School agent Jobs

Home Destination is a real estate team dedicated to facilitating property transactions between buyers and sellers. The team focuses on representing clients ethically and professionally, helping them achieve purchases or sales with favorable terms. By guiding clients through every stage of the process, Home Destination works to secure outcomes that align with each client’s goals and financial expectations. The company emphasizes clear communication, market knowledge, and negotiation skills to deliver a smooth transaction experience. Role Description This is a full-time, on-site Real Estate Sales Agent role based in New Cairo. The Real Estate Sales Agent will support clients through the entire buying and selling process, including prospecting, property viewings, market analysis, and contract negotiation. Daily responsibilities include generating and following up on leads, conducting property tours, advising clients on pricing and market trends, and preparing documentation related to offers and sales agreements. The agent will coordinate with internal teams and external stakeholders such as legal representatives and financial institutions to ensure timely and compliant transactions. The role requires consistent on-site presence, strong relationship-building, and a commitment to delivering excellent client service. Qualifications Proven skills in Real Estate Sales and Real Estate, with a strong understanding of local property markets. Valid Real Estate License or eligibility to obtain one according to local regulations. Customer Service skills, including active listening, responsiveness, and client relationship management. Sales skills, including lead generation, negotiation, and closing techniques. Strong verbal and written communication abilities in English; additional language skills are an advantage. Ability to work on-site in New Cairo, manage multiple clients, and handle time-sensitive tasks effectively. Comfort with using CRM systems, property listing platforms, and basic office software. Previous experience in real estate or related sales roles is preferred, but motivated candidates with relevant transferable skills are encouraged to apply.

Company Description Egy Property is a real estate platform focused on providing a safe, trusted community where people can easily buy, sell, or rent properties. The company positions itself as a top choice for real estate transactions, emphasizing simplicity and security throughout the process. Egy Property aims to connect clients with suitable properties while maintaining transparent and reliable service. Team members contribute to a customer-centered environment that supports long-term relationships and repeat business. Role Description The Real Estate Agent role at Egy Property is a full-time, on-site position based in New Cairo. The Real Estate Agent will handle day-to-day activities such as prospecting for new clients, listing and showing properties, conducting property viewings, and guiding clients through buying, selling, or renting processes. The role includes preparing and reviewing documents, coordinating negotiations, and ensuring that transactions comply with relevant regulations and company policies. The Real Estate Agent will also maintain accurate records, update property listings, and collaborate with internal teams to deliver a high-quality client experience. Qualifications Candidates should possess a valid Real Estate License and solid knowledge of Real Property regulations and practices. Candidates should possess strong Real Estate expertise with experience in property listing, marketing, and transaction coordination. Candidates should possess proven Sales skills, including lead generation, negotiation, and closing deals. Candidates should possess excellent Customer Service abilities, demonstrating responsiveness, professionalism, and client-focused communication. Bachelor’s degree in Business, Marketing, Real Estate, or a related field is preferred. Strong verbal and written communication skills in English; additional language skills are an advantage. Ability to work on-site in New Cairo, manage time effectively, and handle multiple clients and properties simultaneously. Familiarity with real estate CRM systems and basic proficiency in digital tools for property marketing is beneficial.

Company Description E3mel Business Academy is a leading Arabic training provider offering practical business and management programs for individuals and organizations across the region. The Academy collaborates with top Arab trainers to deliver applied learning experiences supported by recognized certificates. Its programs are designed to help professionals develop market-relevant skills and advance their careers in diverse business fields. E3mel Business Academy operates with Tax Identification Number 468-688-672 and is committed to high-quality, outcome-focused education.<br>Role Description The Telesales Agent Educational and Certification Background role is a full-time, on-site position based in Qesm El Maadi. The agent will contact prospective and existing learners by phone to present training programs, explain certification pathways, and match offerings to individual and corporate needs. Daily tasks include handling inbound and outbound calls, answering questions about course content and schedules, following up on leads, and guiding potential participants through the enrollment process. The role also involves maintaining accurate records in the CRM system, coordinating with the training and operations teams, and meeting defined sales and service targets. The agent is expected to provide a professional, consultative experience that supports learners in choosing the most suitable educational and certification options.<br>Qualifications<br> Strong Communication skills, including clear verbal articulation and active listening. Customer Service and Customer Support skills to handle inquiries, resolve concerns, and build trust. Proven Sales abilities, including lead qualification, objection handling, and closing enrollments. Experience or interest in Training and educational services, especially professional and certification programs. Prior telesales, call center, or inside sales experience, preferably in education or services. Comfort using CRM systems and basic office software for data entry and follow-up tracking. Ability to work on-site in Qesm El Maadi and maintain consistent attendance and punctuality. Diploma or bachelor’s degree in business, marketing, communications, or a related field is an advantage.

