Operation Manager Jobs in Egypt

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking an experienced and analytically-minded Project Controls Director to join our organization in Cairo, Egypt. In this pivotal leadership role, you will oversee the Project Management Office's (PMO) integrated program controls function, serving as the strategic driver of schedule, cost, and performance visibility across our enterprise programs. You will be responsible for establishing robust control mechanisms, delivering actionable executive reporting, and ensuring organizational alignment on program performance metrics. The ideal candidate will combine decisive leadership with meticulous attention to detail, fostering a culture of accountability and data-driven decision-making. Lead and manage the PMO's integrated program controls function, establishing policies, procedures, and best practices for schedule, cost, and performance management across all programs Develop and implement comprehensive performance monitoring frameworks, including key performance indicators (KPIs), earned value management (EVM), and variance analysis methodologies Prepare and deliver executive-level reports and dashboards that provide accurate, timely visibility into program health, schedule performance, budget status, and risk exposure Oversee schedule development, baseline management, and critical path analysis to ensure realistic and achievable program timelines Manage cost control processes, including budget forecasting, variance analysis, and financial performance tracking across program portfolios Collaborate with program managers, project teams, and stakeholders to identify performance trends, root causes of variances, and corrective action recommendations Establish and maintain program control baselines, ensuring change management protocols are followed and documented Lead and mentor the controls team, fostering professional development and maintaining high standards of analytical rigor Conduct program reviews and audits to assess compliance with established controls and identify opportunities for process improvement Communicate complex program performance data to senior leadership in clear, actionable formats that support strategic decision-making Manage relationships with cross-functional teams to ensure integrated controls across schedule, cost, and resource management Stay current with industry best practices and emerging tools in project controls and performance management</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>15+ years of progressive experience in project controls, program management, or PMO leadership roles</li><li>Demonstrated expertise in schedule management, cost control, and performance measurement methodologies</li><li>Proven experience developing and delivering executive-level reports and performance dashboards</li><li>Strong proficiency in earned value management (EVM) principles and applications</li><li>Advanced analytical and data interpretation skills with the ability to translate complex metrics into actionable insights</li><li>Experience managing and leading controls teams in matrix or complex organizational environments</li><li>Solid understanding of risk management and change management processes within program environments</li><li>Excellent communication skills with the ability to present technical information to senior leadership</li><li>Proficiency with project management software platforms (Microsoft Project, Oracle Primavera P6, or equivalent)</li><li>Advanced Microsoft Excel skills, including data analysis and visualization capabilities</li><li>Experience with both Waterfall and Agile project delivery methodologies</li></ul><p></p></section>

Lead and govern TAGADDOD's regional quality control laboratories and testing systems to<br><br>ensure reliable, accurate, compliant, and operationally supportive laboratory performance<br><br>across all operating entities.<br><br>The role exists to strengthen product quality assurance, laboratory governance, testing<br><br>reliability, and data integrity through disciplined laboratory management and full<br><br>compliance with ISO 17025 requirements.<br><br>This role ensures laboratory operations evolve from isolated testing activities into an<br><br>integrated quality-control and operational reliability enabler aligned with TAGADDOD's<br><br>transformation strategy and Prime operating maturity journey.<br><br>Responsibilities<br><br>1- Laboratory Governance & Quality Control Management<br><br> Lead regional laboratory and quality control governance across all entities and operating<br><br>sites.<br><br> Govern laboratory operations, testing activities, and quality control systems to ensure<br><br>disciplined execution and testing reliability.<br><br> Ensure laboratory governance supports operational stability, customer confidence, and<br><br>product quality assurance.<br><br>2- ISO 17025 Governance & Compliance<br><br> Lead implementation, deployment, and governance of ISO 17025 requirements across all<br><br>laboratories.<br><br> Ensure full compliance with ISO 17025 requirements including method validation,<br><br>traceability, calibration, uncertainty management, and laboratory competence.<br><br> Govern laboratory documentation, records, and controlled testing procedures in<br><br>alignment with ISO 17025 standards.<br><br>3- Laboratory Operations & Testing Reliability<br><br> Ensure reliable, accurate, and timely laboratory testing and reporting across all entities Govern sample handling, testing discipline, result integrity, and laboratory workflow<br><br>effectiveness.<br><br> Ensure laboratory operations support production continuity and operational decision-<br><br>making.<br><br> Govern laboratory testing prioritization and service responsiveness to support<br><br>operational continuity and business needs.<br><br>4- Laboratory Competence & Technical Qualification<br><br> Govern laboratory competency frameworks and technical qualification requirements Ensure laboratory personnel competence, authorization discipline, and sustained<br><br>technical capability.<br><br>Calibration, Validation & Data Integrity<br><br> Govern laboratory equipment calibration, testing traceability, and measurement<br><br>reliability.<br><br> Ensure laboratory data integrity, testing accuracy, and controlled reporting systems Lead method validation and measurement uncertainty governance activities<br><br>5- Quality Assurance & Operational Support<br><br> Ensure laboratory and QC activities support approved product quality specifications and<br><br>customer requirements.<br><br> Coordinate with Operations, Planning & Warehouse, Procurement, and QHSE functions to<br><br>ensure aligned quality execution and operational support.<br><br> Support RCA and CAPA investigations related to product quality, process instability, and<br><br>recurring quality deviations.<br><br>6- Audit &Compliance Support<br><br> Support IMS audit rhythm and laboratory audit readiness across all entities Ensure laboratory compliance with legal, regulatory, customer, certification, and ISO<br><br>requirements.<br><br> Monitor laboratory process compliance through structured audit and verification<br><br>activities.<br><br>7- Transformation & Continuous Improvement Enablement<br><br> Partner with QHSE and Transformation & Continuous Improvement functions to support<br><br>laboratory governance maturity and quality improvement initiatives.<br><br> Ensure disciplined adoption of approved laboratory transformation initiatives and quality<br><br>governance programs.<br><br> Support laboratory digitalization, testing visibility, and reporting systems to strengthen<br><br>operational decision quality.<br><br> Support laboratory digitalization and laboratory information management systems<br><br>(LIMS) to strengthen testing visibility and data reliability.<br><br>8- Leadership & Capability Development<br><br> Lead and develop regional laboratory teams and country QC leadership Promote a culture of testing discipline, accountability, data integrity, and operational<br><br>partnership.<br><br> Build laboratory capability, technical competence, and succession readiness across<br><br>entities.<br><br> Govern laboratory operating rhythm and laboratory review cadence across all entities Govern laboratory equipment suitability, readiness, and lifecycle support requirements<br><br>Requirements<br><br>Bachelor's degree in Quality Management, Engineering, Science, or a related field Minimum 10 years of experience in Quality Control with at least 3 years in a managerial role overseeing multiple sites or regions Strong knowledge of quality management systems and standards (ISO 17025, ISO 9001, or Integrated Management Systems) Proven experience in leading quality teams and managing audits Excellent leadership, communication, and interpersonal skills Ability to analyze complex data and drive decision-making Proficiency in quality tools and software Willingness to travel across the region as needed

