School principal Jobs in Egypt
13746 Jobs Found
<p><h4>Company description</h4>
<p>Portaluna, a Morgans Originals hotel</p>
<p>Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know -- connecting people to the city, the culture and the moment.</p>
<p>This is an exciting new position within Ennismore’s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt.</p>
<h4>Job description</h4>
<p><strong>Manage recreation team:</strong><br>
Lead, train, and supervise recreation team ensuring they deliver excellent customer service and adhere to hotel policies.<br>
Create work schedules for associates, ensuring appropriate coverage for activities and facilities.<br>
Monitor team performance, provide feedback, conduct training, and handle performance-related issues in collaboration with the Recreation Manager.<br>
Foster a positive team environment and motivate associates to provide high-quality guest experiences.</p>
<p><strong>Coordinate recreation activities and programs:</strong><br>
Organize and oversee a variety of recreational programs and events, such as fitness classes, pool activities, sports, arts and crafts, games, and outdoor excursions.<br>
Develop new and innovative recreational activities based on guest interests and feedback, ensuring programs align with the hotel's brand and guest demographic.<br>
Manage the scheduling and implementation of activities to maximize guest participation and satisfaction.</p>
<p><strong>Ensure guest satisfaction:</strong><br>
Provide excellent customer service, engaging with guests and ensuring their recreational needs are met.<br>
Respond to guest feedback and concerns related to recreational activities, resolving any issues promptly and professionally.<br>
Create memorable experiences for guests by ensuring that recreational activities are fun, safe, and engaging.<br>
Assist in the planning and execution of special events or themed activities to attract guests and enhance their stay.</p>
<p><strong>Maintain recreation facilities:</strong><br>
Ensure that all recreation facilities, including pools, fitness centers, sports areas, and equipment, are clean, safe, and well-maintained.<br>
Conduct regular inspections of recreational facilities and equipment, addressing any maintenance or safety concerns.<br>
Collaborate with the housekeeping and maintenance teams to ensure the upkeep of recreation areas and the availability of necessary supplies and equipment.</p>
<p><strong>Safety and risk management:</strong><br>
Enforce safety regulations and ensure that associates are trained in emergency procedures and first aid.<br>
Monitor the safety of guests participating in recreational activities and ensure that associates follow safety protocols.<br>
Address any accidents or incidents promptly, ensuring proper documentation and follow-up.</p>
<p><strong>Budgeting and inventory management:</strong><br>
Assist in managing the recreation department's budget, ensuring that activities and programs remain within budgetary limits.<br>
Oversee the procurement and inventory management of recreational equipment, supplies, and promotional materials.<br>
Monitor costs related to recreational activities, making recommendations for improvements or cost-saving measures.</p>
<p><strong>Promote hotel recreational offerings:</strong><br>
Assist with the marketing and promotion of recreational activities to hotel guests, both in-house and prospective guests.<br>
Develop promotional materials and collaborate with the hotel’s marketing team to highlight the hotel’s recreational programs and facilities.<br>
Provide information to guests about available activities, helping them plan and book events or services.</p>
<p><strong>Administrative tasks:</strong><br>
Assist with preparing reports on recreational activities, guest feedback, and team performance.<br>
Manage reservations and bookings for recreational activities, ensuring smooth coordination of services.<br>
Maintain accurate records of guest participation, department schedules, and operational expenses.</p>
<p><strong>Additional responsibilities:</strong><br>
Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</p>
<h4>Qualifications</h4>
<p><strong>Abilities / key competencies / skills</strong><br>
Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Heartist service culture to be responsive, respectful and deliver a great experience.</p>
<ul>
<li>Leading myself</li>
<li>Positive orientation</li>
<li>Operational decision making</li>
<li>Self-development & management</li>
<li>Leading others</li>
<li>Developing an empowered team</li>
<li>Leading an engaged and diverse team</li>
<li>Communication</li>
<li>Leading the business</li>
<li>Advocating guest passion</li>
<li>Business planning and analysis</li>
<li>Business improvement and change</li>
</ul>
<p><strong>Experience / certificates / education</strong><br>
Experience: At least 3-5 years of experience in recreation or leisure management, preferably in a hotel or resort setting.<br>
Education: A degree in hospitality management, recreation management, or a related field is preferred.</p>
<p><strong>Skills & attributes:</strong></p>
<ul>
<li>Strong leadership and team management skills, with the ability to motivate and manage a diverse team.</li>
<li>Strong organizational skills, with the ability to manage multiple tasks and priorities effectively.</li>
<li>Creative and resourceful, with the ability to design and implement engaging and innovative recreational programs.</li>
<li>Financial acumen with the ability to manage budgets and monitor expenses.</li>
<li>Knowledge of health and safety regulations as they pertain to recreation and leisure activities.</li>
<li>Proficient in using recreation management software, Microsoft Office Suite, and other relevant systems.</li>
<li>Proficient in Microsoft Office Suite and recreation management software.</li>
</ul>
<p><strong>Language:</strong><br>
Excellent reading, writing and oral proficiency in English language.<br>
Ability to speak other languages and basic understanding of local languages will be an advantage.</p>
<h4>Additional information</h4>
<p><strong>What awaits you...</strong></p>
<ul>
<li>The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.</li>
<li>The ability to challenge the norm and work in an environment that is both creative and rewarding.</li>
<li>Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.</li>
<li>A competitive package and plenty of development opportunities.</li>
</ul></p><p></p>
<p><h4>Who we are</h4>
<p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p>
<p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p>
<p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p>
<h4>About this role</h4>
<p>We are seeking a highly skilled customer senior project manager to lead large-scale, customer-facing projects and programmes across multiple domains for enterprise clients. This role involves managing complex, multi-party teams, driving delivery excellence, and ensuring alignment with time, cost, and quality standards. The individual will oversee governance, risk management, resource planning, and financial control, while engaging senior stakeholders and supporting pre-sales activities.</p>
<h4>What you will do</h4>
<strong>Vision, planning and control</strong><br>
<ul>
<li>Define and communicate the high-level vision and desired future state for the programme.</li>
<li>Create detailed programme plans, including resource requirements, interdependencies, and critical paths.</li>
<li>Integrate all work streams into a cohesive programme plan and manage performance against measurable outcomes.</li>
<li>Develop stakeholder communication plans and manage resource forecasting throughout the lifecycle.</li>
</ul>
<strong>Organisation & leadership</strong><br>
<ul>
<li>Build and lead high-performing cross-functional teams.</li>
<li>Clarify skills requirements and manage recruitment and development during engagement.</li>
<li>Act as a coach and mentor, fostering collaboration and motivation.</li>
<li>Influence relationships with internal and external stakeholders and support effective business change.</li>
</ul>
<strong>Quality assurance and reporting</strong><br>
<ul>
<li>Apply quality assurance standards across all work streams.</li>
<li>Implement robust reporting mechanisms for budget, timelines, and KPIs.</li>
<li>Maintain accurate financial and project documentation, including lessons learned and closure reports.</li>
</ul>
<strong>Risk, issue and change management</strong><br>
<ul>
<li>Define and maintain risk and change strategies, ensuring stakeholders are informed of potential impacts.</li>
</ul>
<strong>Financial management</strong><br>
<ul>
<li>Align outcomes with benefits realisation plans and manage scope changes effectively.</li>
<li>Maintain business cases and ensure ongoing viability of projects and programmes.</li>
<li>Forecast and report on budgets and expenditure accurately.</li>
</ul>
<h4>Who you are</h4>
<ul>
<li>Over 5 years of experience managing major complex projects within the ICT industry.</li>
<li>Strong leadership and stakeholder engagement skills, with the ability to influence at senior levels.</li>
<li>Proven ability to manage multiple complex projects concurrently.</li>
<li>Excellent interpersonal and communication skills, including confident presentations at executive level.</li>
<li>Professional qualifications: Prince2 Practitioner or PMP, MSP Foundation.</li>
<li>Experience in programme and project budget management, financial accounting, and telecommunications environments.</li>
<li>Flexible and adaptable in dynamic environments, with strong cross-functional collaboration capabilities.</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>
<h4>What’s in it for you</h4>
<ul>
<li>Opportunity to lead high-impact projects for global enterprise customers.</li>
<li>Exposure to senior stakeholders and strategic decision-making.</li>
<li>Work in a collaborative, innovative environment with cutting-edge technologies.</li>
<li>Professional growth through challenging projects and leadership responsibilities.</li>
</ul>
<h4>What skills you will learn</h4>
<ul>
<li>Advanced project governance and risk management techniques.</li>
<li>Strategic stakeholder engagement and negotiation skills.</li>
<li>Financial planning and benefits realisation in large-scale programmes.</li>
<li>Leadership in multi-domain, cross-functional environments.</li>
</ul>
<h4>VOIS equal opportunity employer commitment</h4>
<p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p>
<h4>Join us</h4>
<p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p>
<p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p>
<p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p>
<h4>Alert</h4>
<p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>
<p><h4>Who we are</h4>
<p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p>
<p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p>
<p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p>
<h4>About this role</h4>
<p>We are seeking a highly experienced customer programme manager to lead large-scale, customer-facing projects and programmes across multiple domains for our enterprise clients. This role involves managing complex, multi-party teams, driving delivery excellence, and ensuring alignment with time, cost, and quality standards. The individual will oversee governance, risk management, resource planning, and financial control, while engaging senior stakeholders and supporting pre-sales activities.</p>
<h4>What you will do</h4>
<strong>Vision, planning and control</strong><br>
<ul>
<li>Define and communicate the high-level vision and desired future state for the programme.</li>
<li>Create detailed programme plans, including resource requirements, interdependencies, and critical paths.</li>
<li>Integrate all work streams into a cohesive programme plan and manage performance against measurable outcomes.</li>
<li>Develop stakeholder communication plans and manage resource forecasting throughout the lifecycle.</li>
</ul>
<strong>Organisation & leadership</strong><br>
<ul>
<li>Build and lead high-performing cross-functional teams.</li>
<li>Clarify skills requirements and manage recruitment and development during engagement.</li>
<li>Act as a coach and mentor, fostering collaboration and motivation.</li>
<li>Influence relationships with internal and external stakeholders and support effective business change.</li>
</ul>
<strong>Quality assurance and reporting</strong><br>
<ul>
<li>Apply quality assurance standards across all work streams.</li>
<li>Implement robust reporting mechanisms for budget, timelines, and KPIs.</li>
<li>Maintain accurate financial and project documentation, including lessons learned and closure reports.</li>
</ul>
<strong>Risk, issue and change management</strong><br>
<ul>
<li>Define and maintain risk and change strategies, ensuring stakeholders are informed of potential impacts.</li>
</ul>
<strong>Financial management</strong><br>
<ul>
<li>Align outcomes with benefits realisation plans and manage scope changes effectively.</li>
<li>Maintain business cases and ensure ongoing viability of projects and programmes.</li>
<li>Forecast and report on budgets and expenditure accurately.</li>
</ul>
<h4>Who you are</h4>
<ul>
<li>Over 7 years of experience managing major programmes within the ICT industry.</li>
<li>Strong leadership and stakeholder engagement skills, with the ability to influence at senior levels.</li>
<li>Proven ability to manage multiple complex projects concurrently.</li>
<li>Excellent interpersonal and communication skills, including confident presentations at executive level.</li>
<li>Professional qualifications: Prince2 Practitioner or PMP, MSP Foundation.</li>
<li>Experience in programme and project budget management, financial accounting, and telecommunications environments.</li>
<li>Flexible and adaptable in dynamic environments, with strong cross-functional collaboration capabilities.</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>
<h4>What’s in it for you</h4>
<ul>
<li>Opportunity to lead high-impact programmes for global enterprise customers.</li>
<li>Exposure to senior stakeholders and strategic decision-making.</li>
<li>Work in a collaborative, innovative environment with cutting-edge technologies.</li>
<li>Professional growth through challenging projects and leadership responsibilities.</li>
</ul>
<h4>What skills you will learn</h4>
<ul>
<li>Advanced programme governance and risk management techniques.</li>
<li>Strategic stakeholder engagement and negotiation skills.</li>
<li>Financial planning and benefits realisation in large-scale programmes.</li>
<li>Leadership in multi-domain, cross-functional environments.</li>
</ul>
<h4>VOIS equal opportunity employer commitment</h4>
