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<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><p>General Manager</p><br><p>Be an ambassador of the Mövenpick brand and the property as General Manager, where your strategic leadership, exceptional interpersonal skills, and commercial vision will drive an engaged team, exceed guest expectations, and deliver superior operating results. You will bring strong business acumen and tenacity to drive revenue growth, exceed targets, and position the property as a premier luxury destination in the market.</p><br><p>You will be responsible for:</p><br><p>· Leading the Business</p><br><p>o Provide overall strategic direction and management of the property, ensuring all departments achieve operational and financial targets</p><br><p>o Develop and execute long and short-range financial objectives aligned with brand strategy and owner expectations</p><br><p>o Maximize profitability through effective financial management, cost control, and revenue optimization</p><br><p>o Develop and implement revenue management strategies to optimize occupancy rates and average daily rates</p><br><p>o Ensure full compliance with operating controls, legislation, and brand standards across all business areas</p><br><p>o Monitor key performance indicators and financial metrics to drive accountability and continuous improvement</p><br><p>· Building and Inspiring Your Team</p><br><p>o Lead the recruitment process to attract and select high-caliber talent aligned with property needs and brand values</p><br><p>o Foster a collaborative and inclusive work environment that encourages employee engagement and input</p><br><p>o Provide coaching, mentoring, and professional development opportunities to build a high-performing leadership team</p><br><p>o Develop and maintain positive relationships within the local community and with key stakeholders</p><br><p>· Driving Service Excellence and Brand Positioning</p><br><p>o Maintain premium product and service quality standards that consistently exceed guest expectations</p><br><p>o Manage guest relations and resolve complaints professionally to ensure satisfaction, loyalty, and positive brand reputation</p><br><p>o Champion brand essentials and ensure consistent execution of brand standards throughout the property</p><br><p>o Oversee safety, security, and risk management protocols to maintain a secure and welcoming environment for guests and staff</p><br><p>o Manage vendor and supplier relationships to optimize service delivery and cost efficiency</p><br><p>o Lead marketing initiatives and brand positioning strategies to enhance market presence and competitive advantage in the luxury segment</p><br><br>Qualifications<br><br><p>**Your Experience and Skills Include:**</p><br><p>**Required Qualifications:**</p><br><ul><li>Minimum 5+ years of progressive leadership experience within a hotel brand or similar hospitality business</li><li>Proven track record in P&L management, financial planning, and revenue optimization</li><li>Strong business acumen and demonstrated success in driving commercial performance and delivering on KPIs</li><li>Passionate about growing and developing self and others through coaching and mentorship</li><li>Exceptional relationship-building abilities with guests, team members, owners, and stakeholders</li><li>Strategic, creative thinker with strong communication and presentation skills</li><li>Proven leader with the ability to inspire, motivate, and build high-performing teams</li><li>Expertise in revenue management strategies, including occupancy optimization and rate management</li><li>Demonstrated knowledge of hospitality compliance, safety protocols, and risk management</li><li>Experience managing vendor and supplier relationships to optimize service delivery and cost efficiency</li></ul><p>**Preferred Qualifications:**</p><br><ul><li>Hospitality management degree or equivalent professional certification</li><li>Experience with brand standards and service delivery best practices</li><li>Background in marketing initiatives and brand positioning strategies</li><li>Knowledge of hotel operations systems and financial management software</li><li>Experience in multi-unit or complex property management environments</li></ul><p>**You Will Live the Brand By:**</p><br><ul><li>Developing accurate and aggressive long and short-range financial objectives consistent with brand strategy</li><li>Interacting positively with all team members to ensure a quality guest experience</li><li>Fostering positive owner relations and maximizing property performance</li><li>Championing brand essentials and ensuring consistent execution across all departments</li></ul><br>Additional Information<br><br><p>Our commitment to Diversity & Inclusion:<br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br> </div>
<p>Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand s target customer and property employees. The position provides the financial expertise to enable the successful implementation of the brand service strategy and brand initiatives while maximizing the return on investment. In addition, creates and executes a business plan that is aligned with the property and brand s business strategy and focuses on the execution of financial and accounting activities and the delivery of desirable financial results.</p><p>Assists in Conducting Strategic Planning and Decision Making</p><p>Assists in the development of means to improve profit, including estimating cost and benefit, exploring new business opportunities, etc.</p><p>Analyzes information, forecasts sales against expenses and creates annual budget plans.</p><p>Compiles information, analyzes and monitors actual sales against projected sales.</p><p>Analyzes differences between actual budget wages and forecasted wages for more efficient budget planning.</p><p>Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.</p><p>Assists in the creation of the annual operating budget for the property.</p><p>Provides analytical support during budget reviews to identify cost saving and productivity opportunities for property managers.</p><p>Assists in the implementation of a system of appropriate controls to manage business risks.</p><p>Ensures a strong accounting and operational control environment to safeguard assets, improve operations and profitability.</p><p>Analyzes financial data and market trends.</p><p>Assists in the development and implementation of a comprehensive annual business plan which is aligned with the company s and brand s strategic direction.</p><p>Provides on going analytical support by monitoring the operating department s actual and projected sales.</p><p>Produces accurate forecasts that enable operations to react to changes in the business.