Company Description ETISAL International Group is a leading Business Process Outsourcing (BPO) company serving clients across the Middle and Far East. The organization focuses on delivering customized, high-value outsourcing solutions that support each client’s unique business needs and help them concentrate on their core operations. ETISAL International combines deep cultural understanding, global coverage, and industry best practices to provide consultative and innovative services. The company places strong emphasis on service quality, human capital, advanced technologies, and continuous improvement in management and operational standards. Its culture is rooted in transparency, flexibility, integrity, and a passion for exceeding client expectations. Role Description The English Customer Support & KYC Verification Agent is a full-time, on-site role based in El Abasia El Qeblia. In this position, the agent provides professional customer support in English through phone, email, and chat, responding to inquiries, resolving issues, and ensuring a positive customer experience. The role includes performing KYC (Know Your Customer) verification by reviewing documentation, validating customer information, and ensuring compliance with internal policies and regulatory requirements. Day-to-day tasks involve handling customer requests, troubleshooting service problems, documenting interactions in the system, and escalating cases as needed. The agent collaborates with team members and supervisors to improve processes, maintain service quality, and contribute to high customer satisfaction scores. Qualifications Strong Customer Support and Customer Service skills, with the ability to handle customer inquiries and issues professionally, efficiently, and courteously. Customer Satisfaction focused, with the ability to build trust, manage expectations, and follow up effectively on unresolved cases. Excellent English Communication skills, both spoken and written, with clear, professional, and concise communication across different channels. Video Call & Customer Verification: The agent will conduct video calls with customers to verify their identity, confirm that the customer is the correct person, and visually review and validate the required identification documents, contracts, and supporting documentation. Solid Troubleshooting capabilities to identify problems, understand root causes, and provide effective solutions. Strong Attention to Detail and Accuracy when performing KYC verification, reviewing documents and contracts, and entering customer data. Basic understanding of Compliance and Data Privacy principles, particularly those related to customer identity verification, KYC procedures, and handling confidential information. Bachelor’s Degree is required in any relevant field. On-site Availability: Ability to work on-site in El Abasia El Qeblia and adapt to shifting priorities in a fast-paced contact center environment. Technical Skills: Comfortable using CRM systems, ticketing tools, video-call platforms, and standard office software. Experience: Previous BPO, call center, customer service, or KYC/verification experience is an advantage.

Department: Agentic AI Business Solutions Location: Cairo, Egypt — Hybrid Employment: Full-time<br>Role Summary This person owns hands-on, end-to-end development of AI agents across our agents— building the orchestration, retrieval, guardrails, and evaluation layers that turn raw Dynamics data into reliable, plain-language business intelligence. They are a builder, not a researcher: the work is LLM orchestration over existing enterprise data, not custom model training.<br>Key Responsibilities• Design, build, and ship custom engine agents using Lang Graph / Lang Chain — from prototype through production — bringing our own orchestration rather than relying on Copilot’s built-in orchestrator.• Integrate LLMs through Microsoft Foundry (Claude and GPT as swappable engines) rather than calling providers directly; manage prompts, tool definitions, and function calling.• Implement RAG pipelines — vector stores, retrieval, grounding agent outputs in F&O and CRM data.• Build the guardrailed, policy-gated architecture that defines these agents: a policy gate before every LLM call, plain-language outputs with citations, and a validation layer that checks answers before they reach the user.• Track and optimize token/credit consumption to protect the Saa S unit economics — instrument per-customer (per-tenant) usage metering, monitor cost-per-query and cost-per-customer against revenue, and surface consumption in a way that ties directly to margin.• Engineer cost efficiency into the agents — apply techniques such as prompt and context optimization, caching, model right-sizing (routing cheaper models where quality allows), retrieval tuning, and usage limits/throttling — so that no customer becomes unprofitable and gross margin is preserved as the product scales.• Own the full lifecycle — design, prototype, evaluate, deploy, maintain — including writing test cases and defining what “correct” looks like for each agent.• Deploy and operate on Azure (Foundry, Container Apps, Key Vault) — comfortably, or with the ability to learn fast alongside the Technical Consultant.<br>Required Qualifications• 3+ years software engineering experience, with strong Python (non-negotiable).• 1–2+ years hands-on with LLMs and modern AI tooling — real work, not courses or tutorials.• Direct experience with Lang Graph / Lang Chain and building agentic workflows.• RAG / vector-store experience.• Has shipped at least one real AI product or feature and can walk through the engineering decisions behind it.• Awareness of LLM cost drivers (tokens, context size, model selection) and how engineering choices affect them.<br>Nice to Have (Preferred)• Dynamics 365 / F&O & CRM knowledge.• Front-end / UX experience.• Azure deployment experience (Foundry, Container Apps, Key Vault).• Evaluation / LLM-testing discipline.• Multi-tenant Saa S exposure and cost/Fin Ops awareness (per-tenant metering, unit economics).<br>Explicitly Not Required• Data science / model training — this is orchestration over existing data.

