Retail Jobs in Egypt

<p><h4>Who we are</h4> <p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking a highly skilled Customer Senior Project Manager to lead large-scale, customer-facing projects and programmes across multiple domains for enterprise clients. This role involves managing complex, multi-party teams, driving delivery excellence, and ensuring alignment with time, cost, and quality standards. The individual will oversee governance, risk management, resource planning, and financial control, while engaging senior stakeholders and supporting pre-sales activities.</p> <h4>What you will do</h4> <p><strong>Vision, planning and control</strong><br> Define and communicate the high-level vision and desired future state for the programme.<br> Create detailed programme plans, including resource requirements, interdependencies, and critical paths.<br> Integrate all work streams into a cohesive programme plan and manage performance against measurable outcomes.<br> Develop stakeholder communication plans and manage resource forecasting throughout the lifecycle.</p> <p><strong>Organisation & leadership</strong><br> Build and lead high-performing cross-functional teams.<br> Clarify skills requirements and manage recruitment and development during engagement.<br> Act as a coach and mentor, fostering collaboration and motivation.<br> Influence relationships with internal and external stakeholders and support effective business change.</p> <p><strong>Quality assurance and reporting</strong><br> Apply quality assurance standards across all work streams.<br> Implement robust reporting mechanisms for budget, timelines, and KPIs.<br> Maintain accurate financial and project documentation, including lessons learned and closure reports.</p> <p><strong>Risk, issue and change management</strong><br> Define and maintain risk and change strategies, ensuring stakeholders are informed of potential impacts.</p> <p><strong>Financial management</strong><br> Align outcomes with benefits realisation plans and manage scope changes effectively.<br> Maintain business cases and ensure ongoing viability of projects and programmes.<br> Forecast and report on budgets and expenditure accurately.</p> <h4>Who you are</h4> <ul> <li>Over 5 years of experience managing major complex projects within the ICT industry.</li> <li>Strong leadership and stakeholder engagement skills, with the ability to influence at senior levels.</li> <li>Proven ability to manage multiple complex projects concurrently.</li> <li>Excellent interpersonal and communication skills, including confident presentations at executive level.</li> <li>Professional qualifications: Prince2 Practitioner or PMP, MSP Foundation.</li> <li>Experience in programme and project budget management, financial accounting, and telecommunications environments.</li> <li>Flexible and adaptable in dynamic environments, with strong cross-functional collaboration capabilities.</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What’s in it for you</h4> <ul> <li>Opportunity to lead high-impact projects for global enterprise customers.</li> <li>Exposure to senior stakeholders and strategic decision-making.</li> <li>Work in a collaborative, innovative environment with cutting-edge technologies.</li> <li>Professional growth through challenging projects and leadership responsibilities.</li> </ul> <h4>What skills you will learn</h4> <ul> <li>Advanced project governance and risk management techniques.</li> <li>Strategic stakeholder engagement and negotiation skills.</li> <li>Financial planning and benefits realisation in large-scale programmes.</li> <li>Leadership in multi-domain, cross-functional environments.</li> </ul> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>

<p><h4>Who we are</h4> <p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking a highly skilled customer senior project manager to lead large-scale, customer-facing projects and programmes across multiple domains for enterprise clients. This role involves managing complex, multi-party teams, driving delivery excellence, and ensuring alignment with time, cost, and quality standards. The individual will oversee governance, risk management, resource planning, and financial control, while engaging senior stakeholders and supporting pre-sales activities.</p> <h4>What you will do</h4> <strong>Vision, planning and control</strong><br> <ul> <li>Define and communicate the high-level vision and desired future state for the programme.</li> <li>Create detailed programme plans, including resource requirements, interdependencies, and critical paths.</li> <li>Integrate all work streams into a cohesive programme plan and manage performance against measurable outcomes.</li> <li>Develop stakeholder communication plans and manage resource forecasting throughout the lifecycle.</li> </ul> <strong>Organisation & leadership</strong><br> <ul> <li>Build and lead high-performing cross-functional teams.</li> <li>Clarify skills requirements and manage recruitment and development during engagement.</li> <li>Act as a coach and mentor, fostering collaboration and motivation.</li> <li>Influence relationships with internal and external stakeholders and support effective business change.</li> </ul> <strong>Quality assurance and reporting</strong><br> <ul> <li>Apply quality assurance standards across all work streams.</li> <li>Implement robust reporting mechanisms for budget, timelines, and KPIs.</li> <li>Maintain accurate financial and project documentation, including lessons learned and closure reports.</li> </ul> <strong>Risk, issue and change management</strong><br> <ul> <li>Define and maintain risk and change strategies, ensuring stakeholders are informed of potential impacts.</li> </ul> <strong>Financial management</strong><br> <ul> <li>Align outcomes with benefits realisation plans and manage scope changes effectively.</li> <li>Maintain business cases and ensure ongoing viability of projects and programmes.</li> <li>Forecast and report on budgets and expenditure accurately.</li> </ul> <h4>Who you are</h4> <ul> <li>Over 5 years of experience managing major complex projects within the ICT industry.</li> <li>Strong leadership and stakeholder engagement skills, with the ability to influence at senior levels.</li> <li>Proven ability to manage multiple complex projects concurrently.</li> <li>Excellent interpersonal and communication skills, including confident presentations at executive level.</li> <li>Professional qualifications: Prince2 Practitioner or PMP, MSP Foundation.</li> <li>Experience in programme and project budget management, financial accounting, and telecommunications environments.</li> <li>Flexible and adaptable in dynamic environments, with strong cross-functional collaboration capabilities.</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What’s in it for you</h4> <ul> <li>Opportunity to lead high-impact projects for global enterprise customers.</li> <li>Exposure to senior stakeholders and strategic decision-making.</li> <li>Work in a collaborative, innovative environment with cutting-edge technologies.</li> <li>Professional growth through challenging projects and leadership responsibilities.</li> </ul> <h4>What skills you will learn</h4> <ul> <li>Advanced project governance and risk management techniques.</li> <li>Strategic stakeholder engagement and negotiation skills.</li> <li>Financial planning and benefits realisation in large-scale programmes.</li> <li>Leadership in multi-domain, cross-functional environments.</li> </ul> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>

<p><h4>Who we are</h4> <p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking a highly experienced customer programme manager to lead large-scale, customer-facing projects and programmes across multiple domains for our enterprise clients. This role involves managing complex, multi-party teams, driving delivery excellence, and ensuring alignment with time, cost, and quality standards. The individual will oversee governance, risk management, resource planning, and financial control, while engaging senior stakeholders and supporting pre-sales activities.</p> <h4>What you will do</h4> <strong>Vision, planning and control</strong><br> <ul> <li>Define and communicate the high-level vision and desired future state for the programme.</li> <li>Create detailed programme plans, including resource requirements, interdependencies, and critical paths.</li> <li>Integrate all work streams into a cohesive programme plan and manage performance against measurable outcomes.</li> <li>Develop stakeholder communication plans and manage resource forecasting throughout the lifecycle.</li> </ul> <strong>Organisation & leadership</strong><br> <ul> <li>Build and lead high-performing cross-functional teams.</li> <li>Clarify skills requirements and manage recruitment and development during engagement.</li> <li>Act as a coach and mentor, fostering collaboration and motivation.</li> <li>Influence relationships with internal and external stakeholders and support effective business change.</li> </ul> <strong>Quality assurance and reporting</strong><br> <ul> <li>Apply quality assurance standards across all work streams.</li> <li>Implement robust reporting mechanisms for budget, timelines, and KPIs.</li> <li>Maintain accurate financial and project documentation, including lessons learned and closure reports.</li> </ul> <strong>Risk, issue and change management</strong><br> <ul> <li>Define and maintain risk and change strategies, ensuring stakeholders are informed of potential impacts.</li> </ul> <strong>Financial management</strong><br> <ul> <li>Align outcomes with benefits realisation plans and manage scope changes effectively.</li> <li>Maintain business cases and ensure ongoing viability of projects and programmes.</li> <li>Forecast and report on budgets and expenditure accurately.</li> </ul> <h4>Who you are</h4> <ul> <li>Over 7 years of experience managing major programmes within the ICT industry.</li> <li>Strong leadership and stakeholder engagement skills, with the ability to influence at senior levels.</li> <li>Proven ability to manage multiple complex projects concurrently.</li> <li>Excellent interpersonal and communication skills, including confident presentations at executive level.</li> <li>Professional qualifications: Prince2 Practitioner or PMP, MSP Foundation.</li> <li>Experience in programme and project budget management, financial accounting, and telecommunications environments.</li> <li>Flexible and adaptable in dynamic environments, with strong cross-functional collaboration capabilities.</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What’s in it for you</h4> <ul> <li>Opportunity to lead high-impact programmes for global enterprise customers.</li> <li>Exposure to senior stakeholders and strategic decision-making.</li> <li>Work in a collaborative, innovative environment with cutting-edge technologies.</li> <li>Professional growth through challenging projects and leadership responsibilities.</li> </ul> <h4>What skills you will learn</h4> <ul> <li>Advanced programme governance and risk management techniques.</li> <li>Strategic stakeholder engagement and negotiation skills.</li> <li>Financial planning and benefits realisation in large-scale programmes.</li> <li>Leadership in multi-domain, cross-functional environments.</li> </ul> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <p>We are seeking an experienced and customer-focused Fairmont Gold Manager to join our prestigious luxury hotel in Cairo, Egypt. In this pivotal leadership role, you will oversee all aspects of the Fairmont Gold experience, ensuring exceptional service delivery while maintaining the highest standards of hospitality. You will lead a dedicated team, manage guest relations, and drive operational excellence across all Fairmont Gold services and amenities. This position offers the opportunity to make a meaningful impact on guest satisfaction while fostering a collaborative and supportive work environment.