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<p>Teleperformance English</p><p>:star:️ Job Details:</p><p>Nature of work: Call Center</p><p>:star:️ Benefits:</p><p>Salary up to 19K</p><p>Paid training</p><p>Medical and Social insurance</p><p>Transportation Provided</p><p>Gym access</p><p>Discounts in many shopping stores</p><p>Line for minutes and internet</p><p>KPIs paid in Euro, meaning your salary increases whenever the Euro rate changes</p><p>:star:️ Requirements:</p><p>B2/C1 English</p><p>Grads only</p><p>Egyptians only</p><p>Flexibility with rotational shifts</p><p>:star:️ Working Conditions:</p><p>5 working days (2 days off)</p><p>Rotational Shifts, Shift for ladies ends at 2 AM maximum</p><p>Job Location: 5th Settlement, New Cairo</p>
Intelcia is hiring English Customer Service Representatives<br>Compensation & Benefits:<br>14,000 Net Basic Salary<br>$100 KPI Bonus<br>Unlimited Incentives ($7 per sale )<br>Fully Paid Training<br>Social & Medical Insurance<br>Transportation Provided<br>Work Details:<br>Locations: Office-based in Cairo Zayed - Maadi & Alexandria (Borg El Arab / Silicon Valley).<br>Schedule: 9-hour rotational shifts (includes 1-hour break). 5 working days, 2 days off.<br>Perk: Full flexibility to swap shifts and days off with coworkers.<br>Requirements:<br>Fluency in English
???? We’re Hiring | Real Estate Sales Executive SRG Development is looking for a Real Estate Sales Executive & Sales admin to join our growing team.<br>???? Job Requirements:Minimum 1 year of experience in Sales. Minimum 2 year of experience in Sales admin Previous experience in the Commercial Real Estate sector is a must. Resident of 6th of October, Giza, or nearby areas. Excellent communication and negotiation skills. Flexible and willing to visit project sites to attract and meet potential clients. Target-oriented with a passion for sales and achieving results.???? Benefits:Stable and professional work environment. Attractive sales commissions. Social Insurance. Medical Insurance. Performance-based bonuses and incentives.???? How to Apply:If you're interested and meet the above requirements, please send your CV via Whats App to:01109753538
???? We’re Hiring | Real Estate Sales Executive SRG Development is looking for a Real Estate Sales Executive & Sales admin to join our growing team.<br>???? Job Requirements:Minimum 1 year of experience in Sales. Minimum 2 year of experience in Sales admin Previous experience in the Commercial Real Estate sector is a must. Resident of 6th of October, Giza, or nearby areas. Excellent communication and negotiation skills. Flexible and willing to visit project sites to attract and meet potential clients. Target-oriented with a passion for sales and achieving results.???? Benefits:Stable and professional work environment. Attractive sales commissions. Social Insurance. Medical Insurance. Performance-based bonuses and incentives.???? How to Apply:If you're interested and meet the above requirements, please send your CV via Whats App to:01109753538
???? We’re Hiring | Real Estate Sales Executive SRG Development is looking for a Real Estate Sales Executive & Sales admin to join our growing team.<br>???? Job Requirements:Minimum 1 year of experience in Sales. Minimum 2 year of experience in Sales admin Previous experience in the Commercial Real Estate sector is a must. Resident of 6th of October, Giza, or nearby areas. Excellent communication and negotiation skills. Flexible and willing to visit project sites to attract and meet potential clients. Target-oriented with a passion for sales and achieving results.???? Benefits:Stable and professional work environment. Attractive sales commissions. Social Insurance. Medical Insurance. Performance-based bonuses and incentives.???? How to Apply:If you're interested and meet the above requirements, please send your CV via Whats App to:01109753538
<strong>Company Description</strong> FlairsTech is an international, technology-driven Managed Services Provider built on innovation, talent, and excellence. With over 1,000 team members across five offices, the company supports more than 100 global partners in software development, analytics, digital solutions, business operations, and customer experience services. FlairsTech collaborates closely with clients in North America, Europe, the Middle East, and Africa, acting as an extension of their internal teams to improve processes and productivity. The organization places strong emphasis on its people, fostering a culture of partnership, continuous improvement, and professional growth. Working at FlairsTech offers exposure to diverse projects, international customers, and a supportive environment focused on long-term success.