Restaurant Assistant Manager Jobs in Egypt
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Restaurant Manager Lazib Inn Resort | Tunis Village, Fayoum<br>Lazib Inn Resort is looking for a passionate and experienced Restaurant Manager to lead the restaurant team and deliver refined, memorable dining experiences to our guests.<br>Key Responsibilities:• Manage the restaurant’s daily operations and service flow• Lead, train, schedule, and motivate the restaurant team• Ensure consistently high standards of service, cleanliness, and presentation• Welcome guests and handle requests or feedback professionally• Coordinate closely with the kitchen and F&B teams to ensure smooth service• Monitor inventory, supplies, and operational requirements• Ensure compliance with hygiene, health, safety, and food-service standards• Identify opportunities to improve service quality and overall guest satisfaction<br>Requirements:• Previous experience in the same position within a hotel or resort• Strong leadership and restaurant-management skills• Excellent command of spoken and written English• Excellent communication and interpersonal skills• Strong attention to detail and the ability to work under pressure• A guest-focused approach and passion for exceptional hospitality To apply, please send your CV to:???? hisham.mahmoud@lazibinn.com???? 01092295043Please mention “Restaurant Manager” in the email subject line.#Lazib Inn #Hiring #Restaurant Manager #Hospitality Careers #Hotel Jobs #Fayoum Jobs
Application Deadline: 1 September 2026Department: Food & Beverage Location: Egypt - Cairo<br><br>Description<br><br>To produce an outstanding guest experience within the outlet concept by managing a service team in cooperation with the culinary team. The Restaurant Manager provides a courteous, professional and efficient service in accordance with the outlet, hotel and Kempinski standards, driving sales and maximizes profit.<br><br>Key Responsibilities<br><br>The Restaurant Manager is responsible of the following Talent Development tasks for their outlet:Support and implement new Talent Development initiatives. Identify internal and external talents* that match Kempinski’s DNA values. Support career development by training and assigning multi-tasking. Grow talent in order to present candidates in quarterly Talent Transfer Calls. Give constant feedback to all employees of the outlet. Conduct yearly performance appraisals and TTTT’s for all employee of the outlet (unless Head of Department is able to do it), providing feedback on their job performance. Responsible to Head of Department/ Assistant Head of Department. Responsible for Assistant Restaurant / Outlet Manager, Restaurant Supervisor, Restaurant Head Waiter / Waitress, Waiter / Waitress, Host / Hostess, Outlet Cashier. Set an example by reporting to duty punctually wearing business attire according to the hotels dress code & Kempinski grooming standards, maintaining a high standard of personal appearance and hygiene at all times. Provide a professional and courteous service at all times and ensure that all employees of the assigned outlet follow the example. Ensure that the place of work and surrounding area is kept clean and organised at all times. Execute and demand the team to execute the highest level of service and set-up standards at all times. Be knowledgeable of all services and products offered by the hotel. Understand thoroughly the concept of the outlet and train all employees of the outlet in regards to the concept. Set an example in terms of service, products and guidance of the team that reflects the concept. Actively participate in menu design in cooperation with the outlet Head Chef and Chef Sommelier / Sommelier. Organise tastings of daily dishes and new menus. Know the restaurant scene and gastronomic character of the destination and be recognized in the market. Perform up selling for all items offered by the department assigned as well as offering alternatives. Be knowledgeable to operate the existing POS system based on the trained responsibility level as assigned in the department. Produce reports and analysis of the outlet and present report in the monthly performance meeting. Lead the outlet efficiently in cost and expenses, constantly delivering the highest quality as well as driving high top line revenue and profit. Assist in preparation of the outlet’s budget. Conduct monthly inventory of operating supplies and equipment together with the stewarding department. Obtain an account for the correct settlement of all sales and be overall responsible for outlet floats when and as required. Identify errors and correct them as required during set-up, service and breakdown of operations. Implement a flexible work schedule based on business patterns. Establish a pool of qualified and trained full and part time employees in conjunction with the hotel’s People Services Department. Ensure an effective payroll control through a flexible work force maximizing the utilization of part time employees and closely cooperating with other Food & Beverage departments. Monitor operating supplies, equipment and reduce spoilage and wastage successfully. Attend and contribute to all staff meetings, departmental trainings and hotel initiated trainings. Manage daily or weekly meetings with the kitchen team and fostering team work to constantly develop the restaurant / outlet for more success. Attend all required trainings as described by the department. Conduct daily pre-shift meetings to employees on preparation, guest profile, service and menu served. Report incidents that require disciplinary actions immediately to the Head of Department. Prepare and review outlet’s operations manual updates annually in accordance with the Assistant Head of Department. Constantly improve the product quality by sourcing the best available products. Support activities and cooperation with the suppliers. Monitor and constantly improve quality and guest satisfaction of the outlet with the given tools (Leading Quality Assurance, Customer Satisfaction Survey). Organise all required outlet specific trainings as described by the department. Undertake reasonable tasks and secondary duties as appointed by the Head of Department. Respond to any changes in the department as dictated by the hotel management. Handle guest enquiries and complaints in the outlet in a courteous and efficient manner and report to Head of Department / Assistant Head of Department ensuring that the follow up is performed with the guest. Ensure that the opening and closing procedures established for the outlet are followed. Act as Food & Beverage Duty Manager during the absence of the Food & Beverage Head of Department and Assistant Head of Department. Assign responsibilities to subordinates implementing a multi-tasking principle and check their performance periodically.<br><br>Job Requirements<br><br>NATIONALITY:<br>Egyptian.<br>EDUCATION: <br>BA/BSc in Hospitality Management or related field, preferably from hotel school or MBA.<br>EXPERIENCE: <br>Minimum 2 years in F&B management role, preferably with a 5* Hotel chain.<br>LANGUAGE: <br>Ability to work and communicate in a multinational environment Local language – excellent oral and written skills. English – excellent oral and written skills. Additional language – beneficial. COMPETENCIES:Ability to work independently, thrive under pressure in challenging circumstances and come up with proactive, rational solutions. Excellent written and verbal communication skills. Ability to establish and retain effective working relationships with hotel staff and clients/vendors. Ability to identify and delegate tasks effectively. Excellent organizational and time management skills. Applies a professional, confidential and ethical approach at all times. Works in a safe, prudent and organized manner. TECHNICAL COMPETENCIES:Ability to operate computer and office equipment. Proficiency in Excel and Word.<br><br>About Kempinski<br><br>Founded in Germany in 1897, Kempinski Hotels has long reflected the finest traditions of European hospitality. Today, as ever, Kempinski is synonymous with distinctive luxury.<br><br>Located in many of the world's most well-known cities and resorts, the Kempinski collection includes hotels in a grand manner, pace-setting modern establishments and older hotels of individual charm. All blend gracefully into their surroundings and offer luxurious accommodation, superb cuisine and unrivalled facilities - complemented by impeccable service.<br><br>For leisure and business guests alike, the name Kempinski has long been synonymous with style, mobility and efficiency. Put simply, they are the first choice for the discerning individual.<br><br>In addition to operating many of the finest city hotels in the world, Kempinski is a name that can now be found in many exciting resort locations, each combining local flair and ambience with the international standards of service and luxury that Kempinski guests have come to expect.
