Medical Representative Jobs in Egypt

<p>Role Summary</p><p>&nbsp;</p><p>We are seeking a dynamic, self-motivated, and target-driven Marketing Officer to join Ahmed Farid Radiology Centers in Qalyubia, Egypt. In this entry-level role, you will be responsible for promoting the center’s radiology and diagnostic imaging services to physicians, clinics, hospitals, and healthcare professionals. You will build and maintain strong professional relationships, increase referrals, expand the center’s presence within the assigned territory, and contribute to achieving business growth and marketing objectives. This opportunity is ideal for ambitious fresh graduates and early-career professionals who are eager to build a successful career in healthcare marketing and medical promotion.</p><p>Key Responsibilities</p><ul><li>Promote and sell pharmaceutical products to physicians, pharmacists, and healthcare organizations across assigned territories in Qalyubia.</li><li>Achieve and exceed monthly and annual sales targets through strategic territory management and scheduled call plans.</li><li>Build and maintain long-term professional relationships with doctors, key opinion leaders (KOLs), and pharmacy staff.</li><li>Organize scientific presentations, product demonstrations, and medical roundtables for healthcare professionals.</li><li>Gather and analyze market feedback, customer needs, and competitor intelligence to inform business strategies.</li><li>Maintain accurate call records, client logs, and daily activity reports using company CRM tools.</li><li>Participate actively in team meetings, medical conferences, and ongoing product training sessions.</li><li>Comply strictly with company policies, legal guidelines, and ethical pharmaceutical marketing standards.</li></ul><p>Qualifications &amp; Requirements</p><ul><li>Bachelor's degree in Pharmacy, Medicine, Veterinary Medicine, or Science (Biochemistry/Biology).</li><li>0 to 1 year of experience in pharmaceutical sales (Fresh graduates are strongly encouraged to apply).</li><li>Based in Qalyubia or willing to cover the Qalyubia region daily.</li><li>Solid foundational knowledge of pharmacology, medical terms, and territory sales processes.</li><li>Completed, exempted, or postponed military service status for male applicants.</li></ul><p>Required Skills</p><ul><li>Excellent communication, interpersonal, and active listening skills.</li><li>Strong presentation, negotiation, and persuasive abilities.</li><li>Good command of written and spoken English.</li><li>High energy, self-discipline, resilience, and a result-oriented mindset.</li><li>Proficiency in basic computer applications (MS Office) and digital reporting tools.</li><li>Valid driver's license is preferred.</li></ul><p>Benefits &amp; Perks</p><ul><li>Competitive fixed base salary with a lucrative, performance-driven sales incentive scheme.</li><li>Comprehensive health, medical, and social insurance coverage.</li><li>Car allowance or company car provided upon meeting criteria.</li><li>Structured training programs and continuous professional development.</li><li>Clear career advancement pathways into senior territory, key account, or product management roles.</li></ul>

????Role Description:- Achieving the target of selling premium cards.- Receiving forms from corporate officers and reviewing documents and attachments.- Entering data of targeted clients into the system.- Communicating with potential clients and acquiring them.- Working on activating inactive cards.- Completing remaining documentation for rejected forms.- Following up on increasing credit limits for cardholders.<br>????Qualifications:- 0-3 years of work experience ( Banking sector - Consumer finance - Insurance ) is a must.- Bachelor's degree.- Communication skills.- Presentable.<br>????Benefits:- Premium Card Employee.- Profit Share.- Social & Medical Insurance. - Training Plan.- A fast-paced, high-performing team.- Life Insurance.- Rewards & Recognitions.- Learning & Development opportunities.

????Role Description:- Achieving the target of selling premium cards.- Receiving forms from corporate officers and reviewing documents and attachments.- Entering data of targeted clients into the system.- Communicating with potential clients and acquiring them.- Working on activating inactive cards.- Completing remaining documentation for rejected forms.- Following up on increasing credit limits for cardholders.<br>????Qualifications:- 0-3 years of work experience ( Banking sector - Consumer finance - Insurance ) is a must.- Bachelor's degree.- Communication skills.- Presentable.<br>????Benefits:- Premium Card Employee.- Profit Share.- Social & Medical Insurance. - Training Plan.- A fast-paced, high-performing team.- Life Insurance.- Rewards & Recognitions.- Learning & Development opportunities.

