Operation Manager Jobs in Egypt

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><em><strong>Envision Employment Solutions</strong></em><em> is currently looking for a&nbsp;</em><em><strong>SOC Manager</strong></em><em>&nbsp;for one of our partners, a leading Digital Bank!</em></p><br><p><strong>Job Summary</strong></p><br><p>The <strong>SOC Manager</strong> leads the Bank's Security Operations Center (SOC), ensuring effective detection, response, containment, and recovery from cybersecurity incidents. This role owns 24/7 security monitoring, incident response, threat analysis, and stakeholder coordination during major cyber incidents, and is central to strengthening the Bank's overall cyber resilience.</p><br><p><strong>Responsibilities</strong></p><br><ul><li>Lead and coordinate the end-to-end cybersecurity incident response lifecycle, including identification, containment, eradication, recovery, and post-incident review.</li><li>Oversee 24/7 security monitoring and incident handling activities, ensuring adherence to defined response procedures, escalation paths, and SLAs.</li><li>Develop, maintain, and continuously improve incident response frameworks, playbooks, processes, and readiness exercises (e.g., tabletop exercises, simulations).</li><li>Oversee threat intelligence, threat hunting, and security investigations to proactively identify emerging threats and reduce organizational risk.</li><li>Act as the primary escalation point during major cyber incidents, coordinating with internal stakeholders, senior management, and relevant teams.</li><li>Provide timely incident reporting, root cause analysis, and remediation recommendations to leadership and regulatory bodies as required.</li><li>Manage and mentor SOC analysts, ensuring appropriate shift coverage, skill development, and operational readiness.</li><li>Ensure SOC tooling (SIEM, SOAR, EDR, threat intelligence platforms) is optimized and effectively utilized.</li><li>Ensure SOC operations align with regulatory and compliance requirements applicable to the banking sector.</li></ul> </div>

HR Manager – Site Operations | VXI Egypt (BPO Industry) Location: Cairo, Egypt Industry: BPO / Contact Center Position Summary The HR Manager – Site Operations is responsible for leading and managing all HR operational functions across the site, ensuring alignment with business objectives, employee engagement strategies, and company policies. The role focuses on driving HR excellence, operational efficiency, employee relations, and workforce support within a dynamic BPO environment. Key Responsibilities Lead and oversee daily HR site operations, ensuring the efficient delivery of HR services and support. Act as the primary HR partner for Operations leadership and support functions across the site. Manage employee relations matters, including investigations, disciplinary actions, grievances, and conflict resolution. Ensure compliance with labor laws, company policies, and internal HR procedures. Drive employee engagement initiatives to enhance retention, morale, and workplace culture. Partner with Operations and Workforce Management teams to support staffing and organizational needs. Oversee performance management processes, including coaching, performance improvement plans, and employee development initiatives. Monitor HR metrics, including attrition, absenteeism, retention, and employee engagement trends. Support organizational restructuring, promotions, transfers, and workforce changes. Ensure smooth onboarding and offboarding processes for employees. Lead and develop HR site teams to ensure operational excellence and high-quality HR service delivery. Collaborate with Recruitment, Training, Payroll, Finance, and other stakeholders to support business objectives. Support internal and external audits while maintaining accurate HR documentation and employee records. Key Performance Indicators (KPIs) Employee Retention & Attrition Employee Engagement Scores Absenteeism & Attendance Trends HR Service Delivery Efficiency Compliance & Audit Readiness Employee Relations Resolution Timeliness Qualifications & Requirements Bachelor's Degree in Human Resources, Business Administration, or a related field. Minimum 5–7 years of experience in HR Operations or HR Management. Previous experience within the BPO / Contact Center industry is highly preferred. Strong knowledge of labor laws and HR operational practices. Proven experience managing employee relations and HR site operations. Strong leadership, communication, and stakeholder management skills. Strong analytical and problem-solving abilities. Ability to work effectively in a fast-paced and dynamic environment. Preferred Qualifications Experience supporting large-scale operational sites. Exposure to workforce planning and organizational development. HR certifications (e.g., SHRM, HRCI, CIPD) are considered a plus. Core Competencies HR Operations Management Employee Relations Stakeholder Management Conflict Resolution Employee Engagement Performance Management Leadership & Team Development Problem Solving & Decision Making Work Environment Fast-paced, operationally driven BPO / Contact Center environment. Onsite role with extensive interaction and collaboration across Operations, HR, Leadership, and other support functions. This version has been fully corrected for formatting, grammar, spacing, and typographical errors, making it suitable for posting on Linked In, Workday, or any Applicant Tracking System (ATS).

Accounting Manager – Incoming Division (CTT Egypt Incoming Travel Agency) CTT Egypt Incoming Travel Agency is seeking an experienced Accounting Manager to join our team in the Incoming Division. Requirements:Minimum 10 years of experience in the same position i Travel Agency specialist in incoming tourism operations (not domestic, Hajj, or outgoing divisions) Proven expertise in financial management, reporting, and compliance Experience with IATA airline finance and related accounting procedures Ability to lead and supervise accounting teams effectively Excellent communication and organizational skills Responsibilities:Oversee all accounting functions for the Incoming Division Ensure accurate financial reporting and compliance with regulations Manage deposits, supplier payments, and client account Supervise and control the :Financial center Taxes Profit and loss statements, Cost files Bank relations Payroll Company budget General expenses Handle IATA airline finance operations, ensuring proper reconciliation and compliance Manage and review invoices of agents and suppliers Support operational teams with financial insights and controls Coordinate with management to safeguard allocations and guarantee smooth operations???? Interested candidates are invited to send their CVs to: info@cttegypt.com

???? Elshawwa Trading is Hiring! Branch Manager – Tanta We are looking for an experienced Branch Manager to lead our retail operations in Tanta. If you have a strong background in branch management, sales leadership, and team development, we'd love to hear from you. Key Responsibilities:Manage the daily operations of the branch and ensure business targets are achieved. Lead, motivate, and develop the branch team to maximize performance. Monitor sales performance and implement strategies to increase revenue. Oversee inventory management and coordinate with relevant departments. Ensure excellent customer service and a superior shopping experience. Implement company policies and operational standards. Prepare and submit periodic performance reports to management. Requirements:✔ Bachelor's degree in Business Administration or a related field.✔ Minimum 5 years of experience in branch management.✔ Previous experience in Home Appliances, Furniture, Electrical Appliances, Fashion, or Retail is highly preferred.✔ Strong leadership, communication, and decision-making skills.✔ Excellent analytical and problem-solving abilities.✔ Proficiency in Microsoft Office.???? Location: Tanta, Egypt???? Apply Now:cv@elshawwa.com???? For inquiries:01066619678Join Elshawwa Trading and be part of a growing retail business committed to excellence and customer satisfaction.

