Speech And Language Therapist Jobs in Egypt
5832 Jobs Found
<p><h4>Company description</h4>
<p>The Movenpick Hotel Cairo-Media City is located in the vibrant 6th of October City, offering easy access to Cairo's attractions and just a short distance from Cairo International Airport. The hotel is in close proximity to iconic landmarks like the Great Pyramids of Giza and Sphinx, Dream Park, and a 27-hole golf course. The hotel's unique location alongside Media Production City studios provides guests with a blend of fantasy and tradition, creating a memorable experience.</p>
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<h4>Job description</h4>
<p>We are seeking an enthusiastic and skilled bartender to join our dynamic team in 6th of October City, Egypt. In this role, you will be the heart of our bar operations, delivering exceptional beverage experiences while maintaining the highest standards of professionalism and guest service. You will combine technical mixology expertise with genuine hospitality to create memorable moments for every guest who walks through our doors. This position offers the opportunity to showcase your creativity, build lasting guest relationships, and contribute to a collaborative team environment in a fast-paced, rewarding setting.</p>
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<p><strong>Responsibilities:</strong></p>
<ul>
<li>Prepare and serve a diverse range of alcoholic and non-alcoholic beverages, including craft cocktails, wines, spirits, and specialty drinks, consistently meeting quality and presentation standards</li>
<li>Deliver personalized, engaging guest experiences that reflect our commitment to exceptional service and hospitality</li>
<li>Maintain comprehensive knowledge of all beverage menu items, promotions, ingredients, and garnishes to confidently answer guest inquiries and recommend drinks tailored to individual preferences</li>
<li>Actively upsell beverages, food items, and promotions to enhance guest satisfaction and drive outlet revenue growth</li>
<li>Monitor guest consumption responsibly and promote safe, responsible drinking practices</li>
<li>Maintain meticulous cleanliness, organization, and sanitation of the bar area, including all equipment, glassware, and work surfaces in compliance with HACCP and safety regulations</li>
<li>Process cash and card transactions accurately and efficiently, ensuring proper billing and reconciliation</li>
<li>Manage bar inventory by restocking supplies, monitoring stock levels, and promptly reporting shortages to supervisors</li>
<li>Collaborate with kitchen and service staff to ensure seamless operations and exceptional guest experiences</li>
<li>Contribute to menu innovation by assisting in the development of new cocktails and beverage offerings</li>
<li>Support and mentor team members, fostering a collaborative and inclusive work environment</li>
<li>Attend training sessions and professional development opportunities to continuously enhance mixology skills and product knowledge</li>
<li>Adhere to all local beverage regulations and licensing requirements specific to Egypt</li>
</ul>
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<h4>Qualifications</h4>
<p><strong>Experience</strong></p>
<ul>
<li>Minimum 1–2 years of bartending experience in a hotel, fine dining establishment, or upscale bar environment</li>
<li>Demonstrated expertise in cocktail preparation, spirits, wines, and beverage service standards</li>
<li>Proven track record of delivering exceptional guest service in a fast-paced environment</li>
</ul>
<p><strong>Education</strong></p>
<ul>
<li>High school diploma or equivalent required</li>
<li>Completion of a recognized bartending or mixology certification program required</li>
</ul>
<p><strong>Skills & competencies</strong></p>
<ul>
<li>Advanced beverage knowledge with the ability to prepare and serve cocktails and drinks to the highest standard of quality and consistency</li>
<li>Excellent guest service, interpersonal, and communication skills with a customer-focused mindset</li>
<li>Strong multitasking ability and composure when working under pressure in high-volume settings</li>
<li>Proficiency in cash handling and point-of-sale (POS) systems</li>
<li>Inventory management and stock control capabilities</li>
<li>Awareness of allergies, dietary restrictions, and special guest requirements</li>
<li>Positive, proactive attitude with a collaborative, team-oriented approach</li>
<li>Organizational and time management skills with attention to detail</li>
<li>Flexibility to work varied shifts, including evenings, weekends, and holidays</li>
</ul>
<p><strong>Language & additional requirements</strong></p>
<ul>
<li>Fluent in English (written and verbal)</li>
<li>Arabic language skills are beneficial for this location</li>
<li>Knowledge of local beverage regulations and licensing requirements in Egypt</li>
<li>Ability to work in a diverse, inclusive environment and embrace our commitment to hospitality excellence</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
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<p>Are you passionate about building high-performing teams in the Translation &amp; Localization industry? We are seeking a dedicated and strategic Localization Talent Manager to join our growing global team. In this role you will drive talent acquisition, development and retention initiatives tailored to the unique needs of localization, ensuring we attract and nurture exceptional linguists, project managers and technical specialists.</p><br>About the Opportunity<p>As Localization Talent Manager, you will lead end-to-end talent activities for the Translation &amp; Localization function. You will partner with hiring managers and stakeholders to define role requirements, source and assess candidates with strong technical experience, and ensure an outstanding candidate and hiring manager experience. Your focus on teamwork, customer service and time management will help us scale operations while maintaining high quality and on-time delivery.</p><br>Key Responsibilities: Talent Management &amp; Acquisition<ul><li><p>Lead full recruitment lifecycle for localisation roles including linguists, localisation engineers, QA specialists and project managers.</p><br></li><li><p>Design and execute sourcing strategies across multiple channels (proprietary databases, marketplaces, agencies and communities) to build diverse talent pipelines.</p><br></li><li><p>Develop and maintain role-specific assessment frameworks to evaluate technical experience, language skills and fit for localisation workflows.</p><br></li><li><p>Collaborate with Hiring Managers to define job profiles, priorities and timeframes while ensuring SLAs and hiring targets are met.</p><br></li><li><p>Provide coaching and guidance to interviewers on competency-based assessment, inclusive hiring and candidate feedback.</p><br></li><li><p>Manage offer process, negotiations and onboarding activities to ensure a seamless candidate experience and high acceptance rates.</p><br></li><li><p>Track and report recruitment metrics and time-to-fill, and recommend process improvements to increase efficiency and quality of hire.</p><br></li></ul>Skills: Essential Qualities for Success<p><strong>Technical Experience</strong></p><br><ul><li><p>Practical understanding of translation technologies (CAT tools, TMS, MT, terminology management) and ability to evaluate technical competencies of candidates.</p><br></li><li><p>Experience working with technical job descriptions and assessing localisation engineering skills.</p><br></li></ul><p><strong>Teamwork</strong></p><br><ul><li><p>Build strong partnerships with hiring managers, project teams and external suppliers to align hiring priorities with operational needs.