Operation Specialist Jobs in Egypt

A leading pharmaceutical company based in New Cairo is seeking to hire a Senior HR Associate. <br>Key Responsibilities:Oversee the daily operations of the HR department, including recruitment, onboarding, employee relations, compliance, and performance Management. This role acts as a vital resource for both employees and managers, ensuring that HR practices are aligned with organizational objectives and foster a positive workplace environment.<br>Recruitment and Staffing: Oversee the recruitment process, including job postings, screening candidates, conducting interviews, and coordinating with hiring managers. Employee Onboarding: Manage the onboarding process to ensure new hires are integrated smoothly into the organization. Employee Relations: Address employee concerns and grievances, fostering a positive workplace environment and ensuring compliance with labor laws and company policies. Performance Management: Implement and manage performance appraisal systems, providing guidance to managers on performance evaluations and feedback. Training and Development: Identify training needs, and oversee employee development initiatives. Data Management: Maintain accurate HR records and manage HR information systems, ensuring data integrity and confidentiality. HR Information Systems (HRIS): Manage and maintain HRIS databases, ensuring data accuracy and generating reports as needed. Employee Engagement: Assist in developing and implementing employee engagement initiatives, surveys, and feedback mechanisms to enhance workplace culture. Policy Implementation: Enforce HR policies and procedures, providing guidance to employees and management on compliance issues. Support for HR Projects: Assist in various HR projects, such as talent management initiatives, diversity and inclusion programs, and organizational development efforts.<br>Qualifications:Education: Bachelor’s degree in Human resources, Business Administration, or a related field. HR Certification is a plus. Experience: From 1 to 5 years of experience in an HR generalist role, preferably in the pharmaceutical industry.<br>Skills:Communication Skills: Excellent verbal and written communication to interact with employees, managers, and external stakeholders. Presentation Skills: Proficient in creating and delivering compelling presentations to stakeholders. Analytical Skills: Ability to analyze data and market trends to inform strategic decisions. Problem-Solving Skills: Strong aptitude for identifying issues and developing effective solutions. Project Management: Experience in managing projects from inception to completion, ensuring timely delivery and alignment with objectives. Performance Management Expertise: Knowledge of goal setting, performance evaluation, and feedback mechanisms. Capability to support managers in developing talent and addressing performance issues

• Support maintaining a safe, clean, and functional internal environment within the facility to enhance overall workplace conditions• Conduct regular inspections of buildings, assets, and facilities, ensuring proper documentation and reporting of findings• Use checklists to monitor building conditions and identify operational issues, defects, or maintenance needs• Follow up on maintenance and repair activities, ensuring work is completed as required and meets quality standards• Assist in implementing preventive maintenance plans and track execution schedules• Coordinate with service providers (cleaning, security, technicians, waste management) to ensure service delivery meets standards• Support monitoring of facility systems (HVAC, electrical, plumbing, CCTV) and report any malfunctions or risks• Follow up with contractors and internal teams to ensure timely completion of assigned maintenance tasks• Assist in supervising ongoing works in facilities and ensure alignment with specifications and plans• Monitor landscaping and external areas to maintain proper appearance and functionality• Maintain records, logs, and reports related to maintenance activities and facility operations<br>Job Requirements:0-4 years in facilities or maintenance Bachelor’s degree / relevant field Specialized degree in Facilities Management Good Command of the English Language

Sales And Promotion<br><br>Execute the comprehensive sales strategies to promote pharmaceutical products to doctors and pharmacists. Build and maintain strong relationships with healthcare professionals, including physicians, specialists, and pharmacists, to drive product awareness and usage. Conduct product presentations and educate healthcare professionals on the benefits and features of our pharmaceutical portfolio. Collaborate with the marketing team to share the field insights needed for developing and adjusting the promotional materials and campaigns targeting doctors and pharmacists. Stay updated on market trends, competitor activities, and emerging healthcare developments to identify new sales opportunities.<br><br>Key Account Management<br><br>Manage and nurture relationships with key accounts, including hospitals, clinics, and pharmacies. Collaborate with internal teams to ensure timely delivery of products, resolve logistical challenges, and optimize supply chain operations. Conduct regular business reviews with key accounts, analyzing sales data, identifying growth opportunities, and developing action plans to achieve sales targets.<br><br>Portfolio Management<br><br>Develop a deep understanding of the features, indications, and competitive advantages of all products in the portfolio. Provide feedback to the brand teams regarding product positioning, differentiation, and selling strategies aligned with the market insights gathered.<br><br>Pricing And Contract Negotiation<br><br>Together with the market access manager and product manager to develop pricing strategies and offers that are competitive, yet profitable, based on market dynamics, customer needs, and company objectives. Ensure compliance with pricing policies, regulatory requirements, and industry guidelines.<br><br>What You’ll Bring To The Role<br><br>Job location needed: Delta Bachelor's degree in pharmaceutical sciences, or a related field.5+ years of proven experience in pharmaceutical sales, key account management, preferably in specialty business (Oncology, immunology, Biosimilars, etc...) Strong knowledge of the pharmaceutical industry, including key products, therapeutic areas, and healthcare trends. Excellent communication, presentation, and negotiation skills. Ability to build and maintain relationships with healthcare professionals and key accounts. Strong negotiation skills and ability to articulate value based stories for SDZ brands Analytical mindset with the ability to interpret sales data and market trends. Strong organizational skills and the ability to manage multiple priorities.. Familiarity with pricing strategies, contract negotiation, and compliance regulations in the pharmaceutical industry<br><br>Why Sandoz?<br><br>Generic and Biosimilar medicines are the backbone of the global medicines industry. Sandoz, a leader in this sector, provided more than 900 million patient treatments across 100+ countries in 2024 and while we are proud of this achievement, we have an ambition to do more!<br><br>With investments in new development capabilities, production sites, new acquisitions, and partnerships, we have the opportunity to shape the future of Sandoz and help more patients gain access to low-cost, high-quality medicines, sustainably.<br><br>Our momentum is powered by an open, collaborative culture driven by our talented and ambitious colleagues, who, in return for applying their skills experience an agile and collegiate environment with impactful, flexible-hybrid careers, where diversity is welcomed and where personal growth is supported!<br><br>Join us!<br><br>Commitment To Diversity & Inclusion<br><br>We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.<br><br>#Sandoz

