Operation Manager Jobs in Egypt

Role Summary<br><br>The Risk Manager is responsible for identifying and evaluating potential risks—whether operational, financial, or investment related that may arise from the company's activities. You will be the key decision-maker in addressing, monitoring, and reporting these risks while ensuring the Risk Management Manual is continuously updated to reflect the company's activities.<br><br>Key Responsibilities<br><br>In accordance with local regulatory frameworks, the Risk Manager will:<br><br> Establish effective procedures to identify current or potential risks facing the company Analyze the probability of risk occurrence and its potential impact; develop forecasting models, perform sensitivity analysis, and submit comprehensive risk reports Create and implement policies to measure and avoid all types of risks, ensuring the company can continue its operations smoothly Design and execute risk management procedures to mitigate potential impacts and prevent identified risks from materializing Strictly monitor and follow up on the application of Financial Adequacy standards issued by the Financial Regulatory Authority (FRA) Periodically review and update the Risk Management Manual to align with the company's evolving goals and the specific risks of the Egyptian real estate market<br><br>Requirements<br><br> A minimum of five years of experience in financial markets, risk, or related fields Must have successfully passed (or be eligible to pass) the examinations specified by the Financial Regulatory Authority (FRA) Bachelor's degree in Finance, Accounting, or a related field. Professional certifications (FRM, PRM) are highly valued Deep understanding of the Egyptian Capital Market Law and the specific dynamics of Real Estate Investment Funds (REIFs) Fluency in both Arabic and English is essential for reporting and regulatory communication

Company Description<br> SG Group is a leading name in the aesthetics and healthcare industry, dedicated to enhancing lives through advanced medical and aesthetic solutions. With a commitment to innovation and patient-centered care, we continuously set new industry benchmarks and deliver exceptional treatments. Our team integrates the latest technologies and expertise to achieve outstanding results in both surgical and non-invasive procedures, fostering confidence and well-being in our patients. At SG Group, we thrive on a culture of excellence, integrity, and continuous evolution, shaping the future of aesthetics and healthcare. Join us in our mission to transform lives and redefine industry standards.<br> Role Description<br> This is a full-time, on-site role located in New Cairo for an Accounting Manager. The Accounting Manager will oversee financial operations, including the preparation of financial statements, management of journal entries, and maintenance of fixed asset records. The role will require ensuring compliance with financial regulations, managing budgets, analyzing financial data, and collaborating with other departments to support the company's goals. Effective team leadership and reporting are key aspects of this position.<br> Qualifications<br> Proficiency in Financial Statements preparation and reporting Strong Analytical Skills for financial data assessment and decision-making Expertise in Journal Entries (Accounting) and Fixed Assets management Knowledge and experience in Finance principles and practices Strong organizational and problem-solving skills Excellent leadership abilities and the capacity to manage teams effectively Advanced proficiency with accounting software and financial tools Bachelor's degree in Accounting, Finance, or a related field; a professional certification (e.g., CPA, CMA) is advantageous Familiarity with local financial regulations and standards

Role: Senior Product Manager Monthly Salary: 5,000USD plus equity options Duration: Contract till the end of the year. Fully Remote.<br>Our client is a AI-powered influencer marketing platform. The platform enables brands to launchcampaigns, set budgets, and scale creator partnerships with precision. By combining intelligent creator matching, seamless execution, and real-time performance tracking, we help brands identify what works, optimize campaigns, and directly link creator activity to business results.<br>We are looking for a Product Manager with 7-9 years of experience, including at least 3 to 4 years of people leadership. Candidates should have a proven track record of scaling successful products and launching impactful features within well-known, high-growth companies.<br>Our client is a AI-powered influencer marketing platform. The platform enables brands to launchcampaigns, set budgets, and scale creator partnerships with precision. By combining intelligent creator matching, seamless execution, and real-time performance tracking, we help brands identify what works, optimize campaigns, and directly link creator activity to business results.<br>Strong English communication is required, while Arabic is not necessary. Candidates should also have solid exposure to AI and a clear mindset around leveraging automation and AI-driven solutions to reduce manual effort and improve operational efficiency.<br>QUALIFICATIONS:8+ years in Product Management, including 3+ years leading PMs or delivery functions Experience scaling high-scale digital platforms with complex dependencies Track record delivering multi-team roadmaps and customer-facing and platform capabilities. AI fluency with shipped AI-enabled products in production Experience automating business operations and reducing cost-to-serve Ability to translate ambiguity into execution. Strong analytics mindset, including metrics, funnels, cohorts, and experimentation Credible cross-functional leadership with Engineering and Design Strong executive communication and stakeholder management

