Radiographer Jobs in Egypt

<p><strong>Planning Process:</strong></p><ul><li><p>Report on the performance of each specialty and per doctor.</p></li><li><p>Allocate proper housing for each doctor's clinic, while maintaining a good utilization of time and spaces.</p></li></ul><p><br><strong>Operations Excellence Process</strong>:</p><ul><li><p>Be presented in clinics to keep updated of general maintenance and biomedical maintenance issues.</p></li><li><p>Prepare of the OPD daily report concerning the occupancy of each doctor clinic and the apologies.</p></li><li><p>Notify the call center with cancellation, delays and rescheduling of doctors.</p></li><li><p>Report on the new findings of performance of the marketing campaigns.</p></li><li><p>Perform the daily round in clinics to keep updated of general maintenance and biomedical maintenance issues.</p></li><li><p>Prepare work schedules and maintain appropriate staffing levels including shift patterns and the number of staff required to meet demand.</p></li></ul><p><br><strong>Customer Satisfaction Process:</strong></p><ul><li><p>Maintains a continuous customer satisfaction level to all patients by preventing or handling their complaints either Official or unofficial.</p></li><li><p>Cooperate and collaborate with doctors, patients, nursing, technicians, coordinators, receptionists, customer service agents, medical director, marketing managers to ensure quality service rendered.</p></li></ul><p>&nbsp;Enhance customers and doctors' satisfaction by assisting in handling complaints, concerns and suggestions and providing appropriate follow-through.<br><strong>Innovation Process:</strong></p><ul><li><p>Build loyalty through customer service.</p></li><li><p>Redefine evaluation criteria for customer service.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s Degree In Medicine, Dental or Pharmacy.</p></li><li><p>Have hospital Management postgraduate studies.</p></li><li><p>Must have experience in healthcare industries and preferred to have JCI or GAHAR accreditation experience.</p></li><li><p>Excellent communication and interpersonal skills for effective interaction with patients and staff.</p></li><li><p>Attention to detail and commitment to maintaining high standards of patient care.</p></li><li><p>Problem-solving skills and the ability to make decisions under pressure.</p></li></ul><p></p>

Company Description<br>INTEGRA is a national Egyptian pharmaceutical company dedicated to investing in the pharmaceutical, nutraceutical, and cosmeceutical markets. We focus on combining quality and success factors to offer high-quality products at competitive prices. Our innovation and quality-driven approach aims to transform people's lives for the better. With a strong portfolio in various core specialties and a wide pipeline in various therapeutic areas, our core values emphasize people development, scientific innovation, quality, and ethical interaction.<br>Qualifications<br>Bachelor's Degree in Pharmacy, Science or veterinary medicine. Resident in Shbeen-Elkom. Excellent command of spoken English. Proven medical sales experience. Strong negotiation skills. Excellent organizational skills. Effective communication skills. Exceptional customer service skills.<br>Role Description<br>promoting the company's medications to doctors, and other relevant healthcare professionals. Scheduling appointments with doctors, , and other healthcare professionals to promote company medications. Developing an in-depth understanding of company medications. Building and maintaining good business relationships with customers to encourage repeat purchases. Following up on leads generated by the company. Preparing presentations for potential customers. Researching competitor’s medications and their respective market performances. Keeping abreast of new developments in the medical field to determine the effect of such developments on the company's business strategies.

<ul><li><p>Assist in preparing infection control reports, surveillance data, and infection rates.</p></li><li><p>Participate in developing and updating departmental policies and procedures.</p></li><li><p>Monitor compliance with hospital hygiene and infection control standards across all departments.</p></li><li><p>Monitor nursing practices to ensure compliance with infection control standards, including IV cannula insertion and dating, urinary catheter insertion, and wound dressing.</p></li><li><p>Monitor nursing staff during medication administration to ensure proper infection control practices are followed.</p></li><li><p>Monitor nursing staff’s compliance with proper medical waste segregation and disposal procedures.</p></li><li><p>Provide guidance and support to all hospital departments on preventing and controlling healthcare-associated infections (HAIs).</p></li><li><p>Conduct infection surveillance activities in collaboration with the Microbiology Physician.</p></li><li><p>Conduct epidemiological assessments and investigations across hospital departments in collaboration with the Microbiology Physician to identify infection control issues and recommend appropriate corrective actions.</p></li><li><p>Provide guidance to nursing staff regarding isolation precautions, personal protective measures, and appropriate infection control interventions for patients with infectious conditions.</p></li><li><p>Participate in the planning and implementation of infection prevention and control programs.</p></li><li><p>Develop and maintain an effective infection reporting and notification system.</p></li><li><p>Participate in the selection of infection control supplies and equipment, including disinfectants and single-use items, and provide guidance on their proper use.</p></li><li><p>Maintain accurate patient-related infection control data and surveillance records to support ongoing monitoring and reporting activities.</p></li></ul><p></p><p><strong>Requirements</strong></p><h3>Qualifications</h3><ul><li><p>Bachelor’s degree in <strong>Medicine, Pharmacy, Dentistry, or Nursing</strong>.</p></li><li><p><strong>Diploma in Infection Control</strong>.</p></li></ul><h3>Experience</h3><ul><li><p><strong>1–3 years of experience</strong> in Infection Control or a related healthcare field.</p></li><li><p>Relevant <strong>internal and external training courses</strong> in Infection Prevention and Control.</p></li></ul><h3>Skills &amp; Competencies</h3><ul><li><p>Strong <strong>attention to detail and observation skills</strong>.</p></li><li><p>Ability to take <strong>ownership and responsibility</strong>.</p></li><li><p>Good communication and interpersonal skills.</p></li><li><p>Ability to work effectively with different hospital departments.</p></li></ul><p></p>