Job Summary Reporting to our Chief Revenue Officer - CRO, in this role, Sales Account Manager will have full responsibility for all aspects of the sales cycle. SAM will be responsible for developing new business through discovery calls and demos of the product with enterprise customers in a diverse range of industries. Key Responsibilities· Develop and implement sales strategies to achieve revenue targets.· Conduct market research to identify trends, competitors, and potential growth areas.· Responsible for the sales process from the prospecting till the closure against a monthly target.· Developing new business opportunities through discovery calls and demos of the product with a diverse range of industries to expand e Ben’s client base. · Prepare proposals, negotiate contracts, and close deals aligned with company objectives.· Provide regular sales forecasts, pipeline updates, and performance reports to management.· Work closely with internal teams (finance, operations, marketing) to deliver solutions that meet client needs. · Reporting performance on CRM tool (Odoo) on a daily basis.· Any other work-related tasks that may be requested by the company’s CEORequirements · Bachelor’s degree in Business Administration, Marketing, Finance, or a related field.· A Master’s degree or MBA is a plus· 4–6 years of proven experience in sales, business development, or account management. Experience in B2B sales preferably within the KSA/ UAE is highly valuable. Experience in Saa S, ERP, technology, or consulting industry is highly valuable.· Track record of meeting or exceeding sales targets.· Willingness to travel for client meetings and industry events.· Understanding of local market dynamics and business culture in the UAE/GCC region Skills & Competencies Technical Skills Strong knowledge of sales processes, CRM systems, and ERP solutions (e.g., Odoo, SAP, Oracle). Proficiency in Microsoft Office Suite and digital collaboration tools. Ability to prepare and deliver sales presentations, proposals, and contracts. Soft Skills Excellent communication and negotiation skills. Strong relationship-building and client management abilities. Analytical mindset with the ability to identify opportunities for growth. High level of self-motivation, resilience, and adaptability. Team player with collaborative spirit. Fluency in English Language both written and spoken.

General Manager – MASADER for Industry & Investment???? Alexandria, Egypt<br>MASADER is seeking an experienced General Manager to lead the company through its next stage of growth. This is not a conventional plant-management role. The successful candidate will have overall executive responsibility for MASADER’s business performance, including P&L and cash management, manufacturing performance, feedstock and supply-chain growth, commercial execution, sustainability and compliance, organizational development, and strategic expansion.<br>The mandate The General Manager will be expected to:Translate Board strategy into clear business plans, budgets and measurable performance targets. Lead MASADER’s financial performance, cash flow, working capital and cost discipline. Ensure safe, reliable and efficient manufacturing operations. Secure and expand sustainable feedstock supply to support current operations and future growth. Develop scalable feedstock collection and supplier networks. Lead strategic customer, supplier, financing and business-partner relationships. Ensure compliance with QHSE, regulatory, sustainability and ISCC requirements. Build a strong, accountable and high-performing management team. Support MASADER’s growth in biodiesel, renewable feedstocks and future SAF-related opportunities.<br>Candidate profile We are looking for a business leader with:20+ years of progressive professional experience, including significant senior-management responsibility. Strong Experience in Operations, Maintenance leadership position. Strong experience in manufacturing, energy, chemicals, petrochemicals, biofuels, recycling, renewable feedstocks, agri-commodities or a related process industry. Demonstrated responsibility for P&L, budgeting, cash flow and working-capital management. Strong understanding of manufacturing performance, reliability, maintenance, quality and operational risk. Proven commercial and negotiation capabilities with customers, suppliers and strategic partners. Experience building teams, management systems and organizational capability. Exposure to sustainability certification, ISCC, export markets or renewable feedstocks is highly desirable. Fluent Arabic and strong professional English. Experience as a General Manager, Business Unit Head, Operations Director, Plant Director with broad commercial responsibility, or a comparable senior leadership position would be particularly relevant.<br>What we are looking for The ideal candidate combines an owner’s mindset with industrial credibility and financial discipline. We are particularly interested in leaders who can operate effectively in a growing entrepreneurial environment, build scalable systems, develop people and convert commercial opportunities into sustainable and executable business growth. Interested candidates are invited to apply through Linked In and submit an updated CV. MASADER for Industry & Investment The Renewable Resources Company

GET TO KNOW ALORICA<br>Passion starts from within, and we’re all about crafting a great space for our colleagues.<br>Join Alorica in our new adventure, building a team to support our partner.<br>JOB SUMMARYAs a Team Leader, you will take the lead of a team of Customer Support Representatives who would be responsible for managing phone calls, emails and live chat related to customer's questions regarding our client's policies. You will be responsible for employees’ satisfaction and development, enhancing the goal of quality support by providing individual coaching feedback sessions and one-on-ones that focus on improving quality of service, communication skills and technical ability.<br>KEY JOB RESPONSIBILITIESManage team of Customer Support Representatives Provide coaching to team members to support their professional and personal Support the Operation Manager in identifying areas of improvement. Provides accurate and timely communication to all applicable parties on any customer support issue Attends regular operational and business review meetings Monitors specific KPIs to ensure the proper delivery of the business Participates in reviewing processes and workflow to diagnose areas for improvement Builds and sends updated reports to the management team (site manager, global operations manager, office manager, etc.) as required Proactively proposes improvement plans where gaps are noticed Participate in the recruitment process for new hires in the program Ensure legal compliance and safety of content uploaded to the short video platforms Fulfill base productivity and quality requirements We care for our employees’ safety and well-being and ensure that they have the support and resources needed to execute the responsibilities of their roles.