About the Role Creative Advertising is looking for a dynamic, highly organized, and task-oriented Account Manager to join our team in Alexandria. In this role, you will be the vital link connecting our clients with our internal creative engine. You will manage daily client operations, ensuring seamless collaboration between our Design Studio, Social Media Team, and Creative Director to deliver exceptional work on time, every time. Key Responsibilities● Client Relationship Management: Act as the primary point of contact for clients, managing daily requests, updates, and feedback.● Cross-Functional Coordination: Bridge the gap effectively between clients, the Design Studio, the Social Media team, and the Creative Director.● Workflow Management: Oversee project timelines, traffic tasks internally, and ensure all deliverables align with client briefs and brand standards.● Briefing & Reporting: Translate client needs into clear, actionable creative briefs and provide regular progress reports to all stakeholders. Requirements & Qualifications● Experience: Around 2 years of experience in account management or client servicing within an advertising, marketing, or digital agency.● Education: Bachelor’s degree in Marketing, Business Administration, Media, or a related field.● Skills:○ Exceptional verbal and written communication skills.○ Strong organizational and multi-tasking abilities.○ Highly task-oriented with a proven ability to meet tight deadlines.● Location: Must be a resident of Alexandria (this is a strictly on-site role). What We Offer● Impressive salary & incentives.● Fixed working hours (9 AM - 5 PM).● 2 Days off (Friday & Saturday) + Official public holidays.● A vibrant, collaborative, and creative working environment. How to Apply Interested candidates are invited to send their updated CV to cr4newjobs@gmail.com with the subject line: "Account Manager - Creative Advertising".

E-Commerce Manager<br><br>Location: Obour City, Cairo<br>Employment Type: Full-Time<br><br>Fashion brand is looking for an experienced E-Commerce Manager to manage our online store and oversee day-to-day e-commerce operations.<br><br>Key Responsibilities<br><br>- Manage and update the Shopify store.<br>- Upload and maintain accurate product information, descriptions, prices, images, sizes, colors, and SKUs.<br>- Monitor and process daily orders and verify customer/order data.<br>- Follow up with shipping companies and track orders until successful delivery.<br>- Handle delayed, cancelled, returned, or rejected orders.<br>- Coordinate with warehouse, customer service, and marketing teams.<br>- Monitor inventory and ensure products are correctly displayed and available online.<br>- Prepare basic e-commerce reports and monitor operational performance.<br><br>Requirements<br><br>- 2+ years of e-commerce experience, preferably in fashion/retail.<br>- Strong hands-on experience with Shopify.<br>- Experience dealing with shipping companies and order fulfillment.<br>- Excellent attention to detail and data accuracy.<br>- Good Excel/Google Sheets skills.<br>- Strong communication, follow-up, and problem-solving skills.<br>- Good command of English.<br><br>If you are organized, hands-on, and able to take full ownership of e-commerce operations, we’d love to hear from you.

Company Description Power SMTP Information Technology is dedicated to delivering measurable value through tailored IT solutions that address high-level business and technology goals. As a trusted systems integrator, we combine industry expertise with infrastructure knowledge to help clients achieve competitive advantages. Our proprietary four-step methodology emphasizes strategy, efficient implementation, and knowledge transfer for long-term success. We focus on integrating operations, optimizing workflows, and enhancing business performance while offering exceptional customer support. By partnering with Power SMTP, businesses can reduce costs, mitigate risks, and maximize technology investments.<br>Role Description This is a full-time, on-site Sales Manager role based in Heliopolis. The Sales Manager will be responsible for driving revenue growth by identifying new business opportunities, managing sales activities, and building strong relationships with clients. This role includes crafting and implementing sales strategies, negotiating contracts, and overseeing team performance to achieve organizational goals. Additionally, the Sales Manager will monitor market trends, analyze data, and collaborate with cross-functional teams to enhance the sales process and align it with business objectives.<br>Qualifications<br>Minimum 5–7 years of experience in B2B sales, with at least 2 years in a Sales Manager role. Previous experience in a System Integrator company or in selling IT solutions, ELV systems, networking, cybersecurity, cloud solutions, data centers, or enterprise technology solutions. Strong understanding of the sales cycle, solution selling, and consultative sales approaches. Proven track record of achieving and exceeding sales targets and business growth objectives. Strong network and relationships with corporate, enterprise, government, and commercial clients. Excellent negotiation, presentation, communication, and customer relationship management skills. Ability to develop and execute sales strategies and business development plans. Experience in preparing commercial proposals, tenders, RFPs, and contract negotiations. Strong leadership skills with the ability to manage, coach, and motivate a sales team.<br>Excellent command of English and Arabic, both written and spoken. Ability to work under pressure, manage multiple opportunities, and meet deadlines. Willingness to travel when required for client meetings and business development activities. Bachelor’s degree in Business Administration, Marketing, or a related field; an MBA or equivalent experience is a plus. Experience within the IT or technology sector is preferred but not mandatory.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest or property related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues.</p><p>CORE WORK ACTIVITIES Supporting Property Operations and Guest Relations Needs Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property. Communicates any variations to the established norms to the appropriate department in a timely manner. Sends copy of MOD report to all departments on a daily basis. Strives to improve service performance. Ensures compliance with all policies, standards and procedures. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</p><p>Supporting Profitability Goals Understands and complies with loss prevention policies and procedures. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.</p><p>Managing the Guest Experience Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved. Empowers employees to provide excellent customer service. Provides immediate assistance to guests as requested. Serves as a leader in displaying outstanding hospitality skills. Sets a positive example for guest relations. Responds to and handles guest problems and complaints. Ensures employees understand customer service expectations and parameters. Interacts with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction. Participates in the development and implementation of corrective action plans to improve guest satisfaction. Records guest issues in the guest response tracking system.</p><p>Assisting Human Resources Activities Participates as needed in the investigation of employee and guest accidents. Observes service behaviors of employees and providing feedback to individuals. Conducts regular inspection tours of the entire facility for appearance, safety, staffing, security, and maintenance. Celebrates successes and publicly recognizes the contributions of team members. Ensures employees are cross-trained to support successfully daily operations. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process. Understands and, if necessary, implements all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education and Experience High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.</p><p></p></section>