</p> <p><strong>Responsibilities include:</strong></p> <ul> <li>Manage all aspects of Fairmont Gold operations in accordance with Fairmont hotel standards and service procedures</li> <li>Direct and implement a service and leadership philosophy that guides staff and ensures consistent excellence</li> <li>Anticipate guest needs, respond promptly to inquiries, and maintain positive guest relations at all times</li> <li>Monitor and maintain cleanliness, sanitation, and organization of all Fairmont Gold work areas</li> <li>Maintain comprehensive knowledge of hotel features, services, room types, rates, packages, promotions, and daily occupancy levels</li> <li>Track and forecast daily, weekly, and monthly Fairmont Gold occupancy levels and adjust departmental planning accordingly</li> <li>Review daily business levels, anticipate critical situations, and develop effective solutions to expedite operations</li> <li>Prepare weekly work schedules in accordance with staffing guidelines and labor forecasts; adjust schedules to meet business demands</li> <li>Ensure staff attendance and document any late or absent employees</li> <li>Conduct pre-shift meetings with staff to review pertinent business information and daily priorities</li> <li>Inspect staff grooming and attire; address any deficiencies professionally and supportively</li> <li>Constantly monitor staff performance and provide constructive feedback to rectify any service deficiencies</li> <li>Monitor check-in and check-out processes; assist where necessary to alleviate pressure and process guests expediently</li> <li>Monitor communication logs and ensure guest requests are followed up within 15-20 minutes</li> <li>Screen, interview, and facilitate the hiring of Fairmont Gold team members</li> <li>Conduct comprehensive training programs for new hires and ongoing development for existing staff</li> <li>Provide performance feedback and handle disciplinary matters according to hotel standards</li> <li>Contact newly registered VIP guests within 15 minutes of check-in to establish satisfaction and resolve any concerns</li> <li>Ensure security of guest room access and maintain awareness of undesirable persons on premises</li> <li>Monitor and ensure all cashiering procedures comply with accounting policies, including bank reconciliation, shortages/overages, late charges, and payment processing</li> <li>Work with the Executive Chef to determine Fairmont Gold Lounge menu, food costs, ordering, and presentation</li> <li>Provide direction and guidance to Fairmont Gold Supervisors to maintain service and food quality standards</li> <li>Assist guests with reports of lost or stolen articles following hotel policy</li> <li>Adhere to hotel requirements for guest and colleague accidents, injuries, and emergency situations</li> <li>Coordinate with Housekeeping management to ensure accurate room status and readiness for check-in</li> <li>Review arrival reports, VIP pre-registration, and special requests for accuracy and completeness</li> <li>Review credit check reports and follow up on accounts beyond approved credit limits</li> <li>Coordinate delivery of in-room amenities to ensure timely service</li> <li>Review late checkout requests and communicate approvals to Housekeeping</li> <li>Monitor out-of-order rooms and coordinate with respective departments for resolution</li> <li>Complete nightly rate checks and maintain awareness of discrepant rooms</li> <li>Conduct monthly departmental meetings and attend designated organizational meetings</li> <li>Complete departmental filing and maintain detailed records of attendance and performance conversations</li> <li>Conduct performance reviews in a timely manner</li> <li>Foster a cooperative working climate that maximizes productivity and colleague morale</li> <li>Complete work orders for maintenance repairs and contact Engineering for urgent issues</li> <li>Document pertinent information in department logs and complete all closing duties</li> <li>Perform additional duties as assigned by management</li> </ul> <h4>Qualifications</h4> <ul> <li>Bachelor's degree, preferably in hospitality management or related field</li> <li>Minimum two years of leadership experience in concierge or front office operations in a luxury hotel environment</li> <li>Certification in an alcohol awareness program (TABC)</li> <li>Food handling certification</li> <li>Previous training and certification in liquor, wine, food service, and sanitation procedures</li> <li>Fluency in English, both verbal and written</li> <li>Proficiency in basic arithmetic and financial calculations</li> <li>Proven ability to balance guest service, colleague satisfaction, and profitability objectives</li> <li>Demonstrated ability to suggestively sell services and amenities</li> <li>Strong guest relations training background and experience</li> <li>Exceptional leadership and team management skills</li> <li>Advanced problem-solving and conflict resolution abilities</li> <li>Proficiency with hotel property management systems (PMS) and Microsoft Office applications</li> <li>Excellent communication and interpersonal skills</li> <li>Strong organizational and time management abilities</li> <li>Ability to work flexible shifts, including evenings, weekends, and holidays as required</li> <li>Demonstrated crisis management and decision-making capabilities under pressure</li> <li>Cultural awareness and sensitivity in a diverse, international environment</li> <li>Meticulous attention to detail in documentation and record-keeping</li> <li>Ability to train, mentor, and develop team members effectively</li> <li>Strong analytical skills with the ability to interpret data and trends</li> <li>Resilience and adaptability in a fast-paced hospitality environment</li> </ul></p><p></p>

<p><h4>Company description</h4> <p>Reasons to work at Accor</p> <p>We are far more than a global leader. We welcome you as you are, and with us you will find a career and a brand that match your personality.</p> <p>We support you in growing and learning every day. We make sure that your work has meaning in your life and that, on your journey with us, you can explore Accor’s limitless opportunities.</p> <p>At Accor, you can write every chapter of your own story, and together we can shape the future of hospitality.</p> <p>Do what you love, contribute to communities around the world</p> <h4>Job description</h4> <h4>Scope of position:</h4> <p>As our revenue manager, you will lead the development and execution of strategic revenue initiatives designed to maximize room revenue, total hotel profitability, and market share. You will leverage strong analytical expertise and commercial acumen to drive data-informed pricing, forecasting, and distribution decisions. Working in close collaboration with sales, marketing and operations, you will ensure optimal commercial alignment, performance optimization, and sustainable revenue growth across all segments. Additionally, you will directly oversee the reservations team via the reservations manager to ensure optimal booking conversion, quality control, and luxury service alignment with distribution strategies.</p> <h4>Responsibilities:</h4> <ul> <li><strong>Revenue strategy & optimization</strong><br> Develop and implement comprehensive revenue management strategies to maximize room revenue, total hotel profitability, and market share;<br> Drive dynamic pricing strategies based on demand patterns, seasonality, booking pace, and market trends;<br> Continuously evaluate performance and adjust tactical and strategic approaches to optimize results.<br> Drive total revenue management initiatives, collaborating with F&B, spa, and ancillary departments to optimize total revenue per available room (TrevPAR).<br> Partner with the F&B director and culinary teams to implement structured restaurant revenue management strategies; analyse shift-by-shift demand, optimize table mix/seating configurations, and introduce dynamic pricing or menu engineering strategies during peak and off-peak periods to maximize RevPASH (revenue per available seat hour).</li> <li><strong>Forecasting & budgeting</strong><br> Prepare accurate daily, weekly, and monthly forecasts using historical data, market intelligence, and forward-looking demand indicators;<br> Actively participate in the annual budgeting process, providing strategic insights and revenue projections;<br> Conduct variance analysis and present actionable recommendations to senior management.</li> <li><strong>Reservations & operational oversight</strong><br> Directly manage and mentor the reservations manager, ensuring the reservations department is aligned with daily yielding strategies, inventory controls, and overbooking policies.<br> Monitor and optimize reservation voice-channel performance, including call conversion rates, mystery shopper scores, and luxury service standards.<br> Ensure optimal management of group blocks, wholesale provisionals, and all VIP guest desk queues within the reservations team.</li> <li><strong>Distribution channel management</strong><br> Oversee and optimize all distribution channels, including OTA, direct, GDS, corporate, HConnect, Tourplan, CGConnect and wholesale segments;<br> Ensure a balanced and profitable channel mix, minimizing distribution costs while maximizing net revenue contribution;<br> Maintain absolute integrity and compliance with Accor rate parity policies and brand distribution standards.<br> Monitor channel performance and implement strategies to drive direct bookings and improve channel efficiency.<br> Leverage ALL (Accor Live Limitless) loyalty data, promotions, and private rates to drive direct booking conversion and member acquisition.</li> <li><strong>Market analysis & competitive benchmarking</strong><br> Analyze market trends, competitor performance, and industry dynamics using tools such as STR reports and other market intelligence platforms;<br> Identify revenue opportunities and proactively mitigate potential risks;<br> Maintain a strong understanding of the competitive landscape to support strategic positioning.</li> <li><strong>Commercial collaboration</strong><br> Work closely with the director of revenue / director of sales & marketing to align pricing strategies with promotional campaigns and sales initiatives;<br> Provide revenue guidance and analytical support for corporate, group, and MICE contract negotiations to ensure profitability.</li> <li><strong>Systems & data management</strong><br> Manage revenue management systems and ensure data accuracy and integrity across PMS, CRS, RMS, and distribution platforms;<br> Leverage technology and automation tools to enhance forecasting precision and operational efficiency.<br> Act as the property champion for Accor revenue management audits, ensuring all system configurations meet corporate benchmarks.</li> <li><strong>Reporting & performance monitoring</strong><br> Deliver regular revenue performance reports to the general manager, director of revenue and regional leadership;<br> Monitor and analyze key KPIs including RevPAR, ADR, occupancy, GOP;<br> Translate data into strategic insights to drive informed decision-making.</li> <li><strong>Team leadership & development</strong><br> Lead, mentor, and develop the revenue and reservations team to achieve high-performance standards;<br> Foster a strong data-driven and analytical culture within the department, promoting continuous improvement and commercial excellence.</li> </ul> <h4>Qualifications</h4> <ul> <li>Bachelor’s degree in hospitality, business, finance, or related field (master’s preferred);</li> <li>Strong knowledge of luxury hospitality market dynamics (leisure, MICE, corporate, wholesale);</li> <li>Expertise in forecasting, pricing strategy, yield management, and distribution optimization;</li> <li>Deep working knowledge of Accor distribution systems (TARS, Opera PMS and Accor-approved RMS platforms like IDeaS);</li> <li>Analytical mindset with excellent attention to detail;</li> <li>Strong communication, presentation, and cross-department collaboration skills;</li> <li>Strategic thinker with hands-on execution capability;</li> <li>Fluency in English;</li> <li>Proven leadership experience in managing and developing high-performing teams, specifically spanning both revenue and reservations functions;</li> <li>Familiarity with restaurant revenue management (RRM) principles, metrics (e.g., RevPASH, meal duration, seat occupancy optimization), and F&B reservation platforms (e.g., SevenRooms, OpenTable, Dineplan);</li> <li>Proven track record and strong understanding of revenue management principles;</li> <li>Confident and articulate communication, presenting data, negotiation and relationship building;</li> <li>Proficient in establishing and nurturing effective working connections across all organisational levels;</li> <li>Challenge and influence strategy and identify new opportunities;</li> <li>Skilled in inspiring, educating, and instilling a revenue-focused ethos within the hotel.</li> </ul></p><p></p>

