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Technology Strategy & Leadership Develop and own the company-wide IT and digital transformation strategy, aligned with Linah Farms' business objectives and growth plans Define a multi-year technology roadmap covering infrastructure, applications, data, and digital initiatives across all company locations Serve as a strategic advisor to the executive team on technology-enabled business opportunities, risks, and ROISet and manage the annual IT budget, including capital and operational expenditure planning Establish technology governance, policies, and standards (security, data management, vendor management, procurement) Digital Transformation Lead digital transformation initiatives across functions (farming operations, supply chain, procurement, finance, HR, sales/distribution) Identify opportunities to automate manual processes and introduce digital tools (IoT/precision agriculture technology, mobile apps, dashboards, analytics) Champion change management and user adoption for new systems and digital ways of working Partner with functional leaders to translate business needs into technology solutions IT Operations & Helpdesk Management Oversee the IT helpdesk function to ensure timely, high-quality support across all sites (farms, offices, warehouses) Define and monitor SLAs/KPIs for issue resolution, uptime, and end-user satisfaction Ensure robust IT infrastructure (network, hardware, cloud, connectivity) across geographically distributed operations Oversee cybersecurity posture, data protection, and business continuity/disaster recovery planning Software Development Lead the in-house/outsourced software development function, setting priorities, standards, and delivery practices (Agile/Scrum or similar) Oversee the design, development, and maintenance of internal tools, customer-facing applications, and integrations Ensure code quality, security, and scalability of custom-built applications Manage the balance between build vs. buy decisions for new capabilities ERP & Enterprise Systems Own the ERP strategy, implementation, optimization, and ongoing management (e.g., modules for finance, inventory, procurement, HR, production) Ensure ERP and other enterprise systems are integrated, accurate, and provide reliable data for decision-making Manage relationships with ERP vendors/implementation partners and oversee upgrades, customizations, and support contracts Drive data governance and master data management practices across systems Team Leadership & People Management Build, mentor, and lead a multidisciplinary IT team (helpdesk, developers, ERP specialists, and any future hires such as data/analytics roles) Set individual and team goals, conduct performance reviews, and support professional development Foster a culture of accountability, continuous improvement, and customer-centric service delivery Manage relationships with external vendors, contractors, and technology partners<br><br>Requirements<br><br>Bachelor's degree in Computer Science, Information systems, programming or similar discipline MBA is a plus10+ years of progressive experience in IT/technology roles, including 4+ years in a senior leadership position (Head of IT, IT Director, CTO, or similar) Proven experience leading digital transformation initiatives across multiple business functions Experience overseeing software development teams and modern development practices Experience managing IT helpdesk/support operations, including SLA management Experience in agriculture, agribusiness, manufacturing, FMCG, or a similarly operations-heavy, multi-site industry is a strong plus Hands-on experience managing ERP systems (implementation and/or optimization) — e.g., SAP, Oracle, Microsoft Dynamics, Odoo, or similar Strong strategic thinking with the ability to translate business goals into technology roadmaps Solid understanding of IT infrastructure, networks, cloud platforms, and cybersecurity fundamentals Working knowledge of software development lifecycles, methodologies, and modern architectures (cloud-native, APIs, integrations) Strong ERP domain knowledge (finance, supply chain, inventory, production modules) Excellent budget management and vendor negotiation skills Strong leadership, team-building, and stakeholder management skills — able to influence non-technical executives and operational staff alike Change management experience, particularly in driving adoption of new tools among diverse, distributed teams (including field/farm-based staff)

Job Summary<br>The WFM Analyst L2 is responsible for optimizing workforce management processes through data analysis, automation, process standardization, and continuous improvement initiatives. This role partners closely with Operations, HR, IT, and other stakeholders to enhance workforce planning, improve operational efficiency, and support the implementation of WFM solutions. The ideal candidate is analytical, detail-oriented, and passionate about driving innovation through data and technology.<br>Key Responsibilities<br>Data & Trend Analysis: Analyze historical and real-time workforce data to identify trends, generate actionable insights, and recommend strategies to improve operational efficiency and resource utilization. Process Optimization: Develop, maintain, and optimize workforce planning processes to ensure operational effectiveness and service level achievement. Cross-Functional Collaboration: Collaborate with Operations, HR, IT, and cross-functional teams to implement Workforce Management tools, automation initiatives, and process enhancements. Continuous Improvement: Drive continuous improvement by identifying opportunities to optimize workflows, standardize processes, and increase productivity. Systems Implementation: Support the implementation of new WFM systems, technologies, and best practices while ensuring smooth adoption across teams. Training & Support: Deliver training and ongoing support to stakeholders on Workforce Management systems, reporting tools, and operational best practices. Performance Monitoring: Monitor workforce performance metrics and provide regular reports, dashboards, and recommendations to support business decisions. Project Management: Participate actively in project management and implementation activities related to workforce optimization initiatives. Strategic Collaboration: Foster collaboration across departments to maximize business performance and achieve operational objectives. Innovation: Contribute innovative ideas and solutions that enhance departmental processes and support organizational growth. Policy & Compliance: Ensure full compliance with Teleperformance policies, procedures, and global standards, including but not limited to:GDPR (General Data Protection Regulation) GISP (Global Information Security Policies) Information Security Standards (ISS) Corporate Social Responsibility (CSR) Health & Safety policies Incident Reporting: Promptly report any known violations of company policies or compliance standards to management. Additional Duties: Perform additional duties and responsibilities as assigned.