Medical Representative Jobs in Egypt

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>General Information</strong><br><strong>Location</strong><br> <br> Cairo <br><strong>Job ID</strong><br> <br> 9326 <br><strong>Job Category</strong><br> <br> Operations <br><strong>Language Requirement</strong><br> <br> English <br><strong>Description &amp; requirements</strong><br><strong>Description</strong><br>Transcom is all about people, and we're looking for a Business Analyst to support our team and help drive smart, data-informed decisions across the organization. You'll work closely with stakeholders to analyze processes, identify opportunities for improvement, and translate business needs into actionable insights. If you're passionate about problem-solving, optimizing performance, and making a meaningful impact, apply today and join us!<br>Join our Transcom Team as a Business Analyst!<br><strong>Be on the front line of delivering data-driven insights and impactful solutions at a company level. In this role, you will be responsible for:</strong><br><strong>Performance Analysis &amp; Insight Generation:</strong><br><ul><li>Conduct deep-dive analysis on performance metrics, including CSAT, AHT, and Service Level, to identify trends, variances, and performance gaps.</li><li>Perform root cause analysis on underperforming KPIs and provide data-backed recommendations for operational improvements.</li><li>Verify the compliance of the implemented solutions with the analyzed requirements.</li></ul><br><strong>Reporting &amp; Dashboard Development:</strong><br><ul><li>Design, develop, and maintain interactive dashboards and reports (Looker Studio) that clearly visualize performance attributes.</li><li>Ensure all reporting is accurate, timely, and aligned with stakeholder needs, providing daily, weekly, and monthly operational views.</li><li>Present key findings and strategic insights to senior management, translating complex data analysis into clear, business-focused narratives.</li><li>Validate the accuracy and integrity of data sources used for all performance reporting.</li><li>Prepare needed business reviews and reports.</li></ul><br><strong>Financial &amp; Resource Calibration:</strong><br><ul><li>Analyze and report on financials, including cost, utilization rates, and operational expenditures.</li><li>Develop and track the financial impact of proposed process and performance improvements.</li></ul><br><strong>What's in it for YOU!</strong><br><ul><li>Best salary in the market.</li><li>Transportation provided.</li><li>Medical and social insurance.</li><li>Location in New Cairo &amp; Smart Village.</li><li>International and inclusive environment that makes you feel supported, encouraged, and welcome from day one.</li></ul><br><strong>To be successful in this role, the following is needed:</strong><br><strong>Advanced Excel Mastery:</strong><br>You must be highly proficient with Pivot Tables, VLOOKUP/XLOOKUP, Nested Formulas (IF/AND/OR), and Conditional Formatting to handle large, complex datasets quickly.<br><strong>Data Transformation:</strong><br>A proven ability to clean, structure, and ready raw, messy system exports for analysis. Experience with Power Query is a significant plus.<br><strong>Dynamic Dashboarding:</strong><br>Hands-on experience creating compelling, interactive visual reports (Charts, Slicers, Trend Lines) using both Excel and Looker Data Studio (or similar tools like Power BI/Tableau).<br><strong>Metric Fluency:</strong><br>A deep understanding and ability to analyze key operational metrics, including:<br><ul><li>AHT (Average Handle Time)</li><li>ART (Average Response Time)</li><li>CSAT (Customer Satisfaction)</li><li>Concurrency</li></ul><br><strong>Root Cause Analysis &amp; Insight Delivery:</strong><br>You don't just report "what" happened; you find the "why." You must be able to identify correlations (e.g., low CSAT correlated with high Response Time), deliver insightful recommendations, and drive operational improvements.<br><strong>Executive-Level Presentation:</strong><br>Ability to synthesize complex data into clear, concise, and professional "Executive Summary" style PowerPoint slides for senior leadership.<br><strong>Trend Identification:</strong><br>A sharp eye for spotting outlier performance among specific agents or within certain timeframes.<br><strong>What Life at Transcom is like!</strong><br>At Transcom, we're relentlessly committed. To our clients and each other. Every day, someone starts their journey with Transcom. Taking the potential they have today and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That's just how we are at Transcom. Here we care and root for each other. You're included, just as you are, from day one. And with the right mindset, there's no end to how far we can go together.<br>"We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law."<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>Optimizing multi-hazard early warning (MHEW) capabilities, ensuring that Djibouti Government can effectively leverage climate and risk data to protect communities and mitigate disaster impacts.<br> Work Location<br>Home Based<br> Expected duration<br>1Oct2026 - 31Mar2027<br> Duties and Responsibilities<br>Established in December 1999, the United Nations Office for Disaster Risk Reduction (UNDRR) is the designated focal point in the United Nations system for the coordination of efforts to reduce disasters and to ensure synergies among the disaster reduction activities of the United Nations and regional organizations and activities in both developed and less developed countries. Led by the United Nations Special Representative of the Secretary-General for Disaster Risk Reduction (SRSG), UNDRR has over than 160 staff located in its headquarters in Geneva, Switzerland, and in regional offices. Specifically, UNDRR guides, monitors, analyses and reports on progress in the implementation of the Sendai Framework for Disaster Risk Reduction 2015-2030, supports regional and national implementation of the Framework and catalyzes action and increases global awareness to reduce disaster risk working with UN Member States and a broad range of partners and stakeholders, including civil society, the private sector, parliamentarians and the science and technology community. In the context of the UN Secretary-Generals initiative on Early Warnings for All (EW4All), the CREWS endorsed a project to strengthen the capacity of Djiboutian authorities to produce, deliver, and disseminate Multi-hazards Early Warning Systems. This project is implemented by the CREWS implementing partners World Meteorological Organization (WMO) and UNDRR in collaboration with the Djibouti National Meteorological Agency (ANM), Djibouti Center for Scientific Studies and Research (CERD) and the Executive Secretariat for Risk and Disaster Management (SEGRC). The project was launched in 2024 and has significantly strengthened disaster risk knowledge among national and sub national authorities. It already enhanced skills in applying risk data for multi hazard early warning systems (MHEWS), improved national capacities to identify gaps in managing hazard, exposure, vulnerability, and impact data, and reinforced coordination mechanisms. The planned consultancy will support the coordination and implementation of UNDRR’s CREWS project activities ensuring alignment between other disaster risk reduction and early warning activities and will in addition reinforce the capacity of the national early warning systems initiative. Duties and Responsibilities This national consultancy will be home-based and will work in close collaboration with the office of the Sendai Framework focal point for Djibouti, the Executive Secretariat of Disaster Risk Management (SEGRC), under the supervision of the Chief of UNDRR’s Regional Office for the Arab States (ROAS). The national consultant will support the implementation, monitoring and evaluation of the CREWS Djibouti project, ensuring alignment with ongoing and planned disaster risk reduction and early warning activities in Djibouti. - Coordinates CREWS Djibouti project activities in close collaboration with UNDRR ROAS, SEGRC, and other relevant government and non-governmental partners, as well as the Resident Coordinator’s Office, the United Nations Country Team and Resident Coordinator Office in Djibouti. - Support the national coordination mechanism for EW4All in Djibouti which is led by SEGRC. - Provides substantive support for disaster risk reduction policy coordination, including the review and analysis of emerging development issues and trends in Djibouti. - Assists in organizing and facilitating workshops, trainings and meetings in Djibouti, in collaboration with the UNDRR ROAS, SEGRC and other implementing partners. - Organizes regular coordination and monitoring meetings at technical involving relevant partners as well as CREWS project Steering Committee meetings to ensure an efficient implementation of the project and alignment with other disaster risk reduction and early warning activities. - In close coordination with UNDP, supports data and risk analysis activities and assists implementing partners to establish the situation room by coordinating a knowledge exchange between ICPAC and SEGRC. - Supports the organization of a SIMEX exercise involving all relevant partners in Djibouti to text the operation of the national and subregional simulation rooms. - Contributes to the preparation of various written outputs, e.g. project narrative reports, draft background papers, concept notes and agendas, analytical notes, sections of reports and studies, inputs to publications for CREWS Djibouti project. - Coordinates and provides operational and substantive support to consultative and other meetings, conferences and related events, including proposing agenda topics, identifying and proposing participants, preparing background documents and presentations, handling logistical arrangements, and supporting follow-up actions, as required. - Supports the consultant that will develop the Terms of Reference of the National DRR platform by providing relevant inputs and engaging relevant counterparts. - Assist in preparing a disaster risk reduction impact story for Djibouti for national, regional and global dissemination. The following deliverables are expected from the assignment: 1. Inception and monthly progress reports on achievements and challenges using the format shared by UNDRR. It is expected that the progress reports include evidence for example, list of participation of events, consultations, simulation exercise, impact story to demonstrate that relevant partners engaged and other project related activities, and list of written inputs provided and contributions drafted to reports. 2. At least three (additional two) national workshops organized, including on (1) launching the early warning mechanism, (2) reviewing the gender-responsive and disability inclusive DRR guidance, (3) the validation of the multi-dimensional risk analysis, (4) the project validation workshop and well as the (5) consultation of the Terms of Reference of the National DRR Platform. 3. Technical coordination meetings organized on a monthly basis and Steering Committee meetings twice a year. The deliverables should be presented so that they are understandable, useful and relevant for the above-listed audiences.<br> Qualifications/special skills<br>• Advanced university degree (Master's degree or equivalent) in information systems, information technologies, computer science, disaster and emergency management, or related area is required is required. • A first-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree. • A minimum of five (5) years of progressively responsible experience in disaster risk reduction, early warning systems and working with multiple partners and stakeholders is required; • A minimum of three (3) years of experience in project coordination, conducting consultation processes and organization of events is required; Confirmed expertise in risk and disaster management is required, with significant national-level experience; • Experience in managing disaster risk data sets and understanding of risk analysis is desired; • Experience in Microsoft Office Applications is required.<br> Languages<br>• English and French are the working languages of the United Nations Secretariat. For this job opening, Fluency in spoken and written English and French is required. Knowledge of Arabic is desired. The official United Nations Secretariat languages: Arabic, Chinese, English, French, Russian and Spanish.<br> Additional Information<br>Due to the high volume of applications received, only successful candidates will be contacted.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Classical grandeur in the heart of Cairo. Flanked by zoological gardens and the western bank of the Nile, our address in Giza’s prestigious First Mall complex puts you in the centre of it all. Catch a glimpse of the river or the Great Pyramids from your room as you head out to explore the ancient wonders, or spend the day by the pool, indulging in an aromatic massage once reserved for Egyptian royalty. Or opt for shopping in the high-end boutiques at the First Mall or experience the best of gastronomy aboard our First Nile Boat, offering panoramic Nile views and brilliant international cuisine.<br><br><p><b><span>About Four Seasons:</span></b></p><br><br><br><p><span>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. </span></p><br><br><p><span>We know that the best way to enable our people to deliver these exceptional guest experiences is through a world class employee experience and company culture.</span></p><br><br><br><p><b><span>About the location:</span></b></p><br><br><br><p><span>Nile side Egyptian glamour; a sleek setting, our Hotel embodies modern Cairo and its unique cosmopolitan flare. On one side, the Nile glistens in the sun; on the other, a garden view buzzes with life. This stunning r hotel opened in 2002 and has a combination of classic hotel design. Our hotel is connected to a shopping mall, it has 269 unit, a heated swimming pool, Spa and Fitness Center, and 11 food and beverage venues.</span></p><br><br><br><p><span>Four Seasons Hotel Cairo at The First Residence is flanked by zoological gardens and the western bank of the Nile, our address in Giza’s prestigious First Mall complex puts you in the center of it all. Catch a glimpse of the river or the Great Pyramids from your room as you head out to explore the ancient wonders, or spend the day by the pool, indulging in an aromatic massage once reserved for Egyptian royalty. Or opt for shopping in the high-end boutiques at the First Mall or experience the best of gastronomy aboard our newly opened First Nile Boat, offering panoramic Nile views and brilliant international cuisine.</span></p><br><br><br><br><p><b><span>[</span></b><span><b>Assistant Director of Housekeeping</b></span><b><span>]</span></b></p><br><br><br><p><span>Four Seasons Hotel Cairo at The First Residence</span></p><br><br><br><p><span>Four Seasons Hotel Cairo at The First Residence is looking for a talented and experienced <b>[Assistant Director of Housekeeping] </b>who shares our passion for excellence and is enthusiastic about creating the ultimate experience.</span></p><br><br><br><p><b><span>About the role:</span></b></p><br><br><br><p><span>[<b>Assistant Director of Housekeeping</b>]who shares our passion for excellence and is enthusiastic about creating the ultimate experience.&nbsp;</span></p><br><br><br><p><b><span>What You Will Do&nbsp;</span></b></p><br><br><br><p><u><span>Job Description </span></u></p><br><br><br><br><p>The Assistant Director of Housekeeping is responsible for supporting the Director of Housekeeping in the overall management and daily operations of the Housekeeping Department. This role assists in ensuring exceptional cleanliness, guest satisfaction, team member engagement, operational efficiency, and compliance with company standards. The Assistant Director provides leadership training, coaching, and guidance to all Housekeeping team members while maintaining a safe, productive, and service-oriented environment.