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<ul><li><p>Contact prospective students via phone to introduce SYE Community Academy's courses and services.</p></li><li><p>Follow up on leads generated through marketing campaigns, social media, and referrals.</p></li><li><p>Understand students' needs and recommend suitable programs.</p></li><li><p>Explain course details, fees, schedules, and enrollment procedures.</p></li><li><p>Achieve daily, weekly, and monthly sales and enrollment targets.</p></li><li><p>Maintain accurate records of customer interactions in the CRM system.</p></li><li><p>Address customer questions and resolve concerns professionally.</p></li><li><p>Coordinate with the admissions and customer service teams to ensure a smooth enrollment process.</p></li><li><p>Build and maintain positive relationships with prospective and existing students.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>High school diploma or equivalent; a bachelor’s degree is preferred.</p></li><li><p>Minimum 1 year of experience in telesales, telemarketing, customer service, or a related sales role (fresh graduates with strong communication skills may also apply).</p></li><li><p>Excellent verbal communication and interpersonal skills.</p></li><li><p>Strong persuasion, negotiation, and closing skills.</p></li><li><p>Ability to achieve sales and enrollment targets.</p></li><li><p>Good command of English; Arabic fluency is required.</p></li><li><p>Basic computer skills, including Microsoft Office and CRM systems.</p></li><li><p>Ability to handle objections and respond to customer inquiries professionally.</p></li><li><p>Strong organizational and time-management skills.</p></li><li><p>Positive attitude, self-motivation, and the ability to work both independently and as part of a team.</p></li><li><p>Willingness to work flexible hours when needed to follow up with prospective students.</p></li></ul><p></p>
<ul><li><p>Coordinate the daily loading and dispatching of trucks at the assigned industrial zone.</p></li><li><p>Ensure trucks are loaded according to the planned schedule and operational requirements.</p></li><li><p>Communicate with drivers regarding loading status, pickup instructions, delivery destinations, and any operational updates.</p></li><li><p>Coordinate with warehouse, loading teams, and operations to ensure timely truck loading and dispatch.</p></li><li><p>Monitor truck arrival and departure times and report any delays or operational issues.</p></li><li><p>Verify that all required shipping documents are completed and handed over to the driver before departure.</p></li><li><p>Report loading progress and operational updates to the Operations Supervisor or Dispatch Team.</p></li><li><p>Resolve day-to-day dispatch and loading issues by coordinating with the relevant departments.</p></li><li><p>Ensure compliance with company safety procedures and operational standards during loading activities.</p></li><li><p>Maintain accurate dispatch records, including loading times, truck status, and driver information.</p></li><li><p>Support smooth communication between drivers, warehouse staff, and the Operations team to ensure efficient transportation operations.</p></li></ul><p></p><p><strong>Requirements</strong></p><h3><strong>Qualifications & Experience</strong></h3><ul><li><p>High school diploma, technical diploma, or equivalent qualification.</p></li><li><p>1–3 years of experience in dispatching, transportation, logistics, warehouse operations, or a similar field.</p></li><li><p>Previous experience in a trucking, logistics, manufacturing, or industrial environment is preferred.</p></li><li><p>Basic computer skills (Microsoft Excel, Word, and email).</p></li><li><p>Experience using transportation or dispatch management systems is an advantage.</p></li></ul><p></p><p></p><p><strong>Benefits</strong></p><ul><li><p>Social Insurance</p></li><li><p>Medical Insurance</p></li><li><p>Life Insurance</p></li><li><p>Bonus</p></li></ul><p></p>
<strong>Job Title<br><br></strong>Customer Service Advisor – English Speakers - Port Said<br><br><strong>Job Description<br><br></strong>Join Concentrix Today!<br><br><strong>About The Role<br><br></strong>We are seeking enthusiastic and customer-focused professionals to join our Retail Customer Experience team. In this role, you will support customers through various communication channels, delivering exceptional service while representing a leading retail brand.<br><br>Key Responsibilities<br><br><ul><li>Manage customer interactions through inbound calls, chat, and email.</li><li>Resolve product, order, delivery, and service-related inquiries.</li><li>Handle customer concerns and provide effective solutions while ensuring customer satisfaction.</li><li>Process returns, exchanges, and account-related requests.</li><li>Deliver a seamless customer experience by understanding customer needs and offering appropriate support.</li><li>Maintain accurate records of customer interactions and actions taken.</li><li>Achieve quality, productivity, and customer satisfaction targets.</li><li>Contribute to a positive team environment and support business objectives.