Navigation Officer Jobs in Egypt

<p>The Cost Control Officer is responsible for monitoring and controlling food, beverage, packaging, and operational costs to ensure profitability and efficient resource utilization. The role involves analyzing cost variances, managing inventory controls, conducting stock audits, reviewing purchasing activities, and preparing cost reports. The Cost Control Officer works closely with operations, procurement, warehouse, and finance teams to maintain accurate inventory records, minimize waste and losses, ensure compliance with company policies, and support management in achieving cost-efficiency targets. Additionally, the role includes maintaining standard recipe costing, evaluating menu profitability, monitoring stock movements, and recommending corrective actions and process improvements to optimize overall business performance.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><ul><li>Manage shift-based data operations, ensuring the team hits hourly and daily targets for Purchase Order and STs processing with 100% accuracy.</li><li>Execute a shift handover process, documenting pending tasks, system issues, and data anomalies for the other shift to ensure zero information loss.</li><li>Supervise and guide the work of shift-level Data Coordinators, assigning specific tasks and providing immediate support for complex data entries.</li><li>Perform data hygiene audits throughout the shift, correcting errors in real-time and ensuring the final shift output is reliable and formatted correctly.</li><li>&nbsp;Assist the Data Supervisor by creating reports and summaries that highlight delays, trends, or volume spikes for management review.</li><li>&nbsp;Monitor shift performance against KPIs, providing the team with regular updates and troubleshooting bottlenecks in the data entry process.</li><li>Support the training of new coordinators on shift, ensuring they understand ERP/WMS navigation and the company’s data standards.</li><li>Act as the technical point of contact during the shift for Logistics and Inbound teams to resolve discrepancies between physical stock and digital records.</li><li>&nbsp;Maintain shift logs and digital dashboards, ensuring that all information is updated and ready for the Supervisor’s high-level analysis.</li><li>&nbsp;Identify and report repetitive errors or system glitches to the Supervisor, suggesting practical improvements to the shift workflow to save time.</li><li>Ensure all sensitive documentation and physical records processed during the shift are correctly digitized and filed according to policy.</li></ul><br>Qualifications<br><ul><li>Advanced in Excel (Pivot Tables, formulas) and experience navigating ERP or Warehouse / 2–3 years of experience in Data Management or Logistic</li><li>Proven ability to clean large datasets and translate them into clear, familiar to visual dashboardsor reports for management</li><li>Good understanding of supply chain flows, including PO management, inventory tracking, and process automation.</li></ul><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>About the opportunity<br><ul><li>Manage shift-based data operations, ensuring the team hits hourly and daily targets for Purchase Order and STs processing with 100% accuracy.</li><li>Execute a shift handover process, documenting pending tasks, system issues, and data anomalies for the other shift to ensure zero information loss.</li><li>Supervise and guide the work of shift-level Data Coordinators, assigning specific tasks and providing immediate support for complex data entries.</li><li>Perform data hygiene audits throughout the shift, correcting errors in real-time and ensuring the final shift output is reliable and formatted correctly.</li><li>&nbsp;Assist the Data Supervisor by creating reports and summaries that highlight delays, trends, or volume spikes for management review.</li><li>&nbsp;Monitor shift performance against KPIs, providing the team with regular updates and troubleshooting bottlenecks in the data entry process.</li><li>Support the training of new coordinators on shift, ensuring they understand ERP/WMS navigation and the company’s data standards.</li><li>Act as the technical point of contact during the shift for Logistics and Inbound teams to resolve discrepancies between physical stock and digital records.</li><li>&nbsp;Maintain shift logs and digital dashboards, ensuring that all information is updated and ready for the Supervisor’s high-level analysis.</li><li>&nbsp;Identify and report repetitive errors or system glitches to the Supervisor, suggesting practical improvements to the shift workflow to save time.</li><li>Ensure all sensitive documentation and physical records processed during the shift are correctly digitized and filed according to policy.</li></ul><br>What you need to be successful<br><ul><li>Advanced in Excel (Pivot Tables, formulas) and experience navigating ERP or Warehouse / 2–3 years of experience in Data Management or Logistic</li><li>Proven ability to clean large datasets and translate them into clear, familiar to visual dashboardsor reports for management</li><li>Good understanding of supply chain flows, including PO management, inventory tracking, and process automation.</li></ul><br>Who we are<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br> <br><br> </div>

<h2>Accountant &amp; Finance Officer – Co-Working Space (Egypt)</h2><h3>Job Title</h3><p><strong>Accountant &amp; Finance Officer</strong></p><h3>Location</h3><p>Cairo, Egypt</p><h3>Reports To</h3><p>General Manager / Managing Director</p><h3>Job Summary</h3><p>We are seeking a detail-oriented and experienced Accountant &amp; Finance Officer to manage the financial operations of our co-working space. The ideal candidate will be responsible for accounting, financial reporting, budgeting, cash flow management, tax compliance, payroll, and ensuring adherence to Egyptian financial regulations. Strong knowledge of Egyptian tax laws and electronic invoicing requirements is essential.</p><h3>&nbsp;</h3><h3>Preferred Qualifications</h3><ul><li>Previous experience in co-working spaces, hospitality, real estate, service businesses, or business centers.</li><li>Experience managing multiple revenue streams and rental-based businesses.</li></ul><h3>Key Competencies</h3><ul><li>Financial analysis and reporting.</li><li>Attention to detail and accuracy.</li><li>Tax planning and compliance.</li><li>Time management and organization.</li><li>Integrity and confidentiality.</li><li>Communication and teamwork.</li></ul>

About the Role We are looking for a highly skilled and experienced Senior Flutter Developer with 5+ years of dedicated Flutter development experience. You will be responsible for building and maintaining high-quality, scalable, and performant cross-platform mobile applications. This role requires strong technical proficiency, a deep understanding of mobile development standards, and the ability to work independently while collaborating effectively with cross-functional teams.<br>Key Responsibilities• Develop and maintain robust mobile applications using Flutter and Dart, following clean architecture principles.• Implement responsive UI/UX using Flutter’s layout system, custom widgets, and adaptive design techniques.• Integrate platform-specific features via Method Channels for Android (Kotlin/Java) and i OS (Swift/Objective-C).• Apply state management using tools such as Riverpod, Bloc, Provider, or Get X.• Optimize performance using Flutter Dev Tools, Skia rendering analysis, and memory profiling.• Ensure offline capabilities using Hive, SQLite, or Object Box.• Handle secure data storage and authentication using flutter_secure_storage, Firebase Auth, and biometric APIs.• Integrate RESTful and Graph QL APIs using Dio, http, or graphql_flutter with robust error handling.• Manage app lifecycle, background tasks, and notifications using Work Manager, flutter_local_notifications, and Firebase Cloud Messaging.• Publish and maintain apps on Google Play Store and Apple App Store, including handling app signing and store compliance. Testing & Quality Assurance• Write and maintain unit, widget, and integration tests using flutter_test, mockito, integration_test, and golden tests.• Ensure code quality through linting, static analysis, and adherence to SOLID principles.