</p><p>Leading Finance & Accounting Team</p><p>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</p><p>Communicates the strategic goals, the focus and the owner priorities to subordinates in a clear and precise manner.</p><p>Oversees internal, external and regulatory audit processes.</p><p>Provides excellent leadership by assigning team members clear accountability backed by appropriate authority.</p><p>Conducts annual performance appraisals with direct reports according to Standard Operating Procedures.</p><p>Anticipating and Delivering on the Needs of Key Stakeholders</p><p>Attends meetings and communicating with the owners, understanding the priorities and strategic focus.</p><p>Understands and meets the needs of key stakeholders (owners, corporate, guests, etc.).</p><p>Communicates financial concepts in a clear and persuasive manner that is easy to understand and drives desired behaviors.</p><p>Demonstrates an understanding of cash flow and owner priorities.</p><p>Manages communication with owners in an effective manner.</p><p>Manages property working capital and cash flow in accordance with brand SOPs and owner requirements.</p><p>Facilitates critique meetings to review information with management team.</p><p>Developing and Maintaining Finance and Accounting Goals</p><p>Ensures Profits and Losses are documented accurately.</p><p>Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued.</p><p>Submits reports in a timely manner, ensuring delivery deadlines.</p><p>Develops and supports achievement of performance goals, budget goals, team goals, etc.</p><p>Improves profit growth in operating departments.</p><p>Reviews audit issues to ensure accuracy.</p><p>Managing Projects and Policies</p><p>Generates and provides accurate and timely results in the form of reports, presentations, etc.</p><p>Reconciles balance sheet to ensure account balances are supported by appropriate documentation in accordance with SOPs.</p><p>Ensures that the P&L is accurate (e.g., costs are properly matched to revenue, costs are recorded in the proper accounts).</p><p>Ensures compliance with management contract and reporting requirements.</p><p>Ensures compliance with standard and local operating procedures (SOPs and LSOPs).</p><p>Ensures compliance with Standard Operating Procedures (SOPs).</p><p>Managing and Conducting Human Resource Activities</p><p>Ensures team members are cross-trained to support successful daily operations.</p><p>Ensures property policies are administered fairly and consistently.</p><p>Ensures new hires participate in the department s orientation program.</p><p>Ensures new hires receive the appropriate new hire training to successfully perform their job.</p><p>Creates appropriate development plans which develop team members based on their individual strengths, development needs, career aspirations and abilities.</p><p>Conducts performance review process for employees</p><p>Participates in hiring activities as appropriate.</p><p><strong>Desired Candidate Profile</strong></p><h4>Education and Experience</h4><ul><li>4-year bachelor's degree in Finance and Accounting or related major; 1 year experience in the finance and accounting or related professional area.</li><li>OR Master's degree in Finance and Accounting or related major; no work experience required.</li></ul>
Company Description Nesty Hospitality is a boutique agency dedicated to making every journey seamless and memorable. With years of expertise in travel and hospitality, the company focuses on creating exceptional stays for guests through carefully curated short-term rentals. These properties are designed to offer more than just accommodation, providing a comfortable and welcoming home away from home. Nesty Hospitality emphasizes personalized service, attention to detail, and a guest-first approach to ensure enjoyable experiences.<br>Role Description The Guest Experience Associate is a full-time, on-site role based in Cairo, Egypt. This position is responsible for welcoming guests, managing check-in and check-out processes, and handling receptionist duties at the property. The Guest Experience Associate responds to guest inquiries, manages reservations, coordinates with housekeeping and maintenance teams, and ensures that all guest needs are addressed promptly and professionally. The role also involves maintaining accurate records, supporting smooth daily operations, and contributing to a warm, hospitable environment that reflects Nesty Hospitality’s standards.<br>Qualifications Strong Communication skills to interact clearly and professionally with guests and team members. Customer Service and Guest Experience skills to ensure a high level of satisfaction and personalized support. Receptionist Duties and Reservations skills to manage front desk tasks, bookings, and guest documentation effectively. Ability to handle multiple tasks, stay organized, and maintain attention to detail in a fast-paced environment. Proficiency with basic computer systems and reservation or property management software. Fluency in English; additional language skills are an advantage. Previous experience in hospitality, front desk, or customer-facing roles is preferred like a hotel front desk Availability to work flexible hours, including evenings, weekends, and holidays as needed. Ability to maintain a very positive attitude at all times
<p><h4>Position summary</h4>
<p>Open doors and assist guests/visitors entering and leaving property. Monitor and direct personal and commercial vehicle traffic on property, including guest vehicles, taxi cabs, limousines, and buses, to ensure vehicles are legally parked and to maintain a smooth and efficient flow of traffic. Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Monitor and maintain safety, security, and cleanliness of parking areas/levels, and report any vehicles/safety hazards, unauthorized personnel, or potential security problems to the manager/supervisor. Maintain security of vehicles and vehicle keys. Communicate parking procedures to guests/visitors.</p>
<p>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist</p><p></p>
