Receptionist Jobs in Egypt

<p><strong>Reporting:</strong> Branches Manager</p><p></p><p><strong>Fixed Shift</strong>: 10:00 AM - 5:00 PM</p><p></p><p><strong>Responsibilities:&nbsp;</strong></p><ul><li><p>Greeting and attending to visitors&nbsp;at the front desk</p></li><li><p>Provide basic and accurate information in-person and via phone/email</p></li><li><p>Accurate patients’ data entry into our clinic management system</p></li><li><p>Time keeping and proper schedule management. Contact patients in case of delay</p></li><li><p>Schedule follow up appointments &amp; next visit action</p></li><li><p>Professionally assist both staff and patients to ensure smooth work flow</p></li><li><p>Maintain office security by following safety procedures and controlling access via the reception desk</p></li><li><p>Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)</p></li><li><p>Order front office supplies and keep inventory of stock</p></li><li><p>Perform other clerical receptionist duties such as filing, scanning, photocopying, transcribing and faxing</p></li><li><p>Keep updated records of office sales &amp; expenses</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p><strong>Fresh graduates are welcomed&nbsp;</strong></p></li><li><p>Proven work experience, Front Office Representative or similar role</p></li><li><p>Proficiency in Microsoft Office</p></li><li><p>Hands-on experience with office equipment (e.g. fax machines and printers)</p></li><li><p>Professional attitude and appearance</p></li><li><p>Solid written and verbal communication skills</p></li><li><p>Ability to be resourceful and proactive when issues arise</p></li><li><p>Excellent organizational skills</p></li><li><p>Multitasking and time-management skills, with the ability to prioritize tasks</p></li><li><p>Customer service attitude</p></li></ul><p><strong>Benefits:</strong></p><ul><li><p>Benefited salary</p></li><li><p>Social insurance</p></li><li><p>Medical Insurance</p></li></ul><p></p>

<p>The CEO Receptionist is responsible for managing the reception and administrative activities of the CEO’s office, ensuring a professional, welcoming, confidential, and efficient environment. The role serves as the first point of contact for visitors and callers and provides administrative support to the CEO and Executive Office.</p><p><strong>Requirements</strong></p><ul><li><p>Welcome and receive guests, visitors, and business partners professionally and courteously.</p></li><li><p>Manage the reception area of the CEO’s office and ensure it is maintained to a high professional standard.</p></li><li><p>Answer, screen, and direct incoming phone calls and messages.</p></li><li><p>Manage and coordinate visitors’ appointments and access to the CEO’s office.</p></li><li><p>Maintain the CEO’s daily visitor schedule and coordinate meetings when required.</p></li><li><p>Receive and distribute correspondence, documents, and packages addressed to the CEO.</p></li><li><p>Handle sensitive and confidential information with a high level of discretion.</p></li><li><p>Support the CEO’s office with basic administrative and clerical tasks.</p></li><li><p>Prepare meeting rooms and ensure all required arrangements are completed before meetings.</p></li><li><p>Coordinate with relevant departments regarding meetings, visitors, and executive requirements.</p></li><li><p>Maintain organized records and files related to the CEO’s office.</p></li><li><p>Assist with preparing documents, reports, presentations, and correspondence when required.</p></li><li><p>Coordinate refreshments, hospitality, and other arrangements for VIP visitors and executive meetings.</p></li><li><p>Follow up on administrative requests and ensure timely completion.</p></li><li><p>Maintain professional communication with employees, customers, suppliers, and senior management.</p></li><li><p>Perform any other administrative duties assigned by the CEO Office.</p></li></ul><p></p>

<ul><li><p>As a Receptionist</p></li></ul><p>o&nbsp;&nbsp; Front Desk Management: Greet visitors, clients, and candidates warmly and direct them to the appropriate person or meeting room.</p><p>o&nbsp;&nbsp; Call &amp; Email Handling: Manage incoming phone calls, screen inquiries, and forward relevant messages promptly.</p><p>o&nbsp;&nbsp; General Office Tasks: Oversee day-to-day office administrative tasks, handle printing/scanning, file documentations, and keep track of office stationery and pantry inventory.</p><p>o&nbsp;&nbsp; Facility Coordination: Maintain the cleanliness and organization of the reception, break areas, and meeting rooms.</p><p>o&nbsp;&nbsp; Mail &amp; Courier Management: Receive, sort, and distribute daily mail, packages, and vendor deliveries.</p><p>&nbsp;</p><ul><li><p>As a Personal Assistant:</p></li></ul><p>o&nbsp;&nbsp; Calendar &amp; Schedule Management: Organize executive calendars, arrange internal and external meetings, and send appointment reminders.</p><p>o&nbsp;&nbsp; Travel &amp; Logistics: Coordinate travel arrangements, flight bookings, hotel reservations, and transportation when required.</p><p>o&nbsp;&nbsp; Document &amp; Report Preparation: Draft correspondence, emails, memos, and simple administrative reports.</p><p>o&nbsp;&nbsp; Task Follow-up: Track actionable items, follow up on pending operational tasks with team members, and ensure deadlines are met.</p><p><strong>Requirements</strong></p><ul><li><p>Education: Bachelor’s degree in Business Administration, English Literature, Mass Communication, or a related field.</p></li><li><p>Experience: 1–3 years of experience as a Receptionist, Admin Assistant, or Personal Assistant.</p></li><li><p>Language Skills: Excellent command of written and spoken English and Arabic.</p></li><li><p>Tech Savvy: Proficiency in MS Office (Word, Excel, Outlook).</p></li><li><p>Soft Skills: Outstanding communication, interpersonal, multi-tasking, and organizational skills with a presentable appearance.</p></li><li><p>Female </p></li></ul><p></p>