Basic Salary 17100 EGP Gross KPIs 3250 EGPNight shift allowance 1200 EGPSales Bonus Paid training Free transportation Social and medical insurance<br>Requirements:Graduates/Dropouts only Fluency in English (B2+/C1 Level) Egyptian citizen Night/Overnight shifts Location: 6th of October City<br>If these details are not suitable, please refrain from applying ????

????Role Description:- Achieving the target of selling premium cards.- Receiving forms from corporate officers and reviewing documents and attachments.- Entering data of targeted clients into the system.- Communicating with potential clients and acquiring them.- Working on activating inactive cards.- Completing remaining documentation for rejected forms.- Following up on increasing credit limits for cardholders.<br>????Qualifications:- 0-3 years of work experience ( Banking sector - Consumer finance - Insurance ) is a must.- Bachelor's degree.- Communication skills.- Presentable.<br>????Benefits:- Premium Card Employee.- Profit Share.- Social & Medical Insurance. - Training Plan.- A fast-paced, high-performing team.- Life Insurance.- Rewards & Recognitions.- Learning & Development opportunities.

????Role Description:<br>- Achieving the target of selling premium cards.<br>- Receiving forms from corporate officers and reviewing documents and attachments.<br>- Entering data of targeted clients into the system.<br>- Communicating with potential clients and acquiring them.<br>- Working on activating inactive cards.<br>- Completing remaining documentation for rejected forms.<br>- Following up on increasing credit limits for cardholders.<br><br>????Qualifications:<br>- 0-3 years of work experience ( Banking sector - Consumer finance - Insurance ) is a must.<br>- Bachelor's degree.<br>- Communication skills.<br>- Presentable.<br><br>????Benefits:<br>- Premium Card Employee.<br>- Profit Share.<br>- Social & Medical Insurance. <br>- Training Plan.<br>- A fast-paced, high-performing team.<br>- Life Insurance.<br>- Rewards & Recognitions.<br>- Learning & Development opportunities.

BRAND AMBASSADORS NEEDED<br>Company Profile:Incandesce Pharmaceuticals. is an Egyptian pharmaceutical company committed to enhancing quality of life and providing peace of mind through patient-focused healthcare solutions. The company produces a wide range of pharmaceutical products, including CNS, biological biosimilar, nutraceutical, GIT, CVS, anti-infective, and OTC products. With a goal to become one of the top 20 pharmaceutical companies by 2026, INCANDESCE. is dedicated to being both an excellent place to work and a leader in the pharmaceutical industry. At Incandesce Pharmaceuticals, we believe that, PEOPLE WHO MAKE THE DIFFERENCE accordingly they are the most important asset we have Stemming from that, we have a current opening for which we invite interested and eligible candidates to apply; namely Medical Representative as per the following details:<br>Designation: Medical Representative Job Grade: SF001Territory: Alex Center<br>Responsibilities:Medical representatives are the key point of contact between Incandesce Pharmaceuticals and healthcare professionals, promoting product awareness, answering queries, providing advice and introducing new products Company’s representation within an assigned territory with the goal of extending the values of the products to the community Achieving sales goals by implementing marketing and sales strategies aimed at effectively promoting company’s products to different healthcare professionals Determining and recommending the most appropriate products and approved usage for the needs of the customers Keeping up-to-date with the latest clinical data supplied by the company, and interpreting, presenting and discussing this data with health professionals during presentations Monitoring competitor activity and competitors’ products<br>Qualifications:· Health or life sciences related degree· Goal-orientation with a high level of personal and business integrity· Excellent interpersonal and customer care skills· Ability to work successfully both autonomously and as part of a team environment· A passion for success, with enthusiasm and proven sales ability· Good communication skills with English language proficiency<br>Why Incandesce Pharmaceuticals?<br>At Incandesce, we have inexhaustible and sustainable commitment to talents through engaging and developing them in a career-growth driven organizational culture. With us, there are always opportunities to break new ground. We empower you to fulfill your ambitions, and our diverse businesses offer various career moves to seek new horizons. We trust you with responsibility early on and support you to draw your own career map that is responsive to your aspirations and priorities in life. Join us and bring your curiosity to life! You love a good challenge. You are the first to roll up your sleeves and work with relentless energy until you solve the unsolvable, beat the unbeatable and you always come out on top. Passable doesn't cut it - you've got fire in your belly to learn more, do more and be more. For you, the sweetest success is shared success and you're known for your good nature. You'll fit right in at Incandesce Pharmaceuticals where we surround ourselves with the most talented and agile professionals in the industry, but we check our egos at the door. You can follow us via:Website :https://www.incandesce.net<br>Industry Pharmaceutical Manufacturing<br>Employment Type Full-time

