Operation Specialist Jobs in Egypt

<p><h4>Job summary<\/h4>\n<p>A culinary leadership opportunity at one of Cairo's most iconic hotels.<\/p>\n<p>Set within the heart of Egypt's vibrant capital, Cairo Marriott Hotel is a landmark destination where rich heritage meets contemporary hospitality. Renowned for its distinctive setting, exceptional dining experiences and longstanding reputation for service excellence, the hotel offers guests a unique blend of history, culture and modern comfort.<\/p>\n<p>As part of Marriott Hotels, Marriott International's flagship premium brand, Cairo Marriott Hotel delivers thoughtful hospitality designed to inspire travellers from around the world. We are now seeking an accomplished Executive Sous Chef, Mediterranean to join our culinary leadership team and help shape the future of our food and beverage experience.<\/p>\n\n<h4>About the role<\/h4>\n<p>This is an exciting opportunity for a passionate and experienced culinary professional to play a key leadership role within one of the region's most established hospitality destinations.<\/p>\n<p>Reporting to the Executive Chef, the Executive Sous Chef, Mediterranean will exhibit exceptional culinary talent while personally participating in day-to-day kitchen operations and assisting in leading all food-related functions.<\/p>\n<p>Responsible for overseeing 2 to 3 restaurant outlets, you will drive excellence across multiple dining venues while continually improving guest satisfaction, associate engagement and financial performance.<\/p>\n<p>The role encompasses oversight of all food preparation areas, including restaurants, banqueting operations, room service, bars and lounges, colleague dining facilities and associated support functions such as stewarding and purchasing.<\/p>\n<p>You will ensure the consistent delivery of high-quality culinary experiences while maintaining Marriott's renowned standards for food safety, quality and service.<\/p>\n\n<h4>Key responsibilities<\/h4>\n<ul>\n <li>Lead and oversee daily culinary operations across multiple Mediterranean and Western dining outlets.<\/li>\n <li>Supervise and coordinate kitchen teams, ensuring operational excellence, consistency and exceptional food quality.<\/li>\n <li>Provide hands-on leadership, coaching and development for culinary associates and direct reports.<\/li>\n <li>Manage staffing levels and labour deployment to meet guest expectations and operational requirements.<\/li>\n <li>Drive menu development, culinary innovation and presentation standards in partnership with the Executive Chef.<\/li>\n <li>Manage departmental budgets, food costs, purchasing processes, supplies and equipment to achieve financial objectives.<\/li>\n <li>Ensure full compliance with Marriott food safety, sanitation, hygiene and brand standards.<\/li>\n <li>Monitor guest feedback, service performance and satisfaction metrics, implementing improvements to elevate the dining experience.<\/li>\n <li>Develop collaborative relationships across hotel departments, including banquets, catering and food & beverage operations.<\/li>\n <li>Support performance management, succession planning, training initiatives and the ongoing development of culinary talent.<\/li>\n<\/ul>\n\n<h4>The ideal candidate<\/h4>\n<p>The successful candidate will be an inspiring culinary leader with a passion for Mediterranean cuisine, people development and delivering memorable guest experiences.<\/p>\n<p>You will bring significant experience managing complex culinary operations within luxury hotels, resorts or premium hospitality environments, alongside a strong understanding of financial performance, operational controls and contemporary dining trends.<\/p>\n<p>We are looking for someone who demonstrates:<\/p>\n<ul>\n <li>Proven experience overseeing Western and Mediterranean cuisine restaurants.<\/li>\n <li>A leadership style built on trust, collaboration, accountability and coaching.<\/li>\n <li>Excellent commercial acumen, including food cost management and budget oversight.<\/li>\n <li>Strong communication and stakeholder management skills.<\/li>\n <li>The ability to inspire, motivate and develop diverse teams.<\/li>\n <li>A commitment to exceptional guest satisfaction and continuous improvement.<\/li>\n <li>A hands-on approach with a strong presence in the operation.<\/li>\n<\/ul>\n\n<h4>Education & experience<\/h4>\n<p>High school diploma or GED with a minimum of 6 years' experience in culinary, food and beverage, or a related professional area; or<\/p>\n<p>A 2-year degree in Culinary Arts, Hotel & Restaurant Management or a related discipline, with a minimum of 4 years' relevant professional experience.<\/p>\n\n<h4>Why join Marriott International?<\/h4>\n<p>At Marriott International, career growth is more than a possibility; it is part of our culture. As the world's leading hospitality company, we offer unparalleled opportunities to learn, develop and progress across an extraordinary portfolio of brands and destinations.<\/p>\n<p>Joining Marriott Hotels means becoming part of a globally recognised organisation that places people first, values innovation and invests in the success of its associates.<\/p>\n<p>Here, you will have the opportunity to work alongside talented hospitality professionals, contribute to a high-performing culture and build a rewarding long-term career on a global stage.<\/p>\n\n<h4>Your next chapter starts here<\/h4>\n<p>If you are an accomplished culinary leader with a passion for Mediterranean cuisine, a commitment to operational excellence and a desire to influence the future of dining at one of Cairo's most prestigious hotels, we invite you to explore this exceptional opportunity with Cairo Marriott Hotel.<\/p>\n<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent and experiences of our associates.<\/p>\n<p>We are committed to non-discrimination on any protected basis, including disability, veteran status, or any other basis protected by applicable law.<\/p>\n\n<p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of \"Wonderful Hospitality. Always.\" by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy.<\/p>\n<p>With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels.<\/p>\n<p>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<\/p>\n\n<p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy.<\/p>\n<p>JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J. Willard Marriott.<\/p>\n<p>Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers.<\/p>\n<p>JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being.<\/p>\n<p>Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment.<\/p>\n<p>In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<\/p><\/p><p><\/p>

<p><h4>Job summary<\/h4>\n<p>Lead the arrival experience at one of Cairo's most prestigious hotels.<\/p>\n<p>Set on the banks of the River Nile in the vibrant district of Zamalek, Cairo Marriott Hotel stands as one of the city's most iconic hospitality destinations. Combining historic grandeur with modern luxury, the hotel is renowned for its distinctive architecture, expansive accommodation offering, award-winning dining experiences and exceptional service culture. As part of Marriott Hotels, Marriott International's flagship premium brand, Cairo Marriott Hotel delivers thoughtful, elevated hospitality designed to inspire every guest journey.<\/p>\n<p>We are seeking an exceptional Rooms Control Manager to play a pivotal role in shaping the guest experience from arrival to departure while contributing to the continued success of this landmark property.<\/p>\n\n<h4>About the role<\/h4>\n<p>The Rooms Control Manager is a key operational leader within the Front Office function, responsible for directing and working alongside managers and associates to ensure a seamless, efficient and personalised check-in and check-out experience for every guest. This role combines operational leadership, commercial awareness and guest engagement to maximise guest satisfaction, optimise room inventory and drive departmental performance.<\/p>\n<p>You will oversee daily Rooms Control and Front Desk operations, ensuring service excellence, strong team engagement and full alignment with Marriott brand standards. Working closely with Front Office leadership and cross-functional hotel teams, you will help create memorable guest experiences while supporting occupancy, revenue objectives and overall hotel performance.<\/p>\n\n<h4>Key responsibilities<\/h4>\n<ul>\n <li>Lead the day-to-day Rooms Control and Front Desk operation, ensuring exceptional service delivery and operational efficiency.<\/li>\n <li>Manage room allocation strategies, arrivals, departures and inventory controls to maximise occupancy and revenue opportunities.<\/li>\n <li>Drive guest satisfaction by proactively resolving concerns, handling complex requests and ensuring personalised service experiences.<\/li>\n <li>Supervise staffing levels and operational workflows to support guest expectations, business demands and financial objectives.<\/li>\n <li>Champion Marriott's guest recognition programmes and premium service standards throughout the guest journey.<\/li>\n <li>Support, coach and develop Front Office associates, creating a culture of accountability, engagement and continuous improvement.<\/li>\n <li>Monitor departmental performance metrics and implement initiatives that enhance productivity, service quality and commercial results.<\/li>\n <li>Build strong relationships with internal stakeholders across Housekeeping, Revenue Management, Sales, Reservations and Guest Services to ensure seamless hotel operations.<\/li>\n<\/ul>\n\n<h4>The ideal candidate<\/h4>\n<p>We are looking for an accomplished hospitality professional who thrives in a fast-paced environment and understands the importance of creating exceptional first and last impressions. You will be an inspiring leader who leads with integrity, professionalism and genuine care for both guests and associates.<\/p>\n<p>Equally comfortable managing operational demands and guest interactions, you will possess strong commercial acumen and a passion for delivering premium hospitality experiences.<\/p>\n<p>The successful candidate will demonstrate:<\/p>\n<ul>\n <li>Experience within Front Office, Rooms Control, Guest Services or a related hospitality environment.<\/li>\n <li>A guest-centric mindset with a commitment to service excellence.<\/li>\n <li>Strong leadership, coaching and team development capabilities.<\/li>\n <li>Excellent problem-solving and conflict-resolution skills.<\/li>\n <li>Commercial awareness with an understanding of occupancy management, room revenue and operational performance.<\/li>\n <li>Outstanding communication and stakeholder management skills.<\/li>\n <li>The ability to remain composed and effective in a high-volume luxury hotel environment.<\/li>\n<\/ul>\n\n<h4>Education & experience<\/h4>\n<p>High school diploma, GED or equivalent qualification with a minimum of one year's experience in Guest Services, Front Desk operations or a related professional area; or a two-year degree in Hotel & Restaurant Management, Hospitality, Business Administration or a related field.<\/p>\n\n<h4>Why join Marriott International?<\/h4>\n<p>At Marriott International, we believe that our people are our greatest strength. As the world's leading hospitality company, we offer unparalleled opportunities for professional development, international career mobility and leadership growth across a portfolio of world-class brands.<\/p>\n<p>Joining Marriott Hotels means becoming part of a culture built on putting people first, embracing innovation and delivering exceptional experiences. You will have the opportunity to collaborate with talented hospitality professionals, contribute to a globally respected brand and develop a rewarding career without limits.<\/p>\n\n<h4>Your next chapter starts here<\/h4>\n<p>If you are a passionate hospitality leader with a talent for operational excellence, guest engagement and team development, this is an opportunity to make a meaningful impact at one of Egypt's most celebrated hotels. Join Cairo Marriott Hotel and help create exceptional arrival experiences, inspire high-performing teams and deliver the modern premium hospitality that defines Marriott Hotels.<\/p>\n<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.<\/p>\n<p>Our greatest strength lies in the rich blend of culture, talent and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status or other basis protected by applicable law.<\/p>\n\n<p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of \"Wonderful Hospitality. Always.\" by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy.<\/p>\n<p>With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<\/p>\n\n<p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy.<\/p>\n<p>JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers.<\/p>\n<p>JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment.<\/p>\n<p>In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<\/p><\/p><p><\/p>