<ul><li><p>Key Responsibilities:</p></li><li><p> Welcome and assist visitors</p></li><li><p> Answer and direct phone calls</p></li><li><p> Handle inquiries via phone, email, and in person</p></li><li><p> Schedule appointments and manage the calendar</p></li><li><p> Maintain a clean and organized reception area</p></li><li><p> Support administrative tasks and other departments as needed<br></p></li><li><p>Work Conditions:</p></li><li><p> 2 days off per week</p></li><li><p> 8-hour shift (including a 1-hour break)</p></li><li><p> Professional work environmen</p></li><li><p>Location: On-site - Mivida, Cairo</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Requirements:</p></li><li><p> Bachelor's degree</p></li><li><p> 5 years of experience as a receptionist or in a similar role</p></li><li><p> Excellent communication and organizational skills</p></li><li><p> Proficiency in Microsoft Office (Word, Excel, Outlook)</p></li><li><p> Professional appearance and positive attitude</p></li><li><p> Ability to multitask in a fast-paced environment</p></li><li><p> Available to join immediately</p></li></ul><p></p>

Al-Futtaim Automotive is looking for an experienced and customer-focused Service Advisor to join our Aftersales team in Cairo.<br>About the Role The Service Advisor will manage the end-to-end customer service journey for vehicle maintenance and mechanical repairs — from customer reception and accurate diagnosis capture through repair authorization, progress updates, quality confirmation, invoicing, and vehicle handover. The role will play a key part in delivering Honda-standard customer care, achieving revenue targets, and supporting long-term customer retention.<br>What You Will DoWelcome customers professionally, understand their concerns and service requirements, and ensure a smooth service reception experience. Open and maintain accurate repair orders, documenting customer concerns, vehicle condition, required approvals, and all relevant information. Prepare clear and accurate estimates, explain required and recommended repairs, and promote relevant maintenance, parts, and value-added services based on customer needs. Maintain proactive communication with customers throughout the repair journey, including updates on progress, costs, additional work, and delivery timelines. Coordinate closely with workshop control, technicians, Parts, Warranty, and support teams to remove bottlenecks and ensure on-time vehicle delivery. Confirm repair completion and quality checks, review invoices for accuracy, explain completed work and future maintenance requirements, and ensure a professional vehicle handover. Support customer retention through post-service follow-up, complaint resolution, future booking opportunities, and accurate customer and vehicle data management. Ensure compliance with Honda standards, company policies, safety requirements, warranty procedures, and data privacy requirements, while contributing to continuous improvement initiatives.<br>What Equips You for the Role Bachelor’s degree in Mechanical or Automotive Engineering, or an equivalent relevant qualification.2–5 years of experience in automotive service, customer service, workshop reception, or a related field; dealership experience is preferred. Basic knowledge of automotive systems, maintenance requirements, repair processes, and workshop terminology. Good command of Arabic and working proficiency in English, both written and spoken. Proficiency in Microsoft Office; experience with a Dealer Management System (DMS) is an advantage. Valid driving license is preferred. Strong customer focus, communication, active listening, and relationship management skills. Strong attention to detail, problem-solving, teamwork, and cross-functional coordination skills. A consultative approach to selling, with the ability to handle objections and manage customer concerns professionally.