<br><br></li></ul>Candidate Requirements<br><br><ul><li>High school diploma or equivalent.</li><li>6 months or more of customer service, retail, or contact center experience is preferred.</li><li> English proficiency level B2 or above (spoken and written).</li><li>Strong communication and active listening skills.</li><li>Ability to work efficiently in a fast-paced environment.</li><li>Good computer skills and familiarity with Microsoft Office applications.</li><li>Strong problem-solving and decision-making abilities.</li><li>Flexible to work rotational shifts.<br><br></li></ul>What We Offer<br><br><ul><li>Competitive salary of EGP 15,625 Gross.</li><li>Paid training and continuous learning opportunities.</li><li>Clear career progression path.</li><li>Dynamic and supportive workplace environment.</li></ul>
<strong>Job Title<br><br></strong>Customer Service Advisor – English Speakers - Luxor<br><br><strong>Job Description<br><br></strong>Join Concentrix Today!<br><br><strong>About The Role<br><br></strong>We are seeking enthusiastic and customer-focused professionals to join our Retail Customer Experience team. In this role, you will support customers through various communication channels, delivering exceptional service while representing a leading retail brand.<br><br>Key Responsibilities<br><br><ul><li>Manage customer interactions through inbound calls, chat, and email.</li><li>Resolve product, order, delivery, and service-related inquiries.</li><li>Handle customer concerns and provide effective solutions while ensuring customer satisfaction.</li><li>Process returns, exchanges, and account-related requests.</li><li>Deliver a seamless customer experience by understanding customer needs and offering appropriate support.</li><li>Maintain accurate records of customer interactions and actions taken.</li><li>Achieve quality, productivity, and customer satisfaction targets.</li><li>Contribute to a positive team environment and support business objectives.<br><br></li></ul>Candidate Requirements<br><br><ul><li>High school diploma or equivalent.</li><li>6 months or more of customer service, retail, or contact center experience is preferred.</li><li> English proficiency level B2 or above (spoken and written).</li><li>Strong communication and active listening skills.</li><li>Ability to work efficiently in a fast-paced environment.</li><li>Good computer skills and familiarity with Microsoft Office applications.</li><li>Strong problem-solving and decision-making abilities.</li><li>Flexible to work rotational shifts.<br><br></li></ul>What We Offer<br><br><ul><li>Competitive salary of EGP 15,625 Gross.</li><li>Paid training and continuous learning opportunities.</li><li>Clear career progression path.</li><li>Dynamic and supportive workplace environment.</li></ul>
<strong>Job Title<br><br></strong>Customer Service Advisor – English Speakers - Ismailia<br><br><strong>Job Description<br><br></strong>Join Concentrix Today!<br><br><strong>About The Role<br><br></strong>We are seeking enthusiastic and customer-focused professionals to join our Retail Customer Experience team. In this role, you will support customers through various communication channels, delivering exceptional service while representing a leading retail brand.<br><br>Key Responsibilities<br><br><ul><li>Manage customer interactions through inbound calls, chat, and email.</li><li>Resolve product, order, delivery, and service-related inquiries.</li><li>Handle customer concerns and provide effective solutions while ensuring customer satisfaction.</li><li>Process returns, exchanges, and account-related requests.</li><li>Deliver a seamless customer experience by understanding customer needs and offering appropriate support.</li><li>Maintain accurate records of customer interactions and actions taken.</li><li>Achieve quality, productivity, and customer satisfaction targets.</li><li>Contribute to a positive team environment and support business objectives.<br><br></li></ul>Candidate Requirements<br><br><ul><li>High school diploma or equivalent.</li><li>6 months or more of customer service, retail, or contact center experience is preferred.</li><li> English proficiency level B2 or above (spoken and written).</li><li>Strong communication and active listening skills.</li><li>Ability to work efficiently in a fast-paced environment.</li><li>Good computer skills and familiarity with Microsoft Office applications.</li><li>Strong problem-solving and decision-making abilities.</li><li>Flexible to work rotational shifts.<br><br></li></ul>What We Offer<br><br><ul><li>Competitive salary of EGP 15,625 Gross.</li><li>Paid training and continuous learning opportunities.</li><li>Clear career progression path.</li><li>Dynamic and supportive workplace environment.</li></ul>