<br><strong>Role Description</strong> This is a full-time, on-site role for Night shift Customer Service Agents (C1 English), based in Qesm El Maadi. The role involves responding to customer inquiries through phone, email, and chat, providing accurate information, and resolving issues in a timely and professional manner. Agents will handle customer complaints, troubleshoot basic problems, and ensure each interaction leads to a positive customer experience and high satisfaction levels. Daily tasks include documenting cases, updating customer records, following defined workflows and service level agreements, and escalating complex issues when necessary. The role also requires collaborating with team members and supervisors, participating in training and coaching, and maintaining consistent performance during night shifts.<br><strong>Qualifications<br></strong> <ul><li>Candidates should possess strong skills in Customer Service and Customer Support to handle inquiries and resolve issues effectively.</li><li>Candidates should possess skills related to Customer Experience and Customer Satisfaction to ensure positive interactions and build long-term trust.</li><li>Candidates should be capable Customer Service Representatives, able to manage high-volume communication and maintain professional conduct.</li><li>C1 level proficiency in English (spoken and written), with clear communication and active listening skills.</li><li>Previous experience in a contact center or customer-facing role, preferably in night shifts or 24/7 operations.</li><li>Ability to work on-site in Qesm El Maadi, adhere to rotating schedules, and maintain reliability and punctuality.</li><li>Strong problem-solving abilities, attention to detail, and comfort using CRM systems and basic computer applications.</li><li>High school diploma or equivalent; a university degree in any field is an advantage.</li></ul>
Stunning is an AI-powered platform that helps businesses build websites, systems, apps, and AI agents through simple conversations with AI.<br>We’re looking for someone who enjoys working with people, solving problems, and building with AI.<br>Your job will be to contact new Stunning users, understand what they want to build, and guide them step by step until they successfully activate their account and become paying customers.<br>What you’ll do:<br>Call and onboard new users Help customers build their first project with Stunning Guide them through prompts, integrations, workflows, and basic troubleshooting Follow up with users who haven’t activated Help convert activated users into paying customers Share common customer problems and feedback with our team<br>Requirements:<br>1–3 years of experience in software engineering or a similar technical role Familiar with web applications, APIs, databases, and integrations Familiar with AI tools and vibe coding Enjoys solving problems and figuring things out with customers Social, confident, and comfortable speaking with clients on calls Patient and able to explain technical concepts simply Strong communication skills in Arabic and English<br>What we offer:<br>Fully remote position Competitive salary A fast-moving environment where you’ll be learning all the time Join a young, ambitious, and highly collaborative team Opportunity to grow quickly as Stunning grows<br>This is a hands-on role for someone who wants to be part software engineer, part customer success, and part sales, while working at the edge of what’s happening in AI.<br>Please apply on Linkedin.
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<p>About us:<br> Crowne Plaza is a global chain of full service, upscale hotels headquartered in the United Kingdom. It caters to business travelers and the meetings and conventions market. It is part of the (IHG) InterContinental Hotels Group family of brands, which include InterContinental Hotels & Resorts, Holiday Inn Hotels & Resorts, Voco, Staybrige Suites, Kimpton Hotels and Regent. As one of the world's largest upscale brands, we have properties located in major urban centers, gateway cities and resort destinations all around the globe and can be found in nearly 100 countries with more than 429 hotels and 118,000 rooms globally.</p><br> <p>Since opening in 2012 Arkan Plaza has evolved into West Cairo’s primary commercial and social destination, offering a multitude of retail and dining outlets along with gyms, banks and offices. All radiating from its welcoming central plaza, situated in the heart of Sheikh Zayed located on the 26th of July corridor main spine, which connects the cities of Sheikh Zayed and 6th of October with the central Cairo area.</p><br> <p>Crowne Plaza West Cairo - Arkan , the 178-room new build forms part of Phase II of Arkan Plaza. The Hotel is 10 minutes away from the “new” Grand Egyptian Museum and 15 minutes from the Great Pyramids of Giza. It is also in close proximity to Cairo International Airport and will be just 10 kilometers away from Sphinx International Airport. Business and leisure travelers can get the best of both worlds with three meeting rooms and a business center along with an outdoor pool and Club Lounge</p><br> <p>We are currently looking for a Guest Experience Agent to join our amazing team.