We are seeking a motivated and versatile HR Generalist & Talent Acquisition Specialist to join our growing team in Cairo. This role is split equally between Human Resources operations and Talent Acquisition, with a primary focus on supporting Net Witness and other Portfolio Companies as they establish and grow their presence in Egypt. The successful candidate will manage the full recruitment lifecycle while providing day-to-day HR support to employees and managers, ensuring compliance with Egyptian labor laws and delivering a positive employee experience.<br><br>This position follows a hybrid work model, with part of the week based at our New Cairo office.<br><br>Key Responsibilities<br><br>Human Resources (50%) <br><br>Employee Lifecycle Management <br><br>Administer end-to-end HR processes, including onboarding, employment contracts, probation reviews, employee changes, and offboarding. Prepare employment agreements, HR letters, and other employment-related documentation. Maintain accurate employee records and personnel files in compliance with Egyptian labor laws and company policies. Maintain effective communication and coordination with the global HR team regarding employee lifecycle activities, including onboarding, offboarding, employment changes, promotions, transfers, and other HR-related updates to ensure accurate and timely information sharing. Coordinate onboarding activities to ensure a smooth employee experience. <br><br>Employee Relations & Compliance <br><br>Serve as the primary HR contact for employees and managers across Net Witness and other Portfolio Companies in Egypt. Provide guidance on HR policies, procedures, and employment practices. Support employee relations matters, including performance management, disciplinary processes, and workplace concerns. Ensure compliance with Egyptian labor laws and company policies. Support internal audits and maintain HR compliance documentation. <br><br>Compensation & Benefits<br><br>Prepare monthly payroll inputs and coordinate with Finance and payroll providers. Administer employee benefits, allowances, leave management, and HRIS updates. Support salary reviews and employee incentive programs. Respond to employee inquiries related to payroll and benefits. <br><br>HR Projects & Administration <br><br>Participate in HR initiatives, including employee engagement, performance management, policy implementation, and process improvements. Prepare HR reports and metrics as required. Identify opportunities to improve HR processes and enhance the employee experience. <br><br>Talent Acquisition (50%) <br><br>Recruitment <br><br>Manage the full recruitment lifecycle for positions across Net Witness and other Portfolio Companies operating in Egypt, from requisition approval through offer acceptance. Partner with hiring managers across multiple Portfolio Companies to understand hiring needs and develop effective recruitment strategies. Draft and post job advertisements across multiple recruitment platforms. Source candidates through Linked In Recruiter, job boards, employee referrals, networking, and other sourcing channels. Screen resumes, conduct initial interviews, and evaluate candidates against role requirements. Coordinate interviews with hiring managers and ensure a positive candidate experience throughout the recruitment process. Prepare and extend employment offers in partnership with the HR team. Coordinate pre-employment checks and onboarding activities for new hires. Build and maintain talent pipelines for future hiring needs. Track recruitment metrics, including time-to-fill, source effectiveness, and hiring activity, and provide regular updates to management. <br><br>Requirements<br><br>Bachelor's degree in Human Resources, Business Administration, or a related field. 3-5 years of combined experience in Human Resources and Talent Acquisition. Strong knowledge of Egyptian labor law and HR best practices. Proven experience managing full-cycle recruitment across technical, sales, and corporate functions. Experience working in a multinational or international organization is preferred. Strong interviewing, sourcing, and stakeholder management skills. Excellent organizational and time management skills with the ability to manage multiple priorities simultaneously. Strong attention to detail and ability to handle confidential information with discretion. Excellent written and verbal English communication skills are essential. Ability to communicate confidently with employees, hiring managers, and senior leadership in a multinational environment. Arabic language skills are considered an asset. Proficiency with Microsoft Office, HRIS platforms, and Applicant Tracking Systems (ATS). <br><br>Benefits<br><br>Hybrid work model with office presence in New Cairo. Opportunity to play a key role in supporting Net Witness and other Portfolio Companies as they build and expand their operations in Egypt. Exposure to a dynamic, fast-paced environment supporting multiple technology businesses within a global investment portfolio. Career growth and professional development opportunities. Competitive compensation and benefits package.

<p>Who Are We Welcome to the world of Mrsool! Where on-demand delivery meets unparalleled user needs to deliver anything you desire. As one of the largest delivery platforms in the Middle East and North Africa (MENA) region, Mrsool has captivated users with its unique and seamless experience, earning it the highest ratings among all major delivery platforms on both Apple's App Store and Google's Play Store. What sets Mrsool apart is its commitment to providing an unmatched "order anything from anywhere" experience. This extraordinary feat is made possible by our extensive fleet of dedicated on-demand couriers. With their unwavering dedication, they ensure that your desired items reach your doorstep, no matter where you are. Whether it's a late-night craving, a forgotten item, or a special gift for a loved one, Mrsool is here to deliver, quite literally. We take pride in the convenience we offer, empowering you to get what you need when you need it, all at the tap of a button.</p><h3>What You Will Do</h3><p>Key Responsibilities:</p><ol><li>Employee Lifecycle Management Own the end-to-end employee lifecycle process onboarding, transfers, promotions, and offboarding ensuring accuracy and consistency at every stage. Continuously streamline lifecycle workflows to improve turnaround time and employee experience.</li><li>HR Systems &amp; Data Management Serve as the senior owner of the HR Information System (HRIS), ensuring data integrity, automation, and system optimization. Build and maintain dashboards and reports that give leadership real-time visibility into workforce data.</li><li>Policies, Processes &amp; Compliance Lead the design, documentation, and rollout of People Operations policies and standard operating procedures. Ensure full compliance with labor law and internal policies across all HR operational processes.</li><li>Payroll, Benefits &amp; Insurance Administration Oversee payroll input accuracy in coordination with Finance, and manage benefits and insurance administration end-to-end. Manage relationships with insurance providers, handling medical claims, approvals, and reimbursement processes.</li><li>Employee Records &amp; Documentation Maintain accurate, audit-ready employee records and documentation in line with legal and company standards. Handle employee inquiries related to contracts, policies, and operational HR matters.</li><li>Process Improvement &amp; Reporting Identify inefficiencies in People Operations workflows and lead initiatives to automate and improve them. Deliver regular operational reports and metrics (headcount, turnover, lifecycle SLAs) to senior leadership.</li><li>Team Leadership Mentor and guide People Operations coordinators/specialists, ensuring high-quality execution across the function.</li></ol><p><strong>Desired Candidate Profile</strong></p><p>What Are We Looking For</p><ul><li>5+ years of experience in People/HR Operations, with at least 2 years in a senior capacity</li><li>People Operations background required</li><li>Strong hands-on experience with HRIS platforms, payroll coordination, and benefits/insurance administration</li><li>Solid knowledge of labor law and HR operational compliance</li><li>Excellent command of English (both written and spoken)</li><li>Strong analytical skills with the ability to build reports and dashboards</li><li>Highly organized, process-driven, and detail-oriented, with the ability to manage multiple priorities independently</li></ul>

