Operation Specialist Jobs in Egypt

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><em><strong>This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.</strong></em></p><br><p>Our client is a growing private aviation company committed to delivering safe, efficient, and exceptional flight operations. As the company continues expanding its operations, they are seeking a <strong>Flight Operations Coordinator</strong> to support the day-to-day execution of private aircraft operations by coordinating logistics, communicating with key stakeholders, and ensuring every flight operates smoothly within a fast-paced Part 135 environment.</p><br>Role Overview<p>The <strong>Flight Operations Coordinator</strong> will be responsible for coordinating daily flight logistics between pilots, passengers, Fixed Base Operators (FBOs), maintenance providers, brokers, hotels, ground transportation vendors, and internal teams. The <strong>Flight Operations Coordinator</strong> will support operational planning, vendor management, customer communication, documentation, and flight coordination while ensuring accurate, timely, and efficient execution of every flight. This role is ideal for someone with private aviation experience who thrives in fast-paced operational environments and enjoys solving logistical challenges while delivering exceptional customer service.</p><br>Location<p><strong>Fully Remote | 9:00 AM - 5:00 PM EST</strong></p><br>Key ResponsibilitiesFlight Coordination &amp; Operational Support<ul><li><p>Coordinate daily flight logistics with pilots, passengers, brokers, FBOs, ground transportation providers, hotels, and maintenance vendors.</p><br></li><li><p>Communicate flight schedules, operational updates, and itinerary changes to all stakeholders.</p><br></li><li><p>Support the Operations team in managing day-of-flight logistics.</p><br></li><li><p>Monitor operational timelines and proactively identify scheduling conflicts or disruptions.</p><br></li></ul>Vendor Management<ul><li><p>Coordinate hotels, rental vehicles, fuel providers, catering, and other operational vendors.</p><br></li><li><p>Assist with maintaining preferred vendor relationships and pricing.</p><br></li><li><p>Verify pilot expense reports and supporting documentation for accuracy and compliance.</p><br></li><li><p>Monitor vendor performance and escalate service issues when necessary.</p><br></li></ul>Customer &amp; Broker Communication<ul><li><p>Serve as the primary point of contact for brokers, passengers, pilots, and vendors throughout the flight coordination process.</p><br></li><li><p>Provide timely updates regarding delays, itinerary changes, and operational adjustments.</p><br></li><li><p>Deliver exceptional customer service in time-sensitive situations.</p><br></li></ul>Documentation &amp; Operational Compliance<ul><li><p>Maintain accurate flight records and operational documentation.</p><br></li><li><p>Ensure operational information is properly recorded within internal systems.</p><br></li><li><p>Support administrative tasks that contribute to efficient daily flight operations.</p><br></li></ul>Team Collaboration<ul><li><p>Collaborate closely with Operations, Maintenance, Dispatch, and Executive Leadership.</p><br></li><li><p>Support process improvements that enhance operational efficiency and customer experience.</p><br></li><li><p>Contribute to a collaborative and solutions-oriented team environment.</p><br></li></ul>QualificationsExperience<ul><li><p><strong>2–5 years</strong> of experience coordinating private aviation or <strong>Part 135</strong> flight operations.</p><br></li><li><p>Prior experience supporting business aviation flight departments is required.</p><br></li><li><p>Experience coordinating with pilots, FBOs, maintenance providers, brokers, and third-party vendors.</p><br></li><li><p>Familiarity with FAA regulations and private aviation operational procedures is highly preferred.</p><br></li><li><p>Experience managing multiple flight operations simultaneously.</p><br></li></ul>Skills<ul><li><p>Exceptional organizational and multitasking abilities.</p><br></li><li><p>Strong verbal and written communication skills.</p><br></li><li><p>Ability to prioritize multiple flights and competing operational demands.</p><br></li><li><p>Experience using flight operations or scheduling software.</p><br></li><li><p>Proficiency with Microsoft Office Suite.</p><br></li><li><p>Strong operational documentation and recordkeeping skills.</p><br></li><li><p>Excellent customer service and relationship management skills.</p><br></li><li><p>Strong problem-solving abilities and attention to detail.</p><br></li><li><p>Ability to remain calm under pressure in time-sensitive environments.</p><br></li><li><p>Professional, proactive, and highly accountable.</p><br></li></ul>What Success Looks Like<ul><li><p>Flight operations are coordinated accurately, efficiently, and with minimal disruption.</p><br></li><li><p>Pilots, passengers, brokers, and vendors consistently receive timely and professional communication.</p><br></li><li><p>Vendor relationships are effectively managed, resulting in reliable operational support.</p><br></li><li><p>Flight documentation, expense reporting, and operational records remain accurate and organized.</p><br></li><li><p>Internal teams rely on the Flight Operations Coordinator as a dependable operational partner.</p><br></li><li><p>Operational processes continue to improve through proactive communication and collaboration.</p><br></li></ul>Opportunity<p>This is an exciting opportunity to join a growing private aviation company where operational excellence is essential to every flight. As the <strong>Flight Operations Coordinator</strong>, you'll play a critical role in coordinating aircraft operations, supporting internal teams, and delivering an exceptional experience for passengers, pilots, and business partners while building a long-term career within the aviation industry.</p><br><strong><u>Application Process:</u></strong>To be considered for this role these steps need to be followed:<ul><li><p>Fill in the application form</p><br></li><li><p>Record a video showcasing your skill sets</p><br></li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><em><strong>Envision Employment Solutions</strong></em><em> is currently looking for a </em><em><strong>Distribution Operations Manager</strong></em><em> for one of our partners, a leading Digital Bank!</em></p><br><p><strong>THE ROLE</strong></p><br><p>You run the network that puts the bank within physical reach. Every Point deployed, every vendor keeping it running, every incident that takes one offline comes through the operation you lead, and how well you manage it decides whether the network is there when customers need it. In a bank built digital first, the Points are where it still shows up in person, and you're the one who keeps that promise.</p><br><p><strong>WHAT YOU’LL DO</strong></p><br><ul><li>Manage and hold Point vendors accountable to contracted SLAs</li><li>Oversee Point deployment, installation, and decommissioning strategy across locations</li><li>Own Point network performance reporting and flag issues to the Banking Operations Director</li><li>Manage Point related incident escalations and ensure timely resolution</li><li>Ensure Points operate in compliance with regulatory and internal standards</li><li>Maintain oversight of documentation on Point locations, contracts, and vendor performance</li><li>Coordinate with Technology, Infrastructure, Compliance &amp; Risk teams on network issues</li><li>Manage and develop the L1 Operations Analyst</li></ul><p><strong>WHAT WE’RE LOOKING FOR</strong></p><br><ul><li>4 to 7 years in vendor management, field operations, or kiosk/ATM/self-service network management</li><li>Experience managing third-party service providers and holding vendors to SLAs</li><li>Strong operational coordination skills across multiple locations or sites</li><li>Familiarity with kiosk, ATM, or self-service terminal operations preferred</li><li>Experience in financial services or regulated environments preferred</li></ul><p><strong>YOU’LL THRIVE HERE IF YOU</strong></p><br><ul><li>You'd rather fix a vendor's recurring failure than log another ticket about it</li><li>You treat network uptime as a promise to the customer, not a KPI on a dashboard</li><li>You can coordinate across locations and teams without losing sight of the details</li><li>You want to build the network that makes a digital bank feel physically real</li></ul> </div>