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Career 180 is one of the top rising Ed-Tech startups in Egypt, aiming to be a one stop shop for all youth from their career development journey till getting hired and meeting the needed qualifications in the job market</p><br><br>Job Description<br><ul><li><p><strong>Plan and deliver events end-to-end, ensuring timely and high-quality execution.</strong></p><br></li><li><p><strong>Lead event operations (pre, during, post-event), ensuring smooth execution and low operational issues.</strong></p><br></li><li><p><strong>Manage venues, vendors, and logistics, including vendor selection, contract management, and performance evaluation.</strong></p><br></li><li><p><strong>Collaborate with internal teams to align objectives, timelines, and deliverables.</strong></p><br></li><li><p><strong>Manage client relationships and communication throughout the event lifecycle, ensuring satisfaction and alignment on expectations and alignment on expectations.</strong></p><br></li><li><p><strong>Prepare and present event proposals, including budgeting, scope, and execution plans.</strong></p><br></li><li><p><strong>Supervise event coordinators and on-ground teams, ensuring clear task ownership, accountability, and execution efficiency.</strong></p><br></li><li><p><strong>Support event-related sales and client coordination when required.</strong></p><br></li><li><p><strong>Track and control event budgets, timelines, and resources, ensuring cost optimization and adherence to plans.</strong></p><br></li><li><p><strong>Oversee financial management of events, including cost tracking, invoicing, and reconciliation.</strong></p><br></li><li><p><strong>Prepare post-event reports with insights, KPIS and improvement recommendations.</strong></p><br></li></ul><br>Qualifications<br><ul><li><p><strong>Bachelor’s degree in Business Administration, Event Management, or a related field.</strong></p><br></li><li><p><strong>Proven experience in event management or operations.</strong></p><br></li><li><p><strong>Strong organizational and multitasking skills.</strong></p><br></li><li><p><strong>Ability to manage events under pressure and tight deadlines.</strong></p><br></li><li><p><strong>Good communication and coordination skills.</strong></p><br></li><li><p><strong>Basic understanding of event sales and client coordination is a plus.</strong></p><br></li><li><p><strong>High attention to detail and strong problem-solving skills.</strong></p><br></li></ul><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Develop and implement revenue strategies to maximize occupancy, ADR, RevPAR, and total revenue. Oversee the reservations department, ensuring accurate, timely, and efficient handling of all bookings. Analyze demand patterns, booking trends, and market conditions to optimize pricing and inventory. Manage distribution channels, rate parity, and OTA/online platforms to ensure optimal performance. Monitor competitor activity and market positioning, adjusting strategies accordingly. Prepare forecasts, budgets, and regular revenue and reservations performance reports. Supervise and train the reservations team, ensuring service standards and conversion targets are met. Ensure accuracy of rates, availability, and inventory across PMS, RMS, CRS, and channel managers. Handle group, corporate, and contracted business rate loading and allotment management. Work closely with Sales, Marketing, and Operations to align commercial strategies. Track and report on key revenue and reservations KPIs, identifying opportunities for improvement. Manage guest booking inquiries escalations and resolve discrepancies in reservations.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree in Hospitality, Business, Finance, or a related field preferred. 4 6 years of experience in revenue management and/or reservations within hospitality. Strong understanding of pricing strategies, forecasting, and distribution channels. Proven experience managing or supervising a reservations team. Proficiency with PMS, RMS, CRS, and channel management systems. Strong analytical and numerical skills with attention to detail. Excellent organizational skills with the ability to manage multiple bookings and priorities simultaneously. Fluent in English and Arabic.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph">Job Description <div> <p> <strong>Key Responsibilities</strong> </p> <ul> <li> <p>Build and maintain strong relationships with restaurant partners, understanding their needs and ensuring their expectations are met.</p> </li> <li> <p>Ensure menu quality index, price parity, vendor funded deals, and drive affordability</p> </li> <li> <p>Building new commercial relationships by renewing the existing contacts through offer</p> </li> <li> <p>renegotiating, preferred partnerships, and upselling to new profitability levers</p> </li> <li> <p>Own full performance of your portfolio, from sales performance, to in-store operations, to</p> </li> <li> <p>marketing and growth strategies, and providing every-day support</p> </li> <li> <p>Maintain a regular cadence of in-person meetings with all your partners in your assigned portfolio. </p> </li> <li> <p>Provide excellent and proactive reporting to partners on performance. </p> </li> <li> <p>Negotiate and acquire restaurants on different ads products to help boost their growth. </p> </li> <li> <p>Ensure daily, weekly, and month targets are on track and with your team lead to ensure constant portfolio growth.</p> </li> <li> <p>Maintain granular reporting on your portfolio s performance. </p> </li> <li> <p>Upselling new services to our existing restaurants such as logistics as a service, tPro, and various loyalty programs</p> </li> <li> <p>Automate and digitalize vendor experience by pushing for vendor portal adoption, self service and self booking through talabat vendor dashboard</p> </li> </ul> <p> <strong>What did we order? </strong> </p> <ul> <li> <p>Have a passion for sales </p> </li> <li> <p>3-4 years of experience, ideally in sales, account management, or related experience. </p> </li> <li> <p>You excel in a transactional deal cycle</p> </li> <li> <p>High level of ownership and dedication. </p> </li> <li> <p>You show creative sales tactics to engage with prospect</p></li></ul></div></div></section>