<p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p>
<h4>Join us</h4>
<p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p>
<p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p>
<p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p>
<h4>Alert</h4>
<p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.</p><br><p>DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.</p><br><p>For more information, please visit: www.didiglobal.com/news</p><br>#LI-Hybrid<p>We are looking for a highly analytical and execution-oriented <strong>Supply Growth Operations Manager</strong> to lead driver supply growth across Egypt. You will own end-to-end initiatives that improve driver acquisition, activation, retention, and productivity while ensuring a healthy marketplace balance.</p><br>
<p>This role sits at the intersection of strategy, operations, product, marketing, and data analytics. You'll identify growth opportunities, launch experiments, manage cross-functional projects, and build scalable solutions that drive sustainable marketplace growth.</p><br>Supply Growth Strategy
<ul>
<li>Develop and execute driver growth strategies to achieve marketplace supply targets.</li>
<li>Own key supply metrics including driver acquisition, activation, retention, productivity, and online hours.</li>
<li>Monitor marketplace health and recommend actions to balance supply and demand.</li>
</ul>
Growth Operations
<ul>
<li>Design and optimize the driver acquisition funnel across online and offline channels.</li>
<li>Improve driver onboarding, document verification, and first-trip conversion.</li>
<li>Launch lifecycle programs to increase driver engagement and long-term retention.</li>
<li>Build scalable incentive programs and continuously optimize ROI.</li>
</ul>
Data Analysis
<ul>
<li>Analyze marketplace performance and identify growth opportunities using data.</li>
<li>Build business cases and prioritize initiatives based on expected impact.</li>
<li>Track KPIs through dashboards and present insights to senior leadership.</li>
<li>Conduct A/B testing and measure experiment performance.</li>
</ul>
Cross-functional Leadership
<ul>
<li>Partner with Product, Marketing, CRM, Marketplace, Finance, Legal, and Operations teams to deliver growth initiatives.</li>
<li>Work closely with local field teams and external partners to execute programs effectively.</li>
<li>Translate local market insights into product and operational improvements.</li>
</ul>
Partnerships
<ul>
<li>Identify and manage strategic partnerships with fleets, referral partners, financial institutions, OEMs, and other ecosystem players.</li>
<li>Negotiate partnership structures that accelerate driver acquisition and engagement.</li>
</ul>
Operational Excellence
<ul>
<li>Lead high-impact cross-functional projects from planning through execution.</li>
<li>Improve operational processes and automate repetitive workflows where possible.</li>
<li>Ensure operational efficiency while maintaining an excellent driver experience.</li>
</ul><ul><li>We create customer value – We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient. </li><li>We are data-driven – We are strong believers in making informed decisions, that’s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics. </li><li>We believe in Win-win Collaboration – Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do. </li><li>We believe in integrity – Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other. </li><li>We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow. </li><li>We believe in Diversity and Inclusion – Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.</li></ul><p><strong>We are committed to building inclusive and diverse teams.</strong></p><br><p>At DiDi, we believe that our differences are our biggest source of strength. That‘s why we are committed to promoting equal opportunities to all candidates and employees as an Equal Opportunity Employer.</p><br><p>Employment and advancement decisions at DiDi are always made based on the needs of the position and the qualifications of the candidate. We do not discriminate against any employee or applicant based on their gender, age, sexual orientation, nationality, marital status, pregnancy/maternity, disability, race, religion and beliefs, or any other status protected by applicable laws wherever we operate.</p><br><p>We are committed to building inclusive and diverse teams, and a workplace that is free from discrimination and harassment, because that’s how we create better products and services, make better decisions and better serve the communities we’re a part of.</p><br><p><em><strong>I acknowledge that prior to submitting this application, I have read and accepted the Privacy Notice for Candidates which is available on https://careers.didiglobal.com/terms</strong></em></p><br>
<ul>
<li>Bachelor’s degree and above, or related quantitative disciplines; fluency in both English and Arab</li>
<li>5 to 8 years of experience in management consulting, Big 4 advisory, or similar analytical roles; automotive or mobility industry exposure is a plus</li>
<li>Experience in ride-hailing, mobility, logistics, marketplace, or gig economy businesses.</li>
<li>Experience managing growth funnels, CRM, lifecycle marketing, or incentive programs.</li>
<li>Strong analytical skills with experience in using statistical tools and software.</li>
<li>Experience leading cross-functional projects in fast-paced environments.</li>
<li>Excellent verbal and written communication skills.</li>
</ul> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><span >ABOUT THE ROLE We are looking for a Technical Product Manager to join our Core Payments squad, working alongside our Senior PM to build and scale the engine that moves money across the Yassir platform. This is a hands-on, technical role at the heart of our financial infrastructure. Core Payments owns the systems every transaction depends on: the payment orchestration flow, the switch and PSP integrations, and reconciliation and settlement. Every payment on the platform wallet-to-wallet, card, bill payment, interbank transfer passes through the sequence of compliance, limit, balance, and ledger checks that this squad is responsible for. Correctness, resilience, and traceability are non-negotiable. You will translate complex payment and ledger requirements into clear specs, work shoulder-to-shoulder with engineers on the design of transaction flows, and own the edge cases retries, failures, reversals, and reconciliation that make the difference between a payment system that works and one that loses money.</span></p><p>WHAT YOU'LL WORK ON A flavour of the problems this squad solves day to day:</p><ul><li>Payment orchestration the ordered sequence of checks (channel policy, entitlement, limits, balance, fees, sanctions, fraud, ledger post) that every transaction runs through before money moves.</li><li>Transaction routing across paths: internal wallet-to-wallet ledger posts, interbank transfers via the national switch, card payments via the scheme, and biller / bill-payment flows.</li><li>Failure handling and money safety idempotent retries, suspense accounts, and preventing ghost payments where an external party is paid but the customer is never debited (or vice versa).</li><li>Switch and PSP integration working with engineers on card authorisation flows, PSP failover, and the messaging between Yassir and external payment networks.</li><li>Reconciliation and settlement making sure Yassir s ledger matches the external world (billers, banks, schemes) and that breaks are surfaced and resolved.</li><li>Resilience defining fallback behaviour when a downstream service is slow or down, so the payment path degrades safely instead of failing entirely.</li></ul><p>Responsibilities</p><ul><li>Own a defined area of the Core Payments roadmap, working closely with the Senior PM and engineering leads on your squad.</li><li>Write clear, thorough technical specifications API contracts, transaction flows, state transitions, error codes, and acceptance criteria that engineers can build from without ambiguity.</li><li>Reason rigorously about edge cases: what happens on a timeout, a retry, a partial failure, a crash mid-transaction and specify the correct behaviour for each.</li><li>Collaborate daily with engineers on system design; understand the tradeoffs well enough to challenge and be challenged, not just relay requirements.</li><li>Coordinate with adjacent squads Compliance, Core Banking, and the channel teams whose systems connect into the payment flow.</li><li>Partner with operations and finance on reconciliation, settlement, and how payment issues are detected and resolved in production.</li><li>Use data to monitor payment success rates, latency, and failure modes, and to prioritise what to fix or build next.</li><li>Facilitate agile ceremonies and keep your squad delivering to roadmap and quality goals.</li></ul><p>REQUIREMENTS</p><ul><li>3 5 years of product management experience, with meaningful time on technical or infrastructure products (payments, fintech, ledger, banking, or a comparable backend / platform domain).</li><li>Genuine technical depth: comfortable with APIs, data models, and system design discussions; able to read a spec, follow a transaction through multiple systems, and spot the gaps.</li><li>Strong grasp of how payments or financial transactions work end-to-end authorisation, settlement, reconciliation, and the failure modes in between (or the ability to demonstrate you can learn this fast, backed by adjacent experience).</li><li>A track record of writing high-quality technical specs and working closely with engineering teams to ship reliable systems.</li><li>Precision and rigour you care about correctness, edge cases, and getting the details right, because in payments the details are the product.</li><li>Ability to work with ambiguity and build in a fast-moving, from-scratch environment.</li><li>Knowledge of modern development practices like agile and scrum.</li><li>Excellent written and verbal communication, with the ability to make complex technical topics clear to non-technical stakeholders.</li><li>Based in Cairo, Egypt (required).</li><li>Fluent English and Arabic; French is an advantage.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>3 5 years of product management experience, with meaningful time on technical or infrastructure products (payments, fintech, ledger, banking, or a comparable backend / platform domain).</li><li>Genuine technical depth: comfortable with APIs, data models, and system design discussions; able to read a spec, follow a transaction through multiple systems, and spot the gaps.</li><li>Strong grasp of how payments or financial transactions work end-to-end authorisation, settlement, reconciliation, and the failure modes in between (or the ability to demonstrate you can learn this fast, backed by adjacent experience).</li><li>A track record of writing high-quality technical specs and working closely with engineering teams to ship reliable systems.</li><li>Precision and rigour you care about correctness, edge cases, and getting the details right, because in payments the details are the product.</li><li>Ability to work with ambiguity and build in a fast-moving, from-scratch environment.</li><li>Knowledge of modern development practices like agile and scrum.</li><li>Excellent written and verbal communication, with the ability to make complex technical topics clear to non-technical stakeholders.</li><li>Based in Cairo, Egypt (required).</li><li>Fluent English and Arabic; French is an advantage.</li></ul><p>NICE TO HAVE</p><ul><li>Direct experience with payment systems: card schemes (ISO 8583), interbank messaging (ISO 20022), switches, PSPs, or gateway integrations.</li><li>Understanding of double-entry ledgers, suspense accounts, and reconciliation.</li><li>Experience with idempotency, distributed-system failure handling, or transaction integrity patterns.</li><li>Exposure to compliance-adjacent product work limits, sanctions screening, AML, or fraud.</li><li>A technical, engineering, or consulting background before product.</li></ul><p></p></section>
<p><h4>Join us</h4>
<p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p>
<h4>Role purpose</h4>
<p>Generating or increasing revenue growth with existing and new corporate accounts in specific industry, segment, or territory through selling Vodafone voice products, services, and fixed solutions. Responsible for developing, winning, project managing, and executing corporate network connectivity and voice solution bids, with the main purpose of driving penetration in the accounts and increasing customer satisfaction through a proactive, customized, personalized relationship.</p>
<h4>Job profile</h4>
<p>Sales executive will be responsible for managing an account portfolio of 30-40 Vodafone industrial accounts.</p>
<p>Ensures delivery of all financial targets including revenue, connections for voice and data, market share, and net margin contribution in line with company vision and values.</p>
<p>Ensures delivery of all financial targets including revenue, total contract value (TCV), and gross margin.</p>
<p>Evaluates risks and threats appropriately across portfolio and revises plans where appropriate.</p>
<p>Ensures sales and net promoter score (NPS) targets are achieved for the assigned accounts and industry.</p>
<p>Identifies new sales opportunities and grows sales pipeline by qualifying and developing opportunities through the sales cycle.</p>
<p>3-4 daily customer visits.</p>
<p>Introduces new innovations and concepts to key decision makers within the customer through relationship and stakeholder management of CEOs and sales directors within all key clients. Understands upfront through engagement at the right business level the customer’s strategic and operational issues.</p>
<p>Gathers and analyses data regarding competitor pricing and products and ensures that Vodafone products and services fit customer requirements in line with the marketing team.</p>
<p>Establishes appropriate relationships with customers in Vodafone and leverages those relationships to ensure maximum financial return from Vodafone customers.</p>
<p>Focuses on the customer experience and ensures that they are up to date with all new offers on time.</p>
<p>Fills in and updates full accounts information on Siebel account profile on a daily basis or after successful activation transaction.</p>
<p>Fills market opportunities and schedules to identify specific targets and to project the number of contacts to be made using the Siebel calendar and forecasted accounts upon account status reports on Siebel.</p>
<p>Plans and manages personal business portfolio, territory, and business according to an agreed strategy with the segment manager.</p>