</p><br></li><li><p>Provide training, mentoring and support to internal stakeholders to improve recruitment outcomes.</p><br></li></ul><p><strong>English Proficiency</strong></p><br><ul><li><p>Excellent command of English, both written and spoken, to communicate clearly with international teams, candidates and clients.</p><br></li></ul><p><strong>Time Management</strong></p><br><ul><li><p>Ability to manage multiple requisitions and hiring projects simultaneously while meeting deadlines and maintaining high attention to detail.</p><br></li><li><p>Prioritise tasks effectively and escalate risks to ensure SLAs are achieved.</p><br></li></ul><p><strong>Customer Focus</strong></p><br><ul><li><p>Deliver a positive and responsive experience to both internal clients (hiring managers) and external customers (candidates, agencies, vendors).</p><br></li><li><p>Gather and act on feedback to continuously improve the hiring and onboarding experience.</p><br></li></ul><p><strong>Communication</strong></p><br><ul><li><p>Strong interpersonal and presentation skills for stakeholder alignment, candidate engagement and reporting to senior leadership.</p><br></li><li><p>Provide clear, timely and constructive feedback to candidates and hiring teams.</p><br></li></ul>Qualifications: What We're Looking For<ul><li><p>Bachelor’s degree in Human Resources, Linguistics, Translation Studies, Business Administration or a related field.</p><br></li><li><p>5+ years’ experience in recruitment or talent management, preferably within the Translation &amp; Localization or Language Services industry.</p><br></li><li><p>Demonstrable technical familiarity with localisation tools and workflows; experience assessing technical roles is highly desirable.</p><br></li><li><p>Proven ability to work across geographically distributed teams and with external vendors and freelance communities.</p><br></li><li><p>Proficient with Applicant Tracking Systems (ATS) and recruitment analytics; strong MS Office skills.</p><br></li></ul>What We Offer<ul><li><p>Competitive salary and performance-related incentives.</p><br></li><li><p>Comprehensive benefits package including health coverage and retirement options.</p><br></li><li><p>Professional development opportunities and clear career progression paths.</p><br></li><li><p>Collaborative, inclusive and supportive international work culture.</p><br></li></ul>Join Us and Make an Impact!<p>If you are motivated by building exceptional teams in the Translation &amp; Localization industry and meet the qualifications above, we would love to hear from you. Apply now to help us attract and develop the talent that will drive our global success.</p><br> </div>
<h2 class="h5">Job description</h2>
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About the job Localization Talent Manager - Translation & Localization Industry
<p>Are you passionate about building high-performing teams in the Translation & Localization industry? We are seeking a dedicated and strategic Localization Talent Manager to join our growing global team. In this role you will drive talent acquisition, development and retention initiatives tailored to the unique needs of localization, ensuring we attract and nurture exceptional linguists, project managers and technical specialists.</p><br>
About the Opportunity
<p>As Localization Talent Manager, you will lead end-to-end talent activities for the Translation & Localization function. You will partner with hiring managers and stakeholders to define role requirements, source and assess candidates with strong technical experience, and ensure an outstanding candidate and hiring manager experience. Your focus on teamwork, customer service and time management will help us scale operations while maintaining high quality and on-time delivery.</p><br>
Key Responsibilities: Talent Management & Acquisition
<ul><li>Lead full recruitment lifecycle for localisation roles including linguists, localisation engineers, QA specialists and project managers.</li><li>Design and execute sourcing strategies across multiple channels (proprietary databases, marketplaces, agencies and communities) to build diverse talent pipelines.</li><li>Develop and maintain role-specific assessment frameworks to evaluate technical experience, language skills and fit for localisation workflows.</li><li>Collaborate with Hiring Managers to define job profiles, priorities and timeframes while ensuring SLAs and hiring targets are met.</li><li>Provide coaching and guidance to interviewers on competency-based assessment, inclusive hiring and candidate feedback.</li><li>Manage offer process, negotiations and onboarding activities to ensure a seamless candidate experience and high acceptance rates.</li><li>Track and report recruitment metrics and time-to-fill, and recommend process improvements to increase efficiency and quality of hire.</li></ul>
Skills: Essential Qualities for Success
<p><strong>Technical Experience</strong></p><br>
<ul><li>Practical understanding of translation technologies (CAT tools, TMS, MT, terminology management) and ability to evaluate technical competencies of candidates.</li><li>Experience working with technical job descriptions and assessing localisation engineering skills.</li></ul>
<p><strong>Teamwork</strong></p><br>
<ul><li>Build strong partnerships with hiring managers, project teams and external suppliers to align hiring priorities with operational needs.</li><li>Provide training, mentoring and support to internal stakeholders to improve recruitment outcomes.</li></ul>
<p><strong>English Proficiency</strong></p><br>
<ul><li>Excellent command of English, both written and spoken, to communicate clearly with international teams, candidates and clients.</li></ul>
<p><strong>Time Management</strong></p><br>
<ul><li>Ability to manage multiple requisitions and hiring projects simultaneously while meeting deadlines and maintaining high attention to detail.</li><li>Prioritise tasks effectively and escalate risks to ensure SLAs are achieved.</li></ul>
<p><strong>Customer Focus</strong></p><br>
<ul><li>Deliver a positive and responsive experience to both internal clients (hiring managers) and external customers (candidates, agencies, vendors).</li><li>Gather and act on feedback to continuously improve the hiring and onboarding experience.</li></ul>
<p><strong>Communication</strong></p><br>
<ul><li>Strong interpersonal and presentation skills for stakeholder alignment, candidate engagement and reporting to senior leadership.</li><li>Provide clear, timely and constructive feedback to candidates and hiring teams.</li></ul>
Qualifications: What We're Looking For
<ul><li>Bachelor's degree in Human Resources, Linguistics, Translation Studies, Business Administration or a related field.</li><li>5+ years' experience in recruitment or talent management, preferably within the Translation & Localization or Language Services industry.</li><li>Demonstrable technical familiarity with localisation tools and workflows; experience assessing technical roles is highly desirable.</li><li>Proven ability to work across geographically distributed teams and with external vendors and freelance communities.</li><li>Proficient with Applicant Tracking Systems (ATS) and recruitment analytics; strong MS Office skills.</li></ul>
What We Offer
<ul><li>Competitive salary and performance-related incentives.</li><li>Comprehensive benefits package including health coverage and retirement options.</li><li>Professional development opportunities and clear career progression paths.</li><li>Collaborative, inclusive and supportive international work culture.</li></ul>
Join Us and Make an Impact!
