> Meet and serve guests with empathy and care, listening and supporting with IKEA values.<br> Lead by example and act as a good ambassador for IKEA in all guest interactions.<br> Engage in daily dialogue with guests for feedback to improve their experience.<br> Ensure a great shopping experience for guests throughout the day.</p> <p><strong>Commercial</strong><br> Coordinate food safety area responsibilities in the store.<br> Implement and follow IKEA Food Safety programs.<br> Stay updated on national legislation regarding food safety.<br> Ensure familiarity with CASY (incident reporting) among IKEA Food co-workers.<br> Guide the IKEA Food team in emergency management for incidents.<br> Initiate and follow up on investigations related to food incidents.</p> <p><strong>People</strong><br> Work actively with the chef to enhance production knowledge and expertise.<br> Ensure correct equipment usage and report any breakdowns to the chef.<br> Participate in training sessions as required.<br> Perform other related functions as assigned.</p> <p><strong>Steering the business</strong><br> Contribute to making the IKEA store successful and high performing.<br> Attract visitors, achieve sales growth and reasonable profitability.<br> Ensure excellent operational performance according to KPIs.<br> Implement and follow-up SOP rules and guidelines.</p> <p><strong>Operations</strong><br> Implement IKEA Concept Documentation in restaurant, Swedish food market, bistro and co-worker restaurant.<br> Ensure quality of ingredients and timely production of food.<br> Adhere strictly to portioning and recipe systems.<br> Follow food safety rules for safe production and storage.<br> Maintain cleanliness of work station as per cleaning schedules.<br> Prepare and present culinary dishes, enforcing health and hygiene standards.<br> Troubleshoot any problems arising in assigned section.<br> Ensure equipment maintenance and preventive measures are performed regularly.<br> Utilize IKEA Concept, tools, manuals, guidelines and best practices.</p> <h4>Required skills to be successful</h4> <ul> <li>Excellent communication and interpersonal skills.</li> <li>Proven leadership abilities, with example-setting qualities.</li> <li>Ability to create environments fostering IKEA values among diverse co-workers and visitors.</li> <li>Multitasking capabilities in high-volume, changing environments.</li> </ul> <h4>What qualifies you for the role</h4> <ul> <li>Minimum of 2 years in a service environment, ideally within sales or hospitality.</li> <li>Secondary degree required.</li> <li>Strong customer focus and interest or knowledge of culinary or food service industry.</li> <li>Ability to work effectively in high-volume, fast-paced retail environments.</li> <li>Must be computer literate.</li> </ul> <h4>About Al-Futtaim Group Real Estate</h4> <p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p> <p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p> <p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p> <h4>About Al-Futtaim Malls</h4> <p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p> <p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.</p> <p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p> <h4>About Al-Futtaim Engineering & Technologies</h4> <p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p> <p>The engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure and digital transformation.</p> <p>The technologies division provides complete business solutions to large, medium and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.</p> <p>These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</p></p><p></p>

<p><h4>About Al-Futtaim Group</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>Overview of the role</h4> <p>The commis role involves assisting cooks in daily food production, ensuring adherence to food safety regulations to safely prepare meals. As part of the IKEA Food & Beverages division, the role is crucial in providing guests with an excellent dining experience, coordinating food safety, and supporting operational success through proper standard practice implementation.</p> <h4>What you will do</h4> <strong>Customers</strong><br> <li>Ensure guests are always the focus and strive to make them smile.</li> <li>Serve guests with empathy and care, listening supportively and embodying IKEA values.</li> <li>Act as a good ambassador for the IKEA store in all guest interactions.</li> <li>Maintain a daily dialogue with guests to gather feedback and learn their needs.</li> <li>Ensure guests have a great shopping experience throughout the day.</li> <strong>Commercial</strong><br> <li>Coordinate the area of food safety in the store.</li> <li>Implement and follow IKEA Food Safety programs.</li> <li>Stay updated on national food safety legislation.</li> <li>Ensure all IKEA Food co-workers are familiar with CASY incident reporting.</li> <li>Guide the IKEA Food Team on incident procedures via the Emergency Management Team.</li> <li>Investigate incidents concerning national and international ranges.