Public relations delegate Jobs

<p>Makes pre-arrival, mid stay, and post-stay calls to guests to ensure needs are met. Compiles and distributes list of anticipated services and amenities to relevant departments. Contacts appropriate individual or department (e.g., Bell person, Front Desk, Housekeeping, Engineering, and Security) as necessary to resolve guest call, request, or problem. Ensures that any outstanding requests or problems from the previous day receive priority and are resolved. Follows up with guests to ensure their requests or problems have been met to their satisfaction. Listens attentively to guests to get an effective guest-oriented perspective and handles complaints properly. Makes Guest Contacts during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these. Writes down any comments, requests, suggestions and complaints received from guests during the day. Asks guests to fill out a questionnaire during the day. Assesses the results of the questionnaire. Translates them into English and e-mails them to all of the department managers. Identifies the special days of guests such as birthdays, wedding anniversaries etc., makes the necessary organisation together with the related departments and monitors the organisation. Works in coordination with all departments and ensures the flow of necessary information. Follows the VIP procedures and greets VIP guests and bid them farewell. Walks agency representatives and potential guests around the facility. Prepares written documents for activities to be announced to guests. Ensures that these documents are distributed to guest rooms with the help of the related departments. Observes the overall guest satisfaction during the activities and in the areas throughout the day and reports to the Guest Relations Manager about the atmosphere. Keeps any items that guests lose in the facility or forget in their room when checking-out. Delivers any lost and found to guests still at the hotel or send them by mail. Responds to guest inquiry forms and all written suggestions, complaints etc. Provides guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitors and reports the incident to the Guest Relations Manager. To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs. Carries out all responsibilities related to the quality management systems implemented at the facilities. Carries out all other duties assigned by managers and hotel management not specified in the job description.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: At least a Bachelor`s Degree.</p><p>Experience: At least 4 years of experience in the industry.</p><p>Foreign Language: Proficiency in English to communicate with guests and understand the professional terminology related to the devices and a good command of Arabic, German, French or Russian.</p><p>Courses and Training: Prior attendance in seminars and trainings related to the job.</p><p>Computer Literacy: MS Office applications, Front Office programmes (Fidelio, Opera etc.).</p><p>Skills: Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to use complex devices and equipment related to the job. Expected to possess technical knowledge about the methods, techniques and processes related to the job expected to perform jobs that require experience in the field.</p>

<p>Makes pre-arrival, mid stay, and post-stay calls to guests to ensure needs are met. Compiles and distributes list of anticipated services and amenities to relevant departments. Contacts appropriate individual or department (e.g., Bell person, Front Desk, Housekeeping, Engineering, and Security) as necessary to resolve guest call, request, or problem. Ensures that any outstanding requests or problems from the previous day receive priority and are resolved. Follows up with guests to ensure their requests or problems have been met to their satisfaction. Listens attentively to guests to get an effective guest-oriented perspective and handles complaints properly. Makes Guest Contacts during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these. Writes down any comments, requests, suggestions and complaints received from guests during the day. Asks guests to fill out a questionnaire during the day. Assesses the results of the questionnaire. Translates them into English and e-mails them to all of the department managers. Identifies the special days of guests such as birthdays, wedding anniversaries etc., makes the necessary organisation together with the related departments and monitors the organisation. Works in coordination with all departments and ensures the flow of necessary information. Follows the VIP procedures and greets VIP guests and bid them farewell. Walks agency representatives and potential guests around the facility. Prepares written documents for activities to be announced to guests. Ensures that these documents are distributed to guest rooms with the help of the related departments. Observes the overall guest satisfaction during the activities and in the areas throughout the day and reports to the Guest Relations Manager about the atmosphere. Keeps any items that guests lose in the facility or forget in their room when checking-out. Delivers any lost and found to guests still at the hotel or send them by mail. Responds to guest inquiry forms and all written suggestions, complaints etc. Provides guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitors and reports the incident to the Guest Relations Manager. To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs. Carries out all responsibilities related to the quality management systems implemented at the facilities. Carries out all other duties assigned by managers and hotel management not specified in the job description.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Education: At least a Bachelor`s Degree.</li><li>Experience: At least 4 years of experience in the industry.</li><li>Foreign Language: Proficiency in English to communicate with guests and understand the professional terminology related to the devices and a good command of Arabic, German, French or Russian.</li><li>Courses and Training: Prior attendance in seminars and trainings related to the job.</li><li>Computer Literacy: MS Office applications, Front Office programmes (Fidelio, Opera etc.).</li><li>Skills: Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to use complex devices and equipment related to the job. Expected to possess technical knowledge about the methods, techniques and processes related to the job expected to perform jobs that require experience in the field.</li></ul>

<p>Makes pre-arrival, mid stay, and post-stay calls to guests to ensure needs are met. Compiles and distributes list of anticipated services and amenities to relevant departments. Contacts appropriate individual or department (e.g., Bell person, Front Desk, Housekeeping, Engineering, and Security) as necessary to resolve guest call, request, or problem. Ensures that any outstanding requests or problems from the previous day receive priority and are resolved. Follows up with guests to ensure their requests or problems have been met to their satisfaction. Listens attentively to guests to get an effective guest-oriented perspective and handles complaints properly. Makes Guest Contacts during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these. Writes down any comments, requests, suggestions and complaints received from guests during the day. Asks guests to fill out a questionnaire during the day. Assesses the results of the questionnaire. Translates them into English and e-mails them to all of the department managers. Identifies the special days of guests such as birthdays, wedding anniversaries etc., makes the necessary organisation together with the related departments and monitors the organisation. Works in coordination with all departments and ensures the flow of necessary information. Follows the VIP procedures and greets VIP guests and bid them farewell. Walks agency representatives and potential guests around the facility. Prepares written documents for activities to be announced to guests. Ensures that these documents are distributed to guest rooms with the help of the related departments. Observes the overall guest satisfaction during the activities and in the areas throughout the day and reports to the Guest Relations Manager about the atmosphere. Keeps any items that guests lose in the facility or forget in their room when checking- out. Delivers any lost and found to guests still at the hotel or send them by mail. Responds to guest inquiry forms and all written suggestions, complaints etc. Provides guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitors and reports the incident to the Guest Relations Manager. To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs. Carries out all responsibilities related to the quality management systems implemented at the facilities. Carries out all other duties assigned by managers and hotel management not specified in the job description.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>At least High School Degree.</li><li>At least 4 years of experience in the industry.</li><li>Proficiency in English to communicate with guests and understand the professional terminology related to the devices and a good command of Arabic, German, French or Russian.</li><li>Prior attendance in seminars and trainings related to the job.</li><li>MS Office applications, Front Office programmes (Fidelio, Opera etc.).</li><li>Is familiar with guest profiles based on his/her experience.</li><li>Instructs colleagues that are less experienced on how to address guests.</li><li>Expected to use complex devices and equipment related to the job.</li><li>Expected to possess technical knowledge about the methods, techniques and processes related to the job expected to perform jobs that require experience in the field.</li></ul>

