Navigation Officer Jobs in Egypt
2641 Jobs Found
<h2 class="h5">Job description</h2>
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<span>Description</span><br><span></span><p>Job Purpose</p><br><p>Review the credit investigation process and the customer field visits, customer’s buyers and suppliers to participate in the preparation of the credit information report & recommendation, including reputation of key shareholders, the company and its products, company’s positioning in the market compared to competition</p><br><p>Description</p><br><p>Credit Investigation:</p><br><p>1. Supervise the team’s activities to ensure high quality credit investigation function through comprehensive market, desktop checks, and site visits to customers, buyers and Suppliers as deemed necessary on Customers applying for credit facilities prior to providing feedback.</p><br><p>2. Ensure Market scan to include: Reputation of Key shareholders, the company and its products, the market perception of the company’s performance compared to competition over the agreed upon period of time </p><br><p>3. Review the reports and give recommendations are highlighting any negative feedback that might lead to losses for the portfolio. </p><br><p>4. Supervise Field investigation of potentially fraudulent transactions referred by the Fraud team.</p><br><p>5. Conduct periodical team meetings to follow up and monitor the team activities and discuss any issues that may arise</p><br><p>6. Liaise with the Key stakeholders: Other Business Banking Risk Functions, Business Banking asset distribution</p><br><p>Policies, Processes and Procedures</p><br><p>7. Implement approved department policies, processes, and procedures and monitor adherence so that work is carried out in a controlled manner</p><br><p>Day- to-day operations</p><br><p>8. Implement the day-to-day operations assigned for the department to ensure compliance with the established standards and procedures</p><br><p>Compliance</p><br><p>9. Comply with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIB’s sound legal position and mitigate any potential risks</p><br><p>Supervision</p><br><p>10. Supervise the activities and work of subordinates to ensure that all work within a specific area is carried out in an efficient manner and in compliance with the set policies, processes and procedures</p><br><br> <br> <span>Qualifications</span><br><span></span><p>Qualifications & Experience</p><br><p>o Bachelor’s degree of commerce, Business Administration, accounting or equivalent.</p><br><p>o Minimum 5-7 years investigation in SME/Corporate in CIB or another institution.</p><br><p>Skills</p><br><p>o Analytical skills.</p><br><p>o Good market contacts and network in other banks. financial institutions and geographies</p><br><p>o Inquisitive nature, maturity and good communication skills</p><br><p>o Process driven and disciplined</p><br><p>o Very good command of English.</p><br><p>o Good Computer skills.</p><br><br> </div>
About UsHey there, fellow e-commerce enthusiasts! We are a team of Shopify development experts that take pride in providing top-notch services to online stores. Our team specializes in Shopify development for enterprise-level Shopify Plus stores, and we handle the entire Shopify setup and code. Our aim is to ensure that your online store has a clean and well-organized infrastructure that can handle millions of orders. Our team is composed of 107 members and rapidly growing. We were founded in Montreal back in 2012, and we work remotely on a fixed 9am-5pm EST schedule. Our goal is to become the go-to agency for Shopify development work among enterprise brands. We believe in providing our clients with high-quality services that exceed their expectations. So, if you're looking for a team to join for the next level in your international career, look no further! Fill out the contacts form below with as much detail as you can. And we look forward to welcoming you to our team! Role<br>What You'll DoFinancial Strategy & Leadership Own and drive the company's overall financial strategy, planning, and forecasting in alignment with growth objectives Partner with the CEO and leadership team to evaluate strategic opportunities, including new product lines, market expansion, and M&A activity Present financial performance, insights, and recommendations to the board and executive stakeholders Financial Operations Oversee all core financial functions including accounting, FP&A, tax, treasury, and compliance Build and manage financial models that reflect the unique economics of ecommerce (CAC, LTV, contribution margins, inventory turns) Implement and maintain robust financial controls, processes, and reporting systems Revenue & Profitability Monitor and optimize unit economics across all channels — DTC, marketplace, wholesale Analyze performance marketing spend and drive ROI accountability across paid channels Lead gross margin improvement initiatives across pricing, COGS, and vendor negotiations Cash Flow & Fundraising Manage cash flow forecasting, working capital, and liquidity planning Lead debt and equity fundraising efforts as needed, including relationships with lenders and investors Oversee inventory financing strategies to support growth without overextending cash Team & Systems Build, mentor, and lead a high-performing finance team Evaluate, implement, and optimize financial tools and ERP/BI systems Partner cross-functionally with operations, marketing, and product to embed financial thinking into the business What We're Looking For Required10+ years of progressive finance experience, with at least 3 years in a senior finance leadership role Prior experience in an ecommerce company or digital/performance marketing agency — this is a strong preference Deep fluency in ecommerce financial metrics: contribution margin, LTV:CAC, ROAS, inventory turnover, net revenue vs. gross revenue Experience building and scaling finance functions from mid-stage to growth-stage Strong command of financial modeling, FP&A, and management reporting Proven ability to partner effectively with a CEO and across executive teams Nice to Have Experience with Shopify, Amazon, or other major ecommerce platforms from a financial reporting perspective Background in venture-backed or PE-backed companies Familiarity with multi-entity or international financial structures CPA, CFA, or MBA preferred but not required<br>What Success Looks Like In your first 90 days, you will have audited our current financial operations, built trusted relationships across the leadership team, and delivered a clear-eyed view of our financial health and top opportunities. Within six months, you will own our financial roadmap, have upgraded our reporting infrastructure, and be a go-to strategic partner for every major business decision.<br>What We Offer Competitive executive compensation package including base salary and performance bonus Remote work arrangement A seat at the table: direct influence on company strategy and direction A collaborative, high-ownership culture with minimal bureaucracy