Job Summary We are seeking a motivated and detail-oriented Hotel Reservations Agent with 1 year ofhands-on experience using Opera PMS and Opera Cloud. The role involves managing hotelreservations efficiently, ensuring data accuracy, maximizing revenue opportunities, anddelivering excellent guest service across all reservation channels.<br>Key Responsibilities• Handle reservation inquiries via phone, email, website, and online travel agencies(OTAs).• Create, modify, and cancel reservations using the Opera system.• Provide accurate information on room availability, rates, packages, and hotelservices.• Ensure correct entry of guest details, payment methods, and special requests.• Upsell room types, promotions, and additional hotel services to increase revenue.• Coordinate closely with Front Office, Revenue Management, and Sales teams.• Handle guest requests and concerns professionally to ensure high satisfaction.• Maintain confidentiality of guest and company information.<br> Qualifications• Minimum 1 year of experience as a reservations agent in a hotel environment.• Proven experience with Opera PMS and Opera Cloud is required.• Strong communication skills in English (additional languages are a plus).• Good understanding of hotel reservation processes and distribution channels.• Strong attention to detail and organizational skills.• Ability to work under pressure in a fast-paced hospitality environment.• Willingness to work shifts, weekends, and public holidays.

Full-time real estate telesales agent for a Saudi Arabia project. Inbound and outbound calls, lead qualification, and appointment setting. <br>PLEASE DO NOT APPLY IF YOU DO NOT HAVE PREVIOUS REAL ESTATE TELESALES EXPERIENCE. <br>Salary: Starting 15,000 EGP net + commission Schedule: Sun–Thu, 10:00 AM to 7:00 PM (remote) Language Tracks (apply to one):1. Arabic + English (B2)2. English (B2) + Indonesian<br>Required: Proven real estate sales experience, strong selling and closing skills, confident objection handling. We provide: Intensive training, all systems and tools, and real career growth.<br>Qualifications Candidates should possess foundational knowledge of Real Property. Candidates should possess strong Customer Service skills and the ability to manage client relationships in a remote environment. Candidates should possess Real Estate and Sales skills, including property listing, negotiation, and lead qualification techniques. Candidates should possess effective communication, problem-solving, and time-management abilities. Prior experience as a real estate agent or in a related property services role is a must. Comfort with digital tools, virtual meetings, and CRM systems is advantageous. Ability to work independently, adhere to ethical standards, and meet performance targets.<br>If interested, send us your CV: recruitment@cpspike.com

Company Description El-Nemr Developments is a real estate company focused on delivering residential and commercial projects in growing urban areas. The organization aims to provide modern, well-planned communities that meet the needs of diverse clients and investors. Team members collaborate closely to offer tailored property solutions, transparent processes, and reliable after-sales support. The company values professionalism, ethical business practices, and long-term relationships with clients. Joining El-Nemr Developments offers the opportunity to grow within a dynamic real estate environment in New Cairo and beyond. Role Description This is a full-time, on-site Real Estate Sales Agent role based in New Cairo. The Real Estate Sales Agent will identify and qualify prospective buyers, present available properties, and guide clients through the entire sales cycle from initial contact to closing. Daily activities include conducting property tours, following up on leads, maintaining accurate records in CRM tools. Qualifications Proven skills in Real Estate Sales . Knowledge of Real Estate market practices, products, and trends in New Cairo or similar areas. Strong Customer Service abilities. Effective communication and negotiation skills. Comfort with basic digital tools such as CRM systems Whats App: 01003273580