</p><br><br><p><b>Duties &amp; Functions:</b></p><br><br><ul><li>Assist the Director of Housekeeping in overseeing all housekeeping operations, including guestrooms, public areas, laundry operations, and back-of-house areas.</li><li>Ensure all guestrooms and public spaces meet brand standards for cleanliness, presentation, and guest readiness.</li><li>Supervise Housekeeping Supervisors, Room Attendants, Housepersons, Laundry Attendants, and Public Area Attendants.</li><li>Conduct daily inspections of guestrooms, VIP arrivals, suites, and public areas to ensure quality standards are consistently achieved.</li><li>Support departmental opening and closing procedures and ensure operational consistency across all shifts.</li><li>Coordinate room availability with Front Office and other departments to maximize guest satisfaction and operational efficiency.</li><li>Monitor room status reports and reconcile discrepancies between Housekeeping and Property Management Systems (PMS).</li></ul><p><b>Guest Experience</b></p><br><br><ul><li>Respond promptly and professionally to guest requests, complaints, concerns, and service recovery opportunities.</li><li>Follow up on all guest issues to ensure complete resolution and satisfaction.</li><li>Promote a culture of exceptional guest service while ensuring compliance with company service standards and core values.</li><li>Ensure guest privacy, security, and confidentiality are maintained at all times.</li></ul><p><b>Team Leadership and Development</b></p><br><br><ul><li>Assist in recruiting, onboarding, training, and developing Housekeeping team members.</li><li>Conduct ongoing coaching, counseling, and performance evaluations.</li><li>Lead daily pre-shift meetings and communicate departmental goals, priorities, and service expectations.</li><li>Promote a positive work environment through employee engagement, recognition, and motivation programs.</li><li>Ensure all associates receive required training, including Standard Operating Procedures (SOPs), safety standards, and service excellence initiatives.</li><li>Foster teamwork and collaboration within the department and across all hotel operations.</li></ul><p><b>Quality Assurance and Productivity</b></p><br><br><ul><li>Conduct regular quality inspections and provide immediate feedback to team members.</li><li>Maintain departmental productivity standards while ensuring exceptional service delivery.</li><li>Monitor housekeeping performance metrics and implement corrective action plans when necessary.</li><li>Ensure proper execution of preventative cleaning schedules, including deep cleaning programs, floor care, mattress rotation, and specialty cleaning projects.</li><li>Assist in developing and maintaining departmental checklists, procedures, and quality standards.</li></ul><p><b>Inventory and Cost Control</b></p><br><br><ul><li>Assist with managing departmental budgets and controlling operating expenses.</li><li>Monitor inventory levels of cleaning supplies, guest amenities, linen, uniforms, and operating equipment.</li><li>Conduct monthly, quarterly, and annual inventory counts as required.</li><li>Assist in purchasing and replenishment activities while maintaining approved inventory levels.</li><li>Identify cost-saving opportunities without compromising quality standards.</li></ul><p><b>Safety and Compliance</b></p><br><br><ul><li>Ensure compliance with all health, safety, sanitation, and risk management policies.</li><li>Maintain current Safety Data Sheets (SDS/MSDS) and ensure team members understand proper chemical handling procedures.</li><li>Respond effectively to emergencies and assist in implementing emergency procedures when required.</li><li>Ensure compliance with all company policies, labor laws, and workplace regulations.</li><li>Maintain a safe work environment and ensure proper use of Personal Protective Equipment (PPE).</li></ul><p><b>Maintenance Coordination</b></p><br><br><ul><li>Identify maintenance issues during inspections and submit work orders promptly.</li><li>Follow up with Engineering to ensure timely completion of repairs.</li><li>Assist in coordinating preventative maintenance initiatives within guestrooms and public areas.</li><li>Ensure guestrooms are maintained in excellent condition and out-of-order rooms are monitored appropriately.</li></ul><p><b>Administrative Responsibilities</b></p><br><br><ul><li>Assist in preparing weekly schedules based on occupancy forecasts and labor productivity targets.</li><li>Review employee attendance, worked hours, and payroll submissions for accuracy.</li><li>Prepare departmental reports and maintain accurate operational records.</li><li>Utilize hotel systems and software programs including PMS, Microsoft Office, payroll, purchasing, and inventory management systems.</li><li>Maintain confidentiality of employee and guest information.</li></ul><p><b>Additional Responsibilities</b></p><br><br><ul><li>Participate in departmental, property-wide, and corporate meetings as required.</li><li>Support company initiatives, sustainability programs, and community involvement activities.</li><li>Demonstrate leadership by example and serve as a role model for professionalism, integrity, and guest service.</li><li>Perform additional duties and special projects as assigned by the Director of Housekeeping or Executive Leadership Team.</li><li>Provide hands-on operational support whenever necessary to ensure exceptional guest experiences.</li></ul><br><p><b><span>What You Bring</span></b></p><br><br><ul><li><span>Requires a working knowledge of division operations.</span></li><li><span>Working knowledge is generally learned on-the-job.</span></li><li><span>Requires ability to operate computer equipment and other <b>[Housekeeping]</b> systems.</span></li><li><span>Requires reading, writing and oral proficiency in the English language.</span></li><li><span>More than 1 year experience.</span></li><li><b>Native Arabic Speaker </b></li><li><b>Have authorization of citizenship</b></li></ul><br><p><b><span>What We Offer:</span></b></p><br><br><ul><li><span>Competitive salary, wages, and a comprehensive benefits package</span></li><li><span>Excellent training and development opportunities</span></li><li><span>Complimentary dry cleaning for employee uniforms/ business attire. </span></li><li><span>Complimentary employee meals</span></li><li><span>Complimentary stays at Four Seasons properties (based on availability), with discounted meals.</span></li><li><span>Dental and medical/disability/life insurance</span></li><li><span>Retirement pension plan</span></li><li><span>Employee service awards</span></li><li><span>Annual employee party/social and sports events</span></li></ul><br><br><p><b><span>Schedule &amp; Hours</span></b></p><br><br><p><span>Full–time job with 5 working days a week. </span></p><br><br><br><br><br><br><br><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Classical grandeur in the heart of Cairo. Flanked by zoological gardens and the western bank of the Nile, our address in Giza’s prestigious First Mall complex puts you in the centre of it all. Catch a glimpse of the river or the Great Pyramids from your room as you head out to explore the ancient wonders, or spend the day by the pool, indulging in an aromatic massage once reserved for Egyptian royalty. Or opt for shopping in the high-end boutiques at the First Mall or experience the best of gastronomy aboard our First Nile Boat, offering panoramic Nile views and brilliant international cuisine.<br><br><p><b><span>About Four Seasons:</span></b></p><br><br><br><p><span>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. </span></p><br><br><p><span>We know that the best way to enable our people to deliver these exceptional guest experiences is through a world class employee experience and company culture.</span></p><br><br><br><p><b><span>About the location:</span></b></p><br><br><br><p><span>Nile side Egyptian glamour; a sleek setting, our Hotel embodies modern Cairo and its unique cosmopolitan flare. On one side, the Nile glistens in the sun; on the other, a garden view buzzes with life. This stunning r hotel opened in 2002 and has a combination of classic hotel design. Our hotel is connected to a shopping mall, it has 269 unit, a heated swimming pool, Spa and Fitness Center, and 11 food and beverage venues.</span></p><br><br><br><p><span>Four Seasons Hotel Cairo at The First Residence is flanked by zoological gardens and the western bank of the Nile, our address in Giza’s prestigious First Mall complex puts you in the center of it all. Catch a glimpse of the river or the Great Pyramids from your room as you head out to explore the ancient wonders, or spend the day by the pool, indulging in an aromatic massage once reserved for Egyptian royalty. Or opt for shopping in the high-end boutiques at the First Mall or experience the best of gastronomy aboard our newly opened First Nile Boat, offering panoramic Nile views and brilliant international cuisine.</span></p><br><br><br><br><p><b><span>[</span></b><span><b>Assistant Laundry Manager</b></span><b><span>]</span></b></p><br><br><br><p><span>Four Seasons Hotel Cairo at The First Residence</span></p><br><br><br><p><span>Four Seasons Hotel Cairo at The First Residence is looking for a talented and experienced <b>[Assistant Laundry Manager] </b>who shares our passion for excellence and is enthusiastic about creating the ultimate experience.</span></p><br><br><br><p><b><span>About the role:</span></b></p><br><br><br><p><span>[<b>Assistant Laundry Manager</b>]who shares our passion for excellence and is enthusiastic about creating the ultimate experience.&nbsp;</span></p><br><br><br><p><b><span>What You Will Do&nbsp;</span></b></p><br><br><br><p><u><span>Job Description </span></u></p><br><br><br><p><span><b>1. Manage Laundry Operations</b></span></p><br><br><p><span>Manage the day-to-day operation of the hotel's 24-hour Laundry and Linen operation, ensuring the efficient coordination of outsourced hotel bed &amp; bath linen and F&amp;B linen services, while overseeing the in-house processing of guest laundry and staff uniforms. Ensure all linen and uniforms are available in accordance with operational requirements and hotel standards.</span></p><br><br><br><p><span><b>2. Leadership &amp; Team Development</b></span></p><br><br><p><span>Lead, coach and develop the Laundry Team Leader and Laundry Attendants to achieve operational excellence. Conduct daily briefings, provide regular coaching, identify training needs, and promote a positive working environment that encourages teamwork and accountability.</span></p><br><br><br><p><span><b>3. Quality Assurance</b></span></p><br><br><p><span>Ensure all outsourced hotel linen, guest laundry, staff uniforms and F&amp;B linen meet the hotel's quality standards before being issued for use. Conduct regular quality inspections, investigate linen damage and discrepancies, monitor linen lifespan, and work closely with external laundry providers to drive continuous quality improvements.</span></p><br><br><br><p><span><b>4. Guest Laundry Management</b></span></p><br><br><p><span>Ensure guest laundry is processed accurately and returned within the promised turnaround time. Handle guest enquiries and complaints professionally, taking prompt corrective action to ensure guest satisfaction.</span></p><br><br><br><br><p><span><b>5. Uniform Room Management</b></span></p><br><br><p><span>Oversee the operation of the Uniform Room, ensuring uniforms are properly cleaned, repaired, pressed, issued and maintained. Monitor uniform inventory and ensure adequate stock is available for all departments.</span></p><br><br><br><p><span><b>6. Linen Control</b></span></p><br><br><p><span>Manage the hotel's linen inventory, including bed linen, bath linen, F&amp;B linen and staff uniforms. Monitor stock levels, linen movement, losses, damage, and replacement requirements. Ensure accurate inventory records are maintained and adequate par stock is available to support hotel operations.</span></p><br><br><br><p><span><b>7. Vendor &amp; Outsourced Laundry Management</b></span></p><br><br><p><span>Manage the relationship with external laundry service providers to ensure timely collection and delivery of hotel bed &amp; bath linen and F&amp;B linen. Monitor vendor performance against agreed service levels, conduct regular quality inspections, investigate linen damage and shortages, review production reports, and work collaboratively with vendors to drive continuous improvement and cost efficiency.</span></p><br><br><br><p><span><b>8. Financial &amp; Cost Control</b></span></p><br><br><p><span>Assist in preparing and managing the departmental budget by monitoring outsourced laundry expenses, linen replacement costs, and chemical consumption for in-house laundry operations, labor productivity, and other operational expenditures. Analyses departmental costs, identify opportunities to improve efficiency, reduce waste, and optimize resource utilization while maintaining service quality and operational standards. Ensure proper inventory control of linen, uniforms, chemicals and consumable supplies, and implement cost-saving initiatives without compromising guest satisfaction or IHG Brand Standards</span><span>.</span></p><br><br><br><p><span><b>9. Manpower Planning</b></span></p><br><br><p><span>Plan daily manpower deployment, work schedules, annual leave and shift arrangements to ensure adequate staffing levels for continuous 24-hour operations while maintaining productivity targets.</span></p><br><br><br><p><span><b>10. Equipment &amp; Preventive Maintenance</b></span></p><br><br><p><span>Ensure all laundry equipment supporting guest laundry, uniform processing and linen room operations is maintained in good working condition. Coordinate preventive maintenance with Engineering and minimise operational downtime.</span></p><br><br><br><p><span><b>11. Health, Safety &amp; Compliance</b></span></p><br><br><p><span>Ensure full compliance with hotel policies, IHG Brand Standards, occupational health and safety regulations, chemical handling procedures, fire and life safety requirements, and environmental sustainability initiatives.</span></p><br><br><br><p><span><b>12. Inventory &amp; Chemical Control</b></span></p><br><br><p><span>Maintain appropriate stock levels of laundry chemicals, consumables and operating supplies. Monitor chemical usage to ensure proper dosage, minimize wastage and maintain wash quality.</span></p><br><br><br><p><span><b>13. Administration &amp; Reporting</b></span></p><br><br><p><span>Prepare daily, weekly and monthly operational reports, including productivity, linen inventory, laundry costs, guest laundry revenue, equipment downtime, and manpower reports. Maintain accurate departmental records and documentation.</span></p><br><br><br><p><span><b>14. Performance Management</b></span></p><br><br><p><span>Conduct performance evaluations, monitor attendance, manage disciplinary matters where appropriate, recognise good performance, and develop succession plans for the laundry team.</span></p><br><br><br><p><span><b>15. Continuous Improvement</b></span></p><br><br><p><span>Identify opportunities to improve operational efficiency, workflow, quality standards and cost effectiveness. Lead improvement initiatives and implement best practices to enhance overall laundry performance.</span></p><br><br><br><p><span><b>16. Cross-Department Collaboration</b></span></p><br><br><p><span>Work closely with Housekeeping, Front Office, Food &amp; Beverage, Engineering, Finance and Human Resources to ensure effective communication, operational efficiency and timely resolution of laundry-related issues.