<p>The Receptionist &amp; Admin Officer is responsible for managing front desk operations, handling administrative tasks, and ensuring a welcoming and professional environment for visitors and clients. The role also supports internal coordination and event organization.</p><p>Key Responsibilities:</p><ul><li><p>Answer phone calls and handle incoming inquiries.</p></li><li><p>Greet and assist visitors, providing support and information.</p></li><li><p>Schedule meetings and manage front desk coordination.</p></li><li><p>Handle incoming and outgoing mail and ensure proper documentation.</p></li><li><p>Support staff in organizing events, including reception services and document preparation.</p></li><li><p>Assist in organizing external meetings and events.</p></li><li><p>Receive courier packages and distribute them accordingly.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>University degree, preferably in Commerce.</p></li><li><p>Strong communication and customer relations skills.</p></li><li><p>Good IT skills (Microsoft Office).</p></li><li><p>Problem-solving attitude.</p></li><li><p>Teamwork abilities.</p></li><li><p>Good computer skills.</p></li></ul><p></p>

<p><strong>Positive Academy is Hiring – Sales &amp; Reception Representative</strong></p><p>تعلن <strong>Positive Academy</strong> </p><p>عن حاجتها إلى <strong>Sales &amp; Reception Representative</strong></p><p> للانضمام إلى فريق العمل بفرع <strong>مصر الجديدة – القاهرة</strong>.</p><p>الدور بيجمع بين <strong>Sales, Reception &amp; Customer Service</strong>، ونبحث عن شخص لبق، منظم، عنده مهارات تواصل وإقناع قوية، ويقدر يتعامل مع العملاء بشكل Professional من أول الاستفسار لحد التسجيل.</p><p><strong>Responsibilities</strong></p><ul><li>استقبال الطلاب والعملاء والتعامل معهم بشكل Professional.</li><li>الرد على المكالمات وWhatsApp inquiries.</li><li>متابعة الـLeads والعملاء المحتملين.</li><li>شرح الـCourses, Programs, Offers &amp; Packages.</li><li>متابعة إجراءات الحجز والتسجيل.</li><li>تحقيق الـSales Targets المطلوبة.</li><li>تسجيل ومتابعة بيانات العملاء بشكل منظم.</li><li>التنسيق مع الـAcademic &amp; Administrative teams.</li><li>إدارة مهام الـReception والـFront Desk.</li></ul><p><strong>Requirements</strong></p><ul><li>Strong communication &amp; interpersonal skills.</li><li>مهارات قوية في Sales &amp; Customer Service.</li><li>اللباقة وحسن المظهر.</li><li>Organized, responsible &amp; able to multitask.</li><li>Good English level.</li><li>يفضل وجود خبرة سابقة في <strong>Sales, Reception, Customer Service أو Telesales</strong>.</li><li>الخبرة في <strong>Education أو Training</strong> تعتبر Plus.</li></ul><p><strong>Salary &amp; Benefits</strong></p><ul><li><strong>Salary: 8,000 – 12,000 EGP</strong></li><li><strong>+ Commission</strong></li><li>الراتب يتم تحديده حسب <strong>Experience &amp; Qualifications</strong>.</li></ul><p><strong>Job Details</strong></p><ul><li>Full-time</li><li>On-site</li><li>Location: <strong>Heliopolis, Cairo</strong></li></ul><p><strong>Positive Academy</strong></p><p><em>Beyond an English Academy</em></p>

<ul><li><p>Greet and welcome visitors in a professional and friendly manner.</p></li><li><p>Answer, screen, and direct incoming phone calls.</p></li><li><p>Manage the reception area and ensure it is always organized and presentable.</p></li><li><p>Handle incoming and outgoing correspondence, documents, and deliveries.</p></li><li><p>Coordinate appointments and meeting schedules when required.</p></li><li><p>Provide administrative support to different departments.</p></li><li><p>Maintain visitor records and follow company procedures.</p></li><li><p>Perform other administrative tasks as assigned</p></li></ul><p></p><p><strong>Requirements</strong></p><p></p><ul><li><p>Bachelor’s degree in Commerce or any relevant field.</p></li><li><p>1–3 years of experience as a Receptionist or in a similar administrative role.</p></li><li><p>Excellent appearance and professional presentation.</p></li><li><p>Excellent communication and interpersonal skills.</p></li><li><p>Good command of Microsoft Office.</p></li><li><p>Good organizational and time-management skills.</p></li><li><p>Ability to multitask and work efficiently under pressure.</p></li><li><p>Good command of English is preferred.</p></li><li><p>Alexandria resident is a must .</p></li></ul><p></p>

<p><strong>Administrative Assistant</strong></p><p><strong>Location: Shiekh Zayed</strong></p><p><strong>Job Brief :</strong>&nbsp;</p><p>A receptionist is responsible for managing front desk operations, greeting visitors, answering calls, and providing administrative support to ensure smooth daily office functioning.</p><p><strong>Job Description :&nbsp;</strong></p><ul><li><p>Greet and welcome visitors in a professional and friendly manner.</p></li><li><p>Answer, screen, and forward incoming phone calls.</p></li><li><p>Maintain a clean and organized reception area.</p></li><li><p>Schedule appointments and manage meeting rooms.</p></li><li><p>Provide basic information about the company to clients and guests.</p></li><li><p>Assist with administrative tasks such as filing, data entry, and record-keeping.</p></li><li><p>Coordinate with other departments when needed.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor's Degree from business administration or relevant degree is a must</p></li><li><p>Female</p></li><li><p>Additional certification in office administration (optional )</p></li><li><p>Previous experience in office roles or front desk is a must</p></li></ul><p></p>