As a Compensation & Benefits Lead, you will play a key role in designing, managing, and enhancing the organization's compensation and benefits strategies to attract, retain, and motivate top talent. You will ensure that our reward systems are aligned with business goals, comply with regulations, and remain competitive within the market. Your responsibilities will encompass the following key areas:Compensation Strategy & Analysis:Conduct regular benchmarking and market analysis to ensure internal equity and external competitiveness. Participate in annual salary reviews, promotions, and compensation adjustments. Benefits Program Management:Support in managing employee benefits programs (medical insurance, life insurance, allowances, etc.). Evaluate existing benefit plans and suggest enhancements based on employee needs and market best practices. Liaise with external providers and ensure optimal service delivery and cost-efficiency. Compliance & Policy Development:Ensure compensation and benefits programs are compliant with local labor laws and internal policies. Develop and maintain compensation and benefits policies and procedures. Stay up to date with regulatory changes and adjust programs accordingly. Reporting & Budgeting:Provide regular reports and analytics to HR leadership and finance teams to support strategic decisions. Conduct cost modeling and impact analysis for new or revised programs. Employee Communication & Support:Provide guidance and support to HR business partners and managers on compensation-related queries. Communicate total rewards programs to employees clearly and effectively. Handle escalations or disputes related to compensation and benefits. Cross-functional Collaboration:Work closely with the Talent Acquisition, Performance Management, and Payroll teams to ensure cohesive HR operations. Align rewards initiatives with performance and retention strategies. Support HRIS implementation and ensure accurate data related to compensation and benefits.<br>To excel in this role, candidates should possess the following qualifications and attributes:Bachelor’s degree in Human Resources, Business Administration, or a related field (HR certifications are a plus).4–7 years of experience in Compensation & Benefits, preferably within a structured HR environment. Strong understanding of compensation frameworks, job evaluation methods, and benefits design. Advanced skills in Excel and HR data analysis. Experience working with HRIS and ERP systems. Strong attention to detail, analytical thinking, and problem-solving ability. Excellent communication and stakeholder management skills.<br>Join Al Marasem Group and Grow with Us:Al Marasem Group is committed to investing in its employees by providing upskilling opportunities and support for their career growth. We provide various training programs, mentoring, coaching, and other professional development opportunities to help our employees achieve their career goals and excel in their roles. Join our team and enjoy a supportive and growth-oriented work environment. In addition to competitive compensation, we provide comprehensive benefits and various employee wellness programs.