<p><strong>Role Description</strong> </p><p><br></p><p>The Telesales Representative is a full-time, on-site role based in Heliopolis. This position is responsible for making outbound calls to potential and existing clients, presenting real estate offerings, and answering inquiries to help clients understand investment options. The role includes following up on leads, maintaining accurate records in the CRM system, and meeting or exceeding sales targets. The Telesales Representative will handle customer concerns, provide product and event information, and coordinate with the sales and marketing teams to support exhibition campaigns. The role also involves staying informed about current projects and promotions to deliver clear, consistent messaging to all prospects.</p><p><br></p><p><strong>Qualifications:</strong></p><p><br></p><ul><li>Strong Communication skills, including clear verbal expression and active listening.</li><li>Customer Service and Customer Support skills to handle inquiries, resolve issues, and maintain client satisfaction.</li><li>Sales skills, including persuasion, negotiation, and the ability to close deals over the phone.</li><li>Training-related skills, such as the ability to absorb product knowledge and share information with clients effectively.</li><li>Prior telesales or call center experience, preferably in real estate or related sectors.</li><li>Confidence using CRM tools and basic computer applications.</li><li>Ability to work in a fast-paced environment, manage time effectively, and meet targets.</li><li>Proficiency in English and Arabic; additional languages are an asset.</li><li>High school diploma or equivalent; post-secondary education in Business, Marketing, or a related field is an advantage.</li></ul>
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<p> <strong>POSITION SUMMARY</strong> </p>
<p> </p>
<p>Responsible for greeting the guest upon their arrival, assisting with the unloading of their items in a safe manner.</p>
<p>Deliver Laundry and Clothing to guestrooms. Position requires excellent guest service skills and availability to work a</p>
<p>flexible schedule. Respond promptly to requests from guests, Front Desk, or At Your Service requests. Monitor the</p>
<p>cleanliness and appearance of laundry/dry cleaning. Complete all valet tickets properly to provide proper handling.</p>
<p>Coordinate all repairs to appropriate persons and pick-up for delivery when completed.</p>
<p> </p>
<p>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Reach, bend, twist, pull, and stoop; grasp, turn, and manipulate objects; move, lift, or carry objects weighing less than or equal to 10 pounds; stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.</p>
<p> </p>
<p>PREFERRED QUALIFICATIONS</p>
<p>Education: High school diploma or G.E.D. equivalent.</p>
<p>Related Work Experience: At least 1 year of related work experience.</p>
<p>Supervisory Experience: No supervisory experience.</p>
<p>License or Certification: None</p>
<p> </p>
<p> </p>
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<p><br></p>
<p>POSITION SUMMARY Our jobs aren t just about serving guests during a banquet or event. Instead, we want to build an experience that is memorable and unique. Our Guest Event Experts are skilled in a wide range of event functions with responsibility for making sure the event is well-executed from start to finish. Whether setting up or breaking down the materials, transporting supplies, taking orders, interacting with guests, or anything in between, the Guest Event Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Event Experts to get it right for our guests and our business each and every time.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: Less than 1-year related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p>
<p><h4>Company description</h4>
<p>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering Red Sea. The hotel offers an all-inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.</p>
<p>A beautiful beach, delicious food with top-quality service, restaurants with luxurious buffets, pools, Rixy Club exclusively for children, and live entertainment all await your ultimate holiday experience.</p>
<p>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh, and 9 km from Sharm El-Sheikh.</p>
<h4>Job description</h4>
<p>We are seeking a detail-oriented and hardworking accommodation room attendant to join our hospitality team. In this role, you will be responsible for maintaining the highest standards of cleanliness, hygiene, and comfort for all staff rooms and public areas. Your primary goal will be to enhance the staff experience by ensuring their accommodations are immaculate, welcoming, and fully stocked.</p>
<h4>Qualifications</h4>
<li>Education: High school diploma, GED, or equivalent is preferred but not strictly required.</li>