Company Description Rush&blush cosmo store is a retail destination specializing in cosmetics, personal care, and wellness products, serving a diverse customer base in Al Manşūrah. The store focuses on providing high-quality, trusted brands and professional guidance to help customers make informed choices about their health and beauty needs. Rush&blush cosmo store values a welcoming, inclusive environment and aims to deliver attentive, personalized service. Team members are encouraged to share expertise, support one another, and contribute to an excellent in-store experience for all customers. Role Description This is a full-time, on-site Pharmacist role based at the Rush&blush cosmo store in Al Manşūrah. The Pharmacist will provide professional advice on medications, over-the-counter products, and cosmetic formulations, ensuring that customers receive accurate information on usage, interactions, and safety. Daily responsibilities include dispensing and verifying prescriptions, maintaining accurate records, monitoring stock levels of pharmaceutical and related products, and supporting compliance with all relevant regulations and quality standards. The role also involves collaborating with store staff to optimize product selection, conducting health-related consultations when appropriate, and contributing to customer education on wellness and preventive care. The Pharmacist is expected to promote a safe, respectful environment and uphold high standards of ethical and professional practice. Qualifications Professional pharmacy qualification (Bachelor’s degree in Pharmacy or Pharm D) and valid license or eligibility to practice as a Pharmacist in the relevant jurisdiction. Strong knowledge of pharmacology, drug interactions, dosage forms, and safe dispensing practices, with attention to regulatory and safety requirements. Experience in community or retail pharmacy settings, preferably with exposure to cosmetics, skincare, and wellness products. Excellent communication and counseling skills, with the ability to explain medical and product information clearly in an accessible and respectful manner. Detail-oriented approach to prescription verification, documentation, and inventory management, with good organizational and time-management skills. Ability to work collaboratively in a customer-facing environment, demonstrating professionalism, integrity, and a commitment to inclusive, non-discriminatory service. Comfort with basic digital tools and point-of-sale systems; willingness to learn store processes and product lines. Flexibility to work store operating hours, including evenings, weekends, or holidays as needed.

<p>Beauty Care Clinic (Dermatology, Dental &amp; Laser) is hiring a Graphic Designer to create accurate, on-brand visuals for our clinical service lines.</p><p><strong>What You'll Do</strong></p><ul><li><p>Design social, campaign, and patient-facing creatives across all service lines</p></li><li><p>Produce before/after visuals in compliance with healthcare-advertising rules (EDA/MOHP; SFDA awareness for KSA audience)</p></li><li><p>Turn doctor-provided content into clear patient education visuals</p></li><li><p>Maintain brand guidelines across digital and print</p></li><li><p>Collaborate with the Media Buyer on campaign timelines</p></li></ul><p></p><p></p><p><strong>Requirements</strong></p><p></p><p><strong>Must-Haves</strong></p><ul><li><p>Proven design experience within the medical or healthcare sector (clinic, hospital, pharma, or medical aesthetics brand) — <strong>required</strong></p></li><li><p>3–5 years of design experience, portfolio required</p></li><li><p>Proficient in Photoshop, Illustrator, After effect</p></li><li><p>Having video editing skills</p></li></ul><p></p>