</span></p><br><br><br><p><span><b>17. Perform Other Duties</b></span></p><br><br><p><span>Carry out any additional duties assigned by the Executive Housekeeper or Hotel Management in support of the department and hotel operations.</span></p><br><br><br><p><b><span>What You Bring</span></b></p><br><br><br><ul><li><span>Requires a working knowledge of division operations.</span></li><li><span>Working knowledge is generally learned on-the-job.</span></li><li><span>Requires ability to operate computer equipment and other <b>[Laundry]</b> systems.</span></li><li><span>Requires reading, writing and oral proficiency in the English language.</span></li><li><span>More than 1 year experience.</span></li><li><b>Native Arabic Speaker </b></li><li><b>Have authorization of citizenship</b></li></ul><br><p><b><span>What We Offer:</span></b></p><br><br><ul><li><span>Competitive salary, wages, and a comprehensive benefits package</span></li><li><span>Excellent training and development opportunities</span></li><li><span>Complimentary dry cleaning for employee uniforms/ business attire. </span></li><li><span>Complimentary employee meals</span></li><li><span>Complimentary stays at Four Seasons properties (based on availability), with discounted meals.</span></li><li><span>Dental and medical/disability/life insurance</span></li><li><span>Retirement pension plan</span></li><li><span>Employee service awards</span></li><li><span>Annual employee party/social and sports events</span></li></ul><br><p><b><span>Schedule &amp; Hours</span></b></p><br><br><p><span>Full–time job with 5 working days a week. </span></p><br><br><br><br><br><br><br><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Cairo, Egypt</p><p><br><b>Job Family Group:</b></p><br>Sales &amp; Marketing<p><br><b>Worker Type:</b></p><br>Regular (FTC) (Fixed Term)<p><br><b>Posting Start Date:</b></p><br>October 2, 2026<p><br><b>Business Unit:</b></p><br>Downstream and Renewables<p><br><b>Experience Level: </b></p><br>Experienced Professionals<p><br><b>Job Description: </b></p><br><p>Role Overview Do you have an entrepreneurial mindset? Are you competitive, commercially driven, and motivated by building brands, partnerships, and high-performing networks? Do you enjoy using analytics and customer insight to drive real business impact? In this role, you will operate at the intersection of B2C marketing, partnerships, and retail, working closely with Car Brands, OEMs and workshops partners across multiple automotive segments to deliver impactful, co-funded marketing programs with clear ROI accountability. You will also play a critical role in shaping the end-consumer experience within the Shell Branded Independent Workshop network “BIWS”, focusing on activation excellence at the point of service, workshop engagement, and translating brand strength into consumer choice and preference. Purpose As the Automotive Channel &amp; BIWS Marketing Manager, you will lead the development and execution of marketing strategies for Shell’s B2C Direct channel (Automotive OEMs/official international dealers) and the Shell Branded Independent Workshop network “BIWS” in Egypt. You will drive effective partnership-led programs with OEM and FWS partners to promote association and act as a marketing consultant to deliver win-win marketing activities that benefit both Shell and its partners. You will play a strategic role in developing the Shell BIWS network, channel performance and increasing traffic, positioning it as the preferred network for automotive consumers. Success in this role requires strong stakeholder management and collaboration with Sales, Category Managers, Brand &amp; Comms, and BIWS Operations teams, as well as external partners in all levels, to ensure flawless execution, delivery of KPIs, and achievement of growth targets across both partner-led and Shell-owned channels. Accountabilities ▪ Channel Growth: Develop and implement integrated marketing strategies for B2C Direct (Automotive Channel, OEMs &amp; FWS) and BIWS channels to deliver volume &amp; profitability KPIs. ▪ Automotive Channel Partnerships: Build, manage, and sustain automotive OEMs and FWS partnerships leveraging co-op and marketing budgets to promote associations. ▪ BIWS Channel Ownership: Own the marketing agenda for Shell BIWS, focusing on network development, workshop traffic growth, and consumer value propositions. ▪ Channel Value Proposition: Define and deliver compelling channel value propositions (CVPs) to support Sales objectives and partner engagement. ▪ Brand Visibility: Ensure strong and consistent Shell brand visibility and activation across BIWS workshops and OEM/FWS touchpoints, including branding, CI compliance, and promotional executions. ▪ Campaign Execution: Collaborate with Category Managers to extend national and local campaigns through relevant channels and ensure high-quality delivery. ▪ Insights &amp; Analytics: Analyze new car sales and aftermarket dynamics, assess ROI of partnerships and activations, and translate insights into actionable growth initiatives. ▪ Marketing Budget Management: Manage allocated marketing budget and OEM co-op budgets to ensure efficient, compliant, and impactful marketing programs. ▪ Stakeholder Management: Build strong relationships with internal stakeholders, OEM decision-makers, workshops, agencies, and media partners. ▪ Compliance: Ensure all marketing activities comply with Shell HSSE standards and policies. Skills &amp; Requirements ▪ 6-8 years of experience in B2C marketing, channel marketing, partnerships, or retail-led commercial roles, ideally across automotive, FMCG or network-based environments. ▪ Deep experience managing strategic partnerships, including co-funded initiatives, joint marketing plans, and clear ROI accountability with external partners. ▪ Strong commercial acumen, with a proven track record of delivering growth and ROI. ▪ Excellent senior-level stakeholder management and influencing skills, across internal cross-functional teams and external partners (OEMs, agencies, retail networks). ▪ Data-driven decision-making with a competitive mindset. ▪ Strong analytical, problem-solving, and execution capabilities. ▪ Ability to manage multiple priorities in a fast-paced, competitive environment.</p><br><p>-</p><br><p><br><b>DISCLAIMER:</b></p><br>Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer. </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.</p><br><p>DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.</p><br><p>For more information, please visit: www.didiglobal.com/news</p><br>#LI-Hybrid<p>As the on-site representative of DiDi’s Safety Response organization at the BPO delivery center, you will be responsible for overseeing daily operations, ensuring service quality, and driving execution excellence.</p><br> <p>This role serves as a critical bridge between centralized strategy (Policy / SOP) and frontline execution (Agents), ensuring that safety-related cases are handled with high standards of quality, efficiency, and compliance, while continuously improving user experience.</p><br>1. On-site Operations Management <ul> <li> <p>Oversee daily operations of the BPO safety response team, ensuring stable 24/7 service delivery</p><br> </li> <li> <p>Monitor key operational metrics (SLA, AHT, Resolution Rate, DSAT, etc.)</p><br> </li> <li> <p>Track staffing, scheduling, and capacity utilization, proactively identifying operational risks</p><br> </li> </ul> 2. Quality &amp; Compliance Management <ul> <li> <p>Ensure adherence to Safety Response SOPs and handling standards, especially for sensitive cases</p><br> </li> <li> <p>Conduct quality audits (QA), case reviews, and performance analysis</p><br> </li> <li> <p>Maintain consistency and compliance in handling high-risk scenarios (e.g., violence, harassment, robbery cases)</p><br> </li> </ul> 3. Issue Resolution &amp; Continuous Improvement <ul> <li> <p>Identify key drivers of DSAT and re-open cases, and lead root cause analysis</p><br> </li> <li> <p>Collaborate with product, policy, and training teams to improve processes and tools</p><br> </li> <li> <p>Track implementation of improvement initiatives and ensure effective closure of issues</p><br> </li> </ul> 4. Frontline Enablement &amp; Training Support <ul> <li> <p>Support agent training and capability building (e.g., communication skills, judgment, risk identification)</p><br> </li> <li> <p>Drive effective rollout and adoption of new processes and policies</p><br> </li> <li> <p>Enhance agents’ ability to handle complex and sensitive safety cases</p><br> </li> </ul> 5. Cross-functional Collaboration <ul> <li> <p>Partner with central teams.</p><br> </li> <li> <p>Act as the on-site voice of operations, providing frontline insights and VOC feedback</p><br> </li> <li> <p>Support critical incident response and ensure timely communication and coordination</p><br> </li> </ul><ul><li>We create customer value – We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient. </li><li>We are data-driven – We are strong believers in making informed decisions, that’s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics. </li><li>We believe in Win-win Collaboration – Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do. </li><li>We believe in integrity – Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other. </li><li>We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow. </li><li>We believe in Diversity and Inclusion – Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.</li></ul><p><strong>We are committed to building inclusive and diverse teams.</strong></p><br><p>At DiDi, we believe that our differences are our biggest source of strength. That‘s why we are committed to promoting equal opportunities to all candidates and employees as an Equal Opportunity Employer.</p><br><p>Employment and advancement decisions at DiDi are always made based on the needs of the position and the qualifications of the candidate. We do not discriminate against any employee or applicant based on their gender, age, sexual orientation, nationality, marital status, pregnancy/maternity, disability, race, religion and beliefs, or any other status protected by applicable laws wherever we operate.</p><br><p>We are committed to building inclusive and diverse teams, and a workplace that is free from discrimination and harassment, because that’s how we create better products and services, make better decisions and better serve the communities we’re a part of.</p><br><p><em><strong>I acknowledge that prior to submitting this application, I have read and accepted the Privacy Notice for Candidates which is available on https://careers.didiglobal.com/terms</strong></em></p><br>Basic Requirements <ul> <li> <p>Bachelor’s degree or above</p><br> </li> <li> <p>2–3 years of experience in operations, customer service, safety response, or contact center environments</p><br> </li> <li> <p>Prior experience in BPO or on-site operations management is must.</p><br> </li> </ul> Preferred Qualifications <ul> <li> <p>Experience in Trust &amp; Safety or safety-related operations</p><br> </li> <li> <p>Multilingual capability (English / Spanish / Chinese preferred)</p><br> </li> <li>Relevant experience in ride-share industry or competitors is preferred</li> </ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>COMPANY DESCRIPTION: </strong> <br>Established in 1951, Amideast is an American nonprofit organization dedicated to creating hope, opportunity, and mutual understanding among people in the Middle East, North Africa, and United States through life-changing opportunities for education and cultural exchanges. Working with local, regional, and international partners, we provide programs and services that improve educational opportunity and quality, expand access to U.S. study, empower youth and women, strengthen local institutions, and develop language and professional skills for success in the global economy. Headquartered in Washington, D.C., Amideast operates offices in 11 countries in the MENA region. For more information, visit us at www.amideast.org . <br><strong>POSITION DESCRIPTION: </strong> <br>The Finance Manager is responsible for Amideast/Egypt field office accounting, budgeting, forecasting, reporting, cash management, operations' data analysis, analyze markets for business opportunities, planning and strategizing, investigate and advise senior managers on ways to improve profitability. The Finance Manager reports directly to the Country Director with the capacity to liaise with the HQ Director of Finance and HQ Controller. <br><strong> RESPONSIBILITIES: </strong> <br> <ul> <li> Monitor the Amideast/Egypt financials to ensure appropriate design,implementation and management to fall financial systems </li> <li> Direct the preparation and negotiation of a proposed project, grant and services for a fee budget and modifications,and coordinate with partners/donors as appropriate ensuring compliance with international and local donor procedures and regulations in implementation of all program activities </li> <li> Manage,monitor,and update project budgets and obligated funds and also review and analyze variations and share with donors as may be required </li> <li> Supervise,manage and maintain organization finances,transactions,purchase orders,contracts, and petty cash </li> <li> Design and regularly update the Amideast/Egypt finance manual in coordination with the HQ Director of Finance and HQ Controller </li> <li> Provide assistance and guidance to all project managers on comprehending financially and labor reports </li> <li> Lead development of Amideast's field office annual operating the budget ,rolling forecasts,and related internal management and operational reporting </li> <li> Review and assist the Country Director in monitoring field office (functional)and program financial performance keeping management abreast of current and projected performance and trends. </li> <li> Provide training to staff on budgeting,accounting procedures and other relevant are as a needed </li> <li> Work closely with HQ Controller and Regional Finance Director in response to external audits, as well as with our Internal Auditor on internal audits </li> <li> Work closely with HQ Treasury department to effectively prepare accurate cash forecasts and weekly cash positions </li> <li> Prepare financial reports as required for program sponsors in coordination with HQ accounting and HQ contracts and grants departments </li> <li> Participate in the proposal pricing process as a key member of pricing team </li> <li> Monitors and reviews field office(functional) and program financial performance keeping management abreast of current and projected performance and trends </li> <li> Work closely with the Country Director,HQ Controller and Regional Finance Director in response to external and internal audits </li> <li> Supervise all financial staff in Cairo and Alexandria and serve as the point person for organization-related financial queries,coordinating all correspondence from Headquarters in DC regarding wiring of cash, payments and other financial matters together with effective preparation of accurate cash forecasts and weekly cash positions </li> <li> Oversight of all field office accounting including monthly closing process, accounts payable, accounts receivable, payroll and monthly reconciliation activities. All to be completed on a timely manner and in accordance with HQ standardized processes </li> <li> Monitor the review and clearance of vouchers for disbursement to vendors, contactors, consultants, suppliers and employees </li> <li> Develop, review, and punctually submit monthly, quarterly, and annual financial statements/reports for donors as may be required by grant/donor agreements and in coordination with HQ accounting and HQ contracts and grants departments </li> <li> Ensure staff liaises with the authorized bank on day to day operational matters; ensure preparation