<h2 class="h5">Job description</h2>
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<p><span><b>About Citi</b></span></p><br><br><p><span>Citi is a preeminent banking partner for institutions with cross-border needs, a global leader in wealth management and a valued personal bank in its home market of the United States. Citi does business in more than 160 countries and jurisdictions, providing corporations, governments, investors, institutions and individuals with a broad range of financial products and services.</span></p><br><br><br><p><span>It is a role with accountability for Cybersecurity function, executive-level privileges and adequate authority with no intersect with other conflicting positions. This role is responsible for leading efforts to safeguard the confidentiality, integrity, and availability of Citi’s information and information assets. The overall objective of this role is to ensure the execution of Information Security directives and activities in alignment with Citi's Cyber and Information Security Policy (CCISP).</span></p><br><br><p><br><span><b><u>Responsibilities:</u></b></span></p><br><br><ul><li><p><span>Acts as Information Security Subject Matter Expert to senior stakeholders and /or other team members.</span></p><br><br></li><li><p><span>Cyber Issue Management, Monitoring & Regulatory engagement</span></p><br><br></li><li><p><span>Establish working relationships cross-sector and internally with First, Second, and Third Line of Defense.</span></p><br><br></li><li><p><span>Coordinate with First line partners the collection, entry, and maintenance of deliverables to Internal and External Questions/Exams.</span></p><br><br></li><li><p><span>Facilitate the Responses by Key Stakeholders to Internal and External Reviewers for requested meetings and potential concerns raised with a risk focus.</span></p><br><br></li><li><p><span>Communicate to Senior Management on issues identified during Internal and External reviews including missed deadlines, risk impact, and improper design/execution of controls.</span></p><br><br></li><li><p><span>Identify areas of opportunities for process improvements or potential control breaks in the organizations Cybersecurity standards, procedures, and/or controls.</span></p><br><br></li><li><p><span>Execute the Issue Management process, for Issues identified within various Information Security (IS) programs.</span></p><br><br></li><li><p><span>Assist process and control owners in evaluating control deficiencies holistically, including identification of root causes and required corrective action plans.</span></p><br><br></li><li><p><span>Oversee and ensure timely and complete issue remediation within businesses and functions and escalate any delays and / or challenges, as needed. </span></p><br><br></li><li><p><span>Validate remediation activities are documented, completed, and closed- out in accordance with issue management standards.</span></p><br><br></li><li><p><span>Assume informal/formal mentorship role within teams and assist with the coaching and training of new team members</span></p><br><br></li><li><p><span>Has the ability to operate with a limited level of direct supervision.</span></p><br><br></li><li><p><span>Can exercise independence of judgement and autonomy.</span></p><br><br></li><li><p><span>Accommodate and manage regulatory engagements in Egypt and beyond</span></p><br><br></li><li><p><span>Acts as SME to senior stakeholders and /or other team members.</span></p><br><br></li><li><p><span>Ensure cyber regulatory obligations are understood and collaborate with compliance and appropriate CISO teams to ensure recorded.</span></p><br><br></li><li><p><span>Understand controls being implemented to safeguard sensitive data</span></p><br><br></li></ul><br><p><span><b><u>Qualifications:</u></b></span></p><br><br><ul><li><p><span>10 years of relevant experience</span></p><br><br></li><li><p><span>Proficient in interpreting and applying policies, standards and procedures</span></p><br><br></li><li><p><span>Consistently demonstrates clear and concise written and verbal communication</span></p><br><br></li><li><p><span>Proven influencing and relationship management skills</span></p><br><br></li><li><p><span>Proven analytical skills</span></p><br><br></li><li><p><span>Fluency in English is a must</span></p><br><br></li><li><p><span>Arabic Language is a plus</span></p><br><br></li><li><p><span>Maintaining at least one active certificate of the Information Security Management international certificates such as CISSP, CISM, CRISC, C-CISO or ISO 27001 Lead implementer.</span></p><br><br></li></ul><br><p><span><b><u>Education:</u></b></span></p><br><br><ul><li><p><span>Bachelor’s degree/University degree or equivalent experience as a minimum</span></p><br><br></li></ul><br><p>Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.</p><br><br><p>#LI-OD1</p><br><br><br><br><br><p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><br><b>Job Family Group: </b>Technology<p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><br><b>Job Family:</b>Information Security<p><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></p><br><br><b>Time Type:</b>Full time<p><span><span>------------------------------------------------------</span></span></p><br><br><b>Most Relevant Skills </b>Please see the requirements listed above.<p>------------------------------------------------------</p><br><br><b>Other Relevant Skills </b>For complementary skills, please see above and/or contact the recruiter.<p>------------------------------------------------------</p><br><br><p><i><span>Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.</span></i></p><br><br><br><p><i><span>If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review </span></i><i>Accessibility at Citi<span>.</span></i><br><i><span>View Citi’s </span>EEO Policy Statement<span> and the </span>Know Your Rights<span> poster.</span></i></p><br><br><br> </div>