Key Accountabilities:<br>Deal with current customers and respond to sales enquiries/complaints via phone calls/ e-mails / website / customer visits efficiently and effectively in line with established policies and procedures to ensure customer satisfaction and increase customer loyalty to WE Data§ Acquire new customers and search for new leads to increase sales and hence revenues§ Ensure customers/VIP customers are aware of full range of WE DATA services/products/offers/renewals which may be relevant to their needs in order to increase sales and customer satisfaction§ Maintain good relationship with customers to ensure business continuity and growth§ Interact with senior sales executives and sales supervisors/account managers/section heads, keeping them informed of relevant enquiries and providing back up and administrative support to ensure efficiency of sales operations§ Ensure accurate completion of all sales related administrative details for efficiency§ Coordinate with billing involved departments to finalize the customer’s payment on the system§ Update sales leads and sales forecasts information on the sales application to ensure accuracy of information at all times<br>Experience & Education Education: § University Degree<br>Experience: § 0-2 years of experience

Key Accountabilities:<br>Deal with current customers and respond to sales enquiries/complaints via phone calls/ e-mails / website / customer visits efficiently and effectively in line with established policies and procedures to ensure customer satisfaction and increase customer loyalty to WE Data§ Acquire new customers and search for new leads to increase sales and hence revenues§ Ensure customers/VIP customers are aware of full range of WE DATA services/products/offers/renewals which may be relevant to their needs in order to increase sales and customer satisfaction§ Maintain good relationship with customers to ensure business continuity and growth§ Interact with senior sales executives and sales supervisors/account managers/section heads, keeping them informed of relevant enquiries and providing back up and administrative support to ensure efficiency of sales operations§ Ensure accurate completion of all sales related administrative details for efficiency§ Coordinate with billing involved departments to finalize the customer’s payment on the system§ Update sales leads and sales forecasts information on the sales application to ensure accuracy of information at all times<br>Experience & Education Education: § University Degree<br>Experience: § 0-2 years of experience

<p><h4>Join us</h4> <p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>What you’ll do</h4> <p>We are seeking a lead business consultant to own a portfolio of strategic consulting engagements across business excellence within business operations and transformation. The role focuses on shaping transformation priorities, advising senior stakeholders, assuring measurable value delivery, and leading a team of consultants. The individual will help translate strategic priorities into practical roadmaps, strengthen consulting capability, and apply AI and agentic AI to improve engagement productivity and redesign processes and operating models.</p> <ul> <li>Own the consulting engagement portfolio for assigned domains, including pipeline shaping, demand prioritisation, and capacity alignment to strategic needs.</li> <li>Lead executive diagnostics and agenda setting by translating strategic priorities into transformation themes, investment cases, and roadmaps.</li> <li>Assure engagement quality and outcomes by reviewing deliverables, challenging assumptions, and ensuring recommendations are practical, evidence-based, and feasible.</li> <li>Own value delivery by defining benefit cases, governing measurement, and driving value assurance with senior stakeholders.</li> <li>Influence governance and decision forums by providing options, risk perspectives, and recommendations that support timely executive decisions.</li> <li>Partner with programme and project leadership to de-risk execution, support successful delivery, and drive adoption.</li> <li>Build consulting capability through coaching, standardising methods and templates, and improving quality across the practice.</li> <li>Strengthen commercial discipline through appropriate scoping, effort estimation, and alignment with delivery constraints and controls.</li> <li>Lead and manage a team of consultants, including performance management, workload allocation, coaching, and career development.</li> <li>Apply AI and agentic AI to improve engagement productivity and reimagine processes and operating models for internal and client outcomes.</li> <li>Maintain strong learning agility and build new capabilities as the practice scope and operating model evolve.</li> <li>Contribute to business development by identifying opportunities, shaping internal proposals and business cases, and expanding the practice’s engagement footprint.</li> </ul> <h4>Who you are</h4> <p>You bring significant experience in consulting, transformation, operational excellence, or business change, with proven experience advising senior leaders and shaping multi-domain transformation roadmaps.</p> <p>You have experience owning value cases, assuring delivery quality, and driving measurable outcomes across consulting engagements.</p> <p>You are confident in strategic business partnering, engagement ownership, transformation strategy, benefits realisation governance, operating model design, performance management, and portfolio prioritisation.</p> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What's in it for you</h4> <ul> <li>The opportunity to influence enterprise transformation priorities and shape consulting outcomes across geographies, domains, and stakeholder groups.</li> <li>A role with direct people leadership, enabling the individual to coach consultants, develop capability, support succession planning, and contribute to a future-ready consulting practice.</li> <li>Exposure to strategic business partnering, executive governance, portfolio prioritisation, value assurance, and transformation roadmap development.</li> <li>Scope to contribute to VOIS consulting propositions, standards, thought leadership, reusable methods, frameworks, and accelerators.</li> <li>Growth towards broader practice leadership, wider capability ownership, and enterprise-level influence.</li> </ul> <h4>Who we are</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p></p><p></p>