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job description <p><strong>NAOS CX is Hiring – Customer Service Agent (Email and Voice Customer Service Agent)</strong></p><br><br><p><strong>Location:</strong><span> On-Site – Maadi, Cairo<br></span></p><br><br><p><strong>Employment Type:</strong><span> Full-Time </span></p><br><br><br><p><strong>Role Overview</strong></p><br><br><p><span>We are hiring </span><strong>Customer Service Agents </strong><span>to handle:</span></p><br><br><ol><li><strong>Emails<br></strong></li><li><strong>Calls</strong></li></ol><p><span>You will assist customers, resolve issues, and ensure smooth, professional communication.</span></p><br><br><br><p><strong>Key Responsibilities</strong></p><br><br><ol><li><strong>Voice Support</strong></li><li><span>Manage inbound customer calls and conduct outbound follow-up calls.</span></li><li><span>Deliver accurate, courteous, and timely resolutions to customer inquiries.</span></li><li><strong>Email Support</strong></li><li><span>Respond to customer emails with clarity, professionalism, and attention to detail.</span></li><li><span>Address issues effectively or escalate them promptly when required.<br></span></li></ol><br><p><strong>Requirements</strong></p><br><br><ol><li><span>English: </span>Proficiency in English at <strong>B2/C1 level</strong> .</li><li><span>1+ year experience in a US campaign (customer service)<br></span></li><li><span>Strong email writing skills a must <br></span></li><li><span>Graduates, dropouts, or gap-year students welcome (no undergraduates)<br></span></li></ol><br><p><strong>Working Hours &amp; Schedule</strong></p><br><br><ol><li><span>9 hours (including 1.5 hr break)<br></span></li><li><span>2 rotational days off per week<br></span></li><li><span>Fixed US night shifts (3:00 or 4:00 PM Cairo time)</span></li></ol><p><span>Shifts are fixed but may be adjusted based on business needs</span></p><br><br><br><p><strong>Compensation &amp; Benefits</strong></p><br><br><p><strong>Total Package:</strong><span> EGP 19,300</span></p><br><br><ol><li><span>Base Salary: EGP 13,000<br></span></li><li><span>Attendance Bonus: EGP 2,500<br></span></li><li><span>KPI Bonus: EGP 2,500<br></span></li><li><span>Transportation Allowance: ~EGP 1,300</span></li></ol><p><u>Transportation allowance shall be provided for any shift concluding between 12:00 AM and 6:00 AM.</u></p><br><br><br><p><strong>Training Allowance (based on experience):</strong></p><br><br><ol><li><span>5 Days = EGP 1,000<br></span></li><li><span>10 Days = EGP 2,000</span></li></ol><br><p><strong>Other Benefits:</strong></p><br><br><ol><li><span>Social &amp; Medical Insurance<br></span></li><li><span>Overnight transportation allowance<br></span></li></ol><br><p><strong>Recruitment Process</strong></p><br><br><ol><li><span>First Interview – Online or On-Site<br></span></li><li><span>Writing Skills Assessment<br></span></li><li><span>Final Interview – On-Site in Maadi</span></li></ol><br><p><strong>Why Join NAOS CX?</strong></p><br><br><p><span>At </span><strong>NAOS CX</strong><span>, we believe customer experience is everything. By joining us, you will:</span></p><br><br><ol><li><span>Work with a leading US-based </span><strong>e-commerce platform</strong><span> (Electrical Gadgets)<br></span></li><li><span>Gain international exposure and build a global career in customer support<br></span></li><li><span>Enjoy competitive pay, career growth opportunities, and a supportive team</span></li></ol><br><p><strong>Kickstart your career with NAOS CX – Apply Now!</strong></p><br><br> <br> </div>

Company Description Met Life has been serving the MENA region for nearly 65 years and has operated in Egypt for over two decades, offering smart financial solutions to everyday needs. As the first life insurance company in the Egyptian market, Met Life Egypt provides life, accident, and health insurance, along with retirement and wealth management solutions to more than one million customers. The company is recognized for its strong distribution capabilities and its commitment to delivering reliable insurance plans and services. Met Life Egypt focuses on helping people achieve their financial goals and navigate life’s changes with confidence through clear guidance and innovative products.<br>Role Description The Life Insurance Agent role at Met Life Egypt is a full-time, hybrid position based in Cairo, Egypt, with some flexibility for working from home. In this role, the agent identifies prospective clients, explains life insurance and related products, and recommends suitable coverage based on individual financial needs and goals. Daily activities include meeting with clients in person and virtually, conducting needs assessments, preparing proposals, and supporting clients throughout the application and underwriting process. The agent maintains ongoing relationships with policyholders, responds to inquiries, handles policy updates, and ensures high-quality customer service. The role also involves meeting sales targets, maintaining accurate records, and collaborating with internal teams to stay informed about product updates, regulatory requirements, and market trends.<br>Qualifications<br> <br>Candidates should possess skills in Insurance Sales and Insurance to effectively explain products and close agreements. Candidates should possess skills in Insurance Brokerage and Finance to analyze client needs and recommend appropriate financial solutions. Candidates should possess strong Customer Service skills to build long-term relationships and provide responsive support to clients. Relevant experience in financial services, banking, or insurance is beneficial. Strong communication, negotiation, and interpersonal skills are required. Ability to work with targets, manage time effectively, and handle multiple client engagements. Proficiency in basic office software and digital communication tools. Bachelor’s degree in business, finance, economics, or a related field is preferred. Fluency in Arabic and good command of English is advantageous.