</li> <strong>People</strong><br> <li>Work with the chef to increase knowledge and expertise in production.</li> <li>Ensure correct equipment use, reporting breakdowns or failures to the chef.</li> <li>Participate in training sessions as required.</li> <li>Perform other related functions assigned occasionally.</li> <strong>Steering the business</strong><br> <li>Work actively to make the IKEA store successful with high performance.</li> <li>Contribute to attracting visitors and achieving sales growth and profitability.</li> <li>Ensure satisfaction of guests and co-workers and excellent operational performance.</li> <li>Implement and follow up on SOP rules and guidelines.</li> <strong>Operations</strong><br> <li>Implement IKEA Concept Documentation methods in the restaurant, bistro, etc.</li> <li>Ensure ingredient availability and quality for timely food production.</li> <li>Produce high-quality food following standard recipes.</li> <li>Follow food safety rules for safe production and storage.</li> <li>Keep work stations clean as per schedules.</li> <li>Cook/prepare parts of the food production schedule as allocated by the chef.</li> <li>Ensure correct portioning and recipe adherence.</li> <li>Direct preparation, cooking, and presentation enforce health and hygiene standards.</li> <li>Secure preventive maintenance is frequently done for machinery.</li> <li>Use IKEA Concept resources effectively.</li> <h4>Required skills to be successful</h4> <li>Strong customer focus.</li> <li>Excellent communication and interpersonal skills.</li> <li>Proven leadership abilities and capability to motivate and develop co-workers.</li> <li>Fluency in English.</li> <h4>What qualifies you for the role</h4> <li>Minimum 2 years of experience in a service environment, ideally in sales or hospitality.</li> <li>Secondary education degree.</li> <li>Interest and knowledge in culinary or food service industry.</li> <li>Ability to work in a high-volume, fast-paced retail environment.</li> <li>Multitasking capabilities.</li> <li>Computer literacy.</li> <h4>About Al-Futtaim Group Real Estate</h4> <p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p> <p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p> <p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p> <h4>About Al-Futtaim Malls</h4> <p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p> <p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.</p> <p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p> <h4>About Al-Futtaim Engineering & Technologies</h4> <p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p> <p>The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure and digital transformation.</p> <p>The Technologies division provides complete business solutions to large, medium and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.</p> <p>These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</p></p><p></p>

<p><h4>Job summary</h4> <p>Tahseen, an interdisciplinary hospitality leadership development program, aims at successfully driving increased levels of engagement and interest of local nationals into this ever-growing professional sector. Tahseen is a 12–18 month program in cooperation with Cornell University.</p> <h4>Candidate profile</h4> <p><strong>Education and experience</strong></p> <ul> <li>High school diploma or GED; 4 years’ experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</li> <li>OR</li> <li>2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 2 years’ experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</li> </ul> <h4>Core work activities</h4> <p><strong>Managing discipline work, projects, and policies</strong></p> <ul> <li>Coordinates and implements accounting work and projects as assigned.</li> <li>Coordinates, implements, and follows up on audits for all areas of property operations.</li> <li>Complies with federal and state laws applying to operations procedures.</li> <li>Generates and provides accurate and timely results in the form of reports, presentations, etc.</li> <li>Analyzes information and evaluates results to choose the best solution and solve problems.</li> <li>Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data.</li> <li>Balances ledgers.</li> </ul> <p><strong>Supporting property operations</strong></p> <ul> <li>Works with operations teams to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution.</li> <li>Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.</li> <li>Evaluates if discipline teams are meeting service needs and provides feedback to teams.</li> <li>Participates in walk-throughs on property to ensure that all areas are well maintained and preventative maintenance processes are in place.</li> <li>Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities.</li> <li>Reviews findings from comment cards and guest satisfaction results with leadership team and ensures appropriate corrective action is taken.</li> <li>Works with team to put sustainable work processes and systems in place that support the execution of the strategy.</li> <li>Reviews reports and financial statements to determine operations performance against budget.