</p><br> <p>Your day to day:</p><br> <p>At the moment we're looking for a Guest Experience Agent to join our energetic, enthusiastic and passionate team. As a Guest Experience Agent, you’ll need to have the passion to work in hospitality and to always put the guest at the center of everything you do creating the warm atmosphere that makes our guests feel at home away from home. As a Guest Experience Agent, you will be responsible in ensuring a remarkable arrival experience of the guests from the allocation of the room, meeting the guest booking request and seamless check-in procedure. You will also be responsible in making sure that the guest will have an efficient and accurate check-out process.</p><br> <p>What we need from you:</p><br> <ul> <li>Good command of English is a must.</li> <li>Bachelor Degree</li> <li>0 to 1 years of experience in the same field.</li> <li>Has the passion in delivering true hospitality.</li> <li>Effective communication skills and pleasant personality are a must.</li> <li>Be engaging, outgoing and confident.</li> </ul><br> </div>
Location: Gouna <br>General Responsibilities:The Reservations Agent is central to the hotel’s revenue generation and guest acquisition efforts. The core essence of this role is to attend to all reservation requests according to hotel standards, skillfully converting inquiries into actual room reservations to increase hotel revenues and enhance guest loyalty. The agent is responsible for providing a distinctive service that promotes the hotel’s image and brand recognition.<br>Duties: A. Sales, Service, and Guest Relations • Revenue Generation: Apply superior sales and communication skills to convert room inquiries into confirmed bookings, proactively enhancing the hotel's revenue. • Relationship Management: Maintain a good commercial relationship with all bookers, including guests, companies, and travel agencies. • Guest Recognition: Proactively recognize VIP guests and apply applicable policies to ensure personalized service. • Client Identification: Recognize potential high-value clients and swiftly transmit this information to the Sales Department for follow-up.• Complaint Handling: Manage any guest complaint professionally by owning the issue, resolving it to the guest's satisfaction, and ensuring accurate recording and reporting of all comments.• Service Standards: Implement LQA standards during reservation inquiries and provide friendly, courteous, and professional service at all times. B. Administrative and System Management • Product Knowledge: Maintain a perfect knowledge of all room types and the entire rate structure, as well as the hotel and its products and services.• Data Accuracy: Ensure the accuracy of all booking information entered into the Property Management System (PMS) and meticulously maintain an accurate Guest History database.• System Maintenance: Properly use and maintain the reservation communication system (telephone, fax, and email) and follow established telephone etiquette standards.• Channel Monitoring: Routinely check availability and room rates on the hotel website and all other booking systems/channels (OTAs, GDS, etc.).• Reporting: Prepare and provide updated reports and statistics to the Management and other relevant departments as required.• Shift Duties: Diligently follow daily task checklists, fulfill administrative tasks, read and update logbooks, and share daily activity highlights with the supervisor.<br>C. Compliance and Professional Conduct • Confidentiality: Strictly respect the privacy of the guests and the confidentiality of all information.• Commercial Awareness: Maintain knowledge of local competitors and gather information about their activities and sales.• Compliance: Comply with local legislation and ensure adherence to all hotel rules, regulations, and policies relating to Fire, Hygiene, Health, and Safety.• Punctuality & Appearance: Report for duty punctually, wearing the correct uniform and name tag, and maintain a high standard of personal appearance and hygiene.• Flexibility: Be flexible and prepared to extend job duties or be redeployed to alternative departments/areas to meet critical business demands.<br>Job Specifications • Education: - High School Diploma or equivalent.<br>• Experience: - Minimum of 1 year of experience in Reservations within a luxury or high-end hotel environment.-Experience using hotel reservation systems and Property Management Systems (PMS).- Knowledge of hospitality industry standards and reservation processes.<br>• Skills: - Proficient in Microsoft Office applications. Familiarity with reservation systems, OTAs, and GDS platforms.- Strong reporting and administrative skills.- Full working professional proficiency in English; additional languages are a significant asset.- Communication & Interpersonal: Excellent interpersonal and communication skills essential for sales conversion and guest interaction.- Customer Service: Highly service-oriented, flexible, resourceful, and self-motivated.- Administration: Excellent analytical and administration skills for managing complex booking data.- Problem Solving: Ability to diagnose problems quickly and accurately and recommend and execute required solutions.- Strategic Capacity: Ability to coordinate, prioritize, and oversee multiple tasks and to plan and assess problems effectively.- Negotiation: Proven ability to negotiate effectively in a sales environment.