Description We are seeking a highly skilled and experienced Secondary Factory Manager to join our dynamic team within the tobacco manufacturing sector. The successful candidate will play a critical role in overseeing secondary processing operations, ensuring that production goals are met efficiently while maintaining the highest standards of quality, safety, and regulatory compliance. This position demands strong leadership capabilities, exceptional organizational skills, and a deep understanding of tobacco product manufacturing processes. As Secondary Factory Manager, you will be responsible for managing a diverse team, optimizing production workflows, and implementing continuous improvement initiatives to drive operational excellence. You will collaborate closely with cross-functional departments such as quality assurance, supply chain, and maintenance to ensure seamless factory operations. Additionally, you will be involved in strategic planning, budget management, and adherence to environmental and safety regulations specific to the tobacco industry. The ideal candidate will demonstrate a proactive approach to problem-solving, excellent communication skills, and a commitment to fostering a positive work environment. This role offers an exciting opportunity to contribute to a leading company in the tobacco industry by enhancing production efficiency and product quality through innovative management practices and team leadership.<br>Responsibilities Oversee all secondary processing operations within the tobacco factory to meet production targets Manage and motivate a team of supervisors and operators to ensure high performance and engagement Implement and monitor compliance with safety, health, and environmental regulations specific to tobacco manufacturing Coordinate with quality assurance to maintain product quality and resolve any production issues promptly Develop and execute continuous improvement initiatives to optimize manufacturing processes and reduce costs Prepare and manage budgets related to secondary production activities and track financial performance Collaborate with maintenance teams to ensure machinery and equipment reliability and minimize downtime Facilitate effective communication between departments including supply chain, quality control, and logistics Conduct regular performance reviews and provide training and development opportunities for team members Requirements Proven experience in factory management, preferably within the tobacco or related manufacturing industries Strong knowledge of secondary processing techniques and tobacco product manufacturing workflows Demonstrated leadership skills with the ability to manage and inspire diverse teams In-depth understanding of safety, health, and environmental regulations applicable to tobacco factories Excellent problem-solving abilities and experience driving continuous improvement projects Strong budgeting and financial management skills Effective communication and interpersonal skills to liaise across multiple departments Bachelor's degree in Engineering, Manufacturing, Business Management, or a related field Ability to work under pressure and handle multiple priorities in a fast-paced environment