<p>If you are motivated by building exceptional teams in the Translation & Localization industry and meet the qualifications above, we would love to hear from you. Apply now to help us attract and develop the talent that will drive our global success.</p><br>
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<h2 class="h5">Job description</h2>
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<span></span><p><strong>About Atos Group</strong></p><br> <p>Atos Group is a global leader in digital transformation with c. 56,000 employees and annual revenue of c. €7.2 billion (at the go-forward perimeter), operating in 54 countries under two brands - Atos for services and Eviden for products and systems. European number one in cybersecurity and a leader in cloud, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries. Atos Group is the brand under which Atos SE (Societas Europaea) operates. Atos SE listed on Euronext Paris. </p><br>
<p><br>The purpose of Atos Group is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space. </p><br><span>Role Description</span>
<p><span>The English Service Desk Representative is responsible for providing customer support and technical assistance to users in a English-speaking environment. The Service Desk Representative will handle incoming inquiries, troubleshoot technical issues, and provide timely resolution or escalate to the appropriate teams.</span></p><br>
<span>What You’ll Be Doing</span>
<span><strong>Core Responsibilities</strong></span>
<ul>
<li><span>Provide English-language support to users via phone, email, or chat, addressing inquiries, troubleshooting technical issues, and resolving problems.</span></li>
<li><span>Document and track all customer interactions and resolutions accurately in the ticketing system.</span></li>
<li><span>Escalate complex or unresolved issues to the appropriate teams or higher-level support for further investigation and resolution.</span></li>
<li><span>Follow established procedures for incident management, problem management, and service request fulfillment.</span></li>
<li><span>Maintain a high level of customer satisfaction by ensuring timely and effective response and resolution.</span></li>
<li><span>Collaborate with cross-functional teams to identify and implement process improvements and knowledge base updates.</span></li>
<li><span>Stay up-to-date with product knowledge, system updates, and industry trends to provide accurate and relevant information to customers.</span></li>
<li><span>Provide feedback to improve user documentation and knowledge base articles to enhance self-service options for customers.</span></li>
<li><span>Adhere to service level agreements (SLAs) and key performance indicators (KPIs) related to response time, resolution time, and customer satisfaction.</span></li>
<li><span>Continuously develop and enhance technical skills and knowledge through training and self-learning.</span></li>
</ul>
<span>Experience & Qualification.</span>
<ul>
<li><span>Fluent in English, both written and verbal communication skills.</span></li>
<li><span>Previous experience in a customer support or service desk role, preferably in a technical support environment.</span></li>
<li><span>Ability to analyze and resolve technical issues independently or through collaboration.</span></li>
<li><span>Excellent customer service and interpersonal skills, with the ability to handle customer inquiries professionally and empathetically.</span></li>
<li><span>Ability to work under pressure and meet tight deadlines in a dynamic and fast-paced environment.</span></li>
<li><span>Strong organizational skills, attention to detail, and the ability to multitask effectively.</span></li>
<li><span>Flexibility to work in shifts, including weekends and holidays, as per business needs.</span></li>
</ul>
<span>Skills, Knowledge & Abilities</span>
<ul>
<li><span>Strong problem-solving and troubleshooting skills</span></li>
<li><span>Adaptability.</span></li>
<li><span>Self-learning.</span></li>
<li><span>Critical thinking.</span></li>
<li><span>Problem-solving.</span></li>
<li><span>Attention to detail.</span></li>
<li><span>Communication and teamwork.</span></li>
</ul>
<p><span><strong><u>Performance Standards</u></strong></span></p><br>
<ul>
<li><span>Response Time.</span></li>
<li><span>First Contact Resolution.</span></li>
<li><span>Customer Satisfaction.</span></li>
<li><span>Ticket Documentation and Management.</span></li>
<li><span>Technical Knowledge.</span></li>
<li><span>Language Proficiency.</span></li>
<li><span>Incident Resolution Time.</span></li>
<li><span>Quality of Service.</span></li>
<li><span>Knowledge Sharing.</span></li>
<li><span>Professionalism and Collaboration.</span></li>
</ul> <p>Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all.<br> </p><br> <p>Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria. Find out more on our CSR commitment. </p><br> <p><br><strong>Choose your future. Choose Atos.</strong></p><br> </div>
<h2 class="h5">Job description</h2>
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<p><span><span><span>We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity.</span></span></span></p><br><br><p><span><span><span>Working with people in over 200 countries and territories, we are on the ground in more than 100 countries.</span></span></span></p><br><br><p><span><span><span><b>We connect. We inspire.</b></span></span></span></p><br><br><p><span><strong>Role Purpose</strong></span></p><br><br>To provide administrative support to the Operations team, contributing to the effective day-to-day operation of the Teaching Centre, and to support staff in addressing child protection and safeguarding matters in line with organisational policies and procedures.<br> <br><p><span><strong>Main Accountabilities</strong></span></p><br><br><p>Provide high-quality customer service and administrative support to ensure the smooth day-to-day operation of the Teaching Centre. Act as a first point of contact for customer enquiries, responding to routine requests and escalating more complex issues where appropriate. Support the welfare and safety of Young Learners by monitoring student movement during classes, identifying and reporting safeguarding, behavioural, operational or service-related concerns, and ensuring any issues that may impact the customer experience are promptly escalated.</p><br><br><p>Coordinate and deliver a range of operational, logistical and administrative services that support teaching, registration, events and other Teaching Centre activities. This includes preparing classrooms to agreed standards, arranging room layouts, performing basic classroom technology checks, reporting maintenance issues, maintaining accurate records and databases, and supporting the management of promotional materials. The role also involves liaising with internal teams, customers, suppliers and contractors to ensure services and events are delivered efficiently and effectively.</p><br><br><p>Monitor and manage resources, stock, deliveries and contracted services to maintain a safe, clean and well-functioning learning environment. Ensure classrooms and public areas meet organisational standards, act as a key contact for Teaching Centre deliveries, and coordinate external contractors to complete routine activities within agreed quality and timeframes. Plan and prioritise workload effectively, adapting to changing business needs while ensuring consistent service delivery.</p><br><br><p><span><strong>Skills & Qualifications</strong></span></p><br><br><p><strong>Essential</strong></p><br><br><ul><li>English language proficiency at B1 (Intermediate) level or above.</li><li>University Degree</li><li>Demonstrated work experience in a professional office or service-oriented environment.</li></ul><p><strong>Desirable</strong></p><br><br><ul><li>Experience of working in an Educational institution </li></ul><br> <br><span><strong>Important Information</strong></span><br><ul><li>Job Grade: 2/J</li><li>Job Location: Alexandria - Egypt</li><li>Gross Monthly Salary: EGP 11,459 </li><li>Closing Date: 28 July 2026</li></ul> <br><strong>This role is only open for candidates who have the legal right to live and work in the job location</strong><br><p><span><span><span>A connected and trusted UK in a more connected and trusted world.</span></span></span></p><br><br><p><span><span><span><b>Equality, Diversity and Inclusion Statement</b></span></span></span></p><br><br><p><span><span><span>We are committed to equality, diversity and inclusion and welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. The British Council is a Disability Confident Employer. The Disability Confident scheme helps challenge attitudes, increase understanding of disability and ensure staff are drawn from the widest possible pool of talent. We guarantee an interview for disabled applicants who meet the minimum role requirements. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.</span></span></span></p><br><br><br><p><span><span><span><b>Safeguarding Statement</b></span></span></span></p><br><br><p><span><span><span>The British Council is committed to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.</span></span></span></p><br><br><p><span><span><span>If you experience any difficulties with submitting your application, please email <u>askhr@britishcouncil.org</u></span></span></span></p><br><br><br> </div>
<h2 class="h5">Job description</h2>