Job Summary We are seeking an experienced Restaurant Manager to lead operations at our upscale Indian restaurant. The role involves delivering exceptional dining and a la carte experiences while managing the overall restaurant performance, team, and guest satisfaction.<br>Key Responsibilities Oversee daily restaurant operations, ensuring high standards of food quality, service, and ambiance Manage a la carte and dining service, including table management, reservations, and guest flow Lead, train, and motivate the front-of-house and service teams Maintain excellent guest relations and handle complaints professionally Control costs, manage inventory, and achieve revenue and profitability targets Coordinate closely with the kitchen team to ensure seamless service Ensure compliance with health, safety, and hygiene standards Drive upselling and enhance the overall guest dining experience<br>Qualifications & Experience Minimum 2–5 years of experience as a Restaurant Manager in an upscale or fine-dining restaurant Proven experience in a la carte service operations Strong understanding of upscale dining standards and hospitality protocols<br>Skills & Competencies Excellent leadership and team management skills Strong guest service orientation and problem-solving ability Good financial and operational acumen Effective communication and interpersonal skills Ability to work under pressure in a fast-paced environment Passion for delivering high-quality dining experiences
Company Description The Alcove Egypt is a contemporary dining destination located in Cairo, offering guests a curated food and beverage experience in a welcoming atmosphere. The restaurant focuses on high-quality cuisine, attentive service, and consistent standards to create memorable visits for every guest. Team members are encouraged to contribute ideas that enhance operational efficiency and guest satisfaction. Working at The Alcove Egypt provides opportunities for professional growth in a dynamic, customer-focused environment.<br>Role Description The Restaurant Manager is responsible for overseeing day-to-day operations, including supervising staff, monitoring service quality, and ensuring a smooth guest experience throughout each shift. This full-time, on-site role in Cairo includes managing reservations and seating, coordinating with the kitchen and bar, and maintaining cleanliness and safety standards. The Restaurant Manager will handle staff scheduling, support hiring and onboarding, and provide ongoing training and coaching to team members. The role also involves monitoring inventory, coordinating with suppliers, managing cash handling procedures, and addressing guest feedback to drive customer satisfaction and repeat business.<br>Qualifications<br> Strong focus on Customer Service and Customer Satisfaction, with the ability to handle inquiries, feedback, and complaints professionally. Experience in Hiring and team supervision, including interviewing, onboarding, and performance management. Excellent Communication skills for clear interaction with guests, staff, and vendors. Knowledge of Food & Beverage operations, including menu understanding, quality standards, and basic cost control. Previous experience as a Restaurant Manager or in a similar leadership role in hospitality. Ability to work flexible hours, including evenings, weekends, and holidays, as required by restaurant operations. Strong organizational and problem-solving skills, with attention to detail and a hands-on approach. Familiarity with POS systems and basic administrative tasks such as reporting and scheduling. Relevant diploma or degree in Hospitality Management, Business, or a related field is preferred.
Department: Food & Beverage Location: Egypt - Safaga<br><br>Description<br><br>The overall scope of the job includes serving food and beverages to guests in the assigned outlet, providing a courteous, professional, efficient and flexible service consistent with the standards of the hotel and in line with Kempinski’s DNA values in order to encourage sales and maximize guest satisfaction.<br><br>Key Responsibilities<br><br>Responsible to Assistant Restaurant Manager / Restaurant Manager Report to duty punctually wearing the correct uniform, clean and well pressed including appropriate shoes (polished) and nametag at all times according to the hotels dress code & Kempinski grooming standards, maintaining a high standard of personal appearance and hygiene at all times. A courteous, professional, and efficient service is provided at all times. All duties and tasks are performed as per the tasks required at the outlet. Be knowledgeable of all services and products offered by the hotel. Have a thorough knowledge and understanding of all food and beverage items offered by the department assigned. Have the knowledge and understanding to explain and perform upselling all items offered by the department assigned as well as offering alternatives. Monitor operating supplies, and equipment and reduce spoilage and wastage successfully. Ensure that the place of work and surrounding area is kept clean and organized at all times. Successfully perform opening and closing procedures established for the assigned outlet Handle guest inquiries in a courteous and efficient manner and report guest complaints and feedback to supervisors. Report guest complaints immediately to the supervisors and ensuring follow up is performed with the guest. Be knowledgeable to operate the existing POS system based on the trained responsibility level as assigned in the department. Understand and strictly adhere to the rules & regulations established in the hotel’s policy manual and the hotel’s policy on fire, hygiene, health & safety. Maintain a good rapport and work relations with staff in the assigned department and within the hotel. Attend and contribute to all staff meetings, departmental training, and hotel-initiated training scheduled. Undertake reasonable tasks and secondary duties as assigned by the Department Head. Respond to any changes in the department as dictated by the hotel management. Assist in carrying out scheduled inventories of products and operating equipment. Perform any other assigned reasonable duties and responsibilities as assigned. Project at all times a positive and motivated attitude and exercise self-control. Maintain and update the restaurant's guest history. Maintain a legible and up-to-date reservation book. Maintain and coordinate the printing of the respective restaurant menus. Performs any other duties as assigned to /her by management.<br><br>Job Requirements<br><br>Minimum of 1 to 2 years experience in a similar position. Preferably in an international, luxury five-star hotel. English - excellent communication skills.<br><br><br>About Kempinski<br><br>Founded in Germany in 1897, Kempinski Hotels has long reflected the finest traditions of European hospitality. Today, as ever, Kempinski is synonymous with distinctive luxury.<br><br>Located in many of the world's most well-known cities and resorts, the Kempinski collection includes hotels in a grand manner, pace-setting modern establishments and older hotels of individual charm. All blend gracefully into their surroundings and offer luxurious accommodation, superb cuisine and unrivalled facilities - complemented by impeccable service.<br><br>For leisure and business guests alike, the name Kempinski has long been synonymous with style, mobility and efficiency. Put simply, they are the first choice for the discerning individual.<br><br>In addition to operating many of the finest city hotels in the world, Kempinski is a name that can now be found in many exciting resort locations, each combining local flair and ambience with the international standards of service and luxury that Kempinski guests have come to expect.