<br>KEY JOB REQUIREMENTSFluent command of English (B2/C1) Proven working experience as Team Leader in BPO environment (minimum of 1 year) Availability to work from our office in Sheikh Zayed Excellent organization and leadership skills Strong knowledge of MS Office (Word, Excel) Positive and open-minded attitude Eager to learn, self-motivated and goal oriented Logical problem-solving skills and ability to multi-task Proven oral and written communication skills Must have a keen sense of attention to detail, taking the initiative. Possess a high level of Professionalism Ability to understand and empathize issues Quicker learner and adaptable to learn new processes, concepts, and skills

Company Description Marom Hotels is a hospitality management company dedicated to setting new benchmarks in hotel, resort, and serviced residence operations. Drawing on the rich cultural heritage and contemporary sophistication of Egypt, the company focuses on delivering consistently high service standards. Marom Hotels combines world-class quality with the warmth and authenticity of Egyptian hospitality to create memorable guest experiences. Team members join a professional environment that values excellence, cultural pride, and guest-centric service. The company offers opportunities to grow within a dynamic and service-driven organization.<br>Role Description This is a full-time, on-site Assistant Housekeeping Manager role based at the Portsaid Port Police Department. The Assistant Housekeeping Manager supports the Housekeeping Manager in overseeing daily housekeeping operations, ensuring that guest rooms, public areas, and back-of-house spaces are clean, safe, and well-maintained. Responsibilities include supervising room attendants and housekeeping staff, coordinating cleaning schedules, monitoring quality standards, and ensuring adherence to health, safety, and hygiene regulations. The role involves assisting with inventory control for linens, cleaning supplies, and equipment, as well as coordinating with the laundry team to maintain adequate stock and timely service. The Assistant Housekeeping Manager also supports staff training, participates in hiring and onboarding processes, addresses guest requests and feedback promptly, and collaborates with other departments to ensure a smooth and efficient operation.<br>Qualifications<br> <br>Strong supervisory skills, including team coordination, task delegation, and performance monitoring. Hands-on knowledge of housekeeping operations, including room cleaning standards, public area upkeep, and laundry procedures. Proven customer service skills with the ability to handle guest requests, concerns, and feedback professionally. Effective communication skills for interacting with team members, management, and other departments. Experience supporting hiring, onboarding, and training of housekeeping staff. Previous experience in housekeeping or hospitality operations, preferably in a supervisory or team lead role. Familiarity with health, safety, and hygiene standards within a hotel or similar environment. Strong attention to detail, organizational skills, and ability to manage multiple tasks in a fast-paced setting. Flexibility to work shifts, weekends, and holidays as required by hotel operations. High school diploma or equivalent; a hospitality-related qualification or housekeeping certification is an advantage.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the job Localization Talent Manager - Freelance <p>Are you passionate about building high-performing teams in the Translation &amp; Localization industry? We are seeking a dedicated and strategic Localization Talent Manager to join our growing global team. In this role you will drive talent acquisition, development and retention initiatives tailored to the unique needs of localization, ensuring we attract and nurture exceptional linguists, project managers and technical specialists.</p><br> About the Opportunity <p>As Localization Talent Manager, you will lead end-to-end talent activities for the Translation &amp; Localization function. You will partner with hiring managers and stakeholders to define role requirements, source and assess candidates with strong technical experience, and ensure an outstanding candidate and hiring manager experience. Your focus on teamwork, customer service and time management will help us scale operations while maintaining high quality and on-time delivery.</p><br> Key Responsibilities: Talent Management &amp; Acquisition <ul><li>Lead full recruitment lifecycle for localisation roles including linguists, localisation engineers, QA specialists and project managers.</li><li>Design and execute sourcing strategies across multiple channels (proprietary databases, marketplaces, agencies and communities) to build diverse talent pipelines.</li><li>Develop and maintain role-specific assessment frameworks to evaluate technical experience, language skills and fit for localisation workflows.</li><li>Collaborate with Hiring Managers to define job profiles, priorities and timeframes while ensuring SLAs and hiring targets are met.</li><li>Provide coaching and guidance to interviewers on competency-based assessment, inclusive hiring and candidate feedback.</li><li>Manage offer process, negotiations and onboarding activities to ensure a seamless candidate experience and high acceptance rates.</li><li>Track and report recruitment metrics and time-to-fill, and recommend process improvements to increase efficiency and quality of hire.</li></ul> Skills: Essential Qualities for Success <p><strong>Technical Experience</strong></p><br> <ul><li>Practical understanding of translation technologies (CAT tools, TMS, MT, terminology management) and ability to evaluate technical competencies of candidates.</li><li>Experience working with technical job descriptions and assessing localisation engineering skills.</li></ul> <p><strong>Teamwork</strong></p><br> <ul><li>Build strong partnerships with hiring managers, project teams and external suppliers to align hiring priorities with operational needs.</li><li>Provide training, mentoring and support to internal stakeholders to improve recruitment outcomes.</li></ul> <p><strong>English Proficiency</strong></p><br> <ul><li>Excellent command of English, both written and spoken, to communicate clearly with international teams, candidates and clients.