<br>Qualifications<br>Education Bachelor's degree in Business Administration, Engineering, Information Systems, Statistics, Mathematics, Computer Science, or a related field is preferred.<br>Experience2–5 years of experience in Workforce Management, Project Management, Business Analysis, Process Improvement, or related operational roles. Experience supporting WFM implementation projects or workforce optimization initiatives is highly desirable. Experience working within BPO, customer service, or shared services environments is considered an advantage.<br>Technical Skills Advanced proficiency in Microsoft Excel, including Pivot Tables, Power Query, advanced formulas, and data analysis. Proficiency in Microsoft Word, Outlook, and Power Point. Knowledge of SQL (Structured Query Language) for data extraction and analysis is preferred. Experience with Business Intelligence tools such as Power BI, Tableau, or Looker is an advantage. Familiarity with Workforce Management platforms (e.g., NICE IEX, Verint, Genesys WFM, Calabrio, Aspect, or similar solutions) is a plus.<br>Language Requirements English proficiency at B2 level or higher (written and spoken).<br>Core Competencies Strong analytical and problem-solving skills. Excellent communication and stakeholder management abilities. Project management and organizational skills. Ability to manage multiple priorities in a fast-paced environment. Process improvement and continuous improvement mindset. Strong attention to detail and data accuracy. Ability to work collaboratively across cross-functional teams. Adaptability and willingness to embrace new technologies and methodologies. High level of integrity and commitment to data confidentiality and compliance.<br>Preferred Certifications:<br>The following certifications are considered an advantage:Lean Six Sigma (Yellow Belt or Green Belt) Project Management certification (PMP, PRINCE2, or equivalent) Microsoft Power BI Certification SQL Certification Workforce Management-related certifications (where applicable)

Company Overview:<br>Dar, the founding member of the Sidara group, is an international multidisciplinary consulting organization specializing in engineering, architecture, planning, environment, project management, facilities management, and economics. Sidara operates in 60 countries with 20,500 professionals, Dar connects people, places, and communities through innovative solutions to the world's most complex challenges. We deliver projects from inception through completion, embracing challenges to empower communities worldwide. Learn more at www.dar.com.<br>Job Summary:<br>The Mid-Level Data Acquisition Engineer is an IoT/OT software engineer who independently delivers data acquisition integrations across building automation, industrial, and IoT environments, developing protocol connectors in Python, deploying and commissioning our edge data-acquisition platform in client and lab environments, and ensuring reliable, high-quality data ingestion.<br>Responsibilities:<br>Implement and extend protocol connector functionality (BACnet/IP, Modbus TCP/RTU, OPC-UA, MQTT, SNMP, REST) in Python, following the team's architecture and coding standards. Configure and optimize device discovery, polling strategies, subscriptions, batching, retries, and data transformation logic. Deploy and configure the Para Edge runtime, Docker-based services, and Kepware gateways in client and lab environments. Validate networking prerequisites (firewall rules, VLAN segmentation, DNS, NAT, routing) and troubleshoot protocol and communication issues using packet captures and device diagnostics. Lead standard commissioning activities: device discovery, ingestion verification, and mapping/metadata validation (tag naming, units, schemas, timestamps). Implement and maintain data-quality checks (freshness, completeness, correctness, schema compliance) and monitor connector health through dashboards and alerts. Execute OTA updates, manage container lifecycles, and verify runtime stability. Develop Python automation for configuration generation, mapping validation, deployment checks, and regression testing; write unit and integration tests for owned components. Produce clear deployment documentation, troubleshooting guides, and integration notes.<br>AI-Driven Engineering: AI is an integral part of our software development process and is expected to be used daily. The Mid-Level Data Acquisition Engineer should be comfortable using AI-powered engineering tools to assist with connector development, automation, debugging, testing, documentation, code reviews, and technical research. AI-generated outputs must always be validated to ensure they meet security, quality, reliability, and maintainability standards. <br>Requirements:<br>3–5 years of experience in software engineering, IoT/OT integration, smart buildings, or industrial systems. Solid Python engineering skills for production services and automation (beyond scripting). Hands-on experience with at least two of: BACnet/IP, Modbus TCP/RTU, OPC-UA, MQTT in real deployments. Good working knowledge of Linux, Docker, and edge/gateway environments; familiarity with IoT gateways such as Kepware. Strong networking fundamentals (TCP/IP, VLANs, firewalls, routing) and the ability to troubleshoot connectivity and data-transmission issues independently. Familiarity with Building Management Systems (BMS) and both IT and OT data sources. Experience with Git/Git Hub, CI/CD, and automated testing (pytest or similar). Daily, fluent use of AI-assisted engineering tools. Strong documentation skills; excellent problem-solving, attention to detail, and ability to work collaboratively with clients and cross-functional teams.<br>Nice to Have:Messaging systems (MQTT brokers/Rabbit MQ), time-series and document databases (Influx DB, Mongo DB), observability tooling (Grafana, Prometheus). Cloud familiarity (Azure preferred; AWS/GCP welcome) and relevant certifications (Azure Fundamentals/Administrator, AI-engineering credentials such as Anthropic Claude tracks). Exposure to OT security standards (ISA/IEC 62443).<br><br>** While we carefully review all applications, only candidates meeting the specified requirements will be contacted for further consideration. We appreciate your understanding and thank you for your interest.