<ul><li><p>Greet and welcome visitors in a professional and friendly manner.</p></li><li><p>Answer, screen, and direct incoming phone calls.</p></li><li><p>Manage the reception area and ensure it is always organized and presentable.</p></li><li><p>Handle incoming and outgoing correspondence, documents, and deliveries.</p></li><li><p>Coordinate appointments and meeting schedules when required.</p></li><li><p>Provide administrative support to different departments.</p></li><li><p>Maintain visitor records and follow company procedures.</p></li><li><p>Perform other administrative tasks as assigned.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p><strong>Bachelor’s degree in Commerce or any relevant field.</strong></p></li><li><p><strong>1–3 years of experience</strong> as a Receptionist or in a similar administrative role.</p></li><li><p><strong>Excellent appearance and professional presentation.</strong></p></li></ul><ul><li><p>Excellent communication and interpersonal skills.</p></li><li><p>Good command of Microsoft Office.</p></li><li><p>Good organizational and time-management skills.</p></li><li><p>Ability to multitask and work efficiently under pressure.</p></li><li><p>Good command of English is preferred.</p></li><li><p><strong>Alexandria residents are required.</strong></p></li></ul><p></p>

<p>Castle Real Estate Agency (Alexandria) is looking for a Receptionist / Indoor Sales representative to join our Roushdy office team.</p><p><strong>Responsibilities:</strong></p><ul><li><p>Greet walk-in clients and handle phone and WhatsApp enquiries professionally.</p></li><li><p>Introduce Castle services (real estate sales, rentals and property marketing, plus interior design and finishing) and route each enquiry to the right department.</p></li><li><p>Enter and update property and client records in our systems.</p></li><li><p>Follow up with prospective clients and coordinate viewing appointments with the sales team.</p></li><li><p>Indoor, office-based role with day-to-day administrative support duties.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>No prior experience required.</p></li><li><p>Good command of English.</p></li><li><p>Solid computer skills (Word / Excel).</p></li><li><p>Good communication and customer-facing skills.</p></li><li><p>Punctual, organized and able to work within a team. <br></p></li></ul><p><strong>Skills:</strong> Customer Service · Communication Skills · Microsoft Office · English · Sales Support · Reception<br></p><p></p>

<p>POSITION SUMMARY Provide personalized service and attention to fulfilling all guest needs including but not limited to: delivering coffee and tea upon request, preparing notes of new arrivals to prepare and communicate the important preferences to the entire hotel operation, coordinating with the front desk to prepare the VIP rooms, checking the room key and briefly double checking if every detail is up to the guest expectation and request, coordinate with front desk to escort early arrivals, be present upon the guests check in to anticipate the guests needs, complete the butler flags which were put into local systems by the reservation, sales and other departments, and send pre-arrival emails. Coordinate with the front desk to escort the VIP to their rooms, work closely with the Guest Services and Engineering departments on requests, pick up laundry request from guests, follow up on laundry delivery and return laundry to the guest promptly. Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; and stand, sit, or walk for an extended period of time or for an entire work shift. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: high school diploma or G.E.D. equivalent.</p><p>Related Work Experience: No related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p>

<p>Education: Bachelor s Degree Experience: At least 5 years of experience in the industry following theoretical education. Foreign Language: Sufficient level of English and Arabic to communicate effectively with guests and employees. Courses and Training: Advanced theoretical and practical knowledge. Computer Literacy: MS Office applications, Front Office operating programmes (Fidelio, Opera etc.). Skills: Expected to have comprehensive technical knowledge and work experience related to the methods, advanced techniques, special equipment and work processes in the related field. Knows, applies and ensures application of all services and product ranges in the related field. Has command of guest profiles.</p><p>Qualifications 2. 1 Checks cleanliness of lobby and public areas, lights and as well as front office staff in proper and orderly appearance and behaviour. Greet the VIP guests of the hotel. As directed by the Front office Manager, Performs special services for VIP Guest s. 2.2 Checks on registration cards of arriving guests and ensures all information should be filled on each cards either by Guest Relation Officers or the guests. Assist in VIP s arrival departure in absence of guest relation officers. Assists in sending guest messages or faxes. Gives the instructions to the Night Reception, during the high occupancy periods, regarding: walk-in guests and release room blocked because of no- shows. Assists in handling room lock problems. Prepares and checks for VIP s arrival and escorts guests to rooms. Coordinates with all departments concerned in order to maintain Front Office functions properly. Operates the front office computer system in order to assist front office attendants. Checks group department fit and ensure switchboard makes appropriate wake up calls. Handles guest complaints and other related problems and reports on the Assistant Manager s log book. Assists reception, business centre, cashier, concierge and bell captain during they are busy. To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment. Carry out all responsibilities related to the quality management and food safety management systems implemented at the facility. Carry out all other duties assigned by managers and hotel management not specified in the job description. Carry out all responsibilities related to Protection from pandemic disease &amp; action response implemented at the facilities</p><p>Additional Information 2.23 Implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs. 2.24 Provide carrying chemicals safely, carrying, storing and using in accordance with laws, controlling reducing chemical dirtiness. 2.25 Carry out all responsibilities related to the quality management and food safety management systems implemented at the facility. 2.26 Carry out all other duties assigned by managers and hotel management not specified in the job description.</p><p><strong>Desired Candidate Profile</strong></p>Sufficient level of English and Arabic to communicate effectively with guests and employees. Advanced theoretical and practical knowledge. MS Office applications, Front Office operating programmes (Fidelio, Opera etc.). Expected to have comprehensive technical knowledge and work experience related to the methods, advanced techniques, special equipment and work processes in the related field. Knows, applies and ensures application of all services and product ranges in the related field. Has command of guest profiles.