Reports to: Senior Manager, Student Life Events Management<br>Purpose:The job holder will coordinate the logistical and operational aspects of events and activities within the Office of Student Life (OSL). He or She will support student organizations in executing their event calendars and manage all office-led programs. Acting as a liaison between student organizations and university offices, this role ensures smooth workflow, compliance with safety regulations, and the successful execution of both small and large-scale events. Additionally, supports the management of OSL's social media channels, budget and campus promotional spaces.<br>Responsibilities:Event Logistics and Reservations:Administer venue, classroom, and promotional space bookings on the AD ASTRA system for student organizations, while ensuring seamless scheduling and optimal utilization of campus spaces Coordinate operational requests via AUC Connect and manage security clearances for all student events, while ensuring compliance with institutional safety standards and smooth operational workflows Liaise with Food Services and internal providers to manage catering and technical setups, while ensuring all logistical requirements are met with high quality and precision Office-Led Programs and Support: Assist in the planning and execution of Office of Student Life (OSL)-led events, while ensuring full alignment with university standards and a high-quality participant experience Support in creating social media calendars and managing OSL communication platforms, while ensuring consistent brand positioning and increased digital student engagement Prepare weekly tracking reports to manage and allocate campus promotional spaces, while ensuring fair distribution and organized visibility for all student groups Budget Planning and administration: Oversee the budgeting and financial management of all Office of Student Life (OSL) expenditures, while ensuring strict compliance with institutional policies and financial procedures Serve as the primary operational liaison with the Finance Team, while ensuring streamlined financial administration and timely transaction cycles Collaborate with the Senior Director of Student Life to drive resource allocation, while ensuring long-term fiscal responsibility, cost efficiency, and financial sustainability Administer the compilation, documentation, and preparation of financial justifications, approvals, and reports, while ensuring data-driven accuracy to support operational and programmatic decision-making SAP Administration and Management:Execute and finalize all SAP transactions (including PRs, DPRs, and DPOs) as the designated OSL user, while ensuring accurate data processing and policy alignment Support the Senior Director in overseeing, monitoring, and tracking the OSL cost center budget, while ensuring precise fund allocation, zero variance errors, and full compliance with institutional financial regulations Trips/ Travel Requests Management and Policy Compliance:Administer and coordinate local and international travel requests for OSL office-led trips and student organizations, while ensuring seamless travel arrangements and a secure itinerary execution Liaise directly with the Travel Office and relevant institutional stakeholders to secure approvals and process documentation, while ensuring strict alignment with AUC travel policies and regulatory compliance Additional Related Duties:Perform other related duties as assigned<br>Requirements:Minimum Education Requirements:Bachelor’s degree is required Experience:Minimum of five to seven years of experience; including four years in managing events, preferably in an academic setting Skills:Communication: High level of oral and written communication in English and Arabic Organizational: Ability to multitask and prioritize effectively under pressure Leadership: Ability to lead students and manage stakeholders Technical: Graphic design experience is an asset Soft Skills: Empowered decision-maker; ability to work flexible hours (night shifts) as needed<br>This position is open until July 6, 2026Placement is based on the candidate’s experience and skills. Only candidates who make it to the shortlist will be contacted<br>"The American University in Cairo is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals with disabilities are encouraged to apply."<br>“We thank all individuals who have expressed interest in working at The American University in Cairo.”
Job Summary:<br>Track and monitor Pay Tabs transactions or activity that comes through the customers’ accounts. Identify and trace any suspicious or high-risk transactions, determine if there is improper activity involved, and determine if there is any risk to the Pay Tabs or its customers. Managing/Monitoring Merchant Risk. Handling queries related to transactions “internal/external” processing and fixes require “wherever applicable” for technical/non-technical failure. Managing Fraud & risk related queries received from the internal/external processing partner and suitable actions to prevent loss “if any”.<br>Essential Functions:<br>A. Transaction & Merchant Risk Monitoring Responsible for the prevention and detection of potential transaction fraud across payment channels by reviewing transactions, processing pattern and data captured, or information received from the fraud detection system “wherever available” and other available parameters. Monitor card fraud and take necessary action to protect Pay Tabs and Merchants. Contribute to the creation of fraud rules or risk & processing parameters within the system by providing analytical data to support decisions “wherever applicable/possible”Verify activities or highlighting suspicious transaction activities through email communication “with merchants” to obtain additional information regarding suspicious/confirmed fraud attempts and standard processing of the merchant. Responsible to re-present card fraud data/information with external processing partners based on the information shared/received from the merchant end. Review all alerts/communication from external/internal sources, including processing partners and ensure that appropriate actions are taken to mitigate fraud/risk or transaction processing. Ensure information flow and deliverables are met to mitigate fraud/risk by facilitating weekly/monthly dispute performance reports. Maintains the negative list of data elements of fraudulent/suspicious transactions Provide support to the Operational and Business units of the organization on fraud/risk related matters and queries. Participate in team meetings (technical/non-technical); share information and make suggestions for improvements to fraud operations or transaction processing flow. Monitoring Merchant and occasional risk review based on the processing history, Dispute history, and activity that violates Pay Tabs processing rules, business operation or other available parameters. Verify merchant information/orders “processing” as part of Merchant fulfillment review and conduct due diligence reviews for anti-money laundering purposes Merchant monitoring and further suitable action based on the risk review such as Suspension, Settlement Freeze or change in the processing parameters. Working with the IT/Tech Team for Transaction/Merchant or processing related fixes, development, and related system enhancement.