Security Camera Watch Jobs in Egypt

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Shape &amp; Create - And make it happen!</b></span><span>The Villeroy &amp; Boch Group with its Ideal Standard brand is one of the world's leading manufacturers in the ceramics and lifestyle sector. With our innovative and stylish products from the Dining &amp; Lifestyle and Bath &amp; Wellness segments, we have been creating moments and rooms to feel good in since 1748. Our success is based on the passion, design expertise and innovative strength of our more than 13,000 employees in 42 countries. </span><span>Want to become part of us? #shapeandcreate</span><ul><li>Configuring, maintaining, and troubleshooting a wide range of network devices, including routers, switches, firewalls (e.g., Cisco ASA, Palo Alto, FortiGate), and load balancers, along with wireless access points.</li><li>Ensuring high network performance, security, and availability through continuous monitoring, proactive maintenance, and rapid incident response.</li><li>Managing VPN solutions, network access control (NAC) systems, and other network-centric security mechanisms to protect V&amp;B's digital assets.</li><li>Utilizing network monitoring and management tools (e.g., SolarWinds, PRTG, Zabbix) to identify, diagnose, and resolve complex network issues, performing thorough root cause analysis.</li><li>Design, implement, and maintain robust, secure, and scalable LAN, WAN, and WLAN infrastructures across all locations.</li><li>Develop and maintain comprehensive network documentation, including diagrams, configurations, and standard operating procedures.</li><li>Collaborate with IT teams and external vendors to understand requirements, propose solutions, and implement new network services and technologies.</li><li>Manage network addressing schemes (IPAM), implement and configure routing protocols (e.g., BGP, OSPF, EIGRP), and configure network devices for authentication and authorization services.</li><li>Ensure strict compliance with company’s IT security policies and industry best practices specifically related to network infrastructure.</li><li>Participate actively in network capacity planning, disaster recovery initiatives, and business continuity planning relevant to network infrastructure.</li><li>Provide specialized technical guidance and support to other IT teams and end-users on network-related issues, ensuring optimal network connectivity for all enterprise systems.</li></ul><p>Your Profile:</p><br><ul><li><span>Bachelor's degree in Computer Science, Information Technology, Electrical Engineering, or a closely related field.</span></li><li><span>A Master's degree is a Core networking certification such as CCNA, CCNP, or CompTIA Network+ is preferred.</span></li><li><span>Highly Desirable: Specialized certifications in cloud networking (e.g., Azure Network Engineer Associate, Google Cloud Certified – Network Engineer), advanced Cisco (CCIE), or specific firewall vendors (Palo Alto PCNSE, Fortinet NSE).</span></li><li><span>3-5 years of proven experience in a dedicated Network Engineer or Network Administrator role.</span></li><li><span>Excellent command of the English language, both written and spoken, to facilitate global collaboration.</span></li><li><span>Proficiency in Microsoft Office Suite for documentation and reporting.</span></li><li><span>Deep knowledge of network protocols including TCP/IP, routing protocols (BGP, OSPF, EIGRP), and switching technologies (VLANs, STP).</span></li><li><span>Extensive experience with network devices: Configuration, maintenance, and troubleshooting of routers, switches, firewalls, and load balancers.</span></li><li><span>Strong grasp of network security: VPN management (IPSec, SSL), ACLs, IDS/IPS), and NAC solutions.</span></li><li><span>Proficiency in network monitoring, diagnostic, and analysis tools.</span></li></ul><ul><li><span>Excellent analytical, diagnostic, and problem-solving skills with a methodical approach to troubleshooting.</span></li><li><span>Strong communication and collaboration skills, with the ability to articulate technical information clearly and effectively to diverse audiences (technical and non-technical stakeholders) and to create comprehensive documentation.</span></li><li><span>Ability to work effectively in cross-functional teams, fostering positive relationships with development teams, business users, and other IT colleagues.</span></li><li><span>A proactive individual who can anticipate potential issues, propose effective solutions, and take ownership of tasks to improve system reliability and performance.</span></li><li><span>Highly detailed-oriented in configuration, monitoring, and problem diagnosis to prevent errors and ensure high-quality service delivery.</span> <span>​</span></li></ul><span><b>Think outside the box with us! #shapeandcreate</b></span> </div>

<p>Reports To: Chief Executive Officer (CEO)</p><h2>About the Role</h2><p>We are seeking an experienced HR &amp; Administration Director to lead our Human Resources and Administration functions, drive organizational transformation, and build a high-performance culture aligned with the company's strategic objectives.</p><h2>Key Responsibilities</h2><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Develop and execute the HR &amp; Administration strategy aligned with business goals.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Lead all HR functions, including Talent Acquisition, Personnel, Payroll, Compensation &amp; Benefits, Performance Management, Learning &amp; Development, and Employee Relations.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Oversee all Administration operations, including facilities, office operations, security, fleet, and general services.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Partner with executive management on organizational design, workforce planning, succession planning, and change management.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Build leadership capabilities, strengthen employee engagement, and drive talent retention.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Lead HR digital transformation initiatives, including HRIS and ERP systems.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Establish HR policies, governance, KPIs, dashboards, and ensure full compliance with labor laws and company regulations.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Manage departmental budgets, vendors, and service providers to ensure operational excellence and cost efficiency.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are seeking an experienced IT Manager to oversee IT operations, ensure service excellence, and maintain the stability of business-critical systems.<br> The ideal candidate will have strong expertise in IT operations, incident management, Root Cause Analysis (RCA), CRM systems, SLA management, and on-site technical support.<br> This role requires excellent problem-solving skills, leadership abilities, and a customer-focused mindset to ensure seamless IT service delivery.<br> Key Responsibilities Manage day-to-day IT operations and ensure high availability of IT services.<br> Lead incident management activities, ensuring timely resolution of critical issues.<br> Conduct Root Cause Analysis (RCA) for recurring incidents and implement preventive actions.<br> Monitor and maintain Service Level Agreements (SLAs), ensuring compliance with agreed service targets.<br> Administer, support, and optimize CRM systems to meet business requirements.<br> Provide and oversee on-site technical support for hardware, software, network, and end-user issues.<br> Coordinate with internal teams and external vendors for issue resolution and service delivery.<br> Monitor system performance and implement continuous improvements to enhance operational efficiency.<br> Develop and maintain IT policies, procedures, and documentation.<br> Manage IT assets, licenses, and infrastructure.<br> Prepare operational reports, incident summaries, SLA performance reports, and management dashboards.<br> Lead, mentor, and support IT support teams to ensure high-quality service delivery.<br> Ensure compliance with organizational security standards and IT best practices.<br> Required Skills Strong knowledge of IT Operations Management.<br> Hands-on experience in Incident Management and Problem Management.<br> Expertise in conducting Root Cause Analysis (RCA).<br> Experience working with CRM platforms (e.<br>g., Salesforce, Microsoft Dynamics, Zoho CRM, or similar).<br> Strong understanding of SLA monitoring and service delivery metrics.<br> Experience providing on-site IT support in enterprise environments.<br> Knowledge of ITIL framework and IT Service Management (ITSM) best practices.<br> Familiarity with Windows Server, Active Directory, Microsoft 365, networking, and system administration.<br> Excellent analytical, troubleshooting, and decision-making skills.<br> Strong communication and stakeholder management abilities.<br> Ability to prioritize multiple tasks in a fast-paced environment.<br> Bachelor's degree in Information Technology, Computer Science, or a related field.<br> 4–6 years of experience in IT Operations or IT Infrastructure, with experience in a leadership or supervisory role.<br> ITIL Foundation certification is preferred.<br> Microsoft, Cisco, or other relevant technical certifications are a plus.<br></span> </div>