Swissotel Sharm El Sheikh All-Inclusive Collection resort offers an unforgettable vacation for its guests with a sense of luxury service nested with nature, with a wide range of accommodation types, from rooms, and suites featuring contemporary designs, including a unique side for adults.<br><br>All this in the peaceful surroundings of beautiful gardens, swimming pools, magnificent landscapes, a wide variety of à la carte restaurants, and particular spa services. Esteemed guests are welcome to relax and unwind in a quiet and elegant setting in the resort and enjoy a genuine experience of leisure, pleasure, and successful meetings.<br><br>Join our motivated and vibrant Team and build your career with us.<br><br><br><br>Job Description<br><br>Assist the Recreation Manager in overseeing daily operations of all recreational facilities, including swimming pools, beaches, and sea activities. Supervise and support lifeguards, beach boys, and recreation staff to ensure smooth and safe operations. Coordinate and implement recreational activities and events to enhance guest experiences. Ensure compliance with safety regulations and Swissôtel’s standards at all recreational areas. Monitor the condition of recreational equipment and facilities, reporting maintenance needs promptly. Provide training and mentorship to recreation staff, ensuring exceptional guest service delivery. Assist in scheduling and managing lifeguard shifts to ensure proper coverage of swimming areas. Address guest inquiries, concerns, and complaints regarding recreational activities and services professionally. Support the organization of sea and pool activities, ensuring safety and equipment availability. Conduct regular inspections of recreational facilities to maintain cleanliness and operational standards. Assist in developing and promoting special programs and events for guests of all ages. Maintain accurate records of guest participation in activities and prepare reports for management. Ensure that all recreational staff are properly certified and trained in safety protocols. Collaborate with other departments to coordinate services and provide a seamless guest experience. Assist in managing the department’s budget, ensuring cost-effective use of resources. Promote sustainable practices within recreational activities, such as eco-friendly water sports. Step in to oversee the recreation department in the absence of the Recreation Manager. Monitor and respond to weather and environmental conditions to ensure guest safety during outdoor activities. Uphold Swissôtel’s luxury service standards in all recreational operations and activities <br><br><br><br>Qualifications<br><br>Bachelor's degree in recreation management, parks and recreation, or related field. Minimum of 2 years of experience in recreation management or a related field. Strong leadership and supervisory skills. Excellent organizational and time management skills. Proficiency in computer software, including Microsoft Office Suite. CPR and First Aid certification. Certifications in specific areas of recreation, such as aquatics or fitness.<br><br>Additional Information<br><br>experience is an asset<br><br>Prior experience working with Opera or a related system<br><br>Strong interpersonal and problem solving abilities<br><br>Fluency in English, additional languages are a plus

Scope The Country Product Manager - Ocean Freight is responsible for developing and executing the country’s Ocean Freight (FCL/LCL) product strategy. Ensures competitive pricing, operational excellence, regulatory compliance, strong carrier relationships, and P&L performance. Drives digital adoption, product competitiveness, and customer satisfaction through coordinated action with Sales, Operations, and Regional Product Teams.<br>Responsiblities Product Strategy & Market Positioning Build and execute the national Ocean Product road map aligned with regional/global product teams. Analyze market trends,competitor activities,regulations, and customer behaviors to identify growth opportunities. Deploy standardized global/regional solutions (digital tools,product programs)adapted to local needs. Generate and share consistent market intelligence reports for internal stakeholders. Operational Execution & Process Optimization Operational Oversight: Oversee daily FCL/LCL operations, ensuring high service quality and seamless coordination between carriers, ports, truckers, and customs brokers. Risk Mitigation: Proactively manage operational risks—including port congestion, equipment imbalances, and transit delays—by implementing robust contingency plans. Commercial Management: Manage local tariffs and ensure accurate, competitive pricing for all spot and non-standard requests. Training & Enablement: Deliver specialized product and system training to Sales and Operations teams, aligning local execution with Regional and Global Product Team standards. Commercial Leadership & P&L Ownership P&L Management: Own the country’s Ocean Freight P&L, with direct accountability for revenue growth, margin optimization, and strict cost control. Tender Leadership: Lead the country-level ocean tender process and partner with the Sales team to secure strategic accounts and identify new trade opportunities. Key Account Engagement: Engage directly with high-value customers when necessary to drive commercial success and strengthen partnerships. Procurement Excellence: Drive significant cost savings through aggressive carrier negotiations and disciplined allocation management. Stakeholder, Carrier & Compliance Management Stakeholder Engagement: Maintain and develop relationships with local carriers, NVOs, port authorities, terminals, and key clients. Performance Management: Conduct QBRs with Carriers to align on performance KPIs and resolve disputes, including rollovers, D&D, and ETA issues. Compliance Oversight: Ensure full compliance with customs, sanctions, safety rules, and local regulations. Executive Escalation: Act as the primary escalation point for major operational or commercial issues. <br>Qualifications / Experience Qualifications & Requirements Education: Bachelor’s degree in Supply Chain Management, International Trade, Business Administration, or a related field (MBA preferred). Experience: Minimum 5–7 years’ experience in the ocean freight forwarding industry, with a strong background in ocean freight operations and procurement roles. Industry Knowledge: Deep understanding of global shipping markets, Incoterms, and carrier contracts. Technical Skills: Proficient in data analysis tools and ERP/Transportation Management Systems (TMS). Sustainability: Solid understanding of ESG and sustainability programs within the freight and logistics sector. Communication: Fluent in English; proficiency in additional languages is a plus. Mobility: Willingness to travel as required.