<p>Job Description Summary: At The Coca-Cola Company, we believe that our people are the key to our success. With a rich history spanning over 136 years, we have cultivated a vibrant, inclusive, and dynamic culture that drives our global leadership in the beverage industry. We are currently seeking a Senior Director, People &amp; Culture to join our team. This role is not just about implementing strategies; it is about shaping the future of our organization. We are looking for a strategic and influential leader who can enhance our employee experience, foster an inclusive and high-performing culture, and drive impactful people strategies that enable business growth across Nigeria and Egypt. If you are excited about making a meaningful impact and transforming the way we work, we would love to hear from you.</p><p>What You'll Do for Us:</p><ul><li>Serve as the strategic People &amp; Culture partner for business leaders and teams across Nigeria and Egypt , driving business performance through talent, culture, capability, and organization effectiveness strategies.</li><li>Partner with senior stakeholders to identify opportunities, solve complex business challenges, and develop innovative people solutions aligned with organizational priorities.</li><li>Lead and influence change management initiatives, ensuring successful adoption while taking into account employee experience, local cultural nuances, and organizational complexity.</li><li>Coach and advise senior leaders on talent, culture, organizational effectiveness, leadership development, team performance, and employee engagement.</li><li>Collaborate closely with the Global Culture &amp; Engagement team, leadership teams, and People &amp; Culture communities to implement listening strategies and translate insights into meaningful actions.</li><li>Partner with the PACS team, Talent &amp; Development team, Bottling Partners, and other key stakeholders to create and sustain an engaging employee experience and communication strategy.</li><li>Lead organizational design, workforce planning, and capability-building initiatives that support business transformation and long-term growth.</li><li>Drive robust succession planning and leadership pipeline development to ensure a strong and diverse talent bench.</li><li>Foster a winning mindset and high-performance culture through strategic talent management, employee engagement, and inclusion initiatives.</li><li>Ensure compliance with local employment legislation, labor relations requirements, and company policies across both markets.</li><li>Stay connected to external trends and leading practices, continuously evolving organizational approaches to culture, engagement, talent, and communications.</li></ul><p>What We Can Do For You:</p><ul><li>Exposure to World-Class Leaders: Opportunity to partner with senior leaders across the Coca-Cola system, expanding your network and exposing you to best-in-class leadership practices, emerging technologies, and innovative ways of working.</li><li>Strategic Impact: Ability to directly influence business outcomes through people, culture, and organizational transformation initiatives across two of Africa's most significant markets.</li><li>Inclusive Workplace: The Coca-Cola Company is committed to fostering an inclusive workplace where diversity of thought, experience, and background is celebrated and valued.</li><li>Community of Belonging: We are an organization that believes our ability to continually grow depends on creating an environment where people feel safe, empowered, and inspired to bring their best selves to work every day.</li><li>Development &amp; Growth: Access to challenging assignments, leadership development opportunities, and meaningful career experiences across a truly global organization.</li></ul><p>Skills: HR Business, Influencing, Organizational Capability, Organizational Effectiveness, People Management, Performance Culture, Performance Management (PM)</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications &amp; Requirements:</h2><ul><li>Master's degree in Human Resources, Business Administration, Organizational Psychology, or a related field, or equivalent experience.</li><li>10+ years of progressive Human Resources leadership experience within a complex multinational organization.</li><li>Proven experience partnering with senior executives and leadership teams to drive business and people strategies.</li><li>Strong expertise in HR business partnering, executive coaching, organizational effectiveness, talent management, and change leadership.</li><li>Demonstrated success leading transformation, culture, engagement, and capability-building initiatives.</li><li>Experience in talent acquisition, employee and labor relations, communications, and performance management.</li><li>Knowledge of total rewards, succession planning, workforce planning, and organizational capability &amp; development.</li><li>Experience working across multiple markets and navigating complex matrix organizations.</li><li>Strong understanding of employment legislation and labor practices within diverse and dynamic business environments.</li><li>Exceptional stakeholder management, influencing, and communication skills.</li></ul>