<p><p><strong>Company description</strong><br> Why work for Accor?<br> We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accoru2019s limitless possibilities.<br> By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor.<br> Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p> <p><strong>Job description</strong><br> Oversee kids and teenager club operations across multiple hotels, resorts, and hospitality destinations within the region.<br> Establish and maintain operational standards, policies, procedures, and brand guidelines.<br> Conduct regular site visits, operational reviews, and quality assurance audits.<br> Design and implement innovative recreational, educational, cultural, sports, wellness, and entertainment programs for children and teenagers.<br> Develop age-specific activities that encourage creativity, learning, social interaction, and physical engagement.<br> Ensure strict adherence to child safeguarding policies and procedures.<br> Maintain compliance with local regulations, licensing requirements, and hospitality industry standards related to child care and recreation.<br> Recruit, train, coach, and mentor kids club managers, supervisors, and activity coordinators.<br> Develop regional training programs focused on child engagement, guest service, safety, and leadership skills.<br> Conduct performance evaluations and talent development initiatives.<br> Assist in preparing and managing regional budgets for kids and teenager club operations.<br> Monitor operational expenses and resource utilization.<br> Build strong relationships with hotel leadership teams, recreation departments, and guest experience managers.<br> Address escalated guest concerns and ensure timely resolution.<br> Monitor guest satisfaction scores and implement continuous improvement initiatives.<br> Benchmark programs against hospitality industry best practices.</p> <p><strong>Qualifications</strong></p> <ul> <li>Minimum 5 years of experience in children's recreation, youth programming, hospitality recreation, education, or family entertainment.</li> <li>Minimum 3 years of management experience.</li> <li>Experience overseeing multiple locations or regional operations is preferred.</li> <li>Experience in hotels, resorts, cruise lines, theme parks, family entertainment centers, or similar environments is highly desirable.</li> <li>Child and adolescent development principles.</li> <li>Program design and activity planning.</li> <li>Child safeguarding and risk management.</li> <li>Hospitality guest service standards.</li> <li>Leadership and team development.</li> <li>Budgeting and operational management.</li> <li>Conflict resolution and problem-solving.</li> <li>Strong communication and presentation skills.</li> <li>Cultural awareness and adaptability.</li> <li>Microsoft Office and operational reporting systems.</li> </ul></p><p></p>

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>A true home away from home. Four Seasons Resort at Sharm El Sheikh dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture is personified by its employees - people who share a single focus and encourage offering phenomenal service.</p> <h4>About the role</h4> <p>The Director of Public Relations and Marketing is a strategic leader within the property team, responsible for shaping and executing integrated communications and marketing strategies that elevate the property’s positioning, strengthen brand equity, and drive measurable commercial impact. Reporting to the Commercial Director, this role leads media relations, reputation management and crisis communications, marketing communications, social and influencer engagement, and digital performance marketing, including paid media and SEO.</p> <h4>What you will do</h4> <li>Lead, coach, and develop PR and Marketing team members; foster a culture of collaboration, continuous learning, and high-quality execution.</li> <li>Build cross-functional partnerships with Operations, Sales, Revenue Management, and Finance to align messaging, experience delivery, and commercial priorities.</li> <li>Collaborate with Regional and Corporate Commercial teams to integrate property initiatives into broader brand priorities and campaigns.</li> <li>Act as a key strategic partner on property, ensuring communications efforts advance both brand equity and measurable commercial outcomes.</li> <li>Demonstrate strong stakeholder management skills, fostering alignment and trust across property leadership, regional teams, global partners, and external agencies.</li> <li>Serve as the property’s positioning champion, ensuring awareness, understanding, and engagement with the property’s positioning across all employees.</li> <li>Develop and lead the annual PR and Marketing strategy and supporting channel plans aligned with commercial goals and property priorities.</li> <li>Lead the creation and execution of the integrated marketing and communications calendar, including campaign plans, global brand initiatives, and on-property activations and F&B promotions.</li> <li>Identify and analyze seasonal trends, key moments, priority feeder markets, and target audiences to inform annual marketing and campaign planning.</li> <li>Apply market intelligence, consumer trends, guest insights, and competitive analysis to guide positioning and data-driven decision-making. Adjust strategies as market conditions evolve.</li> <li>Together with the Commercial Director, oversee the planning, allocation, and tracking of media, digital, promotion and related investment within the property’s P&L, ensuring budgets across paid, owned and earned channels, including content, are optimized to maximize campaign impact, strengthen ROI, and drive growth.</li> <h4>What you bring</h4> <li>Strong leadership and ability to inspire and develop high-performing teams.</li> <li>Exceptional stakeholder management and influencing skills across diverse internal and external audiences.</li> <li>Collaborative approach with skill in building solid relationships across property and external stakeholders.</li> <li>Strategic mindset combined with strong tactical execution capability.</li> <li>Excellent written and verbal communication skills.</li> <li>In-depth understanding of affluent consumer behavior and luxury brand standards.</li> <li>Ability to interpret market intelligence and consumer insights to inform strategy and positioning.</li> <li>Expertise in integrated PR and marketing strategies across paid, owned, and earned channels.</li> <li>Proficiency in reputation management and crisis communications.</li> <li>Comprehensive knowledge of media landscape, and best practices locally and in key feeder markets.</li> <li>Understanding of social and digital channels, including owned social, SEO, PPC, paid social, display, and programmatic, with awareness of emerging trends and technologies.</li> <h4>What we offer:</h4> <li>Competitive salary, wages, and a comprehensive benefits package.</li> <li>Excellent training and development opportunities.</li> <li>Employee discount for stays at any Four Seasons worldwide.</li> <li>Complimentary dry cleaning for employee uniforms.</li> <li>Complimentary employee meals.</li> <h4>Schedule & hours:</h4> <p>Full time</p></p><p></p>

Key Responsibilities:<br>Develop and implement customer care strategies, policies, and service standards. Define, monitor, and improve SLAs, KPIs, and customer satisfaction metrics. Lead, coach, and develop the Customer Care team to achieve performance objectives. Manage CRM operations, ensuring accurate customer data and reporting. Oversee customer inquiries, complaints, and escalations, ensuring timely resolution. Analyze customer feedback and service trends to identify improvement opportunities. Prepare management reports and dashboards on service performance. Collaborate with Sales, Projects, Construction, Property Management, Finance, Legal, and Handover teams. Manage critical customer escalations and stakeholder communications. Develop customer communication plans for updates and service notifications. Drive customer experience and continuous improvement initiatives. Ensure compliance with company policies, procedures, and data integrity standards. Support customer handover and post-handover activities. Contribute to departmental planning, budgeting, and strategic initiatives.<br>Required Qualifications:Bachelor's degree in Business Administration, Marketing, Management, Communications, or a related field. Professional certifications in Customer Experience (CX), CRM, Customer Service Management, or Project Management are preferred.8–10 years of experience in Customer Care, Customer Experience, Customer Service, or CRM, including at least 2–3 years in a leadership role.<br>Required Skills:Strong knowledge of customer care and customer experience management. Experience with CRM platforms and customer service technologies. Expertise in complaint management and escalation handling. Leadership, coaching, and team development. Stakeholder management and cross-functional collaboration. Strong analytical, reporting, and problem-solving skills. Excellent communication, negotiation, and presentation abilities. Advanced Microsoft Office proficiency. Ability to manage multiple priorities under pressure. Fluency in English and Arabic (written and spoken).