<p><strong>Company Description</strong> NOMA is a hospitality company that develops and operates thoughtfully designed stays across Cairo. From practical serviced apartments to intimate boutique properties, NOMA focuses on creating spaces that are functional, welcoming, and purpose-driven. All properties share a commitment to comfort, quality, and operational excellence. Rooted in Cairo, NOMA serves modern travelers, residents, and partners who seek reliable hospitality concepts with distinct personalities. Team members join a growing organization that values high standards and guest-centered service.</p><p><strong>Role Description</strong> The Housekeeping Supervisor is a full-time, on-site role based in New Cairo, Egypt. This role oversees daily housekeeping operations, including room and public area cleaning, laundry services, and inventory of supplies and equipment. The Housekeeping Supervisor assigns tasks, monitors performance, and ensures that cleanliness and safety standards are consistently met across all properties. The role also involves inspecting rooms and common areas, coordinating with front office and maintenance teams, and addressing guest requests and concerns promptly. The Housekeeping Supervisor trains and coaches housekeeping team members, supports scheduling, and contributes to continuous improvement of procedures and service quality.</p><p><br></p><p><strong>Qualifications</strong></p><ul><li>Strong supervisory skills with experience leading and motivating housekeeping or operations teams.</li><li>Hands-on housekeeping expertise, including room cleaning standards, public area upkeep, and hygiene practices.</li><li>Experience with laundry operations, including handling linens, managing washing and drying procedures, and maintaining equipment.</li><li>Customer service and communication skills to respond to guest requests, resolve issues, and collaborate with internal teams.</li><li>Ability to organize workloads, prioritize tasks, and maintain attention to detail in a fast-paced environment.</li><li>Familiarity with safety, sanitation, and quality control standards in hospitality settings.</li><li>Previous experience in hotels, serviced apartments, or similar hospitality operations is preferred.</li><li>Basic proficiency in relevant housekeeping and property management tools; ability to learn new systems quickly.</li><li>High school diploma or equivalent; additional hospitality or management training is an advantage.</li></ul>
<p>SUNRISE Resorts & Cruises is seeking a Marketing Executive to support the day-to-day marketing operations across its Sharm El Sheikh properties. Based on-site, this role covers a broad range of marketing functions from content and digital presence to campaign coordination and partner communications ensuring consistent brand representation and commercial visibility for SUNRISE in one of Egypt's most competitive resort destinations.</p><p>Responsibilities</p><ul><li>Manage and maintain the digital presence of SUNRISE Sharm El Sheikh properties across all relevant platforms</li><li>Coordinate the creation and scheduling of content across social media channels</li><li>Support the execution of promotional campaigns aligned with seasonal offers and commercial priorities</li><li>Monitor and report on digital performance metrics across social, web, and campaign channels</li><li>Liaise with the central digital marketing team in Cairo to ensure brand consistency and campaign alignment</li><li>Assist in the development of marketing collateral for both B2C and B2B use</li><li>Manage relationships with local media, influencers, and content creators</li><li>Coordinate photography and videography shoots at the properties</li><li>Support the preparation of marketing reports and presentations for property management</li><li>Monitor competitor activity within the Sharm El Sheikh market and flag relevant insights</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Education: Bachelor's degree in Marketing, Communications, Business, or a related field</p><p>Experience: 2 5 years</p><ul><li>Bachelor's degree in Marketing, Communications, Business, or a related field</li><li>2 4 years of experience in a marketing role, preferably within hospitality or travel</li><li>Strong written and verbal communication skills in Arabic and English</li><li>Proficiency in social media management and digital marketing tools</li><li>Experience with content creation and basic graphic design tools</li><li>Familiarity with analytics platforms and performance reporting</li><li>Ability to manage multiple priorities and deadlines simultaneously</li><li>Based in or willing to relocate to Sharm El Sheikh</li></ul>
Job Description <div> <p>Reservations Agent<br>
You are the beginning of an exceptional guest experience. As a Reservations Agent, you will make our guests feel welcome and reflect the exceptional experience the come when they arrive!<br>
What is in it for you:<br>
In 3-4 bullet points, showcase the benefits and perks of working at the property<br>
Employee benefit card offering discounted rates in Accor worldwide<br>
Learning programs through our Academies<br>
Opportunity to develop your talent and grow within your property and across the world!<br>
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21<br>
What you will be doing:<br>
Consistently offer exceptional, friendly and engaging service<br>
Ensure the best selection for the guest and ensure revenue is maximized through up-selling<br>
Recommend property facilities and assist guests with information and special requests<br>
Book room reservation requests, enter rooming lists, and update accurate information in the system</p></div><p><strong>Desired Candidate Profile</strong></p>Qualifications <div> <p>Your experience and skills include:<br>
Guest focused personality is essential</p></div>
<p><h4>Job summary</h4>
<p>Responsible for maximizing revenue and profit associated with rooms and function space in participating cluster properties. Position is accountable for preparing forecasts, budgets and projections, as well as pricing, positioning and inventory management. Oversees processes associated with demand, revenue, forecasting, inventory management and opportunity analysis. Works with the sales strategy team to develop the hotel(s)’ sales strategy and ensure implementation. Identifies future revenue opportunities and effectively communicates strategies to the sales organization.</p>
<h4>Candidate profile</h4>
<h4>Education and experience</h4>
<ul>
<li>2-year degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 2 years experience in the revenue management, sales and marketing, or related professional area.</li>
<li>OR</li>
<li>4-year bachelor's degree in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; no work experience required.</li>
</ul>
<h4>Core work activities</h4>
<h4>Analyzing and reporting revenue management data</h4>
<ul>
<li>Compiles information, analyzes and monitors actual sales against projected sales.</li>
<li>Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.</li>
<li>Uses computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.</li>
<li>Analyzes information and evaluates results to choose the best solution and solve problems.</li>