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<p>At InterContinental Hotels & Resorts our role is to put the glamour into international travel. That is where you come in. When you are part of the InterContinental Hotels & Resorts brand you are more than just a job title.</p><br><p>At InterContinental Hotels & Resorts we look for people who are charming, confident, and internationally-minded; people who know what it takes to exceed guest expectations.</p><br><p><span>Join us as </span>a Director of Events Sales . You will have ambition, talent and obviously, some key skills. Because, for this vital role, were looking for someone who: - has Sense of hospitality - has prior work experience in hotel operational departments - has proven track record successful administration - has the ability to handle guest complains with a smile - has great interpersonal skills.</p><br><p><strong>Your day to day </strong></p><br><ul><li><p><span>Ensure the whole client experience successful and memorable and act as the brand ambassador and key contact throughout their journey</span></p><br></li><li><p><span>Build long term relationship with planners and hosts to increase loyalty to the brand</span></p><br></li><li><p><span>At pre-event planning stage consult with meeting planners to optimize all elements of the meeting / event including space, meeting/break flow, menu and design etc. to improve meeting efficiency</span></p><br></li><li><p><span>Arrange agreed details of meeting / event e.g. room set-ups, staging, lighting </span></p><br></li><li><p><span>Conduct pre-event and post-event meetings with clients and catering colleagues to identify improvements to the guest experience</span></p><br></li><li><p><span>Meet with each meeting planner daily to debrief on daily events, review consumption, bill and any exceptions to contracted billing and review estimates of final billing</span></p><br></li><li><p><span>Welcome the group and conduct the 60’ meeting brief prior the start of the meeting / session</span></p><br></li><li><p><span>Enable high productivity whilst maximizing downtime </span></p><br></li><li><p><span>Relate to business needs and make sure team prioritizes the things that help our guests get their business done</span></p><br></li><li><p><span>Enable quality downtime by providing relevant recommendations that will help host and attendees recharge and relax throughout the day</span></p><br></li><li><p><span>Analyze and action against client satisfaction surveys to improve services</span></p><br></li><li><p><span>Conduct banquet and catering facility tours and entertain clients to enhance the guests’ meeting/banquet experience</span></p><br></li></ul><p><span><strong>What we need from you</strong></span></p><br><ul><li><span>A confident communicator with strong interpersonal strong skills</span></li><li><span>Business language and tools acumen</span></li><li><span>Bachelor's Degree/higher education qualification/equivalent in hospitality or related field</span></li><li><p><span> 5+ years total experience in a catering setting or related field</span></p><br></li><li><span>Direct supervisory experience over a sales/catering team, or an equivalent combination of education and work experience</span></li><li><span>Must speak local language(s)</span></li></ul><p><br><span><span><strong>What you can expect from us</strong></span></span></p><br><p><span><span>We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business. </span></span></p><br><p><span><span>Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. </span></span></p><br><p><span><span>IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. </span></span></p><br><p><span><span>So, join us and you’ll become part of our ever-growing global family.</span></span></p><br><br> </div>
<h2 class="h5">Job description</h2>
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<span>About Lucidya Lucidya is an AI-native platform for customer experience (CX) intelligence that helps organizations understand, engage, and retain customers at scale.<br> Unlike traditional platforms that stop at reporting and dashboards, Lucidya combines proprietary AI, deep language understanding, and autonomous workflows to help organizations move from insight to action.<br> Our technology is built in-house and trained on millions of multilingual customer conversations, enabling brands across the MENA region to make better decisions, deliver better experiences, and build stronger customer relationships.<br> As AI reshapes how businesses operate, we're building products that make customer understanding faster, more accurate, and more actionable than ever before.<br> Why This Role Matters Most organizations today are overwhelmed with customer data.<br> Conversations are happening across social media, surveys, reviews, support tickets, messaging channels, and countless other touchpoints.<br> The challenge isn't collecting the data anymore.<br> It's knowing what matters and what to do next.<br> The Monitoring & Research domain sits at the center of that challenge.<br> This is where customers come to understand public perception, identify emerging trends, monitor competitors, measure customer sentiment, and uncover the insights that drive business decisions.<br> It is one of the most strategically important parts of Lucidya's platform and one of the biggest opportunities for innovation as AI transforms how research and customer intelligence are done.<br> As Senior Product Manager, you'll be responsible for shaping how thousands of users discover, trust, and act on insights generated from millions of customer conversations.<br> You'll be joining a team that values ownership over hierarchy, customer outcomes over feature output, and learning over certainty.<br> We move quickly, challenge assumptions, and expect product leaders to bring strong opinions while remaining open to changing their minds when the evidence says otherwise.<br> If you're excited by complex customer problems, AI-powered products, and the opportunity to define the future of customer intelligence in a region where world-class solutions are still emerging, this role will give you significant room to make an impact.<br> What You'll DoOwn the future of Monitoring & Research at Lucidya You'll define the vision, strategy, and roadmap across three key product areas: Social Listening Managed Channels Analytics Voice of Customer (VoC) Your responsibility isn't simply delivering features.<br> It's ensuring customers can confidently answer critical business questions about their customers, markets, competitors, and brand performance.<br> Turn customer signals into decisions You'll spend significant time understanding how customers currently make decisions, where they struggle to find trustworthy insights, and what prevents them from taking action.<br> You'll use those learnings to build products that help customers move beyond reporting and toward clear recommendations, meaningful insights, and measurable business outcomes.<br> Lead discovery before delivery You'll challenge assumptions, validate problems, and ensure we're solving issues that matter before resources are committed.<br> You'll regularly engage customers, prospects, Customer Success teams, and internal stakeholders to uncover opportunities and validate product direction.<br> Success in this role means building the right thing, not simply building things quickly.<br> Raise the quality bar for AI-powered insights As AI becomes increasingly central to our platform, you'll help define what "trustworthy AI" means in practice.<br> You'll work closely with AI, Data, Design, and Engineering teams to improve: Insight accuracy Sentiment quality Explainability Relevance Customer trust You'll constantly ask whether an insight is genuinely useful, not just technically impressive.<br> Make difficult prioritization decisions Not every good idea belongs on the roadmap.<br> You'll evaluate opportunities using customer feedback, product data, market insights, commercial priorities, and strategic impact.<br> You'll make trade-offs transparently and help the organization understand why certain bets are worth making while others are not.<br> Drive product adoption and business impact You'll closely monitor customer behavior, adoption patterns, retention drivers, churn signals, and feedback loops.<br> You'll use those insights to continuously improve the product and ensure the work being delivered creates measurable value for both customers and the business.<br> Be a leader beyond product You'll collaborate across Engineering, Design, AI, Customer Success, Sales, Marketing, and Leadership teams.<br> You'll help create alignment, provide clarity during ambiguity, and contribute to building a culture where teams are empowered to solve problems rather than simply execute requirements.<br> Who You AreYou have strong product fundamentals You have at least 5 years of product management experience, ideally within B2B SaaS environments.<br> You know how to take a problem from discovery through validation, delivery, measurement, and iteration.<br> You understand that product management is ultimately about creating customer and business value, not managing backlogs.<br> You simplify complexity You're comfortable working with large datasets, analytics platforms, AI-powered products, or technically complex systems.<br> More importantly, you know how to transform complexity into experiences that feel intuitive and useful to customers.<br> You stay close to customers You don't rely solely on internal opinions to make decisions.