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Responsibilities:Provide on-site support to customers, addressing their inquiries, concerns, and requests promptly and effectively. Develop and maintain strong relationships with customers to ensure their needs are met and to foster loyalty. Provide excellent customer care by dealing with complex queries accurately and professionally. Manage customer complaints and resolve them in a timely and efficient manner. Identify and implement opportunities for upselling and cross-selling. Monitor and report on customer satisfaction metrics.<br><br>Qualifications:Bachelor's degree in business administration, pharmacy, or any related field. Minimum 2-3.5 years of professional experience. Excellent command of written and spoken English. Excellent communication, negotiation, and interpersonal skills. Ability to build trusted relationships. High professionalism, discretion, and a client-centric mindset. Must own a Car<br>.
???? Hiring Immediately | Kids & Teens English Instructor<br><br>???? Locations: Maadi – Dokki – Haram – Shoubra<br><br>???? Concept Training Institute is looking for passionate and energetic Kids & Teens English Instructors to join our growing team.<br><br>✅ Requirements:<br>• Language Proficiency: B2/C1<br>• CELTA or TEFL Certified<br>• Experience teaching Kids and Teens is preferred<br>• Strong classroom management and communication skills<br>• Passion for teaching and creating an engaging learning environment<br><br>???? Key Responsibilities:<br>• Deliver interactive English lessons for Kids and Teens<br>• Prepare and adapt teaching materials to meet learners' needs<br>• Monitor students' progress and provide constructive feedback<br>• Maintain a positive and motivating classroom atmosphere<br>• Participate in academic meetings and training sessions<br><br>???? Apply Now!<br>Send your CV to: hr@concept-egypt.com<br>???? Whats App: 01009246472<br><br>Join Concept Training Institute and inspire the next generation of English learners!
???? Hiring Immediately | Kids & Teens English Instructor<br>???? Locations: Maadi – Dokki – Haram – Shoubra<br>???? Concept Training Institute is looking for passionate and energetic Kids & Teens English Instructors to join our growing team.<br>✅ Requirements:* Language Proficiency: B2/C1* CELTA or TEFL Certified* Experience teaching Kids and Teens is preferred* Strong classroom management and communication skills* Passion for teaching and creating an engaging learning environment<br>???? Key Responsibilities:* Deliver interactive English lessons for Kids and Teens* Prepare and adapt teaching materials to meet learners' needs* Monitor students' progress and provide constructive feedback* Maintain a positive and motivating classroom atmosphere* Participate in academic meetings and training sessions<br>???? Apply Now! Send your CV to: hr@concept-egypt.com???? Whats App: 01009246472<br>Join Concept Training Institute and inspire the next generation of English learners!
<p>We are looking for a Projects Engineer to support the coordination and management of multidisciplinary engineering projects, with a strong focus on project planning, scheduling, monitoring, reporting, proposal engineering, and stakeholder coordination. The ideal candidate will have an architectural or civil engineering background, strong communication skills, and experience working on residential, commercial, or infrastructure projects. Experience with high-rise buildings is preferred. The role will also provide support to business development and proposal activities while assisting design and project management functions. Key Responsibilities Manage and follow up on multidisciplinary engineering project activities and deliverables. Plan, schedule, and monitor project activities to ensure progress against agreed timelines. Develop and maintain project schedules and track key milestones and deadlines. Monitor project progress identify delays or potential issues, and follow up on required actions. Prepare and manage weekly, monthly, and quarterly project reports. Lead and organize project meetings and ensure that action items are followed up and closed. Manage communication with internal teams, consultants, clients, and other project stakeholders. Oversee project documentation and ensure that relevant information is properly maintained and communicated. Support and contribute to design management and project management activities. Prepare, develop, and review engineering proposals ensuring that technical content, project information, and required documentation are complete and professionally presented. Take ownership of proposal engineering activities including proposal preparation, technical inputs, and supporting documentation. Support business development activities by preparing technical and project-related information for proposals and business opportunities. Analyze project requirements and contribute to developing appropriate technical and project solutions. Monitor project deliverables and ensure that assigned tasks are completed within the required timelines and quality standards. Utilize relevant project management, engineering, documentation, and digital tools to manage project information and deliverables. Bachelor's degree in Architectural Engineering, Civil Engineering, or Structural Engineering . 3 4 years of relevant professional experience . Experience in residential, commercial, or infrastructure projects. Experience with high-rise buildings is preferred. Previous experience as a Project Coordinator, Assistant Project Manager, Proposal Engineer, or in Business Development is preferred. Strong understanding of multidisciplinary engineering coordination. Experience with project planning, scheduling, and monitoring. Strong proposal engineering and proposal-writing skills. Demonstrated ability to prepare, develop, review, and present engineering proposals. Strong reporting and communication skills. Strong meeting and stakeholder coordination skills. Excellent English proficiency. Strong communication skills. Strong digital competence. Technical Skills Primavera AutoCAD Adobe InDesign Microsoft Office Suite Microsoft SharePoint AI tools Knowledge of document control platforms such as Aconex is preferred. Health Insurance Social Insurance 21 days paid annual leave</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Architectural Engineering, Civil Engineering, or Structural Engineering . 3 4 years of relevant professional experience . Experience in residential, commercial, or infrastructure projects. Experience with high-rise buildings is preferred. Previous experience as a Project Coordinator, Assistant Project Manager, Proposal Engineer, or in Business Development is preferred. Strong understanding of multidisciplinary engineering coordination. Experience with project planning, scheduling, and monitoring. Strong proposal engineering and proposal-writing skills. Demonstrated ability to prepare, develop, review, and present engineering proposals. Strong reporting and communication skills. Strong meeting and stakeholder coordination skills. Excellent English proficiency. Strong communication skills. Strong digital competence. Technical Skills Primavera AutoCAD Adobe InDesign Microsoft Office Suite Microsoft SharePoint AI tools Knowledge of document control platforms such as Aconex is preferred.</p>
<p>The QA Internal Auditor Supervisor is responsible for establishing, implementing, and maintaining the Food Safety Management System in compliance with BRCGS, ISO 22000, FSSC 22000, legal regulations, and customer requirements. The role ensures that verification and calibration activities are effectively managed, compliance with management system requirements is consistently monitored, and corrective actions are taken when necessary to uphold high standards of food safety and quality. With Current GFI 3 Year Plan, We are looking to heavily integrate A Strong QMS, FSMS Systems for the Company, after Years of Development and Operational Know How.</p><p><strong>Scope of Work</strong></p><p>1. FSMS Establishment and Implementation:</p><ul><li>Develop, implement, and monitor FSMS policies, procedures, and records aligned with certification, legal, and customer requirements.</li><li>Ensure full integration of FSMS elements across production sites for consistent application.</li><li>Maintain a robust documentation control process to ensure accessibility and version control.</li></ul><p>2. FSMS Maintenance:</p><ul><li>Monitor FSMS performance and update procedures when required.</li><li>Lead periodic reviews and updates of food safety risk assessments, HACCP plans, prerequisite programs (PRPs), and operational controls.</li><li>Ensure all corrective and preventive actions (CAPAs) are tracked, completed, and verified for effectiveness.</li></ul><p>3. Verification Activities:</p><ul><li>Establish a verification schedule for final Product, PRPs, CCPs, OPRPs, and process controls.</li><li>Analyze verification data to confirm process effectiveness and ongoing compliance.</li><li>Present verification results to management and recommend improvements where necessary.</li></ul><p>4. Calibration Management</p><ul><li>Ensure all measuring devices, weighing scales, thermometers, and critical instruments are calibrated according to schedule.</li><li>Maintain up-to-date calibration records and address any non-conformities found during calibration.</li><li>Liaise with approved service providers for calibration services and maintain service agreements.</li></ul><p>5. Compliance Monitoring:</p><ul><li>Monitor compliance with:</li><ul><li>Legal food safety and regulatory requirements ex (NFSA, Employees health cert. , etc.)</li><li>Customer-specific requirements (product specifications, codes of practice, audit standards).