<p>The Receptionist is responsible for providing a professional first point of contact for visitors and callers while ensuring the smooth operation of the front desk and supporting general administrative activities.</p><p> </p><p><strong> Key Responsibilities</strong><br></p><p>* Welcome and assist visitors in a courteous and professional manner.</p><p>* Answer, screen, and direct incoming phone calls.</p><p>* Manage meeting room bookings and notify employees of visitors.</p><p>* Receive, sort, and distribute incoming mail and deliveries.</p><p>* Maintain a clean, organized, and professional reception area.</p><p>* Support basic administrative tasks such as filing, data entry, and document handling.</p><p>* Coordinate with internal departments as required.</p><p><strong>Requirements</strong></p><p>* High school diploma or Bachelor's degree preferred.</p><p>* 1–2 years of experience in a similar role is an advantage.</p><p>* Good communication and interpersonal skills.</p><p>* Proficiency in Microsoft Office applications.</p><p>* Professional appearance and customer service attitude.</p><p>* Ability to multitask and work in a fast-paced environment.</p>

<p><strong>Key responsibilities:</strong><br>Welcome and assist visitors, suppliers, and contractors in a polite and professional manner<br>Answer, screen, and forward incoming phone calls<br>Register visitor details and ensure compliance with factory security and safety procedures<br>Coordinate with security and administration regarding visitor access<br>Receive, record, and distribute mail and deliveries<br>Maintain the cleanliness and organization of the reception area<br>Support basic administrative tasks such as data entry, filing, scanning, and document preparation<br>Schedule appointments and meetings when required<br>Respond to employee inquiries and direct them to the relevant department</p><p></p><p><strong>Requirements</strong></p><p><strong>Key skills and experience required:</strong><br> Bachelor’s degree<br>Previous experience as a receptionist or Administrative Assistant is preferred<br>Excellent level of English<br>Good communication and interpersonal skills<br>Presentable appearance and professional attitude<br>Basic computer skills (Microsoft Office, email)<br>Ability to multitask and work under pressure<br>Strong sense of responsibility, punctuality, and confidentiality<br>Preferably residing near the factory location</p><p></p>

<p>Ensure the security of guests belongings during C-in and C-out and assist to carry guests luggage to and from their rooms.</p><p>Responsible for forwarding messages from the Front Office Department to guests and all other reports and documents to the related units.</p><p>Deliver the best services to guests in line with the hotel s policies and procedures.</p><p>Perform his/her duty according to the practices, operational instructions and procedures identified by the Front Office Manager.</p><p>Always be friendly, well-groomed, polite and respectful.</p><p>Gather information about the facility s occupancy for the respective day before starting the shift.</p><p>Gather all information related to the previous shifts before starting the shift and check the entries in the logbook.</p><p>Has knowledge of all activities that may (will) be held at the facility on the specific day.</p><p>Help all guests with their luggage when entering and leaving the hotel.</p><p>Show guests the way to their room and carry their luggage.</p><p>Has detailed knowledge of all of the hotel and in-room services. Make the necessary explanations, in a polite and respectful manner, to guests while accompanying them to their rooms.</p><p>Greet groups according to their arrival times, organise their luggage according to their room numbers and ensure that the luggage is sent to their room on time.</p><p>Always start work on time and, when needed in times of busy check-ins and check-outs, work overtime.</p><p>Responsible for the order of the reception desk and lobby.</p><p>Carry out the periodic maintenance and cleaning of the luggage trolleys.</p><p>Responsible for keeping the inside of the reception desk and the Back Office clean and orderly at all times.</p><p>Responsible for safely keeping guest belongings under his/her responsibility.</p><p>Keep track of all official documents and deliver them to the respective addressees</p><p>Attend the internal communication meetings and trainings of the Front Office Department and share his/her suggestions and thoughts.</p><p>Responsible for carrying the luggage for rooms that will be changed.</p><p>Take part in the Emergency Response Teams.</p><p>To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).</p><p>To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.</p><p>To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment.</p><p>Carry out all responsibilities related to the quality management and food safety systems implemented at the facilities.</p><p>Carry out all other duties assigned by managers and hotel management not specified in the job description</p><p><strong>Desired Candidate Profile</strong></p><p>At least a high school or vocational diploma.</p><p>At least 1 year of experience in the related field.</p><p>Good command of English and Arabic to communicate well.</p><p>Theoretical and practical background.</p><p>Basic PC applications.</p><p>Using personal touch in order to exceed guests expectations by utilizing specific tools and devices related to the job and that can be learned in a few months. Some jobs require technical knowledge of the methods, techniques and work processes in the related field. Expected to know the guest profiles, accommodation details and have basic knowledge of how to address guests. Expected to perform tasks that are of the same kind and similar in content. Requires awareness of other related processes.</p>

