Swift Jobs in Egypt
3171 Jobs Found
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>To guard our guests life against drowning in pool or beach Contentious monitoring for hotel pool and beach and make all hotel signs in his area updated Have agovernmental certificate in life guard updated and renew it Informing his management to prepare reports for any hazerd situations during his shift To be aware and have enough knowledge about first aids and how dealing with drawning cases. To be flexible in assisting around different areas of the Club and to perform any other tasks assigned by your Management. Operates a quality professional fitness program carrying out fitness testing, evaluations, and program design and fitness instruction. To aware with Hotel s health, safety and hygiene policies.. Ensure all safety and cleaning standards are maintained throughout the club</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>At least a vocational college diploma.</li><li>At least 2 years of related work experience</li><li>Sufficient level of English and Arabic to communicate effectively with guests and employees.</li><li>Professional trainings and seminars and professional certification.</li><li>Not Required</li><li>Expected to use basic tools and equipment related to the job.</li><li>Expected to perform simple, specific and standard tasks that are generally repetitive.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Manage and lead Store Supervisors across multiple retail partners to ensure smooth daily operations and consistent execution of picking activities. Monitor operational KPIs including productivity, preparation time, order accuracy, cancellation rate, substitutions, quality, and SLA compliance, while implementing action plans to improve performance. Plan and optimize manpower allocation, shift schedules, attendance, and workforce utilization to ensure adequate staffing based on business demand. Collaborate closely with Customer Service, Live Operations, Fleet, HR, and Retail Partners to resolve operational issues, improve customer experience, and maintain service excellence. Conduct regular performance reviews, coaching sessions, and operational audits for Supervisors to ensure compliance with company standards, policies, and operational procedures. Analyze operational reports and performance trends, identify root causes of performance gaps, and implement continuous improvement initiatives to enhance efficiency and customer satisfaction.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications Bachelor s degree in business administration, Logistics, Supply Chain, or a related field. 3 5 years of experience in Operations, Retail, E-commerce, Grocery, Strong analytical and problem-solving skills. Excellent communication and stakeholder management skills. Advanced proficiency in Microsoft Excel Bility to work in a fast-paced environment and manage multiple priorities.</p><p></p></section>
Company Description ETISAL International Group is a leading Business Process Outsourcing (BPO) company serving clients across the Middle and Far East. The organization focuses on delivering high-value, customized outsourcing solutions that address each client’s unique business needs and help them concentrate on their core operations. ETISAL International combines global coverage, cultural awareness, and industry best practices to provide consultative, innovative services. The company is committed to transparency, flexibility, integrity, and a strong appreciation of human capital. Its teams work continuously to exceed client expectations through first-class quality and the use of advanced technologies. Role Description The Customer Service Agent / Dubai Freezone Account role is a full-time, on-site position based in Cairo, Egypt. The role involves handling inbound and outbound customer interactions related to Dubai Freezone services, including responding to inquiries, providing accurate information, and resolving issues promptly and professionally. The Customer Service Agent will guide customers through procedures, clarify requirements, update account information, and document all interactions in the designated systems. The role also includes coordinating with internal teams to follow up on pending requests, escalating complex cases when necessary, and ensuring that service levels and quality standards are consistently met. The successful candidate will represent ETISAL International’s values, maintain a customer-centric approach, and contribute to continuous improvement in processes and customer experience. Qualifications Strong customer service and communication skills, including active listening, clear verbal and written communication, and a professional, empathetic approach. Proficiency in call handling and contact center operations, including managing inquiries, documenting interactions, and following established workflows and service level requirements. Ability to quickly learn and apply Dubai Freezone policies, procedures, and service offerings, with solid attention to detail and accuracy in information provided. Good problem-solving and conflict-resolution abilities, with the capacity to handle objections, resolve complaints, and escalate complex issues appropriately. Comfort with using computer systems and CRM or contact center software, along with basic data entry and reporting skills. Capability to work on-site in Cairo, Egypt, in a fast-paced, shift-based environment, while maintaining reliability, punctuality, and teamwork. Fluency in English and Arabic is preferred; additional languages are an advantage for serving diverse customer groups. Previous experience in customer service, call centers, or BPO environments is beneficial; knowledge of Freezone or business setup services is a plus. Minimum high school diploma; a college degree or relevant vocational training in business, communications, or a related field is an advantage
At Air Products, we reimagine what’s possible. By tapping into the motivation of our people and our collective experience, we create the ideas and innovations that drive us forward. When we come together – where every voice is heard and everyone knows they belong and matter – we create solutions that launch people into space, support lifesaving care in hospitals, and enable the construction of groundbreaking, world scale production facilities.<br><br>Reimagine What’s Possible <br><br>Job Description Summary:<br><br>Reporting to the Plant Head (Facility Manager or his delegate), The Plant Operation and Maintenance Technician (N2H2) is responsible for the day-to-day operation of the Nitrogen and SMRs units based on the Air Products Sadat Plant. Working alongside the AP personnels at site to ensure smooth and reliable operation and maintenance of all aspects of the Air Products Sadat facility.<br><br>Principal Accountabilities<br><br>Understand all relevant EH&S regulations applicable to the facility and develop plans on how they will be implemented at the facility to ensure compliance. Understand and implement Air Products EH&S work processes including emergency preparedness and incident management. Report, and where possible, eliminate all potential hazards by using the Air Products Basic Safety Practice (BSP) system. Regularly participate in site and operations safety meetings to ensure all safety related issues are identified, discussed, understood and then successfully resolved. As part of the on-call team, responsible for the security and safety of site, liaise with the customer as appropriate. Maintain company rules for discipline, punctuality, absenteeism, etc.,Maintain good housekeeping and tidiness in the facility. At all times wear appropriate Personal Protective Equipment (PPE). Support of all aspects of the day-to-day operation of the N2H2 plant, including troubleshooting plant process problems, carrying out the daily plant activities and participating in the plant projects. Ensure that customer requirements are met at all times, by direct liaison and administration of the site quality procedures. Working with AP personals at site and support resources to achieve productivity targets.have expert knowledge of and to operate and maintain all systems, identified under job dimensions’ section so that the optimum performance and reliability is achieved at all times. Make entries into plant logbook to include all operating data, messages, unusual events, work done & spares used. Liaise with personnel oncoming to site to communicate plant conditions, work instruction; existing work permits in force etc. Collect production data, check for errors or signs of plant problems. Be able to resolve discrepancies prior bringing to the attention of Facility Manager. Carry out routine and specific work tasks as directed by Facility Manager or his delegate and to be able to identify work required. Start, stop and isolate equipment and unit processes as required. To be fully conversant with all modifications carried out on site as the plant/customer requirements dictate. As and when possible, learn to operate any other plants in the facility to allow more flexibility in working arrangements. During plant shutdowns maintain overall control of safety and operation on the plant. Provide assistance and support to the team performing the maintenance. Provide technical, operational and trouble-shooting assistance at the facility as and when required. Ensure that routine maintenance as designated by the SAP PM system and non-routine maintenance as and when required, is diligently performed to the necessary standards, utilizing the resources within the plant and outside resources where required (contract labor / outside technicians). Work with minimal supervision on the Air Products, site - designated continuous shift or “On – Call” system. This requires working and managing all job activities, for periods of time up to and beyond a full shift period, when circumstances make this necessary. Respond to critical alarm dial outs from the Plant (or by other contact from customer etc.) by remote connection to site to ensure product supplies remain on line to customer as required. Carry out remote start-up of Plant/equipment as and when required during period On Call. Provide cover as required and when available and where available.<br><br>Skills<br><br>Minimum 5 years’ experience in gas, petrochemical, or related industries. Experience in operations, maintenance, or monitoring of industrial process plants. Good interpersonal and communication skills. A dedicated and driven approach & be committed to getting it right with a never-ending desire to learn, improve & contribute. Ability to work as part of a small team. Demonstrated commitment to safety.<br><br>Minimum Requirements And Qualifications<br><br>High school diploma or equivalency. Demonstrated commitment to safety Acceptable English oral and written Skills.<br><br>Founded in 1940, Air Products is a world-leading industrial gases company and has a proud history of innovation, operational excellence, with an unwavering commitment to safety and environmental stewardship. Working together, we are taking our passion and diverse backgrounds forward to reimagine what’s possible and generate a cleaner future for our customers, our communities, and the world.