<br>B. Reporting & Handling Regular Transaction Queries<br>Publishing transaction/processing or any kind of risk-related reports based on the internal or external requests. Sharing data with Processing partner(s) based on the request received “within sharable parameters”. Handling transaction related queries “internal or external” and taking further suitable actions. Handling MID Closure Requests<br>Key Performance Indicators (KPIs):<br>Maintain Fraud & CB threshold based on the scheme guidelines. Managing/reviewing MIDs as a part of the Merchant post-onboarding Review. Escalate and highlight risk findings internally when necessary and take part in further discussions/action with internal or external stakeholders. Work cross-functionally with the IT/CS/Support/Compliance and other operations teams within Pay Tabs. Work with large sets of data while having the flexibility to determine the best methods for data analysis and reporting purposes.<br>Knowledge, Skills & Abilities:<br>+3 years of experience preferred similar role in payment field or banking sector. Previous experience in Card Risk/Compliance/AML/CFT with a financial institution or payment-focused company preferred. Demonstrated ability to solve critical business issues using innovative solutions for Card Risk. The ability to aggressively multi-task & set others’ expectations in a time-pressured environment remains important. Ability to approach problems in a quantitative and qualitative manner, draw meaningful conclusions, and make business recommendations. Ability to learn and adapt to new technologies High proficiency level with Microsoft Office.
Job Summary:<br>Track and monitor Pay Tabs transactions or activity that comes through the customers’ accounts. Identify and trace any suspicious or high-risk transactions, determine if there is improper activity involved, and determine if there is any risk to the Pay Tabs or its customers. Managing/Monitoring Merchant Risk. Handling queries related to transactions “internal/external” processing and fixes require “wherever applicable” for technical/non-technical failure. Managing Fraud & risk related queries received from the internal/external processing partner and suitable actions to prevent loss “if any”.<br>Essential Functions:<br>A. Transaction & Merchant Risk Monitoring Responsible for the prevention and detection of potential transaction fraud across payment channels by reviewing transactions, processing pattern and data captured, or information received from the fraud detection system “wherever available” and other available parameters. Monitor card fraud and take necessary action to protect Pay Tabs and Merchants. Contribute to the creation of fraud rules or risk & processing parameters within the system by providing analytical data to support decisions “wherever applicable/possible”Verify activities or highlighting suspicious transaction activities through email communication “with merchants” to obtain additional information regarding suspicious/confirmed fraud attempts and standard processing of the merchant. Responsible to re-present card fraud data/information with external processing partners based on the information shared/received from the merchant end. Review all alerts/communication from external/internal sources, including processing partners and ensure that appropriate actions are taken to mitigate fraud/risk or transaction processing. Ensure information flow and deliverables are met to mitigate fraud/risk by facilitating weekly/monthly dispute performance reports. Maintains the negative list of data elements of fraudulent/suspicious transactions Provide support to the Operational and Business units of the organization on fraud/risk related matters and queries. Participate in team meetings (technical/non-technical); share information and make suggestions for improvements to fraud operations or transaction processing flow. Monitoring Merchant and occasional risk review based on the processing history, Dispute history, and activity that violates Pay Tabs processing rules, business operation or other available parameters. Verify merchant information/orders “processing” as part of Merchant fulfillment review and conduct due diligence reviews for anti-money laundering purposes Merchant monitoring and further suitable action based on the risk review such as Suspension, Settlement Freeze or change in the processing parameters. Working with the IT/Tech Team for Transaction/Merchant or processing related fixes, development, and related system enhancement.<br>B. Reporting & Handling Regular Transaction Queries<br>Publishing transaction/processing or any kind of risk-related reports based on the internal or external requests. Sharing data with Processing partner(s) based on the request received “within sharable parameters”. Handling transaction related queries “internal or external” and taking further suitable actions. Handling MID Closure Requests<br>Key Performance Indicators (KPIs):<br>Maintain Fraud & CB threshold based on the scheme guidelines. Managing/reviewing MIDs as a part of the Merchant post-onboarding Review. Escalate and highlight risk findings internally when necessary and take part in further discussions/action with internal or external stakeholders. Work cross-functionally with the IT/CS/Support/Compliance and other operations teams within Pay Tabs. Work with large sets of data while having the flexibility to determine the best methods for data analysis and reporting purposes.<br>Knowledge, Skills & Abilities:<br>+3 years of experience preferred similar role in payment field or banking sector. Previous experience in Card Risk/Compliance/AML/CFT with a financial institution or payment-focused company preferred. Demonstrated ability to solve critical business issues using innovative solutions for Card Risk. The ability to aggressively multi-task & set others’ expectations in a time-pressured environment remains important. Ability to approach problems in a quantitative and qualitative manner, draw meaningful conclusions, and make business recommendations. Ability to learn and adapt to new technologies High proficiency level with Microsoft Office.