</li><li>Management system requirements for certifications (BRCGS, ISO 22000, FSSC 22000)</li></ul><li>Maintain and regularly update a compliance register.</li><li>Track regulatory changes and ensure timely implementation of necessary adjustments.</li></ul><p>6. Training & Awareness</p><ul><li>Support training programs to ensure staff understand FSMS procedures, verification requirements, calibration protocols, and compliance obligations.</li><li>Assess training effectiveness and arrange refresher sessions when necessary.</li></ul><p>7. Continuous Improvement</p><ul><li>Identify trends from verification, calibration, and compliance monitoring data.</li><li>Recommend and support implementation of system improvements to prevent recurrence of issues.</li></ul><p><strong>KPIs</strong></p><p><strong>24 Month Scope</strong></p><p><strong>3 Month</strong></p><ol><li>Work closely with QA & Certification team on developing and submitting the targeted FSMS implementation plan.</li><li>Approve and initiate verification and calibration schedules.</li><li>Review and update compliance registers for legal, customer, and certification requirements.</li></ol><p><strong>6 Month</strong></p><ol><li>Update FSMS documentation to align with certification in the scope.</li><li>Achieve 100% execution of planned verification and calibration activities.</li><li>Deliver first compliance performance report to management.</li></ol><p><strong>9 Month</strong></p><ol><li>Maintain certification requirements for ISO 22000, BRCGS, and FSSC 22000.</li><li>Ensure verification and calibration records have zero overdue items.</li><li>Train all relevant staff on updated FSMS procedures and compliance requirements.</li></ol><p><strong>1 Year</strong></p><ol><li>Maintain 100% completion of scheduled verification and calibration activities.</li><li>Demonstrate improved compliance scores year-on-year in internal and external evaluations.</li></ol><p><strong>2 Years</strong></p><ul><li>Fine Tune all FSMS Process and Procedures and be ready for the new season.</li></ul><p><strong>On Season KPI</strong></p><ul><li>100% completion of planned verification activities within schedule.</li><li>100% on-time calibration of all critical equipment.</li><li>Monthly compliance status reports without overdue actions.</li></ul><p><strong>Pre-Season KPI</strong></p><ul><li>Update FSMS documentation and risk assessments before season start.</li><li>Prepare and distribute verification and calibration schedules.</li><li>Conduct compliance checks to confirm readiness for customer and certification audits</li></ul>
<p><h4>Exceptional hospitality starts with you</h4>
<p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a learning & development manager, you’re not just managing training initiatives for hotel team members – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p>
<h4>Here's what you'll do during a typical day:</h4>
<ul>
<li><strong>Develop training programs:</strong> Design, plan, and deliver hotel training programs in alignment with corporate goals and industry standards, inclusive of topics such as harassment-free workplace, diversity, new team member orientation, leadership, and service.</li>
<li><strong>Monitor and review performance:</strong> Conduct meetings with department managers, trainers, and team members to review performance trends, develop action plans, and recognize achievements.</li>
<li><strong>Deliver continuous improvement:</strong> Assess existing training initiatives, identify opportunities for enhancement, and recommend solutions to address specific department needs.</li>
<li><strong>Manage training records:</strong> Track, maintain, and audit individual team member training records using designated systems and tools.</li>
<li><strong>Oversee departmental training programs:</strong> Manage and monitor department-specific training programs such as beverage awareness, food safety, job skills checklists, and educational assistance.</li>
<li><strong>Inspire and develop the team:</strong> Supervise and support team members, monitor performance, provide coaching, and foster a positive and productive work environment.</li>
</ul>
<h4>What it takes to make the stay</h4>
<p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:</p>
<p>A passion for spreading the light and warmth of hospitality. Acting with integrity and always doing the right thing. Inspiring others through leadership. A belief that teamwork drives the best outcomes. A sense of ownership and accountability. And a focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</p>
<ul>
<li>Previous experience delivering training programs in hospitality environment is an asset.</li>
<li>Knowledge of adult learning theory and the essential elements of training.</li>
<li>Knowledge of how to develop training programs.</li>
<li>English language writing skills to develop written correspondence and training materials. Ability to relate in English to all levels of management and employees in spoken and written form.</li>
<li>Ability to observe employees in the workplace, analyze operation and detect issues of concern with regard to areas such as employee performance, grooming, training, policy adherence and morale.</li>
<li>Charismatic, organised, energetic, fun and creative.</li>
<li>Able to develop strong relationships with colleagues and leaders.</li>
<li>Ability to identify individual talents and develop others.</li>
<li>Highly passionate about the company mission, promise and values.</li>
<li>Computer literate in Word, Excel, PowerPoint, Canva and Outlook.</li>
<li>Possesses excellent interpersonal and communication skills, including public speaking.</li>
<li>Strategically plans, implements and orchestrates to achieve goals.</li>
</ul>
<h4>Join an award-winning workplace culture</h4>
<p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p>
<p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p>
<p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p></p><p></p>
<p><strong>Job Summary</strong><br><br>The Governance Supervisor is responsible for establishing and maintaining effective governance and operational control across workforce planning, support functions, payments, settlements, floor operations, audit, and sustainability reporting. The role ensures adherence to approved plans, SLAs, policies, and governance standards while providing data-driven insights to improve productivity, efficiency, and operational performance.<br><br><strong>Key Responsibilities</strong><br><br><strong>Governance & Meeting Management</strong><br></p><ul><li><p>Govern and facilitate weekly Planning & Support governance meetings.</p></li><li><p>Prepare meeting packs, dashboards, and performance updates.</p></li><li><p>Track action items, deadlines, and overdue actions.</p></li><li><p>Escalate critical delays and unresolved issues to relevant stakeholders.</p></li><li><p>Maintain and manage the governance calendar.<br><br><strong>Workforce Governance</strong><br></p></li><li><p>Validate new headcount requests against approved manpower plans and business requirements.</p></li><li><p>Conduct Time & Motion studies to assess productivity and resource utilization.</p></li><li><p>Review utilization across support functions.</p></li><li><p>Identify workforce optimization and productivity improvement opportunities.<br><br><strong>Payment Governance</strong><br></p></li><li><p>Develop and maintain payment governance dashboards.</p></li><li><p>Monitor payment trends, variances, and discrepancies.</p></li><li><p>Provide insights and recommendations based on payment analysis.<br><br><strong>UAE Settlement Governance</strong><br></p></li><li><p>Validate UAE employee settlement calculations and supporting information.</p></li><li><p>Track pending settlements and ensure timely completion.</p></li><li><p>Monitor compliance with agreed SLAs.</p></li><li><p>Prepare monthly settlement governance reports and highlight exceptions.<br><br><strong>Floor Governance</strong><br></p></li><li><p>Conduct regular governance walkthroughs across operational floors and facilities.</p></li><li><p>Ensure adherence to approved seating plans and workplace requirements.</p></li><li><p>Monitor compliance with company policies, procedures, and operational standards.</p></li><li><p>Identify and report governance violations.</p></li><li><p>Track corrective actions and ensure timely closure.<br><br><strong>Support Function Workload Analysis</strong><br></p></li><li><p>Analyze workload and productivity across HR, Finance, IT, Facilities, Governance, WFM,</p></li><li><p>Recruitment, Learning, and other support functions.</p></li><li><p>Develop productivity benchmarks and workload measurement frameworks.</p></li><li><p>Identify overstaffing and understaffing opportunities.</p></li><li><p>Recommend staffing optimization based on workload, capacity, and productivity analysis.<br><br><strong>Sustainability & ESG</strong><br></p></li><li><p>Coordinate the annual Sustainability/ESG reporting process.</p></li><li><p>Collect and consolidate departmental KPIs and required data.</p></li><li><p>Ensure accurate and timely submission of sustainability-related information.</p></li><li><p>Follow up with stakeholders to ensure reporting deadlines are met.<br><br><strong>Audit & Asset Governance</strong><br></p></li><li><p>Conduct regular audits of administrative inventory and company assets.</p></li><li><p>Ensure proper documentation, tracking, and control of company assets.</p></li><li><p>Identify discrepancies, control gaps, and compliance issues.</p></li><li><p>Prepare audit findings and follow up on corrective actions until closure.<br><br><strong>Reporting & Continuous Improvement</strong><br></p></li><li><p>Prepare regular governance reports, dashboards, and management presentations.</p></li><li><p>Identify operational gaps, trends, and risks through data analysis.</p></li><li><p>Recommend process improvements and productivity enhancement initiatives.