<p><h4>Job summary</h4> <p>A culinary leadership opportunity at one of Cairo's most iconic hotels. Set within the heart of Egypt's vibrant capital, Cairo Marriott Hotel is a landmark destination where rich heritage meets contemporary hospitality. Renowned for its distinctive setting, exceptional dining experiences and longstanding reputation for service excellence, the hotel offers guests a unique blend of history, culture and modern comfort.</p> <p>As part of Marriott Hotels, Marriott International's flagship premium brand, Cairo Marriott Hotel delivers thoughtful hospitality designed to inspire travellers from around the world. We are now seeking an accomplished Executive Sous Chef, Mediterranean to join our culinary leadership team and help shape the future of our food and beverage experience.</p> <h4>About the role</h4> <p>This is an exciting opportunity for a passionate and experienced culinary professional to play a key leadership role within one of the region's most established hospitality destinations. Reporting to the Executive Chef, the Executive Sous Chef, Mediterranean will exhibit exceptional culinary talent while personally participating in day-to-day kitchen operations and assisting in leading all food-related functions.</p> <p>Responsible for overseeing 2 to 3 restaurant outlets, you will drive excellence across multiple dining venues while continually improving guest satisfaction, associate engagement and financial performance. The role encompasses oversight of all food preparation areas, including restaurants, banqueting operations, room service, bars and lounges, colleague dining facilities and associated support functions such as stewarding and purchasing.</p> <p>You will ensure the consistent delivery of high-quality culinary experiences while maintaining Marriott's renowned standards for food safety, quality and service.</p> <h4>Key responsibilities</h4> <ul> <li>Lead and oversee daily culinary operations across multiple Mediterranean and Western dining outlets.</li> <li>Supervise and coordinate kitchen teams, ensuring operational excellence, consistency and exceptional food quality.</li> <li>Provide hands-on leadership, coaching and development for culinary associates and direct reports.</li> <li>Manage staffing levels and labour deployment to meet guest expectations and operational requirements.</li> <li>Drive menu development, culinary innovation and presentation standards in partnership with the Executive Chef.</li> <li>Manage departmental budgets, food costs, purchasing processes, supplies and equipment to achieve financial objectives.</li> <li>Ensure full compliance with Marriott food safety, sanitation, hygiene and brand standards.</li> <li>Monitor guest feedback, service performance and satisfaction metrics, implementing improvements to elevate the dining experience.</li> <li>Develop collaborative relationships across hotel departments, including banquets, catering and food & beverage operations.</li> <li>Support performance management, succession planning, training initiatives and the ongoing development of culinary talent.</li> </ul> <h4>The ideal candidate</h4> <p>The successful candidate will be an inspiring culinary leader with a passion for Mediterranean cuisine, people development and delivering memorable guest experiences. You will bring significant experience managing complex culinary operations within luxury hotels, resorts or premium hospitality environments, alongside a strong understanding of financial performance, operational controls and contemporary dining trends.</p> <p>We are looking for someone who demonstrates:</p> <ul> <li>Proven experience overseeing Western and Mediterranean cuisine restaurants.</li> <li>A leadership style built on trust, collaboration, accountability and coaching.</li> <li>Excellent commercial acumen, including food cost management and budget oversight.</li> <li>Strong communication and stakeholder management skills.</li> <li>The ability to inspire, motivate and develop diverse teams.</li> <li>A commitment to exceptional guest satisfaction and continuous improvement.</li> <li>A hands-on approach with a strong presence in the operation.</li> </ul> <h4>Education & experience</h4> <p>High school diploma or GED with a minimum of 6 years' experience in culinary, food and beverage, or a related professional area; <br> OR <br> A 2-year degree in Culinary Arts, Hotel & Restaurant Management or a related discipline, with a minimum of 4 years' relevant professional experience.</p> <h4>Why join Marriott International?</h4> <p>At Marriott International, career growth is more than a possibility; it is part of our culture. As the world's leading hospitality company, we offer unparalleled opportunities to learn, develop and progress across an extraordinary portfolio of brands and destinations.</p> <p>Joining Marriott Hotels means becoming part of a globally recognised organisation that places people first, values innovation and invests in the success of its associates. Here, you will have the opportunity to work alongside talented hospitality professionals, contribute to a high-performing culture and build a rewarding long-term career on a global stage.</p> <h4>Your next chapter starts here</h4> <p>If you are an accomplished culinary leader with a passion for Mediterranean cuisine, a commitment to operational excellence and a desire to influence the future of dining at one of Cairo's most prestigious hotels, we invite you to explore this exceptional opportunity with Cairo Marriott Hotel.</p> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or any other basis protected by applicable law.</p> <p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of <strong>“Wonderful Hospitality. Always.”</strong> by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy.</p> <p>With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p> <p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy.</p> <p>JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers.</p> <p>JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment.</p> <p>In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<p><h4>Connect to your career at Deloitte</h4> <p>Deloitte, established globally in 1845, is the world’s largest and leading professional services firm, providing Audit & Assurance, Tax & Legal, and Consulting and related services to public and private clients spanning multiple industries. Presented in more than 150 countries, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation.</p> <p>Deloitte Innovation Hub (DIH) is a strategic initiative to support our ambition to become the leading business transformation partner of choice for our clients and to expand and scale our delivery footprint across EMEA. With access to a scaled, diverse, highly skilled, motivated, and engaged workforce, DIH is delivering complex technical solutions for clients’ most complex business problems, across portfolios that include ‘Strategy & Transactions’, ‘Customer’, ‘Engineering, AI & Data’, ‘Enterprise, Technology & Performance’ and ‘Cyber’. DIH is aiming to become the destination for top talents in Egypt for a long, exciting career.</p> <p>We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action.</p> <h4>Connect to your opportunity</h4> <ul> <li>As an Infrastructure Lead, you will be part of building and shaping our infrastructure from the ground up. You will bring your technical expertise to design and deliver robust and scalable infrastructure while helping to define the standards and best practices that will support the business as it evolves.</li> <li>You will collaborate with technology teams and business stakeholders to turn requirements and challenges into solutions and continuously look for opportunities to simplify, automate, and evolve our infrastructure.</li> <li>Deloitte is looking for someone who combines strong technical expertise with curiosity and an ownership mindset. Someone who enjoys building new things, collaborating, learning, and overcoming challenges. Someone who believes that great infrastructure is about enabling people, improving experience, and making an impact that matters.</li> <li>You won’t just be maintaining an infrastructure but helping to shape what is next, can build capabilities, influence how we work, and see the direct impact of your contribution.</li> </ul> <h4>Connect to your skills and professional experience</h4> <h4>Essentials</h4> <ul> <li>7+ relevant years of experience.</li> <li>Bachelor’s degree in computer science, information technology, or related field.</li> <li>Professional experience in cybersecurity and network security.</li> <li>Professional experience in enterprise network and infrastructure environments with strong hands-on expertise in network and security technologies.</li> <li>Proven experience with Palo Alto Networks firewalls and SD-WAN including design, implementation, configuration, troubleshooting, and lifecycle management.</li> <li>Strong knowledge and practical experience with Cisco technologies in routing and switching as well as enterprise network architecture.</li> <li>Solid understanding of network security, segmentation, VPN, and high availability and resilient network design.</li> <li>Experience in designing and implementing secure, scalable, and high availability network solutions.</li> <li>Perform network upgrades, migrations, and technology refresh activities with minimal business disruption.</li> <li>Hands-on experience in troubleshooting problems in a complex environment and driving them through resolution.</li> <li>Maintain network availability, capacity, performance, and resilience within the agreed service levels.</li> <li>Experience working within structured ITIL/ITSM environment.</li> <li>Collaborate naturally and effectively with technical teams and technology vendors.</li> <li>Taking ownership from design through implementation and operation.</li> <li>Continuous learning and improvement mindset and ability to adapt to business needs evolution.</li> <li>Cisco and Palo Alto certifications.</li> <li>English language fluency.</li> </ul> <h4>Desirables</h4> <ul> <li>Experience in network automation, scripting, and infrastructure as code.</li> <li>Exposure to cloud networking and hybrid-cloud environments.</li> <li>ITIL certified.</li> <li>People management experience.</li> </ul> <h4>Connect to your business – Technology & Transformation</h4> <p>Distinctive thinking, deep expertise, and collaborative work. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we’ll make an impact on those matters.</p> <h4>Personal independence</h4> <p>Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to several audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your immediate family members are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm. The recruitment team will provide further details as you progress through the recruitment process.</p> <h4>Connect with your colleagues</h4> <p>Location: Cairo, Egypt</p> <p>“What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte’s clients include many of the world’s largest organizations; I wanted to be part of a team that made a difference that I could be proud of.” – Dan, Technology & Transformation</p> <p>“Everyone always says ‘it’s the people,’ and that’s true. Working for a brand you feel proud of feels pretty good too. And you don’t have any stress about fitting into a particular stereotype, because there are so many different types of people in Deloitte Digital.” – Gillian, Technology & Transformation</p> <h4>Our commitment to you</h4> <p>Making an impact is more than just what we do: it’s why we’re here. So, we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.</p> <p>We want you. The true you. Your own strengths, perspective, and personality. So, we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.</p> <p>Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.</p> <h4>Connect to your next step</h4> <p>A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.</p></p><p></p>

<p><h4>Connect to your career at Deloitte</h4> <p>Deloitte, established globally in 1845, is the world’s largest and leading professional services firm, providing Audit & Assurance, Tax & Legal, and Consulting and related services to public and private clients spanning multiple industries. Presented in more than 150 countries, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation.</p> <p>Deloitte Innovation Hub (DIH) is a strategic initiative to support our ambition to become the leading business transformation partner of choice for our clients and to expand and scale our delivery footprint across EMEA. With access to a scaled, diverse, highly skilled, motivated, and engaged workforce, DIH is delivering complex technical solutions for clients’ most complex business problems, across portfolios that include ‘Strategy & Transactions’, ‘Customer’, ‘Engineering, AI & Data’, ‘Enterprise, Technology & Performance’ and ‘Cyber’. DIH is aiming to become the destination for top talents in Egypt for a long, exciting career.</p> <p>We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action.</p> <h4>Connect to your opportunity</h4> <ul> <li>DIH is seeking an experienced End User Support Engineer to provide high-quality technical support to our End Users across the organization.</li> <li>Working under the End User Support Lead, the End User Support engineer will provide hands-on technical expertise, resolve complex workstation issues including hardware and software on Windows and MacBook PCs.</li> <li>With your customer-centric and business-focused mindset, you will provide level 1 and 2 support for hardware, software, operating system, connectivity, and PC configuration for all End Users resolving the issue in a timely manner with the least business impact.</li> <li>DIH is very dynamic and expanding which requires fast-paced workstation builds, re-image, provisioning, replacement, and configuration.</li> <li>With your high sense of security and compliance you will ensure DIH workstation environment security and data privacy as well as promoting the security culture to our End Users’ community.</li> <li>In your day-to-day activities you will be using an IT Service Management tool, such as ServiceNow, to manage incidents and requests adhering to the agreed SLAs, OLAs, and KPIs.</li> <li>Your communication skills are key to this role in being able to provide the best user experience to our End Users.</li> </ul> <h4>Connect to your skills and professional experience</h4> <p><strong>Essentials</strong></p> <ul> <li>Bachelor’s degree in computer science, Cyber Security, Management Information Systems, or a related technical discipline.</li> <li>1+ relevant years of experience.</li> <li>Proven experience in End User computing, Desktop support, Workstation technology, and security.</li> <li>Experience in an End User support operation in a medium-to-large enterprise environment.</li> <li>Strong hands-on experience in Windows and Mac operating systems, PC hardware and software troubleshooting complex incidents and problems.</li> <li>Understanding of Microsoft Active Directory, Microsoft Exchange, Endpoint patching, vulnerability remediation, antivirus, encryption, and workstation security.