Pharmacist Assistant Jobs in Egypt
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<p>We make Heath Happen: This role operates within the BGIUK Market Unit, with particular focus on BEI. The role is designed to provide Regulatory Compliance Testing for BEI, with particular focus on areas of regulatory interest from local regulators. In addition, supporting the Senior Compliance Manager for BEI to maintain regulatory compliance across BEI. This is a Business facing role in the 2nd line compliance function, providing risk-based compliance testing to Bupa Egypt Insurance (BEI) in addition to supporting BEI Senior Compliance Manager in delivering their objectives.</p><p>How you ll help us make health happen:</p><ul><li>Liaise with the three Lines of defence as required to help focus attention on key areas of regulatory risk.</li><li>Support the Senior Compliance Manager by developing the compliance testing plan using a risk-based approach.</li><li>Provide effective regulatory assurance of BEI s business activities, processes, systems and controls through an effective, risk-based compliance testing activities and program.</li><li>Assess operational processes and procedure in line with regulatory best practice requirements.</li><li>Undertake testing on compliance with all regulatory requirements for BEI and other regional businesses as requested from time to time using a risk-based approach and in line with the annual approved compliance testing plan.</li><li>Working collaboratively with internal audit and 2nd line assurance team.</li><li>Identify and report matters that may warrant further assurance or investigation work by Assurance or Audit functions.</li><li>Responsible for the implementation and delivery of agreed Compliance plans in so far as it relates to regulatory compliance testing.</li><li>Support the implementation of regulatory change and key strategic initiatives by undertaking post implementation reviews as required.</li><li>Work in partnership with business functions, to identify and mitigate regulatory risk within the business as part of assurance activity.</li><li>Develop and maintain strong relationships with business managers and challenging senior management on their compliance control environment.</li><li>Attend any local compliance and risk forums as required by the Senior Compliance Manager</li><li>Develop a deep knowledge of business operations to enable effective challenge across all aspects of the regulated entities.</li><li>Maintain a detailed understanding of the current and future regulatory themes and industry good practice and feed this into business systems and controls.</li><li>Support Compliance senior management in the attendance at industry working parties, addressing regulatory, compliance and consumer issues.</li><li>Liaise and collaborate positively with other risk and compliance teams to support the overall compliance agenda within Bupa and improvement in the overall control framework.</li><li>Support Senior management in achieving the objectives of the Compliance function and in embedding a strong compliance and conduct culture across the regulated entities.</li><li>Support, escalate and challenge the investigation and resolution of regulatory incidents and breaches.</li><li>Assist Senior Management in embedding a compliance and conduct culture throughout the business.</li><li>The role has direct communication and escalation lines to the Head of Compliance BG International and Africa CRO where conflicting regulatory interpretations arise.</li></ul><p>Experience required:</p><ul><li>Proven managerial experience in a compliance or internal audit function, preferably in an insurance business.</li><li>Experience of the regulatory environment and key regulatory regimes, particularly the Egyptian market.</li><li>Familiar with working in a 3LOD model with a track record of delivering high-quality compliance reports.</li><li>Good communicator and able to demonstrate how they have helped influence the risk strategy (including risk appetite) of a regulated business.</li><li>In-depth knowledge of regulatory requirements.</li><li>Proven ability to draw out and articulate regulatory themes so the business can be on the front foot in considering areas of potential regulatory concern.</li><li>Ability to proactively assess and analyse relevant risks and advise on effective risk mitigation plans.</li><li>Strong analytical and critical thinking skills with ability to identify root causes, draw conclusions, articulate findings and distil complex issues into clear themes and executive insights.</li><li>Proven track record in applying good judgement based on business information and assessment frameworks to determine the degree of business and regulatory risk posed by actions and issues within the business</li><li>Excellent communication and written skills (Arabic and English).</li><li>Able to explain detailed and complex rules and themes in a way that senior management and the business can understand and act upon.</li><li>Strong stakeholder management and organisations skills, with the ability to effectively manage expectations, coordinate across stakeholders and deliver testing activities in line with the agreed timelines.</li><li>Objective and fair with a strong presence and ability to challenge effectively at all levels.</li><li>High level of personal confidence, able to lead and manage change through influence and persuasion and to challenge business decision makers</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>Proven managerial experience in a compliance or internal audit function, preferably in an insurance business.</p><p>Experience of the regulatory environment and key regulatory regimes, particularly the Egyptian market.</p><p>Familiar with working in a 3LOD model with a track record of delivering high-quality compliance reports.</p><p>Good communicator and able to demonstrate how they have helped influence the risk strategy (including risk appetite) of a regulated business.</p><p>In-depth knowledge of regulatory requirements.</p><p>Proven ability to draw out and articulate regulatory themes so the business can be on the front foot in considering areas of potential regulatory concern.</p><p>Ability to proactively assess and analyse relevant risks and advise on effective risk mitigation plans.</p><p>Strong analytical and critical thinking skills with ability to identify root causes, draw conclusions, articulate findings and distil complex issues into clear themes and executive insights.</p><p>Proven track record in applying good judgement based on business information and assessment frameworks to determine the degree of business and regulatory risk posed by actions and issues within the business</p><p>Excellent communication and written skills (Arabic and English).</p><p>Able to explain detailed and complex rules and themes in a way that senior management and the business can understand and act upon.</p><p>Strong stakeholder management and organisations skills, with the ability to effectively manage expectations, coordinate across stakeholders and deliver testing activities in line with the agreed timelines.</p><p>Objective and fair with a strong presence and ability to challenge effectively at all levels.</p><p>High level of personal confidence, able to lead and manage change through influence and persuasion and to challenge business decision makers</p>
ROLE:<br>We are seeking an experienced and dynamic Commercial Manager to drive revenue growth, optimize digital media operations, and lead strategic client partnerships within elements of Augustus brands, including Lovin Dubai, Lovin Abu Dhabi and the 12 Smashi TV verticals.. The ideal candidate will have a proven background in digital media agencies, strong commercial acumen, and expertise in managing high-value client portfolios and media investments across platforms. This role requires a combination of strategic vision, hands-on management of commercial activities, and the ability to deliver innovative solutions that maximize ROI for both clients and the agency.<br>KEY RESPONSIBILITIES : Commercial Strategy & Revenue Growth Develop and implement the Publisher's digital media commercial strategy to achieve revenue targets and profitability. Identify and capitalize on new business opportunities in local and Regional markets (GCC). Drive upselling and cross-selling strategies across client portfolios to grow account revenues. Lead pricing strategy development for media services, ensuring competitive positioning and margin optimization. Client Relationship Management Act as the primary commercial liaison for key clients, building and maintaining long-term partnerships. Oversee negotiation of media contracts, partnerships, and service agreements with clients and suppliers. Build and manage Long-Term Agreements (LTAs) with key clients, ensuring mutually beneficial, strategic partnerships that provide consistent revenue streams. Ensure exceptional service delivery and client satisfaction, translating into account retention and growth. Provide clients with Post Campaign reports & data-driven insights and strategic recommendations to improve campaign effectiveness and ROI. Media Planning & Operations Oversee the commercial performance of paid media campaigns across all major digital platforms (Google, Meta, Tik Tok, Programmatic, etc.). Collaborate with internal teams (Media Planners, Buyers, Account Managers, Content Writer, Video Editors & Graphic Designers) to ensure media strategies align with client objectives. Analyze market trends, audience behavior, and platform updates to inform go-to-market and media investment strategies. Team Leadership & Development Lead and mentor a team of Commercial Executives, and Account Managers, fostering a high-performance culture. Provide training and development on commercial best practices, client negotiation, and media monetization. Align team efforts with agency growth objectives and KPIs. Reporting & Analytics Utilize CRM tools to document and track all stages of the client acquisition process, from initial pitching and proposal submission for prospective clients to deal closure. Monitor and report on commercial performance, revenue forecasts, and profitability to senior management. Develop and present business reviews and ROI reports for key accounts. Use data analytics tools and dashboards to inform commercial decisions and drive optimization. Innovation & Industry Trends Stay ahead of digital media trends, platform changes, and emerging technologies to maintain a competitive edge. Introduce innovative commercial models, including performance-based pricing and value-added services. Represent the agency at industry events, pitches, and conferences, showcasing thought leadership in digital media. Reporting & Analytics Utilize CRM tools to document and track all stages of the client acquisition process, from initial pitching and proposal submission for prospective clients to deal closure. Monitor and report on commercial performance, revenue forecasts, and profitability to senior management. Develop and present business reviews and ROI reports for key accounts. Use data analytics tools and dashboards to inform commercial decisions and drive optimization. Innovation & Industry Trends Stay ahead of digital media trends, platform changes, and emerging technologies to maintain a competitive edge. Introduce innovative commercial models, including performance-based pricing and value-added services. Represent the agency at industry events, pitches, and conferences, showcasing thought leadership in digital media.<br>Requirements 1- Personal Traits & Skills Strong understanding of digital media buying, performance marketing, and programmatic advertising. Excellent negotiation and communication skills with the ability to influence stakeholders. Strategic thinker with a data-driven and results-oriented approach. Ability to manage multiple high-value accounts and projects simultaneously in a fast-paced environment. Strong leadership and team management capabilities.<br>2- Academic & Certifications Bachelor’s degree in Marketing, Business, Media, or a related field (MBA is a plus). Professional Experience Minimum 4-5 years of experience in a digital media agency commercial role, with a proven track record of revenue growth. Experience managing client portfolios with multi-million-dollar media budgets. Proven expertise in Regional markets (GCC) is a plus.<br>PEOPLE :<br>Assist in fostering a high performance led culture; play a central role in recruiting new talent and retention of existing talent in the team/business Act as a strong leader with the ability to listen effectively and influence a team Actively contribute to the leadership in terms of agency/sector vision and be seen as a leader – displaying gravitas, managing difficult client relationships, and demonstrating an understanding of business finance Create and drive initiatives to strengthen skills, promote loyalty, enthusiasm and culture of a practice or the office through training and/or other responsibilities<br>ABOUT AUGUSTUSThe consumption of media is ever present, yet the mediums and the means are ever evolving. We are a ‘New Media’ company, born in one of the most dynamic and vibrant cities in the Middle East. Our vision is to establish and maintain a ‘New Order’ of media advertising with data and content at the heart of everything we do. <br>Augustus is a Middle Eastern digital media company based in Dubai and Riyadh and has been designed to adapt and evolve to this perpetually changing media environment. Our mission is to be the ‘New Media’ company of choice in the Middle East by generating profitable growth through innovation and breaking the mold in marketing communications.<br>Values We understand that achieving our mission is based upon strong values and we have identifiedthree that sit right at our core.<br>• Ingenuity: There is a bit of genius in everything we do. We take pride in our creative originality.• Tenacity: Good things come to those who work for them. We always persevere and persist.• Velocity: High level performance is about speed and momentum. We are fast and agile in howwe think, operate and how we act