???? WE’RE HIRING | OPERATIONS MANAGERDahab Zaman for Gold Trading is looking for a highly driven Operations Manager to take ownership of our day-to-day operations and build a scalable operating system for a fast-growing multi-branch business. This is not a traditional operations role. We are looking for someone who can build systems, lead people, improve performance, solve problems, and make the business run efficiently without depending on constant management intervention.???? YOUR MISSIONOwn and continuously improve the company’s operational performance across Branches, Sales Operations, Inventory, Order Fulfillment, Delivery, Customer Experience, People & Processes.???? KEY RESPONSIBILITIESOperations & Branch Management Lead daily operations across all branches. Establish clear operational standards and accountability. Monitor branch performance and identify operational gaps. Ensure consistent customer experience across all locations. Process & Systems Build and implement SOPs and workflows. Identify bottlenecks and eliminate unnecessary processes. Create scalable systems that support future expansion. Establish clear responsibilities, approval flows and controls. Performance Management Build and monitor operational KPIs. Track productivity, sales performance, fulfillment, errors and customer issues. Hold teams and managers accountable for results. Provide management with actionable weekly/monthly reports. Inventory & Gold Operations Ensure accurate inventory movement and reconciliation. Monitor transfers, receiving, sales and returns. Establish strong controls to minimize errors and operational risk. Coordinate closely with Finance and Management. People & Leadership Lead, coach and develop operations teams. Establish performance standards and incentive structures. Identify high performers and underperformers. Build a culture of ownership and accountability. Technology, AI & Automation Identify repetitive manual tasks and automate them. Leverage AI, CRM, ERP, POS and automation tools to improve efficiency. Build dashboards and management reports. Continuously look for ways to reduce cost and increase productivity.???? THE IDEAL CANDIDATE8–12+ years of relevant experience, with proven operational leadership. Experience managing multi-branch operations is highly preferred. Strong background in Retail, E-commerce, Financial Services or similar fast-paced businesses. Proven experience building SOPs, KPIs and operational systems. Strong leadership and people-management skills. Excellent analytical and problem-solving abilities. Strong Excel / Google Sheets skills. Experience with ERP / CRM / POS systems. Strong understanding of data, reporting and performance management. Comfortable working with AI and automation. Commercial mindset with strong understanding of sales, customer experience and profitability. Highly organized, proactive and accountable. Ability to work independently and make decisions. Builder mentality — not just a supervisor.⭐ WHAT SUCCESS LOOKS LIKEWithin the first 90 days, you should be able to:Build the system → Measure performance → Fix bottlenecks → Hold people accountable → Improve results. If you are the type of leader who says:“Give me the operation, and I’ll make it run better.”We want to hear from you.???? Location: New Cairo, Egypt???? Employment Type: Full-time???? Send your CV and a short introduction explaining the biggest operational problem you have solved in your previous role. / hr@dahabzaman.eg#Hiring #Operations Manager #Operations #Retail #Ecommerce #Leadership #Management #AI #Automation #Gold #Dahab Zaman