<p><h4>Who we are</h4> <p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking a Customer Delivery Project Lead to oversee the end-to-end delivery of complex, customer-facing projects for enterprise clients in Germany. This role focuses on managing multi-country, multi-domain initiatives, ensuring delivery aligns with time, cost, and quality expectations while adhering to governance standards. The individual will collaborate with cross-functional teams, stakeholders, and partners to translate business requirements into actionable plans and deliver transformative IT and business solutions.</p> <h4>What you’ll do</h4> <ul> <li>Lead the delivery of enterprise customer projects, managing complexity across multiple domains and regions.</li> <li>Translate business requirements into structured delivery plans and secure stakeholder alignment.</li> <li>Establish and maintain governance controls, including budgeting, resourcing, and risk management frameworks.</li> <li>Identify, manage, and mitigate risks, dependencies, and issues throughout the project lifecycle.</li> <li>Ensure adherence to Vodafone methodologies and continuously improve delivery processes.</li> <li>Facilitate transition into live service while minimising operational risk.</li> <li>Align project outputs with broader programme objectives and escalate scope or dependency challenges.</li> <li>Contribute to pre-sales activities, including RFP responses and delivery planning.</li> <li>Manage Agile delivery practices, including release planning, Scrum of Scrums, and roadmap updates.</li> <li>Develop and maintain project plans, stakeholder communication strategies, and reporting frameworks.</li> <li>Lead cross-functional teams, ensuring collaboration and effective utilisation of resources.</li> <li>Provide regular reporting on project performance, including financials, timelines, and quality metrics.</li> <li>Maintain financial oversight, including forecasting, budgeting, and benefits tracking.</li> </ul> <h4>Who you are</h4> <ul> <li>Experienced in managing complex, end-to-end customer delivery projects within the ICT sector.</li> <li>Skilled in Agile delivery frameworks, tools, and collaborative methodologies.</li> <li>Capable of influencing and engaging stakeholders at all organisational levels.</li> <li>Proficient in building and leading cross-functional, high-performing teams.</li> <li>Strong in stakeholder communication, including presenting to senior audiences.</li> <li>Knowledgeable in financial management, budgeting, and business case evaluation.</li> <li>Fluent in German (C-level) and proficient in English (minimum B-level).</li> <li>Certified in recognised project management methodologies such as PRINCE2, PMP, PMI-ACP, or SAFe Agilist.</li> <li>Able to manage multiple projects simultaneously while maintaining delivery excellence.</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What's in it for you</h4> <ul> <li>Opportunity to lead high-impact, international projects for enterprise customers.</li> <li>Exposure to complex, multi-domain transformation initiatives.</li> <li>Collaborative environment with diverse, cross-functional teams and stakeholders.</li> <li>Professional development through engagement with advanced Agile methodologies and tools.</li> <li>Experience working within a global technology and transformation organisation.</li> </ul> <h4>What skills you will learn</h4> <ul> <li>Advanced stakeholder management and negotiation techniques in global environments.</li> <li>End-to-end governance, risk, and financial management for large-scale programmes.</li> <li>Agile leadership across multiple teams and delivery streams.</li> <li>Strategic planning and execution in complex, multi-country projects.</li> <li>Enhanced communication and influencing skills at senior leadership levels.</li> </ul> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>

<p><h4>Join us</h4> <p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p> <h4>Role purpose</h4> <p><strong>Technology and tools planning:</strong> Develop and execute technology and tools planning strategies that align with local, global, and regulatory standards.</p> <p><strong>Network security architecture:</strong> Collaborate with architecture teams to ensure network security designs are compliant with security standards.</p> <p><strong>Secure by design (SBD):</strong> Oversee the Secure by Design initiatives from a cybersecurity perspective, ensuring all new designs comply with security standards.</p> <p><strong>New products and services:</strong> Evaluate and recommend new and emerging security products and technologies to enhance Vodafone public cloud security portfolio.</p> <p><strong>Technology management:</strong> Provide consultancy and manage customers (internal and external) requirements and provide them with recommendation, HLD, LLD and own the implementation.</p> <p><strong>Secure public cloud:</strong> Ensure all Vodafone security controls are applied to our public cloud tiers (Infrastructure as a Service (IaaS), Platform as a Service (PaaS) and Software as a Service (SaaS)).</p> <p><strong>Enterprise business services:</strong> Support enterprise business services, both cloud and non-cloud, ensuring robust security measures are in place.</p> <p><strong>Capacity planning:</strong> Maintain and expand capacity planning for all cybersecurity tools, ensuring scalability and efficiency.</p> <h4>Who you are</h4> <p><strong>IT network security:</strong></p> <ul> <li>Plan, design, implement and evaluate security-focused tools and services including project leadership roles to Vodafone IT network security and Vodafone enterprise/public cloud customers.</li> <li>Review client requirements to identify their needs and build security technical offer with our partners.</li> <li>Ensure that all streams are running on the right track and fulfilling their main objectives.</li> </ul> <p><strong>Optimize network quality:</strong></p> <ul> <li>Provide study of new security systems, tools or features.</li> <li>Develop and implement software tools to monitor the security systems and to provide useful statistics, trend analysis using historical data to capture the subscriber behaviour and profile across different seasons and occasions.</li> </ul> <p><strong>Technology development:</strong></p> <ul> <li>Alignment with Vodafone Group plans.</li> <li>Liaise with overall technology strategy.</li> </ul> <p><strong>Cross function, support and communication:</strong></p> <ul> <li>Maintain a close liaison with all departments within Vodafone.</li> <li>Support marketing, product and services, radio and core in network connectivity and new services.</li> <li>Ensure projects and activities delivery with vendors on time and within allocated budget.</li> </ul> <h4>Not a perfect fit?</h4> <p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p> <h4>Role requirements</h4> <ul> <li>B.Sc. Communication or Computer Engineering or Computer Science is a must.</li> <li>Minimum of 3 years’ experience in network and security positions; preferred at least 2 years’ experience in systems integration or managed security services in a top tier professional services firm.</li> </ul> <p><strong>Competencies:</strong></p> <ul> <li>Excellent teamwork skills.</li> <li>Results oriented, high energy, self-motivated.</li> <li>Ability to manage expectations of stakeholders (internal and external clients).</li> <li>Strong communication and presentation skills.</li> <li>Comfortable working in a project based / client serving model.</li> <li>Comfortable working with different internal and external entities (technical teams, presales, commercial and customers).</li> </ul> <p><strong>Technical skills:</strong></p> <ul> <li>Experience in NGFW, intrusion detection/prevention, WAF, email security.</li> <li>Deep knowledge about cyber security controls and awareness of global cyber security standards and compliance programs is a must.</li> <li>And/or experience in EDR, SIEM solutions and endpoint security.</li> <li>And/or experience in design, implement, seize IAM, PAM, SSO, MDM solutions.</li> <li>Preferred experience in technologies SOAR, UBA.</li> <li>Experience in designing secure network architectures, virtualization technologies, identity and access management principles, application security, encryption technologies, DNS and web applications.</li> <li>Basic knowledge of security compliance standards is a plus.</li> <li>Good knowledge of cloud technologies and cloud security.</li> <li>Good knowledge in payment solutions security.</li> <li>Vendor certification (Fortigate, Palo Alto, Forcepoint, F5, etc.) is a plus.</li> <li>Deep understanding of business dynamics and the agility to adapt to changes quickly and effectively.</li> </ul> <p><strong>Certifications:</strong></p> <ul> <li>PCNSE is a plus.</li> <li>Firewall management: Fortinet NSE (Network Security Expert) or equivalent is a must.</li> <li>Cisco networking certifications is a must.</li> </ul> <h4>Who we are</h4> <p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p> <p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please contact the recruitment team for guidance.</p> <p><strong>Together we can.</strong></p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>Portaluna, a Morgans Originals Hotel</strong></p><br><p>Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know -- connecting people to the city, the culture and the moment.</p><br><p>This is an exciting new position within Ennismore’s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt.</p><br><br>Job Description<br><br><p>Responsibilities</p><br><p>Team Leadership &amp; Management:</p><br><p>· Supervise, train, and develop the bar team to ensure they consistently deliver high-quality service and adhere to operational standards.</p><br><p>· Maintain a positive and motivated team environment through coaching, mentoring, and feedback.</p><br><p>· Oversee daily bar operations, ensuring efficient service and timely delivery of drinks to guests.</p><br><p>Beverage Expertise &amp; Innovation:</p><br><p>· Develop and curate creative cocktail menus that align with the restaurant's concept and guest preferences.</p><br><p>· Keep up to date with the latest trends in the beverage industry, including new cocktail styles, spirits, and mixology techniques.</p><br><p>· Ensure that bartenders are knowledgeable about the beverage menu, including drink ingredients, preparation techniques, and ideal pairings.</p><br><p>· Provide recommendations to guests on specialty cocktails, wines, and other beverages.</p><br><p>Guest Service Excellence:</p><br><p>· Ensure that all guests receive a memorable experience through personalized service, attention to detail, and an engaging approach.</p><br><p>· Handle guest complaints or concerns promptly and professionally, ensuring swift resolution while maintaining high levels of guest satisfaction.</p><br><p>· Foster strong relationships with regular guests, understanding their preferences and ensuring personalized service.</p><br><p>Inventory &amp; Stock Management:</p><br><p>· Oversee bar inventory, ensuring that the necessary supplies are stocked, including spirits, wine, and other beverages.</p><br><p>· Coordinate with purchasing and suppliers to maintain stock levels, track usage, and order supplies as needed.</p><br><p>· Conduct regular inventory checks and manage stock rotation to prevent wastage and ensure cost-effective use of resources.</p><br><p>Health &amp; Safety Compliance:</p><br><p>· Enforce all health, safety, and hygiene standards in the bar area, ensuring compliance with local regulations and internal policies.</p><br><p>· Ensure the bar area is kept clean, organized, and safe for both staff and guests at all times.</p><br><p>· Supervise the safe handling of alcohol, including monitoring guest consumption and preventing over-service.</p><br><p>Upselling &amp; Revenue Generation:</p><br><p>· Promote upselling of premium spirits, cocktails, and wine selections to enhance guest satisfaction and increase bar revenue.</p><br><p>· Introduce innovative drink specials or themed promotions to boost sales and attract guests.</p><br><p>Administration &amp; Reporting:</p><br><p>· Manage daily cash handling, including the accurate processing of payments, tips, and transactions.</p><br><p>· Prepare daily, weekly, and monthly reports related to bar sales, inventory, and staff performance.</p><br><p>· Collaborate with management on budgeting, cost control, and revenue generation strategies.</p><br><p>Training &amp; Development:</p><br><p>· Conduct regular training sessions for bar staff to improve product knowledge, service standards, and mixology skills.</p><br><p>· Ensure that all staff are well-versed in customer service practices, health and safety standards, and company policies.</p><br><p>Special Events &amp; Promotions:</p><br><p>· Plan and coordinate bar events, promotions, and themed nights to increase guest engagement and revenue.</p><br><p>· Work closely with other departments (e.g., marketing and events) to organize and execute special events that feature signature cocktails or exclusive beverages.</p><br><p>Problem Resolution &amp; Continuous Improvement:</p><br><p>· Proactively address and resolve operational challenges, ensuring the team stays focused on providing excellent service.</p><br><p>· Collect and act on guest feedback to continuously improve the quality of service and experience.</p><br><p>· Identify areas for improvement in processes and service, providing suggestions for enhancements to the management team.</p><br><p>Additional Responsibilities:</p><br><p>· Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</p><br><br>Qualifications<br><br><p>Abilities/Key Competencies/Skills</p><br><p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Heartist service culture to be responsive, respectful and deliver a great experience.</p><br><p>Leading Myself</p><br><p>· Positive Orientation</p><br><p>· Operational Decision Making</p><br><p>· Self-Development &amp; Management</p><br><p>Leading Others</p><br><p>· Developing an Empowered Team</p><br><p>· Leading an Engaged and Diverse Team</p><br><p>· Communication</p><br><p>Leading the Business</p><br><p>· Advocating Guest Passion</p><br><p>· Business Planning and Analysis</p><br><p>· Business Improvement and Change</p><br><p>Experience/Certificates/Education</p><br><p>· Experience: Minimum of 1-2 years in a supervisory role in bar operations, preferably in a high-end bar / restaurant or a luxury hospitality environment. Extensive knowledge of mixology, spirits, wines, and cocktail preparation.</p><br><p>· Education: Bachelor’s degree in Hospitality Management, Business Administration, or a related field.</p><br><p>· Skills &amp; Attributes:</p><br><p>o Strong leadership and people management skills.</p><br><p>o Excellent interpersonal and communication abilities.</p><br><p>o Attention to detail and strong organizational skills.</p><br><p>o Proven ability to manage multiple priorities and meet deadlines.</p><br><p>o Ability to handle confidential and sensitive information.</p><br><p>o In-depth knowledge of beverage trends, mixology, and premium beverage offerings.</p><br><p>o Proficiency in relevant software and MS Office Suite.</p><br><p>o Professional and well-presented at all times.</p><br><p>o Customer-centric approach with a passion for hospitality.</p><br><p>o Proactive problem-solver with a solutions-oriented mindset.</p><br><p>o Ability to work in a fast-paced, dynamic environment.</p><br><p>o Must be able to handle multiple tasks and adapt to changing priorities.</p><br><br>Additional Information<br><br><p>What awaits you...</p><br><ul><li>The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.</li><li>The ability to challenge the norm and work in an environment that is both creative and rewarding.</li><li>Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.</li><li>A competitive package and plenty of development opportunities.</li></ul> </div>