Department: Food & Beverage Location: Egypt - Safaga<br><br>Description<br><br>The overall scope of the job includes serving food and beverages to guests in the assigned outlet, providing a courteous, professional, efficient and flexible service consistent with the standards of the hotel and in line with Kempinski’s DNA values in order to encourage sales and maximize guest satisfaction.<br><br>Key Responsibilities<br><br>Responsible to Assistant Restaurant Manager / Restaurant Manager Report to duty punctually wearing the correct uniform, clean and well pressed including appropriate shoes (polished) and nametag at all times according to the hotels dress code & Kempinski grooming standards, maintaining a high standard of personal appearance and hygiene at all times. A courteous, professional, and efficient service is provided at all times. All duties and tasks are performed as per the tasks required at the outlet. Be knowledgeable of all services and products offered by the hotel. Have a thorough knowledge and understanding of all food and beverage items offered by the department assigned. Have the knowledge and understanding to explain and perform upselling all items offered by the department assigned as well as offering alternatives. Monitor operating supplies, and equipment and reduce spoilage and wastage successfully. Ensure that the place of work and surrounding area is kept clean and organized at all times. Successfully perform opening and closing procedures established for the assigned outlet Handle guest inquiries in a courteous and efficient manner and report guest complaints and feedback to supervisors. Report guest complaints immediately to the supervisors and ensuring follow up is performed with the guest. Be knowledgeable to operate the existing POS system based on the trained responsibility level as assigned in the department. Understand and strictly adhere to the rules & regulations established in the hotel’s policy manual and the hotel’s policy on fire, hygiene, health & safety. Maintain a good rapport and work relations with staff in the assigned department and within the hotel. Attend and contribute to all staff meetings, departmental training, and hotel-initiated training scheduled. Undertake reasonable tasks and secondary duties as assigned by the Department Head. Respond to any changes in the department as dictated by the hotel management. Assist in carrying out scheduled inventories of products and operating equipment. Perform any other assigned reasonable duties and responsibilities as assigned. Project at all times a positive and motivated attitude and exercise self-control. Maintain and update the restaurant's guest history. Maintain a legible and up-to-date reservation book. Maintain and coordinate the printing of the respective restaurant menus. Performs any other duties as assigned to /her by management.<br><br>Job Requirements<br><br>Minimum of 1 to 2 years experience in a similar position. Preferably in an international, luxury five-star hotel. English - excellent communication skills.<br><br><br>About Kempinski<br><br>Founded in Germany in 1897, Kempinski Hotels has long reflected the finest traditions of European hospitality. Today, as ever, Kempinski is synonymous with distinctive luxury.<br><br>Located in many of the world's most well-known cities and resorts, the Kempinski collection includes hotels in a grand manner, pace-setting modern establishments and older hotels of individual charm. All blend gracefully into their surroundings and offer luxurious accommodation, superb cuisine and unrivalled facilities - complemented by impeccable service.<br><br>For leisure and business guests alike, the name Kempinski has long been synonymous with style, mobility and efficiency. Put simply, they are the first choice for the discerning individual.<br><br>In addition to operating many of the finest city hotels in the world, Kempinski is a name that can now be found in many exciting resort locations, each combining local flair and ambience with the international standards of service and luxury that Kempinski guests have come to expect.
My client is a prestigious International fine dining restaurant group who operate an extremely successful and busy outlet in a prime location in Cairo.<br>They require an experienced and ultra luxury Restaurant General Manager who has extensive experience running all aspects of a fine dining, large restaurant operations.<br>The ideal candidate will have a high-end dining background ideally working with large brands so they have an in depth understanding of company brand standards along with alcohol beverage knowledge, speaking exceptional English with French an added advantage.<br>Exceptional salary, benefits etc within an award winning international restaurant group.<br><br><br><br>If you have not heard back from Eagles Spearing within 10 working days then unfortunately your application has been unsuccessful on this occasion.