Company Description RED | Real Estate Domain offers a modern, data-backed approach to real estate, serving buyers, developers, and sellers across key areas such as New Cairo, New Capital, Sheikh Zayed, October, North Coast, Ain Sokhna, and the Red Sea. The company focuses on a customer-centered journey that combines expert industry advice with technology and statistics to support informed, fast, and easy decision-making. RED provides a bundle of selective value-added services, leveraging first-hand market information and digital tools. The company maintains collaboration agreements with a wide network of reputable developers, including Palm Hills, Sodic, Hassan Allam, Mountain View, LMD, Emaar, Ora, Orascom, City Edge, Hyde Park, Tatweer Misr, Marakez, La Vista, MNHD, and Imkan, covering both residential and commercial projects.<br>Role Description This is a full-time, on-site Real Estate Sales Agent role based in Cairo. The Real Estate Sales Agent will guide clients through the full property transaction cycle, including identifying needs, presenting suitable options, conducting viewings, and negotiating offers. Daily responsibilities include managing leads, maintaining client relationships, preparing and reviewing sales documents, and coordinating with developers and internal teams to ensure accurate and up-to-date property information. The role involves staying informed about market trends, prices, and inventory in RED’s focus areas, and using data and technology tools to support clients’ decisions. The agent will work to achieve sales targets while delivering a professional, transparent, and service-oriented experience to all clients.<br>Qualifications<br> Candidates should possess strong Real Estate Sales and Sales skills, with a track record of meeting or exceeding targets. Candidates should possess knowledge of Real Estate markets and practices, ideally within Cairo and surrounding areas. Candidates should possess a valid Real Estate License or be willing and eligible to obtain one according to local regulations. Candidates should possess excellent Customer Service skills, including professional communication and relationship-building with diverse clients. Additional beneficial qualifications include familiarity with CRM or sales management tools, strong negotiation and presentation skills, and the ability to work on-site with flexible hours, including weekends as needed. Experience

Company Description Raya CX is a next-generation business process outsourcing (BPO) and customer experience management provider supporting clients across diverse industries. Since 2001, Raya CX has served as a trusted partner for customer service, technical support, and global services for Fortune 1000 companies in North America, Europe, the Middle East, and Africa. The company delivers services from competitive and highly skilled labor markets, focusing on high-quality customer interactions. Raya CX offers integrated outsourcing solutions powered by advanced technology, strong operational strategies, and continuous improvement. Innovation and a commitment to excellence are at the core of how Raya CX supports client success.<br>Role Description The English Support Agent (B2–C1) is a full-time, on-site role based in Qesm 1st 6 October. The agent will handle inbound and outbound customer interactions in English through phone, email, chat, or social channels, providing accurate information, resolving inquiries, and ensuring a positive experience. Daily tasks include troubleshooting basic technical issues, documenting cases in internal systems, following standard operating procedures, and escalating complex problems when needed. The role involves maintaining service level commitments, adhering to quality guidelines, and contributing feedback to improve processes and customer journeys. The English Support Agent will collaborate with team leaders and peers, participate in coaching sessions, and stay updated on product and service knowledge.<br>Qualifications<br> Strong customer-facing skills, including Customer Support and a focus on Customer Satisfaction. Ability to handle basic Technical Support tasks and follow troubleshooting steps and guidelines. Solid Analytical Skills to understand issues, interpret information, and propose effective solutions. Excellent Communication skills in English (B2–C1 level), both spoken and written. High attention to detail, reliability, and the ability to work in a structured, target-driven environment. Comfort with using computers, CRM tools, and common office software. Previous experience in contact centers, customer service, or technical support is an advantage. Ability to work flexible shifts, including evenings, weekends, and holidays as required. Secondary education certificate required; post-secondary education in business, communications, or related fields is a plus.