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<span>Who Are We ❓ We Are Foodics!<br> a leading restaurant management ecosystem and payment tech provider.<br> Founded in 2014 with headquarter in Riyadh and offices across 5 countries, including UAE, Egypt, Jordan and Kuwait.<br> We are currently serving customers and partners in over 35 different countries worldwide.<br> Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far!<br> making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region.<br> Also Foodics has achieved three rounds of funding, with the latest raising $170 million in the largest SaaS funding round in MENA, boosting its innovation capabilities to better serve business owners.<br> The Job in a Nutshell We are seeking an experienced and driven Implementation & Support Team Lead to oversee the successful onboarding of our delivery ordering platform across SME customer sites across the Middle East, while leading and mentoring a growing local team.<br> This role combines hands-on project delivery with team leadership, ensuring high-quality implementations, strong customer relationships, and effective post-launch technical support.<br> The successful candidate will act as the senior escalation point for both customers and the team, driving performance and continuous improvement as the business scales.<br> What Will You Do❓ Project Oversight & Delivery Excellence Maintain ownership of key and high-priority delivery platform projects from Sales handover through to go-live and post-launch support, applying strong project management disciplines throughout.<br> Oversee the end-to-end implementation process across the team, ensuring projects are delivered on time, within scope, and to a high standard in a fast-paced environment.<br> Manage and prioritise competing project demands, ensuring the team can effectively handle a high volume of concurrent implementations.<br> Ensure all platforms are fully integrated, tested, and operational before launch.<br> Support team members with complex integrations, challenges, or project risks.<br> Team Leadership & Management Provide day-to-day leadership, guidance, and mentorship to the Implementation & Support Specialist team.<br> Act as the primary escalation point for team members requiring support with projects, customers, or technical challenges.<br> Monitor team workload and capacity, ensuring resources are effectively allocated and projects are balanced across the team Proactively identify and address any risks to delivery or team performance.<br> Foster a collaborative, high-performing team environment focused on continuous improvement.<br> Absence & Performance Oversight Manage and track team absences, ensuring adequate project coverage at all times.<br> Ensure the team is meeting expectations, fulfilling their responsibilities, and delivering against objectives.<br> Step in to support or redistribute workload where needed to maintain delivery standards.<br> Customer & Stakeholder Management Oversee key customer relationships, particularly for high-value or complex accounts.<br> Ensure consistent, high-quality communication across all customer interactions.<br> Support the team in resolving escalated customer issues and maintaining customer satisfaction.<br> Partner & Delivery Coordination Ensure effective communication and coordination with all third-party providers and delivery partners.<br> Lead and oversee liaison with external partners to manage integrations, resolve dependencies, and ensure successful go-lives.<br> Maintain oversight of integrations to ensure smooth and timely go-lives across all projects Training & Enablement Support and guide the team in delivering high-quality customer training on the wi-Q platform.<br> Identify training needs within the team and contribute to ongoing development and upskilling.<br> Ensure customers are fully equipped and confident to operate the platform post-launch.<br> Post Go-Live Technical Support & Continuous Improvement Ensure strong first-line support processes are in place post-launch for all live customer sites.<br> Resolve technical issues, coordinating timely resolution across internal and external teams.<br> Identify recurring issues or opportunities for process improvement and drive changes across the team.<br> Scaling & Growth Support Support the team through periods of growth and increased project demand.<br> Help implement processes, tools, and best practices to improve efficiency as the business scales.<br> Act as a key point of support during high-pressure periods, ensuring delivery standards and team wellbeing are maintained.<br> What Are We Looking For❓ Proven experience in implementation, project management, or customer success within a SaaS or technology environment.<br> Strong project management skills with a demonstrated ability to manage multiple priorities and support a team in a fast-paced environment.<br> Strong leadership or team management experience, with a track record of developing and Supporting others.<br> Excellent stakeholder management and communication skills, with the ability to manage both customer and internal relationships.<br> Experience liaising with and managing third-party providers and external delivery partners.<br> Highly organized with strong problem-solving and decision-making abilities.<br> Experience managing escalations and complex customer scenarios with a calm, solution- focused approach.<br> Passion for team development, coaching, and continuous improvement.<br> Experience with delivery/ordering platforms or hospitality technology is a strong advantage.<br> Fluent Arabic speaker; professional English proficiency required.<br> Who Will Excel❓ Consistent, high-quality project delivery across the team.<br> Strong team performance, engagement, and development.<br> High customer satisfaction and retention.<br> Effective handling of escalations and complex issues.<br> Scalable processes that support business growth.<br> What We Offer You❗ We believe you will love working at Foodics!<br> We have an inclusive and diverse culture that encourages innovation and flexibility.<br> We offer highly competitive compensation packages, including bonuses and the potential for shares.<br> We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.<br> Join a talented team of over 30 nationalities working in 14 countries, and gain valuable experience in an exciting industry.<br> We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.<br></span> </div>
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Job ID <br> <br> 36929 <br>Location <br> <br> Cairo, Egypt <br>Work Types <br> <br> Full Time <br>Categories <br> <br> Client Accounting<br><strong>We never ask for payment as part of our selection process, and we always contact candidates via our corporate accounts and platforms. If you are approached for payment, this is likely to be fraudulent. Please check to see whether the role you are interested in is posted here, on our website.</strong><br><strong>About TMF Group</strong><br>TMF Group is a leading provider of critical administrative services, helping clients invest and operate safely around the world. We provide legal, financial and employee administration through TMF Group's teams in 120 offices. <br><strong>Discover the Role</strong><br>It is an area experiencing significant growth in TMF, thus providing an opportunity for great career development. <br><strong>Key Responsibilities</strong><br>* Position Summary <br> The Accounting & Tax Senior Executive is responsible for managing and reviewing accounting, financial reporting, tax compliance, accounts payable, and regulatory support services for a portfolio of clients. The role requires strong technical knowledge, sound judgment, and the ability to independently handle complex client matters while ensuring compliance with local laws, tax regulations, and TMF quality standards. The Senior Executive is also expected to support junior team members, coordinate with internal and external stakeholders, and contribute to process improvement and client service excellence. * Key Responsibiliti es <br> Accounting & Financial Reporting <br> * Manage and review monthly bookkeeping activities in accordance with local GAAP and applicable client reporting requirements. <br> * Review and validate financial transactions, including AR, AP, payments, receipts, fixed assets, depreciation, accruals, provisions, and prepayments. <br> * Prepare, review, and analyze monthly financial reports and reporting packages, including Balance Sheet, Income Statement, Trial Balance, General Ledger, Bank Reconciliation s, and client-specifi c management reports. <br> * Ensure accuracy, completeness, and timely delivery of financial reports in line with agreed service levels and internal quality standards. <br> * Lead coordination with auditors and support the preparation of annual statutory financial statements and audit requirements. <br> Tax Compliance <br> * Review and Lead the submission of the recurring tax filings, including VAT, Corporate Income Tax, Withholding Tax, salary tax, stamp tax, and other applicable tax declarations. <br> * Review tax computations and reconciliation s to ensure accuracy and compliance with local tax laws and deadlines. <br> * Guide on the required tax registrations and regulatory reporting requirements and other statutory submissions as applicable. <br> * Monitor filing deadlines, coordinate tax payments, and maintain proper evidence of submissions and settlements. <br> * Lead any tax inspections, tax audits, and authority inquiries for the clients to ensure preparing required reconciliation s, schedules, and supporting documentation and handle all communications with the tax inspectors. <br> Accounts Payable, Cash Management & Controls <br> * Lead the process of reviewing supplier invoices and payment requests, and ensure approval workflows to ensure compliance with client policies and local requirements. <br> * Oversee payment processing through client banking platforms and maintain proper documentation and audit trails. <br> * Review bank reconciliation s, vendor reconciliation s, and payment records to identify and resolve discrepancies on a timely basis. <br> * Strengthen internal controls over payment cycles, cash management, and client authorization procedures. <br> Client Service, Advisory & Stakeholder Management <br> * Act as a key point of contact for assigned clients on accounting and tax computation and regulatory requirements. <br> * Provide practical guidance to clients on local accounting and tax compliance requirements, escalating complex matters where required. <br> * Maintain strong client relationships by ensuring timely responses, proactive follow-up, and clear communication of risks, deadlines, and deliverables. <br> * Coordinate with internal teams, auditors, legal advisors, banks, tax authorities, and external consultants to support client deliverables. <br> * Keep clients and internal stakeholders informed of relevant regulatory, tax, and compliance updates. <br> * Serve as an effective technical point of contact for escalations and client dissatisfactio n matters. <br> Team Support & Process Improvement <br> * Review work prepared by junior team members and provide technical guidance, coaching, and feedback as needed. <br> * Support workload planning, task p rioritization, and monitoring of deliverables for assigned clients. <br> * Identify process gaps, recommend improvements, and contribute to standardizatio n of accounting, tax, and reporting procedures. <br> * Ensure proper documentation, filing, and knowledge transfer in accordance with internal procedures and quality standards. <br> * Support the enhancement and automation of existing t <br><strong>Key Requirements</strong><br>* Bachelor's degree in Accounting, Finance, Commerce, or a related field. <br> * 8-12 years of relevant experience in accounting, financial reporting, bookkeeping, tax compliance, and client service. <br> * Strong knowledge of local accounting standards, tax regulations, statutory filing requirements, and regulatory compliance procedures. <br> * Deep understanding of VAT, corporate tax, withholding tax, payroll tax, e-invoicing, and tax inspection procedures. <br> * Advanced Excel skills and strong analytical, r econciliation, and problem-solvin g capabilities. <br> * Strong communication skills with the ability to manage client relationships and coordinate with multiple stakeholders. <br> * Ability to manage multiple clients, prioritize tasks, meet deadlines, and work effectively under pressure. <br> * Experience in professional services, outsourcing, or multinational environments is preferred. <br> * Professional certification or progress toward certification such as CPA, ACCA, CMA, or equivalent is an advantage. <br><strong>What's in it for you?</strong><br>Pathways for career development<br>• Work with colleagues and clients around the world on interesting and challenging work.<br>• We provide internal career opportunities, so you can take your career further within TMF.<br>• Continuous development is supported through global learning opportunities from the TMF Business Academy. <br> Making an impact<br>• You'll be helping us to make the world a simpler place to do business for our clients.<br>• Through our corporate social responsibility program, you'll also be making a difference in the communities where we work. <br> A supportive environment<br>• Strong feedback culture to help build an engaging workplace. <br> Our inclusive work environment allows you to work from our offices around the world, as well as from home, helping you find the right work-life balance to perform at your best. <br><strong>We're looking forward to getting to know you!</strong><br> </div>
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<p><em><strong>This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.</strong></em></p><br><p>Our client is a fast-growing, Chicago-based footwear and accessories brand known for its bold, fashion-forward aesthetic. As the brand continues to expand its social media presence, they are looking for an <strong>Influencer Marketing & Creator Outreach Manager</strong> to build and manage relationships with content creators who authentically represent the brand and help drive awareness, engagement, and sales.</p><br>Role Overview<p>As the <strong>Influencer Marketing & Creator Outreach Manager</strong>, you will be responsible for identifying, recruiting, and managing influencer partnerships that align with the brand. You will own creator outreach and partnership execution, helping build a strong network of creators who consistently produce high-quality content featuring the company's products.</p><br><p>You will also coordinate gifting and paid partnerships, manage campaign budgets, track creator performance, and oversee multiple influencer initiatives simultaneously. This is an execution-focused role for someone who understands influencer marketing, communicates exceptionally well, enjoys developing genuine creator relationships, and can maintain a high level of organization in a fast-paced environment.</p><br>Location<p><strong>Fully Remote | 9:00 AM - 5:00 PM EST </strong></p><br>Key Responsibilities<p>Influencer Discovery & Outreach</p><br><ul><li><p>Identify and source creators across Instagram and TikTok who align with the brand's aesthetic, audience, and marketing objectives.</p><br></li><li><p>Evaluate prospective creators based on content quality, engagement, audience fit, and overall brand alignment.</p><br></li><li><p>Conduct creator outreach and develop a consistent pipeline of potential influencer partnerships.</p><br></li><li><p>Identify emerging creators and new partnership opportunities that can expand brand awareness and customer acquisition.</p><br></li></ul><p>Influencer Campaign Management</p><br><ul><li><p>Coordinate influencer gifting campaigns and paid partnerships from concept through execution.</p><br></li><li><p>Manage campaign timelines, deliverables, approvals, product shipments, and content schedules.</p><br></li><li><p>Coordinate with Marketing, Creative, E-commerce, and Operations teams to ensure campaigns launch on time.</p><br></li><li><p>Ensure creators meet campaign expectations, partnership requirements, and content deliverables.</p><br></li><li><p>Manage multiple influencer campaigns simultaneously while maintaining accuracy and consistent follow-through.</p><br></li></ul><p>Campaign Budget & ROI Management</p><br><ul><li><p>Own influencer campaign budgets across gifting, paid partnerships, and related campaign expenses.</p><br></li><li><p>Track campaign spend and ensure initiatives remain within approved budgets.</p><br></li><li><p>Monitor campaign ROI by evaluating engagement, conversions, affiliate sales, revenue, and return on influencer investment.</p><br></li><li><p>Analyze campaign performance against spend and recommend opportunities to improve budget efficiency and overall results.</p><br></li></ul><p>Creator Relationship Management</p><br><ul><li><p>Serve as the primary point of contact for creators throughout each partnership.</p><br></li><li><p>Maintain consistent communication and build genuine, long-term creator relationships.