Scope The Country Product Manager - Ocean Freight is responsible for developing and executing the country’s Ocean Freight (FCL/LCL) product strategy. Ensures competitive pricing, operational excellence, regulatory compliance, strong carrier relationships, and P&L performance. Drives digital adoption, product competitiveness, and customer satisfaction through coordinated action with Sales, Operations, and Regional Product Teams.<br>Responsiblities Product Strategy & Market Positioning Build and execute the national Ocean Product road map aligned with regional/global product teams. Analyze market trends,competitor activities,regulations, and customer behaviors to identify growth opportunities. Deploy standardized global/regional solutions (digital tools,product programs)adapted to local needs. Generate and share consistent market intelligence reports for internal stakeholders. Operational Execution & Process Optimization Operational Oversight: Oversee daily FCL/LCL operations, ensuring high service quality and seamless coordination between carriers, ports, truckers, and customs brokers. Risk Mitigation: Proactively manage operational risks—including port congestion, equipment imbalances, and transit delays—by implementing robust contingency plans. Commercial Management: Manage local tariffs and ensure accurate, competitive pricing for all spot and non-standard requests. Training & Enablement: Deliver specialized product and system training to Sales and Operations teams, aligning local execution with Regional and Global Product Team standards. Commercial Leadership & P&L Ownership P&L Management: Own the country’s Ocean Freight P&L, with direct accountability for revenue growth, margin optimization, and strict cost control. Tender Leadership: Lead the country-level ocean tender process and partner with the Sales team to secure strategic accounts and identify new trade opportunities. Key Account Engagement: Engage directly with high-value customers when necessary to drive commercial success and strengthen partnerships. Procurement Excellence: Drive significant cost savings through aggressive carrier negotiations and disciplined allocation management. Stakeholder, Carrier & Compliance Management Stakeholder Engagement: Maintain and develop relationships with local carriers, NVOs, port authorities, terminals, and key clients. Performance Management: Conduct QBRs with Carriers to align on performance KPIs and resolve disputes, including rollovers, D&D, and ETA issues. Compliance Oversight: Ensure full compliance with customs, sanctions, safety rules, and local regulations. Executive Escalation: Act as the primary escalation point for major operational or commercial issues. <br>Qualifications / Experience Qualifications & Requirements Education: Bachelor’s degree in Supply Chain Management, International Trade, Business Administration, or a related field (MBA preferred). Experience: Minimum 5–7 years’ experience in the ocean freight forwarding industry, with a strong background in ocean freight operations and procurement roles. Industry Knowledge: Deep understanding of global shipping markets, Incoterms, and carrier contracts. Technical Skills: Proficient in data analysis tools and ERP/Transportation Management Systems (TMS). Sustainability: Solid understanding of ESG and sustainability programs within the freight and logistics sector. Communication: Fluent in English; proficiency in additional languages is a plus. Mobility: Willingness to travel as required.

Scope The Country Product Manager - Ocean Freight is responsible for developing and executing the country’s Ocean Freight (FCL/LCL) product strategy. Ensures competitive pricing, operational excellence, regulatory compliance, strong carrier relationships, and P&L performance. Drives digital adoption, product competitiveness, and customer satisfaction through coordinated action with Sales, Operations, and Regional Product Teams.<br>Responsiblities Product Strategy & Market Positioning Build and execute the national Ocean Product road map aligned with regional/global product teams. Analyze market trends,competitor activities,regulations, and customer behaviors to identify growth opportunities. Deploy standardized global/regional solutions (digital tools,product programs)adapted to local needs. Generate and share consistent market intelligence reports for internal stakeholders. Operational Execution & Process Optimization Operational Oversight: Oversee daily FCL/LCL operations, ensuring high service quality and seamless coordination between carriers, ports, truckers, and customs brokers. Risk Mitigation: Proactively manage operational risks—including port congestion, equipment imbalances, and transit delays—by implementing robust contingency plans. Commercial Management: Manage local tariffs and ensure accurate, competitive pricing for all spot and non-standard requests. Training & Enablement: Deliver specialized product and system training to Sales and Operations teams, aligning local execution with Regional and Global Product Team standards. Commercial Leadership & P&L Ownership P&L Management: Own the country’s Ocean Freight P&L, with direct accountability for revenue growth, margin optimization, and strict cost control. Tender Leadership: Lead the country-level ocean tender process and partner with the Sales team to secure strategic accounts and identify new trade opportunities. Key Account Engagement: Engage directly with high-value customers when necessary to drive commercial success and strengthen partnerships. Procurement Excellence: Drive significant cost savings through aggressive carrier negotiations and disciplined allocation management. Stakeholder, Carrier & Compliance Management Stakeholder Engagement: Maintain and develop relationships with local carriers, NVOs, port authorities, terminals, and key clients. Performance Management: Conduct QBRs with Carriers to align on performance KPIs and resolve disputes, including rollovers, D&D, and ETA issues. Compliance Oversight: Ensure full compliance with customs, sanctions, safety rules, and local regulations. Executive Escalation: Act as the primary escalation point for major operational or commercial issues. <br>Qualifications / Experience Qualifications & Requirements Education: Bachelor’s degree in Supply Chain Management, International Trade, Business Administration, or a related field (MBA preferred). Experience: Minimum 5–7 years’ experience in the ocean freight forwarding industry, with a strong background in ocean freight operations and procurement roles. Industry Knowledge: Deep understanding of global shipping markets, Incoterms, and carrier contracts. Technical Skills: Proficient in data analysis tools and ERP/Transportation Management Systems (TMS). Sustainability: Solid understanding of ESG and sustainability programs within the freight and logistics sector. Communication: Fluent in English; proficiency in additional languages is a plus. Mobility: Willingness to travel as required.