<p>Monitors and maintains cross-function activities such as fraud, activation, and bidding.</p>
<p>Submits performance dialogue and evaluations on time.</p>
<p>Adheres to all company policies, procedures, and business ethics code.</p>
<h4>Qualifications</h4>
<p>Identifies and qualifies up-selling sales opportunities to increase growth and revenue on customer accounts.</p>
<p>Secures, manages, and deepens the Vodafone customer relationship with the long-term focus of expanding the overall footprint, penetration, and introduction of innovative products and services.</p>
<p>Updates marketing team with the competitive new offers.</p>
<p>Is able to operate at all levels within the customer organization with the highest levels of communication skills, converses professionally, and has the ability to own and solve customer issues whilst building excellent rapport to ensure the customer experience is maximized.</p>
<p>Works together with marketing and decision support to ensure account strategies are understood and actioned for assigned accounts.</p>
<h4>Who we are</h4>
<p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live, and we protect the planet, whilst helping our customers do the same.</p>
<p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds, and cultures. We're committed to increasing diversity, ensuring equal representation, and making Vodafone a place everyone feels safe, valued, and included.</p></p><p></p>
<p><h4>Company Overview</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration, and integrity, Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>What you will do</h4>
<p>Develop and maintain detailed project plans, schedules, and budgets for all assigned works. Coordinate interdependencies between multiple concurrent projects and the center's daily operations.</p>
<p>Responsible for establishing SLAs and KPIs of the outsourced contractors and track performance levels of the contractor providing soft services against set KPIs and SLAs by routinely assessing performance against checklist, identifying defaults or shortcomings in service levels, and based on same prepare necessary report for management.</p>
<p>Directly manage relationships with tenant contractors and appointed vendors for fit-out, expansion, and renovation projects. Ensure all contractor activities comply with mall standards, regulations, and approved methodologies.</p>
<p>Ensure all projects have complete and approved documentation prior to commencement, including drawings, method statements, risk assessments, permits (NOCs), and insurance certificates. Maintain meticulous project files.</p>
<p>Conduct regular site inspections to monitor progress, quality of workmanship, and adherence to approved specifications. Proactively identify and resolve on-site issues.</p>
<p>Plan and execute all project works with a core focus on minimizing disruption to trading, customer experience, and center operations. Manage hoarding, signage, noise, and logistics effectively.</p>
<p>Be the on-site champion for HSE standards. Ensure all work is carried out in strict compliance with center and local authority safety regulations. Conduct safety briefings and audits.</p>
<p>Track project expenditures against budgets, review contractor payment applications, and report on financial status. Provide regular, clear progress updates to the Senior Operations Manager.</p>
<p>Manage the project snagging and defect rectification process. Ensure successful operational handover of completed projects, including the submission of as-built drawings and operation and maintenance manuals.</p>
<h4>Required skills to be successful</h4>
<p>3-5 years’ relevant experience in a shopping centre, mall, or real estate, especially with some background in Civil Defense Service, would be highly advantageous.</p>
<h4>What equips you for the role</h4>
<ul>
<li>University graduate in engineering, bilingual (English and Arabic speaking skills desirable)</li>
<li>Architect or civil background is a must</li>
<li>Experience in facility management, maintenance planning, and safety protocols</li>
<li>Strong organizational, budgeting, and project management skills</li>
<li>MBA in management or related field is preferred. MBA – PMP – FMP</li>
</ul>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational, and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region.</p>
<p>From origination, conception, development, sales, procurement, and construction of mega-projects to the leasing, operation, and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services, and enable partnerships to create true value to our customers throughout their entire experience with us.</p>
<p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed-use destinations: Dubai Festival City and Cairo Festival City.</p></p><p></p>
<p><h4>About Al-Futtaim Group</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>What you will do:</h4>
<ul>
<li>Develop and maintain detailed project plans, schedules, and budgets for all assigned works. Coordinate interdependencies between multiple concurrent projects and the center's daily operations.</li>
<li>Responsible for establishing SLAs and KPIs of the outsourced contractors and track performance levels of the contractor providing soft services against set KPIs and SLAs by routinely assessing performance against checklist, identifying defaults or shortcomings in service levels, and based on same prepare necessary report for management.</li>
<li>Directly manage relationships with tenant contractors and appointed vendors for fit-out, expansion, and renovation projects. Ensure all contractor activities comply with mall standards, regulations, and approved methodologies.</li>
<li>Ensure all projects have complete and approved documentation prior to commencement, including drawings, method statements, risk assessments, permits (NOCs), and insurance certificates. Maintain meticulous project files.</li>
<li>Conduct regular site inspections to monitor progress, quality of workmanship, and adherence to approved specifications. Proactively identify and resolve on-site issues.</li>
<li>Plan and execute all project works with a core focus on minimizing disruption to trading, customer experience, and center operations. Manage hoarding, signage, noise, and logistics effectively.</li>
<li>Be the on-site champion for HSE standards. Ensure all work is carried out in strict compliance with center and local authority safety regulations. Conduct safety briefings and audits.</li>
<li>Track project expenditures against budgets, review contractor payment applications, and report on financial status. Provide regular, clear progress updates to the Senior Operations Manager.</li>
<li>Manage the project snagging and defect rectification process. Ensure successful operational handover of completed projects, including the submission of as-built drawings and operation & maintenance manuals.</li>
</ul>
<h4>Required skills to be successful:</h4>
<ul>
<li>3-5 years’ relevant experience in a shopping centre/mall/real estate especially with some background in civil defense service would be highly advantageous.</li>
</ul>
<h4>What equips you for the role:</h4>
<ul>
<li>University graduate in engineering, bilingual (English and Arabic speaking skills desirable).</li>
<li>Architect or civil background is a must.</li>
<li>Experience in facility management, maintenance planning, and safety protocols.</li>
<li>Strong organizational, budgeting, and project management skills.</li>
<li>MBA in management or related field is preferred. MBA – PMP – FMP.</li>
</ul>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p>
<p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p></p><p></p>
<p><h4>About Deloitte</h4>
<p>When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, Best Consulting Firm, and the Middle East Training & Development Excellence Award. Our purpose is to make an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society.</p>
<p>We serve clients distinctively, bringing innovative insights, solving complex challenges, and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations, and supporting our communities.</p>
<p>Our shared values guide the way we behave to make a positive, enduring impact:</p>
<ul>
<li><strong>Lead the way</strong></li>
<li><strong>Serve with integrity</strong></li>
<li><strong>Take care of each other</strong></li>
<li><strong>Foster inclusion</strong></li>
<li><strong>Collaborate for measurable impact</strong></li>
</ul>
<h4>Role Overview</h4>
<p>During your tenure as a Senior Manager HR Business Partner, you will work closely with Partners, Directors, and senior leaders to support their teams. You will run key people processes (performance, promotions, pay reviews), handle employee relations cases, ensure compliance with labour law and firm policies, and use people data to help leaders make better decisions. You’ll also help improve engagement and the overall employee experience.</p>
<h4>Key Responsibilities</h4>
<ul>
<li>Act as a trusted advisor to Partners, Directors, and senior leaders on organization design, workforce planning, talent strategy, and culture.</li>
<li>Translate business priorities into actionable people plans aligned to firm strategy and values.</li>
<li>Coach leaders on performance, engagement, change management, and team effectiveness.</li>
<li>Lead end-of-year performance cycles, ensuring quality, consistency, and adherence to timelines.</li>
<li>Manage performance outcomes including calibration, moderation, and final rating alignment in line with firm guidelines.</li>
<li>Facilitate talent review discussions, succession planning, and identification of high potentials and critical roles.</li>
<li>Govern promotion processes end-to-end (eligibility, documentation, panels, approvals, and communications).</li>
<li>Oversee annual salary review and bonus processes, ensuring fairness, internal equity, and compliance with firm policies.</li>
<li>Lead complex employee relations cases, investigations, disciplinary matters, and grievance handling with discretion and consistency.</li>
<li>Manage Performance Improvement Plans (PIPs) and structured improvement processes, including documentation, coaching guidance, and risk mitigation.</li>
<li>Ensure outcomes are compliant with labour law, internal policies, and ethical standards.</li>
<li>Support wellbeing, inclusion, and culture initiatives aligned to firm priorities.</li>
<li>Provide regular people dashboards and insights (performance distribution, promotions, attrition, employee relations trends, diversity metrics, engagement).</li>
<li>Maintain strong governance, documentation standards, and audit readiness across all people processes.</li>
<li>Identify process improvements and standardization opportunities to enhance efficiency and employee experience.</li>
</ul>
<h4>Leadership Capabilities</h4>
<ul>
<li>Builds own understanding of our purpose and values; explores opportunities for impact.</li>
<li>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent.</li>
<li>Understands expectations and demonstrates personal accountability for keeping performance on track.</li>
<li>Actively focuses on developing effective communication and relationship-building skills.</li>
<li>Understands how their daily work contributes to the priorities of the team and the business.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Bachelor degree in human resources management, business administration, or a related field.</li>
<li>Knowledge of best practices in HR management is essential.</li>
<li>Experience of 12+ years in HR with 8+ years managing performance cycles, talent reviews, employee relations, performance management, calibration, promotions, salary reviews, and PIPs.</li>
<li>Skilled in handling employee relations, disciplinary actions, and exit processes compliant with labour laws.</li>
<li>Proficient in people analytics, reporting, and maintaining HR governance and audit readiness.</li>
<li>Ability to communicate professionally with leadership.</li>
<li>Detail oriented and conscientious.</li>
<li>Excellent organizational, communication, and time-management skills.</li>
<li>Advanced level of technical proficiency and computer literacy (Word, Excel, PowerPoint, and Microsoft management tools).</li>
<li>Fluent in English (reading, speaking, and writing).</li>
</ul></p><p></p>
<p><h4>About Deloitte</h4>
<p>When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, Best Consulting Firm, and the Middle East Training & Development Excellence Award. Our purpose is to make an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society.</p>
<p>We serve clients distinctively, bringing innovative insights, solving complex challenges, and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations, and supporting our communities.</p>
<p>Our shared values guide the way we behave to make a positive, enduring impact:</p>
<ul>
<li><strong>Lead the way</strong></li>
<li><strong>Serve with integrity</strong></li>
<li><strong>Take care of each other</strong></li>
<li><strong>Foster inclusion</strong></li>
<li><strong>Collaborate for measurable impact</strong></li>
</ul>
<h4>Role Overview</h4>
<p>During your tenure as a Senior Manager HR Business Partner, you will work closely with Partners, Directors, and senior leaders to support their teams. You will run key people processes (performance, promotions, pay reviews), handle employee relations cases, ensure compliance with labour law and firm policies, and use people data to help leaders make better decisions. You’ll also help improve engagement and the overall employee experience.</p>
<h4>Key Responsibilities</h4>
<ul>
<li>Act as a trusted advisor to Partners, Directors, and senior leaders on organization design, workforce planning, talent strategy, and culture.</li>
<li>Translate business priorities into actionable people plans aligned to firm strategy and values.</li>
<li>Coach leaders on performance, engagement, change management, and team effectiveness.</li>
<li>Lead end-of-year performance cycles, ensuring quality, consistency, and adherence to timelines.</li>
<li>Manage performance outcomes including calibration, moderation, and final rating alignment in line with firm guidelines.</li>
<li>Facilitate talent review discussions, succession planning, and identification of high potentials and critical roles.</li>
<li>Govern promotion processes end-to-end (eligibility, documentation, panels, approvals, and communications).</li>
<li>Oversee annual salary review and bonus processes, ensuring fairness, internal equity, and compliance with firm policies.</li>
<li>Lead complex employee relations cases, investigations, disciplinary matters, and grievance handling with discretion and consistency.</li>