"The best apply, the rest wonder why"<br><br>At Incandesce Pharmaceuticals, we believe that PEOPLE WHO MAKE THE DIFFERENCE accordingly they are the most important asset we have Stemming from that, we have a current opening for which we invite interested and eligible candidates to apply, namely Medical Representatives as per the following details:<br>Designation: Medical Representative Job Grade: s F001/s F002Territory: Gharbia ITerritory: Gharbia III<br><br>Interested candidates can apply as well via: hr@incandesce.net<br>Job Description A. Essential Duties and Responsibilities:1. Business Knowledge:Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies including Incandesce products, strategies, skills and organization Understand regional and territory’s business objectives and strategies through participating in Cycle and Sales Meetings Attend business meetings and team building activities, share professional promotion experiences, market intelligence with the team and support manager to achieve overall team objectives Proactively participate in business knowledge and skills learning as required by the company. And effectively apply knowledge and skills into day-to-day professional promotion activities Understand customer medical diagnosis and application on Incandesce’s products, submit reports as required by the company in a timely manner Establish and develop professional relationship with customers- Build a constructive and effective external network Detail products in priorities of customers specialty and type of patient profiles2. Strategy Implementation:Execute the visiting plan to determined targeting, coverage and frequency targets Build relationships with target customers to gain product endorsement to generate sales Manage multiple tasks and projects at the same time in accordance with the deadlines and objectives as stated in the Sales Action Plan Provide the customers with the needed information and services Evaluate and interpret sales results of own products and territory Evaluate all activities based on ROI3. Territory Management:Timely and correctly record related information into CRM system per company standards (like call frequency and coverage, meetings, and medical information provision quality, etc). Support manager to ensure the efficiency of systems and processes that enable field-force performance to be reviewed and assessed in both qualitative and quantitative means Organize and attend a fixed number of “events” focusing on the company’s strategic intent Act in line with territory ownership spirit and mind set Provide historical records by maintaining records on area and customer sales. Contribute to team effort by accomplishing related results as needed Give complete, comprehensible and accurate feedback containing all significant events in the territory Job Requirements B. Qualification/Knowledge/Experience:Level of education: Life Science Degree (Pharmacy, Veterinary or Science) Experience : Previous experience of Pharmaceutical promotion is essential Language : Good command of English IT Literacy : Basic knowledge of MS-Office Why Incandesce Pharmaceuticals? At Incandesce , we have inexhaustible and sustainable commitment to talents through engaging and developing them in a career-growth driven organizational culture. With us, there are always opportunities to break new ground. We empower you to fulfill your ambitions, and our diverse businesses offer various career moves to seek new horizons. We trust you with responsibility early on and support you to draw your own career map that is responsive to your aspirations and priorities in life. You can follow us via:https://www.linkedin.com/company/incandesce-pharma/?view AsMember=true<br>Website :https://www.incandesce.net/<br> What's on Offer:Competitive Compensation Package - Attractive salary with performance-based incentives. Career Growth Opportunities - Be part of a dynamic team with regional exposure and leadership potential. Innovative & Data-Driven Environment - Work with advanced sales systems and analytics tools. Collaborative Work Culture - Engage with cross-functional teams and industry experts. Impactful Role - Play a key part in shaping sales strategies and driving business success.<br>Equal Employer Statement (EES):Incandesce Pharmaceuticals is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, gender identity or expression, age disability, or other characteristics protected by prevailing regulations, practice or customs/traditions