</li> <li>Experience with ITIL framework, in particular Incident and Request management.</li> <li>Experience with IT Service Management solutions such as ServiceNow.</li> <li>Strong understanding of data privacy, confidentiality, and compliance.</li> <li>Very good communication skills and customer service capabilities.</li> <li>English language fluency.</li> </ul> <p><strong>Desirables</strong></p> <ul> <li>Knowledge in Infrastructure, Network, and VPN.</li> <li>Experience with Netskope, Jamf Pro, Intune.</li> <li>Knowledge in Asset management and workstation life cycle.</li> <li>ITIL foundation certified.</li> </ul> <h4>Connect to your business – Technology & Transformation</h4> <p>Distinctive thinking, deep expertise, and collaborative working. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we’ll make an impact that matters.</p> <h4>Personal independence</h4> <p>Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to several audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your immediate family members are not permitted to hold certain financial interests (shares, funds, bonds, etc.) with audit clients of the firm. The recruitment team will provide further details as you progress through the recruitment process.</p> <h4>Connect with your colleagues</h4> <p><strong>Location:</strong> Cairo, Egypt</p> <p>“What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte’s clients include many of the world’s largest organizations; I wanted to be part of a team that made a difference that I could be proud of.” – Dan, Technology & Transformation</p> <p>“Everyone always says ‘it’s the people,’ and that’s true. Working for a brand you feel proud of feels pretty good too. And you don’t have any stress about fitting into a particular stereotype, because there are so many different types of people in Deloitte Digital.” – Gillian, Technology & Transformation</p> <h4>Our commitment to you</h4> <p>Making an impact is more than just what we do: it’s why we’re here. So, we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective, and personality. So, we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution.</p> <p>You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.</p> <p>Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.</p> <h4>Connect to your next step</h4> <p>A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.</p></p><p></p>

<p><h4>Connect to your career at Deloitte</h4> <p>Deloitte, established globally in 1845, is the world’s largest and leading professional services firm, providing Audit & Assurance, Tax & Legal and Consulting and related services to public and private clients spanning multiple industries. Presented in more than 150 countries, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation.</p> <p>Deloitte Innovation Hub (DIH) is a strategic initiative to support our ambition to become the leading business transformation partner of choice for our clients and to expand and scale our delivery footprint across EMEA. With access to a scaled, diverse, highly skilled, motivated, and engaged workforce, DIH is delivering complex technical solutions for clients’ most complex business problems, across portfolios that include ‘Strategy & Transactions’, ‘Customer’, ‘Engineering, AI & Data’, ‘Enterprise, Technology & Performance’ and ‘Cyber’.</p> <p>DIH is aiming to become the destination for top talents in Egypt for a long, exciting career. We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we.</p> <p>Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action.</p> <h4>Connect to your opportunity</h4> <p>As a Senior IT Project Manager joining the DIH IT organization you will be playing a key role in delivering technology initiatives and projects while driving the IT procurement and vendor management combining strong project management capability with commercial and technology procurement expertise. The role requires an individual who is comfortable operating between strategic planning and hands-on execution, managing competing priorities and driving outcomes in a complex environment.</p> <p>You will lead IT projects from initiation through implementation and transition to operation, developing project plans, milestones, dependencies, financials and governance structure. Proactively identify and manage project risks, provide concise reporting to leadership and senior stakeholders.</p> <p>As IT procurement lead, you will be leading the end-to-end procurement lifecycle for the IT procurement including RFI/RFP requirements, evaluation criteria, vendor selection and evaluation ensuring transparency and objective assessment. You will work across IT, business functions, finance, and procurement ensuring that technology investments are delivered effectively and aligned with the business priorities.</p> <p>Lead commercial negotiation with suppliers to achieve optimum cost, value, contract terms and business outcomes. You will establish effective supplier governance and monitor their performance against the contractual agreements.</p> <h4>Connect to your skills and professional experience</h4> <p><strong>Essentials</strong></p> <ul> <li>5+ relevant years of experience.</li> <li>Proven experience in IT project management combined with strong knowledge in IT procurement and vendor management.</li> <li>Demonstrated experience in managing end-to-end IT projects involving multiple stakeholders and technology teams and successful delivery of assigned projects within the agreed scope, timeline, budget and quality.</li> <li>Hands-on experience with project management tools such as MS Project, Jira or similar platforms.</li> <li>Experience in managing project budgets, financial forecasts, commitments and expenditure.</li> <li>Clear understanding of IT sourcing and procurement including RFI/RFP process and vendor evaluation.</li> <li>Good understanding of enterprise technology environment including infrastructure, cloud, cybersecurity, applications and software/SaaS.</li> <li>PMP certification or equivalent.</li> <li>Effective negotiation skills and strong understanding of contract management.</li> <li>A continuous improvement mindset and ability to change the status quo.</li> <li>Effective communication and presentation skills considering the target audience in delivering the message.</li> <li>English language fluency.</li> </ul> <p><strong>Desirables</strong></p> <ul> <li>Knowledge of Agile methodology, framework and tools.</li> <li>Experience in enterprise procurement platforms such as SAP or Oracle.</li> <li>Knowledge in Finance, Legal and technology solutions business line.</li> </ul> <h4>Connect to your business – Technology & Transformation</h4> <p>Distinctive thinking, deep expertise, and collaborative working. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we’ll make an impact that matters.</p> <h4>Personal independence</h4> <p>Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to several audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your immediate family members are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm. The recruitment team will provide further detail as you progress through the recruitment process.</p> <h4>Connect with your colleagues</h4> <p><strong>Location:</strong> Cairo, Egypt</p> <p>“What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte’s clients include many of the world’s largest organizations; I wanted to be part of a team that made a difference that I could be proud of.” – Dan, Technology & Transformation</p> <p>“Everyone always says ‘it’s the people,’ and that’s true. Working for a brand you feel proud of feels pretty good too. And you don’t have any stress about fitting into a particular stereotype, because there are so many different types of people in Deloitte Digital.” – Gillian, Technology & Transformation</p> <h4>Our commitment to you</h4> <p>Making an impact is more than just what we do: it’s why we’re here. So, we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.</p> <p>We want you. The true you. Your own strengths, perspective, and personality. So, we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution.</p> <p>You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.</p> <p>Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.</p> <h4>Connect to your next step</h4> <p>A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>A Culinary Leadership Opportunity at One of Cairo's Most Iconic Hotels<br>Set within the heart of Egypt's vibrant capital, <br>Cairo Marriott Hotel<br>is a landmark destination where rich heritage meets contemporary hospitality. Renowned for its distinctive setting, exceptional dining experiences and longstanding reputation for service excellence, the hotel offers guests a unique blend of history, culture and modern comfort.<br>As part of <br>Marriott Hotels<br>, Marriott International's flagship premium brand, Cairo Marriott Hotel delivers thoughtful hospitality designed to inspire travellers from around the world. We are now seeking an accomplished <br>Executive Sous Chef, Mediterranean<br>to join our culinary leadership team and help shape the future of our food and beverage experience.<br>About the Role<br>This is an exciting opportunity for a passionate and experienced culinary professional to play a key leadership role within one of the region's most established hospitality destinations.<br>Reporting to the Executive Chef, the <br>Executive Sous Chef, Mediterranean<br>will exhibit exceptional culinary talent while personally participating in day-to-day kitchen operations and assisting in leading all food-related functions. Responsible for overseeing <br>2 to 3 restaurant outlets<br>, you will drive excellence across multiple dining venues while continually improving guest satisfaction, associate engagement and financial performance.<br>The role encompasses oversight of all food preparation areas, including restaurants, banqueting operations, room service, bars and lounges, colleague dining facilities and associated support functions such as stewarding and purchasing. You will ensure the consistent delivery of high-quality culinary experiences while maintaining Marriott's renowned standards for food safety, quality and service.<br>Key Responsibilities<br>Lead and oversee daily culinary operations across multiple Mediterranean and Western dining outlets.<br>Supervise and coordinate kitchen teams, ensuring operational excellence, consistency and exceptional food quality.<br>Provide hands-on leadership, coaching and development for culinary associates and direct reports.<br>Manage staffing levels and labour deployment to meet guest expectations and operational requirements.<br>Drive menu development, culinary innovation and presentation standards in partnership with the Executive Chef.<br>Manage departmental budgets, food costs, purchasing processes, supplies and equipment to achieve financial objectives.<br>Ensure full compliance with Marriott food safety, sanitation, hygiene and brand standards.<br>Monitor guest feedback, service performance and satisfaction metrics, implementing improvements to elevate the dining experience.<br>Develop collaborative relationships across hotel departments, including Banquets, Catering and Food &amp; Beverage operations.<br>Support performance management, succession planning, training initiatives and the ongoing development of culinary talent.<br>The Ideal Candidate<br>The successful candidate will be an inspiring culinary leader with a passion for Mediterranean cuisine, people development and delivering memorable guest experiences.<br>You will bring significant experience managing complex culinary operations within luxury hotels, resorts or premium hospitality environments, alongside a strong understanding of financial performance, operational controls and contemporary dining trends.<br>We are looking for someone who demonstrates:<br>Proven experience overseeing <br>Western and Mediterranean cuisine restaurants<br>.<br>A leadership style built on trust, collaboration, accountability and coaching.<br>Excellent commercial acumen, including food cost management and budget oversight.<br>Strong communication and stakeholder management skills.<br>The ability to inspire, motivate and develop diverse teams.<br>A commitment to exceptional guest satisfaction and continuous improvement.<br>A hands-on approach with a strong presence in the operation.<br>Education &amp; Experience<br>High School Diploma or GED with a minimum of <br>6 years' experience<br>in culinary, food and beverage, or a related professional area;<br>OR<br>A <br>2-year degree<br>in Culinary Arts, Hotel &amp; Restaurant Management or a related discipline, with a minimum of <br>4 years' relevant professional experience<br>.<br>Why Join Marriott International?<br>At <br>Marriott International<br>, career growth is more than a possibility; it is part of our culture. As the world's leading hospitality company, we offer unparalleled opportunities to learn, develop and progress across an extraordinary portfolio of brands and destinations.<br>Joining <br>Marriott Hotels<br>means becoming part of a globally recognised organisation that places people first, values innovation and invests in the success of its associates. Here, you will have the opportunity to work alongside talented hospitality professionals, contribute to a high-performing culture and build a rewarding long-term career on a global stage.<br>Your Next Chapter Starts Here<br>If you are an accomplished culinary leader with a passion for Mediterranean cuisine, a commitment to operational excellence and a desire to influence the future of dining at one of Cairo's most prestigious hotels, we invite you to explore this exceptional opportunity with <br>Cairo Marriott Hotel<br>.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or any other basis protected by applicable law.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<p><h4>Job summary<\/h4>\n<p>Accountable for the quality, consistency and production of the specialty restaurant kitchen. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Coordinates menus, purchasing, staffing and food preparation for the property's specialty restaurant. Works with team to improve guest and employee satisfaction while maintaining the operating budget. Must ensure sanitation and food standards are achieved. Develops and trains team to improve results.<\/p>\n\n<h4>Candidate profile<\/h4>\n<p><strong>Education and experience<\/strong><\/p>\n<ul>\n<li>High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.<\/li>\n<li>OR<\/li>\n<li>2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.<\/li>\n<\/ul>\n\n<h4>Core work activities<\/h4>\n\n<p><strong>Setting and ensuring culinary standards and responsibilities are met for specialty restaurant<\/strong><\/p>\n<ul>\n<li>Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions for specialty restaurant.<\/li>\n<li>Supervises specialty restaurant kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures.<\/li>\n<li>Maintains food preparation handling and correct storage standards.<\/li>\n<li>Recognizes superior quality products, presentations and flavor.<\/li>\n<li>Plans and manages food quantities and plating requirements for the specialty restaurant.<\/li>\n<li>Communicates production needs to key personnel.<\/li>\n<li>Assists in developing daily and seasonal menu items for the specialty restaurant.<\/li>\n<li>Ensures compliance with all applicable laws and regulations.<\/li>\n<li>Follows proper handling and right temperature of all food products.<\/li>\n<li>Estimates daily specialty restaurant production needs.<\/li>\n<li>Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.<\/li>\n<li>Checks the quality of raw and cooked food products to ensure that standards are met.<\/li>\n<li>Determines how food should be presented and creates decorative food displays.<\/li>\n<\/ul>\n\n<p><strong>Leading kitchen team<\/strong><\/p>\n<ul>\n<li>Supervises and coordinates activities of cooks and workers engaged in food preparation.<\/li>\n<li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial\/business decision making; demonstrates honesty\/integrity; leads by example.<\/li>\n<li>Leads shift teams while personally preparing food items and executing requests based on required specifications.<\/li>\n<li>Supervises and manages specialty restaurant kitchen employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.<\/li>\n<li>Encourages and builds mutual trust, respect, and cooperation among team members.<\/li>\n<li>Serves as a role model to demonstrate appropriate behaviors.<\/li>\n<li>Ensures and maintains the productivity level of employees.<\/li>\n<li>Ensures employees are cross-trained to support successful daily operations.<\/li>\n<li>Ensures employees understand expectations and parameters.<\/li>\n<li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<\/li>\n<\/ul>\n\n<p><strong>Establishing and maintaining specialty restaurant kitchen goals<\/strong><\/p>\n<ul>\n<li>Sets and supports achievement of kitchen goals including performance goals, budget goals, team goals, etc.<\/li>\n<li>Develops specific guidance and plans to prioritize, organize, and accomplish daily kitchen operations work.<\/li>\n<li>Understands the impact of kitchen operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.<\/li>\n<li>Effectively investigates, reports and follows-up on employee accidents.<\/li>\n<li>Knows and implements company safety standards.<\/li>\n<\/ul>\n\n<p><strong>Ensuring exceptional customer service<\/strong><\/p>\n<ul>\n<li>Provides services that are above and beyond for customer satisfaction and retention.<\/li>\n<li>Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<\/li>\n<li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<\/li>\n<li>Sets a positive example for guest relations.<\/li>\n<li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<\/li>\n<li>Empowers employees to provide excellent customer service.<\/li>\n<li>Handles guest problems and complaints.<\/li>\n<li>Interacts with guests to obtain feedback on product quality and service levels.<\/li>\n<\/ul>\n\n<p><strong>Managing and conducting human resource activities<\/strong><\/p>\n<ul>\n<li>Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<\/li>\n<li>Participates in training specialty restaurant staff on menu items including ingredients, preparation methods and unique tastes.<\/li>\n<li>Manages employee progressive discipline procedures.<\/li>\n<li>Participates in the employee performance appraisal process, providing feedback as needed.<\/li>\n<li>Uses all available on the job training tools for employees.<\/li>\n<li>Assists as needed in the interviewing and hiring of employee team members with appropriate skills.<\/li>\n<\/ul>\n\n<p><strong>Additional responsibilities<\/strong><\/p>\n<ul>\n<li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, or in person.<\/li>\n<li>Analyzes information and evaluates results to choose the best solution and solve problems.<\/li>\n<li>Attends and participates in all pertinent meetings.<\/li>\n<\/ul>\n\n<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<\/p>\n\n<p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of \"Wonderful Hospitality. Always.\" by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<\/p>\n\n<p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<\/p><\/p><p><\/p>

<p><strong>Job Purpose</strong></p><p>The Automation Maintenance Engineer is responsible for ensuring the safe, reliable, and efficient operation of the plant s automation, electrical control, and instrumentation systems. The role performs preventive, predictive, and corrective maintenance; diagnoses and resolves automation-related failures; and implements reliability improvements to minimize unplanned downtime. All automation activities must be completed in accordance with Sika HSE requirements, engineering standards, change-control procedures, quality requirements, and applicable legal regulations.</p><p><strong>Key Responsibilities</strong></p><p><strong>Automation Maintenance and Troubleshooting</strong></p><ul><li>Maintain, inspect, troubleshoot, and repair industrial automation and control systems, including:</li><ul><li>Programmable Logic Controllers (PLCs)</li><li>Human-Machine Interfaces (HMIs)</li><li>Variable-Frequency Drives (VFDs)</li><li>Sensors, transmitters, and instrumentation</li><li>Motors and motor-control systems</li><li>Control panels and electrical circuits</li><li>Industrial communication networks</li><li>Automated production and packaging equipment</li></ul><li>Diagnose automation, electrical, control, and communication failures accurately and restore equipment safely and efficiently.</li><li>Respond promptly to breakdowns and coordinate maintenance activities to minimize production disruption and equipment downtime.</li><li>Troubleshoot PLC-controlled equipment such as pumps, mixers, conveyors, dosing systems, filling machines, packaging equipment, and related production systems.</li><li>Verify that equipment is operating safely and correctly before releasing it back to Production.</li><li>Escalate critical failures, repeated breakdowns, and significant operational risks to the Maintenance Manager.</li></ul><p><strong>Preventive and Predictive Maintenance</strong></p><ul><li>Develop, review, and execute preventive maintenance plans for automation, electrical control, and instrumentation systems.</li><li>Ensure that maintenance tasks are completed according to schedule and properly documented.</li><li>Perform periodic inspections and functional tests of control systems, safety devices, sensors, drives, and electrical panels.</li><li>Identify potential equipment failures and take preventive action before they affect safety, quality, or production.</li><li>Contribute to the development of predictive and condition-based maintenance activities where applicable.</li><li>Continuously review maintenance frequencies and task effectiveness based on equipment history and performance.</li></ul><p><strong>PLC, HMI, and Control-System Management</strong></p><ul><li>Support troubleshooting, diagnostics, and approved modifications of PLC and HMI systems.</li><li>Perform minor PLC logic modifications, HMI updates, and drive parameter adjustments when required and within the assigned authority.</li><li>Ensure that all software and parameter changes are tested, documented, reviewed, and approved in accordance with the plant s management-of-change procedure.</li><li>Maintain controlled backups of PLC programs, HMI applications, drive parameters, configuration files, and other critical automation software.</li><li>Ensure that the latest approved versions can be identified and safely restored when required.</li><li>Prevent unauthorized modifications to automation software, system configurations, or equipment parameters.</li><li>Maintain accurate documentation of control logic, system architecture, network configuration, and approved software changes.</li></ul><p><strong>Root-Cause Analysis and Reliability Improvement</strong></p><ul><li>Investigate repeated automation and equipment failures using structured root-cause analysis methods.</li><li>Develop and implement corrective and preventive actions to eliminate recurring breakdowns.</li><li>Analyze downtime data, alarm histories, equipment trends, and maintenance records to identify reliability concerns.</li><li>Propose technical improvements to increase equipment availability, process stability, safety, and maintainability.</li><li>Participate in continuous improvement and operational excellence initiatives.</li><li>Support projects aimed at reducing maintenance costs, energy consumption, process variation, waste, and unplanned downtime.</li><li>Follow up on implemented improvements and verify that the intended results are achieved.</li></ul><p><strong>Instrumentation and Process Control</strong></p><ul><li>Maintain and troubleshoot process instrumentation, including pressure, temperature, flow, level, weight, and position-measurement devices.</li><li>Support the inspection, testing, calibration, and verification of critical instruments in accordance with applicable procedures.</li><li>Coordinate calibration activities with Quality, Production, and approved external service providers where necessary.</li><li>Ensure that calibration records, certificates, and equipment identification are properly maintained.</li><li>Report instruments found outside acceptable limits and support the required impact assessment and corrective actions.</li></ul><p><strong>Safety and Environmental Compliance</strong></p><ul><li>Perform all activities in accordance with Sika HSE requirements, safe working procedures, and applicable legal regulations.</li><li>Apply lockout/tagout and other approved energy-isolation procedures before starting maintenance work.</li><li>Conduct or participate in task risk assessments, permit-to-work processes, and safety briefings.</li><li>Stop and report unsafe activities, conditions, or equipment without delay.</li><li>Ensure that automation and electrical safety devices are not bypassed or modified without formal approval.</li><li>Support investigations of incidents, near misses, equipment damage, and control-system failures.</li><li>Maintain good housekeeping and appropriate 5S standards in workshops, control rooms, electrical panels, and maintenance areas.</li><li>Ensure the safe handling and disposal of electrical and electronic components in accordance with environmental requirements.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Mechatronics Engineering, Electrical Engineering, Control Systems, Industrial Automation, or another relevant Engineering discipline.</li><li>Typically, 3-6 years of experience in industrial automation, electrical maintenance, or control systems within a manufacturing environment.</li><li>Practical experience maintaining and troubleshooting PLC-controlled production machinery.</li><li>Experience with industrial equipment such as pumps, mixers, conveyors, dosing systems, filling machines, and packaging lines is preferred.</li><li>Experience in chemicals, construction materials, cementitious products, admixtures, coatings, or a comparable process-manufacturing industry is an advantage.</li><li>Experience supporting equipment installation, commissioning, modification, or production-line improvement projects is preferred.</li><li>Demonstrated ability to diagnose and resolve automation faults in a safe and timely manner.</li></ul><p><strong>Technical Knowledge</strong></p><ul><li>Good practical knowledge of PLC programming, fault diagnosis, and system monitoring.</li><li>Good working knowledge of HMI systems and industrial control interfaces.</li><li>Sound knowledge of electrical control circuits, control panels, motors, drives, relays, and protection devices.</li><li>Good knowledge of sensors, transmitters, actuators, and industrial instrumentation.</li><li>Familiarity with industrial communication networks and automation protocols.</li><li>Basic understanding of mechanical, hydraulic, and pneumatic systems.</li><li>Working knowledge of preventive, predictive, and corrective maintenance methods.</li><li>Ability to read and interpret electrical drawings, wiring diagrams, control schematics, process diagrams, and technical manuals.</li><li>Understanding of equipment safety circuits, interlocks, emergency systems, and energy-isolation requirements.</li><li>Knowledge of Siemens, Schneider Electric, Allen-Bradley, or comparable automation platforms is preferred, according to the systems installed at the plant.</li><li>Working knowledge of SAP Plant Maintenance or another computerized maintenance management system is an advantage.</li><li>Proficiency in Microsoft Office applications, particularly Excel, Word, PowerPoint, and Outlook.</li><li>Knowledge of 5S, root-cause analysis, and continuous improvement methods is preferred.</li><li>Knowledge of ISO 9001, ISO 14001, and ISO 45001 requirements is an advantage.</li></ul><p><strong>Competencies</strong></p><ul><li>Strong analytical, diagnostic, and structured problem-solving skills.</li><li>Ability to identify root causes and develop practical, sustainable technical solutions.