<p>The core focus will be interacting directly with <strong>patients (end-users)</strong> across the UAE and Egypt. You will educate them on how Medilink360 works, guide them through step-by-step account registration, and assist them in finding the right medical department or booking appointments.</p><p>In addition to patient support, you will handle operational back-office duties, including accurate data entry into our systems and drafting structured commercial quotations for onboarding clinics.</p><p><strong>Requirements</strong></p><p><strong>1. Patient Support, Registration &amp; Onboarding</strong></p><ul><li><p><strong>Patient Registration &amp; Onboarding:</strong> Directly interact with end-user patients via live chat, WhatsApp, phone, and email to guide them through platform registration and account setup.</p></li><li><p><strong>Feature Explanation:</strong> Explain platform capabilities clearly in plain language—helping patients understand how to use AI department recommendations, search for doctors, book appointments, and check queue statuses.</p></li><li><p><strong>High-Touch Patient Care:</strong> Deliver warm, patient, and empathetic assistance to patients who may be non-tech-savvy or facing urgent healthcare navigation needs.</p></li><li><p><strong>Inquiry Resolution:</strong> Address patient inquiries regarding booking confirmations, appointment modifications, clinic locations, and department guidance.</p></li></ul><p><strong>2. Clinic Quotation Preparation</strong></p><ul><li><p><strong>Draft Commercial Quotations:</strong> Prepare and issue accurate, formal price quotes and service agreements for clinics onboarding onto the Medilink360 platform based on standard pricing tiers and requested add-ons.</p></li><li><p><strong>Currency &amp; Numerical Precision:</strong> Ensure all generated quotes strictly reflect regional rates (<strong>AED</strong> for UAE clinics, <strong>EGP / USD</strong> for Egyptian clinics) without errors.</p></li></ul><p><strong>3. Data Entry &amp; System Administration</strong></p><ul><li><p><strong>Clinic &amp; Doctor Data Entry:</strong> Input and maintain accurate clinic profiles, doctor schedules, department listings, and service details across platform databases and internal systems.</p></li><li><p><strong>Data Verification &amp; Updates:</strong> Routinely verify, audit, and update patient registration records, appointment logs, and partner clinic information to ensure zero discrepancy across operations.</p></li></ul><p><strong>4. Record Keeping &amp; Operational Support</strong></p><ul><li><p><strong>Log Patient Interactions:</strong> Maintain accurate records of patient inquiries, account registration support logs, and feedback within our CRM platform.</p></li><li><p><strong>Cross-Border Coordination:</strong> Collaborate closely with team members across Cairo and Dubai to ensure smooth operational workflows and quick resolution of patient or clinic queries.</p></li></ul><p></p>

<p><strong>Job Title:</strong> Center Operations Manager</p><p><strong>Department /Sub-Department:</strong> Plasma Collections</p><p><strong>Direct Manager:</strong> Center Manager</p><p><strong>Workplace:</strong> Donation Center</p><p><strong>Job Objective:</strong> One sentence summary of the main objective of the job, the most important activities and the means and guidelines to obtain the objectives. The Center Operations Manager (OM) has the overall accountability on the technical operations within the Donation Center (DC) that include the full donation process from registration to postdonation follow up thus; he is responsible to ensure that all daily operations run in accordance with the relevant policies and procedures through the implementation of competent quality control measures &amp; staff training program, ensure the donor safety and satisfaction, optimize the whole operations related to the DC including financial, marketing, administrative, quality, personnel, systems, supplies, equipment and other infrastructure_x000C_acility-related controls as well as achieving center's KPIs and targets in coordination with the Center Manager.</p><p><strong>Environment:</strong> Internal and external interactions i.e.: with other departments/divisions, international scope, providers, customers)</p><p><strong>Internal:</strong> Quality, Operations, center's staff, Marketing, Laboratory, Procurement, Finance, Facility management team, Warehouse staff and HR</p><p><strong>External:</strong> Donors, Health authorities, Government agencies, Patient associations, Third party providers, medical associations, Corporates, Community-based organizations and others.</p><p><strong>Key responsibility:</strong></p><p><strong>People Management &amp; Development:</strong></p><ul><li>Manage a team of Donor Center Technicians, Phlebotomists, Plasma processors, Training coordinator and supervise other center employees as delegated from CM or Plasma Operations &amp; Medical Director.</li><li>Establish a work environment that foster operational excellence.</li><li>Ensure all employees are properly, timely, and efficiently trained on the relevant technical areas.</li><li>Provide regular feedback and coaching for his/her employees.</li><li>Manage employees to the highest standards of ethics and integrity.</li><li>Develop &amp; retain talents, through regular meetings, goal check-ins, development plans, etc.