</p><br></li><li><p>Negotiate collaboration terms within established guidelines.</p><br></li><li><p>Identify high-performing creators for recurring collaborations and longer-term partnerships.</p><br></li><li><p>Ensure creators receive products, information, feedback, and other campaign requirements on schedule.</p><br></li></ul><p>Performance Tracking & Reporting</p><br><ul><li><p>Track campaign performance across engagement, reach, impressions, conversions, affiliate sales, revenue, and content delivery.</p><br></li><li><p>Maintain organized records of creator partnerships, budgets, deliverables, deadlines, and campaign results.</p><br></li><li><p>Evaluate creator performance to identify high-performing partnerships and opportunities for improvement.</p><br></li><li><p>Use campaign insights to recommend future creators, collaborations, and optimization opportunities.</p><br></li></ul><p>Market Research & Trend Monitoring</p><br><ul><li><p>Stay current on influencer marketing trends, creator behavior, and emerging opportunities across Instagram and TikTok.</p><br></li><li><p>Monitor competitor influencer campaigns and partnership activity.</p><br></li><li><p>Identify emerging creators who align with the brand's positioning.</p><br></li><li><p>Recommend new creator partnerships and campaign concepts based on trends and performance insights.</p><br></li></ul>Qualifications<p>Experience</p><br><ul><li><p>2+ years of experience in influencer marketing, creator partnerships, affiliate marketing, PR, or social media.</p><br></li><li><p>Experience managing influencer gifting and/or paid partnership campaigns.</p><br></li><li><p>Experience sourcing and recruiting creators across Instagram and TikTok.</p><br></li><li><p>Experience managing multiple influencer campaigns and partnerships simultaneously.</p><br></li><li><p>Experience working with fashion, beauty, lifestyle, or DTC consumer brands is strongly preferred.</p><br></li></ul><p>Skills</p><br><ul><li><p>Demonstrates excellent written communication and relationship-building abilities when conducting creator outreach, managing partnerships, and maintaining ongoing influencer relationships.</p><br></li><li><p>Has strong organizational and project management skills and can successfully coordinate multiple campaigns, deadlines, deliverables, approvals, and product shipments simultaneously.</p><br></li><li><p>Can evaluate prospective creators based on content quality, audience alignment, engagement, and overall brand fit.</p><br></li><li><p>Has a strong understanding of the Instagram and TikTok creator ecosystems and can identify relevant creators and emerging influencer trends.</p><br></li><li><p>Has experience managing influencer campaign budgets and can evaluate performance using engagement, conversions, affiliate sales, revenue, and ROI.</p><br></li><li><p>Has hands-on experience using influencer marketing platforms such as GRIN, Aspire, CreatorIQ, Upfluence, or similar platforms to support creator discovery and campaign management.</p><br></li><li><p>Is comfortable using Google Workspace and AI-powered productivity tools to maintain organized campaign workflows and improve efficiency.</p><br></li><li><p>Familiarity with Shopify is considered a plus.</p><br></li></ul>Mindset & Attributes<ul><li><p>Highly organized with exceptional attention to detail.</p><br></li><li><p>Able to prioritize and successfully manage multiple projects simultaneously in a fast-paced environment.</p><br></li><li><p>Strong sense of ownership and accountability.</p><br></li><li><p>Outgoing, personable, and confident communicating with creators and brand partners.</p><br></li><li><p>Passionate about fashion, social media, and influencer culture.</p><br></li><li><p>Proactive and resourceful with excellent follow-through.</p><br></li><li><p>Creative thinker who enjoys identifying new partnership opportunities.</p><br></li><li><p>Self-starter who thrives in a fast-growing environment.</p><br></li></ul>What Success Looks Like<ul><li><p>A consistent pipeline of high-quality creators aligned with the brand is developed and maintained.</p><br></li><li><p>Influencer collaborations expand brand awareness and contribute to customer acquisition.</p><br></li><li><p>Gifting and paid partnership campaigns launch on time, within budget, and with strong execution.</p><br></li><li><p>Campaign budgets are effectively managed while maximizing return on influencer investment.</p><br></li><li><p>Creator performance is consistently evaluated using measurable KPIs, including engagement, conversions, affiliate sales, revenue, and ROI.</p><br></li><li><p>High-performing creator relationships develop into recurring partnerships.</p><br></li><li><p>Multiple campaigns and creator relationships are managed effectively without sacrificing organization or quality.</p><br></li><li><p>Leadership can rely on consistent, well-executed influencer initiatives that contribute to measurable growth.</p><br></li></ul>Opportunity<p>This is an opportunity to take ownership of influencer marketing and creator outreach for a fast-growing footwear and accessories brand. You will play a hands-on role in identifying creators, developing partnerships, coordinating campaigns, managing budgets, and measuring performance while helping expand the brand's presence across Instagram and TikTok.</p><br><strong><u>Application Process:</u></strong>To be considered for this role these steps need to be followed:<ul><li><p>Fill in the application form</p><br></li><li><p>Record a video showcasing your skill sets</p><br></li></ul> </div>
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<p><span>Job Purpose<br></span></p><br>
<p><span>As an Application Security Engineer at Luciq, you will help shape and build our application security program alongside the wider team. This is a hands-on, high-ownership role where you will work closely with product and development teams across the full software development lifecycle — reviewing designs before code is written, identifying risks as features take shape, and ensuring security is embedded into how we build and ship software, not bolted on after the fact. Our stack runs on Ruby on Rails, Go, and Python, deployed on AWS with Terraform managing infrastructure as code and Jenkins powering CI/CD. You will read and review code in these languages — not just rely on scanner output — and work with AWS security services (SecurityHub, Inspector, GuardDuty, CloudTrail, CloudFront) to provide visibility and protection across our infrastructure. The role spans web applications, APIs, our mobile SDK (iOS and Android), cloud, and CI/CD — partnering with engineers, PMs, Platform, and the Security team to make the secure path the default path. This role can be filled at mid-level with a clear growth path to senior-level as you grow into shaping our application security program, or at senior-level if you're already operating at that scope.</span></p><br>
<p><span>You will join a lean Security team, which entails stepping beyond core AppSec for incident triage, addressing customer security questionnaires, or supporting cross-functional cloud and compliance reviews. We value this variety as a core facet of the role; if you are seeking hyper-specialized work restricted strictly to application security, this may not be the right fit.</span></p><br> <p><span>Job Responsibilities</span></p><br>
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<li><span>Secure Design & Code Review</span></li>
</ul>
<ul>
<li>
<ul>
<li><span>Run and lead threat modeling sessions with product and engineering teams during feature design. This is a hands-on role with expectations to deliver fixes in the product as needed while enabling other engineers.</span></li>
<li><span>Conduct security code reviews and architecture reviews across web applications, APIs, and services in Ruby, Go, and Python</span></li>
<li><span>Leverage AI and make sure that we enable engineers to adhere to security acceptance criteria. Provide guidance to engineers on secure design as we iterate and build the product.</span></li>
</ul>
</li>
</ul>
<ul>
<li><span>Vulnerability Management</span></li>
</ul>
<ul>
<li>
<ul>
<li><span>Validate, triage, and drive remediation of vulnerabilities — partner with engineering teams across the full lifecycle from discovery through SLA support</span></li>
<li><span>Coordinate with engineering teams on fix verification and root-cause prevention</span></li>
</ul>
</li>
</ul>
<ul>
<li><span>Security Automation in CI/CD</span></li>
</ul>
<ul>
<li>
<ul>
<li><span>Build and maintain automated security testing in CI/CD — SAST, SCA, secret scanning</span></li>
<li><span>Tune tooling for signal over noise; integrate findings into developer workflows</span></li>
<li><span>Operate secret-scanning and leaked-credential response workflows</span></li>
</ul>
</li>
</ul>
<ul>
<li><span>Cloud & Infrastructure Security</span></li>
</ul>
<ul>
<li>
<ul>
<li><span>Support cloud security reviews — IAM policies, network segmentation, container/Kubernetes configurations, and Terraform policy-as-code</span></li>
<li><span>Work with AWS security services (SecurityHub, Inspector, GuardDuty, CloudTrail, CloudFront) to maintain visibility and detection across our infrastructure</span></li>
</ul>
</li>
</ul>
<ul>
<li><span>Supply Chain & Build Security</span></li>
</ul>
<ul>
<li>
<ul>
<li><span>Own dependency risk via SCA, lockfiles, and pinning</span></li>
<li><span>Drive CI/CD pipeline hardening — build runners, OIDC-to-cloud, artifact signing, SBOM standards</span></li>
</ul>
</li>
</ul>
<ul>
<li><span>Cross-functional Security Enablement</span></li>
</ul>
<ul>
<li>
<ul>
<li><span>Develop secure coding guidelines and reusable patterns that make the secure path the default</span></li>
<li><span>Drive S-SDLC adoption across engineering teams</span></li>
<li><span>Review security posture of our mobile SDK across iOS and Android — data handling, transport security, local storage, IPC, encryption, third-party dependency risk, and SDK consumer-facing security defaults</span></li>
<li><span>Assess security risks in AI/LLM integrations — prompt injection, insecure output handling, trust boundaries in agentic architectures</span></li>
<li><span>Support compliance initiatives (SOC 2, ISO 27001) — translate control requirements into engineering practices and assist with audit evidence collection</span></li>
<li><span>Use AI tooling actively in your own workflow AI-assisted code review, threat modeling drafts, vulnerability research, and security artifact generation and help shape how the rest of engineering uses AI safely</span></li>
</ul>
</li>
</ul> <p><span>Job Requirements</span></p><br> <p><span>Must-Haves</span></p><br>
<ul>
<li><span>Experience</span><span>: 3-6 years in application security, or security engineering</span></li>
<li><span>Education</span><span>: Bachelor's degree in Computer Science, Information Security, or equivalent practical experience</span></li>
<li><span>Secure code review</span><span>in at least one of: Python, Ruby, Go — can read code and reason about vulnerabilities, not rely on scanner output</span></li>
<li><span>OWASP Top 10 (Web and API)</span><span>as root-cause patterns, not a memorized checklist — including SSRF, insecure deserialization, injection classes, and access-control flaws</span></li>
<li><span>Threat modeling</span><span>: practical experience with STRIDE and data flow diagrams; can lead a session with a product team and produce actionable output</span></li>
<li><span>Auth and identity</span><span>: working depth in session management, RBAC/ABAC models</span></li>
<li><span>CI/CD security automation</span><span>: hands-on experience integrating SAST, SCA, and secret scanning into pipelines and tuning for actionable signal</span></li>
<li><span>Proactive and ownership-driven</span><span>— does not wait to be told what to secure</span></li>
<li><span>Comfortable working</span><span>cross-functionally</span><span>with product engineers, platform engineers, and the wider team</span></li>
<li><span>Strong</span><span>analytical and problem-solving</span><span>abilities</span></li>
<li><span>Fluent in</span><span>English</span><span>, with strong written and verbal communication</span><br></li>
<li><span>Communication</span><span>: clear written and verbal communication can explain a vulnerability to an engineer, a PM, or a VP<br></span></li>
</ul>
<p><span>Strong Plus</span></p><br>
<p><span>We expect strong candidates to have</span><span>some</span><span>of these not all. The more, the better.</span></p><br>
<ul>
<li><span>Mobile SDK security</span><span>: OWASP Mobile Top 10 and MASVS/MASTG; Android (Kotlin) or iOS (Swift); experience with Frida, objection, or MobSF</span></li>
<li><span>AWS security service depth</span><span>: SecurityHub, Inspector, GuardDuty, CloudTrail, CloudFront beyond IAM</span></li>
<li><span>Container and Kubernetes</span><span>security fundamentals</span></li>
<li><span>Supply chain depth</span><span>: SLSA framework, SBOM</span><span>AI/LLM security</span><span>: prompt injection mitigations, OWASP LLM Top 10, securing agentic architectures and tool-use boundaries</span></li>
<li><span>Familiarity with</span><span>ISO 27001 or SOC 2</span><span>.<br></span></li>
</ul>
<p><span>Nice to Have</span></p><br>
<ul>
<li><span>Terraform and policy-as-code: tfsec, Checkov, OPA/Conftest</span></li>
<li><span>Experience building or bootstrapping a security program</span></li>
<li><span>Bug bounty participation, published CVEs, or documented security research</span></li>
<li><span>Hands-on certifications: OSCP, OSWE, eMAPT</span></li>
<li><span>Incident response experience — triage, containment, root-cause analysis</span></li>
<li><span>Red teaming or purple teaming experience</span></li>