<br> You regularly speak with customers, investigate workflows, validate assumptions, and seek evidence before committing to a direction.<br> You're naturally curious about how people work and where products create friction in their lives.<br> You are comfortable making decisions with incomplete information You won't always have perfect data.<br> You can balance analysis with action, make informed decisions under uncertainty, and adapt when new information becomes available.<br> You communicate with clarity You can explain technical concepts to non-technical audiences and customer problems to technical teams.<br> You build alignment through clear thinking, structured communication, and transparency.<br> You care about outcomes You measure success by customer adoption, customer value, and business impact rather than the number of features released.<br> You're willing to challenge existing thinking when you believe there's a better way to solve a problem.<br> Bonus Points If You Have Experience with social listening, media monitoring, Voice of Customer, customer intelligence, or research platforms Experience building AI-powered, analytics-heavy, or data-intensive products Familiarity with sentiment analysis, NLP, LLMs, recommendation systems, or automated research workflows Experience working with Arabic-language products, dialects, or regional customer behaviors Knowledge of MENA markets, particularly Saudi Arabia and the GCC Experience with platforms such as Brandwatch, Sprinklr, Meltwater, Talkwalker, Qualtrics, Medallia, or Brand24 What Success Looks Like Within your first 12 months: Customers trust Lucidya's insights enough to use them in critical business decisions Product adoption and engagement across Monitoring & Research increase meaningfully AI-powered insight experiences become more accurate, actionable, and differentiated Clear product strategy and prioritization frameworks are established across the domain Customer feedback consistently influences roadmap decisions Cross-functional teams have strong alignment around goals, priorities, and outcomes Lucidya is an equal opportunity employer.<br> We believe great teams are built through diverse experiences, perspectives, and backgrounds.<br> If you're excited about the opportunity but don't meet every requirement, we encourage you to apply anyway.<br></span> </div>
<p><h4>Company description</h4>
<p>Portaluna, a Morgans Originals Hotel<br>
Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know -- connecting people to the city, the culture and the moment.<br>
This is an exciting new position within Ennismore’s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt.</p>
<h4>Job description</h4>
<ul>
<li>Greet guests upon arrival and departure with a warm and friendly attitude.</li>
<li>Assist with luggage handling, including delivery and storage.</li>
<li>Provide guests with information about hotel facilities, services, and local attractions.</li>
<li>Help arrange transportation, including taxis, shuttles, and car services.</li>
<li>Escort guests to their rooms, ensuring they are settled and comfortable.</li>
<li>Keep the lobby area clean and presentable.</li>
<li>Assist in coordinating special requests and ensuring guest satisfaction.</li>
<li>Work collaboratively with other hotel departments to ensure a seamless guest experience.</li>
<li>Report suspicious people, behaviour, parcels and vehicles to hotel security.</li>
<li>Personalize the interaction in any way and engage with guests as individuals.</li>
<li>Remain up to date and knowledgeable regarding nearby places of interest, promotions and events.</li>
<li>Offer accurate directions with a complimentary map of surrounding area while offering directions.</li>
<li>Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</li>
</ul>
<h4>Qualifications</h4>
<p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Heartist service culture to be responsive, respectful and deliver a great experience.</p>
<h4>Leading myself</h4>
<ul>
<li>Positive orientation</li>
<li>Operational decision making</li>
<li>Self-development & management</li>
</ul>
<h4>Leading others</h4>
<ul>
<li>Developing an empowered team</li>
<li>Leading an engaged and diverse team</li>
<li>Communication</li>
</ul>
<h4>Leading the business</h4>
<ul>
<li>Advocating guest passion</li>
<li>Business planning and analysis</li>
<li>Business improvement and change</li>
</ul>
<h4>Experience, certificates, education</h4>
<ul>
<li>Must possess outstanding guest services skills, professional presentation and sophisticated verbal & written communication skills.</li>
<li>Must be guest-oriented, have a vibrant personality, and radiate enthusiasm to assist people.</li>
<li>Proficient in the English language (verbal & written), additional languages are an asset.</li>
<li>Must be able to handle a multitude of tasks in an intense, ever-changing environment.</li>
<li>Must be flexible in terms of working hours, and able to work with little or no supervision.</li>
<li>Must have the ability to assess and make decisions based on strong, analytical, problem-solving skills.</li>
<li>Must be computer literate in Microsoft Windows and MS Office suite.</li>
<li>Frequent standing and walking throughout shift.</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Envision Employment Solutions is currently looking for a Senior Gen AI/Agentic AI Full Stack Lead for one of our partners, a leader in the Consulting & Technology Services !<br> Objective: We are seeking an experienced Senior Gen AI/Agentic AI Full Stack Lead to design, develop, and deploy advanced AI solutions using Generative AI, Agentic AI frameworks, Machine Learning, and Full Stack Python development.<br> In this role, you will lead the end-to-end delivery of AI applications, from understanding business requirements and designing scalable solutions to deploying production-ready models.<br> You will work closely with cross-functional teams and leverage cloud platforms such as AWS, Azure, and GCP to deliver innovative, high-quality AI solutions for enterprise clients.<br> Responsibilities: Collaborate with data engineers, data scientists, and business stakeholders to understand the data and the business problems.<br> Proven hands-on Gen AI / Agentic AI and data science with machine learning Strong knowledge of Python Experience of deploying the Gen AI applications with one of the Agent Frameworks like Langgraph, Autogen, Crew AI.<br> Experience in deploying the Gen AI stack/services provided by various platforms such as AWS, GCP, Azure Experience in Generative AI and working with multiple Large Language Models and implementing Advanced RAG based solutions.<br> Experience in processing/ingesting unstructured data from PDFs, HTML, Image files, audio to text etc.<br> Experience with data gathering, data quality, system architecture, coding best practices Hands-on experience with Vector Databases (such as FAISS, Pinecone, Weaviate, or Azure AI Search).<br> Experience with Lean / Agile development methodologies Bachelor's degree in computer science, Engineering, Mathematics, Statistics, or related field Proficient in Python and common machine learning libraries such as TensorFlow, PyTorch, Scikit-learn, etc.<br> Hands-on experience with CI/CD pipelines and DevOps tools like Jenkins, GitHub Actions, or Terraform.<br> Proficiency in NoSQL and SQL databases (PostgreSQL, MongoDB, CosmosDB, DynamoDB).<br> Experience in Python AI/ML frameworks such as TensorFlow, PyTorch, or LangChain.<br> Experience in creating Web UI applications, ML models & pipelines, Gen AI and Agentic AI solutions.<br> Experience in Agentic AI frameworks like Autogen, Crew AI, Semantic Kernal, Langgraph etc.<br>, Strong understanding of LLM fine-tuning, local deployment of open source models Proficiency in building RESTful APIs using FastAPI, Flask, or Django.<br> Knowledge in Model evaluation tools like DeepEval, FMeval, RAGAS , Bedrock model evaluation.<br> Experience with perception (e.<br>g. computer vision), time series data (e.<br>g. text analysis) Data visualization tools such as Tableau, Query languages such as SQL, Hive Good applied statistics skills, such as distributions, statistical testing, regression, etc.<br></span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Envision Employment Solutions is currently looking for a Senior Gen AI/Agentic AI Full Stack Lead for one of our partners, a leader in the Consulting & Technology Services !<br> Objective: We are seeking an experienced Senior Gen AI/Agentic AI Full Stack Lead to design, develop, and deploy advanced AI solutions using Generative AI, Agentic AI frameworks, Machine Learning, and Full Stack Python development.<br> In this role, you will lead the end-to-end delivery of AI applications, from understanding business requirements and designing scalable solutions to deploying production-ready models.<br> You will work closely with cross-functional teams and leverage cloud platforms such as AWS, Azure, and GCP to deliver innovative, high-quality AI solutions for enterprise clients.<br> Responsibilities: Collaborate with data engineers, data scientists, and business stakeholders to understand the data and the business problems.<br> Proven hands-on Gen AI / Agentic AI and data science with machine learning Strong knowledge of Python Experience of deploying the Gen AI applications with one of the Agent Frameworks like Langgraph, Autogen, Crew AI.