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>A true home away from home. Four Seasons Resort at Sharm El Sheikh dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture is personified by its employees - people who share a single focus and encourage to offer phenomenal service.</p> <h4>About the role</h4> <p>The General Cashier is responsible for managing and reconciling all cash transactions within the hotel to ensure accuracy and compliance with financial policies. This role supports the business by safeguarding cash assets and maintaining smooth financial operations that contribute to overall profitability and guest satisfaction.</p> <h4>What you will do</h4> <ul> <li>Ensure all local and corporate policies, rules, internal controls and procedures and safeguards are in place, as they relate to House Banks.</li> <li>Retrieve deposit envelopes from the drop safe for processing, accompanied by a Security Officer or the Director of Finance's designate.</li> <li>Audit cashiers’ daily deposits and prepare the daily hotel deposit.</li> <li>Count, balance, organize and monitor own bank and safe.</li> <li>Process foreign currencies in accordance with local policy.</li> <li>Prepare and distribute cashiers’ due backs.</li> <li>Prepare the daily cash report.</li> <li>Issue cashier banks and assign safety deposit boxes for safekeeping of the banks.</li> <li>Prepare and maintain a log on all issued house banks.</li> <li>Make petty cash disbursements according to established guidelines.</li> <li>Perform any additional duties as assigned by the Director of Finance or Assistant Director of Finance.</li> <li>Maintain an accurate, orderly and up-to-date file for all outstanding bank contracts.</li> <li>File documents and reports.</li> </ul> <h4>What you bring</h4> <ul> <li>Excellent written and verbal communication skills to prepare and deliver reports.</li> <li>Apply an ethical approach to the outcome of situations.</li> <li>Plan and monitor duties to ensure effective and efficient use of all available resources in order to make the greatest impact on the hotel’s/resort’s objectives.</li> <li>Strong interpersonal and relationship-building skills to work with peers, superiors and clients.</li> <li>Use ample and efficient time to fully grasp the financial and practical implications before making a decision.</li> <li>Demonstrate the ability to multi-task.</li> </ul> <h4>What we offer:</h4> <ul> <li>Competitive salary, wages, and a comprehensive benefits package.</li> <li>Excellent training and development opportunities.</li> <li>Employee discount for stays at any Four Seasons worldwide.</li> <li>Complimentary dry cleaning for employee uniforms.</li> <li>Complimentary employee meals.</li> </ul> <h4>Schedule & Hours:</h4> <p>Full time (8 hours)</p></p><p></p>

Platform Engineer – CI/CD Gate & Online Evaluation<br>Project Overview Our customer is a multinational corporation with more than a century of history and operations in over 180 countries. As part of its transformation journey, the company is introducing a portfolio of Reduced-Risk Products (RRPs) for more than one billion consumers worldwide. Intellia supports the customer by engineering a comprehensive software ecosystem powering innovative IoT products, digital experiences, and enterprise platforms. Our teams build core platform components for e Commerce, Digital Marketing, IoT, and Digital Engineering solutions. As a Platform Engineer – CI/CD Gate & Online Evaluation, you will join the Core Architecture Team and play a key role in enabling reliable, scalable, and governed AI deployments by integrating automated quality evaluation into enterprise CI/CD pipelines and production environments. The platform consists of shared services and applications that accelerate software delivery by addressing common SDLC challenges while providing engineering teams with standardized technologies, best practices, governance, and compliance capabilities.<br>About the Role We are looking for a Platform Engineer – CI/CD Gate & Online Evaluation to help establish automated quality controls for enterprise AI platforms and agent-based systems. In this role, you will integrate evaluation workflows into deployment pipelines, configure online quality monitoring, and build operational visibility for AI performance, reliability, and compliance. Working closely with Platform Engineers, Dev Ops Engineers, AI Engineers, and Governance teams, you will ensure AI agents meet quality standards before deployment and continue to perform reliably in production.<br>Responsibilities Design and implement CI/CD quality gates using AWS Agent Core Evaluation to validate AI agents and workflows before deployment. Integrate evaluation execution into Git Hub Actions and deployment pipelines to automate release decisions. Configure and maintain on-demand evaluation workflows for pre-release quality validation and regression detection. Implement and manage online evaluation capabilities, including production sampling strategies and evaluation scheduling. Build Amazon Cloud Watch dashboards to visualize evaluation scores, quality trends, and AI agent performance over time. Configure Cloud Watch alarms and notifications to detect quality degradation, performance regressions, and operational issues. Collaborate with AI Engineering teams to define evaluation thresholds, release criteria, and quality acceptance standards. Integrate evaluation results into enterprise monitoring, observability, and operational reporting workflows. Analyze evaluation outcomes to identify regressions across AI agent versions, prompts, tools, and workflows. Develop automation that enables continuous validation of AI systems throughout the software development lifecycle. Partner with Platform Engineering and Dev Ops teams to improve deployment safety, operational readiness, and governance controls for AI workloads. Contribute to enterprise AI quality engineering standards, deployment best practices, and monitoring frameworks.<br>Requirements Experience Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a related field.4+ years of experience in Platform Engineering, Dev Ops Engineering, Site Reliability Engineering (SRE), or Cloud Engineering. Hands-on experience designing and maintaining CI/CD pipelines. Experience implementing deployment quality gates and release automation. Experience designing Cloud Watch dashboards, alarms, and monitoring solutions. Experience working with AWS cloud services in production environments. Technical Skills AWS Agent Core Evaluation API (Create Evaluation) for on-demand evaluation workflows. Git Hub Actions integration for automated deployment pipelines. CI/CD pipeline automation and release orchestration. Online evaluation configuration, including production sampling strategies. Amazon Cloud Watch dashboards, metrics, alarms, and monitoring. Quality gate implementation and automated deployment validation. Observability and operational monitoring. Regression detection and release validation. Infrastructure automation and scripting. Git version control and modern Dev Ops practices.<br>Nice to Have Experience with AWS Agent Core Evaluation online mode and sampling configuration. Experience comparing AWS Agent Core Runtime versions using automated evaluation for regression detection. Experience with Cloud Watch Embedded Metric Format (EMF) for structured evaluation metrics. Familiarity with enterprise AI governance and Responsible AI practices. Experience supporting AI platforms, LLM applications, or agent-based systems. Knowledge of Infrastructure as Code (Terraform, AWS Cloud Formation, or AWS CDK).<br>Why Join Us? Help build enterprise-scale AI quality engineering and deployment standards. Work with cutting-edge AI platforms, cloud-native technologies, and Dev Ops automation. Design automated quality gates that improve the reliability and safety of AI systems. Collaborate with highly skilled Platform, AI, Dev Ops, and Cloud Engineering teams. Make a direct impact on the delivery of enterprise AI solutions used at global scale.