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<p>+ **Manager, Partnership Management (** **Publisher Partnerships & Licensing)** + **Sales Director, Publisher Partnerships & Licensing** + **Location:** **UK/** EMEA/Egypt Flexible **The Opportunity** Pearson is seeking a high-impact **Manager, Partnership Management (Publisher Partnerships & Licensing)** to lead and transform a core global business into a **scalable partnerships and platform growth engine** . This role aligns to industry titles such as **Sales Director, Publisher Partnerships & Licensing.** This role owns and grows an established **~£8.8m global revenue base** , while unlocking new revenue streams across **strategic publisher partnerships, multi-publisher content aggregation, and SaaS/platform opportunities** . You will operate at the intersection of **sales, partnerships, and digital innovation** , building a global ecosystem of publisher partners and positioning Pearson as a **platform partner of choice** in the evolving learning landscape. **What You’ll Do** **Drive Revenue & Growth** + Own and grow **~£8.8m global licensing and partnership revenue** + Build and deliver a **strong commercial pipeline** , driving new business and expansion + Develop new revenue streams across: + Licensing + Content aggregation + SaaS and platform partnerships **Build Strategic Publisher Partnerships** + Create and scale a **global network of publisher partners** , including local-language and regional providers + Shift from transactional licensing to **long-term, value-based partnerships** + Expand third-party content into Pearson’s platforms to strengthen the overall portfolio **Lead Platform & SaaS Partnership Development** + Identify and develop **platform-led and SaaS opportunities** with global publishers + Position Pearson platforms as **solutions for partner growth** , not just content distribution channels + Work closely with Product and Sales to bring **new partnership models to market** **Lead Complex Negotiations** + Own and lead **high-value global negotiations** with publishers and strategic partners + Evolve and standardize contract frameworks to support scalability and growth + Optimize commercial outcomes across new deals, renewals, and partnerships **Deliver Through a Global Team** + Lead and develop a **globally distributed team of partnership and licensing specialists** + Build capabilities in: + Strategic partnerships + SaaS / platform selling + Data-led decision making + Drive a mindset shift from **transactional to growth-oriented partnerships** **Influence Across the Business** + Act as a key leader across **Sales, Product, Finance, Legal, and regional teams** + Align stakeholders around partnership strategy and growth priorities + Provide insights and strategic direction to support portfolio expansion and innovation **What We’re Looking For** We’re looking for a **commercially driven leader with a strong partnership mindset and digital fluency** : + Proven experience owning and growing **multi-million revenue targets** + Strong track record in **complex deal-making and negotiations** + Experience building and scaling **strategic partnerships or ecosystems** + Exposure to **digital, SaaS, platform, or marketplace business models** + Ability to lead **global, cross-functional teams** in a matrixed environment + Strategic thinker with </p></div>
Job Title: QC Executive Reports To: QHSE Associate Manager Business Unit: ACCBC Manufacturing Function: Supply Chain / QHSEGrade: TBCLocation: Egypt<br>Job Purpose The Quality Executive is responsible for executing plant-level quality assurance and control activities, ensuring compliance with internal quality standards, food safety systems, and applicable regulatory requirements. The role operates under the supervision of the QA Supervisor and serves as a hands-on quality practitioner — implementing quality systems, supporting audit readiness, monitoring process adherence, and coordinating with Production, Maintenance, and Logistics teams to maintain product quality and food safety integrity across all plant operations.<br>Operating Context Plant-level quality execution role with direct shop-floor interface across production lines Reports to QA Supervisor; interfaces with Production, Maintenance, Logistics, and Corporate Quality Accountable for quality system execution, audit readiness, and day-to-day compliance monitoring Operates within defined food safety standards (GMP, HACCP, FSSC 22000, ISO) and regulatory frameworks Focus on operational execution and system compliance, not corporate policy setting<br>Key Roles and Responsibilities A. Quality System Implementation & Control Implement and maintain plant quality systems in line with ACCBC company standards and relevant food safety frameworks. Ensure day-to-day compliance with GMP, HACCP, FSSC 22000, ISO standards, and applicable regulatory requirements. Monitor adherence to SOPs and quality procedures across production, packaging, and laboratory operations. Raise and manage non-conformance reports (NCRs) for quality deviations identified during production or inspection activities. Support product release decisions in coordination with the QA Supervisor and laboratory team. B. Audit Readiness & Compliance Prepare plant quality documentation and records to ensure continuous audit readiness for internal, customer, and regulatory audits. Actively participate in audit activities including GAO, FSSC 22000, ISO, and customer quality audits. Coordinate timely identification and closure of audit findings under the direction of the QA Supervisor. Maintain complete and accurate audit documentation, compliance evidence, and traceability records. Conduct internal quality checks and self-assessments to proactively identify compliance gaps. C. Quality Performance Monitoring & Improvement Monitor quality KPIs, deviation trends, and recurring quality issues across production lines and shift operations. Conduct root cause analysis for quality deviations and non-conformances using structured problem-solving tools (5-Why, Fishbone). Develop and follow up on corrective and preventive action (CAPA) plans in coordination with Production and Maintenance teams. Prepare quality performance summaries and trend reports for review by the QA Supervisor. Identify opportunities for quality improvement and escalate systemic issues through the appropriate reporting channel. D. Supplier & Material Quality Support Support the quality inspection and evaluation of incoming raw materials, packaging materials, and ingredients. Coordinate with Logistics and Procurement on quality holds, material releases, and supplier quality investigations. Ensure materials under hold are properly labelled, segregated, and documented in line with quality procedures. Contribute to supplier evaluation activities and provide quality data to support purchasing decisions. E. Laboratory Support & Testing Coordination Support the microbiology laboratory team in coordinating routine and non-routine quality testing activities. Ensure quality test results are recorded, tracked, and communicated to relevant stakeholders in a timely manner. Follow up on out-of-specification (OOS) test results and initiate appropriate non-conformance actions. Maintain calibration records, equipment logs, and testing documentation in a complete and audit-ready manner. F. Team Support & Quality Culture Guide and support QA/QC Associates on quality execution, documentation standards, and food safety practices. Support quality awareness and food safety training programmes delivered across the plant. Act as a quality reference point for production team leaders and line operators during shift operations. Promote a culture of quality ownership and compliance across all plant functions.<br>Key Performance Indicators (KPIs) Audit scores and timely closure of audit findings Number and severity of quality deviations and non-conformances Customer complaint rate and repeat issue frequency CAPA closure rate and effectiveness within agreed timelines Compliance to GMP, HACCP, FSSC 22000, and ISO standards Accuracy and completeness of quality documentation and records Material hold and release turnaround time<br>Required Experience & Qualifications Minimum Experience Minimum 5–8 years of experience in quality assurance and quality control within FMCG or food manufacturing Hands-on experience in quality system implementation, audit participation, and CAPA management Practical exposure to food safety standards including HACCP, GMP, FSSC 22000, and ISO quality systems Minimum Qualifications Bachelor’s degree in Food Technology, Food Science, Chemistry, Microbiology, or a related field HACCP / GMP certification (preferred) ISO 9001 or FSSC 22000 Internal Auditor certification (preferred) Knowledge and Skills Strong working knowledge of GMP, HACCP, FSSC 22000, and ISO quality standards in a food manufacturing context Proficiency in non-conformance management, CAPA development, and root cause analysis techniques Experience in preparing and maintaining audit documentation, traceability records, and compliance evidence Familiarity with laboratory testing processes, equipment calibration, and quality inspection methodologies Ability to coordinate with cross-functional teams including Production, Maintenance, Logistics, and Procurement Good reporting and data analysis skills for quality KPI tracking and trend identification Attention to detail with strong documentation discipline and system compliance orientation