WELCOME TO NODD.<br>A new kind of experience is coming to life.<br>NODD is a Cultural & Guest Experience Hub created to bring together culture, community, entertainment, dining, and exceptional hospitality in one unique destination.<br>It is a place to meet, connect, discover, dine, celebrate, and belong — where the environment, programming, food, service, and people come together to create something memorable.<br>With a dedicated focus on personalized experiences, VIP service, community, and uncompromising attention to detail, NODD aims to create a standard that goes beyond traditional hospitality.<br>And now, we’re looking for the people who will make it happen.<br>ABOUT THE ROLE<br>The Restaurant Manager will be responsible for the overall day-to-day operation of the restaurant, ensuring exceptional service, strong team performance, operational efficiency, and commercial results.<br>The role requires someone who understands that a great restaurant is not only about food and service — it is about creating an experience that guests want to return to.<br>KEY RESPONSIBILITIES<br>* Lead and manage the restaurant’s daily operations from opening through closing.* Deliver consistently exceptional service and hospitality standards.* Create a warm, sophisticated, and memorable dining experience aligned with NODD’s identity.* Recruit, train, coach, and develop the restaurant team.* Manage daily staffing, scheduling, briefings, and team deployment.* Establish and maintain service standards, SOPs, and operational procedures.* Monitor restaurant performance, revenue, average check, covers, and other key KPIs.* Drive sales and identify opportunities to maximize revenue.* Control operating costs, wastage, inventory, and overall profitability.* Work closely with the culinary team to ensure seamless food and service delivery.* Ensure food safety, hygiene, health, and safety standards are consistently maintained.* Handle guest feedback, complaints, and service recovery professionally.* Build strong relationships with regular and VIP guests.* Coordinate closely with Guest Experience, CRM, Operations, and other NODD functions.* Support events, activations, and special dining experiences.* Maintain the restaurant’s presentation, ambiance, and readiness at all times.* Contribute to the continuous development of NODD’s dining concept and service culture.<br>⸻<br>JOB QUALIFICATIONS<br>Required<br>* 3–5+ years of experience in Restaurant Management or a similar leadership position.* Proven experience managing a high-volume or premium/luxury restaurant.* Strong knowledge of restaurant operations, service standards, and F&B procedures.* Demonstrated ability to lead, motivate, and develop a diverse team.* Strong commercial awareness and understanding of restaurant KPIs.* Excellent communication and interpersonal skills.* Strong problem-solving and decision-making abilities.* Excellent guest-service mindset and attention to detail.* Good understanding of food safety and hygiene requirements.* Ability to work under pressure in a fast-paced environment.* Strong English communication skills.<br>Preferred<br>* Experience in luxury hospitality, lifestyle concepts, premium restaurants, clubs, or destination venues.* Experience with restaurant openings or pre-opening operations.* Experience working with VIP clientele.* Strong knowledge of POS, reservations, and restaurant management systems.* Experience in developing and implementing SOPs and service standards.* Passion for food, dining, hospitality, and emerging lifestyle concepts.<br>⸻<br>THE NODD PERSON<br>We are looking for someone who is:<br>Guest obsessed. Commercially driven. Operationally sharp. A natural leader. Passionate about dining. And obsessed with the details that guests remember.<br>If you are ready to help build a new dining and hospitality experience from the ground up, we’d love to hear from you.<br>???? To apply: Send your CV through Linked In.<br>#NODD #Now Hiring #Restaurant Manager #Restaurant Jobs #Fand BJobs #Hospitality Jobs #Restaurant Management #Food And Beverage #Cairo Jobs #Egypt Jobs #Luxury Hospitality #Guest Experience
Additional Information Meals provided on duty and days off. Accommodation provided if required.<br><br>Job Number 26119093<br><br>Job Category Food and Beverage & Culinary<br><br>Location 16 Saray El Gezira Street, Zamalek, Cairo 11211, Egypt VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br><br>CORE WORK ACTIVITIES<br><br>Managing Day-to-Day Operations<br><br> Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Maintains service and sanitation standards in restaurant, bar/lounge and room service areas. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br><br>Leading Food and Beverage Team<br><br> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. Develops specific goals and plans to prioritize, organize, and accomplish your work. Ensures and maintains the productivity level of employees. Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management. Ensures compliance with all applicable laws and regulations. Ensures compliance with food handling and sanitation standards. Ensures staff understands local, state and Federal liquor laws. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Establishes guidelines so employees understand expectations and parameters. Monitors alcohol beverage service in compliance with local laws.<br><br>Ensuring Exceptional Customer Service<br><br> Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Empowers employees to provide excellent customer service. Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations. Handles guest problems and complaints. Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction. Ensures corrective action is taken to continuously improve service results. Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).<br><br>Managing and Conducting Human Resource Activities<br><br> Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. Ensures employees are treated fairly and equitably. Strives to improve employee retention. Ensures employees receive on-going training to understand guest expectations. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Strives to improve service performance. Ensures recognition is taking place across areas of responsibility.<br><br>Additional Responsibilities<br><br> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Assists servers and hosts on the floor during meal periods and high demand times. Recognizes good quality products and presentations. Supervises daily shift operations in absence of Assistant Restaurant Manager. Oversees the financial aspects of the department including purchasing and payment of invoices.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br><br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