Company Description The Address Investments is a leading real estate company in Egypt and the Middle East, recognized for its trusted brand and contribution to a healthy, developing real estate market. The company brings together experienced real estate experts and consultants to help clients find their dream homes from a wide variety of developments that match different budgets. With a strong focus on properties in Egypt and the Middle East, The Address Investments offers tailored presentations that showcase multiple projects rather than promoting a single development. The company maintains strong relationships with developers, providing clients with diverse offers across hundreds of projects, while fostering a family-like, team-oriented environment supported by structured training for all new team members.<br>Role Description This is a full-time, on-site role for a Fresh Real Estate Agent based in Cairo, Egypt. The Real Estate Agent will assist clients in buying, selling, and renting properties by understanding their needs, presenting suitable options, and providing guidance throughout the transaction process. Daily tasks include conducting property tours, following up with leads, maintaining client relationships, and staying updated on market trends and available developments. The role also involves preparing basic documentation, coordinating with developers, and ensuring a professional and comfortable client experience aligned with the company’s service standards.<br>Qualifications<br> Possession of a Real Estate License or clear willingness and ability to obtain one within a defined timeframe. Strong Customer Service skills, including active listening, empathy, and the ability to build trust with diverse clients. Foundational understanding of Real Estate and Real Property concepts, or demonstrated interest in learning the real estate market in Egypt and the Middle East. Sales skills, including negotiation, persuasion, and the ability to manage leads and close deals ethically and effectively. Good communication and interpersonal skills, with the ability to present information clearly in person and over the phone. Ability to work on-site in Cairo, Egypt, with flexibility to meet clients and attend property viewings as needed. High level of integrity, professionalism, and commitment to client satisfaction. Basic proficiency in using computers and CRM or sales-related software; familiarity with social media or online listing platforms is a plus. Fluency in Arabic; working knowledge of English is an advantage.
We are looking for a proactive and customer-focused Social Media Sales – Telesales Representative to join our team in the car care products industry.<br>Key Responsibilities:Respond promptly and professionally to customer inquiries received through social media platforms, Whats App, and phone calls. Understand customer needs and recommend suitable car care products and solutions. Convert inquiries and leads into confirmed sales orders. Follow up with potential customers, quotations, and pending orders to maximize conversion. Build strong relationships with customers and encourage repeat purchases. Coordinate with the sales, warehouse, and delivery teams to ensure smooth order processing and customer satisfaction. Maintain accurate records of leads, customer interactions, orders, and follow-ups on CRM/ERP systems. Support social media sales campaigns and contribute ideas to increase engagement and sales.<br>Qualifications:Experience in telesales, customer service, online sales, or social media sales is preferred. Interest or basic knowledge in automotive and car care products is an advantage. Excellent communication, selling, and customer-handling skills. Ability to follow up consistently and work toward sales targets. Good Arabic and English communication skills. Proficiency in using social media platforms, Whats App Business, Microsoft Office, and CRM systems. Organized, energetic, and able to work effectively in a fast-paced environment.<br>To apply, please send your CV with the job title mentioned in the subject line.
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Job description <p><strong>NAOS CX is Hiring – Customer Service Agent (Email and Voice Customer Service Agent)</strong></p><br><br><p><strong>Location:</strong><span> On-Site – Maadi, Cairo<br></span></p><br><br><p><strong>Employment Type:</strong><span> Full-Time </span></p><br><br><br><p><strong>Role Overview</strong></p><br><br><p><span>We are hiring </span><strong>Customer Service Agents </strong><span>to handle:</span></p><br><br><ol><li><strong>Emails<br></strong></li><li><strong>Calls</strong></li></ol><p><span>You will assist customers, resolve issues, and ensure smooth, professional communication.</span></p><br><br><br><p><strong>Key Responsibilities</strong></p><br><br><ol><li><strong>Voice Support</strong></li><li><span>Manage inbound customer calls and conduct outbound follow-up calls.</span></li><li><span>Deliver accurate, courteous, and timely resolutions to customer inquiries.</span></li><li><strong>Email Support</strong></li><li><span>Respond to customer emails with clarity, professionalism, and attention to detail.</span></li><li><span>Address issues effectively or escalate them promptly when required.<br></span></li></ol><br><p><strong>Requirements</strong></p><br><br><ol><li><span>English: </span>Proficiency in English at <strong>B2/C1 level</strong> .