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<p><b>POSITION SUMMARY </b>Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent.</p><p>Related Work Experience: No related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p>
<strong>Additional Information<br><br></strong><strong>Job Number</strong> 26116068<br><br><strong>Job Category</strong> Loss Prevention & Security<br><br><strong>Location</strong> Galae Square, P. O. Box 11, Cairo, EgyptVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Management<br><br><strong>Job Summary<br><br></strong>Assists the Director of Security in managing security operations on a daily basis. Areas of responsibilities include the protection and safety of property assets, employees, guests and property, accident and fire prevention and response. Ensures the continuous protection of guests, employees and hotel assets. Maintains logs, certifications and documents required by law and Standard Operating Procedures.<br><br><strong>CANDIDATE PROFILE <br><br></strong><strong>Education And Experience<br><br></strong><ul><li> High school diploma or GED; 3 years experience in the security/loss prevention or related professional area.<br><br></li></ul>OR<br><br><ul><li> 2-year degree from an accredited university in Criminal Justice or related major; 1 year experience in the security/loss prevention or related professional area.<br><br></li></ul><strong>CORE WORK ACTIVITIES<br><br></strong><strong>Managing Security Operations<br><br></strong><ul><li> Assists in the development and implementation of emergency procedures.</li><li> Recommends follow-up action for security breaches.</li><li> Conducts investigation of all losses of property assets and refers to proper management for disposition.</li><li> Deploys security staff to effectively monitor and protect property assets.</li><li> Complies with all Corporate Security safety and security management guidelines and procedures.</li><li> Completes proper documentation and reports all employee accident and general liability incidents to Claims Reporting Service.</li><li> Conducts periodic patrols of entire property and parking areas.</li><li> Recognizes success across areas of responsibility.</li><li> Handles guest problems and complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.</li><li> Identifies and makes recommendations for minimizing physical hazards and unsafe work practices.</li><li> Implements action plans to monitor and control risk.</li><li> Keeps abreast of local criminal activity as it may impact property.</li><li> Maintains required reports and documentation regarding patrols of property and parking areas.</li><li> Inspects all security equipment and ensures it is fully functioning.</li><li> Provides means for obtaining necessary medical attention on a timely basis.</li><li> Conducts hourly employee performance appraisals according to Standard Operating Procedures.</li><li> Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.</li><li> Completes disciplinary procedures and documentation according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.</li><li> Maintains first aid and CPR certifications required for Security officers.</li><li> Implements local authority requirement for security and safety.<br><br></li></ul><strong>Leading Security Teams<br><br></strong><ul><li> Attends pre- and post-convention and weekly forecast meetings to understand group needs and gather critical information to communicate to security officers.</li><li> Celebrates successes by publicly recognizing the contributions of team members.</li><li> Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.</li><li> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li><li> Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.</li><li> Encourages and builds mutual trust, respect, and cooperation among team members.</li><li> Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</li><li> Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</li><li> Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.</li><li> Serves as a role model to demonstrate appropriate behaviors.<br><br></li></ul><strong>Providing and Ensuring Exceptional Customer Service<br><br></strong><ul><li> Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.</li><li> Empowers employees to provide excellent customer service.</li><li> Meets quality standards and customer expectations on a daily basis.</li><li> Provides services that are above and beyond for customer satisfaction and retention.<br><br></li></ul><strong>Conducting Human Resources Activities<br><br></strong><ul><li> Assists in minimizing cost of accident claims through aggressive claims management.</li><li> Brings issues to the attention of Human Resources as necessary.</li><li> Strives to improve service performance.</li><li> Administers property policies fairly and consistently.<br><br></li></ul><strong>Additional Responsibilities<br><br></strong><ul><li> Analyzes information and evaluates results to choose the best solution and solve problems.</li><li> Develops and maintains a working relationship with local law enforcement authorities.</li><li> Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.</li><li> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li><li> Provides guidance in setting health and safety policies and standards.</li><li> Coordinates with Event Sales for VIP escort and media control for large events.<br><br></li></ul><em>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br></em>عندما تنضم إلى عائلة شيراتون، تصبح عضوًا في مجتمعها العالمي. لقد كنا مكانًا للتجمع والتواصل منذ عام 1937. في شيراتون، يخلق الموظفون شعورًا بالانتماء في أكثر من 400 مجتمع حول العالم. نحن ندعو ونرحب ونربط الضيوف من خلال تجارب جذابة وخدمة مدروسة. إذا كنت تحب العمل في فريق ومتحمسًا لتقديم تجربة ضيف ذات مغزى، فنحن نشجعك على استكشاف فرصتك المهنية التالية مع شيراتون.انضم إلينا في مهمتنا لنكون «مكان التجمع العالمي». عند الانضمام إلى فنادق ومنتجعات شيراتون، فإنك تنضم إلى مجموعة من العلامات التجارية مع ماريوت الدولية. <strong>كن</strong> في المكان الذي يمكنك فيه القيام بأفضل أعمالك، <strong>وابدأ</strong> هدفك ، <strong>وانتمي</strong> إلى فريق عالمي مذهل ،<strong> لتصبح</strong> أفضل نسخة منك.