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About the Role We are looking for an experienced E-commerce Operations Manager to oversee end-to-end fulfillment operations across multiple e-commerce partners.<br> In this role, you will ensure every order is fulfilled accurately, delivered on time, and managed within agreed cost targets while maintaining operational excellence across warehousing, logistics, and last-mile delivery.<br> You will be responsible for optimizing supply chain operations, managing third-party logistics partners, driving operational efficiency, and ensuring scalable processes that support business growth.<br> You will also collaborate with the Ventures Director to evaluate new business opportunities and develop operational plans for prospective partners.<br> Key Responsibilities Own end-to-end e-commerce fulfillment operations from order placement to final delivery.<br> Ensure delivery, order accuracy, inventory, and operational cost KPIs are consistently achieved.<br> Manage warehouses, 3PL providers, and last-mile delivery partners to meet agreed SLAs and budgets.<br> Oversee returns and reverse logistics to maximize stock recovery and operational efficiency.<br> Plan operational capacity to support seasonal peaks and business growth without service disruption.<br> Standardize fulfillment processes to improve scalability and accelerate onboarding of new partners.<br> Monitor operational performance, analyze KPIs, and implement continuous improvement initiatives.<br> Collaborate with the Ventures Director to assess new opportunities and build operational proposals for prospective partners.<br> Work cross-functionally to improve inventory management, fulfillment workflows, and delivery performance.<br> Identify opportunities to optimize logistics partnerships and reduce operational costs across active accounts.<br> Bachelor's degree in Supply Chain, Logistics, Engineering, or a related field.<br> 6+ years of experience in supply chain, logistics, fulfillment, or retail operations.<br> 2–3 years of dedicated experience in e-commerce operations.<br> Proven experience managing warehouses, 3PL providers, and last-mile delivery partners.<br> Strong knowledge of fulfillment operations, inventory management, and reverse logistics.<br> Experience managing operational KPIs, including on-time delivery, order accuracy, inventory accuracy, and cost per order.<br> Excellent analytical, problem-solving, and stakeholder management skills.<br> Ability to thrive in a fast-paced, high-growth environment and manage peak operational periods.<br> Experience leading operational teams and driving process improvement initiatives.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Envision Employment Solutions is currently looking for a Distribution Operations Manager for one of our partners, a leading Digital Bank!<br> THE ROLE You run the network that puts the bank within physical reach.<br> Every Point deployed, every vendor keeping it running, every incident that takes one offline comes through the operation you lead, and how well you manage it decides whether the network is there when customers need it.<br> In a bank built digital first, the Points are where it still shows up in person, and you're the one who keeps that promise.<br> WHAT YOU’LL DO Manage and hold Point vendors accountable to contracted SLAs Oversee Point deployment, installation, and decommissioning strategy across locations Own Point network performance reporting and flag issues to the Banking Operations Director Manage Point related incident escalations and ensure timely resolution Ensure Points operate in compliance with regulatory and internal standards Maintain oversight of documentation on Point locations, contracts, and vendor performance Coordinate with Technology, Infrastructure, Compliance &amp; Risk teams on network issues Manage and develop the L1 Operations Analyst WHAT WE’RE LOOKING FOR 4 to 7 years in vendor management, field operations, or kiosk/ATM/self-service network management Experience managing third-party service providers and holding vendors to SLAs Strong operational coordination skills across multiple locations or sites Familiarity with kiosk, ATM, or self-service terminal operations preferred Experience in financial services or regulated environments preferred YOU’LL THRIVE HERE IF YOU You'd rather fix a vendor's recurring failure than log another ticket about it You treat network uptime as a promise to the customer, not a KPI on a dashboard You can coordinate across locations and teams without losing sight of the details You want to build the network that makes a digital bank feel physically real</span> </div>

We are looking for a highly motivated and results-driven Operations Manager to lead and optimize our logistics and express delivery operations. Key Responsibilities:• Manage end-to-end logistics operations, including pickup, sorting, transportation, and last-mile delivery.• Ensure operational KPIs are achieved, including on-time pickup and delivery performance.• Drive cost optimization and improve operational efficiency.• Lead, develop, and manage operational teams to achieve business objectives.• Oversee peak-season planning and resource allocation.• Ensure compliance with SOPs, safety standards, and company policies.• Analyze operational performance and implement continuous improvement initiatives.<br>Requirements:✔ Experience in Logistics, Express Delivery, E-commerce, or Supply Chain Operations.✔ Strong leadership and team management skills.✔ Experience in operations management, project management, or regional management is highly preferred.✔ Strong analytical and problem-solving abilities.✔ Ability to work in a fast-paced and dynamic environment.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Envision Employment Solutions is currently looking for an Infrastructure Operations &amp; Management Manager for one of our partners, a leading Digital Bank!<br> Job Summary The Infrastructure Operations &amp; Management Manager is responsible for the provisioning, operation, and resilience of the Bank's core infrastructure, including servers, storage, networks, and data centers.<br> This role ensures that staging, production, and testing environments are reliably hosted and available, and that the Bank's disaster recovery and backup capabilities meet business continuity requirements.<br> Responsibilities Provision and manage staging, production, and data center environments, including hosting of testing environments for systems under development.<br> Own the hosting, management, and operation of the Bank's data centers.<br> Operate and maintain core infrastructure, including servers, operating systems, storage, and networks.<br> Manage and operate storage and backup systems, ensuring data integrity and recoverability.<br> Ensure availability, resilience, and capacity planning across all environments to meet current and future business needs.<br> Own backup execution, recovery readiness, and disaster recovery (DR) capabilities, including regular DR testing.<br> Manage infrastructure patching, capacity upgrades, and lifecycle management of hardware and systems.<br> Coordinate with security teams to ensure infrastructure hardening and compliance with banking regulatory requirements.<br> Manage relationships with data center, hosting, and infrastructure vendors, including budget and contract oversight.<br> Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.<br> Minimum of 7 years of experience in infrastructure operations or data center management, ideally within banking or financial services.<br> Strong hands-on knowledge of servers, operating systems, storage, backup, and networking technologies.<br> Experience with data center operations, including on-prem, hybrid, and/or cloud infrastructure.<br> Solid understanding of disaster recovery (DR) and business continuity planning (BCP) principles.<br> Experience with virtualization technologies and infrastructure capacity planning.<br> Familiarity with regulatory and audit requirements applicable to banking infrastructure.<br> Strong leadership and vendor management skills.<br></span> </div>