<li>Provides revenue strategy and analysis functional expertise and leadership to general managers, property leadership teams and market sales leaders.</li>
<li>Translates or explains what information means and how it can be used.</li>
<li>Evaluates effectiveness of property participation in electronic sales channels.</li>
<li>Analyzes competitive sets, price positioning, seasonality, mix and displacement on a continuous basis.</li>
<li>Prepares forecasts of revenue, profit, demand and occupancy for rooms and function space – 3-month and 6 month, long range and budget.</li>
<li>Assists hotels with pricing and provides input on business evaluation recommendations.</li>
<li>Analyzes period end and other available systems data to identify trends, future need periods and obstacles to achieving goals.</li>
<li>Generates updates on transient segment each period.</li>
<li>Works with Market VP, Market GM and GMs to assist in pricing analyses for all products in Market.</li>
<li>Assists with account diagnostics process and validates conclusions.</li>
</ul>
<h4>Managing revenue management projects and strategy</h4>
<ul>
<li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li>
<li>Understands and meets the needs of key stakeholders (owners, corporate, guests, etc.).</li>
<li>Updates market and revenue knowledge and aligns strategies and approaches accordingly.</li>
<li>Establishes long-range objectives and specifies the strategies and actions to achieve them.</li>
<li>Works closely with Sales and Marketing for business opportunities, aims to increase profitability of the organization.</li>
<li>Achieves and exceeds goals including performance goals, budget goals, team goals, etc.</li>
<li>Takes a predetermined strategy and drives the execution of that strategy.</li>
<li>Thinks creatively and practically to develop, execute and implement new business plans.</li>
<li>Explores opportunities that drive profit, create value for clients, and encourage innovation; challenges existing processes/systems/products to make improvements.</li>
<li>Manages all revenue, profit and demand data associated with rooms and function space.</li>
<li>Provides recommendations to improve effectiveness of revenue analysis processes.</li>
<li>Attends meetings to plan, organize, prioritize, coordinate and manage activities and solutions.</li>
<li>Develops specific goals and plans to prioritize, organize, and accomplish your work.</li>
<li>Develops the Business Outlook Strategy.</li>
<li>Determines sales strategies and communicates to market sales leadership, marketing communications teams and property leadership.</li>
<li>Establishes and maintains effective and rational pricing strategies for rooms and function space.</li>
<li>Develops and executes the hotel(s) strategic plan(s).</li>
<li>Oversees the annual pricing process for transient, group and catering rooms, function space and audio-visual.</li>
<li>Provides critical input to market leaders for development of property and overall revenue sales strategy.</li>
<li>Ensures hotel strategies conform to brand philosophies and initiatives.</li>
<li>Ensures that sales strategies and rate restrictions are communicated, implemented and modified as market conditions fluctuate.</li>
<li>Prepares sales strategy meeting agenda, supporting documentation and leads property and/or cluster meetings.</li>
<li>Conducts sales strategy analysis and refines as appropriate to increase market share for all properties.</li>
<li>Develops 6-month, 12-month and 2-year strategic action plans for management of cluster transient revenues.</li>
<li>Manages inventory to maximize cluster rooms revenue.</li>
<li>Ensures property diagnostic processes (PDP) are used to maximize revenue and profits.</li>
<li>Initiates, implements and evaluates revenue tests.</li>
</ul>
<h4>Building successful relationships</h4>
<ul>
<li>Provides revenue strategy expertise and leadership to general managers, property leadership teams and market sales leaders.</li>
<li>Identifies and communicates revenue and profit opportunities to property leadership teams and sales organization.</li>
<li>Develops and manages internal key stakeholder relationships.</li>
<li>Provides targeted and timely communication of results, achievements and challenges to the stakeholders.</li>
</ul>
<h4>Managing and conducting human resources activities</h4>
<ul>
<li>Interviews and hires employees with the appropriate skills to meet the business needs of the unit.</li>
<li>Develops, implements and maintains a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.</li>
<li>Utilizes all available on the job training tools for employees.</li>
<li>Communicates performance expectations in accordance with job descriptions for each position and monitors progress.</li>
<li>Conducts employee performance appraisals according to Standard Operating Procedures.</li>
<li>Administers bonus and incentive programs.</li>
<li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li>
<li>Solicits feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems and concerns.</li>
<li>Manages employee progressive discipline procedures for areas of responsibility.</li>
<li>Ensures regular on-going communication is happening in all areas of responsibility to create awareness of business objectives and communicate expectations, recognize performance and produce desired business results.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.</p>
<p>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</p>
<p>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</p>
<p>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<strong>Country Operations Manager<br><br></strong>Egypt<br><br><strong>About Kerten Hospitality<br><br></strong>Kerten Hospitality (KH) is an end-to-end lifestyle hospitality operator creating bespoke destinations, lodging, experiences and communities while optimising operations and driving profitability for savvy investors with a strong commitment to sustainability. KH transforms destinations through impactful partnerships with Lodging, Food & Beverage, Retail, Entertainment, Art and Wellness brands with a focus on building Ecosystems, and unique community-centric destinations, which connect International & local travellers. The Group’s current pipeline of lodging includes projects in numerous countries in the Middle East, Europe, and North Africa region. An expanding development pipeline of more than 55 lodging projects representing over 4,500 keys planned across our international development pipeline.<br><br>Our Impact Every destination we develop and every concept we bring to life is driven by purpose and rooted in ESG, locality, sustainability, innovation, meaningful collaborations, that nurture ecosystems supporting community growth, guided by our values of <strong>Connection, Curation, Innovation, and Leading the Way</strong>.