<strong>Additional Information<br><br></strong><strong>Job Number</strong> 26125178<br><br><strong>Job Category</strong> Event Management<br><br><strong>Location</strong> Road 90,New Cairo City, Katameya Dunes, Cairo 11835, EgyptVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Management<br><br><strong>Job Summary<br><br></strong>Responsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events. This position primarily handles events of average complexity. Ensures their property events have a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events.<br><br><strong>CANDIDATE PROFILE <br><br></strong><strong>Education And Experience<br><br></strong><ul><li> High school diploma or GED; experienced (1 – 2 years of experience) in the event management or related professional area.<br><br></li></ul>OR<br><br><ul><li> 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; at least 1 year experience in the event management or related professional area required.<br><br></li></ul><strong>CORE WORK ACTIVITIES<br><br></strong><strong>Managing Event Logistics and Operations<br><br></strong><ul><li> Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy.</li><li> Greets customer during the event phase and hands-off to the Event Operations team for the execution of details.</li><li> Adheres to all standards, policies, and procedures.</li><li> Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill.</li><li> Manages group room blocks and meeting space for average to large-sized assigned groups.</li><li> Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges\ and/or develop alternative solutions.</li><li> Uses his/her judgment to integrate current trends in event management and event design.</li><li> Acts as liaison between field salesperson and customer throughout the event process (pre-event, event, post-event).</li><li> Participates in customer site inspections and assists with the sales process as necessary.</li><li> Performs other duties as assigned to meet business needs.</li><li> Solicits feedback from the property departments to identify areas for improvement to enhance the Event Planner’s experience.<br><br></li></ul><strong>Ensuring and Providing Exceptional Customer Service <br><br></strong><ul><li> Delivers excellent customer service throughout the customer experience and encourages the same from other employees.</li><li> Empowers employees to provide excellent customer service.</li><li> Sets a positive example for guest relations.</li><li> Coordinates and communicates event details both verbally and in writing to the customer and property operations.</li><li> Makes presence known to customer at all times during this process.</li><li> Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales.</li><li> Follows up with customer post-event.</li><li> Responds to and handles guest problems and complaints.</li><li> Uses personal judgment and expertise to enhance the customer experience.</li><li> Stays available to solve problems and/or suggest alternatives to previous arrangements.</li><li> Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans.</li><li> Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li><li> Interacts with guests to obtain feedback on product quality and service levels.</li><li> Ensures hourly employees understand expectations and parameters for event activities.<br><br></li></ul><strong>Leading Event Management Teams<br><br></strong><ul><li> Conducts formal pre- and post-event meetings as required to review/communicate group needs and feedback.</li><li> Leads formal pre-event and post-event meetings for average to large-sized assigned groups.</li><li> Facilitates various meetings as he/she perceives necessary (Banquet Event Order meeting, block review, etc).<br><br></li></ul><strong>Supporting and Coordinating with the Sales and Marketing Function<br><br></strong><ul><li> Assists in the sales process and revenue forecasting for customer groups.</li><li> Up-sells products and services throughout the event process.</li><li> Forecasts group sleeping rooms and event revenue (catering and audio visual) for his/her groups.<br><br></li></ul><strong>Conducting Human Resources Activities<br><br></strong><ul><li> Reviews comment cards and guest satisfaction results with employees.</li><li> Observes service behaviors of employees and provides feedback to individuals and/or managers.</li><li> Assists in the development and implementation of corrective action plans.</li><li> Take initiative to use his/her experience to improve service performance according to his/her evaluation of the issue and resolution.</li><li> Works with the property staff and customers to address operational challenges associated with his/her group.</li><li> Performs other duties as assigned to meet business needs.<br><br></li></ul><em>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br></em>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. <strong>Be</strong> where you can do your best work, <strong>begin</strong> your purpose, <strong>belong</strong> to an amazing global team, and <strong>become</strong> the best version of you.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Responsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events. This position primarily handles events of average complexity. Ensures their property events have a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; experienced (1 – 2 years of experience) in the event management or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; at least 1 year experience in the event management or related professional area required.<br>CORE WORK ACTIVITIES<br>Managing Event Logistics and Operations<br>• Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy.<br>• Greets customer during the event phase and hands-off to the Event Operations team for the execution of details.<br>• Adheres to all standards, policies, and procedures.<br>• Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill.<br>• Manages group room blocks and meeting space for average to large-sized assigned groups.