</li><li>Administer regular check-ins and year-end performance review &amp; development plans, etc.</li><li>Assist in management of the recruiting process for direct reports.</li><li>Support and conduct teams' trainings for direct reports.</li><li>Leading the periodic operational meetings.</li><li>Serve as subject matter expert for operational-related policies and procedures, Plasma Donation System and Plasma Payment System.</li><li>Provide periodic reports to CM &amp; Plasma Operations and Medical Director about the operations performance, identified gaps and enhancement plans.</li></ul><p><strong>Operations Management:</strong></p><ul><li>Supervise the donation operations within the center.</li><li>Monitor donor recruitment and retention, ensure efficient donor flow, and implement donor retention improvement and corrective action plans.</li><li>Monitor net yields and implement improvement plans.</li><li>Perform analysis of related data to promote efficient operations.</li><li>Proactive operational processes enhancement and risk management.</li><li>Resolve related facility issues and manage inquiries for facility information.</li><li>Provide leadership to ensure donor retention with high customer service levels.</li><li>Provide strategic inputs for marketing plans and provide analytics and insights for optimization.</li><li>Oversees product and biohazard waste shipments: Ensures shipments meet regulatory specifications and product release requirements from the donor center; ensures accurate labeling and documentation; and, authorizes final shipment.</li><li>Perform a review of the documentation of unsuitable test results and the disposition of the associated results.</li><li>Document, investigate, and perform root cause analysis for deviations and customer complaints, specifically in how they relate to the safety of the donor and the quality of the product.</li><li>Performs a review of lookback information.</li><li>Learn, understand and be independent working with the PDS (Plasma Donor system) as it relates to the duties and responsibilities of this position.</li><li>Ensure the training plan for the center staff is in place according to the business need and implemented on time by the training coordinator.</li></ul><p><strong>Quality &amp; Compliance:</strong></p><ul><li>Ensure that the center is operating with high compliance level to company's policies, procedures and regulations.</li><li>Deviation management and CAPA development with timely implementation.</li><li>With the center manager, manage center's audit processes, help to resolve any related issues and ensure timely response and closure to audit observations.</li><li>Recommend changes and improvements to SOPs.</li><li>Work closely with the center quality team to enhance the operational compliance and ensure that the proper risk mitigation plans are in place.</li></ul><p><strong>Back up for the CM:</strong> Serves as back up to the CM in absence according to pre-determined delegation andor scope of responsibilities.</p><p>If the candidate is a physician, should act as back up for center physician, if not then this following section is not applicable:</p><p>Part of the qualification for being a certified Center Operations Manager, is the onboarding and certification on center physician role, serving as backup at any time to fulfilling the business needs:</p><ul><li>Donor acceptance and deferral according to the relevant policies and procedures.</li><li>Observe and coach the donor center technicians and phlebotomists.</li><li>Donor counseling to individuals with unacceptable results, Management of Donor Adverse Event Reactions and the appropriate level of care.</li><li>Timely review of accumulated data to confirm established donor suitability, donor safety, and process enhancement plans.</li><li>Recommend changes and updates to the center procedures.</li><li>Provide education sessions to the center medical staff as needed.</li><li>Learn, understand and be independent working with the PDS (Plasma Donor system) as it relates to the duties and responsibilities of this position.</li><li>Provide aggregated medical data and insights to the medical director that in turns help in improving the center performance.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><strong>Essential:</strong> B.S. degree in the medical field and health-related science (Examples includes but not limited to; Medicine, Pharmacy, Dentistry, Sciences, Nursing, etc.).</li><li><strong>Professional Experience Required:</strong> Minimum 5 years of relevant experience.</li><li>Previous supervisory/ people management experience is essential.</li><li>Experience in a GxP regulated environment and Quality standards.</li><li>Post-Graduate Certification in Quality Assurance, preferrable.</li><li><strong>Computing Skills:</strong> Proficiency in all Microsoft Office applications.</li><li><strong>Personal Skills:</strong> Leadership: People management skills. Emotional intelligence. Assertiveness &amp; decision-making ability. Resourcefulness and proactivity. Strong communication skills. Critical thinking and problem solving. Teamwork and collaboration. Professionalism and strong work ethic. Excellent customer service. Organized and able to manage time effectively. Analytical. Interpersonal skills. Ability to work within a highly regulated, labor intensive, fast paced medical environment.</li><li><strong>Languages:</strong> Excellent written and spoken English and Arabic</li></ul>