<li>Manage Performance Improvement Plans (PIPs) and structured improvement processes, including documentation, coaching guidance, and risk mitigation.</li>
<li>Ensure outcomes are compliant with labour law, internal policies, and ethical standards.</li>
<li>Support wellbeing, inclusion, and culture initiatives aligned to firm priorities.</li>
<li>Provide regular people dashboards and insights (performance distribution, promotions, attrition, employee relations trends, diversity metrics, engagement).</li>
<li>Maintain strong governance, documentation standards, and audit readiness across all people processes.</li>
<li>Identify process improvements and standardization opportunities to enhance efficiency and employee experience.</li>
</ul>
<h4>Leadership Capabilities</h4>
<ul>
<li>Builds own understanding of our purpose and values; explores opportunities for impact.</li>
<li>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent.</li>
<li>Understands expectations and demonstrates personal accountability for keeping performance on track.</li>
<li>Actively focuses on developing effective communication and relationship-building skills.</li>
<li>Understands how their daily work contributes to the priorities of the team and the business.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Bachelor degree in human resources management, business administration, or a related field.</li>
<li>Knowledge of best practices in HR management is essential.</li>
<li>Experience of 12+ years in HR with 8+ years managing performance cycles, talent reviews, employee relations, performance management, calibration, promotions, salary reviews, and PIPs.</li>
<li>Skilled in handling employee relations, disciplinary actions, and exit processes compliant with labour laws.</li>
<li>Proficient in people analytics, reporting, and maintaining HR governance and audit readiness.</li>
<li>Ability to communicate professionally with leadership.</li>
<li>Detail oriented and conscientious.</li>
<li>Excellent organizational, communication, and time-management skills.</li>
<li>Advanced level of technical proficiency and computer literacy (Word, Excel, PowerPoint, and Microsoft management tools).</li>
<li>Fluent in English (reading, speaking, and writing).</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Location:</b></p><br><br>Cairo, Cairo, Egypt<br><p><b>Job ID:</b></p><br><br>R1012248<br><p><b>Date Posted:</b></p><br><br>2026-07-07<br><p><b>Company Name:</b></p><br><br>Hitachi Rail GTS Egypt LLC<br><p><b>Profession (Job Category):</b></p><br><br>Engineering & Science<br><p><b>Job Schedule: </b></p><br><br>Full time<br><p><b>Remote:</b></p><br><br>No<br><br><p><b>About Us</b></p><br><br><p><span>A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the multi-cultural strength of our global organisation to the sustainable and innovative ways we work to bring people together, there’s something for everyone to get stuck into. And that’s where you come in.</span></p><br><br><br><br><p><b>Job Description:</b></p><br><br><span><b>Position Summary</b></span><p><i>The Hitachi Rail SRS RAMS Function ensures proper implementation of the Hitachi Rail SRS RAMS Policy in accordance with company and industry specific standards and best practices, provides support to enable SRS to execute its business, provides governance and guarantees segregation of duties with the aim of ensuring the safety of the solutions developed and deployed by Hitachi Rail SRS and compliance to safety principles, industry specific standards and best practices for the development and deployment of safety-critical systems.</i></p><br><br><br><p>The Country RAMS Manager is responsible for leading, managing, and ensuring the effective implementation of <b>Reliability, Availability, Maintainability, and Safety (RAMS)</b> activities across all projects within the country. The role ensures compliance with international and local standards, supports project teams, manages client interfaces for RAMS topics, and drives the strategic development of RAMS capabilities nationally.</p><br><br><p>This position requires strong leadership, deep technical knowledge, and the ability to collaborate with clients, authorities, consultants, and internal engineering teams.</p><br><br><br><span>Main Responsibilities</span><br><p><b>A. Leadership & Management</b></p><br><br><ul><li>Lead the RAMS function within the country, managing a team of RAMS engineers and specialists.</li><li>Allocate RAMS resources to projects based on scope, complexity, and priorities.</li><li>Develop competency, mentoring, and training plans for the RAMS team.</li><li>Represent the RAMS function in internal management meetings and strategic decision-making.</li><li>Take leading role in RAMS talent acquisition, development and retention</li></ul><p><b>B. Project Delivery</b></p><br><br><ul><li>Ensure all RAMS deliverables are produced on time, within budget, and in compliance with project requirements.</li><li>Oversee the preparation of RAMS documentation including:</li><li>Conduct internal reviews and quality checks of RAMS deliverables before submission.</li><li>Ensure integration of RAMS requirements across multidisciplinary engineering teams.</li></ul><p><b>C. Compliance & Standards</b></p><br><br><ul><li>Ensure adherence to relevant standards such as EN 50126, EN 50128, EN 50129, and other local standards</li><li>Ensure compliance with national regulatory requirements and safety authorities.</li><li>Lead the preparation and presentation of Safety Cases to clients, operators, and regulators.</li></ul><p><b>D. Stakeholder & Client Management</b></p><br><br><ul><li>Act as the main RAMS point of contact for clients, consultants, and regulatory authorities within the country.</li><li>Participate in design reviews, progress meetings, tender evaluations, and technical workshops.</li><li>Manage client expectations and ensure clear communication of RAMS risks, requirements, and progress.</li></ul><p><b>E. Business Development</b></p><br><br><ul><li>Provide or Facilitates RAMS inputs for bids, proposals, and tenders.</li><li>Support estimation of RAMS workload, cost, and resource planning for new business.</li><li>Promote RAMS capability and contribute to strengthening the company’s technical reputation locally.</li></ul><p><b>F. Governance & Continuous Improvement</b></p><br><br><ul><li>Establish country-level RAMS processes, templates, and best practices aligned with global standards.</li><li>Drive lessons learned, innovation, and digital transformation in RAMS analysis.</li><li>Ensure proper documentation, traceability, and configuration control of RAMS data.</li></ul><br><span>Qualifications & Skills Requirements</span><br><p><b>Mandatory</b></p><br><br><ul><li>Bachelor’s or Master’s degree in engineering (Electrical, Mechanical, Systems, Industrial, or similar).</li><li>Minimum <b>10–12+ years</b> RAMS experience, preferably in safety-critical industries (Rail/Metro/Transportation/Energy/Aerospace/Industrial Automation).</li><li>Strong knowledge of RAMS standards such as EN 50126, EN 50128, EN 50129, IEC 61508.</li><li>Experience preparing Safety Cases and hazard analysis.</li><li>Good hold of Egyptian Arabic, and English</li><li>Good interpersonal skills</li><li>Strong leadership and team management skills.</li><li>Excellent communication (verbal & written).</li><li>Analytical thinking and problem-solving ability.</li><li>High level of ownership, accountability, and stakeholder management.</li></ul><br><p><b>Preferred </b></p><br><br><ul><li>Certification in Functional Safety (TÜV or equivalent).</li><li>Experience managing teams or leading cross-functional engineering activities.</li><li>Experience interfacing with safety authorities and client representatives.</li></ul><br><br><br><p><b>Thank you for your interest in Hitachi Rail. If your application is of interest, we will be in contact. Please do not hesitate to discover more about us and our latest jobs at </b><b><span><span><span><span>https://www.hitachirail.com/careers</span></span></span></span></b><b>.</b></p><br><br><br><br><p><b>At Hitachi Rail, there is a place for everyone. </b><b>We welcome and value differences in background, age, gender, sexuality, family status, disability, race, nationality, ethnicity, religion, and world view. </b><b>It is our commitment to create an inclusive environment - we are proud to be an equal opportunity employer.</b></p><br><br><br><br><p><b>We would be delighted if you would be one of our followers at <u><span><span><span><span>https://www.linkedin.com/company/hitachirail</span></span></span></span></u></b></p><br><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><b>Join Us</b>
<br></span><p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p><br><br><br><b>Role Purpose</b>
<br><p>The Corporate Sales Assistant Manager is responsible for driving revenue growth and maximizing customer value through the acquisition of new corporate customers and the expansion of existing accounts. The role ensures the effective promotion and sale of Vodafone’s voice, fixed, and enterprise solutions, while building strong relationships with key stakeholders and decision-makers.The individual acts as a trusted business partner to customers, identifying business needs and translating them into tailored technology solutions. Working closely with internal teams and external stakeholders, the role is responsible for managing the end-to-end sales cycle, increasing account penetration, enhancing customer satisfaction, and contributing to the achievement of the organization's commercial objectives through proactive account management and strategic business development.</p><br><br><br><b>Job Profile</b>
<br><ul>
<li>Develop, implement & maintain security policies, standards and procedures in alignment with industry best practices & compliance requirements for the customers.</li>
<li>Oversee the security delivery process, ensuring services are delivered on time, within budget, and meet client quality standards.</li>
<li>Serve as the primary point of contact for key clients, ensuring communication is clear and that client needs are understood and met.</li>
<li>Ensure the delivery of services meets the agreed SLAs (Service Level Agreements), KPIs (Key Performance Indicators), and business objectives.<br><strong>Project Management:</strong></li>
</ul>
<ul>
<li>Monitor and report on service performance, ensuring that corrective actions are taken when performance deviates from agreed standards.</li>
<li>Proactively identify opportunities for continuous improvement in service delivery processes.</li>
<li>Ensure that security solutions adhere to regulatory requirements, industry standards, and organizational policies.</li>
<li>Identify and mitigate risks throughout the delivery lifecycle.<br><strong>Stakeholder Management:</strong></li>
<li>Lead and manage security delivery teams, ensuring alignment with organizational objectives and high performance.</li>
<li>Foster a collaborative and high-performance culture within the security delivery team.</li>
<li>Conduct regular performance reviews and coaching sessions for team members.</li>
<li>Drive innovation by exploring and adopting cutting-edge security tools and methodologies.<br><strong><br>Risk Management: </strong></li>
<li>Oversee the establishment and implementation of contingency plans.</li>
<li>Track service performance using key performance indicators (KPIs) and service level agreements (SLAs), providing regular reports to clients and senior management.</li>
<li>Continuously assess security delivery processes and implement improvements to increase efficiency, reduce costs, and enhance customer satisfaction.</li>
<li>Oversee the resolution of service issues and escalate complex problems as needed, ensuring swift resolution and minimal impact on clients.</li>
<li>Manage budgets and resources for security delivery projects, ensuring the efficient use of resources and adherence to financial constraints.</li>
<li>Identify potential risks to security delivery and implement mitigation strategies to minimize disruption.</li>
<li>Collaborate with other departments (e.g. sales, IT, product development) to introduce innovative solutions and services that add value to clients. <br><strong>Compliance & Auditing:</strong></li>
<li>Ensure the security delivery aligns with the relevant regulations, compliance frameworks & industry standards.</li>
</ul><br><br><b>Comptencies and Qualifications</b>
<br><ul>
<li>10 Years Experience with at least 5 years as a security delivery manager.</li>
<li>Bachelor’s degree in computer science, Information Technology, Engineering, or a related field</li>
<li>Strong communication, interpersonal and presentation skills</li>
<li>Proven leadership and team management skills, with the ability to motivate and guide teams toward achieving objectives.</li>
<li>Excellent command of Arabic and English</li>
<li>Extensive experience managing large-scale security programs and projects across diverse environments.</li>
<li>Demonstrated expertise in areas such as threat management, incident response, identity and access management (IAM), and cloud security.</li>
<li>Experience with managing service delivery in a fast-paced, complex environment & experience in managing large-scale multi-disciplinary service delivery teams<br>Must have technical / professional qualifications:</li>
<li>Strong understanding of ICT systems integration methodologies</li>
<li>Relevant certifications such as CISSP, CISM, PMP, or ITIL are highly desirable.</li>
<li>Familiarity with IT service management frameworks (e.g., ITIL v4) and related tools (e.g., ServiceNow, BMC Remedy).</li>
<li>Strong knowledge of security frameworks and standards (e.g., ISO 27001, NIST CSF, PCI-DSS).</li>
<li>Ability to understand and manage technical concepts and processes, bridging the gap between technical and non-technical stakeholders.</li>
<li>Familiarity with security technologies and tools, including SIEM, firewalls, and endpoint protection solutions.</li>
<li>Knowledge of quality assurance processes and tools to ensure that deliverables meet specified requirements and quality standards.</li>
<li>Understanding of budgeting principles and experience in managing project budgets, tracking expenses, and making financial decisions within budget constraints.</li>
<li>Experience in managing changes to project scope, schedule, and requirements while minimizing disruption to project progress.</li>
</ul><br><br><b>Not a perfect fit?</b>
<br><p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p><br><br><br><b>Who we are</b>
<br><p>We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p><br>
<p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p><br>
<p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.</p><br>