and transmission of domestic and international wires, Electronic Funds Transfer (EFT) payments (where available) </li> <li> Ensurethatmonthlytimesheetsoffinancestaffaresignedandapprovedinatimely manner </li> <li> Ensure compliance with local statutes, including internal reviews and annual audits, etc. </li> <li> Maximize the use of our transactional accounting system, Deltek Costpoint, as well as the Amideast's proprietary, Pro-class (point of sale system) </li> <li> Manage the daily performance of finance staff and conducts their performance management evaluation in a conscious and timely manner </li> <li> Oversee training and development of accounting staff as required </li> <li> Other accounting/finance and analysis duties as assigned </li> <li> Demonstrate world class cultural attributes and behaviors in all interactions with country directors, project managers, department heads, and senior staff</li> </ul> <br><strong>QUALIFICATIONS AND SKILLS: </strong> <br> <b><strong> Required </strong></b><br> <ul> <li> Bachelor's degree (or equivalent)in Finance, Accounting,or related field required, Master's degree or certification preferable </li> <li> At least 8 years experience as an Operations and/or Finance Manager, preferably with a donor-funded project </li> <li> Holder of CPA/CMA professional certification </li> <li> Proficiency in English spoken and written </li> <li> Understanding of non-profits relative to FASB and GAAP rules </li> <li> Understanding of OMB Circulars A-110 and A-122 preferred </li> <li> Experience with successful implementation of technical assistance cooperative agreements and contracts in Egypt with international programs and knowledge of their policies and procedures </li> <li> Experience in Grants Management with knowledge of contracts and grants </li> <li> Demonstrated capacity to create and/or maintain systems and procedures for managing multiple programs/grants with different partners and beneficiaries </li> <li> Experience coordinating interface between technical, administrative, and financial departments </li> <li> Experience conducting oversight of similar duties in prior USG projects/programs </li> <li> Deep awareness and understanding of special tax laws and regulations that affect the business </li> <li> Understanding of audits to be able to interface effectively with outside auditors </li> <li> Advanced Excel skills required </li> <li> Analyze complex financial business situations and design innovative solutions </li> <li> Serve as a key resource on technical concerns/challenges </li> <li> Demonstrate an advanced level of technical skills in carrying out the responsibilities of this position that require profound knowledge in: Budgeting and Financial Analysis; Financial/Accounting policies, procedures and common practices, Risk Management, Cash Management and Banking Relations, Monitoring and Evaluation of financial/accounting treatments and processes, Payroll Administration, and Egyptian Taxes and Applications </li> <li> Exceptional strategic thinking and business oriented philosophy </li> <li> Experience leading and managing change skills </li> <li> Ability to lead and manage a team </li> <li> Communication,interpersonal and team work skills </li> <li> Strong analytical thinking,problem solving and decision-making ability </li> <li> Effective planning and organizing skills </li> <li> Excellent computer skills (Windows, Microsoft Office, accounting package software) </li> </ul> <br> <br> <strong> PREFERRED </strong> <ul> <li> MBA degree will be an added value </li> <li> Has experience with USG financial management </li> <li> Willingness to learn and take on increasing responsibilities </li> <li> Ability and willingness to work in a challenging and dynamic environment </li> <li> TOEIC Score of minimum 900 or equivalent <br><strong>WORK ENVIRONMENT: </strong> <br>The incumbent in this position will work in a professional office environment and will utilize the following equipment when working from the corporate office or remote home office on a hybrid basis. <br> <ul> <li> Computer (laptop or desktop) </li> <li> Printer/Photocopier/Scanner/Fax </li> <li> Telephone </li> <li> Other (Specify if any) </li> </ul> </li> </ul> <br> Up to 5% business travel may be needed to support Egypt office as needed. <br>The physical demands and work environment that have been described is representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. <br>This position description is an overview of the major functions and requirements of this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of the position; the Employee's Manager may assign other duties as related or as otherwise deemed appropriate and necessary within the general scope, without the need for additional compensation. <br>Amideast is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. <br>Positions that involve interaction with children will be required to read, acknowledge, and comply with and attend special training in accordance with the Child Protection and Safeguarding policy. All Amideast representatives must comply with the Code of Conduct and all applicable organizational policies which include but are not limited to, Anti-Human Trafficking and Prevention of Sexual Exploitation and Abuse.<br> </div>

Job Description<br><br>At NIQ, the world’s leading consumer intelligence company, we transform data into insights that shape the future of global commerce. With a legacy dating back to 1923 and a cutting-edge AI-powered platform, we empower brands and retailers to understand consumer behavior across every channel and market. <br><br>The Strategic Analytics & Insights (SA&I) division at Nielsen IQ is a powerhouse of data-driven strategy, designed to help businesses navigate complexity and unlock growth. By integrating Advanced Analytics Consulting, Consumer & Marketing Insights, and BASES innovation testing, SA&I delivers tailored, actionable solutions that empower clients to make smarter decisions faster. Within this context, the Senior Sales Executive plays a critical role as an individual contributor, responsible for driving revenue growth, expanding client relationships, and identifying new business opportunities across the SA&I portfolio. <br><br>The Senior Sales Executive will be responsible for generating profitable revenue and expanding the adoption of SA&I solutions across assigned clients and prospects. This role requires a strong consultative mindset, combining commercial acumen with deep understanding of analytics-driven solutions to address client challenges. You will act as a trusted advisor to clients, leading sales conversations, uncovering business needs, and positioning SA&I’s full portfolio to drive measurable impact. <br><br>Responsibilities <br><br>Drive Revenue Growth: Own and deliver against individual sales targets by expanding existing accounts and acquiring new clients. Build & Manage Pipeline: Develop and maintain a robust, high-quality sales pipeline with accurate forecasting and consistent progression of opportunities. Identify Opportunities: Proactively uncover new revenue streams, use cases, and stakeholders within client organizations. Expand Client Relationships: Engage with multiple levels of the organization, including senior stakeholders and C-level, to grow SA&I presence. Consultative Selling: Understand client business challenges and translate them into tailored SA&I solutions aligned to their KPIs. Lead Proposal Development: Own end-to-end proposal creation, working closely with Product Specialists, Client Services, and subject matter experts. Cross-functional Collaboration: Partner with internal stakeholders (cluster teams, delivery, operations, finance) to ensure feasibility and strong commercial outcomes. Voice of the Customer: Bring client feedback and market insights to internal teams to support continuous improvement and innovation. Ensure Process Excellence: Follow internal processes, including CRM discipline, pricing and profitability guidelines, and sales governance. Qualifications<br><br>Solid professional experience in market research, insights or consulting Experience in sales / business development in the above mentioned fields is a plus Ability to work under pressure to deliver & exceed revenue targets Strong consultative selling skills and ability to navigate multi-stakeholder environments. Good understanding of data analytics, insights, or consulting solutions and their business applications. Awareness of market trends and industry dynamics impacting clients. Strong communication and stakeholder management skills. Active personality, resourceful and confident to proactively generate new client leads and convert into successful deals Advanced English (mandatory). <br><br>Additional Information<br><br>Our Benefits<br><br>Flexible working environment Volunteer time off Linked In Learning Employee-Assistance-Program (EAP) NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/<br><br><br>About NIQ<br><br>NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.<br><br>For more information, visit NIQ.com<br><br>Want to keep up with our latest updates?<br><br>Follow us on: Linked In | Instagram | Twitter | Facebook<br><br><br>Our commitment to Diversity, Equity, and Inclusion<br><br>At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion

Job Description<br><br>At NIQ, the world’s leading consumer intelligence company, we transform data into insights that shape the future of global commerce. With a legacy dating back to 1923 and a cutting-edge AI-powered platform, we empower brands and retailers to understand consumer behavior across every channel and market. <br><br>The Strategic Analytics & Insights (SA&I) division at Nielsen IQ is a powerhouse of data-driven strategy, designed to help businesses navigate complexity and unlock growth. By integrating Advanced Analytics Consulting, Consumer & Marketing Insights, and BASES innovation testing, SA&I delivers tailored, actionable solutions that empower clients to make smarter decisions faster. Within this context, the Senior Sales Executive plays a critical role as an individual contributor, responsible for driving revenue growth, expanding client relationships, and identifying new business opportunities across the SA&I portfolio. <br><br>The Senior Sales Executive will be responsible for generating profitable revenue and expanding the adoption of SA&I solutions across assigned clients and prospects. This role requires a strong consultative mindset, combining commercial acumen with deep understanding of analytics-driven solutions to address client challenges. You will act as a trusted advisor to clients, leading sales conversations, uncovering business needs, and positioning SA&I’s full portfolio to drive measurable impact. <br><br>Responsibilities <br><br>Drive Revenue Growth: Own and deliver against individual sales targets by expanding existing accounts and acquiring new clients. Build & Manage Pipeline: Develop and maintain a robust, high-quality sales pipeline with accurate forecasting and consistent progression of opportunities. Identify Opportunities: Proactively uncover new revenue streams, use cases, and stakeholders within client organizations. Expand Client Relationships: Engage with multiple levels of the organization, including senior stakeholders and C-level, to grow SA&I presence. Consultative Selling: Understand client business challenges and translate them into tailored SA&I solutions aligned to their KPIs. Lead Proposal Development: Own end-to-end proposal creation, working closely with Product Specialists, Client Services, and subject matter experts. Cross-functional Collaboration: Partner with internal stakeholders (cluster teams, delivery, operations, finance) to ensure feasibility and strong commercial outcomes. Voice of the Customer: Bring client feedback and market insights to internal teams to support continuous improvement and innovation. Ensure Process Excellence: Follow internal processes, including CRM discipline, pricing and profitability guidelines, and sales governance. Qualifications<br><br>Solid professional experience in market research, insights or consulting Experience in sales / business development in the above mentioned fields is a plus Ability to work under pressure to deliver & exceed revenue targets Strong consultative selling skills and ability to navigate multi-stakeholder environments. Good understanding of data analytics, insights, or consulting solutions and their business applications. Awareness of market trends and industry dynamics impacting clients. Strong communication and stakeholder management skills. Active personality, resourceful and confident to proactively generate new client leads and convert into successful deals Advanced English (mandatory). <br><br>Additional Information<br><br>Our Benefits<br><br>Flexible working environment Volunteer time off Linked In Learning Employee-Assistance-Program (EAP) NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/<br><br><br>About NIQ<br><br>NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.<br><br>For more information, visit NIQ.com<br><br>Want to keep up with our latest updates?<br><br>Follow us on: Linked In | Instagram | Twitter | Facebook<br><br><br>Our commitment to Diversity, Equity, and Inclusion<br><br>At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Cairo, Egypt</p><p><br><b>Job Family Group:</b></p><br>Sales &amp; Marketing<p><br><b>Worker Type:</b></p><br>Regular<p><br><b>Posting Start Date:</b></p><br>August 11, 2026<p><br><b>Business Unit:</b></p><br>Downstream and Renewables<p><br><b>Experience Level: </b></p><br>Experienced Professionals<p><br><b>Job Description: </b></p><br><p><b>Where you fit In</b></p><br><p>Expect lots of support and encouragement while you’re here. You’ll be working alongside people who love what they do and enjoy sharing their enthusiasm with everyone around them. We value career growth. You’ll have limitless opportunities to explore – whether that means building up new areas of expertise or taking in a different direction.</p><br><p>As Lubricants Technical Advisor, you will be expected to provide first line technical advice to direct accounts, industrial and indirect customers, and Shell Sales force on the use of the Shell lubricants portfolio in order to best exploit the technical attributes of Shell products and services to commercial advantage, and to trouble shoot any technical issues.</p><br><p><b>What’s the role?</b></p><br><p>In your role as the Lubricants Technical Advisor (LTA) you will use your techno-commercial skills to provide support on highly complex technical issues to key accounts for business retention, securing close top partnership with key customers and prospects at high level as well as with their key stakeholders through differentiating offers and solutions:</p><br><ul><li><p>Provide front line technical support to direct top customers and prospects (Platinum, global priority OEM) and sales staff including problem solving, troubleshooting and application advice for approximately. 95% of all front-line technical issues</p><br></li><li><p>Secure close good relationship with key customers and prospects at high level as well as with their key stakeholders, enhancing the use of the Shell lubricants portfolio to best exploit the technical attributes of Shell products and services to commercial advantage and to trouble shoot any technical issues</p><br></li><li><p>Manage any complex complaint or issue coming from key customers (Platinum, global priority OEM) providing satisfying customer solution and clear constructive feedback internally as good learning case</p><br></li><li><p>Thanks to own high technical, overall sector <span>product/application/process</span> expertise, be able to deliver valuable input and Shell product and services selection to key customers, to improve sensitively their production process, increasing Shell Technology image and business opportunity</p><br></li><li><p>Provide HSSE, Occupational Health, safety and product disposal advice to key customers and front-line sales, in line with local legislation requirements. Actively keep up to date with changes in legislation</p><br></li><li><p>You also will drive top and bottom-line growth through deep involvement in key account prospecting and cross/up selling activities with a premium acceleration focus providing the right claims and reasons to believe:</p><br></li><li><p>Work closely with local sales and global accounts who have the ‘ownership’ of the customers, to provide appropriate technical support to maintain and gain business in line with business strategy.