</li> <li>Communicates a clear and consistent message regarding departmental goals to produce desired results.</li> </ul> <p><strong>Managing and monitoring activities that affect the customer and guest experience</strong></p> <ul> <li>Provides excellent customer service by being readily available and approachable for all customers and guests.</li> <li>Takes proactive approaches when dealing with customers and guest concerns.</li> <li>Extends professionalism and courtesy to customers and guests at all times.</li> <li>Responds timely to customer service department requests.</li> <li>Ensures all team members meet or exceed all hospitality requirements.</li> </ul> <p><strong>Supporting profitability</strong></p> <ul> <li>Supports annual quality audits.</li> <li>Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.</li> </ul> <p><strong>Supporting safety standards and work procedures</strong></p> <ul> <li>Implements property emergency plan.</li> <li>Provides a safe working environment in compliance with Occupational Safety and Health Administration and MSDS.</li> <li>Implements and sustains property accident prevention programs.</li> <li>Follows property-specific recovery plans.</li> </ul> <p><strong>Additional responsibilities</strong></p> <ul> <li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, or in person.</li> <li>Demonstrates self-confidence, energy, and enthusiasm.</li> <li>Manages group or interpersonal conflict.</li> <li>Informs and updates the executives, peers, and subordinates on relevant information in a timely manner.</li> <li>Manages time and possesses organizational skills.</li> <li>Presents ideas, expectations, and information in a concise, organized manner.</li> <li>Uses problem-solving methodology for decision making and follow up.</li> <li>Makes calls if necessary.</li> </ul> <h4>Leadership development</h4> <ul> <li>Interpreting financial statements, managing people, and the essentials of hospitality marketing and planning.</li> <li>Includes a combination of specialized industry knowledge and leadership skills. It will allow you to learn from the best experts in the School of Hotel Administration. This certificate program consists of a mix of core courses and selective courses.</li> </ul> <h4>Education for employment (EFE)</h4> <ul> <li>The EFE component uses a blend of locally and internationally developed hospitality courses that have been especially created to prepare local nationals for careers in the hospitality industry.</li> <li>This six-week part of Tahseen includes approximately 260 hours of hospitality training, with many components specific to workplace readiness and better understanding of the work environment and the nature of the jobs.</li> </ul> <h4>General training</h4> <p>Occurs in the first six months of the program. Each participant will rotate through the six key disciplines on property, spending between 2–3 weeks in each discipline. The six disciplines are:</p> <ul> <li>Rooms operations</li> <li>Food & beverage</li> <li>Sales & marketing (BMSC)</li> <li>Human resources</li> <li>Safety & security (loss prevention)</li> <li>Finance</li> </ul> <h4>The specialization course</h4> <ul> <li>Occurs in the last six months of the program and will focus on one discipline of the participant’s choice and leadership feedback. You will complete additional required training in this discipline and begin to gain deeper knowledge and develop skills necessary to become an effective leader in this discipline.</li> <li>The customized program includes local culture training, business English and is translated locally in Arabic so you are empowered to achieve success.</li> <li>Through Tahseen, you will gain fundamental knowledge and exposure to a wide array of hospitality disciplines. You will train with and learn from best-in-class hospitality leaders from around the globe – developing vital skills and be part of shaping your country’s economic future.</li> <li>Upon completing the Tahseen program, you will be an expert in a discipline you are passionate about and have pride and confidence in the accelerated career path you have chosen.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place.’ In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><u><b>About AkzoNobel</b></u></p><br> <p>Since 1792, we’ve been supplying the innovative paints and coatings that help to color people’s lives and protect what matters most. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We’re active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life. Because we believe every surface is an opportunity. It’s what you’d expect from a pioneering and long-established paints company that’s dedicated to providing sustainable solutions and preserving the best of what we have today – while creating an even better tomorrow. Let’s paint the future together.</p><br> <p>For more information please visit www.akzonobel.com&nbsp;</p><br> <p>© 2024 Akzo Nobel N.V. All rights reserved.