Swift Jobs in Egypt

Generic Responsibilities Ensure dissemination of Swift Management policy & procedures and efficient & effective performance of responsibilities. Assist the Head in the management of activities and operations. Participate with the Head in the identification of annual KPIs and work time plan (annual & quarterly) & monitoring fulfillment ensuring continuous assessment & improvement of the efficiency and effectiveness of the function work flow to ensure efficient resource utilization. Lead team members to fulfil identified KPIs ensuring that the responsibilities of each member is well defined and that timely, specific and providing productive feedback to team members about performance thus increasing team competence & motivation. Evaluate the work performance of staff in function and determine method of work assignment; provide advice to staff on issues in the most difficult or complex cases. Ensure knowledge transfer between team members through the implementation of the on-the-job training. Assess and improve the efficiency and effectiveness of the function work flow to ensure smooth operations. Inforce professional development of the team by recommending training programs and professional development programs for employees to raise the level of efficiency & professionalism. Maintain sound networking; effective cooperation and coordination with the different Bank functions in order to improve the level of service and ensure that that all activities demonstrate and support excellent interactive teamwork as well as corporate governance. Assist Head of……. in ensuring prompt & well-structured communication to Top Management, Control Functions, involved stakeholders & regulatory bodies as appropriate & in accordance with requirements. Prepare RSCA quarter sample and ensure that proper incident reporting is prepared in order to ensure RCSA compliance. Provide periodical analytical reports according to identified time frame.<br>Business Acumen Key Responsibilities Manage the overall movement of the incoming and outgoing Swift messages (Branches/ Bank functions, Correspondent Banks, Financial Institutions…etc) and make the necessary decisions with the competent units for execution. Manage the operations security by managing all the Swift users in the Bank. Manage the overall messages traffic to ensure that all the messages are routed properly and suspense queues are always clear. Monitor rejected messages and routed to the concerned unit. Manage all the messages for the purpose of preventing any delay, deletion or connectivity issues. Manage SWIFT issues on SWIFT Case Manager & maintenance of swift keys. Manage the reconciliation of all the incoming and outgoing messages. Manage the implementation of new methods, recommendations and procedures as well as any upgrade in the Swift message standard in order to make the daily operations more efficient and update unit policy. Follow up syndication loan messages with coordination with the related functions with no downtime. Manage SWIFT issues on SWIFT Case Manager & maintenance of swift keys. Oversee the related UAT testing and review the results to ensure correct implementation. Supervise & ensure proper handling & resolving complaints in cooperation with Consumer Rights Protection – Compliance & Governance – in accordance with the policies and procedures and identified SLA.

Senior Mobile App Developer (i OS & Android – React Native / Swift / Kotlin) Overview We are building a next-generation rideshare platform from the ground up and are currently assembling our early engineering team. We are looking for a Senior Mobile App Developer to help lead the development of our i OS and Android applications. This is a hands-on role where you will work closely with leadership, backend engineers, and designers to build scalable, production-ready mobile applications from day one. We are looking for someone who can take ownership, move quickly, solve problems independently, and build high-quality mobile experiences in a startup environment. Responsibilities Build and maintain i OS and Android mobile applications Develop scalable, responsive, and high-performance mobile UI/UXIntegrate backend APIs and third-party services Implement real-time functionality such as ride updates and location tracking Optimize application performance, reliability, and stability Collaborate with backend engineers and UI/UX designers Debug, test, maintain, and improve mobile applications Assist with App Store and Google Play deployment processes Contribute to mobile architecture and technical decisions Requirements5+ years of mobile application development experience Strong experience with React Native and/or Swift/Kotlin Experience building and deploying production mobile applications Strong understanding of mobile application architecture and state management Experience integrating REST APIs and backend services Familiarity with real-time systems such as Firebase, Web Sockets, or Socket. IOExperience with app deployment and store submission processes Strong problem-solving and debugging skills Ability to work independently and take ownership of projects Strong communication skills in English Nice to Have Experience with rideshare, logistics, or marketplace applications Experience with maps, GPS, and geolocation features Startup experience Experience optimizing mobile app performance at scale Arabic language skills Additional Information Remote position Open to candidates across the Middle East and Africa English required Arabic preferred Startup mindset is important (ownership, speed, adaptability) Compensation Full-time Salary: $1,000–$1,500 USD/month Long-term growth opportunity as the company scales