About Bosta: <br>Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt and KSA. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience all together to provide a one-stop-shop for delivery solutions.<br><br>We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.<br><br>Job Summary:<br>You will be responsible for overseeing and managing the procurement activities of Bosta. This role requires a professional experience in administrative tasks, procurement processes, and vendor management. In this position you will ensure efficient and effective procurement operations to support Bosta’s needs.<br><br>Duties and Responsibilities:<br>Manage the purchasing process of new and used fleet vehicles, including technical and price<br><br>comparison of offers.<br><br><br> Purchase vehicle spare parts (original and alternative) with the right quality, quantity, and timing to<br><br><br><br><br>ensure continuous fleet operation.<br><br><br> Coordinate with internal and external maintenance workshops to execute routine and emergency<br><br><br><br><br>vehicle maintenance.<br><br><br> Build and maintain a database of approved suppliers for spare parts, vehicles, and maintenance<br><br><br><br><br>services, and evaluate their performance periodically.<br><br><br> Negotiate pricing and contracts with suppliers and dealers to achieve the best value for cost Track preventive maintenance schedules in coordination with the Fleet team to minimize breakdowns<br><br><br><br><br>and vehicle downtime.<br><br><br> Prepare purchase requests and purchase orders for fleet needs and follow up until final delivery Monitor the validity of vehicle licenses, insurance, and periodic inspections in coordination with<br><br><br><br><br>relevant authorities.<br><br><br> Analyze fleet operating and maintenance costs periodically, and prepare performance and cost-saving<br><br><br><br><br>reports for management.<br><br><br> Propose plans and policies to improve fleet procurement efficiency and reduce operating costs Ensure full compliance with company policies and governance/transparency procedures across all<br><br><br><br><br>purchasing activities<br><br>Job Requirements:<br>Bachelor's degree in Business Administration, Engineering, or a related field.<br><br><br> 4-6 years of procurement experience, with clear, hands-on experience in fleet procurement (vehicles -<br><br><br><br><br>spare parts - maintenance).<br><br><br> Solid knowledge of vehicle types, spare parts, and their quality standards Prior experience dealing with car dealers and authorized maintenance centers Proficiency in ERP and procurement management systems, and advanced Microsoft Excel skills<br><br><br><br><br>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.<br>We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.<br>Are you curious about being part of our growth stor y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.<br>Job Summary<br>Iron Mountain is seeking a motivated Contracts Specialist to join our Sales Operations team. In this role, you will be responsible for providing foundational contractual support, ensuring policy compliance, and assisting with the contract lifecycle from initial request to final execution. You will join a collaborative team dedicated to partnering directly with Sales, helping manage routine requests while building a deep understanding of company provisions and sales processes. <br>What You’ll DoIn this role, you will:<br>Manage Foundational Contract Lifecycles: Assist in managing contracts from initial request to finalization, drafting simple amendments and standard Statements of Work while maintaining tracking databases to ensure accuracy and meet Service Level Agreements. Collaborate with Cross-Functional Stakeholders: Partner with Sales teams to identify basic gaps in business requests and coordinate with senior specialists and internal subject matter experts to route documents for review and approval. Ensure Compliance and Quality: Review standard contractual provisions—such as liability, confidentiality, and indemnity—to ensure strict adherence to organizational standards, formatting requirements, and policy guidelines.<br>What You’ll Bring The ideal candidate will have:<br>1-2 years of experience in contracts administration, or status as a recent graduate with relevant internship experience in high-tech or services commercial sales. Strong knowledge of foundational contract concepts (liability, confidentiality, indemnity) and technical familiarity with Software as a Service, Google Suite, Microsoft Word, and Salesforce. Proven ability in proactive problem-solving, meticulous editing and proofreading, and delivering clear written and oral communication in English.<br>What We Offer<br>Competitive compensation and benefits aligned with experience. Flexible work options to support work–life balance. Opportunities for continuous learning and professional growth.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Who we are</b> <br> VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology &amp; Transformation.<br> As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.<br> We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.<br> #VOIS #BeUnrivalled #CreateTheFuture<br> <br><br><br><b>About this role</b> <br>We are seeking a Junior SEO Specialist to support organic search growth through keyword research, on-page SEO optimisation, performance monitoring, and collaboration with content teams. This role is well suited to someone starting their career in digital marketing, with an interest in search engines, data-led content, AI-enabled tools, and continuous learning. The role is based in Hungary within the CVM &amp; Marketing VOIS department.<br><br><br><b>What you’ll do</b> <br>Conduct keyword research using AI-enhanced and traditional SEO tools.<br> Support on-page SEO optimisation across web pages to improve organic visibility.&nbsp;<br> Collaborate with content teams by providing clear, practical recommendations to improve search performance.<br> Monitor rankings, traffic, and performance metrics, and contribute to regular SEO reporting.<br> Support quality checks for technical SEO issues identified by senior team members.<br> Stay informed about evolving SEO practices, search trends, and AI developments in digital marketing<br><br><br><b>Who you are</b> <br>You have a basic understanding of SEO principles and Google Search Console.&nbsp;<br> You are familiar with SEO tools such as SEMrush, Ahrefs, SurferSEO, or similar platforms.<br> You are interested in using AI tools for content support, keyword research, and data analysis.&nbsp;<br> You are comfortable working with spreadsheets, dashboards, and performance data.<br> You are curious about digital trends and motivated to learn in a fast-changing search environment.<br> You may have up to five years of SEO or digital marketing experience. A degree in marketing, communications, data science, or a related field would be beneficial.<br><br><br><b>Not a perfect fit?</b> <br>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.<br><br><br><b>What's in it for you</b> <br>An opportunity to build hands-on SEO experience within a global digital environment.<br> Exposure to AI-enhanced and traditional SEO tools used for keyword research, content optimisation, and analysis.<br> Collaboration with content and SEO colleagues to improve organic search performance.<br> Practical experience in performance monitoring, reporting, and working with search-related metrics.<br> The chance to develop your skills in a learning-focused role within digital marketing.<br><br><br><b>what skills you will learn</b> <br>Keyword research using both AI-enabled and traditional SEO tools.&nbsp;<br> On-page SEO optimisation techniques for website content.<br> SEO reporting, ranking analysis, and performance measurement.<br> Quality checking for technical SEO issues under senior guidance.<br> Practical use of spreadsheets and dashboards for data-led decision-making.<br> Awareness of emerging AI and search trends that influence digital marketing.<br><br><br><b>VOIS Equal Opportunity Employer Commitment</b> <br>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.<br><br><br><b>Join Us</b> <br> At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.<br> We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.<br> With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.<br> <br><br><br><b>Alert</b> <br> Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.” #JDEnhancedByTARA<br><br><br><b>Follow us on social media and #StayConnected</b> <br>LinkedIn: VOIS on LinkedIn<br> Facebook:&nbsp;VOIS on Facebook<br> Instagram:&nbsp;VOIS on Instagram<br> You can also chat with our employees to learn more about our projects:&nbsp;Chat with VOIS employees<br><br><br><br> </span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Who we are</b> <br></span><p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology &amp; Transformation. <br>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. <br>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. <br>#VOIS #BeUnrivalled #CreateTheFuture</p><br><br><br><b>About this Role</b> <br><p>We are seeking an IT Service Desk Specialist to provide first-line service desk support for enterprise end users, supporting Vodafone Automotive and Global Catalogue users through a helpdesk-to-helpdesk support model. The role covers request management, incident management, authorisation management, service level management, relationship management, problem management and inventory-related support, while coordinating with internal teams, partners, affiliates and third-party suppliers to deliver timely, quality-focused resolutions.<br>This role is based in Cairo and sits within the Enterprise function, supporting service desk operations for Vodafone Automotive, a Vodafone Group entity delivering automotive products and services to multinational customers and their end users.</p><br><br><br><b>What you’ll do</b> <br><ul> <li>Receive and manage requests and incidents through channels such as M2M, Remedy, VGECO, ServiceNow, email, phone and other integrated portals, with a strong focus on call-based support.</li> <li>Acknowledge requests and incidents within agreed response times and ensure they are processed accurately in the relevant service support systems.</li> <li>Support Vodafone Automotive users and Global Catalogue users by analysing issues, processing tickets and orders, and providing clear updates throughout the ticket lifecycle.</li> <li>Take ownership of incidents, escalations, orders and tickets, including follow-up activities and liaison with partners until resolution.</li> <li>Validate requests and incidents against agreed templates to ensure the information submitted to the next level of support is complete and accurate.</li> <li>Liaise with internal and external partners, including OPAs, Service Managers and Account Managers, to support effective service delivery.&nbsp;</li> <li>Monitor agreed SLAs and proactively follow up with partners by email or phone to support timely resolution.</li> <li>Provide Level 1 support and first-time resolution where possible, with Level 2 support and resolution where applicable.</li> <li>Contribute to Incident Management, Knowledge Management, Quality Management and Problem Management processes.&nbsp;</li> <li>Create and maintain FAQ content, knowledge management materials and contact lists to improve service desk effectiveness.&nbsp;</li> <li>Authorise senders and callers against authorised contact lists using defined validation procedures, and report unauthorised communications to the correct authorised contacts.&nbsp;</li> <li>Submit requests to add, remove or update authorised contacts through the appropriate internal teams.</li> <li>Contribute to service improvement initiatives that enhance the service desk operation and customer experience.</li> </ul><br><br><b>Who you are</b> <br><ul> <li>You have experience working in a customer-facing support function, preferably within IT.&nbsp;</li> <li>You bring good technical and IT knowledge, with the ability to analyse customer issues and support practical resolutions.&nbsp;</li> <li>You have experience working in a multi-partner environment and can collaborate effectively with internal and external stakeholders.</li> <li>You are confident using Microsoft Office applications and service support systems.</li> <li>You communicate clearly in business-level German and English, both written and spoken.</li> <li>You are organised, analytical and able to manage detailed issue investigation while maintaining a helpful and customer-focused approach.</li> <li>You can work effectively in an international and virtual team environment.</li> <li>You are comfortable working in dynamic, changing environments and can adapt your approach as business needs evolve.</li> <li>Knowledge of ITIL processes or an ITIL v3 qualification would be an advantage.</li> <li>Familiarity with Remedy or other support tools, shared service centre experience, Vodafone process knowledge, relevant qualifications or a general understanding of IoT would be beneficial.</li> <li>Additional written and spoken language skills, especially Spanish, French, Italian or Hungarian, would be an advantage</li> </ul><br><br><b>Not a perfect fit?</b> <br><p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p><br><br><br><b>What's in it for you</b> <br><ul> <li>An opportunity to support multinational Vodafone Automotive customers and enterprise end users in a global service environment.</li> <li>Exposure to a broad service desk model covering incident management, request management, authorisation management, service level management, knowledge management and problem management.</li> <li>The chance to collaborate with internal teams, partners, affiliates and third-party suppliers across a multi-partner support ecosystem.</li> <li>Practical experience with service support tools and integrated customer support portals, including Remedy, VGECO, ServiceNow, M2M, email and phone-based support channels.&nbsp;</li> <li>A role that supports continuous service improvement and encourages contribution to improved service desk operations.</li> </ul><br><br><b>What skills you will learn</b> <br><ul> <li>End-to-end incident, request, ticket and order lifecycle management within an enterprise service desk environment.</li> <li>SLA monitoring, escalation follow-up and partner coordination across internal and external support teams.&nbsp;</li> <li>Knowledge management practices, including FAQ creation, support collateral maintenance and contact list management.</li> <li>Authorisation management and validation procedures for approved contacts and support communications.</li> <li>Practical application of ITIL-aligned service management processes, including incident, problem, quality and knowledge management.</li> <li>Customer communication, issue analysis and first-time resolution techniques in a multilingual support environment</li> </ul><br><br><b>VOIS Equal Opportunity Employer Commitment</b> <br><p>Vodafone&nbsp;recognises&nbsp;and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race,&nbsp;colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.&nbsp;</p><br><br><br><b>Join Us</b> <br><p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. <br>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. <br>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p><br><br><br><b>Alert </b> <br><p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. <br>#JDEnhancedByTARA</p><br><br><br><b>Follow us on social media</b> <br> <ul> <li>LinkedIn: VOIS on LinkedIn</li> <li>Facebook:&nbsp;VOIS on Facebook</li> <li>Instagram:&nbsp;VOIS on Instagram</li> <li>You can also chat with our employees to learn more about our projects:&nbsp;Chat with VOIS employees</li> </ul> <br><br><br><br> </div>