CAIRO MEDICAL – Pharmaceuticals & Medical Supplies One of Egypt’s leading medical device companies is expanding its product line and seeking to hire 2 Product Specialists:One based in Cairo One based in Alexandria<br>Candidate Requirements:Minimum 3 years of experience with a reputable pharmaceutical company Strong network and proven engagement with KOL Orthopedic doctors Owning a car is considered an advantage<br>What We Offer:A very attractive package with competitive benefits???? Interested candidates are invited to send their CVs to: web@cairomedical.org

<p>provide medical care, health monitoring, and daily support inside a patient's home (Saturday to Thursday from 8:00 to 4:00), the patient is a man 87 years old.</p><p><strong>Requirements</strong></p><ul><li><p><strong>Medication Management:</strong> Administer oral medications, injections, eye drops, or IV treatments precisely as prescribed by doctors, and track timing.</p></li><li><p><strong>Vital Signs Tracking:</strong> Monitor blood pressure, heart rate, temperature and blood sugar levels.</p></li><li><p><strong>Family &amp; Doctor Communication:</strong> Update the primary contacts on any sudden health shifts and provide daily call to to the primary contact for a brief health report.</p></li></ul><p></p><p></p>

We are looking for a passionate and results-driven Product Specialist with proven experience in the aesthetic and dermatology field. <br>Ideal candidates must have: • Minimum 2 years of experience as a Medical Representative or Product Specialist within the dermatology/aesthetic sector. • Strong scientific knowledge and product presentation skills. • Proven ability to achieve sales targets and build strong relationships with healthcare professionals.• Excellent communication, negotiation, and interpersonal skills. • Excellent command of English & Arabic, both written and spoken. • Bachelor's degree in Pharmacy, Veterinary Medicine, Science, or a related medical field. • Field-based role covering assigned territories in Egypt <br>Job Overview: The Product Specialist will be responsible for promoting Nova Lead's aesthetic portfolio to dermatologists, plastic surgeons, aesthetic physicians, and other healthcare professionals. The role focuses on driving product awareness, achieving sales targets, and building long-term customer relationships through scientific promotion and excellent field execution. <br>Key Responsibilities: • Promote Nova Lead products to targeted healthcare professionals and achieve assigned sales objectives. • Develop and maintain strong relationships with dermatologists, aesthetic physicians, clinics, and hospitals. • Execute the daily field visit plan and ensure effective territory coverage. • Deliver scientific product presentations and communicate product value effectively. • Identify business opportunities and expand the customer base within the assigned territory. • Organize and support scientific meetings, workshops, and promotional activities. • Collect market intelligence, competitor insights, and customer feedback. • Maintain accurate CRM records and submit timely activity and sales reports. • Collaborate closely with Marketing and Sales Management to execute promotional plans. If you're passionate about aesthetics and eager to build a successful career with a growing regional company, we'd love to hear from you. Please send your CV to info@novaleadme.com with the subject line: "Product Specialist Application"

<p>Job Objective: The Center Physician (CP) works under the supervision of Center Manager and the Plasma Operations and Medical Director. The CP plays a critical role in the donation process where heshe has supervision on the whole process and relevant staff to ensure donors safety and plasma quality. The CP ensures that the centers medical staff follows the applicable policies, procedures &amp; regulations. Environment: Internal: Plasma Operations and Medical Director, Quality, Center Manager, Operations Manager and Medical staff. External: Donors, Health Authorities, government agencies, patient groups, auditors, and community organizations.</p><p><strong>Desired Candidate Profile</strong></p><h3>Academic experience required</h3><p>Essential: - Bachelor's degree in medicine. Preferred: - Post graduate studies in Medicine, preferrable</p><h3>Professional experience required:</h3><ul><li>Clinical experience.</li><li>Experience in GxP-regulated environment.</li></ul><h3>Computing skills:</h3><ul><li>Proficiency in all Microsoft Office applications.</li></ul><h3>Personal skills:</h3><ul><li>Clinical skills.</li><li>Assertiveness and decision-making ability.</li><li>Quality mindset.</li><li>Excellent customer service skills.</li><li>Organized and able to manage time effectively.</li><li>Ability to work within a highly regulated and fast paced medical environment.</li><li>Ability to influence and direct center medical staff through effective leadership skills.</li><li>Ability to understand, explain, follow, and enforce SOPs and protocols.</li><li>Ability to plan, communicate and execute activities for the improvement of overall operations.</li></ul><h3>Languages:</h3>Excellent written and spoken English and Arabic.

<p>The <strong>duties of a medical doctor</strong> include consulting with patients and determining skin needs, prescribing medication, undertaking skin therapy treatment, or performing non-intrusive surgery.&nbsp;</p><p><strong>Your tasks will be :&nbsp;</strong></p><ul><li><p>Assist in Medical and dermatological treatments</p></li><li><p>Perform customer service and sales duties</p></li><li><p>Complete training will be offered to the candidate.</p></li></ul><p></p><p><strong>Requirements</strong></p><p>&nbsp;</p><ul><li><p>Pharmacy/ Physical Therapy/</p></li><li><p><strong>People skills:</strong> An ability to interact well with others, and to be pleasant and friendly even under trying circumstances, can be invaluable.</p></li><li><p><strong>Think outside the box:</strong> Creativity and a willingness to adapt to new trends can be important.</p></li><li><p><strong>Be a good listener:</strong> People like to talk about themselves when they have time on their hands, such as when they're sitting still while you tend to them. You'll want to be able to provide appropriate feedback.</p></li><li><p><strong>Physical stamina: </strong>You'll spend a lot of time on your feet.</p></li><li><p><strong>Tidiness: </strong>This doesn't mean just your work station. Personal tidiness is very important as well. Remember, you're an example of your own work.</p></li></ul><p></p>

<p>The <strong>duties of a medical doctor</strong> include consulting with patients and determining skin ailments, prescribing medication, undertaking skin therapy treatment, or performing non-intrusive surgery.&nbsp;</p><p><strong>Your tasks will be :&nbsp;</strong></p><ul><li><p>Assist in Medical and dermatological treatments</p></li><li><p>Perform customer service and sales duties</p></li><li><p>Complete training will be offered to the candidate.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Experience is a MUST!</p></li><li><p>Pharmacy/ Physical Therapy/</p></li><li><p><strong>People skills:</strong> An ability to interact well with others, and to be pleasant and friendly even under trying circumstances, can be invaluable.</p></li><li><p><strong>Think outside the box:</strong> Creativity and a willingness to adapt to new trends can be important.</p></li><li><p><strong>Be a good listener:</strong> People like to talk about themselves when they have time on their hands, such as when they're sitting still while you tend to them. You'll want to be able to provide appropriate feedback.</p></li><li><p><strong>Physical stamina: </strong>You'll spend a lot of time on your feet.</p></li><li><p><strong>Tidiness: </strong>This doesn't mean just your work station. Personal tidiness is very important as well. Remember, you're an example of your own work.</p></li></ul><p></p>