Job Title: Shift In‑Charge (2 HC)???? Location: Egypt ???? Employment Type: Full‑time, Onsite???? Role Overview We are looking for motivated Shift In‑Charge Supervisors to oversee production operations during assigned shifts. The ideal candidates will bring 1–3 years of experience in production, maintenance, or manufacturing environments, with strong team coordination skills and a solid understanding of machinery and operational processes.???? Key Responsibilities Supervise and coordinate shift activities to ensure smooth production flow. Monitor operations, troubleshoot issues, and minimize downtime. Ensure adherence to safety standards, quality requirements, and operational KPIs. Support preventive maintenance and basic equipment care. Collaborate with production and maintenance teams to achieve shift targets. Drive continuous improvement initiatives for efficiency and reliability.✅ Candidate Profile Experience: 1–3 years in production, maintenance, or manufacturing operations. Preferred: Prior experience in shift supervision or team coordination. Knowledge: Production processes, machinery basics, and maintenance fundamentals. Skills: Problem‑solving, communication, leadership, and teamwork. Education: Diploma/Degree in Mechanical/Electrical/Production Engineering preferred.

UG Shift Supervisor<br> <br>Sukari is located approximately 750km from Cairo and 25km from Marsa Alam on the Red Sea. First gold was poured in June 2009 and commercial production began in April 2010, making Sukari the first modern gold mine in Egypt, a country which in ancient times was a prolific producer of the precious metal. Sukari conducts both open-pit and underground mining operations, each employing specialized mining methods tailored to the orebody characteristics and operational requirements.<br> <br> <br>The Role<br> <br>The UG Shift Supervisor leads underground shift execution to deliver safe, compliant and productive production and development in line with the 24-hour plan, mine design and budget physicals. The role coordinates people, equipment and contractors, controls drill-and-blast and load-and-haul activities, and maintains accurate shift records to support planning, reporting and operational decision-making. It enforces critical controls and SOPs, conducts inspections and task observations, and supports incident investigation and corrective action closure to sustain Zero Harm performance.<br> <br>Location: On-site in Marsa Alam<br>Contract Type: Permanent, full-time<br>Schedule: 6weeks/3weeks working roster<br>Compensation: Competitive salary and comprehensive benefits package<br> <br>The Key Responsibilities<br> <br>Shift execution and coordination: Conduct pre-shift meetings, review the 24-hour plan and face readiness, and align execution with planning, geology, survey and geotechnical inputs. Drill-and-blast control: Verify drilling locations and patterns against design, ensure sign-off before charging, apply clearance and re-entry controls, and maintain drill-and-blast records. Load and haul supervision: Allocate LHD and haulage resources, monitor ore/waste segregation and dilution, and coordinate tipping, stockpiling and re-handling to avoid congestion. Ground control and services: Inspect headings, ground support and barricading to standards; coordinate ventilation, water, electrical reticulation and backfill; escalate constraints promptly. HSE and critical controls: Conduct workplace inspections and task observations, enforce permits, isolations, barricading and exclusion zones, and stop work where critical controls are not met. Incident response and learning: Respond to incidents and emergencies, support investigations and root-cause analysis, and drive timely corrective action closure and communication of learnings. Shift reporting and performance: Maintain accurate production, development, equipment and survey data; complete reports on time; highlight variances and contribute to short-term recovery actions. <br>The Requirements<br> <br>Shift boss ticket is mandatory from a reputable institute. Minimum 8–10 years’ underground mining experience across production and development with proven crew supervision. Demonstrated coordination of drill-and-blast, load-and-haul and underground services. Competence in risk assessment, critical control verification, workplace inspections and task observations. Strong knowledge of mine design, ground control, ventilation, backfill and UG mobile equipment interaction rules. Proficiency in shift reporting and Microsoft Office; familiarity with site digital reporting tools. Valid driving licence; medical fitness for underground work; ability to work rotating shift rosters and extended hours as required.