• Collaborate with QA engineers to define test strategies and ensure high test coverage. Tooling & Packages• State Management: Riverpod, Bloc, Provider, Get X• Navigation: auto_route, go_router• Code Generation: build_runner, freezed, json_serializable• UI Enhancements: cached_network_image, flutter_svg, lottie• Localization: intl, easy_localization• Firebase Suite: firebase_core, firebase_auth, cloud_firestore, firebase_crashlytics, firebase_analytics• CI/CD Tools: Git Hub Actions, Codemagic, Bitrise, Fastlane Collaboration & Workflow• Work closely with designers, backend developers, and product managers to deliver seamless user experiences.• Participate in code reviews, contribute to technical documentation, and follow Agile/Scrum methodologies.• Use Git for version control with experience in branching strategies and pull request workflows.<br>Soft Skills• Strong problem-solving and debugging skills.• Excellent communication and collaboration abilities.• High attention to detail and commitment to delivering polished, production-ready applications.• Ability to work independently and take ownership of assigned tasks. Experience & Qualifications• 5+ years of professional experience in mobile development, with 5 years focused on Flutter.• Proven experience in publishing and maintaining apps on Google Play Store and Apple App Store.• Familiarity with backend integration, API design, and mobile security best practices.<br>What We Offer• Professional Growth: Opportunities for skill development and career advancement.• Collaborative Environment: A supportive team that values technical excellence.• Innovative Projects: Work on cutting-edge solutions using modern mobile technologies

Senior Full-Stack Mobile App Developer<br>Location: New Cairo Egypt1 Year Renewable Contract About the Role We are seeking a Senior Full-Stack Mobile App Developer to lead the end-to-end development of an internal enterprise mobile application. You will own the mobile frontend (React Native) and backend services (Django), delivering secure, reliable, and scalable solutions used by internal teams. This role requires strong engineering judgment, a high bar for quality, and the ability to collaborate with business stakeholders to translate operational needs into robust products. Key Responsibilities Mobile Frontend (React Native)· Architect and build cross-platform mobile features using React Native and Type Script· Translate internal user workflows into clean, accessible, and responsive UI (from Figma or requirements)· Integrate mobile app with backend APIs (REST/Graph QL) including auth and secure session management· Implement state management and offline-first patterns where needed (sync, caching, retries)· Ensure high performance and stability: optimize rendering, navigation, startup time, and memory usage· Own app release lifecycle: environment configurations, build signing, versioning, store/internal distribution Backend (Django)· Design and develop backend services using Python + Django (ideally Django REST Framework)· Build secure APIs for internal mobile consumption (RBAC, permissions, validation, rate limiting)· Model business data in Postgre SQL/MySQL, ensure query performance, migrations, and data integrity· Implement background jobs and scheduled tasks (e.g., Celery/RQ, cron) for enterprise workflows· Integrate enterprise systems and third-party services (SSO, email/SMS, push notifications, ERP/HR systems)· Create API documentation (Open API/Swagger), versioning strategy, and governance for internal consumers Quality, Security, and Delivery· Establish testing strategy across mobile and backend (unit, integration, E2E) and automate in CI/CD· Implement observability: logging, monitoring, alerting, crash reporting, and incident response practices· Apply secure coding practices for enterprise contexts (secrets management, encryption at rest/in transit)· Lead technical decisions, conduct code reviews, mentor others, and drive best practices across the stack· Work in an agile environment: estimate accurately, deliver iteratively, and communicate risks early Required Qualifications· 7+ years software development experience with strong ownership of production systems· Strong experience shipping mobile apps with React Native (Type Script preferred)· Strong experience building APIs with Django and RESTful design patterns (DRF strongly preferred)· Hands-on experience with relational databases (Postgre SQL/MySQL) and ORM best practices· Experience implementing authentication/authorization (JWT/OAuth2) and role-based access control· Solid understanding of enterprise non-functional requirements: security, reliability, maintainability· Experience with Git workflows, code reviews, and CI/CD pipelines Preferred Qualifications· Experience with enterprise SSO (SAML/OIDC), Azure AD/Entra ID integrations· Experience with Django Channels/Web Sockets for real-time features· Background processing with Celery + Redis/Rabbit MQ· Containerization and deployment using Docker (Kubernetes is a plus)· Mobile testing frameworks: Jest, Detox, or similar· Experience with internal distribution and MDM ecosystems (Intune, device policies)

Senior UI/UX Designer – Ecommerce Marketplace<br>Cairo, Egypt Full-time | On-site EGP 34,000 to 38,000 per month Fluent English Required<br>About Iryss Iryss is the first omnichannel B2C and B2B fashion marketplace for SME brands. We help independent fashion and beauty labels grow globally through a connected ecosystem that combines retail, wholesale, dropshipping, content, and logistics in one platform. Backed by European investors, Iryss is building the next generation of commerce for independent brands, with offices in Cairo and Milan.<br>The Role We are looking for an experienced Senior UI/UX Designer to join the existing Iryss product and development team. You will help design and shape the user experience across the Iryss B2C and B2B marketplace platforms, including customer facing storefronts, ecommerce journeys, dashboards, onboarding flows, product management systems, and operational tools.<br>This role requires strong UI and UX skills with a focus on creating modern, intuitive, and visually polished ecommerce experiences across both web and mobile environments. We are looking for someone with strong visual instincts, proven experience designing ecommerce and marketplace platforms, and the ability to simplify complex workflows into clear and intuitive interfaces.<br>This is a demanding role within a fast moving product environment and requires someone who is self motivated, organised, and comfortable taking ownership of projects from concept through to implementation. You should be comfortable collaborating closely with developers and product teams throughout the design and implementation process while maintaining a high standard of design quality across the platform.<br>Responsibilities Design ecommerce and dashboard experiences across customer, seller, reseller, and admin environments Create wireframes, mockups, prototypes, UI layouts, and UX flows in Figma Design clear and intuitive user journeys across complex workflows Improve usability, navigation, and consistency across the platform Design responsive experiences across both desktop and mobile environments Work closely with developers during implementation and refinement Review completed features and refine the overall user experience<br>Qualifications3 to 6 years of UI/UX design experience Strong portfolio showing ecommerce, marketplace, Saa S, or dashboard work Advanced Figma skills Proven experience designing modern ecommerce or marketplace platforms Strong understanding of ecommerce usability, user behaviour, and customer journeys Strong understanding of modern ecommerce UI patterns and customer expectations Experience designing responsive web and mobile interfaces Experience working with design systems and component based UIExperience collaborating with React or Next.js development teams Strong attention to detail and interface consistency Strong communication skills and ability to collaborate across teams Ability to work independently and deliver consistently in a fast moving environment Fluent English communication skills<br>To Apply Please send your CV, portfolio, and examples of relevant UI/UX work.<br>We are looking for someone with proven experience designing modern ecommerce platforms and a strong eye for clean, intuitive user experiences.