Scope The Country Product Manager - Ocean Freight is responsible for developing and executing the country’s Ocean Freight (FCL/LCL) product strategy. Ensures competitive pricing, operational excellence, regulatory compliance, strong carrier relationships, and P&L performance. Drives digital adoption, product competitiveness, and customer satisfaction through coordinated action with Sales, Operations, and Regional Product Teams.<br>Responsiblities Product Strategy & Market Positioning Build and execute the national Ocean Product road map aligned with regional/global product teams. Analyze market trends,competitor activities,regulations, and customer behaviors to identify growth opportunities. Deploy standardized global/regional solutions (digital tools,product programs)adapted to local needs. Generate and share consistent market intelligence reports for internal stakeholders. Operational Execution & Process Optimization Operational Oversight: Oversee daily FCL/LCL operations, ensuring high service quality and seamless coordination between carriers, ports, truckers, and customs brokers. Risk Mitigation: Proactively manage operational risks—including port congestion, equipment imbalances, and transit delays—by implementing robust contingency plans. Commercial Management: Manage local tariffs and ensure accurate, competitive pricing for all spot and non-standard requests. Training & Enablement: Deliver specialized product and system training to Sales and Operations teams, aligning local execution with Regional and Global Product Team standards. Commercial Leadership & P&L Ownership P&L Management: Own the country’s Ocean Freight P&L, with direct accountability for revenue growth, margin optimization, and strict cost control. Tender Leadership: Lead the country-level ocean tender process and partner with the Sales team to secure strategic accounts and identify new trade opportunities. Key Account Engagement: Engage directly with high-value customers when necessary to drive commercial success and strengthen partnerships. Procurement Excellence: Drive significant cost savings through aggressive carrier negotiations and disciplined allocation management. Stakeholder, Carrier & Compliance Management Stakeholder Engagement: Maintain and develop relationships with local carriers, NVOs, port authorities, terminals, and key clients. Performance Management: Conduct QBRs with Carriers to align on performance KPIs and resolve disputes, including rollovers, D&D, and ETA issues. Compliance Oversight: Ensure full compliance with customs, sanctions, safety rules, and local regulations. Executive Escalation: Act as the primary escalation point for major operational or commercial issues. <br>Qualifications / Experience Qualifications & Requirements Education: Bachelor’s degree in Supply Chain Management, International Trade, Business Administration, or a related field (MBA preferred). Experience: Minimum 5–7 years’ experience in the ocean freight forwarding industry, with a strong background in ocean freight operations and procurement roles. Industry Knowledge: Deep understanding of global shipping markets, Incoterms, and carrier contracts. Technical Skills: Proficient in data analysis tools and ERP/Transportation Management Systems (TMS). Sustainability: Solid understanding of ESG and sustainability programs within the freight and logistics sector. Communication: Fluent in English; proficiency in additional languages is a plus. Mobility: Willingness to travel as required.

Role Summary The Customer Experience Manager is responsible for designing, governing, and continuouslyimproving the end-to-end customer journey across all touchpoints within the destination. The rolecombines customer strategy, operational excellence, digital transformation, service design,analytics, and cross-functional leadership to ensure customer needs are translated into measurablebusiness improvements. The role acts as the voice of the customer across the organization, partnering with Development,Property Management, Community Care, Marketing, Sales, Hospitality, Technology, and Operations to drive customer satisfaction, loyalty, operational efficiency, and long-term valuecreation. Key Responsibilities• Develop and execute the Customer Experience strategy.• Design and optimize end-to-end customer journeys.• Lead Voice of Customer programs (CSAT, NPS, CES, surveys, sentiment analysis).• Build executive dashboards and customer insight reports.• Own CX requirements for CRM platforms and digital products.• Lead customer innovation initiatives including AI, self-service and advocacy programs.• Partner cross-functionally with Development, Property Management, Marketing, Sales, Hospitality,Legal, IT and Operations.• Define customer-facing processes and governance frameworks.• Lead cross-functional CX projects from concept through implementation.• Represent the customer in executive decision-making.• Design service standards and communication frameworks.• Drive continuous improvement through root-cause analysis and operational enhancements.