<br>• Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges\ and/or develop alternative solutions.<br>• Uses his/her judgment to integrate current trends in event management and event design.<br>• Acts as liaison between field salesperson and customer throughout the event process (pre-event, event, post-event).<br>• Participates in customer site inspections and assists with the sales process as necessary.<br>• Performs other duties as assigned to meet business needs.<br>• Solicits feedback from the property departments to identify areas for improvement to enhance the Event Planner’s experience.<br>Ensuring and Providing Exceptional Customer Service <br>• Delivers excellent customer service throughout the customer experience and encourages the same from other employees.<br>• Empowers employees to provide excellent customer service.<br>• Sets a positive example for guest relations.<br>• Coordinates and communicates event details both verbally and in writing to the customer and property operations.<br>• Makes presence known to customer at all times during this process.<br>• Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales.<br>• Follows up with customer post-event.<br>• Responds to and handles guest problems and complaints.<br>• Uses personal judgment and expertise to enhance the customer experience.<br>• Stays available to solve problems and/or suggest alternatives to previous arrangements.<br>• Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Ensures hourly employees understand expectations and parameters for event activities.<br>Leading Event Management Teams<br>• Conducts formal pre- and post-event meetings as required to review/communicate group needs and feedback.<br>• Leads formal pre-event and post-event meetings for average to large-sized assigned groups.<br>• Facilitates various meetings as he/she perceives necessary (Banquet Event Order meeting, block review, etc).<br>Supporting and Coordinating with the Sales and Marketing Function<br>• Assists in the sales process and revenue forecasting for customer groups.<br>• Up-sells products and services throughout the event process.<br>• Forecasts group sleeping rooms and event revenue (catering and audio visual) for his/her groups.<br>Conducting Human Resources Activities<br>• Reviews comment cards and guest satisfaction results with employees.<br>• Observes service behaviors of employees and provides feedback to individuals and/or managers.<br>• Assists in the development and implementation of corrective action plans.<br>• Take initiative to use his/her experience to improve service performance according to his/her evaluation of the issue and resolution.<br>• Works with the property staff and customers to address operational challenges associated with his/her group.<br>• Performs other duties as assigned to meet business needs.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Responsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events. This position primarily handles events of average complexity. Ensures their property events have a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; experienced (1 – 2 years of experience) in the event management or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; at least 1 year experience in the event management or related professional area required.<br>CORE WORK ACTIVITIES<br>Managing Event Logistics and Operations<br>• Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy.<br>• Greets customer during the event phase and hands-off to the Event Operations team for the execution of details.<br>• Adheres to all standards, policies, and procedures.<br>• Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill.<br>• Manages group room blocks and meeting space for average to large-sized assigned groups.<br>• Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges\ and/or develop alternative solutions.<br>• Uses his/her judgment to integrate current trends in event management and event design.<br>• Acts as liaison between field salesperson and customer throughout the event process (pre-event, event, post-event).<br>• Participates in customer site inspections and assists with the sales process as necessary.<br>• Performs other duties as assigned to meet business needs.<br>• Solicits feedback from the property departments to identify areas for improvement to enhance the Event Planner’s experience.<br>Ensuring and Providing Exceptional Customer Service <br>• Delivers excellent customer service throughout the customer experience and encourages the same from other employees.<br>• Empowers employees to provide excellent customer service.<br>• Sets a positive example for guest relations.<br>• Coordinates and communicates event details both verbally and in writing to the customer and property operations.<br>• Makes presence known to customer at all times during this process.<br>• Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales.<br>• Follows up with customer post-event.<br>• Responds to and handles guest problems and complaints.<br>• Uses personal judgment and expertise to enhance the customer experience.<br>• Stays available to solve problems and/or suggest alternatives to previous arrangements.<br>• Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Ensures hourly employees understand expectations and parameters for event activities.<br>Leading Event Management Teams<br>• Conducts formal pre- and post-event meetings as required to review/communicate group needs and feedback.<br>• Leads formal pre-event and post-event meetings for average to large-sized assigned groups.<br>• Facilitates various meetings as he/she perceives necessary (Banquet Event Order meeting, block review, etc).<br>Supporting and Coordinating with the Sales and Marketing Function<br>• Assists in the sales process and revenue forecasting for customer groups.<br>• Up-sells products and services throughout the event process.<br>• Forecasts group sleeping rooms and event revenue (catering and audio visual) for his/her groups.<br>Conducting Human Resources Activities<br>• Reviews comment cards and guest satisfaction results with employees.<br>• Observes service behaviors of employees and provides feedback to individuals and/or managers.<br>• Assists in the development and implementation of corrective action plans.<br>• Take initiative to use his/her experience to improve service performance according to his/her evaluation of the issue and resolution.<br>• Works with the property staff and customers to address operational challenges associated with his/her group.<br>• Performs other duties as assigned to meet business needs.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.</span> </div>