Job Purpose:Primary responsibility will be to execute the plan for the features and roadmap of our app. Will be in charge of fulfilling all tasks related to the app's development, aiming to maximize its potential and maturity. In addition to designing and maintaining the overall look of the app through UI/UX design.<br>Job Description:Product Development- Execute on the comprehensive product strategy, leveraging market insights, customer feedback, and industry trends.- Define and prioritize the product roadmap, translating business requirements into actionable plans with clear timelines and milestones.- Identify opportunities for product enhancements and new feature development, ensuring the delivery of a competitive and engaging music streaming platform along with VOD, Sports and Games.- Coordinate product development efforts ensuring adherence to timelines, budgets, and quality standards- Collaborate with stakeholders, including marketing, sales, and finance teams, to align product strategy with business objectives and drive revenue growth.-Creating monthly management reports summarizing product development milestones and upcoming launches including relevant details and market opportunities- Work closely with the product development team to ensure the successful execution of product initiatives, from concept to launch, ensuring high-quality deliverables within agreed-upon timelines.- Engage with engineering teams to ensure technical feasibility, provide guidance, and address any challenges or roadblocks during the development process- Monitor and analyze key performance indicators (KPIs), user feedback, and market trends to make data-driven decisions and iterate on product features and functionalities.- Implement quality assurance processes including testing, bug tracking, and user feedback analysis to ensure the delivery of high-quality products UI/UXDesigning user interfaces on applications (UI) for Music, Games, TV, and Sports •Designing user flow and experience (UX) including all consumer touchpoints and navigation components, ensuring users can easily navigate using visual elements Guide UX designers to understand user needs, preferences, and behaviors, and translate them into intuitive and user-friendly designs Create graphic user interface elements such as tabs, widgets, and menus. Create UI mockups that illustrate how application will function Work closely with the development team to ensure the successful implementation of UI/UX designs and interactions. Stay updated on the latest UI/UX trends and best practices, integrating them into the product development process to deliver a modern and engaging user experience.<br>Qualifications:A bachelor's degree in a relevant field is preferred. Previous experience in app development and/or UI/UX design or related role. Strong communication skills, both written and verbal. Excellent problem-solving abilities and attention to detail. Proficient in using productivity tools and software related to app management. Ability to work collaboratively in a team-oriented environment. Adaptability and willingness to learn and grow within the app development field. Knowledge of Sketch, InVision, HTML, i OS, Android, Adobe Creative suite Proficient in app analytics and data-driven decision-making to optimize app performance. Minimum of 5 years of prior work experience in the UI/UX field or related positions.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Mindrift is looking for skilled Mobile App Developers (React Native, Flutter, Swift, or Kotlin) to join the Tendem project ( https://tendem.ai/ ) and build native and cross-platform mobile applications within our hybrid AI + human environment. In this role, as an AI Pilot that's how we refer to this position at Mindrift you'll collaborate with Tendem Agents that handle repetitive tasks, while you provide mobile engineering expertise, platform-specific judgment, and quality control to ensure apps are stable, performant, and ready for real users on real devices. This part-time remote opportunity is ideal for professionals with hands-on experience shipping iOS and/or Android apps, working with platform APIs, and handling the full mobile development lifecycle.</p><p>What We Do</p><p>The Mindrift platform connects specialists with AI projects from major tech innovators. Our mission is to unlock the potential of Generative AI by tapping into real-world expertise from across the globe.</p><p>About the Role</p><p>This is a freelance role for a Tendem project. As a Mobile App Developer, you'll design, build, and refine mobile applications across categories such as utilities, fitness/wellness, games, productivity, delivery, and content apps for iOS, Android, or both, using native or cross-platform frameworks.</p><p>Key Responsibilities</p><ul><li>Build mobile applications using React Native, Flutter, Swift (iOS), or Kotlin (Android).</li><li>Implement responsive mobile UIs that follow platform conventions (iOS HIG, Material Design).</li><li>Integrate native device features (camera, push notifications, location, storage, biometrics).</li><li>Connect apps to backend APIs, handle offline state, caching, and synchronization.</li><li>Implement monetization features where required (in-app purchases, ads, subscriptions).</li><li>Evaluate AI-generated mobile code and refactor it for correctness, performance, battery use, and maintainability.</li><li>Debug platform-specific issues and prepare builds for distribution (TestFlight, Play Console).</li></ul><p>Requirements and benefits</p><p>At least 3 years of relevant experience in mobile app development (required).</p><p>Bachelor's or Master's Degree in Computer Science, Engineering, Information Technology, or related technical fields is a plus.