Company Description RED | Real Estate Domain offers a modern, data-backed approach to real estate, providing end-to-end services for buyers, developers, and sellers. The company operates across key areas including New Cairo, New Capital, Sheikh Zayed, October, North Coast, Ain Sokhna, and the Red Sea. RED focuses on a customer-centric journey, combining expert industry advice with statistics, technology, and a bundle of value-added services to support well-informed, faster decisions. Through first-hand market information and technology applications, clients benefit from streamlined, transparent real estate transactions. RED collaborates with a wide network of credible developers, covering both residential and commercial projects.<br>Role Description This is a full-time, on-site Real Estate Sales Agent role based in Cairo, Egypt. The Real Estate Sales Agent will guide buyers and sellers through the full property transaction cycle, from initial inquiry to closing. Daily responsibilities include prospecting new clients, conducting property tours, presenting suitable listings, and maintaining regular communication with leads and existing clients. The agent will prepare and review sales offers, manage necessary documentation, and coordinate with developers and internal teams to ensure smooth deal execution. The role also includes staying updated on market trends, project offerings, and pricing, as well as using data and technology tools to support client recommendations and achieve sales targets.<br>Qualifications<br> Candidates should possess strong Real Estate Sales and Sales skills, with a proven ability to meet or exceed targets. Candidates should possess a valid Real Estate License and up-to-date knowledge of local Real Estate regulations and practices. Candidates should possess excellent Customer Service skills and a client-focused approach to building long-term relationships. Candidates should possess solid understanding of Real Estate markets and projects, especially within Cairo and surrounding areas. Relevant qualifications such as a bachelor’s degree in Business, Marketing, or a related field are beneficial. Strong communication and negotiation skills, fluency in English and Arabic, and the ability to work on-site with flexible hours are preferred. Experience using CRM systems and digital tools to manage leads and track performance is advantageous.

Company Description Coldwell Banker® is a global real estate leader founded in the US in 1906, with over 3,700 offices and 110,000 Sales Associates worldwide. The brand is consistently ranked as one of the top real estate franchises globally in size, sales revenue, and geographic reach. Coldwell Banker entered the Egyptian market in 2001 and has grown into a leading real estate broker with 18 branches serving Cairo, Alexandria, and key Red Sea areas. Building on its strong presence in Egypt, Coldwell Banker Intercontinental Affiliates became the Master Franchiser for Coldwell Banker and Coldwell Banker Academy across 35 countries in the Middle East, Eastern Europe, and Central Asia. The organization continues to expand its footprint through successful franchises in several regional markets.<br>Role Description The Real Estate Sales Agent role is a full-time, on-site position based in New Cairo. The agent is responsible for prospecting and generating leads, conducting property viewings, and guiding clients through the buying, selling, and leasing process. Daily activities include building and maintaining a client portfolio, advising clients on market conditions and pricing, and preparing and reviewing sales agreements and related documentation. The role involves close collaboration with colleagues, developers, and property owners to ensure accurate listings and timely updates. The agent is expected to provide high-quality customer service, meet sales targets, and represent the Coldwell Banker brand professionally in all client interactions.<br>Qualifications<br> Strong Real Estate Sales and general Real Estate knowledge, with proven ability to close transactions. Valid Real Estate License (or eligibility to obtain one according to local regulations). Customer Service skills, including client relationship management and responsiveness to client needs. Sales skills, including negotiation, prospecting, and pipeline management. Excellent communication and interpersonal skills, with fluency in English; Arabic proficiency is an advantage. Ability to work on-site in New Cairo, manage time effectively, and handle multiple client engagements. Comfort with using CRM systems, online listing platforms, and basic office software. Prior experience in real estate brokerage or property development is preferred but not mandatory.

Company Description Teleperformance Global Services is part of the wider Teleperformance network, a global leader in outsourced customer experience management. The company operates from multiple locations, including a presence in Kolkata, West Bengal, India, and supports clients across various industries. Teleperformance focuses on delivering high-quality customer support, technical assistance, and retention services. Team members benefit from structured training, performance-based growth opportunities, and exposure to international standards in customer experience. The organization values professionalism, integrity, and a strong commitment to client and customer satisfaction.<br>Role Description The Retention Agent C1 | Grads | Launching Account role is a full-time, on-site position based in New Cairo. In this role, the agent handles inbound and outbound customer interactions, focusing on maintaining and strengthening customer relationships and reducing churn. Daily tasks include understanding customer needs, addressing concerns, offering appropriate solutions or alternatives, and clearly explaining product or service benefits to encourage continued engagement. The agent documents all interactions accurately in the system, follows established scripts and retention procedures, and collaborates with team leaders to meet retention and quality targets. This position also involves participating in training sessions, providing feedback on customer issues, and consistently adhering to company policies and service standards.<br>Qualifications<br> <br>Strong customer service and relationship management skills, with the ability to handle retention conversations professionally and empathetically. Excellent communication skills in English (spoken and written), with clear articulation and active listening abilities. Good problem-solving and negotiation skills, including the capacity to identify customer needs and propose suitable solutions. Basic computer literacy and ability to work with CRM systems, call center tools, and standard office applications. Bachelor’s degree or equivalent education level, preferably in business, communications, or a related field. Ability to work on-site in New Cairo, adapt to shift-based schedules, and perform effectively in a fast-paced environment. Previous experience in customer support, sales, or retention roles in a contact center environment is an advantage. Commitment to confidentiality, adherence to company policies, and a strong focus on achieving performance and quality metrics.