The ideal candidate is a detail-oriented team player who will be the first point of contact for visitors at the Showroom, greeting them in a polite and well-spoken manner. You will also be assigned duties as required (i.e. organization of inbound and outbound mail, administrative work, and general clerical support).<br>Responsibilities:Receiving Visitors: Receive visitors and respond accurately and promptly to a broad range of questions and issues raised. Handling Enquiries and Correspondence: Answer the telephone and assist callers or those making a broad range of inquiries by email or mail or other means with any requests for information, directing more complex matters to colleagues as necessary. Initiate contact internally and externally regularly to convey requests, provide instructions, or obtain information Business Meetings/Events Arrangement: Schedule appointments, make arrangements for meetings and conferences, and organize travel plans following instructions to ensure more senior colleagues or a senior executive make the best use of their time. On behalf of a senior colleague Administration: Produce, update, and provide best practice support on a wide range of MS documents, databases, and other departmental systems to support the work of more senior colleagues. Collect Information from Customers: Collect varied and somewhat complex information and data from customers/service users by information requirement, capturing this and inputting it into relevant forms, systems, and processes.<br>Qualifications:Bachelor's Degree Fluent in English Ability to maintain a positive attitude Excellent communication skills
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are looking for the right people people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world s largest providers of products and services to the global energy industry.</p>
<div> <div> <div> <b>Job Duties</b>
</div> <div>Under direct supervision, performs equipment rig up and rig down on location and prepares equipment for performing a job. Ensures customer satisfaction with work performed. Responsible for safe operations of service equipment, including but not limited to: DME, high pressure pumps, and/or blenders during the delivery of services in accordance with the customer&aposs job design and KPIs. Performs necessary calculations at the well site as needed. Performs data collection and data distribution on jobs as needed. Coordinates the clean up, repair, and preparation of equipment for the next job. Utilizes competency processes to enhance skills development and job performance. Must be knowledgeable of HMS and HSE standards. Promotes and contributes to safety awareness and environmental consciousness. Promotes and takes an active part in quality and continuous improvement processes. Consequences of error are easily measured and can be confined. Skills are acquired through six months of experience and completion of required competencies at current and next level. Requires completion of a high school diploma or equivalent.</div> </div> <div> <div><br></div></div></div></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel part of the experience. No matter what position you are in, there are a few things that are critical to success: creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts to get it right for our guests and our business each and every time.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D. equivalent.</p><p>Related Work Experience: No related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel part of the experience. No matter what position you are in, there are a few things that are critical to success: creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts to get it right for our guests and our business each and every time.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p><p></p></section>
<p><h4>Company description</h4>
<p>Why work for Accor?<br>
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.<br>
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p>
<h4>Job description</h4>
<p>We are seeking a professional and friendly Front Desk Agent to join our dynamic team in Cairo, Egypt. As the first point of contact for our organization, you will play a vital role in creating a welcoming and positive environment for visitors, clients, and employees. Your enthusiasm, organizational skills, and customer-focused approach will be essential in ensuring smooth daily operations and exceptional service delivery in our fast-paced corporate setting.</p>
<p><strong>Responsibilities:</strong></p>
<ul>
<li>Greet and welcome visitors with warmth and professionalism, directing them to appropriate departments or personnel</li>
<li>Answer, screen, and manage incoming phone calls, emails, and other communications with efficiency and courtesy</li>
<li>Schedule appointments and maintain calendars for executives and meeting rooms with meticulous attention to detail</li>
<li>Perform administrative tasks including data entry, filing, document preparation, and record management</li>
<li>Coordinate with various departments to facilitate smooth office operations and information flow</li>
<li>Manage incoming and outgoing mail, packages, and deliveries with care and organization</li>
<li>Maintain a clean, organized, and welcoming reception area that reflects the organization's professional standards</li>
<li>Monitor visitor access and ensure security protocols are consistently followed</li>
<li>Assist with basic office maintenance, supply inventory management, and restocking as needed</li>
<li>Support other administrative staff and team members as required to meet organizational goals</li>
<li>Handle inquiries and resolve basic issues with empathy and problem-solving skills</li>
<li>Adapt to changing priorities and work flexibly in a fast-paced environment</li>
<li>Maintain confidentiality and discretion when handling sensitive information and communications</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Excellent verbal and written communication skills in both Arabic and English</li>
<li>Strong multitasking abilities and time management skills</li>
<li>Customer service orientation with a friendly, professional, and empathetic demeanor</li>
<li>Excellent organizational skills with the ability to prioritize tasks effectively</li>
<li>Ability to work in a fast-paced environment while maintaining attention to detail</li>
<li>Professional appearance and strong phone etiquette</li>
<li>Basic problem-solving abilities and resilience in handling challenging situations</li>
<li>Adaptability and willingness to learn new skills and technologies</li>