<p><h4>Role purpose:</h4> <p>The senior accounts payable processor is a subject-matter expert and operational anchor within the Egypt GBS payables team. Beyond executing complex transactions, this role owns the quality of AP output across multiple divisions — reviewing balances, leading period-end close activities, driving variance analysis, and coaching junior associates. This person is the go-to for anything that requires judgement, not just process execution. As the Egypt shared services centre grows into a fully integrated GBS model, this role will play a visible part in embedding standards, resolving escalations, and supporting knowledge transfer from the broader shared services network.</p> <h4>Key responsibilities:</h4> <p><strong>AP balance review & ledger ownership</strong></p> <ul> <li>Own the completeness and accuracy of the AP sub-ledger across assigned divisions — not just process invoices but actively review and manage the ledger</li> <li>Perform and review AP balance reconciliations; investigate and clear aged, stale, or unexplained items within defined timelines</li> <li>Identify risks in the AP ledger (unapplied credits, duplicate payments, mispostings) and drive resolution proactively</li> <li>Present AP balance position to the team lead / finance manager in weekly review meetings</li> </ul> <p><strong>GS (goods & services) schedule support</strong></p> <ul> <li>Support the preparation and review of GS schedules used for accruals, cut-off, and period-end reporting</li> <li>Ensure GS schedules accurately reflect receipt-confirmed but uninvoiced liabilities and are reconciled to the AP ledger</li> <li>Coordinate with procurement and operations teams to confirm receipt status and resolve discrepancies in a timely manner</li> <li>Maintain schedule templates and support their standardisation across divisions</li> </ul> <p><strong>Multi-division variance analysis</strong></p> <ul> <li>Perform AP variance analysis across business divisions — explaining movement in AP balances, days payable outstanding (DPO), and payment performance versus prior period and budget</li> <li>Identify and explain significant variances between sub-ledger and GL; escalate items requiring journal adjustments</li> <li>Prepare variance commentary suitable for finance manager review and, where required, for divisional business partners</li> <li>Track and trend key AP metrics (aging profile, invoice processing cycle time, exception rates) to highlight operational risks</li> </ul> <p><strong>Month-end & period close</strong></p> <ul> <li>Lead the AP month-end close checklist for assigned entities — accruals, GR/IR clearing, cut-off reviews, and reconciliations</li> <li>Post and review AP-related journal entries; ensure period-end entries are accurate, complete, and properly supported</li> <li>Coordinate close timelines with the wider GBS team (AR, GL, reporting) to meet group deadlines</li> <li>Review junior associate close deliverables before submission</li> </ul> <p><strong>Team support & quality oversight</strong></p> <ul> <li>Review AP transactions processed by associates for accuracy, compliance, and completeness — provide structured feedback</li> <li>Act as first-level escalation for complex vendor disputes, coding queries, and payment exceptions</li> <li>Support onboarding and practical training of new AP team members</li> <li>Document and maintain AP process guides and SOPs relevant to the Egypt GBS centre</li> </ul> <p><strong>Stakeholder & vendor management</strong></p> <ul> <li>Manage relationships with key vendors and internal business unit finance contacts across assigned divisions</li> <li>Resolve escalated vendor queries professionally and within SLA, with clear documentation</li> <li>Liaise with procurement, treasury, and tax teams on AP-related matters (payment terms, withholding tax, intercompany)</li> </ul> <p><strong>Controls & compliance</strong></p> <ul> <li>Ensure compliance with DoA, payment policies, and applicable local tax regulations (VAT, withholding tax)</li> <li>Identify and flag control gaps or process risks; propose practical process improvements</li> <li>Support internal and external audit requirements — documentation, walkthroughs, and audit queries</li> <li>Assist in the implementation of process improvements and system enhancements as the GBS model matures</li> </ul> <h4>Required qualifications:</h4> <ul> <li>4–7 years of progressive AP or broader finance experience, with a minimum of 2–3 years in a shared services or GBS environment</li> <li>Bachelor's degree in accounting, finance, or a related field; professional accounting qualification (CMA, CPA, ACCA, or equivalent) is preferred or actively in progress</li> <li>Demonstrated experience owning AP reconciliations, period-end close, and balance reviews — not just transactional processing</li> <li>Experience supporting or preparing GS/accrual schedules and variance analysis</li> <li>Strong SAP S/4HANA experience is required — must be comfortable running reports, querying ledgers, and using core AP transaction codes; hands-on experience with OpenText VIM and/or invoice validation is highly preferred</li> <li>Prior exposure to multi-entity, multi-currency environments; GCC or international business exposure is a strong advantage</li> <li>Advanced Excel skills — comfortable building and reviewing reconciliation models, pivot analyses, and variance schedules</li> </ul></p><p></p>

<p><h4>Role purpose:</h4> <p>The senior accounts payable processor is a subject-matter expert and operational anchor within the Egypt GBS payables team. Beyond executing complex transactions, this role owns the quality of AP output across multiple divisions — reviewing balances, leading period-end close activities, driving variance analysis, and coaching junior associates. This person is the go-to for anything that requires judgement, not just process execution. As the Egypt shared services centre grows into a fully integrated GBS model, this role will play a visible part in embedding standards, resolving escalations, and supporting knowledge transfer from the broader shared services network.</p> <h4>Key responsibilities:</h4> <p><strong>AP balance review & ledger ownership</strong></p> <ul> <li>Own the completeness and accuracy of the AP sub-ledger across assigned divisions — not just process invoices but actively review and manage the ledger.</li> <li>Perform and review AP balance reconciliations; investigate and clear aged, stale, or unexplained items within defined timelines.</li> <li>Identify risks in the AP ledger (unapplied credits, duplicate payments, mispostings) and drive resolution proactively.</li> <li>Present AP balance position to the team lead / finance manager in weekly review meetings.</li> </ul> <p><strong>GS (goods & services) schedule support</strong></p> <ul> <li>Support the preparation and review of GS schedules used for accruals, cut-off, and period-end reporting.</li> <li>Ensure GS schedules accurately reflect receipt-confirmed but uninvoiced liabilities and are reconciled to the AP ledger.</li> <li>Coordinate with procurement and operations teams to confirm receipt status and resolve discrepancies in a timely manner.</li> <li>Maintain schedule templates and support their standardisation across divisions.</li> </ul> <p><strong>Multi-division variance analysis</strong></p> <ul> <li>Perform AP variance analysis across business divisions — explaining movement in AP balances, days payable outstanding (DPO), and payment performance versus prior period and budget.</li> <li>Identify and explain significant variances between sub-ledger and GL; escalate items requiring journal adjustments.</li> <li>Prepare variance commentary suitable for finance manager review and, where required, for divisional business partners.</li> <li>Track and trend key AP metrics (aging profile, invoice processing cycle time, exception rates) to highlight operational risks.</li> </ul> <p><strong>Month-end & period close</strong></p> <ul> <li>Lead the AP month-end close checklist for assigned entities — accruals, GR/IR clearing, cut-off reviews, and reconciliations.</li> <li>Post and review AP-related journal entries; ensure period-end entries are accurate, complete, and properly supported.</li> <li>Coordinate close timelines with the wider GBS team (AR, GL, reporting) to meet group deadlines.</li> <li>Review junior associate close deliverables before submission.</li> </ul> <p><strong>Team support & quality oversight</strong></p> <ul> <li>Review AP transactions processed by associates for accuracy, compliance, and completeness — provide structured feedback.</li> <li>Act as first-level escalation for complex vendor disputes, coding queries, and payment exceptions.</li> <li>Support onboarding and practical training of new AP team members.</li> <li>Document and maintain AP process guides and SOPs relevant to the Egypt GBS centre.</li> </ul> <p><strong>Stakeholder & vendor management</strong></p> <ul> <li>Manage relationships with key vendors and internal business unit finance contacts across assigned divisions.</li> <li>Resolve escalated vendor queries professionally and within SLA, with clear documentation.</li> <li>Liaise with procurement, treasury, and tax teams on AP-related matters (payment terms, withholding tax, intercompany).</li> </ul> <p><strong>Controls & compliance</strong></p> <ul> <li>Ensure compliance with DoA, payment policies, and applicable local tax regulations (VAT, withholding tax).</li> <li>Identify and flag control gaps or process risks; propose practical process improvements.</li> <li>Support internal and external audit requirements — documentation, walkthroughs, and audit queries.</li> <li>Assist in the implementation of process improvements and system enhancements as the GBS model matures.</li> </ul> <h4>Required qualifications:</h4> <ul> <li>4–7 years of progressive AP or broader finance experience, with a minimum of 2–3 years in a shared services or GBS environment.</li> <li>Bachelor's degree in accounting, finance, or a related field; professional accounting qualification (CMA, CPA, ACCA, or equivalent) is preferred or actively in progress.</li> <li>Demonstrated experience owning AP reconciliations, period-end close, and balance reviews — not just transactional processing.</li> <li>Experience supporting or preparing GS/accrual schedules and variance analysis.</li> <li>Strong SAP S/4HANA experience is required — must be comfortable running reports, querying ledgers, and using core AP transaction codes; hands-on experience with OpenText VIM and/or invoice validation is highly preferred.</li> <li>Prior exposure to multi-entity, multi-currency environments; GCC or international business exposure is a strong advantage.</li> <li>Advanced Excel skills — comfortable building and reviewing reconciliation models, pivot analyses, and variance schedules.</li> </ul></p><p></p>