<br> Experience in deploying the Gen AI stack/services provided by various platforms such as AWS, GCP, Azure Experience in Generative AI and working with multiple Large Language Models and implementing Advanced RAG based solutions.<br> Experience in processing/ingesting unstructured data from PDFs, HTML, Image files, audio to text etc.<br> Experience with data gathering, data quality, system architecture, coding best practices Hands-on experience with Vector Databases (such as FAISS, Pinecone, Weaviate, or Azure AI Search).<br> Experience with Lean / Agile development methodologies Bachelor's degree in computer science, Engineering, Mathematics, Statistics, or related field Proficient in Python and common machine learning libraries such as TensorFlow, PyTorch, Scikit-learn, etc.<br> Hands-on experience with CI/CD pipelines and DevOps tools like Jenkins, GitHub Actions, or Terraform.<br> Proficiency in NoSQL and SQL databases (PostgreSQL, MongoDB, CosmosDB, DynamoDB).<br> Experience in Python AI/ML frameworks such as TensorFlow, PyTorch, or LangChain.<br> Experience in creating Web UI applications, ML models & pipelines, Gen AI and Agentic AI solutions.<br> Experience in Agentic AI frameworks like Autogen, Crew AI, Semantic Kernal, Langgraph etc.<br>, Strong understanding of LLM fine-tuning, local deployment of open source models Proficiency in building RESTful APIs using FastAPI, Flask, or Django.<br> Knowledge in Model evaluation tools like DeepEval, FMeval, RAGAS , Bedrock model evaluation.<br> Experience with perception (e.<br>g. computer vision), time series data (e.<br>g. text analysis) Data visualization tools such as Tableau, Query languages such as SQL, Hive Good applied statistics skills, such as distributions, statistical testing, regression, etc.<br></span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company Description<br><p>Together with 7,300 colleagues at 49 locations in over 20 countries, we are the strategic lifecycle partner for the pharmaceutical, biotechnology, and food industries. With streamlined processes, innovative technologies, and sustainable solutions, we help our customers achieve their goals. Among other examples, we ensure that vaccines are safely filled and that pharmaceuticals are produced reliably and in compliance with regulations. We even help package your favorite chocolate and snacks quickly and with high precision.</p><br><p><strong>Apply now and become part of our team!</strong></p><br><br>Job Description<br><p>Are you an expert in Pharma solid machinery looking for your next challenge? We are looking for an ambitious, hands-on, and self-organized <strong>Field Service Engineer</strong> to join our team as soon as possible. In this role, you will be responsible for the installation, commissioning, maintenance, and troubleshooting of premium solid pharmaceutical processing and packaging equipment.You will carry out inspections, maintenance, repairs, training and analysis on our customers' machines.</p><br><ul><li><strong>Technical Maintenance & Repairs:</strong> Carry out routine inspections, preventive maintenance, repairs, technical analysis, and troubleshooting on our customers' machines using your precise mechanical and electrical knowledge.</li><li><strong>Downtime Support:</strong> In the event of machine downtime, provide active, rapid support in solving problems on site or over the phone (helpline) to quickly improve machine performance.</li><li><strong>Continuous Development:</strong> Regularly take part in internal, external, and manufacturer training courses to maintain and further develop your technical expertise and skills.</li><li><strong>Acceptance Testing:</strong> Provide active technical support during machine acceptance tests both at the factory and directly at our customers' sites.</li><li><strong>Customer Training & Interaction:</strong> Train customers in the proper operation, modifications, and modernizations, as well as basic adjustment and safety rules. Your confident and engaging communication skills form the basis for professional dealings with national and international customer</li><li><strong>Commercial Awareness:</strong> you might be reqeusted to Present our service products—such as modernization or spare parts packages—to customers, advise them on the advantages/disadvantages, and act as a strong link to the Service Sales department.</li></ul><br>Qualifications<br><ul><li>Education: A formal university degree in Mechanical Engineering </li><li>Experience: 3 to 5 years of proven hands-on field service or customer-facing maintenance experience, specifically with Solid Pharma Machines (OSD, granulation, capsules, tablet press, granulators).</li><li>Brand Knowledge: Direct experience working with BOSCH / SYNTEGON equipment (such as GKF capsule fillers and TPR tablet presses) is highly preferred. Similar competitive machine experience is also welcome </li><li>Languages: Excellent communication skills in English are required. Further language skills are a plus.</li><li>Mindset & Mobility: Highly flexible, self-organized, precise way of working, and a strong willingness to travel frequently for business trips to customer sites.</li></ul><br>Additional Information<br><p><strong>We Offer:</strong></p><br><ul><li>A competitive salary and benefits package.</li><li>Opportunities to work with market-leading, high-end pharmaceutical technologies.</li><li>A dynamic and supportive team culture </li><li>Long-term career growth in a vital and expanding industry.</li></ul><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div><br></div><div><div><div><div> <p> <strong>Connect to your opportunity</strong> </p> <ul> <li>7+ years of experience in the same field.</li> <li>End-to-End Development: Undertake end-to-end microservice development, from requirement analysis and design to implementation and deployment.</li> <li>Technology Stack Mastery: Proficiency back-end frameworks / Languages (Java, Spring Boot)</li> <li>Architecture Design: Design scalable and maintainable application architectures, ensuring efficient implementation of architectural patterns.</li> <li>API Development: Develop robust and efficient APIs to enable seamless communication between different parts of the application and potentially with third-party services.</li> <li>Version Control and Collaboration: Utilize version control systems like Git for collaborative development, ensuring code quality and smooth integration of features from multiple team members.</li> <li>Agile development methods: Follow Test Drive Development as a professional discipline to create software. Comfortable doing pair programming.</li> <li>Testing: Working knowledge of modern testing tools.</li> <li>DevOps: Practical experience in Continuous Integration/Continuous Delivery.</li> <li>Security Considerations: Implement security best practices, including data encryption, user authentication, and authorization mechanisms, to safeguard the application from potential threats.</li> <li>Performance Optimization: Analyse and optimize application performance, identifying bottlenecks and implementing strategies to enhance speed and responsiveness.</li> <li>Client Interaction: Collaborate closely with clients and stakeholders to gather requirements, provide updates, and address feedback, demonstrating strong communication and interpersonal skills.</li> </ul> <p> <strong> <br> Connect to your skills and professional experience</strong> </p> <ul> <li>Back-End Development: Experience with at least one back-end language/framework combination, like Java, Kotlin, Spring Boot to build server-side logic and APIs.</li> <li>Containers: Experience with Docker and Kubernetes.</li> <li>Version Control: Competence in using Git for version control, branching, and collaborating effectively with other team members on codebases.</li> <li>API Development: Ability to create and document APIs for communication between different parts of the application or external services.</li> <li>Basic DevOps Skills: Experience with basic deployment practices.</li> <li>Cloud experience: Experience with GCP.</li> <li>Debugging and Troubleshooting: Skill in identifying and resolving bugs, errors, and performance issues across the entire application stack.</li> <li>Continuous Learning: Demonstrated commitment to staying updated with industry trends and learning new technologies through online courses, coding communities, and self-driven projects.</li> </ul> <p> <strong>Connect to your service line - Technology and Transformation</strong> </p> <p>Distinctive thinking, deep expertise, and collaborative working. That s what connects us. That s what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we ll make an impact that matters.</p> <p> <strong>Connect to your Industry.</strong> </p> <p> What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte s clients include many of the world s largest organisations; I wanted to be part of a team that made a difference that I could be proud of. </p> <p>-Dan, Technolgy & Transformation</p> <p><br></p></div></div></div></div></div></section>
<p><b>POSITION SUMMARY </b></p><p><br></p><p>Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: high school diploma or G.E.D. equivalent.</p><p>Related Work Experience: At least 2 years of related work experience.</p><p>Supervisory Experience: At least 1 year of supervisory experience.</p><p>License or Certification: None</p>