We are Hiring: Shift Manager / Community Pharmacist | EL-HOSSARY PHARMACY ????We are looking for passionate, driven, and highly professional Shift Managers & Community Pharmacists to join our team at our Faisal - Al Remayah branch. If you are a dedicated pharmacist looking for a supportive environment with an unmatched financial package, we want you!???? Quick Job Details:???? Location: Faisal (Next to Al Remayah Station) – On-site???? Employment Type: Full-time (Flexible shifts: Morning / Afternoon / Night)???? Experience: 2+ Years preferred for Shift Managers (Highly motivated Interns/Fresh Graduates are also welcome to apply for pharmacist roles).???? Job Purpose As a Shift Manager, you will be the backbone of our daily operations. You will ensure the highest standard of patient care, optimize sales performance, and lead your shift smoothly to maintain EL-HOSSARY PHARMACY’s reputation as a trusted community healthcare provider.???? Key Responsibilities Operational Leadership: Manage the entire pharmacy workflow during the shift, ensuring compliance with healthcare regulations. Patient Care & Counseling: Provide expert pharmaceutical care, accurate prescription dispensing, and professional OTC counseling. Sales & Inventory Management: Drive sales growth, monitor stock levels, and manage expiration dates. Customer Experience: Deliver outstanding customer service and handle patient inquiries professionally. Team Collaboration: Coordinate effectively with other shifts to ensure a seamless workflow.????️ Requirements & Skills Education: Bachelor’s degree in Pharmacy (Open to Interns/امتياز). Experience: Minimum 2 years in community pharmacy is highly preferred for the managerial role. Soft Skills: Excellent communication, strong problem-solving abilities, high reliability, and attention to detail.???? Benefits, Perks & Incentives (Top Market Package!) Competitive Hourly Rate: EGP 1,300 to EGP 1,600 (Based on experience). Monthly Sales Target Bonus: EGP 1,500 to EGP 3,000 upon achievement. Monthly Push-List Commissions: EGP 500 to EGP 1,500 on average. Customer Acquisition Incentives: EGP 500 upon achieving customer data logging/coding targets. Additional Incentives: Extra financial rewards and bonuses based on performance. Work Environment: Supportive, professional, and excellent workplace culture with high schedule flexibility.???? How to Apply"Ready to accelerate your career? You can send your updated CV directly via Whats App at +20 1013436362 or apply directly through this Linked In job post, making sure to clearly clarify your preferred shift time (Morning, Afternoon, or Night) within your message or application."

UG Shift Supervisor<br> <br>Sukari is located approximately 750km from Cairo and 25km from Marsa Alam on the Red Sea. First gold was poured in June 2009 and commercial production began in April 2010, making Sukari the first modern gold mine in Egypt, a country which in ancient times was a prolific producer of the precious metal. Sukari conducts both open-pit and underground mining operations, each employing specialized mining methods tailored to the orebody characteristics and operational requirements.<br> <br> <br>The Role<br> <br>The UG Shift Supervisor leads underground shift execution to deliver safe, compliant and productive production and development in line with the 24-hour plan, mine design and budget physicals. The role coordinates people, equipment and contractors, controls drill-and-blast and load-and-haul activities, and maintains accurate shift records to support planning, reporting and operational decision-making. It enforces critical controls and SOPs, conducts inspections and task observations, and supports incident investigation and corrective action closure to sustain Zero Harm performance.<br> <br>Location: On-site in Marsa Alam<br>Contract Type: Permanent, full-time<br>Schedule: 6weeks/3weeks working roster<br>Compensation: Competitive salary and comprehensive benefits package<br> <br>The Key Responsibilities<br> <br>Shift execution and coordination: Conduct pre-shift meetings, review the 24-hour plan and face readiness, and align execution with planning, geology, survey and geotechnical inputs. Drill-and-blast control: Verify drilling locations and patterns against design, ensure sign-off before charging, apply clearance and re-entry controls, and maintain drill-and-blast records. Load and haul supervision: Allocate LHD and haulage resources, monitor ore/waste segregation and dilution, and coordinate tipping, stockpiling and re-handling to avoid congestion. Ground control and services: Inspect headings, ground support and barricading to standards; coordinate ventilation, water, electrical reticulation and backfill; escalate constraints promptly. HSE and critical controls: Conduct workplace inspections and task observations, enforce permits, isolations, barricading and exclusion zones, and stop work where critical controls are not met. Incident response and learning: Respond to incidents and emergencies, support investigations and root-cause analysis, and drive timely corrective action closure and communication of learnings. Shift reporting and performance: Maintain accurate production, development, equipment and survey data; complete reports on time; highlight variances and contribute to short-term recovery actions. <br>The Requirements<br> <br>Mine Supervisor Certificate of Competence (or equivalent statutory appointment). Minimum 8–10 years’ underground mining experience across production and development with proven crew supervision. Demonstrated coordination of drill-and-blast, load-and-haul and underground services. Competence in risk assessment, critical control verification, workplace inspections and task observations. Strong knowledge of mine design, ground control, ventilation, backfill and UG mobile equipment interaction rules. Proficiency in shift reporting and Microsoft Office; familiarity with site digital reporting tools. Valid driving licence; medical fitness for underground work; ability to work rotating shift rosters and extended hours as required.