<p><h4>Job summary</h4> <p>The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.</p> <h4>Candidate profile</h4> <h4>Education and experience</h4> <ul> <li>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR</li> <li>4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.</li> </ul> <h4>Core work activities</h4> <h4>Building successful relationships that generate sales opportunities</h4> <ul> <li>Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.</li> <li>Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.</li> <li>Develops relationships within community to strengthen and expand customer base for sales opportunities.</li> <li>Manages and develops relationships with key internal and external stakeholders.</li> <li>Provides accurate, complete and effective turnover to Event Management.</li> </ul> <h4>Managing sales activities</h4> <ul> <li>Participates in sales calls with members of sales team to acquire new business and/or close on business.</li> <li>Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</li> </ul> <h4>Using knowledge of market trends and target customer information to maximize revenue</h4> <ul> <li>Identifies new business to achieve personal and location revenue goals.</li> <li>Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.</li> <li>Closes the best opportunities for the location based on market conditions and location needs.</li> <li>Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.</li> </ul> <h4>Providing exceptional customer service</h4> <ul> <li>Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.</li> <li>Services our customers in order to grow share of the account.</li> <li>Executes and supports the company’s customer service standards.</li> <li>Provides excellent customer service consistent with the daily service basics of the company.</li> <li>Sets a positive example for guest relations.</li> <li>Interacts with guests to obtain feedback on product quality and service levels.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.</p> <p>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</p> <p>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality.</p> <p>As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</p> <p>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client s time zone. Our client is a rapidly growing direct-to-consumer subscription brand founded by a celebrity chef and content creator, delivering curated monthly culinary experiences through exclusive recipes, cooking classes, and premium member content. With a massive organic social media audience and a passionate customer community, they are now investing heavily in paid acquisition and are seeking a Performance Marketing Specialist to help scale membership growth through data-driven advertising and conversion optimization. Role Overview The Performance Marketing Specialist will own the company's paid acquisition strategy across Meta while driving conversion rate optimization across the Shopify website. The Performance Marketing Specialist will build, test, optimize, and scale advertising campaigns, improve attribution and tracking systems, conduct ongoing CRO experiments, and collaborate closely with leadership to accelerate subscription growth. This role is ideal for someone who thrives on experimentation, enjoys making data-driven decisions, and has experience scaling DTC subscription brands. Location Fully Remote | 9:00 AM - 5:00 PM EST Key Responsibilities Paid Media Strategy &amp; Campaign Management Build, launch, and optimize Meta advertising campaigns. Manage traffic, conversion, and retargeting campaigns. Continuously test audiences, creative, messaging, and offers. Monitor campaign performance daily and optimize budget allocation. Scale winning campaigns while maintaining efficiency. Attribution, Tracking &amp; Analytics Maintain Meta Pixel implementation and tracking accuracy. Develop and manage UTM tracking structures. Support server-side tracking and third-party attribution platforms. Ensure advertising performance is accurately measured. Monitor campaign attribution and reporting integrity. Conversion Rate Optimization (CRO) Identify opportunities to improve Shopify conversion rates. Execute structured A/B testing across landing pages, messaging, pricing, and calls-to-action. Analyze customer behavior and conversion data. Implement optimization initiatives that improve revenue and membership growth. Performance Reporting &amp; Optimization Track KPIs including CPC, CTR, ROAS, conversion rate, and customer acquisition costs. Develop recurring performance reports. Identify optimization opportunities using campaign data. Recommend strategies to improve advertising performance and profitability. Creative Strategy &amp; Collaboration Develop creative testing ideas based on campaign performance. Brief new advertising concepts using performance insights. Collaborate closely with leadership on campaign strategy and priorities. Support continuous creative experimentation to improve acquisition results. Qualifications Experience 2+ years of experience managing Meta advertising campaigns. Experience supporting DTC or subscription-based brands preferred. Experience implementing advertising attribution and tracking systems. Experience improving website conversion rates through structured experimentation. Experience managing paid acquisition campaigns focused on customer growth. Experience working with Shopify. Experience with TikTok Ads is a plus. Qualifications Skills Strong expertise with Meta Ads Manager. Experience implementing Meta Pixel. Experience building UTM tracking structures. Familiarity with server-side tracking. Experience with Triple Whale. Experience with Hyros. Strong understanding of conversion rate optimization (CRO). Strong analytical and reporting skills. Experience conducting A/B testing. Working knowledge of Shopify. Strong understanding of performance marketing metrics including CPC, CTR, ROAS, and conversion rate. Excellent organizational and communication skills. What Success Looks Like Paid campaigns consistently generate profitable membership growth. Advertising budgets are efficiently allocated toward winning campaigns. Attribution systems accurately measure campaign performance. Shopify conversion rates improve through ongoing experimentation. Creative testing consistently produces scalable advertising concepts. Performance reporting provides actionable insights for continued growth.&nbsp;</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>2+ years of experience managing Meta advertising campaigns.</li><li>Experience supporting DTC or subscription-based brands preferred.</li><li>Experience implementing advertising attribution and tracking systems.</li><li>Experience improving website conversion rates through structured experimentation.</li><li>Experience managing paid acquisition campaigns focused on customer growth.</li><li>Experience working with Shopify.</li><li>Experience with TikTok Ads is a plus.</li><li>Strong expertise with Meta Ads Manager.</li><li>Experience implementing Meta Pixel.</li><li>Experience building UTM tracking structures.</li><li>Familiarity with server-side tracking.</li><li>Experience with Triple Whale.</li><li>Experience with Hyros.</li><li>Strong understanding of conversion rate optimization (CRO).</li><li>Strong analytical and reporting skills.</li><li>Experience conducting A/B testing.</li><li>Working knowledge of Shopify.</li><li>Strong understanding of performance marketing metrics including CPC, CTR, ROAS, and conversion rate.</li><li>Excellent organizational and communication skills.</li></ul><p></p></section>

Application Deadline: 30 September 2026Department: Sales & Marketing Location: Egypt - Cairo<br><br>Description<br><br>SCOPE<br><br>Responsible for achieving hotel targets by optimizing revenues through an assigned account base, as well as prospecting new clients in assigned markets. Assigned markets may change according to hotel needs. The key measurement of performance will be performance versus the Revenue goals.<br><br>OVERALL OBJECTIVES<br><br>The job of Sales Manager is executed satisfactorily when:The Hotel achieves its Financial Objectives. The Sales Team that the person works with achieves their Revenue Objectives. The person achieves their Personal Objectives. The TTTT is carried out to the satisfaction of both the Director of Sales / Director of Sales & Marketing. MAIN RESPONSIBILITIESResponsible for key account management on an assigned account base or geographic area, ensuring revenue maximization, achievement of personal targets and increasing fair market share versus competitor set. Responsible for prospecting new accounts. Responsible for all segments of assigned geographical markets, which may include, but not be exclusively limited to European markets. Conduct site inspections. Adhere to the Corporate SOP’s. Follow up of tentative bookings in the assigned markets. Detailed knowledge of competitor set. Detailed knowledge of all services provided by the Hotel and all relevant facts and figures of hotel. Responsible for timely contracting from the client base responsible for. SMART contracting to ensure optimum yielding during annual rate negotiations. Attend trade shows, sales blitz, workshops, etc. in the assigned markets. Assist the Director of Sales / Director of Sales & Marketing in defining an annual sales action plan and execute set actions accordingly. Assist the Director of Sales / Director of Sales & Marketing with the preparation of the annual budget by providing statistics and forecasts of account productions. Execute sales actions within set cost budget structure. Document all sales actions in SFA (S&C). Update OPERA contact database at all times.<br>Cross sell other Kempinski Hotels. Understand, and follow the Company Sales Vision. Participation in Duty Manager rota. Understand and strictly adhere to the Rules & Regulations established in the Employees Handbook and the Hotel’s policy on Fire, Hygiene, Health & Safety. Ensure that all potential and real hazards are reported and rectified immediately. Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.<br><br>Key Responsibilities<br><br>MAIN RESPONSIBILITIESResponsible for key account management on an assigned account base or geographic area, ensuring revenue maximization, achievement of personal targets and increasing fair market share versus competitor set. Responsible for prospecting new accounts. Responsible for all segments of assigned geographical markets, which may include, but not be exclusively limited to European markets. Conduct site inspections. Adhere to the Corporate SOP’s. Follow up of tentative bookings in the assigned markets. Detailed knowledge of competitor set. Detailed knowledge of all services provided by the Hotel and all relevant facts and figures of hotel. Responsible for timely contracting from the client base responsible for. SMART contracting to ensure optimum yielding during annual rate negotiations. Attend trade shows, sales blitz, workshops, etc. in the assigned markets. Assist the Director of Sales / Director of Sales & Marketing in defining an annual sales action plan and execute set actions accordingly. Assist the Director of Sales / Director of Sales & Marketing with the preparation of the annual budget by providing statistics and forecasts of account productions. Execute sales actions within set cost budget structure. Document all sales actions in SFA (S&C). Update OPERA contact database at all times.<br>Cross sell other Kempinski Hotels. Understand, and follow the Company Sales Vision. Participation in Duty Manager rota. Understand and strictly adhere to the Rules & Regulations established in the Employees Handbook and the Hotel’s policy on Fire, Hygiene, Health & Safety. Ensure that all potential and real hazards are reported and rectified immediately. Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.<br><br><br><br><br><br>Skills, Knowledge and Expertise<br><br>EDUCATION: University graduate, Hotel Apprenticeship,<br> Higher College Education. <br><br>EXPERIENCE: Two (2) years experience in a Sales position, preferably in a 4/5 star hotel.<br><br>LANGUAGE:Local language – excellent oral and written skills (as applicable) English – excellent oral and written skills Additional language - beneficial COMPETENCIES: To fill this position the candidate must have:Planning/organization Adaptability Flexibility Initiative Negotiation skills Selling skills Innovative ideas TECHNICAL :Strong computer skills, including Microsoft Office, (Excel/Power Point/Word) Micros Fidelio Opera and Sales & Catering INDIVIDUAL CHARACTERISTICS: To fill this position the candidate must identify with the Kempinski core values, in addition they should be especially:People Oriented Passionate for European luxury Entrepreneurial Straightforward Interest to develop in the Sales department, communication, attention to details Organisational skills Problem solving & decision making<br><br><br>Benefits<br><br>About Kempinski<br><br>Founded in Germany in 1897, Kempinski Hotels has long reflected the finest traditions of European hospitality. Today, as ever, Kempinski is synonymous with distinctive luxury.<br><br>Located in many of the world's most well-known cities and resorts, the Kempinski collection includes hotels in a grand manner, pace-setting modern establishments and older hotels of individual charm. All blend gracefully into their surroundings and offer luxurious accommodation, superb cuisine and unrivalled facilities - complemented by impeccable service.<br><br>For leisure and business guests alike, the name Kempinski has long been synonymous with style, mobility and efficiency. Put simply, they are the first choice for the discerning individual.<br><br>In addition to operating many of the finest city hotels in the world, Kempinski is a name that can now be found in many exciting resort locations, each combining local flair and ambience with the international standards of service and luxury that Kempinski guests have come to expect.