<br><br><strong>About The Properties<br><br></strong><strong>The House Residence Fouka Bay: </strong>The House Residence Fouka Bay is a beachfront lifestyle destination located along Egypt’s Mediterranean coast, approximately 200 km west of Alexandria and within easy reach of Cairo. The property features 40 fully serviced rooms, complemented by curated F&B outlets, vibrant communal spaces, and extensive landscaped areas. Guests can enjoy swimming pools distributed throughout the resort, water-sport activities, event and celebration spaces, and a lively clubhouse atmosphere. The House Residence Fouka Bay blends relaxed luxury with warm hospitality, positioning itself as a seasonal lifestyle hub for families and leisure travelers seeking a distinctive coastal escape.<br><br><strong>D-Bay by Cloud 7</strong> is a beachfront destination located along Egypt’s North Coast, approximately 180 km west of Alexandria. The property comprises 30 seaside cabanas and features one signature restaurant, Charcood, offering a relaxed yet vibrant dining experience by the sea. Designed as a Cloud 7 lifestyle concept, D-Bay delivers a laid-back coastal atmosphere, combining casual luxury, curated experiences, and warm hospitality for leisure-focused travelers.<br><br><strong>Fouka Bay Bungalows by Cloud 7</strong> is a tranquil lagoon-side retreat set within Fouka Bay on Egypt’s Mediterranean coast. The property features 32 cabanas/bungalows beautifully positioned around an outstanding lagoon and is complemented by one restaurant, Joontos. Designed for relaxed stays, the bungalows offer a serene lifestyle experience that blends nature, comfort, and Cloud 7’s signature approach to effortless hospitality.<br><br><strong>Il Monte Galala by Cloud 7 is</strong> a vibrant lagoon-centric lifestyle destination located in Sokhna, along the Red Sea coast, just 75 minutes from Cairo. The property features 153 thoughtfully designed cabanas, set around stunning crystal lagoons and complemented by curated F&B outlets, recreational facilities, and lively communal spaces. Designed as a year-round getaway, Il Monte Galala blends unique architecture, nature-driven design, and Cloud 7’s signature effortless hospitality. Positioned as a social and experience-led resort, it caters to families, couples, and young-at-heart travelers seeking a distinctive escape combining relaxation, activities, and a strong sense of community.<br><br><strong>About The Role<br><br></strong>KEY RESPONSIBILITIES<br><br><ul><li>Act as the legally appointed Manager for the properties in Egypt, as registered with and licensed by the Ministry of Tourism.</li><li>Serve as authorised signatory for all agreements, and official documents executed by the company, in line with internal approval and delegation of authority policies.</li><li>Represent the company before local authorities, government bodies, and regulators, including the Ministry of Tourism, and other relevant entities.</li><li>Ensure timely obtaining, maintenance, and renewal of all company licences, registrations, permits, and Ministry of Tourism approvals.</li><li>Ensure full compliance with the Egyptian Companies Law and all applicable local laws, regulations, and corporate governance requirements.</li><li>Coordinate closely with the company's appointed Egyptian auditor on tax, finance, and statutory filings, ensuring deadlines and obligations are met.</li><li>Maintain accurate corporate records and ensure proper documentation of company decisions, agreements, and regulatory correspondence.</li><li>Support the pre-opening of new properties across the Egypt portfolio, including planning, critical path management, recruitment, training, systems set-up, and operational readiness.</li><li>Act as a key support and relief leader to the senior operations team, stepping in to lead properties or projects as required.</li><li>Drive guest satisfaction, service excellence, and operational efficiency across Rooms, F&B, Recreation, and support departments.</li><li>Ensure compliance with health, safety, hygiene, security, and Ministry of Tourism classification and operating standards across all properties.</li><li>Build and develop strong local teams, supporting talent acquisition, succession planning, and a culture aligned with Kerten Hospitality's values.</li><li>Build and maintain effective relationships with owners, developers, partners, and key stakeholders in Egypt.</li><li>Collaborate with Group functions including Finance, HR, Legal, Commercial, and Development to support the growth of the Egypt portfolio.<br><br></li></ul><strong>Experience & Skills<br><br></strong><ul><li>Minimum of 10 years' experience in hotel management activities, including at least 3 years as a manager in a 4-star or 5-star hotel in Egypt (or equivalent in a hotel abroad).</li><li>Pre-opening experience is highly desirable.</li><li>Egyptian national with no criminal convictions, evidenced by a valid criminal status certificate is required.</li><li>Holder of a decree, as required by the Ministry of Tourism for appointment as a hotel management company manager.</li><li>Proficiency in at least one foreign language, evidenced by a certificate from a recognised language centre or education provider.</li><li>Able to commit to a full-time role restricted to the management of one hotel management company only.</li><li>Fluent Arabic and English, additional language certificate is required.</li><li>Strong knowledge of Egyptian hospitality regulations, Ministry of Tourism procedures, and local business practices.</li><li>Solid understanding of hotel operations, financial management, budgeting, and P&L accountability.</li><li>Experience dealing with government authorities and managing licensing, compliance, and regulatory matters.</li><li>High level of integrity, discretion, and accountability, appropriate to the responsibilities of a legal representative and authorised signatory.<br><br></li></ul>JOINING OUR TEAM MEANS<br><br><ul><li>Competitive Compensation: A rewarding package tailored to your experience.</li><li>Career Growth: Opportunities for advancement within our dynamic organisation.</li><li>Inclusive Environment: A vibrant and inclusive workplace that encourages collaboration.</li><li>Shared Purpose: Working with passionate people who live our values every day — connecting, innovating, curating, and leading the way together.<br><br></li></ul>Apply CRAFT YOUR CAREER. - Kerten Hospitality