<div> <p> <strong>JOB SUMMARY</strong> </p> <p> </p> <p>The Director of Human Resources will report directly to the property General Manager, with a dotted-line (functional) reporting relationship to the Regional Senior Director of Human Resources and will be an integral member of the property executive committee. As a member of the Human Resources organization, he/she contributes a high level of human resource generalist knowledge and expertise for a designated property. He/she will be accountable for talent acquisition, succession/workforce planning, performance management and development for property employees, using technology efficiently, and coaching/developing others to help influence and execute business objectives in the most efficient manner. He/she generally works with considerable independence, developing processes to accomplish objectives in alignment with broader business objectives. Additionally, he/she utilizes a Human Resource Business Plan aligned with property and brand strategies to deliver HR services that enable business success.</p> <p> </p> <p> <strong>CANDIDATE PROFILE </strong> </p> <p> </p> <p> <strong>Education and Experience</strong> </p> <p> 2-year degree from an accredited university in Human Resources, Business Administration, or related major; 4 years experience in the human resources, management operations, or related professional area.</p> <p>OR</p> <p> 4-year bachelor's degree in Human Resources, Business Administration, or related major; 2 years experience in the human resources, management operations, or related professional area.</p> <p> </p> <p> <strong>CORE WORK ACTIVITIES</strong> </p> <p> </p> <p> <strong>Managing the Human Resources Strategy</strong> </p> <p> Executes and follows-up on engagement survey related activities.</p> <p> Champions and builds the talent management ranks in support of property and region diversity strategy.</p> <p> Translates business priorities into property Human Resources strategies, plans and actions</p> <p> Implements and sustains Human Resources initiatives at the property.</p> <p> Coordinates the human capital review process at property(s) and leads succession planning activities on property and in the market, as appropriate.</p> <p> Leads the assessment of property(s) leadership pipeline through the human capital review process and assists with follow-up.</p> <p> Creates value through proactive approaches that will affect performance outcome or control cost.</p> <p> Monitors effective use of myHR by property managers and employees.</p> <p> Leads and participates in succession management and workforce planning.</p> <p> Responsible for Human Resources strategy and execution.</p> <p> Serves as key change manager for initiatives that have high employee impact.</p> <p> Attends owners meetings as a member of the property executive committee and provides meaning or context to the Human Resources results (e.g., retention statistics, critical open positions, employee satisfaction, and training initiatives and results); and demonstrates an understanding of owner priorities.</p> <p> Supervises one or more on-property Human Resources, as well as market-based Human Resources Specialist type resources where appropriate.</p> <p> </p> <p> <strong>Managing Staffing and Recruitment Process</strong> </p> <p> Analyzes open positions to balance the development of existing talent and business needs.</p> <p> Serves as coach and expert facilitator of the selection and interviewing process.</p> <p> Surfaces opportunities in work processes and staffing optimization.</p> <p> Makes staffing decisions to manage the talent cadre and pipeline at the property.</p> <p> Develops staffing strategy (in collaboration with hiring manager) relating to hiring practices; consults with hiring manager on compensation, benefits, etc.</p> <p> Monitors sourcing process and outcomes of staffing process.</p> <p> Ensures managers are competent in assessing and evaluating hourly staff.</p> <p> </p> <p> <strong>Managing Employee Compensation Strategy</strong> </p> <p> Remains current and knowledgeable in the internal and external compensation and work competitive environments.</p> <p> Leads the planning of the hourly employee total compensation strategy.</p> <p> Champions the communication and proper use of total compensation systems, tools, programs, policies, etc.</p> <p> Participates in quarterly internal equity analysis; reviews internal equity reports and surface issues needing resolution.</p> <p> Creates and implement s total compensation management packages/offers, particularly recognition and incentive programs directed towards property priorities.</p> <p> </p> <p> <strong>Managing Staff Development Activities</strong> </p> <p> Ensures completion of the duties and responsibilities of the properties Human Resources staff members, as outlined in applicable job description(s).</p> <p> Ensures property Human Resources staff is properly trained in all employee-related human resource information to appropriately respond to property employees.</p> <p> Serves as resource to property Human Resources staff on employee relations questions and issues.</p> <p> Continually reinforces positive employee relations concepts.</p> <p> </p> </div> <div> </div> <p><br></p>

<p>Makes pre-arrival, mid stay, and post-stay calls to guests to ensure needs are met. Compiles and distributes list of anticipated services and amenities to relevant departments. Contacts appropriate individual or department (e.g., Bell person, Front Desk, Housekeeping, Engineering, and Security) as necessary to resolve guest call, request, or problem. Ensures that any outstanding requests or problems from the previous day receive priority and are resolved. Follows up with guests to ensure their requests or problems have been met to their satisfaction. Listens attentively to guests to get an effective guest-oriented perspective and handles complaints properly. Makes Guest Contacts during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these. Writes down any comments, requests, suggestions and complaints received from guests during the day. Asks guests to fill out a questionnaire during the day. Assesses the results of the questionnaire. Translates them into English and e-mails them to all of the department managers. Identifies the special days of guests such as birthdays, wedding anniversaries etc., makes the necessary organisation together with the related departments and monitors the organisation. Works in coordination with all departments and ensures the flow of necessary information. Follows the VIP procedures and greets VIP guests and bid them farewell. Walks agency representatives and potential guests around the facility. Prepares written documents for activities to be announced to guests. Ensures that these documents are distributed to guest rooms with the help of the related departments. Observes the overall guest satisfaction during the activities and in the areas throughout the day and reports to the Guest Relations Manager about the atmosphere. Keeps any items that guests lose in the facility or forget in their room when checking- out. Delivers any lost and found to guests still at the hotel or send them by mail. Responds to guest inquiry forms and all written suggestions, complaints etc. Provides guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitors and reports the incident to the Guest Relations Manager. To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs. Carries out all responsibilities related to the quality management systems implemented at the facilities. Carries out all other duties assigned by managers and hotel management not specified in the job description.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: At least High School Degree.</p><p>Experience: At least 4 years of experience in the industry.</p><p>Foreign Language: Proficiency in English to communicate with guests and understand the professional terminology related to the devices and a good command of Arabic, German, French or Russian.</p><p>Courses and Training: Prior attendance in seminars and trainings related to the job.</p><p>Computer Literacy: MS Office applications, Front Office programmes (Fidelio, Opera etc.).</p><p>Skills: Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to use complex devices and equipment related to the job. Expected to possess technical knowledge about the methods, techniques and processes related to the job expected to perform jobs that require experience in the field.</p>