</ul> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Cairo, Egypt</p><p><br><b>Job Family Group:</b></p><br>Customer Operations<p><br><b>Worker Type:</b></p><br>Regular<p><br><b>Posting Start Date:</b></p><br>August 5, 2026<p><br><b>Business Unit:</b></p><br><p><br><b>Experience Level: </b></p><br>Experienced Professionals<p><br><b>Job Description: </b></p><br><p><b>Job Purpose: </b></p><br><p>This job sits within the Customer Operation Journey forming a critical part of the Customer Fulfilment Cycle. The Customer Success Specialist provides high quality frontline support to existing Shell Customers from Order to payment. Customer Operations Specialist drives proactive communications, value-adding interactions, and effective issue resolution, providing best-in-market Customer experience. Customer Value Proposition that sets Shell apart from its competitors. And supports Account Managers in on-boarding Customers to Shell and delivering all relevant changes to the customer agreement throughout the contract life cycle. The CSS pricing and the contract set up, amendment and management process.</p><br><p>Follows and adjusts procedures, guidelines, and work instructions. Discusses these changes with other departments and ensures quality and efficiency improvement of work activities.<br>• Advises internal stakeholders on topics related to own area of expertise. Interaction with others demands influencing and persuasion in a tactful manner to explain and advise on performed analyses of information.<br>• Identifies shortcomings in current processes, systems and procedures within the assigned unit and suggests improvements.<br> </p><br><p><b>Principal Accountabilities:</b></p><br><p>This role may focus on some or all the accountabilities below, depending on operational requirements. Businesses serviced include but are not limited to: Global Commercial, these activities cover all Customer levels including Key Accounts and Platinum Customers.</p><br><p><b>Order Management:</b></p><br><ul><li>Place, amend and orders, liaising with other service partners in LSC, OTD & Credit as required. </li><li>Provide change information of planned shipments to schedulers and scheduling admin team, particularly to VMI Customers.</li><li>Manage Delivery Status – take ownership of delivery status enquiries and troubleshooting; proactively tracking and Business Partners as required.</li><li>Delivery Schedule Support Service - proactively call out to Customer, to manage Delivery issues</li><li>Schedule standard and non-standard orders (packed product).</li><li>Process Returned Product.</li></ul><p><b>Credit Management:</b></p><br><ul><li>Debt Collection & Cash Allocation – Administer debt collection, including direct debit rejections, allocations, refund/write-off/write on management, Cash and non-cash security handling.</li><li>Block Order Management – Monitor open orders, review order status and action blocked orders.</li><li>Handle basic Customer credit enquiries.</li></ul><p><b>Dispute Management:</b></p><br><ul><li>Own the end to end Disputes process for Quantity, Pricing, Tax and Master Data Disputes. This includes logging of dispute, undertaking initial investigation and root cause analysis, liaising with key interfaces to resolve disputes. Close the loop with Customer on case outcome and confirm closure of case.</li></ul><p><b>Feedback and Issues:</b></p><br><p>Manage Customer complaints feedback and compliments. Liaise with resolution owners, and other Service Partners as required. Close the loop with customers.</p><br><p><b>Lubricant Service Administration:</b></p><br><p>Provide basic Customer advice about the scope of the Lubes Analyst Play Book, escalate any consultative advice to Technical Helpdesk. Coach Customers on how to use the Shell Lubes Analyst systems when recording new machines and oil samples</p><br><p><b>Contract Management:</b></p><br><ul><li>Work with Account Managers to provide pre-offer, offer and contract management support for standard and non-standard contract set up and maintenance, in compliance with the Offer Book.</li><li>Execute contract legal and fiscal requirements, working with local legal focals.</li><li>Follow-up directly with customers on missing contract documentation.</li><li>Ensure contracts are signed and stored in line with local country requirements.</li><li>Review contract performance as part of SCM process.</li><li>Own contract documentation archiving and termination of customer contracts.</li><li>Support preparing for tender bids.</li><li>Securing 100% Compliance.</li></ul><p><b>Pricing:</b></p><br><p>Set up and maintain end to end pricing data, including confirming pricing, managing price increases and changes, implementing rebates and charge backs, investment deals, invoice accuracy, and resolving pricing related errors and disputes (also covers Distributor DFOA Customers)</p><br><p><b>Trouble Shooting:</b></p><br><p>Provide “One Team” support for Sales in owning and resolving all Deal Making issue resolution. Work to uncover issue root cause of issues and implement sustainable fixes</p><br><p>Act as resolution owner of Customer complaints. Feedback outcomes to COS Order to Cash colleagues who will communicate with customers</p><br><p><b>Master Data Set Up & Amend:</b></p><br><ul><li>Maintain Sales Hierarchy, contract registers and banding adherence</li><li>Set up and amend Customer master data</li><li>Act as Resolution Owner for Master Data Disputes. Liaise with key interface, business partners and/or Customers to resolve them and perform invoice adjustment (in consultation with line manager and within the authorizations as applicable)</li><li>Process manual vouchers received from Retailers during offline card transactions</li><li>Product Lifecycle Data Management: maintain inclusions, exclusions and listings of products in support of PLM and Customer specific requirements</li></ul><p><b>General Inquiries:</b></p><br><p>Handle New Business - Receive request for information or quotation from potential new Customers and connect them to the appropriate contact within Shell</p><br><p><b>Education Requirement/Field of Study: </b> <span>Engineering Bachelor’s Degree</span></p><br><p><b>Requirements:</b></p><br><p><b>Skills & Experience:</b></p><br><ul><li><p>Bachelor degree preferred Engineering, Business, Economics & Marketing or equivalent experience.</p><br></li><li><p>Previous experience in Customer service or operations <span> - 2 to 3 years </span></p><br></li><li><p>English Language Proficiency.</p><br></li><li><p>Experience in Microsoft Office; GSAP</p><br></li><li><p>Data Analytics & Insights</p><br></li><li><p>Possess a strong Customer service ethic and ability to understand, meet and champion the Customer’s needs, while staying within the policies and procedures of Shell.</p><br></li><li><p>Able to demonstrate a continuous improvement mind-set.</p><br></li><li><p>Demonstrated communication and relationship building skills.</p><br></li><li><p>Demonstrate a willingness to be coached, showing an openness to feedback and performance improvement opportunities.</p><br></li><li><p>Value Chain Understanding.</p><br></li><li><p>Commercial & Economic Acumen.</p><br></li><li><p>Contract Management.</p><br></li></ul><p>-</p><br><p><br><b>DISCLAIMER:</b></p><br>Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer. </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Job Description<br><p>At NIQ, the world’s leading consumer intelligence company, we transform data into insights that shape the future of global commerce. With a legacy dating back to 1923 and a cutting-edge AI-powered platform, we empower brands and retailers to understand consumer behavior across every channel and market. </p><br><p>The Strategic Analytics & Insights (SA&I) division at NielsenIQ is a powerhouse of data-driven strategy, designed to help businesses navigate complexity and unlock growth. By integrating Advanced Analytics Consulting, Consumer & Marketing Insights, and BASES innovation testing, SA&I delivers tailored, actionable solutions that empower clients to make smarter decisions faster. Within this context, the Senior Sales Executive plays a critical role as an individual contributor, responsible for driving revenue growth, expanding client relationships, and identifying new business opportunities across the SA&I portfolio. </p><br><p>The Senior Sales Executive will be responsible for generating profitable revenue and expanding the adoption of SA&I solutions across assigned clients and prospects. This role requires a strong consultative mindset, combining commercial acumen with deep understanding of analytics-driven solutions to address client challenges. You will act as a trusted advisor to clients, leading sales conversations, uncovering business needs, and positioning SA&I’s full portfolio to drive measurable impact. </p><br><p><strong>Responsibilities </strong></p><br><ul><li>Drive Revenue Growth: Own and deliver against individual sales targets by expanding existing accounts and acquiring new clients. </li><li>Build & Manage Pipeline: Develop and maintain a robust, high-quality sales pipeline with accurate forecasting and consistent progression of opportunities. </li><li>Identify Opportunities: Proactively uncover new revenue streams, use cases, and stakeholders within client organizations. </li><li>Expand Client Relationships: Engage with multiple levels of the organization, including senior stakeholders and C-level, to grow SA&I presence. </li><li>Consultative Selling: Understand client business challenges and translate them into tailored SA&I solutions aligned to their KPIs. </li><li>Lead Proposal Development: Own end-to-end proposal creation, working closely with Product Specialists, Client Services, and subject matter experts. </li><li>Cross-functional Collaboration: Partner with internal stakeholders (cluster teams, delivery, operations, finance) to ensure feasibility and strong commercial outcomes. </li><li>Voice of the Customer: Bring client feedback and market insights to internal teams to support continuous improvement and innovation. </li><li>Ensure Process Excellence: Follow internal processes, including CRM discipline, pricing and profitability guidelines, and sales governance. </li></ul><p><strong>Qualifications</strong></p><br><ul><li>Solid professional experience in market research, insights or consulting</li><li>Experience in sales / business development in the above mentioned fields is a plus </li><li>Ability to work under pressure to deliver & exceed revenue targets</li><li>Strong consultative selling skills and ability to navigate multi-stakeholder environments. </li><li>Good understanding of data analytics, insights, or consulting solutions and their business applications. </li><li>Awareness of market trends and industry dynamics impacting clients. </li><li>Strong communication and stakeholder management skills. </li><li>Active personality, resourceful and confident to proactively generate new client leads and convert into successful deals </li><li>Advanced English (mandatory). </li></ul><br>Additional Information<br><p><strong>Our Benefits</strong></p><br><ul><li>Flexible working environment</li><li>Volunteer time off</li><li>LinkedIn Learning</li><li>Employee-Assistance-Program (EAP)</li></ul><p>NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/</p><br>
<p><strong>About NIQ</strong></p><br><p>NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.</p><br><p>For more information, visit NIQ.com</p><br><p>Want to keep up with our latest updates?</p><br><p>Follow us on: LinkedIn | Instagram | Twitter | Facebook</p><br>
<p><strong>Our commitment to Diversity, Equity, and Inclusion</strong></p><br><p>At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion</p><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Job Description:</b></p><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><p><b><u>Job Purpose</u></b></p><br><br><p>The Jobholder is responsible for overall management of the MEA supplier base of specific categories. He/she will be ensuring excellent execution of the Global / Regional Category strategy and lead the COGs programs regionally. The job holder will handle the day-to-day management of his/her materials supply base including supplier performance. He/she is responsible for ensuring that materials for the factories are delivered as per the established KPIs by the relevant internal stakeholders.</p><br><br><p><b><u>Key Responsibilities</u></b></p><br><br><p><b>Maximize value for money</b></p><br><p>o Gain alignment on the category strategy with regional stakeholders and drive actions to implement strategy and deliver against cost saving activities.</p><br><p>o Lead the development and execution of Cost of Goods Sold (COGS) initiatives and specification changes in coordination with the relevant stakeholders.</p><br><p>o Own Resilience program in MEA in collaboration with SQA & R&D driving dual sourcing target, Non- bespoke target, as well as RMS VL in MEA under RMS deliverables.</p><br><p>o Participate in building the annual operating plan for the region and Ensure that the global/regional sourcing manager operating plan input is executed within the region.</p><br><p>o Ensure contractual allocation made by the sourcing manager.</p><br><p>o Negotiate and challenge supplier's quality, price (where appropriate, non-regional/global category materials), service, lead times, minimum order quantities & payment terms in order to get the best value for every dollar spent.</p><br><p>o Provide categories regional management for PPV.</p><br><p>o Provide the necessary support to MEA sites planning and logistics in ensuring supply continuity.</p><br><p>o Provide regional expertise and market intelligence for the Regional category teams.</p><br><p>o Provide Commercial leadership for new supplier introductions and approvals.</p><br><p>o Manage and provide input to the Strategic Sourcing on overall primes’ suppliers’ performance (quality and service).</p><br><p>o Provide the Commercial support to the activity management work streams.</p><br><p>o Provide Commercial leadership to help resolve supplier issues and non-conformance when site logistics are unable to.</p><br><p>o Accountable for new supplier and specification introduction/changes including supplier screening, selection and follow up on validation with Supplier Quality Assurance (SQA) and R&D</p><br><p><b>Optimize and protect the supply chain</b></p><br><p>o Contribute to World-class management of Working Capital through Day Raws and Packs Outstanding (DRPO) initiatives (e.g. stock reductions)</p><br><p>o Provide local/regional management of Purchase Price Variance (PPV) and buying performance metrics</p><br><p>o Manage the contracting process including request for quotation (RFQs) & tenders (where appropriate, non-regional/global category materials) and contract creation & PO issuance (samples) in line with the Mars policies and procedures.</p><br><p>o Manage Mars Intellectual Property with the support of the regional IP Commercial representatives, using the appropriate Confidentiality agreements and supply contracts in order to ensure Mars is protected. Ensure timely renewal of such agreements</p><br><p><b>Ensure responsible and continuous supply</b></p><br><p>o Provide necessary support to sites planning and logistics in ensuring supply continuity, managing stocks and pipelines.</p><br><p>o Ensure zero run-outs due to materials availability</p><br><p>o Accountable to ensure that supplier performance reviews are conducted bi-annually in coordination with SQA.</p><br><p>o Support SQA in developing supplier performance scorecards and provide commercial leadership for the proactive measurement of supplier performance (Supplier compliance scorecards)</p><br><p>o Provide input to the sourcing manager on overall supplier performance.</p><br><p>o Ensures that Continuous Improvement plans are in place and followed through with major suppliers.</p><br><p>o Manage & develop day to day relationship with suppliers and Provide commercial leadership to resolve disputes, supplier issues and non-conformance when site logistics and planning /SQA are unable to during the contractual period.</p><br><p>o Support SQA/Site Logistics and planning to ensure raw suppliers commit to resolving all reported non-conformances (quality or service)</p><br><p>o Provide information on volume forecast to global sourcing managers</p><br><p>o Monitor commodity trends periodically and provide local expertise and market intelligence for the Global category teams in order to anticipate future risks/opportunities</p><br><p>o Lead new supplier and specification introduction/changes including supplier screening, selection and follow up on validation with SQA and R&D</p><br><p>o Responsible, in alignment with SQA, to ensure that specifications are industry appropriate and can be efficiently delivered by potential suppliers</p><br><p>o provide support to sustainability initiatives (local/regional/global) to ensure compliance to targets in relation to raw materials</p><br><p>o Interact with R&D and ATG as needed in order to support the introduction of new raw materials &packaging materials</p><br><p>o Work closely with internal stakeholders & SQA in order to minimize the risks on the factory by developing backups for all raw materials</p><br><p>o Work closely with SQA in order to drive the local supplier development programs</p><br><p>o Work closely with internal stakeholders & suppliers to ensure the right specifications are purchased</p><br><p>o Ensure successful execution MEA packaging strategies for Paper, Flexibles and Rigids to ensure we have a long-term supply base.</p><br><p>o Implement Simply Brilliant initiatives for MEA to pilot all initiatives with the global lead.</p><br><p><b>Leverage External Capabilities</b></p><br><p>o Provide local expertise and market intelligence for the global category teams</p><br><p>o Provide Commercial leadership for new supplier introductions and approvals</p><br><p>o Support other functions in organizing supplier days</p><br><p>o Attend external forums and maintain market knowledge on new trends</p><br><br><p><b><u>Job Specifications/Qualifications</u></b></p><br><br><p>- Bachelor Degree</p><br><p>- 3-5 years of procurement experience preferably in the Fast Moving Consumer Goods (FMCG) field</p><br><p>- Fluent in English</p><br> </div>