Duties and Responsibilities Functional:Customer Care Coordinator are the first contact point and will welcome/ greet the customer/ patients at the welcome desk/ reception desk. Manage front desk operations: Make sure that all customers/ patients be given the right service, conducts and, ensuring efficient and timely processing of patients, ensure smooth patient check-in and check-out. Obtains pre-patient registration, demographic and insurance information, as well answering phone calls and scheduling appointments. Collects co-payments at time of service and manages daily cash receipts. Demonstrates excellent customer service, escorting patients, responds promptly to patient, physician and clinical requests, while verifying patient information, processing payments, and resolving any billing discrepancies. Maintain accurate and confidential patient records, updating files and documents as needed. Handling approval process while verifying patient information and processing the approval. Ability to perform upselling & cross-selling / promoting services to our existing customer according to their needs. Handle patients queries personally or via email. Handle cash and bank related transactions if assigned and ensure100% accuracy. Record & maintain all patients data. Ensure accurate & timely data entry into the system with zero errors. Maintain compliance to the standard operating procedures, manuals etc. without deviation in process. Inform the patients about the available services, products, and promotions. Encourage patients to provide feedback on services provided and their overall experience. Ensure that the entire process is completed within the mandated Turn Around Time. Work closely with healthcare professionals to ensure seamless communication and coordination of patient care Handling booking, scheduling, inquiries, transfer to physicians, tele services, customer complaints, billing inquiries, customer survey. Maintain a professional and courteous manner while protecting confidential patient information.<br>Job Requirements Education:Bachelor’s degree from reputable university.<br>Experience:0-2 years Experience in medical center, customer service or related experience in a healthcare setting is preferred. Pharmaceutical/ Insurance/ medical/ healthcare background is a plus. Knowledge of patient registration, medical appointment scheduling, health insurance is a plus.<br>Skills:Very good in English. Superior written and verbal communication skills. Ability to organize and prioritize coordination of multiple jobs/assignments and remain levelheaded and focused even when faced with strict deadlines and last-minute deviations. Excellent communication skills and customer handling skills. Strong problem solving and analytical skills. Flexible team player. Eagerness to learn and be a pillar of support for the larger brand team. Proactive, Energetic, Action Oriented, and detail-driven Time Management.<br>Job expectations:Customer Care Coordinator will work 48 hours per week. Customer Care Coordinator will be able to work based on rotational shifts so that the workload is kept fair to everyone/ colleagues. Medical Centers working hours are from 9:00 AM to 12:30 Midnight, the customer care coordinator will work 8 hours per day during these working hours rotationally. Ability to work flexible days and hours, including mornings, nights, weekends, and public holidays. Company operates shift patterns & rosters that are designed around the needs of the business and medical center. Weekends/Off Days are variable/ change on a rotational weekly basis. Customer Care Coordinator could be relocated or assigned to another center/location based on business needs & performance, either temporarily or permanently, and Employee will be informed in advance and will be fully aligned with the management. Punctuality: Responsible for arriving to work on time. Wearing company required full uniform according to management instructions and internal dress code policy. A formal training program is assured that Customer Care Coordinators are properly trained for the job, either online/web-based or instructor led training. Ensure full attendance & completion of training course provided by the company.<br>Customer Care Coordinator position at Reception area Customer Care Coordinator are the first to interact with customers and are the ambassadors of the business. Customer Care Coordinator are company frontliners and will work at Reception area. Customer Care Coordinator will learn and use medical terminologies, medical billing and coding.

<p>DUTIES &amp; RESPONSIBILITIES:</p><p><br>• Implements departmental goals, objectives, policies, and procedures.<br>• Daily rounds for auditing infection control practices throughout the hospital and documenting observations related to the causes of infection.<br>• Develop audit tools to evaluate infection prevention practices.<br>• Develop infection control policies and procedures and work instructions throughout the hospital that ensures compliance with the guidelines.<br>• Analysis and interpretation of collected infection control data.<br>• Investigation and surveillance of suspected outbreaks of infection.<br>• Planning, implementation, and evaluation of infection prevention and control measures.<br>• Monitor staff vaccination process and other occupational health-related issues.<br>&nbsp;</p><p><strong>Requirements</strong></p><ul><li><p>Job Requirements:<br><br>• BSc degree in any medical background (Physician, Pharmacist, Dental)<br>• Post-graduate diploma in Infection Control is a Must.<br>• At least 2 years of work experience in the same field is required.<br>• Excellent Communication, problem-solving, and time management skills.<br>&nbsp;</p></li></ul><p></p>