Established in 2008, Geidea epitomises customer focused empowerment and commercial success through continuous innovation. Geidea makes best in class digital payment solutions available for all by attracting and leveraging the best creative & entrepreneurial talent in the market. Our solutions give any business the chance to get ahead and reach for more no matter their size or maturity. Our technology mirrors our people - Smart, Innovative & Forward Thinkingwww.geidea.net<br>To maintain competitive advantage as we grow, we are currently looking for new "Senior Android Developer"<br>Job purpose:We are looking for a passionate and technically strong Senior Android Developer to join our Mobile Applications team. In this role, you will lead the design and development of scalable, high-performance Android applications that power our fintech solutions. You will collaborate closely with cross-functional teams — Product, Design, Backend, and QA — to deliver secure, user-friendly, and reliable mobile experiences.<br>Key accountabilities and decision ownership:Drive the end-to-end delivery of complex app modules — from design to deployment — ensuring scalability, performance, and reliability. Design and implement clean, modular, and maintainable architecture using MVVM and Clean Architecture principles across Android and shared KMM components. Develop rich UIs using Jetpack Compose and Compose Multiplatform, maintaining design accuracy through close collaboration with the UI/UX team (Figma). Integrate and optimize RESTful APIs with robust error handling, caching, and offline support. Apply modern Android practices using Coroutines, Flow, Hilt/Koin, Navigation Component, Room, and Work Manager. Optimize app performance, memory efficiency, and responsiveness while maintaining security and compliance standards. Collaborate effectively with Product, Design, Backend, and QA teams to convert business requirements into scalable technical solutions. Maintain high code quality through code reviews, unit testing, and CI/CD best practices. Monitor app stability and analytics using Firebase Crashlytics, Firebase Analytics, and Performance Monitoring, driving improvements through insights. Stay up to date with emerging Android and Multiplatform technologies to continuously improve team efficiency and product quality.<br>Must have technical / professional qualifications:4-5 years of hands-on Android development experience with strong proficiency in Kotlin. Practical experience working on Kotlin Multiplatform Mobile (KMM) projects. Expertise in Jetpack Compose, MVVM, Dependency Injection (Hilt/Koin), Coroutines, and Flow. Strong understanding of asynchronous programming, multi-threading, and memory optimization. Proven experience in modular architecture design and feature-based project structure. Solid experience integrating RESTful APIs and managing data synchronization. Familiarity with Firebase (Crashlytics, Analytics, Performance Monitoring) and Mixpanel for app analytics and stability. Deep understanding of mobile app security best practices — secure storage, encryption, and vulnerability prevention. Excellent communication skills and ability to work effectively in agile, cross-functional teams. Strong ownership mindset with the ability to prioritize and deliver within timelines. Experience in POS, fintech, or payment domain applications. Knowledge of remote configuration, feature toggles, and dynamic UI management. Exposure to CI/CD pipelines (Git Lab CI, Jenkins, or similar). Basic understanding of i OS integration in KMM projects. Experience working in multi-module, scalable app architectures.<br>Our values guide how we think and act - They describe what we care about the most:Customer first - It’s embedded in our design thinking and customer service approach Open - Openness allows us to constantly improve and evolve Real - No jargon and no excuses! Bold - Constantly challenging ourselves and our way of thinking Resilient – If we fail, we bounce back stronger than before Collaborative - We know that we can achieve a lot more as a team<br>We are changing lives by constantly striving for a better solution.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>As a Network Engineer, you will be an integral part of Mashreq's Network Services team, responsible for the administration and management of our network infrastructure. Your duties will encompass a range of tasks, including system administration, documentation, performance tuning, and troubleshooting. Your primary focus will be to enable seamless business operations and ensure the smooth functioning of all network systems, catering to both onsite and work-from-home setups.</p><br><br>Responsibilities:<br><ul><li> Administer and manage the network platform for Egypt MGN COE users, ensuring optimal performance and security.</li><li> Maintain comprehensive system documentation, keeping it up-to-date and easily accessible.</li><li> Tweak and optimize system performance, identifying and resolving any bottlenecks or issues.</li><li> Troubleshoot and resolve network-related problems, providing timely support to users.</li><li> Enable and facilitate business operations by ensuring the network infrastructure is reliable and efficient.</li><li> Oversee backup and recovery processes, implementing best practices to safeguard critical data.</li><li> Collaborate with other teams to understand their network requirements and provide tailored solutions.</li><li> Stay updated with the latest network technologies and industry trends, suggesting improvements and upgrades.</li><li> Monitor network performance and capacity, identifying potential issues and implementing preventive measures.</li></ul><br>Qualifications:<br><ul><li> Bachelor's degree in Computer Science, Information Technology, or a related field.</li><li> Minimum 3 years of experience in a network engineering or administration role.</li><li> Strong knowledge of networking concepts, protocols, and technologies.</li><li> Hands-on experience with network infrastructure management and administration.</li><li> Proficiency in network troubleshooting and problem-solving techniques.</li><li> Familiarity with network security best practices and measures.</li><li> Excellent analytical and problem-solving skills, with a logical and systematic approach to work.</li><li> Good communication and collaboration skills, able to work effectively with diverse teams.</li><li> Ability to work independently and manage multiple tasks simultaneously.</li><li> Willingness to stay updated with the latest industry trends and technologies.</li></ul> </div>