<p><h4>Job Description</h4>
<p>He should be able to operate independently to provide quality work products to an engagement, to perform complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs. He should have experience and be able to apply Oracle methodology, company procedures, and leading practices. Ability and experience acting as the team lead on projects will be seriously taken into consideration. The successful candidate should be able to conduct C-level communication and effective communication with management of customer organizations. The candidate should also demonstrate proven expertise to deliver functional and technical solutions on moderately complex customer engagements.</p>
<p>Ideally, the candidate should be able to demonstrate 4-5 years of experience relevant to this position including 2 years consulting experience and holding a university degree. Ability to build rapport with team members and clients is essential. Ability to travel across MEA as needed.</p>
<p>We believe that different points of view are essential for innovation, and we will offer the chance to be part of an inclusive culture where individuality thrives. We aim to build sustainable relationships both internally with our colleagues, externally with our customers, and the communities we are part of.</p>
<h4>What Does Oracle’s Consulting Organization Do?</h4>
<p>We deliver Oracle Cloud solutions with speed, efficiency, and predictability based on our vast experience of more than 1,500 successful Cloud implementations in EMEA. Over 5,500 consultants across EMEA and JAPAC are passionately dedicated to ensuring Oracle Cloud success through our unparalleled experience and extensive global network. The One Oracle approach helps our clients reduce risk and maximize their return on investment. We look at our clients’ business holistically to ensure business outcomes and empower continuous innovation.</p>
<p>The initial collaboration is through a contractor relationship with Oracle Consulting with high probabilities for converting to Oracle employee based on performance, delivery quality, ability to travel, and personality of the candidate.</p>
<h4>The Job – Oracle Cloud HCM Consultant</h4>
<p>An exciting, high-profile opportunity exists to join our growing Oracle Consulting MEA Delivery team (known internally as Pharos team) as a Senior Principal, or Principal HCM Consultant, or a HCM Workstream Lead for Oracle Cloud implementations across the MEA region depending on your experience. Your role will be to implement Oracle HCM Fusion for customers typically across MEA.</p>
<ul>
<li>Work with the Project Manager and Solution Architect to plan the HCM implementation project workstream</li>
<li>Analyse customer business requirements, define solution parameters and specifications</li>
<li>Map requirements with Oracle Fusion capabilities</li>
<li>Conduct formal workshops with the client to agree on the solution design, displaying knowledge of the business environment in defining the customer’s needs</li>
<li>Work with offshore and/or local team to configure the solution</li>
<li>Support business comparison test plans and activities</li>
<li>Assess business and technical impacts of solutions</li>
<li>Perform software version control and maintain periodic compilation schedule</li>
<li>Conduct knowledge transfer to the customer</li>
<li>Ensure project accomplishment on time, on quality, as contracted, and meeting customer satisfaction</li>
<li>Ability to manage the stream deliverables</li>
<li>Responsible for data migration and cutover topics for the stream</li>
<li>Responsible for issue resolution post-go-live and transition to support</li>
<li>Ability to assist and provide the technical team with any business clarification required for technical developments</li>
</ul>
<p>The following skills will be considered a plus and will open to you a great HCM career:</p>
<ul>
<li>Strong knowledge of Payroll Fast Formula and Retro Payment functionalities</li>
<li>Strong knowledge of PL/SQL</li>
<li>Knowledge about Reports / OTBI is a plus</li>
<li>Knowledge about Compensation / OTL Modules is a plus</li>
</ul>
<h4>What You’ll Bring</h4>
<p>Your enthusiasm, knowledge, and customer-centricity will help us remain the number one cloud company in the world.</p>
<ul>
<li>Education level/Qualifications: University degree in relevant field</li>
<li>Professional HCM consulting experience as practitioner and/or implementation consultant/Lead</li>
<li>Proven experience implementing at least three or more of the Oracle Fusion HCM modules</li>
<li>Understanding of HCM business process area for core engine, UAE, KSA, and typical integrations</li>
<li>Superior ability to understand, articulate, and address business issues, business drivers, and needs</li>
<li>Able to plan and facilitate design sessions. Able to conceptualize a solution of significant scope, across multiple business processes</li>
<li>Very good presentation and communication skills</li>
</ul>
<h4>What We Offer</h4>
<ul>
<li>International team with diverse backgrounds</li>
<li>Strong and supportive consulting community</li>
<li>Opportunities for learning and to work with cutting edge technologies</li>
<li>Conversion to Oracle employee based on results, performance, and contribution</li>
</ul>
<p>Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.</p>
<p>True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.</p>
<p>We’re committed to including people with disabilities at all stages of the employment process.</p>
<p>Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.</p></p><p></p>
About us Labib Funk + Associates (LFA) is Headquartered in El Segundo, with offices in Glendale and Irvine, and has effectively produced and managed the structural design of projects from concept design through construction since 2003. LFA focuses on structural, shoring, civil, and EBM engineering design and consulting and has experience in the design of new structures, renovation of existing structures, and excavation shoring. We work closely with clients during the development, design, and construction phases to provide a high quality of service. By offering vertically integrated Structural, Civil, and Shoring Engineering Design services, LFA can simplify the design and coordination process, providing services efficiently for any one discipline, or all three.<br>Position Summary We are hiring Structural Project Manager at all levels in our Cairo office to work on a large variety of interesting U. S. building projects in all market sectors including high-rise building developments and seismic retrofits requiring performance-based design and analysis Lead delivery of complex projects, including high-rise and performance-based design, while managing teams and project execution.<br>Key Responsibilities Lead structural design and technical delivery Manage and mentor engineers and drafters Review calculations, models, and drawings Coordinate with U. S. teams, architects, and consultants Monitor team efficiency and workload while coordinating with company Principals and internal teams to ensure alignment on project objectives, technical approach, and resource planning Track schedules and project progress Lead coordination meetings and resolve technical issues Oversee RFIs, submittals, and construction support<br>Qualifications BS in Civil/Structural Engineering (Master’s preferred)10–15 years experience Experience in reinforced concrete, steel, and wood design Leadership and project delivery experience Familiarity with U. S. codes (ACI, ASCE, IBC, NDS) preferred PE license preferred Performance-based design experience a plus ETABS, SAFE (or similar) Strong written and verbal English communication skills<br>Key Competencies Attention to detail and accuracy Ability to manage multiple priorities and deadlines Problem-solving and decision-making skills Professionalism and confidentiality Team-oriented mindset with proactive initiative<br>Work Environment Office-based role within a professional engineering setting<br>What We Offer• Work on large-scale U. S. high-rise and complex building projects• Exposure to advanced performance-based design methodologies• Strong career growth and technical development opportunities• Collaborative international team environment• Competitive compensation
At Sana Commerce, we're committed to creating an inclusive environment because we know our diverse workforce is one of our greatest strengths.<br><br>B2B commerce is evolving fast and Sana Commerce is built to lead it. We help manufacturers, distributors, and wholesalers create seamless digital buying experiences that strengthen customer relationships and drive real business growth.<br><br>We're on a mission to become the go-to commerce platform for B2B companies navigating complexity at scale. That means constantly pushing the boundaries of what's possible in ERP-integrated commerce and building a team bold enough to get us there.<br><br>At Sana Commerce, we’re looking for a Head of Financial Planning & Analysis (FP&A) to help shape how we plan, measure, and support our business as we continue to grow globally.<br><br>You’ll play a critical role in driving financial planning and modelling, strengthening our reporting and data foundations, and shaping pricing and commercial decisions. Leading across FP&A, pricing and deal desk, revenue controlling, and credit control, you’ll turn financial insights into better business decisions while building a more automated and scalable finance function.<br><br>Why This Role Matters<br><br>This role holds the model the company plans with, the prices it sells at, the cash it collects and the support the whole business relies on-reporting to the VP Finance, with regular exposure to the CEO. What you’ll get:<br><br>The opportunity to make an impact at a fast-growing Saa S scale-up; A global and customized onboarding program (9,1/10 rated by previous hires); Working closely with global leaders on strategic initiatives;A hybrid working model - 3 days from the office, 2 days from home;<br><br>Job Description<br><br>What you'll be doing:<br><br><br>Planning & financial modelling<br><br>Own the integrated financial model-P&L, cash, headcount and ARR bridge-as the single source of truth for budget, reforecast and long-range plan. Lead the annual budget and the rolling reforecast cycle, with clear version control and assumption logs. Build driver-based models linking pipeline, conversion, price, volume, churn and headcount to revenue, margin and cash. Own the business case and pricing model for every new product coming through-volume, price, margin, cannibalisation and launch cash requirement. Run scenario and sensitivity analysis on the decisions that matter pricing moves, hiring plans, market entry, partner models and M&A. Own Saa S unit economics and cohort modelling-ARR, NRR/GRR, churn, CAC, CAC payback, CLTV, gross margin and Rule of 40. Pricing & monetisation<br><br>Own the pricing and packaging framework: list price architecture, editions, modules, pricing metrics and the rules that govern them. Lead the annual price review, indexation and uplift strategy-quantify revenue, margin and churn impact before go-live and track it after. Build the pricing evidence base: elasticity, willingness-to-pay, competitive benchmarking and margin-by-deal analysis. Own discount governance and the deal desk-approval matrix, floor prices, margin thresholds and exception handling. Track realised price against list price-the price waterfall-and drive recovery of identified leakage Ensure pricing decisions are executable in CPQ, billing and the ERP. Finance operations & organisational support<br><br>Own the finance support function across the organisation, acting as the key finance partner for Sales, Customer Success and Delivery on deal structures, project control, revenue, margins and commission data. Ensure high-quality and timely support while identifying root causes and continuously automating operational finance processes. Drive the shift from manual processing toward more scalable, analysis-focused ways of working. Reporting & data<br><br>Own company-wide management reporting, including the monthly pack and weekly dashboards, ensuring leadership works from one trusted set of numbers. Manage the Data Analyst and own the finance data layer across ERP, billing, CRM and BI, maintaining clear definitions, reconciliation and data quality. Turn variance analysis into actionable insights that support better business decisions. Revenue controlling, credit control & governance<br><br>Own revenue and credit control, including collections, DSO, performance controlling, OPEX, and revenue recognition under IFRS 15, while maintaining strong financial controls and data integrity. Partner with Sales and Customer Success to balance cash collection with customer relationships, while continuously improving revenue operations and finance processes across O2C and R2R. Leadership & scope<br><br>Lead and develop the FP&A, pricing, revenue controlling and credit control team plus the data analyst. Work cross-functionally across Finance, Commercial, Product, Delivery and Operations, influencing without direct authority. <br><br>Qualifications<br><br>What you’ll bring:<br><br>8+ years in FP&A, controlling or commercial finance, with experience in Saa S, technology or manufacturing-a recurring-revenue background is preferred, and manufacturing or distribution is equally welcome given the customers we serve. Genuinely hands-on. you have run a close, chased a debtor and fixed a broken report yourself, and you are happy to do so again before you build the team that does it. A process and automation mindset-you see a manual step and want it gone; comfortable with ERP, billing and BI tooling and with specifying what should be automated. Demonstrable ownership of pricing and packaging in B2B Saa S-you have set prices, defended them and measured the result. Advanced financial modelling-driver-based, scenario and cohort-with strong Excel plus a planning or BI tool. Controlling discipline and working knowledge of revenue recognition under IFRS 15; credit control experience is a plus. <br><br>Additional Information<br><br>Our values <br><br>At Sana Commerce, our values guide everything we do: <br><br>Champions of Our League – We balance quick wins with long-term success. Supercharge Our Customers – We help our customers succeed by continuously improving their digital commerce experience. Determined to Grow – We embrace challenges and keep raising the bar. Bold Together – We achieve more by supporting one another. Job descriptions don’t cover everything. Even if you do not meet every single requirement, we have ambitious plans and we value experienced professionals who share our vision and look forward to growing with us. If you believe your background is a strong match, we strongly encourage you to apply and include your motivation.