</p><br></li><li><p>Carry out joint and solo visits (with knowledge of sales force) to new and existing customers providing technical proposals/assistance to generate sales opportunities, with both existing and new products</p><br></li><li><p>Drive x/up-sales opportunities through developing and delivering appropriate lubricants training to direct Sales/Marketing staff to develop their expertise, as well as tailored training packages for Gold/Platinum Customers where required</p><br></li><li><p>Develop and deliver appropriate lubricants training to direct Shell Sales staff to develop their <span>product-application-services</span> expertise</p><br></li><li><p>Exploiting the use of Sales First tools through integrated T-SPANCOP with Sales one and delivering DVRs according to global needs and guidelines to provide proven Technology Leadership or Value Led examples</p><br></li><li><p>You will be part of the services monetization journey by introducing and growing our technical services as a new revenue stream through our current active CVP`s in addition to creating new ones to expand our services portfolio</p><br></li></ul><p><b>What we need from You</b></p><br><ul><li><p>Degree (e.g. BEng) –engineering, preferably mechanical, or comparable technical background skills</p><br></li><li><p>Proven 5-8 years working experience in relevant industries</p><br></li><li><p>Good Sector and application technical knowledge to be able to understand customer`s critical needs&nbsp;</p><br></li><li><p>Evidence for good commercial acumen, Experience in a customer facing role (eg front line sales) is beneficial.</p><br></li><li><p>Knowledge in Vibration, Ultrasound and/or thermography inspections will be considered.</p><br></li><li><p><span>Self-committing,</span> balancing own learning from others internally and giving technical support externally</p><br></li><li><p>Having the ability to distil complex information and to communicate clearly and concisely to others</p><br></li><li><p>Managing relationships with key customers and their stakeholders</p><br></li><li><p>Delivers results – accountability. Clear results orientation and capacity to manage self-performance</p><br></li><li><p>Competence in problem solving, good decision-making skills and ability to find solutions to day-to-day issues</p><br></li><li><p>Able to maintain high volumes of contacts, with quick and accurate turnaround time</p><br></li><li><p>Demonstrates interpersonal sensitivity and communication (written and verbal) skills</p><br></li><li><p>Solution development and creative problem solving</p><br></li><li><p>Successful integration for collaborative development and implementation with global, regional &amp; local teams.</p><br></li><li><p>Good English skill level</p><br></li></ul><p>-</p><br><p><br><b>DISCLAIMER:</b></p><br>Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer. </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Description<br><p>At NIQ, the world’s leading consumer intelligence company, we transform data into insights that shape the future of global commerce. With a legacy dating back to 1923 and a&nbsp;cutting-edge&nbsp;AI-powered platform, we empower brands and retailers to understand consumer behavior across every channel and market.&nbsp;</p><br><p>The Strategic Analytics &amp; Insights (SA&amp;I)&nbsp;division at&nbsp;NielsenIQ&nbsp;is a&nbsp;powerhouse of data-driven strategy, designed to help businesses navigate complexity and unlock growth. By integrating Advanced Analytics Consulting, Consumer &amp; Marketing Insights, and BASES innovation testing, SA&amp;I delivers tailored, actionable solutions that empower clients to make smarter decisions faster.&nbsp;Within this context, the Senior Sales Executive&nbsp;plays a critical role as an individual contributor, responsible for driving revenue growth, expanding client relationships, and&nbsp;identifying&nbsp;new business opportunities across the SA&amp;I portfolio.&nbsp;</p><br><p>The Senior Sales Executive will&nbsp;be responsible for&nbsp;generating profitable revenue and expanding the adoption of SA&amp;I solutions&nbsp;across assigned clients and prospects. This role requires a strong consultative mindset, combining commercial acumen with&nbsp;deep&nbsp;understanding of analytics-driven solutions to address client challenges.&nbsp;You will act as a trusted advisor to clients, leading sales conversations, uncovering business needs, and positioning SA&amp;I’s full portfolio to drive measurable impact.&nbsp;</p><br><p><strong>Responsibilities&nbsp;&nbsp;&nbsp;</strong></p><br><ul><li>Drive Revenue Growth: Own and deliver against individual sales targets by expanding existing accounts and&nbsp;acquiring&nbsp;new clients.&nbsp;</li><li>Build &amp; Manage Pipeline: Develop and&nbsp;maintain&nbsp;a robust, high-quality sales pipeline with&nbsp;accurate&nbsp;forecasting and consistent progression of opportunities.&nbsp;</li><li>Identify&nbsp;Opportunities: Proactively uncover new revenue streams, use cases, and stakeholders within client organizations.&nbsp;</li><li>Expand Client Relationships: Engage with multiple levels of the organization, including senior stakeholders and C-level, to grow SA&amp;I presence.&nbsp;</li><li>Consultative Selling: Understand client business challenges and translate them into tailored SA&amp;I solutions aligned to their KPIs.&nbsp;</li><li>Lead Proposal Development: Own end-to-end proposal creation, working closely with Product Specialists, Client Services, and subject matter experts.&nbsp;</li><li>Cross-functional Collaboration: Partner with internal stakeholders (cluster teams, delivery, operations, finance) to ensure feasibility and strong commercial outcomes.&nbsp;</li><li>Voice of the Customer: Bring client feedback and market insights to internal teams to support continuous improvement and innovation.&nbsp;</li><li>Ensure Process Excellence: Follow internal processes, including CRM discipline, pricing and profitability guidelines, and sales governance.&nbsp;</li></ul><p><strong>Qualifications</strong></p><br><ul><li>Solid&nbsp;professional&nbsp;experience&nbsp;in market&nbsp;research, insights or consulting</li><li>Experience in&nbsp;sales / business&nbsp;development in the above mentioned fields is a plus&nbsp;</li><li>Ability to work under pressure to deliver &amp; exceed revenue targets</li><li>Strong consultative selling skills and ability to navigate multi-stakeholder environments.&nbsp;</li><li>Good understanding of data analytics, insights, or consulting solutions and their business applications.&nbsp;</li><li>Awareness of market trends and industry dynamics&nbsp;impacting&nbsp;clients.&nbsp;</li><li>Strong communication&nbsp;and stakeholder management skills.&nbsp;</li><li>Active personality, resourceful and confident to proactively generate new client leads and convert into successful deals &nbsp;</li><li>Advanced English (mandatory).&nbsp;</li></ul><br>Additional Information<br><p><strong>Our Benefits</strong></p><br><ul><li>Flexible working environment</li><li>Volunteer time off</li><li>LinkedIn Learning</li><li>Employee-Assistance-Program (EAP)</li></ul><p>NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/</p><br> <p><strong>About NIQ</strong></p><br><p>NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.</p><br><p>For more information, visit NIQ.com</p><br><p>Want to keep up with our latest updates?</p><br><p>Follow us on:&nbsp;LinkedIn&nbsp;|&nbsp;Instagram&nbsp;|&nbsp;Twitter&nbsp;|&nbsp;Facebook</p><br> <p><strong>Our commitment to Diversity, Equity, and Inclusion</strong></p><br><p>At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.&nbsp;&nbsp;All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws.&nbsp;We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact.&nbsp;To learn more about our ongoing efforts in diversity and inclusion, please visit the&nbsp;https://nielseniq.com/global/en/news-center/diversity-inclusion</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Job Description</b><p>Job Description&nbsp;</p><br><p>AtkinsRéalis&nbsp;Global Technology Centre (GTC) Middle East Business is looking to appoint a MECH&nbsp;BIM Lead&nbsp;/ Senior BIM Engineer&nbsp;/ Assistant Technical Manager to support the delivery of complex Mechanical engineering and multidisciplinary designs across a range of major projects.&nbsp;</p><br><p>As the&nbsp;MECH&nbsp;BIM Lead&nbsp;/ Senior BIM Engineer&nbsp;/ Assistant Technical&nbsp;Manager&nbsp;&nbsp;you&nbsp;will lead&nbsp;a&nbsp;&nbsp;team&nbsp;of BIM engineers and modelers with the responsibility for guiding this team on all technical matters and perform multi discipline design management and coordination. You will be an experienced practitioner of BIM / Digital technologies, with&nbsp;proven&nbsp;track record&nbsp;of applying these technologies to develop engineering solutions.&nbsp;</p><br><p>This key post will be based on Cairo where we have thriving&nbsp;AtkinsRéalis&nbsp;office, which&nbsp;serve&nbsp;all&nbsp;AtkinsRéalis&nbsp;regions across the world. Our portfolio of work continues to grow, and we will offer a challenging and rewarding opportunity to apply knowledge,&nbsp;experience&nbsp;and problem-solving skills.&nbsp;</p><br><p>Your role</p><br><ul><li>MECH&nbsp;BIM&nbsp;lead&nbsp;experience working on multi-D projects.&nbsp;</li></ul><ul><li>Should have&nbsp;in depth&nbsp;knowledge on&nbsp;MECH&nbsp;systems and how&nbsp;its&nbsp;constructed in site.&nbsp;</li></ul><ul><li>Should have in-depth knowledge on all the latest CDE's.&nbsp;</li></ul><ul><li>Should have in-depth knowledge on ISO19650.&nbsp;</li></ul><ul><li>To collaborate with Designers, BIM leads, Planners to ensure alignment and quality BIM models.&nbsp;</li></ul><ul><li>Develop documentation&nbsp;required&nbsp;to support the implementation and progression of 3D &amp; 4D BIM.&nbsp;</li></ul><ul><li>Should be well versed with Revit MECH&nbsp;&amp; AutoCAD and able to mentor team.&nbsp;</li></ul><ul><li>Follow firm-wide BIM/CAD Standards, procedures and guidelines that conform to international standards, our firm's culture, and the emerging best practices. &nbsp;</li></ul><ul><li>Model/drawing set-up and organize.&nbsp;</li></ul><ul><li>Preparing 3D REVIT MECH&nbsp;Models,&nbsp;Families&nbsp;and Schedules.&nbsp;</li></ul><ul><li>Ability to create Parametric Components and vary the value of parameters assigned to groups.&nbsp;</li></ul><ul><li>Coordinate MEP Models with Structural and Architectural Model.&nbsp;</li></ul><ul><li>Able to coordinate and&nbsp;analyse&nbsp;REVIT/Navisworks clash detection reports and correct issues.&nbsp;</li></ul><ul><li>Coordinates work with other disciplines including Electrical, Architectural, Structural and Interior Design.&nbsp;</li></ul><ul><li>Prepares detailed equipment room layouts, detailed riser diagrams, plot files, PDF's,&nbsp;partplans. &nbsp;</li></ul><ul><li>Highlights completed mark-ups and return drawings to Engineer/Manager. &nbsp;Prints&nbsp;drawing sets as requested.&nbsp;</li></ul><ul><li>Checks&nbsp;drawings for quality control using standard checklist, as&nbsp;appropriate. &nbsp;</li></ul><ul><li>Maintains design files in an organized and up-to-date fashion&nbsp;in accordance with&nbsp;company standards. &nbsp;</li></ul><ul><li>Communicates regularly with&nbsp;team&nbsp;to ensure schedules are met. &nbsp;</li></ul><ul><li>Identifies&nbsp;and reports to Manager any project related quality,&nbsp;speed&nbsp;or scheduling issues.&nbsp;</li></ul><p><i>Digital Skills:</i>&nbsp;</p><br><ul><li>Drive technical excellence in Digital production/delivery.&nbsp;</li></ul><ul><li>Support the transition away from using Revit as merely a production/drafting package to a platform that is&nbsp;leveraged&nbsp;for design /engineering (and one that the team lives &amp; breathes).&nbsp;</li></ul><ul><li>Promote and cultivate a more progressive style of design and communication within the team (using alternative digital tools - Rhino/ Grasshopper/CFD/Adobe&nbsp;Suite).&nbsp;</li></ul><ul><li>Dramatically enhance the output of deliverables (visually &amp; speed of service)&nbsp;putting&nbsp;us on a level playing field with our architectural colleagues. &nbsp;</li></ul><ul><li>Promote the team's emerging digital initiative within&nbsp;AtkinsRéalis&nbsp;and externally, with an eye to winning work based on the developing capability and enhancing the brand.&nbsp;</li></ul><p>About you&nbsp;</p><br><p><i>Required skills and Experience:</i>&nbsp;</p><br><ul><li>Bachelor of Engineering with minimum 10-15 years of relevant experience.&nbsp;</li></ul><ul><li>Knowledge of multidisciplinary and multiregional&nbsp;project&nbsp;to&nbsp;comply with&nbsp;the relevant CAD/BIM Standard.&nbsp;</li></ul><ul><li>Ability to read &amp; interpret engineering drawings &amp; specifications.&nbsp;</li></ul><ul><li>Ability to work using&nbsp;Engineers&nbsp;calculations and design in producing drawings / 3D modelling.&nbsp;</li></ul><ul><li>Knowledge of Building design processes working within a multiple discipline engineering environment, and within a project and commercially focused business.&nbsp;</li></ul><ul><li>Identify,&nbsp;interpret&nbsp;and apply required industry/ client/ internal CAD/BIM standards. To ensure that our finished product is Project,&nbsp;Client&nbsp;and BIM compliant.&nbsp;</li></ul><ul><li>Work independently and take proactive&nbsp;initiative.&nbsp;</li></ul><ul><li>Self-motivated development.&nbsp;</li></ul><ul><li>Competent to check the work.&nbsp;</li></ul><ul><li>Able to present /&nbsp;represent&nbsp;their technical work.&nbsp;</li></ul><ul><li>Working knowledge of standard codes and EDMS (Electronic Data Management System.&nbsp;</li></ul><ul><li>Shows flexibility in work tasks and locations.&nbsp;</li></ul><ul><li>Responsible for completion of specifically assigned tasks to time and cost.&nbsp;</li></ul><ul><li>Required Skills for Digital Part.&nbsp;</li></ul><ul><li>A thorough understanding of the data, information management and BIM including compliance&nbsp;to&nbsp;ISO 19650 standards.&nbsp;</li></ul><ul><li>Sound knowledge in engineering design and to&nbsp;assist&nbsp;design team in Self/Inter disciplinary.&nbsp;</li></ul><ul><li>services&nbsp;coordination,&nbsp;quality&nbsp;compliance etc.&nbsp;</li></ul><ul><li>Expert knowledge of BIM authoring tools from various software providers such as&nbsp;Autodesk,&nbsp;Bentley in delivery of multi-disciplinary projects.&nbsp;</li></ul><ul><li>Expert knowledge of model federation and co-ordination platforms such as Navisworks,&nbsp;Revizto, BIM Track (New&nbsp;forma&nbsp;Konekt) for performing tasks like clash detection and resolution, model walkthrough and issue tracking and management.&nbsp;</li></ul><ul><li>Expert knowledge of Common Data Environment (CDE) such as BIM360, ACC and ProjectWise.&nbsp;</li></ul><ul><li>Knowledge of automation tools such as Dynamo.&nbsp;</li></ul><ul><li>Ability to develop technical documentation for Information Management/BIM.&nbsp;</li></ul><ul><li>Effective communication,&nbsp;coordination&nbsp;and collaboration skills.&nbsp;</li></ul><ul><li>Excellent problem-solving and critical thinking skills.