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>Job Description S</b>cope of Position: As our Revenue Manager, you will lead the development and execution of strategic revenue initiatives designed to maximize room revenue, total hotel profitability, and market share. You will leverage strong analytical expertise and commercial acumen to drive data-informed pricing, forecasting, and distribution decisions. Working in close collaboration with Sales, Marketing and Operations, you will ensure optimal commercial alignment, performance optimization, and sustainable revenue growth across all segments. Additionally, you will directly oversee the Reservations team via the Reservations Manager to ensure optimal booking conversion, quality control, and luxury service alignment with distribution strategies. Responsibilities: Revenue Strategy & Optimization</p><p>Develop and implement comprehensive revenue management strategies to maximize room revenue, total hotel profitability, and market share; Drive dynamic pricing strategies based on demand patterns, seasonality, booking pace, and market trends; Continuously evaluate performance and adjust tactical and strategic approaches to optimize results. Drive Total Revenue Management initiatives, collaborating with F&B, Spa, and Ancillary departments to optimize total revenue per available room (TrevPAR). Partner with the F&B Director and Culinary teams to implement structured restaurant revenue management strategies; analyse shift-by-shift demand, optimize table mix/seating configurations, and introduce dynamic pricing or menu engineering strategies during peak and off-peak periods to maximize RevPASH (Revenue per Available Seat Hour).</p><p>Forecasting & Budgeting</p><p>Prepare accurate daily, weekly, and monthly forecasts using historical data, market intelligence, and forward-looking demand indicators; Actively participate in the annual budgeting process, providing strategic insights and revenue projections; Conduct variance analysis and present actionable recommendations to senior management.</p><p>Reservations & Operational Oversight</p><p>Directly manage and mentor the Reservations Manager, ensuring the reservations department is aligned with daily yielding strategies, inventory controls, and overbooking policies. Monitor and optimize reservation voice-channel performance, including call conversion rates, mystery shopper scores, and luxury service standards. Ensure optimal management of group blocks, wholesale provisionals, and ALL VIP guest desk queues within the reservations team.</p><p>Distribution Channel Management</p><p>Oversee and optimize all distribution channels, including OTA, direct, GDS, corporate, HConnect, Tourplan, CGConnect and wholesale segments; Ensure a balanced and profitable channel mix, minimizing distribution costs while maximizing net revenue contribution; Maintain absolute integrity and compliance with Accor Rate Parity policies and brand distribution standards. Monitor channel performance and implement strategies to drive direct bookings and improve channel efficiency. Leverage ALL (Accor Live Limitless) loyalty data, promotions, and private rates to drive direct booking conversion and member acquisition.</p><p>Market Analysis & Competitive Benchmarking</p><p>Analyze market trends, competitor performance, and industry dynamics using tools such as STR reports and other market intelligence platforms; Identify revenue opportunities and proactively mitigate potential risks; Maintain a strong understanding of the competitive landscape to support strategic positioning.</p><p>Commercial Collaboration</p><p>Work closely with the Director of Revenue / Director of Sales & Marketing to align pricing strategies with promotional campaigns and sales initiatives; Provide revenue guidance and analytical support for corporate, group, and MICE contract negotiations to ensure profitability.</p><p>Systems & Data Management</p><p>Manage revenue management systems and ensure data accuracy and integrity across PMS, CRS, RMS, and distribution platforms; Leverage technology and automation tools to enhance forecasting precision and operational efficiency. Act as the property champion for Accor Revenue Management audits, ensuring all system configurations meet corporate benchmarks.</p><p>Reporting & Performance Monitoring</p><p>Deliver regular revenue performance reports to the General Manager, Director of Revenue and regional leadership; Monitor and analyze key KPIs including RevPAR, ADR, Occupancy, GOP; Translate data into strategic insights to drive informed decision-making.</p><p>Team Leadership & Development</p><p>Lead, mentor, and develop the revenue and reservations team to achieve high-performance standards; Foster a strong data-driven and analytical culture within the department, promoting continuous improvement and commercial excellence.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>Qualifications</b></p><p>Bachelor's degree in hospitality, Business, Finance, or related field (Master's preferred); Strong knowledge of luxury hospitality market dynamics (leisure, MICE, corporate, wholesale); Expertise in forecasting, pricing strategy, yield management, and distribution optimization; Deep working knowledge of Accor Distribution Systems (TARS, Opera PMS and Accor-approved RMS platforms like IDeaS); Analytical mindset with excellent attention to detail; Strong communication, presentation, and cross-department collaboration skills; Strategic thinker with hands-on execution capability; Fluency in English. Proven leadership experience in managing and developing high-performing teams, specifically spanning both Revenue and Reservations functions. Familiarity with Restaurant Revenue Management (RRM) principles, metrics (e.g., RevPASH, meal duration, seat occupancy optimization), and F&B reservation platforms (e.g., SevenRooms, OpenTable, Dineplan). Leadership experience in managing and developing high-performing teams. Proven track record and strong understanding of revenue management principles Confident and articulate communication, presenting data, negotiation and relationship building Proficient in establishing and nurturing effective working connections across all organisational levels Challenge and influence strategy and identify new opportunities Skilled in inspiring, educating, and instilling a revenue-focused ethos within the hotel.</p><p></p></section>