Due to the continuing success and growth of our AESG team, a fantastic opportunity has opened up at our award-winning Specialist Consultancy, Engineering and Advisory Firm.<br><br>We are headquartered in London, Riyadh, Singapore and Dubai, Cape Town, Cairo & Sydney working throughout the Middle East, Europe and Asia. Our areas of expertise are represented in four core verticals: Building Engineering, Planning and Infrastructure, Strategy and Advisory and Commissioning, Handover and Asset Management.<br><br>We pride ourselves in being leaders in the industry in each of the services that we offer. We have one of the largest dedicated team with decades of cumulative experience in sustainable design, fire and life safety, cost management, façade engineering, commissioning, building performance, waste management, environmental consultancy, carbon management and acoustics.<br><br>Job Purpose<br><br>Responsible for managing, organizing, and maintaining all project documentation for the Façade division in accordance with company standards, client requirements, and project procedures. Ensures that all technical documents, drawings, reports, and correspondence are accurately recorded, distributed, and controlled to support efficient communication and collaboration between internal teams, clients, and external stakeholders.<br><br>Qualification / Experience<br><br>Diploma or Bachelor’s Degree in Business Administration, Engineering, or related field. Minimum of 4–6 years of experience in document control within an engineering consultancy or construction environment. Proven experience with electronic document management systems (e.g., Aconex, Asite, BIM 360, Share Point, etc.). Familiarity with ISO 9001 quality management standards and document control best practices.<br><br>GENERAL EXPECTANCY<br><br>Moderate experience and proficiency in multiple competencies. Capable of handling tasks with supervision.<br><br>Responsibilities<br><br>Establish, implement, and maintain document control procedures in alignment with company and client standards. Manage the receipt, review, registration, tracking, and distribution of all incoming and outgoing project documentation (drawings, reports, RFIs, submittals, correspondences, etc.). Ensure proper document version control, maintaining updated and accurate records of revisions, approvals, and issue statuses. Maintain the project filing system (both electronic and hard copy) to ensure accessibility, traceability, and confidentiality of documents. Coordinate with project teams, design leads, and external consultants to ensure timely submission and approval of deliverables. Manage and maintain electronic document management systems (EDMS) such as Aconex, Asite, BIM 360, or similar platforms. Train and support team members on the proper use of the document management system and ensure adherence to standards. Generate and distribute periodic document status reports and logs to support project monitoring and audits. Serve as the main point of contact for document control activities within the FLS team. Liaise with internal departments and external stakeholders to facilitate efficient flow of information Support project managers and discipline leads in ensuring deliverables meet submission deadlines and format requirements. Manage correspondence logs and ensure all communications are properly registered and traceable. Ensure all documentation complies with project quality standards, naming conventions, and transmittal protocols. Conduct periodic audits of document control processes to ensure consistency and accuracy. Support project close-out activities, including the preparation and archiving of final project documentation and handover packages.<br><br>COMPETENCIES<br><br>Leadership / Management skills:<br><br>As individuals gain experience and expertise, they may move into supervisory positions incorporating management or supervision of tasks or small projects. This role entails comprehending mentor guidance while still taking the initiative, occasionally seeking guidance to ensure successful performance.<br><br>Communication / Collaboration:<br><br>Engage in more complex interactions, such as active participation in meetings, presenting to small groups, and contributing to team discussions. Working as part of a team (collaboration). Clear communication with good listening skills. Be patient, adaptable and take responsibility.<br><br>Technical Knowledge / Expertise:<br><br>Collaborate with more experienced colleagues, leveraging their valuable insights and feedback. Develop analytical skills and ability to autonomously execute operational or project sub-tasks following instruction.<br><br>Creativity / Innovation:<br><br>Start actively participating in creative projects. Contribute ideas and solutions that align with their role's responsibilities. Collaborate with colleagues and learn to refine and expand upon concepts, demonstrating adaptability and flexibility.<br><br>Client Focus / Relationship Building:<br><br>Manage communication on project delivery with support from more senior team members. Attend Client meetings and support more senior team members in Client facing activities.<br><br>Strategic Vision / Planning:<br><br>Begin to contribute to the larger picture. Buy-in to corporate and divisional strategy. They learn to create simple project plans, prioritise tasks, and coordinate with colleagues.<br><br>Demonstrated Knowledge Base And Professional Skillset<br><br>Time Management / Planning:<br><br>Individuals may take on roles that involve coordinating tasks and projects. They learn to create project timelines, delegate tasks, and use basic project management tools. Begin to understand the importance of planning and scheduling. Focus on setting priorities, identifying and reducing common distractions.<br><br>Industry Experience / Thought Leadership:<br><br>Ability to support Consultants in project management and delivery by handling larger subsets of tasks<br><br>Project Management / Operational Delivery:<br><br>Assist and contribute to the successful delivery of projects by independently carrying out project tasks and support more senior team members in project management. Commence taking on elements of project management. They develop skills in task management, process optimisation, and problem-solving.<br><br>Leadership / Team Management Experience:<br><br>Demonstrates strong willingness to learn and develops enthusiasm for the principals of leadership and management. Takes a role of a team member that contributes to shared goals. Uphold AESG Core Values.<br><br>Commercial Acumen / Business Development<br><br>General awareness of commercials within the Consulting industry. Support more senior team members in the commercial management of projects.<br><br>Problem Solving / Decision Making<br><br>As individuals gain experience, they actively practice problem-solving and decision-making techniques. They learn to analyse situations, gather information, and propose solutions. They also begin to participate in team discussions and contribute to problem-solving efforts.<br><br>Employee Focus / Process Compliance:<br><br>As individuals gain experience, they actively contribute to creating a positive employee experience. They may organise team building activities and participate in employee feedback discussions. They start to grasp the connection between employee engagement and organisational performance. Prepares and maintains policy or process related documents.<br><br>Upholding AESG Core Values<br><br>Client-centricity & Collaboration: Laisses with clients to understand their needs. Ensure quick rapport and active listening. Adaptability & Flexibility: Assume responsibilities outside your role. Innovative Culture: Have the courage to try a new way of working or method.
Bid Coordinator Company: United Delta for Information Technology Department: Commercial / Bid Management Reports To: Bid Manager Location: Cairo, Egypt Employment Type: Full-Time About United Delta United Delta is a technology and digital transformation company delivering enterprise solutions across the Middle East. Our capabilities span Hyperautomation & Low-Code, Middleware & API Management, Artificial Intelligence, Data & Analytics, CRM, Enterprise Digital Solutions, and Airport Digital Transformation. We work closely with leading technology partners and enterprise and government customers to deliver complex digital transformation initiatives across the region. Role Overview United Delta is seeking a highly organized and detail-oriented Bid Coordinator to support our Bid Manager and wider commercial team in managing the end-to-end coordination of proposals, tenders, RFPs, RFIs, and other bid submissions. The Bid Coordinator will play a key role in ensuring that bid activities are properly planned, coordinated, documented, and submitted on time. The successful candidate will work closely with Sales, Presales, Delivery, Finance, Legal, Technology Practices, Partners, and Management to collect and consolidate the information required for high-quality and compliant submissions. This role is particularly suited to someone who is highly organized, comfortable working under deadlines, and capable of coordinating multiple stakeholders and bids simultaneously.<br> Key Responsibilities Bid & Proposal Coordination Support the Bid Manager in coordinating the complete bid lifecycle for RFPs, RFIs, RFQs, tenders, proposals, and related commercial submissions. Review tender and RFP documentation to identify submission requirements, deadlines, mandatory documents, formats, and evaluation criteria. Prepare and maintain bid checklists, compliance matrices, submission trackers, and action plans. Coordinate the collection of technical, commercial, legal, financial, and administrative inputs from internal stakeholders. Track outstanding actions and proactively follow up with contributors to ensure deadlines are met. Coordinate clarifications and questions related to tender requirements. Support the preparation, formatting, consolidation, proofreading, and quality review of proposal documents. Ensure final submissions comply with customer instructions and United Delta's internal standards. Coordinate electronic and physical bid submissions where required. Internal Stakeholder Coordination Work closely with the Bid Manager, Sales, Presales, Delivery, Finance, Legal, HR, and Technology Practice teams throughout the bid process. Schedule and coordinate bid kick-off meetings, review sessions, and final submission reviews. Document agreed actions, owners, and deadlines and ensure appropriate follow-up. Escalate potential delays, missing inputs, compliance risks, and other bid-related issues to the Bid Manager. Support coordination with subcontractors and technology partners for quotations, Statements of Work, technical documentation, certifications, and other required inputs. Proposal Documentation & Quality Maintain United Delta's proposal templates and ensure consistent use of approved corporate formats. Support the preparation and maintenance of standard company information, capability statements, customer references, CVs, certifications, project references, and other reusable bid content. Review submissions for formatting, consistency, completeness, grammar, and overall presentation quality. Ensure appropriate document version control throughout the bid lifecycle. Maintain accurate records of submitted proposals and their supporting documentation. Bid Tracking & Reporting Maintain an up-to-date tracker of active, upcoming, submitted, won, lost, and cancelled bids. Track key bid milestones, submission dates, clarification deadlines, and dependencies. Support the Bid Manager in preparing regular bid status reports for management. Maintain records of bid outcomes and support win/loss analysis. Help maintain an organized repository of previous proposals, RFP responses, customer requirements, commercial documents, and reusable content. Support continuous improvement of United Delta's bid management processes, templates, and knowledge base. Qualifications & Experience Bachelor's degree in Business Administration, Marketing, Management, Information Technology, Engineering, or a related discipline.1–3 years of experience in bid coordination, proposal management, sales support, commercial operations, project coordination, or a similar role. Previous experience within an IT services, systems integration, consulting, software, or technology organization is highly preferred. Exposure to government or enterprise RFPs and tendering processes in Saudi Arabia or the GCC is an advantage. Experience coordinating multiple internal and external stakeholders under strict deadlines is highly desirable. Required Skills Excellent organizational and coordination skills. Strong attention to detail. Excellent written and verbal communication skills in Arabic and English. Arabic communication skills are highly desirable. Strong proficiency in Microsoft Word, Power Point, Excel, and related productivity tools. Ability to understand and follow complex RFP instructions and compliance requirements. Strong document formatting and presentation skills. Effective stakeholder management and follow-up capabilities. Ability to manage multiple bids and competing deadlines simultaneously. Strong sense of ownership and accountability. Ability to work effectively in a fast-paced and deadline-driven environment.<br><br>Preferred Attributes We are looking for someone who is:Highly organized – able to keep multiple submissions, documents, actions, and deadlines under control. Detail-oriented – capable of identifying missing information, inconsistencies, and compliance gaps. Proactive – follows up without waiting to be reminded. Deadline-driven – understands that bid submission deadlines are non-negotiable. Collaborative – comfortable coordinating with senior stakeholders across different functions. Commercially aware – understands that every proposal ultimately supports a business opportunity. Calm under pressure – able to maintain quality even during demanding submission periods. Key Performance Indicators (KPIs) Performance in this role will be measured against areas including:On-time bid submission rate. Bid compliance and completeness. Accuracy of bid documentation. Timely collection of stakeholder inputs. Quality and consistency of proposal documentation. Bid tracker and repository accuracy. Reduction in last-minute submission issues. Internal stakeholder responsiveness and coordination. Contribution to improving United Delta's overall bid management process.<br> Working Relationship with the Bid Manager The Bid Coordinator will work closely with the Bid Manager, who will retain overall ownership of bid strategy, governance, commercial positioning, and final submission quality. The Bid Coordinator will primarily ensure that the operational and coordination aspects of each bid are executed effectively—including tracking requirements, coordinating stakeholders, managing documentation, monitoring deadlines, and ensuring submission readiness. Together, the Bid Manager and Bid Coordinator will ensure that United Delta's bids are compliant, competitive, professionally presented, and delivered on time.