&nbsp;</li></ul><ul><li>Desirable Skills and Experience:&nbsp;</li></ul><ul><li>Professional accreditation to the level of an Incorporated or Chartered Engineer or working towards professional qualifications.&nbsp;</li></ul><ul><li>Must be an advanced user or expert user in Autodesk Navisworks with capabilities to federate individual&nbsp;discipline&nbsp;BIM Models. Setup,&nbsp;maintain&nbsp;and run clash rules and clash tests across federated BIM Models. Must know how to create search sets, query, find and navigate through BIM Models.&nbsp;</li></ul><ul><li>Must be able to use Navisworks to generate clash results, manage clash resolution, redline BIM Models, capture&nbsp;viewpoints&nbsp;and cascade reports to discipline teams. Must be able to perform Navisworks model management.&nbsp;</li></ul><ul><li>Computational / Generative design tool experience such as Autodesk Dynamo or Grasshopper / Rhino.&nbsp;</li></ul><ul><li>Technical&nbsp;proficiency&nbsp;in the use of the latest common CDE systems: Bentley ProjectWise and Autodesk BIM360.&nbsp;</li></ul><p><i>Required attributes:&nbsp;</i>&nbsp;</p><br><ul><li>High performing ability to work and integrate into multi-disciplinary teams and work independently. Ensuring your work is to the highest&nbsp;appropriate standards&nbsp;and in compliance with&nbsp;AtkinsRéalis&nbsp;quality systems and standards.&nbsp;</li></ul><ul><li>Energetic and enthusiastic, with the desire to take on extra responsibilities and constantly upskilling team and oneself.&nbsp;</li></ul><ul><li>Excellent written and spoken English communication within a business environment.&nbsp;</li></ul><ul><li>Ability to exercise initiative, take ownership of project&nbsp;issues&nbsp;and work independently with excellent time management skills.&nbsp;</li></ul><ul><li>You will&nbsp;demonstrate&nbsp;a high level&nbsp;of commitment,&nbsp;flexibility&nbsp;and be eager to accept responsibility and learn new skills, whilst always exercising an active interest in helping to solve technical problems faced by any member of the team.&nbsp;</li></ul><ul><li>You will act with integrity and professionalism, gaining the trust of&nbsp;colleagues&nbsp;and setting an example to junior staff.&nbsp;</li></ul><p>Rewards &amp; benefits&nbsp;</p><br><p>Explore the rewards and benefits that help you thrive – at every stage of your life and your career.&nbsp;</p><br><p>This includes:&nbsp;</p><br><p>• Comprehensive life insurance coverage&nbsp;</p><br><p>• Medical insurance for you and your dependents&nbsp;</p><br><p>• Annual leave balance&nbsp;in accordance with&nbsp;local&nbsp;labour&nbsp;law&nbsp;</p><br><p>• Flexible and hybrid work solutions&nbsp;</p><br><p>• Opportunity for local and global internal transfers&nbsp;</p><br><p>• Company gratuity scheme&nbsp;</p><br><p>• Discretionary bonus program&nbsp;</p><br><p>• Employee Wellbeing Program: 24/7 access to specialists in finance, legal matters, family care, personal health, fitness, and nutrition&nbsp;</p><br><p>Seize every opportunity to sharpen your skills, expand your&nbsp;expertise, and be recognized for the impact you make.&nbsp;</p><br><p>About&nbsp;AtkinsRéalis&nbsp;</p><br><p>We're&nbsp;AtkinsRéalis, a world-class engineering&nbsp;services&nbsp;and nuclear organization. We connect people,&nbsp;data&nbsp;and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers,&nbsp;engineers&nbsp;and project managers, we can change the world.&nbsp;We're&nbsp;committed to leading our clients across our various end markets to engineer a better future for our planet and its people.&nbsp;</p><br><p>Find out more.&nbsp;</p><br><p>Best Regards</p><br><p><b>Yasser&nbsp;M. Adam</b>&nbsp;&nbsp;</p><br><p><b>AtkinsRéalis</b></p><br><p>A photo of the podcast recording discussing future mobility in the Middle East&nbsp;Watch the podcast</p><br><p>Balados</p><br><p>Au-delà du génie</p><br><p>Carrières</p><br><p>Podcasts</p><br><p>Beyond Engineering</p><br><p>Careers</p><br><p><i>À AtkinsRéalis, nous travaillons selon des horaires flexibles partout dans le monde. Ce courriel a été envoyé à un moment propice pour moi, mais je ne m’attends à une réponse de votre part qu’au moment qui vous conviendra.</i>&nbsp;|&nbsp;<i>At AtkinsRéalis, we work flexible hours around the world. Although I have sent this email at a time convenient for me, I don’t expect you to respond until it works for you.</i></p><br><b>Worker Type</b>Employee<b>Job Type</b>Regular<p><span><i>At </i></span> <i><span>AtkinsRéalis</span></i><span><i>, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences. &nbsp;</i></span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Join&nbsp;us at Accor,&nbsp;where&nbsp;life pulses&nbsp;with&nbsp;passion!​</p><br><p>As a&nbsp;pioneer&nbsp;in the art of&nbsp;responsible&nbsp;hospitality, the Accor Group&nbsp;gathers&nbsp;more&nbsp;than&nbsp;45 brands, 5,600&nbsp;hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.&nbsp;While&nbsp;each&nbsp;brand has&nbsp;its&nbsp;own&nbsp;personality,&nbsp;where&nbsp;you&nbsp;will&nbsp;be&nbsp;able to&nbsp;truly&nbsp;find&nbsp;yourself,&nbsp;they&nbsp;all&nbsp;share&nbsp;a&nbsp;common&nbsp;ambition: to&nbsp;keep&nbsp;innovating&nbsp;and&nbsp;challenging&nbsp;the&nbsp;status-quo.​</p><br><p>By&nbsp;joining&nbsp;us,&nbsp;you&nbsp;will&nbsp;become&nbsp;a&nbsp;Heartist®,&nbsp;because&nbsp;hospitality&nbsp;is, first and&nbsp;foremost, a&nbsp;work&nbsp;of&nbsp;heart.​</p><br><p>You&nbsp;will&nbsp;join&nbsp;a&nbsp;caring&nbsp;environment&nbsp;and a team&nbsp;where&nbsp;you&nbsp;can&nbsp;be&nbsp;all&nbsp;you&nbsp;are. You&nbsp;will&nbsp;be&nbsp;in a&nbsp;supportive&nbsp;place to&nbsp;grow, to&nbsp;fulfil&nbsp;yourself, to&nbsp;discover&nbsp;other&nbsp;professions and to&nbsp;pursue&nbsp;career&nbsp;opportunities, in&nbsp;your&nbsp;hotel&nbsp;or in&nbsp;other&nbsp;hospitality&nbsp;environments, in&nbsp;your&nbsp;country or&nbsp;anywhere&nbsp;in the world!​</p><br><p>You&nbsp;will&nbsp;enjoy&nbsp;exclusive&nbsp;benefits,&nbsp;specific&nbsp;to the&nbsp;sector&nbsp;and&nbsp;beyond, as&nbsp;well&nbsp;as&nbsp;strong&nbsp;recognition for&nbsp;your&nbsp;daily&nbsp;commitment.​</p><br><p>Everything&nbsp;you&nbsp;will&nbsp;do&nbsp;with&nbsp;us,&nbsp;regardless&nbsp;of&nbsp;your&nbsp;profession,&nbsp;will&nbsp;offer&nbsp;a&nbsp;deep&nbsp;sense&nbsp;of&nbsp;meaning, to&nbsp;create&nbsp;lasting,&nbsp;memorable&nbsp;and&nbsp;impactful&nbsp;experiences&nbsp;for&nbsp;your&nbsp;customers,&nbsp;for&nbsp;your&nbsp;colleagues&nbsp;and for the&nbsp;planet.</p><br><p>Hospitality&nbsp;is&nbsp;a&nbsp;work&nbsp;of&nbsp;heart,​<br>Join&nbsp;us and&nbsp;become&nbsp;a&nbsp;Heartist®</p><br><br>Job Description<br><br><p>2.1 Maintains complete knowledge of and comply with all departmental policies/service.<br>2.2 Maintains complete knowledge of correct maintenance and use of equipment. Uses equipment only as Intended.<br>2.3 Anticipates guests’ needs, responds promptly and acknowledges all guests, though busy and at any time of the day.<br>2.4 Maintains positive guest relations at all times.<br>2.5 Resolves guest complaints, ensuring guest satisfaction.<br>2.6 Monitors and maintains cleanliness, sanitations and organizations of assigned work areas.<br>2.7 Maintains complete knowledge of:</p><br><p>1) All hotel facilities/services, hours of operation.<br>2) All guest room layouts, bed types, décor, appointments, and locations.<br>3) Room availability for any given day.<br>4) Restricted dates, rates and room types.<br>5) All room rates, packages and promotions.<br>6) Specific arrangements between hotel and travel agencies, corporate reservations center.<br>7) Entertainment/special events scheduled in the hotel.<br>8) Accesses all functions of the computer system.<br>9) Evaluates the staffing requirements and prepares work schedules weekly, adhering to budget goals.<br>2.8 Ensures that the Reservation lines are attended at all times during scheduled hours and that sufficient staffing is present to meet the daily business demands.<br>2.9 Documents any late or absent employees; maintains accurate and current employee records.<br>2.10 Schedules and assigns employees’ breaks.<br>2.11 Communicates anticipated business demands daily with each employee (arrivals/departures, group functions, guest requests, etc.).<br>2.12 Legibly updates information board.</p><br><p>2.13 Ensures that employees are knowledgeable about hotel services, features and amenities.<br>2.14 Prepares and communicates assignments to the employees. Assigns additional tasks as they arise.<br>2.15 Responds to incoming calls.<br>2.16 Accesses and ensures that Reservation Agents properly access all functions of Reservations system.<br>2.17 Monitors and ensures that Reservations employees perform their job functions according to the hotel's standards.<br>2.18 Monitors and ensures that all reservations (including manual) are put into the system.<br>2.19 Monitors reservations requested by fax, telex and mail.<br>2.20 Ensures guest history accounts are kept current.<br>2.21 Ensures advance deposits, refunds of such and confirmation of both are processed.2.26 Ensures that group room blocks are released to general inventory after group's cut-off date or cancellation.<br>2.27 Ensures that rooming lists are put into the system.<br>2.28 Pre-block group rooms where special requests are made.<br>2.29 Assists Reservations staff whenever necessary in performing all job functions.<br>2.30 Conducts a week formal training program on the required job functions with criterion expected, department orientation with new hires, and ongoing training with existing employees.<br>2.31 Works closely with other departments to effectively accommodate guests' special requests and amenities.<br>2. 32 Communicates designated VIP reservations to the General Manager and department managers.<br>2.33 Works closely with the Front Desk Manager in determining the percentage for overbooking.<br>2.34 Reviews no-show reservations and process charges. Tracks group no- show reservations and distributes to Sales Department.<br>2.35 Compiles reports on no-show for future business forecasting.<br>2.36 Reviews master file activity report daily for accuracy of codes, rates and guest information.<br>2.37 Communicates room availability (particularly status changes on any date) to Reservations employees, Front Desk Manager and Corporate Reservations Center.<br>2.38 Reviews any reservations erroneously taken during restricted dates with individual responsible.<br>2.39 Reviews previous night's occupancy report and track for forecasting future business patterns.<br>2.40 Monitors wait list and determines priority of guests to be contacted for room availability.2.41 Creates Travel Agent Master in computer.<br>2.42 Reviews Travel Agency Commission Report daily for accuracy; resolves any discrepancies.<br>2.43 Monitors system problems, maintains log of such and coordinates corrections with the service company representative.<br>2.44 Prepares work orders for maintenance repairs and distributes them to Engineering.<br>2.45 Maintains supply levels and legibly document needs on a requisition.<br>2.46 Organizes and sets up office files on designated reference or resource information; keeps filing up-to date.<br>2.47 Prepares and distributes weekly/monthly/annual forecasts.<br>2.48 Prepares and submits daily/weekly payroll records.<br>2.49 Ensures that all pertinent information is documented in the log book daily.<br>2.50 Conducts performance appraisals of designated staff annually.2.51 Attends designated meetings.<br>2.52 Reviews status of assignments and any follow-up action with on-coming Supervisor.<br>2.53 To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).<br>2.54 To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.<br>2.55 To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment.<br>2.56 Carry out instructions given by the management team and head office.<br>2.57 Carry out all responsibilities related to the quality management and food safety management systems implemented at the facility.<br>2.22 Monitors group reservation activity daily and communicates status with Sales Department. Follows up on tentative sales bookings with respective Sales Manager to update status.<br>2.23 Ensures group files are accurate and kept current.<br>2.24 Ensures that group requirements are entered from the sales booking sheet.<br>2.25 Processes change forms received from Sales after checking availability; resolves any discrepancies.</p><br><br>Qualifications<br><br><p> Education High school graduate or equivalent vocational training certificate, some college.<br> Experience: one year’s experience as a Reservations Agent, preferably a style hotel.<br> Foreign Language: Fluency in English both verbal and non-verbal.<br> Courses and Training Ability to input and access information in the property management system/computers.<br> Computer Literacy Compute basic arithmetic.<br> Skills Familiarity with yield management and forecasting. Ability to perform job functions with attention to details, speed and accuracy. Ability to prioritize and organize, be a clear thinker, and calm. Ability to resolve problems using good judgment, follow directions thoroughly, understand guest’s service needs, work cohesively with co-workers as part of a team.</p><br><br>Additional Information<br><br><p>2.1 Assist the Executive Culinary Chef in the full operation of all kitchen units.<br>2.2 Is responsible for the cost, quality, hygiene, taste, presentation of all types of food produced in or purchased by the facility and the customer satisfaction related to these.<br>2.3 Within kitchen hygiene rules chef who is working in the kitchen should have short and well cared hair, it is not allowed that man has a moustache or beard.<br>2.4 Identify the work methods and cooking standards and ensure that these are applied to ensure that food is prepared in a quality manner and that personnel work efficiently.<br>2.5 Work in a coordinated manner with all section chefs and instruct them as needed.<br>2.6 Personally control that the presentation and quality of food prepared for breakfast, lunch and dinner is in accordance with the standards.2.7 Prepare the list of materials to be purchased, place their orders on the system and check the meat, fish and vegetables that are purchased.<br>2.8 Control the daily provision vouchers and accelerate the circulation of slow-moving supplies.<br>2.9 Check the cooling systems of food storages and ensure that food is used according to the first in, first out principle.<br>2.10 Plan food production in accordance with the stages identified by the Executive Culinary Chef.<br>2.11 Control the current status of raw foods and provisions as well as the way that excess food is used, prevent food from spoiling, use excess food in an efficient manner, and control the portions of food.<br>2.12 Is responsible for preparing standard recipes for all foods produced in order to standardise the portions, taste and quality.<br>2.13 Continuously monitor that the personnel working in the department comply with personal hygiene rules.<br>2.14 Ensure that the records needed for the food safety system are kept regularly.<br>2.15 Check all of the storage houses at the beginning of work and ensure that they are orderly, deliver old products to production, and make sure that the remaining food is made use of.<br>2.16 Check the menu and inform and warn personnel of any missing or problematic products so that the same situation does not re-occur.<br>2.17 Monitor the performance of personnel and report personnel that do not work efficiently to the Executive Culinary Chef.<br>2.18 Organise the personnel’s weekly schedule. Control the monthly timecards and submit to the Executive Chef for approval.2.19 Identify the training needs of kitchen personnel and ensure that the necessary trainings are organised and delivered.<br>2.20 Deliver trainings to food production personnel about menu preparation, product recipes and food costs etc. (except for standard trainings such as the Food Safety System and ISO standards).