</p></li><li><p>Ensure timely escalation of critical governance and compliance issues.<br></p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s degree in Business Administration, Management, Finance, Operations, or a related field.<br>4–6 years of experience in governance, business operations, workforce management, business performance, operational excellence, audit, or a related field.</p></li><li><p>Previous supervisory or team leadership experience is preferred.</p></li><li><p>Experience in a BPO, shared services, contact center, or large-scale operations environment is highly preferred.</p></li><li><p>Strong experience in governance, operational controls, reporting, and action tracking.</p></li><li><p>Strong analytical and problem-solving skills with the ability to interpret operational and financial data.</p></li><li><p>Experience with workforce planning, workload analysis, Time & Motion studies, or productivity measurement is preferred.</p></li><li><p>Advanced Microsoft Excel skills and strong proficiency in PowerPoint.<br>Experience developing dashboards, management reports, and performance presentations.</p></li><li><p>Strong attention to detail and ability to identify discrepancies, risks, and compliance gaps.</p></li><li><p>Strong stakeholder management and communication skills.</p></li><li><p>Ability to manage multiple priorities, deadlines, and cross-functional stakeholders.</p></li><li><p>Experience with UAE/GCC operations and familiarity with UAE settlement processes is preferred.</p></li></ul><p></p><p></p>
<p><h4>Join us</h4>
<p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p>
<h4>Role responsibilities</h4>
<ul>
<li>Monitor and maintain OpenStack services and components.</li>
<li>Troubleshoot service failures, performance issues, and infrastructure alerts.</li>
<li>Apply patches, updates, and configuration changes.</li>
<li>Work closely with engineering teams to enhance platform reliability.</li>
<li>Maintain documentation for operational procedures and incident handling.</li>
<li>Operate, monitor, and maintain VMware infrastructure components (vCenter, ESXi hosts, NSX-T, and vCloud Director).</li>
<li>Manage virtual machines, templates, resource pools, and datastores.</li>
<li>Monitor system health, performance, and capacity using VMware and third-party tools.</li>
<li>Perform incident, problem, and change management in line with ITIL processes.</li>
<li>Apply patches, firmware upgrades, and lifecycle management for VMware infrastructure.</li>
<li>Troubleshoot virtualization, networking, and storage-related issues.</li>
<li>Ensure backup, disaster recovery, and high-availability configurations are functional.</li>
<li>Collaborate with planning/implementation teams to support new deployments and integrations.</li>
<li>Generate performance and capacity reports for management review.</li>
</ul>
<h4>Competencies and qualifications</h4>
<ul>
<li>2–4 years of OpenStack operations experience.</li>
<li>Strong understanding of Linux (Ubuntu/CentOS) and networking fundamentals.</li>
<li>Familiarity with OpenStack core services and their interdependencies.</li>
<li>Experience with monitoring and logging tools (Prometheus, ELK).</li>
<li>Good troubleshooting and problem-solving skills.</li>
<li>2–4 years of hands-on experience in VMware operations and administration.</li>
<li>Strong knowledge of VMware Cloud Foundation (VCF), vCenter, ESXi, NSX-T, including DFW, Tier-0/Tier-1 Gateways, and VMware Cloud Director.</li>
<li>Experience with resource optimization, snapshot management, and storage integrations (SAN/NAS).</li>
<li>Familiarity with VMware tools such as vRealize Operations, vRealize Log Insight, and vSphere Lifecycle Manager.</li>
<li>Basic scripting knowledge (PowerCLI, Python, or Bash) for automation and reporting.</li>
<li>Understanding of networking (VLANs, routing, firewalls) and backup integrations (Veeam or similar).</li>
<li>VMware certification (VCP or higher) is preferred.</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p>
<h4>Who we are</h4>
<p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p>
<p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p>
<p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to the company’s official career site for guidance.</p>
<p>Together we can.</p></p><p></p>
<ul><li><p>Develop, implement, and maintain robust <strong>Quality Control systems and procedures</strong> to ensure the quality, safety, and consistency of detergents and chemical products in compliance with applicable standards and regulatory requirements.</p></li><li><p>Lead, supervise, and develop the <strong>Quality Control team and laboratory personnel</strong>, ensuring effective performance, technical competency, and adherence to quality procedures and safety requirements.</p></li><li><p>Oversee the <strong>inspection and testing of raw materials, packaging materials, in-process batches, and finished products</strong>, ensuring compliance with approved specifications and quality standards.</p></li><li><p>Manage and monitor <strong>chemical and physical laboratory testing</strong>, including relevant parameters such as pH, viscosity, density, active matter, concentration, appearance, color, and other product-specific specifications.</p></li><li><p>Ensure proper <strong>batch sampling, analysis, approval, and release</strong>, while maintaining accurate laboratory records and traceability throughout the production process.</p></li><li><p>Analyze quality data, identify recurring defects and process deviations, and implement effective <strong>Corrective and Preventive Actions (CAPA)</strong> to minimize quality issues and improve product consistency.</p></li><li><p>Work closely with <strong>Production, R&D, Engineering, Procurement, and Warehouse teams</strong> to investigate quality deviations, optimize processes, and support the development and scale-up of new detergent and chemical products.</p></li><li><p>Establish and monitor <strong>quality control plans, inspection standards, testing methods, and acceptance criteria</strong> for raw materials, production processes, and finished products.</p></li><li><p>Conduct and support <strong>internal quality audits</strong> and coordinate external/customer audits to ensure continued compliance with applicable quality standards and company requirements.</p></li><li><p>Establish and monitor <strong>Quality KPIs</strong>, including rejection rates, batch deviations, customer complaints, rework, non-conformities, and laboratory performance, and provide regular reports and recommendations to senior management.</p></li><li><p>Lead the investigation and resolution of <strong>customer complaints and product quality issues</strong>, including root cause analysis, corrective actions, and follow-up with relevant departments.</p></li><li><p>Ensure the proper control, calibration, maintenance, and availability of <strong>laboratory equipment and testing instruments</strong>, maintaining accurate calibration and testing records.</p></li><li><p>Maintain and continuously improve <strong>quality documentation</strong>, including specifications, test methods, SOPs, inspection records, laboratory procedures, and quality reports.</p></li><li><p>Ensure compliance with <strong>chemical handling, laboratory safety, environmental, and regulatory requirements</strong> applicable to the manufacturing and testing of detergents and chemical products.</p></li><li><p>Drive a culture of <strong>continuous improvement, quality awareness, and defect prevention</strong> across the manufacturing operation.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s degree in <strong>Chemistry, Chemical Engineering, or a related scientific/technical field</strong>.</p></li><li><p><strong>7+ years of experience</strong> in Quality Control within the <strong>detergents, chemicals, FMCG, or related manufacturing industries</strong>, with at least 2–3 years in a supervisory/managerial role.</p></li><li><p>Strong knowledge of <strong>chemical and physical testing methods</strong> for raw materials, in-process materials, and finished products.</p></li><li><p>Hands-on experience with testing parameters such as <strong>pH, viscosity, density, active matter, concentration, appearance, and color</strong>.</p></li><li><p>Strong knowledge of <strong>Quality Control systems, SOPs, specifications, inspection plans, and batch release procedures</strong>.</p></li><li><p>Experience in <strong>Root Cause Analysis, CAPA, Non-Conformity Management, and continuous improvement</strong>.</p></li><li><p>Good understanding of <strong>ISO 9001</strong> and relevant quality standards and regulatory requirements.</p></li><li><p>Experience in <strong>internal and external audits</strong>, including customer and certification audits.</p></li><li><p>Strong knowledge of <strong>laboratory management, equipment calibration, and laboratory safety</strong>.</p></li><li><p>Good understanding of <strong>detergent and chemical manufacturing processes, formulations, and raw material specifications</strong>.</p></li><li><p>Strong analytical, problem-solving, and decision-making skills.</p></li><li><p>Excellent <strong>leadership, team management, communication, and reporting skills</strong>.</p></li><li><p>Proficiency in <strong>Microsoft Office, especially Excel</strong>, and experience with ERP/QMS systems is preferred.</p></li><li><p><strong>Good command of English</strong>, especially technical English.</p></li><li><p>Ability to work effectively under pressure and coordinate with <strong>Production, R&D, Engineering, Procurement, and Warehouse</strong> teams.</p></li></ul><p></p>