About the Job:<br>The HR Operations Senior Specialist is responsible for leading core HR operational processes and ensuring efficient, compliant, and employee-centered HR service delivery. This role acts as the main focal point for recruitment coordination, onboarding & offboarding, attendance governance, and training operations, while driving process improvements and maintaining high service standards.<br>Key Responsibilities:<br>Recruitment Operations Manage recruitment coordination cycle for assigned functions (mainly blue-collar workforce). Publish vacancies, screen CVs, and ensure qualified shortlists within agreed timelines. Coordinate interviews and follow up with hiring managers to ensure timely closure of vacancies. Track recruitment KPIs (time to fill, hiring ratio, interview-to-hire rate). Onboarding & Offboarding Governance Lead structured onboarding process to ensure smooth integration and documentation completion. Ensure proper exit management including clearance, documentation, and system updates. Monitor onboarding/offboarding cycle time and compliance accuracy. Training Operations Coordinate annual and quarterly training plans. Support Training Needs Analysis (TNA) with department heads. Monitor training attendance, documentation, and effectiveness tracking. Maintain updated training database and compliance records. Process Improvement & Compliance Identify operational gaps and recommend process enhancements. Ensure HR processes comply with company policies and labor regulations. Support internal and external audits when required. Personnel & Administration Create and update employee personnel files. Prepare employment contracts, renewals, and related documentation. Execute social insurance add/remove procedures. Prepare and follow up on labor office documentation. Prepare investigation and disciplinary documents when required. Maintain and update SAP / Success Factors employee profile.<br>Qualifications:<br>Bachelor’s degree in business administration or a related field.2-3 years of experience in HR Operations/HR Services. Strong knowledge of Egyptian labor law and social insurance. Experience with SAP/Success Factors is preferred. Strong organizational and documentation skills. High attention to details and ability to handle confidential information. Good communication and coordination skills.

Role Summary We're looking for a Head of Operations to own and build out MNZL's operations function end to end. You will expand and lead the operations team, co-design the processes that run the business, set and deliver against SLAs and KPIs, and partner closely with Technology and Product to automate and continuously improve how operations work. You'll be the owner of operational performance and the primary voice on operations to company leadership.<br>Key Responsibilities<br>Team Building & Leadership Build, structure, and scale the operations team — hiring, onboarding, and developing specialists and managers Manage the day-to-day operational work of your reports, setting clear priorities and accountability Mentor and grow the team, fostering a culture of ownership and continuous improvement<br>Process Design & Operational Excellence Design and document the operational processes that run the business across digital and hybrid online-offline workflows Streamline workflows to maximize processing speed, efficiency, and quality Make the non-digital parts of the customer journey feel as seamless as the digital ones Ensure operational processes stay aligned with relevant CBE and FRA regulatory requirements<br>Performance Management (SLAs & KPIs) Define, set, and monitor SLAs and KPIs for the operations function Hold the team accountable to targets; track adherence, surface bottlenecks, and drive resolution Own operational performance outcomes end to end<br>Technology, Automation & Enablement Partner with Technology and Product to design, automate, and improve technology-enabled operations Identify opportunities to automate manual and offline steps in the operational flow Train and upskill the operations team on updated, tech-enabled processes<br>Reporting & Continuous Improvement Own operational reporting to company leadership Continuously identify optimizations and enhancements to operational flows Use operational data to inform decisions and prioritize improvements<br>Qualifications<br>Experience7+ years in operations, including proven experience building and managing teams Experience designing, scaling, and optimizing operational processes Track record of setting and delivering against SLAs and KPIsFintech experience strongly preferred Bonus: background in mortgage, consumer finance, or card management (not required)<br>Ways of Working Comfortable working closely with technology and product teams Experience with hybrid online-offline workflows, not purely digital operations Data-driven approach to decision-making and prioritization Comfort in a fast-paced, evolving environment<br>Skills & Attributes Strong process design and operational analytics capability Excellent stakeholder communication and cross-functional collaboration Strategic thinker with hands-on execution People leadership and team development<br>Languages Fluent in English (written and verbal)

Key Accountabilities:Supply Chain Planning:Develop and manage the overall supply chain plan based on production requirements, sales forecasts, and customer demand. Ensure alignment between Sales, Production, Procurement, Warehouse, and Logistics. Monitor supply and demand to avoid material shortages or excess inventory. Procurement & Supplier Management:Oversee the procurement of raw materials and components required for cable manufacturing. Manage supplier performance, lead times, quality, and cost. Develop and maintain strategic relationships with key suppliers. Ensure timely delivery of materials in accordance with production requirements. Inventory Management Optimise inventory levels while ensuring uninterrupted production. Establish inventory targets, reorder levels, and safety stock requirements. Monitor slow-moving, obsolete, and excess inventory and develop action plans. Production Material Availability Ensure the availability of all required materials for production according to the manufacturing plan. Coordinate with the Production and Planning teams to resolve material shortages and supply constraints. Minimise production downtime caused by material shortages. Logistics & Warehousing Oversee inbound and outbound logistics activities. Ensure efficient warehouse operations, material handling, storage, and inventory accuracy. Optimise transportation costs and delivery lead times. Cost Optimization Identify opportunities to reduce procurement, logistics, warehousing, and inventory costs. Support negotiations with suppliers and logistics providers. Drive continuous improvement initiatives across the supply chain. Performance Management Define and monitor supply chain KPIs such as OTIF, inventory turnover, forecast accuracy, supplier on-time delivery, material availability, and supply chain cost. Analyse performance gaps and implement corrective actions. Cross-Functional Coordination Work closely with Sales, Production, Quality, Finance, Engineering, and Maintenance to ensure smooth supply chain operations. Participate in S&OP / demand and supply planning processes. Risk Management & Business Continuity Identify potential supply chain risks related to suppliers, materials, logistics, and market conditions. Develop alternative sourcing and contingency plans for critical materials. Team Leadership Lead, develop, and evaluate the supply chain team. Establish clear objectives and ensure effective execution of supply chain activities.<br>Qualifications & Education:Education: B. Sc. in Supply Chain, Engineering, Business Administration, or any related field Experience: 10+ years of experience Skills: Microsoft Office (Advanced Excel, Power Point, Word, Outlook), ERP, Supply Chain Management, Procurement, Inventory Management, Demand Forecasting, Vendor Management, Logistics Operations, Strategic Sourcing, Network Rollout Support, Cost Optimisation, Project Management