Job Overview<br>The IT Operations Consultants responsible for supporting and maintaining enterprise IT systems, databases, and related infrastructure to ensure reliability, performance, availability, and security. The role involves system maintenance, troubleshooting, upgrades, backup and recovery activities, and ensuring compliance with IT policies and best practices.<br>Key Responsibilities IT Systems & Database Administration Support the installation, configuration, maintenance, and upgrade of enterprise databases and IT systems. Manage database environments, users, schemas, and related configurations. Perform regular system health checks and capacity planning. Support system patching, security updates, and vulnerability remediation. Monitor system and database performance and implement optimization activities. Troubleshoot performance, connectivity, and system-related issues. Backup, Recovery & Availability Support the implementation and maintenance of backup and recovery procedures. Assist with disaster recovery and business continuity activities. Monitor system availability and support initiatives to minimize downtime. Participate in recovery testing and ensure appropriate documentation is maintained. IT Operations & Troubleshooting Provide technical support for production systems and databases. Investigate and resolve system errors, performance issues, and connectivity problems. Collaborate with application, infrastructure, security, and support teams to resolve technical issues. Support system upgrades, maintenance activities, and operational improvements. Cloud & Enterprise Applications Support cloud-based infrastructure and enterprise application environments. Assist with the administration and maintenance of cloud services and integrations. Support the implementation and maintenance of enterprise business applications. Security, Compliance & Governance Ensure IT operations comply with applicable security policies, procedures, and standards. Support security assessments, patching, and vulnerability remediation activities. Maintain appropriate technical documentation and operational records. Collaborate with IT security and compliance teams on relevant initiatives. Policies, Processes & Procedures Implement approved IT policies, processes, and procedures. Ensure operational activities are performed in a controlled and consistent manner. Maintain documentation related to IT operations and system administration. Continuous Improvement Identify opportunities to improve IT systems, processes, reliability, and operational efficiency. Contribute to initiatives aimed at improving productivity, reducing costs, and enhancing service quality. Stay informed about relevant technologies and industry best practices. Key Internal & External Contacts<br>Internal:IT Team Business Units Information Security & Compliance Teams External:IT Vendors Technology Partners Service Providers<br>Qualifications & Requirements Knowledge & Experience4–6 years of relevant experience in IT operations, database administration, system administration, or a related field. Strong knowledge of database administration and SQL. Experience with database backup, recovery, performance monitoring, and troubleshooting. Familiarity with Linux/Unix environments is preferred. Experience with cloud technologies and enterprise applications is preferred. Strong understanding of IT operations, system availability, security, and maintenance. Education & Certifications Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field. Relevant professional certifications in database administration, cloud technologies, or IT operations are preferred. Key Competencies Strong analytical and troubleshooting skills. Good understanding of IT infrastructure and enterprise systems. Ability to work effectively under pressure and manage operational priorities. Strong communication and teamwork skills. Attention to detail and commitment to service quality. Ability to work collaboratively with technical and business stakeholders.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We're not just building brands, we're shaping how the world experiences beauty (and it takes a lot of cool jobs to do it). Intrigued? Keep reading, this might be the opportunity you've been searching for. A Day in the Life As a Senior Credit Specialist based in our Cairo office, you will play a pivotal role in securing our financial health and enabling business growth across all four of our divisions. Reporting to [Insert Manager Title], you will be the key expert in managing credit risk and optimizing the order-to-cash cycle, acting as a strategic partner to our commercial and finance teams. Credit Risk &amp; Strategy Management Credit Committees: Organize and lead weekly and monthly credit meetings with the Country Manager, CFO, DOP, and Division Heads. Prepare meeting minutes, highlight aging risks, and communicate actionable insights. Risk Assessment &amp; Scoring: Apply a robust Credit Scoring Model (evaluating insurance, payment behavior, external info, etc.) to assess risk. Manage Bad Debt Provisions (statistical and customer-specific) in alignment with the CFO. Credit Limits &amp; Insurance: Set and review customer credit limit budgets. Handle customer credit insurance portfolios and negotiate updates/increases with the insurance company. Order Management: Oversee the blocking and unblocking of customer orders based on overdue days, credit limit deviations, and risk classifications. Send weekly recommendations on blocked customers prior to invoicing. Collections &amp; Account Reconciliation Cash Collection: Monitor aging reports, prepare expected collection forecasts, and ensure no overdues exceed 30 days beyond normal terms. Follow up directly with main distributors to confirm timely, accurate payments. Reconciliations: Analyze and match invoices with customer payments. Conduct monthly reconciliation meetings with Sales Reps, Key Account Managers (KAMs), and Division Heads to resolve discrepancies immediately. KPI Reporting: Calculate monthly credit indicators and credit days, ensuring alignment with budgeted days. Report KPIs to the Zone and handle all related communications. Claims, Deductions &amp; Customer Onboarding Claims Management: Handle customer claims, commercial deductions (promotions, rebates, OCAs), and pricing discrepancies. Ensure alignment with the budget controller, record payments, and manage General Ledger (GL) reconciliations. Customer Onboarding: Partner with the Customer Care and Sales teams to vet new customers. Oversee the collection of legal and financial documents (Commercial Register, Tax Card, Bank Letters, Financial Statements, Solvency Tests) and conduct corruption risk assessments. Dunning &amp; Controls: Execute the company s Dunning Procedure and maintain strict internal controls, including dual-control verifications on Customer Master modifications.</p></div></section>

Established in 2008, Geidea epitomises customer focused empowerment and commercial success through continuous innovation Geidea makes best in class digital payment solutions available for all by attracting and leveraging the best creative & entrepreneurial talent in the market Our solutions give any business the chance to get ahead and reach for more no matter their size or maturity. Our technology mirrors our people - Smart, Innovative & Forward Thinkiking To maintain competitive advantage as we grow, we are currently looking for a new "Cybersecurity Defense Expert"<br>Job purpose:The purpose of this role is to lead the defense against cyber threats through proactive SOC Monitoring, DFIR, Threat Intelligence, and Vulnerability Management, ensuring the integrity, confidentiality, and availability of information systems in all regions.<br>Key accountabilities and decision ownership:Lead and enhance SOC operations, focusing on real-time threat detection, incident response, and continuous monitoring. Coordinate digital forensics and incident response efforts to mitigate threats efficiently and reduce recovery time. Develop and implement a threat intelligence program to identify and counteract evolving cyber threat Manage the Vulnerability Management Program, including regular assessments, risk prioritization, and remediation strategies. Support the cybersecurity vision and strategy in alignment with defense operations and organizational goals. Oversee information security audits, whether by performed by organization or third-party personnel. Lead integration of standard and non-standard logs in SIEM. Create reports, dashboards, metrics for SOC operations and presentation to Senior Management. Lead team & vendor management overall use of resources and initiation of corrective action where required for Security Operations Center. Develop and maintain enterprise Threat & Vulnerability Management framework and necessary program operational capabilities that include identify, risk assess, and monitor of vulnerability and associated remediation. Maintain control effectiveness and continuously identify gaps in detection controls across the environment, including Geidea’s cloud environments. Serve as the process owner of all ongoing activities related to the confidentiality, integrity and availability of information and resources of customers, business partners, employees, and business information, in compliance with the organization's Cyber and Information security policies. Evaluate team performance and build on people capabilities.<br>Must have technical / professional qualifications:2-3 years of experience Bachelor’s degree in computer science, Information Technology, Telecommunications, Electronics & Electrical or any related field. Certifications:GCIHGCFAExperience in cybersecurity architecture design. Experience in NESA IAR, SAMA CSF, PCI-DSS, NCA is a must.<br>Our values guide how we think and act - They describe what we care about the most. Customer first - It’s embedded in our design thinking and customer service approach. Open - Openness allows us to constantly improve and evolve. Real - No jargon and no excuses! Bold - Constantly challenging ourselves and our way of thinking. Resilient – If we fail, we bounce back stronger than before. Collaborative - We know that we can achieve a lot more as a team. We are changing lives by constantly striving for a better solution. Click apply below and become part of the Geidea story