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<br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><ol><li>Assist F&B manager in ensure and plan for excellent and uninterrupted services at the restaurants under his/her responsibility.<ol><li>Coordinate employees working at the restaurant.</li><li>Identify technical breakdowns in the units and make sure they are fixed.</li><li>Carry out and control preparations at hotels.</li><li>Ensure that preparations are made for special evenings and control the preparations.</li><li>Assist Restaurant manager Provide information about the adequacy of the operational materials during service.</li><li>Share work among employees.</li><li>Ensure that specific service styles are implemented in the department units.</li><li>Ensure protection and maintenance of departmental materials.</li><li>Control and ensure order of the departmental storage houses.</li><li>Inform the Food and Beverage Manager of the details of cooperation between the service department and the kitchen.</li><li>Ensure that instructions, procedures and internal correspondence received from the Food and Beverage Manager is communicated to his/her employees and follow-up on this.</li><li>Ensure that the department functions orderly, in line with the operational rules.</li><li>Monitor the work carried out by supervisors and employees that are under his/her responsibility and inform the Food and Beverage Manager of their performance.</li><li>Prepare training programmes for the F&B Department and delivering the trainings of employees in his/her department.</li><li>Attend meetings and seminars that enhance professional knowledge and skills.</li><li>Perform the job according to the practices and operational standards identified by the Food and Beverage Manager.</li><li>To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).</li><li>To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.</li><li>To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs.</li><li>To provide carrying chemicals safely, carrying, storing and using in accordance with laws, controlling reducing chemical dirtiness.</li><li>Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities.</li><li>Carry out all other duties assigned by managers and hotel management not specified in the job description.</li><li>Carry out all responsibilities related to Protection from pandemic disease & action response implemented at the F&B facilities</li></ol></li></ol><br>Qualifications<br><br><ul><li><strong>Education:</strong> At least a vocational diploma.</li><li><strong>Experience: </strong>At least 6 years of experience in the industry.</li><li><strong>Foreign Language:</strong> Good command of English to communicate well and keep track of technical information in the related field of expertise.</li><li><strong>Courses and Training:</strong> Vocational training and seminars.</li><li><strong>Computer Literacy:</strong> MS Office applications.</li><li><strong>Skills:</strong> Knowledge of products and services in the related field, and good command of process related to other departments. Advanced knowledge and monitoring of guests, the industry, and market developments. Expected to integrate, coordinate and manage the operations related to this important unit in the facility.</li></ul><br>Additional Information<br><br><ul><li><strong>Education:</strong> At least a technical high school or vocational diploma</li><li><strong>Experience: </strong>At least 3 years of practical experience required by the job.</li><li><strong>Foreign Language: </strong>Not required.</li><li><strong>Courses and Training:</strong> Not required.</li><li><strong>Computer Literacy:</strong> Not required.</li><li><strong>Skills:</strong> Expected to use basic tools and equipment related to the job. If necessary, expected to possess certification in the related field.</li></ul> </div>
Additional Information Meals provided on duty and days off. Accommodation provided if required.<br><br>Job Number 26119093<br><br>Job Category Food and Beverage & Culinary<br><br>Location 16 Saray El Gezira Street, Zamalek, Cairo 11211, Egypt VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br><br>CORE WORK ACTIVITIES<br><br>Managing Day-to-Day Operations<br><br> Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Maintains service and sanitation standards in restaurant, bar/lounge and room service areas. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br><br>Leading Food and Beverage Team<br><br> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. Develops specific goals and plans to prioritize, organize, and accomplish your work. Ensures and maintains the productivity level of employees. Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management. Ensures compliance with all applicable laws and regulations. Ensures compliance with food handling and sanitation standards. Ensures staff understands local, state and Federal liquor laws. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Establishes guidelines so employees understand expectations and parameters. Monitors alcohol beverage service in compliance with local laws.<br><br>Ensuring Exceptional Customer Service<br><br> Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Empowers employees to provide excellent customer service. Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations. Handles guest problems and complaints. Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction. Ensures corrective action is taken to continuously improve service results. Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).<br><br>Managing and Conducting Human Resource Activities<br><br> Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. Ensures employees are treated fairly and equitably. Strives to improve employee retention. Ensures employees receive on-going training to understand guest expectations. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Strives to improve service performance. Ensures recognition is taking place across areas of responsibility.<br><br>Additional Responsibilities<br><br> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Assists servers and hosts on the floor during meal periods and high demand times. Recognizes good quality products and presentations. Supervises daily shift operations in absence of Assistant Restaurant Manager. Oversees the financial aspects of the department including purchasing and payment of invoices.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Marriott Hotels se esfuerza por mejorar el arte de la hospitalidad, innovando siempre que puede mientras mantiene el confort de lo familiar en todo el mundo. Como anfitrión de Marriott Hotels, nos ayudarás a mantener la promesa de “Una experiencia hotelera maravillosa, siempre” con un servicio cuidado y sincero, que se adelanta a las necesidades de los huéspedes, para así mejorar este legado vivo. Con un nombre que es sinónimo de hospitalidad en todo el mundo, nos enorgullece invitarte a consultar las oportunidades de empleo de Marriott Hotels. Al unirte a Marriott Hotels, te unes a una cartera de marcas con Marriott International. Estarás donde puedes llevar a cabo tu mejor trabajo, comenzarás a cumplir tu propósito, formarás parte de un increíble equipo mundial y te convertirás en tu mejor versión.<br><br>JW Marriott forma parte de la cartera de lujo de Marriott International y se compone de más de 100 hermosos hoteles en ciudades destacadas y ubicaciones de resorts privilegiadas en todo el mundo. JW cree que los empleados son lo primero, porque, si tú eres feliz, los huéspedes también lo serán. Los empleados de JW Marriott son confiados, innovadores, genuinos, intuitivos y llevan adelante el legado de la marca y del fundador de la empresa, J. Willard Marriott. Nuestros hoteles ofrecen una experiencia laboral inigualable, donde formarás parte de una comunidad y disfrutarás de verdadera camaradería con un grupo de colegas muy variado. JW crea oportunidades de capacitación, desarrollo, reconocimiento y, lo más importante, un lugar donde puedes seguir tu pasión en un ambiente de lujo enfocado en el bienestar holístico. El trato excepcional a los huéspedes empieza con el modo en que cuidamos a nuestros empleados. Este es el The JW Treatment™. Al unirte a JW Marriott, te unes a una cartera de marcas con Marriott International. Estarás donde puedes llevar a cabo tu mejor trabajo, comenzarás a cumplir tu propósito, formarás parte de un increíble equipo mundial y te convertirás en tu mejor versión.