<ul><li><p>Develop, implement, and maintain robust <strong>Quality Control systems and procedures</strong> to ensure the quality, safety, and consistency of detergents and chemical products in compliance with applicable standards and regulatory requirements.</p></li><li><p>Lead, supervise, and develop the <strong>Quality Control team and laboratory personnel</strong>, ensuring effective performance, technical competency, and adherence to quality procedures and safety requirements.</p></li><li><p>Oversee the <strong>inspection and testing of raw materials, packaging materials, in-process batches, and finished products</strong>, ensuring compliance with approved specifications and quality standards.</p></li><li><p>Manage and monitor <strong>chemical and physical laboratory testing</strong>, including relevant parameters such as pH, viscosity, density, active matter, concentration, appearance, color, and other product-specific specifications.</p></li><li><p>Ensure proper <strong>batch sampling, analysis, approval, and release</strong>, while maintaining accurate laboratory records and traceability throughout the production process.</p></li><li><p>Analyze quality data, identify recurring defects and process deviations, and implement effective <strong>Corrective and Preventive Actions (CAPA)</strong> to minimize quality issues and improve product consistency.</p></li><li><p>Work closely with <strong>Production, R&D, Engineering, Procurement, and Warehouse teams</strong> to investigate quality deviations, optimize processes, and support the development and scale-up of new detergent and chemical products.</p></li><li><p>Establish and monitor <strong>quality control plans, inspection standards, testing methods, and acceptance criteria</strong> for raw materials, production processes, and finished products.</p></li><li><p>Conduct and support <strong>internal quality audits</strong> and coordinate external/customer audits to ensure continued compliance with applicable quality standards and company requirements.</p></li><li><p>Establish and monitor <strong>Quality KPIs</strong>, including rejection rates, batch deviations, customer complaints, rework, non-conformities, and laboratory performance, and provide regular reports and recommendations to senior management.</p></li><li><p>Lead the investigation and resolution of <strong>customer complaints and product quality issues</strong>, including root cause analysis, corrective actions, and follow-up with relevant departments.</p></li><li><p>Ensure the proper control, calibration, maintenance, and availability of <strong>laboratory equipment and testing instruments</strong>, maintaining accurate calibration and testing records.</p></li><li><p>Maintain and continuously improve <strong>quality documentation</strong>, including specifications, test methods, SOPs, inspection records, laboratory procedures, and quality reports.</p></li><li><p>Ensure compliance with <strong>chemical handling, laboratory safety, environmental, and regulatory requirements</strong> applicable to the manufacturing and testing of detergents and chemical products.</p></li><li><p>Drive a culture of <strong>continuous improvement, quality awareness, and defect prevention</strong> across the manufacturing operation.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s degree in <strong>Chemistry, Chemical Engineering, or a related scientific/technical field</strong>.</p></li><li><p><strong>7+ years of experience</strong> in Quality Control within the <strong>detergents, chemicals, FMCG, or related manufacturing industries</strong>, with at least 2–3 years in a supervisory/managerial role.</p></li><li><p>Strong knowledge of <strong>chemical and physical testing methods</strong> for raw materials, in-process materials, and finished products.</p></li><li><p>Hands-on experience with testing parameters such as <strong>pH, viscosity, density, active matter, concentration, appearance, and color</strong>.</p></li><li><p>Strong knowledge of <strong>Quality Control systems, SOPs, specifications, inspection plans, and batch release procedures</strong>.</p></li><li><p>Experience in <strong>Root Cause Analysis, CAPA, Non-Conformity Management, and continuous improvement</strong>.</p></li><li><p>Good understanding of <strong>ISO 9001</strong> and relevant quality standards and regulatory requirements.</p></li><li><p>Experience in <strong>internal and external audits</strong>, including customer and certification audits.</p></li><li><p>Strong knowledge of <strong>laboratory management, equipment calibration, and laboratory safety</strong>.</p></li><li><p>Good understanding of <strong>detergent and chemical manufacturing processes, formulations, and raw material specifications</strong>.</p></li><li><p>Strong analytical, problem-solving, and decision-making skills.</p></li><li><p>Excellent <strong>leadership, team management, communication, and reporting skills</strong>.</p></li><li><p>Proficiency in <strong>Microsoft Office, especially Excel</strong>, and experience with ERP/QMS systems is preferred.</p></li><li><p><strong>Good command of English</strong>, especially technical English.</p></li><li><p>Ability to work effectively under pressure and coordinate with <strong>Production, R&D, Engineering, Procurement, and Warehouse</strong> teams.</p></li></ul><p></p>
<ul><li><p>Develop, implement, and maintain robust <strong>Quality Control systems and procedures</strong> to ensure the quality, safety, and consistency of detergents and chemical products in compliance with applicable standards and regulatory requirements.</p></li><li><p>Lead, supervise, and develop the <strong>Quality Control team and laboratory personnel</strong>, ensuring effective performance, technical competency, and adherence to quality procedures and safety requirements.</p></li><li><p>Oversee the <strong>inspection and testing of raw materials, packaging materials, in-process batches, and finished products</strong>, ensuring compliance with approved specifications and quality standards.</p></li><li><p>Manage and monitor <strong>chemical and physical laboratory testing</strong>, including relevant parameters such as pH, viscosity, density, active matter, concentration, appearance, color, and other product-specific specifications.</p></li><li><p>Ensure proper <strong>batch sampling, analysis, approval, and release</strong>, while maintaining accurate laboratory records and traceability throughout the production process.</p></li><li><p>Analyze quality data, identify recurring defects and process deviations, and implement effective <strong>Corrective and Preventive Actions (CAPA)</strong> to minimize quality issues and improve product consistency.</p></li><li><p>Work closely with <strong>Production, R&D, Engineering, Procurement, and Warehouse teams</strong> to investigate quality deviations, optimize processes, and support the development and scale-up of new detergent and chemical products.</p></li><li><p>Establish and monitor <strong>quality control plans, inspection standards, testing methods, and acceptance criteria</strong> for raw materials, production processes, and finished products.</p></li><li><p>Conduct and support <strong>internal quality audits</strong> and coordinate external/customer audits to ensure continued compliance with applicable quality standards and company requirements.</p></li><li><p>Establish and monitor <strong>Quality KPIs</strong>, including rejection rates, batch deviations, customer complaints, rework, non-conformities, and laboratory performance, and provide regular reports and recommendations to senior management.</p></li><li><p>Lead the investigation and resolution of <strong>customer complaints and product quality issues</strong>, including root cause analysis, corrective actions, and follow-up with relevant departments.</p></li><li><p>Ensure the proper control, calibration, maintenance, and availability of <strong>laboratory equipment and testing instruments</strong>, maintaining accurate calibration and testing records.</p></li><li><p>Maintain and continuously improve <strong>quality documentation</strong>, including specifications, test methods, SOPs, inspection records, laboratory procedures, and quality reports.</p></li><li><p>Ensure compliance with <strong>chemical handling, laboratory safety, environmental, and regulatory requirements</strong> applicable to the manufacturing and testing of detergents and chemical products.</p></li><li><p>Drive a culture of <strong>continuous improvement, quality awareness, and defect prevention</strong> across the manufacturing operation.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s degree in <strong>Chemistry, Chemical Engineering, or a related scientific/technical field</strong>.</p></li><li><p><strong>7+ years of experience</strong> in Quality Control within the <strong>detergents, chemicals, FMCG, or related manufacturing industries</strong>, with at least 2–3 years in a supervisory/managerial role.</p></li><li><p>Strong knowledge of <strong>chemical and physical testing methods</strong> for raw materials, in-process materials, and finished products.</p></li><li><p>Hands-on experience with testing parameters such as <strong>pH, viscosity, density, active matter, concentration, appearance, and color</strong>.</p></li><li><p>Strong knowledge of <strong>Quality Control systems, SOPs, specifications, inspection plans, and batch release procedures</strong>.</p></li><li><p>Experience in <strong>Root Cause Analysis, CAPA, Non-Conformity Management, and continuous improvement</strong>.</p></li><li><p>Good understanding of <strong>ISO 9001</strong> and relevant quality standards and regulatory requirements.</p></li><li><p>Experience in <strong>internal and external audits</strong>, including customer and certification audits.</p></li><li><p>Strong knowledge of <strong>laboratory management, equipment calibration, and laboratory safety</strong>.</p></li><li><p>Good understanding of <strong>detergent and chemical manufacturing processes, formulations, and raw material specifications</strong>.</p></li><li><p>Strong analytical, problem-solving, and decision-making skills.</p></li><li><p>Excellent <strong>leadership, team management, communication, and reporting skills</strong>.</p></li><li><p>Proficiency in <strong>Microsoft Office, especially Excel</strong>, and experience with ERP/QMS systems is preferred.</p></li><li><p><strong>Good command of English</strong>, especially technical English.</p></li><li><p>Ability to work effectively under pressure and coordinate with <strong>Production, R&D, Engineering, Procurement, and Warehouse</strong> teams.</p></li></ul><p></p>