<p><h4>Job summary</h4>
<p>Provides a high level of property maintenance knowledge. Position has overall responsibility for maintaining the building, grounds and physical plant with particular attention towards safety, security and asset protection. Accountable for managing the budget, capital expenditure projects, preventative maintenance and energy conservation. Develops and implements strategies that will deliver products and services, which meet or exceed the needs and expectations of guests and employees while maximizing the financial performance. Responsible for maintaining standards and regulatory requirements. Leads the emergency response team for all facility issues.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience</strong></p>
<ul>
<li>High school diploma or GED; 6 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/Electrical/Plumbing.</li>
<li>OR</li>
<li>2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 4 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/Electrical/Plumbing.</li>
</ul>
<h4>Core work activities</h4>
<p><strong>Managing engineering operations and budgets</strong></p>
<ul>
<li>Works with property and regional engineering leadership team to determine how engineering is performing against budget and highlights areas of concern to leadership.</li>
<li>Manages the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment and electrical systems in accordance with standard operating procedures.</li>
<li>Administers service contracts to support property needs.</li>
<li>Ensures fire crew has complete understanding of all procedures, equipment and alarms.</li>
<li>Coaches and supports engineering leadership team to effectively manage controllable expenses (e.g., wages, heat, light and power, water consumption, tools and equipment, grounds keeping supplies, uniforms, vendors, service agreements, inventory, etc.).</li>
<li>Manages and controls heat, light and power.</li>
<li>Develops an engineering operating strategy that is aligned with the property/brand’s business strategy.</li>
<li>Develops and manages engineering budget.</li>
<li>Ensures integration of departmental goals in game plans.</li>
<li>Oversees execution of long term preventative maintenance and 10 year asset protection plans.</li>
<li>Reviews financial reports and statements to determine how engineering is performing against budget.</li>
<li>Addresses potential areas of concern and proposes solutions to owners in a proactive manner.</li>
<li>Communicates a clear and consistent message regarding departmental goals to produce desired results.</li>
<li>Supervises construction to ensure timely completion of projects within budgetary guidelines.</li>
</ul>
<p><strong>Maintaining engineering standards</strong></p>
<ul>
<li>Ensures compliance with state, local and federal regulations.</li>
<li>Maintains property life safety systems (e.g., fire fighting equipment, sprinkler systems, and alarm systems).</li>
<li>Ensures building and equipment licenses, permits and certifications are current.</li>
<li>Ensures property policies are administered fairly and consistently.</li>
</ul>
<p><strong>Managing profitability</strong></p>
<ul>
<li>Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports.</li>
<li>Monitors and manages the payroll function.</li>
<li>Manages department's controllable expenses to achieve or exceed budgeted goals.</li>
<li>Participates in the development of department's capital expenditure goals; manages projects as needed.</li>
<li>Participates in the budgeting process for areas of responsibility.</li>
<li>Prepares weekly and period end P&L critiques.</li>
<li>Understands the impact of department's operation on the overall property financial goals; educates staff on details as appropriate.</li>
<li>Reviews and manages controllable expenses such as heat, light, power, water consumption, tools and equipment, grounds keeping supplies, uniforms, vendors, service agreements, etc.</li>
</ul>
<p><strong>Conducting human resources activities</strong></p>
<ul>
<li>Ensures employees are treated fairly and equitably.</li>
<li>Ensures disciplinary procedures and documentation are completed according to standard and local operating procedures (SOPs and LSOPs) and support the peer review process.</li>
<li>Utilizes employee feedback and an open door policy to identify and address employee problems or concerns in a timely manner.</li>
<li>Celebrates successes by publicly recognizing the contributions of team members.</li>
<li>Resolves guest problems and complaints.</li>
<li>Brings issues to the attention of human resources as necessary.</li>
<li>Ensures that regular on-going communication takes place throughout the engineering operation to communicate daily operations activities, set expectations and create awareness of business objectives.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p>
<p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW</p><p></p>