</p><br> Job Purpose <br> <ul> <li>Provides order-to-cash service support to the organization by verifying the accuracy of order information and processing orders in a timely manner to ensure products reach customers on time and in full.</li> <li>Has an interactive&nbsp;discussion with customers to understand their requirements and fulfilling their needs.</li> <li>Executes any process changes&nbsp;and/or corrective action identified by key stakeholders to ensure an excellent standard of service and a high level of&nbsp;customer satisfaction are maintained.</li> <li>Records customer complaints and responds in accordance with guidelines from&nbsp;supervisor</li> </ul><br><br>Key Accountabilities <br> <p>1. Customer Order Service Administration:</p><br> <ul> <li>Receive process and follow up orders. Confirm orders in writing.</li> <li>Review Outstanding Order Report for pending orders and ensure OTIF is met for all orders.</li> <li>Agree on delivery dates, documentation, transport and packaging matters with customers.</li> <li>Send product information to customers (product data, material safety data).</li> <li>Work with the organization’s other regional offices to resolve problems, facilitate solutions and enhance&nbsp;customer service experience.</li> <li>Ensure timely invoicing to customers. Invoices should be sent to customers as soon as proof of delivery has been established or as per agreed incoterms.</li> <li>Extremely close communication with other regional customer service teams to ensure orders are fulfilled as per agreed timelines</li> <li>Prepare the lab requests to R&amp;D for sample request from clients. Follow-up on their processing.</li> <li>Divert customer complaints to Technical Support and arranges products returns from customers</li> <li>Administrate and file customer complaints.</li> <li>Archiving of all COS related documentation in a proper and timely manner.</li> <li>Ensures customer orders comply with any defined local authority matrices.</li> <li>Ensure correct order maintenance for OTIF reporting.</li> <li>Ensure all customers &amp; orders documentation is properly filed and desks are clear of any unnecessary&nbsp;paperwork.</li> </ul> <p>2. Connect with warehouse &amp; logistics team:</p><br> <ul> <li>Extremely close communication with regional as well as local production as well as planning teams to&nbsp;ensure strict timelines are met.</li> <li>Serve as communication link between external customers and internal local and regional stakeholders.</li> <li>Prepare picking lists for dispatches and liaise with warehouse staff.</li> <li>Prepare daily dispatch requests for the warehouse / logistics team.</li> <li>Ensure that delivery dates, transport and packaging matters are agreed with customers</li> </ul> <p>3. Invoicing &amp; OWC management:</p><br> <ul> <li>Create and verify invoices, debit/credit notes, and rebate agreements (where relevant).</li> <li>Improve OWC in cooperation with Sales Manager, Credit Control and customers.</li> <li>Ensure correct date maintenance for orders to improve OWC. Special emphasis on bulk orders.</li> <li>Ensure minimum numbers of orders are processed which require manual input of prices into system..</li> <li>Ensure timely invoicing in system basis to ensure no pending invoices</li> </ul> <p>4. Customer Communication &amp; Sales related activities:</p><br> <ul> <li>Answers customer inquiries/communications as required.</li> <li>Ensure that all orders are processed on time with order acknowledgements sent to customers</li> <li>Serve as communication link between external customers and internal stakeholders</li> <li>Write internal and external correspondence according to instructions of the COS Manager and Sales Manager</li> <li>Contribute as a checker function to ensure quotations and customers contracts comply with any locally&nbsp;defined authority matrices</li> </ul><br><br>Key Accountabilities (Continued) <br> <p>5. Maintenance of Process Flowcharts &amp; SOP’s:</p><br> <ul> <li>Contributes to the development and maintenance of standards, policies and procedures regarding&nbsp;customer service.</li> <li>Regularly provides feedback on the soundness and effectiveness of the customer service department’s&nbsp;policies and procedures.</li> <li>Based on feedback gathered from ERP users, proposes and implements approved improvements in the&nbsp;service &amp; distribution process flow.</li> </ul> <p>6. Reporting:</p><br> <ul> <li>OTIF Reason Code maintenance and OTIF Reporting.</li> <li>Outstanding Order Report.</li> <li>Standard reporting on a daily/weekly/monthly basis on COS activities in line with defined KPIs.</li> </ul> <p>7. Compliance:</p><br> <ul> <li>Adheres to all corporate policies, guidelines and statutory requirements and recommends to (senior)&nbsp;management adoption and/or changes to policies and guidelines to reflect circumstances within the&nbsp;customer service area</li> <li>Is familiar with the applicable corporate &amp; site policies/procedures with regard to personal conduct and&nbsp;HSE standards and acting in compliance with all applicable regulations</li> </ul> <p>8. Cover for colleagues:</p><br> <ul> <li>Provide vacation cover for other COS colleagues in other businesses</li> </ul><br><br>Experience <br> <ul> <li>At least<strong>&nbsp;2-3 years progressive customer service experience</strong>&nbsp;required, with strong ERP experience&nbsp;(preferably SAP)</li> <li>Bachelor degree in relevant discipline.