<p>Together we can.</p><br><br><br><br>
</div>
<p><h4>Company description</h4>
<p>Portaluna, a Morgans Originals hotel</p>
<p>Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know -- connecting people to the city, the culture and the moment.</p>
<p>This is an exciting new position within Ennismore’s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt.</p>
<h4>Job description</h4>
<h4>Responsibilities</h4>
<strong>Operational management:</strong><br>
<li>Oversee the in-room dining operations, including taking orders, preparing and delivering food, and ensuring accuracy and efficiency in the execution of service. Monitor the flow of orders from the kitchen to guest rooms, ensuring a smooth and streamlined process, ensuring seamless coordination between front-of-house and back-of-house teams.</li>
<li>Ensure timely and high-quality delivery of in-room dining orders, with attention to detail in food presentation and guest requests.</li>
<li>Ensure smooth coordination between kitchen and service teams to guarantee guest satisfaction.</li>
<li>Maintain a thorough understanding of the menu offerings, including specials and promotions, ensuring all team members are knowledgeable.</li>
<strong>Team leadership:</strong><br>
<li>Lead, mentor, and train the in-room dining team ensuring they adhere to service standards and operational procedures.</li>
<li>Foster a collaborative and positive team environment, providing guidance and support to staff while maintaining high levels of performance.</li>
<li>Conduct regular team meetings and training sessions to improve operational efficiency, service quality, and guest satisfaction.</li>
<li>Set performance expectations, provide coaching and support, and recognize team achievements.</li>
<strong>Guest experience & satisfaction:</strong><br>
<li>Ensure exceptional guest experiences by delivering a personalized service with attention to detail in the in-room dining experience.</li>
<li>Build and maintain strong relationships with repeat guests and VIPs, understanding their preferences and needs, and ensuring a personalized experience.</li>
<li>Address any guest concerns or complaints regarding in-room dining promptly and professionally, working to resolve issues and ensure satisfaction.</li>
<li>Proactively anticipate guest preferences and needs, offering customized service and menu suggestions to enhance their stay.</li>
<li>Monitor guest feedback and consistently work towards improving the overall guest experience.</li>
<strong>Revenue generation & upselling:</strong><br>
<li>Collaborate with the F&B operations manager and F&B director to develop pricing strategies for the in-room dining menu, ensuring profitability while maintaining competitive rates.</li>
<li>Promote upselling and cross-selling of premium items, wines, and specialty services to enhance guest experience and increase revenue.</li>
<li>Monitor sales and financial performance, identifying opportunities to improve revenue and control costs through efficient operations.</li>
<strong>Inventory & stock control:</strong><br>
<li>Oversee inventory control for in-room dining supplies, ensuring stock levels are maintained and orders are placed in a timely manner.</li>
<li>Ensure the proper storage and handling of food and beverage items, as well as any other items used for room service.</li>
<li>Monitor stock rotation and waste management, ensuring that supplies are fresh and utilized efficiently.</li>
<strong>Staffing & scheduling:</strong><br>
<li>Create and manage the staff schedule, ensuring proper coverage for peak times while maintaining efficient operations during off-peak hours.</li>
<li>Oversee recruitment and onboarding of new staff, ensuring they meet the in-room dining's service standards.</li>
<li>Provide continuous feedback to the team, conduct performance appraisals, and ensure training needs are met.</li>
<li>Monitor performance and provide feedback to ensure high levels of customer satisfaction and adherence to operational standards.</li>
<li>Support the development of team members, creating opportunities for growth and promoting internal talent.</li>
<strong>Menu planning & quality control:</strong><br>
<li>Collaborate with the executive chef and F&B operations manager and F&B director to review and update the in-room dining menu to reflect current trends, seasonal ingredients, and guest preferences.</li>
<li>Ensure the quality and presentation of food and beverages meet the hotel’s high standards before being sent to the guest room.</li>
<li>Maintain strict hygiene and food safety standards within the in-room dining service.</li>
<li>Maintain strong communication with the kitchen team to guarantee timely food delivery and address any operational challenges.</li>
<strong>Health, safety & compliance:</strong><br>
<li>Ensure that all health, safety, and hygiene regulations are followed in the in-room dining department.</li>
<li>Ensure all team members are trained in food safety and hygiene practices, and adhere to local and company standards.</li>
<li>Monitor the cleanliness of all in-room dining equipment, staff uniforms, and work areas.</li>
<li>Conduct regular checks to ensure compliance with local regulations, including food safety, fire safety, and employee health protocols.</li>
<strong>Collaboration with other departments:</strong><br>
<li>Work closely with other F&B outlets, housekeeping, and front desk to ensure seamless communication and coordination for smooth delivery of in-room dining services.</li>
<li>Coordinate with housekeeping to ensure that any special guest requests are met, such as specific dietary requirements or preferences for room setups.</li>
<strong>Administrative & reporting:</strong><br>
<li>Prepare and submit weekly and monthly reports on operational performance, guest feedback, and financial results.</li>
<li>Maintain records of guest preferences, complaints, and requests, using this data to improve services and meet guest needs.</li>
<li>Maintain accurate records of inventory, sales, payroll, and employee attendance.</li>
<li>Oversee the completion of daily reports and operational checklists, ensuring all tasks are performed in a timely and efficient manner.</li>
<strong>Additional responsibilities:</strong><br>
<li>Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</li>
<h4>Qualifications</h4>
<strong>Abilities, key competencies, skills</strong><br>
<p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Heartist service culture to be responsive, respectful and deliver a great experience.</p>
<strong>Leading myself</strong><br>
<li>Positive orientation</li>
<li>Operational decision making</li>
<li>Self-development & management</li>
<strong>Leading others</strong><br>
<li>Developing an empowered team</li>
<li>Leading an engaged and diverse team</li>
<li>Communication</li>
<strong>Leading the business</strong><br>
<li>Advocating guest passion</li>
<li>Business planning and analysis</li>
<li>Business improvement and change</li>
<strong>Experience, certificates, education</strong><br>
<li>Experience: Minimum of 2-3 years in a supervisory / leadership role in in-room dining operations, preferably in a luxury hospitality environment. Experience in financial management, revenue optimization, and cost control.</li>
<li>Education: Bachelor’s degree in Hospitality Management, Business Administration, or a related field.</li>
<li>Skills & attributes:
<ul>
<li>Strong leadership and people management skills.</li>
<li>Excellent interpersonal and communication abilities.</li>
<li>Attention to detail and strong organizational skills.</li>
<li>Proven ability to manage multiple priorities and meet deadlines.</li>
<li>Ability to handle confidential and sensitive information.</li>
<li>Strong understanding of food and beverage trends, menu development, and service excellence.</li>
<li>Proficiency in relevant software and MS Office Suite.</li>
<li>Professional and well-presented at all times.</li>
<li>Customer-centric approach with a passion for hospitality.</li>
<li>Proactive problem-solver with a solutions-oriented mindset.</li>
<li>Ability to work in a fast-paced, dynamic environment.</li>
<li>Must be able to handle multiple tasks and adapt to changing priorities.</li>
</ul>
</li>
<li>Language:
<ul>
<li>Excellent reading, writing and oral proficiency in English language.</li>
<li>Ability to speak other languages and basic understanding of local languages will be an advantage.</li>
</ul>
</li>
<h4>Additional information</h4>
<p><strong>What awaits you...</strong></p>
<li>The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.</li>
<li>The ability to challenge the norm and work in an environment that is both creative and rewarding.</li>
<li>Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.</li>
<li>A competitive package and plenty of development opportunities.</li></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Job Description Summary</b></p><br><br>#LI-Remote<br>This is a field-based and remote opportunity supporting key accounts in an assigned geography.<br>Novartis is unable to offer relocation support for this role. Please only apply if this location is accessible to you.<br>Company will not sponsor visas for this position.<br>The Manager, Cardiovascular Priority Accounts drives product pull-through in targeted Priority Accounts and Affiliated Healthcare Systems within the cardiovascular brand portfolio. This role involves developing and implementing strategic business plans, collaborating with various departments to execute institution-centric programs, and building key business relationships with senior partners. The Manager, Cardiovascular Priority Accounts will engage with decision makers to enable account buying and HCP ordering of Novartis products, while generating insights into new business opportunities. Expertise in Institutional Selling, the US healthcare landscape, and health system structures are essential.<br><p><b>Job Description</b></p><br><br><p><b><span>Key Responsibilities: </span></b></p><br><br><ul><li><span>Accountable for building institutional advocacy around formulary adoption of cardiovascular brands to drive appropriate utilization of approved products, while enabling demand by developing, coordinating, and implementing a strategic business plan for identified top Priority Accounts and Affiliated Healthcare Systems.</span></li><li><span>Build relationships with administrative decision makers, clinical, operational, and financial partners to optimize pathways, transitions of care, treatment protocols, and other workflow enablement and conduct periodic needs assessments with key customers to tailor and communicate insights and activities, engaging with partners to implement new strategies and tactics.</span></li><li><span>Identifies and enables injection locations suitable to account archetype and pathway, working with administrative stakeholders and cross-functional teams to integrate workflow and EMR.</span></li><li><span>Possesses basic knowledge of inpatient vs. outpatient billable reimbursement to ensure the strategic account plan is appropriate and understands market and customer economics and access models, including payment programs and industry trends. Maintains general awareness of Novartis price offerings and ensures account administrators are informed about available offerings.</span></li><li><span>Collaborate with local partners to create and maintain targeted institutional-specific business plans reflecting an understanding of local market forces influencing product sales.</span></li><li><span>Demonstrates expertise in disease state, marketplace, competitors, industry, and cross-functional activities to anticipate and address business opportunities and challenges.</span></li><li><span>Provides product and disease state presentations to physicians and their staff, building key business relationships within accounts while leading cross-functional teams to create, implement, and update business plans to achieve product goals.</span></li><li><span>Supports cross-functional team members in identifying key business opportunities and diagnosing critical business and implementation issues within assigned Priority Accounts and Affiliated Healthcare Systems.</span></li></ul><br><p><b>Essential Requirements: </b></p><br><br><ul><li>Bachelor’s degree required from 4-year college or university.</li><li>5+ years’ experience in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed teams, and has 2+ years’ experience in specialty buy-and-bill. We also welcome candidates from other complex environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B sectors, especially where strong field leadership and customer engagement are central to success.</li><li>2+ years’ experience managing complex accounts, including major academic centers and hospitals, with extensive account management expertise.</li><li>Must possess an extensive understanding of the cardiovascular community and demonstrate a strong track record of expertise in therapeutic area and product knowledge.</li><li>Extensive business experience, with proven capability to collaborate and work across different functions in a matrix environment to develop strategic account plans that align with customer and organization objectives.</li><li>Exhibited extensive customer and cross-functional expertise, combined with an understanding of the healthcare ecosystem, strong business acumen, and proficiency in technology and digital engagement.</li><li>Candidate must reside within territory, or within a reasonable daily commuting distance of 50 miles from the territory border. Ability to travel 60-80% over a broad geography is required, with the ability to drive and/or fly within the territory. Must have a valid driver’s license.</li></ul><br><p><b>Desirable Requirements: </b></p><br><br><ul><li>Experience calling on assigned cardiovascular accounts.</li><li>Two different types of cross-functional roles/experience (Marketing, Medical, Market Access and Reimbursement and/or Sales Leadership).</li></ul><br><p><b>Driving is an Essential Function of this Role: </b>Meaning it is fundamental to the purpose of this job and cannot be eliminated. Because driving is an essential function of the role, you must have a fully valid and unrestricted driver’s license to be qualified for this role. The company provides reasonable accommodations for otherwise qualified individuals with medical restrictions if an accommodation can be provided without eliminating the essential function of driving.