Own the customer experience strategy, roadmap and delivery for the active ecommerce partners - so every end user interaction with the partners' online platform, is responsive, convenient and up to expectations. Fuelling tech roadmap pipeline via customers' feedback and ecom internal functions business requirements aiming for better experience, more GMV and lower costs<br><br>Leverage scale of active partners to develop collabs and deals across marketing automation, CRM & other tools for the benefit of both RTG & partners<br><br>Active participation in building solid CX plans with Ventures Director to activate new potential prospects<br><br>Outcomes & Scorecard<br><br>Success in this role is measured by Active Partners'Tech Roadmap adherence Data reliability and accuracy Platform Conversion rate CSAT sustained at ≥90%NPS improved quarter over quarter against each account baseline Refunds and disputes resolved within partners' policy and SLA, with zero aging cases<br><br>Core Responsibilities (Prioritized & Outcome-Oriented)<br><br>Deliver the signed off tech roadmap for every managed partner account Own the data based to enable all Ecom segments take fast and correct decisions Setting standards across every managed partner account Lead, coach, and direct the service team to meet response, resolution, and quality standards Own escalation and complaint management so issues are fully resolved and do not recur Turn feedback and contact data into root-cause fixes with Commercial, Operations, technology and the Partner<br><br>Scope & Authority<br><br>Own (Core Focus)<br><br>Active Partners' Product Management; Website usability, content clarity, and checkout experience. Owning Tech Roadmap, Data Analytics, product listing, Promo rules setup Customer Service Operations; Shipping methods, time slots, orders capacity distribution, reordering, etc Customer Service; Escalation and complaint resolution within client-approved policy and Voice-of-customer reporting to clients and internal functions across all channels (chat, phone, email, social, Whats App)<br><br>Influence (Secondary / Support)<br><br>Delivery promise time End user cancellation, rejections, and exchange policy design Customer Acquisition strategy<br><br>Not Responsible For<br><br>Pricing, promotions, assortment, or margin decisions Fulfillment, warehousing, or courier performance Digital Marketing<br><br>Requirements<br><br>Ideal Profile<br><br>Bachelor's degree in Computer Science or Business, with 8+ years of overall business experience and 3-4 years in of Ecommerce Product Management Ability to work under pressure Familiar with Ecom analytics tools such as GA4Takes decisions based on data Experience in handling & delivering service for multiple brands or accounts, adapting tone Data-literate and hands-on with CRM / ticketing tools (Zendesk, Freshdesk, or similar)

About Tech Mahindra Egypt Join Tech Mahindra Egypt, a fast-growing global delivery hub providing customer experience, operations, and digital business services to international clients. With two offices across Cairo and a capacity of 1,000+ employees, we offer a dynamic and multicultural environment where talent can learn, grow, and build rewarding careers. As part of Tech Mahindra's global network spanning 90+ countries and 149,000+ professionals, you'll gain exposure to world-class clients, innovative technologies, and international best practices while delivering exceptional customer experiences.<br>Summary:Key Tasks and Responsibilities:<br>Holds accountability for the Quality of solutions provided to Customer Acts as the customers' primary point of contact and an escalation point Has awareness of overall and service management profitability of their customers Proactively identify existing Customer needs, and opportunities and grow the customer relation Work with the account team to sell client products and services Create and manage Service Improvement Plans triggered by:Quality Connect Survey (related to any and all functional areas) Customer Complaint (including those related to customer invoices Proactive Action (identified proactively by the CSM) Ensure customers complains are managed and resolved in a timely manner Prepares periodic customer service reviews Handles non-commercial customer queries and complex customer service issues Proactively inform customer and end-users in advance of any anticipated service interruptions Provides capacity analysis, forecasts and recommendations Create and Review any internal root cause analysis (RCA) applicable to their customers and generate customer-facing RCA to be communicated to customers Handles change requests, tracking of change implementation, change reporting and change billing. Responsible for data integrity of customer information in all systems/tools Provides customer with up-to-date technical documentation, including the Customer Operations Guide Ensures all technical documentations are posted and updated Provides a support role to the management team in coaching and mentoring of CSM colleagues Assists in bids and customer presentations for new logos during RFP and contract renewal Spot and manage Service Management revenue opportunities on new business Develop and conduct induction training Lead team knowledge database building and maintainability Actively participate in interviews for CSM and CSALead the knowledge ramp-up activities for junior members