</p><p>Candidates should have a strong foundation in mobile application development, platform-specific UI/UX patterns, and building stable, high-quality mobile experiences for iOS and Android. We are looking for specialists who can confidently work with native or cross-platform frameworks, integrate device APIs and backend services, and refine AI-assisted output into production-ready mobile applications. Strong attention to detail, performance awareness, and the ability to work independently are essential.</p><ul><li>Hands-on experience with at least one of: React Native, Flutter, Swift/SwiftUI (iOS), or Kotlin/Jetpack Compose (Android).</li><li>Solid understanding of mobile UI patterns, navigation, state management, and platform guidelines.</li><li>Experience integrating REST APIs, handling async data, and managing local storage.</li><li>Familiarity with native device APIs (notifications, camera, location, storage, biometrics).</li><li>Experience with mobile build tools, code signing, and submission to App Store / Google Play.</li><li>Experience implementing in-app purchases, ads, or subscriptions is a plus.</li><li>Familiarity with backend services such as Firebase, Supabase, or similar is a plus.</li><li>Strong attention to detail and commitment to performance, stability, and platform polish.</li><li>Self-directed work ethic with the ability to ship complete mobile features independently.</li><li>Portfolio of shipped mobile apps (required, with App Store / Google Play links preferred).</li><li>English proficiency: Upper-intermediate (B2) or above (required)</li></ul><p>Project time expectations</p><p>For this project, tasks are estimated to require around 10 20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p><p>Compensation</p><p>On this project, contributors can earn up to $35 per hour equivalent , depending on their level and pace of contribution. Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p><p>Why this freelance opportunity might be a great fit for you?</p><ul><li>Work fully remote on your own schedule with just a laptop and stable internet connection.</li><li>Gain hands-on experience in a unique hybrid environment where human expertise and AI agents collaborate seamlessly a distinctive skill set in a rapidly growing field.</li><li>Participate in performance-based bonus programs that reward high-quality work and consistent delivery.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>At least 3 years of relevant experience in mobile app development (required).</p><p>Bachelor's or Master's Degree in Computer Science, Engineering, Information Technology, or related technical fields is a plus.</p><p>Candidates should have a strong foundation in mobile application development, platform-specific UI/UX patterns, and building stable, high-quality mobile experiences for iOS and Android. We are looking for specialists who can confidently work with native or cross-platform frameworks, integrate device APIs and backend services, and refine AI-assisted output into production-ready mobile applications. Strong attention to detail, performance awareness, and the ability to work independently are essential.</p><ul><li>Hands-on experience with at least one of: React Native, Flutter, Swift/SwiftUI (iOS), or Kotlin/Jetpack Compose (Android).</li><li>Solid understanding of mobile UI patterns, navigation, state management, and platform guidelines.</li><li>Experience integrating REST APIs, handling async data, and managing local storage.</li><li>Familiarity with native device APIs (notifications, camera, location, storage, biometrics).</li><li>Experience with mobile build tools, code signing, and submission to App Store / Google Play.</li><li>Experience implementing in-app purchases, ads, or subscriptions is a plus.</li><li>Familiarity with backend services such as Firebase, Supabase, or similar is a plus.</li><li>Strong attention to detail and commitment to performance, stability, and platform polish.</li><li>Self-directed work ethic with the ability to ship complete mobile features independently.</li><li>Portfolio of shipped mobile apps (required, with App Store / Google Play links preferred).</li><li>English proficiency: Upper-intermediate (B2) or above (required)</li></ul><p></p></section>

We’re Hiring | Seller Acquisition Executive<br>A growing E-commerce company based in 6th of October is looking for a motivated and detail-oriented Seller Operations Officer to join our team.<br> Location: 6th of October Job Type: Full-Time – On-site<br>Requirements:• Minimum 1–2 years of previous experience in B2B Sales, Business Development, or Business Development roles, preferably with direct experience communicating with merchants or small business owners<br>Previous experience in e-commerce or marketplace business models is considered a strong advantage<br>• Strong communication and problem-solving skills• Ability to work in a fast-paced environment• High level of responsibility and attention to detail<br> To apply:Please send your CV via Whats App: 01224154860Kindly mention “Seller Acquisition Officer” in your message.<br> Note:Please make sure your experience is relevant to the role before applying.

We’re Hiring | Seller Acquisition Executive<br><br>A growing E-commerce company based in 6th of October is looking for a motivated and detail-oriented Seller Operations Officer to join our team.<br><br>???? Location: 6th of October<br>???? Job Type: Full-Time – On-site<br><br>✅ Requirements:<br>• Minimum 1–2 years of previous experience in B2B Sales, Business Development, or Business Development roles, preferably with direct experience communicating with merchants or small business owners<br><br>Previous experience in e-commerce or marketplace business models is considered a strong advantage<br><br>• Strong communication and problem-solving skills<br>• Ability to work in a fast-paced environment<br>• High level of responsibility and attention to detail<br><br>???? To apply:<br>Please send your CV via Whats App: 01224154860<br>Kindly mention “Seller Acquisition Officer” in your message.<br><br> Note:<br>Please make sure your experience is relevant to the role before applying.