Talent Acquisition Specialist – VXI Egypt (BPO Industry) Location: Cairo, Egypt Industry: BPO / Contact Center Position Summary The Talent Acquisition Specialist is responsible for managing the end-to-end recruitment lifecycle to attract, assess, and hire top talent across operational, support, and leadership functions. This role partners closely with Hiring Managers to understand workforce needs, build talent pipelines, and deliver a best-in-class candidate experience while ensuring recruitment targets and business objectives are achieved. The Talent Acquisition Specialist plays a key role in employer branding, recruitment process optimization, and talent acquisition initiatives within a fast-paced BPO environment. Key Responsibilities Manage the full recruitment lifecycle, including sourcing, screening, interviewing, offer management, and onboarding coordination. Partner with Hiring Managers to understand hiring requirements, workforce planning, and recruitment priorities. Source candidates through multiple channels including Linked In, job boards, referrals, career fairs, social media, and internal databases. Conduct HR screening interviews to evaluate candidates' qualifications, communication skills, and cultural fit. Coordinate technical interviews, assessments, case studies, and hiring panels. Build and maintain strong talent pipelines for current and future hiring needs. Manage recruitment activities through the Applicant Tracking System (ATS) and ensure data accuracy. Prepare and extend employment offers while negotiating compensation within approved salary structures. Conduct background verification and reference checks as required. Ensure an outstanding candidate experience through timely communication and process transparency. Support internal recruitment, promotions, succession planning, and talent mobility initiatives. Collaborate with Employer Branding teams to support recruitment campaigns, job fairs, university partnerships, and social media initiatives. Monitor recruitment KPIs and provide regular reports on hiring progress, pipeline health, and time-to-fill. Ensure compliance with company policies, recruitment standards, and employment regulations. Identify opportunities to improve recruitment processes and enhance operational efficiency. Key Performance Indicators (KPIs) Time to Fill Time to Hire Offer Acceptance Rate Hiring Target Achievement Recruitment SLA Compliance Candidate Experience Hiring Manager Satisfaction Quality of Hire Recruitment Pipeline Health Cost per Hire Internal Hiring Ratio Recruitment Process Compliance Qualifications & Requirements Bachelor's Degree in Human Resources, Business Administration, Psychology, or a related field. Minimum 2–4 years of experience in Talent Acquisition or Recruitment. Previous experience within the BPO / Contact Center industry is highly preferred. Experience managing end-to-end (360°) recruitment for operational, support, and leadership roles. Strong interviewing and candidate assessment skills. Experience using Applicant Tracking Systems (ATS), preferably Workday. Excellent sourcing skills using Linked In Recruiter, job boards, and social media platforms. Strong stakeholder management and relationship-building skills. Excellent verbal and written English communication skills. Strong organizational and time management abilities. Ability to manage multiple vacancies in a fast-paced environment. Advanced proficiency in Microsoft Office, particularly Excel and Power Point. Preferred Qualifications Experience recruiting bilingual or multilingual talent. Experience supporting high-volume hiring campaigns. Knowledge of labor laws and recruitment best practices. Experience with employer branding initiatives and recruitment marketing. Core Competencies End-to-End Recruitment (360° Recruitment) Talent Sourcing & Headhunting Candidate Assessment & Interviewing Stakeholder Management Offer Negotiation Employer Branding Talent Pipeline Management ATS & Recruitment Systems Communication & Presentation Skills Data Analysis & Recruitment Reporting Time Management & Prioritization Problem Solving & Decision Making Work Environment Fast-paced BPO / Contact Center environment. Onsite role with extensive collaboration across Hiring Managers, HR, Operations, and Leadership teams. May require flexibility to support hiring events, assessment centers, career fairs, and high-volume recruitment campaigns. Occasional travel may be required for recruitment events and university outreach activities.