<p><b>Principal Responsibilities:</b></p><ul><li>Cloud Infrastructure Administration</li><li>Support and maintain enterprise cloud environments primarily in Microsoft Azure.</li><li>Provision, monitor, and troubleshoot Azure resources.</li><li>Manage and support: Virtual Machines, Virtual Networks, Azure Storage, Azure Backup, Azure Monitor, Log Analytics, Azure Key Vault</li><li>Assist with cloud migrations and modernization projects.</li><li>Monitor cloud utilization and assist with cost optimization initiatives.</li><li>Ensure cloud resources comply with organizational security standards.</li><li>Microsoft 365 Administration &amp; Support</li><li>Administer and support Microsoft 365 services.</li><li>Manage and troubleshoot: Exchange Online, Microsoft Teams, SharePoint Online, OneDrive for Business, Microsoft Intune, Microsoft Defender</li><li>Support tenant administration and governance activities.</li><li>Assist in implementing and maintaining compliance and retention policies.</li><li>Troubleshoot user, licensing, and service-related issues.</li><li>Identity &amp; Access Management (IAM)</li><li>Administer Microsoft Entra ID and hybrid identity environments.</li><li>Support: Single Sign-On (SSO), Multi-Factor Authentication (MFA), Conditional Access Policies, Role-Based Access Control (RBAC), Privileged Identity Management (PIM)</li><li>Manage user onboarding, offboarding, and access lifecycle processes.</li><li>Support integrations with SaaS applications and identity providers.</li><li>Assist with troubleshooting authentication and access-related issues.</li><li>Security &amp; Compliance</li><li>Implement and maintain infrastructure security controls.</li><li>Support: Conditional Access, Device Compliance, Endpoint Security, Microsoft Defender, Data Protection Controls</li><li>Participate in vulnerability remediation activities.</li><li>Assist with audit requests and compliance reviews.</li><li>Follow security best practices and organizational policies.</li><li>Infrastructure Automation</li><li>Develop and maintain automation scripts and operational workflows.</li><li>Utilize: PowerShell, Azure Automation, Power Platform, Microsoft Graph API, REST APIs</li><li>Automate routine administrative tasks and reporting.</li><li>Maintain automation documentation and operational procedures.</li><li>Enterprise Applications &amp; Integrations</li><li>Support enterprise integrations and connectivity solutions.</li><li>Manage and troubleshoot: SFTP Platforms, DNS Services, VPN Connectivity, API Integrations, Secure File Transfer Solutions</li><li>Work with application owners to ensure reliable service delivery.</li><li>Support data exchange and integration processes.</li><li>Endpoint &amp; Device Management</li><li>Administer Microsoft Intune and Endpoint Management solutions.</li><li>Manage: Windows Devices, macOS Devices, iOS Devices, Android Devices</li><li>Configure: Device Enrollment, Compliance Policies, Application Deployment, Security Policies, Certificate Management</li><li>Support endpoint troubleshooting and user onboarding activities.</li><li>Monitoring &amp; Operational Support</li><li>Monitor infrastructure health, availability, and performance.</li><li>Participate in incident response and problem resolution activities.</li><li>Support disaster recovery and business continuity processes.</li><li>Maintain technical documentation and operational runbooks.</li><li>Participate in on-call or after-hours support as required.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Skills:</p><ul><li>Experience with enterprise identity and access management solutions.</li><li>Experience supporting infrastructure projects and operational initiatives.</li><li>Strong troubleshooting and technical problem-solving skills.</li><li>Experience with PowerShell scripting and automation.</li><li>Cloud &amp; Infrastructure</li><li>Microsoft Azure, Azure Virtual Machines, Azure Networking, Azure Storage, Azure Monitor, Backup and Recovery</li><li>Microsoft 365, Exchange Online, Microsoft Teams, SharePoint Online, OneDrive, Intune, Defender</li><li>Identity, Microsoft Entra ID, SSO, MFA, Conditional Access, PIM, RBAC</li><li>Automation, PowerShell, Azure Automation, Graph API, REST API, Power Platform</li><li>Endpoint Management, Windows 10/11, macOS, Mobile Device Management (MDM), Endpoint Security</li></ul><p>Education &amp; Experience:</p><ul><li>Bachelor's degree in computer science, Information Technology, Engineering, or related field. Equivalent work experience may be considered.</li><li>5+ years of IT Infrastructure experience.</li><li>3+ years supporting Microsoft Azure and Microsoft 365 environments.</li></ul>

<ul><li><p>Manage and optimize the enterprise SIEM environment. Develop, tune, and maintain correlation rules, dashboards, and automated alerts to ensure the rapid identification of anomalous network and user behaviour.</p></li><li><p>Deploy, manage, and monitor Endpoint Detection and Response (EDR) solutions across the organization. Investigate endpoint alerts, isolate compromised hosts</p></li><li><p>Manage Web Application Firewalls (WAF) to protect public-facing applications from web-based attacks. Tune and monitor Intrusion Detection and Prevention Systems (IDS/IPS) to block malicious network traffic.</p></li><li><p>Write comprehensive reports including assessment-based findings, outcomes and propositions for further system security enhancement.</p></li><li><p>Design computer security strategy and engineer comprehensive cybersecurity architecture.</p></li><li><p>Develop and implement user awareness policies and procedures.</p></li><li><p>Apply the required HSE (Health &amp; Safety) regulations.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor degree of Computer Science&nbsp;</p></li><li><p>(Certified (CISSP, CEH, CISM, Security+).</p></li><li><p>Proven work At least 2-year experience as a System Security Engineer or Information Security Enginee</p></li><li><p>Hands-on experience with SIEM Elastic Search</p></li><li><p>Ability to write queries (e.g., KQL, EQL) to search through massive log datasets.&nbsp;</p></li><li><p>Experience parsing logs, creating data visualizations, and building custom threat detection rules.</p></li><li><p>Operational experience with enterprise EDR platforms</p></li><li><p>Ability to analyse process trees, memory alerts, and registry changes to identify malware or unauthorized access.</p></li><li><p>Understanding of the OWASP, MITTER Attack</p></li><li><p>Experience running vulnerability scanners</p></li><li><p>Experience on integrate SIEM to other security tools like EDR / Forti<br>&nbsp;</p></li></ul><p></p>

Our Tech Ops & Support Engineer Ensures the stability, availability, and performance of production environments by monitoring systems, automating operational processes, supporting deployments, resolving incidents, and maintaining secure, reliable platform operations.<br><br>Responsibilities<br><br>Monitor, maintain, and optimize production environments to ensure high availability, performance, and compliance with established service level objectives (SLAs/SLOs) Manage deployments, CI/CD pipelines, and release activities while supporting configuration management and environment consistency across production and non-production environments Administer and troubleshoot containerized platforms, IBM Cloud Pak Stacks, Confluent, Elasticsearch, and supporting infrastructure to ensure reliable system operations Investigate incidents, perform root cause analysis, implement corrective actions, and contribute to post-incident reviews to improve service reliability Configure and maintain monitoring, logging, and alerting solutions to proactively identify performance issues and minimize service disruptions Support backup, disaster recovery, security, patching, and operational compliance activities while maintaining accurate technical documentation and runbooks Collaborate with Development, QUALITY, Platform Engineering, Network, and Support teams to resolve complex technical issues and continuously improve operational processes<br><br><br>Requirements<br><br><br>Bachelor's degree or Diploma in Computer Science, Engineering, or a related field Around 2+ years of experience in Technical Operations, Production Support, Site Reliability Engineering (SRE), Dev Ops, or System Administration Good experience with Linux/Windows administration, Docker, Kubernetes, Open Shift, CI/CD pipelines, automation tools (Jenkins, Git Lab CI, Git Hub Actions), and scripting (Bash, Power Shell, Python) Working knowledge of IBM Cloud Pak solutions (CP4BA, CP4I, CP4D), Confluent, Elasticsearch, Databases (SQL, DB2, Mongo DB, etc.), and observability platforms such as Grafana and Prometheus Good understanding of networking fundamentals, security best practices, IAM, backup and disaster recovery, configuration management, and production environment support Strong troubleshooting, incident management, root cause analysis, communication, and collaboration skills with the ability to work effectively under pressure Ability to participate in on-call support, prioritize operational issues, and deliver reliable production support while driving continuous service improvement