<p>Reservations Agent You are the beginning of an exceptional guest experience. As a Reservations Agent, you will make our guests feel welcome and reflect the exceptional experience the come when they arrive! What is in it for you: In 3-4 bullet points, showcase the benefits and perks of working at the property Employee benefit card offering discounted rates in Accor worldwide Learning programs through our Academies Opportunity to develop your talent and grow within your property and across the world! Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 What you will be doing: Consistently offer exceptional, friendly and engaging service Ensure the best selection for the guest and ensure revenue is maximized through up-selling Recommend property facilities and assist guests with information and special requests Book room reservation requests, enter rooming lists, and update accurate information in the system</p><p><strong>Desired Candidate Profile</strong></p><p>Familiar with the hotel operations available technology (PMS & RMS) and all distribution channels. Understand the dynamics of regional & local market, local competitors and events of the destination.</p>
About the Job<p><br></p><strong>Job Summary</strong><p><br></p><p>The Area HR Manager is responsible for overseeing and implementing HR strategies, policies, and initiatives across multiple hotel properties within the assigned area. The role partners closely with General Managers and department heads to ensure effective workforce planning, talent management, employee engagement, performance management, and compliance with company policies and applicable labor laws.</p><p><br></p><strong>Key Responsibilities</strong><p><br></p><ul><li>Provide strategic and operational HR support to multiple hotel properties within the assigned area.</li><li>Partner with General Managers and senior hotel leadership to align HR strategies with business and operational objectives.</li><li>Oversee recruitment, selection, on boarding, and workforce planning for hotel operations.</li><li>Support employee engagement, retention, and recognition initiatives.</li><li>Manage employee relations, grievances, disciplinary procedures, and conflict resolution.</li><li>Drive performance management and succession planning across the hotels.</li><li>Identify training and development needs and coordinate appropriate learning programs.</li><li>Ensure compliance with company HR policies, local labor laws, and hospitality standards.</li><li>Monitor HR KPIs including turnover, absenteeism, headcount, recruitment, and employee engagement.</li><li>Support compensation, benefits, promotions, and annual salary review processes.</li><li>Conduct regular HR audits and property visits to ensure consistent HR practices.</li><li>Coach and develop HR teams and hotel management on HR policies and best practices.</li><li>Support organizational changes, pre-opening activities, restructuring, and other HR projects as required.</li><li>Prepare regular HR reports and provide recommendations to senior management.</li></ul><p><br></p><strong>Requirements</strong><ul><li>Bachelor’s degree in Human Resources, Business Administration, Hospitality Management, or a related field.</li><li><strong>5–8+ years of progressive HR experience, preferably within the hotel or hospitality industry.</strong></li><li><strong>Previous experience supporting multiple hotel properties or a multi-site hospitality operation is highly preferred.</strong></li><li>Strong knowledge of hospitality HR practices, employee relations, recruitment, and performance management.</li><li>Good knowledge of local labor laws and employment regulations.</li><li>Strong leadership, communication, negotiation, and problem-solving skills.</li><li>Ability to work effectively with General Managers, department heads, and corporate leadership.</li><li>Proficiency in Microsoft Office and HRIS systems.</li><li>HR certification such as CIPD, SHRM, or equivalent is an advantage</li></ul><p><br></p>
About the Job<p><br></p><strong>Job Summary</strong><p><br></p><p>The Area HR Manager is responsible for overseeing and implementing HR strategies, policies, and initiatives across multiple hotel properties within the assigned area. The role partners closely with General Managers and department heads to ensure effective workforce planning, talent management, employee engagement, performance management, and compliance with company policies and applicable labor laws.</p><p><br></p><strong>Key Responsibilities</strong><p><br></p><ul><li>Provide strategic and operational HR support to multiple hotel properties within the assigned area.</li><li>Partner with General Managers and senior hotel leadership to align HR strategies with business and operational objectives.</li><li>Oversee recruitment, selection, on boarding, and workforce planning for hotel operations.</li><li>Support employee engagement, retention, and recognition initiatives.</li><li>Manage employee relations, grievances, disciplinary procedures, and conflict resolution.</li><li>Drive performance management and succession planning across the hotels.</li><li>Identify training and development needs and coordinate appropriate learning programs.</li><li>Ensure compliance with company HR policies, local labor laws, and hospitality standards.</li><li>Monitor HR KPIs including turnover, absenteeism, headcount, recruitment, and employee engagement.</li><li>Support compensation, benefits, promotions, and annual salary review processes.</li><li>Conduct regular HR audits and property visits to ensure consistent HR practices.</li><li>Coach and develop HR teams and hotel management on HR policies and best practices.</li><li>Support organizational changes, pre-opening activities, restructuring, and other HR projects as required.</li><li>Prepare regular HR reports and provide recommendations to senior management.</li></ul><p><br></p><strong>Requirements</strong><ul><li>Bachelor’s degree in Human Resources, Business Administration, Hospitality Management, or a related field.</li><li><strong>5–8+ years of progressive HR experience, preferably within the hotel or hospitality industry.</strong></li><li><strong>Previous experience supporting multiple hotel properties or a multi-site hospitality operation is highly preferred.</strong></li><li>Strong knowledge of hospitality HR practices, employee relations, recruitment, and performance management.</li><li>Good knowledge of local labor laws and employment regulations.</li><li>Strong leadership, communication, negotiation, and problem-solving skills.</li><li>Ability to work effectively with General Managers, department heads, and corporate leadership.</li><li>Proficiency in Microsoft Office and HRIS systems.</li><li>HR certification such as CIPD, SHRM, or equivalent is an advantage</li></ul><p><br></p>