</li> <li>This role requires an individual who is&nbsp;fluent in written and spoken English&nbsp;who is&nbsp;numerate, able to manage&nbsp;complex data, operationally and service focused, has good&nbsp;<strong>ERP&nbsp;</strong>experience&nbsp;(preferably SAP), and is a good&nbsp;<strong>communicator</strong>.</li> <li>Must be able to work well under pressure and adhere to strict deadlines, be able to multitask, and have good&nbsp;interpersonal and communication skills. Must be able to work well in a team environment.</li> <li>Good MS Office (Excel / Word / PowerPoint).</li> <li>Good customer service and negotiation skills.&nbsp;</li> <li>Able to manage time and prioritize activities effectively. Must be able to execute tasks quickly and efficiently.</li> <li>Knowledge of ERP systems and Order to cash processes in a business to business environment.</li> <li>Sound understanding of other functional areas: sales, supply chain, marketing and logistics.</li> </ul><br><br><br><p><span>At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.</span></p><br> <p><span>Requisition ID:&nbsp;<span>55216</span>&nbsp;</span></p><br> </div>

<p><h4>Job summary</h4> <p>Tahseen, an interdisciplinary hospitality leadership development program, aims at successfully driving increased levels of engagement and interest of local nationals into this ever-growing professional sector. Tahseen is a 12–18 month program in cooperation with Cornell University.</p> <h4>Candidate profile</h4> <h4>Education and experience</h4> <ul> <li>High school diploma or GED; 4 years’ experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</li> <li>OR</li> <li>2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 2 years’ experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</li> </ul> <h4>Core work activities</h4> <h4>Managing discipline work, projects, and policies</h4> <ul> <li>Coordinates and implements accounting work and projects as assigned.</li> <li>Coordinates, implements, and follows up on audits for all areas of property operations.</li> <li>Complies with federal and state laws applying to operations procedures.</li> <li>Generates and provides accurate and timely results in the form of reports, presentations, etc.</li> <li>Analyzes information and evaluates results to choose the best solution and solve problems.</li> <li>Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data.</li> <li>Balances ledgers.</li> </ul> <h4>Supporting property operations</h4> <ul> <li>Works with operations teams to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution.</li> <li>Reviews comment cards, guest satisfaction results, and other data to identify areas of improvement.</li> <li>Evaluates if discipline teams are meeting service needs and provides feedback to teams.</li> <li>Participates in walk-throughs on property to ensure that all areas are well maintained and preventative maintenance processes are in place.</li> <li>Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities.</li> <li>Reviews findings from comment cards and guest satisfaction results with leadership team and ensures appropriate corrective action is taken.</li> <li>Works with team to put sustainable work processes and systems in place that support the execution of the strategy.</li> <li>Reviews reports and financial statements to determine operations performance against budget.</li> <li>Communicates a clear and consistent message regarding departmental goals to produce desired results.</li> </ul> <h4>Managing and monitoring activities that affect the customer and guest experience</h4> <ul> <li>Provides excellent customer service by being readily available and approachable for all customers and guests.</li> <li>Takes proactive approaches when dealing with customers and guest concerns.</li> <li>Extends professionalism and courtesy to customers and guests at all times.</li> <li>Responds timely to customer service department requests.</li> <li>Ensures all team members meet or exceed all hospitality requirements.</li> </ul> <h4>Supporting profitability</h4> <ul> <li>Supports annual quality audits.</li> <li>Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.</li> </ul> <h4>Supporting safety standards and work procedures</h4> <ul> <li>Implements property emergency plan.</li> <li>Provides a safe working environment in compliance with Occupational Safety and Health Administration and MSDS.</li> <li>Implements and sustains property accident prevention programs.</li> <li>Follows property-specific recovery plans.</li> </ul> <h4>Additional responsibilities</h4> <ul> <li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, or in person.</li> <li>Demonstrates self-confidence, energy, and enthusiasm.</li> <li>Manages group or interpersonal conflict.