</li><li>Ability to remain calm and make sound decisions during equipment failures and production interruptions.</li><li>Strong planning, organization, and priority-management skills.</li><li>High attention to detail and commitment to accurate technical work.</li><li>Ability to guide technicians and coordinate effectively with contractors.</li><li>Effective communication and cross-functional collaboration skills.</li><li>Proactive approach to reliability improvement and failure prevention.</li><li>High level of responsibility, integrity, discipline, and dependability.</li><li>Strong commitment to safety, quality, compliance, and operational continuity.</li><li>Good written and spoken Arabic and English.</li></ul><p><strong>Other Requirements</strong></p><ul><li>Willingness and ability to work in an active manufacturing environment and comply with all site safety requirements.</li><li>Willingness to provide technical support outside normal working hours when required by critical plant conditions and according to company arrangements.</li><li>Ability to respond effectively to urgent automation, electrical control, and equipment-related breakdowns.</li><li>Ability to work safely around electrical systems, machinery, production equipment, and industrial processes within the limits of authorized competence.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Accountable for the quality, consistency and production of the specialty restaurant kitchen. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Coordinates menus, purchasing, staffing and food preparation for the property's specialty restaurant. Works with team to improve guest and employee satisfaction while maintaining the operating budget. Must ensure sanitation and food standards are achieved. Develops and trains team to improve results.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.<br>CORE WORK ACTIVITIES<br>Setting and Ensuring Culinary Standards and Responsibilities are Met for Specialty Restaurant<br>• Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions for specialty restaurant.<br>• Supervises specialty restaurant kitchen shift operations and ensures compliance with all Food &amp; Beverage policies, standards and procedures.<br>• Maintains food preparation handling and correct storage standards.<br>• Recognizes superior quality products, presentations and flavor.<br>• Plans and manages food quantities and plating requirements for the specialty restaurant.<br>• Communications production needs to key personnel.<br>• Assists in developing daily and seasonal menu items for the specialty restaurant.<br>• Ensures compliance with all applicable laws and regulations.<br>• Follows proper handling and right temperature of all food products.<br>• Estimates daily specialty restaurant production needs.<br>• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.<br>• Checks the quality of raw and cooked food products to ensure that standards are met.<br>• Determines how food should be presented and creates decorative food displays.<br>Leading Kitchen Team<br>• Supervises and coordinates activities of cooks and workers engaged in food preparation.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Leads shift teams while personally preparing food items and executing requests based on required specifications.<br>• Supervises and manages specialty restaurant kitchen employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serving as a role model to demonstrate appropriate behaviors.<br>• Ensuring and maintaining the productivity level of employees.<br>• Ensures employees are cross-trained to support successful daily operations.<br>• Ensures employees understand expectations and parameters.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>Establishing and Maintaining Specialty Restaurant Kitchen Goals<br>• Sets and supports achievement of kitchen goals including performance goals, budget goals, team goals, etc.<br>• Developing specific guidance and plans to prioritize, organize, and accomplish daily kitchen operations work.<br>• Understands the impact of kitchen operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.<br>• Effectively investigates, reports and follows-up on employee accidents.<br>• Knows and implements company safety standards.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Sets a positive example for guest relations.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>• Empowers employees to provide excellent customer service.<br>• Handles guest problems and complaints.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>Managing and Conducting Human Resource Activities&nbsp;<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Participates in training specialty restaurant staff on menu items including ingredients, preparation methods and unique tastes.<br>• Manages employee progressive discipline procedures.<br>• Participates in the employee performance appraisal process, providing feedback as needed.<br>• Uses all available on the job training tools for employees.<br>• Assists as needed in the interviewing and hiring of employee team members with appropriate skills.<br>Additional Responsibilities&nbsp;<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Attends and participates in all pertinent meetings.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.&nbsp;<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<p><h4>Who we are</h4> <p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking an experienced Senior AI Software Engineer to design, develop and deploy advanced artificial intelligence solutions, intelligent agents, copilots and enterprise automation workflows. You will combine expertise in large language models, machine learning, retrieval-augmented generation, robotic process automation, application programming interfaces and cloud technologies to deliver secure, scalable and governed solutions aligned with business objectives. The role is based at SV VHub-2 and reports to the Data and Analytics Technical Lead.</p> <h4>What you’ll do</h4> <ul> <li>Translate senior stakeholder priorities into practical AI, machine learning and generative AI architecture, implementation roadmaps and measurable transformation outcomes.</li> <li>Lead the design and implementation of end-to-end automation across cloud, desktop, enterprise resource planning, legacy and enterprise applications using robotic process automation, reusable components, APIs and custom code.</li> <li>Develop and deploy intelligent agents, copilots and autonomous assistants using appropriate triggers, knowledge sources, integrated tools, escalation logic and governance controls.</li> <li>Embed large language models, machine learning, retrieval-augmented generation, document intelligence and content extraction into workflows to improve reasoning, data extraction and business process execution.</li> <li>Design and maintain orchestration pipelines covering prompt management, context handling, response validation and output quality controls.</li> <li>Manage the automation lifecycle across development, testing and production environments, including data loss prevention policies, source control, continuous integration and delivery, release management and operational monitoring.</li> <li>Collaborate with enterprise, application, data and DevOps architects, data scientists, machine learning operations specialists and business teams to assess use cases and define solution designs.</li> <li>Partner with product, engineering and compliance teams to deliver AI capabilities securely, responsibly and efficiently.</li> <li>Support technical review boards and design authority approval processes.</li> <li>Guide small delivery teams and support technical and citizen developers through mentoring, peer reviews and clear documentation.</li> </ul> <h4>Who you are</h4> <ul> <li>You hold a bachelor’s degree in computer science or a related discipline.</li> <li>You bring at least three years of professional experience in enterprise automation, robotic process automation, intelligent process automation, AI agent development or cloud-native workflow orchestration.</li> <li>You have at least two years of experience working with cloud platforms such as Microsoft Azure or Google Cloud Platform.</li> <li>You have hands-on production experience with large language models, including prompt engineering, evaluation and orchestration using LangChain, LlamaIndex or equivalent technologies.</li> <li>You understand agentic system design, including multi-step reasoning, tool use, planning, autonomous execution and multi-agent collaboration.</li> <li>You have advanced Python development skills for AI orchestration, backend agent logic, retrieval-augmented generation and workflow automation, together with proficiency in C#/.NET or Java.</li> <li>You have experience with enterprise AI platforms such as Azure AI Foundry, Azure AI Search or Google Vertex AI, as well as vector databases, embeddings, fine-tuning and evaluation methods.</li> <li>You can deploy and operate AI or automation workloads using Docker and cloud execution platforms such as Azure Container Apps or Azure Kubernetes Service.</li> <li>You understand enterprise integration patterns, including APIs, custom connectors, OAuth-secured services, enterprise applications and third-party data sources.</li> <li>You have experience with automation and delivery technologies such as UiPath, Power Automate, Kubernetes, GitHub Actions, Azure DevOps or GitLab CI.</li> <li>You can manage competing priorities and multiple projects effectively.</li> <li>You communicate clearly with clients and stakeholders and can translate complex technical concepts into accessible business language.</li> <li>You are familiar with Agile delivery methods, including experience working in Scaled Agile Framework environments.</li> <li>You can lead small teams, collaborate across disciplines and support effective project delivery.</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What's in it for you</h4> <ul> <li>The opportunity to deliver production-ready AI, agentic and intelligent automation solutions with measurable business impact.</li> <li>Exposure to multidisciplinary collaboration across AI, data science, architecture, engineering, DevOps, compliance and business teams.</li> <li>The opportunity to shape enterprise AI architecture, implementation roadmaps and responsible governance practices.</li> <li>Experience leading technically complex initiatives across cloud, automation and enterprise application environments.</li> <li>Opportunities to mentor technical and citizen developers while contributing to peer reviews and engineering standards.</li> </ul> <h4>What skills you will learn</h4> <ul> <li>Advanced design and orchestration of enterprise AI agents and copilots.</li> <li>Production implementation of retrieval-augmented generation, prompt management and response-quality controls.</li> <li>Integration of AI services with enterprise platforms, secured APIs and legacy applications.</li> <li>Operation of resilient AI and automation workloads using containerisation, cloud platforms and continuous delivery pipelines.</li> <li>Responsible AI governance, monitoring, automated testing, root-cause analysis and self-healing automation.</li> <li>Cross-functional solution design and stakeholder engagement within a large enterprise environment.</li> </ul> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p></p><p></p>

<p><h4>About Al-Futtaim Group</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>Overview of the role</h4> <p>The Internal Affairs Coordinator plays a crucial role in ensuring compliance and efficiency in governmental, traffic, import/export, and health safety matters. This role involves managing vehicle-related affairs, handling customs documentation, and facilitating civil protection training. Successful candidates will coordinate between multiple departments and external entities to streamline processes, ensure adherence to regulations, and maintain up-to-date documentation.</p> <h4>What you will do</h4> <p><strong>Government & Traffic Department Affairs</strong><br> Manage car licensing for ALFA and IKEA vehicles through the Traffic Department, including renewals, documentation, and physical submissions.<br> Oversee regular vehicle maintenance schedules quarterly and ensure follow-ups are completed.<br> Coordinate annual insurance coverage for ALFA stores and all company vehicles.<br> Handle all Traffic Department related tasks and ensure adherence to deadlines.</p> <p><strong>Import & Export and Customs Documentation</strong><br> Handle the issuance and renewal of import/export cards on a yearly basis.<br> Prepare and process Form 4, Customs Transfer Forms, and other related logistics documents through FAB and CIB.<br> Coordinate with banks and government entities to ensure timely processing of customs documents.</p> <p><strong>Health, Safety & Civil Protection</strong><br> Coordinate with relevant authorities and vendors to arrange civil protection training for ALFA and IKEA employees twice per year.<br> Maintain proper compliance records and ensure readiness for any inspections or audits.</p> <p><strong>Banking & Documentation Handling</strong><br> Manage the sending and receiving of documents to/from banks as required by Shared Services.<br> Collect signatures from authorized signatories located across AFETS and IKEA.<br> Act as a messenger for document exchanges with external service providers when required.</p> <p><strong>Administrative & Logistics Support</strong><br> Purchase mobile phones based on HR requests and in alignment with company policy.<br> Provide logistics support to teams on matters related to customs, banking, documentation, and operational coordination.<br> Support various operational and administrative requests as needed.</p> <h4>Required skills to be successful</h4> <ul> <li>Proven ability to manage and coordinate complex administrative tasks efficiently.</li> <li>Solid understanding of regulatory compliance and documentation management.</li> <li>Strong interpersonal and communication skills.</li> <li>Ability to work independently and prioritize tasks in a fast-paced environment.</li> </ul> <h4>What qualifies you for the role</h4> <ul> <li>Bachelor's degree in Business Administration or related field.</li> <li>3-5 years of experience in administrative or operational roles, preferably within large organizations.</li> <li>Strong knowledge of government, traffic department, import/export, and customs processes.</li> <li>Proficiency in English and Arabic, with excellent communication and organizational skills.</li> </ul> <h4>About Al-Futtaim Group Real Estate</h4> <p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p> <p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p> <p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p> <h4>About Al-Futtaim Malls</h4> <p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p> <p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.</p> <p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p> <h4>About Al-Futtaim Engineering & Technologies</h4> <p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p> <p>The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, Energy Management, Technology Infrastructure and Digital Transformation.</p> <p>The Technologies division provides complete business solutions to large, medium and small customers that include, contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.</p> <p>These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</p></p><p></p>