<strong>Job Summary<br><br></strong>The Area HR Manager is responsible for overseeing and implementing HR strategies, policies, and initiatives across multiple hotel properties within the assigned area. The role partners closely with General Managers and department heads to ensure effective workforce planning, talent management, employee engagement, performance management, and compliance with company policies and applicable labor laws.<br><br><strong>Key Responsibilities<br><br></strong><ul><li>Provide strategic and operational HR support to multiple hotel properties within the assigned area.</li><li>Partner with General Managers and senior hotel leadership to align HR strategies with business and operational objectives.</li><li>Oversee recruitment, selection, onboarding, and workforce planning for hotel operations.</li><li>Support employee engagement, retention, and recognition initiatives.</li><li>Manage employee relations, grievances, disciplinary procedures, and conflict resolution.</li><li>Drive performance management and succession planning across the hotels.</li><li>Identify training and development needs and coordinate appropriate learning programs.</li><li>Ensure compliance with company HR policies, local labor laws, and hospitality standards.</li><li>Monitor HR KPIs including turnover, absenteeism, headcount, recruitment, and employee engagement.</li><li>Support compensation, benefits, promotions, and annual salary review processes.</li><li>Conduct regular HR audits and property visits to ensure consistent HR practices.</li><li>Coach and develop HR teams and hotel management on HR policies and best practices.</li><li>Support organizational changes, pre-opening activities, restructuring, and other HR projects as required.</li><li>Prepare regular HR reports and provide recommendations to senior management.<br><br></li></ul><strong>Requirements<br><br></strong><ul><li>Bachelor’s degree in Human Resources, Business Administration, Hospitality Management, or a related field.</li><li>5–8+ years of progressive HR experience, preferably within the hotel or hospitality industry.</li><li>Previous experience supporting multiple hotel properties or a multi-site hospitality operation is highly preferred.</li><li>Strong knowledge of hospitality HR practices, employee relations, recruitment, and performance management.</li><li>Good knowledge of local labor laws and employment regulations.</li><li>Strong leadership, communication, negotiation, and problem-solving skills.</li><li>Ability to work effectively with General Managers, department heads, and corporate leadership.</li><li>Proficiency in Microsoft Office and HRIS systems.</li><li>HR certification such as CIPD, SHRM, or equivalent is an advantage.</li></ul>
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<p><strong>Senior sales manager</strong></p>
<p>Through your passion and motivation, you sell memorable experience to guests who stay in your property. You are professional and knowledgeable about your property, and you build strong relationships and create bond with your guests.</p>
<h4>What’s in it for you:</h4>
<ul>
<li>Employee benefit card offering discounted rates in Accor worldwide</li>
<li>Learning programs through our Academies</li>
<li>Opportunity to develop your talent and grow within your property and across the world!</li>
<li>Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21</li>
</ul>
<h4>What you will be doing:</h4>
<ul>
<li>Solicit group, transient and/or banquet business, and reach consistent achievement of sales objectives</li>
<li>Establish parameters, quotes and negotiate prices and seal contracts</li>
<li>Participate in tradeshows, conventions and promotional events</li>
<li>Maintain accounts, contact, activity and business details</li>
</ul>
<h4>Qualifications</h4>
<p><strong>Your experience and skills include:</strong></p>
<ul>
<li>Relevant sales experience is an asset</li>
<li>Ability to focus attention on guest needs, remaining calm and courteous at all times</li>
<li>Highly responsible & reliable</li>
<li>Excellent communication skills, both written and verbal required</li>
<li>Strong interpersonal and problem solving abilities</li>
</ul>
<h4>Additional information</h4>
<p><strong>Your team and working environment:</strong></p>
<p>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.</p>
<p>Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p></p><p></p>
<p><h4>Position summary</h4>
<p>Check figures, postings, and documents for accuracy. Record, store, access, and/or analyze computerized financial information. Control and secure cash and cash equivalents for property according to cash handling policy and procedures. Organize, secure, and maintain all files and records in accordance with document retention and confidentiality policies and procedures. Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Audit statistical, financial, accounting, auditing, or payroll reports and tables. Audit and reconcile all revenue postings.</p>
<p>Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; maintain awareness of undesirable persons on property premises. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers.</p>