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Valleysoft | Center of Excellence, based in Riyadh, is a premier IT services provider partnering with global technology leaders like SAP to deliver innovative solutions worldwide.<br> We are currently seeking a dedicated SAP Security Specialist (Band 6B) to join our dynamic team.<br> As a SAP Security Specialist, you will be responsible for assisting in implementing and maintaining SAP security frameworks that safeguard our clients' systems and data.<br> You will work closely with senior consultants to ensure proper user access management, role design, and compliance with security policies.<br> Responsibilities Assist in configuring and maintaining SAP security roles and authorizations.<br> Support user administration activities including provisioning and deprovisioning.<br> Help monitor SAP systems for security compliance and support remediation efforts.<br> Collaborate with SAP teams to implement security policies and procedures.<br> Participate in security audits and support documentation efforts.<br> Coordinate with other IT teams to address security incidents and vulnerabilities.<br> Stay updated on SAP security best practices and tools.<br> Private Health Insurance Training &amp; Development Bachelor's degree in Computer Science, Information Technology, or related field.<br> 3-5 years of experience in SAP security or related roles.<br> Knowledge of SAP security concepts including user management, role design, and authorization objects.<br> Familiarity with SAP GRC and other security tools is a plus.<br> Good analytical and problem-solving skills.<br> Strong communication and teamwork abilities.<br> Ability to follow established security protocols and standards.<br> Saudi Arabian nationality is required.<br></span> </div>

Implement, and administer enterprise network infrastructure including routers, L2/L3 switches, wireless solutions, load balancers, and remote access technologies to ensure high availability and optimal performance Implement, and maintain security infrastructure across multiple vendors including:Next-Generation Firewalls (NGFW) L3/L4 Firewalls Web Application Firewalls (WAF) Identity and Access Control solutions Secure web gateways and security proxies SASEManage network segmentation, zoning, VPN connectivity, cryptography standards, and DoS/DDoS protection mechanisms to ensure compliance with security standards and best practices Administer and support enterprise voice and collaboration platforms including Avaya, Cisco and Contact Center solutions Monitor network and security infrastructure using enterprise monitoring and logging tools, investigate incidents, perform root cause analysis, and take corrective actions proactively Lead troubleshooting and resolution of complex network, communication, and security incidents while providing third-level support for critical business services Ensure proper documentation, configuration management, backup validation, disaster recovery readiness, and adherence to change management processes Collaborate with internal teams, vendors, and outsourced support providers to ensure service availability, operational excellence, and successful project delivery Participate in infrastructure projects, upgrades, migrations, audits, and security improvement initiatives<br><br>Technical Skills & Experience<br><br>Strong hands-on experience with enterprise networking technologies including routing, switching, and wireless technologies Strong experience with enterprise security solutions Experience with web application firewalls, load balancers, reverse proxies, and secure remote access technologies Good understanding of cybersecurity frameworks, segmentation models, zero-trust concepts, and security operations Experience in enterprise monitoring, logging, and troubleshooting tools Strong analytical, troubleshooting, and incident management skills Experience working in enterprise environments with high availability and strict compliance requirements<br><br>Requirements<br><br>Qualifications<br><br>Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field Professional certifications are highly preferred, such as:CCNP Enterprise / Security PCNSENSECISSPF5 Certifications 5-7 years of experience in enterprise network, security, and communication administration

<h2>Tasks and Responsibilities</h2><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Configure, manage, and monitor firewall solutions, including Fortinet, Palo Alto Networks, Cisco ASA/Firepower, Sophos, and Check Point.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Implement and maintain firewall security policies, NAT rules, VPN configurations, and access control lists (ACLs).</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Monitor network traffic, security logs, and alerts to identify, investigate, and mitigate potential security threats.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Troubleshoot network connectivity, firewall, VPN, and other security-related issues.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Support network infrastructure, including switches, routers, wireless controllers, and VPN technologies.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Perform regular firewall rule reviews, policy optimization, and security configuration assessments.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Maintain accurate firewall, network, and security documentation.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Assist with vulnerability assessments and remediation activities.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Collaborate with IT and security teams to ensure secure network design, implementation, and operation.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Maintain compliance with organizational security standards, policies, and industry best practices.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Generate regular reports on firewall activity, security incidents, network performance, and security events.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Participate in incident response, security investigations, and remediation activities as required.</p><p><strong>Requirements</strong></p><p><strong>Technical Qualifications</strong></p><p><strong>1-&nbsp;&nbsp; Good understanding of networking fundamentals, including:</strong></p><p>o&nbsp;&nbsp; TCP/IP</p><p>o&nbsp;&nbsp; Routing and switching</p><p>o&nbsp;&nbsp; VLANs</p><p>o&nbsp;&nbsp; DNS</p><p>o&nbsp;&nbsp; DHCP</p><p>o&nbsp;&nbsp; Network troubleshooting</p><p></p><p><strong>2-&nbsp;&nbsp; Good knowledge of VPN technologies, including IPSec and SSL VPN.</strong></p><p><strong>&nbsp;</strong></p><p><strong>3-&nbsp;&nbsp; Understanding of network security concepts, including:</strong></p><p>&nbsp;o&nbsp; Network segmentation</p><p>o&nbsp;&nbsp; Access control</p><p>o&nbsp;&nbsp; Intrusion prevention</p><p>o&nbsp;&nbsp; Firewall security</p><p>o&nbsp;&nbsp; Security monitoring and logging</p><h1>Certificates and Education</h1><p>·&nbsp;&nbsp;&nbsp; A university degree is required.</p><p>·&nbsp;&nbsp;&nbsp; An ITI or NTI certificate is considered a strong advantage.</p><p>·&nbsp;&nbsp;&nbsp; Relevant networking and cybersecurity certifications will be a strong plus, including:</p><p>·&nbsp;&nbsp;&nbsp; Fortinet NSE</p><p>·&nbsp;&nbsp;&nbsp; Cisco CCNA</p><p>·&nbsp;&nbsp;&nbsp; Palo Alto PCNSA</p><p>·&nbsp;&nbsp;&nbsp; Check Point CCSA</p><p>·&nbsp;&nbsp;&nbsp; CompTIA Security+</p><h1>Language Requirements</h1><p>·&nbsp;&nbsp;&nbsp;&nbsp; Excellent written and spoken English is required.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp; Good command of both Arabic and English, including verbal communication, reading, and writing.</p><h1>Skills and Competencies</h1><p>·&nbsp;&nbsp;&nbsp;&nbsp; Excellent communication and customer-handling skills are essential.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp; Strong reporting and documentation skills are mandatory.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp; Good adherence to company policies, procedures, and security standards.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp; Highly organized, with the ability to work effectively in a team-based environment.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp; Ability to manage multiple and conflicting priorities and make sound decisions.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp; Ability to remain focused and effective while working under pressure.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp; Strong analytical and problem-solving skills.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp; Ability to identify and analyze technical issues and develop effective solutions.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp; Delivery- and quality-focused with a strong sense of ownership.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp; Customer-service oriented with a professional approach to handling customer requirements and concerns.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp; Ability to collaborate effectively with technical and non-technical teams.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp; Strong attention to detail and commitment to maintaining high-quality work standards.</p><p></p><p></p>