???? WE’RE HIRING | TELE SALES REPRESENTATIVE ????<br>Looking for a new career opportunity? Join our team as a Tele Sales Representative ????✨<br>???? Salary: Starting from 11K + Commission + Bonus + KPI Package<br>???? Shifts:• 10 AM – 6 PM• 11 PM – 7 PM<br>???? Days Off: 2 days off<br>Residence in Giza ia a must <br>Expereince at least 1 year in telesales or customer service <br>✨ What We Offer:• Social & Medical Insurance• Career Growth Opportunities• Training & Development• Friendly & Supportive Work Environment ????<br>???? Location: Hadayek El Ahram – Giza<br>???? Interested? Send your CV now!???? 01029908791<br>???? Don’t miss this opportunity—apply now!

e Clerx is hiring Customer Service Representatives for its English Account! ????????<br><br>Join our Open Hiring Day and take the next step in your career with an international company.<br><br>???? Open Day: Saturday, September 12th<br>⏰ Time: 10:00 AM – 5:00 PM<br>???? Location: Maadi Technology Park – Building MB3, Cairo<br><br>???? Salary:<br>Up to 21,000 EGP NET including KPI<br><br>???? What We Offer:<br>• Medical & Social Insurance<br>• Transportation Provided<br>• Career Growth Opportunities<br>• Rotational Shifts<br>• Night & Overnight Shifts<br>• Door-to-Door Transportation for eligible night/overnight shifts<br><br>???? Requirements:<br>• Graduate-level education<br>• English Level B2 or above<br>• Strong communication and customer service skills<br>• Comfortable working rotational shifts, including night & overnight shifts<br>• Able to work on-site at Maadi Technology Park<br>• Strong willingness to attend the Open Hiring Day<br><br>⭐ Previous customer service experience is a plus.<br><br>If you're looking for a new opportunity in an international work environment, apply now and join us at the e Clerx Open Hiring Day!<br><br>Good luck! ????

???? We're Hiring!!<br>We are hiring Call Center Agents<br><br>Join one of the largest banks in Egypt and kick-start your career in the banking sector.<br><br>???? Location: Smart Village, ( October City)<br>⸻<br>What we offer:<br>• Gross Salary 10,500 <br> • Attractive incentives and profit sharing <br>• Rotational shifts with 2 days off per week <br>• Transportation provided ( Door to door for Females)<br>• Medical & social insurance<br>• Paid training provided<br>⸻<br>Who can apply:<br>• Fresh graduates are welcome to apply<br>• Very good to excellent English level<br>• Bachelor’s degree in any field<br>• Strong communication and interpersonal skills<br>⸻<br>???? To Apply: <br>Send your cvby this email: <br>Souhilla.osama@go-partners.com <br>OR<br>Send your CV via Whats App 01034495334 and mention “Call center ”<br><br>#CIB #Banking Jobs #Bank Sector #HR #Fresh Graduates #Customer Service ##Call Center #English Accounts #Career Opportunity #Cairo Jobs #Banking #Apply Now #Jobs InEgypt #Hiring

e& CX Solutions is looking for very good to excellent English speakers to join Etisalat UAE via calls and support UAE customers.<br><br>✅ Requirements:<br> • Graduate of any major<br> • English B1+<br> • Rotational shifts flexibility<br><br>✔️ What’s in it for you?<br><br> ???? Net Salary up to 15K EGP<br><br> ???? Fast career growth (In-source)<br><br> ???? Social & medical insurance<br><br> ???? 3K bonus<br><br> ???? Referral bonus 6K EGP<br><br> ✈️ Opportunity to travel to UAE<br><br>???? Maadi – Degla Square (No transportation)