Job Summary<br><br>The WFM Analyst L2 is responsible for optimizing workforce management processes through data analysis, automation, process standardization, and continuous improvement initiatives. This role partners closely with Operations, HR, IT, and other stakeholders to enhance workforce planning, improve operational efficiency, and support the implementation of WFM solutions. The ideal candidate is analytical, detail-oriented, and passionate about driving innovation through data and technology<br>.<br>Key Responsibilities Analyze historical and real-time workforce data to identify trends, generate actionable insights, and recommend strategies to improve operational efficiency and resource utilization. Develop, maintain, and optimize workforce planning processes to ensure operational effectiveness and service level achievement. Collaborate with Operations, HR, IT, and cross-functional teams to implement Workforce Management tools, automation initiatives, and process enhancements. Drive continuous improvement by identifying opportunities to optimize workflows, standardize processes, and increase productivity. Support the implementation of new WFM systems, technologies, and best practices while ensuring smooth adoption across teams. Deliver training and ongoing support to stakeholders on Workforce Management systems, reporting tools, and operational best practices. Monitor workforce performance metrics and provide regular reports, dashboards, and recommendations to support business decisions. Participate actively in project management and implementation activities related to workforce optimization initiatives. Foster collaboration across departments to maximize business performance and achieve operational objectives. Contribute innovative ideas and solutions that enhance departmental processes and support organizational growth. Ensure full compliance with Teleperformance policies, procedures, and global standards, including but not limited to:GDPR (General Data Protection Regulation) GISP (Global Information Security Policies) Information Security Standards (ISS) Corporate Social Responsibility (CSR) Health & Safety policies Promptly report any known violations of company policies or compliance standards to management. Perform additional duties and responsibilities as assigne<br>d.<br>Qualificati<br>ons<br>Education Bachelor's degree in Business Administration, Engineering, Information Systems, Statistics, Mathematics, Computer Science, or a related field is prefer<br>red.<br>Experience2–5 years of experience in Workforce Management, Project Management, Business Analysis, Process Improvement, or related operational roles. Experience supporting WFM implementation projects or workforce optimization initiatives is highly desirable. Experience working within BPO, customer service, or shared services environments is considered an advantage. Technical Skills Advanced proficiency in Microsoft Excel, including Pivot Tables, Power Query, advanced formulas, and data analysis. Proficiency in Microsoft Word, Outlook, and Power Point. Knowledge of SQL (Structured Query Language) for data extraction and analysis is preferred. Experience with Business Intelligence tools such as Power BI, Tableau, or Looker is an advantage. Familiarity with Workforce Management platforms (e.g., NICE IEX, Verint, Genesys WFM, Calabrio, Aspect, or similar solutions) is a <br>plus.<br>Language Requirements English proficiency at B2 level or higher (written and sp<br>oken).<br>Core Competencies Strong analytical and problem-solving skills. Excellent communication and stakeholder management abilities. Project management and organizational skills. Ability to manage multiple priorities in a fast-paced environment. Process improvement and continuous improvement mindset. Strong attention to detail and data accuracy. Ability to work collaboratively across cross-functional teams. Adaptability and willingness to embrace new technologies and methodologies. High level of integrity and commitment to data confidentiality and comp<br>liance.<br>Preferred Certif<br>ications<br>The following certifications are considered an advantage:Lean Six Sigma (Yellow Belt or Green Belt) Project Management certification (PMP, PRINCE2, or equivalent) Microsoft Power BI Certification SQL Certification Workforce Management-related certifications (where ap<br>plicable)

<p><h4>Join us</h4> <p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p> <h4>Role purpose</h4> <h4>About the role</h4> <p>We are looking for a Cyber Security Assurance Senior Specialist to join our team and play a key role in ensuring the security of Vodafone’s digital environment. This role is responsible for conducting penetration testing, vulnerability analysis, and security assurance activities across web applications, mobile platforms, networks, and cloud environments.</p> <p>As a Cyber Security Assurance Senior Specialist, you will work closely with technical teams and business stakeholders to identify, assess, and mitigate security risks while ensuring compliance with Vodafone’s cyber security policies and standards.</p> <h4>Job responsibilities</h4> <li>Conduct penetration testing on web applications, networks, mobile applications, and cloud environments to identify vulnerabilities and security weaknesses.</li> <li>Perform vulnerability analysis and provide remediation recommendations to enhance security posture.</li> <li>Ensure secure acceptance of new nodes and technologies by validating compliance with Vodafone’s security policies and industry standards.</li> <li>Perform regular security assurance activities on existing systems and applications to maintain continuous compliance and protection against emerging threats.</li> <li>Participate in risk assessments for new projects, providing a security assurance perspective to ensure risks are identified and mitigated early in the development cycle.</li> <li>Collaborate with Vodafone technical teams and business units to address and remediate penetration testing findings effectively.</li> <li>Stay up to date with emerging security threats, vulnerabilities, and industry best practices, applying them to improve security assurance processes.</li> <h4>Not a perfect fit?</h4> <p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p> <h4>Core competencies, knowledge, and experience</h4> <h4>Key activities</h4> <li>Follow internal delivery processes to deliver cyber security programs requirements in alignment with global/local policies.</li> <li>Ensure delivery of projects on time and within allocated budget.</li> <li>Ensure that all streams are running on the right track and fulfilling their main objectives.</li> <li>Issue reports for running streams to Cyber Security and Technology Management.</li> <li>Manage building proper interface with different vendors.</li> <li>Ensure projects and activities delivery with vendors on time and within allocated budget.</li> <li>Strong knowledge of security frameworks such as MITRE ATT&CK, NIST, and CIS.</li> <li>Familiarity with hardening configurations for different environments (servers, databases, applications, etc.).</li> <li>Experience in risk assessment and providing security recommendations in line with business requirements.</li> <li>Ability to work collaboratively with cross-functional teams to address and mitigate security vulnerabilities.</li> <li>Strong analytical and problem-solving skills, with the ability to communicate complex security issues to technical and non-technical stakeholders.</li> <li>Relevant certifications are a plus (OSCP, eWPTX, eCPPT, or similar).</li> <h4>Who we are</h4> <p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p> <p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please contact the recruitment team for guidance.</p> <p>Together we can.</p></p><p></p>