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<p><span><span>Key Result Areas - </span></span></p><br><ul><li><p><span>Provide advice and consultation to commercial customers related to Export Finance, Export Payments, Document Checking, Letter of Credit Advising/Confirmation/Transfer, Collections, Risk Participation.</span></p><br></li><li><p><span>Provide advice and consultation to Product Development Team with respect to Trade Finance activities in accordance with International Practices and ICC Publications/OPM/APPM/Local Rules and Regulations.</span></p><br></li><li><p><span>Ensure all procedures that are developed comply with Bank Policy and Guidelines.</span></p><br></li><li><p><span>Review customer complaints and take immediate action to satisfy them.</span></p><br></li><li><p><span>Ensure MBOs achieved on time.</span></p><br></li><li><p><span>Exercise due diligence in checking applications particularly for Priority Customers, High value transactions, request for Back to back Letters of Credit/ Red clause letter of credit.</span></p><br></li><li><p><span>Ensure SLA adherence. All processing should be as per SOP/OPM’s and UCP/ISBP as applicable and approved as Product Program. Charges recovery to be as per the extant guidelines.</span></p><br></li><li><p><span>Perform sanction checking of relevant parties in documents, checks related to TBML</span></p><br></li><li><p><span>Handle Commodity Trade Operations documents</span></p><br></li><li><p><span>Ensure no unattended reconciliation entries pending in Nostro or Internal accounts on daily basis.</span></p><br></li><li><p><span>Ensure cross skilling for entire team in at least 2 more products.</span></p><br></li></ul><p><span><span><strong>Operating Environment, Framework and Boundaries, Working Relationships - </strong></span></span></p><br><ul><li><p><span>Multi-discipline, multi-cultural work force involving financial and non-financial processes across UAE & IBG</span></p><br></li><li><p><span>Competitive environment, constant endeavor to maintain edge in the market, Quality of service is the key in this model, has to cater to different business segments(CIBG/RBG/IBG) as per distinguished needs. Understanding and accurate analysis/interpretation of ICC publication as well as remaining abreast to the global compliance scenarios, Trade Based Money Laundering as well as Geo political situations is considered being proactive.</span></p><br></li></ul><p><span><span><strong>Problem Solving</strong></span></span></p><br><ul><li><p><span>Managing customers’ expectations, Ideation and leading automation projects</span></p><br></li><li><p><span>Running daily Team Huddles and showing enough Teamwork to provide solutions to any issues</span></p><br></li><li><p><span>Ensure solutions are implemented on fast track basis and work closely with onshore unit to ensure seamless client delivery.</span></p><br></li><li><p><span>Audit observations if any, must be closed in an effective and timely manner.</span></p><br></li></ul><ul><li><p><span>Ensures efficient processing of transactions, adherence to service standard and quality services to both internal and external customers.</span></p><br></li><li><p><span>Recommends actions in relation to changes in law, Rules of International Chamber of Commerce, Government regulations and bank policies which will affect the import transactions.</span></p><br></li></ul><p><span><span><strong>Decision Making Authority & Responsibility</strong></span></span></p><br><ul><li><p><span>Taking corrective and preventive action based on Customer complaints, Ops error and quality/RCSA analysis.</span></p><br></li><li><p><span>Recommend changes in SOP, OPM & ADM with an aim to improve service levels without compromising on controls.</span></p><br></li><li><p><span>Recommend trainings and workshops to plug knowledge gap and embed ‘Ownership of resolution’ at grass-root level for effective results</span></p><br></li><li><p><span>Immediately escalates any error/customer complaints/service defect/issues raised by counter party and ensures recording in appropriate system.</span></p><br></li><li><p><span>Shares responsibility with his/her seniors.</span></p><br></li><li><p><span>Must be a Team player.</span></p><br></li></ul><p><span><span><strong>Knowledge, Skills and Experience</strong></span></span></p><br><ul><li><p><span>Graduate with thorough and in depth understanding of Trade Finance products and functions.</span></p><br></li><li><p><span>CDCS/CITF/CTFP certified</span></p><br></li><li><p><span>Thorough understanding of Swift, Trade Finance and Financial Operating Systems.</span></p><br></li><li><p><span>General Banking knowledge.</span></p><br></li><li><p><span>A Minimum of 9-12 years’ experience in Trade Finance.</span></p><br></li><li><p><span><span>Strong Communications and interpersonal skills.</span></span></p><br></li><li><p><span><span>Proficiency in MS Office (Word/Excel/PPT)</span></span></p><br></li><li><p><span><span>Attentive to details, strong analytical skills and interpersonal skills</span></span></p><br></li><li><p><span><span>Able to work under pressure, excellent organizational skills and good team player.</span></span></p><br></li></ul><br> </div>
<p>As an Application Security Engineer at Luciq, you will help shape and build our application security program alongside the wider team. This is a hands-on, high-ownership role where you will work closely with product and development teams across the full software development lifecycle reviewing designs before code is written, identifying risks as features take shape, and ensuring security is embedded into how we build and ship software, not bolted on after the fact. Our stack runs on Ruby on Rails, Go, and Python, deployed on AWS with Terraform managing infrastructure as code and Jenkins powering CI/CD. You will read and review code in these languages not just rely on scanner output and work with AWS security services (SecurityHub, Inspector, GuardDuty, CloudTrail, CloudFront) to provide visibility and protection across our infrastructure. The role spans web applications, APIs, our mobile SDK (iOS and Android), cloud, and CI/CD partnering with engineers, PMs, Platform, and the Security team to make the secure path the default path. This role can be filled at mid-level with a clear growth path to senior-level as you grow into shaping our application security program, or at senior-level if you're already operating at that scope. You will join a lean Security team, which entails stepping beyond core AppSec for incident triage, addressing customer security questionnaires, or supporting cross-functional cloud and compliance reviews. We value this variety as a core facet of the role; if you are seeking hyper-specialized work restricted strictly to application security, this may not be the right fit.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Must-Haves</strong></p><ul><li><strong>Experience:</strong> 3-6 years in application security, or security engineering</li><li><strong>Education:</strong> Bachelor's degree in Computer Science, Information Security, or equivalent practical experience</li><li>Secure code review in at least one of: Python, Ruby, Go can read code and reason about vulnerabilities, not rely on scanner output</li><li>OWASP Top 10 (Web and API) as root-cause patterns, not a memorized checklist including SSRF, insecure deserialization, injection classes, and access-control flaws</li><li>Threat modeling: practical experience with STRIDE and data flow diagrams; can lead a session with a product team and produce actionable output</li><li>Auth and identity: working depth in session management, RBAC/ABAC models</li><li>CI/CD security automation: hands-on experience integrating SAST, SCA, and secret scanning into pipelines and tuning for actionable signal</li><li>Proactive and ownership-driven does not wait to be told what to secure</li><li>Comfortable working cross-functionally with product engineers, platform engineers, and the wider team</li><li>Strong analytical and problem-solving abilities</li><li>Fluent in English, with strong written and verbal communication</li><li>Communication: clear written and verbal communication can explain a vulnerability to an engineer, a PM, or a VP</li></ul><p><strong>Strong Plus</strong></p><p>We expect strong candidates to have some of these not all. The more, the better.</p><ul><li>Mobile SDK security: OWASP Mobile Top 10 and MASVS/MASTG; Android (Kotlin) or iOS (Swift); experience with Frida, objection, or MobSF</li><li>AWS security service depth: SecurityHub, Inspector, GuardDuty, CloudTrail, CloudFront beyond IAM</li><li>Container and Kubernetes security fundamentals</li><li>Supply chain depth: SLSA framework, SBOM</li><li>AI/LLM security: prompt injection mitigations, OWASP LLM Top 10, securing agentic architectures and tool-use boundaries</li><li>Familiarity with ISO 27001 or SOC 2.</li></ul><p><strong>Nice to Have</strong></p><ul><li>Terraform and policy-as-code: tfsec, Checkov, OPA/Conftest</li><li>Experience building or bootstrapping a security program</li><li>Bug bounty participation, published CVEs, or documented security research</li><li>Hands-on certifications: OSCP, OSWE, eMAPT</li><li>Incident response experience triage, containment, root-cause analysis</li><li>Red teaming or purple teaming experience</li></ul>