Job Title: Retail Operations Team Leader<br>Job Summary:We are looking for a proactive and results-driven *Retail Operations Team Leader* to oversee the daily operations of our retail stores. The ideal candidate will ensure smooth store operations, lead the sales team, maintain inventory accuracy, monitor attendance, and deliver an excellent customer experience across all branches.<br> Key Responsibilities:* Oversee the daily operations of all assigned retail branches.* Lead, coach, and support the sales team to achieve sales targets.* Prepare staff schedules and monitor attendance in coordination with HR.* Ensure proper staffing coverage across branches when needed.* Conduct stock counts, monitor inventory levels, and report stock shortages.* Follow up on store merchandising, cleanliness, and overall operational standards.* Monitor daily sales performance and prepare operational reports.* Coordinate with HR, Warehouse, and other departments to ensure smooth store operations.* Resolve operational and customer issues promptly while maintaining a high standard of customer service.* Travel regularly between branches to ensure company standards are consistently maintained.<br>Requirements:* Bachelor's degree is preferred.* 2–4 years of experience in retail operations, preferably in fashion, beauty, cosmetics, or lifestyle brands.* Previous experience leading retail teams or managing multiple stores.* Strong leadership, communication, and problem-solving skills.* Good knowledge of inventory management and stock control.* Experience in staff scheduling and attendance management.* Good knowledge of Microsoft Excel and reporting.* Must own a car and hold a valid driving license.* Willingness and ability to travel regularly between company branches.* Ability to work flexible hours based on business needs.<br>Preferred Skills:* Leadership & Team Management* Retail Operations Management* Inventory & Stock Control* Sales Performance Management* Customer Service Excellence* Problem Solving* Time Management* Microsoft Excel & Reporting<br>Location: City Stars, Madinaty & upcoming branches (travel between branches is required).

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Envision Employment Solutions is currently looking for a FinCrime Operations Manager for one of our partners, a leading Digital Bank!<br> THE ROLE You run the operation that keeps financial crime out of the bank.<br> The team that checks who a customer is, watches how their money moves and gathers the evidence when something looks wrong is yours to lead, and where the line sits between what your team clears and what goes to Compliance is yours to hold.<br> WHAT YOU’LL DO Manage and develop the L1 fincrime operations analyst team Oversee CDD and EDD workflows, holding the quality and completeness of every check Own the escalation framework for flagged cases to Compliance, and hold the line on where operations ends and Compliance decides Monitor transaction monitoring alert triage and the quality of its outcomes Keep every fincrime process aligned to regulatory requirements and internal policy, and report operational performance to the Fraud and Fincrime Operations Director Serve as the operational liaison to Compliance, and work with them on process and policy improvement WHAT WE’RE LOOKING FOR 6 to 10 years in AML or finCrime operations, compliance or KYC within a bank or fintech Strong knowledge of CDD and EDD requirements, transaction monitoring and AML red flags Proven experience managing or leading operations teams in a regulated environment A deep understanding of case escalation protocols and the boundary of Compliance decisions Familiarity with finCrime technology platforms and alert management tools YOU’LL THRIVE HERE IF YOU You know exactly where operations end and a Compliance decision begins, and you never blur it You’d rather escalate a borderline case than let it pass because the queue is full You treat a CDD or EDD file as evidence, complete or not done You can turn a pattern of alerts into a process change, not just a clear queue</span> </div>