Responsibilities<br>Strategic Sourcing & Procurement: Lead purchasing across all F&B and Entertainment concepts (food, beverage, packaging, uniforms, operating supplies). Develop a 12-month forward procurement plan, manage vendor master lists, and secure alternative suppliers for high-risk, critical items. SOPs, Policies & Systems: Design the supply chain organizational structure. Draft and implement the Supply Chain Policy Manual and SOPs (sourcing, inventory, receiving). Establish internal/external SLAs and create an ERP roadmap with standardized SKU coding. Vendor Management & Compliance: Build a centralized vendor database. Ensure all food suppliers are whitelist-approved and ISO/HACCP certified. Negotiate structured supplier agreements covering delivery, volume pricing, and payment terms while conducting routine performance audits. Cost Control & Budget Discipline: Maintain spend within approved budgets. Implement strict cost control workflows, including three-quote thresholds, PO-to-invoice validation, and GRN matching with Finance. Propose aggressive cost-saving and bulk-purchasing strategies. Inventory & Risk Management: Plan purchasing based on outlet consumption and central kitchen forecasts to maintain optimal buffer stocks and eliminate stockouts. Mitigate risk by tracking import delays, currency impacts, and maintaining an emergency vendor list. Pre-Opening Setup & Scalability: Lead supply chain setup for new restaurant openings and entertainment venues. Advise on warehousing, logistics, and distribution models built to support a rapidly growing multi-concept portfolio. Reporting & Collaboration: Deliver comprehensive quarterly supply chain performance reports (spend analysis, savings, KPIs). Partner closely with Operations, Central Kitchen, and Finance teams to align supply readiness with operational timelines.<br>Qualifications<br>Bachelor's degree in Supply Chain Management, Logistics, Business Administration, Hospitality Management or a related field; equivalent industry experience may be considered. Minimum 5-7 years of experience in food & beverage procurement, supply chain, purchasing, logistics or vendor management. Fine dining purchasing, sourcing or supply chain experience is required, due to the quality, freshness and specialty supplier standards of the role. Experience managing procurement and supply chain across multiple restaurants, outlets, central kitchen operations or hospitality sites is strongly preferred. Pre-opening supply chain setup experience is strongly preferred, including supplier onboarding, approved lists, product specifications and purchasing flows. Demonstrated experience negotiating supplier contracts, managing food cost, controlling inventory budgets and building procurement systems across multiple locations. Track record of developing sourcing standards, SOPs, policy manuals, supplier systems or procurement playbooks.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Tagaddod is pioneering in the field of waste collection technology. We are looking for talented individuals to help elevate our operations to the next level. This position combines responsibilities in Engineering and Quality Control. We seek an individual with strong leadership capabilities and a willingness to tackle challenges. This role will be based at our site in Sharkia.</p><p><b>Responsibilities</b>:</p><ul><li>Coordinate and supervise all installations and refurbishments at the Sharkia site.</li><li>Lead daily briefings with warehouse operators and report to the site director on stock levels and issues.</li><li>Ensure health and safety, hygiene, and security standards are maintained in the work environment.</li><li>Examine and test raw materials and supplies delivered to the site against acceptance criteria.</li><li>Maintain up-to-date stock control systems and accurate inventories.</li><li>Oversee planned maintenance of vehicles, machinery, and equipment.</li><li>Supervise warehouse operators and external contractors.</li><li>Coordinate the use of automated and digital systems as needed.</li><li>Track and report key functional metrics aimed at reducing expenses and improving effectiveness.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum of 3 years of relevant experience in operational or industrial environments .</li><li>Bachelor s degree in Engineering, in Chemical, Petroleum, or Mechanical Engineering.</li><li>Proficiency in Microsoft Excel.</li><li>Strong leadership and communication skills.</li><li>Strong analytical and problem-solving abilities.</li><li>Ability to work at both strategic and tactical levels.</li><li>Team player with a proactive approach.</li><li>Living in or near Sharkia.</li></ul><p></p></section>