Additional Information Meals provided on duty and days off. Accommodation provided if required.<br><br>Job Number 26119093<br><br>Job Category Food and Beverage & Culinary<br><br>Location 16 Saray El Gezira Street, Zamalek, Cairo 11211, Egypt VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br><br>CORE WORK ACTIVITIES<br><br>Managing Day-to-Day Operations<br><br> Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Maintains service and sanitation standards in restaurant, bar/lounge and room service areas. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br><br>Leading Food and Beverage Team<br><br> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. Develops specific goals and plans to prioritize, organize, and accomplish your work. Ensures and maintains the productivity level of employees. Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management. Ensures compliance with all applicable laws and regulations. Ensures compliance with food handling and sanitation standards. Ensures staff understands local, state and Federal liquor laws. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Establishes guidelines so employees understand expectations and parameters. Monitors alcohol beverage service in compliance with local laws.<br><br>Ensuring Exceptional Customer Service<br><br> Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Empowers employees to provide excellent customer service. Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations. Handles guest problems and complaints. Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction. Ensures corrective action is taken to continuously improve service results. Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).<br><br>Managing and Conducting Human Resource Activities<br><br> Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. Ensures employees are treated fairly and equitably. Strives to improve employee retention. Ensures employees receive on-going training to understand guest expectations. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Strives to improve service performance. Ensures recognition is taking place across areas of responsibility.<br><br>Additional Responsibilities<br><br> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Assists servers and hosts on the floor during meal periods and high demand times. Recognizes good quality products and presentations. Supervises daily shift operations in absence of Assistant Restaurant Manager. Oversees the financial aspects of the department including purchasing and payment of invoices.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Marriott Hotels si impegna costantemente per ottimizzare l'arte dell'accoglienza, innovando in ogni occasione e mantenendo il comfort della familiarità in tutto il mondo. In qualità di responsabile dell'accoglienza in Marriott Hotels, contribuirai a mantenere la promessa di una "Meravigliosa ospitalità, sempre", offrendo un servizio attento, sincero e innovativo che sostiene e si fonda su questa tradizione viva. Con un nome che è sinonimo di ospitalità in tutto il mondo, siamo orgogliosi di darti il benvenuto per esplorare opportunità di lavoro con Marriott Hotels. Entrando a far parte di Marriott Hotels ti unirai a un portfolio di brand con Marriott International. Scegli un ambiente dove puoi svolgere al meglio il tuo lavoro, iniziare il tuo percorso verso i tuoi obiettivi, entrare a far parte di un fantastico team globale e diventare la versione migliore di te.<br><br>JW Marriott fa parte del portfolio di lusso di Marriott International ed è composto da oltre 100 bellissime proprietà in città d'accesso e in località turistiche uniche di tutto il mondo. JW ritiene che i dipendenti vengano prima di tutto: se i dipendenti sono felici, lo saranno anche i nostri ospiti. I dipendenti JW Marriott sono sicuri di sé, innovativi, autentici, intuitivi e continuano la tradizione del brand che porta il nome del fondatore dell'azienda, J. Willard Marriott. I nostri hotel offrono un'esperienza di lavoro completamente diversa dal resto, in cui farai parte di una comunità e godrai di un vero spirito di squadra con un gruppo eterogeneo di collaboratori. JW crea opportunità di formazione, sviluppo, riconoscimento e, soprattutto, un luogo dove perseguire le proprie passioni in un ambiente di lusso con un'attenzione particolare al benessere olistico. Il trattamento eccezionale degli ospiti inizia dal modo in cui ci prendiamo cura dei nostri dipendenti: è questo il nostro The JW Treatment™. Entrando a far parte di JW Marriott ti unirai a un portfolio di brand con Marriott International. Scegli un ambiente dove puoi svolgere al meglio il tuo lavoro, iniziare il tuo percorso verso i tuoi obiettivi, entrare a far parte di un fantastico team globale e diventare la versione migliore di te.
<p>Assist in managing all food and beverage operations including restaurants, bars, room service, and catering functions. Supervise, train, and motivate food and beverage staff to deliver exceptional customer service. Ensure compliance with hygiene and safety regulations, maintain cleanliness and sanitation standards. Collaborate with the Food & Beverage Manager to develop and implement operational policies, procedures, and budgets. Monitor inventory levels and control costs by minimizing waste and maximizing profitability. Handle customer complaints professionally and effectively to ensure positive guest experiences. Assist in planning and executing special events, promotions, and menus. Conduct regular staff meetings and training sessions to improve service quality and operational efficiency. Support the recruitment process and performance evaluations of food and beverage team members. Maintain good liaison with suppliers to ensure timely procurement of quality products.</p><p><strong>Desired Candidate Profile</strong></p><p>Proven experience in food and beverage management or related hospitality roles. Strong leadership and interpersonal skills. Excellent organizational and problem-solving abilities. Knowledge of food safety standards and regulations. Ability to work under pressure and handle multiple tasks. Good communication skills in the local language and preferably English. Flexibility to work shifts, including evenings, weekends, and holidays.</p>
Who we are? Americana Restaurants is a leading restaurant operator and food & beverage platform in the MENA region. With a legacy that dates back to 1964, we’ve grown to represent and manage some of the world’s most beloved restaurant brands—including KFC, Pizza Hut, Hardee’s, Krispy Kreme, and many more—across over 12 countries. Our commitment to operational excellence, innovation, and customer satisfaction continues to drive our growth and success in the region. As we expand, we're looking for passionate professionals who thrive in fast-paced, dynamic environments. If you're driven by purpose and motivated to make an impact, we'd love to have you on our team. Purpose of the Role In this role, you’ll act as a trusted legal advisor, enabling Americana’s strategic objectives while ensuring legal compliance and managing commercial risk. You’ll collaborate across functions and regions to support complex transactions, corporate governance, data privacy, and compliance frameworks. Key Responsibilities:Draft, review, and negotiate commercial, corporate, and employment agreements. Advise on regulatory, compliance, and data privacy matters. Support cross-border deals, technology projects, and corporate governance. Manage contract templates, legal documentation, and intellectual property. Collaborate with internal teams and external counsel across regions. What We’re Looking For:Education: LLB, LLM, JD or equivalent; certifications in Cyber Law/Data Privacy are a plus. Experience: 6–8 years in a corporate legal role or reputable law firm. Skills: Strong grasp of commercial and corporate law; franchise experience is a plus. Languages: Fluent in Arabic and English. Mindset: Proactive, solution-oriented, and business-aware