Company Description<br><br>Join us at Accor, where life pulses with passion!<br><br>As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.<br><br>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.<br><br>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!<br><br>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.<br><br>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.<br><br>Hospitality is a work of heart,<br><br>Join us and become a Heartist®.<br><br>Job Description<br><br>We are seeking an experienced and visionary Director of Food and Beverage to lead our dynamic F&B operations in Alexandria, Egypt. In this pivotal leadership role, you will oversee all aspects of food and beverage services, driving operational excellence, profitability, and exceptional guest experiences. You will be responsible for developing and executing a comprehensive F&B strategy that aligns with our organization's brand vision while fostering a collaborative, innovative, and customer-focused culture within your department.<br><br>Develop and execute a comprehensive food and beverage operating strategy aligned with the organization's business objectives, ensuring seamless integration of departmental goals into broader operational plans Create and maintain an exceptional atmosphere across all F&B outlets that consistently meets or exceeds guest expectations through meticulous attention to quality, service standards, and operational excellence Recruit, onboard, and mentor a high-performing F&B leadership team, demonstrating strong functional expertise, creativity, and entrepreneurial leadership to drive business success Oversee all F&B departmental operations, including restaurants, bars, banquet facilities, and room service, ensuring adherence to established procedures, policies, and quality standards Analyze and control sales performance, costs, and profitability metrics; develop strategies to maximize departmental revenue while maintaining strict cost discipline and budget compliance Monitor and evaluate food and beverage quality, presentation, and service standards; implement corrective actions to ensure consistent delivery of premium products and services Develop and implement comprehensive staff training programs, conduct regular performance reviews, and create a motivational environment that fosters employee engagement, productivity, and professional development Design innovative menus and beverage offerings that reflect guest preferences, regional tastes, and purchasing power while maintaining brand consistency Manage inventory control, procurement, and equipment maintenance; ensure proper utilization, protection, and replacement of departmental assets and materials Conduct promotional activities and coordinate banquet operations to increase sales and enhance revenue opportunities Prepare, monitor, and manage monthly and annual F&B departmental budgets; develop financial forecasts based on historical data and market trends Ensure compliance with food safety management systems, quality management protocols, and health and safety regulations; participate actively in food safety committees Conduct regular departmental meetings and brainstorming sessions to identify opportunities for improvement, address challenges, and leverage employee talents and insights Implement sustainability initiatives and environmental best practices, including waste reduction, energy conservation, and responsible chemical management Communicate strategic decisions and departmental goals to team members; ensure transparent, effective communication to enhance productivity and organizational alignment Attend management meetings and contribute to hotel-wide initiatives, income planning, and marketing programs Perform additional duties and special projects as assigned by senior management<br><br>Qualifications<br><br>**Education:**<br><br>Bachelor's degree in Hospitality Management, Hotel Management, Culinary Arts, Business Administration, or a related field<br><br>**Experience:**<br><br>Minimum 6 years of progressive experience in food and beverage operations management, or minimum 2 years of experience in a Director of Food and Beverage position Extensive international or overseas hospitality experience preferred Proven track record of successfully managing multiple F&B outlets and large-scale operations Demonstrated experience in budget management, financial analysis, and revenue optimization<br><br>**Language Skills:**<br><br>Professional-level English proficiency to communicate effectively with guests, employees, and management<br><br>**Technical Skills & Competencies:**<br><br>Advanced proficiency in Microsoft Office applications (Word, Excel, Power Point) Strong knowledge of food safety management systems and quality assurance protocols Proficiency with F&B management software and point-of-sale (POS) systems Expertise in menu development, culinary trends, and beverage management Advanced analytical and financial management capabilities<br><br>**Core Competencies:**<br><br>Exceptional leadership and team management abilities with a collaborative, inclusive approach Strategic planning and visionary thinking with the ability to drive organizational change Detail-oriented with strong organizational and time management skills Customer-focused mindset with a commitment to delivering exceptional guest experiences Innovative problem-solving and decisive decision-making capabilities Strong interpersonal and communication skills with the ability to motivate and inspire teams Resilient and adaptable with the flexibility to thrive in a dynamic, fast-paced environment Analytical mindset with the ability to interpret data and drive performance improvements<br><br>**Domain Expertise:**<br><br>Comprehensive knowledge of food safety regulations, health codes, and industry best practices Familiarity with quality management systems and continuous improvement methodologies Understanding of pandemic preparedness and health safety protocols in hospitality settings Knowledge of environmental sustainability practices and green hospitality initiatives Experience with banquet planning, event management, and special occasion coordination

ROLE:<br>We are seeking an experienced and dynamic Commercial Manager to drive revenue growth, optimize digital media operations, and lead strategic client partnerships within elements of Augustus brands, including Lovin Dubai, Lovin Abu Dhabi and the 12 Smashi TV verticals.. The ideal candidate will have a proven background in digital media agencies, strong commercial acumen, and expertise in managing high-value client portfolios and media investments across platforms. This role requires a combination of strategic vision, hands-on management of commercial activities, and the ability to deliver innovative solutions that maximize ROI for both clients and the agency.<br>KEY RESPONSIBILITIES : Commercial Strategy & Revenue Growth Develop and implement the Publisher's digital media commercial strategy to achieve revenue targets and profitability. Identify and capitalize on new business opportunities in local and Regional markets (GCC). Drive upselling and cross-selling strategies across client portfolios to grow account revenues. Lead pricing strategy development for media services, ensuring competitive positioning and margin optimization. Client Relationship Management Act as the primary commercial liaison for key clients, building and maintaining long-term partnerships. Oversee negotiation of media contracts, partnerships, and service agreements with clients and suppliers. Build and manage Long-Term Agreements (LTAs) with key clients, ensuring mutually beneficial, strategic partnerships that provide consistent revenue streams. Ensure exceptional service delivery and client satisfaction, translating into account retention and growth. Provide clients with Post Campaign reports & data-driven insights and strategic recommendations to improve campaign effectiveness and ROI. Media Planning & Operations Oversee the commercial performance of paid media campaigns across all major digital platforms (Google, Meta, Tik Tok, Programmatic, etc.). Collaborate with internal teams (Media Planners, Buyers, Account Managers, Content Writer, Video Editors & Graphic Designers) to ensure media strategies align with client objectives. Analyze market trends, audience behavior, and platform updates to inform go-to-market and media investment strategies. Team Leadership & Development Lead and mentor a team of Commercial Executives, and Account Managers, fostering a high-performance culture. Provide training and development on commercial best practices, client negotiation, and media monetization. Align team efforts with agency growth objectives and KPIs. Reporting & Analytics Utilize CRM tools to document and track all stages of the client acquisition process, from initial pitching and proposal submission for prospective clients to deal closure. Monitor and report on commercial performance, revenue forecasts, and profitability to senior management. Develop and present business reviews and ROI reports for key accounts. Use data analytics tools and dashboards to inform commercial decisions and drive optimization. Innovation & Industry Trends Stay ahead of digital media trends, platform changes, and emerging technologies to maintain a competitive edge. Introduce innovative commercial models, including performance-based pricing and value-added services. Represent the agency at industry events, pitches, and conferences, showcasing thought leadership in digital media. Reporting & Analytics Utilize CRM tools to document and track all stages of the client acquisition process, from initial pitching and proposal submission for prospective clients to deal closure. Monitor and report on commercial performance, revenue forecasts, and profitability to senior management. Develop and present business reviews and ROI reports for key accounts. Use data analytics tools and dashboards to inform commercial decisions and drive optimization. Innovation & Industry Trends Stay ahead of digital media trends, platform changes, and emerging technologies to maintain a competitive edge. Introduce innovative commercial models, including performance-based pricing and value-added services. Represent the agency at industry events, pitches, and conferences, showcasing thought leadership in digital media.<br>Requirements 1- Personal Traits & Skills Strong understanding of digital media buying, performance marketing, and programmatic advertising. Excellent negotiation and communication skills with the ability to influence stakeholders. Strategic thinker with a data-driven and results-oriented approach. Ability to manage multiple high-value accounts and projects simultaneously in a fast-paced environment. Strong leadership and team management capabilities.<br>2- Academic & Certifications Bachelor’s degree in Marketing, Business, Media, or a related field (MBA is a plus). Professional Experience Minimum 4-5 years of experience in a digital media agency commercial role, with a proven track record of revenue growth. Experience managing client portfolios with multi-million-dollar media budgets. Proven expertise in Regional markets (GCC) is a plus.<br>PEOPLE :<br>Assist in fostering a high performance led culture; play a central role in recruiting new talent and retention of existing talent in the team/business Act as a strong leader with the ability to listen effectively and influence a team Actively contribute to the leadership in terms of agency/sector vision and be seen as a leader – displaying gravitas, managing difficult client relationships, and demonstrating an understanding of business finance Create and drive initiatives to strengthen skills, promote loyalty, enthusiasm and culture of a practice or the office through training and/or other responsibilities<br>ABOUT AUGUSTUSThe consumption of media is ever present, yet the mediums and the means are ever evolving. We are a ‘New Media’ company, born in one of the most dynamic and vibrant cities in the Middle East. Our vision is to establish and maintain a ‘New Order’ of media advertising with data and content at the heart of everything we do. <br>Augustus is a Middle Eastern digital media company based in Dubai and Riyadh and has been designed to adapt and evolve to this perpetually changing media environment. Our mission is to be the ‘New Media’ company of choice in the Middle East by generating profitable growth through innovation and breaking the mold in marketing communications.<br>Values We understand that achieving our mission is based upon strong values and we have identifiedthree that sit right at our core.<br>• Ingenuity: There is a bit of genius in everything we do. We take pride in our creative originality.• Tenacity: Good things come to those who work for them. We always persevere and persist.• Velocity: High level performance is about speed and momentum. We are fast and agile in howwe think, operate and how we act