<p>We are seeking experienced, customer-focused <strong>Multichannel Support Agents to handle Voice, Email, and Live Chat</strong> interactions for a rapidly growing e-commerce company operating in Europe. </p><p></p><p>In this role, you will be the front-line brand representatives, delivering high-quality, timely, and professional support to the customers.</p><p></p><p><strong>What You'll Do</strong></p><ul><li><p>Handle customer inquiries via <strong>call, email, and chat</strong> in accordance with defined SLAs.</p></li><li><p>Provide accurate, clear, and empathetic responses across all channels.</p></li><li><p>Manage multiple conversations simultaneously (especially chat and email) while maintaining quality. </p></li><li><p>Resolve customer issues independently where possible and escalate complex cases appropriately.</p></li><li><p>Accurately document interactions in CRM/ticketing systems. </p></li><li><p>Adapt quickly to seasonal fluctuations in contact volume, particularly during peak periods.</p></li><li><p>Maintain professionalism and consistency when representing the brand across different markets.<br></p></li></ul><p><strong>Schedule & Availability</strong></p><ul><li><p>Europe Business Hours (Equivalent to CET)</p></li><li><p>Reliable availability during peak seasonal periods is essential.</p></li></ul><p></p><p><strong>What We Offer</strong></p><ul><li><p>100% remote work</p></li><li><p>Collaborative and supportive global environment</p></li><li><p>Exposure to international clients</p></li><li><p>Opportunities for growth and development</p></li></ul><p></p><p><strong>Ideal Work Setup</strong></p><ul><li><p>System: Windows 10 or above (32-bit) or MacBook (no Chromebook, Linux, or desktop)</p></li><li><p>RAM: Minimum 8GB</p></li><li><p>Processor: Intel Core i5 or higher</p></li><li><p>Internet: 40–50 Mbps (download), 30 Mbps (upload)</p></li><li><p>Equipment: Wired headset</p></li><li><p>Environment: Quiet, distraction-free workspace</p></li></ul><p></p><p><strong>Requirements</strong></p><p><strong>What We’re Looking For</strong></p><p></p><p>Language Requirements</p><ul><li><p>Native or near-native proficiency in (MUST)<strong> German and English.</strong></p></li></ul><p></p><p>Customer Support Experience</p><ul><li><p>2+ years experience in a multichannel customer support role (voice, email, and live chat)</p></li><li><p>Prior experience supporting consumer-facing or<strong> e-commerce brands</strong> is strongly preferred.</p></li><li><p>Comfortable working in environments with variable and seasonal volumes.</p></li></ul><p></p><p>Communication & Soft Skills</p><ul><li><p>Excellent verbal and written communication skills.</p></li><li><p>Strong active listening and empathy.</p></li><li><p>Ability to explain processes and solutions clearly and confidently.</p></li><li><p>Culturally aware and comfortable supporting customers across different regions.</p></li><li><p>Calm, professional, and solution-oriented under pressure.</p></li></ul><p></p><p>Technical & System Skills</p><ul><li><p>Experience using CRM, ticketing, and telephony systems.<strong> Prior experience using Zendesk would be a strong advantage. </strong></p></li><li><p>Strong computer literacy and ability to learn new tools quickly.</p></li><li><p>Accurate documentation and attention to detail.</p></li></ul><p></p><p><strong>What Makes You a Great Fit</strong></p><ul><li><p>Prior experience working with international customer</p></li><li><p>Highly organized and self-disciplined.</p></li><li><p>Comfortable managing workload independently.</p></li><li><p>Flexible and adaptable to changing volumes and priorities.</p></li><li><p>Strong sense of ownership and accountability.</p></li><li><p>Professional, dependable, and brand-focused.</p></li></ul><p></p>
<p><strong>Job Title:</strong> Remote Operations Supervisor</p><p><strong>Department:</strong> Operations & Supply Chain Management</p><p><strong>Work Model:</strong> 100% Remote</p><p><strong>Job Purpose:</strong></p><p>Manage and monitor the daily performance of drivers and field staff to ensure smooth operations, achieve maximum productivity and compliance, and facilitate seamless financial and administrative flow between the field and management.</p><p><strong>Detailed Responsibilities:</strong></p><p><strong>Attendance & Readiness Management:</strong></p><ul><li><p>Communicate directly via WhatsApp with field staff 30 and 15 minutes prior to shift start to ensure readiness.</p></li><li><p>Escalate tardiness or absence to the direct supervisor 10 minutes before shift start for immediate action.</p></li></ul><p><strong>Performance Supervision & Evaluation:</strong></p><ul><li><p>Continuously supervise workflows to ensure full driver adherence throughout shift hours.</p></li><li><p>Conduct routine performance reviews every 3 hours.</p></li><li><p>Monitor unexplained downtime (1 to 2 hours) and report it immediately to management.</p></li></ul><p><strong>Data Management & Financial Coordination:</strong></p><ul><li><p>Receive end-of-day closure reports (total orders and collected cash).</p></li><li><p>Accurately enter and process data using Microsoft Excel.</p></li><li><p>Submit approved financial and operational reports to the accounting department within set deadlines.</p></li></ul><p><strong>Qualifications & Requirements:</strong></p><ul><li><p><strong>Technical Skills:</strong> Basic to intermediate proficiency in Microsoft Excel and data management principles.</p></li><li><p><strong>Language Skills:</strong> Very good level of spoken and written English.</p></li><li><p><strong>Equipment:</strong> A personal PC/laptop and a reliable, high-speed internet connection.</p></li><li><p><strong>Personal Attributes:</strong> Firmness, strong follow-up abilities, meticulous organization, and the capacity to work under pressure remotely.</p></li></ul><p><strong>Compensation & Benefits:</strong></p><ul><li><p><strong>Base Salary:</strong> EGP 7,500 per month.</p></li><li><p><strong>Incentives:</strong> Quarterly bonus tied to meeting performance standards and full operational compliance.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p><strong>Excel Proficiency:</strong> Ability to accurately enter and compile order data and collected amounts.</p></li><li><p><strong>Digital Communication:</strong> Professional handling of messaging applications (e.g., WhatsApp) for real-time coordination.</p></li><li><p><strong>English Proficiency:</strong> Very good level in spoken and written English to facilitate communication and reporting.</p></li></ul><p><strong>Soft Skills & Behavioral Competencies:</strong></p><ul><li><p><strong>Discipline & Accuracy:</strong> High attention to detail and accurate review of financial and productivity data.</p></li><li><p><strong>Firmness & Rigorous Follow-Up:</strong> Strong time management skills and the ability to hold the field team accountable to schedules.</p></li><li><p><strong>Rapid Escalation:</strong> Proactively reporting issues to management as soon as they occur (e.g., delays or work stoppages).</p></li></ul><p><strong>Work Environment Requirements:</strong></p><ul><li><p><strong>Remote Work Capability:</strong> High self-discipline to work 100% from home.</p></li><li><p><strong>Technical Equipment:</strong> Availability of a personal PC/laptop in good working condition.</p></li><li><p><strong>Network Connectivity:</strong> A strong and stable internet connection throughout shift hours.</p></li></ul><p><strong>Application Requirement</strong></p><ul><li><p>Submission of an updated Resume/CV containing relevant experience and personal details.</p></li></ul><p></p>
<p>POSITION SUMMARY Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent.</p><p>Related Work Experience: At least 2 years of related work experience.</p><p>Supervisory Experience: At least 1 year of supervisory experience.</p><p>License or Certification: None</p>
<p>1 | P a g e<br>
Supervisory Responsibilities:<br>
Direct Manager: General Manager<br>
Direct Subordinate:<br>
Finance team</p>
<p> </p>
<p>Work Relations:<br>
External Relations<br>
External Auditors<br>
Tax Consultant<br>
Tax Authority<br>
Banks<br>
Internal Relations All the deps.</p>
<p> </p>
<p>Senior Accountant Job Summary<br>
Manages and coordinates company s financial function including general accounting, cost<br>
management, budgeting, and Taxation in accordance with corporate policies and procedures to<br>
meet company s business requirements.<br>
Duties & Responsibilities<br>
Implements and administers established accounting and controlling policies, procedures,<br>
and practices to meet finance requirements supporting short and long-term business<br>
needs.<br>
Plan the company cash flow needs according to business plan with optimized financial<br>
cost to develop and support short and long term investment strategies<br>
Verify, allocate, post and reconcile accounts payable and receivable<br>
Produce error-free accounting reports and present their results<br>
Analyze financial information and summarize financial status<br>
Evaluate external economic trends, including effects of government legislation and also<br>
review, analyze new, proposed, or revised laws, regulations, policies to determine their<br>
impact on our business and to recommend appropriate investment decisions.<br>
Examine, evaluate, and check maintenance of the organization s general ledger and related<br>
accounting practices, including payables, receivables, and adjusting entries . etc. to<br>
ensure an accurate profit and loss result</p>
<p>Position Description:</p>
<p>Job Title<br>
Senior Accountant</p>
<p>Section:<br>