<li>Knowledge of office management systems and visitor management protocols</li>
<li>Basic computer literacy and proficiency with Microsoft Office applications</li>
<li>Ability to handle multiple communication channels simultaneously</li>
<li>Conflict resolution skills and ability to remain calm under pressure</li>
<li>Discretion and awareness of confidentiality protocols</li>
<li>Previous experience as a front desk agent, receptionist, or in a customer-facing role (preferred)</li>
<li>Experience in the hospitality, corporate, or customer service industry (preferred)</li>
<li>Familiarity with appointment scheduling software and communication platforms (preferred)</li>
</ul>
<h4>Additional information</h4>
<p><strong>Your team and working environment:</strong></p>
<ul>
<li>A passionate and inspired team that creates unique experiences for all they meet</li>
<li>We recognize and celebrate our team and individual success</li>
</ul>
<p><strong>Hotel overview:</strong><br>
Overlooking one of Cairo’s most beautiful Nile views, Nile City Towers complex is a business destination that claims Egypt’s corporate success. Built on a total area of 16,000 sqm, Nile City Towers boasts a 170 meter Nile façade and its two towers are an anchor to an exclusive shopping center, upscale housing, a five-star hotel, 8-screen cinema, and 4 floors of underground parking.<br>
The spectacular reception leads the way to 543 elegantly designed rooms, suites, restaurants, bars, and a health club on the 25th floor with a comprehensive range of fitness facilities including a signature Willow Stream Spa as well as a sky-high swimming pool.</p>
<p><strong>Physical aspects of position (include but are not limited to):</strong></p>
<ul>
<li>Constant standing and walking throughout shift</li>
<li>Occasional ascending or descending ladders, stairs and ramps</li>
</ul>
<p><strong>Visa requirements:</strong> Must be legally permitted to work in Egypt.</p>
<h4>Our commitment to diversity & inclusion</h4>
<p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p>
<h4>What is in it for you</h4>
<ul>
<li>Employee benefit card offering discounted rates at Accor worldwide</li>
<li>Learning programs through our academies</li>
<li>Opportunity to develop your talent and grow within your property and across the world</li>
<li>Ability to make a difference through our corporate social responsibility activities, like Planet 21</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><strong>About Atos Group</strong></p><br> <p>Atos Group is a global leader in digital transformation with c. 56,000 employees and annual revenue of c. €7.2 billion (at the go-forward perimeter), operating in 54 countries under two brands - Atos for services and Eviden for products and systems. European number one in cybersecurity and a leader in cloud, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries. Atos Group is the brand under which Atos SE (Societas Europaea) operates. Atos SE listed on Euronext Paris. </p><br>
<p><br>The purpose of Atos Group is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space. </p><br><span>Role Description</span>
<p><span>The English Service Desk Representative is responsible for providing customer support and technical assistance to users in a English-speaking environment. The Service Desk Representative will handle incoming inquiries, troubleshoot technical issues, and provide timely resolution or escalate to the appropriate teams.</span></p><br>
<span>What You’ll Be Doing</span>
<span><strong>Core Responsibilities</strong></span>
<ul>
<li><span>Provide English-language support to users via phone, email, or chat, addressing inquiries, troubleshooting technical issues, and resolving problems.</span></li>
<li><span>Document and track all customer interactions and resolutions accurately in the ticketing system.</span></li>
<li><span>Escalate complex or unresolved issues to the appropriate teams or higher-level support for further investigation and resolution.</span></li>
<li><span>Follow established procedures for incident management, problem management, and service request fulfillment.</span></li>
<li><span>Maintain a high level of customer satisfaction by ensuring timely and effective response and resolution.</span></li>
<li><span>Collaborate with cross-functional teams to identify and implement process improvements and knowledge base updates.</span></li>
<li><span>Stay up-to-date with product knowledge, system updates, and industry trends to provide accurate and relevant information to customers.</span></li>
<li><span>Provide feedback to improve user documentation and knowledge base articles to enhance self-service options for customers.</span></li>
<li><span>Adhere to service level agreements (SLAs) and key performance indicators (KPIs) related to response time, resolution time, and customer satisfaction.</span></li>
<li><span>Continuously develop and enhance technical skills and knowledge through training and self-learning.</span></li>
</ul>
<span>Experience & Qualification.</span>
<ul>
<li><span>Fluent in English, both written and verbal communication skills.</span></li>
<li><span>Previous experience in a customer support or service desk role, preferably in a technical support environment.</span></li>
<li><span>Ability to analyze and resolve technical issues independently or through collaboration.</span></li>
<li><span>Excellent customer service and interpersonal skills, with the ability to handle customer inquiries professionally and empathetically.</span></li>
<li><span>Ability to work under pressure and meet tight deadlines in a dynamic and fast-paced environment.</span></li>
<li><span>Strong organizational skills, attention to detail, and the ability to multitask effectively.</span></li>
<li><span>Flexibility to work in shifts, including weekends and holidays, as per business needs.</span></li>
</ul>
<span>Skills, Knowledge & Abilities</span>
<ul>
<li><span>Strong problem-solving and troubleshooting skills</span></li>
<li><span>Adaptability.</span></li>
<li><span>Self-learning.</span></li>
<li><span>Critical thinking.</span></li>
<li><span>Problem-solving.</span></li>
<li><span>Attention to detail.</span></li>
<li><span>Communication and teamwork.</span></li>
</ul>
<p><span><strong><u>Performance Standards</u></strong></span></p><br>
<ul>
<li><span>Response Time.</span></li>
<li><span>First Contact Resolution.</span></li>
<li><span>Customer Satisfaction.</span></li>
<li><span>Ticket Documentation and Management.</span></li>
<li><span>Technical Knowledge.</span></li>
<li><span>Language Proficiency.</span></li>
<li><span>Incident Resolution Time.</span></li>
<li><span>Quality of Service.</span></li>
<li><span>Knowledge Sharing.</span></li>