Why SPI? At Sakr Pharmaceuticals Industry, we maintain an unwavering commitment to our talent, engaging and developing our people within a culture driven by career growth and innovation. Joining our team means stepping into an environment where there are continuous opportunities to break new ground and represent elite, premium brands. We empower our team to fulfill their professional ambitions. Our diverse portfolio provides various avenues for career advancement, allowing you to seek new horizons. We entrust you with responsibility early on and provide the robust support necessary to map a career trajectory that aligns with your personal aspirations and life priorities. About The Company Sakr Pharmaceuticals is a newly launched, dynamic Egyptian pharmaceutical entity committed to enhancing the quality of life through sophisticated, patient-focused healthcare solutions. Specializing in premium-grade products, we are actively expanding our footprint with dedicated nutraceutical and cosmeceutical lines, including our signature Botanira Clair range. Driven by a strategic vision to rank among the top 100 pharmaceutical companies in Egypt by 2030, Sakr Pharmaceuticals is dedicated to setting the standard for quality in the industry while cultivating an exceptional workplace for top-tier professionals. Your health, our story.<br>Vacancy Details Role: Medical Representative Location: Ainshams ,Nasrcity ,Matyria ,Shobra,shobra el kheima,Elsalam Reporting to: District Sales Manager<br>Job Purpose The Medical Representative serves as the primary ambassador for Sakr Pharmaceuticals within an assigned territory. This role is dedicated to promoting our premium healthcare solutions to Healthcare Professionals (HCPs), maximizing territory sales performance, and ensuring all field activities align strictly with the company's strategic vision.<br>A. Essential Duties and Responsibilities1. Territory Management & Sales Execution Assume full ownership of the assigned territory to drive commercial success, market penetration, and prescription generation for our targeted product lines. Develop and execute comprehensive daily and weekly routing plans to ensure optimal coverage and frequency of visits to targeted physicians, pharmacies, and hospitals. Expand the customer base by building rapport, identifying new market opportunities, and elevating customer service standards. Ensure the optimal availability of products across the territory by regularly checking pharmacy stock levels and facilitating seamless distribution channels.2. Customer Engagement & Relationship Building Cultivate and maintain sustainable, strategic partnerships with Key Opinion Leaders (KOLs), physicians, and pharmacists within designated therapy areas. Comprehensively understand and execute marketing strategies, effectively communicating balanced, accurate, and persuasive scientific information about our premium product lines. Organize and execute impactful group presentations, round table discussions, and scientific meetings to educate HCPs on our portfolio. Maintain a clear understanding of the competitive landscape, proactively gathering and sharing market intelligence and customer feedback with the District Sales Manager.3. Operational Excellence & Product Knowledge Maintain a continuous, high-level understanding of relevant disease states, clinical data, and product knowledge to act as a trusted advisor to healthcare professionals. Achieve or exceed assigned sales targets and operational objectives while effectively managing the territory budget and promotional resources. Monitor daily field activities and promptly record all customer interactions via the CRM system to ensure accurate data tracking and actionable insights. Actively participate in Training Needs Analyses (TNA) and ongoing coaching sessions to elevate selling skills and scientific expertise. B. Qualifications and Experience Education: Bachelor’s Degree in Life Sciences (Pharmacy, Veterinary Medicine, or Science). Experience: 0–3 years of experience in pharmaceutical sales. Prior experience promoting premium Ortho &Im brands is highly advantageous. Skills: Exceptional communication, presentation, and negotiation skills. High emotional intelligence, self-motivation, and a professional, elite demeanor suited for representing a premium brand.