<p><h4>Position summary</h4> <p>Receive, document, and separate soiled linens, terry, uniforms, and/or clothing. Identify stained or damaged items. Operate and monitor washing, dry cleaning, and drying machinery, including adding chemicals, and cleaning lint traps. Apply treatment to stained items. Press and fold cleaned articles. Hand wash garments. Respond to guest requests for laundry/dry cleaning, minor repair, and pressing. Maintain records of laundered items and uniforms distributed and returned. Deliver laundry/dry cleaning to guests and employees.</p> <p>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank</p><p></p>

<ul><li><p>Oversee the daily administrative operations and ensure smooth office management.</p></li><li><p>Supervise administrative staff and monitor their performance.</p></li><li><p>Develop and implement administrative policies and procedures.</p></li><li><p>Manage office facilities, maintenance, transportation, security, and administrative service providers.</p></li><li><p>Oversee office budgets, procurement, and administrative expenses.</p></li><li><p>Coordinate with different departments to support business operations efficiently.</p></li><li><p>Ensure compliance with company policies and relevant regulations.</p></li><li><p>Identify opportunities to improve administrative processes and operational efficiency.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor's degree in Business Administration, Management, or a related field.</p></li><li><p>10–15 years of experience in administration, with at least 5 years in a managerial role.</p></li><li><p>Experience in construction or real estate development companies is preferred.</p></li><li><p>Strong leadership, organizational, and problem-solving skills.</p></li><li><p>Excellent communication and interpersonal skills.</p></li><li><p>Ability to manage multiple priorities and work in a fast-paced environment.</p></li></ul><p></p>

<ul><li><p>Oversee the daily administrative operations and ensure smooth office management.</p></li><li><p>Supervise administrative staff and monitor their performance.</p></li><li><p>Develop and implement administrative policies and procedures.</p></li><li><p>Manage office facilities, maintenance, transportation, security, and administrative service providers.</p></li><li><p>Oversee office budgets, procurement, and administrative expenses.</p></li><li><p>Coordinate with different departments to support business operations efficiently.</p></li><li><p>Ensure compliance with company policies and relevant regulations.</p></li><li><p>Identify opportunities to improve administrative processes and operational efficiency.</p></li></ul><p></p><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor's degree in Business Administration, Management, or a related field.</p></li><li><p><strong>10–15 years of experience</strong> in administration, with at least <strong>5 years in a managerial role</strong>.</p></li><li><p>Experience in <strong>construction</strong> or <strong>real estate development</strong> companies is preferred.</p></li><li><p>Strong leadership, organizational, and problem-solving skills.</p></li><li><p>Excellent communication and interpersonal skills.</p></li></ul><ul><li><p>Ability to manage multiple priorities and work in a fast-paced environment.</p></li></ul><p></p><p></p>

<ul><li>Design, implement, and maintain scalable CI/CD pipelines to automate software delivery processes.</li><li>Collaborate with development and IT teams to streamline deployment, monitoring, and operational workflows.</li><li>Manage and optimize cloud infrastructure (AWS, Azure, or GCP) for high availability and cost efficiency.</li><li>Monitor system performance, troubleshoot issues, and proactively resolve bottlenecks or failures.</li><li>Implement and enforce security best practices across infrastructure and deployment pipelines.</li><li>Automate configuration management and infrastructure provisioning using tools like Terraform, Ansible, or similar.</li><li>Develop and maintain scripts for automation of routine tasks and system maintenance.</li><li>Participate in incident response, root cause analysis, and post-mortem reviews to improve system reliability.</li><li>Document processes, configurations, and architectural decisions for knowledge sharing and compliance.</li><li>Stay up-to-date with emerging DevOps tools, trends, and best practices to drive continuous improvement.</li></ul>

<ul><li>Design, implement, and maintain scalable CI/CD pipelines to automate software delivery processes.</li><li>Collaborate with development and IT teams to streamline deployment, monitoring, and operational workflows.</li><li>Manage and optimize cloud infrastructure (AWS, Azure, or GCP) for high availability and cost efficiency.</li><li>Monitor system performance, troubleshoot issues, and proactively resolve bottlenecks or failures.</li><li>Implement and enforce security best practices across infrastructure and deployment pipelines.</li><li>Automate configuration management and infrastructure provisioning using tools like Terraform, Ansible, or similar.</li><li>Develop and maintain scripts for automation of routine tasks and system maintenance.</li><li>Participate in incident response, root cause analysis, and post-mortem reviews to improve system reliability.</li><li>Document processes, configurations, and architectural decisions for knowledge sharing and compliance.</li><li>Stay up-to-date with emerging DevOps tools, trends, and best practices to drive continuous improvement.</li></ul>