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<p>Job Description:</p><br><p>UAT (User Acceptance Testing) Consultant<br>Location: Cairo, Egypt<br>Job Type: Full time<br>Working days & hours: Monday to Friday, 9:00 AM to 5:00 PM (UK time).</p><br><p>Purpose of the Role</p><br><p><br>The UAT Consultant is responsible for planning, executing, and evidencing User Acceptance Testing (UAT) activities to ensure that business requirements are fully met and solutions are ready for release.<br>This role provides hands on testing expertise, supports business testers, and ensures that all testing activities align with quality standards, regulatory requirements, and customer expectations.</p><br><p><br>What You’ll Do<br>• Plan and execute end to end UAT activities for change initiatives in line with agreed scope, timelines, and testing strategy.<br>• Design and maintain UAT artefacts including test scenarios, test cases, and execution evidence.<br>• Perform risk based and scenario based testing to validate business requirements and user journeys.<br>• Define and validate UAT entry and exit criteria, raising risks or issues where required.<br>• Log, track, and manage defects using tools such as Azure DevOps or similar platforms.<br>• Collaborate with business, delivery, and technology teams to ensure timely resolution of defects.<br>• Provide accurate updates on testing progress, risks, and defect status to the UAT Lead.<br>• Act as a key point of contact for business testers, offering guidance on test execution and best practices.<br>• Support business users to ensure consistent and high quality test execution.<br>• Ensure all UAT activities meet governance, audit, and compliance requirements.<br>• Contribute to post implementation reviews, reporting, and lessons learned.<br>• Identify opportunities to improve testing efficiency and quality, including the use of data led or AI enabled testing approaches.<br>• Ensure testing supports positive customer outcomes and fair treatment standards.</p><br><p><br>What You’ll Bring<br>• Experience in User Acceptance Testing (UAT) or Business Acceptance Testing within change or transformation environments.<br>• Proven ability to design and execute test scenarios, test cases, and defect tracking.<br>• Knowledge of risk based and scenario based testing methodologies.<br>• Experience using tools such as Azure DevOps, TFS, or similar for test and defect management.<br>• Strong attention to detail with a focus on quality, accuracy, and auditability.<br>• Ability to collaborate effectively with cross functional teams (business, product, and technology).<br>• Good understanding of regulated environments and the importance of compliance and governance.<br>• Strong stakeholder communication and influencing skills.<br>• Structured, organized, and able to manage multiple priorities effectively.<br>• Awareness of insurance or healthcare systems (e.g., CRM, Swift) is advantageous but not essential.</p><br><p>Why Bupa?<br>We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are driven by one purpose: helping people live longer, healthier, happier lives and making a better world.<br>We make health happen by being brave, caring, and responsible in everything we do.<br>At Bupa, we encourage you to “Be you at Bupa.” We champion diversity and believe our teams should reflect the communities and customers we serve. We strongly welcome applicants from a wide range of backgrounds and experiences.</p><br><p>Time Type:</p><br>Full time<p>Job Area:</p><br>IT<p>Locations:</p><br>Egypt - Cairo </div>
???? We’re Hiring: Experienced Telesales Agents – Real Estate<br><br>We’re looking for experienced Telesales professionals to join a leading Real Estate account.<br><br>If you have a proven background in telesales and you’re looking for a rewarding opportunity with a competitive salary, this role is for you.<br><br>What you’ll be doing:<br>• Handle inbound and outbound customer interactions<br>• Build strong customer relationships and deliver an exceptional experience<br>• Achieve individual performance and quality targets<br><br>What we’re looking for:<br>• Previous Telesales experience is a MUST<br>• B2 English proficiency<br>• Graduates & Dropped Out are welcome<br>• Excellent communication and persuasion skills<br>• Target-driven with a customer-first mindset<br><br>What you’ll get:<br>✅ 16k Net Salary<br>✅ Rotational Shift (9:00 AM – 10:00 PM)<br>✅ Stable work environment<br>✅ Career growth opportunities within the Real Estate industry<br><br>???? Ready for your next challenge?<br>Send your CV via Whats App to 01128409189 and mention “Real Estate.”<br><br>Know someone who’s a great fit? Feel free to share this opportunity!<br><br>#Hiring #Real Estate #Telesales #Sales Jobs #Customer Experience #BPO #Egypt #Hiring Now#Hiring
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<p>Amazon Leo is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Amazon Leo will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.<br>At Amazon Leo, our Technical Care Associates (TCA) deliver timely, accurate, and professional general and technical support to all Amazon Leo customers. The Amazon Leo Customer Support (CS) team is looking for driven individuals who are up to the challenge of solving customer issues while providing positive customer experience. TCA are technically savvy problem-solvers with a focus on customer account security. An ideal candidate would be an excellent listener, handle change easily, be a quick learner and critical thinker, and be able to handle ambiguity. The position requires the ability to communicate professionally, with maturity and self-confidence, in French and English.<br>Shifts are assigned on a rotational basis and may include early mornings, evenings, overnights, weekends and public holidays. You will be required to work all shift patterns.<br>This position may require access to export-controlled information (ECI) subject to EAR and ITAR. Final employment decision is contingent upon satisfactory completion of export control screenings and obtaining any necessary export licenses or approvals, based on nationality, citizenship, and other factors considered by applicable export control regulations<br>Key job responsibilities<br>• Receive and manage customer escalations from Tier 1 support, delivering timely and effective resolutions across phone, email, and chat channels.<br>• Offer detailed technical support with clear and professional communication<br>• Collaborate with other customer support teams to resolve complex issues<br>• Document steps and resolutions in a clear, easy-to-follow format<br>• Identify trends in customer issues and propose improvements to support processes<br>• Help create knowledge base articles and team documentation<br>• Stay current on new Amazon Leo products and features<br>A day in the life<br>As a Tier 2 TCA, you'll be at the heart of our global connectivity mission. Your day will be dynamic, and purpose driven. You'll engage with customers, troubleshoot intricate technical issues, and collaborate with leadership and cross-functional teams to ensure seamless service delivery. Each interaction is an opportunity to make a tangible difference in someone's ability to connect, learn, and grow.<br>About the team<br>Amazon Leo Global Operations is part of the Worldwide Consumer team. Our mission is to plan, develop and execute strategies to launch and operate Amazon Leo services globally through multiple distribution channels. Our team fosters a collaborative environment where you will work with regional and local operations to develop business models, partnerships, and fixed service operations. <br>- Speak, write, and read fluently in French<br>- High school diploma, or equivalent<br>- Experience communicating technical details verbally and in writing<br>- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays<br>- Knowledge of Microsoft Office applications (Excel, Word, SharePoint, and PowerPoint)<br>- Experience working directly with end customers to resolve technical issues related to internet service, network connectivity, or end customer equipment<br>- Experience using strong customer service, communication, and interpersonal skills<br>- Understanding of internet technologies and ability to demonstrate knowledge by completing a required technical assessment<br>- Strong problem-solving skills with a drive to dig into the details of systems and processes to resolve customer issues<br>- Excellent communication skills and ability to convey insights from complex analyses to internal and end customers<br>- Technical curiosity and enthusiasm for learning new technologies and helping customers succeed<br>- Experience working in a fast-paced, rapidly changing operations environment<br>- Experience in direct to consumer or business ISP and/or Satellite technical support<br>- Fluency in multiple languages is a plus<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div>