<p><h4>Company description</h4> <p>Portaluna, a Morgans Originals Hotel</p> <p>Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know – connecting people to the city, the culture and the moment.</p> <p>This is an exciting new position within Ennismore’s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt.</p> <h4>Job description</h4> <h4>Responsibilities</h4> <strong>Team leadership & management:</strong><br> <li>Supervise, train, and develop the bar team to ensure they consistently deliver high-quality service and adhere to operational standards.</li> <li>Maintain a positive and motivated team environment through coaching, mentoring, and feedback.</li> <li>Oversee daily bar operations, ensuring efficient service and timely delivery of drinks to guests.</li> <strong>Beverage expertise & innovation:</strong><br> <li>Develop and curate creative cocktail menus that align with the restaurant's concept and guest preferences.</li> <li>Keep up to date with the latest trends in the beverage industry, including new cocktail styles, spirits, and mixology techniques.</li> <li>Ensure that bartenders are knowledgeable about the beverage menu, including drink ingredients, preparation techniques, and ideal pairings.</li> <li>Provide recommendations to guests on specialty cocktails, wines, and other beverages.</li> <strong>Guest service excellence:</strong><br> <li>Ensure that all guests receive a memorable experience through personalized service, attention to detail, and an engaging approach.</li> <li>Handle guest complaints or concerns promptly and professionally, ensuring swift resolution while maintaining high levels of guest satisfaction.</li> <li>Foster strong relationships with regular guests, understanding their preferences and ensuring personalized service.</li> <strong>Inventory & stock management:</strong><br> <li>Oversee bar inventory, ensuring that the necessary supplies are stocked, including spirits, wine, and other beverages.</li> <li>Coordinate with purchasing and suppliers to maintain stock levels, track usage, and order supplies as needed.</li> <li>Conduct regular inventory checks and manage stock rotation to prevent wastage and ensure cost-effective use of resources.</li> <strong>Health & safety compliance:</strong><br> <li>Enforce all health, safety, and hygiene standards in the bar area, ensuring compliance with local regulations and internal policies.</li> <li>Ensure the bar area is kept clean, organized, and safe for both staff and guests at all times.</li> <li>Supervise the safe handling of alcohol, including monitoring guest consumption and preventing over-service.</li> <strong>Upselling & revenue generation:</strong><br> <li>Promote upselling of premium spirits, cocktails, and wine selections to enhance guest satisfaction and increase bar revenue.</li> <li>Introduce innovative drink specials or themed promotions to boost sales and attract guests.</li> <strong>Administration & reporting:</strong><br> <li>Manage daily cash handling, including the accurate processing of payments, tips, and transactions.</li> <li>Prepare daily, weekly, and monthly reports related to bar sales, inventory, and staff performance.</li> <li>Collaborate with management on budgeting, cost control, and revenue generation strategies.</li> <strong>Training & development:</strong><br> <li>Conduct regular training sessions for bar staff to improve product knowledge, service standards, and mixology skills.</li> <li>Ensure that all staff are well-versed in customer service practices, health and safety standards, and company policies.</li> <strong>Special events & promotions:</strong><br> <li>Plan and coordinate bar events, promotions, and themed nights to increase guest engagement and revenue.</li> <li>Work closely with other departments (e.g., marketing and events) to organize and execute special events that feature signature cocktails or exclusive beverages.</li> <strong>Problem resolution & continuous improvement:</strong><br> <li>Proactively address and resolve operational challenges, ensuring the team stays focused on providing excellent service.</li> <li>Collect and act on guest feedback to continuously improve the quality of service and experience.</li> <li>Identify areas for improvement in processes and service, providing suggestions for enhancements to the management team.</li> <strong>Additional responsibilities:</strong><br> <li>Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</li> <h4>Qualifications</h4> <strong>Abilities, key competencies, and skills</strong><br> <p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Heartist service culture to be responsive, respectful and deliver a great experience.</p> <strong>Leading myself</strong><br> <li>Positive orientation</li> <li>Operational decision making</li> <li>Self-development & management</li> <strong>Leading others</strong><br> <li>Developing an empowered team</li> <li>Leading an engaged and diverse team</li> <li>Communication</li> <strong>Leading the business</strong><br> <li>Advocating guest passion</li> <li>Business planning and analysis</li> <li>Business improvement and change</li> <strong>Experience, certificates, education</strong><br> <li>Experience: Minimum of 1-2 years in a supervisory role in bar operations, preferably in a high-end bar or restaurant or a luxury hospitality environment. Extensive knowledge of mixology, spirits, wines, and cocktail preparation.</li> <li>Education: Bachelor’s degree in Hospitality Management, Business Administration, or a related field.</li> <li>Skills & attributes: <ul> <li>Strong leadership and people management skills.</li> <li>Excellent interpersonal and communication abilities.</li> <li>Attention to detail and strong organizational skills.</li> <li>Proven ability to manage multiple priorities and meet deadlines.</li> <li>Ability to handle confidential and sensitive information.</li> <li>In-depth knowledge of beverage trends, mixology, and premium beverage offerings.</li> <li>Proficiency in relevant software and MS Office Suite.</li> <li>Professional and well-presented at all times.</li> <li>Customer-centric approach with a passion for hospitality.</li> <li>Proactive problem-solver with a solutions-oriented mindset.</li> <li>Ability to work in a fast-paced, dynamic environment.</li> <li>Must be able to handle multiple tasks and adapt to changing priorities.</li> </ul> </li> <h4>Additional information</h4> <p>What awaits you...</p> <li>The opportunity to join an international, innovative, and fast-growing group, committed not only to building new hotels, but to creating a global brand.</li> <li>The ability to challenge the norm and work in an environment that is both creative and rewarding.</li> <li>Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.</li> <li>A competitive package and plenty of development opportunities.</li></p><p></p>

<p><h4>Company description</h4> <p>Why work for Accor?</p> <p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p> <p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p> <p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p> <h4>Job description</h4> <p>Develops and implements the hotel's wine programme in alignment with the brand's Food & Beverage strategy and business objectives.<br> Ensures the wine service standards are integrated into the overall Food & Beverage operational plans.<br> Creates an exceptional wine experience that exceeds guest expectations through professional service and expert recommendations.<br> Curates and maintains a balanced wine list that reflects guest preferences, seasonal trends, regional specialties and market demands.<br> Selects, evaluates and sources wines from approved suppliers while maintaining the hotel's quality standards and budget objectives.<br> Builds and maintains strong relationships with wineries, distributors and beverage suppliers to ensure availability of premium products.<br> Recommends appropriate wine pairings with menu items to enhance the overall dining experience.<br> Conducts wine tastings and educational presentations for guests, VIPs and special events.<br> Oversees proper wine storage, cellar management and inventory control to ensure optimal product quality.<br> Ensures wines are stored, handled and served at the correct temperatures and according to international service standards.<br> Monitors wine inventory levels and establishes minimum and maximum stock quantities to support operational requirements.<br> Controls and analyses the following:</p> <ul> <li>Wine sales performance and profitability</li> <li>Wine cost percentages and inventory variances</li> <li>Wine quality, presentation and service standards</li> <li>Guest satisfaction related to wine service</li> <li>Wine spoilage, breakage and wastage</li> <li>Cellar organization and stock rotation (FIFO)</li> </ul> <p>Conducts regular inventory counts and investigates discrepancies.<br> Maximises departmental profitability through strategic wine sales, upselling and promotional activities.<br> Works closely with Executive Chef and Restaurant Managers to develop wine pairing menus and special promotions.<br> Supports banquet operations by recommending suitable wine selections for conferences, weddings and special events.<br> Prepares seasonal wine promotions and special wine menus to increase revenue.<br> Ensures compliance with local alcohol laws, licensing regulations and responsible alcohol service practices.<br> Trains restaurant, bar and banquet employees on wine knowledge, service etiquette, food pairing techniques and upselling skills.<br> Develops training programmes and conducts regular wine education sessions to improve team product knowledge.<br> Coaches and mentors employees to achieve excellence in wine service standards.<br> Participates in the recruitment, orientation and development of beverage team members where required.<br> Organises regular wine tastings for staff to improve product familiarity and service confidence.<br> Reviews guest feedback regarding wine service and implements corrective actions where necessary.<br> Attends departmental meetings and management meetings according to the hotel schedule.<br> Maintains accurate wine lists, tasting notes, pricing structures and product specifications.<br> Updates wine menus whenever new vintages, labels or promotions are introduced.<br> Monitors wine market trends, emerging regions, new producers and industry innovations to continuously improve the wine programme.<br> Prepares monthly reports on wine sales, inventory, purchasing and profitability.<br> Assists in preparing the annual beverage budget related to wine operations.<br> Controls purchasing activities in accordance with hotel procurement policies.<br> Ensures proper maintenance, cleanliness and organisation of wine cellars, storage rooms and wine service equipment.<br> Protects and maintains wine preservation systems, decanters, glassware and serving equipment.<br> Creates a motivational working environment that encourages teamwork, professionalism and continuous learning.<br> Promotes effective communication between the wine programme and all Food & Beverage outlets.<br> Conducts regular wine quality evaluations and removes products that do not meet hotel standards.<br> Participates in brainstorming sessions to introduce innovative wine concepts, tasting experiences and promotional activities.<br> Supports sustainability initiatives by promoting environmentally responsible wineries, reducing waste and improving recycling practices.<br> Ensures proper disposal of bottles, corks, packaging materials and other recyclable waste.<br> Implements energy-saving practices within wine storage and beverage operations.<br> Ensures chemicals used for cleaning wine equipment and storage areas are handled safely and in accordance with legal requirements.<br> Participates in Food Safety and Quality Management System meetings as required.<br> Ensures compliance with HACCP, food safety regulations, hygiene standards and hotel quality procedures.<br> Identifies operational issues, analyses information and develops practical solutions to improve wine service and profitability.<br> Maintains the highest standards of professional appearance, guest interaction and confidentiality.<br> Performs any additional duties assigned by hotel management that support the successful operation of the Food & Beverage Department.</p> <h4>Qualifications</h4> <p><strong>Education and experience:</strong> 4-year bachelor's degree with a minimum of 6 years of related work experience or 2 years work experience in a lower position and experience with applying the main principles and/or different methods.<br> <strong>Foreign language:</strong> Sufficient level of English to communicate effectively with guests and employees.<br> <strong>Courses and training:</strong> Requires sufficient theoretical and practical background and attendance in courses and seminars in the related field.<br> <strong>Computer literacy:</strong> MS Office applications.<br> <strong>Skills:</strong> Good command of systems and legislation in the related field. Expected to offer consulting to other employees when needed. Some roles require practical knowledge of systems, programmes or software in the related field. Responsible for carrying out and coordinating complex activities in different fields.</p> <h4>Additional information</h4> <p><strong>Your team and working environment:</strong><br> In one to two sentences, introduce the team, property or office environment in a way that reflects the culture.</p> <p><strong>Our commitment to diversity and inclusion:</strong><br> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>An urban retreat in the heart of the Mile High city. Plan a getaway at our elevated mountain metropolis. Explore a variety of sporting events and concerts across the Mile High City, feel the warmth of family-friendly performing arts classics or hit the slopes just a short drive away from Four Seasons Hotel Denver. Stay in for the quiet nights with 24-hour room service, savour locally sourced ingredients prepared by classically trained chefs, slip into bliss with handcrafted cocktails at EDGE Restaurant & Bar or unwind at our spa with a selection of rejuvenating treatments.</p> <h4>Basic purpose:</h4> <p>Responsible for leading and overseeing the revenue management strategy for Four Seasons Hotel Denver. This role ensures optimal revenue performance through strategic pricing, inventory management, and demand forecasting, while delivering an exceptional luxury guest experience aligned with Four Seasons service culture.</p> <p>This is a property-based leadership role, requiring close collaboration with Rooms, Sales & Marketing, and Front Office teams to drive results within a dynamic luxury hospitality environment.</p> <h4>Essential functions:</h4> <strong>Revenue strategy & performance</strong><br> <ul> <li>Direct and control room inventory and rate availability to maximize occupancy, ADR, and RevPAR in alignment with Four Seasons standards.</li> <li>Develop and execute comprehensive revenue strategies, including segment mix optimization, pricing structures, and demand-based controls.</li> <li>Partner closely with Sales & Marketing leadership to manage group allocations, evaluate displacement, and optimize transient/group balance.</li> </ul> <strong>Systems & inventory management</strong><br> <ul> <li>Oversee the effective use of Property Management Systems (Opera or equivalent) and Sales & Catering systems (Delphi), ensuring data integrity and strategic utilization.</li> </ul> <strong>Analytics & reporting</strong><br> <ul> <li>Produce, analyze, and act upon key revenue reports, including:</li> <ul> <li>Daily & weekly forecasts</li> <li>Monthly market segment analysis</li> <li>Booking pace & pickup trends</li> <li>Displacement & compression analysis</li> <li>Rate performance & resistance reporting</li> <li>Suite inventory optimization</li> <li>Channel & source performance</li> <li>Arrival/departure patterns</li> </ul> <li>Prepare and present monthly revenue and reservations performance summaries with actionable insights for senior leadership.