We are looking for an organized, detail-oriented Operations, Workforce & Quality Coordinator to manage daily operational activities, coordinate employee workloads, assign tasks, monitor execution, and ensure that all deliverables meet the required quality standards before final approval or delivery.<br>The role acts as a central coordination point between management, employees, technical teams, creative teams, and other departments to ensure that every task has a clear owner, deadline, priority, and expected outcome.<br>The ideal candidate should also have a good understanding of technical and creative deliverables, particularly graphic design, video production, digital content, websites, software-related tasks, and other digital outputs.<br><br>Key Responsibilities<br><br><br> Coordinate and monitor daily operational activities across different teams.<br> Assign tasks to employees based on skills, availability, workload, and priorities.<br> Monitor employee workloads and ensure balanced task distribution.<br> Track tasks from assignment through execution, review, approval, and completion.<br> Follow up on pending and overdue tasks and identify reasons for delays.<br> Coordinate deadlines and priorities between departments and employees.<br> Ensure that every task has clear requirements, a complete brief, responsible employee, and deadline.<br> Review completed work before it is considered ready for final delivery.<br> Conduct first-level quality checks for graphic designs, videos, digital content, and technical deliverables.<br> Review designs for dimensions, visual quality, branding consistency, alignment, typography, content accuracy, and platform requirements.<br> Review videos for video and audio quality, editing, transitions, titles, subtitles, branding, duration, and required formats.<br> Review digital content for language quality, accuracy, links, names, calls to action, and consistency with the approved brief.<br> Perform basic functional reviews of technical and software-related deliverables to ensure that requested requirements have been implemented.<br> Return incomplete or below-standard work to the responsible employee with clear revision notes.<br> Ensure revisions are completed and reviewed before final approval.<br> Maintain quality checklists and ensure teams follow established standards.<br> Coordinate with HR and department managers regarding workforce requirements and resource shortages.<br> Support workforce planning based on current and expected workloads.<br> Prepare regular reports covering completed, ongoing, delayed, and returned tasks.<br> Monitor operational performance and identify recurring bottlenecks or quality issues.<br> Escalate critical delays, resource shortages, and quality concerns to management.<br> Continuously recommend improvements to workflows, task assignment, review processes, and operational efficiency.<br> <br><br><br>Requirements<br><br> Bachelor's degree in Business Administration, Operations Management, Industrial Engineering, Project Management, Information Technology, Marketing, Media, or a related field.<br> 2–4 years of relevant experience in operations coordination, project coordination, workforce coordination, quality control, digital agencies, software companies, media production, or similar environments.<br> Previous experience coordinating multiple employees, teams, or projects simultaneously.<br> Strong knowledge of task management and workflow coordination.<br> Good understanding of graphic design and video production workflows.<br> Ability to evaluate the general quality of designs, videos, content, and digital deliverables without necessarily being a professional designer or video editor.<br> Familiarity with design concepts such as branding, typography, alignment, dimensions, resolution, and social media formats.<br> Basic understanding of video editing, audio quality, subtitles, transitions, and publishing requirements.<br> Basic understanding of software development and digital project workflows is highly preferred.<br> Experience with ERP, project management, task management, or workforce management systems.<br> Familiarity with tools such as Jira, Trello, Asana, ClickUp, Monday.com, or similar platforms is an advantage.<br> Familiarity with Adobe Photoshop, Illustrator, Premiere Pro, After Effects, Canva, or similar creative tools is an advantage.<br> Strong attention to detail and ability to identify quality issues before delivery.<br> Excellent organizational and time-management skills.<br> Strong communication and follow-up skills.<br> Ability to manage multiple priorities and deadlines simultaneously.<br> Good problem-solving and decision-making skills.<br> Ability to work effectively with technical, creative, administrative, and management teams.<br> Good written and spoken English.<br> <br>Preferred Candidate Profile<br><br><br>The ideal candidate is not only a task coordinator. We are looking for someone who can understand what has been requested, assign it to the right person, follow up on execution, review the final output, identify quality issues, request revisions when necessary, and ensure the work is genuinely ready for delivery.<br>Previous experience in a software company, digital agency, media production company, technology company, or multidisciplinary project environment would be highly preferred.<br><br>Skills: Bachelor's degree in Business Administration, Operations Management, Industrial Engineering, Project Management, Information Technology, Marketing, Media, or a related field. <br> 2–4 years of relevant experience in operations coordination, project coordination, workforce coordination, quality control, digital agencies, software companies, media production, or similar environments. <br> Previous experience coordinating multiple employees, teams, or projects simultaneously. <br> Strong knowledge of task management and workflow coordination. <br> Good understanding of graphic design and video production workflows. <br> Ability to evaluate the general quality of designs, videos, content, and digital deliverables without necessarily being a professional designer or video editor. <br> Familiarity with design concepts such as branding, typography, alignment, dimensions, resolution, and social media formats. <br> Basic understanding of video editing, audio quality, subtitles, transitions, and publishing requirements. <br> Basic understanding of software development and digital project workflows is highly preferred. <br> Experience with ERP, project management, task management, or workforce management systems. <br> Familiarity with tools such as Jira, Trello, Asana, ClickUp, Monday.com, or similar platforms is an advantage. <br> Familiarity with Adobe Photoshop, Illustrator, Premiere Pro, After Effects, Canva, or similar creative tools is an advantage. <br> Strong attention to detail and ability to identify quality issues before delivery. <br> Excellent organizational and time-management skills. <br> Strong communication and follow-up skills. <br> Ability to manage multiple priorities and deadlines simultaneously. <br> Good problem-solving and decision-making skills. <br> Ability to work effectively with technical, creative, administrative, and management teams. <br> Good written and spoken English. <br> Preferred Candidate Profile <br> <br>The ideal candidate is not only a task coordinator. We are looking for someone who can understand what has been requested, assign it to the right person, follow up on execution, review the final output, identify quality issues, request revisions when necessary, and ensure the work is genuinely ready for delivery. <br> <br>Previous experience in a software company, digital agency, media production company, technology company, or multidisciplinary project environment would be highly preferred.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SNAPSHOT Location: Nestle Egypt HO, Egypt Company: Nestl Egypt Full-time Position Purpose Support the transformation of Nestl 's Route-to-Market (RTM) by leveraging data analytics, routing methodologies, and business insights to improve sales execution, distribution efficiency, and decision-making. The role combines analytical thinking with field exposure to optimize distributor operations and drive continuous improvement. Key Accountabilities Route-to-Market Analytics Support RTM optimization projects through structured data analysis. Evaluate sales territories, outlet universe, and coverage models. Identify opportunities to improve distribution reach and execution. Routing &amp; Territory Optimization Conduct routing exercises using internal sales and geographic data. Analyze route productivity, workload balance, and travel efficiency. Recommend route improvements to enhance service levels and reduce operational costs. Business Intelligence &amp; Reporting Develop automated dashboards using Power BI. Extract and analyze data using SQL and internal systems. Generate regular business performance reports with actionable insights. Decision Support Translate complex datasets into clear business recommendations. Support commercial and distributor management teams with analytical insights. Participate in cross-functional projects related to RTM transformation. Success Measures Accuracy and quality of analytical outputs. Timely delivery of dashboards and reports. Improvement in routing efficiency. Quality of recommendations adopted by the business. Continuous improvement mindset. Technical Skills Required Strong Microsoft Excel Power BI SQL fundamentals Analytical problem solving Functional Knowledge Good understanding of: Route-to-Market principles Distributor operations Sales analytics Commercial KPIs Core Competencies Analytical Thinking Learning Agility Decision Quality Collaboration Experience 0 3 years of experience. FMCG experience is preferred but not mandatory. Experience in Sales Analytics, Sales Operations, Business Intelligence, Commercial Excellence, or Supply Chain Analytics is an advantage. What Success Looks Like A successful candidate should demonstrate the ability to: Solve business problems using data rather than assumptions. Break down complex problems into structured analyses. Communicate recommendations clearly to non-technical stakeholders. Balance analytical insights with field realities. Learn quickly and adapt to changing business priorities. Work effectively across functions and with distributors. </p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Strong Microsoft Excel</li><li>Power BI</li><li>SQL fundamentals</li><li>Analytical problem solving</li></ul><p>Good understanding of:</p><ul><li>Route-to-Market principles</li><li>Distributor operations</li><li>Sales analytics</li><li>Commercial KPIs</li></ul><p>Core Competencies:</p><ul><li>Analytical Thinking</li><li>Learning Agility</li><li>Decision Quality</li><li>Collaboration</li></ul><p>Experience:</p><ul><li>0-3 years of experience.</li><li>FMCG experience is preferred but not mandatory.</li><li>Experience in Sales Analytics, Sales Operations, Business Intelligence, Commercial Excellence, or Supply Chain Analytics is an advantage.</li></ul><p>What Success Looks Like:</p><p>A successful candidate should demonstrate the ability to:</p><ul><li>Solve business problems using data rather than assumptions.</li><li>Break down complex problems into structured analyses.</li><li>Communicate recommendations clearly to non-technical stakeholders.</li><li>Balance analytical insights with field realities.</li><li>Learn quickly and adapt to changing business priorities.</li><li>Work effectively across functions and with distributors.</li></ul><p></p></section>