<p>Envision Employment Solutions is currently looking for a FinCrime Operations Manager for one of our partners, a leading Digital Bank!</p><p><strong>THE ROLE</strong></p><p>You run the operation that keeps financial crime out of the bank. The team that checks who a customer is, watches how their money moves and gathers the evidence when something looks wrong is yours to lead, and where the line sits between what your team clears and what goes to Compliance is yours to hold.</p><p><strong>WHAT YOU LL DO</strong></p><ul><li>Manage and develop the L1 fincrime operations analyst team</li><li>Oversee CDD and EDD workflows, holding the quality and completeness of every check</li><li>Own the escalation framework for flagged cases to Compliance, and hold the line on where operations ends and Compliance decides</li><li>Monitor transaction monitoring alert triage and the quality of its outcomes</li><li>Keep every fincrime process aligned to regulatory requirements and internal policy, and report operational performance to the Fraud and Fincrime Operations Director</li><li>Serve as the operational liaison to Compliance, and work with them on process and policy improvement</li></ul><p><strong>WHAT WE RE LOOKING FOR</strong></p><ul><li>6 to 10 years in AML or finCrime operations, compliance or KYC within a bank or fintech</li><li>Strong knowledge of CDD and EDD requirements, transaction monitoring and AML red flags</li><li>Proven experience managing or leading operations teams in a regulated environment</li><li>A deep understanding of case escalation protocols and the boundary of Compliance decisions</li><li>Familiarity with finCrime technology platforms and alert management tools</li></ul><p><strong>YOU LL THRIVE HERE IF YOU</strong></p><ul><li>You know exactly where operations end and a Compliance decision begins, and you never blur it</li><li>You d rather escalate a borderline case than let it pass because the queue is full</li><li>You treat a CDD or EDD file as evidence, complete or not done</li><li>You can turn a pattern of alerts into a process change, not just a clear queue</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>6 to 10 years in AML or finCrime operations, compliance or KYC within a bank or fintech</li><li>Strong knowledge of CDD and EDD requirements, transaction monitoring and AML red flags</li><li>Proven experience managing or leading operations teams in a regulated environment</li><li>A deep understanding of case escalation protocols and the boundary of Compliance decisions</li><li>Familiarity with finCrime technology platforms and alert management tools</li><li>You know exactly where operations end and a Compliance decision begins, and you never blur it</li><li>You d rather escalate a borderline case than let it pass because the queue is full</li><li>You treat a CDD or EDD file as evidence, complete or not done</li><li>You can turn a pattern of alerts into a process change, not just a clear queue</li></ul>

We&rsquo;re Hiring &ndash; Operations Coordinator (Female)A leading Logistics Company is looking for a dedicated Operations Coordinator (Female) to join our team.Requirements:* Bachelor’s degree in Commerce (English Section).* Fresh graduates are welcome to apply.* Strong communication and organizational skills.* Good command of English (written and spoken).* Good knowledge of Microsoft Office, especially Excel.* Ability to work under pressure and handle multiple tasks.Responsibilities:* Coordinate daily shipping and logistics operations.* Prepare and follow up on shipping documents.* Communicate with customers, shipping lines, and internal departments.* Track shipments and ensure timely updates.* Maintain accurate operational records and reports.* Support the operations team to ensure smooth workflow.* ⁠residence near sherton is preferred Location: sherton el matar el nozha Working Hours: Full-timeFrom Saturday to Thursday From 9 to 5<p><strong>تفاصيل إضافية</strong></p><ul><li>عدد الشواغر: 2</li><li>نظام الورديات: صباحية فقط</li></ul>

Career Opportunity in Saudi Arabia | Fuel Stations Operations Manager<br>A leading Petroleum Services Company in Saudi Arabia is looking for:<br>???? Fuel Stations Operations Manager<br>✈️ Relocation opportunity to Saudi Arabia???? Accommodation + ✈️ Air Tickets + ???? Transportation + Other benefits.<br>Requirements:<br>* Bachelor’s degree in Business Administration, Industrial Engineering, Mechanical Engineering, or a related field.* Minimum 7 years of experience in Operations, including at least 3 years in a supervisory/managerial role.* Proven experience in fuel station operations or the petroleum sector.* Strong experience managing multi-site operations, station teams, shifts, fuel inventory and sales.* Good knowledge of Saudi Ministry of Energy, Civil Defense, municipal and environmental requirements.* Experience in operational safety, maintenance coordination, inventory control and monitoring operational variances.* Good command of ERP systems and Microsoft Office/Excel.* Strong leadership, crisis management, analytical and problem-solving skills.<br>???? To apply, please send your updated CV to:Email: nourhanyasser224@gmail.comWhatsApp: 01205148673

Reports to: Deputy Director, CARES<br>Purpose:The job holder will manage the operation and maintenance (O&M) of the Center for Applied Research on the Environment and Sustainability (CARES) facilities in desalination, aquaculture, and agriculture. He or She will provide critical support for ongoing CARES experiments, ensuring their efficient execution and smooth day-to-day operation.<br>Responsibilities:Operations and Maintenance: Manage O&M of desalination, agriculture, and aquaculture facilities, ensuring sustainability, efficiency, and cost-effectiveness Research and Experiment Support: Supervise the execution of CARES experiments, providing technical support to researchers and staff Policies and Procedures: Develop, update, and implement O&M policies and SOPsFacility Upgrades and Infrastructure: Lead upgrades for infrastructure, equipment, and systems Safety and Compliance: Maintain safe work environments and ensure compliance with health and safety standards Emergency Management: Respond to operational emergencies, investigate causes, and implement corrective actions Inventory and Procurement: Manage spare parts, consumables, and supplier or service provider databases, initiate procurement as needed Contractor Oversight: Liaise with contractors to ensure quality, timely, and cost-effective delivery of services Reporting and Documentation: Prepare O&M reports and maintain facility-related documentation Scheduling and Task Prioritization: Plan daily operations, set priorities, and monitor task completion<br>Requirements:Minimum Education Requirements:Bachelor’s degree in mechanical, chemical, electrical, or civil engineering<br>Experience:Minimum of 10 years’ experience in process engineering, with a focus on water-related processes such as desalination, water treatment or aquaculture systems Proven experience in water process design, including technical calculations for component sizing, pump selection, piping, and valves<br>Skills:Advanced knowledge of O&M systems and compliance frameworks Strong leadership, mentoring, and problem-solving skills Proficient in business software, including Microsoft Word, Excel, and Power Point Strong interpersonal skills, being able to engage effectively with contractors, researchers, and all relevant stakeholders Highly detail-oriented and exceptionally organized Self-motivated, creative, and energetic Able to work effectively under pressure Skilled at multitasking and tracking progress across multiple activities Capable of preparing detailed project Bills of Materials (BOM), as well as technical and financial reports<br>This position is open until September 20 th, 2026Placement is based on the candidate’s experience and skills. Only candidates who make it to the shortlist will be contacted<br>"The American University in Cairo is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals with disabilities are encouraged to apply."<br>“We thank all individuals who have expressed interest in working at The American University in Cairo.”