<p>The Area Supervisor manages daily delivery operations, rider teams, and vendor performance across an assigned district. This role is responsible for keeping delivery speeds high (SLA), keeping costs under control, and ensuring smooth day-to-day operations across dark stores and partner hubs through on-ground presence, performance tracking, and vendor coordination.</p><p>Key Responsibilities:</p><ol><li>Daily Operations &amp; Vendor Management:</li><ul><li>Live Fleet Oversight: Track real-time zone operations to make sure riders hit target delivery times, maintain high customer ratings, and keep order cancellations to a minimum.</li><li>Driver Performance: Keep close tabs on rider metrics to spot bottlenecks early and keep order dispatch running efficiently.</li><li>Vendor &amp; 3PL Coordination: Work directly with 3PL providers and fleet vendors to evaluate their performance, address service gaps, and scale up rider supply during rush hours or demand spikes.</li><li>Process Improvement: Work alongside the central Operations team to tweak daily workflows and fix recurring operational issues on the ground.</li></ul><li>Performance Tracking &amp; Analytics:</li><ul><li>KPI Management: Monitor daily operational metrics, focusing on On-Time Delivery Rate, Orders Per Hour (OPH), and Delivery Cost Per Order.</li><li>Reporting: Build regular tracking reports using Microsoft Excel (utilizing Pivot Tables, data filters, and formulas) to present clear performance trends and updates to leadership.</li><li>Problem Solving: Run quick root-cause checks whenever KPIs drop below target and put immediate fixes in place.</li></ul><li>Field Audits, Quality &amp; Onboarding:</li><ul><li>On-Ground Audits: Conduct routine site visits alongside Team Leaders across partner locations to inspect rider attendance, uniform compliance, gear condition, and overall professional behavior.</li><li>Quality Control: Partner with the QA team to resolve functional app issues, handle rider misconduct, and enforce service standards across the fleet.</li><li>Rider Training: Help onboard and train new drivers on app navigation, route efficiency, customer interaction standards, and road safety protocols.</li></ul></ol><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in business administration, Logistics, Supply Chain, Operations Management or a related field.</li><li>2 4 years of experience in Fleet Operations, E-commerce, Grocery, or Marketplace.</li><li>Strong analytical skills with the ability to translate data into business decisions.</li><li>Excellent stakeholder management and communication skills.</li><li>Advanced proficiency in Microsoft Excel; Power BI is a plus.</li><li>Excellent English.</li><li>Strong communication, organization, and time management skills.</li><li>Excellent ability to be detail oriented.</li><li>Ability to work effectively in a dynamic, fast-paced environment by collaborating with other departments.</li><li>Strong ability to multitask.</li></ul>

<p>Job Description The Area Supervisor manages daily delivery operations, rider teams, and vendor performance across an assigned district. This role is responsible for keeping delivery speeds high (SLA), keeping costs under control, and ensuring smooth day-to-day operations across dark stores and partner hubs through on-ground presence, performance tracking, and vendor coordination. Key Responsibilities: 1. Daily Operations &amp; Vendor Management: Live Fleet Oversight: Track real-time zone operations to make sure riders hit target delivery times, maintain high customer ratings, and keep order cancellations to a minimum. Driver Performance: Keep close tabs on rider metrics to spot bottlenecks early and keep order dispatch running efficiently. Vendor &amp; 3PL Coordination: Work directly with 3PL providers and fleet vendors to evaluate their performance, address service gaps, and scale up rider supply during rush hours or demand spikes. Process Improvement: Work alongside the central Operations team to tweak daily workflows and fix recurring operational issues on the ground. 2. Performance Tracking &amp; Analytics: KPI Management: Monitor daily operational metrics, focusing on On-Time Delivery Rate, Orders Per Hour (OPH), and Delivery Cost Per Order. Reporting: Build regular tracking reports using Microsoft Excel (utilizing Pivot Tables, data filters, and formulas) to present clear performance trends and updates to leadership. Problem Solving: Run quick root-cause checks whenever KPIs drop below target and put immediate fixes in place. 3. Field Audits, Quality &amp; Onboarding: On-Ground Audits: Conduct routine site visits alongside Team Leaders across partner locations to inspect rider attendance, uniform compliance, gear condition, and overall professional behavior. Quality Control: Partner with the QA team to resolve functional app issues, handle rider misconduct, and enforce service standards across the fleet. Rider Training: Help onboard and train new drivers on app navigation, route efficiency, customer interaction standards, and road safety protocols.</p><p><strong>Desired Candidate Profile</strong></p><p>Qualifications Bachelor s degree in business administration, Logistics, Supply Chain, Operations Management or a related field. 2 4 years of experience in Fleet Operations, E-commerce, Grocery, or Marketplace. Strong analytical skills with the ability to translate data into business decisions. Excellent stakeholder management and communication skills. Advanced proficiency in Microsoft Excel; Power BI is a plus. Excellent English. Strong communication, organization, and time management skills. Excellent ability to be detail oriented. Ability to work effectively in a dynamic, fast-paced environment by collaborating with other departments. Strong ability to multitask.</p>

<p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Design and build the most complex executive, Group, branch and cross-functional dashboards, scorecards, paginated reports and reporting solutions using governed datasets and shared semantic models</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Set report-development standards for layout, information hierarchy, accessibility, navigation, drill-through, naming, reuse and performance, and establish advanced report-layer Power Query and DAX patterns</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Use strong SQL for complex report sourcing, validation, reconciliation and troubleshooting, and Python for repeatable reporting automation, testing and file-based processing</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Lead the pre-publication quality gate, UAT, retest, release and rollback readiness, and oversee reporting operations including workspaces, gateways, refresh schedules, failures, usage evidence and support queues</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Diagnose escalated refresh, gateway, query, DAX and report-performance issues and lead report migration or re-pointing with parity and regression evidence when sources or semantic models change</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Review BI Developer work, coach the team on SQL, Python, Power BI, DAX, UX and production discipline, rationalise duplicate or unused products, and remain hands-on in the most difficult