</li><li><span>1+ year experience in a US campaign (customer service)<br></span></li><li><span>Strong email writing skills a must <br></span></li><li><span>Graduates, dropouts, or gap-year students welcome (no undergraduates)<br></span></li></ol><br><p><strong>Working Hours & Schedule</strong></p><br><br><ol><li><span>9 hours (including 1.5 hr break)<br></span></li><li><span>2 rotational days off per week<br></span></li><li><span>Fixed US night shifts (3:00 or 4:00 PM Cairo time)</span></li></ol><p><span>Shifts are fixed but may be adjusted based on business needs</span></p><br><br><br><p><strong>Compensation & Benefits</strong></p><br><br><p><strong>Total Package:</strong><span> EGP 19,300</span></p><br><br><ol><li><span>Base Salary: EGP 13,000<br></span></li><li><span>Attendance Bonus: EGP 2,500<br></span></li><li><span>KPI Bonus: EGP 2,500<br></span></li><li><span>Transportation Allowance: ~EGP 1,300</span></li></ol><p><u>Transportation allowance shall be provided for any shift concluding between 12:00 AM and 6:00 AM.</u></p><br><br><br><p><strong>Training Allowance (based on experience):</strong></p><br><br><ol><li><span>5 Days = EGP 1,000<br></span></li><li><span>10 Days = EGP 2,000</span></li></ol><br><p><strong>Other Benefits:</strong></p><br><br><ol><li><span>Social & Medical Insurance<br></span></li><li><span>Overnight transportation allowance<br></span></li></ol><br><p><strong>Recruitment Process</strong></p><br><br><ol><li><span>First Interview – Online or On-Site<br></span></li><li><span>Writing Skills Assessment<br></span></li><li><span>Final Interview – On-Site in Maadi</span></li></ol><br><p><strong>Why Join NAOS CX?</strong></p><br><br><p><span>At </span><strong>NAOS CX</strong><span>, we believe customer experience is everything. By joining us, you will:</span></p><br><br><ol><li><span>Work with a leading US-based </span><strong>e-commerce platform</strong><span> (Electrical Gadgets)<br></span></li><li><span>Gain international exposure and build a global career in customer support<br></span></li><li><span>Enjoy competitive pay, career growth opportunities, and a supportive team</span></li></ol><br><p><strong>Kickstart your career with NAOS CX – Apply Now!</strong></p><br><br>
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Hiring Call Center Agents | Cairo A great opportunity for fluent English speakers with experience in the call center field.<br>???? Location: New Cairo (Tagamoa) - On-site - Full-time•Salary up to 23k gross + Q bonus•Transportation provided + door-to-door transportation for shifts ending after 10 PM•Rotational shifts: 9 hours including 1-hour break (between 7:00 AM and 12:00 PM)•No rush•Rotational shifts only<br>????️Requirements:•Graduates only•6 months of experience in English call center roles is a MUST•English proficiency (B2+ to C1)•Flexible with rotational shifts only<br>???? Apply Now Send your CV to: shahd.emad@jadeer.aiOr Whatsapp: 01556267139Subject line: Customer Care Advisor
<h2>What Do We Do?</h2><p>It's pretty simple, really. We only do one thing—we make lives better, one interaction at a time—for our clients, customers, colleagues, and communities. And we do it by relying on our people and leveraging the processes, tools, and technologies needed to deliver an insanely great customer experience.</p><h2>Where Are We?</h2><p>Our team is vast and wide, comprised of <strong>100,000 employees in 15 countries</strong> around the globe. We're headquartered in <strong>Orange County, CA</strong>—the land of perpetual sunshine and avocado on everything.</p><h2>Who Do We Serve?</h2><p>We're proud to work with clients as diverse as we are, including <strong>communications, financial services, healthcare, retail, and technology companies</strong>, many of them in the Fortune 500.</p><h2>Mission</h2><p>At <strong>Alorica</strong>, our mission is simple: <strong>to create insanely great customer experiences!</strong></p><h2>Job Details</h2><p><strong>Job Type:</strong> Full-time</p><p><strong>Salary:</strong> Up to <strong>E£21,313.00 per month</strong></p><h2>Education</h2><ul><li>High school or equivalent <strong>(Required)</strong></li></ul><h2>Language</h2><ul><li>Fluent English <strong>(Preferred)</strong></li></ul>
Trans Perfect Gaming is hiring! Are you a passionate gamer with native or professional-level German and strong communication skills? Join our global Player Support team and help players get the best possible experience.<br>What you'll be doing Responding to player support requests and resolving issues Becoming familiar with the games you support Working with ticketing and social media platforms Tracking and reporting player issues and trends Helping enforce community rules Working toward key performance indicators such as productivity, quality, and player satisfaction<br>What we're looking for Native or professional-level German, with excellent written and spoken skills Excellent interpersonal and organizational skills Advanced knowledge of Google Workspace Ability to multitask, prioritize, and work independently Familiarity with gaming communities and platforms such as Reddit, Facebook, X, and Discord A genuine passion for video games<br>You'll have the opportunity to work on a variety of gaming projects alongside a global team of gaming and player-support professionals, with ongoing training and opportunities to develop your skills.???? Apply here:Apply – German Player Support Agent<br>Please submit your CV in English. Feel free to share this opportunity with anyone who may be a good fit! ????