</p><br><br><br><p><b>COVID-19 Vaccine Policy </b>(customer-facing roles only): While Novartis does not require vaccination for COVID-19 or proof of a recent negative test result for COVID-19 at this time, employees working in customer-facing roles must adhere to and comply with customers’ (such as hospitals, physician offices, etc.) credentialing guidelines, which may require vaccination. As required by applicable law, Novartis will consider requests for reasonable accommodation for those unable to be vaccinated. This requirement is subject to applicable state and local laws and may not be applicable to employees working in certain jurisdictions. Please send accommodation requests to Eh.occupationalhealth@novartis.com.</p><br><br><br><p><b>For Field Roles with a Dedicated Training Period</b>: The individual hired for this role will be required to successfully complete certain initial training, including home study, eight (8) or fewer hours per day and forty (40) or fewer hours per week.</p><br><br><br><p><b>Novartis Compensation Summary</b><b>:</b></p><br><br><p>The salary for this position is expected to range between $145,600 and $270,400 per year.</p><br><br><br><p>The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors.</p><br><br><br><p>Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards.</p><br><br><br><p>US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves.</p><br><br><br><p><b>EEO Statement:</b></p><br><br><br><p>The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. </p><br><br><br><p><b>Accessibility and reasonable accommodations</b></p><br><br><br><p><span>The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to <span>us.reasonableaccommodations@novartis.com</span> or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.</span></p><br><br><br><p><b>Salary Range</b></p><br><br>$145,600.00 - $270,400.00<br><p><b>Skills Desired</b></p><br><br>Accountability, Commercial Excellence, Customer Engagement, Key Account Management, Market Development, Professional Ethics, Revenue Growth, Team Collaboration, Value Propositions<br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p><strong>Portaluna, a Morgans Originals Hotel</strong></p><br><p>Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know -- connecting people to the city, the culture and the moment.</p><br><p>This is an exciting new position within Ennismore’s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt.</p><br><br>Job Description<br><br><p>Responsibilities</p><br><p>Operational Management:</p><br><p>· Oversee the in-room dining operations, including taking orders, preparing and delivering food, and ensuring accuracy and efficiency in the execution of service, monitor the flow of orders from the kitchen to guest rooms, ensuring a smooth and streamlined process, ensuring seamless coordination between front-of-house and back-of-house teams.</p><br><p>· Ensure timely and high-quality delivery of in-room dining orders, with attention to detail in food presentation and guest requests.</p><br><p>· Ensure smooth coordination between kitchen and service teams to guarantee guest satisfaction.</p><br><p>· Maintain a thorough understanding of the menu offerings, including specials and promotions, ensuring all team members are knowledgeable.</p><br><p>Team Leadership:</p><br><p>· Lead, mentor, and train the In-Room Dining team ensuring they adhere to service standards and operational procedures.</p><br><p>· Foster a collaborative and positive team environment, providing guidance and support to staff while maintaining high levels of performance.</p><br><p>· Conduct regular team meetings and training sessions to improve operational efficiency, service quality, and guest satisfaction.</p><br><p>· Set performance expectations, provide coaching and support, and recognize team achievements.</p><br><p>Guest Experience & Satisfaction:</p><br><p>· Ensure exceptional guest experiences by delivering a personalized service with attention to detail in the in-room dining experience.</p><br><p>· Build and maintain strong relationships with repeat guests and VIPs, understanding their preferences and needs, and ensuring a personalized experience.</p><br><p>· Address any guest concerns or complaints regarding in-room dining promptly and professionally, working to resolve issues and ensure satisfaction.</p><br><p>· Proactively anticipate guest preferences and needs, offering customized service and menu suggestions to enhance their stay.</p><br><p>· Monitor guest feedback and consistently work towards improving the overall guest experience.</p><br><p>Revenue Generation & Upselling:</p><br><p>· Collaborate with the F&B Operations Manager and F&B Director to develop pricing strategies for the in-room dining menu, ensuring profitability while maintaining competitive rates.</p><br><p>· Promote upselling and cross-selling of premium items, wines, and specialty services to enhance guest experience and increase revenue.</p><br><p>· Monitor sales and financial performance, identifying opportunities to improve revenue and control costs through efficient operations.</p><br><p>Inventory & Stock Control:</p><br><p>· Oversee inventory control for in-room dining supplies, ensuring stock levels are maintained and orders are placed in a timely manner.</p><br><p>· Ensure the proper storage and handling of food and beverage items, as well as any other items used for room service.</p><br><p>· Monitor stock rotation and waste management, ensuring that supplies are fresh and utilized efficiently.</p><br><p>Staffing & Scheduling:</p><br><p>· Create and manage the staff schedule, ensuring proper coverage for peak times while maintaining efficient operations during off-peak hours.</p><br><p>· Oversee recruitment and onboarding of new staff, ensuring they meet the in-room dining's service standards.</p><br><p>· Provide continuous feedback to the team, conduct performance appraisals, and ensure training needs are met.</p><br><p>· Monitor performance and provide feedback to ensure high levels of customer satisfaction and adherence to operational standards.</p><br><p>· Support the development of team members, creating opportunities for growth and promoting internal talent.</p><br><p>Menu Planning & Quality Control:</p><br><p>· Collaborate with the Executive Chef and F&B Operations Manager and F&B Director to review and update the in-room dining menu to reflect current trends, seasonal ingredients, and guest preferences.</p><br><p>· Ensure the quality and presentation of food and beverages meet the hotel’s high standards before being sent to the guest room.</p><br><p>· Maintain strict hygiene and food safety standards within the in-room dining service.</p><br><p>· Maintain strong communication with the kitchen team to guarantee timely food delivery and address any operational challenges.</p><br><p>Health, Safety & Compliance:</p><br><p>· Ensure that all health, safety, and hygiene regulations are followed in the in-room dining department.</p><br><p>· Ensure all team members are trained in food safety and hygiene practices, and adhere to local and company standards.</p><br><p>· Monitor the cleanliness of all in-room dining equipment, staff uniforms, and work areas.</p><br><p>· Conduct regular checks to ensure compliance with local regulations, including food safety, fire safety, and employee health protocols.</p><br><p>Collaboration with Other Departments:</p><br><p>· Work closely with other F&B outlets, housekeeping, and front desk to ensure seamless communication and coordination for smooth delivery of in-room dining services.</p><br><p>· Coordinate with housekeeping to ensure that any special guest requests are met, such as specific dietary requirements or preferences for room setups.</p><br><p>Administrative & Reporting:</p><br><p>· Prepare and submit weekly and monthly reports on operational performance, guest feedback, and financial results.</p><br><p>· Maintain records of guest preferences, complaints, and requests, using this data to improve services and meet guest needs.</p><br><p>· Maintain accurate records of inventory, sales, payroll, and employee attendance.</p><br><p>· Oversee the completion of daily reports and operational checklists, ensuring all tasks are performed in a timely and efficient manner.</p><br><p>Additional Responsibilities:</p><br><p>· Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</p><br><br>Qualifications<br><br><p>Abilities/Key Competencies/Skills</p><br><p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Heartist service culture to be responsive, respectful and deliver a great experience.</p><br><p>Leading Myself</p><br><p>· Positive Orientation</p><br><p>· Operational Decision Making</p><br><p>· Self-Development & Management</p><br><p>Leading Others</p><br><p>· Developing an Empowered Team</p><br><p>· Leading an Engaged and Diverse Team</p><br><p>· Communication</p><br><p>Leading the Business</p><br><p>· Advocating Guest Passion</p><br><p>· Business Planning and Analysis</p><br><p>· Business Improvement and Change</p><br><p>Experience/Certificates/Education</p><br><p>· Experience: Minimum of 2-3 years in a supervisory / leadership role in in-room dining operations, preferably in a luxury hospitality environment. Experience in financial management, revenue optimization, and cost control.</p><br><p>· Education: Bachelor’s degree in Hospitality Management, Business Administration, or a related field.</p><br><p>· Skills & Attributes:</p><br><p>o Strong leadership and people management skills.</p><br><p>o Excellent interpersonal and communication abilities.</p><br><p>o Attention to detail and strong organizational skills.</p><br><p>o Proven ability to manage multiple priorities and meet deadlines.</p><br><p>o Ability to handle confidential and sensitive information.</p><br><p>o Strong understanding of food and beverage trends, menu development, and service excellence.</p><br><p>o Proficiency in relevant software and MS Office Suite.</p><br><p>o Professional and well-presented at all times.</p><br><p>o Customer-centric approach with a passion for hospitality.</p><br><p>o Proactive problem-solver with a solutions-oriented mindset.</p><br><p>o Ability to work in a fast-paced, dynamic environment.</p><br><p>o Must be able to handle multiple tasks and adapt to changing priorities.</p><br><p>· Language:</p><br><p>o Excellent reading, writing and oral proficiency in English language.</p><br><p>o Ability to speak other languages and basic understanding of local languages will be an advantage.</p><br><br>Additional Information<br><br><p>What awaits you...</p><br><ul><li>The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.</li><li>The ability to challenge the norm and work in an environment that is both creative and rewarding.</li><li>Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.</li><li>A competitive package and plenty of development opportunities.</li></ul> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Location:</b></p><br><br>Cairo, Cairo, Egypt<br><p><b>Job ID:</b></p><br><br>R1012632<br><p><b>Date Posted:</b></p><br><br>2026-07-07<br><p><b>Company Name:</b></p><br><br>Hitachi Rail RCS France SAS<br><p><b>Profession (Job Category):</b></p><br><br>Sales, Marketing & Product Management<br><p><b>Job Schedule: </b></p><br><br>Full time<br><p><b>Remote:</b></p><br><br>No<br><br><p><b>About Us</b></p><br><br><p><span>A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the multi-cultural strength of our global organisation to the sustainable and innovative ways we work to bring people together, there’s something for everyone to get stuck into. And that’s where you come in.</span></p><br><br><br><br><p><b>Job Description:</b></p><br><br><p>Hitachi is transforming its business to focus on sustainable growth and profitability in digital and green sectors through its Social Innovation Business. This includes creating a customer-focused model, aligning global processes, and using common digital tools.</p><br><br><br><p>By joining us, you will participate in the development of the values that make up the DNA of our structure: the recognition of people, team leadership and digital innovations. You will benefit from the full support of our teams of experts and consultants who are the driving force behind our successful development.</p><br><br><br><p>In your role as an <b>International Sales & Business Development Manager for Egypt and North Africa</b>, you take the responsibility of important Hitachi Rail Revenue Collection Systems (RCS) Customers in the area overseeing the development of all our RCS activities (for existing and new customers).</p><br><br><br><ul><li>You are based in Egypt and understand the transport ecosystem in major Egyptian cities e.g. Cairo and Alexandria.</li><li>You are a commercially driven and strategically minded International Sales & Business Development Manager who will expand RCS footprint in the mobility, ticketing, and revenue collection ecosystem. Your role focuses on driving international growth across public transport authorities, operators, and mobility service providers by delivering innovative ticketing and fare collection solutions.</li><li>You will play a key role in our Customer Account Teams, identifying new market opportunities, building strategic partnerships, and managing high-value customer relationships, while contributing directly to <b>order intake</b>, <b>revenue growth</b>, and <b>cash performance</b>.</li><li>Your business development actions are targeting mainly ticketing projects (metros/busses/tram...), Parking and road projects (free flow and standard Tolling)</li><li>You must meet your objectives (order intake and quality of the OI).</li></ul><br><p>You will be responsible of prospecting, identifying and qualifying opportunities to build a pipeline over several years.</p><br><br><br><p>Your prospecting actions will mainly target ticketing opportunities. You will be responsible for meeting the qualitative and quantitative targets set for you. Your main tasks will be to:</p><br><br><ul><li>Developing the Sales Portfolio with existing and new customers in the region for the whole RCS product portfolio</li><li>Pre-sales activities: promoting the RCS solutions, identifying and qualifying the opportunities</li><li>Being in full adherence with the internal standard and rules, and with the Bid department support, to produce, deliver, and negotiate RCS offers until contract signature</li><li>To closely track your opportunity target in close collaboration with your partner network</li><li>Internal commercial reporting</li><li>Collect market information (needs, trends, competition, etc.) and share it with the Sales and Marketing Departments.</li><li>Work in full collaboration with Hitachi SRS Segments and Markets</li></ul><br><br><span>Your Key Responsibilities:</span><span><b>Business Development & Sales Growth</b></span><ul><li>Drive <b>international sales growth</b> in mobility solutions, including <b>automated fare collection (AFC), account-based ticketing (ABT), and digital payment systems</b>.