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<p><strong>About Us </strong></p><br><p>At InterContinental Hotels & Resorts our role is to put the glamour into international travel. That is where you come in. When you are part of the InterContinental Hotels & Resorts brand you are more than just a job title.</p><br><p>At InterContinental Hotels & Resorts we look for people who are charming, confident, and internationally-minded; people who know what it takes to exceed guest expectations.</p><br><p>Join us as a Shift Engineer. You will have ambition, talent and obviously, some key skills. Because, for this vital role, were looking for someone who: - has Sense of hospitality - has prior work experience in hotel operational departments - has proven track record successful administration - has great interpersonal skills.</p><br><p><strong>Your day to day </strong></p><br><ul><li><p><span><span>Maintain the hotel in your qualified trade to the desired standard</span></span></p><br></li><li><p><span><span>Shift inspection and rectification </span></span></p><br></li><li><p><span><span>Complete work orders as requested by the Chief Engineer to meet customer requirements</span></span></p><br></li><li><p><span><span>Initiate/identify project work required throughout the hotel</span></span></p><br></li><li><p><span><span>Implement and action the preventative maintenance program</span></span></p><br></li><li><p><span><span>Demonstrate flexibility in changing the work schedule in light of guest priorities</span></span></p><br></li><li><p><span><span>General building minor maintenance repairs</span></span></p><br></li><li><p><span><span>Ensure pool chemical level is in accordance with legislative requirements, is vacuumed and surrounding area maintained to standards established</span></span></p><br></li><li><p><span><span>Ensure plant rooms are checked and cleaned and are in operating order</span></span></p><br></li><li><p><span><span>Carry pager and respond to requests from departments regarding minor maintenance issues throughout the day</span></span></p><br></li><li><p><span><span>Conduct lighting checks to ensure all globes are in working order</span></span></p><br></li><li><p><span><span>Investigate reported faults for laundry and kitchen equipment</span></span></p><br></li><li><p><span><span>Carry out any minor repairs to guest rooms or public areas</span></span></p><br></li><li><p><span><span>Liaise directly with departments regarding the completion of work orders and priorities in order of guest satisfaction</span></span></p><br></li><li><p><span><span>Occupational Health and Safety Responsibilities</span></span></p><br></li><li><p><span><span>Demonstrate Awareness of OH&S policies and procedures and ensure all procedures are conducted safely and within OH&S guidelines</span></span></p><br></li><li><p><span><span>Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures</span></span></p><br></li><li><p><span><span>Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly</span></span></p><br></li><li><p><span><span>Initiate action to correct a hazardous situation and notify supervisors of potential dangers</span></span></p><br></li><li><p><span><span>Log security incidents and accidents in accordance with hotel requirements</span></span></p><br></li></ul><p><span><strong>People</strong></span></p><br><ul><li><span>Manage day-to-day staffing requirements, plan and assign work, and establish performance and development goals for employees. Provide mentoring, coaching, and regular feedback to help manage conflict and improve employee performance.</span></li><li><span>Educate and train all employees in compliance with governmental and safety regulations. Ensure staff is properly trained and has the tools and equipment to carry out job duties.</span></li><li><span>Build and maintain positive relationships with all internal customers and guests in order to anticipate their needs.</span></li><li><span>Anticipate guest needs, handle guest enquiries, and solve problems.</span></li><li><span>Create a positive hotel image in every interaction with internal and external customers.</span></li><li><span>Adhere to hotel brand standards.</span></li><li><span>Maintain a high level of product and service knowledge in order to explain and sell services and facilities to guests.</span></li><li><span>Assist guests and escort them to locations within the hotel at their request.</span></li><li><span>Maintain knowledge of special programs and events in the hotel in order to recognize and respond to guests’ needs.</span></li><li><span>Maintain current hotel information to be able to provide information to guests.</span></li><li><span>Demonstrate co-operation and trust with colleagues, supervisors, teams, and across departments.</span></li><li><span>Communicate well to ensure effective shift hand-overs.</span></li><li><span>Actively participate in organised meetings.</span></li><li><span>Interact with department and hotel staff in a professional and positive manner to foster good rapport, promote team spirit, and ensure effective two-way communication.</span></li><li><span>Be open to new ideas and make changes in the job and routine as required.</span></li><li><span>Work in line with business requirements.</span></li><li><span>Complete tasks as directed by Management.</span></li><li><span>Develop/update skills and knowledge (internally or externally) to reflect changed technology or changed work requirements.</span></li><li><span>Seek feedback on areas of shortfall.</span></li><li><span>Maximize opportunities for self-development.</span></li><li><span>Ensure that your work quality meets the standards required and complete tasks in a timely and thorough manner with minimum supervision.</span></li><li><span>Follow standards, policies, and procedures.</span></li><li><span>Meet hotel attendance and grooming standards.</span></li><li><span>Work effectively with customers and colleagues from different viewpoints, cultures, and countries.</span></li></ul><p><span><span><strong>Guest experience</strong></span></span></p><br><ul><li><p><span>Clarifies own job responsibilities and looks for opportunities that will increase skills and job knowledge</span></p><br></li><li><p><span>Understands how their role fits with others and contributes to the success of business</span></p><br></li><li><p><span>Understands the hotel’s facilities, products and services</span></p><br></li><li><p><span>Provides information when requested and promotes hotel’s services, facilities and special events</span></p><br></li><li><p><span>Implements department procedures and policies as needed</span></p><br></li></ul><p><span><strong>Responsible business</strong></span></p><br><ul><li><p><span>Strive for constant improvement and take responsibility for your own performance </span></p><br></li><li><p><span>Adhere to InterContinental Hotel Group Corporate Code of Conduct</span></p><br></li><li><p><span>Adhere to Hotel Handbook and general policies and procedures</span></p><br></li><li><p><span>Adhere to Engineering Policies and Procedures</span></p><br></li><li><p><span><span>Report problems to Management with suggestions for resolution</span></span></p><br></li><li><p><span><span>Demonstrate awareness and adhere to the occupational, health and safety legislation, policies and procedures. </span></span></p><br></li><li><p><span><span>Be familiar with the Hotel safety, first aid, fire and emergency procedures and operating equipment safely and responsibly.</span></span></p><br></li><li><p><span><span>Report security incidents and accidents in accordance with the Hotel requirements. </span></span></p><br></li></ul><p><span><strong>Accountability</strong></span></p><br><p><span>This is the lead maintenance job in a full-service hotel. May supervise a small maintenance staff. </span></p><br><p><span><strong>Qualifications:</strong></span></p><br><ul><li><p><span>Bachelor degree in mechanical or electrical engineering is a must. </span></p><br></li><li><p><span>Hotel experience preferred.</span></p><br></li><li><p><span>Must be able to speak local language(s) good command of English is mandatory</span></p><br></li><li><p><span>1 - 2 years of experience</span></p><br></li></ul><p><span><span><strong>What you can expect from us</strong></span></span></p><br><p><span><span>We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business. </span></span></p><br><p><span><span>Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. </span></span></p><br><p><span><span>IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. </span></span></p><br><p><span><span>So, join us and you’ll become part of our ever-growing global family.</span></span></p><br><br> </div>
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<span>This is a fully remote opportunity for the role of Sales / Appointment Setter (Inbound Lead Qualification & Sales Coordination).<br> Applications that include an introduction video will be prioritized.<br> Due to the fully remote nature of this position, candidates should be comfortable communicating through video calls.<br> ROLE TITLESales / Appointment Setter (Inbound Lead Qualification & Sales Coordination) ROLE SUMMARY You serve as the first point of contact between potential customers and the sales team.<br> Your responsibility is not simply answering inquiries—it is ensuring every inbound lead is qualified correctly, responded to promptly, and moved efficiently through the sales pipeline.<br> Every interaction should move a prospect one step closer to becoming a customer.<br> On a daily basis, you will encounter: high volumes of inbound inquiries leads with varying levels of buying intent incomplete customer information scheduling conflicts follow-up opportunities that require persistence multiple communication channels requiring quick response Your role is to prioritize qualified opportunities, maintain accurate lead records, and ensure no sales opportunity is lost due to poor follow-up or delayed communication.<br> This position requires initiative.<br> Waiting for reminders before responding to leads or following up on prospects creates missed revenue opportunities.<br> Filtering Signal: This role is not suitable for individuals who require constant supervision, avoid voice conversations, or struggle with sales follow-up and customer engagement.<br> CORE RESPONSIBILITIES (REAL-WORLD EXECUTION)1.<br> Inbound Lead Management (Speed & Response) Respond promptly to inbound inquiries received through landing pages, social media, email, and other marketing channels Gather missing information to properly qualify each prospect Ensure every lead receives timely communication Identify high-intent opportunities and prioritize accordingly 2.<br> Lead Qualification (Sales Pipeline Management) Qualify leads based on budget, business profile, urgency, and buying intent Categorize leads into Tier 1, Tier 2, or Tier 3 according to established qualification criteria Route qualified opportunities to the appropriate sales representative Escalate hot prospects requiring immediate sales engagement 3.<br> Appointment Setting (Sales Coordination) Schedule discovery calls and sales meetings with qualified prospects Coordinate calendars to maximize appointment availability Confirm appointments and send reminders when necessary Follow up with prospects who miss scheduled meetings 4.<br> CRM & Lead Tracking (Pipeline Accuracy) Maintain accurate lead records and sales pipeline stages Update prospect information after every interaction Ensure notes, tags, and follow-up dates remain current Assist with future migration from spreadsheets into CRM platforms when required 5.<br> Follow-up & Pipeline Ownership (No Lead Left Behind) Execute timely follow-up activities with warm and inactive prospects Re-engage leads that have stalled in the sales process Monitor outstanding actions until appropriate resolution Ensure opportunities are never lost because of delayed communication 6.<br> Social Media Lead Support (Engagement & Conversion) Publish approved marketing content across social media platforms Monitor inbound messages and engagement Respond appropriately to inquiries or endorse qualified prospects to the sales process Track social-generated leads for reporting purposes 7.<br> Reporting & Sales Administration (Visibility) Maintain accurate lead trackers and activity reports Report appointment numbers, lead sources, and qualification outcomes Identify recurring issues affecting lead conversion Maintain organized documentation supporting sales activities REQUIREMENTS (Non-Negotiable) Previous experience in Sales, Appointment Setting, Inside Sales, or Lead Qualification Fluent verbal and written communication in both English and Egyptian Arabic Comfortable handling voice-based sales conversations Strong lead qualification and objection-handling skills Experience scheduling appointments and coordinating calendars Familiarity with CRM systems, lead pipelines, and sales processes Strong organizational and time management skills Able to manage multiple conversations while maintaining attention to detail Comfortable working independently with minimal supervision Quick learner with the ability to adapt to new tools and workflows Candidates who avoid proactive follow-up or depend on constant direction are unlikely to succeed in this role TOOLS Asana Email Google Calendar Google Workspace / Microsoft Office Social Media Platforms (Facebook, Instagram, LinkedIn, etc.<br>) CRM systems (current spreadsheet tracker with future CRM migration) WHAT WE VALUE MOST You respond quickly to new sales opportunities.<br> You qualify leads accurately rather than simply forwarding inquiries.<br> You maintain an organized and reliable sales pipeline.<br> You proactively follow up instead of waiting for prospects to respond.<br> You communicate professionally over voice and written channels.<br> You help maximize conversion through consistent execution.<br> You take ownership of every lead until the appropriate next step is completed.<br> WHAT THIS ROLE IS NOT Not a customer support position focused solely on answering questions Not a passive administrative role that only schedules meetings Not a social media management position Not a cold-calling role focused exclusively on outbound prospecting Not a role where leads are forwarded without qualification Not suitable for individuals uncomfortable with voice communication or proactive follow-up POSITION DETAILS Remote Full-time US business hours or overlapping schedule as required Independent contractor engagement Fast-paced sales environment with performance expectations Consistent responsiveness and follow-through are essential APPLICATION INSTRUCTIONS To apply, please answer the scenario below: Scenario: A prospect submits an inquiry through the company website requesting more information about the service.<br> During your initial call, you discover they have the budget and authority to purchase but are hesitant because they are comparing several competitors.<br> Task: Describe your actions during the first 15 minutes of handling this lead.<br> Explain how you would qualify the prospect, address their concerns, schedule the discovery call, and document the interaction.<br> We are evaluating: Sales communication skills Lead qualification process Decision-making and prioritization Follow-up strategy Organization and attention to detail Clear thinking and practical sales judgment are more important than writing style.<br> Benefits Paid Time Off HMO Fully Remote Work</span> </div>
<p><h4>JLL empowers you to shape a brighter way.</h4>
<p>Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.</p>
<p>We are looking for a Workplace Experience Ambassador for our Integrated Facility Management business line.</p>
<h4>About JLL</h4>
<p>We’re JLL. We’re a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate.</p>
<p>If you’re looking to step up your career, JLL is the perfect professional home. At JLL, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You’ll also make long-lasting professional connections through sharing different perspectives, and you’ll be inspired by the best. We’re focused on opportunity and want to help you make the most of yours. Achieve your ambitions – join us at JLL!</p>
<h4>Role purpose</h4>