We’re Hiring – Chemical Production Shift Leader (Night Shift) Latex Med for Plastic and Rubber Products, one of El-Aggar Group Companies, is seeking a qualified Chemical Production Shift Leader to join our dynamic team.<br>Location:Near the Lion Village, KM 57 Alexandria–Cairo Desert Rd, El-Shemoua St, Abu Al Matamir, El Beheira Governorate. Working Hours: Night Shift (12:00 AM – 8:00 AM)<br>Responsibilities:Supervise chemical production processes and ensure quality, safety, and efficiency across operations. Monitor production parameters and ensure compliance with standard operating procedures (SOPs). Coordinate with engineers and quality teams to improve production performance and reduce waste. Identify and resolve production issues promptly, providing training and guidance to operators. Ensure all safety, health, and environmental regulations are strictly followed. Document daily production reports and communicate updates to management. Participate in continuous improvement initiatives to enhance productivity and product quality. Conduct regular safety and performance meetings with team members.<br>Qualifications:Bachelor’s degree in Chemistry, Chemical Engineering, or a related field.2–3 years of experience in chemical or industrial production. Strong understanding of production processes, safety standards, and quality control. Excellent problem-solving and leadership skills. Good communication and reporting abilities.

Job Opportunity: Pharmacy Shift Manager – Zahraa El Maadi & Mokattam Location: Zahraa El Maadi & Mokattam – Cairo Employment Type: Full-time Start Date: Immediate Hamza Pharmacies is growing and we’re looking for a motivated pharmacist / Shift Manager to join our team in Zahraa El Maadi and Mokattam. If you’re passionate about patient care and ready to make a real impact, this opportunity is for you. Key Responsibilities:Dispense medications accurately and provide appropriate patient counseling. Ensure prescriptions are reviewed and handled according to medical guidelines. Monitor and manage inventory and stock levels. Create a welcoming, professional experience for all customers. Stay up to date with developments in pharmaceutical care and products. Requirements:Bachelor’s degree in Pharmacy. Fresh graduates and experienced pharmacists are welcome. Strong communication and interpersonal skills. Ability to work as part of a team and under pressure. What We Offer:A supportive and well-structured work environment Opportunities for professional development Competitive salary and performance incentives A meaningful role within a trusted healthcare brand Social and medical insurance How to Apply:Applications will be accepted exclusively through Linked In. Other methods of contact will not be considered.