<p>The receptionist is responsible for welcoming clients, managing appointments and supporting smooth daily branch operations while providing friendly, professional customer service</p><p></p><p><strong>Tasks and Responsibilities</strong></p><ol><li><p>Welcome and assist clients</p></li><li><p>Manage bookings</p></li><li><p>Coordinate with therapists</p></li><li><p>Handle client communication</p></li><li><p>Process payments and maintain records</p></li><li><p>Support sales and client retention</p></li><li><p>Maintain client information and confidentiality</p></li><li><p>Support daily branch operations</p></li></ol><p></p><p><strong>Requirements</strong></p><ul><li><p>Previous experience in reception or customer service is a must; experience in a physio, spa, wellness center or hotel is preferred</p></li><li><p>Very good spoken and written Arabic and English</p></li><li><p>Friendly, professional manner and a presentable appearance</p></li><li><p>Strong communication and customer service skills</p></li><li><p>Good organization skills and attention to detail</p></li><li><p>Ability to manage multiple bookings and enquiries calmly</p></li><li><p>Basic computer skills and confidence using WhatsApp and booking systems</p></li><li><p>Accuracy in handling payments and maintaining records</p></li><li><p>Ability to explain services and promote relevant packages</p></li><li><p>Reliability, punctuality and respect for client confidentiality</p></li><li><p>Ability to work well with a multicultural team</p></li><li><p>Flexibility to work shifts, weekends and public holidays as required</p></li></ul><p></p>

<p>We are looking for an energetic and multi-talented Receptionist &amp; Patient Coordinator to join our team. The ideal candidate will handle front-desk operations, manage patient follow-ups, handle computer/software tasks, communicate treatment plans clearly, and drive sales for our services.</p><p>​Key Responsibilities:</p><p>​Front Desk Operations: Welcome patients warmly, manage daily check-ins/check-outs, and answer phone calls or WhatsApp messages.</p><p>​Computer &amp; Software Management: Handle booking systems, organize patient records electronically, and manage daily clinic scheduling efficiently.</p><p>​Patient Follow-Up: Conduct regular follow-ups with patients post-treatment, send appointment reminders, and track re-calls.</p><p>​Patient Communication &amp; Sales: Clearly explain treatment procedures, package options, and payment plans to patients, using strong soft skills to close sales effectively.</p><p>​Administration: Handle billing, receipts, and simple daily administrative reports.</p><p><strong>Requirements</strong></p><ul><li><p>Proven experience in customer service, clinic reception, or sales.</p></li><li><p>​Strong communication, negotiation, and interpersonal skills.</p></li><li><p>Proficiency in using computers, clinic management software, and MS Office.</p></li><li><p>​Professional appearance and positive attitude under pressure.</p><p>​</p><p></p></li></ul><p></p><p></p>