<p>The Workplace Experience Ambassador team are the owners of the internal and external visitor experience. The role exists to provide the highest possible standards of engagement with our internal and external customers through all front-of-house and meeting & event services. Whilst providing front of house services is a key deliverable, the team is also responsible for standards of presentation, administration and delivery of all meeting and events services and areas, so will work in a variety of settings. Building Ambassadors must be customer and quality obsessed, demonstrate a high level of security awareness at all times and have clear knowledge of all onsite emergency and evacuation procedures.</p>
<h4>What this job involves</h4>
<ul>
<li>Take ownership of the internal and external visitor experience, to ensure all interactions leave the customer with a positive, memorable experience</li>
<li>Delivery of all core front of house services such as sign-in, badging, luggage, lost and found and deliveries</li>
<li>Receive, direct and relay telephone, email and other queries via front of house</li>
<li>Greet, assist and direct candidates, new hires, visitors and the general public appropriately</li>
<li>Continual awareness of all onsite events, to ensure visitor experience is personalised and optimised</li>
<li>Proactively contribute to maintaining the highest standards of presentation and functionality across the identified front of house and meeting and event areas, with great attention to detail</li>
<li>Undertake physical setup of meeting and event spaces, in line with team guidelines and EHS considerations</li>
<li>Monitor meeting room environments including furniture, signage, equipment, temperature, fabric and consumables, ensuring fine detail is captured</li>
<li>Create and efficiently maintain up-to-date outlook, conference room finder and SharePoint room booking systems for the identified meeting and event spaces</li>
<li>High awareness of local area services such as shops, restaurants, hotels and transport, in order to support customers</li>
<li>Daily liaison with one-team partners such as security and janitorial teams on the coordination of meetings and events</li>
<li>Provide timely, accurate and personalized response to meetings and events enquiries</li>
<li>Work flexibly in different settings as part of the team</li>
<li>Coordinate the daily updating of room booking displays in line with local and regional processes</li>
<li>Play a key part in supporting onsite space audits and walk-the-store processes</li>
<li>Support and cover other facilities team services as required, such as trouble ticket requests, incoming and outgoing mail and courier services, site inspections, and one-off or administrative tasks</li>
<li>Every day is different, and in all these activities, we’d encourage you to show your ingenuity.</li>
</ul>
<h4>Sounds like you? To apply you need to be / have:</h4>
<ul>
<li>Experience in reception, concierge or related field</li>
<li>Previous catering or hospitality experience is desirable</li>
<li>Excellent people skills and ability to interact with a wide range of client staff and demands</li>
<li>Previous experience of working within a high profile corporate environment</li>
<li>Facilities management exposure would be beneficial</li>
<li>Fluency in English and local language</li>
<li>Strong PC literacy and proven ability to manage daily activities using various systems</li>
<li>Very high attention to detail</li>
<li>Outstanding customer service skills with the ability and confidence in communicating to customers at all levels, both written and verbal</li>
<li>Ability to maintain professionalism at all times and be an ambassador of the team</li>
<li>Be an excellent team player with the want to go above and beyond for each other</li>
</ul>
<h4>What you can expect from us</h4>
<p>You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things.</p>
<p>Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay.</p>
<p>Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you.</p>
<h4>Location:</h4>
<p>On-site – Cairo, EGY</p>
<h4>Job tags:</h4>
<p>Hiring</p>
<p>If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!</p>
<p>At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.</p>
<h4>Equal opportunity employer statement</h4>
<p>Jones Lang LaSalle (“JLL”) is an equal opportunity employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – please request accommodation through the appropriate channels.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>As a Shift Manager within Amazon Last Mile Logistics (AMZL), you will lead end-to-end station operations, driving operational excellence across safety, quality, productivity, and customer experience. This is a hands-on leadership role where you will own shift-level performance, manage a diverse team of associates and delivery associates, and ensure all operational KPIs are met or exceeded. You will be expected to think critically, act decisively, and drive continuous improvement in a fast-paced, high-volume delivery environment.<br>Key job responsibilities<br>Safety & Compliance: Champion a culture of safety across the station. Ensure full compliance with Amazon safety standards, including OTR/UTR protocols, PPE adherence, FICO scorecard, and DIVC processes. Conduct regular safety walks and drive zero-incident performance.<br>Operational Performance: Own shift-level KPIs including FDDS, DEA, FPY, DPPH, and CIT. Conduct daily performance reviews, deep dives on metric misses, and drive root cause analysis with corrective actions to closure.<br>Quality Management: Monitor and improve quality metrics (Concessions, DNR, Damages, CPS, OOJ). Implement standard work across all processes and ensure SOP adherence at every level of the operation.<br>Team Leadership & Development: Lead, coach, and develop a team of associates and delivery service partners. Drive engagement, conduct structured career conversations, and build a high-performance culture. Prioritize coaching over corrective action — develop talent before escalating.<br>Process Improvement: Identify operational bottlenecks and implement data-driven process improvements. Collaborate cross-functionally with ACES, RME, L&D, and Transport to optimize workflows and reduce waste.<br>Shift Standardization: Partner with peer managers to standardize processes across shifts, ensuring consistent execution and seamless handoffs. Maintain accurate DBR updates and ensure continuity of operations across the weekend.<br>Stakeholder Collaboration: Work closely with DSP partners, Transport Planning, Finance, and central teams to align on capacity planning, cost management, and peak readiness.<br>- 1+ years of employee and performance management experience<br>- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience<br>- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays<br>- 1+ years of performance metrics, process improvement or lean techniques experience<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div>
Role Objectives:As a Customer Experience Lead you'll play a pivotal role in shaping the experience of every Breadfast customer. You'll lead and inspire a team of CX Senior Associates & Associates, driving performance, ensuring top-notch service, and fostering a growth-oriented environment.<br>Roles & Responsibilities:Motivate, mentor, provide constructive feedback, and coach the team, guiding them to success by identifying development needs and providing personalized support Empower the team to handle complex or escalated customer issues confidently, ensuring customer satisfaction Analyze interactions, create reports, and validate complaints to identify areas for improvement within Breadfast's offerings. Communicate them effectively with other teams and follow through for resolution Develop a deep understanding of customer needs and communicate this feedback to drive ongoing product enhancements Manage schedules, overtime, and vacation requests while ensuring team adherence to procedures and high-quality service delivery Evaluate team and individual performance, utilizing KPIs to measure success and identify areas for improvement Proactively seek ways to boost productivity and customer satisfaction, fostering a culture of continuous learning and growth.<br>Required EDUCATION, KNOWLEDGE, AND SKILLS:Bachelor's Degree in any relevant field2 to 3 years of experience leading a team and have a passion for inspiring and motivating others Excellent written and verbal communication skills in both Arabic and English Experience with CRM systems and embrace technology to enhance operations Thrive in a fast-paced environment with rotational shifts and changing priorities Initiative, accurate, and manage multiple tasks effectively Responsible and have a high sense of ownership and commitment.
Job Title: Facility & Administration Coordinator Reports To: BUD - Egypt Business Unit: ACCBC - Egypt Function: Facilities & General Administration Location: (6th October Plant & New Cairo Office), Egypt Grade: TBC <br>Job Purpose To provide structured administrative support to management - covering appointments, travel, presentations, and correspondence - together with invoice, courier, and pantry administration, while directly managing facilities operations including employee transportation, meal allowances, general facility upkeep not covered by the Maintenance team, and outsourced facility-service vendors. The role works alongside the Maintenance, Procurement, and HSE teams to ensure smooth office and plant operations and satisfactory service delivery across all assigned locations.<br>Operating Context The role operates across office and plant locations within ACCBC's Egypt facility at 6th of October City - a regulated, cost-disciplined, multi-department manufacturing and commercial environment requiring high coordination discipline across administration, facilities, and cross-functional support. The role covers a dual scope - general administration and facilities management - working alongside dedicated Maintenance, Procurement, and HSE functions, with clear hand-off protocols to each specialist function on technical, sourcing, and compliance matters.<br>Key Roles and Responsibilities Section I - Administration A. Management & Executive Administrative Support Support management with scheduling and coordination of appointments and meetings, arrange and coordinate travel logistics for management and employees (flights, hotels, visas, ground transportation), and prepare presentations, reports, and correspondence as required. Manage incoming and outgoing correspondence ensuring timely responses and follow-up, record and distribute minutes of meetings, and organise and coordinate workplace events and logistics - partnering with HR where relevant for engagement events, Ramadan Iftar, and similar activities. B. Invoice, Documentation & Courier Administration Process and follow up invoice requests related to facilities, in-plant services, and DHL/courier charges - matching invoices to purchase orders or requests and routing for approval in a timely manner, while maintaining organised records of all administrative and facilities-related invoices and documentation. Coordinate DHL/courier shipments including dispatch, tracking, and documentation for office and plant - and track and follow up on payment status with Finance to ensure timely settlement. C. Pantry & Office Supplies Manage pantry requests and replenishment across office and plant locations, coordinate office supplies and consumables, track usage, and minimise excess. Raise purchase and replenishment requests to Procurement and follow up on delivery to ensure timely availability of pantry items and office supplies across all locations.<br>Section II - Facilities D. Facilities & Maintenance Coordination Directly manage all facility items and general maintenance not covered by the dedicated Maintenance team - including office and washroom cleaning, minor fixes, fixtures, and general upkeep - and coordinate with the Maintenance team on technical and engineering maintenance needs, logging, following up, and escalating repair requests as required. Coordinate with the Procurement team on facility-related purchase and vendor-sourcing requests - and coordinate with the HSE team on day-to-day safety observations, walkthroughs, and hazard reporting, escalating findings to the relevant function for action. Conduct regular checks on facility services to ensure quality and compliance with standards, escalating gaps as needed - and maintain office and facility standards to ensure an orderly, professional, and audit-ready environment at all times. E. Meals, Meal Allowances & Future Catering Planning Process and submit employee meal-allowance requests and payments to Finance accurately and on time - and support planning for a future on-site cafeteria and catering service, including needs assessment, vendor and cost benchmarking, and rollout coordination once approved. Once catering is introduced: manage cafeteria operations and daily consumption covering usage, stock, and wastage; coordinate daily staff meal orders and the hot-meal and catering programme; and liaise with catering vendors on menu planning, quality, hygiene, and cost control. F. Employee Transportation & Vendor Management Manage employee transportation services including bus routes, schedules, and contracts across locations - following up transportation contracts, renewals, invoices, and payments, and managing day-to-day vendor relationships for outsourced facility-service providers (cleaning, transportation, and catering once introduced). Conduct periodic employee satisfaction surveys on facility services (transportation, cleaning, meals and catering) and use feedback to drive service improvements - and coordinate and support office and site workers including office assistants, tea staff, cleaners, and drivers, covering daily task follow-up and monthly recaps. G. Leadership & Visitor Facilities Support Prepare and set up meeting rooms and boardrooms for leadership meetings - ensuring readiness for seating, AV/IT, and refreshments - and coordinate facility readiness for leadership and VIP/visitor site visits covering access, parking, hosting, and catering arrangements. Act as the point of contact between the leadership team and the Maintenance, Procurement, and HSE functions for facility-related needs and escalations - and support leadership with on-site event logistics including town halls, offsites, and leadership meetings from a facilities and administration perspective.<br>Key Performance Indicators Administrative Service Quality Timely and accurate scheduling of management appointments and travel arrangements Invoice processing turnaround time and accuracy Quality and timeliness of presentations, reports, minutes, and correspondence Facilities & Vendor Performance Meal-allowance payments submitted to Finance on time - 100% on-time target Employee satisfaction survey scores for facility services (transportation, cleaning, meals/catering) Cafeteria consumption, stock, and wastage within target ranges (once catering is operational) Timely resolution and escalation of facility, maintenance, procurement, and HSE requests Vendor and outsourced-service performance and issue-resolution turnaround Operational Efficiency Pantry and office-supply request fulfilment turnaround DHL/courier dispatch and documentation accuracy Regular facility-service checks and employee feedback surveys completed on schedule Effective coordination and hand-off with the Maintenance, Procurement, and HSE teams<br>Required Experience and Qualifications Minimum Qualifications Bachelor's degree or Diploma in Business Administration or a related field. Minimum Experience Minimum 3-5 years in an administration or facilities-support coordination role. Demonstrated experience supporting management with appointments, travel, and presentations. Proven experience managing outsourced facility-service vendors including cleaning, transportation, and catering. Experience processing invoices, matching to purchase orders, and tracking payments. Experience coordinating across multiple locations (office and plant). Knowledge and Skills Excellent MS Office skills - Excel, Word, and Power Point - for reports, presentations, and documentation. Working knowledge of AI tools (e.g. Claude, Chat GPT) to support drafting, research, and productivity. Excellent command of English and very good command of Arabic; presentable, customer-facing manner. Very good communication, presentation, and team-working skills. Strong organisational skills and documentation discipline; able to maintain accurate records across multiple workstreams simultaneously. Strong coordination and stakeholder management skills for working alongside Maintenance, Procurement, and HSE functions across multiple workstreams.