Company Description ETISAL International Group is a leading Business Process Outsourcing (BPO) company serving clients across the Middle and Far East. The organization focuses on delivering high value, customized outsourcing solutions that help partners concentrate on their core business while better serving their own customers. With a strong emphasis on cultural understanding, global coverage, and industry best practices, ETISAL International tailors services to meet unique business needs. The company is committed to transparency, flexibility, integrity, and consistently enhancing management and operational standards. Its teams work with passion to provide first-class quality and to exceed client expectations through innovative approaches and advanced technologies.<br>Role Description The English Customer Support Agent – Voice & Non-Voice is a full-time, on-site position based in Cairo, Egypt. In this role, the agent will handle inbound and outbound customer interactions through phone calls, emails, chat, and other communication channels, providing accurate information and assistance. Daily tasks include resolving inquiries, troubleshooting issues, documenting interactions, and ensuring customer satisfaction in line with company policies and service-level agreements. The agent will collaborate with team members and other departments to escalate and follow up on complex cases, while maintaining professional and empathetic communication. The role also involves adhering to performance targets, participating in training, and contributing to the continuous improvement of support processes.<br>Qualifications<br>Strong customer-facing skills, including Customer Support and Customer Service, with a focus on building trust and maintaining Customer Satisfaction. Excellent Communication abilities in English (spoken and written) for handling both voice and non-voice channels. Ability to perform effective Troubleshooting, identify root causes, and provide clear, practical solutions. Previous experience in a call center, BPO, or customer-facing role is preferred. Comfort working in a fast-paced environment, with strong time management and multitasking skills. Proficiency in basic computer applications and CRM or ticketing systems is an advantage. High level of professionalism, patience, and resilience when dealing with diverse customers and scenarios.

Company Description ETISAL International Group is a leading Business Process Outsourcing (BPO) company serving clients across the Middle and Far East. The organization focuses on delivering high value, customized outsourcing solutions that help partners concentrate on their core business while better serving their own customers. With a strong emphasis on cultural understanding, global coverage, and industry best practices, ETISAL International tailors services to meet unique business needs. The company is committed to transparency, flexibility, integrity, and consistently enhancing management and operational standards. Its teams work with passion to provide first-class quality and to exceed client expectations through innovative approaches and advanced technologies. Role Description The English Customer Support Agent – Voice & Non-Voice is a full-time, on-site position based in Cairo, Egypt. In this role, the agent will handle inbound and outbound customer interactions through phone calls, emails, chat, and other communication channels, providing accurate information and assistance. Daily tasks include resolving inquiries, troubleshooting issues, documenting interactions, and ensuring customer satisfaction in line with company policies and service-level agreements. The agent will collaborate with team members and other departments to escalate and follow up on complex cases, while maintaining professional and empathetic communication. The role also involves adhering to performance targets, participating in training, and contributing to the continuous improvement of support processes. Qualifications Strong customer-facing skills, including Customer Support and Customer Service, with a focus on building trust and maintaining Customer Satisfaction. Excellent Communication abilities in English (spoken and written) for handling both voice and non-voice channels. Ability to perform effective Troubleshooting, identify root causes, and provide clear, practical solutions. Previous experience in a call center, BPO, or customer-facing role is preferred. Comfort working in a fast-paced environment, with strong time management and multitasking skills. Proficiency in basic computer applications and CRM or ticketing systems is an advantage. High level of professionalism, patience, and resilience when dealing with diverse customers and scenarios.