Company Description Ghazal Health Center is a locally owned Egyptian brand specializing in beauty and therapy services, with two locations in New Cairo and Zayed City. With over seven years of experience and more than 130 team members, Ghazal offers personalized healthy treatments and holistic programs in a serene, luxurious setting. The company emphasizes equal recognition of all team members and invests in ongoing education to help staff become top-rated professionals in the beauty industry. Ghazal uses high-performing, environmentally conscious products that support the well-being of guests, employees, and the wider community. Its mission is to promote mindfulness and well-being while maintaining world-class service standards and a welcoming, growth-oriented work environment. Role Description The Shift Manager is a full-time, on-site role based in Cairo, Egypt, responsible for overseeing daily operations during assigned shifts at Ghazal Health Center. This role includes managing staff schedules, supervising team performance, and ensuring that service standards and guest experience meet Ghazal’s quality and luxury expectations. The Shift Manager monitors workflow on the floor, addresses guest inquiries or concerns, and coordinates with reception, therapists, and beauty professionals to maintain smooth service delivery. They are also responsible for implementing health, safety, and cleanliness protocols, supporting training and onboarding of team members, and reporting operational issues or improvements to senior management. The role requires active presence during shifts, hands-on leadership, and consistent communication to foster a positive, efficient, and mindful work environment. Qualifications Experience in supervising or managing shifts in hospitality, wellness, spa, or beauty service environments, with strong team leadership and people management skills. Ability to coordinate daily operations, including scheduling, task delegation, and workflow monitoring, while maintaining a high level of guest satisfaction. Strong communication and interpersonal skills to interact effectively with guests, team members, and management in a professional and respectful manner. Knowledge of basic administrative practices such as reporting, record-keeping, and incident documentation, along with solid problem-solving and decision-making abilities. Commitment to high standards of hygiene, health, and safety, with an eye for detail and quality in service delivery and workplace ambiance. Ability to work full-time on-site in Cairo, Egypt, with flexibility for evening, weekend, and holiday shifts as needed. Previous experience in beauty, wellness, healthcare, or hospitality sectors is preferred; familiarity with environmentally conscious and holistic service concepts is an advantage. Relevant educational background in hospitality management, business, or a related field is beneficial, though equivalent practical experience will be considered.

This is a full-time role for Shift Engineers (experienced in PET Preform injection process) at Medco Plast company located in 6th of October city, Giza, the role involves the following:<br>Planning and improving the daily production process Ensuring production deliveries are on time. Making sure that daily production is meeting the needed quality specifications Ensuring that daily machine operation is following all safety and quality requirements. Providing leadership and motivation to department staff Deliver needed operations reports Doing any needed maintenance tasks when needed <br>Qualifications:Previous experience in similar industry is a must. Minimum experience of 1 years. Good communication and leadership skills Good analytical and technical skills.

Junior Shift Engineers – Ready-Mix Concrete Plants<br>We are looking for motivated Junior Shift Engineers to join our Ready-Mix Concrete Operations team. This is an excellent opportunity for fresh graduates and early-career engineers to gain hands-on experience in plant operations, production planning, quality control, and equipment coordination within a dynamic industrial environment.<br>What You'll DoAssist in monitoring daily production activities and plant operations. Follow up on production schedules to ensure customer orders are completed on time. Coordinate with plant operators, technicians, drivers, and supervisors during assigned shifts. Monitor raw material availability and report shortages when needed. Support quality control activities and ensure compliance with approved concrete mix designs. Track equipment availability and coordinate with maintenance teams regarding operational issues. Prepare daily operational and production reports. Ensure compliance with safety regulations, company procedures, and workplace standards. Assist in resolving operational challenges and supporting continuous improvement initiatives. Coordinate with customers and site teams to ensure smooth delivery and pouring operations.<br>Qualifications Bachelor's Degree in Civil, Mechatronics, or Electrical Engineering. Fresh graduates are encouraged to apply. Up to 1 years of experience in manufacturing, construction materials, ready-mix concrete, or industrial operations is a plus. Strong interest in production, operations, and plant management.<br>Skills & Competencies Strong analytical and problem-solving skills. Good communication and teamwork abilities. Ability to work in a fast-paced operational environment. Good organizational and coordination skills. Proficiency in Microsoft Office applications. Attention to detail and willingness to learn. Good command of English.<br>What We Offer Structured training and development opportunities. Hands-on experience in Ready-Mix Concrete Operations. Career growth opportunities within a leading industrial organization. Supportive and collaborative work environment.<br>???? If you are an ambitious engineering graduate looking to build a career in operations and plant management, we'd love to hear from you by sending your CVs to ramez.mourad@bettermix.net