<p><u>About the Job</u></p><p>&nbsp;We are looking for a professional and friendly Receptionist to be the first point of contact for visitors and clients while providing administrative support.</p><p></p><p><u>Job Description</u></p><p>Welcome visitors and clients professionally.</p><p>Answer and direct phone calls.</p><p>Schedule appointments and manage meeting rooms.</p><p>Handle incoming and outgoing correspondence.</p><p>Maintain office records and perform administrative tasks.</p><p>Coordinate with different departments when needed.</p><p></p><p><u>Job Requirements</u></p><p>Bachelor's degree.</p><p>Minimum 1 year of experience as a Receptionist or in a similar role.</p><p>Excellent communication and interpersonal skills.</p><p>Good command of English.</p><p>Proficiency in Microsoft Office.</p><p>Professional appearance and positive attitude.</p><p>Strong organizational and multitasking skills.<br><br>Are you a master of first impressions and a wizard of organization? We are searching for an exceptional <strong>Receptionist</strong> to be the vibrant heart of our bustling Cairo office! This is an incredible opportunity for an experienced professional to join our dynamic team and play a pivotal role in creating a welcoming and efficient environment. If you thrive in a fast-paced setting and possess a keen eye for detail, we want to hear from you!</p><p><strong>Overview:</strong> As our Receptionist, you will be the face and voice of our organization, ensuring every visitor and caller receives a warm, professional welcome. You will be instrumental in maintaining the smooth operation of our office, handling a variety of administrative tasks, and providing crucial support to our team.</p><ul><li><p><strong>Responsibilities:</strong></p></li><li><p>Expertly manage the reception area, greeting and directing visitors with professionalism and a friendly demeanor.</p></li><li><p>Handle incoming calls, direct inquiries, and provide accurate information, ensuring seamless communication.</p></li><li><p>Oversee and maintain office supplies, ensuring stock levels are optimal and orders are placed promptly.</p></li><li><p>Coordinate meeting room bookings, manage calendars, and assist with scheduling appointments.</p></li><li><p>Manage incoming and outgoing mail and deliveries, ensuring efficient distribution.</p></li><li><p>Provide comprehensive administrative support, including data entry, filing, and document preparation.</p></li><li><p>Assist with various office management tasks to ensure a productive and harmonious workplace.</p></li></ul><p><strong>Skills &amp; Technologies:</strong> You will leverage your expertise in <strong>Microsoft Office Suite</strong> daily, alongside your exceptional <strong>Administration</strong> and <strong>Office Management</strong> capabilities. Your strong <strong>Customer Service</strong> orientation and advanced <strong>Organizational Skills</strong> will be key to your success.</p><p><strong>Growth Opportunities:</strong> This role offers a fantastic platform for an experienced individual to deepen their administrative expertise and take on greater responsibility in office management. We believe in nurturing talent and providing avenues for continuous professional development within our supportive environment.</p><p><strong>Team &amp; Culture:</strong> Join a collaborative and energetic team in our vibrant <strong>on-site</strong> office located in <strong>Cairo, Egypt</strong>. We pride ourselves on a culture of mutual respect, efficiency, and a shared commitment to excellence. Your contributions will be highly valued and recognized.</p><p><strong>Impact:</strong> You will be central to creating an inviting and well-organized office atmosphere that supports the productivity and well-being of our entire team. Your efficiency and welcoming presence will significantly contribute to our professional image and operational success.</p><p><strong>Requirements</strong></p><ul><li><p>Are you ready to elevate your career and bring your administrative prowess to our team? We are looking for an <strong>Experienced Receptionist</strong> with a proven track record of excellence!</p></li><li><p><strong>Required Skills:</strong></p><ul><li><p><strong>Administration:</strong> Demonstrated expertise in managing office operations and administrative processes.</p></li><li><p><strong>Office Management:</strong> A solid background in overseeing office functions, supplies, and general upkeep.</p></li><li><p><strong>Microsoft Office:</strong> Advanced proficiency in Word, Excel, Outlook, and PowerPoint is essential.</p></li><li><p><strong>Customer Service:</strong> Exceptional ability to provide outstanding service to visitors and callers.</p></li><li><p><strong>Communication Skills:</strong> Superb verbal and written communication for effective interaction.</p></li><li><p><strong>Organizational Skills:</strong> Impeccable ability to prioritize tasks, manage time, and maintain an orderly environment.</p></li><li><p><strong>Problem Solving:</strong> A proactive approach to addressing challenges and finding efficient solutions.</p></li><li><p><strong>Attention to Detail:</strong> Meticulous accuracy in all tasks, from data entry to scheduling.</p></li><li><p><strong>Multitasking:</strong> Capacity to manage multiple responsibilities effectively in a dynamic setting.</p></li><li><p><strong>Interpersonal Skills:</strong> Ability to build rapport and work collaboratively with colleagues and external contacts.</p></li></ul></li><li><p><strong>Experience Requirements:</strong> We are seeking candidates with <strong>3-7 years</strong> of dedicated experience in a similar administrative or receptionist role.</p></li><li><p><strong>Career Level Expectations:</strong> This is an <strong>Experienced</strong> level position, ideal for a professional ready to take on significant responsibility and contribute immediately to our team's success.</p></li></ul><p></p>