<ul><li><p>Develop, implement, and maintain robust <strong>Quality Control systems and procedures</strong> to ensure the quality, safety, and consistency of detergents and chemical products in compliance with applicable standards and regulatory requirements.</p></li><li><p>Lead, supervise, and develop the <strong>Quality Control team and laboratory personnel</strong>, ensuring effective performance, technical competency, and adherence to quality procedures and safety requirements.</p></li><li><p>Oversee the <strong>inspection and testing of raw materials, packaging materials, in-process batches, and finished products</strong>, ensuring compliance with approved specifications and quality standards.</p></li><li><p>Manage and monitor <strong>chemical and physical laboratory testing</strong>, including relevant parameters such as pH, viscosity, density, active matter, concentration, appearance, color, and other product-specific specifications.</p></li><li><p>Ensure proper <strong>batch sampling, analysis, approval, and release</strong>, while maintaining accurate laboratory records and traceability throughout the production process.</p></li><li><p>Analyze quality data, identify recurring defects and process deviations, and implement effective <strong>Corrective and Preventive Actions (CAPA)</strong> to minimize quality issues and improve product consistency.</p></li><li><p>Work closely with <strong>Production, R&D, Engineering, Procurement, and Warehouse teams</strong> to investigate quality deviations, optimize processes, and support the development and scale-up of new detergent and chemical products.</p></li><li><p>Establish and monitor <strong>quality control plans, inspection standards, testing methods, and acceptance criteria</strong> for raw materials, production processes, and finished products.</p></li><li><p>Conduct and support <strong>internal quality audits</strong> and coordinate external/customer audits to ensure continued compliance with applicable quality standards and company requirements.</p></li><li><p>Establish and monitor <strong>Quality KPIs</strong>, including rejection rates, batch deviations, customer complaints, rework, non-conformities, and laboratory performance, and provide regular reports and recommendations to senior management.</p></li><li><p>Lead the investigation and resolution of <strong>customer complaints and product quality issues</strong>, including root cause analysis, corrective actions, and follow-up with relevant departments.</p></li><li><p>Ensure the proper control, calibration, maintenance, and availability of <strong>laboratory equipment and testing instruments</strong>, maintaining accurate calibration and testing records.</p></li><li><p>Maintain and continuously improve <strong>quality documentation</strong>, including specifications, test methods, SOPs, inspection records, laboratory procedures, and quality reports.</p></li><li><p>Ensure compliance with <strong>chemical handling, laboratory safety, environmental, and regulatory requirements</strong> applicable to the manufacturing and testing of detergents and chemical products.</p></li><li><p>Drive a culture of <strong>continuous improvement, quality awareness, and defect prevention</strong> across the manufacturing operation.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s degree in <strong>Chemistry, Chemical Engineering, or a related scientific/technical field</strong>.</p></li><li><p><strong>7+ years of experience</strong> in Quality Control within the <strong>detergents, chemicals, FMCG, or related manufacturing industries</strong>, with at least 2–3 years in a supervisory/managerial role.</p></li><li><p>Strong knowledge of <strong>chemical and physical testing methods</strong> for raw materials, in-process materials, and finished products.</p></li><li><p>Hands-on experience with testing parameters such as <strong>pH, viscosity, density, active matter, concentration, appearance, and color</strong>.</p></li><li><p>Strong knowledge of <strong>Quality Control systems, SOPs, specifications, inspection plans, and batch release procedures</strong>.</p></li><li><p>Experience in <strong>Root Cause Analysis, CAPA, Non-Conformity Management, and continuous improvement</strong>.</p></li><li><p>Good understanding of <strong>ISO 9001</strong> and relevant quality standards and regulatory requirements.</p></li><li><p>Experience in <strong>internal and external audits</strong>, including customer and certification audits.</p></li><li><p>Strong knowledge of <strong>laboratory management, equipment calibration, and laboratory safety</strong>.</p></li><li><p>Good understanding of <strong>detergent and chemical manufacturing processes, formulations, and raw material specifications</strong>.</p></li><li><p>Strong analytical, problem-solving, and decision-making skills.</p></li><li><p>Excellent <strong>leadership, team management, communication, and reporting skills</strong>.</p></li><li><p>Proficiency in <strong>Microsoft Office, especially Excel</strong>, and experience with ERP/QMS systems is preferred.</p></li><li><p><strong>Good command of English</strong>, especially technical English.</p></li><li><p>Ability to work effectively under pressure and coordinate with <strong>Production, R&D, Engineering, Procurement, and Warehouse</strong> teams.</p></li></ul><p></p>
<p><b>KEY RESPONSIBILITIES:</b></p><p>Strategic planning</p><p>Participate in the strategic planning, marketing plan and budgeting processes to provide expert input.</p><p>Build digital yearly plan covering all digital channels and levers (Direct and Indirect).</p><p>Website Management</p><p>Oversee the design, functionality, and content of the hotel website (All.com / Brand.com / Standalone).</p><p>Ensure the websites is optimized for SEO and user experience.</p><p>Regularly update the site with current promotions, events, and relevant content to push Rooms, F&B outlets and MICE.</p><p>OTAs</p><p>Manage relationships with Online Travel Agencies (OTAs) such as Booking.com, Expedia, etc.</p><p>Coordinate OTA strategy together with the Director of Revenue.</p><p>Optimize listings and manage content on all third-party websites.</p><p>Monitor and analyze performance metrics to enhance visibility and conversions.</p><p>Activate and manage digital tools on OTAs platforms (Booking.com Sponsored Ads, Expedia Travel Ads, Packages, Visibility Boosters, etc.)</p><p>Digital Marketing</p><p>Develop and implement comprehensive digital marketing strategies, including SEO, content and email marketing with focus on Rooms, F&B outlets and MICE.</p><p>Coordinate with the marketing team to ensure brand consistency across all digital platforms (images, videos, descriptions, offers, etc.)</p><p>Handle the email Marketing with the third-party tool for Rooms, F&B and other outlets in line with the strategy and corporate guidelines.</p><p>Manage hotel s online reputation to identify areas for improvement in guest experience.</p><p>Work with the guest relations team to address any online guest complaints or issues promptly.</p><p>Social Media Management</p><p>Execute social media strategies together with a marketing team to enhance brand awareness and engagement.</p><p>Curate paid media campaigns for platforms such as Facebook, Instagram or Tiktok.</p><p>Monitor social media channels coverage and performance.</p><p>Data Analysis and Reporting</p><p>Analyze data from various digital platforms to track performance and identify opportunities for improvement.</p><p>Measure and report the performance of all digital marketing campaigns and assess against goals.</p><p>Prepare regular reports on key metrics, such as website traffic, conversion rates, and revenue generated from digital channels.</p><p>Monitor third party intelligence sources to identify revenue opportunities (OTA, GDS, market studies, web tools and levers).</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Marketing, Business, Hospitality Management, or a related field.</li><li>3-5 years proven experience in e-commerce, digital marketing, or a similar role within the hospitality or other industries.</li><li>Strong communication skills both verbally and in writing.</li><li>Composed and confident in dealing with luxury clientele.</li><li>Strong understanding of current digital marketing concepts.</li><li>Strong understanding of SEO, SEM, and online marketing strategies.</li><li>Ability to work in a fast-paced environment and manage multiple projects simultaneously.</li><li>Knowledge of hotel management software and OTA platforms is a plus.</li><li>Proficiency in web analytics tools (e.g., Google Analytics) and content management systems (CMS).</li><li>Be familiar with the latest digital platforms to maximize revenues.</li><li>Be a fluent English speaker and eligible to work in the hotel location</li></ul><p>PERSONAL ATTRIBUTES:</p><ul><li>Strategic thinker with a proactive approach.</li><li>Detail-oriented and highly organized.</li><li>Creative and innovative mindset.</li><li>Ability to work independently and as part of a team</li></ul><p>Additional Information</p><ul><li>experience is an asset</li><li>Prior experience working with Opera or a related system</li><li>Fluency in English</li><li>additional languages are a plus</li></ul><p>Your team and working environment:</p><p>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture</p><p>Note: Customization may be included for any specific local or legislative requirements, such as work permits</p>