???? We’re Hiring: Experienced Telesales Agents – Real Estate<br><br>We’re looking for experienced Telesales professionals to join a leading Real Estate account.<br><br>If you have a proven background in telesales and you’re looking for a rewarding opportunity with a competitive salary, this role is for you.<br><br>What you’ll be doing:<br>• Handle inbound and outbound customer interactions<br>• Build strong customer relationships and deliver an exceptional experience<br>• Achieve individual performance and quality targets<br><br>What we’re looking for:<br>• Previous Telesales experience is a MUST<br>• B2 English proficiency<br>• Graduates & Dropped Out are welcome<br>• Excellent communication and persuasion skills<br>• Target-driven with a customer-first mindset<br><br>What you’ll get:<br>✅ Up to 16k Net Salary<br>✅ Fixed Shift (9:00 AM – 10:00 PM)<br>✅ Stable work environment<br>✅ Career growth opportunities within the Real Estate industry<br><br>???? Ready for your next challenge?<br>Send your CV via Whats App to 01128409189 and mention “Real Estate.”<br><br>Know someone who’s a great fit? Feel free to share this opportunity!<br><br>#Hiring #Real Estate #Telesales #Sales Jobs #Customer Experience #BPO #Egypt #Hiring Now#Hiring
<h4>Quality Control Management</h4><ul><li><p>Manage day-to-day QC activities across the manufacturing process.</p></li><li><p>Ensure effective inspection and testing of raw materials, in-process products, finished , and packaging materials.</p></li><li><p>Establish and maintain inspection and testing procedures according to approved specifications.</p></li><li><p>Ensure compliance with customer specifications, drawings, standards, and quality requirements.</p></li><li><p>Monitor critical quality parameters including:</p><ul><li><p>weight and dimensions</p></li><li><p>Wall thickness and distribution</p></li><li><p>Finish/neck dimensions</p></li><li><p>Height, diameter, and body dimensions</p></li><li><p>Verticality</p></li><li><p>Capacity/volume</p></li><li><p>Annealing quality</p></li><li><p>Thermal shock resistance</p></li><li><p>Internal pressure resistance</p></li><li><p>Impact resistance</p></li><li><p>Visual appearance and cosmetic defects</p></li></ul></li></ul><h4>2. Defect Control</h4><ul><li><p>Monitor and analyze major defects such as:</p><ul><li><p>Checks and cracks</p></li><li><p>Stones/inclusions</p></li><li><p>Blisters</p></li><li><p>Seeds</p></li><li><p>Cords</p></li><li><p>Bird swings</p></li><li><p>Chipped finishes</p></li><li><p>Deformed containers</p></li><li><p>Thin walls</p></li><li><p>Uneven glass distribution</p></li><li><p>Dimensional defects</p></li><li><p>Dirty or contaminated containers</p></li><li><p>Surface defects</p></li></ul></li><li><p>Analyze defect trends by machine, section, mold, cavity, shift, product, and production line.</p></li><li><p>Work closely with Production, Furnace, Forming, Hot End, Cold End, and Maintenance teams to identify defect sources.</p></li><li><p>Lead investigations into recurring and critical defects.</p></li></ul><h4>3. Inspection & Testing</h4><ul><li><p>Ensure proper implementation of incoming, in-process, and final inspection plans.</p></li><li><p>Verify that measuring and testing equipment is calibrated and suitable for use.</p></li><li><p>Review laboratory and inspection results and ensure timely action on abnormal results.</p></li><li><p>Establish appropriate sampling plans and inspection frequencies.</p></li><li><p>Ensure rejected or non-conforming products are properly identified, segregated, and controlled.</p></li></ul><h4>4. Non-Conformance & Corrective Action</h4><ul><li><p>Lead investigations of internal and customer quality complaints.</p></li><li><p>Conduct root-cause analysis using appropriate tools such as:</p><ul><li><p>5 Why</p></li><li><p>Fishbone/Ishikawa</p></li><li><p>Pareto analysis</p></li><li><p>SPC</p></li><li><p>CAPA</p></li></ul></li><li><p>Coordinate corrective and preventive actions with relevant departments.</p></li><li><p>Verify the effectiveness of corrective actions.</p></li><li><p>Maintain records of non-conformities, investigations, and corrective actions.</p></li></ul><h4>5. Quality Data & Performance Monitoring</h4><ul><li><p>Monitor and report key QC performance indicators, including:</p><ul><li><p>Defect rate</p></li><li><p>Reject rate</p></li><li><p>Customer complaints</p></li><li><p>Internal rejection</p></li><li><p>Process capability</p></li><li><p>Critical defect trends</p></li><li><p>Inspection compliance</p></li></ul></li><li><p>Prepare daily, weekly, and monthly quality reports.</p></li><li><p>Analyze trends and identify opportunities for defect reduction.</p></li><li><p>Present quality performance and improvement actions to management.</p></li></ul><h4>6. Process & Continuous Improvement</h4><ul><li><p>Participate in process improvement and defect-reduction projects.</p></li><li><p>Support implementation of SPC and statistical quality-control techniques.</p></li><li><p>Work with Production and Process Engineering to improve process stability.</p></li><li><p>Participate in new product development, trials, mold trials, and product qualification.</p></li><li><p>Review quality performance during product and process changes.</p></li><li><p>Promote a preventive rather than reactive approach to quality.</p></li></ul><h4>7. Customer Quality</h4><ul><li><p>Support investigation and resolution of customer complaints.</p></li><li><p>Provide technical quality information and corrective-action reports when required.</p></li><li><p>Participate in customer audits and quality meetings.</p></li><li><p>Ensure customer-specific requirements are communicated to relevant QC and production personnel.</p></li></ul><h4>8. Team Leadership</h4><ul><li><p>Lead, train, and develop QC engineers, inspectors, technicians, and laboratory personnel.</p></li><li><p>Prepare training plans covering inspection methods, defect identification, testing procedures, and quality standards.</p></li><li><p>Ensure adequate QC manpower and shift coverage.</p></li><li><p>Evaluate team performance and identify development needs.</p></li><li><p>Promote quality awareness and discipline throughout the manufacturing operation.</p></li></ul><h4>9. Documentation & Compliance</h4><ul><li><p>Ensure QC procedures, work instructions, inspection standards, specifications, and forms are properly maintained.</p></li><li><p>Maintain accurate quality records and traceability.</p></li><li><p>Support internal, customer, and third-party audits.</p></li><li><p>Ensure compliance with applicable quality-management-system requirements and company procedures.</p></li></ul><h3></h3><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor's degree in Chemistry, <strong> Engineering, Chemical Engineering, Industrial Engineering, or a related discipline</strong>.</p></li><li><p>Additional qualifications in Quality Management are an advantage.</p></li><li><p>Training/certification in <strong>ISO 9001, SPC, Root Cause Analysis, FMEA, CAPA, and statistical quality tools</strong> is preferred.</p></li></ul><h3>Required Experience</h3><ul><li><p>Typically10<strong>–12+ years of experience</strong> in quality control/manufacturing, with significant experience in manufacturing industrial </p></li><li><p>Previous supervisory or section-head experience is preferred.</p></li></ul><ul><li><p>Experience working with automatic inspection systems and quality data analysis is an advantage.</p></li></ul><h3>Technical Compete</h3><ul><li><p>Dimensional and visual inspection</p></li><li><p>Laboratory testing</p></li><li><p>Statistical Process Control (SPC)</p></li><li><p>Process capability analysis</p></li><li><p>Root Cause Analysis</p></li><li><p>CAPA</p></li><li><p>Quality Management Systems</p></li><li><p>Customer complaint handling</p></li><li><p>Calibration and measurement systems</p></li><li><p>Inspection and sampling techniques</p></li><li><p>Quality data analysis and reporting</p></li><li><p>Continuous improvement methodologies</p></li></ul><h3>Behavioral Competencies</h3><ul><li><p>Strong leadership and team-management skills</p></li><li><p>Analytical and problem-solving ability</p></li><li><p>Attention to detail</p></li><li><p>Decision-making capability</p></li><li><p>Effective communication</p></li><li><p>Ability to work under production pressure</p></li><li><p>Cross-functional collaboration</p></li><li><p>Strong sense of ownership and accountability</p></li><li><p>Coaching and mentoring skills</p></li></ul><p></p>