<p>To take 100% responsibility to ensure you deliver and exceed the guests expectations in accordance with Resense s spa vision, core values and all related brand standards, procedures and policies. OVERALL OBJECTIVES / MAIN RESPONSIBILITIES To deliver the whole spa experience to a high standard and ensure the guests needs are cared for in alignment with Resense training and all standard operating procedures. Care for the guests from beginning to end. To connect and communicate with your guests. Get to know and understand them and record preferences and information as required. Go above and beyond to accommodate guests needs and requests. Greet all clients with name recognition, a welcoming smile and a clear but soft tone of voice. To engage directly with the guest, LISTEN and anticipate their needs with genuine and sincere attitude. Be fully knowledgeable of Resense Spa treatments, services and products, able to advise guests as to the relevance and suitability of treatments according to the guest s needs. To consult and advise guests as to a sequence of treatments or a programme in both the spa &amp; fitness. To recognize and acknowledge all spa and fitness guests and members, remembering their names and any other relevant details. To organize scheduling to maximize use of time and profitability whilst ensuring that the client s needs are of first importance. To co-ordinate guests. Consultation records with the Therapists. Respond to guest s bookings and queries in a professional manner. Promote and up-sell spa services and retail sales. Record reservations and manage the appointment schedule ensuring the update and management of client profiles. Conduct confirmation calls. To be responsible for all billing procedures at the reception desk and the correct reconciliation of funds at the close of each shift and at the end of the day s work. Complete daily opening procedures and check lists per relevant area daily. Ensure the reception area is clean and presentable at all times. Coordinate availability of treatments and staff to ensure prompt service according to the relevant skills of the therapists. Assist with administration duties such as, purchasing, receiving and inventory reporting. To have a professional attitude at all times, particularly with regard to punctuality, appearance and general manner. To ensure that all administrative procedures run professionally and prepare daily reports as required. To supervise and conduct the safety of users and equipment in the spa and receive training to ensure that all relevant legislation pertaining to the Health and Safety and Health and Hygiene standards are implemented and monitored within the spa. To recognize the importance of connecting with the guest in every aspect of your role. Must attend all training courses as deemed necessary by the Spa Manager. To participate in training and personal development programs within the spa.. To perform any other duties deemed reasonable by Management. To be responsible for preparing the reception for the next shift. Ensuring all messages have been passed on before leaving and that adequate supplies of all public information material are available. Hygiene standards are strictly monitored and followed. Quality audit results are 85% and above. When all the Spa guests are 100% satisfied with the Spa services. Receptionist is the first and last impression of the spa, therefore must be very professional and create an experience for the guests. Greets all visitors to the Spa and Wellness Centre in a warm and sincere manner, invites them to sign the consultation form. Provides them with assistance such as lockers, towels, bathrobes or information concerning our services and facilities in a prompt and efficient manner. For visitors interested in a membership at the Wellness Centre, promotes the services by providing information and offering a tour of our facilities. Assists new members in filling out the membership application form correctly. And indorse to the team. Handles all Spa cashier transactions such as Retail, daily Spa revenue or any other fees from guests then issues a receipt. Targets must be reached, a direct responsibility for revenue via upselling, bookings and retail is one of the main focus points. At the end of the shift balances the cash register. Receives all incoming telephone calls to the Spa according to the hotel standards, provides/receives information, takes appropriate actions such as booking or refers the matter to the relevant persons to handle. Liaises with therapists in case of bookings and / or cancellations from members / guests. Upon visitor s departure from the Spa and Wellness Centre, thanks them for their visit and invites them to return. Daily, Weekly and Monthly reports to be completed with details. Makes handover report written and verbal if possible for the receptionist on the next shift. Before each shift reads handover report. Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.</p><p><strong>Desired Candidate Profile</strong></p>NATIONALITY: Eligible for a working permit in country of hire EDUCATION: Business Administration/Personal Assistant/Secretary Certificate an advantage. Sales and/or customer service training an advantage. Knowledge of Natural Therapies. (Preferable) EXPERIENCE: One (1) year reception experience in an international SPA. LANGUAGE: Ability to work and communicate in a multinational environment: Local language excellent oral and written skills (as applicable) English excellent oral and written skills Additional language - beneficial COMPETENCIES: Include the skills the candidate must have to fill this Position: Client facing experience within reception or front of house. Telephone system. Business writing. Public relations and marketing. Stock and retail management. High levels of customer service. Industry analysis. TECHNICAL COMPETENCIES: Telephone system operations. Computer literate with experience of in house booking/database systems. Desktop publishing an advantage. Experience within 7 day operation. Good level of education. INDIVIDUAL CHARACTERISTICS: To fill this position the candidate must identify with the Kempinski core values, in addition they should be especially: People Oriented Passionate for European luxury Entrepreneurial Straightforward Excellent communication and interpersonal skills with superb presentation and grooming Strong management skills and ability to inspire those in others Experience in revenue management would be an advantage Analytical and problem solving skills and execution of work OTHER SKILLS: Depending on region and property.