<p>We are seeking an experienced Media Operations Lead to oversee the daily operations of the Media Operations team, ensuring efficient execution of media processing workflows while maintaining the highest quality standards. This role is responsible for leading a team of Media Operators, managing production capacity, driving operational excellence, and supporting strategic initiatives that improve workflow efficiency and service delivery.</p><p><strong>Team Leadership &amp; Performance Management</strong></p><ul><li>Lead, coach, and manage a team of approximately of Media Operators working across multiple shifts.</li><li>Conduct regular one-to-one meetings to provide coaching, feedback, and performance support.</li><li>Develop and implement individual development plans (IDPs) for each team member.</li><li>Monitor team performance, productivity, quality, and operational KPIs.</li><li>Foster a collaborative, accountable, and high-performing team culture.</li></ul><p><strong>Operations Management</strong></p><ul><li>Manage workforce planning, shift coverage, leave scheduling, and resource allocation.</li><li>Perform capacity planning to optimize resources and meet production demands.</li><li>Prepare production reports, operational dashboards, and performance metrics.</li><li>Coordinate with the Traffic team to prioritize, assign, and monitor daily production tasks.</li><li>Ensure operational processes are followed while maintaining quality standards and SLAs.</li></ul><p><strong>Process Improvement &amp; Projects</strong></p><ul><li>Lead transition projects including system migrations and workflow enhancement initiatives.</li><li>Identify opportunities to improve operational efficiency and productivity.</li><li>Support implementation of new tools, systems, and best practices.</li><li>Collaborate with cross-functional teams to ensure successful project delivery.</li></ul><p><strong>Quality &amp; Compliance</strong></p><ul><li>Ensure adherence to company quality standards, security policies, and operational procedures.</li><li>Support issue resolution and escalation management.</li><li>Promote continuous improvement across the department.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Media, Mass Communication, Multimedia, or a related field.</p><p>5 7 years of experience in media operations or post-production.</p><p>Minimum 2 years of leadership experience.</p><p>Strong understanding of digital media workflows, video/audio assets, metadata, artwork, and subtitle processing.</p><p>Hands-on experience with Adobe Premiere Pro.</p><p>Experience in workforce planning, capacity planning, and production reporting.</p><p>Experience leading operational improvement and transition projects.</p><p>Good written and spoken English.</p>

Job Summary We are looking for an experienced and hands-on Assistant Operations Manager – Catering to support the management and daily operations of our catering business. The role will assist in ensuring smooth service delivery, operational efficiency, food quality, and customer satisfaction while supporting the Operations Manager in achieving business targets. Key Responsibilities Support the Operations Manager in overseeing daily catering operations and service delivery. Ensure catering events and contracts are executed according to agreed standards, timelines, and client requirements. Coordinate with Kitchen, Service, Logistics, Procurement, and Support Teams to ensure smooth operations. Monitor food quality, presentation, hygiene, and service standards. Supervise catering teams and ensure proper staffing and workforce allocation according to operational requirements. Support planning and execution of events, including setup, service, breakdown, and post-event activities. Monitor inventory, equipment, supplies, and operational resources to ensure availability and minimize waste. Handle operational issues and customer concerns, ensuring timely resolution and escalation when required. Ensure compliance with food safety, health & safety, and company policies and procedures. Monitor operational costs and support initiatives to improve efficiency and profitability. Prepare operational reports and provide regular updates to the Operations Manager. Support staff training, performance monitoring, and development. Build and maintain strong relationships with clients, suppliers, and internal stakeholders. Identify opportunities to improve service quality and overall operational performance. Requirements Bachelor’s degree in Hospitality Management, Hotel Management, Business Administration, or a related field.3–5 years of experience in catering, hospitality, foodservice, or related operations. Previous supervisory or team management experience is required. Strong knowledge of catering operations, event execution, and food service standards. Good understanding of food safety and hygiene standards.

Job Responsibilities:Oversee daily operations of the e Ticketing platform, ensuring reliability, efficiency, and scalability. Lead and develop the e Ticketing Operations Team, fostering a high-performance culture focused on service quality and innovation. Identify and implement improvements in ticketing workflows, customer journeys, and backend operations to enhance speed and accuracy. Collaborate with internal departments (IT, Customer Service, Finance) and external partners to ensure smooth integration and service delivery. Track KPIs such as transaction success rate, system uptime, customer satisfaction, and revenue growth. Provide regular reports and insights to leadership. Ensure all operations comply with legal, financial, and data protection standards, including fraud prevention. Support the Head of Tourism in expanding digital ticketing capabilities, launching new services, and aligning operations with business goals.<br>Qualifications:<br>Education:Bachelor's degree in Information Technology, Computer Science, or a related discipline. Familiarity with various operating systems and platforms.<br>Experience Minimum 12 years of relevant experience. Good knowledge in in digital ticketing, operations, or travel technology is preferred. Excellent leadership and people management skills. Strong analytical and problem-solving skills. Willingness to support and mentor junior staff. Excellent communication and stakeholder management abilities. Software technical experience is preferred. Experience with mobile ticketing, QR code systems, and customer journey mapping. Understanding of API integrations and CRM tools.