</li> </ul> <strong>Rate & product optimization</strong><br> <ul> <li>Establish and manage pricing architecture, including:</li> <ul> <li>BAR tiers, negotiated & package rates</li> <li>Segment ceilings based on demand patterns</li> <li>Yield strategies and controls within PMS</li> <li>Suite and premium inventory strategies</li> </ul> <li>Lead and enhance upselling initiatives, ensuring alignment with luxury service delivery and revenue goals.</li> </ul> <strong>Leadership & culture</strong><br> <ul> <li>Foster a high-performance, service-driven culture rooted in Four Seasons values of respect, integrity, and excellence.</li> </ul> <strong>Collaboration & communication</strong><br> <ul> <li>Actively participate in key hotel meetings including:</li> <ul> <li>Yield & forecast meetings</li> <li>Sales & marketing strategy sessions</li> <li>Executive committee meetings</li> <li>Pre-convention meetings</li> </ul> </ul> <strong>Compliance & standards</strong><br> <ul> <li>Ensure compliance with Four Seasons policies, brand standards, and service expectations across all revenue practices.</li> <li>Maintain readiness to respond to operational or emergency situations in alignment with hotel crisis management protocols.</li> </ul> <h4>Non-essential functions:</h4> <ul> <li>Support Sales & Marketing efforts, including site inspections and client presentations as needed.</li> <li>Contribute to annual budgeting and marketing planning processes.</li> <li>Collaborate with Four Seasons global reservations network and participate in property visits/audits.</li> <li>Build relationships within the market and Four Seasons network to support benchmarking and talent development.</li> <li>Perform additional duties as assigned by General Manager, Hotel Manager or Senior Commercial Director.</li> </ul> <h4>Knowledge and skills:</h4> <strong>Education</strong><br> <p>Bachelor’s degree in Hospitality Management, Business Administration, or related field required.</p> <strong>Experience</strong><br> <ul> <li>Minimum 3–5 years of progressive experience in Reservations and/or Revenue Management within luxury hospitality.</li> <li>Prior experience with Four Seasons or comparable luxury brand strongly preferred.</li> <li>Proven track record of driving revenue growth and operational excellence.</li> </ul> <strong>Skills and abilities</strong><br> <ul> <li>Advanced analytical and strategic thinking capabilities.</li> <li>Expertise in revenue management principles (forecasting, pricing, displacement analysis).</li> <li>Strong proficiency in Opera (or similar PMS), Delphi, and revenue management tools.</li> <li>Exceptional leadership, coaching, and team development skills.</li> <li>Refined communication and interpersonal skills aligned with luxury guest service.</li> <li>Ability to thrive in a fast-paced, on-property environment with high service expectations.</li> <li>Strong attention to detail, organization, and ability to manage multiple priorities.</li> <li>Demonstrates a passion for luxury hospitality and personalized guest experiences.</li> <li>Leads with empathy, professionalism, and integrity.</li> <li>Builds strong cross-functional relationships and acts as a collaborative business partner.</li> <li>Embodies the Four Seasons service culture: treat others as you wish to be treated.</li> </ul> <strong>Travel required</strong><br> <p>Some travel for conferences or to assist other hotels.</p> <strong>Hours required</strong><br> <p>Eight to ten hour shifts; scheduled days and work hours may vary based on need.</p> <h4>Comprehensive benefits</h4> <ul> <li>Salary range $125K - $135K.</li> <li>Medical, dental, and vision insurance.</li> <li>Paid time off and vacation pay.</li> <li>401k participation with company matching program.</li> <li>Complimentary stays at Four Seasons worldwide, subject to availability.</li> <li>Discounted RTD Flex Pass.</li> <li>Complimentary shift meal prepared by the culinary team.</li> </ul> <p>Anticipated start date of June 22nd, 2026.</p> <h4>Equal opportunity employer statement</h4> <p>Four Seasons is an equal opportunity, affirmative action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Join Us</b> <br></span><p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p><br><br><br><b>Role Purpose </b> <br> <ul> <li><strong>Technology and Tools Planning</strong>: Develop and execute technology and tools planning strategies that align with local, global, and regulatory standards.</li> <li><strong>Network Security Architecture:</strong> Collaborate with architecture teams to ensure network security designs are compliant with security standards.</li> <li><strong>Secure by Design (SBD):</strong> Oversee the Secure by Design initiatives from a cybersecurity perspective, ensuring all new designs comply with security standards</li> <li><strong>New Products and Services:</strong> Evaluate and recommend new and emerging security products and technologies to enhance Vodafone public cloud security Portfolio</li> <li><strong>Technology Management:</strong> Provide consultancy and manage customers (internal and external) requirements and provide them with recommendation, HLD, LLD and owns the implementation.</li> <li><strong>Secure Public cloud:</strong> Ensure all Vodafone security controls are applied to our public cloud tiers (Infrastructure as a Service (IaaS), Platform as a Service (PaaS) and Software as a Service (SaaS)).</li> <li><strong>Enterprise Business Services:</strong> Support enterprise business services, both cloud and non-cloud, ensuring robust security measures are in place.</li> <li><strong>Capacity Planning:</strong> Maintain and expand capacity planning for all cybersecurity tools, ensuring scalability and efficiency.</li> </ul> <br><br><br><b>Who you are</b> <br><p><strong>IT Network Security:</strong></p><br> <ul> <li>Plan , design, implement and evaluate security-focused tools and services including project leadership roles to Vodafone IT Network Security and Vodafone Enterprise/public cloud Customers</li> </ul> <ul> <li>&nbsp;Review client requirements to identify their needs and build security technical offer with our partners</li> <li>Ensure that all streams running on the right track and fulfilling their main objectives.</li> </ul> <p><strong>Optimize Network Quality:&nbsp;</strong></p><br> <ul> <li>Provide Study of new Security Systems / Tools or Features.</li> </ul> <ul> <li>Study of new Security Systems / Tools or Features</li> <li>Develop and implement software tools to monitor the Security systems and to provide useful statistics, Trend Analysis using Historical data to capture the Subscriber behaviour/Profile across different seasons and occasions.</li> </ul> <p><strong>Technology development:</strong></p><br> <ul> <li>Alignment with Vodafone Group plans.</li> <li>Liaise with overall Technology Strategy.</li> </ul> <p><strong>Cross function,support and communication:&nbsp;</strong></p><br> <ul> <li>Manages Maintain a close liaison with all departments within Vodafone.</li> <li>Supports Marketing, product &amp; services, Radio and core in network connectivity and new services.</li> </ul> <ul> <li>Ensure projects and activities delivery with vendors on time and within allocated budget.</li> </ul> <br><br><b>Not a perfect fit?</b> <br><p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p><br><br><br><b>Role Requirements </b> <br><ul> <li>B.Sc. Communication/Computer Engineering or Computer science is a must</li> <li>Minimum of 3 years’ experience in Network and Security positions preferred at least 2 years’ experience in systems integration or Managed Security Services in a top tier professional services firm</li> </ul> <p>Competencies:&nbsp;</p><br> <ul> <li>Excellent teamwork skills</li> <li>Results oriented, high energy, self-motivated</li> <li>Ability to manage expectations of stakeholders (internal and external clients)</li> <li>Strong communication and presentation skills</li> <li>Comfortable working in a project based / client serving model.</li> <li>Comfortable working with different internal and external entities (technical teams, Presales, Commercial and customers)</li> </ul> <p>Technical skills:</p><br> <ul> <li>Experience in NGFW, intrusion detection/prevention, WAF, Email security</li> <li>Deep Knowledge about Cyber Security Controls and awareness of global cyber security standards and compliance programs is a MUST.</li> <li>And/or experience in EDR, SIEM solutions and Endpoint security.</li> <li>And/or experience in design/implement/seize IAM, PAM, SSO, MDM solutions</li> <li>Preferred experience in technologies SOAR, UBA</li> <li>Experience in designing secure network architectures, virtualization technologies, identity and access management principles, application security, encryption technologies, DNS and web applications</li> <li>Basic knowledge with security compliance standards is a plus</li> <li>Good Knowledge with Cloud technologies and cloud security</li> <li>Good knowledge in payment solutions security</li> <li>Vendor Certification (Fortigate, Palo Alto, Forcepoint, F5, …) is a plus</li> <li>Deep understanding of business dynamics and the agility to adapt to changes quickly and effectively.</li> </ul> <ul> <li><strong>Certifications:</strong></li> <li>PCNSE is a plus</li> <li>Firewall Management: Fortinet NSE (Network Security Expert) or equivalent is a must</li> <li>Cisco Networking Certifications is a must.</li> </ul> <br><br><br><b>Who we are</b> <br><p>We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p><br> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p><br> <p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.</p><br> <p>Together we can.</p><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Who we are</b> <br>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology &amp; Transformation.<br>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.<br>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.<br>#VOIS #BeUnrivalled #CreateTheFuture<br><br><br><b>About this Role</b> <br>We are seeking a Customer Delivery Project Lead to oversee the end-to-end delivery of complex, customer-facing projects for enterprise clients in Germany. This role focuses on managing multi-country, multi-domain initiatives, ensuring delivery aligns with time, cost, and quality expectations while adhering to governance standards. The individual will collaborate with cross-functional teams, stakeholders, and partners to translate business requirements into actionable plans and deliver transformative IT and business solutions.<br><br><br><b>What you’ll do</b> <br></span><ul> <li>Lead the delivery of enterprise customer projects, managing complexity across multiple domains and regions.</li> <li>Translate business requirements into structured delivery plans and secure stakeholder alignment.</li> <li>Establish and maintain governance controls, including budgeting, resourcing, and risk management frameworks.</li> <li>Identify, manage, and mitigate risks, dependencies, and issues throughout the project lifecycle.</li> <li>Ensure adherence to Vodafone methodologies and continuously improve delivery processes.</li> <li>Facilitate transition into live service while minimising operational risk.</li> <li>Align project outputs with broader programme objectives and escalate scope or dependency challenges.</li> <li>Contribute to pre-sales activities, including RFP responses and delivery planning.</li> <li>Manage Agile delivery practices, including release planning, Scrum of Scrums, and roadmap updates.</li> <li>Develop and maintain project plans, stakeholder communication strategies, and reporting frameworks.</li> <li>Lead cross-functional teams, ensuring collaboration and effective utilisation of resources.</li> <li>Provide regular reporting on project performance, including financials, timelines, and quality metrics.</li> <li>Maintain financial oversight, including forecasting, budgeting, and benefits tracking.</li> </ul><br><br><b>Who you are</b> <br><ul> <li>Experienced in managing complex, end-to-end customer delivery projects within the ICT sector.</li> <li>Skilled in Agile delivery frameworks, tools, and collaborative methodologies.</li> <li>Capable of influencing and engaging stakeholders at all organisational levels.</li> <li>Proficient in building and leading cross-functional, high-performing teams.</li> <li>Strong in stakeholder communication, including presenting to senior audiences.</li> <li>Knowledgeable in financial management, budgeting, and business case evaluation.</li> <li>Fluent in German (C-level) and proficient in English (minimum B-level).</li> <li>Certified in recognised project management methodologies such as PRINCE2, PMP, PMI-ACP, or SAFe Agilist.</li> <li>Able to manage multiple projects simultaneously while maintaining delivery excellence.</li> </ul><br><br><b>Not a perfect fit?</b> <br>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.<br><br><br><b>What's in it for you</b> <br><ul> <li>Opportunity to lead high-impact, international projects for enterprise customers.</li> <li>Exposure to complex, multi-domain transformation initiatives.</li> <li>Collaborative environment with diverse, cross-functional teams and stakeholders.</li> <li>Professional development through engagement with advanced Agile methodologies and tools.</li> <li>Experience working within a global technology and transformation organisation.</li> </ul><br><br><b>What skills you will learn</b> <br><ul> <li>Advanced stakeholder management and negotiation techniques in global environments.</li> <li>End-to-end governance, risk, and financial management for large-scale programmes.</li> <li>Agile leadership across multiple teams and delivery streams.</li> <li>Strategic planning and execution in complex, multi-country projects.</li> <li>Enhanced communication and influencing skills at senior leadership levels.</li> </ul><br><br><b>VOIS Equal Opportunity Employer Commitment</b> <br>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.<br><br><br><b>Join Us</b> <br>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.<br>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.<br>With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.<br><br><br><b>Alert</b> <br>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.” #JDEnhancedByTARA<br><br><br><b>Follow us on social media and #StayConnected</b> <br><ul> <li>LinkedIn: https://www.linkedin.com/company/vois/</li> <li>Facebook:&nbsp;https://www.facebook.com/voisglobal</li> <li>Instagram:&nbsp;https://www.instagram.com/voisglobal/</li> <li>You can also chat with our employees to learn more about our projects:&nbsp;https://lnkd.in/dpkrcvR2</li> </ul><br><br><br> </div>