<p><br></p><p>Job Description</p><p>2.1 Makes pre-arrival, mid stay, and post-stay calls to guests to ensure needs are met.</p><p>2.2 Compiles and distributes list of anticipated services and amenities to relevant departments.</p><p>2.3 Contacts appropriate individual or department (e.g., Bell person, Front Desk, Housekeeping, Engineering, and Security) as necessary to resolve guest call, request, or problem.</p><p>2.4 Ensures that any outstanding requests or problems from the previous day receive priority and are resolved.</p><p>2.5 Follows up with guests to ensure their requests or problems have been met to their satisfaction.</p><p>2.6 Listens attentively to guests to get an effective guest-oriented perspective and handles complaints properly.</p><p>2.7 Makes Guest Contacts during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these.</p><p>2.8 Writes down any comments, requests, suggestions and complaints received from guests during the day.</p><p>2.9 Asks guests to fill out a questionnaire during the day. Assesses the results of the questionnaire. Translates them into English and e-mails them to all of the department managers.</p><p>2.10 Identifies the special days of guests such as birthdays, wedding anniversaries etc., makes the necessary organisation together with the related departments and monitors the organisation.</p><p>2.11 Works in coordination with all departments and ensures the flow of necessary information.</p><p>2.12 Follows the VIP procedures and greets VIP guests and bid them farewell.</p><p>2.13 Walks agency representatives and potential guests around the facility.</p><p>2.14 Prepares written documents for activities to be announced to guests. Ensures that these documents are distributed to guest rooms with the help of the related departments.</p><p>2.15 Observes the overall guest satisfaction during the activities and in the areas throughout the day and reports to the Guest Relations Manager about the atmosphere.</p><p>2.16 Keeps any items that guests lose in the facility or forget in their room when checking-out. Delivers any lost and found to guests still at the hotel or send them by mail.</p><p>2.17 Responds to guest inquiry forms and all written suggestions, complaints etc.</p><p>2.18 Provides guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitors and reports the incident to the Guest Relations Manager.</p><p>2.19 To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).</p><p>2.20 To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.</p><p>2.21 To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs.</p><p>2.22 Carries out all responsibilities related to the quality management systems implemented at the facilities.</p><p>2.23 Carries out all other duties assigned by managers and hotel management not specified in the job description</p><p><strong>Desired Candidate Profile</strong></p><ul><li>At least High School Degree.</li><li>At least 4 years of experience in the industry.</li><li>Proficiency in English to communicate with guests and understand the professional terminology related to the devices and a good command of Arabic, German, French or Russian.</li><li>Prior attendance in seminars and trainings related to the job.</li><li>MS Office applications, Front Office programmes (Fidelio, Opera etc.).</li><li>Is familiar with guest profiles based on his/her experience.</li><li>Instructs colleagues that are less experienced on how to address guests.</li><li>Expected to use complex devices and equipment related to the job.</li><li>Expected to possess technical knowledge about the methods, techniques and processes related to the job expected to perform jobs that require experience in the field.</li></ul>

<p>Makes pre-arrival, mid stay, and post-stay calls to guests to ensure needs are met. Compiles and distributes list of anticipated services and amenities to relevant departments. Contacts appropriate individual or department (e.g., Bell person, Front Desk, Housekeeping, Engineering, and Security) as necessary to resolve guest call, request, or problem. Ensures that any outstanding requests or problems from the previous day receive priority and are resolved. Follows up with guests to ensure their requests or problems have been met to their satisfaction. Listens attentively to guests to get an effective guest-oriented perspective and handles complaints properly. Makes Guest Contacts during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these. Writes down any comments, requests, suggestions and complaints received from guests during the day. Asks guests to fill out a questionnaire during the day. Assesses the results of the questionnaire. Translates them into English and e-mails them to all of the department managers. Identifies the special days of guests such as birthdays, wedding anniversaries etc., makes the necessary organisation together with the related departments and monitors the organisation. Works in coordination with all departments and ensures the flow of necessary information. Follows the VIP procedures and greets VIP guests and bid them farewell. Walks agency representatives and potential guests around the facility. Prepares written documents for activities to be announced to guests. Ensures that these documents are distributed to guest rooms with the help of the related departments. Observes the overall guest satisfaction during the activities and in the areas throughout the day and reports to the Guest Relations Manager about the atmosphere. Keeps any items that guests lose in the facility or forget in their room when checking- out. Delivers any lost and found to guests still at the hotel or send them by mail. Responds to guest inquiry forms and all written suggestions, complaints etc. Provides guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitors and reports the incident to the Guest Relations Manager. To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs. Carries out all responsibilities related to the quality management systems implemented at the facilities. Carries out all other duties assigned by managers and hotel management not specified in the job description.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>At least High School Degree.</li><li>At least 4 years of experience in the industry.</li><li>Proficiency in English to communicate with guests and understand the professional terminology related to the devices and a good command of Arabic, German, French or Russian.</li><li>Prior attendance in seminars and trainings related to the job.</li><li>MS Office applications, Front Office programmes (Fidelio, Opera etc.).</li><li>Is familiar with guest profiles based on his/her experience.</li><li>Instructs colleagues that are less experienced on how to address guests.</li><li>Expected to use complex devices and equipment related to the job.</li><li>Expected to possess technical knowledge about the methods, techniques and processes related to the job expected to perform jobs that require experience in the field.</li></ul>