<li>Experience: Previous experience in hotel housekeeping, commercial cleaning, or environmental services is a plus, but entry-level candidates are highly welcome.</li></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>* With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering red sea. The hotel offers an All-Inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.</p><br><p>A beautiful beach, delicious food with top-quality service restaurants with luxurious buffets, pools, Rixy Club exclusively for children and live entertainment all await your ultimate holiday experience.</p><br><p>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh and 9 km from Sharm El-Sheikh</p><br><br>Job Description<br><br><p>We are seeking a detail-oriented and hardworking <strong>Accommodation Room Attendant</strong> to join our hospitality team. In this role, you will be responsible for maintaining the highest standards of cleanliness, hygiene, and comfort for all Staff rooms and public areas. Your primary goal will be to enhance the Staff experience by ensuring their accommodations are immaculate, welcoming, and fully stocked.</p><br><br>Qualifications<br><br><ul><li><p><strong>Education:</strong> High school diploma, GED, or equivalent is preferred but not strictly required.</p><br></li><li><p><strong>Experience:</strong> Previous experience in hotel housekeeping, commercial cleaning, or environmental services is a plus, but <strong>entry-level candidates are highly welcome</strong>.</p><br></li></ul> </div>
<ul><li><p>Receive and review the daily production plan, ensuring all required products are scheduled accurately.</p></li><li><p>Coordinate and monitor mixer batch sequencing to align with production requirements.</p></li><li><p>Issue and receive raw materials according to the approved production plan.</p></li><li><p>Prepare finished goods receiving documents and coordinate product transfer to the warehouse.</p></li><li><p>Record daily production quantities and maintain accurate inventory issuance records.</p></li><li><p>Monitor and calculate daily raw material consumption to support inventory control.</p></li><li><p>Supervise mixing area operations, ensuring compliance with safety standards and operational procedures.</p></li><li><p>Coordinate production batches between the mixing section and production lines to ensure workflow continuity.</p></li><li><p>Follow up on production plan execution and ensure timely completion of scheduled orders.</p></li><li><p>Inspect finished products to verify compliance with quality specifications and production standards.</p></li><li><p>Troubleshoot production issues, report equipment breakdowns, and coordinate corrective actions.</p></li><li><p>Prepare and submit comprehensive shift reports, including production performance and operational updates.</p></li><li><p>Coordinate shift activities, assign tasks, and ensure effective teamwork to achieve production targets.</p></li></ul><p><strong>HSE Responsibilities</strong></p><ul><li><p>Follow HSE procedures for hazard identification and risk assessment.</p></li><li><p>Ensure proper use of Personal Protective Equipment (PPE) at all times.</p></li><li><p>Maintain a clean, organized, and safe work environment through effective housekeeping practices.</p></li><li><p>Implement emergency response procedures and follow company safety protocols during incidents or emergencies.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>B.Sc. of Production Engineering or high school diploma</p></li><li><p>At least 4 Years relevant experience</p></li><li><p>Good Command of English</p></li><li><p>High Communication Skills</p></li><li><p>Managerial Personality</p></li><li><p>Analytical Skills</p></li></ul><p></p>
<p>We are seeking a motivated and results-driven Wholesale Sales Executive to join our sales team in a full-time, on-site role. The ideal candidate will be responsible for expanding our wholesale customer base, building strong relationships with wholesalers and distributors, achieving sales targets, and increasing market penetration across assigned territories.</p><p></p><p><strong>Role Responsibilities</strong></p><p>- Achieve monthly and annual sales targets.</p><p>- Develop new wholesale customers and expand market coverage.</p><p>- Build and maintain strong relationships with wholesalers and distributors.</p><p>- Conduct regular customer visits according to the sales plan.</p><p>- Present company products, negotiate, and close sales deals.</p><p>- Follow up on customer orders until successful delivery.</p><p>- Ensure timely collection of customer payments.</p><p>- Monitor market trends and competitors' activities.</p><p>- Coordinate with warehouse, logistics, and customer service teams.</p><p>- Prepare daily, weekly, and monthly sales reports.</p><p></p><p><strong>KPIs</strong></p><p>- Monthly Sales Revenue.</p><p>- Sales Target Achievement (%).</p><p>- Number of New Customers Acquired.</p><p>- Customer Retention Rate.</p><p>- Collection Rate.</p><p>- Daily Customer Visits.</p><p>- Territory Coverage.</p><p>- Sales Growth.</p><p>- Customer Satisfaction.</p><p>- Accuracy and Timeliness of Sales Reports.</p><p><strong>Requirements</strong></p><p>- High school diploma or Bachelor's degree.</p><p><strong>- 2–5 years of experience in Wholesale Sales.</strong></p><p>- Previous experience in <strong>the Food Manufacturing </strong>or <strong>FMCG industry </strong>is mandatory.</p><p>- Strong sales, negotiation, and communication skills.</p><p>- Proven ability to achieve sales targets.</p><p>- Customer-oriented with excellent relationship-building skills.</p><p>- Valid driving license is preferred.</p><p>- Willingness to travel within assigned territories.