Company Description Comtec (S. A. E) is a pioneering telecommunication and security company based in Cairo, Egypt, specializing in high-technology infrastructures for local and international markets since 1999. The company acts as a sole agent for leading products and has built a wide distribution network across Egypt, serving hotels and industrial clients. Comtec is known for combining innovation, reliability, and tailored solutions, supported by highly qualified staff. With a steadily growing client base, the company offers expert services from its office in Heliopolis and continues to expand its presence in the telecommunication and security sectors. Role Description The Product Manager role at Comtec (S. A. E) is a full-time, on-site position based in Heliopolis, Cairo. The Product Manager will oversee the lifecycle of telecommunication and security products, including market analysis, requirements gathering, product planning, and roadmap development. Day-to-day responsibilities include coordinating with engineering, sales, and support teams to define product features, manage launches, and ensure products meet customer and market needs. The role involves monitoring product performance, analyzing client feedback, and proposing enhancements to maintain competitiveness. The Product Manager will also support pricing decisions, prepare product documentation, and contribute to training and marketing materials related to the product portfolio. Job description Promote the organization’s products and services to various clients. Understand market competition and Perform competitive analysis for the organization’s products. Responsible for specifying the organization’s products with consultants specialized in security sector. Conduct frequent technical awareness meetings with Consultants to ensure they stay updated and biased to our specifications. Work in coordination with Sales Team in pre-tender phase to specify the organization’s products in advance. Provide in-house technical support for Sales Team. Assist Sales Team in conducting meetings with clients to emphasize the competency of the organization’s products. Establish proper connection with engineering department at client side to assist the organization in securing the deal. Perform security analysis for client’s site and recommend proper solutions to meet the client needs. Maintain strong relationships with key suppliers to ensure product availability, competitive pricing, and seamless integration of specifications for security solutions. Job requirements Bachelor of Engineering, preferably Electronics/Power/Communication. Excellent ability to research, study and understand technical products aspects.5–10 years of experience in similar roles will be considered. Customer oriented approach coupled with good sales skills. Excellent communication & interpersonal skills. Excellent command in English language. Ability to work under pressure in multi-tasking environment.

Established in 2001, EFS Group is a global leader in integrated facilities management services with 75 service lines under 15 business verticals, and operations across 23 international markets. Creating sustainable value for clients and communities, the group delivers disruptive solutions that cater to some of the industry’s most complex needs, spanning sectors including infrastructure and security as well as hospitality and leisure. Home to 25,000 employees from different cultural and professional backgrounds across 30-plus offices, EFS prioritizes embracing and empowering its workforce.<br>EFS is an ISO-certified, award-winning, and credible choice among multinational companies, and government agencies as well as maintaining its reputation and trust working with 500 fortune companies.<br>EFS Group is a people-first organization that prioritizes employee well-being and fosters a diverse, inclusive work environment for career advancement through tailored learning and development programs. With a focus on client retention, innovation, and digital transformation, EFS Group is a trusted and agile facilities management services provider, offering a comprehensive portfolio of solutions, including technical operations, maintenance, soft services, and sustainability initiatives. Our commitment to excellence, compliance, and delivering maximum value to clients and stakeholders sets us apart in the global facilities management industry.<br>Key Responsibilities Supervise the maintenance of Mechanical, Electrical, and Plumbing systems. Monitor preventive and corrective maintenance activities. Inspect MEP equipment regularly and ensure it is operating efficiently. Respond to technical issues and support troubleshooting. Coordinate with contractors and service providers. Ensure all maintenance work complies with company policies and safety standards. Review maintenance reports and update equipment records. Monitor spare parts and maintenance requirements. Support engineering projects and system improvements. Prepare daily, weekly, and monthly maintenance reports. Qualifications Bachelor's Degree in Mechanical Engineering or Electrical Engineering.3–5 years of experience in MEP maintenance, facility management, or construction. Skills Good knowledge of HVAC, Electrical, Plumbing, and Fire Fighting systems. Ability to read engineering drawings. Good problem-solving skills. Good communication and teamwork skills. Proficiency in Microsoft Office. Knowledge of Auto CAD and CMMS is an advantage.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>The Microsoft 365 Endpoint &amp; Identity Consultant is responsible for the end-to-end implementation, configuration, and deployment of the identity and endpoint security foundation across the Microsoft 365 ecosystem.<br> You will own the delivery of Microsoft Entra ID, Microsoft Intune, Microsoft Defender for Endpoint, Conditional Access, and Windows Autopilot solutions, ensuring secure, compliant, and well-governed Zero Trust environments for enterprise and public-sector clients.<br> This is a hands-on consulting and engineering role focused on delivering production-ready identity and endpoint management solutions, translating security and business requirements into secure Microsoft 365 configurations, and ensuring successful deployment, operational readiness, and knowledge transfer.<br> Responsibilities: Microsoft 365 Identity &amp; Endpoint Implementation Solution Design &amp; Deployment: Design, configure, and deploy Microsoft Entra ID, Microsoft Intune, Microsoft Defender for Endpoint, Conditional Access, and Windows Autopilot solutions based on client security and business requirements.<br> Identity &amp; Access: Configure Conditional Access, Multi-Factor Authentication (MFA), passwordless authentication, Privileged Identity Management (PIM), Identity Governance, Entitlement Management, Self-Service Password Reset (SSPR), and B2B access.<br> Endpoint Management: Deploy and manage Microsoft Intune device enrollment, compliance policies, configuration profiles, mobile application management (MAM), Windows Autopilot, Windows 365, and Azure Virtual Desktop (where applicable).<br> Endpoint Protection: Deploy Microsoft Defender for Endpoint, configure attack surface reduction policies, endpoint detection and response (EDR), device risk management, and integrate security signals with Conditional Access.