</li></ul> <p><strong>Time Management</strong></p><br> <ul><li>Ability to manage multiple requisitions and hiring projects simultaneously while meeting deadlines and maintaining high attention to detail.</li><li>Prioritise tasks effectively and escalate risks to ensure SLAs are achieved.</li></ul> <p><strong>Customer Focus</strong></p><br> <ul><li>Deliver a positive and responsive experience to both internal clients (hiring managers) and external customers (candidates, agencies, vendors).</li><li>Gather and act on feedback to continuously improve the hiring and onboarding experience.</li></ul> <p><strong>Communication</strong></p><br> <ul><li>Strong interpersonal and presentation skills for stakeholder alignment, candidate engagement and reporting to senior leadership.</li><li>Provide clear, timely and constructive feedback to candidates and hiring teams.</li></ul> Qualifications: What We're Looking For <ul><li>Bachelor's degree in Human Resources, Linguistics, Translation Studies, Business Administration or a related field.</li><li>5+ years' experience in recruitment or talent management, preferably within the Translation &amp; Localization or Language Services industry.</li><li>Demonstrable technical familiarity with localisation tools and workflows; experience assessing technical roles is highly desirable.</li><li>Proven ability to work across geographically distributed teams and with external vendors and freelance communities.</li><li>Proficient with Applicant Tracking Systems (ATS) and recruitment analytics; strong MS Office skills.</li></ul> What We Offer <ul><li>Competitive salary and performance-related incentives.</li><li>Comprehensive benefits package including health coverage and retirement options.</li><li>Professional development opportunities and clear career progression paths.</li><li>Collaborative, inclusive and supportive international work culture.</li></ul> Join Us and Make an Impact! <p>If you are motivated by building exceptional teams in the Translation &amp; Localization industry and meet the qualifications above, we would love to hear from you. Apply now to help us attract and develop the talent that will drive our global success.</p><br> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the job Localization Talent Manager - Translation &amp; Localization Industry <p>Are you passionate about building high-performing teams in the Translation &amp; Localization industry? We are seeking a dedicated and strategic Localization Talent Manager to join our growing global team. In this role you will drive talent acquisition, development and retention initiatives tailored to the unique needs of localization, ensuring we attract and nurture exceptional linguists, project managers and technical specialists.</p><br> About the Opportunity <p>As Localization Talent Manager, you will lead end-to-end talent activities for the Translation &amp; Localization function. You will partner with hiring managers and stakeholders to define role requirements, source and assess candidates with strong technical experience, and ensure an outstanding candidate and hiring manager experience. Your focus on teamwork, customer service and time management will help us scale operations while maintaining high quality and on-time delivery.</p><br> Key Responsibilities: Talent Management &amp; Acquisition <ul><li>Lead full recruitment lifecycle for localisation roles including linguists, localisation engineers, QA specialists and project managers.</li><li>Design and execute sourcing strategies across multiple channels (proprietary databases, marketplaces, agencies and communities) to build diverse talent pipelines.</li><li>Develop and maintain role-specific assessment frameworks to evaluate technical experience, language skills and fit for localisation workflows.</li><li>Collaborate with Hiring Managers to define job profiles, priorities and timeframes while ensuring SLAs and hiring targets are met.</li><li>Provide coaching and guidance to interviewers on competency-based assessment, inclusive hiring and candidate feedback.</li><li>Manage offer process, negotiations and onboarding activities to ensure a seamless candidate experience and high acceptance rates.</li><li>Track and report recruitment metrics and time-to-fill, and recommend process improvements to increase efficiency and quality of hire.</li></ul> Skills: Essential Qualities for Success <p><strong>Technical Experience</strong></p><br> <ul><li>Practical understanding of translation technologies (CAT tools, TMS, MT, terminology management) and ability to evaluate technical competencies of candidates.</li><li>Experience working with technical job descriptions and assessing localisation engineering skills.</li></ul> <p><strong>Teamwork</strong></p><br> <ul><li>Build strong partnerships with hiring managers, project teams and external suppliers to align hiring priorities with operational needs.</li><li>Provide training, mentoring and support to internal stakeholders to improve recruitment outcomes.</li></ul> <p><strong>English Proficiency</strong></p><br> <ul><li>Excellent command of English, both written and spoken, to communicate clearly with international teams, candidates and clients.</li></ul> <p><strong>Time Management</strong></p><br> <ul><li>Ability to manage multiple requisitions and hiring projects simultaneously while meeting deadlines and maintaining high attention to detail.</li><li>Prioritise tasks effectively and escalate risks to ensure SLAs are achieved.</li></ul> <p><strong>Customer Focus</strong></p><br> <ul><li>Deliver a positive and responsive experience to both internal clients (hiring managers) and external customers (candidates, agencies, vendors).</li><li>Gather and act on feedback to continuously improve the hiring and onboarding experience.</li></ul> <p><strong>Communication</strong></p><br> <ul><li>Strong interpersonal and presentation skills for stakeholder alignment, candidate engagement and reporting to senior leadership.</li><li>Provide clear, timely and constructive feedback to candidates and hiring teams.</li></ul> Qualifications: What We're Looking For <ul><li>Bachelor's degree in Human Resources, Linguistics, Translation Studies, Business Administration or a related field.</li><li>5+ years' experience in recruitment or talent management, preferably within the Translation &amp; Localization or Language Services industry.</li><li>Demonstrable technical familiarity with localisation tools and workflows; experience assessing technical roles is highly desirable.</li><li>Proven ability to work across geographically distributed teams and with external vendors and freelance communities.</li><li>Proficient with Applicant Tracking Systems (ATS) and recruitment analytics; strong MS Office skills.</li></ul> What We Offer <ul><li>Competitive salary and performance-related incentives.</li><li>Comprehensive benefits package including health coverage and retirement options.</li><li>Professional development opportunities and clear career progression paths.</li><li>Collaborative, inclusive and supportive international work culture.</li></ul> Join Us and Make an Impact! <p>If you are motivated by building exceptional teams in the Translation &amp; Localization industry and meet the qualifications above, we would love to hear from you. Apply now to help us attract and develop the talent that will drive our global success.</p><br> <br> <br> </div>