ASSISTANT MARKETING MANAGER<br><br>Bahrawi Investment Company (BIC)<br>Location: Cairo Head Office, with regular travel to La Hacienda Ras Sudr<br>Reports to: Marketing Manager<br><br><br>ABOUT BIC<br><br>Bahrawi Investment Company is a real estate development and hospitality company. Our flagship project, La Hacienda Resort in Ras Sudr, has over 1,000 delivered properties, a 150-key hotel (Fade Hotel by La Hacienda), and EGP 10 billion in real estate inventory under development. It is one of the largest integrated resort communities on the Red Sea coast.<br><br><br>ROLE OVERVIEW<br><br>The Assistant Marketing Manager will support the development and execution of BIC's overall marketing strategy across real estate and hospitality. The role covers La Hacienda branding, new project launches, Fade Hotel marketing, and resort events. The ideal candidate has a hospitality background, understands real estate marketing, and works well with agencies.<br><br><br>RESPONSIBILITIES<br><br>Marketing Strategy & Planning<br>• Support the development and execution of the annual marketing plan across all BIC brands<br>• Coordinate with sales, commercial and hotel teams to ensure marketing supports revenue targets<br>• Track and report on campaign performance, lead generation and hotel bookings<br><br>Real Estate Branding & Campaigns<br>• Support branding and launch campaigns for La Hacienda and new development phases<br>• Oversee production of sales materials, including brochures, site branding, sales booths and digital assets<br>• Drive qualified leads through digital and offline campaigns<br><br>Hotel Marketing<br>• Manage Fade Hotel's presence on online travel agencies (Booking.com, Expedia and others)<br>• Grow direct bookings through the hotel website, social media and targeted campaigns<br>• Create and promote seasonal offers, holiday packages and restaurant and water-sports promotions<br><br>Events & Community Activations<br>• Plan and execute resort events, including holiday festivals, weekend activations, sports tournaments and family activities<br>• Coordinate suppliers, entertainment partners and on-site logistics<br><br>Agency, Content & Brand<br>• Brief and follow up with creative, digital, media and production agencies<br>• Manage social media accounts across BIC brands through agency partners<br>• Oversee photo and video content and maintain brand consistency across all touchpoints<br><br><br>QUALIFICATIONS<br><br>• Bachelor's degree in Marketing, Hospitality, Business or a related field<br>• 4–6 years of marketing experience<br>• Hospitality background preferred; real estate marketing experience is a strong advantage<br>• Hands-on experience with digital campaigns, social media and online travel agencies<br>• Experience planning events and activations<br>• Strong communication skills in Arabic and English<br>• Based in Cairo and willing to travel regularly to La Hacienda Ras Sudr, including weekends during peak season and events<br><br><br>TO APPLY<br><br>Send your CV to shaher.aly@lahaciendarassudr.com
Americana Restaurants is a leading restaurant operator and food & beverage platform in the MENA region. With a legacy that dates back to 1964, we’ve grown to represent and manage some of the world’s most beloved restaurant brands—including KFC, Pizza Hut, Hardee’s, Krispy Kreme, and many more—across over 12 countries. Our commitment to operational excellence, innovation, and customer satisfaction continues to drive our growth and success in the region. As we expand, we're looking for passionate professionals who thrive in fast-paced, dynamic environments. If you're driven by purpose and motivated to make an impact, we'd love to have you on our team<br>Key Responsibilities Manage and coordinate all maintenance and facility management activities across outlets in the assigned area (Masr El Gedida, Nasr City, Maadi). Lead, supervise, and develop a team of maintenance technicians and area supervisors, ensuring clear task allocation and accountability. Ensure timely response and resolution of maintenance breakdowns (electrical, mechanical, HVAC, refrigeration, plumbing, civil) to minimize store downtime. Implement and monitor preventive maintenance programs across all covered outlets. Conduct regular site visits and inspections to assess equipment condition, safety compliance, and maintenance quality. Coordinate with contractors and vendors for repairs, servicing, and CAPEX/OPEX-related works; monitor quality and cost of work delivered. Support budgeting and cost control for maintenance activities within the assigned area. Maintain accurate maintenance records, reports, and documentation for audits and management review. Ensure compliance with health, safety, and food-safety-related facility standards across all outlets. Escalate critical issues and provide regular status updates to the Engineering & Maintenance Manager.<br>Required Qualifications & Experience Minimum 7 years of relevant experience in maintenance / facility management, engineering operations, or MEP roles. Prior experience in Retail, Hotels, or Restaurant/QSR maintenance and facility management is required. Proven experience directly managing a team of technicians and supervisors. Strong hands-on, ground-level experience — comfortable working across multiple sites and responding to on-site issues directly. Solid working knowledge of electrical, mechanical, HVAC/refrigeration, and civil maintenance systems. Bachelor's degree or diploma in Mechanical/Electrical Engineering or a related technical field is preferred. Willingness and ability to travel regularly between outlets in Masr El Gedida, Nasr City, and Maadi.
Who we are? Americana Restaurants is a leading restaurant operator and food & beverage platform in the MENA region. With a legacy that dates back to 1964, we’ve grown to represent and manage some of the world’s most beloved restaurant brands—including KFC, Pizza Hut, Hardee’s, Krispy Kreme, and many more—across over 12 countries. Our commitment to operational excellence, innovation, and customer satisfaction continues to drive our growth and success in the region. As we expand, we're looking for passionate professionals who thrive in fast-paced, dynamic environments. If you're driven by purpose and motivated to make an impact, we'd love to have you on our team. Purpose of the Role In this role, you’ll act as a trusted legal advisor, enabling Americana’s strategic objectives while ensuring legal compliance and managing commercial risk. You’ll collaborate across functions and regions to support complex transactions, corporate governance, data privacy, and compliance frameworks. Key Responsibilities:Draft, review, and negotiate commercial, corporate, and employment agreements. Advise on regulatory, compliance, and data privacy matters. Support cross-border deals, technology projects, and corporate governance. Manage contract templates, legal documentation, and intellectual property. Collaborate with internal teams and external counsel across regions. What We’re Looking For:Education: LLB, LLM, JD or equivalent; certifications in Cyber Law/Data Privacy are a plus. Experience: 6–8 years in a corporate legal role or reputable law firm. Skills: Strong grasp of commercial and corporate law; franchise experience is a plus. Languages: Fluent in Arabic and English. Mindset: Proactive, solution-oriented, and business-aware
Who we are? Americana Restaurants is a leading restaurant operator and food & beverage platform in the MENA region. With a legacy that dates back to 1964, we’ve grown to represent and manage some of the world’s most beloved restaurant brands—including KFC, Pizza Hut, Hardee’s, Krispy Kreme, and many more—across over 12 countries. Our commitment to operational excellence, innovation, and customer satisfaction continues to drive our growth and success in the region. As we expand, we're looking for passionate professionals who thrive in fast-paced, dynamic environments. If you're driven by purpose and motivated to make an impact, we'd love to have you on our team.