<p><h4>Company description</h4>
<p>Why work for Accor?<br>
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.<br>
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p>
<h4>Job description</h4>
<p>Manage the daily operation and guest experience within the hotel lobby.</p>
<p>Welcome and engage guests, ensuring a warm, professional, and personalized experience.</p>
<p>Oversee lobby beverage service, including coffee, cocktails, mocktails, wines, spirits, and other beverage offerings.</p>
<p>Maintain high standards of beverage presentation, quality, and service.</p>
<p>Lead, coach, and motivate lobby and beverage service team members.</p>
<p>Monitor service levels and proactively resolve guest concerns or complaints.</p>
<p>Coordinate with Food & Beverage, Front Office, Housekeeping, and Events teams to ensure seamless operations.</p>
<p>Monitor beverage inventory, par levels, requisitions, and product availability.</p>
<p>Support beverage cost control, wastage reduction, and adherence to company standards.</p>
<p>Ensure compliance with hygiene, food safety, licensing, and responsible alcohol-service requirements.</p>
<p>Maintain the lobby’s appearance, ambiance, cleanliness, and overall presentation.</p>
<p>Assist with lobby activations, promotions, tastings, seasonal concepts, and special events.</p>
<p>Develop and maintain strong relationships with regular guests and VIPs.</p>
<p>Monitor guest feedback and identify opportunities to improve the lobby and beverage experience.</p>
<p>Prepare operational reports and communicate relevant issues and opportunities to management.</p>
<p>Ensure team members consistently follow SOPs, grooming standards, and service procedures.</p>
<p>Carry out all responsibilities related to the quality management systems implemented within the hotel and ensure compliance with applicable standards and procedures.</p>
<h4>Qualifications</h4>
<p><strong>Education:</strong> Bachelor’s degree.</p>
<p><strong>Experience:</strong> At least 5 years of related work experience following theoretical education, preferably with supervisory experience in Front Office operations.</p>
<p><strong>Foreign language:</strong> Sufficient level of English to communicate effectively with guests and employees. Knowledge of additional foreign languages is an advantage.</p>
<p><strong>Courses and training:</strong> Prior attendance in seminars and trainings related to Front Office operations, guest relations, customer service, leadership, and hotel operations.</p>
<p><strong>Computer literacy:</strong> MS Office applications, Front Office programmes (Fidelio, Opera, etc.).</p>
<p><strong>Skills:</strong> Knows, applies, and ensures the application of all Front Office and Lobby services and product ranges in the related field. Has knowledge of other hotel departments and the processes that affect Front Office operations. Expected to have expertise, acquired through technical training and long-term work experience, concerning hotel standards, guest service procedures, VIP handling, check-in and check-out procedures, room status, guest requests, and Front Office work processes. Has excellent command of guest profiles, preferences, and special requests. Trains his/her team on these and instructs them on how to address and communicate with guests professionally. Has strong leadership, communication, problem-solving, decision-making, and organizational skills and is able to ensure the smooth and efficient operation of the Lobby and Front Office during his/her shift.</p>
<h4>Additional information</h4>
<p><strong>Your team and working environment:</strong><br>
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.</p>
<p><strong>Note:</strong> Customization may be included for any specific local or legislative requirements, such as work permits.</p>
<p><strong>Our commitment to diversity & inclusion:</strong><br>
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>"Why work for Accor?<br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"</p><br><br>Job Description<br><br><ul><li>Manage the daily operation and guest experience within the hotel lobby.</li><li>Welcome and engage guests, ensuring a warm, professional, and personalized experience.</li><li>Oversee lobby beverage service, including coffee, cocktails, mocktails, wines, spirits, and other beverage offerings.</li><li>Maintain high standards of beverage presentation, quality, and service.</li><li>Lead, coach, and motivate lobby and beverage service team members.</li><li>Monitor service levels and proactively resolve guest concerns or complaints.</li><li>Coordinate with Food & Beverage, Front Office, Housekeeping, and Events teams to ensure seamless operations.</li><li>Monitor beverage inventory, par levels, requisitions, and product availability.</li><li>Support beverage cost control, wastage reduction, and adherence to company standards.</li><li>Ensure compliance with hygiene, food safety, licensing, and responsible alcohol-service requirements.</li><li>Maintain the lobby’s appearance, ambiance, cleanliness, and overall presentation.</li><li>Assist with lobby activations, promotions, tastings, seasonal concepts, and special events.</li><li>Develop and maintain strong relationships with regular guests and VIPs.</li><li>Monitor guest feedback and identify opportunities to improve the lobby and beverage experience.</li><li>Prepare operational reports and communicate relevant issues and opportunities to management.</li><li>Ensure team members consistently follow SOPs, grooming standards, and service procedures.</li><li>Carry out all responsibilities related to the quality management systems implemented within the hotel and ensure compliance with applicable standards and procedures.</li></ul><br>Qualifications<br><br><ul><li><strong>Education:</strong> Bachelor`s Degree.</li><li><strong>Experience:</strong> At least 5 years of related work experience following theoretical education, preferably with supervisory experience in Front Office operations.</li><li><strong>Foreign Language:</strong> Sufficient level of English to communicate effectively with guests and employees. Knowledge of additional foreign languages is an advantage.</li><li><strong>Courses and Training:</strong> Prior attendance in seminars and trainings related to Front Office operations, guest relations, customer service, leadership, and hotel operations.</li><li><strong>Computer Literacy:</strong> MS Office applications, Front Office programmes (Fidelio, Opera, etc.).</li><li><strong>Skills:</strong> Knows, applies, and ensures the application of all Front Office and Lobby services and product ranges in the related field. Has knowledge of other hotel departments and the processes that affect Front Office operations. Expected to have expertise, acquired through technical training and long-term work experience, concerning hotel standards, guest service procedures, VIP handling, check-in and check-out procedures, room status, guest requests, and Front Office work processes. Has excellent command of guest profiles, preferences, and special requests. Trains his/her team on these and instructs them on how to address and communicate with guests professionally. Has strong leadership, communication, problem-solving, decision-making, and organizational skills and is able to ensure the smooth and efficient operation of the Lobby and Front Office during his/her shift.</li></ul><br>Additional Information<br><br><p>Your team and working environment:<br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br>Our commitment to Diversity & Inclusion:<br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>"Why work for Accor?<br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"</p><br><br>Job Description<br><br><ul><li>Has the capacity to perform, implement and monitor the general services to be offered in all of the bars.</li><li>Assist head bartender to coordinate the bars and its personnel.</li><li>Identify and ensure repair of technical breakdowns in the units.</li><li>Assist head bartender to arrange the monthly inventory count and report the result to the Food and Beverage Manager.</li><li>Ensure and control on a daily basis that preparations are carried out in the bars.</li><li>Consolidate the relationships between departmental employees.</li><li>Ensure that preparations are made before service for special occasions and control the preparations.</li><li>Maintain departmental equipment.</li><li>Control employee compliance with the work schedule.</li><li>Assist head bartender to identify the daily beverage consumption demands.</li><li>Regularly control the backup beverage storage, identify par stock levels and monitor that stock is always available according to the par stock levels.</li><li>Organise the process of greeting customers, seating them at their table and seeing them out.</li><li>Responsible for developing the training programmes and for the training of employees in his/her department.</li><li>Monitor the work carried out by personnel under his/her responsibility.</li><li>Meet regularly every day before preparations and service with his/her senior managers.</li><li>Listens to employee issues and problems within the department and reports these to senior managers.</li><li>Perform the job according to the practices and operational standards identified by the Food and Beverage Manager.</li><li>Forward the Food and Beverage Manager’s orders to the bar personnel.</li><li>To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).</li><li>To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.</li><li>To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment.</li><li>Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities.</li><li>Carry out all other duties assigned by managers and hotel management not specified in the job description.</li></ul><br>Qualifications<br><br><ul><li><strong>Education:</strong> At least a high school or vocational diploma</li><li><strong>Experience: </strong>At least 4 years of experience in the industry.</li><li><strong>Foreign Language:</strong> C2 level of English and/or Arabic to communicate and keep track of the technical information in the related field.</li><li><strong>Courses and Training:</strong> Vocational trainings and seminars.</li><li><strong>Skills:</strong> Knowledge of products and services in the related field. Expected to integrate and coordinate his/her unit’s operations.</li></ul> </div>