Customer Service & CRM Specialist – B2B Logistics Location: Cairo, Egypt Company: Bisfor Logistics Employment Type: Full-time About the Role Bisfor Logistics, a member of Earn Rocket Investment Holding, is seeking a proactive Customer Service & CRM Specialist to manage customer inquiries, coordinate sales follow-ups, and support the company’s digital marketing activities in Egypt. This is a client-facing role combining B2B customer service, CRM management, sales coordination, and digital marketing. The successful candidate will serve clients in Egypt, as well as Morocco-based clients seeking shipping and logistics services from Egypt, while coordinating closely with our Moroccan team. Key Responsibilities Prepare and publish professional content across the company’s social media and digital channels. Receive and respond to inquiries through phone, email, Whats App, social media, and other digital channels. Understand clients’ shipping requirements and collect the information needed to prepare accurate quotations. Follow up consistently with prospects and existing clients until inquiries are converted, closed, or properly documented. Manage and regularly update the CRM with leads, customer information, quotations, follow-up activities, and outcomes. Coordinate with the operations and commercial teams to provide clients with accurate pricing, shipment options, and service updates. Act as the main coordination point between customers in Egypt and the Moroccan team. Support Morocco-based clients who need sourcing, shipping, or logistics services from Egypt. Maintain strong relationships with existing B2B customers and identify opportunities for repeat business. Manage incoming leads generated through digital marketing campaigns. Support the planning and execution of basic B2B marketing campaigns. Track customer-service and lead-conversion performance and prepare periodic management reports. Identify common customer concerns and recommend improvements to the customer journey and follow-up process. Required Qualifications Bachelor’s degree in Business Administration, Marketing, Logistics, Communications, or a related field. Minimum 2–4 years of relevant experience in B2B customer service, CRM, sales coordination, account management, or digital marketing. Experience in logistics, freight forwarding, import/export, e-commerce, or supply chain services is strongly preferred. Practical experience using CRM systems and managing customer pipelines. Good understanding of digital marketing, social media management, and lead generation. Strong communication, negotiation, organization, and follow-up skills. Ability to coordinate effectively across different countries and internal departments. Excellent Arabic and good professional English. French would be an advantage, particularly for communication with the Moroccan market. Proficiency in Microsoft Office and common digital communication tools. Ideal Candidate We are looking for someone who:Is customer-focused but also commercially driven. Takes ownership of inquiries and follows them through to completion. Is comfortable communicating with business owners and corporate clients. Can combine relationship management with structured CRM discipline. Understands that responding to inquiries is only the beginning—the real value comes from consistent follow-up and conversion. Can work independently while remaining closely aligned with the Egyptian and Moroccan teams. Key Performance Indicators Performance will be assessed based on:Response time to customer inquiries. Quality and accuracy of CRM records. Lead follow-up completion rate. Inquiry-to-quotation and quotation-to-client conversion rates. Customer satisfaction and retention. Number and quality of qualified B2B leads generated. Digital content consistency and engagement. Effectiveness of coordination with the Moroccan team. How to Apply Interested candidates should send their CV with the subject line:“Customer Service & CRM Specialist – Cairo”Candidates are encouraged to include examples of B2B accounts, CRM activities, or digital marketing campaigns they have previously managed.

Genpact is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.<br>Responsibilities• Research, plan, organize and help conduct training programs related to NHO, sales process/operations, and professional skills.• Assess effectiveness of current and proposed programs and make recommendations for program/content changes or improvement• Actively listen and review the work performed by the team, making sure all is done according to compliance to our policies and be able to rate that work in multiple parameters.• Monitor and report agent-wise and team level quality, conduct calibration, performing fraud and compliance audits.• Take necessary steps to ensure quality metrics are met by assessing accurate samples and monitor process improvement initiatives.• Drive revenue for our client by supporting scalable sales programs across a variety of direct clients and agencies.• Drive product adoption and educate clients and agencies in a scalable fashion.• Ensure that our clients receive the highest level of sales and operational customer service.• Liaise with cross-functional teams on structuring and executing operational and strategic services and programs.• Develop and implement best practices for client interaction, sales, and services.<br>Qualifications we seek in you!• Experience working in a sales or account management role with small businesses.• Strong communication and interpersonal skills, good at work under pressure.• Passion for social media/entertainment marketing, and up for the challenge of building something from the bottom up.• Experience in Media Buying• Proficient level of English

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Are you passionate about building strong client relationships, driving growth, and creating an exceptional customer experience ?<br> PetroApp is looking for an Account Management Specialist to join our growing team!<br> What You’ll Do Manage and maintain strong relationships with existing clients.<br> Act as the main point of contact and ensure a positive customer experience.<br> Understand client needs and recommend suitable PetroApp products and services.<br> Identify and maximize upselling and cross-selling opportunities .<br> Achieve monthly account management and sales targets.<br> Follow up on client requests, issues, and escalations to ensure timely resolution.<br> Coordinate with internal teams to address client requirements.<br> Monitor account performance, customer satisfaction, and retention.<br> Maintain accurate and up-to-date client information and records.<br> Prepare regular reports on account performance and sales activities.<br> Proactively identify opportunities to increase client engagement and revenue.<br> Competitive salary &amp; benefits Medical insurance Social insurance Performance-based incentives Learning &amp; development opportunities Career growth and internal mobility Collaborative and supportive work environment Exposure to a fast-growing technology and fleet management business Opportunities to work with diverse B2B clients and cross-functional teams Bachelor’s degree in Business Administration, Marketing, Commerce, or a related field .<br> 2–4 years of experience in Account Management, Customer Success, Sales, or a related role.<br> Proven experience in client relationship management and achieving sales targets .<br> Strong understanding of upselling and cross-selling techniques .<br> Excellent communication, negotiation, and presentation skills.<br> Strong customer-service and relationship-building skills.<br> Good analytical and problem-solving abilities.<br> Target-oriented with strong follow-up and organizational skills.<br> Ability to manage multiple accounts and priorities simultaneously.<br> Proficiency in MS Office, especially Excel .<br> Experience in B2B, SaaS, fleet management, mobility, or technology-related businesses is a plus.<br> Interested in joining PetroApp?<br> Apply now and take the next step in your career with us!<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span>·<span> &nbsp; &nbsp; &nbsp;&nbsp;</span></span></span></p> <p><b><span>You are about to apply for a job at a certified Top Employer in 2025!</span></b></p> <p><b><span>Ready to be part of one of the market leaders in Egypt? Apply now! Raya Trade</span></b><b><span>;<span> </span>one<span> </span>of<span> </span>Raya’s<span> </span>subsidiaries<span> </span>is<span> </span>hiring<span> </span>a Specialist (Marketing)</span></b><b></b></p> <p><span><span><span>&nbsp;</span></span></span></p> <p><b><u><span>What<span> </span>will<span> </span>you<span> </span><span>do?</span></span></u></b><b></b></p> <p>&nbsp; &nbsp; &nbsp; &nbsp;Follow up and execute multi-channel marketing communication campaigns that support retail promotions, product launches, and seasonal events</p> <p><span><span>·<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span>Cross-Functional Collaboration: Work closely with graphic design, sales, and e-commerce teams to ensure alignment on full campaign</p> <p><span><span>·<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span>Follow up with the Merchandising team regarding campaign offers and any price changes, to ensure the campaigns’ execution based on the planned calendar.</p> <p><span><span>·<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span>Assist in creating content (copy, headlines, captions, TOVs) for retail, e-commerce, corporate, and after-sales for in-store signage, digital banners, SMS, and social media channels</p> <p><span><span>·<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span>Ensure a unified brand voice across all communications, both internal and external, in line with marketing and brand strategies.</p> <p><span><span>·<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span>Assist in managing communication across paid, owned, and earned media (press releases, influencer briefs, media buying).</p> <p><span><span>·<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span>Monitor campaign performance and customer engagement metrics; suggest improvements for future initiatives.</p> <p><span><span>·<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span>Event Support: Assist in planning and execution of activations, in-store events, and PR initiatives</p> <p><span>handling payment requests and monthly spending to ensure the budget is not exceeded with the finance team.</span></p> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 3+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