</li> <li>Informs and updates the executives, peers, and subordinates on relevant information in a timely manner.</li> <li>Manages time and possesses organizational skills.</li> <li>Presents ideas, expectations, and information in a concise, organized manner.</li> <li>Uses problem-solving methodology for decision making and follow up.</li> <li>Makes calls if necessary.</li> </ul> <h4>Leadership development</h4> <ul> <li>Interpreting financial statements, managing people, and the essentials of hospitality marketing and planning.</li> <li>Includes a combination of specialized industry knowledge and leadership skills. It will allow you to learn from the best experts in the School of Hotel Administration. This certificate program consists of a mix of core courses and selective courses.</li> </ul> <h4>Education for Employment (EFE)</h4> <ul> <li>The EFE component uses a blend of locally and internationally developed hospitality courses that have been especially created to prepare local nationals for careers in the hospitality industry.</li> <li>This six-week part of Tahseen includes approximately 260 hours of hospitality training, with many components specific to workplace readiness and better understanding of the work environment and the nature of the jobs.</li> </ul> <h4>General training</h4> <p>Occurs in the first six months of the program. Each participant will rotate through the six key disciplines on property, spending between 2–3 weeks in each discipline. The six disciplines are:</p> <ul> <li>Rooms operations</li> <li>Food & beverage</li> <li>Sales & marketing (BMSC)</li> <li>Human resources</li> <li>Safety & security (loss prevention)</li> <li>Finance</li> </ul> <h4>The specialization course</h4> <ul> <li>Occurs in the last six months of the program and will focus on one discipline of the participant’s choice and leadership feedback. You will complete additional required training in this discipline and begin to gain deeper knowledge and develop skills necessary to become an effective leader in this discipline.</li> <li>The customized program includes local culture training, business English, and is translated locally in Arabic so you are empowered to achieve success.</li> <li>Through Tahseen, you will gain fundamental knowledge and exposure to a wide array of hospitality disciplines. You will train with, and learn from, best-in-class hospitality leaders from around the globe – developing vital skills and be part of shaping your country’s economic future.</li> <li>Upon completing the Tahseen program, you will be an expert in a discipline you are passionate about and have pride and confidence in the accelerated career path you have chosen.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<p><h4>Job description</h4> <p>You are about to apply for a job at a certified Top Employer in 2025!</p> <p>Ready to be part of one of the market leaders in Egypt? Apply now!</p> <p>Raya Trade; one of Raya’s subsidiaries is hiring an account manager (corporate sales).</p> <h4>What will you do?</h4> <ul> <li>Developing and managing a portfolio of large enterprise accounts.</li> <li>Identifying and understanding the specific needs and challenges of each client.</li> <li>Tailoring solutions that meet and exceed client expectations.</li> <li>Negotiating and closing deals.</li> <li>Providing ongoing support and ensuring client satisfaction.</li> <li>Achieving ambitious sales targets.</li> </ul> <h4>Skills description</h4> <h4>What will you need?</h4> <ul> <li>Strong communication skills</li> <li>Customer-oriented</li> <li>Time management</li> <li>Flexibility</li> <li>Reliability (patient and motivated)</li> <li>Trustworthiness</li> <li>Negotiation skills</li> <li>Ability to learn</li> <li>Adaptability</li> <li>Minimum 5 years of experience in account management in the IT industry or the enterprise market</li> <li>A proven track record of success in B2B sales, preferably within the IT or electronics industry.</li> <li>Strong understanding of enterprise sales processes and methodologies</li> <li>The ability to build and maintain strong relationships with clients at all levels.</li> <li>A data-driven approach and a knack for problem-solving.</li> <li>A deep understanding of the IT and electronics landscape</li> </ul> <ul> <li>Are you an eager learner? Raya believes in its employees, so we aim to continuously provide learning and development plans for all of our employees to ensure their personal and career development.</li> <li>Are you looking for career progression? Raya is an entity where you can grow whether horizontally or vertically as we offer internal transfer opportunities.</li> <li>Are you looking for a rewarding environment? Raya's top achievers are awarded annually with an international five-day trip.</li> <li>Are you looking for an opportunity to give back to the community? Raya encourages their employees to give back to the community through different ongoing CSR programs and initiatives.</li> <li>Are you a foodie? Exclusive discounts for Raya employees at Raya’s restaurants.</li> </ul></p><p></p>