</li><li>Identify and develop <b>new business opportunities</b> with transport authorities, operators, integrators, and technology partners.</li><li>Build and expand a strong network within the <b>mobility ecosystem</b>, including regulators, payment providers, system integrators, and smart city stakeholders.</li><li>Analyze market trends such as <b>Mobility-as-a-Service (MaaS)</b>, contactless payments, and digital ticketing innovations to position solutions effectively.</li><li>Lead complex, multi-stakeholder sales cycles from opportunity creation through contract closure.</li></ul><br><span><b>Sales & Account Management</b></span><ul><li>Manage and grow relationships with key accounts, including public transport authorities and major operators.</li><li>Develop <b>account strategies</b> focused on long-term partnerships, service expansion, and lifecycle revenue.</li><li>Act as a trusted advisor by understanding client needs in areas such as <b>fare policy, revenue optimization, and passenger experience</b>.</li><li>Ensure delivery alignment and customer satisfaction through close coordination with project and delivery teams.</li><li>Maintain a strong pipeline and ensure accurate forecasting aligned with business targets.</li></ul><br><span><b>Governance & Cross-Functional Collaboration</b></span><ul><li> operates according to Hitachi’s governance model, ensuring compliant and high-quality deal execution.</li><li>Adhere to all <b>governance frameworks, policies, and approval processes</b> across the commercial lifecycle.</li><li>Organize and lead <b>governance and approval meetings</b> for bids, partnerships, and strategic deals.</li><li>Collaborate closely with <b>Bid Management, Finance, Legal, Engineering and Procurement</b> to develop competitive, compliant, and financially robust proposals.</li><li>Ensure that contractual, financial, and risk considerations are fully addressed prior to deal closure.</li><li>Support structured decision-making and transparency in complex, high-value opportunities.</li></ul><br><span><b>Market Engagement & Industry Presence</b></span><ul><li>Represent the company at leading <b>mobility and transport industry events</b>, such as trade shows, business forums, and customer days.</li><li>Engage with stakeholders at events related to <b>public transport, smart cities, and digital payments</b>.</li><li>Promote the organization’s capabilities in <b>ticketing, fare collection, and revenue management systems</b>.</li><li>Leverage events to identify new opportunities, strengthen relationships, gather market intelligence and increase market visibility.</li></ul><br><span><b>Team Collaboration & Performance Delivery</b></span><ul><li>Work in close partnership with your <b>Customer Account Team </b>and with all departments to build winning proposals.</li><li>Demonstrate full ownership and engagement in achieving <b>order intake, revenue, and cash objectives</b>.</li><li>Contribute to a high-performance, collaborative culture focused on delivering measurable business outcomes.</li><li>Collaborate with Sales Operation team to update the CRM</li><li>Collaborate with procurement and finance for proper procurement forecasting</li><li>Collaborate with the Segment and Regional management for business reviews and progress</li><li>Continuously improve sales approaches, leveraging insights from the market and internal best practices</li></ul><br><span>Your Profile:</span><br><ul><li>Graduated from Business or Engineering School</li><li>You have at least 10 years of experience in a complex environment and on highly critical projects.</li><li>Have worked with public transport authorities, operators and/or technology partners in Egypt and the countries under your responsibilities.</li><li>Proven experience in <b>international sales and business development within mobility, transport, fare collection or payment systems</b></li><li>Proven track record of <b>won deals</b> and excellent understanding of the business culture in <b>Egypt.</b></li><li>You have a good knowledge of the ticketing market (customers, competitors, partners).</li><li>You have significant experience in build & run ticketing system projects, including system integration, software engineering, infrastructure, networks and security</li><li>You have proven abilities to negotiate and close deals. Credentials are essential.</li><li>You have a proven taste for customer contact, and your relational skills are qualities that we attribute to you.</li><li>You have proven track record in business development and deal closures leading to sales growth.</li><li>You have proven track record in managing complex bids and captures</li><li>You have the ability to operate effectively in a <b>matrix and cross-functional environment</b>.</li><li>You possess excellent communication skills</li><li>Languages: A perfect command of English is essential, Fluent Arabic (written/spoken), French is desirable.</li></ul><br><br><br><p><b>Thank you for your interest in Hitachi Rail. If your application is of interest, we will be in contact. Please do not hesitate to discover more about us and our latest jobs at </b><b><span><span><span><span>https://www.hitachirail.com/careers</span></span></span></span></b><b>.</b></p><br><br><br><br><p><b>At Hitachi Rail, there is a place for everyone. </b><b>We welcome and value differences in background, age, gender, sexuality, family status, disability, race, nationality, ethnicity, religion, and world view. </b><b>It is our commitment to create an inclusive environment - we are proud to be an equal opportunity employer.</b></p><br><br><br><br><p><b>We would be delighted if you would be one of our followers at <u><span><span><span><span>https://www.linkedin.com/company/hitachirail</span></span></span></span></u></b></p><br><br><br><br> </div>
<p><h4>About Al-Futtaim Group</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Overview of the role</h4>
<p>The Assistant Manager – Service Charge & Cost Allocation is the end-to-end owner of service charge governance, cost allocation integrity, and recoverability across Cairo Festival City’s residential, commercial, and retail (mall) assets.</p>
<p>The role has full accountability for designing and implementing the service charge framework from scratch, ensuring best-in-class practice in Egypt, compliance with local regulations, contractual requirements, and Al-Futtaim governance standards.</p>
<p>As the subject-matter expert on service charge economics, the role ensures that operating costs, shared services, intercompany allocations, and qualifying Capex are accurately classified, transparently allocated, fully substantiated, and appropriately funded through service charge collections and reserves.</p>
<p>The position partners closely with Asset Management, Property Management, Credit Control, Legal, Development, Shared Services Finance, Regional Finance, Internal Audit, and External Audit, acting as the single point of accountability for service charge accuracy, auditability, and dispute resolution.</p>
<h4>What you will do</h4>
<strong>Service charge framework & governance</strong><br>
<li>Design, implement, and govern the end-to-end service charge framework across residential, commercial, and retail assets.</li>
<li>Establish service charge policies, methodologies, and allocation principles in line with regulations, contractual terms, and market best practices.</li>
<li>Define and enforce cost classification (service charge vs. company expense vs. Capex).</li>
<li>Act as the key point of contact for all service charge governance matters.</li>
<strong>Cost allocation & recoverability</strong><br>
<li>Ensure accurate and transparent allocation of service charge expenses across assets, buildings, and units.</li>
<li>Review and validate shared services, regional, and intercompany cost allocations.</li>
<li>Ensure all allocated costs are appropriate, recoverable, and contractually compliant.</li>
<strong>Capex, reserves & maintenance deposits</strong><br>
<li>Oversee Capex-related allocations within the service charge framework.</li>
<li>Ensure proper reserve planning and management of maintenance deposits.</li>
<strong>Collections & dispute resolution</strong><br>
<li>Collaborate with Credit Control to support collections and improve recovery rates.</li>
<li>Support the resolution of tenant and customer disputes through clear and well-supported reconciliations.</li>
<strong>Business partnering & advisory</strong><br>
<li>Review and classify business costs appropriately (service charge, company expense, or Capex).</li>
<li>Act as a finance partner to Asset Management, Property Management, and Finance teams, providing guidance on service charge strategy and risks.</li>
<strong>Intercompany reconciliations & governance</strong><br>
<li>Manage and oversee intercompany reconciliations across local and international entities.</li>
<li>Ensure timely settlement of intercompany balances in line with agreed terms.</li>
<li>Implement and maintain controls to ensure accuracy, completeness, and compliance with group policies.</li>
<li>Liaise with relevant stakeholders to resolve discrepancies and ensure proper documentation and approvals.</li>
<h4>Required skills to be successful</h4>
<li>Minimum 5-7+ years of finance experience, with significant exposure to real estate service charges, property management, or facilities management.</li>
<li>Proven experience setting up service charge processes from scratch in a complex, multi-asset environment.</li>
<h4>What equips you for the role</h4>
<li>Bachelor’s degree in Accounting, Finance, or Commerce.</li>
<li>Professional qualification (ACCA, CPA, CA, CMA, CIMA) is preferred.</li>
<li>Strong knowledge of service charge accounting, cost allocation methodologies, and Egyptian real estate regulations.</li>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p>
<p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p></p><p></p>
<p><h4>About Al-Futtaim Group</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Overview of the role</h4>
<p>The Assistant Planning Manager is responsible for delivering a comprehensive planning and reporting framework across the organization's project portfolio. This role demands advanced skills in data-driven analytics, AI-enabled reporting solutions, and executive dashboard development, ensuring precise and insightful project performance visibility. The candidate will drive innovation in project controls, overcoming challenges encountered in managing performance data, and leading digital transformation initiatives aimed at enhancing efficiency and decision-making quality. Success in this role involves providing executive management with clear and actionable insights through meaningful dashboard designs while maintaining a high standard of data accuracy and consistency.</p>
<h4>What you will do</h4>
<p><strong>General</strong></p>
<ul>
<li>Establish and maintain an integrated project planning, monitoring, and reporting framework that provides accurate, timely, and reliable visibility of project performance across the entire portfolio.</li>
<li>Develop and sustain executive-level dashboards using Power BI to monitor project delivery status, milestone achievement, risks, challenges, and recovery actions effectively.</li>
<li>Implement AI-driven reporting solutions that automate reporting processes, reduce manual effort, improve data accuracy, and provide actionable insights for decision-making.</li>
<li>Drive proactive project controls by identifying schedule deviations, performance risks, bottlenecks, and critical project challenges early, and supporting stakeholders with data-driven recommendations.</li>
<li>Foster a culture of innovation, continuous improvement, and analytical decision-making through advanced analytics, business intelligence solutions, and digital transformation initiatives.</li>
<li>Transform large volumes of complex project data into meaningful executive insights and easy-to-understand dashboards for senior management.</li>
<li>Balance the demand for real-time reporting with the need to maintain data integrity, governance, and reporting accuracy.</li>
<li>Support executive management with accurate forecasting and performance analysis under tight deadlines and evolving business priorities.</li>
<li>Drive reporting automation and AI adoption within a traditionally manual reporting environment while ensuring stakeholder acceptance and engagement.</li>
<li>Identify and communicate project risks, delays, and performance concerns proactively while supporting the development of practical mitigation strategies.</li>
</ul>
<h4>Required skills to be successful</h4>
<ul>
<li>Business intelligence and dashboard leadership</li>
<li>Analytical thinking and data storytelling</li>
<li>AI-powered reporting and automation</li>
<li>Project controls excellence</li>
</ul>
<h4>What qualifies you for the role</h4>
<ul>
<li>Minimum 5-7 years of progressive experience in project planning, project controls, PMO, or project performance management within the real estate development sector.</li>
<li>Previous experience with a leading real estate developer in Egypt, preferably among the top-tier real estate development companies.</li>
<li>Advanced hands-on experience in developing executive dashboards and portfolio reporting solutions using Power BI.</li>
<li>Strong expertise in project scheduling, progress monitoring, critical path analysis, and project controls using Primavera P6.</li>
<li>Proven experience in managing multi-project reporting environments and presenting project performance insights to executive management.</li>
<li>Experience in implementing reporting automation solutions and leveraging AI tools for dashboarding and management reporting.</li>
<li>Strong analytical, presentation, reporting, and stakeholder management skills with the ability to convert complex data into actionable business insights.</li>
<li>Advanced proficiency in Microsoft Office Suite, particularly Excel, PowerPoint, and Word, including advanced Excel analytics, Power Query, and data modeling techniques.</li>
<li>Experience with data integration, KPI development, forecasting, trend analysis, and business intelligence methodologies.</li>
</ul>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p>
<p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p></p><p></p>
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<h4>Responsibilities</h4>
<p><strong>Credit assessment and risk management:</strong></p>
<ul>
<li>Evaluate the creditworthiness of potential clients, including corporate clients, travel agents, and groups.</li>
<li>Review and approve credit applications, ensuring they meet the hotel’s credit policy.</li>