<br>2.21 To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).<br>2.22 To implement necessary warnings and departmental trainings in order to save energy inside the facility.2.23 To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs.<br>2.24 To provide carrying chemicals safely, carrying, storing and using in accordance with laws, controlling reducing chemical dirtiness.<br>2.25 Carry out all responsibilities related to the quality management and food safety management systems implemented at the facility.<br>2.26 Carry out all other duties assigned by managers and hotel management not specified in the job description.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Cairo, Egypt</p><p><br><b>Job Family Group:</b></p><br>Customer Operations<p><br><b>Worker Type:</b></p><br>Regular<p><br><b>Posting Start Date:</b></p><br>August 5, 2026<p><br><b>Business Unit:</b></p><br><p><br><b>Experience Level: </b></p><br>Experienced Professionals<p><br><b>Job Description: </b></p><br><p><b>Job Purpose: </b></p><br><p>This job sits within the Customer Operation Journey forming a critical part of the Customer Fulfilment Cycle.&nbsp; The Customer Success Specialist provides high quality frontline support to existing Shell Customers from Order to payment.&nbsp;&nbsp; Customer Operations Specialist drives proactive communications, value-adding interactions, and effective issue resolution, providing best-in-market Customer experience. Customer Value Proposition that sets Shell apart from its competitors. And supports Account Managers in on-boarding Customers to Shell and delivering all relevant changes to the customer agreement throughout the contract life cycle.&nbsp; The CSS pricing and the contract set up, amendment and management process.</p><br><p>Follows and adjusts procedures, guidelines, and work instructions. Discusses these changes with other departments and ensures quality and efficiency improvement of work activities.<br>• Advises internal stakeholders on topics related to own area of expertise. Interaction with others demands influencing and persuasion in a tactful manner to explain and advise on performed analyses of information.<br>• Identifies shortcomings in current processes, systems and procedures within the assigned unit and suggests improvements.<br>&nbsp;</p><br><p><b>Principal Accountabilities:</b></p><br><p>This role may focus on some or all the accountabilities below, depending on operational requirements.&nbsp; Businesses serviced include but are not limited to: Global Commercial, these activities cover all Customer levels including Key Accounts and Platinum Customers.</p><br><p><b>Order Management:</b></p><br><ul><li>Place, amend and orders, liaising with other service partners in LSC, OTD &amp; Credit as required.&nbsp;&nbsp;</li><li>Provide change information of planned shipments to schedulers and scheduling admin team, particularly to VMI Customers.</li><li>Manage Delivery Status – take ownership of delivery status enquiries and troubleshooting; proactively tracking and Business Partners as required.</li><li>Delivery Schedule Support Service - proactively call out to Customer, to manage Delivery issues</li><li>Schedule standard and non-standard orders (packed product).</li><li>Process Returned Product.</li></ul><p><b>Credit Management:</b></p><br><ul><li>Debt Collection &amp; Cash Allocation – Administer debt collection, including direct debit rejections, allocations, refund/write-off/write on management, Cash and non-cash security handling.</li><li>Block Order Management – Monitor open orders, review order status and action blocked orders.</li><li>Handle basic Customer credit enquiries.</li></ul><p><b>Dispute Management:</b></p><br><ul><li>Own the end to end Disputes process for Quantity, Pricing, Tax and Master Data Disputes.&nbsp; This includes logging of dispute, undertaking initial investigation and root cause analysis, liaising with key interfaces to resolve disputes. Close the loop with Customer on case outcome and confirm closure of case.</li></ul><p><b>Feedback and Issues:</b></p><br><p>Manage Customer complaints feedback and compliments.&nbsp; Liaise with resolution owners, and other Service Partners as required.&nbsp; Close the loop with customers.</p><br><p><b>Lubricant Service Administration:</b></p><br><p>Provide basic Customer advice about the scope of the Lubes Analyst Play Book, escalate any consultative advice to Technical Helpdesk.&nbsp; Coach Customers on how to use the Shell Lubes Analyst systems when recording new machines and oil samples</p><br><p><b>Contract Management:</b></p><br><ul><li>Work with Account Managers to provide pre-offer, offer and contract management support for standard and non-standard contract set up and maintenance, in compliance with the Offer Book.</li><li>Execute contract legal and fiscal requirements, working with local legal focals.</li><li>Follow-up directly with customers on missing contract documentation.</li><li>Ensure contracts are signed and stored in line with local country requirements.</li><li>Review contract performance as part of SCM process.</li><li>Own contract documentation archiving and termination of customer contracts.</li><li>Support preparing for tender bids.</li><li>Securing 100% Compliance.</li></ul><p><b>Pricing:</b></p><br><p>Set up and maintain end to end pricing data, including confirming pricing, managing price increases and changes, implementing rebates and charge backs, investment deals, invoice accuracy, and resolving pricing related errors and disputes (also covers Distributor DFOA Customers)</p><br><p><b>Trouble Shooting:</b></p><br><p>Provide “One Team” support for Sales in owning and resolving all Deal Making issue resolution.&nbsp; Work to uncover issue root cause of issues and implement sustainable fixes</p><br><p>Act as resolution owner of Customer complaints.&nbsp; Feedback outcomes to COS Order to Cash colleagues who will communicate with customers</p><br><p><b>Master Data Set Up &amp; Amend:</b></p><br><ul><li>Maintain Sales Hierarchy, contract registers and banding adherence</li><li>Set up and amend Customer master data</li><li>Act as Resolution Owner for Master Data Disputes.&nbsp; Liaise with key interface, business partners and/or Customers to resolve them and perform invoice adjustment (in consultation with line manager and within the authorizations as applicable)</li><li>Process manual vouchers received from Retailers during offline card transactions</li><li>Product Lifecycle Data Management:&nbsp; maintain inclusions, exclusions and listings of products in support of PLM and Customer specific requirements</li></ul><p><b>General Inquiries:</b></p><br><p>Handle New Business - Receive request for information or quotation from potential new Customers and connect them to the appropriate contact within Shell</p><br><p><b>Education Requirement/Field of Study: </b> <span>Engineering Bachelor’s Degree</span></p><br><p><b>Requirements:</b></p><br><p><b>Skills &amp; Experience:</b></p><br><ul><li><p>Bachelor degree preferred Engineering, Business, Economics &amp; Marketing or equivalent experience.</p><br></li><li><p>Previous experience in Customer service or operations <span> - 2 to 3 years&nbsp;</span></p><br></li><li><p>English Language Proficiency.</p><br></li><li><p>Experience in Microsoft Office; GSAP</p><br></li><li><p>Data Analytics &amp; Insights</p><br></li><li><p>Possess a strong Customer service ethic and ability to understand, meet and champion the Customer’s needs, while staying within the policies and procedures of Shell.</p><br></li><li><p>Able to demonstrate a continuous improvement mind-set.</p><br></li><li><p>Demonstrated communication and relationship building skills.</p><br></li><li><p>Demonstrate a willingness to be coached, showing an openness to feedback and performance improvement opportunities.</p><br></li><li><p>Value Chain Understanding.</p><br></li><li><p>Commercial &amp; Economic Acumen.</p><br></li><li><p>Contract Management.</p><br></li></ul><p>-</p><br><p><br><b>DISCLAIMER:</b></p><br>Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer. </div>

<p><h4>Company description</h4> <p>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering Red Sea. The hotel offers an all-inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.</p> <p>A beautiful beach, delicious food with top-quality service restaurants with luxurious buffets, pools, Rixy Club exclusively for children and live entertainment all await your ultimate holiday experience.</p> <p>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh and 9 km from Sharm El-Sheikh.</p> <h4>Job description</h4> <ul> <li>Identify training requirements for Food Safety System and support planning, realize trainings.</li> <li>Support process owners in order to identify and prepare required documents and quality records within Food Safety System requirements.</li> <li>Monitor efficiency of Food Safety System documents within implementation and report to his/her department.</li> <li>Within Food Safety System provide that: <ul> <li>Lead periodic control, monitoring and validation processes according to related plan and procedures.</li> <li>Lead monitoring and related control processes in order to lead the system in every point which affects food safety such as receiving area for foods and beverages, transportation, stores, preparation areas, buffets etc.</li> <li>Routine control process of issues regarding all cleaning, personal hygiene, personnel opportunities etc.</li> <li>Take samples from foods, drinking water, potable water, surfaces which are touching with foods, personnel hands, raw materials for microbiological and/or in case of necessary other laboratory analysis. Comment on analysis results appropriately.</li> <li>Routine check of personnel hands and surfaces which touch foods with practical swabs.</li> <li>Realize following representative samples from kitchens.</li> <li>Give trainings to spot and grouped personnel.</li> <li>Follow legal regulations and standards related with Food Safety System.</li> <li>Check nonconforming products which appear within Food Safety System and report.</li> <li>Lead continuance of process in case of any emergency case, recall etc. within related procedures, follow, monitor the results, comment and report, and monitor efficiency of planned actions. Interfere to the process in case of necessary situations.</li> </ul> </li> <li>Meet guests directly in case of any necessary guest complaint related to Food Safety.</li> <li>Check the compatibility between Standards of Tour Operations Federation and current Food Safety Management System; provide taking necessary actions and information flow between each process owner.</li> <li>Help lead relationships with auditors who are coming from tour operators or during external food safety audits.</li> <li>Be available at the facility during the audits which are realized by tour operators.</li> <li>Follow the actions which should be taken for audit results of external Food Safety System audits and Tour Operators.</li> <li>Assess recommendations and inform the staff about Food Safety Management System. Study with the department managers in order to improve the system and give necessary required information, make suggestions to establish substructure of the system, assist for continuous improvement of the system.</li> <li>Support to make ready reports and statistical data related to Food Safety.</li> <li>Implement the duties which are given by manager.</li> <li>Refer to Quality Manager for leading all works, work together by getting across and provide fully and effective information flows to the group of quality system management.</li> <li>Report diagnosis after finalizing works and analysis by making into statistical data to related departments and Quality Manager.</li> <li>Work with the facility doctor in coordination. Provide necessary actions by monitoring sickness of facility guests which is coming from foods.</li> <li>Attend seminars, make searches in order to increase his/her knowledge and experience. Improve continuously. Follow occupational publications and trends.</li> <li>Work and work with someone in order to improve facility image, stuck in guests’ mind and provide guest satisfaction and faith.</li> <li>Responsible to Quality Manager.</li> <li>Responsible for working all kitchens and stewarding department in accordance with hygiene rules.</li> <li>Cooperate with all chefs of kitchen and stewarding departments.</li> <li>Support his/her manager by making manager’s works easy and providing continuous improvement.</li> <li>Look after all operational equipment and materials and care.</li> <li>Provide appearance of uniforms, daily hygiene and personal hygiene according to standards all the time.</li> <li>Move according to hygiene rules; follow technical problems and cleanings in responsible areas.</li> <li>Have all information about hotel services and qualities such as areas, activities etc.</li> <li>Inform department manager in case of any accident, problem, and suspicious situation.</li> <li>Predict that all activities and to be purchased all equipment and belongings may create disease for the environment, join all activities which are organized to protect biological diversity and share the responsibilities, share the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. Provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).</li> <li>Implement necessary warnings and departmental trainings in order to save energy inside the facility. Carry on implementing decisions which were taken for saving energy. Predict effects of environment and efficiency of energy on purchased equipment.</li> <li>Implement responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staff.</li> <li>Provide carrying chemicals safely, carrying, storing and using in accordance with laws, controlling and reducing chemical dirtiness.</li> <li>Carry out all other duties assigned by managers and hotel management not specified in the job description.</li> </ul> <h4>Qualifications</h4> <ul> <li>Education: 4-year bachelor's degree from veterinary or equal faculty.</li> <li>Experience: At least 2 years of work experience.</li> <li>Foreign language: Sufficient level of English to communicate effectively with guests and employees.</li> <li>Courses and training: Have theoretical training or experience in rules and legislation within job.</li> <li>Computer literacy: MS Office applications.</li> <li>Skills: Good representation, good communication skills, ability to create systems, interrogative, leadership, problem-solving in times of crisis, excess stress and complex issues, analytical, good interpersonal skills, ability to establish open communication, delegation, problem-solving.</li> </ul></p><p></p>