<p>Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation</p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><p>Security Officer<br>Guardian and Protector. You ensure the safety and wellbeing of your fellow employees, guests and visitors. You are attentive, efficient and committed, and will ensure your property remains a safe, enjoyable workplace and travel destination.<br>What is in it for you:<br>In 3-4 bullet points, showcase the benefits and perks of working at the property<br>Employee benefit card offering discounted rates in Accor worldwide<br>Learning programs through our Academies<br>Opportunity to develop your talent and grow within your property and across the world!<br>Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21<br>What you will be doing:<br>Ensure the overall safety and security of the guests, employees and property premises<br>Investigate and report any violations to law/property policy, occurrences of accidents, complaints, criminal activity and crisis situations<br>Conduct regular floor patrols, cash counts and crowd control<br>Assist guests regarding hotel facilities in an informative and helpful way</p><br><br>Qualifications<br><br><p>Your experience and skills include:<br>Relevant security experience is an asset<br>Strong interpersonal and problem solving abilities<br>Highly responsible & reliable</p><br><br>Additional Information<br><br><p>Your team and working environment:<br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br>Our commitment to Diversity & Inclusion:<br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br> </div>
<p><h4>Job summary</h4>
<p>The position assists in the execution of all property events with a seamless turnover from sales to operations and back to sales. Ensures the team meets the brand’s target customer needs, ensures employee satisfaction, focuses on growing event revenues and maximizes the financial performance of the department. Assists in the development and implementation of property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and property employees and provides a return on investment.</p>
<h4>Candidate profile</h4>
<h4>Education and experience</h4>
<ul>
<li>High school diploma or GED; 3 years experience in the event management, food and beverage, sales and marketing, or related professional area. OR</li>
<li>2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the event management, food and beverage, sales and marketing, or related professional area.</li>
</ul>
<h4>Core work activities</h4>
<h4>Assisting in managing event management operations and budgets</h4>
<ul>
<li>Researches and analyzes new products, pricing and services of competition.</li>
<li>Reviews scheduled events and troubleshoots potential challenges/conflicts.</li>
<li>Ensures the property is apprised of all groups that will impact property operations.</li>
<li>Works with culinary team to ensure compliance with food handling and sanitation standards.</li>
<li>Assists with the oversight of event operations including banquets, event services and event technology.</li>
<li>Assists with the oversight of event planning team (BEO/Resume writers).</li>
<li>Ensures meeting space and corresponding heart of the house areas are cleaned and maintained.</li>
<li>Ensures furniture and equipment is maintained and inventory levels are kept in accordance to corporate guidelines.</li>
<li>Assists in the execution of brand service initiatives in event management areas.</li>
</ul>
<h4>Managing profitability</h4>
<ul>
<li>Introduces ideas to leadership team to enable property to remain competitive.</li>
<li>Encourages calculated risk-taking to generate incremental revenue and deliver excellent guest service.</li>
<li>Develops working relationships with outside vendors and establishes prices and service agreements to enhance the event experience and to increase additional revenue opportunities for the property.</li>
</ul>
<h4>Ensuring exceptional customer service</h4>
<ul>
<li>Creates an atmosphere in all event management operations areas that meets or exceeds guest expectations.</li>
<li>Consult with customers in order to determine objectives and requirements for events such as meetings, conferences, and conventions.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.</p>
<p>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</p>
<p>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</p>
<p>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>A true home away from home. Four Seasons Resort at Sharm El Sheikh dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture is personified by its employees - people who share a single focus and encourage offering phenomenal service.</p>
<h4>About the role</h4>
<p>The Director of Public Relations and Marketing is a strategic leader within the property team, responsible for shaping and executing integrated communications and marketing strategies that elevate the property’s positioning, strengthen brand equity, and drive measurable commercial impact. Reporting to the Commercial Director, this role leads media relations, reputation management and crisis communications, marketing communications, social and influencer engagement, and digital performance marketing, including paid media and SEO.</p>
<h4>What you will do</h4>
<li>Lead, coach, and develop PR and Marketing team members; foster a culture of collaboration, continuous learning, and high-quality execution.</li>
<li>Build cross-functional partnerships with Operations, Sales, Revenue Management, and Finance to align messaging, experience delivery, and commercial priorities.</li>
<li>Collaborate with Regional and Corporate Commercial teams to integrate property initiatives into broader brand priorities and campaigns.</li>
<li>Act as a key strategic partner on property, ensuring communications efforts advance both brand equity and measurable commercial outcomes.</li>
<li>Demonstrate strong stakeholder management skills, fostering alignment and trust across property leadership, regional teams, global partners, and external agencies.</li>
<li>Serve as the property’s positioning champion, ensuring awareness, understanding, and engagement with the property’s positioning across all employees.</li>
<li>Develop and lead the annual PR and Marketing strategy and supporting channel plans aligned with commercial goals and property priorities.</li>
<li>Lead the creation and execution of the integrated marketing and communications calendar, including campaign plans, global brand initiatives, and on-property activations and F&B promotions.</li>