<p><h4>About Al-Futtaim Group</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>Overview of the role</h4> <p>The Commercial Department Manager (CDM) is responsible for managing one or more retail departments within Marks and Spencer, ensuring efficient day-to-day operational management, and delivering excellent customer service. The role requires oversight of merchandising, stock availability, and profit protection, as well as delivering sales targets. A crucial part of the role involves training and developing team members, managing appraisals and performance, and ensuring the adherence to company policies and procedures. The CDM plays a supportive role in enhancing the store's reputation through diligent service management and customer interaction.</p> <h4>What you will do</h4> <strong>Customer service</strong><br> <li>Daily coaching of colleagues to maximize impact at department level and developing all employees to deliver world-class service.</li> <li>Responsible for protecting the customer journey while duty managing, prioritizing and coordinating the store objectives to maximize the customer experience.</li> <li>React to all customer feedback and follow up with actions within the department on a daily basis.</li> <li>Deliver friendly, knowledgeable, and efficient service within the department including sight lines, sizing, and one-to-one customer interaction.</li> <li>Ensure customer satisfaction through the implementation of Customer Service Index and Mystery Shopper programs.</li> <strong>Store operations</strong><br> <li>Ensure store opening and closing procedures are adhered to.</li> <li>Plan and implement store coverage properly.</li> <li>Implement company visual guidelines, layouts, and timescales within your department ensuring clear navigation and sight lines.</li> <li>Conduct daily floor walks generating positive sale-driving actions and coaching colleagues on conversion, basket drivers, and profit optimization.</li> <li>Ensure that cash line procedures are adhered to and controls are implemented for employee purchases, returns, and damages.</li> <li>Implement safety procedures in line with company policy to maintain a zero-accident environment.</li> <strong>People management</strong><br> <li>Properly induct and train newcomers and staff.</li> <li>Manage department colleague appraisals and reviews, performance management, and timely handling of HR issues according to company policies.</li> <li>Assist in succession planning and contribute to reducing attrition.</li> <li>Engage in Employee Engagement Surveys (EES) to assess staff satisfaction and areas for improvement.</li> <h4>Required skills to be successful</h4> <li>Exceptional customer service skills with a focus on maximizing employee productivity.</li> <li>Strong leadership abilities to motivate and manage a team effectively.</li> <li>Excellent organizational and multitasking capabilities.</li> <li>Proficient in analyzing sales figures and implementing strategies for improvement.</li> <h4>What qualifies you for the role</h4> <li>High school diploma or equivalent.</li> <li>Minimum of 3 years of experience as a senior sales associate.</li> <li>Proficiency in verbal and written communication, alongside good MS Excel and Word skills.</li> <li>Ability to lead and motivate a team effectively.</li> <h4>About Al-Futtaim Group Real Estate</h4> <p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p> <p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p> <p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p> <h4>About Al-Futtaim Malls</h4> <p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p> <p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.</p> <p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p> <h4>About Al-Futtaim Engineering & Technologies</h4> <p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p> <p>The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure and digital transformation.</p> <p>The Technologies division provides complete business solutions to large, medium and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.</p> <p>These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</p></p><p></p>

<p><h4>About Al-Futtaim Group</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>Overview of the role</h4> <p>The COMMIS role in IKEA Food & Beverages involves assisting cooks in daily food production, adhering to food safety regulations, and ensuring a safe and high-quality food preparation process. This position focuses on delivering excellent guest experiences through attentive service and high operational standards in compliance with IKEA values. Success in this role requires effective collaboration with chefs and team members, as well as strong customer focus and efficient operational practices.</p> <h4>What you will do</h4> <p><strong>Customers</strong><br> Ensure our guests are always in focus and strive to make them smile by meeting and serving them with empathy and care.<br> Lead by example and be a good ambassador for the IKEA store in all contacts with guests, giving them a reason to return.<br> Engage in daily dialogue with guests to continuously gather feedback and understand their needs.<br> Ensure guests have a great shopping experience throughout the day.</p> <p><strong>Commercial</strong><br> Coordinate the area of food safety in the store.<br> Implement and ensure compliance with IKEA Food Safety programs.<br> Stay updated on current and upcoming national legislation on food safety.<br> Ensure IKEA FOOD co-workers are familiar with CASY (incident reporting).<br> Manage and follow up on investigations caused by incidents concerning national and international range.</p> <p><strong>People</strong><br> Work closely with the Chef to increase production knowledge and expertise.<br> Ensure the correct use of equipment and report any failures to the Chef.<br> Attend and participate in training sessions as required.<br> Perform other related functions as assigned.</p> <p><strong>Steering the business</strong><br> Contribute to making the IKEA store successful by attracting visitors, achieving sales growth, and ensuring guest satisfaction.<br> Ensure the implementation and follow-up of SOP rules and guidelines.</p> <p><strong>Operations</strong><br> Implement systems and methods as stated in IKEA Concept Documentation across all food service areas.<br> Ensure availability and quality of ingredients for timely food production.<br> Ensure high-quality food production by following standard recipes and portioning.<br> Follow all food safety rules and regulations to ensure safe food production and storage.<br> Maintain cleanliness of workstations as per cleaning schedules.<br> Prepare food production schedules as allocated by the Chef.<br> Ensure all equipment and machinery are maintained to the highest standards and preventative maintenance is regularly performed.<br> Utilize the IKEA Concept, tools, manuals, and best practices to their fullest potential.</p> <h4>Required skills to be successful</h4> <li>Strong customer focus with the ability to interact and build relationships with guests.</li> <li>Proven leadership abilities to motivate and develop the team, embodying IKEA values.</li> <li>High adaptability and multitasking capabilities in a dynamic retail environment.</li> <li>Excellent communication skills with the ability to speak and understand English.</li> <h4>What qualifies you for the role</h4> <li>Minimum of 2 years experience in a service environment, preferably in sales or hospitality.</li> <li>Secondary degree with an interest in the culinary or food service industry.</li> <li>Strong customer focus and the ability to work in a high-volume, fast-paced environment.</li> <li>Computer literacy and excellent communication and interpersonal skills.</li> <h4>About Al-Futtaim Group Real Estate</h4> <p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p> <p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p> <p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p> <h4>About Al-Futtaim Malls</h4> <p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p> <p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.</p> <p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p> <h4>About Al-Futtaim Engineering & Technologies</h4> <p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p> <p>The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure and digital transformation.</p> <p>The Technologies division provides complete business solutions to large, medium and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.</p> <p>These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</p></p><p></p>

<p><h4>About Al-Futtaim Group</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration, and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>Overview of the role</h4> <p>The IFB Commercial Purchasing Supervisor is responsible for overseeing the purchasing and supply of all national IKEA FOOD products. The role involves optimizing supply chain efficiency and ensuring adherence to IKEA's purchasing processes and standards. The supervisor works closely with the IKEA Food Manager and other stakeholders to meet operational needs and ensure that stocks are ordered efficiently and are up to standard, taking part in audits and ensuring vendor quality and safety measures.</p> <h4>What you will do</h4> <strong>Operational responsibilities</strong><br> <li>Execute efficient and cost-effective purchasing of food, beverage, general, and operating equipment according to IKEA FOOD requirements.</li> <li>Liaise with IKEA Food Manager and Kitchen Production Manager to secure all F&B requirements and provide alternatives, economical order quantity, and set the par stock levels for all items.</li> <li>Ensure adherence to proper operating standards in the areas of purchasing, receiving, store, and goods issuing.</li> <li>Maintain vendor performance file to ensure quality and consistency.</li> <li>Conduct regular vendor inspections in partnership with Health & Safety leader and culinary leadership.</li> <li>Follow IKEA purchasing policies and ensure product purchases are supported with three quotations for quality and price comparison approved by the Regional SO Team.</li> <li>Thoroughly scrutinize receiving of all F&B items to ensure safety measures.</li> <li>Implement monthly IFB stock takes according to set guidelines and prepare monthly discrepancy reports with follow-up control measures.</li> <li>Work out quick solutions in case of overstock and/or shortage of products.</li> <li>Recognize and build key relationships with matrix partners and ensure effective communication flow with all relevant stakeholders.</li> <li>Process and document suppliers' requisitions in the NAVISON system.</li> <li>Ensure cleanliness and organization of the IFB supplies and storages.</li> <li>Ensure day-to-day functions of storekeepers are carried out in the department.</li> <li>Familiarize with global food certifications and contribute to menu development considering sustainable and certified resources.</li> <li>Perform physical activities such as lifting, bending, standing, climbing, or walking consistently.</li> <strong>Financial responsibilities</strong><br> <li>Coordinate with IKEA IFB Admin for invoice postings.</li> <li>Read and analyze KPI and P&L reports.</li> <h4>Required skills to be successful</h4> <li>Advanced computer skills</li> <li>Strong leadership and interpersonal skills</li> <li>Analytical skills with a tactical approach</li> <li>Effective multitasking and problem-solving capabilities</li> <h4>What qualifies you for the role</h4> <li>High school degree or equivalent; bachelor's degree in business administration, management, finance, or a related field preferred.</li> <li>3-5 years of successful food purchasing experience from food trading, food retailing, or hotel and restaurant industries.</li> <li>Ability to perform physical activities such as lifting up to 50 lbs unassisted, bending, standing, climbing, or walking consistently.</li> <li>Familiarity with global food certifications and sustainable sourcing practices.</li> <h4>About Al-Futtaim Group Real Estate</h4> <p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational, and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p> <p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p> <p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p> <h4>About Al-Futtaim Malls</h4> <p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p> <p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.</p> <p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p> <h4>About Al-Futtaim Engineering & Technologies</h4> <p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p> <p>The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure and digital transformation.</p> <p>The Technologies division provides complete business solutions to large, medium and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.</p> <p>These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</p></p><p></p>