builds</p><p><strong>Requirements</strong></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Bachelor’s degree or equivalent professional experience; relevant disciplines may include Computer Science, Information Systems, Data Science, Statistics, Engineering, Business, Finance, Healthcare or Operations</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 5+ years in BI or report development, including at least 2 years delivering complex production BI solutions or acting in a senior or technical-lead capacity</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Advanced Microsoft Power BI — complex DAX and filter context, Power Query, report modelling, visual design, paginated reporting and performance optimisation</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong SQL for complex report sourcing, validation, reconciliation and performance analysis, plus strong working Python capability for automation, testing and repeatable data preparation</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Demonstrated ownership of production BI delivery including UAT, deployment, refresh reliability, defect resolution, release evidence, controlled change and reporting-estate support</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Evidence of setting reporting standards, reviewing and coaching developers, and keeping report-level logic separate from reusable enterprise data and semantic logic</p><p></p>

<p>The Area Supervisor manages daily delivery operations, rider teams, and vendor performance across an assigned district. This role is responsible for keeping delivery speeds high (SLA), keeping costs under control, and ensuring smooth day-to-day operations across dark stores and partner hubs through on-ground presence, performance tracking, and vendor coordination. Key Responsibilities: 1. Daily Operations &amp; Vendor Management: Live Fleet Oversight: Track real-time zone operations to make sure riders hit target delivery times, maintain high customer ratings, and keep order cancellations to a minimum. Driver Performance: Keep close tabs on rider metrics to spot bottlenecks early and keep order dispatch running efficiently. Vendor &amp; 3PL Coordination: Work directly with 3PL providers and fleet vendors to evaluate their performance, address service gaps, and scale up rider supply during rush hours or demand spikes. Process Improvement: Work alongside the central Operations team to tweak daily workflows and fix recurring operational issues on the ground. 2. Performance Tracking &amp; Analytics: KPI Management: Monitor daily operational metrics, focusing on On-Time Delivery Rate, Orders Per Hour (OPH), and Delivery Cost Per Order. Reporting: Build regular tracking reports using Microsoft Excel (utilizing Pivot Tables, data filters, and formulas) to present clear performance trends and updates to leadership. Problem Solving: Run quick root-cause checks whenever KPIs drop below target and put immediate fixes in place. 3. Field Audits, Quality &amp; Onboarding: On-Ground Audits: Conduct routine site visits alongside Team Leaders across partner locations to inspect rider attendance, uniform compliance, gear condition, and overall professional behavior. Quality Control: Partner with the QA team to resolve functional app issues, handle rider misconduct, and enforce service standards across the fleet. Rider Training: Help onboard and train new drivers on app navigation, route efficiency, customer interaction standards, and road safety protocols.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in business administration, Logistics, Supply Chain, Operations Management or a related field. 2 4 years of experience in Fleet Operations, E-commerce, Grocery, or Marketplace. Strong analytical skills with the ability to translate data into business decisions. Excellent stakeholder management and communication skills. Advanced proficiency in Microsoft Excel; Power BI is a plus. Excellent English. Strong communication, organization, and time management skills. Excellent ability to be detail oriented. Ability to work effectively in a dynamic, fast-paced environment by collaborating with other departments. Strong ability to multitask.</p>

<p>The Area Supervisor manages daily delivery operations, rider teams, and vendor performance across an assigned district. This role is responsible for keeping delivery speeds high (SLA), keeping costs under control, and ensuring smooth day-to-day operations across dark stores and partner hubs through on-ground presence, performance tracking, and vendor coordination.</p><p>Key Responsibilities:</p><p>1. Daily Operations &amp; Vendor Management:</p><ul><li>Live Fleet Oversight: Track real-time zone operations to make sure riders hit target delivery times, maintain high customer ratings, and keep order cancellations to a minimum.</li><li>Driver Performance: Keep close tabs on rider metrics to spot bottlenecks early and keep order dispatch running efficiently.</li><li>Vendor &amp; 3PL Coordination: Work directly with 3PL providers and fleet vendors to evaluate their performance, address service gaps, and scale up rider supply during rush hours or demand spikes.</li><li>Process Improvement: Work alongside the central Operations team to tweak daily workflows and fix recurring operational issues on the ground.</li></ul><p>2. Performance Tracking &amp; Analytics:</p><ul><li>KPI Management: Monitor daily operational metrics, focusing on On-Time Delivery Rate, Orders Per Hour (OPH), and Delivery Cost Per Order.</li><li>Reporting: Build regular tracking reports using Microsoft Excel (utilizing Pivot Tables, data filters, and formulas) to present clear performance trends and updates to leadership.</li><li>Problem Solving: Run quick root-cause checks whenever KPIs drop below target and put immediate fixes in place.</li></ul><p>3. Field Audits, Quality &amp; Onboarding:</p><ul><li>On-Ground Audits: Conduct routine site visits alongside Team Leaders across partner locations to inspect rider attendance, uniform compliance, gear condition, and overall professional behavior.</li><li>Quality Control: Partner with the QA team to resolve functional app issues, handle rider misconduct, and enforce service standards across the fleet.</li><li>Rider Training: Help onboard and train new drivers on app navigation, route efficiency, customer interaction standards, and road safety protocols.</li></ul><p><strong>Desired Candidate Profile</strong></p><b>Qualifications</b><ul><li>Bachelor s degree in business administration, Logistics, Supply Chain, Operations Management or a related field.</li><li>2 4 years of experience in Fleet Operations, E-commerce, Grocery, or Marketplace.</li><li>Strong analytical skills with the ability to translate data into business decisions.</li><li>Excellent stakeholder management and communication skills.</li><li>Advanced proficiency in Microsoft Excel; Power BI is a plus.</li><li>Excellent English.</li><li>Strong communication, organization, and time management skills.</li><li>Excellent ability to be detail oriented.</li><li>Ability to work effectively in a dynamic, fast-paced environment by collaborating with other departments.</li><li>Strong ability to multitask.</li></ul>