<br><br>Operational Oversight Support the Commissary Manager in overseeing daily operations and product distribution across all facilities Monitor production activities to ensure schedules are executed efficiently, safely, and in line with operational requirements Assist in maintaining product quality standards and operational consistency across the commissary Team Leadership Support the recruitment, onboarding, training, and supervision of commissary staff Coordinate daily production activities to ensure compliance with company standards and operating procedures Contribute to the development and performance management of production team members Promote teamwork, collaboration, and a positive workplace culture Quality Assurance & HSSupport the implementation and maintenance of quality control measures, food safety requirements, and operational standards Monitor compliance with food safety regulations, company policies, and quality standards Assist in conducting regular audits and inspections to ensure compliance across all operational areas Process Improvemen Support continuous improvement initiatives by identifying opportunities to enhance production efficiency and effectiveness Collaborate with cross-functional teams to optimize workflows, improve productivity, and minimize waste Assist in implementing best practices and operational improvement projects Budget & Cost Control Assist in monitoring facility expenses and budget performance Support cost-control initiatives and efficient resource utilization Contribute to workforce planning, inventory management, and operational cost optimization On-Time Deliver Coordinate with production, warehouse, and logistics teams to support timely product delivery Monitor order fulfillment and distribution processes to ensure service level targets are achieved Reporting & Analysi Maintain accurate records related to production, quality, safety, and operational performance Assist in preparing operational reports, KPI dashboards, and management presentations Utilize operational data to identify trends, support decision-making, and recommend improvements Crisis Management Support the implementation of contingency plans to address emergencies, operational disruptions, and production challenges Assist the Commissary Manager in coordinating response activities to minimize operational impact and ensure business continuity<br>Experience University degree in mechanical engineering, food technology, process engineering, operation management, or similar Mandatory minimum 4+ years’ experience in food production; preferability with poultry production / vegetable / salad production Proficiency in quality control, managing budget, and production costi Advantage with GFSI or related lead auditor experience Starting up of new facility and factory experience
Company Description<br><br>Join us at Accor, where life pulses with passion!<br><br>As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.<br><br>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.<br><br>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!<br><br>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.<br><br>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.<br><br>Hospitality is a work of heart,<br><br>Join us and become a Heartist®<br><br>Job Description<br><br>Manage the General Manager’s calendar, appointments, meetings and priorities. Coordinate business travel, accommodation, transportation and detailed itineraries. Screen and prioritise incoming calls, emails, correspondence and meeting requests with sound judgement and discretion. Prepare professional correspondence, reports, presentations, meeting agendas and minutes. Coordinate communication between the General Manager, department heads, owners, corporate and regional offices, and external stakeholders. Act as the primary point of contact for the Executive Office and represent it professionally. Track decisions, assignments and deadlines, following up with responsible leaders to ensure timely completion. Anticipate the General Manager’s requirements and proactively address administrative and operational needs. Coordinate VIP arrivals, official visits, executive meetings, hotel events and leadership activities. Maintain confidential records, contracts, correspondence and other sensitive business documents. Prepare and reconcile expense reports and support other Executive Office administrative requirements. Maintain organised and up-to-date physical and electronic filing systems. Support the preparation of management reports, business reviews and operational presentations. Coordinate team events, off-site meetings, celebrations and special projects. Build effective relationships across departments and promote seamless cooperation throughout the hotel. <br><br>Qualifications<br><br>Bachelor’s degree in Business Administration, Hospitality Management, Languages or a related field. Minimum of 2–3 years of experience as an Executive Assistant, Personal Assistant or Executive Secretary, preferably within a five-star hotel or international organisation. Previous experience supporting a General Manager or senior executive is preferred. Excellent command of written and spoken English and Arabic. Strong proficiency in Microsoft Office, particularly Outlook, Word, Excel, Power Point and Teams. Excellent organisational, communication and time-management skills. Strong ability to prepare professional correspondence, reports, presentations and meeting minutes. High level of confidentiality, integrity and professional discretion. Proactive, detail-oriented and capable of managing multiple priorities in a fast-paced environment. Professional appearance, positive attitude and strong interpersonal skills. Flexible, resourceful and able to work independently while collaborating effectively across departments.
<h2 class="h5">Job description</h2>
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<br>Company Description<br><br><p>Join us at Accor, where life pulses with passion!</p><br><p>As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.</p><br><p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p><br><p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p><br><p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p><br><p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p><br><p>Hospitality is a work of heart,<br>Join us and become a Heartist®</p><br><br>Job Description<br><br><ul><li>Manage the General Manager’s calendar, appointments, meetings and priorities.</li><li>Coordinate business travel, accommodation, transportation and detailed itineraries.</li><li>Screen and prioritise incoming calls, emails, correspondence and meeting requests with sound judgement and discretion.</li><li>Prepare professional correspondence, reports, presentations, meeting agendas and minutes.</li><li>Coordinate communication between the General Manager, department heads, owners, corporate and regional offices, and external stakeholders.</li><li>Act as the primary point of contact for the Executive Office and represent it professionally.</li><li>Track decisions, assignments and deadlines, following up with responsible leaders to ensure timely completion.</li><li>Anticipate the General Manager’s requirements and proactively address administrative and operational needs.</li><li>Coordinate VIP arrivals, official visits, executive meetings, hotel events and leadership activities.</li><li>Maintain confidential records, contracts, correspondence and other sensitive business documents.</li><li>Prepare and reconcile expense reports and support other Executive Office administrative requirements.</li><li>Maintain organised and up-to-date physical and electronic filing systems.</li><li>Support the preparation of management reports, business reviews and operational presentations.</li><li>Coordinate team events, off-site meetings, celebrations and special projects.</li><li>Build effective relationships across departments and promote seamless cooperation throughout the hotel.</li></ul><br>Qualifications<br><br><ul><li>Bachelor’s degree in Business Administration, Hospitality Management, Languages or a related field.</li><li>Minimum of 2–3 years of experience as an Executive Assistant, Personal Assistant or Executive Secretary, preferably within a five-star hotel or international organisation.</li><li>Previous experience supporting a General Manager or senior executive is preferred.</li><li>Excellent command of written and spoken English and Arabic.</li><li>Strong proficiency in Microsoft Office, particularly Outlook, Word, Excel, PowerPoint and Teams.</li><li>Excellent organisational, communication and time-management skills.</li><li>Strong ability to prepare professional correspondence, reports, presentations and meeting minutes.</li><li>High level of confidentiality, integrity and professional discretion.</li><li>Proactive, detail-oriented and capable of managing multiple priorities in a fast-paced environment.</li><li>Professional appearance, positive attitude and strong interpersonal skills.</li><li>Flexible, resourceful and able to work independently while collaborating effectively across departments.</li></ul> </div>
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