<ul><li><p>Printing all reports, letters, administrative instructions, and other documents.</p></li><li><p>Organizing medical and administrative files needed for work.</p></li><li><p>Creating a complete filing system for the unit's operations.</p></li><li><p>Printing reports about patients and the unit, like patient histories, doctor consultations, and nutrition lists, among others.</p></li><li><p>Completing patient discharge procedures and managing accounts.</p></li><li><p>Stocking all daily patient necessities.</p></li><li><p>Printing reports related to patient discharges.</p></li><li><p>Answering phone calls, taking messages, and informing the relevant people.</p></li><li><p>Greeting patients upon arrival and guiding them to their rooms.</p></li><li><p>Responding to patient requests and directing those requests to the appropriate staff.</p></li><li><p>Completing other job-related tasks as instructed by the unit manager or nursing supervisor.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s degree in any relevant field</p></li><li><p>From one to three years of experience in any relevant field</p></li><li><p>Strong Communication skills</p></li></ul><p></p>

<p>Conduct remote medical consultations through our telemedicine platform</p><p>Provide primary care advice to patients via chat or audio calls.</p><p>Review patient symptoms and medical history to give clear, practical medical advice</p><p>Recommend basic medications or refer patients to in-person care when needed</p><p>Maintain accurate consultation records and follow platform protocols</p><p>Help patients understand their health concerns in simple, clear language</p><p>Remuneration: 30 EGP per consultation</p><p>Complete flexibility - work when you want, as much as you want</p><p>Fully remote work from anywhere in Egypt</p><p>Start with around 20 consultations per month, with potential to grow significantly as our platform expands</p><p>With steady activity, earnings can match a junior doctor s monthly take-home pay</p><p>Opportunity to gain valuable experience in telemedicine and digital health</p><p>Earn from consultations that typically take only a few minutes</p><p>Use downtime productively</p><p>Gain experience in telemedicine and digital healthcare</p><p>Contribute to expanding access to care</p><p>Be part of the future of healthcare in Africa .</p><p><strong>Desired Candidate Profile</strong></p><p>MBBS or equivalent medical degree with valid license to practice medicine in Egypt</p><p>Clean professional record with no disciplinary issues</p><p>At least, 1-3 years of medical experience (early-career doctors encouraged)</p><p>Strong communication skills for virtual interaction with patients</p><p>Professional proficiency in English and Arabic</p><p>Smartphone and reliable internet</p><p>Respectful, compassionate, patient-centred attitude.</p><p>Experience in general practice or primary care</p><p>Previous telemedicine or digital health experience</p><p>Comfort using mobile apps and technology</p><p>Curiosity about digital healthcare and innovation</p>

Company Description General Hospital in Kafr Elsheikh is a public healthcare facility dedicated to providing safe, high-quality medical services to the local community and surrounding areas. The hospital offers a broad range of inpatient and outpatient services, with a particular focus on accessible, patient-centered care. Nursing teams work closely with physicians and allied health professionals to deliver coordinated treatment and support. The hospital emphasizes continuous improvement, adherence to clinical standards, and professional development for its staff. It provides an environment where healthcare professionals can contribute to meaningful patient outcomes and grow their careers.<br>Role Description The Staff Registered Nurse is a full-time, on-site role based in Cairo, responsible for delivering direct patient care in accordance with established clinical protocols and hospital policies. Day-to-day responsibilities include assessing patient conditions, administering medications and treatments, monitoring vital signs, and documenting care accurately in medical records. The nurse collaborates with physicians and multidisciplinary teams to develop and implement individualized care plans, provides patient and family education on treatment and recovery, and responds promptly to changes in patient status or emergencies. Additional duties include maintaining infection control practices, ensuring safe use of equipment, participating in shift handovers, and supporting quality and safety initiatives across the unit.<br>Qualifications<br> <br>Valid Registered Nurse license and eligibility to practice in the relevant jurisdiction. Diploma or Bachelor’s degree in Nursing from an accredited institution. Demonstrated clinical skills in patient assessment, medication administration, and basic nursing procedures. Knowledge of hospital protocols, infection control standards, and patient safety practices. Strong communication and interpersonal skills for working with patients, families, and multidisciplinary teams. Ability to manage time effectively, prioritize tasks, and work in a fast-paced clinical environment. Willingness to work shifts, weekends, and holidays as required by patient care needs. Commitment to ethical practice, confidentiality, and continuous professional development. Previous experience in a hospital setting or relevant clinical environment is preferred.

<ul><li><p>Implement and monitor policies and procedures for hospital staff regarding sterilization, disinfection and decontamination of personnel, instruments and equipment.</p></li><li><p>Regularly round in various hospital departments to evaluate compliance with infection prevention practices and regulatory</p></li><li><p>Develop and provide educational programs for hospital staff on infection prevention practices. This includes training new employees on basic infection prevention principles.</p></li><li><p>&nbsp;Analyze and distribute monthly surveillance data of the Infection Control team and reports to the medical staff, nursing staff and the quality and safety departments.</p></li><li><p>Lead investigations of infection outbreaks, collaborating with clinical teams to identify sources, implement control measures, and report findings.</p></li></ul><p>&nbsp;</p><p><strong>Requirements</strong></p><ul><li><p>Bachelor's degree in healthcare field (e.g., physician, pharmacist, dentist)</p></li><li><p>Infection control diploma is a must.</p></li><li><p>2 years of experience in infection control , with specific experience in GAHAR accreditation processes.</p></li><li><p>Strong analytical skills to interpret data and implement effective infection control measures.</p></li><li><p>Familiarity with regulatory requirements and standards related to infection control.</p></li></ul><p></p>