Job Summary The Quality Control Retail Manager is responsible for ensuring consistent operational excellence, compliance with company standards, and superior customer experience across all retail stores. The role oversees quality control processes, conducts store audits, monitors compliance with operational procedures, and drives continuous improvement initiatives to enhance overall retail performance. Key Responsibilities Develop and implement quality control standards and procedures across all retail locations. Conduct regular store audits to ensure compliance with company policies, SOPs, visual merchandising standards, and operational guidelines. Monitor customer service quality and ensure a consistent brand experience across all stores. Evaluate store operations, identify performance gaps, and implement corrective action plans. Monitor inventory management, stock accuracy, shrinkage, and loss prevention practices. Ensure compliance with health, safety, and security regulations. Analyze audit results, customer feedback, and operational KPIs to identify improvement opportunities. Collaborate with Retail Operations, HR, Training, and Store Managers to improve operational performance. Develop quality reports and present findings and recommendations to senior management. Support new store openings by ensuring compliance with operational and quality standards. Lead continuous improvement initiatives to enhance efficiency, productivity, and customer satisfaction. Qualifications Bachelor's degree in Business Administration, Retail Management, Quality Management, or a related field.5–8 years of experience in retail operations or quality control, including at least 3 years in a managerial role. Experience in retail chains, fashion, luxury, FMCG, or consumer goods is preferred. Strong knowledge of retail operations, quality assurance, SOPs, and customer service standards. Experience in conducting operational audits and compliance reviews. Proficiency in Microsoft Office and ERP/POS retail systems. Strong analytical, leadership, communication, and problem-solving skills. Willingness to travel regularly between retail locations.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span>·<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span>Handles all the direct and indirect business operations teams across a specific region (Cairo, Upper Egypt, Delta)</span></p> <p><span><span>·<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span>Plans and organizes workloads and staff assignments; trains, motivates, and evaluates assigned staff; reviews progress and directs changes as needed</span></p> <p><span><span>·<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span>Set goals for performance for the business operations &amp; sales team across all accounts &amp; products</span></p> <p><span><span>·<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span>Monitor the deadlines for accounts plans and vision</span></p> <p><span><span>·<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span>Conducted market visits to direct sales points across dedicated regions to enhance sales quality and performance</span></p> <p><span><span>·<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span>Develop, maintain, and control specifications for financial services accounts and messaging product portfolio taking customer concerns, business processes, organization, and cost into account</span></p> <p><span><span>·<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span>Collaborated with sales and operations teams to set achievable performance goals and deadlines, aligning these with overall business plans and vision</span></p> <p><span><span>·<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span>Organized workflow and clearly communicated team responsibilities and delegated tasks to ensure the business operations unit understood their duties</span></p> <p><span><span>·<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span>Coordinated the implementation of new products across the network, IT, marketing, and sales functions</span></p> <p><span><span>·<span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span>Share achievements with direct manager and follow team performance day to day.</span><b></b></p> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 4+ years </div> </div>

• Perform and supervise corrective and preventive maintenance activities for all RO units and associated equipment. • Follow up on daily measurements, logs, and performance records to ensure proper plant functionality. • Ensure the production quality of the water meets company standards and regulatory requirements. • Monitor, review, and adjust RO parameters (pressure, flow rates, recovery ratios, chemical dosing, etc.) as needed. • Ensure the availability of all required spare parts, consumables, and tools. • Follow up on chemical and material inventory in the stores, and coordinate timely replenishment. • Lead troubleshooting activities during plant abnormalities or performance drops. • Coordinate with the laboratory team for regular water quality testing and take action if deviations occur. • Prepare and submit daily, weekly, and monthly operation reports. • Ensure compliance with HSE (Health, Safety & Environment) standards inside the plant. • Supervise plant operators and technicians and ensure proper training and adherence to SOPs. • Support management in planning plant improvements, upgrades, and energy/efficiency optimization. • Coordinate with the Ministry of Water Resources and Irrigation to complete the procedures and obtain the required permits for the plant’s groundwater wells.<br>Key requirements: • Must hold a Bachelor’s degree in Engineering. • Must have hands-on experience in operating and maintaining RO desalination plants. Proposed Roles & Responsibilities for the Assistant Manager – RO Desalination Plant: • Oversee the daily operation of the RO plant and ensure smooth, continuous production.