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Under direct supervision, performs Job Safety Analysis (JSA) and safety meetings, and the rigging up and down of Coil Tubing service line equipment. Assembles and prepares equipment for installation and service. Assists in the running of a job. Maintains general housekeeping, clean up, repair, and preparation of equipment for the next job. Performs pre/post job Coiled Tubing equipment inspections. Responsible for safe crane and rigging operations during the delivery of services in accordance with Customer&aposs design and KPI&aposs. Operates High Pressure fluid pump and coil tubing support equipment (flow back package). Performs hydrostatic testing on Blow Out Prevention (BOP) and reels during pre/post job procedures including Preventative Maintenance (PM&aposs). Mentors peers and trains Operator Assistants. Monitors well control parameters and calculations before and during job applications. Performs and complete preventative maintenance on all Coil Tubing associated equipment. Job tasks, correctly performed, impact indirectly on cost containment, efficiency, profitability or operations. Consequences of error are easily measured and can be confined. Drives a truck or other assigned equipment as required. Skills typically acquired through completion of high school diploma or similar education and typically 6 months experience as Operator Assistant ll. May require a valid Commercial Driver&aposs License. Product Service Line (PSL) specific equipment/job skills required. Must have completed essential math, red book and Coil Tubing I training. Given the nature of oil field service work, must possess good interpersonal skills and the ability to communicate effectively with others is necessary. Job tasks, correctly performed, impact indirectly on cost containment, efficiency, profitability or operations. Consequences of error are easily measured and can be confined. Skills are typically acquired through 6 months of experience as an Operator Asst-Coil Tubing, II. The ability to perform basic mathematical calculations is required. Basic reading comprehension and writing skills are required. Basic computer skills are preferred. Licensure to drive commercial vehicles may be required. Promotes safety awareness and environmental consciousness, and complies with all applicable safety and environmental procedures and regulations. Ensures compliance with Health, Safety, and Environmental (HSE) regulations and guidelines. Promotes and takes an active part in the Quality Improvement Process.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Skills typically acquired through completion of high school diploma or similar education and typically 6 months experience as Operator Assistant ll. May require a valid Commercial Driver&aposs License. Product Service Line (PSL) specific equipment/job skills required. Must have completed essential math, red book and Coil Tubing I training. Given the nature of oil field service work, must possess good interpersonal skills and the ability to communicate effectively with others is necessary. Skills are typically acquired through 6 months of experience as an Operator Asst-Coil Tubing, II. The ability to perform basic mathematical calculations is required. Basic reading comprehension and writing skills are required. Basic computer skills are preferred. Licensure to drive commercial vehicles may be required.</p><p></p></section>
<p>Introduction Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants. IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move. IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM s workplace culture at IOM workplace culture | International Organization for Migration Applications are welcome from first- and second-tier candidates, particularly qualified female candidates as well as applications from the non-represented member countries of IOM. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, the following are considered first-tier candidates: Internal candidates Candidates from the following IOM Member States that are not represented among staff members in the Professional and higher categories: Bahamas, Barbados, Comoros, Congo (the), Cook Islands, Dominica, Federated States of Micronesia, Grenada, Guinea-Bissau, Holy See, Iceland, Israel, Kiribati, Marshall Islands, Namibia, Nauru, Palau, Saint Kitts and Nevis, Saint Lucia, Samoa, Sao Tome and Principe, Seychelles, Solomon Islands, Suriname, Timor-Leste, Tonga, Trinidad and Tobago, Tuvalu, Vanuatu Second tier candidates include: All external candidates, except candidates from non-represented member states of IOM.</p><p>Organizational Context and Scope Under the direct supervision of the Regional Director (RD) for the Middle East and North Africa, and the technical guidance of the Institutional Risk Division (IRD) in Headquarters (HQ), the Regional Risk and Compliance Officer provides advice and support to the implementation of institutional policy related to risk identification, management, and treatment in Country Offices (COs) across the Region. Specifically, the Regional Risk and Compliance Officer provides oversight, internal control, and technical guidance to promote the integration of risk management into the Regional Office (RO) and COs operations and programmes. In close collaboration with the RO, Chiefs of Mission (CoMs), and Heads of Office (HoOs), the Regional Risk and Compliance Officer monitors and strengthens assessments of reputational, fiduciary, and other types of risk as they relate to strategic planning and subsequent decision-making at both the regional and country level.