Company Description IAN for Business Management is an innovative online recruitment platform that connects businesses with exceptional talent. The company focuses on simplifying hiring by providing detailed, pre-screened candidate profiles to help organizations quickly identify the right fit. Employers gain access to a diverse pool of professionals, while job seekers can showcase their skills and experience to leading companies. Through user-friendly tools and dedicated support, IAN empowers both employers and candidates to achieve their hiring and career goals. The organization is committed to modernizing recruitment and creating efficient, transparent hiring experiences. Role Description The Real Estate Operations Manager will oversee daily real estate activities, including property management, leasing coordination, and tenant relations. Responsibilities include monitoring occupancy and rental performance, supervising on-site staff, and ensuring properties are maintained to organizational standards. The role involves coordinating with legal, finance, and maintenance teams, tracking contracts, and supporting compliance with relevant regulations and company policies. The Real Estate Operations Manager will also contribute to process improvement, reporting, and implementation of operational strategies to maximize asset performance. This is a full-time, on-site role based in Cairo. Qualifications Experience in real estate operations, including property management, leasing processes, and tenant coordination. Strong organizational and administrative abilities, with proficiency in scheduling, documentation, and contract tracking. Solid analytical and reporting skills, including the ability to interpret financial and occupancy data and prepare clear operational reports. Effective communication and stakeholder management skills, with the ability to collaborate with internal teams, service providers, and clients. Proficiency in common office software and property management tools or CRM systems. Ability to work on-site in Cairo, manage multiple priorities, and respond quickly to operational issues. Bachelor’s degree in Business, Real Estate, Management, or a related field is preferred. Previous experience in a real estate or facilities management environment is highly beneficial.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are seeking a motivated and versatile HR Generalist &amp; Talent Acquisition Specialist to join our growing team in Cairo .<br> This role is split equally between Human Resources operations and Talent Acquisition, with a primary focus on supporting NetWitness and other Portfolio Companies as they establish and grow their presence in Egypt.<br> The successful candidate will manage the full recruitment lifecycle while providing day-to-day HR support to employees and managers, ensuring compliance with Egyptian labor laws and delivering a positive employee experience.<br> This position follows a hybrid work model, with part of the week based at our New Cairo office.<br> Key Responsibilities Human Resources (50%) Employee Lifecycle Management Administer end-to-end HR processes, including onboarding, employment contracts, probation reviews, employee changes, and offboarding.<br> Prepare employment agreements, HR letters, and other employment-related documentation.<br> Maintain accurate employee records and personnel files in compliance with Egyptian labor laws and company policies.<br> Maintain effective communication and coordination with the global HR team regarding employee lifecycle activities, including onboarding, offboarding, employment changes, promotions, transfers, and other HR-related updates to ensure accurate and timely information sharing.<br> Coordinate onboarding activities to ensure a smooth employee experience.<br> Employee Relations &amp; Compliance Serve as the primary HR contact for employees and managers across NetWitness and other Portfolio Companies in Egypt.<br> Provide guidance on HR policies, procedures, and employment practices.<br> Support employee relations matters, including performance management, disciplinary processes, and workplace concerns.<br> Ensure compliance with Egyptian labor laws and company policies.<br> Support internal audits and maintain HR compliance documentation.<br> Compensation &amp; Benefits Prepare monthly payroll inputs and coordinate with Finance and payroll providers.<br> Administer employee benefits, allowances, leave management, and HRIS updates.<br> Support salary reviews and employee incentive programs.<br> Respond to employee inquiries related to payroll and benefits.<br> HR Projects &amp; Administration Participate in HR initiatives, including employee engagement, performance management, policy implementation, and process improvements.<br> Prepare HR reports and metrics as required.<br> Identify opportunities to improve HR processes and enhance the employee experience.<br> Talent Acquisition (50%) Recruitment Manage the full recruitment lifecycle for positions across NetWitness and other Portfolio Companies operating in Egypt, from requisition approval through offer acceptance.<br> Partner with hiring managers across multiple Portfolio Companies to understand hiring needs and develop effective recruitment strategies.<br> Draft and post job advertisements across multiple recruitment platforms.<br> Source candidates through LinkedIn Recruiter, job boards, employee referrals, networking, and other sourcing channels.<br> Screen resumes, conduct initial interviews, and evaluate candidates against role requirements.<br> Coordinate interviews with hiring managers and ensure a positive candidate experience throughout the recruitment process.<br> Prepare and extend employment offers in partnership with the HR team.<br> Coordinate pre-employment checks and onboarding activities for new hires.<br> Build and maintain talent pipelines for future hiring needs.<br> Track recruitment metrics, including time-to-fill, source effectiveness, and hiring activity, and provide regular updates to management.<br> Hybrid work model with office presence in New Cairo.<br> Opportunity to play a key role in supporting NetWitness and other Portfolio Companies as they build and expand their operations in Egypt.<br> Exposure to a dynamic, fast-paced environment supporting multiple technology businesses within a global investment portfolio.<br> Career growth and professional development opportunities.<br> Competitive compensation and benefits package.<br> Bachelor's degree in Human Resources, Business Administration, or a related field.<br> 3–5 years of combined experience in Human Resources and Talent Acquisition.<br> Strong knowledge of Egyptian labor law and HR best practices.<br> Proven experience managing full-cycle recruitment across technical, sales, and corporate functions.<br> Experience working in a multinational or international organization is preferred.<br> Strong interviewing, sourcing, and stakeholder management skills.<br> Excellent organizational and time management skills with the ability to manage multiple priorities simultaneously.<br> Strong attention to detail and ability to handle confidential information with discretion.<br> Excellent written and verbal English communication skills are essential.<br> Ability to communicate confidently with employees, hiring managers, and senior leadership in a multinational environment.<br> Arabic language skills are considered an asset.<br> Proficiency with Microsoft Office, HRIS platforms, and Applicant Tracking Systems (ATS).<br></span> </div>