Intelcia is hiring English Customer Service Representatives <br>Compensation & Benefits:<br>14,000 Net Basic Salary<br>$100 KPI Bonus<br>Unlimited Incentives ($7 per sale )<br>Fully Paid Training<br>Social & Medical Insurance<br>Transportation Provided<br>Work Details:<br>Locations: Office-based in Cairo Zayed - Maadi & Alexandria (Borg El Arab / Silicon Valley).<br>Schedule: 9-hour rotational shifts (includes 1-hour break). 5 working days, 2 days off.<br>Perk: Full flexibility to swap shifts and days off with coworkers.<br>Requirements:<br>Fluency in English

Join the Team.. Live The Dream..<br>At Incandesce Pharmaceuticals, we believe that PEOPLE WHO MAKE THE DIFFERENCE accordingly they are the most important asset we have Stemming from that, we have a current opening for which we invite interested and eligible candidates to apply, namely Medical Representatives as per the following details:<br>Designation: Medical Representative Job Grade: s F001/s F002Territory: Faisal/Haram<br>Interested candidates can apply as well via: hr@incandesce.net<br>Job Description A. Essential Duties and Responsibilities:1. Business Knowledge:Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies including Incandesce products, strategies, skills and organization Understand regional and territory’s business objectives and strategies through participating in Cycle and Sales Meetings Attend business meetings and team building activities, share professional promotion experiences, market intelligence with the team and support manager to achieve overall team objectives Proactively participate in business knowledge and skills learning as required by the company. And effectively apply knowledge and skills into day-to-day professional promotion activities Understand customer medical diagnosis and application on Incandesce’s products, submit reports as required by the company in a timely manner Establish and develop professional relationship with customers- Build a constructive and effective external network Detail products in priorities of customers specialty and type of patient profiles2. Strategy Implementation:Execute the visiting plan to determined targeting, coverage and frequency targets Build relationships with target customers to gain product endorsement to generate sales Manage multiple tasks and projects at the same time in accordance with the deadlines and objectives as stated in the Sales Action Plan Provide the customers with the needed information and services Evaluate and interpret sales results of own products and territory Evaluate all activities based on ROI3. Territory Management:Timely and correctly record related information into CRM system per company standards (like call frequency and coverage, meetings, and medical information provision quality, etc). Support manager to ensure the efficiency of systems and processes that enable field-force performance to be reviewed and assessed in both qualitative and quantitative means Organize and attend a fixed number of “events” focusing on the company’s strategic intent Act in line with territory ownership spirit and mind set Provide historical records by maintaining records on area and customer sales. Contribute to team effort by accomplishing related results as needed Give complete, comprehensible and accurate feedback containing all significant events in the territory Job Requirements B. Qualification/Knowledge/Experience:Level of education: Life Science Degree (Pharmacy, Veterinary or Science) Experience : Previous experience of Pharmaceutical promotion is essential Language : Good command of English IT Literacy : Basic knowledge of MS-Office Why Incandesce Pharmaceuticals? At Incandesce , we have inexhaustible and sustainable commitment to talents through engaging and developing them in a career-growth driven organizational culture. With us, there are always opportunities to break new ground. We empower you to fulfill your ambitions, and our diverse businesses offer various career moves to seek new horizons. We trust you with responsibility early on and support you to draw your own career map that is responsive to your aspirations and priorities in life. You can follow us via:https://www.linkedin.com/company/incandesce-pharma/?view AsMember=true<br>Website :https://www.incandesce.net/<br> What's on Offer:Competitive Compensation Package - Attractive salary with performance-based incentives. Career Growth Opportunities - Be part of a dynamic team with regional exposure and leadership potential. Innovative & Data-Driven Environment - Work with advanced sales systems and analytics tools. Collaborative Work Culture - Engage with cross-functional teams and industry experts. Impactful Role - Play a key part in shaping sales strategies and driving business success.<br>Equal Employer Statement (EES):Incandesce Pharmaceuticals is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, gender identity or expression, age disability, or other characteristics protected by prevailing regulations, practice or customs/traditions