<p></p><h2><strong>1. Online Sales Strategy &amp; Revenue Growth</strong></h2><ul><li><p>Develop and execute the company's online sales strategy to achieve sustainable revenue growth.</p></li><li><p>Drive profitable online growth by balancing revenue, marketing investment, operational costs, and gross margin.</p></li><li><p>Own monthly, quarterly, and annual online sales targets.</p></li><li><p>Build promotional calendars aligned with seasonal campaigns including Ramadan, Eid, Summer, Winter, White Friday, and Back-to-School.</p></li><li><p>Increase Average Order Value (AOV), Conversion Rate (CR), and Customer Lifetime Value (CLV).</p></li><li><p>Monitor sales performance and recommend commercial actions to maximize revenue.</p></li></ul><h2><br><strong>2. Digital Marketing &amp; Customer Acquisition</strong></h2><ul><li><p>Lead all digital marketing activities across Meta, Google, TikTok, Snapchat, and other digital channels.</p></li><li><p>Manage performance marketing budgets and optimize Return on Ad Spend (ROAS).</p></li><li><p>Monitor and improve Customer Acquisition Cost (CAC).</p></li><li><p>Develop customer acquisition, retention, and reactivation strategies.</p></li><li><p>Work closely with internal teams and external agencies to maximize campaign performance.</p></li></ul><h2><br><strong>3. CRM &amp; Customer Retention</strong></h2><ul><li><p>Develop and manage customer lifecycle marketing strategies.</p></li><li><p>Build automated Email, SMS, and WhatsApp customer journeys.</p></li><li><p>Improve repeat purchase rates and customer retention.</p></li><li><p>Manage loyalty and customer engagement initiatives.</p></li><li><p>Utilize customer segmentation to deliver personalized marketing campaigns.</p></li></ul><h2><br><strong>4. Website Performance &amp; Conversion Optimization</strong></h2><ul><li><p>Own website performance and customer experience.</p></li><li><p>Improve website conversion rate through continuous optimization (CRO).</p></li><li><p>Monitor customer behavior including:</p><ul><li><p>Bounce Rate</p></li><li><p>Cart Abandonment</p></li><li><p>Checkout Drop-Off</p></li></ul></li><li><p>Optimize website navigation, search functionality, product pages, and checkout process.</p></li><li><p>Ensure an excellent shopping experience across desktop and mobile platforms.</p></li></ul><h2><br><strong>5. Online Merchandising</strong></h2><ul><li><p>Manage online product assortment and digital merchandising.</p></li><li><p>Ensure accurate product information, pricing, and imagery.</p></li><li><p>Coordinate product launches and promotional campaigns.</p></li><li><p>Collaborate with Buying and Merchandising teams to maximize online sales performance.</p></li></ul><h2><br><strong>6. E-Commerce Operations</strong></h2><ul><li><p>Coordinate with Supply Chain, Warehouse, Customer Service, Logistics, and IT teams to ensure efficient order fulfillment.</p></li><li><p>Monitor order processing, shipping performance, returns, and customer satisfaction.</p></li><li><p>Improve delivery speed while reducing cancellations and operational issues.</p></li><li><p>Ensure payment gateways and online systems operate efficiently.</p></li></ul><h2><br><strong>7. Analytics &amp; Business Performance</strong></h2><ul><li><p>Monitor and analyze key business metrics including:</p><ul><li><p>Online Revenue</p></li><li><p>Gross Merchandise Value (GMV)</p></li><li><p>Conversion Rate (CR)</p></li><li><p>Return on Ad Spend (ROAS)</p></li><li><p>Customer Acquisition Cost (CAC)</p></li><li><p>Customer Lifetime Value (CLV)</p></li><li><p>Average Order Value (AOV)</p></li><li><p>Website Traffic</p></li></ul></li><li><p>Prepare regular business reports with actionable insights and recommendations.</p></li></ul><h2></h2><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor's degree in Business Administration, Marketing, E-Commerce, or related field.</p></li><li><p>8–12 years of experience in E-Commerce, Digital Growth, or Online Sales.</p></li><li><p>Minimum 3 years in a leadership role.</p></li><li><p>Experience in Fashion Retail, Apparel, Lifestyle, Beauty, or FMCG is highly preferred.</p></li></ul><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Advisor I, Blended Support position interfaces with customers via inbound calls/chats/emails, outbound calls/chats/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding clients products or services.</p> <p> </p> <p>Exploring this vacancy gives you the opportunity to discover and apply across multiple sectors, including Customer Service, Technical Support, Sales, Banking, Retail, and Telecommunications, with the flexibility to select programs that align with your skills, interests, and career goals.</p> <p> </p> <p> <strong>In this role, you'll:</strong> </p> <p> Be the friendly voice of major clients, delivering high-quality support via phone, email, and chat.</p> <p> Assist customers with inquiries, order processing, troubleshooting, and guidance.</p> <p> Build deep product and service knowledge to deliver confident and accurate support.</p> <p> Handle customer issues with patience, professionalism, and a solution-oriented mindset.</p> <p> Create positive customer experiences through personalized assistance and clear communication.</p> <p> Collaborate within a dynamic and supportive team to achieve shared service and performance goals.</p> <p> </p> <p> <strong>Essential Functions / Core Responsibilities:</strong> </p> <p> Ensure service delivery meets contractual Key Performance Indicators (KPIs).</p> <p> Clarify customer requirements using effective probing and decision-support tools.</p> <p> Listen attentively, demonstrate empathy, and build strong customer rapport.</p> <p> Greet customers in a courteous, friendly, and professional manner following agreed procedures.</p> <p> Maintain working knowledge of client products and services.</p> <p> Prepare complete and accurate documentation, including account notations.</p> <p> Participate in initiatives aimed at improving customer satisfaction and business performance.</p> <p> Identify opportunities to offer additional products or services when appropriate.</p> <p> </p> <p> <strong>Candidate Profile:</strong> </p> <p> Proficiency in Portuguese and English, both written and verbal.</p> <p> High school diploma required; relevant experience is an advantage.</p> <p> Excellent communication, interpersonal, and customer engagement skills.</p> <p> Comfortable working in a fast-paced, performance-driven environment.</p> <p> Strong multitasking, prioritization, and adaptability skills.</p> <p> Basic computer skills and system navigation capability.</p> <p> Ability to work independently and collaboratively within a team.</p> <p> Detail-oriented, dependable, and professional.</p> <p> Patient, composed, and solution-oriented in all customer interactions.</p> <p> Flexible to work rotating shifts as required.</p> <p> Strong problem-solving and analytical skills with a customer-centric mindset.</p> <p> </p> <p> <strong>Career Framework Role:</strong> </p> <p>Each program requires a foundational skill set and product-specific knowledge to perform routine tasks within clearly defined processes. The role operates under close supervision, with structured procedures, supporting continuous learning and performance development.