We’re Hiring ????Build the future with us. From Egypt ???????? o Saudi Arabia ???????? and the UAE ???????? — we’re growing across the region,<br>Morasalaty continues expanding its regional presence through innovative Saa S solutions that help businesses grow smarter and faster and we’re looking for ambitious minds ready to create, innovate, and make an impact. Technical Support Manager Description<br>We’re Hiring: Technical Support Manager (Saa S & Chatbot Platforms) Are you an experienced tech support leader who knows how to build high-performing teams? We are seeking a Technical Support Manager to oversee our support operations, mentor our technical specialists, and elevate our customer satisfaction standards for our Saa S clients.<br>Responsibilities- Team Leadership: Lead, mentor, and scale the technical support team, ensuring balanced workload distribution and professional growth.<br>- Process & SLA Management: Establish, optimize, and enforce support workflows and Service Level Agreements (SLAs) to guarantee timely resolution.<br>- Performance Tracking: Monitor and improve key support metrics and KPIs (such as CSAT, First Response Time, and Resolution Rate).<br>- Advanced Escalations: Act as the ultimate escalation point for critical or highly complex technical issues, collaborating directly with Product and Dev teams.<br>- Knowledge & Tool Optimization: Oversee the internal ticketing infrastructure (e.g., Zendesk, Jira) and maintain a comprehensive client-facing knowledge base.<br>Requirements6+ years of tech support experienceincluding 2+ years in a supervisory or managerial role. Essential: Proven leadership experience specifically within the Saa S or Software industry. Expertise in optimizing ticketing systemsdefining SLA metrics and generating performance reports. Excellent leadershipcrisis managementand cross-departmental communication skills.<br><br>Ready to lead our support operations to excellence? with "Technical Support Manager" in the subject line, or apply directly via https://app.nagm.io/jobs/37

Plant Manager Location : Alexandria,Egypt Industry: Medical Gloves Manufacturing (Latex)<br>About Latex Med Latex Med is a leading manufacturer of premium medical examination gloves, combining advanced Malaysian technology with Egyptian manufacturing excellence. We are committed to delivering world-class quality, operational excellence, and continuous innovation to serve both local and international markets.<br>Role Overview We are seeking an experienced Plant Manager to lead our manufacturing operations, ensuring world-class standards in production, quality, safety, and operational efficiency. The successful candidate will play a strategic role in driving plant performance, leading cross-functional teams, and supporting the company's continuous growth.<br>Key Responsibilities Lead and oversee all manufacturing operations to achieve production and business objectives. Drive operational excellence through continuous improvement initiatives. Ensure compliance with Quality, HSE, and regulatory requirements. Optimize production efficiency, cost control, and resource utilization. Lead and develop production, engineering, maintenance, and quality teams. Monitor plant KPIs and implement corrective actions to improve performance. Collaborate with senior management to support strategic business goals. Requirements Bachelor's degree in Chemical Engineering or an equivalent Engineering discipline.10+ years of experience in manufacturing operations. Minimum 5 years in a Plant Manager or senior manufacturing leadership role. Strong experience in Latex Gloves Manufacturing is highly preferred. In-depth knowledge of production planning, quality systems, Lean Manufacturing, and HSE. Strong leadership, analytical, and decision-making skills. Excellent communication skills in English.

Plant Manager Location : Alexandria,Egypt Industry: Medical Gloves Manufacturing (Latex)<br>About Latex Med Latex Med is a leading manufacturer of premium medical examination gloves, combining advanced Malaysian technology with Egyptian manufacturing excellence. We are committed to delivering world-class quality, operational excellence, and continuous innovation to serve both local and international markets.<br>Role Overview We are seeking an experienced Plant Manager to lead our manufacturing operations, ensuring world-class standards in production, quality, safety, and operational efficiency. The successful candidate will play a strategic role in driving plant performance, leading cross-functional teams, and supporting the company's continuous growth.<br>Key Responsibilities Lead and oversee all manufacturing operations to achieve production and business objectives. Drive operational excellence through continuous improvement initiatives. Ensure compliance with Quality, HSE, and regulatory requirements. Optimize production efficiency, cost control, and resource utilization. Lead and develop production, engineering, maintenance, and quality teams. Monitor plant KPIs and implement corrective actions to improve performance. Collaborate with senior management to support strategic business goals. Requirements Bachelor's degree in Chemical Engineering or an equivalent Engineering discipline.10+ years of experience in manufacturing operations. Minimum 5 years in a Plant Manager or senior manufacturing leadership role. Strong experience in Latex Gloves Manufacturing is highly preferred. In-depth knowledge of production planning, quality systems, Lean Manufacturing, and HSE. Strong leadership, analytical, and decision-making skills. Excellent communication skills in English.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Amazon Egypt Operations is seeking a highly organized, proactive, and customer-obsessed General Manager Assistant to support the General Manager of Egypt Operations. This role provides direct support to the Egypt Operations leadership team and serves as a key coordination point across Fulfillment, Transportation, Delivery Station, and corporate support functions.<br>The successful candidate will thrive in a fast-paced environment, demonstrate exceptional organizational skills, exercise sound judgment, and maintain the highest levels of integrity and confidentiality. This role requires someone who can manage competing priorities, anticipate business needs, and operate effectively with limited guidance while supporting a large and diverse operational network.<br>The General Manager Assistant will play a critical role in enabling leadership effectiveness by managing executive priorities, coordinating business activities, facilitating communication across teams, and driving organizational efficiency.<br>Key job responsibilities<br>Executive Support<br>• Proactively manage the General Manager’s calendar, ensuring effective prioritization of business-critical activities, operational reviews, leadership meetings, site visits, and stakeholder engagements.<br>• Coordinate domestic and international travel arrangements, including itinerary management, accommodation, transportation, and expense reconciliation.<br>• Prepare meeting materials, briefing documents, leadership updates, and presentations for senior leadership meetings.<br>• Manage confidential information with discretion and professionalism.<br>Leadership Team Coordination<br>• Partner closely with Fulfillment Center, Transportation, Delivery Station, Finance, HR, Safety, and Engineering leaders to coordinate activities across the Egypt Operations network.<br>• Track and follow up on key action items, business commitments, and leadership deliverables.