Company Description Soft Trend is a fast-growing company specializing in software licensing and IT services, supporting clients with efficient and cost-effective technology solutions. The company’s mission is to become a market leader in the information technology field by helping partners and clients maximize profits through state-of-the-art tools. With strong expertise in IT, Soft Trend focuses on reducing operational costs, improving efficiency, and addressing diverse business needs. The team is committed to understanding each customer’s requirements and delivering tailored solutions that drive performance and growth.<br>Role Description The Human Resources Operations Specialist is a full-time, on-site role based in Cairo, Egypt. This role is responsible for managing day-to-day HR operations, including maintaining employee records, processing HR documentation, and ensuring compliance with company policies and local labor regulations. The specialist will support employee lifecycle processes such as onboarding, offboarding, and internal transfers, and will coordinate with different departments to resolve HR-related inquiries. The role also involves supporting employee relations activities, implementing HR initiatives, and contributing to continuous improvement of HR processes and systems.<br>Qualifications<br> Strong skills in HR Operations and Human Resources (HR) to manage daily HR processes and employee lifecycle activities. Experience in HR Management and HR Policies to ensure compliance, consistency, and effective implementation of HR frameworks. Ability to handle Employee Relations with professionalism, including conflict resolution, employee support, and engagement initiatives. Knowledge of local labor laws and regulations in Egypt and experience working in an on-site corporate environment. Excellent organizational, time-management, and communication skills, with attention to detail and confidentiality. Proficiency in HRIS or similar HR systems and standard office software (e.g., MS Office). Bachelor’s degree in Human Resources, Business Administration, or a related field; HR certifications are an advantage. Ability to work collaboratively with cross-functional teams and adapt in a fast-growing, technology-focused company.

Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.<br><br>Job Description<br><br> Employee Lifecycle Management Manage new joiners onboarding for store employees in partnership with Operations teams. Conduct exit interviews to identify turnover trends and root causes. Support in analyzing attrition data and support action planning initiatives aimed at improving retention and stabilizing store operations. Manpower Planning Support (MPP) Support manpower planning activities for assigned stores through coordination with Operations stakeholders to ensure staffing plans align with business requirements. Execute and maintain all system transactions related to the manpower planning cycle accurately and on time. Employee Engagement Partner with Operations teams to design and execute engagement initiatives across assigned stores to Foster a positive, inclusive, and engaging work environment., including but not limited to:On-floor engagement activities Town halls Reward & Recognition programs Employee experience initiatives Employee Relations Support Act as a liaison between Operations and Employee Relations (ER) teams. Support grievance handling and workplace investigations while ensuring fairness, consistency, and equity across all cases. Promote compliance with company policies and labor regulations. Core People Operations Support Coordinate with the P&C Core Operations / TAAPs teams regarding Staff inquiries and issue resolution, ensuring timely service delivery to store staff. Payroll-related inquiries Employee benefits administration Letters Requests <br>Qualifications<br><br>1-2 years of HR experience in a Warehouse / Factory environment Experience in e-commerce, Quick commerce, Fintech, FMCG and Retail is preferred. Stakeholder management skills, with the ability to build strong relationships Strong analytical and problem-solving skills, with the ability to leverage data to drive informed decisions.

Job Summary The HR Section Head is responsible for managing and supervising HR operations within the manufacturing facility. The role ensures the effective implementation of HR policies, supports workforce planning, oversees employee relations, and ensures compliance with labor laws and company policies while supporting production objectives. Key Responsibilities1. HR Operations Management Oversee daily HR operations within the manufacturing plant. Ensure proper implementation of HR policies and procedures. Supervise HR team members and allocate tasks accordingly.2. Recruitment & Workforce Planning Manage the recruitment process for factory positions (operators, technicians, supervisors). Coordinate with department heads to identify manpower needs. Ensure timely hiring to support production targets.3. Employee Relations Handle employee grievances and disciplinary cases. Maintain a positive work environment and promote employee engagement. Support conflict resolution between employees and management.4. Performance Management Implement performance appraisal systems for factory employees. Support managers in evaluating employee performance and development plans.5. Training & Development Identify training needs for factory employees. Coordinate technical and soft skills training programs. Support leadership development for supervisors and team leaders.6. HR Compliance Ensure compliance with labor laws, company policies, and internal regulations. Manage employee records and HR documentation. Support internal and external audits when required.7. Compensation & Benefits Coordinate with payroll to ensure accurate salary processing. Monitor overtime, attendance, and leave records. Ensure fair implementation of compensation and benefits policies.8. Health, Safety & Environment (HSE) Support Work closely with the HSE team to ensure compliance with safety regulations. Promote safety awareness and employee well-being. Qualifications Bachelor’s degree in Human Resources, Business Administration, or related field. HR certification is a plus. Experience7–10 years of HR experience, preferably in manufacturing or industrial environments. At least 3 years in a supervisory or leadership role.

NOK Human Capital is currently hiring on behalf of a leading company in the travel and tourism sector for the position of HR Manager based in El Sheikh Zayed City, Giza. About the Role We are seeking an experienced HR Manager to lead and oversee the full Human Resources function, including recruitment, employee relations, payroll coordination, personnel administration, and compliance with Egyptian labor laws. The ideal candidate will play a key role in developing HR strategies that support business growth while ensuring smooth daily HR operations.<br>Key Responsibilities:<br>Lead and manage the full HR operations including recruitment, onboarding, personnel administration, payroll coordination, and employee relations Develop and implement HR policies and procedures in alignment with Egyptian Labor Law Manage end-to-end recruitment processes including sourcing, screening, interviewing, and onboarding Oversee employee records, contracts, attendance, leave management, and payroll inputs Ensure compliance with Social Insurance and labor authorities regulations Support managers in performance management, disciplinary actions, and employee-related matters Prepare HR reports including headcount, turnover, recruitment status, and compliance updates Maintain confidentiality and ensure accurate HR documentation<br>Requirements:<br>Bachelor’s degree in Human Resources, Business Administration, or related field5–7 years of HR experience, including at least 2 years in a managerial or senior HR role3+ years of recent experience in the Tourism, Travel, or Hospitality industry is a must Strong knowledge of Egyptian Labor Law, payroll, personnel, and Social Insurance HR certifications such as SHRM-CP, PHRi, or CIPD are preferred Very good to excellent command of English (written and spoken) Strong leadership, communication, problem-solving, and decision-making skills Advanced Microsoft Excel and HRIS system experience is preferred Residence in or near El Sheikh Zayed, 6th of October, or Giza is preferred<br>Location: El Sheikh Zayed City, Giza