About the Role DB-El Railway Operation Egypt is looking for a Head of HR Operations to lead the development and delivery of an effective, scalable, and business-aligned HR operating model. In this role, you will oversee HR operations, employee lifecycle processes, workforce planning, HR governance, and people systems. You will work closely with senior leadership to ensure HR Operations supports organizational growth, operational readiness, and long-term business objectives. Key Responsibilities Define and execute the HR Operations strategy to support business objectives, operational readiness, and organizational growth. Lead and continuously optimize the end-to-end employee lifecycle, ensuring efficient, scalable, and compliant HR processes. Lead workforce planning activities to ensure the right workforce size, capabilities, and organizational structure. Establish and maintain a robust HR governance framework, including policies, standards, controls, and compliance mechanisms. Drive operational excellence through process optimization, standardization, automation, and continuous improvement. Lead the development and enhancement of HR systems, data management practices, and digital HR capabilities. Define, monitor, and analyze HR and workforce KPIs to improve organizational performance and service delivery. Partner with Operations, Finance, IT, Procurement, Legal, and other business functions to align workforce strategies with business requirements. Build, lead, and develop a high-performing HR Operations team capable of supporting a growing and operationally complex business. Act as a strategic advisor to executive leadership on workforce, organizational, and HR operational matters. Requirements & Qualifications Bachelor's degree in Human Resources, Business Administration, Management, Law, or a related field. A relevant postgraduate qualification is an advantage. Minimum 10 years of progressive HR experience, including at least 5 years in a leadership role within HR Operations, Shared Services, or Employee Administration. Strong knowledge of Egyptian labor law, social insurance regulations, payroll administration, and statutory employment requirements. Proven experience establishing, scaling, and optimizing HR operational processes, governance structures, policies, and internal controls. Experience supporting a fast-growing, multi-site, operational, infrastructure, transport, engineering, or project-based organization is highly desirable. Solid experience with HR Information Systems (HRIS), employee data governance, workflow automation, and HR reporting. Demonstrated ability to lead and develop HR teams while managing multiple priorities in a dynamic environment. Strong stakeholder management skills, with experience working with senior management, government authorities, auditors, and external service providers. Excellent analytical, organizational, problem-solving, and decision-making skills, combined with a high level of integrity and discretion. Fluency in Arabic and English, both written and spoken, is mandatory.

About the Role<br>We are looking for an experienced IT Operations Manager to lead and oversee the day-to-day IT operations and infrastructure environment across the Group. The role combines technical leadership and hands-on infrastructure management, ensuring the availability, reliability, security, performance, and continuity of critical IT systems and services. The ideal candidate will have strong experience across infrastructure and systems administration, excellent troubleshooting capabilities, and the ability to lead IT operations while remaining technically involved in day-to-day operations.<br>Key Responsibilities Manage and oversee day-to-day IT Operations and infrastructure services across the Group. Ensure the availability, reliability, performance, and continuity of critical IT infrastructure and services. Maintain hands-on involvement in troubleshooting complex infrastructure, systems, and operational issues. Manage and maintain servers, virtualization platforms, storage, backup systems, cloud infrastructure, and operating systems. Monitor infrastructure performance, availability, capacity, and utilization, and proactively address potential issues. Lead incident management, problem management, and root-cause analysis for major IT incidents. Establish and maintain effective backup, redundancy, disaster recovery, and business continuity arrangements. Ensure effective patching, system maintenance, configuration management, and infrastructure hardening in coordination with Cybersecurity. Review technical solutions, vendor proposals, and infrastructure designs and provide recommendations to IT management. Develop and maintain IT Operations SOPs, SLAs, technical documentation, infrastructure diagrams, and operational procedures. Work closely with the Service Desk to ensure effective escalation and resolution of complex technical issues. Support internal and external IT audits by providing technical documentation, evidence, and operational information. Identify opportunities to improve IT efficiency, service quality, automation, scalability, and cost effectiveness. Lead, coach, and develop the IT Operations team while maintaining strong technical involvement. Manage relationships with vendors, ISPs, managed service providers, and technology partners. Ensure effective communication and escalation during major incidents, outages, infrastructure changes, and critical IT issues. Stay up to date with emerging infrastructure, cloud, virtualization, automation, and IT Operations technologies.<br>Requirements Bachelor’s degree in computer science, Information Technology, Computer Engineering, or a related field.4+ years of relevant experience in IT Operations, Infrastructure, Systems Administration, or Technical Team Management. Strong hands-on experience in IT infrastructure and systems administration. Strong technical knowledge of:Servers and operating systems / Virtualization / Storage and backup / Cloud infrastructure / Enterprise infrastructure Good understanding of networking, cybersecurity, endpoint management, and IT service management. Strong experience in incident management, troubleshooting, root-cause analysis, and problem resolution. Experience managing vendors, ISPs, MSPs, and technology partners. Experience working within a medium- to large-scale organization. Strong analytical and problem-solving skills. Strong leadership and team-management capabilities, with the ability to remain technically hands-on. Excellent communication and stakeholder-management skills.<br>What We’re Looking For We are looking for someone who can balance technical depth with operational leadership — a manager who can lead the IT Operations function while also stepping in to diagnose and resolve complex technical issues when required. If you are a hands-on IT professional with strong infrastructure expertise and a passion for improving IT operations and service reliability, we’d love to hear from you.