<br>• Support operational planning cycles, business reviews, peak readiness activities, and strategic initiatives.<br>• Facilitate communication between the General Manager and internal stakeholders to ensure alignment and execution.<br>Site and Visitor Management<br>• Coordinate executive visits, leadership tours, customer visits, and external stakeholder engagements.<br>• Manage visitor scheduling, site access requirements, safety inductions, and meeting logistics.<br>• Support the planning and execution of regional and global leadership visits.<br>Events and Employee Engagement<br>• Organize leadership meetings, town halls, all-hands sessions, off-sites, and employee engagement events.<br>• Support recognition programs, employee experience initiatives, and network-wide engagement activities.<br>• Coordinate logistics, budgets, suppliers, and communications for events and site activities.<br>Administrative Operations<br>• Manage reception and administrative activities where applicable, ensuring professional standards are maintained.<br>• Coordinate meeting room scheduling, office resources, supplies, and shared facilities.<br>• Support vendor management, purchase requests, petty cash processes, and budget tracking as required.<br>• Oversee communication boards, announcements, and leadership communications within common areas.<br>Continuous Improvement<br>• Identify opportunities to improve administrative processes, communication mechanisms, and leadership workflows.<br>• Leverage technology and AI-enabled tools to improve efficiency and productivity.<br>• Support the implementation of scalable processes across the Egypt Operations organization.<br>- 4+ years of senior level leadership support, or 5+ years of executive assistant experience<br>- Experience working directly with senior executives and leadership teams<br>- Experience with domestic or international travel coordination, or experience with executive level calendar management<br>- Knowledge of Microsoft Office applications (Excel, Word, SharePoint, and PowerPoint)<br>- Experience in English-language communication skills, both written and verbal<br>- Experience prioritizing and handling multiple assignments at any given time while maintaining commitment to deadlines, or experience handling confidential information and maintaining professionalism in dealing with senior executives<br>- Can work proactively and independently, meet deadlines, and deliver on projects and tasks<br>- Experience managing confidential and sensitive employee information and adherence to strict confidentiality standards<br>- Experience working in an operations, supply chain, transportation, project management or management consulting role<br>- Experience in a fast paced, dynamic organization<br>- Experience in senior level leadership support, or experience managing multiple complex calendars, planning and organizing events of all sizes, and coordinating domestic and international travel<br>- Experience in procurement, budgeting, forecasting, or asset management<br>- Experience working with a matrixed team of stakeholders to achieve a common goal or equivalent<br>- Experience in creating process improvements with automation and analysis<br>- Experience that includes strong analytical skills, attention to detail, and effective communication abilities<br>- Bachelor's degree or equivalent, or experience in a relevant field<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div>

IT Security Manager Experience in healthcare industry. The IT Security Manager is responsible for the day‑to‑day operation and execution of the healthcare organization’s security function, covering cyber, physical, and operational security domains. The role ensures that security technologies are effectively operated, security scenarios are actively monitored and managed, and security incidents are detected, analyzed, and resolved in collaboration with IT and clinical teams. The Security Manager leads the security team’s daily activities and acts as the operational arm of the security pillar under the direction of the Security Director.. Security Operations Execution Execute the organization’s security strategy and policies as defined by the Security Director. Manage daily security operations across IT systems, clinical platforms, infrastructure, and facilities. Ensure continuous monitoring of security events, alerts, and risks. Maintain operational readiness for security incidents affecting patient care, data, or facilities. 2. Security Technologies & Equipment Management Manage, operate, and oversee security technologies and equipment, including:Cybersecurity Technologies Firewalls and network security appliances IDS / IPS systems Endpoint protection and EDR solutions SIEM and log monitoring platforms Email and web security solutions Identity and Access Management (IAM), including AD-based access controls Vulnerability assessment and patch management tools Physical & Facility Security Systems CCTV and video surveillance platforms Access control systems (card based, biometric, secure zones) Security systems protecting data centers and critical technical areas 3. Security Scenarios & Incident Response Define, document, and operationalize security scenarios, including:Cyberattacks and malware outbreaks Ransomware and phishing incidents Unauthorized access to HIS, PACS, ERP, or clinical systems Data leakage or privacy breaches Physical security incidents impacting IT or clinical assets Lead incident detection, containment, investigation, and recovery activities. Coordinate with the Security Director during high severity or organization wide incidents. 4. Team Leadership & Daily Management Lead and manage the security team’s day to day activities, including monitoring, analysis, and response. Assign tasks, shifts, and on call coverage to ensure continuous security operations. Review alerts, incidents, and investigations for quality and completeness. Coach and develop team members on security tools, procedures, and threat response techniques. 5. Collaboration with IT & Operations Work closely with:Applications teams to secure HIS, PACS, Oracle Fusion, and custom solutions Infrastructure teams to secure networks, servers, cloud platforms, and data centers Hospital and clinical operations to ensure security controls do not disrupt patient care Provide security input into system changes, implementations, and upgrades. 6. Risk, Compliance & Reporting Identify and report security risks, vulnerabilities, and incident trends to the Security Director. Support audits, assessments, and regulatory reviews by preparing security evidence and reports. Ensure security controls are operating effectively and consistently across the organization. Technical Strong hands‑on experience with cybersecurity and physical security systems. Understanding of healthcare IT environments, clinical systems, and sensitive data protection. Experience operating monitoring, alerting, and incident response processes. Leadership & Behavioral Proven ability to lead operational teams in a 24/7 or high‑availability environment. Strong incident management and decision‑making skills under pressure. Clear and disciplined communication with security leadership and IT peers.<br><br><br>education requirements<br>Bachelor’s degree in Information Security, Computer Science, or related field.7–10+ years of experience in IT or security operations, preferably in healthcare or regulated environments. Demonstrated experience managing security tools, incidents, and operational teams.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>About Bosta:&nbsp;<br></strong><br> Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience all together to provide a one-stop-shop for delivery solutions.