Quality Assurance – Food Industry<br>Company: Rosalte Location: El Sheikh Zayed <br>Job Summary<br>Rosalte is seeking an experienced and proactive Quality Assurance Section to lead and enhance our food safety and quality systems across production operations. The role will be responsible for ensuring full compliance with international standards, maintaining product excellence, and driving continuous improvement within our manufacturing processes.<br><br>Key Responsibilities<br>* Lead and oversee all quality assurance and food safety activities across production lines.* Ensure compliance with BRCGS, FSSC 22000, HACCP, ISO 22000, and GMP standards.* Develop, implement, and maintain HACCP plans and food safety procedures.* Monitor Critical Control Points (CCPs) and ensure adherence to safety protocols.* Plan and lead internal, external, and certification audits.* Handle customer complaints, perform root cause analysis, and implement CAPA.* Establish and manage supplier qualification and audit processes.* Ensure compliance with local regulatory requirements and food safety laws.* Collaborate with production, operations, and management teams to improve product quality and efficiency.* Track, analyze, and report quality KPIs and performance metrics.* Lead and develop the QA team, ensuring high performance and continuous growth.* Implement and utilize ERP systems (e.g., Odoo) for quality management and reporting.<br><br>Requirements<br>* Bachelor’s degree in Food Science, Agricultural Sciences, or a related field.* 4 - 6 years of experience in Quality Assurance within the food industry.* Proven experience in leading QA teams and managing multiple production lines.* Strong expertise in: * BRCGS (Issue 8 & 9) * FSSC 22000 (V6) * HACCP * ISO 22000* Experience in audit management and certification processes.* Strong knowledge of food safety regulations (local & international).* Excellent skills in problem-solving, root cause analysis, and risk assessment.* Strong leadership, communication, and organizational skills.<br>Preferred Qualifications<br>* Certifications in: * FSSC 22000 * HACCP * BRCGS Internal Auditor * ISO 22000 * GMP & PRPs* Experience with supplier audits and export compliance.* Familiarity with ERP systems (Odoo or similar).* Training certifications (TOT) are a plus.<br><br>Work conditions:- From Sunday to Thursday - Saturday and Friday are off <br>Benefits - Social insurance - Medical Insurance

<p><h4>Join us<\/h4>\n<p>At Vodafone, we\u2019re not just shaping the future of connectivity for our customers \u2013 we\u2019re shaping the future for everyone who joins our team. When you work with us, you\u2019re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.<\/p>\n<h4>Role purpose<\/h4>\n<p>Responsible for the entire lifecycle of the wholesale roaming and IDD relationships in order to contribute to the delivery of Vodafone Egypt\u2019s wholesale synergy effect target and assigned wholesale budget responsibility.<\/p>\n<h4>Key accountabilities & decision ownership<\/h4>\n<p><strong>Roaming wholesale<\/strong><\/p>\n<ul>\n<li>Develop and execute the annual wholesale roaming strategy, roadmap, and design, ensuring alignment with the company's overall business objectives and growth targets.<\/li>\n<li>Conduct in-depth analysis of global roaming market trends, competitor activities, Inter-Operator Tariff (IOT) benchmarks, and new technology adoption to identify new business opportunities and risks.<\/li>\n<li>Assist in the contract management process to guarantee Vodafone Egypt rights and liabilities.<\/li>\n<li>End-to-end ownership of IOT (Inter-Operator Tariff) negotiations. This includes designing the \"Commitment vs. Discount\" structures that were previously handled by VRS and gain more benefits for Vodafone Egypt commercial team.<\/li>\n<li>Responsible for the visitors and roaming settlements with partners.<\/li>\n<\/ul>\n<p><strong>International direct dialing (IDD)<\/strong><\/p>\n<ul>\n<li>Define the commercial negotiation strategy for all partners, focusing on discount agreements and volume commitments to secure high-value inbound traffic and prevent leakage to competitors.<\/li>\n<li>Conduct deep-dive analysis on competitive inbound pricing, local market share of inbound international calls, and regulatory developments to maintain a leading competitive advantage.<\/li>\n<li>Continuously monitor international incoming traffic, performance, and key metrics (traffic, payback discounts) for all partners, implementing corrective actions or re-negotiations where performance deviates from targets.<\/li>\n<li>Contract management to guarantee Vodafone Egypt rights and liabilities.<\/li>\n<li>Oversee the financial clearing and settlement process with partners. Act as the commercial lead in liaising with partners and the finance team for the timely and accurate resolution of commercial disputes.<\/li>\n<\/ul>\n<p><strong>Operational functions<\/strong><\/p>\n<ul>\n<li>Own and manage budget building, reviewing, and submitting.<\/li>\n<li>Work closely with finance teams (decision support and finance operations teams).<\/li>\n<li>Enhance our automation milestones for all traffic monitoring.<\/li>\n<li>Continuously monitor roaming traffic and take steering action either to reduce costs or manage outbound commitments costs.<\/li>\n<\/ul>\n<h4>Core competencies, knowledge, and experience<\/h4>\n<ul>\n<li>Excellent analytical skills.<\/li>\n<li>Excellent presentation skills.<\/li>\n<li>Attention to detail.<\/li>\n<li>Ability to work on multiple tasks under pressure.<\/li>\n<li>Self-motivated.<\/li>\n<li>Ability to maintain focus and drive over prolonged development periods.<\/li>\n<li>Independent thinker.<\/li>\n<li>Ambitious.<\/li>\n<li>Excellent command of English.<\/li>\n<li>Must have technical or professional qualifications:<\/li>\n<li>1-3 years experience in commercial.<\/li>\n<li>Very strong statistical analysis background.<\/li>\n<li>Structured approach to gathering and representing data.<\/li>\n<li>Experience and background in a complex multi-business environment essential.<\/li>\n<li>Strong communication and negotiation skills.<\/li>\n<li>Business specification and detailed design documentation.<\/li>\n<li>In-depth knowledge of key internal business processes of mobile telecommunications operations.<\/li>\n<\/ul>\n<h4>Who we are<\/h4>\n<p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.<\/p>\n<p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds, and cultures. We're committed to increasing diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued, and included.<\/p>\n<p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please contact the recruitment team for guidance.<\/p>\n<p>Together we can.<\/p><\/p><p><\/p>