<strong>Country Manager<br><br></strong>Egypt<br><br><strong>About Kerten Hospitality<br><br></strong>Kerten Hospitality (KH) is an end-to-end lifestyle hospitality operator creating bespoke destinations, lodging, experiences and communities while optimising operations and driving profitability for savvy investors with a strong commitment to sustainability. KH transforms destinations through impactful partnerships with Lodging, Food & Beverage, Retail, Entertainment, Art and Wellness brands with a focus on building Ecosystems, and unique community-centric destinations, which connect International & local travellers. The Group’s current pipeline of lodging includes projects in numerous countries in the Middle East, Europe, and North Africa region. An expanding development pipeline of more than 55 lodging projects representing over 4,500 keys planned across our international development pipeline.<br><br>Our Impact Every destination we develop and every concept we bring to life is driven by purpose and rooted in ESG, locality, sustainability, innovation, meaningful collaborations, that nurture ecosystems supporting community growth, guided by our values of <strong>Connection, Curation, Innovation, and Leading the Way</strong>.<br><br><strong>About The Properties<br><br></strong><strong>The House Residence Fouka Bay: </strong>The House Residence Fouka Bay is a beachfront lifestyle destination located along Egypt’s Mediterranean coast, approximately 200 km west of Alexandria and within easy reach of Cairo. The property features 40 fully serviced rooms, complemented by curated F&B outlets, vibrant communal spaces, and extensive landscaped areas. Guests can enjoy swimming pools distributed throughout the resort, water-sport activities, event and celebration spaces, and a lively clubhouse atmosphere. The House Residence Fouka Bay blends relaxed luxury with warm hospitality, positioning itself as a seasonal lifestyle hub for families and leisure travelers seeking a distinctive coastal escape.<br><br><strong>D-Bay by Cloud 7</strong> is a beachfront destination located along Egypt’s North Coast, approximately 180 km west of Alexandria. The property comprises 30 seaside cabanas and features one signature restaurant, Charcood, offering a relaxed yet vibrant dining experience by the sea. Designed as a Cloud 7 lifestyle concept, D-Bay delivers a laid-back coastal atmosphere, combining casual luxury, curated experiences, and warm hospitality for leisure-focused travelers.<br><br><strong>Fouka Bay Bungalows by Cloud 7</strong> is a tranquil lagoon-side retreat set within Fouka Bay on Egypt’s Mediterranean coast. The property features 32 cabanas/bungalows beautifully positioned around an outstanding lagoon and is complemented by one restaurant, Joontos. Designed for relaxed stays, the bungalows offer a serene lifestyle experience that blends nature, comfort, and Cloud 7’s signature approach to effortless hospitality.<br><br><strong>Il Monte Galala by Cloud 7 is</strong> a vibrant lagoon-centric lifestyle destination located in Sokhna, along the Red Sea coast, just 75 minutes from Cairo. The property features 153 thoughtfully designed cabanas, set around stunning crystal lagoons and complemented by curated F&B outlets, recreational facilities, and lively communal spaces. Designed as a year-round getaway, Il Monte Galala blends unique architecture, nature-driven design, and Cloud 7’s signature effortless hospitality. Positioned as a social and experience-led resort, it caters to families, couples, and young-at-heart travelers seeking a distinctive escape combining relaxation, activities, and a strong sense of community.<br><br><strong>About The Role<br><br></strong>KEY RESPONSIBILITIES<br><br><ul><li>Act as the legally appointed Manager for the properties in Egypt, as registered with and licensed by the Ministry of Tourism.</li><li>Serve as authorised signatory for all agreements, and official documents executed by the company, in line with internal approval and delegation of authority policies.</li><li>Represent the company before local authorities, government bodies, and regulators, including the Ministry of Tourism, and other relevant entities.</li><li>Ensure timely obtaining, maintenance, and renewal of all company licences, registrations, permits, and Ministry of Tourism approvals.</li><li>Ensure full compliance with the Egyptian Companies Law and all applicable local laws, regulations, and corporate governance requirements.</li><li>Coordinate closely with the company's appointed Egyptian auditor on tax, finance, and statutory filings, ensuring deadlines and obligations are met.</li><li>Maintain accurate corporate records and ensure proper documentation of company decisions, agreements, and regulatory correspondence.</li><li>Support the pre-opening of new properties across the Egypt portfolio, including planning, critical path management, recruitment, training, systems set-up, and operational readiness.</li><li>Act as a key support and relief leader to the senior operations team, stepping in to lead properties or projects as required.</li><li>Drive guest satisfaction, service excellence, and operational efficiency across Rooms, F&B, Recreation, and support departments.</li><li>Ensure compliance with health, safety, hygiene, security, and Ministry of Tourism classification and operating standards across all properties.</li><li>Build and develop strong local teams, supporting talent acquisition, succession planning, and a culture aligned with Kerten Hospitality's values.</li><li>Build and maintain effective relationships with owners, developers, partners, and key stakeholders in Egypt.</li><li>Collaborate with Group functions including Finance, HR, Legal, Commercial, and Development to support the growth of the Egypt portfolio.<br><br></li></ul><strong>Experience & Skills<br><br></strong><ul><li>Minimum of 10 years' experience in hotel management activities, including at least 3 years as a manager in a 4-star or 5-star hotel in Egypt (or equivalent in a hotel abroad).</li><li>Pre-opening experience is highly desirable.</li><li>Egyptian national with no criminal convictions, evidenced by a valid criminal status certificate is required.</li><li>Holder of a decree, as required by the Ministry of Tourism for appointment as a hotel management company manager.</li><li>Proficiency in at least one foreign language, evidenced by a certificate from a recognised language centre or education provider.</li><li>Able to commit to a full-time role restricted to the management of one hotel management company only.</li><li>Fluent Arabic and English, additional language certificate is required.</li><li>Strong knowledge of Egyptian hospitality regulations, Ministry of Tourism procedures, and local business practices.</li><li>Solid understanding of hotel operations, financial management, budgeting, and P&L accountability.</li><li>Experience dealing with government authorities and managing licensing, compliance, and regulatory matters.</li><li>High level of integrity, discretion, and accountability, appropriate to the responsibilities of a legal representative and authorised signatory.<br><br></li></ul>JOINING OUR TEAM MEANS<br><br><ul><li>Competitive Compensation: A rewarding package tailored to your experience.</li><li>Career Growth: Opportunities for advancement within our dynamic organisation.</li><li>Inclusive Environment: A vibrant and inclusive workplace that encourages collaboration.</li><li>Shared Purpose: Working with passionate people who live our values every day — connecting, innovating, curating, and leading the way together.<br><br></li></ul>Apply CRAFT YOUR CAREER. - Kerten Hospitality