<br> Zero Trust &amp; Security Implementation Zero Trust Architecture: Implement Zero Trust principles by integrating identity, device compliance, and access controls to enforce least-privilege access.<br> Identity Governance: Configure Privileged Identity Management (PIM), access reviews, entitlement management, and identity lifecycle governance.<br> Conditional Access: Implement risk-based access policies using user, device, and sign-in risk signals to strengthen enterprise security.<br> Endpoint Security: Configure device compliance, application protection, endpoint hardening, and security baselines across Windows, macOS, iOS, and Android devices.<br> Deployment Ownership &amp; Delivery Excellence End-to-End Delivery: Own the complete deployment lifecycle from discovery workshops and security assessments through implementation, pilot deployments, production rollout, and operational handover.<br> Configuration Baselines: Develop reusable secure configuration baselines, deployment templates, PowerShell automation scripts, and operational runbooks.<br> Documentation: Produce technical design documents, secure configuration guides, implementation documentation, operational runbooks, and knowledge transfer materials.<br> Client Advisory: Act as a trusted advisor by translating client security objectives into Microsoft 365 Zero Trust solutions and recommending best practices.<br> Stakeholder Collaboration Collaborate closely with Collaboration &amp; Content, Data Security &amp; Compliance, Copilot &amp; AI, and Cybersecurity / Managed SOC teams to deliver integrated Microsoft 365 security solutions.<br> Conduct discovery workshops, security assessments, design reviews, and deployment planning sessions with client stakeholders.<br> Support operational readiness by ensuring deployed solutions align with enterprise governance, compliance, and security standards.<br> Our Culture &amp; Code of Conduct: At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity.<br> We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence.<br> All employees are expected to uphold our Code of Conduct, which serves as a guiding framework for responsible behavior across everything we do — from how we work with each other to how we engage with clients and partners globally.<br> Hands-on experience with Microsoft Entra ID, Microsoft Intune, Microsoft Defender for Endpoint, Conditional Access, Windows Autopilot, Windows 365, and Azure Virtual Desktop.<br> Strong understanding of Microsoft 365 identity architecture, endpoint management, and Zero Trust security principles.<br> Expertise implementing Conditional Access, Multi-Factor Authentication (MFA), passwordless authentication, Privileged Identity Management (PIM), Identity Governance, Entitlement Management, and Self-Service Password Reset (SSPR).<br> Experience designing and implementing least-privilege access models and risk-based authentication.<br> Experience deploying Microsoft Intune device management, compliance policies, configuration profiles, application protection (MAM), and Windows Autopilot.<br> Experience implementing Microsoft Defender for Endpoint, endpoint detection and response (EDR), attack surface reduction, and device risk management.<br> Strong understanding of Zero Trust architecture, device compliance, identity protection, and risk-based access control.<br> Working knowledge of MENA regulatory and data residency requirements affecting Microsoft 365 deployments, including SAMA CSF, NCA ECC, SDAIA, and UAE/Saudi PDPL.<br> Experience with PowerShell scripting and automation for Microsoft 365 administration, deployment, and configuration management.<br> Strong requirements gathering, solution design, client workshop facilitation, and technical documentation skills.<br> Ability to translate business security objectives into scalable Microsoft 365 identity and endpoint solutions.<br> Produce clear solution designs, secure configuration documentation, deployment guides, operational runbooks, and knowledge transfer documentation.<br> 5+ years of hands-on experience deploying and configuring Microsoft identity and endpoint technologies within consulting, professional services, systems integration, or managed security environments.<br> Bachelor's degree in Computer Science, Information Technology, Cybersecurity, Engineering, or a related field (or equivalent practical experience).<br> Certifications (Preferred) : Microsoft Certified: Endpoint Administrator Associate (MD-102), Microsoft Certified: Identity and Access Administrator Associate (SC-300) , Microsoft Certified: Security, Compliance, and Identity Fundamentals (SC-900) Additional Microsoft Security certifications are advantageous.<br> Must be fluent in English.<br> Working proficiency in Arabic is highly desirable.<br> Location: MENA region with flexibility to support client engagements across Saudi Arabia, UAE, Kuwait, Bahrain, Jordan, Iraq, Egypt, and Sudan.<br> Engagement: Full-time, responsible for the end-to-end delivery of Microsoft 365 identity, endpoint management, and Zero Trust solutions across enterprise and public sector clients.<br></span> </div>

Senior HRIS Specialist – SAP Success Factors Payroll & Time Tracking<br>Key Responsibilities Administer, configure, and support SAP Success Factors Payroll and Time Tracking/Time Management functionalities. Manage payroll-related system configurations, employee data, payroll inputs, deductions, allowances, benefits, and recurring payments. Configure and maintain working schedules, factory shifts, attendance rules, overtime calculations, leave types, holidays, and time-off policies. Ensure the accurate integration of employee attendance and time data with payroll processing. Monitor payroll and time-management workflows, identify system issues, and implement appropriate corrective actions. Validate payroll and attendance data to ensure accuracy before each payroll cycle. Conduct payroll reconciliation and investigate discrepancies related to attendance, overtime, deductions, allowances, and employee master data. Configure and maintain business rules, workflows, approval processes, alerts, and role-based permissions. Support integrations between SAP Success Factors and payroll, biometric attendance, ERP, finance, and other third-party systems. Gather business requirements from HR, payroll, finance, IT, and operational stakeholders and translate them into system solutions. Coordinate with external vendors, implementation partners, and technical teams regarding system enhancements and issue resolution. Perform system testing, including unit testing, integration testing, regression testing, and user acceptance testing. Support data migration, data validation, system upgrades, release management, and change requests. Develop and maintain HRIS reports and