Company Description The SEKEM Group, founded in 1977, is a leading producer, processor, and marketer of organic and biodynamic groceries, dried foods, textiles, and natural pharmaceuticals, serving Egypt, the wider Arab region, and international markets. Organized as a holding company with several firms and a strong NGO branch, SEKEM integrates economic activities with social and cultural development initiatives. Through organizations such as the Society for Cultural Development in Egypt and the Egyptian Bio Dynamic Association, SEKEM supports education, scientific research, and community development. The SEKEM Development Foundation operates a school, vocational training center, and medical clinic, and promotes biodynamic farming via the Egyptian Biodynamic Society and the Centre for Organic Agriculture in Egypt. With more than 2,000 employees and over 800 associated farms cultivating 6,500 acres, SEKEM is a national market leader in herbal teas and is headquartered in Cairo, Egypt. Role Description The Territory Manager (Ortho/IM) – Pharmaceutical Background is a full-time, on-site role based in Cairo, Egypt, responsible for managing and growing sales within an assigned territory, with a focus on orthopedic and internal medicine segments. This role involves building and maintaining strong relationships with healthcare professionals, pharmacies, and key accounts, while promoting SEKEM’s pharmaceutical portfolio in line with company guidelines and ethical standards. The Territory Manager will plan and execute territory business strategies, conduct regular customer visits, organize product presentations, and ensure effective implementation of marketing and sales initiatives. Daily tasks include monitoring sales performance, analyzing market trends and competitor activities, providing timely reporting, and collaborating with cross-functional teams to optimize customer service and support. The role also involves coordinating with distribution channels, ensuring product availability, and contributing feedback to improve products and promotional activities. Qualifications Strong Analytical Skills to interpret sales data, market trends, and customer insights for informed territory planning and decision making. Proficiency in Business Planning and Sales Operations to develop territory plans, manage pipelines, forecast demand, and execute sales strategies effectively. Excellent Communication and Customer Service abilities to engage healthcare professionals, address inquiries, and deliver clear, persuasive product information. Demonstrated experience in pharmaceutical sales or a closely related field, ideally within orthopedic and internal medicine segments. Bachelor’s degree in Pharmacy, Medicine, Life Sciences, Business, or a related discipline; advanced certification in sales or healthcare management is an advantage. Proven track record of achieving sales targets, managing key accounts, and working collaboratively with internal teams. Solid understanding of the local healthcare and pharmaceutical market in Egypt, including regulatory and compliance considerations.
Company Description Teleperformance is a French multinational company and a global leader in customer experience management, operating in more than 80 countries. In Egypt, Teleperformance has been a pioneer in the contact center industry since 2007, with seven sites across New Cairo, Mohandessin, Kattameya, Alexandria, and Tanta. The company manages over 45 projects serving clients in Canada, the US, the UK, the Middle East, and Egypt in more than 25 languages. These projects support multiple industries, including travel and tourism, consumer electronics, telecommunications, and other sectors, offering diverse career paths for customer service professionals. Team members benefit from working in an international environment focused on service quality and professional development.<br>Role Description This is a full-time, on-site Customer Service Agent (Billing Account) role based in Cairo, Egypt. The agent will handle incoming customer inquiries related to billing, accounts, payments, and service plans, ensuring accurate information and timely resolution. Daily tasks include responding to phone calls or digital inquiries, clarifying billing issues, updating account information, and documenting interactions in the system. The role involves maintaining high levels of customer satisfaction by following company procedures, adhering to quality standards, and escalating complex issues when necessary. Fluency in English is essential for communicating with international customers and collaborating with internal teams.<br>Qualifications<br> <br>Strong customer-focused skills, including Customer Service and Customer Satisfaction, with the ability to manage inquiries professionally and courteously. Experience as Customer Service Representatives or in similar frontline roles, handling billing or account-related questions. Excellent Communication skills in English (spoken and written), with clear, confident, and empathetic interaction styles. Account Management capabilities, including updating customer profiles, tracking billing issues, and ensuring accurate records. Ability to work on-site in Cairo, Egypt, in rotating shifts, including evenings, weekends, and holidays as required. Basic computer literacy and proficiency in CRM or contact center tools; ability to learn new systems quickly. Strong problem-solving, attention to detail, and time management skills in a high-volume environment. Previous experience in a contact center, billing support, or telecommunications environment is an advantage. High school diploma or equivalent; post-secondary education in business, communications, or related fields is a plus.