<li><span>Professionalism and Collaboration.</span></li>
</ul> <p>Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all.<br> </p><br> <p>Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria. Find out more on our CSR commitment. </p><br> <p><br><strong>Choose your future. Choose Atos.</strong></p><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job Purpose Review the credit investigation process and the customer field visits, customer s buyers and suppliers to participate in the preparation of the credit information report & recommendation, including reputation of key shareholders, the company and its products, company s positioning in the market compared to competition Description Credit Investigation: 1. Supervise the team s activities to ensure high quality credit investigation function through comprehensive market, desktop checks, and site visits to customers, buyers and Suppliers as deemed necessary on Customers applying for credit facilities prior to providing feedback. 2. Ensure Market scan to include: Reputation of Key shareholders, the company and its products, the market perception of the company s performance compared to competition over the agreed upon period of time 3. Review the reports and give recommendations are highlighting any negative feedback that might lead to losses for the portfolio. 4. Supervise Field investigation of potentially fraudulent transactions referred by the Fraud team. 5. Conduct periodical team meetings to follow up and monitor the team activities and discuss any issues that may arise 6. Liaise with the Key stakeholders: Other Business Banking Risk Functions, Business Banking asset distribution Policies, Processes and Procedures 7. Implement approved department policies, processes, and procedures and monitor adherence so that work is carried out in a controlled manner Day- to-day operations 8. Implement the day-to-day operations assigned for the department to ensure compliance with the established standards and procedures Compliance 9. Comply with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIB s sound legal position and mitigate any potential risks Supervision 10. Supervise the activities and work of subordinates to ensure that all work within a specific area is carried out in an efficient manner and in compliance with the set policies, processes and procedures</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree of commerce, Business Administration, accounting or equivalent.</li><li>Minimum 5-7 years investigation in SME/Corporate in CIB or another institution.</li><li>Analytical skills.</li><li>Good market contacts and network in other banks. financial institutions and geographies</li><li>Inquisitive nature, maturity and good communication skills</li><li>Process driven and disciplined</li><li>Very good command of English.</li><li>Good Computer skills.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards. Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area. Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TV's and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Display basic computer skills including inputting air handler schedules and making temperature changes.<br>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS <br>Education: High school diploma or G.E.D equivalent.<br>Related Work Experience: Some experience in general maintenance, exterior and interior surface preparation and painting.<br>Experience in hotel engineering or maintenance a plus.<br>Supervisory Experience: No supervisory experience. <br>REQUIRED QUALIFICATIONS<br>License or Certification: Driver’s License<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p><h4>Position summary</h4>
<p>Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build an experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.</p>
<p>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.</p>
<h4>Preferred qualifications</h4>
<ul>
<li><strong>Education:</strong> High school diploma or G.E.D. equivalent.</li>
<li><strong>Related work experience:</strong> No related work experience.</li>
<li><strong>Supervisory experience:</strong> No supervisory experience.</li>
<li><strong>License or certification:</strong> None.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts to get it right for our guests and our business each and every time.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Education: high school diploma or G.E.D. equivalent.</li><li>Related Work Experience: Less than 1 year related work experience.</li><li>Supervisory Experience: No supervisory experience.</li><li>License or Certification: None</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>The Mövenpick Hotel Cairo-Media City is located in the vibrant 6th of October City, offering easy access to Cairo's attractions and just a short distance from Cairo International Airport. The hotel is in close proximity to iconic landmarks like the Great Pyramids of Giza and Sphinx, Dream Park, and a 27-hole golf course. The hotel's unique location alongside Media Production City studios provides guests with a blend of fantasy and tradition, creating a memorable experience.<br> </p><br><br>Job Description<br><br><ul><li>Greet guests warmly and professionally upon arrival, answering any initial inquiries.</li><li>Schedule and confirm appointments, ensuring accuracy and availability.</li><li>Provide information about spa services, packages, and promotions.</li><li>Handle guest requests and inquiries promptly and efficiently.</li><li>Address any guest concerns or complaints with professionalism and empathy, seeking resolution.</li><li>Build and maintain strong relationships with guests to foster loyalty.</li><li>Manage the reception area, ensuring it is clean, organized, and well-stocked.</li><li>Answer and direct phone calls professionally.</li><li>Process payments and handle cash transactions accurately.</li><li>Maintain accurate records of appointments, guest information, and daily transactions.</li><li>Assist with inventory management of spa products and supplies.</li><li>Prepare treatment rooms for each guest, ensuring they are clean, stocked, and welcoming.</li><li>Assist therapists with guest check-in and check-out procedures as needed.</li><li>Promote spa memberships, packages, and special offers.</li><li>Provide information about spa events and promotions.</li><li>Assist with the development of marketing materials as needed.</li></ul><br>Qualifications<br><br><ul><li>High school diploma or equivalent.</li><li>Prior experience in customer service, hospitality, or a related field preferred.</li><li>Excellent communication and interpersonal skills.