Location: Plant – 10th of Ramadan, Egypt<br>Job Purpose Support company management by developing, implementing, and continuously improving Health, Safety, Security, and Environmental (HSSE) standards to achieve business objectives while promoting a Zero Accident mindset and a strong safety culture. Ensure that all Health, Safety, Security, and Environmental procedures, policies, and activities comply with Egyptian regulations and international standards through the development and maintenance of effective management systems, including firefighting systems, site security, emergency preparedness, HVAC safety, and environmental compliance.<br>Qualifications Education Bachelor's Degree in Engineering or a related technical discipline. Experience Minimum 10 years of overall experience. At least 5 years of experience in a managerial HSSE role within the FMCG or Manufacturing industry. Technical Knowledge Strong knowledge of Health, Safety & Environmental legislation. Understanding of industrial processes and occupational hazards. Knowledge of environmental protection and sustainability practices. Excellent command of English. Strong knowledge of:ISO 45001 / OHSAS 18001ISO 14001ISO 50001FSSC 22000Fire Protection Systems HVAC Systems Boilers & Generators Ergonomics Utilities Project Management Egyptian Safety & Environmental Regulations Advanced Microsoft Office skills.<br>Main Accountabilities Lead the continuous improvement of HSSE performance across all operations in collaboration with regional leadership and employees to promote a safe, secure, productive, sustainable, and environmentally responsible workplace. Ensure best-practice Health, Safety, Security, Environmental, and Energy Management systems are implemented while coaching and supporting plant teams in executing HSSE initiatives that improve operational efficiency and reduce costs. Develop a long-term (3–5 years) HSSE strategic plan aligned with annual operational objectives. Liaise with governmental authorities and regulatory agencies to ensure ongoing compliance with all Health, Safety, Security, and Environmental requirements. Manage company premises by implementing and continuously improving safety and security management systems, ensuring employee wellbeing, and promoting a strong safety culture across all company locations. Provide technical guidance and expert advice to management regarding HSSE matters to support informed business decisions while maintaining a safe and healthy working environment.<br>Health, Safety & Security Responsibilities Develop and implement the company's Health, Safety, Security, and Environmental strategy to support operational excellence and sustainability objectives. Lead all HSSE activities across the manufacturing site while ensuring compliance with corporate standards, local legislation, and international regulations. Develop and implement HSSE policies, procedures, campaigns, and awareness programs that promote safe behaviors and eliminate workplace hazards. Lead continuous improvements to the HSSE Management System and coordinate internal audits while ensuring effective implementation of corrective actions. Analyze accidents, incidents, and near misses to identify trends, determine root causes, and implement preventive measures. Conduct daily, weekly, monthly, quarterly, and annual safety inspections and ensure timely closure of corrective actions. Maintain all Health, Safety, Security, and Environmental records, including accident reports, inspections, corrective actions, permits, and training documentation. Prepare all required reports for senior management, corporate functions, and regulatory authorities. Monitor inspection schedules for firefighting equipment and ensure corrective maintenance is completed. Lead Job Safety Analysis (JSA), PPE assessments, risk assessments, compliance evaluations, and workplace inspections. Develop and deliver safety, security, and environmental training programs while ensuring employee certifications remain current. Develop, maintain, and regularly test emergency response and evacuation plans. Ensure adequate protection against unauthorized access, theft, vandalism, and damage to company assets. Prepare, manage, and monitor the annual HSSE budget while driving hazard elimination initiatives. Organize and lead regular Safety Committee meetings, toolbox talks, and HSSE review meetings. Work closely with Engineering and Operations teams to integrate HSSE requirements into capital projects and contractor management activities. Promote continuous cost-saving initiatives while maintaining compliance with safety standards. Identify critical operational areas and establish appropriate security levels. Implement suitable security control measures based on risk assessments. Prevent unauthorized entry by employees, contractors, suppliers, or visitors. Ensure appropriate controls are implemented to prevent altered or hazardous products from entering company facilities.

Location: Plant – 10th of Ramadan, Egypt<br>Job Purpose Support company management by developing, implementing, and continuously improving Health, Safety, Security, and Environmental (HSSE) standards to achieve business objectives while promoting a Zero Accident mindset and a strong safety culture. Ensure that all Health, Safety, Security, and Environmental procedures, policies, and activities comply with Egyptian regulations and international standards through the development and maintenance of effective management systems, including firefighting systems, site security, emergency preparedness, HVAC safety, and environmental compliance.<br>Qualifications Education Bachelor's Degree in Engineering or a related technical discipline. Experience Minimum 10 years of overall experience. At least 5 years of experience in a managerial HSSE role within the FMCG or Manufacturing industry. Technical Knowledge Strong knowledge of Health, Safety & Environmental legislation. Understanding of industrial processes and occupational hazards. Knowledge of environmental protection and sustainability practices. Excellent command of English. Strong knowledge of:ISO 45001 / OHSAS 18001ISO 14001ISO 50001FSSC 22000Fire Protection Systems HVAC Systems Boilers & Generators Ergonomics Utilities Project Management Egyptian Safety & Environmental Regulations Advanced Microsoft Office skills.<br>Main Accountabilities Lead the continuous improvement of HSSE performance across all operations in collaboration with regional leadership and employees to promote a safe, secure, productive, sustainable, and environmentally responsible workplace. Ensure best-practice Health, Safety, Security, Environmental, and Energy Management systems are implemented while coaching and supporting plant teams in executing HSSE initiatives that improve operational efficiency and reduce costs. Develop a long-term (3–5 years) HSSE strategic plan aligned with annual operational objectives. Liaise with governmental authorities and regulatory agencies to ensure ongoing compliance with all Health, Safety, Security, and Environmental requirements. Manage company premises by implementing and continuously improving safety and security management systems, ensuring employee wellbeing, and promoting a strong safety culture across all company locations. Provide technical guidance and expert advice to management regarding HSSE matters to support informed business decisions while maintaining a safe and healthy working environment.<br>Health, Safety & Security Responsibilities Develop and implement the company's Health, Safety, Security, and Environmental strategy to support operational excellence and sustainability objectives. Lead all HSSE activities across the manufacturing site while ensuring compliance with corporate standards, local legislation, and international regulations. Develop and implement HSSE policies, procedures, campaigns, and awareness programs that promote safe behaviors and eliminate workplace hazards. Lead continuous improvements to the HSSE Management System and coordinate internal audits while ensuring effective implementation of corrective actions. Analyze accidents, incidents, and near misses to identify trends, determine root causes, and implement preventive measures. Conduct daily, weekly, monthly, quarterly, and annual safety inspections and ensure timely closure of corrective actions. Maintain all Health, Safety, Security, and Environmental records, including accident reports, inspections, corrective actions, permits, and training documentation. Prepare all required reports for senior management, corporate functions, and regulatory authorities. Monitor inspection schedules for firefighting equipment and ensure corrective maintenance is completed. Lead Job Safety Analysis (JSA), PPE assessments, risk assessments, compliance evaluations, and workplace inspections. Develop and deliver safety, security, and environmental training programs while ensuring employee certifications remain current. Develop, maintain, and regularly test emergency response and evacuation plans. Ensure adequate protection against unauthorized access, theft, vandalism, and damage to company assets. Prepare, manage, and monitor the annual HSSE budget while driving hazard elimination initiatives. Organize and lead regular Safety Committee meetings, toolbox talks, and HSSE review meetings. Work closely with Engineering and Operations teams to integrate HSSE requirements into capital projects and contractor management activities. Promote continuous cost-saving initiatives while maintaining compliance with safety standards. Identify critical operational areas and establish appropriate security levels. Implement suitable security control measures based on risk assessments. Prevent unauthorized entry by employees, contractors, suppliers, or visitors. Ensure appropriate controls are implemented to prevent altered or hazardous products from entering company facilities.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>After-Hours SOC Specialist</strong><strong>Position Summary</strong><p>The After-Hours Cybersecurity Support Analyst is responsible for providing security monitoring, incident triage, and initial response support overnight. The role ensures continuous protection of systems, data, and networks by identifying and escalating potential security threats.</p><br><strong>Key Responsibilities</strong><ul><li><strong>Security Monitoring:</strong> Continuously monitor alerts and notifications from internal cybersecurity tools (e.g., Elastic, Crowdstrike, Darktrace, flare, Wiz).</li><li><strong>Incident Triage:</strong> Analyze, categorize, and prioritize security alerts to determine the severity and potential impact.</li><li><strong>Incident Escalation:</strong> Escalate confirmed or high-severity incidents to the on-call Cybersecurity Team or senior security analysts as per escalation matrix.</li><li><strong>Log Collection:</strong> Gather relevant logs, screenshots, or evidence for incidents detected during the after-hours period.</li><li><strong>Communication:</strong> Notify relevant stakeholders (on-call security lead, IT operations, network team) according to the communication plan.</li><li><strong>Documentation:</strong> Record all activities, alerts, and response actions in the incident management system (ticketing system).</li><li><strong>Health Checks:</strong> Perform daily or shift-based verification of the availability and integrity of key cybersecurity systems (SIEM, antivirus, firewalls, IDS/IPS).</li><li><strong>Shift Handover:</strong> Provide a summary of incidents, alerts, and actions taken to the next on-duty or daytime security team.</li></ul><p><strong>Required Skills and Knowledge</strong></p><br><ul><li>1-2 years of relevant experience in NOC, SOC, or cybersecurity role.&nbsp;</li><li>Good understanding of cybersecurity principles, network protocols, and threat indicators.</li><li>Familiarity with SIEM tools (e.g.,Elastic) and endpoint detection systems.</li><li>Ability to interpret security alerts, logs, and indicators of compromise (IOCs).</li><li>Strong analytical and problem-solving skills with attention to detail.</li><li>Clear written and verbal communication for incident reporting and escalation.</li><li>Ability to follow standard operating procedures (SOPs) and maintain accurate records.<br>&nbsp;</li></ul> </div>