<p> <strong>POSITION SUMMARY</strong> </p> <p> </p> <p>Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.</p> <p> </p> <p>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent.</p> <p>Related Work Experience: No related work experience.</p> <p>Supervisory Experience: No supervisory experience.</p> <p>License or Certification: None</p>
<p>JOB SUMMARY Manages all engineering/maintenance operations, including maintaining the building, grounds and physical plant with particular attention towards safety, security and asset protection. Accountable for managing the budget, capital expenditure projects, preventative maintenance and energy conservation. Responsible for maintaining regulatory requirements. Assists in leading the emergency response team for all facility issues.</p><p>Managing Engineering Operations and Budgets Manages the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment and electrical systems. Ensures regulatory compliance to facility regulations and safety standards. Manages and controls heat, light and power and recommends current best methods for energy conservation and economical facility operations. Develops specifications and requirements for service contracts and administers such contracts to support building needs. Distributes preventive maintenance and repair work orders and monitors timeliness and quality of completion. Oversees and directs the maintenance of grounds, guestrooms, public space, restaurants, property vehicles and recreational facilities. Develops a long term plan for preventative maintenance and asset protection and overseeing execution of plan. Develops project plans in accordance with renovation or new construction needs. Contacts contractors for bids and supervising construction to ensure timely completion of projects within budgetary guidelines. Builds positive relationships with external customers such as city building/zoning department, fire prevention bureau and vendors. Ensures fire crew has complete understanding of all procedures, equipment and alarms. Performs monthly property inspection to ensure buildings and grounds are maintained in excellent condition. Conducts guest room and common area inspection to ensure guest satisfaction. Inspects and evaluates the physical condition of facilities in order to determine the type of work required. Recommends or arranges for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment. Selects and orders or purchasing new equipment, supplies, and furnishings. Manages parts and equipment inventory.</p><p>Maintaining Property Standards Ensures building and equipment licenses and certifications are current. Maintains property life safety systems (fire fighting equipment, sprinkler systems and alarm systems).</p><p>Ensuring Exceptional Customer Service Displays leadership in guest hospitality, exemplifying excellent customer service and creating a positive atmosphere for guest relations. Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. Shares plans with property leadership and ensuring corrective action is taken to continuously improve guest satisfaction. Strives to improve service performance.</p><p><strong>Desired Candidate Profile</strong></p><p>Education and Experience High school diploma or GED; 3 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing. OR 2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 1 year experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.</p>
<div>
<p> <strong>POSITION SUMMARY</strong> </p>
<p> </p>
<p>Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.</p>
<p> </p>
<p>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p>
<p> </p>
<p><b><br></b></p><p><b>PREFERRED QUALIFICATIONS</b></p>
<p>Education: High school diploma or G.E.D. equivalent.</p>
<p>Related Work Experience: No related work experience.</p>
<p>Supervisory Experience: No supervisory experience.</p>
<p>License or Certification: None</p>
<p> </p>
<p> </p>
</div>
<div>
</div>
<p><br></p>
<div>
<p> <strong>POSITION SUMMARY</strong> </p>
<p> </p>
<p>Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.</p>
<p> </p>
<p>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p>
<p> </p>
<p>PREFERRED QUALIFICATIONS</p>
<p>Education: High school diploma or G.E.D. equivalent.</p>
<p>Related Work Experience: No related work experience.</p>
<p>Supervisory Experience: No supervisory experience.</p>
<p>License or Certification: None</p>
<p> </p>
<p> </p>
</div>
<div>
</div>
<p><br></p>
<div>
<p> <strong>POSITION SUMMARY</strong> </p>
<p> </p>
<p>Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.</p>
<p> </p>
<p>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p>
<p> </p>
<p><b><br></b></p><p><b>PREFERRED QUALIFICATIONS</b></p>
<p>Education: High school diploma or G.E.D. equivalent.</p>
<p>Related Work Experience: No related work experience.</p>
<p>Supervisory Experience: No supervisory experience.</p>
<p>License or Certification: None</p>
<p> </p>
<p> </p>
</div>
<div>
</div>
<p><br></p>
<div>
<p> <strong>POSITION SUMMARY</strong> </p>
<p> </p>
<p>Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.</p>
<p> </p>
<p>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p>
<p> </p>
<p>PREFERRED QUALIFICATIONS</p>
<p>Education: High school diploma or G.E.D. equivalent.</p>
<p>Related Work Experience: No related work experience.</p>
<p>Supervisory Experience: No supervisory experience.</p>
<p>License or Certification: None</p>
<p> </p>
<p> </p>
</div>
<div>
</div>
<p><br></p>
<div>
<p> <strong>JOB SUMMARY</strong> </p>
<p> </p>
<p>Assists in the management of all engineering/maintenance operations, including maintaining the building, grounds and physical plant with particular attention towards safety, security and asset protection. Assists with managing the budget, capital expenditure projects, preventative maintenance and energy conservation. Responsible for maintaining regulatory requirements. Assists with leading the emergency response team for all facility issues.</p>