Job Summary: The Assistant Sales Manager will be responsible for developing and managing a strong client base across corporate, associations, and MICE segments. The role focuses on generating business for El Gouna and Taba Heights through proactive sales efforts, including prospecting, client acquisition, and relationship management. The candidate will actively identify new opportunities, negotiate rates for accommodation and meetings, and ensure delivery of revenue targets in line with the destinations’ commercial objectives. Key Responsibilities: Proactively identify and develop new corporate and MICE business opportunities Maintain and grow relationships with newly added accounts, existing clients and key accounts Conduct sales calls, meetings, and presentations Negotiate rates and contracts in line with company strategy Achieve assigned revenue and room night targets Coordinate with internal departments (Reservations, Revenue, Operations) to ensure smooth execution Monitor market trends and competitor activities Qualifications: Minimum 1–2 years of experience in hotel sales or a related field Strong understanding of corporate and MICE segments Excellent negotiation, communication, and presentation skills Fluent in English (spoken and written); additional languages are a plus Familiarity with hotel systems (e.g., Opera) is an advantage Strong organizational skills and ability to work under pressure

The Customer Experience Manager is responsible for designing, governing, and continuouslyimproving the end-to-end customer journey across all touchpoints within the destination. The rolecombines customer strategy, operational excellence, digital transformation, service design,analytics, and cross-functional leadership to ensure customer needs are translated into measurablebusiness improvements. The role acts as the voice of the customer across the organization, partnering with Development,Property Management, Community Care, Marketing, Sales, Hospitality, Technology, and Operations to drive customer satisfaction, loyalty, operational efficiency, and long-term valuecreation. Key Responsibilities• Develop and execute the Customer Experience strategy.• Design and optimize end-to-end customer journeys.• Lead Voice of Customer programs (CSAT, NPS, CES, surveys, sentiment analysis).• Build executive dashboards and customer insight reports.• Own CX requirements for CRM platforms and digital products.• Lead customer innovation initiatives including AI, self-service and advocacy programs.• Partner cross-functionally with Development, Property Management, Marketing, Sales, Hospitality,Legal, IT and Operations.• Define customer-facing processes and governance frameworks.• Lead cross-functional CX projects from concept through implementation.• Represent the customer in executive decision-making.• Design service standards and communication frameworks.• Drive continuous improvement through root-cause analysis and operational enhancements

NOK Human Capital is currently hiring on behalf of a leading company in the travel and tourism sector for the position of HR Manager based in El Sheikh Zayed City, Giza. About the Role We are seeking an experienced HR Manager to lead and oversee the full Human Resources function, including recruitment, employee relations, payroll coordination, personnel administration, and compliance with Egyptian labor laws. The ideal candidate will play a key role in developing HR strategies that support business growth while ensuring smooth daily HR operations.<br>Key Responsibilities:<br>Lead and manage the full HR operations including recruitment, onboarding, personnel administration, payroll coordination, and employee relations Develop and implement HR policies and procedures in alignment with Egyptian Labor Law Manage end-to-end recruitment processes including sourcing, screening, interviewing, and onboarding Oversee employee records, contracts, attendance, leave management, and payroll inputs Ensure compliance with Social Insurance and labor authorities regulations Support managers in performance management, disciplinary actions, and employee-related matters Prepare HR reports including headcount, turnover, recruitment status, and compliance updates Maintain confidentiality and ensure accurate HR documentation<br>Requirements:<br>Bachelor’s degree in Human Resources, Business Administration, or related field5–7 years of HR experience, including at least 2 years in a managerial or senior HR role3+ years of recent experience in the Tourism, Travel, or Hospitality industry is a must Strong knowledge of Egyptian Labor Law, payroll, personnel, and Social Insurance HR certifications such as SHRM-CP, PHRi, or CIPD are preferred Very good to excellent command of English (written and spoken) Strong leadership, communication, problem-solving, and decision-making skills Advanced Microsoft Excel and HRIS system experience is preferred Residence in or near El Sheikh Zayed, 6th of October, or Giza is preferred<br>Location: El Sheikh Zayed City, Giza