<li>Analyze customer financial history and determine appropriate credit limits for each account.</li>
<li>Regularly monitor and assess accounts to identify and mitigate potential credit risks.</li>
</ul>
<p><strong>Accounts receivable management:</strong></p>
<ul>
<li>Oversee the management of accounts receivable, ensuring that all invoices are sent promptly and payments are collected on time.</li>
<li>Follow up on outstanding accounts and overdue payments to ensure timely resolution.</li>
<li>Manage aging reports and work proactively to reduce overdue accounts and minimize bad debt.</li>
<li>Ensure that all payments are posted correctly and accurately in the hotel’s financial systems.</li>
</ul>
<p><strong>Credit policy enforcement:</strong></p>
<ul>
<li>Ensure that all credit policies are adhered to by guests, corporate clients, travel agencies, and other stakeholders.</li>
<li>Monitor and enforce the hotel’s credit terms, ensuring that clients’ credit limits and payment terms are respected.</li>
<li>Approve or decline requests for extended credit or credit extensions in line with hotel policy.</li>
</ul>
<p><strong>Collections and dispute resolution:</strong></p>
<ul>
<li>Lead and manage the collections process, working with customers to ensure timely and full payment.</li>
<li>Address and resolve disputes or issues related to billing, credit terms, and payment discrepancies.</li>
<li>Negotiate payment arrangements with clients who may be facing financial difficulties.</li>
<li>Work with the legal department or external collections agencies when necessary to recover overdue payments.</li>
</ul>
<p><strong>Reporting and financial analysis:</strong></p>
<ul>
<li>Prepare and submit regular reports on accounts receivable, aging balances, collections progress, and credit risk to senior management.</li>
<li>Provide recommendations on improving cash flow, reducing overdue accounts, and optimizing the credit control process.</li>
<li>Assist in preparing financial statements by ensuring all receivables are accounted for and accurately reported.</li>
</ul>
<p><strong>Team leadership and supervision:</strong></p>
<ul>
<li>Supervise and train the accounts receivable and credit team to ensure efficient operations.</li>
<li>Provide guidance on credit management best practices, improving team performance and reducing errors.</li>
<li>Foster a collaborative and effective working environment within the credit and finance departments.</li>
</ul>
<p><strong>Internal and external coordination:</strong></p>
<ul>
<li>Coordinate with sales, reservations, and front office departments to ensure accurate billing and timely payment processing.</li>
<li>Work closely with the finance department to ensure proper cash flow management and adherence to budgets.</li>
<li>Communicate effectively with clients, internal teams, and other stakeholders to address credit-related issues.</li>
</ul>
<p><strong>Compliance and documentation:</strong></p>
<ul>
<li>Ensure compliance with all applicable regulations, industry standards, and internal policies concerning credit management.</li>
<li>Maintain accurate records of all credit agreements, transactions, and payment history.</li>
<li>Ensure proper filing and documentation of all credit-related documents for auditing purposes.</li>
</ul>
<p><strong>Additional responsibilities:</strong></p>
<ul>
<li>Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</li>
</ul>
<h4>People & culture</h4>
<p><strong>Employee relations</strong></p>
<ul>
<li>Foster a positive and structured work environment which encourages the successful operation of the business, calling upon the necessary processes to deal with disciplinary, grievance and workforce change situations.</li>
<li>Work alongside the People & Culture leader to investigate, document and administer corrective action immediately and effectively to reach the mutual goals of the business and the Heartist.</li>
</ul>
<p><strong>Recruitment</strong></p>
<ul>
<li>Hire new Heartists in conjunction with the People & Culture leader through INES.</li>
<li>Use the interview guides provided and Talent Meter to gain further information on any potential candidate.</li>
</ul>
<p><strong>Employee engagement and communications</strong></p>
<ul>
<li>Strive to increase Heartist engagement by promoting a positive work environment where each Heartist is informed and proactive about the overall business goals. Ensure the consistent delivery of business and associate information with transparency so that each Heartist understands how they contribute to the company’s success. This will include working on the Employee Engagement Survey (EES) and People & Culture Audit. Ensure the EES Champions for the hotel/departmental action plans in order to increase Heartist engagement and improve EES scores year on year.</li>
<li>Represent the organization as an exemplary ambassador of the Accor All Inclusive - Heartist Service Culture.</li>
<li>Labour turnover to be closely monitored and proactive actions taken with regards to trends and suggestions to People & Culture leader as well as Hotel Manager/General Manager.</li>
</ul>
<h4>Learning & talent development & performance management</h4>
<ul>
<li>Ensure bi-annual Talent Review process is conducted and associated documentation maintained to the required standard.</li>
<li>Facilitate the performance management cycle from probation reviews, annual performance reviews, development plans as well as on the job training.</li>
<li>Ensure departments have adequate departmental trainers, and these are well utilised.</li>
<li>For all supervisory positions have a transparent development programme in place in conjunction with the Talent & Culture leader as well as Learning & Development.</li>
<li>Development of direct reports to give them ongoing feedback and development.</li>
<li>Contributes to the morale and team spirit of the hotel by maintaining effective relationships with colleagues.</li>
<li>Performs additional duties as directed by supervisors.</li>
<li>Makes appropriate suggestions and recommendations to supervisors for the general improvement of the hotel.</li>
<li>Is fully conversant with all health and safety, fire and emergency procedures.</li>
<li>Maintains a high standard of personal hygiene, dress, uniform, and body language.</li>
<li>Is polite and professional in any situation where the image or regulation of the hotel is represented.</li>
<li>Attends meetings and training as required by supervisors.</li>
<li>Ensures that all activities are carried out honestly, ethically, and within the parameters of local law.</li>
<li>Interacts with guests actively soliciting feedback.</li>
</ul>
<h4>Finance</h4>
<ul>
<li>The activities and contribution of the role will impact the performance of the hotel.</li>
<li>Act on behalf of the business to work through complex situations and reduce risk, interpreting and implementing company policies and employment legislation as appropriate.</li>
<li>Exercise sound judgment and integrity at all times to ensure confidentiality of protected information.</li>
<li>Be fiscally competent in budgeting, forecasting including the commentary that goes with the documents/meetings.</li>
<li>Demonstrate full awareness of departmental budget/P&L and work towards achieving it by minimizing expenses and maximizing room revenue.</li>
</ul>
<p>This role demands strategic thinking, strong leadership, and a focus on delivering exceptional guest experiences while maximizing revenue and profitability.</p>
<h4>Qualifications</h4>
<p><strong>Abilities/key competencies/skills</strong></p>
<p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Heartist service culture to be responsive, respectful and deliver a great experience.</p>
<p><strong>Leading myself</strong></p>
<ul>
<li>Positive orientation</li>
<li>Operational decision making</li>
<li>Self-development & management</li>
</ul>
<p><strong>Leading others</strong></p>
<ul>
<li>Developing an empowered team</li>
<li>Leading an engaged and diverse team</li>
<li>Communication</li>
</ul>
<p><strong>Leading the business</strong></p>
<ul>
<li>Advocating guest passion</li>
<li>Business planning and analysis</li>
<li>Business improvement and change</li>
</ul>
<p><strong>Experience/certificates/education</strong></p>
<ul>
<li>Experience: At least 3-5 years of experience in credit management, preferably within the hospitality industry.</li>
<li>Education: A degree in finance, accounting, business administration, or a related field. A certification in credit management or finance (e.g., Certified Credit Executive - CCE) is a plus.</li>
<li>Skills & attributes:
<ul>
<li>Proficiency in accounting software and property management systems (e.g., Opera, SAP, or similar platforms).</li>
<li>Strong Microsoft Excel skills for data analysis, reporting, and financial tracking.</li>
<li>Strong ability to analyze financial data, assess credit risks, and make informed decisions.</li>
<li>Strong negotiation skills to resolve payment issues, extend credit terms, or settle disputes.</li>
<li>Ability to manage financial records and ensure accuracy in all credit-related activities.</li>
<li>Ability to resolve issues related to billing, collections, and disputes effectively.</li>
<li>Experience in supervising and guiding a team to meet departmental objectives.</li>
</ul>
</li>
</ul>
<h4>Additional information</h4>
<p><strong>Your team and working environment:</strong></p>
<p>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.</p>
<p><strong>Our commitment to diversity & inclusion:</strong></p>
<p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
<p><h4>JLL empowers you to shape a brighter way.</h4>
<p>Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.</p>
<h4>About the role:</h4>
<p>A multi-disciplinary facilities management role responsible for the delivery of contracted services within our clients. The Facilities Manager will be responsible for delivering an exceptional client service, contract delivery, management of all hard and soft services, financial management, and act as ambassador of the JLL team on site.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Day-to-day site management activities including site functionality, escalation management, asset management, planning and client satisfaction</li>
<li>Managing building management systems, creating and managing preventative planned maintenance schedules, using and monitoring relevant task systems, environmental health and safety and quality compliance, etc. as required</li>
<li>Collecting and monitoring the operation and maintenance manual, warranties, asset and life cycle registers, and whatever else is required to ensure maintenance is delivered at the required times</li>
<li>Ensuring compliance with JLL and client policies, and procedures including statutory compliance and standard operating procedures</li>
<li>Managing budget and spend ensuring alignment with JLL and client policies and procedure, including creating purchase orders, processing invoices, managing service charges, rates, rent, insurance, local taxes as applicable to the site</li>
<li>Delivery or delegation of service requests to ensure all requests are actioned within the agreed timeframe meeting key performance indicators and service level agreements</li>
<li>Management of facilities vendors to deliver site operations including maintenance schedules, asset management, office supplies, coordinating contracts and finance administration</li>
<li>Ensuring office housekeeping and cleanliness is delivered to the highest standard, working closely with cleaning vendors, monitoring works and conducting audits</li>
<li>Responding to all facilities projects, fit outs and crisis management activities on site</li>
<li>Ensuring timely project solutions are made, risks are identified, and lessons learned, documented and shared</li>
<li>Building relationships with both internal and external customers including the building landlord, partners and vendors to ensure the best client experience</li>
<li>Communicating efficiently to keep the client and management team informed of any elevated risks or events, as necessary</li>
<li>Giving leadership, direction and mentoring the JLL team and vendors on site to promote engagement and excellent customer experience delivery</li>
<li>Working in accordance with health and safety measures and promoting best practice amongst colleagues, contractors and vendors at all times</li>
<li>Conducting risk assessments and following safety protocols</li>
<li>Managing and reviewing health and safety documentation to ensure compliance and safety on site</li>
<li>Managing the facilities team (if applicable), managing team’s objectives, goals and growth</li>
<li>Supervising and monitoring team’s day to day work</li>
</ul>
<p>The main business language spoken in our offices is English. Knowledge of English and the local language is essential. On occasion you may be required to travel.</p>
<h4>About you:</h4>
<ul>
<li>You have 3-5 years’ direct facilities management experience delivering combined hard and soft services</li>
<li>You have experience using a computerized maintenance management system for managing preventative planned maintenance</li>
<li>You have experience managing a team / people management skills</li>
<li>You have knowledge of in-country requirements related to building regulations, health & safety, contractors, statutory regulations, etc.</li>
<li>You have experience in project management or team delivery (desired, not essential)</li>
<li>You can meet tight deadlines and work efficiently and collaboratively as part of a team to solve problems with professionalism and service focused approach</li>
<li>You keep up to date with industry trends and have direct experience or an interest in facilities management and customer service</li>
<li>You are open and have good communication skills</li>
<li>You strive for excellence in what you do and share ideas for improvement</li>
<li>You are proficient with Word and Excel and have a keen interest in technology</li>
<li>You are adaptable to work to requests and projects that may vary from day to day</li>
</ul>
<h4>Location:</h4>
<p>On-site – Cairo, EGY</p>
<p>If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!</p>
<p>At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.</p>
<h4>JLL Privacy Notice</h4>
<p>Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally, the personal information we collect from you is for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep it for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.</p>
<p>For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country.</p>
<p>Jones Lang LaSalle (“JLL”) is an equal opportunity employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may request an accommodation through the appropriate channels.</p></p><p></p>