<p><strong>Role Purpose :</strong> ensure uninterrupted cold chain operations across the facility by maintaining all refrigeration systems, central ammonia plant, IQF/blast freezing tunnels, and Freon cold storage units at peak performance levels. This role aims to safeguard product quality, prevent thermal loss, eliminate ammonia safety hazards, minimize operational downtime, and ensure strict compliance with engineering, HSE, HACCP, and Quality Assurance (QA) standards. This position is vital for achieving temperature stability, energy cost efficiency, process safety, and the technical leadership and development of the refrigeration team</p><p><strong>Key Responsibilities :</strong></p><ul><li>Operational Supervision of Refrigeration Systems: Monitoring and managing the central ammonia plant (compressors, evaporative condensers, receivers, liquid separators), IQF/blast freezing tunnels, and Freon condensing units/evaporators for cold storage rooms.</li><li>Ammonia Safety & Process Hazard Management: Overseeing ammonia gas leak detection systems, emergency ventilation, relief valves, and safety shut-off protocols to ensure zero-leak operations and total compliance with industrial safety standards.</li><li>Preventive Maintenance (PM) Management: Planning and directing the execution of Preventive Maintenance schedules for all refrigeration machinery (ammonia compressors, Freon units, tunnel fans, valves, defrost systems), ensuring 100% execution within set timelines to prevent catastrophic failures.</li><li>Temperature & Parameter Control: Continuously monitoring temperatures, suction/discharge pressures, oil levels, and defrost cycles via SCADA/PLC systems to maintain target freezing and storage temperatures across all cold rooms and tunnels.</li><li>Rapid Breakdown & Leak Response: Leading the emergency response team during system trips, technical malfunctions, or potential refrigerant leaks to restore cooling instantly and eliminate risk to personnel and product.</li><li>Inspection & Documentation: Conducting routine shift inspections of compressors, receivers, pipe networks, and tunnel belts, maintaining precise operational logs and environmental parameter records.</li><li>Freezing Tunnel & Cold Room Handover: Verifying tunnel defrost readiness and sanitation status prior to production, conducting a formal "Cold Chain Release" to guarantee line availability without temperature or safety hazards.</li><li>Refrigerants & Spare Parts Management: Supervising the refrigeration spare parts inventory (valves, mechanical seals, compressor oil, gaskets, belts) and managing inventory levels of Ammonia and Freon refrigerants to avoid operational disruption.</li><li>Cross-Departmental Coordination: Coordinating directly with Production, Quality Assurance (QA), Sanitation, and HSE departments to maintain seamless product freezing rates, hygiene standards, and safety alignment.</li><li>Team Training & Development: Training, qualifying, and mentoring technicians and operators on complex refrigeration troubleshooting, ammonia safety protocols, proper pump/compressor overhauls, and hazard response.</li><li>Daily Refrigeration Inspection: Conducting a comprehensive inspection at the start of each shift, verifying the following: All ammonia compressors, Freon condensing units, and tunnel evaporators are operating within normal parameters. Ammonia leak detectors, emergency shut-off valves, and ventilation systems are fully operational and unobstructed. Freezing tunnels and Freon cold storage rooms hold target temperatures with clean, foreign-object-free conveyor belts and coils.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><strong>Education:</strong> Bachelor s Degree in Mechanical Engineering, Thermal/Power Engineering, or Refrigeration & Air Conditioning Engineering.</li><li><strong>Experience:</strong> Minimum 7 10 years of hands-on experience in industrial refrigeration, with at least 3 5 years in a leadership or supervisory role (Section Head / Supervisor).</li><li><strong>Specialized Expertise:</strong> Proven expertise in managing, operating, and maintaining Central Ammonia Systems, IQF / Blast Freezing Tunnels, and Freon Cold Storage Units.</li><li><strong>Deep Ammonia Systems Knowledge:</strong> Full understanding of ammonia refrigeration cycles, overhaul/maintenance of Screw & Reciprocating Compressors, evaporative condensers, liquid separators, and pumps.</li><li><strong>Ammonia Safety & Hazard Management:</strong> Expert knowledge of ammonia safety protocols, gas leak detection systems, emergency shut-off valves, PPE, and disaster response.</li><li><strong>Freon Systems Proficiency:</strong> Solid technical understanding of Freon condensing units, evaporators, expansion valves, and automatic defrost cycles.</li><li><strong>Automation & Control Systems (SCADA / PLC):</strong> Ability to monitor, analyze, and control system parameters (pressures, temperatures, oil levels) through SCADA/PLC interfaces.</li><li><strong>Root Cause Analysis (RCA) & Troubleshooting:</strong> High capability in diagnosing complex mechanical, electrical, and thermal failures quickly to minimize downtime.</li><li><strong>Safety & Quality Standards:</strong> In-depth knowledge of food safety management (HACCP / ISO 22000), OSHA/HSE standards, and Lockout/Tagout (LOTO) procedures.</li><li><strong>Team Leadership & Development:</strong> Strong ability to lead, schedule shifts, train, and mentor engineers, technicians, and operators.</li><li><strong>Crisis Management & Fast Response:</strong> High adaptability and quick decision-making under high-pressure emergency situations (compressor trips, refrigerant leaks).</li><li><strong>Cross-Departmental Communication:</strong> Excellent communication skills to coordinate seamlessly with Production, Quality Assurance (QA), Sanitation, and HSE teams.</li><li><strong>Cost & Energy Optimization:</strong> Analytical capability to propose energy-saving initiatives, optimize compressor sequencing, and effectively manage spare parts inventories.</li></ul>
<p>At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling, and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars. Could you be the full-time ROS Fleet Support Center Engineer in Cairo we re looking for? Your future role Take on a new challenge and apply your engineering expertise in a cutting-edge field. You ll work alongside proactive, collaborative, and innovative teammates. You'll play a critical role in ensuring the operational efficiency and reliability of our train fleets. Day-to-day, you ll work closely with teams across the business (fleet managers, depot managers, project engineering managers, and data analysts), provide real-time technical support, and assist with troubleshooting and maintenance activities. You ll specifically take care of monitoring train systems remotely and responding promptly to operational anomalies, but also support depot personnel in reducing repair times and ensuring fleet availability.