<p>Job Objective : The Center Manager (CM) acts as the general manager for a GEPD plasma Donation Center (DC), responsible for managing and optimizing the whole operations related to the DC including financial, marketing, administrative, regulatory, quality, personnel, systems, supplies, equipment and other infrastructure_x000C_acility-related controls. CM has the overall accountability for the daily operations, staff-related activities, quality control, compliance with all applicable policies &amp; regulations, optimize operational efficiency and establishes a work environment that foster operational excellence.</p><p><strong>Desired Candidate Profile</strong></p><h2>Key responsibility :</h2><ul><li><strong>People Management &amp; Development:</strong> Establish a work environment that foster operational excellence. Ensure all employees are properly, timely, and efficiently trained on the relevant technical areas. Provide regular feedback and coaching for centers employees. Develop &amp; retain talents, through regular meetings, goal check-ins, development plans, etc. Administer regular check-ins and year-end performance review &amp; development plans, etc. Assist in management of the recruiting process. Support and conduct teams trainings. Leading the periodic medicaloperational meetings. Serve as subject matter expert for operational-related policies and procedures, Plasma Donation System and Plasma Payment System.</li><li><strong>Operations management:</strong> Supervise the operations within the center. Monitor donor recruitment and retention, ensure efficient donor flow, and implement donor retention improvement and corrective action plans. Attaining donation goals with the highest level of quality and compliance. Monitor net yields and implement improvement plans. Perform analysis of related data to promote efficient operations. Proactive operational processes enhancement and risk management. Oversees product and biohazard waste shipments: Ensures shipments meet regulatory specifications and product release requirements from the donor center; ensures accurate labeling and documentation; and authorizes final shipment. Resolve related facility issues and manage inquiries for facility information. Manage all aspects of financial oversight; setting annual budget and ensure center meets monthly financial targets. Provide leadership to ensure donor retention with high customer service levels. Create organizational culture and value systems which stimulate the morale and productivity Operate the center and manage employees to the highest standards of ethics and integrity. Provide strategic planning for donor center growth. With the marketing team, provide strategic inputs for marketing plans, follow up on execution, provide analytics and insights for optimization. Provide publicinstitutional presentations for awareness and donor recruitment activities Establish partnership with relevant governmental and private entities for brand equity and donors recruitment.</li><li><strong>Quality &amp; Compliance:</strong> Ensure that the center is operating with high compliance level to companys policies, procedures and regulations. Deviation management and CAPA development with timely implementation. Manage centers audit processes and help to resolve any related issues. Ensure timely response and closure to audit observations. Fulfills all responsibilities as defined by Egyptian Drug Authority (EDA) for Responsible Person of a plasma collection center. Recommend changes and improvements to SOPs. Work closely with the center quality team to enhance the operational compliance and ensure that the proper risk mitigation plans are in place.</li><li><strong>Back up for Center Physician:</strong> Part of the qualification for being a certified CM, is the onboarding and certification on center physician role, serving as backup at any time to fulfilling the business needs Donor acceptance and deferral according to the relevant policies and procedures. Observe and coach the donor center technicians and phlebotomists. Donor counseling to individuals with unacceptable results, Management of Donor Adverse Event Reactions and the appropriate level of care. Timely review of accumulated data to confirm established donor suitability, donor safety, and process enhancement plans. Recommend changes and updates to the center procedures. Provide education sessions to the center medical staff as needed. Learn, understand and be independent working with the PDS (Plasma Donor system) as it relates to the duties and responsibilities of this position. Provide aggregated medical data and insights to the medical director that in turns help in improving the center performance.</li></ul><h2>Academic experience required :</h2>Essential: Bachelors Degree in medicine. Formal Qualification in the medical field. Diploma/masters degree in a core branch of Medicine, Egyptian Fellowship, or MBA in a Medical Related field.<h2>Professional Experience Required :</h2>Essential: Minimum 8 years of relevant experience Supervisory and people management experience for at least 3 years. Blood bank related experience. Experience in a GxP regulated environment and Quality standards. Desired : Experience in cGMP.<h2>Computing Skills :</h2>Proficiency in all Microsoft Office applications.<h2>Personal Skills :</h2>Leadership. Emotional intelligence. Assertiveness &amp; decision-making ability. Resourcefulness and proactivity. Strong communication skills. Critical thinking and problem solving. Teamwork and collaboration. Professionalism and strong work ethic. Excellent customer service. Organized and able to manage time effectively. Analytical. interpersonal skills. Ability to work within a highly regulated, labor intensive, fast paced medical environment. Ability to plan and execute activities for the improvement of overall operations.<h2>Languages :</h2>Excellent written and spoken English and Arabic.