Company Description Innovvette for Education is a fast-growing early childhood education and care company operating a portfolio of premium preschool and early-years brands across multiple Egyptian governorates. We design integrated learning ecosystems that combine education, child development, family engagement, and inclusive care models, while actively contributing to national workforce development, curriculum innovation, and public–private education initiatives. Innovvette partners with leading national and international institutions to build accredited training pipelines and sector-wide quality frameworks, playing a key role in shaping Egypt’s emerging Care Economy.<br>Role Description This is a strategic leadership recruitment role at the heart of Innovvette’s growth and national impact. Innovvette is building an integrated care and education ecosystem across Egypt — and the quality, stability, and development of our people define our success. This role is not limited to filling vacancies. It is responsible for designing recruitment systems, building sustainable talent pipelines, and shaping retention and workforce development frameworks for one of the fastest-growing early childhood education companies in the country.<br>The Senior Hiring & Recruitment Specialist will lead Innovvette’s end-to-end recruitment and selection strategy, ensuring a continuous supply of high-quality educators, administrators, and leadership talent across all centers and corporate functions. The role also plays a central part in onboarding design, retention programs, turnover analysis, performance appraisal coordination, and HR policy development.<br>You will directly influence:• Who teaches and cares for thousands of children • How Innovvette scales across governorates • How Innovvette becomes the Employer of Choice in Early Childhood Education<br>What you will own• Design and lead Innovvette’s recruitment strategy and hiring action plans • Build structured sourcing pipelines with universities, workforce partners, and recruitment channels • Lead screening, interviewing, selection, job offers, and contracting processes • Develop onboarding, induction, and orientation frameworks for all new hires • Build and manage retention programs and turnover analysis systems • Conduct and analyse exit interviews and workforce trends • Partner with leadership on HR policies, compensation structures, and workforce planning<br>This role combines strategic recruitment leadership with core HR operations ownership, and requires a proactive, systems-driven, and highly organized professional who thrives in fast-growing, mission-led organizations.<br>Who we are looking for8+ years of progressive HR / recruitment leadership experience Strong background in structured hiring systems and workforce development Proven ability to work in fast-growing organizations Bilingual Arabic & English, French / German is a plus. Passion for education, people development, and building scalable systems

Company Description Gourmet Egypt is a premium food retailer and producer that has been serving passionate food enthusiasts since 2006. The company has evolved from importing select ingredients for five-star hotels to operating flagship stores and crafting its own “Handcrafted by Gourmet” product range using top-quality local and imported ingredients. Gourmet’s recipes and production methods are developed by in-house culinary experts and renowned visiting chefs, ensuring distinctive, high-quality offerings. The company invests in innovation through a state-of-the-art e-commerce platform, including a webstore, mobile app, and shopable recipes. Gourmet Egypt’s culture is built on community, genuine care for customers, and a shared passion for food, offering team members the opportunity to contribute to a dynamic, customer-focused environment. Role Description As a Regulatory Compliance Specialist at Gourmet Egypt, you will ensure that the company’s products, processes, and operations comply with relevant food safety, regulatory, and quality standards. This full-time, on-site role is based in Cairo and involves monitoring regulatory changes, interpreting requirements, and advising internal stakeholders on compliance implications. You will review and maintain documentation, policies, and procedures, perform internal compliance checks and audits, and collaborate with production, quality, and supply chain teams to address any non-conformities. Day-to-day tasks include preparing regulatory reports, supporting inspections by authorities, and contributing to continuous improvement initiatives that uphold product integrity and customer trust. You will also help train team members on compliance best practices and support cross-functional projects related to certifications and regulatory approvals. Qualifications Strong expertise in Regulatory Compliance and a clear understanding of relevant Regulatory Requirements in the food and FMCG sectors. Advanced Analytical Skills for interpreting regulations, assessing risks, and analyzing data related to product and process compliance. Effective Communication skills to collaborate with cross-functional teams, prepare reports, and interact with regulatory bodies and auditors. Experience in Quality Assurance, including familiarity with food safety standards (e.g., HACCP, ISO, local regulations) and internal audit practices. Bachelor’s degree in food science, chemistry, pharmacy, engineering, law, or a related discipline. Experience in food manufacturing, retail, or consumer goods regulatory roles is highly desirable. Strong attention to detail, organizational skills, and ability to manage multiple compliance activities and deadlines. Proficiency with MS Office and basic digital tools for documentation, data analysis, and reporting. Ability to work on-site in Cairo and collaborate in a diverse, team-oriented environment with a passion for food and customer service.

???? Freelance Business Development & Sales Specialist (Commission-Based)<br>Are you a high-performing sales professional with an established network in the corporate or tech sector?<br>Tired of fixed salary caps and ready to earn what your results are actually worth? Etihad Tech, a rising leader in digital transformation, software solutions, and technical maintenance services, is expanding its elite network of Independent Sales Partners. We are looking for result-driven, commission-based Sales Techs capable of unlocking new B2B accounts and driving a monthly target.<br>???? Why Partner with Etihad Tech? (Uncapped Earnings & Flexibility)<br>⚠️ Note: This is a 100% Commission-Based / Freelance partnership. There is NO fixed basic salary. We offer the highest incentive structure in the tech market for those who know how to close deals.<br>Industry-Leading Commission Rates: Enjoy a high, progressive percentage on every contract closed. The bigger the deal, the higher your cut. Milestone Target Bonuses: Receive an immediate, substantial cash bonus upon hitting or exceeding the 500k monthly target. In-Demand Tech Portfolio: You will be selling high-demand services (Digital Transformation, Smart IT Solutions, Enterprise Software, and Technical Maintenance Packages). Closing deals is faster when the market genuinely needs the product. Full Autonomy & Flexibility (Remote): No micro-management, no log-in hours, and no office attendance. You are your own boss—work from anywhere, anytime. Complete Sales Support: We provide you with all the marketing collateral, technical proposals, and pre-sales support needed to impress and close your clients easily.<br>???? Key Responsibilities:<br>Leverage your existing network to identify and pitch Etihad Tech's solutions to corporate clients, factories, and SMEs (B2B). Manage the end-to-end sales cycle, from lead generation and negotiation to closing the deal. Coordinate with our technical team to deliver tailored proposals that fit your prospects' needs.<br>???? Who We Are Looking For:<br>Proven track record in B2B sales, preferably in IT, Tech, Software, or Corporate Maintenance Services. A strong, active network of decision-makers (CEOs, IT Managers, Operations Directors, Business Owners). Master of negotiation and deal-closing with an entrepreneurial, self-motivated mindset.<br>???? Ready to Turn Your Connections into High-Yield Revenue?<br>Don't let a fixed salary limit your potential. Apply now or send your portfolio+CV directly with the subject line (Freelance Sales - Etihad Tech) to:<br>???? Email: [union4tech@outlook.com]???? WhatsApp: [01000-6868-16]<br>Etihad Tech... Where Top Closers Build Their Own Numbers!