About the Role<br>We are looking for an experienced IT Operations Manager to lead and oversee the day-to-day IT operations and infrastructure environment across the Group. The role combines technical leadership and hands-on infrastructure management, ensuring the availability, reliability, security, performance, and continuity of critical IT systems and services. The ideal candidate will have strong experience across infrastructure and systems administration, excellent troubleshooting capabilities, and the ability to lead IT operations while remaining technically involved in day-to-day operations.<br>Key Responsibilities Manage and oversee day-to-day IT Operations and infrastructure services across the Group. Ensure the availability, reliability, performance, and continuity of critical IT infrastructure and services. Maintain hands-on involvement in troubleshooting complex infrastructure, systems, and operational issues. Manage and maintain servers, virtualization platforms, storage, backup systems, cloud infrastructure, and operating systems. Monitor infrastructure performance, availability, capacity, and utilization, and proactively address potential issues. Lead incident management, problem management, and root-cause analysis for major IT incidents. Establish and maintain effective backup, redundancy, disaster recovery, and business continuity arrangements. Ensure effective patching, system maintenance, configuration management, and infrastructure hardening in coordination with Cybersecurity. Review technical solutions, vendor proposals, and infrastructure designs and provide recommendations to IT management. Develop and maintain IT Operations SOPs, SLAs, technical documentation, infrastructure diagrams, and operational procedures. Work closely with the Service Desk to ensure effective escalation and resolution of complex technical issues. Support internal and external IT audits by providing technical documentation, evidence, and operational information. Identify opportunities to improve IT efficiency, service quality, automation, scalability, and cost effectiveness. Lead, coach, and develop the IT Operations team while maintaining strong technical involvement. Manage relationships with vendors, ISPs, managed service providers, and technology partners. Ensure effective communication and escalation during major incidents, outages, infrastructure changes, and critical IT issues. Stay up to date with emerging infrastructure, cloud, virtualization, automation, and IT Operations technologies.<br>Requirements Bachelor’s degree in computer science, Information Technology, Computer Engineering, or a related field.4+ years of relevant experience in IT Operations, Infrastructure, Systems Administration, or Technical Team Management. Strong hands-on experience in IT infrastructure and systems administration. Strong technical knowledge of:Servers and operating systems / Virtualization / Storage and backup / Cloud infrastructure / Enterprise infrastructure Good understanding of networking, cybersecurity, endpoint management, and IT service management. Strong experience in incident management, troubleshooting, root-cause analysis, and problem resolution. Experience managing vendors, ISPs, MSPs, and technology partners. Experience working within a medium- to large-scale organization. Strong analytical and problem-solving skills. Strong leadership and team-management capabilities, with the ability to remain technically hands-on. Excellent communication and stakeholder-management skills.<br>What We’re Looking For We are looking for someone who can balance technical depth with operational leadership — a manager who can lead the IT Operations function while also stepping in to diagnose and resolve complex technical issues when required. If you are a hands-on IT professional with strong infrastructure expertise and a passion for improving IT operations and service reliability, we’d love to hear from you.

???? Job Opportunity: Billing Operations Manager – Manufacturing Sector We are seeking a detail‑oriented Billing Operations Manager to lead and oversee our commercial operations in Suez, Egypt. This role is ideal for professionals with strong experience in manufacturing invoicing, dispatch, documentation, and compliance.???? Role Objective To manage and streamline billing and commercial operations, ensuring accuracy, compliance, and efficiency across invoicing, dispatch, and documentation processes in support of manufacturing and supply chain activities.???? Key Responsibilities Invoice Management: Oversee preparation, verification, and processing of invoices with accuracy and compliance. Dispatch Oversight: Supervise dispatch schedules, logistics coordination, and timely delivery of goods. Commercial Documentation: Maintain purchase orders, delivery challans, GRNs, and statutory records. Vendor & Customer Coordination: Liaise with suppliers, transporters, and customers for smooth transactions. Compliance & Audit: Ensure adherence to GST, excise, and statutory requirements; support audits. MIS & Reporting: Generate periodic reports on billing, dispatch, and commercial activities. Cross-functional Collaboration: Partner with production, warehouse, and finance teams to align operations with business goals.???? Desired Candidate Profile Industry Background: 7–10 years in manufacturing (cosmetics, oils, chemicals, FMCG, or related). Functional Expertise: Strong knowledge of invoicing, dispatch, logistics, and documentation. ERP Systems: Hands‑on experience with SAP, Oracle, Tally, and MIS reporting. Regulatory Knowledge: Familiarity with GST, excise, and statutory compliance. Soft Skills: Detail‑oriented, strong communication, problem‑solving mindset, and ability to coordinate across teams.???? Qualifications Graduate/Postgraduate in Commerce, Business Administration, or related field.???? Location & Work Schedule Suez, Egypt6 days working per week???? Apply now to join our team as a Billing Operations Manager and play a key role in driving efficiency, compliance, and accuracy across our manufacturing commercial operations.