Company Description Egy Property is a real estate platform focused on creating a safe and trusted community for individuals looking to buy, sell, or rent properties. The company is committed to offering a seamless property transaction experience, supporting both residential and commercial real estate needs. With a clear emphasis on reliability and customer satisfaction, Egy Property positions itself as a preferred choice for real estate services. Team members collaborate to provide transparent information, responsive support, and a user-friendly environment for all clients. Role Description The Real Estate Agent role at Egy Property is a full-time, on-site position based in New Cairo. The agent will handle property listings, conduct viewings, and guide clients through the buying, selling, and renting processes. Daily tasks include meeting prospective clients, understanding their needs, presenting suitable property options, and negotiating offers and contracts. The role involves maintaining accurate records of listings and client interactions, coordinating with internal teams to ensure updated property information, and following up regularly to build long-term client relationships. The agent is expected to stay informed about local market trends, pricing, and regulations to provide informed advice and support. Qualifications Strong client service and communication skills, including the ability to build rapport, listen actively, and present information clearly. Sales and negotiation capabilities, with experience handling offers, closing deals, and meeting performance targets. Organizational and time management skills to manage multiple property listings, appointments, and follow-ups efficiently. Basic digital literacy, including using real estate platforms, CRM tools, and common office software for data entry and reporting. Knowledge of the New Cairo real estate market or willingness to quickly develop local market expertise. High level of integrity and professionalism, with a commitment to transparent and ethical real estate practices. Ability to work on-site in New Cairo and travel locally for property visits and client meetings. Prior experience in real estate, sales, or customer-facing roles is preferred; relevant certifications or licenses are an advantage.

Company Description Egy Property is a real estate company focused on providing a safe and trusted community where individuals can easily buy, sell, or rent properties. The company aims to simplify real estate transactions through transparent processes and reliable service. Egy Property positions itself as a preferred choice for clients seeking residential and investment properties. Team members work in a collaborative environment that prioritizes client satisfaction and long-term relationships. The company continues to grow its presence in key areas, including New Cairo. Role Description This is a full-time, on-site Senior Resale Agent (Broker) role based in New Cairo. The Senior agent will handle property resale transactions, including listing properties, conducting site visits, and coordinating with buyers and sellers. Daily responsibilities include prospecting and qualifying leads, maintaining an up-to-date property portfolio, and preparing accurate property presentations and offers. The role involves conducting market analysis, advising clients on pricing and negotiation strategies, and ensuring smooth closing processes. The Senior agent will also collaborate with internal teams, maintain detailed records in CRM tools, and represent Egy Property professionally while traveling to appointments using a personal car. Qualifications Strong background in property resale and brokerage, with proven experience in residential real estate transactions. Solid client relationship management skills, including negotiation, communication, and the ability to build trust with diverse clients. Competence in market research and property valuation, with the ability to analyze local New Cairo market trends and pricing. Proficiency in using CRM systems, basic office software, and digital tools for listing, documentation, and communication. Valid driving license, access to a reliable car for client meetings and property visits, and readiness to work on-site in New Cairo. Ability to work independently, manage multiple deals simultaneously, and meet sales targets in a fast-paced environment. Prior experience in New Cairo real estate market is highly preferred; experience with developers and resale inventory is an advantage. Bachelor’s degree in Business, Marketing, Real Estate, or a related field is preferred, or equivalent professional experience. Fluency in spoken and written English and Arabic, with professional presentation skills.

Company Description ETISAL International Group is a leading Business Process Outsourcing (BPO) company serving clients across the Middle and Far East. The organization focuses on delivering high value, customized, and innovative outsourcing solutions that address the unique needs of each client and their customers. With strong global coverage and deep cultural understanding, ETISAL International integrates industry best practices and advanced technologies into its operations. The company emphasizes transparency, flexibility, integrity, and a passion for service, consistently working to exceed client expectations. ETISAL International values human capital and is committed to first-class quality in every client partnership.<br>Role Description The Bilingual Customer Service Agent | B1+ is a full-time, on-site role based in Cairo, Egypt. In this position, the agent responds to customer inquiries via phone, email, and chat, providing accurate information and timely solutions in both languages required by the business. Daily responsibilities include handling service requests, resolving complaints, documenting interactions in the system, and following up to ensure customer satisfaction. The agent will adhere to call center procedures, service level agreements, and quality standards, while maintaining a professional, courteous, and empathetic approach. This role also involves collaborating with team members and supervisors to improve processes and enhance the overall customer experience.<br>Qualifications<br> Strong customer-facing skills, including experience as Customer Service Representatives and in Customer Service roles. Ability to provide effective Customer Support and maintain high levels of Customer Satisfaction. Demonstrated focus on Customer Experience, with a commitment to service quality and continuous improvement. B1+ or higher proficiency in the required second language, along with clear and professional communication skills. Ability to work on-site in Cairo, Egypt, with flexibility for shift-based schedules as needed. Comfort using computer systems, CRM tools, and call center software, with attention to accurate data entry. Problem-solving mindset, resilience under pressure, and a positive, team-oriented attitude. Previous call center or BPO experience is an advantage; relevant education or training in communication, business, or related fields is beneficial.