<p><h4>Company description</h4>
<p>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering Red Sea. The hotel offers an all-inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.</p>
<p>A beautiful beach, delicious food with top-quality service restaurants with luxurious buffets, pools, Rixy Club exclusively for children and live entertainment all await your ultimate holiday experience.</p>
<p>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh and 9 km from Sharm El-Sheikh.</p>
<h4>Job description</h4>
<h4>Position overview</h4>
<p>We are seeking an experienced and service-driven lobby manager with a strong background in beverage operations to oversee the lobby experience and ensure exceptional guest service. The ideal candidate combines polished hospitality skills with solid knowledge of beverages, bar operations, and service standards.</p>
<p>The lobby manager will be responsible for creating a welcoming, energetic, and sophisticated lobby environment while supporting beverage service and coordinating closely with the front office, food & beverage, and other hotel departments.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Manage the daily operation and guest experience within the hotel lobby.</li>
<li>Welcome and engage guests, ensuring a warm, professional, and personalized experience.</li>
<li>Oversee lobby beverage service, including coffee, cocktails, mocktails, wines, spirits, and other beverage offerings.</li>
<li>Maintain high standards of beverage presentation, quality, and service.</li>
<li>Lead, coach, and motivate lobby and beverage service team members.</li>
<li>Monitor service levels and proactively resolve guest concerns or complaints.</li>
<li>Coordinate with food & beverage, front office, housekeeping, and events teams to ensure seamless operations.</li>
<li>Monitor beverage inventory, par levels, requisitions, and product availability.</li>
<li>Support beverage cost control, wastage reduction, and adherence to company standards.</li>
<li>Ensure compliance with hygiene, food safety, licensing, and responsible alcohol-service requirements.</li>
<li>Maintain the lobby’s appearance, ambiance, cleanliness, and overall presentation.</li>
<li>Assist with lobby activations, promotions, tastings, seasonal concepts, and special events.</li>
<li>Develop and maintain strong relationships with regular guests and VIPs.</li>
<li>Monitor guest feedback and identify opportunities to improve the lobby and beverage experience.</li>
<li>Prepare operational reports and communicate relevant issues and opportunities to management.</li>
<li>Ensure team members consistently follow SOPs, grooming standards, and service procedures.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Minimum 3–5 years of experience in hospitality, preferably in a hotel, lounge, bar, restaurant, or upscale food & beverage environment.</li>
<li>Previous supervisory or management experience is required.</li>
<li>Strong beverage knowledge, including cocktails, spirits, wine, coffee, mocktails, and contemporary beverage trends.</li>
<li>Experience with beverage service, inventory management, and cost control.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Strong guest-service mindset with the ability to handle VIP and high-profile guests professionally.</li>
<li>Confident leadership and team-management abilities.</li>
<li>Strong organizational skills and attention to detail.</li>
<li>Ability to work in a fast-paced, multicultural hospitality environment.</li>
<li>Professional appearance and excellent grooming standards.</li>
<li>Flexibility to work evenings, weekends, holidays, and during special events.</li>
<li>Hospitality, hotel management, or related qualification is preferred.</li>
<li>Relevant beverage certifications are an advantage.</li>
</ul>
<h4>Additional information</h4>
<p><strong>Key competencies:</strong> Guest experience, beverage expertise, leadership, communication, problem solving, service excellence, commercial awareness, team development, attention to detail.</p>
<h4>Success in this role</h4>
<p>Success will be measured by delivering a consistently exceptional lobby experience, maintaining high beverage and service standards, developing a strong team culture, controlling beverage costs, and creating a lobby environment that encourages guest engagement, repeat visits, and positive feedback.</p></p><p></p>
<p><strong>Job Purpose</strong><br>To lead and manage all service center operations at the branch, ensuring superior vehicle servicing for the premium brands while also overseeing service operations. The Service Center Manager is accountable for operational excellence, multi-brand service delivery, customer satisfaction, team leadership, and branch profitability.</p><p><strong>1. Overall Branch Service Operations</strong></p><ul><li><p>Manage the day-to-day operations of the service center, including workshop workflow, scheduling, and resource allocation</p></li><li><p>Ensure smooth operation of all service bays, equipment, and tooling across both dealer and sub-dealer brand lines</p></li><li><p>Set and achieve branch targets for revenue, productivity, and customer satisfaction</p></li><li><p>Oversee parts, inventory, and workshop resource management to support service demand</p></li></ul><p><strong>2. Brand Management</strong></p><ul><li><p>Administer service operations for all brands, ensuring full adherence to standards, procedures, and warranty policies</p></li><li><p>Manage service activities, ensuring compliance with each brand's specific requirements, service schedules, and technical specifications</p></li><li><p>Maintain knowledge of each brand's products, recalls, technical bulletins, and service programs</p></li><li><p>Ensure proper training and certification of staff for each serviced brand</p></li><li><p>Coordinate with respective brands on technical support, warranty claims, and audits</p></li></ul><p><strong>3. Technical & Quality Assurance</strong></p><ul><li><p>Ensure high-quality repair and diagnostic standards across all serviced brands</p></li><li><p>Implement and monitor quality control processes and post-service inspections</p></li><li><p>Oversee specialized tooling, equipment calibration, and workshop safety compliance</p></li><li><p>Handle complex technical escalations and coordinate with brand technical teams when required</p></li><li><p>Ensure adherence to health, safety, and environmental regulations</p></li></ul><p><strong>4. Team Leadership & Development</strong></p><ul><li><p>Lead, train, and supervise service advisors, workshop engineers, technicians, and support staff</p></li><li><p>Manage workforce scheduling, allocation, and multi-brand skill deployment</p></li><li><p>Identify training needs and coordinate technical and soft-skill development</p></li><li><p>Conduct performance reviews, set KPIs, and drive team accountability</p></li><li><p>Foster a professional, customer-focused team culture</p></li></ul><p><strong>5. Customer Satisfaction & Relationship Management</strong></p><ul><li><p>Monitor CSI (Customer Satisfaction Index), NPS and implement improvement initiatives</p></li><li><p>Resolve escalated complaints and ensure timely, professional problem resolution</p></li><li><p>Ensure transparent communication with customers regarding service timelines and costs</p></li><li><p>Maintain strong relationships with loyal customers, fleet clients, and corporate accounts</p></li></ul><p><strong>6. Financial & Budget Management</strong></p><ul><li><p>Prepare and manage the service center's annual budget and operational expenses</p></li><li><p>Monitor profitability, cost control, and parts/labor margin performance</p></li><li><p>Analyze financial reports, identify variances, and implement corrective actions</p></li><li><p>Approve expenditures and ensure cost-efficient operations</p></li></ul><p><strong>7. Coordination & Reporting</strong></p><ul><li><p>Collaborate with reception, workshop, parts team, finance team, and administrative departments within the branch</p></li><li><p>Maintain close coordination with head office and higher management</p></li><li><p>Prepare and present operational, financial, and performance reports</p></li><li><p>Ensure warranty claim accuracy and timely reimbursement from manufacturers</p></li></ul><p><strong>8. Brand Compliance & Audits</strong></p><ul><li><p>Prepare for and support manufacturer/brand audits and compliance reviews</p></li><li><p>Ensure the facility, equipment, and staffing meet each brand's requirements</p></li><li><p>Maintain accurate brand-specific documentation and service records</p></li></ul><p></p><p><strong>Requirements</strong></p><p><strong>Skills & Qualifications</strong></p><ul><li><p>Bachelor's degree in Engineering (Mechanical, Automotive, or related) — <strong>mandatory</strong></p></li><li><p>10–12 years of experience in automotive service management, with exposure to multiple brands</p></li><li><p>Strong technical knowledge of vehicle systems, diagnostics, and repair processes across premium manufacturers</p></li><li><p>In-depth understanding of dealer and sub-dealer service standards and warranty policies</p></li><li><p>Proven leadership, team management, and people-development skills</p></li><li><p>Strong customer relationship management and conflict-resolution abilities</p></li><li><p>Financial acumen for budgeting, costing, and profitability management</p></li><li><p>Excellent organizational, planning, and decision-making skills</p></li><li><p>Familiarity with service management software, CRM, and workshop systems</p></li><li><p>Ability to coordinate with multiple manufacturer stakeholders effectively</p></li></ul><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br><p>Job Title:</p><br><br>Sr. Manager, Accounting<br><p>Job Description</p><br><br>The Sr. Manager, Accounting is responsible for leading the accounting function, ensuring accurate financial reporting, maintaining strong internal controls, overseeing statutory audits, managing tax compliance, and ensuring compliance with local regulations and corporate policies. The role requires strong technical accounting expertise, leadership capabilities, and experience dealing with external auditors, tax authorities, and regulatory bodies.