About the Role<br>We are seeking a highly skilled and results-oriented IT Infrastructure & Service Management Specialist to join our Information Technology team. This role is responsible for ensuring the stability, security, availability, and continuous improvement of the organization's IT infrastructure while delivering high-quality IT services aligned with business objectives. The successful candidate will possess strong technical expertise across infrastructure, networking, cloud platforms, virtualization, and IT Service Management (ITSM). This position requires a proactive professional with excellent analytical, communication, and problem-solving skills who can effectively manage enterprise infrastructure, support business-critical systems, and drive operational excellence.<br>Key Responsibilities:<br>Infrastructure Administration<br>Administer, monitor, maintain, and optimize enterprise IT infrastructure, ensuring maximum system availability and performance. Install, configure, upgrade, and maintain Windows Server, Linux, and other enterprise server operating systems. Manage Active Directory, Group Policy, DNS, DHCP, file services, and other core infrastructure services. Perform system health monitoring, capacity planning, performance tuning, and preventive maintenance. Develop and maintain infrastructure documentation, technical procedures, and operational standards. Ensure infrastructure compliance with organizational security policies and industry best practices.<br>Network Administration Configure, administer, and troubleshoot enterprise routing and switching environments. Monitor network performance and proactively resolve connectivity, latency, and performance issues. Manage LAN, WAN, VPN, wireless infrastructure, and network segmentation. Support firewall configurations, network security policies, and secure remote connectivity. Participate in network architecture planning and infrastructure expansion projects.<br>Cloud Infrastructure Management<br>Deploy, administer, and optimize cloud environments across Microsoft Azure, Amazon Web Services (AWS), and Oracle Cloud Infrastructure (OCI). Manage cloud resources, virtual networks, storage, identity management, backup, and disaster recovery solutions. Monitor cloud performance, availability, utilization, and cost optimization. Implement cloud governance, security controls, and operational best practices. Support cloud migration and digital transformation initiatives.<br>Virtualization & Data Center Operations Administer VMware and Microsoft Hyper-V virtualization platforms. Manage virtual machines, storage, resource allocation, clustering, snapshots, and backups. Optimize virtualization environments to improve scalability, resilience, and operational efficiency. Support business continuity and disaster recovery strategies.<br>IT Service Management<br>Lead the daily operation of IT Service Management processes in accordance with ITIL best practices. Manage customer-focused ticketing systems while ensuring compliance with established Service Level Agreements (SLAs). Monitor incident, problem, request, change, and asset management activities. Analyze recurring incidents and implement long-term corrective and preventive solutions. Develop service reports, KPIs, dashboards, and operational metrics for management. Drive continual service improvement initiatives across the IT organization.<br>Security & Compliance<br>Implement infrastructure security standards, policies, and controls. Monitor system vulnerabilities and coordinate remediation activities. Support endpoint protection, identity management, access control, and security auditing. Participate in disaster recovery planning, backup validation, and business continuity testing. Ensure compliance with organizational governance, regulatory requirements, and cybersecurity standards.<br>Project Delivery<br>Participate in infrastructure implementation, upgrade, migration, and modernization projects. Collaborate with vendors, external partners, and internal stakeholders throughout project lifecycles. Provide technical recommendations to improve infrastructure reliability, scalability, and operational efficiency. Evaluate emerging technologies and recommend suitable solutions aligned with business objectives.<br>Technical Support<br>Provide advanced (Level 2/Level 3) technical support for infrastructure-related incidents. Troubleshoot complex hardware, software, networking, virtualization, and cloud-related issues. Mentor junior IT staff and provide technical guidance when required. Maintain high levels of customer satisfaction through timely issue resolution and effective communication.<br>Qualifications:<br>Education<br>Bachelor's degree in Computer Science, Information Technology, Information Systems, Computer Engineering, or a related discipline.<br>Professional Experience<br>Proven experience in enterprise IT infrastructure administration and technical support. Demonstrated experience managing Windows Server and Linux environments. Strong practical experience with enterprise networking, including routing, switching, TCP/IP, VLANs, VPNs, DNS, and DHCP. Hands-on experience administering Microsoft Azure, AWS, and Oracle Cloud Infrastructure. Practical experience with VMware and Hyper-V virtualization platforms. Experience managing enterprise backup and disaster recovery solutions. Experience supporting enterprise security technologies and infrastructure. Demonstrated experience administering customer-focused IT Service Management and ticketing platforms. Experience participating in enterprise infrastructure implementation and migration projects.<br>Required Technical Skills<br>Windows Server Administration Linux Administration Active Directory & Group Policy DNS, DHCP, TCP/IPRouting & Switching LAN/WAN Technologies VPN Technologies VMware Microsoft Hyper-VMicrosoft Azure Amazon Web Services (AWS) Oracle Cloud Infrastructure (OCI) Infrastructure Monitoring Backup & Disaster Recovery Endpoint Security Microsoft 365 Administration IT Service Management (ITSM) Enterprise Ticketing Systems Power Shell or Bash scripting is considered an advantage.<br>Certifications<br>The following certifications are highly desirable:ITIL Level 3 Service Management Framework Microsoft Certified (Azure) AWS Certified Oracle Cloud Infrastructure Certification VMware Certified Professional (VCP) Cisco CCNA or CCNP (preferred) Microsoft Windows Server Certifications (preferred)<br>Competencies<br>The successful candidate should demonstrate the following competencies:Customer Focus Teamwork and Collaboration Communication and Influencing Executing with Excellence Analytical Thinking Problem Solving Accountability Planning and Organization Adaptability and Continuous Learning Decision Making Results Orientation Time Management<br>Language Requirements<br>English: Fluent Arabic: Fluent or Professional Working Proficiency