<p><h4>About Al-Futtaim Group</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>Overview of the role</h4> <p>The Commis plays a critical support role in the food production area, assisting chefs and ensuring high standards of food safety, quality, and customer service. This role is designed to enhance the overall customer experience at IKEA stores by ensuring that food offerings are consistently prepared following safety protocols and quality standards. Success in this role requires strong attention to detail, collaboration with the culinary team, and the ability to work efficiently in a high-volume, fast-paced environment.</p> <h4>What you will do</h4> <p><strong>Customer engagement</strong><br> Ensure our guests are always in focus and strive to make them smile. Meet and serve our guests showing empathy and care.<br> Lead by example and act as a good ambassador for the IKEA store in all guest interactions, encouraging return visits.<br> Maintain a daily dialogue with guests to gather feedback about their experiences and act based on their input.<br> Ensure guests have a great shopping experience throughout the day.</p> <p><strong>Food safety and quality</strong><br> Coordinate the area of food safety in the store and ensure IKEA Food Safety programs are implemented and followed.<br> Stay updated on current and upcoming national legislation on food safety.<br> Ensure IKEA FOOD co-workers are familiar with CASY (incident reporting) and know how to act in the event of an incident.<br> Initiate and follow up on investigations caused by incidents concerning national and international range.</p> <p><strong>Operations and production</strong><br> Ensure ingredients are available from stores and are of good quality to enable timely food production.<br> Follow standard recipes and portioning to ensure high-quality food production.<br> Follow all food safety rules and regulations to ensure the safe production and storage of food.<br> Maintain cleanliness of work station as per cleaning schedules.<br> Direct the preparation, cooking, and presentation of culinary dishes; enforce strict health and hygiene standards in the kitchen.<br> Ensure all equipment and machineries are functioning to the highest standards and manage preventive maintenance.</p> <p><strong>Team collaboration and learning</strong><br> Actively work with the Chef to increase knowledge and expertise in all areas of production.<br> Ensure the correct use of equipment at all times and report breakdowns to the Chef.<br> Attend and participate in training sessions as required.<br> Perform other related functions that may be assigned from time to time.</p> <h4>Required skills to be successful</h4> <ul> <li>Excellent communication and interpersonal skills.</li> <li>Ability to work in a high-volume, fast-paced environment.</li> <li>Proven leadership abilities and ability to motivate and develop others.</li> <li>Computer literacy.</li> </ul> <h4>What qualifies you for the role</h4> <ul> <li>Minimum of 2 years in a service environment, ideally in sales or hospitality.</li> <li>Secondary degree.</li> <li>Interest and knowledge in the culinary or food service industry.</li> <li>Strong customer focus and multitasking capabilities.</li> </ul> <h4>About Al-Futtaim Group Real Estate</h4> <p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p> <p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p> <p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p> <h4>About Al-Futtaim Malls</h4> <p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p> <p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.</p> <p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p> <h4>About Al-Futtaim Engineering & Technologies</h4> <p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p> <p>The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure and digital transformation.</p> <p>The Technologies division provides complete business solutions to large, medium and small customers that include, contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.</p> <p>These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</p></p><p></p>

<p>Requisition ID 37007 Office Country Egypt Office City Cairo Division Banking Countries of Operations Contract Type Fixed Term Contract Length 2 years Posting End Date 28/08/2026 Purpose of Job As a key member of the Managing Director s Front Office, the Principal Adviser advises and supports the Managing Director (MD) on a range of management, strategic and operational topics related to the activities of the MD s countries of operation within the region. The role supports the MD on cross-sectoral and institutional issues that span across the MD s region and provides input to a range of operational and strategic matters. The key objective is to help ensure effective and efficient management of the activities in the MD s region, in particular ensuring the quality of the output of the Groups, day-to-day functioning of the Business Groups and co-ordination with other departments/units in the Bank and external stakeholders. It is expected that the Principal Adviser will have a high commitment to the Bank s mandate and institutional goals combined with the ability to foster an environment conducive to technical excellence, lead/contribute to strategic thinking for the Bank and its sectors and/or countries, and provide leadership with a consistent approach towards staff, clients and shareholders. The Principal Adviser is a key position within the MD s Front Office encompassing a wide range of management and operational functions to support the MD s delivery of the strategic objectives of the region, including assisting the MD in managing the administrative operations within the MD s Front Office and supporting the Regional Directors and/ or Heads of Countries in operational and strategic tasks as appropriate. The Principal Adviser is an independent role and is expected to act as an interface between the MD s front office, teams/ ROs in the region, other departments/ units within the Bank, as well as external parties as assigned and delegated by the MD.</p><p>Accountabilities &amp; Responsibilities</p><p>Operational responsibilities:</p><ul><li>Main counterparties are the Regional Directors and Heads of Offices in the region, Sector and SME regional heads.</li><li>Works closely with the MD on various policy and operational issues, including input to strategy, presentations, co-ordination with other IFIs and donors, and ad hoc requests, including by proactive initiative, taking the lead when delegated, and keeping abreast of Bank-wide policies and matters that may be impactful for the MD s region and the Bank.</li><li>Supports the MD in managing the administrative operations within the MD s Front Office, including a supervisory role of the budget functions and HR related activities for the Group.</li><li>Work with the Regional Directors and/or Heads of Countries to address/resolve complex and/or sensitive issues requiring involvement of the MD s front office.</li><li>Provide assistance to the relevant Regional Directors and/ or Heads of Countries in their work with other departments within the Bank, ensuring that senior level contacts with other departments, stakeholders and constituencies are consistently maintained and information is shared as appropriate.</li><li>Assume responsibility for the preparation of regular portfolio/pipeline development reporting/ analysis for the MD to facilitate decision-making as well as input to working papers, briefings and presentations.</li><li>Review quality of pipeline project records, identify inconsistencies, and direct colleagues to implement adjustments to ensure adequate up-to-date maintenance of data used in strategic planning by the senior management in order to achieve Bank business objectives. Ensure the MD is briefed on any pertinent issues.</li><li>Monitor the regions performance against scorecard targets, identify variances, and liaise with colleagues and relevant departments to address concerns and improve data consistency, including for appraisal purposes.</li><li>Represent the MD, as required, at working committees, meetings and events, with an emphasis on sharing relevant information and developments.</li><li>Reviews and briefs the MD on relevant internal documentation; ensures adequate follow-up on any relevant issues as required and ensures quality control in respect of Bank documents.</li><li>Prepare or facilitate preparation of briefing packages for high level missions; presentations, marketing documentation, speeches, interviews, as required, for the MD in cooperation with the relevant teams.</li><li>Oversee the Groups' portfolio performance information and provide necessary updates and data as required by the MDs.</li><li>Organises and facilitates organisation of regional meetings and events such as off-site events, team retreats as applicable.</li></ul><p>Policy/strategic work:</p><ul><li>Participate and play an active role in Bank-wide discussions and work relating to strategic issues of the region.</li><li>Ensure that the MD is adequately informed and briefed on relevant policy dialogue initiatives and country or sector strategies and their impact on the region.</li><li>Develop and implement, or contribute to, various policy and strategic initiatives within the Business Group.</li><li>Manage SSF allocation for TC projects in the region including contribution in preparation of the SSF (bi) annual plan.</li></ul><p>Business Development:</p><ul><li>Prepare or facilitate preparation of presentations and marketing documentation in cooperation with the relevant Banking teams, including BDU, and other internal departments.</li><li>Assist the MD in coordinating and preparing business development events outside the Bank.</li></ul><p>Staff Management and Budget:</p><ul><li>Contribute to the resolution of HR-related issues within the Team.</li><li>Work with HR Department to assist the MDs in effective processing of any relevant HR issues.</li><li>Actively contribute to the implementation and monitoring of the engagement action plans for the Business Groups.</li><li>Assist the MD in business planning and budget negotiations as may be required from time to time.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Essential Skills, Experience &amp; Qualifications</p><ul><li>Principal level, relevant investment, finance or policy experience coupled with sound understanding of the Bank s mandate, processes and policies</li><li>Sound understanding and good knowledge of issues related to banking and RO management</li><li>Relevant university degree</li><li>Strong leadership, management, communication and interpersonal skills</li><li>Proven business judgement and high ethical and professional standards</li><li>Demonstrated ability to manage and complete transactions/policy projects</li><li>Excellent time and project management skills</li><li>Excellent business report writing skills</li><li>Excellent English language skills (both written and oral)</li><li>Relevant geographical experience</li></ul><p>Competencies &amp; Personal Attributes</p><ul><li>Strategic vision and thought leadership, ability to look beyond the immediate constraints and see the bigger picture</li><li>Ability to prioritise and manage multiple complex tasks with an emphasis on timely completion</li><li>Ability to persuade and influence a range of stakeholders, to negotiate and to bring others around to your point of view and reach constructive outcomes</li><li>Results oriented, self-motivated individual with pro-active approach</li><li>An analytical problem solver, with the ability to identify issues and work towards effective solutions in a methodical manner</li><li>A facilitator able to build and maintain effective working relationship within the Banking Department and across the organisation</li><li>High level of personal integrity</li><li>Attention to detail</li></ul>