</li><li>Strong organizational and time-management skills.</li><li>Ability to work independently and as part of a team.</li><li>Proficiency in Microsoft Office 1 Suite or similar software.</li></ul> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>JOB TITLE</strong><br>Mall Associate | MAF Properties | West Region<br><strong>ROLE SUMMARY</strong><br>The position is responsible to manage all the Centre related administrative tasks to ensure smooth day to day functioning of the assigned Centre including reporting to the Centre Management on a timely basis.<br><strong>ROLE PROFILE</strong></p><br><br><ul><li>Coordinate document collection, payments, and administrative processes.</li><li>Manage petty cash records, reconciliations, and financial documentation.</li><li>Administer operational systems and portals (Procurement, Legal, PMHUB, DocuSign, etc.).</li><li>Process procurement and payment requests while ensuring compliance with approval and financial control procedures.</li><li>Support tenant relations, including communications, onboarding/offboarding, training, and portal updates.</li><li>Maintain operational records, reports, and audit documentation, ensuring timely implementation of audit findings.</li><li>Coordinate with internal teams and Finance on invoices, refunds, insurance certificates, and operational requirements.</li><li>Prepare and provide operational reports, fact sheets, and monthly inputs to support asset management and decision-making.</li></ul><p><br><strong>REQUIREMENTS</strong></p><br><br><ul><li>Bachelor’s degree in Business Administration or a related field.</li><li>3–5 years of experience in administration, reporting, and operational support.</li><li>Retail or shopping mall experience is preferred, ideally within the GCC.</li><li>Strong reporting and documentation skills.</li><li>Experience managing purchase orders (POs), invoicing, and payments.</li><li>Experience maintaining budgets and financial records.</li></ul><p><br><strong>WHAT WE OFFER</strong></p><br><br><ul><li>At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!</li><li>Work in a friendly environment, where everyone shares positive vibes and excited about our future.</li><li>Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.</li></ul><br> <br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Description</span><br><span></span><p>Job PURPOSE</p><br><p>To finalize and complete the needed documents and open the payroll customers’ accounts in addition to offering and x-selling other bank’s products in alignment with the bank’s policies and procedures</p><br><p>KEY ACCOUNTABILITIES</p><br><p>Process Implementation</p><br><p>1. Obtain the needed documents from the companies employees and open the payroll accounts in a timely manner to maintain accurate records in alignment with work policies and procedures</p><br><p>2. Present and cross sell the bank’s products (Cards/Loans) to the new companies’ customers and maximize the penetration of the current payroll customers</p><br><p>3. Attend regular meetings to review weekly/ daily/ monthly sales activities, progress on goals, and status of prospective customers</p><br><p>4. Develops and maintains strong working relationships with companies and employees to ensure their continued satisfaction with the products and banking services offered and market new products and services</p><br><p>5. Solve problems/complaints from customers and maintain strong relations with the segment customers</p><br><p>Policies, Processes and Procedures</p><br><p>6. Follows all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner</p><br><p>Day- to-day operations</p><br><p>7. Follows the day-to-day operations related to own jobs in the Payroll Acquisition Channels department to ensure continuity of work</p><br><p>Compliance</p><br><p>8. Complies with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIB’s sound legal position and mitigate any potential risks</p><br><br> <br> <span>Qualifications</span><br><span></span><p>Qualifications and experience</p><br><p>• Bachelor’s degree of Commerce, Business Administration, Accounting or its equivalent</p><br><p>• 0 - 1 years of relevant experience</p><br><p>Skills and Knowledge</p><br><p>• Good command of English and Arabic languages</p><br><p>• Basic selling skills</p><br><p>• Knowledgeable of banking products and services and a good motivator for enhanced performance</p><br><p>• Leadership skills, strong communication skills, strong interpersonal relations skills, strong marketing and sales capabilities"</p><br><br> </div>
<p><h4>Company description</h4>
<p>The Mövenpick Hotel Cairo-Media City is located in the vibrant 6th of October City, offering easy access to Cairo's attractions and just a short distance from Cairo International Airport. The hotel is in close proximity to iconic landmarks like the Great Pyramids of Giza and Sphinx, Dream Park, and a 27-hole golf course. The hotel's unique location alongside Media Production City studios provides guests with a blend of fantasy and tradition, creating a memorable experience.</p>
<br>
<h4>Job description</h4>
<p>Greet guests warmly and professionally upon arrival, answering any initial inquiries.<br>
Schedule and confirm appointments, ensuring accuracy and availability.<br>
Provide information about spa services, packages, and promotions.<br>
Handle guest requests and inquiries promptly and efficiently.<br>
Address any guest concerns or complaints with professionalism and empathy, seeking resolution.<br>
Build and maintain strong relationships with guests to foster loyalty.<br>
Manage the reception area, ensuring it is clean, organized, and well-stocked.<br>
Answer and direct phone calls professionally.<br>
Process payments and handle cash transactions accurately.<br>
Maintain accurate records of appointments, guest information, and daily transactions.<br>
Assist with inventory management of spa products and supplies.<br>
Prepare treatment rooms for each guest, ensuring they are clean, stocked, and welcoming.<br>
Assist therapists with guest check-in and check-out procedures as needed.<br>
Promote spa memberships, packages, and special offers.<br>
Provide information about spa events and promotions.<br>
Assist with the development of marketing materials as needed.</p>
<br>
<h4>Qualifications</h4>
<ul>
<li>High school diploma or equivalent.</li>
<li>Prior experience in customer service, hospitality, or a related field preferred.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Strong organizational and time-management skills.</li>
<li>Ability to work independently and as part of a team.</li>
<li>Proficiency in Microsoft Office Suite or similar software.</li>
</ul></p><p></p>