About Sonata Software Sonata Software, with over $1.2 Billion Revenue, is a leading AI-first Modernization Engineering company, powered by our unique Platformation TM framework. Our 6400+ AI Engineers are helping enterprises transform from systems to intelligent business platforms leveraging partner ecosystem to drive speed, efficiency and growth. Our bouquet of Modernization Engineering Services with AI -first approach cuts across Cloud, Data, AI, Dynamics, Test Automation, and Managed Services.<br>Job Summary We are seeking a highly skilled Microsoft Modern Workplace & Cloud Administrator/Consultant with expertise across Microsoft cloud, collaboration, identity, security, and infrastructure platforms. <br>The roles involves managing enterprise Microsoft environments, driving cloud transformation initiatives, ensuring security and compliance, and supporting collaboration platforms across global organizations.<br>Full Time Permanent Cairo Egypt (Remote)<br>List of Requirements:1, Identity & Access Management Administer Microsoft Entra ID (Azure AD). Implement and manage MFA, Conditional Access, SSO, Identity Governance, and RBAC. Support Hybrid Identity using Azure AD Connect. Manage Active Directory infrastructure, GPOs, DNS, and authentication services.<br>2, Microsoft 365 Administration Manage and support Microsoft 365 services and tenant administration. Handle user lifecycle management, licensing, and service configuration. Monitor service health and optimize Microsoft 365 workloads. Support Teams, One Drive, Share Point, Exchange, and Security services.<br>3, Microsoft Teams & Teams Voice Administer Microsoft Teams environment and collaboration services. Configure and manage Teams Phone (Voice) solutions. Support Calling Plans, Direct Routing, and Operator Connect. Manage SBC integrations and PSTN connectivity. Configure Auto Attendants, Call Queues, Response Groups, and Voice Policies. Troubleshoot voice quality, call routing, and Teams telephony issues. Support meeting room devices and Teams Rooms deployments.<br>4, Exchange Online Manage Exchange Online mailboxes, distribution groups, and shared mailboxes. Configure mail flow, transport rules, anti-spam, and anti-phishing policies. Support Exchange Hybrid and mailbox migrations. Troubleshoot mail delivery and Outlook connectivity issues.<br>5, Share Point Online Administer Share Point Online sites, permissions, and governance. Manage document management systems and collaboration portals. Configure sharing policies, retention policies, and site collections. Support One Drive and Share Point integrations.<br>6, Endpoint Management (Intune) Manage Microsoft Intune and Endpoint Manager environments. Administer device enrollment, compliance policies, and security baselines. Implement Windows Autopilot provisioning. Manage MDM, MAM, patching, and endpoint security controls.<br>7, Microsoft Purview & Compliance Implement Data Loss Prevention (DLP) policies. Configure Information Protection and Sensitivity Labels. Support e Discovery, Records Management, and Compliance initiatives. Monitor regulatory and governance requirements.<br>8, Azure Infrastructure (Iaa S) Deploy and administer Azure Virtual Machines and virtual networks. Manage Storage Accounts, NSGs, Load Balancers, and Azure Backup. Support Azure governance, monitoring, and resource optimization. Implement high availability and disaster recovery solutions.<br>9, Security & Administration Implement Microsoft security best practices and Zero Trust architecture. Manage security incidents, vulnerabilities, and compliance requirements. Develop automation using Power Shell. Prepare operational documentation and knowledge base articles.

Job Summary:<br>We are looking for a Senior IoT Engineer to design and develop scalable IoT platforms capable of processing high volumes of real-time device data. The role requires strong experience with Kafka, Apache Flink, Redis, big-data processing, distributed systems, and IoT communication protocols. The engineer will work on systems involving GPS tracking devices, sensors, telemetry, vehicle tracking, asset tracking, and other connected-device solutions.<br>Key Responsibilities:<br>· Design and develop scalable IoT ingestion and processing platforms.· Build real-time data pipelines using Apache Kafka and Apache Flink.· Process large volumes of telemetry, GPS, sensor, and event data.· Design event-driven and streaming architectures.· Develop device communication services for TCP/IP and other IoT protocols.· Implement data transformation, filtering, enrichment, aggregation, and event processing.· Design scalable data storage strategies for high-volume IoT datasets.· Implement real-time caching and state management using Redis.· Develop APIs and backend services for IoT platforms.· Integrate GPS trackers, sensors, BLE devices, cameras, gateways, and other IoT hardware.· Analyze device protocols and implement protocol parsers.· Manage device sessions and persistent TCP connections.· Implement geofencing, telemetry analysis, alerts, rules, and event-processing functionality.· Optimize systems handling millions of messages and high-frequency device updates.· Participate in architecture decisions related to scalability, availability, partitioning, and fault tolerance.· Troubleshoot production issues across IoT devices, networking, streaming platforms, and backend services.· Implement monitoring and observability for IoT pipelines.· Work closely with backend, Dev Ops, mobile, QA, and infrastructure teams.· Evaluate and integrate new IoT devices and protocols.<br>Required Skills & Experience:<br>· 5+ years of software engineering experience with significant exposure to IoT or real-time systems.· Strong knowledge of Apache Kafka.· Hands-on experience with Apache Flink or similar stream-processing technologies.· Strong experience with Redis.· Strong understanding of distributed systems.· Experience processing high-volume real-time datasets.· Strong knowledge of TCP/IP and socket programming.· Experience implementing or integrating device communication protocols.· Knowledge of MQTT, TCP/UDP, HTTP/HTTPS, Web Socket, and BLE.· Experience with Java, Kotlin, Go, Python, or similar backend languages.· Experience with Postgre SQL, MySQL, Mongo DB, Timescale DB, Click House, or other data platforms.· Experience with Docker and Kubernetes.· Good knowledge of Linux and networking.· Experience with monitoring and troubleshooting distributed services. Preferred Qualifications· Experience with GPS tracking and fleet-management platforms.· Knowledge of GPS device protocols such as Teltonika, Queclink, Concox, GT06, Huabao, or similar.· Experience with geospatial technologies and GIS.· Experience with Mongo DB and large time-series collections.· Knowledge of Kafka Streams.· Experience handling tens or hundreds of thousands of simultaneously connected devices.· Familiarity with LoRaWAN, NB-IoT, RFID, BLE, or cellular IoT technologies.· Experience with high-availability and disaster-recovery architectures.