</p><p><strong>Desired Candidate Profile</strong></p><h2>Required Qualifications and Experience</h2><p>Education Master s degree in Risk Management, Corporate Governance, Business Administration, or a related field from an accredited academic institution with at least seven years of relevant professional experience; or, University degree in the above or related fields with at least nine years of relevant professional experience. Accredited Universities are those listed in the UNESCO World Higher Education Database.</p><p>Experience Demonstrated experience in risk management, risk mitigation, crisis management, or corporate governance; Experience working in non-OECD countries related to humanitarian and development programmes is highly advantageous; Experience working in an international, inter-governmental, or non-governmental organization, the United Nations, or government; and, Experience in the design and implementation of capacity building or change management initiatives is advantageous.</p><h2>Skills</h2><p>Ability to understand complex contexts and fast-changing migration and displacement dynamics, and ability to frame them in respect to institutional, reputational, fiduciary, and other types of risk; Excellent communication, negotiation, and engagement skills, particularly in response to working with administrative heads, project managers, and management support functions. Demonstrated ability to effectively lead and manage a diverse team; Excellent analytical skills combined with the ability to effectively summarize, present, and communicate findings; Demonstrated expertise in relevant standards and practices related to risk identification, risk management, and risk treatment planning; and, Proven agent of change or willingness to foster a culture of learning, risk management, and knowledge management.</p><h2>Languages</h2><p>For this position, fluency in English is required (oral and written). Working knowledge of Arabic and another official UN language (Chinese, French, Russian, and Spanish) is an advantage. Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.</p><h2>Required Competencies</h2><p>IOM s competency framework can be found at this link . Competencies will be assessed during the selection process.</p><h2>Values</h2><p> - all IOM staff members must abide by and demonstrate these five values:</p><ul><li>Inclusion and respect for diversity : Respects and promotes individual and cultural differences. Encourages diversity and inclusion.</li><li>Integrity and transparency : Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.</li><li>Professionalism : Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.</li><li>Courage : Demonstrates willingness to take a stand on issues of importance.</li><li>Empathy : Shows compassion for others, makes people feel safe, respected and fairly treated.</li></ul><h2>Core Competencies behavioural indicators Level 3</h2><ul><li>Teamwork : Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.</li><li>Delivering results : Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.</li><li>Managing and sharing knowledge : Continuously seeks to learn, share knowledge and innovate.</li><li>Accountability : Takes ownership for achieving the Organization s priorities and assumes responsibility for own actions and delegated work.</li><li>Communication : Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.</li></ul><h2>Managerial Competencies behavioural indicators Level 3</h2><ul><li>Leadership : Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization s vision. Assists others to realize and develop their leadership and professional potential.</li><li>Empowering others : Creates an enabling environment where staff can contribute their best and develop their potential.</li><li>Building Trust : Promotes shared values and creates an atmosphere of trust and honesty.</li><li>Strategic thinking and vision : Works strategically to realize the Organization s goals and communicates a clear strategic direction.</li><li>Humility : Leads with humility and shows openness to acknowledging own shortcomings.</li></ul>
<p><h4>About Al-Futtaim</h4>
<p>Established in the 1930s, Al-Futtaim is one of the most diversified and progressive privately held regional businesses, headquartered in Dubai. Operating across more than 20 countries, the Group spans automotive, financial services, real estate, retail and health. With more than 40,000 employees, Al-Futtaim represents over 200 of the world’s most recognised brands, including Toyota, Lexus, IKEA, ACE and Marks & Spencer. Driven by its purpose to enrich lives and elevate communities, Al-Futtaim focuses on digital innovation, AI, sustainable growth and strategic partnerships, creating long-term value for customers, communities and partners while building a responsible legacy for future generations.</p>