<p><b><span>Senior Accounting Manager</span></b></p><br><br><p><span><span>Location: Egypt</span></span></p><br><br><p><span><span>Reports To:</span><span>Associate</span><span>Director</span><span>- Accounting</span></span></p><br><br><br><p><u><span>Job Summary:</span></u></p><br><br><p><span><span>The Senior Accounting Manager is responsible for leading the accounting function, ensuring accurate financial reporting, maintaining strong internal controls, overseeing statutory audits, managing tax compliance, and ensuring compliance with local regulations and corporate policies. The role requires strong technical accounting expertise, leadership capabilities, and experience dealing with external auditors, tax authorities, and regulatory bodies.</span></span></p><br><br><br><p><u><span>Key Responsibilities:</span></u></p><br><br><ul><li><p><span><span>Financial Reporting & Accounting</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Lead the monthly, quarterly, and annual financial close processes.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Ensure timely and accurate preparation of financial statements in accordance with US GA</span><span>A</span><span>P and local accounting regulations.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Review and approve journal entries, account reconciliations, and balance sheet schedules.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Monitor accounting operations including Accounts Payable, Accounts Receivable, Fixed Assets, General Ledger, and Payroll</span><span>A</span><span>ccounting.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Ensure accuracy and completeness of financial records.</span></span></p><br><br></li></ul><br><br><p><u><span>A</span><span>udit Management:</span></u></p><br><br><ul><li><p><span><span>Lead the annual statutory audit process and coordinate with external auditors.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Prepare audit schedules, supporting documentation, and management responses.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Ensure timely resolution of audit findings and implementation of recommendations.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Coordinate internal audit activities and monitor remediation plans.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Strengthen internal controls and ensure compliance with corporate governance requirements.</span></span></p><br><br></li></ul><br><br><p><u><span>Taxation:</span></u></p><br><br><ul><li><p><span><span>Oversee all tax-related matters including</span><span>Corporate Income Tax</span><span>,</span><span>Value Added Tax (VAT)</span><span>,</span><span>Withholding Tax</span><span>,</span><span>Payroll Tax</span><span>,</span><span>Stamp Duty and other applicable taxes</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Ensure timely filing and payment of all tax obligations.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Coordinate tax audits and inspections with the Egyptian Tax Authority.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Monitor changes in tax legislation and assess business impact.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Work closely with tax advisors to optimize tax compliance and risk management.</span></span></p><br><br></li></ul><br><br><p><u><span>Compliance & Regulatory Affairs</span><span>:</span></u></p><br><br><ul><li><p><span><span>Ensure compliance with Egyptian laws, tax regulations, and statutory requirements.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Manage relationships with regulatory authorities and governmental agencies.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Oversee preparation and submission of statutory filings.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Ensure compliance with company policies, delegated authority matrices, and financial controls.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Support implementation of corporate governance initiatives.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Review and enhance accounting policies and procedures.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Ensure effective segregation of duties and internal control environment.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Identify process improvement opportunities to improve efficiency and reduce risk.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Support ERP, upgrades, and system enhancements.</span></span></p><br><br></li></ul><br><br><p><u><span>Qualifications:</span></u></p><br><br><p><span><span>Bachelor's</span><span>D</span><span>egree in</span><span>A</span><span>ccounting, Finance, or related field.</span></span></p><br><br><p><span><span>Professional certification preferred</span><span>:</span><span>CPA</span><span>,</span><span>ACCA</span><span>, or</span><span>ESAA</span></span></p><br><br><p><span><span>Master's degree is an advantage.</span></span></p><br><br><br><p><u><span>Experience</span></u></p><br><br><p><span><span>1</span><span>0</span><span>years of progressive accounting and finance experience.</span></span></p><br><br><p><span><span>Strong experience managing external audits and tax audits.</span></span></p><br><br><p><span><span>Experience with multinational companies is preferred.</span></span></p><br><br><p><span><span>Experience working with ERP systems (</span><span>Workday,</span><span>SAP, Oracle, Microsoft Dynamics, or similar).</span></span></p><br><br><br><p><u><span>Technical Skills</span></u></p><br><br><p><span><span>Strong knowledge of US</span><span>GAAP and Egyptian accounting standards.</span></span></p><br><br><p><span><span>Extensive knowledge of Egyptian tax laws and regulations.</span></span></p><br><br><p><span><span>Expertise in financial reporting, audit management, and internal controls.</span></span></p><br><br><p><span><span>Advanced Excel and financial systems skills.</span></span></p><br><br><p><span><span>Experience with ERP and reporting tools.</span></span></p><br><br><br><p><u><span>Competencies</span></u></p><br><br><p><span><span>Fluent English communicator</span></span></p><br><br><p><span><span>Strong analytical and problem-solving skills.</span></span></p><br><br><p><span><span>Attention to detail and accuracy.</span></span></p><br><br><p><span><span>Effective stakeholder management.</span></span></p><br><br><p><span><span>Strong communication and presentation skills.</span></span></p><br><br><p><span><span>Ability to manage multiple priorities and meet tight deadlines.</span></span></p><br><br><p><span><span>High integrity and professional ethics.</span></span></p><br><br><br><p>Location:</p><br><br>EGY Cairo Egypt-Smart Village Building B2110<br><p>Language Requirements:</p><br><br>Arabic, English<br><p>Time Type:</p><br><br>Full time<br> </div>
Company Description Redecor & More is a team of experienced contractors and architects that focus on fine finishing for residential and commercial projects. Based in Egypt and Saudi Arabia, we aim to deliver high-quality results at competitive prices with a skilled team ready to handle complex projects.<br>Role Description This is a full-time on-site role for a Social Media Specialist and Content Creator located in Giza. The role involves creating engaging content for social media platforms, managing social media accounts, developing content strategies, and producing visual and written content to promote the company's services.<br>Qualifications Content Creation & Management:Develop, create, and manage engaging content (text, image, video) tailored to each client’s brand. Schedule and publish posts on various social media platforms (Facebook, Instagram, Twitter, Linked In, Tik Tok, Pinterest, etc.). Monitor social media channels for trends and opportunities, and interact with users to foster community engagement. Social Media Strategy:Collaborate with clients and internal teams to define and implement social media strategies. Analyze the client’s business goals and develop social media plans that align with those objectives. Media Buying & Advertisement:Plan, execute, and optimize paid social media advertising campaigns on platforms like Facebook, Instagram, Linked In, Twitter, and Google Ads. Conducted audience research, set up targeting, and managed budgets to maximize ROI. Track, analyze, and report on campaign performance metrics to continuously refine strategies. Analytics & Reporting:Monitor and report on social media performance using analytics tools. Provide insights and recommendations based on data to improve client strategies. Prepare detailed monthly reports for clients, showcasing results and strategic suggestions. Client Management:Communicate regularly with clients to understand their needs and update them on campaign progress. Provide proactive recommendations to enhance their social media presence.