e& CX Solutions is looking for very good to excellent English speakers to join Etisalat UAE via calls and support UAE customers.<br><br>✅ Requirements:<br> • Graduate of any major<br> • English B2<br> • Rotational shifts flexibility<br><br>✔️ What’s in it for you?<br><br> ???? Net Salary up to 15K EGP + incentives <br><br> ???? Fast career growth (In-source)<br><br> ???? Social & medical insurance<br><br> ???? 3K bonus<br><br> ???? Referral bonus 6K EGP<br><br> ✈️ Opportunity to travel to UAE<br><br>???? Maadi – Degla Square (No transportation)

e& CX Solutions is looking for very good to excellent English speakers to join Etisalat UAE via calls and support UAE customers.<br><br>✅ Requirements:<br> • Graduate of any major<br> • Fluent English <br> • Rotational shifts flexibility<br><br>✔️ What’s in it for you?<br><br> ???? Net Salary up to 15K EGP<br><br> ???? Fast career growth (In-source)<br><br> ???? Social & medical insurance<br><br> ???? 3K bonus<br><br> ???? Referral bonus 6K EGP<br><br> ✈️ Opportunity to travel to UAE<br><br>???? Maadi – Degla Square (No transportation)

e& CX Solutions is looking for excellent English speakers to join Etisalat UAE and support UAE customers.✅ Requirements:• Graduate of any major• Fluent English• Rotational shifts flexibility<br>✔️ What’s in it for you????? Net Salary up to 15K EGP???? Fast career growth (In-source)???? Social & medical insurance???? 3K bonus???? Referral bonus 6K EGP✈️ Opportunity to travel to UAE<br>???? Maadi – Degla Square (No transportation)

e& CX Solutions is looking for excellent English speakers to join Etisalat UAE and support UAE customers.<br>✅ Requirements: • Graduate of any major • Fluent English • Rotational shifts flexibility<br>✔️ What’s in it for you?<br> ???? Net Salary up to 15K EGP<br> ???? Fast career growth (In-source)<br> ???? Social & medical insurance<br> ???? 3K bonus<br> ???? Referral bonus 6K EGP<br> ✈️ Opportunity to travel to UAE<br>???? Maadi – Degla Square (No transportation)

Company Description Alorica is a global customer experience (CX) provider that partners with leading brands to design and deliver interactions that build long-term customer relationships. As a full-service CX organization, Alorica combines proven performance, industry expertise, and advanced technologies to create measurable business outcomes. The company is recognized for challenging convention, nurturing strong client partnerships, and living its values of integrity and authenticity. With a workforce of 100,000 professionals across 17 countries, Alorica serves more than 250 brands in over 75 languages. Team members join a culture that values curiosity, creativity, connection, and commitment to continuous improvement.<br>Role Description This is a full-time, on-site role based in Giza, supporting Medical and Airline accounts for B2-level English speakers who are graduates. The role involves handling inbound and outbound customer interactions, addressing inquiries related to medical and airline services, and providing accurate information on policies, bookings, changes, and assistance options. Team members will resolve issues, manage complaints professionally, and escalate complex cases when needed, while following company procedures and compliance standards. Daily responsibilities include documenting interactions, updating customer records, and coordinating with internal teams to ensure timely and effective solutions. The role also requires meeting performance targets, maintaining a high level of service quality, and contributing to a positive, collaborative work environment.<br>Qualifications<br> Strong Communication skills, including clear spoken and written English at B2 level. Customer Service skills with the ability to handle inquiries, resolve issues, and manage complaints professionally. Knowledge or interest in Airlines and Aviation, including basic understanding of bookings, ticketing, and travel regulations. Sales skills with the ability to identify customer needs, recommend suitable services, and support upselling or cross-selling when appropriate. Bachelor’s degree (or equivalent) in any field; prior experience in call centers, customer support, or travel/medical services is an advantage. Ability to work on-site in Giza, follow structured processes, and meet performance KPIs in a fast-paced environment. Proficiency with computer systems and CRM tools, with strong attention to detail and accurate data entry. Flexibility to work shifts, strong problem-solving skills, and a customer-focused, team-oriented mindset.