<h4>Overview of the role</h4>
<p>The Store Admin & HR Executive plays a critical role in supporting HR business partners and ensuring the seamless administration and management of human resources within the IKEA store. This role involves direct interaction with new joiners, providing induction and onboarding support, and serving as a point of contact for HR-related inquiries. The position is instrumental in maintaining effective HR processes, supporting store management in operational tasks, and fostering employee engagement through organized events. The executive is responsible for accurate record-keeping, compliance with labor laws, and the coordination of outsourced employment contracts. Success in this role is marked by efficient administrative support and a proactive approach to HR challenges, contributing to an engaging and compliant work environment.</p>
<h4>What you will do</h4>
<p><strong>Induction and onboarding</strong><br>
Meet and greet new joiners on their first day, ensure they have their induction pack prepared, and provide them with necessary joining administration such as badges, uniforms, locker keys, and access cards.<br>
Work closely with HRSS team to ensure new joiners' user and email accounts are created and communicated to their line managers.</p>
<p><strong>HR support and communication</strong><br>
Communicate store policies, procedures, and internal announcements as needed.<br>
Respond to employees' queries on various HR matters, with support from store HRBP.<br>
Report work needs, challenges, and recommendations to HRBP to facilitate decision-making processes.<br>
Assist line managers in understanding and implementing HR policies and procedures.<br>
Coordinate travel and hotel arrangements for new and existing employees requiring emergency leave.<br>
Support smooth operation of store departments, maintaining records for disciplinary meetings and event documentation.</p>
<p><strong>Administration and reporting</strong><br>
Consolidate payroll and leaves reports monthly by reviewing store exceptions daily.<br>
Maintain records of attendance levels, overtime, turnover rates, sick leaves, recruitment tracker, nationality mix, and holidays.<br>
Collate PowerPoint presentations for general meetings, take notes, and circulate them.<br>
Ensure all store stationery and supplies are reviewed regularly and adequately stocked.<br>
Negotiate prices with vendors and obtain quotations for office supplies.<br>
Produce relevant KPI reports to help steer the business and maintain control.</p>
<p><strong>Engagement and events</strong><br>
Work closely with HRBP on employee engagement activities and organize social events such as the annual party.<br>
Develop effective working relationships with Al-Futtaim HR teams and store management to ensure business continuity.</p>
<p><strong>Compliance and audits</strong><br>
Ensure in-store office documents are archived properly for easy retrieval.<br>
Support department managers in preparing for audits and respond to auditors' queries and requirements.<br>
Follow up on probationary reviews and contract renewals to ensure timely completion and proper filing.</p>
<h4>Required skills to be successful</h4>
<ul>
<li>Excellent organizational and planning skills.</li>
<li>Strong interpersonal and communication abilities.</li>
<li>Proficiency with MS Office software.</li>
<li>Understanding of labor laws and HR policies.</li>
</ul>
<h4>What qualifies you for the role</h4>
<ul>
<li>High school or trade school graduate with a bachelor's degree in business administration preferred.</li>
<li>3 to 4 years of experience in a similar role, ideally as an HR Generalist.</li>
<li>Excellent communication and interpersonal skills with a good command of the English language.</li>
<li>Proficient in MS Office applications and familiar with SAP preferred. Knowledge of country labor laws is a plus.</li>
</ul>
<h4>About Al-Futtaim Retail</h4>
<p>At Al-Futtaim Retail, we are part of a 90-year legacy built on ambition, progress and long-term vision. As one of the region’s leading retail operators, we partner with some of the world’s most trusted brands – including IKEA, ACE, Marks & Spencer and the Inditex Group – bringing global excellence to customers across MENA and Southeast Asia.</p>
<p>We don’t just operate stores; we shape retail experiences. From launching brands like Watsons and Kiabi to our regions for the first time, to investing in digital innovation, AI capabilities, the customer experience and loyalty platforms, we are constantly redefining the future of retail.</p>
<p>With over 100 nationalities spread across more than 10 countries, our strength lies in our diverse and collaborative community. Here, you’re equipped to turn your ambition into action, building the career you want, while helping us move retail forwards.</p>
<p>Join us and be part of The Heart of Tomorrow.</p></p><p></p>
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