<li>Identify and analyze seasonal trends, key moments, priority feeder markets, and target audiences to inform annual marketing and campaign planning.</li>
<li>Apply market intelligence, consumer trends, guest insights, and competitive analysis to guide positioning and data-driven decision-making. Adjust strategies as market conditions evolve.</li>
<li>Together with the Commercial Director, oversee the planning, allocation, and tracking of media, digital, promotion and related investment within the property’s P&L, ensuring budgets across paid, owned and earned channels, including content, are optimized to maximize campaign impact, strengthen ROI, and drive growth.</li>
<h4>What you bring</h4>
<li>Strong leadership and ability to inspire and develop high-performing teams.</li>
<li>Exceptional stakeholder management and influencing skills across diverse internal and external audiences.</li>
<li>Collaborative approach with skill in building solid relationships across property and external stakeholders.</li>
<li>Strategic mindset combined with strong tactical execution capability.</li>
<li>Excellent written and verbal communication skills.</li>
<li>In-depth understanding of affluent consumer behavior and luxury brand standards.</li>
<li>Ability to interpret market intelligence and consumer insights to inform strategy and positioning.</li>
<li>Expertise in integrated PR and marketing strategies across paid, owned, and earned channels.</li>
<li>Proficiency in reputation management and crisis communications.</li>
<li>Comprehensive knowledge of media landscape, and best practices locally and in key feeder markets.</li>
<li>Understanding of social and digital channels, including owned social, SEO, PPC, paid social, display, and programmatic, with awareness of emerging trends and technologies.</li>
<h4>What we offer:</h4>
<li>Competitive salary, wages, and a comprehensive benefits package.</li>
<li>Excellent training and development opportunities.</li>
<li>Employee discount for stays at any Four Seasons worldwide.</li>
<li>Complimentary dry cleaning for employee uniforms.</li>
<li>Complimentary employee meals.</li>
<h4>Schedule & hours:</h4>
<p>Full time</p></p><p></p>
<p> <strong>POSITION SUMMARY</strong> </p> <p> </p> <p>Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.</p> <p> </p> <p>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>PREFERRED QUALIFICATIONS</p> <p>Education: High school diploma or G.E.D. equivalent.</p> <p>Related Work Experience: No related work experience.</p> <p>Supervisory Experience: No supervisory experience.</p> <p>License or Certification: None</p>
<p>POSITION SUMMARY Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>PREFERRED QUALIFICATIONS Education: high school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p>
<p><h4>Position summary</h4>
<p>Greet and escort guests to rooms. Open doors and assist guests/visitors entering and leaving property. Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities. Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services). Transport guest luggage to and from guest rooms and/or designated bell area. Assist with luggage storage and retrieval. Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage. Supply guests with directions. Arrange transportation (e.g., taxicab, shuttle bus, limousine/sedan service) for guests/visitors, and record advance transportation request as needed. Communicate parking procedures to guests/visitors.</p>
<p>Follow all company policies and procedures, and report accidents, injuries, and unsafe work conditions to manager. Maintain awareness of undesirable persons on property premises. Ensure uniform and personal appearance are clean and professional and maintain confidentiality of proprietary information. Welcome and acknowledge all guests, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer tele</p><p></p>
<p><h4>Position summary</h4>
<p>Greet and escort guests to rooms. Open doors and assist guests/visitors entering and leaving property. Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities. Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services). Transport guest luggage to and from guest rooms and/or designated bell area. Assist with luggage storage and retrieval. Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage. Supply guests with directions. Arrange transportation (e.g., taxicab, shuttle bus, limousine/sedan service) for guests/visitors, and record advance transportation requests as needed. Communicate parking procedures to guests/visitors.</p>
<p>Follow all company policies and procedures, and report accidents, injuries, and unsafe work conditions to manager. Maintain awareness of undesirable persons on property premises. Ensure uniform and personal appearance are clean and professional and maintain confidentiality of proprietary information. Welcome and acknowledge all guests, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer tele</p><p></p>
<p><h4>Position summary</h4>
<p>Greet and escort guests to rooms. Open doors and assist guests/visitors entering and leaving property. Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities. Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services). Transport guest luggage to and from guest rooms and/or designated bell area. Assist with luggage storage and retrieval. Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage. Supply guests with directions. Arrange transportation (e.g., taxicab, shuttle bus, limousine/sedan service) for guests/visitors, and record advance transportation requests as needed. Communicate parking procedures to guests/visitors.</p>
<p>Follow all company policies and procedures, and report accidents, injuries, and unsafe work conditions to manager. Maintain awareness of undesirable persons on property premises. Ensure uniform and personal appearance are clean and professional and maintain confidentiality of proprietary information. Welcome and acknowledge all guests, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer tele</p><p></p>