</p><p>We ll look to you for:</p><ul><li>Providing real-time technical support and instruction to customers, drivers, and station personnel during train service operations</li><li>Utilizing diagnostic tools like HealthHub to support remote technical troubleshooting</li><li>Supporting the fleet manager to ensure effective and efficient maintenance of the fleet, ensuring trains are clean, reliable, and safe for operation</li><li>Interfacing with customers to ensure project execution needs and safety constraints are met</li><li>Defining and implementing fleet strategies to align with customer contractual requirements</li><li>Collaborating with traffic control and fleet management to manage train availability and service recovery</li><li>Analyzing incidents and supporting root cause investigations to drive continuous improvement</li><li>Preparing detailed reports and documentation of off-site maintenance activities</li><li>Conducting field inspections, special checks, and assessments of rolling stock</li><li>Reviewing fleet failures and downtime reports to identify recurring operational issues and implement solutions</li></ul><p>All about you</p><p>We value passion and attitude over experience. That s why we don t expect you to have every single skill. Instead, we ve listed some that we think will help you succeed and grow in this role:</p><ul><li>Experience in Train Monitoring System development, validation, or commissioning</li><li>Knowledge of business analytics tools such as Tableau or Power BI</li><li>Familiarity with industry standards and safety regulations in railway operations</li><li>Strong analytical skills with attention to detail</li><li>Excellent problem-solving abilities and the capacity to work under pressure</li><li>Experience in customer service or technical support, preferably in the transportation or railway environment</li><li>Excellent communication and interpersonal skills to work effectively with various stakeholders</li><li>The ability to work on a shift basis</li><li>Data-driven mindset, making objective decisions based on facts and insights</li></ul><p>Things you ll enjoy</p><p>Join us on a life-long transformative journey the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You ll also:</p><ul><li>Enjoy stability, challenges, and a long-term career free from boring daily routines</li><li>Work with new security standards for rail signalling</li><li>Collaborate with transverse teams and helpful colleagues</li><li>Contribute to innovative projects</li><li>Utilise our dynamic and inclusive working environment</li><li>Steer your career in whatever direction you choose across functions and countries</li><li>Benefit from our investment in your development, through award-winning learning</li><li>Progress towards roles such as Fleet Support Center Manager</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Degree in Engineering (preferably Mechanical or Electrical) or proven experience in railway maintenance and operations</li><li>Experience in Train Monitoring System development, validation, or commissioning</li><li>Knowledge of business analytics tools such as Tableau or Power BI</li><li>Familiarity with industry standards and safety regulations in railway operations</li><li>Strong analytical skills with attention to detail</li><li>Excellent problem-solving abilities and the capacity to work under pressure</li><li>Experience in customer service or technical support, preferably in the transportation or railway environment</li><li>Excellent communication and interpersonal skills to work effectively with various stakeholders</li><li>The ability to work on a shift basis</li><li>Data-driven mindset, making objective decisions based on facts and insights</li></ul>
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<span><br>POSITION SUMMARY<br>Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.<br>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.<br>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<p> <strong>JOB SUMMARY</strong> </p>
<p> </p>
<p>Accountable for the quality, consistency and production of the restaurant kitchen. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Coordinates menus, purchasing, staffing and food preparation for the property's restaurant. Works with team to improve guest and employee satisfaction while maintaining the operating budget. Must ensure sanitation and food standards are achieved. Develops and trains team to improve results.</p>
<p> </p>
<p> <strong>CANDIDATE PROFILE </strong> </p>
<p> </p>
<p> <strong>Education and Experience</strong> </p>
<p> High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.</p>
<p>OR</p>
<p> 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.</p>
<p> </p>
<p> <strong>CORE WORK ACTIVITIES</strong> </p>
<p> </p>
<p> <strong>Ensuring Culinary Standards and Responsibilities are Met for Restaurant</strong> </p>
<p> Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions for restaurant.</p>
<p> Supervises restaurant kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures.</p>
<p> Maintains food preparation handling and correct storage standards.</p>
<p> Recognizes superior quality products, presentations and flavor.</p>
<p> Plans and manages food quantities and plating requirements for the restaurant.</p>
<p> Communications production needs to key personnel.</p>
<p> Assists in developing daily and seasonal menu items for the restaurant.</p>
<p> Ensures compliance with all applicable laws and regulations regulations.</p>
<p> Follows proper handling and right temperature of all food products.</p>
<p> Estimates daily restaurant production needs.</p>
<p> Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.</p>
<p> Checks the quality of raw and cooked food products to ensure that standards are met.</p>
<p> Determines how food should be presented and creates decorative food displays.</p>
<p> </p>
<p> <strong>Leading Kitchen Team</strong> </p>
<p> Supervises and coordinates activities of cooks and workers engaged in food preparation.</p>
<p> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</p>
<p> Leads shift teams while personally preparing food items and executing requests based on required specifications.</p>
<p> Supervises and manages restaurant kitchen employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.</p>
<p> Encourages and builds mutual trust, respect, and cooperation among team members.</p>
<p> Serving as a role model to demonstrate appropriate behaviors.</p>
<p> Ensuring and maintaining the productivity level of employees.</p>
<p> Ensures employees are cross-trained to support successful daily operations.</p>
<p> Ensures employees understand expectations and parameters.</p>
<p> Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</p>
<p> </p>
<p> <strong>Establishing and Maintaining Restaurant Kitchen Goals</strong> </p>
<p> Sets and supports achievement of kitchen goals including performance goals, budget goals, team goals, etc.</p>
<p> Developing specific guidance and plans to prioritize, organize, and accomplish daily kitchen operations work.</p>
<p> Understands the impact of kitchen operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.</p>
<p> Effectively investigates, reports and follows-up on employee accidents.</p>
<p> Knows and implements company safety standards.</p>
<p> </p>
<p> <strong>Ensuring Exceptional Customer Service</strong> </p>
<p> Provides services that are above and beyond for customer satisfaction and retention.</p>
<p> Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</p>
<p> Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</p>
<p> Sets a positive example for guest relations.</p>
<p> Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</p>
<p> Empowers employees to provide excellent customer service.</p>
<p> Handles guest problems and complaints.</p>
<p> Interacts with guests to obtain feedback on product quality and service levels.</p>
<p> </p>
<p> <strong>Managing and Conducting Human Resource Activities </strong> </p>
<p> Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</p>
<p> Participates in training restaurant staff on menu items including ingredients, preparation methods and unique tastes.</p>
<p> Manages employee progressive discipline procedures.</p>
<p> Participates in the employee performance appraisal process, providing feedback as needed.</p>
<p> Uses all available on the job training tools for employees.</p>
<p> Assists as needed in the interviewing and hiring of employee team members with appropriate skills.</p>
<p> </p>
<p> <strong>Additional Responsibilities </strong> </p>
<p> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</p>
<p> Analyzes information and evaluating results to choose the best solution and solve problems.</p>
<p> Attends and participates in all pertinent meetings.</p>
<p> </p>
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<p><br></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.<br>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>