Company Description<br>Scrutiny Auditing Solutions specializes in tailored management services that allow clients to focus on their core expertise. We are committed to delivering efficient and precise solutions to support business operations. Our goal is to provide seamless management and auditing services that empower our clients to achieve excellence with ease. At Scrutiny Auditing Solutions, we continuously strive to exceed expectations through our dedication to quality and reliability.<br>Role Description We are seeking a dedicated and experienced CCTV Shift Leader - to oversee the efficient operation of camera surviellance operations. In this role, you will be responsible for managing a team of CCTV operators, ensuring that all surveillance activities are conducted in accordance with company policies and industry standards. You will monitor live feeds, assess potential security threats, and coordinate emergency responses as needed. Additionally, you will be tasked with developing and implementing operational procedures, providing training to new staff, and conducting regular performance evaluations to maintain high levels of service and security.<br>The ideal candidate will have a strong background in security management, preferably with experience in a control room environment. Excellent leadership skills are essential, as you will be required to motivate your team and ensure effective communication during high-pressure situations. Proficiency in using CCTV technology and other security systems is crucial, along with a keen eye for detail and the ability to analyze footage for evidence. Strong decision-making skills and the capacity to remain calm under pressure are vital for this role. A relevant degree or certification in security management is highly desirable.<br>Core Responsibilities Team Leadership: Supervise and support CCTV operators, coordinate shift handovers, manage breaks, and foster a positive, focused team environment. Active Monitoring & Surveillance: Oversee the proactive monitoring of multiple CCTV screens, utilizing PTZ (pan-tilt-zoom) cameras to track suspicious activity or security breaches. Incident Response: Coordinate emergency responses, including liaising with on-site teams, during incidents. Documentation & Reporting: Prepare detailed incident reports, daily shift logs, and evidence logs for management or legal proceedings. Equipment Maintenance: Perform, or delegate, regular checks of surveillance systems, cameras, and recording equipment to ensure 100% operational readiness, reporting faults immediately. Training & Compliance: Train new staff on surveillance protocols, software, and company policies, ensuring compliance with data protection laws.<br>Key Requirements Experience: Previous experience as a CCTV operator or surveillance specialist, ideally 5+ years in a high-pressure, 24/7 control room environment. Technical Skills: Proficiency in CCTV VMS (Video Management Systems), camera switching software, and computer applications (e.g., Microsoft Office). Leadership Skills: Ability to train, motivate, and direct staff, especially during critical incidents. Attention to Detail: Exceptional observation skills to identify suspicious behavior or potential security risks. Communication: Strong oral and written communication skills for reporting and coordinating with cliets. Required Proficiency in English High-Level Verbal Communication: Ability to communicate clearly with police, emergency services, and staff over radio or telephone during emergency, high-stress situations. Accurate Written Documentation: Proficient writing skills to create precise, detailed, and legally sound incident reports. Technical Literacy: Ability to understand and interpret technical manuals, procedures, and data logs.<br>Work Schedule8.5 hrs/day · 6 days/week<br>Compensation Salary based on qualifications and experience<br>To apply send your email to shoman@aucegypt.edu

To be responsible for the management of Health, Safety and Environment:a. Permit to workb. Safe systems of work (KPS / SMAT)c. Risk assessments before start of job in coordination with Area Managerd. Investigation and reporting of incidents and accidents (TF4 / TF5 & EVE4 / EVE5)e. Environmental compliance To effectively lead and manage the team Ensure Discipline and address Grievance that arise in the Team Performance management Effective communications and team-meetings Team attendance follow up To train and develop the team effectively to meet business commitments and requirements:a. Tracking of Skill level of Team & develop Training Plan to acquire new skill.b. Allocation & follow up of MKT2 Training to all Team membersc. Coaching and mentoring To be responsible for the technical performance of the Transformation Lines:a. Plan Actualizationb. Achievement of Target / Budget yield & Loss control to reach WCM Targetsc. Management of changesd. Follow up of Equipment functioning with support of Shift Maintenance Teame. Emergency Managementf. Follow up of Key Parameters Target given by Area Managers To ensure the quality of the product:a. Quality Non Conformance Controlb. Quality Lab Test Plan actualizationc. Meeting customer requirements To manage costs effectively:a. Outsourced Manpower Control as per Planb. Consumables To provide support and resource for local WCM activities whilst implementing global projects, local projects, Act as project/pillar sponsor, leader, member. Compliance to statutory/legal Occupational Health, Environment & Safety company policies and procedures. Compliance with the company QMS, Quality Control, Product compliance of Saint-Gobain<br>Required Quailifications:<br>Educated to degree level in Mechatronics, process engineering, mechanical or electrical or similar1-3 years of experience of managing a team in a manufacturing environment (including all aspects of people management) Experience of working in a manufacturing environment. Understanding of health and safety legislation so that it can be applied in the workplace Basic understanding of employment law so that all team members are treated fairly and respectfully within the law Understanding of the company permit to work system and it’s application and importance Understanding of key people policies eg discipline and grievance, absence management, skills development Environmental legislation awareness