<p><h4>About Al-Futtaim Group</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>Overview of the role</h4> <p>The commis is responsible for assisting cooks in daily food production, ensuring food safety regulations are followed. They play a critical role in enhancing guest experience and contribute to making the IKEA store successful and high performing. The role requires coordinating food safety in the store, participating in training sessions, and working with the chef. Operational tasks include implementing IKEA documentation, maintaining cleanliness, and adhering to recipes and portioning standards.</p> <h4>What you will do</h4> <p><strong>Customers</strong><br> Ensure our guests are always in focus and strive to make them smile.<br> Meet and serve guests with empathy and care, listening and supporting with IKEA values.<br> Lead by example and act as a good ambassador for IKEA in all guest interactions.<br> Engage in daily dialogue with guests for feedback to improve their experience.<br> Ensure a great shopping experience for guests throughout the day.</p> <p><strong>Commercial</strong><br> Coordinate food safety area responsibilities in the store.<br> Implement and follow IKEA Food Safety programs.<br> Stay updated on national legislation regarding food safety.<br> Ensure familiarity with CASY (incident reporting) among IKEA Food co-workers.<br> Guide the IKEA Food team in emergency management for incidents.<br> Initiate and follow up on investigations related to food incidents.</p> <p><strong>People</strong><br> Work actively with the chef to enhance production knowledge and expertise.<br> Ensure correct equipment usage and report any breakdowns to the chef.<br> Participate in training sessions as required.<br> Perform other related functions as assigned.</p> <p><strong>Steering the business</strong><br> Contribute to making the IKEA store successful and high performing.<br> Attract visitors, achieve sales growth and reasonable profitability.<br> Ensure excellent operational performance according to KPIs.<br> Implement and follow-up SOP rules and guidelines.</p> <p><strong>Operations</strong><br> Implement IKEA Concept Documentation in restaurant, Swedish food market, bistro and co-worker restaurant.<br> Ensure quality of ingredients and timely production of food.<br> Adhere strictly to portioning and recipe systems.<br> Follow food safety rules for safe production and storage.<br> Maintain cleanliness of work station as per cleaning schedules.<br> Prepare and present culinary dishes, enforcing health and hygiene standards.<br> Troubleshoot any problems arising in assigned section.<br> Ensure equipment maintenance and preventive measures are performed regularly.<br> Utilize IKEA Concept, tools, manuals, guidelines and best practices.</p> <h4>Required skills to be successful</h4> <ul> <li>Excellent communication and interpersonal skills.</li> <li>Proven leadership abilities, with example-setting qualities.</li> <li>Ability to create environments fostering IKEA values among diverse co-workers and visitors.</li> <li>Multitasking capabilities in high-volume, changing environments.</li> </ul> <h4>What qualifies you for the role</h4> <ul> <li>Minimum of 2 years in a service environment, ideally within sales or hospitality.</li> <li>Secondary degree required.</li> <li>Strong customer focus and interest or knowledge of culinary or food service industry.</li> <li>Ability to work effectively in high-volume, fast-paced retail environments.</li> <li>Must be computer literate.</li> </ul> <h4>About Al-Futtaim Group Real Estate</h4> <p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p> <p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p> <p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p> <h4>About Al-Futtaim Malls</h4> <p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p> <p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.</p> <p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p> <h4>About Al-Futtaim Engineering & Technologies</h4> <p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p> <p>The engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure and digital transformation.</p> <p>The technologies division provides complete business solutions to large, medium and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.</p> <p>These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</p></p><p></p>

<p><h4>About Al-Futtaim Group</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>Overview of the role</h4> <p>The commis role involves assisting cooks in daily food production, ensuring adherence to food safety regulations to safely prepare meals. As part of the IKEA Food & Beverages division, the role is crucial in providing guests with an excellent dining experience, coordinating food safety, and supporting operational success through proper standard practice implementation.</p> <h4>What you will do</h4> <strong>Customers</strong><br> <li>Ensure guests are always the focus and strive to make them smile.</li> <li>Serve guests with empathy and care, listening supportively and embodying IKEA values.</li> <li>Act as a good ambassador for the IKEA store in all guest interactions.</li> <li>Maintain a daily dialogue with guests to gather feedback and learn their needs.</li> <li>Ensure guests have a great shopping experience throughout the day.</li> <strong>Commercial</strong><br> <li>Coordinate the area of food safety in the store.</li> <li>Implement and follow IKEA Food Safety programs.</li> <li>Stay updated on national food safety legislation.</li> <li>Ensure all IKEA Food co-workers are familiar with CASY incident reporting.</li> <li>Guide the IKEA Food Team on incident procedures via the Emergency Management Team.</li> <li>Investigate incidents concerning national and international ranges.</li> <strong>People</strong><br> <li>Work with the chef to increase knowledge and expertise in production.</li> <li>Ensure correct equipment use, reporting breakdowns or failures to the chef.</li> <li>Participate in training sessions as required.</li> <li>Perform other related functions assigned occasionally.</li> <strong>Steering the business</strong><br> <li>Work actively to make the IKEA store successful with high performance.</li> <li>Contribute to attracting visitors and achieving sales growth and profitability.</li> <li>Ensure satisfaction of guests and co-workers and excellent operational performance.</li> <li>Implement and follow up on SOP rules and guidelines.</li> <strong>Operations</strong><br> <li>Implement IKEA Concept Documentation methods in the restaurant, bistro, etc.</li> <li>Ensure ingredient availability and quality for timely food production.</li> <li>Produce high-quality food following standard recipes.</li> <li>Follow food safety rules for safe production and storage.</li> <li>Keep work stations clean as per schedules.</li> <li>Cook/prepare parts of the food production schedule as allocated by the chef.</li> <li>Ensure correct portioning and recipe adherence.</li> <li>Direct preparation, cooking, and presentation enforce health and hygiene standards.</li> <li>Secure preventive maintenance is frequently done for machinery.</li> <li>Use IKEA Concept resources effectively.</li> <h4>Required skills to be successful</h4> <li>Strong customer focus.</li> <li>Excellent communication and interpersonal skills.</li> <li>Proven leadership abilities and capability to motivate and develop co-workers.</li> <li>Fluency in English.</li> <h4>What qualifies you for the role</h4> <li>Minimum 2 years of experience in a service environment, ideally in sales or hospitality.</li> <li>Secondary education degree.</li> <li>Interest and knowledge in culinary or food service industry.</li> <li>Ability to work in a high-volume, fast-paced retail environment.</li> <li>Multitasking capabilities.</li> <li>Computer literacy.</li> <h4>About Al-Futtaim Group Real Estate</h4> <p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p> <p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p> <p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p> <h4>About Al-Futtaim Malls</h4> <p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p> <p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.</p> <p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p> <h4>About Al-Futtaim Engineering & Technologies</h4> <p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p> <p>The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure and digital transformation.</p> <p>The Technologies division provides complete business solutions to large, medium and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.</p> <p>These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Responsibilities Operational Management: Oversee the in-room dining operations, including taking orders, preparing and delivering food, and ensuring accuracy and efficiency in the execution of service, monitor the flow of orders from the kitchen to guest rooms, ensuring a smooth and streamlined process, ensuring seamless coordination between front-of-house and back-of-house teams. Ensure timely and high-quality delivery of in-room dining orders, with attention to detail in food presentation and guest requests. Ensure smooth coordination between kitchen and service teams to guarantee guest satisfaction. Maintain a thorough understanding of the menu offerings, including specials and promotions, ensuring all team members are knowledgeable. Team Leadership: Lead, mentor, and train the In-Room Dining team ensuring they adhere to service standards and operational procedures. Foster a collaborative and positive team environment, providing guidance and support to staff while maintaining high levels of performance. Conduct regular team meetings and training sessions to improve operational efficiency, service quality, and guest satisfaction. Set performance expectations, provide coaching and support, and recognize team achievements. Guest Experience &amp; Satisfaction: Ensure exceptional guest experiences by delivering a personalized service with attention to detail in the in-room dining experience. Build and maintain strong relationships with repeat guests and VIPs, understanding their preferences and needs, and ensuring a personalized experience. Address any guest concerns or complaints regarding in-room dining promptly and professionally, working to resolve issues and ensure satisfaction. Proactively anticipate guest preferences and needs, offering customized service and menu suggestions to enhance their stay. Monitor guest feedback and consistently work towards improving the overall guest experience. Revenue Generation &amp; Upselling: Collaborate with the F&amp;B Operations Manager and F&amp;B Director to develop pricing strategies for the in-room dining menu, ensuring profitability while maintaining competitive rates. Promote upselling and cross-selling of premium items, wines, and specialty services to enhance guest experience and increase revenue. Monitor sales and financial performance, identifying opportunities to improve revenue and control costs through efficient operations. Inventory &amp; Stock Control: Oversee inventory control for in-room dining supplies, ensuring stock levels are maintained and orders are placed in a timely manner. Ensure the proper storage and handling of food and beverage items, as well as any other items used for room service. Monitor stock rotation and waste management, ensuring that supplies are fresh and utilized efficiently. Staffing &amp; Scheduling: Create and manage the staff schedule, ensuring proper coverage for peak times while maintaining efficient operations during off-peak hours. Oversee recruitment and onboarding of new staff, ensuring they meet the in-room dining's service standards. Provide continuous feedback to the team, conduct performance appraisals, and ensure training needs are met. Monitor performance and provide feedback to ensure high levels of customer satisfaction and adherence to operational standards. Support the development of team members, creating opportunities for growth and promoting internal talent. Menu Planning &amp; Quality Control: Collaborate with the Executive Chef and F&amp;B Operations Manager and F&amp;B Director to review and update the in-room dining menu to reflect current trends, seasonal ingredients, and guest preferences. Ensure the quality and presentation of food and beverages meet the hotel s high standards before being sent to the guest room. Maintain strict hygiene and food safety standards within the in-room dining service. Maintain strong communication with the kitchen team to guarantee timely food delivery and address any operational challenges. Health, Safety &amp; Compliance: Ensure that all health, safety, and hygiene regulations are followed in the in-room dining department. Ensure all team members are trained in food safety and hygiene practices, and adhere to local and company standards. Monitor the cleanliness of all in-room dining equipment, staff uniforms, and work areas. Conduct regular checks to ensure compliance with local regulations, including food safety, fire safety, and employee health protocols. Collaboration with Other Departments: Work closely with other F&amp;B outlets, housekeeping, and front desk to ensure seamless communication and coordination for smooth delivery of in-room dining services. Coordinate with housekeeping to ensure that any special guest requests are met, such as specific dietary requirements or preferences for room setups. Administrative &amp; Reporting: Prepare and submit weekly and monthly reports on operational performance, guest feedback, and financial results. Maintain records of guest preferences, complaints, and requests, using this data to improve services and meet guest needs. Maintain accurate records of inventory, sales, payroll, and employee attendance. Oversee the completion of daily reports and operational checklists, ensuring all tasks are performed in a timely and efficient manner. Additional Responsibilities: Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Abilities/Key Competencies/Skills Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company s Heartist service culture to be responsive, respectful and deliver a great experience. Leading Myself Positive Orientation Operational Decision Making Self-Development &amp; Management Leading Others Developing an Empowered Team Leading an Engaged and Diverse Team Communication Leading the Business Advocating Guest Passion Business Planning and Analysis Business Improvement and Change Experience/Certificates/Education Experience: Minimum of 2-3 years in a supervisory / leadership role in in-room dining operations, preferably in a luxury hospitality environment. Experience in financial management, revenue optimization, and cost control. Education: Bachelor s degree in Hospitality Management, Business Administration, or a related field. Skills &amp; Attributes: o Strong leadership and people management skills. o Excellent interpersonal and communication abilities. o Attention to detail and strong organizational skills. o Proven ability to manage multiple priorities and meet deadlines. o Ability to handle confidential and sensitive information. o Strong understanding of food and beverage trends, menu development, and service excellence. o Proficiency in relevant software and MS Office Suite. o Professional and well-presented at all times. o Customer-centric approach with a passion for hospitality. o Proactive problem-solver with a solutions-oriented mindset. o Ability to work in a fast-paced, dynamic environment. o Must be able to handle multiple tasks and adapt to changing priorities. Language: o Excellent reading, writing and oral proficiency in English language. o Ability to speak other languages and basic understanding of local languages will be an advantage.</p><p></p></section>