</p> <p> </p> <p> <strong>What We Offer:</strong> </p> <p> Competitive Salary</p> <p> Transportation Provided</p> <p> Medical &amp; Social Insurance</p> <p> Fast track for promotions within 6 months</p> <p> Exposure to multiple sectors (Customer Service, Technical Support, Sales, Banking, Retail, Telecommunications)</p> <p> Supportive, inclusive, and growth-focused work environment</p></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><br></p> <p> </p> <p> <strong>In this role, you'll:</strong> </p> <p> Be the friendly voice of major clients, delivering high-quality support via phone, email, and chat.</p> <p> Assist customers with inquiries, order processing, troubleshooting, and guidance.</p> <p> Build deep product and service knowledge to deliver confident and accurate support.</p> <p> Handle customer issues with patience, professionalism, and a solution-oriented mindset.</p> <p> Create positive customer experiences through personalized assistance and clear communication.</p> <p> Collaborate within a dynamic and supportive team to achieve shared service and performance goals.</p> <p> </p> <p> <strong>Essential Functions / Core Responsibilities:</strong> </p> <p> Ensure service delivery meets contractual Key Performance Indicators (KPIs).</p> <p> Clarify customer requirements using effective probing and decision-support tools.</p> <p> Listen attentively, demonstrate empathy, and build strong customer rapport.</p> <p> Greet customers in a courteous, friendly, and professional manner following agreed procedures.</p> <p> Maintain working knowledge of client products and services.</p> <p> Prepare complete and accurate documentation, including account notations.</p> <p> Participate in initiatives aimed at improving customer satisfaction and business performance.</p> <p> Identify opportunities to offer additional products or services when appropriate.</p> <p> </p> <p> <strong>Candidate Profile:</strong> </p> <p> Proficiency in Arabic and English, both written and verbal.</p> <p> High school diploma required; relevant experience is an advantage.</p> <p> Excellent communication, interpersonal, and customer engagement skills.</p> <p> Comfortable working in a fast-paced, performance-driven environment.</p> <p> Strong multitasking, prioritization, and adaptability skills.</p> <p> Basic computer skills and system navigation capability.</p> <p> Ability to work independently and collaboratively within a team.</p> <p> Detail-oriented, dependable, and professional.</p> <p> Patient, composed, and solution-oriented in all customer interactions.</p> <p> Flexible to work rotating shifts as required.</p> <p> Strong problem-solving and analytical skills with a customer-centric mindset.</p> <p> </p> <p> <strong>Career Framework Role:</strong> </p> <p>Each program requires a foundational skill set and product-specific knowledge to perform routine tasks within clearly defined processes. The role operates under close supervision, with structured procedures, supporting continuous learning and performance development.</p> <p> </p> <p> <strong>What We Offer:</strong> </p> <p> Competitive Salary</p> <p> Transportation Provided</p> <p> Medical &amp; Social Insurance</p> <p> Fast track for promotions within 6 months</p> <p> Exposure to multiple sectors (Customer Service, Technical Support, Sales, Banking, Retail, Telecommunications)</p> <p> Supportive, inclusive, and growth-focused work environment</p> <p> </p> <p> <strong>Additional Information:</strong> </p> <p>Program requirements, responsibilities, and expectations may vary based on operational needs, language support, and client programs.</p> <p> </p> <p> <strong>Disclaimer:</strong> </p> <p>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this role. They are not intended to be an exhaustive list of all responsibilities, duties, or skills.</p> <p>Concentrix is an equal-opportunity employer and considers all qualified applicants based on role requirements and business needs.</p>",</div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><br></p> <p> </p> <p> <strong>In this role, you'll:</strong> </p> <p> Be the friendly voice of major clients, delivering high-quality support via phone, email, and chat.</p> <p> Assist customers with inquiries, order processing, troubleshooting, and guidance.</p> <p> Build deep product and service knowledge to deliver confident and accurate support.</p> <p> Handle customer issues with patience, professionalism, and a solution-oriented mindset.</p> <p> Create positive customer experiences through personalized assistance and clear communication.</p> <p> Collaborate within a dynamic and supportive team to achieve shared service and performance goals.</p> <p> </p> <p> <strong>Essential Functions / Core Responsibilities:</strong> </p> <p> Ensure service delivery meets contractual Key Performance Indicators (KPIs).</p> <p> Clarify customer requirements using effective probing and decision-support tools.</p> <p> Listen attentively, demonstrate empathy, and build strong customer rapport.</p> <p> Greet customers in a courteous, friendly, and professional manner following agreed procedures.</p> <p> Maintain working knowledge of client products and services.</p> <p> Prepare complete and accurate documentation, including account notations.</p> <p> Participate in initiatives aimed at improving customer satisfaction and business performance.</p> <p> Identify opportunities to offer additional products or services when appropriate.</p> <p> </p> <p> <strong>Candidate Profile:</strong> </p> <p> Proficiency in German and English, both written and verbal.</p> <p> High school diploma required; relevant experience is an advantage.</p> <p> Excellent communication, interpersonal, and customer engagement skills.</p> <p> Comfortable working in a fast-paced, performance-driven environment.</p> <p> Strong multitasking, prioritization, and adaptability skills.</p> <p> Basic computer skills and system navigation capability.</p> <p> Ability to work independently and collaboratively within a team.</p> <p> Detail-oriented, dependable, and professional.</p> <p> Patient, composed, and solution-oriented in all customer interactions.</p> <p> Flexible to work rotating shifts as required.</p> <p> Strong problem-solving and analytical skills with a customer-centric mindset.</p> <p> </p> <p> <strong>Career Framework Role:</strong> </p> <p>Each program requires a foundational skill set and product-specific knowledge to perform routine tasks within clearly defined processes. The role operates under close supervision, with structured procedures, supporting continuous learning and performance development.</p> <p> </p> <p> <strong>What We Offer:</strong> </p> <p> Competitive Salary</p> <p> Transportation Provided</p> <p> Medical &amp; Social Insurance</p> <p> Fast track for promotions within 6 months</p> <p> Exposure to multiple sectors (Customer Service, Technical Support, Sales, Banking, Retail, Telecommunications)</p> <p> Supportive, inclusive, and growth-focused work environment</p> <p> </p> <p> <strong>Additional Information:</strong> </p> <p>Program requirements, responsibilities, and expectations may vary based on operational needs, language support, and client programs.</p> <p> </p> <p> <strong>Disclaimer:</strong> </p> <p>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this role. They are not intended to be an exhaustive list of all responsibilities, duties, or skills.</p> <p>Concentrix is an equal-opportunity employer and considers all qualified applicants based on role requirements and business needs.</p>",</div></section>