Finance Department:</p>
<p> Manages bank relationships including banking activities reporting (bank balances and<br>
service fees, bank rates) to fund business activities in a manner consistent with<br>
company s business objectives.<br>
Serves as principal contact for negotiations with the External parties External<br>
Auditors, Tax consultant, etc.<br>
Work over balance sheet and the compliance of the organization s practices with<br>
applicable legislation and tax authorities.<br>
Ensures accurate and timely recording and reporting of operating results<br>
Job Requirement:<br>
Bachelor s degree in commerce major in accounting<br>
3+ years of Experience<br>
Understanding of Generally Accepted Accounting Principles (GAAP) & Egypt Tax Law.<br>
CRM experience & Advanced MS Excel skills.<br>
Good Command of the English Language.<br>
Job Competencies:<br>
Coping with Pressures and Setbacks<br>
Planning and Organizing<br>
Leading and Supervising<br>
Formulating Strategies and Concepts<br>
Strong financial analysis skills.<br>
Awareness of business trends.</p>
<p>JOB Benefits:<br>
Social, Life & Health Insurance Supporting your health and your wallet, this<br>
benefit reimburses you for the cost of everyday health care.<br>
Great career development Receive industry-leading training from the brand you<br>
whilst you develop your skills with the Inchcape training team.</p>
<p> </p>
<p>Work Condition::</p>
<p> 90 % office base<br>
10 % outdoor base</p>
<p>Monitoring of digital and social media channels, collecting, structuring, and analyzing data from multiple sources to support Brands and Functions with reputation management, social insights and content marketing.</p><p>A day in the life of...</p><p>Ensure all relevant data is processed, labelled/tagged, and structured accurately in corresponding digital and media analytics tool</p><p>Omnichannel analysis to deliver data-driven conclusions in reports/ dashboards/ presentations to address business questions, including but not limited to social brand equity report, owned digital and social channels measurement, analysis of marketing campaign performance, analysis and insight on brand ecosystem and crisis listening.</p><p>Support with ad-hoc business requests including but not limited to data pulls, data structuring and analysis.</p><p>Crisis listening to identify potential reputational risks and timely alerting respective Functions/Brands to help prevent issue escalation, provide support in issue management</p><p>Updating Standard Routines based on assignment</p><p>Work with cross-functional teams on the day-to-day execution of analytics projects and initiatives</p><p>Ensures the best performance of the team, timely problem solving and controlling critical activities by daily checks, feedback and performance KPIs discussion on team meetings</p><p>Develops and evolving workflows and processes to scale services for the IMS department and maximize productivity of the team.</p><p>Operational leadership to implement transformation in the team, lead service delivery redesign and promote efficiency.</p><p>Shift Management and Resource planning</p><p>Staffing/Recruitment. Talent management.</p><p>Aligns and implements needed actions supporting planned transitions and inflows. Creates proposals for scope increase and ensuring social/digital best practices are included.</p><p><strong>Desired Candidate Profile</strong></p><p>University Degree (e.g. marketing, business studies, communications, journalism, media studies, psychology)</p><p>Minimum 5 years experience in people leadership (at least a team of 15 members) and social media research and strong analytical skills.</p><p>Solid understanding of how Social Media platforms work (Twitter, Facebook, LinkedIn, Instagram, YouTube, TikTok etc.)</p><p>Understanding of key functionality of social media listening tools (Social Studio, Socialbakers, Sprinklr, TalkWalker, Google Ananlytics or similar)</p><p>Ability to work with large volumes of data coming from different sources; basic understanding of data types and structure</p><p>Excel knowledge (able to organize tables, build simple charts, sorting, filtering, conditional formatting etc.)</p><p>Basic data visualization and presentation skills</p><p>Confident user of MS Word, PowerPoint</p><p>Experience working with analytical tasks (work-related or academical) a plus</p><p>Knowledge of English (advanced level) + additional language as per the project requirements</p>
<p>Records and collects all keys and papers held within the Housekeeping Office. Ensures the sorting of all daily activity reports in the Housekeeping Office. Protects the privacy and security of guests and co-workers. Answers phone calls promptly, following proper telephone etiquettes as trained and per the standards. Records all incoming calls, ensures all messages are disseminated and followed up accordingly. Handles all issues pertaining to Lost & Found - receiving, recording, storage, claiming and clearing. Updates and maintains all housekeeping files. Updates and prints out from the Opera system the room discrepancy report in morning and afternoon and ensures the submission of a copy to Accounts and Front Office. Arranges baby-sitting for guests and prepares attendance sheets for the monthly payroll. Keeps and maintains the cleanliness and tidiness of the Housekeeping Office. Clears all outdated reports on a monthly basis based on the hotel standard for record keeping. Supports all co-workers and treats them with dignity and respect. Protects company tools, equipment, machines, or other assets in accordance with company policies and procedures. Ensures uniform, nametag, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures. To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment. To provide carrying chemicals safely, carrying, storing and using in accordance with laws, controlling reducing chemical dirtiness. Carries out all responsibilities related to the quality management systems implemented at the facilities Carries out all other duties assigned by managers and hotel management not specified in the job description.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: At least a high school or vocational diploma</p><p>Experience: At least 1 year of experience in the related field.</p><p>Foreign Language: English.</p><p>Courses and Training: Prior attendance in courses and seminars in the related field.</p><p>Computer Literacy: Must.</p><p>Skills: Adaptability/Flexibility, Stress Tolerance</p>
<p>We are seeking a technical and customer-focused Security Implementation Engineer to join our growing team. This role is central to our customer success mission, responsible for the end-to-end technical integration of new clients into COGNNA's security monitoring Platform. The ideal candidate is a hands-on expert with major SIEM/Security platforms and possesses deep system administration skills across Linux, Windows, and cloud environments, enabling them to independently troubleshoot and resolve complex integration challenges. Key Responsibilities Client Onboarding & Implementation: Lead the technical onboarding process for new customers, from initial kick-off to full operational status. Integrate customer log sources (e.g., firewalls, servers, cloud platforms, applications) with our security data lake. Develop and configure custom parsers and data connectors to ensure accurate data ingestion and normalization. System Administration & Troubleshooting: Utilize deep expertise in Linux and Windows Server to troubleshoot agent installations, log forwarding configurations, and connectivity issues directly on customer systems. Act as the primary technical resource for diagnosing and resolving complex infrastructure and OS-level issues that impede data collection. Contribute to the continuous improvement of our onboarding processes, creating documentation and automation scripts to increase efficiency. Security Advisory & Customer Success: Serve as a trusted technical advisor to clients during the onboarding phase, providing guidance on logging best practices and security architecture. Work closely with the Security Operations Center (SOC) and account managers to ensure a seamless handover of clients upon successful onboarding.</p><p><strong>Desired Candidate Profile</strong></p><p>Hands-on experience in a technical cybersecurity role (e.g., SOC Engineer, SIEM Engineer, Security Consultant). 3+ with direct responsibility for technical implementation or support. Proven experience managing and troubleshooting both Linux (e.g., Ubuntu, CentOS) and Windows Server environments in a production setting. Technical Skills: SIEM: Expertise with major SIEM platforms. Experience with systems like Splunk, Microsoft Sentinel, Elastic Search, or Google SecOps is essential. Operating Systems: Deep proficiency in system administration, log management, and troubleshooting across Linux and Windows. Scripting: Proficiency in at least one scripting language (e.g., Python, Bash, PowerShell) for automation and parsing. Security Concepts: Strong knowledge of network security architecture, cloud security (AWS, Azure, GCP), and security devices (Firewalls, IDS/IPS, EDR). Google Cloud and management of Google SecOps experience. Soft Skills: Exceptional problem-solving skills with the ability to work independently. Strong communication and interpersonal skills, with an ability to articulate technical concepts to diverse audiences. A proactive, detail-oriented, and self-motivated work ethic.</p>