Company Description Salamtex Lace is a specialized textile manufacturer serving both the intimate apparel industry and the medical sector with an ever‑expanding product range. The company offers end‑to‑end capabilities including drafting, designing, warping, knitting, dyeing, finishing, flocking, coating, shearing, carbon finishing, scalloping, and packing. These integrated processes enable Salamtex Lace to deliver high-quality, customized textile solutions. Applicants can expect to join a technically advanced environment focused on innovation, precision, and reliability.<br>Role Description The Administrational Manager is a full-time, on-site role based in Qesm El Obour. This role oversees daily administrative operations, including office management, documentation control, and coordination between production, sales, and finance teams. The Administrational Manager is responsible for developing and maintaining administrative policies and procedures, managing schedules, and ensuring accurate and timely reporting. The role includes supervising administrative staff and supporting compliance with company and governmental regulations. <br>Typical duties include:Supervising teams of staff including cleaning, maintenance and security. Ensuring that basic facilities are well-maintained. Managing maintenance and staffing budgets. Ensuring that facilities meet government regulations, health and security standards and energy efficiency requirements and the Industrial Safety requirements Overseeing the vehicles and drivers. Ensuring all the facility licenses are up-to-date and renewed on time. Manage the Employee Affairs Overseeing External Relations with all official entities (City Authority, Fire Department, Insurance, Labor Office, etc.) Making sure of the the implementation of facility regulations Development of the bylaws and implementation of internal regulations Reviewing the implementation of manual procedures for all departments Reviewing the implementation of non-conformity procedures Participation in investigations of company work reports Organizational hierarchy and development Performance management and improvement systems Employee orientation, development, and training Policy development and documentation Company employee communication Manage the relations and any open affairs with governmental bodies such as the employee insurance, labor office, etc.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p><strong>1. Employee Lifecycle Management</strong></p><br><ul><li><p><strong>Manage new joiners onboarding for store employees in partnership with Operations teams.</strong></p><br></li><li><p><strong>Conduct exit interviews to identify turnover trends and root causes.</strong></p><br></li><li><p><strong>Support in analyzing attrition data and support action planning initiatives aimed at improving retention and stabilizing store operations.</strong></p><br></li></ul><p><strong>2. Manpower Planning Support (MPP)</strong></p><br><ul><li><p><strong>Support manpower planning activities for assigned stores through coordination with Operations stakeholders to ensure staffing plans align with business requirements.</strong></p><br></li><li><p><strong>Execute and maintain all system transactions related to the manpower planning cycle accurately and on time.</strong></p><br></li></ul><p><strong>4. Employee Engagement</strong></p><br><ul><li><p><strong>Partner with Operations teams to design and execute engagement initiatives across assigned stores to Foster a positive, inclusive, and engaging work environment., including but not limited to:</strong></p><br><ul><li><p><strong>On-floor engagement activities</strong></p><br></li><li><p><strong>Town halls</strong></p><br></li><li><p><strong>Reward &amp; Recognition programs</strong></p><br></li><li><p><strong>Employee experience initiatives</strong></p><br></li></ul></li></ul><p><strong>5. Employee Relations Support&nbsp;</strong></p><br><ul><li><p><strong>Act as a liaison between Operations and Employee Relations (ER) teams.</strong></p><br></li><li><p><strong>Support grievance handling and workplace investigations while ensuring fairness, consistency, and equity across all cases.</strong></p><br></li><li><p><strong>Promote compliance with company policies and labor regulations.</strong></p><br></li></ul><p><strong>6. Core People Operations Support</strong></p><br><ul><li><p><strong>Coordinate with the P&amp;C Core Operations / TAAPs teams regarding Staff inquiries and issue resolution, ensuring timely service delivery to store staff.</strong></p><br><ul><li><p><strong>Payroll-related inquiries</strong></p><br></li><li><p><strong>Employee benefits administration</strong></p><br></li><li><p><strong>Letters Requests&nbsp;</strong></p><br></li></ul></li></ul><br>Qualifications<br><ul><li><p><strong>1-2 years of HR experience in a Warehouse / Factory environment&nbsp;</strong></p><br></li><li><p><strong>Experience in e-commerce, Quick commerce, Fintech, FMCG and Retail is preferred.&nbsp;</strong></p><br></li><li><p><strong>Stakeholder management skills, with the ability to build strong relationships&nbsp;</strong></p><br></li><li><p><strong>Strong analytical and problem-solving skills, with the ability to leverage data to drive informed decisions.</strong></p><br></li></ul><br><br> </div>

Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.<br><br>Job Description<br><br> Employee Lifecycle Management Manage new joiners onboarding for store employees in partnership with Operations teams. Conduct exit interviews to identify turnover trends and root causes. Support in analyzing attrition data and support action planning initiatives aimed at improving retention and stabilizing store operations. Manpower Planning Support (MPP) Support manpower planning activities for assigned stores through coordination with Operations stakeholders to ensure staffing plans align with business requirements. Execute and maintain all system transactions related to the manpower planning cycle accurately and on time. Employee Engagement Partner with Operations teams to design and execute engagement initiatives across assigned stores to Foster a positive, inclusive, and engaging work environment., including but not limited to:On-floor engagement activities Town halls Reward & Recognition programs Employee experience initiatives Employee Relations Support Act as a liaison between Operations and Employee Relations (ER) teams. Support grievance handling and workplace investigations while ensuring fairness, consistency, and equity across all cases. Promote compliance with company policies and labor regulations. Core People Operations Support Coordinate with the P&C Core Operations / TAAPs teams regarding Staff inquiries and issue resolution, ensuring timely service delivery to store staff. Payroll-related inquiries Employee benefits administration Letters Requests <br>Qualifications<br><br>1-2 years of HR experience in a Warehouse / Factory environment Experience in e-commerce, Quick commerce, Fintech, FMCG and Retail is preferred. Stakeholder management skills, with the ability to build strong relationships Strong analytical and problem-solving skills, with the ability to leverage data to drive informed decisions.

Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.<br><br>Job Description<br><br> Employee Lifecycle Management Manage new joiners onboarding for store employees in partnership with Operations teams. Conduct exit interviews to identify turnover trends and root causes. Support in analyzing attrition data and support action planning initiatives aimed at improving retention and stabilizing store operations. Manpower Planning Support (MPP) Support manpower planning activities for assigned stores through coordination with Operations stakeholders to ensure staffing plans align with business requirements. Execute and maintain all system transactions related to the manpower planning cycle accurately and on time. Employee Engagement Partner with Operations teams to design and execute engagement initiatives across assigned stores to Foster a positive, inclusive, and engaging work environment., including but not limited to:On-floor engagement activities Town halls Reward & Recognition programs Employee experience initiatives Employee Relations Support Act as a liaison between Operations and Employee Relations (ER) teams. Support grievance handling and workplace investigations while ensuring fairness, consistency, and equity across all cases. Promote compliance with company policies and labor regulations. Core People Operations Support Coordinate with the P&C Core Operations / TAAPs teams regarding Staff inquiries and issue resolution, ensuring timely service delivery to store staff. Payroll-related inquiries Employee benefits administration Letters Requests <br>Qualifications<br><br>1-2 years of HR experience in a Warehouse / Factory environment Experience in e-commerce, Quick commerce, Fintech, FMCG and Retail is preferred. Stakeholder management skills, with the ability to build strong relationships Strong analytical and problem-solving skills, with the ability to leverage data to drive informed decisions.

We are seeking a results-driven B2B Sales Executive to identify and develop new business opportunities, manage key channel and trade relationships, and drive category growth across the assigned territory. The role combines hands-on sales execution with category and channel strategy, supply chain coordination, and cross-functional collaboration with marketing, supply chain, and business partners.<br>Key Responsibilities Identify and target potential B2B customers and opportunities through research and networking. Understand client needs and provide suitable product/service recommendations. Maintain accurate records of sales activities, customer interactions, and pipeline. Plan, execute, and achieve annual sales, expenses, and profitability budgets by category and channel. Translate and align annual sales and marketing budgets with business partners and channel partners on agreed ROI. Develop category/customer-specific strategies, promotions, and pricing calendars. Ensure proper supply chain management, forecasting, inventory, and distribution to maintain adequate and healthy stock levels across the channel and business partners. Submit timely forecasts, weekly reports, monthly highlights, and other related reports for the defined territory. Proactively update management on marketplace developments, including competitor behavior, product issues, customer changes, wins, or potential misses. Maintain excellent trade relations and customer support through effective execution of product strategy combined with a thorough understanding of customer needs and marketplace conditions. Ensure and keep abreast of necessary product compliance requirements for each country.<br>Qualifications<br>Minimum 3-5 years in B2B sales, business development, or key account management; experience in category/channel management preferred. Bachelor's degree in Business, Marketing, Sales, or a related field. FMCG, B2B distribution, trade/channel sales, or related commercial sectors. Experience and working knowledge of CRM systems Demonstrable track record of over-achieving quota Strong written and verbal communication skills<br>Key Skills<br>B2B sales and client acquisition Category/channel strategy Supply chain and forecasting Sales reporting and CRMCompetitor and market intelligence Trade relations management Product compliance awareness Budget planning and P&L accountability

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the job HR Specialist Restaurant <p><span>We're Hiring: </span><strong>HR Specialist Restaurant (Area)</strong></p><br> <p> Location: Cairo, Egypt<br> Department: Human Resources<br> Industry: Restaurant Chain / Food &amp; Beverage</p><br> <p>We are hiring on behalf of a leading restaurant chain seeking an experienced HR Specialist (Area) to support and manage HR operations across multiple branches. The ideal candidate will play a key role in employee relations, recruitment, performance management, and ensuring compliance with company policies and labor regulations.</p><br> <p><strong> Role Overview</strong></p><br> <p>The HR Specialist (Area) will be responsible for overseeing HR activities across assigned branches, acting as a business partner to operations teams, and ensuring smooth execution of HR processes that support organizational goals and employee engagement.</p><br> <p><strong> Key Responsibilities</strong></p><br> <p> Support day-to-day HR operations across multiple restaurant branches<br> Manage recruitment and onboarding activities for assigned locations<br> Handle employee relations issues and provide HR guidance to managers<br> Monitor attendance, leave management, and employee records<br> Ensure compliance with labor laws, company policies, and HR procedures<br> Support performance management and employee development initiatives<br> Conduct branch visits and provide HR support to operational teams<br> Assist in resolving workplace conflicts and employee concerns<br> Prepare HR reports and maintain accurate employee documentation<br> Contribute to employee engagement and retention initiatives</p><br> <p><strong> Requirements</strong></p><br> <p> Bachelor's degree in Human Resources, Business Administration, or a related field<br> 3–5 years of HR experience, preferably within the Restaurant, Hospitality, Retail, or F&amp;B industry<br> Strong knowledge of Egyptian Labor Law and HR best practices<br> Experience supporting multiple branches or operational sites is highly preferred<br> Excellent communication and interpersonal skills<br> Strong organizational and problem-solving abilities<br> Ability to work in a fast-paced environment and manage multiple priorities</p><br> <p><strong> What We Offer</strong></p><br> <p> Competitive salary package<br> Career growth opportunities within a leading restaurant chain<br> Dynamic and collaborative work environment<br> Exposure to multi-site HR operations<br> Professional development and learning opportunities</p><br> <br> <br> </div>