<p> </p>
<p> <strong>CANDIDATE PROFILE </strong> </p>
<p> </p>
<p> <strong>Education and Experience</strong> </p>
<p> High school diploma or GED; 2 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.</p>
<p>OR</p>
<p> 2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; no experience required.</p>
<p> </p>
<p> <strong>CORE WORK ACTIVITIES</strong> </p>
<p> </p>
<p> <strong>Assisting with the Management of Engineering Operations and Budgets</strong> </p>
<p> Assists with managing the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment and electrical systems.</p>
<p> Assists with ensuring regulatory compliance to facility regulations and safety standards.</p>
<p> Assists with managing and controlling heat, light and power and recommends current best methods for energy conservation and economical facility operations.</p>
<p> Assists with the development of specifications and requirements for service contracts and administers such contracts to support building needs.</p>
<p> Distributes preventive maintenance and repair work orders and monitors timeliness and quality of completion.</p>
<p> Assists with the oversight of the maintenance of grounds, guestrooms, public space, restaurants, property vehicles and recreational facilities.</p>
<p> Assists with the development of a long term plan for preventative maintenance and asset protection and overseeing execution of plan.</p>
<p> Assists with the development of project plans in accordance with renovation or new construction needs.</p>
<p> Coordinates with contractors for bids and construction to ensure timely completion of projects within budgetary guidelines.</p>
<p> Builds positive relationships with external customers such as city building/zoning department, fire prevention bureau and vendors.</p>
<p> Ensures fire crew has complete understanding of all procedures, equipment and alarms.</p>
<p> Performs monthly property inspection to ensure buildings and grounds are maintained in excellent condition.</p>
<p> Conducts guest room and common area inspection to ensure guest satisfaction.</p>
<p> Inspects and evaluates the physical condition of facilities in order to determine the type of work required.</p>
<p> Recommends or arranges for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment.</p>
<p> Selects and orders or purchases new equipment, supplies, and furnishings.</p>
<p> Manages parts and equipment inventory.</p>
<p> </p>
<p> <strong>Maintaining Property Standards</strong> </p>
<p> Ensures building and equipment licenses and certifications are current.</p>
<p> Maintains property life safety systems (fire fighting equipment, sprinkler systems and alarm systems).</p>
<p> </p>
<p> <strong>Ensuring Exceptional Customer Service</strong> </p>
<p> Displays leadership in guest hospitality, exemplifying excellent customer service and creating a positive atmosphere for guest relations.</p>
<p> Establishes guidelines so employees understand expectations and parameters.</p>
<p> Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.</p>
<p> Shares plans with property leadership and ensures corrective action is taken to continuously improve guest satisfaction.</p>
<p> Strives to improve service performance.</p>
<p> </p>
</div>
<div>
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<p>POSITION SUMMARY Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p>
<p>POSITION SUMMARY Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent.</p><p>Related Work Experience: No related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p>
<p><b>JOB SUMMARY </b></p><p><br></p><p>Manages all engineering/maintenance operations, including maintaining the building, grounds and physical plant with particular attention towards safety, security and asset protection. Accountable for managing the budget, capital expenditure projects, preventative maintenance and energy conservation. Responsible for maintaining regulatory requirements. Leads the emergency response team for all facility issues.</p><p><br></p><p><br></p><p><b>CORE WORK ACTIVITIES </b></p><p><br></p><p><br></p><p>Managing Property Operations and Engineering Budgets Supervises Engineering in the absence of the Director of Engineering. Assists in managing the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems. Maintains and operates equipment at optimum effectiveness, efficiency and safety. Establishes and manages an effective rooms maintenance program. Ensures compliance with all Engineering departmental policies, standards and procedures. Manages department's controllable expenses to achieve or exceed budgeted goals. Select and order or purchase new equipment, supplies, and furnishings. Inspect and evaluate the physical condition of facilities in order to determine the type of work required. Recommend or arrange for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment. Supervises the day to day operations of Engineering. Maintaining Property Standards Maintains accurate logs and records as required. Assists in effectively planning, scheduling and evaluating preventative maintenance programs. Providing Exceptional Customer Service Handles guest problems and complaints effectively. Empowers employees to provide excellent customer service. Displays leadership in guest hospitality by exemplifying excellent customer service and creating a positive atmosphere for guest relations. Managing Profitability Helps establish priorities for total property maintenance needs. Ensures on-going communication occurs in all areas of responsibility to create awareness of business objectives, awareness of expectations and recognition of exemplary performance. Managing and Conducting Human Resources Activities Celebrates successes and publicly recognizes the contributions of team members. Establishes and maintains open, collaborative relationships with employees. Ensures employees are treated fairly and equitably. Strives to improve service performance. Provides feedback to employees based on observation of service behaviors. Supervises employee's ability to execute departmental and property emergency procedures. Reviews employee satisfaction results to identify and address employee problems or concerns. Solicits employee feedback. Helps ensure regulatory compliance to facility regulations and safety standards. Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. Ensures property policies are administered fairly and consistently.</p><p><strong>Desired Candidate Profile</strong></p><p>Education and Experience</p><p>High school diploma or GED; 4 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.</p><p>OR</p><p>2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 2 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.</p>