NOK Human Capital is hiring an HR Manager on behalf of a leading company in the travel and tourism sector.???? Location: El Sheikh Zayed City, Giza<br>About the Role We are looking for an experienced HR Manager to lead and oversee the full Human Resources function, including recruitment, employee relations, payroll coordination, personnel administration, and legal compliance. The successful candidate will play a key role in developing HR strategies that support business growth while ensuring efficient and seamless day-to-day HR operations.<br>Key Responsibilities Lead and manage all HR operations, including recruitment, onboarding, personnel administration, payroll coordination, and employee relations. Develop and implement HR policies and procedures in accordance with Egyptian Labor Law. Manage the end-to-end recruitment process, including sourcing, screening, interviewing, selection, and onboarding. Oversee employee records, employment contracts, attendance, leave management, and payroll inputs. Ensure compliance with Social Insurance requirements and labor authority regulations. Support managers with performance management, disciplinary procedures, and employee-related matters. Prepare regular HR reports covering headcount, turnover, recruitment progress, and compliance updates. Maintain accurate HR documentation and ensure the confidentiality of employee information.<br><br>Requirements Bachelor’s degree in Human Resources, Business Administration, or a related field.5–7 years of HR experience, including at least 2 years in a managerial or senior HR role. A minimum of 3 years of recent experience in the tourism, travel, or hospitality industry is essential. Strong knowledge of Egyptian Labor Law, payroll processes, personnel administration, and Social Insurance regulations. HR certifications such as SHRM-CP, PHRi, or CIPD are preferred. Very good to excellent written and spoken English. Strong leadership, communication, problem-solving, and decision-making skills. Advanced Microsoft Excel skills and experience using HRIS platforms are preferred. Residence in or near El Sheikh Zayed, 6th of October City, or Giza is preferred.

Orascom Development is seeking a knowledgeable and motivated Oracle SCM Consultant Assistant Manager to join our team. In this role, you will assist in the design, implementation, and support of Oracle Supply Chain Management (SCM) solutions that optimize our business processes and enhance operational efficiency. The Assistant Manager will work closely with senior managers and stakeholders to ensure successful project delivery and continuous improvement of SCM systems. This position demands strong technical expertise in Oracle SCM modules, excellent problem-solving abilities, and effective communication skills. If you are passionate about leveraging technology to drive supply chain excellence, this is an excellent opportunity to grow your career with a leading development company.<br><br>Responsibilities<br><br>Assist in configuring and implementing Oracle SCM modules including Inventory, Procurement, Order Management, and Logistics Collaborate with business users to gather requirements and translate them into functional designs Support testing activities, including preparation of test cases and coordination of UAT sessions Provide post-implementation support and troubleshooting for Oracle SCM applications Work closely with the project team to ensure timely delivery and quality of SCM solutions Contribute to process improvement initiatives related to supply chain operations Maintain up-to-date documentation of system configurations and processes Mentor junior consultants and assist in knowledge transfer sessions<br><br>Requirements<br><br>Bachelor's degree in Information Technology, Business Administration, Supply Chain Management, or related field Minimum of 5 years of experience working with Oracle SCM Fusion modules Strong understanding of supply chain processes and Oracle SCM functionalities Proven experience in system configuration, testing, and user support Excellent analytical, problem-solving, and communication skills Ability to work collaboratively in a team-oriented environment Experience in a consulting role is preferred Familiarity with project management methodologies is a plus

About ElTamer: Founded in 2010, ElTamer evolved into a structured joint-stock enterprise focused on institutional delivery of life-safety and engineered building systems. We are seeking an experienced Project Manager to join our team, reporting directly to the Operations Director.<br>Key Responsibilities:Project planning: Prepare execution plans and project schedules. Task allocation: Assign responsibilities to site engineers and technicians. Progress monitoring: Ensure adherence to timelines and schedules. Stakeholder coordination: Liaise with consultants, owners, and main contractors. Technical review: Review drawings, specifications, and contracts. Code compliance: Verify execution aligns with approved codes. Material management: Identify and secure project materials and equipment. Procurement follow-up: Track purchase requests and deliveries. Quality assurance: Ensure site quality procedures are applied. System testing: Review and approve system tests. Inspection coordination: Follow up on inspections and IR submissions. Project handover: Ensure delivery meets specifications. Financial review: Review and approve monthly statements. Qualifications:Experience Required: 5–7 years in project management within contracting or construction. Bachelor’s degree in Engineering (Mechanical preferred or related field). Proficiency in Microsoft Office (Excel & Word). Strong skills in report writing and official correspondence. Excellent document management and organizational abilities. Proven leadership skills, problem-solving, and team management.