dashboards related to payroll, attendance, overtime, absenteeism, leave balances, and workforce costs. Provide technical and functional support to HR, payroll, and system users across factories, farms, warehouses, and other operational locations. Prepare system documentation, process maps, configuration records, user guides, and training materials. Deliver training to HR, payroll, and operational users. Ensure employee data confidentiality, system security, and compliance with company policies and applicable labor regulations. Recommend process and system improvements to enhance payroll accuracy, operational efficiency, and user experience. Requirements Bachelor’s degree in Human Resources, Information Systems, Computer Science, Business Administration, Accounting, or a related field. Minimum of 3 years of hands-on HRIS experience using SAP Success Factors. Proven hands-on experience with Payroll and Time Tracking/Time Management is required. Previous experience within manufacturing, industrial, agricultural, agribusiness, food production, or similar operational environments is required. Experience managing payroll and time processes for shift-based, blue-collar, field-based, or multi-location workforces. Strong understanding of payroll processes, attendance management, shift scheduling, overtime, leave, deductions, allowances, and payroll reconciliation. Hands-on experience in system administration and functional configuration, not only as an end user. Experience configuring business rules, workflows, approval cycles, employee data, and role-based permissions. Experience integrating SAP Success Factors with payroll engines, biometric attendance systems, ERP, finance, or third-party applications. Practical experience in data validation, troubleshooting, system testing, and user support. Ability to gather business requirements and translate them into effective system configurations and process improvements. Strong analytical, problem-solving, documentation, and stakeholder-management skills.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials. Inform Food &amp; Beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests’ service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: Technical, Trade, or Vocational School Degree.<br>Related Work Experience: At least 3 years of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<p><h4>Position summary</h4> <p>Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform chef of excess food items for use in daily specials. Inform food and beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods.</p> <p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests’ service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by supervisors.</p> <h4>Preferred qualification</h4> <ul> <li>Education: Technical, trade, or vocational school degree.</li> <li>Related work experience: At least 3 years of related work experience.</li> <li>Supervisory experience: No supervisory experience.</li> <li>License or certification: None.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service.</p> <p>We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials. Inform Food &amp; Beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests’ service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: Technical, Trade, or Vocational School Degree.<br>Related Work Experience: At least 3 years of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<p><h4>Company description</h4> <p>Portaluna, a Morgans Originals Hotel<br> Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know -- connecting people to the city, the culture and the moment.<br> This is an exciting new position within Ennismore’s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt.</p> <h4>Job description</h4> <ul> <li>Greet guests warmly upon arrival and ensure a smooth check-in process.</li> <li>Check guests in and out according to hotel policies, including handling payment and issuing room keys.</li> <li>Assist with special requests, upgrades, and room assignments based on availability.</li> <li>Provide guests with information about hotel facilities, amenities, and local attractions.</li> <li>Handle requests for services such as transportation, wake-up calls, and dining reservations.</li> <li>Resolve guest complaints or issues promptly and escalate to management when necessary.</li> <li>Maintain communication with housekeeping, maintenance, and other departments to ensure guest needs are met.</li> <li>Answer phones and other communications in a professional manner.</li> <li>Maintain accurate records of charges and payments.</li> <li>Handle cash, credit card transactions, and provide change or receipts as necessary.</li> <li>Update guest information in the hotel management system.</li> <li>Monitor hotel security by ensuring that guests’ identities are verified during check-in.</li> <li>Ensure that all guest-related safety protocols and procedures are followed.</li> <li>Upsell hotel services, amenities, and packages to enhance guest satisfaction and revenue.</li> <li>Maintain open communication with guests, ensuring all questions are answered and concerns addressed.</li> <li>Conduct courtesy calls to in-house guests and maintain records.</li> <li>Stay updated on hotel information and local services, including hours of operation, promotions, events, and attractions.</li> <li>Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</li> </ul> <h4>Qualifications</h4> <h4>Abilities, key competencies, skills</h4> <p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Heartist service culture to be responsive, respectful and deliver a great experience.</p> <p><strong>Leading myself</strong><br> • Positive orientation<br> • Operational decision making<br> • Self-development and management</p> <p><strong>Leading others</strong><br> • Developing an empowered team<br> • Leading an engaged and diverse team<br> • Communication</p> <p><strong>Leading the business</strong><br> • Advocating guest passion<br> • Business planning and analysis<br> • Business improvement and change</p> <h4>Experience, certificates, education</h4> <ul> <li>Minimum 2 years experience in a similar capacity within a luxury hospitality environment.</li> <li>Must possess outstanding guest services skills, professional presentation and sophisticated communication skills.</li> <li>Proficient in English language (verbal and written); Russian language proficiency is an asset.</li> <li>Must be able to handle a multitude of tasks in an intense, ever-changing environment while remaining calm and collected.</li> <li>Must be flexible in terms of working hours.</li> <li>A hospitality diploma is an asset.</li> <li>Computer literacy in Windows, MS Office Suite, and Opera PMS systems is recommended.</li> <li>Must have the ability to handle cash effectively and accurately.</li> </ul></p><p></p>