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft. Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Education: High school diploma or G.E.D. equivalent.</li><li>Related Work Experience: At least 1 year of related work experience.</li><li>Supervisory Experience: At least 1 year of supervisory experience.</li><li>License or Certification: None</li></ul><p></p></section>

<p><h4>Position summary</h4> <p>Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.</p> <p>Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets.</p> <p>Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by supervisors.</p> <h4>Preferred qualifications</h4> <ul> <li>Education: High school diploma or G.E.D. equivalent.</li> <li>Related work experience: At least 1 year of related work experience.</li> <li>Supervisory experience: At least 1 year of supervisory experience.</li> <li>License or certification: None.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br><br> </div>

Company Description ETISAL International Group is a leading Business Process Outsourcing (BPO) company serving clients across the Middle and Far East. The company focuses on delivering high value, customized, and innovative outsourcing solutions that address each client’s specific business needs. With strong global coverage and deep appreciation of different cultures, ETISAL International tailors services to enhance customer engagement and operational efficiency. The organization is committed to transparency, flexibility, integrity, and exceeding client expectations. ETISAL International also places strong emphasis on valuing human capital and applying industry best practices and advanced technologies. Role Description This is a full-time English Customer Service Agent role based in Cairo, Egypt, with a hybrid work arrangement that allows some work from home. The role involves handling inbound and outbound customer interactions in English via phone, email, and chat, providing clear and professional support. Daily tasks include answering inquiries, resolving issues, documenting interactions, and following up to ensure customer satisfaction. The agent will adhere to quality and performance standards, use company systems to log and track cases, and escalate complex issues when needed. Morning shifts are required, and the role involves collaborating with team leaders and colleagues to improve processes and customer experience. Qualifications Strong customer-focused skills, including Customer Service and Customer Support, with the ability to handle inquiries and issues professionally. Experience or aptitude in enhancing Customer Experience and Customer Satisfaction through clear communication and problem-solving. Ability to work effectively as part of a team of Customer Service Representatives in a fast-paced contact center environment. Excellent spoken and written English communication skills, with active listening and empathy. Comfort using CRM or contact center systems, and basic proficiency in common office software. Willingness to work morning shifts on a full-time basis in a hybrid setup in Cairo, Egypt. Strong organizational skills, reliability, and the ability to handle multiple tasks while maintaining accuracy. Previous experience in customer service, BPO, or call center roles is preferred but not mandatory; relevant training or education is a plus.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Manage comprehensive and effective quality systems and tests for all shifts. Participate in the planning of all the lab tests. Participate in the study and development of efficient tests. Ensure the product's quality and the extent of its conformity to the ISO 9001 Quality standards. Follow-up cases of non-conformity and classification of the non-conformity materials. Carry out Sampling of finished products to confirm the results of the lab tests. Assist in developing quality division and share any suggestions in this area. Carry out any examination required on the final product to ensure its conformity with the specifications required by the client in the production request. Make tests on the raw materials when received from the suppliers.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>The Responsibilities of QC are according to RACI matrix that currently adopted in FINE Egypt.</p><p></p></section>

<p><h4>Position summary</h4> <p>Respond and attend to guest repair requests. Communicate with guests and customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards.</p> <p>Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic and electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area.</p> <p>Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TVs and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Display basic computer skills including inputting air handler schedules and making temperature changes.</p> <p>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</p> <p>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs,</p><p></p>

<p><h4>Position summary</h4> <p>Respond and attend to guest repair requests. Communicate with guests and customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards.</p> <p>Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic and electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement, and the complete and thorough cleanup of the painting or repair area.</p> <p>Test, troubleshoot, and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TVs and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Display basic computer skills including inputting air handler schedules and making temperature changes.</p> <p>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</p> <p>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist</p><p></p>