company Description<br>At Dlleni, we make property investments and real estate transactions simple and approachable. Whether you’re looking for a cozy home, a bustling office space, or a smart investment, we connect you directly with the best options in Egypt, the Gulf, and across the globe. Our team knows the market inside out and works with you every step of the way, making what could feel overwhelming into a smooth and rewarding process. From residential to commercial spaces, we’re here to help you find exactly what you need.<br>Role Description<br>This is a full-time, on-site role for a Real Estate junior\senior Sales Agent located in new Cairo, Egypt. The Real Estate Sales Agent will be responsible for assisting clients with property transactions, evaluating properties, and conducting property showings. Daily tasks will include generating leads, managing client relationships, negotiating deals, preparing contracts, and providing exceptional customer service. The role requires a thorough understanding of the real estate market and trends, and the ability to work effectively with clients to meet their property needs.<br>Qualifications<br>Experience and licensing in Real Estate Sales and Real Estate Strong knowledge of Customer Service skills Proven Sales skills in the real estate industry Excellent communication and interpersonal skills Ability to work on-site in New Cairo Proactive approach and strong negotiation skills Ability to stay updated on market trends and property regulations Bachelor's degree in a related field is a must<br>Benfits<br>Social insurance coverage.sim card Supportive, growth-oriented environment Opportunity to work with international clients and premium properties. Competitive salary and performance-based incentives. Two Days off (Friday-Saturday)
Company Description enable, a subsidiary of efinance Investment Group (EFIG), is a contact center solution provider serving the Egyptian market since 2009. Established as an independent company in 2020, enable delivers business process outsourcing services to both local and international clients. The company is committed to helping organizations reach their full potential through seamless customer support solutions. With advanced IT infrastructure, integrated telecommunications services, and a strong talent pool, enable focuses on reliable, high-quality service delivery and client satisfaction.<br><br>Qualifications<br> Technical Account and looking for English speakers to join our team! ????✨<br><br>???? What’s in it for you?<br>???? 20,000 EGP NET Basic Salary<br>???? Fixed Morning Shift 11am - 7pm<br>???? 2 fixed Days Off<br>???? Medical & Social Insurance<br>???? Career Growth Opportunity <br>???? Location: 6th of October – Smart Village<br><br>???? What we're looking for:<br>????️ English Level: C1<br>????University Graduate<br>???? Strong communication skills
Company Description ETISAL International Group is a leading Business Process Outsourcing (BPO) company with a strong presence in the Middle and Far East. With years of expertise, we deliver innovative, customized solutions designed to meet the unique needs of each client, allowing businesses to focus on their core operations while we enhance their customer experiences. Dedicated to exceeding client expectations, we prioritize quality, operational excellence, and the integration of industry-leading practices and technologies. Through a deep understanding of cultural nuances and global best practices, we provide first-class services to our partners, fostering long-term success. Our team is committed to transparency, flexibility, and delivering value to our clients and their customers.<br>Role Description This is a full-time on-site position for the English Customer Support UAE Project, based in Cairo, Egypt. The role involves managing customer inquiries, providing support, and addressing customer needs in a professional and timely manner. Additional tasks include ensuring customer satisfaction, delivering clear communication, and maintaining a high level of service excellence. Success in this role requires adapting to a fast-paced environment and delivering quality service to meet the expectations of both customers and stakeholders.<br>Qualifications English Level : B1+New Salary: 13K Net Work Location : Abbassia Paid Training Period9 Working Hours, Rotation Shifts Graduates Social,Medical Insurance
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