&nbsp;<br> We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.<br> <br><br><p><b>Job Responsibilities: </b></p><br><p>The HR Operations Manager leads the HR Operations function, ensuring the smooth execution of employee lifecycle processes while maintaining compliance with company policies and labor regulations. This role oversees HR administration, onboarding, employee documentation, contracts, social insurance, and HR services, while partnering closely with Talent Acquisition and Payroll to deliver an efficient employee experience.</p><br> Key Responsibilities <ul> <li>Lead and manage the HR Operations team, providing guidance, support, and performance oversight.</li> <li>Oversee employee onboarding, ensuring all hiring documents are complete and onboarding activities are executed smoothly.</li> <li>Manage employment contracts, HR letters, employee files, and other HR documentation, ensuring accuracy and compliance.</li> <li>Handle all social insurance processes and coordinate with the relevant government authorities.</li> <li>Partner with Talent Acquisition and Payroll to ensure timely employee onboarding and accurate employee data.</li> <li>Maintain accurate employee records and ensure compliance with labor laws and internal policies.</li> <li>Identify opportunities to improve HR operational processes and enhance service delivery.</li> <li>Monitor HR Operations activities to ensure timely completion and high-quality service.</li> </ul><br><br><p><b>Job Qualifications:</b></p><br><ul><li> Qualifications <ul> <li>Bachelor's degree in human resources, Business Administration, or a related field.</li> <li>7 - 10 years of HR experience, including experience in HR Operations and team leadership.</li> <li>Strong knowledge of Egyptian labor law and social insurance regulations. Skills <ul> <li>HR Operations and employee lifecycle management.</li> <li>Team leadership and stakeholder management.</li> <li>Strong organizational and problem-solving skills.</li> <li>Excellent attention to detail and communication skills.</li> <li>Proficiency in Microsoft Office and HR systems.</li> </ul></li></ul><br></li></ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About us: Soar is a global fintech startup that specializes in financing and investment.<br> Currently headquartered in Saudi Arabia, Soar is growing throughout the region with a mission to help people achieve their financial goals with innovative financial and property investment solutions and tools through its multi-purpose platform, designed to offer a simple and seamless user experience.<br> Role Summary: The Senior Product Manager owns the vision, strategy, and delivery of enterprise systems, core platforms and integrations that enable secure, compliant, and scalable fintech products.<br> This role has end-to-end ownership of shared capabilities and operational platforms—including 3rd-party integrations, CRM, customer support systems, admin portals, and data platforms—used across multiple product and business squads.<br> This is a senior, high-impact role requiring strong judgment in regulated environments, the ability to lead through influence, and a deep understanding of how platform decisions affect customer experience, operational efficiency, and regulatory posture.<br> Key Responsibilities: Platform &amp; Internal Systems Strategy: Define and own the long-term platform and internal systems strategy aligned with business growth and regulatory requirements.<br> Set platform principles and standards (API-first, reuse-driven, audit-ready, security-by-default).<br> Proactively identify structural platform gaps and lead initiatives to address scalability, reliability, and operational risk.<br> Senior Ownership of 3rd-Party Integrations: Lead product ownership for complex 3rd-party integrations, including: Identity and verification providers Credit bureaus and risk data services Banking, payments, and financing partners Government and regulatory systems Drive integration strategy across vendors, including: Standardized integration patterns SLA, monitoring, and incident management requirements Versioning, migration, and deprecation strategies Partner with procurement, legal, and engineering on vendor selection and onboarding.<br> CRM, Customer Support &amp; Case Management Platforms: Own the product direction for CRM and customer support systems supporting: Customer lifecycle management Case handling, disputes, and escalations Compliance-driven workflows (KYC/AML reviews, investigations) Ensure deep integration between CRM, support platforms, and core fintech systems.<br> Optimize operational workflows to reduce manual effort and improve resolution times.<br> Admin Portals &amp; Operational Tooling: Lead product ownership of admin portals and internal dashboards used by: Operations Risk and compliance Customer support Finance and reconciliation teams Ensure admin tools support: Role-based access control and audit trails Secure approvals and exception handling High-volume operational throughput with strong usability Balance flexibility for ops teams with strong governance and controls.<br> Regulatory, Risk &amp; Compliance Leadership: Act as a senior product partner to Risk, Compliance, Legal, and InfoSec.<br> Translate regulatory obligations into scalable platform capabilities rather than ad-hoc processes.<br> Ensure all platform and ops systems are audit-ready by design, with full traceability and reporting.<br> Lead product responses to regulatory findings, audits, and remediation initiatives.<br> Roadmap Ownership &amp; Cross-Squad Alignment: Own and communicate a multi-quarter platform roadmap, balancing: Regulatory commitments Operational efficiency Product enablement and scalability Drive prioritization decisions that consider company-wide impact and long-term platform health.<br> Manage complex dependencies across product squads and business functions.<br> Execution, Quality &amp; Resilience: Work closely with engineering leadership to define and enforce: Non-functional requirements (availability, performance, security) Business continuity and disaster recovery expectations Ensure safe delivery through staged rollouts, monitoring, and incident management practices.<br> Metrics, Outcomes &amp; Continuous Improvement: Define and own senior-level platform KPIs, including: Platform adoption and reuse across squads Integration reliability and failure rates Operational efficiency gains Reduction in manual and high-risk processes Use data, incidents, and audit outcomes to drive continuous improvement.<br> Required Skills &amp; Experience: 8+ years of Product Management experience, with significant ownership of platform or internal products in fintech or other regulated industries.<br> Proven experience leading: 3rd-party integrations at scale CRM and customer support platforms Admin portals and operational tooling Strong understanding of: Financial transaction flows and risk controls APIs, distributed systems, and integration patterns Regulatory frameworks (KYC, AML, data privacy) Demonstrated ability to lead through influence in complex, cross-functional environments.<br> Preferred Qualifications: • Experience as a Senior / Lead Platform PM or Technical PM.<br> • Background in lending, mortgages, payments, or identity platforms.<br> • Experience working directly with regulators, auditors, or compliance reviews.<br> • Familiarity with cloud security, access management, and observability.<br> • Experience mentoring junior PMs or shaping product standards.<br></span> </div>