Role Purpose:The Investment Director will be responsible for leading the development, execution, and continuous evolution of the Fund's investment strategy across assigned sectors and portfolios. The role is accountable for originating, evaluating, executing, and managing investments that deliver sustainable long-term value while maintaining an optimal balance between risk and return. The Investment Director will provide strategic leadership to the investment function by overseeing multiple investment teams, directing investment priorities, making recommendations on key investment and divestment decisions, and ensuring alignment with the Fund's overall investment objectives. The role will serve as a trusted advisor to the CIO and/or Sub-fund CEO and represent the Fund with government stakeholders, investors, portfolio companies, financial institutions, and strategic partners.<br>The Investment Director will also be responsible for building a high-performing investment organization by mentoring senior investment professionals, fostering collaboration across teams, and driving a culture of excellence, accountability, and sound investment judgment.<br>Roles & Responsibilities:Strategic / Financial Lead the development and execution of the Fund's investment strategy in alignment with the overall vision and objectives of TSFE. Advise the CIO and/or Sub-fund CEO on strategic investment priorities, portfolio allocation, capital deployment, and long-term value creation opportunities. Develop sector investment theses and identify emerging investment opportunities aligned with national priorities and market trends. Lead the formulation and execution of investment plans to achieve target portfolio returns while maintaining acceptable risk levels. Oversee capital allocation across investments to ensure portfolio diversification and alignment with approved investment strategies. Lead investment committee discussions and provide recommendations regarding acquisitions, follow-on investments, exits, restructurings, and divestments. Review and approve investment proposals, valuation methodologies, financial models, and business cases before submission to governance committees. Drive portfolio optimization through proactive portfolio reviews and strategic capital recycling initiatives. Ensure investment activities comply with TSFE's investment mandate, governance framework, and risk appetite. Identify new investment themes, sectors, and strategic partnerships that enhance portfolio performance and support economic development objectives. Collaborate with other Investment Directors to ensure alignment across sub-funds and maximize synergies across the overall investment portfolio.<br>Operations Lead the end-to-end investment lifecycle from origination through execution, portfolio management, and exit. Establish and continuously improve investment processes, methodologies, and best practices across the investment function. Oversee sourcing activities and ensure the development of a strong pipeline of high-quality investment opportunities. Direct financial, commercial, legal, operational, tax, ESG, and technical due diligence activities to support sound investment decisions. Ensure investment transactions are structured effectively to maximize value while protecting the Fund's interests. Monitor investment performance against financial and strategic objectives and ensure timely corrective actions where necessary. Lead post-investment portfolio management activities, including value creation initiatives and governance oversight of portfolio companies. Ensure periodic portfolio reviews are conducted and presented to executive management and governance committees. Monitor market developments, macroeconomic trends, sector performance, and regulatory changes affecting the investment portfolio. Ensure robust investment reporting, portfolio analytics, valuation updates, and performance measurement processes are maintained. Oversee implementation of portfolio risk management frameworks and ensure compliance with investment policies and governance standards. Guide investment teams in resolving complex commercial, financial, operational, and strategic issues impacting portfolio companies.<br>Customers (Internal / External) Represent TSFE in engagements with investors, financial institutions, regulators, sovereign wealth funds, private equity firms, investment banks, and strategic partners. Develop and maintain senior-level relationships with government entities, portfolio company leadership, institutional investors, and market participants. Lead negotiations with buyers, sellers, co-investors, lenders, advisors, and strategic partners throughout the investment lifecycle. Serve as a senior representative of the Fund at conferences, industry forums, investment committees, and stakeholder meetings. Collaborate closely with the CIO, Sub-fund CEOs, executive leadership, and other Investment Directors to align investment priorities across the organization. Provide strategic insights and market intelligence that support enterprise-wide investment decision-making. Build partnerships that facilitate access to proprietary investment opportunities and strategic co-investment initiatives.<br>People Leadership:Lead, mentor, and develop a high-performing investment organization comprising Associate Directors, Vice Presidents, Associates, and Analysts. Set strategic objectives, KPIs, and performance expectations for investment teams and monitor achievement against agreed targets. Build organizational capability by coaching senior investment professionals and developing succession plans for key leadership positions. Foster a culture of collaboration, accountability, innovation, and disciplined investment decision-making. Promote knowledge sharing and continuous learning across investment teams. Ensure appropriate resource planning and capability development to meet evolving investment priorities. Lead talent identification, recruitment, retention, and succession planning initiatives within the investment function. Empower investment leaders to exercise sound commercial judgment while maintaining strong governance and risk management practices. Governance & Risk Ensure full compliance with TSFE's governance framework, investment policies, delegation of authority, and regulatory requirements. Provide strategic oversight of investment risk, including financial, operational, legal, ESG, and reputational risks. Chair or participate in governance committees as required and ensure investment decisions are appropriately documented. Ensure independent challenge and rigorous review of investment assumptions, valuations, and financial models. Promote a strong risk management culture across investment teams and portfolio companies. Education, Qualification & Work Experience Bachelor’s degree in finance, Business Administration, Economics, Accounting, or a related discipline. Master's degree (MBA, Finance, Economics, or equivalent) is preferred. CFA, CAIA, CPA, or other relevant professional qualifications are preferred. Minimum 14–18 years of progressive investment experience, including significant leadership experience within sovereign wealth funds, private equity firms, infrastructure funds, investment banks, asset managers, or principal investment organizations. Proven track record of originating, leading, negotiating, executing, and managing large-scale investments and complex transactions. Extensive experience in portfolio management, corporate finance, valuation, financial modelling, mergers & acquisitions, capital markets, and investment governance. Demonstrated experience leading senior investment professionals and managing high-performing investment teams. Strong understanding of financial, commercial, legal, tax, ESG, and operational aspects of investment management. Experience serving on boards or board committees of portfolio companies is highly desirable.

<p><h4>Company description</h4> <p>Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.</p> <p>By joining us, you will become a Heartist® because hospitality is, first and foremost, a work of heart.</p> <p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfill yourself, to discover other professions, and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p> <p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p> <p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable, and impactful experiences for your customers, for your colleagues, and for the planet.</p> <p>Hospitality is a work of heart.</p> <p>Join us and become a Heartist®.</p> <h4>Job description</h4> <p>2.1 Maintains complete knowledge of and complies with all departmental policies and service standards.</p> <p>2.2 Maintains complete knowledge of correct maintenance and use of equipment. Uses equipment only as intended.</p> <p>2.3 Anticipates guests’ needs, responds promptly, and acknowledges all guests, though busy and at any time of the day.</p> <p>2.4 Maintains positive guest relations at all times.</p> <p>2.5 Resolves guest complaints, ensuring guest satisfaction.</p> <p>2.6 Monitors and maintains cleanliness, sanitation, and organization of assigned work areas.</p> <p>2.7 Maintains complete knowledge of:</p> <ul> <li>All hotel facilities and services, hours of operation.</li> <li>All guest room layouts, bed types, décor, appointments, and locations.</li> <li>Room availability for any given day.</li> <li>Restricted dates, rates, and room types.</li> <li>All room rates, packages, and promotions.</li> <li>Specific arrangements between hotel and travel agencies, corporate reservations center.</li> <li>Entertainment and special events scheduled in the hotel.</li> <li>Accesses all functions of the computer system.</li> <li>Evaluates the staffing requirements and prepares work schedules weekly, adhering to budget goals.</li> </ul> <p>2.8 Ensures that the reservation lines are attended at all times during scheduled hours and that sufficient staffing is present to meet the daily business demands.</p> <p>2.9 Documents any late or absent employees; maintains accurate and current employee records.</p> <p>2.10 Schedules and assigns employees’ breaks.</p> <p>2.11 Communicates anticipated business demands daily with each employee (arrivals/departures, group functions, guest requests, etc.).</p> <p>2.12 Legibly updates information board.</p> <p>2.13 Ensures that employees are knowledgeable about hotel services, features, and amenities.</p> <p>2.14 Prepares and communicates assignments to the employees. Assigns additional tasks as they arise.</p> <p>2.15 Responds to incoming calls.</p> <p>2.16 Accesses and ensures that reservation agents properly access all functions of the reservations system.</p> <p>2.17 Monitors and ensures that reservations employees perform their job functions according to the hotel's standards.</p> <p>2.18 Monitors and ensures that all reservations (including manual) are entered into the system.</p> <p>2.19 Monitors reservations requested by fax, telex, and mail.</p> <p>2.20 Ensures guest history accounts are kept current.</p> <p>2.21 Ensures advance deposits, refunds of such, and confirmation of both are processed.</p> <p>2.22 Monitors group reservation activity daily and communicates status with sales department. Follows up on tentative sales bookings with respective sales manager to update status.</p> <p>2.23 Ensures group files are accurate and kept current.</p> <p>2.24 Ensures that group requirements are entered from the sales booking sheet.</p> <p>2.25 Processes change forms received from sales after checking availability; resolves any discrepancies.</p> <p>2.26 Ensures that group room blocks are released to general inventory after group's cut-off date or cancellation.</p> <p>2.27 Ensures that rooming lists are entered into the system.</p> <p>2.28 Pre-blocks group rooms where special requests are made.</p> <p>2.29 Assists reservations staff whenever necessary in performing all job functions.</p> <p>2.30 Conducts a one-week formal training program on the required job functions with criteria expected, department orientation with new hires, and ongoing training with existing employees.</p> <p>2.31 Works closely with other departments to effectively accommodate guests' special requests and amenities.</p> <p>2.32 Communicates designated VIP reservations to the general manager and department managers.</p> <p>2.33 Works closely with the front desk manager in determining the percentage for overbooking.</p> <p>2.34 Reviews no-show reservations and processes charges. Tracks group no-show reservations and distributes to sales department.</p> <p>2.35 Compiles reports on no-shows for future business forecasting.</p> <p>2.36 Reviews master file activity report daily for accuracy of codes, rates, and guest information.</p> <p>2.37 Communicates room availability (particularly status changes on any date) to reservations employees, front desk manager, and corporate reservations center.</p> <p>2.38 Reviews any reservations erroneously taken during restricted dates with the individual responsible.</p> <p>2.39 Reviews previous night's occupancy report and tracks for forecasting future business patterns.</p> <p>2.40 Monitors wait list and determines priority of guests to be contacted for room availability.</p> <p>2.41 Creates travel agent master in computer.</p> <p>2.42 Reviews travel agency commission report daily for accuracy; resolves any discrepancies.</p> <p>2.43 Monitors system problems, maintains log of such, and coordinates corrections with the service company representative.</p> <p>2.44 Prepares work orders for maintenance repairs and distributes them to engineering.</p> <p>2.45 Maintains supply levels and legibly documents needs on a requisition.</p> <p>2.46 Organizes and sets up office files on designated reference or resource information; keeps filing up to date.</p> <p>2.47 Prepares and distributes weekly, monthly, and annual forecasts.</p> <p>2.48 Prepares and submits daily and weekly payroll records.</p> <p>2.49 Ensures that all pertinent information is documented in the logbook daily.</p> <p>2.50 Conducts performance appraisals of designated staff annually.</p> <p>2.51 Attends designated meetings.</p> <p>2.52 Reviews status of assignments and any follow-up action with on-coming supervisor.</p> <p>2.53 Predicts that all activities and purchased equipment and belongings may impact the environment; joins all activities which are organized to protect biological diversity and shares responsibilities to increase environmental knowledge and carry out necessary trainings. Provides minimum consumption of currently used materials and equipment (paper, printed out, etc.).</p> <p>2.54 Implements necessary warnings and departmental trainings to save energy inside the facility. Carries on implementing decisions taken for saving energy. Predicts effects of environment and efficiency of energy on purchased equipment.</p> <p>2.55 Implements responsibilities to eliminate and collect waste properly, reduce environmental pollution, and minimize harmful effects to the environment.</p> <p>2.56 Carries out instructions given by the management team and head office.</p> <p>2.57 Carries out all responsibilities related to the quality management and food safety management systems implemented at the facility.</p> <h4>Qualifications</h4> <p><strong>Education:</strong> High school graduate or equivalent vocational training certificate, some college.</p> <p><strong>Experience:</strong> One year’s experience as a reservations agent, preferably in a style hotel.</p> <p><strong>Foreign language:</strong> Fluency in English both verbal and non-verbal.</p> <p><strong>Courses and training:</strong> Ability to input and access information in the property management system and computers.</p> <p><strong>Computer literacy:</strong> Perform basic arithmetic.</p> <p><strong>Skills:</strong> Familiarity with yield management and forecasting. Ability to perform job functions with attention to detail, speed, and accuracy. Ability to prioritize and organize, be a clear thinker, and remain calm. Ability to resolve problems using good judgment, follow directions thoroughly, understand guest service needs, and work cohesively with co-workers as part of a team.</p> <h4>Additional information</h4> <p>2.1 Assists the executive culinary chef in the full operation of all kitchen units.</p> <p>2.2 Is responsible for the cost, quality, hygiene, taste, presentation of all types of food produced in or purchased by the facility, and customer satisfaction related to these.</p> <p>2.3 Within kitchen hygiene rules, chefs working in the kitchen should have short and well-cared-for hair; it is not allowed for men to have a moustache or beard.</p> <p>2.4 Identifies work methods and cooking standards and ensures that these are applied to guarantee food is prepared in a quality manner and that personnel work efficiently.</p> <p>2.5 Works in a coordinated manner with all section chefs and instructs them as needed.</p> <p>2.6 Personally controls that the presentation and quality of food prepared for breakfast, lunch, and dinner is in accordance with the standards.</p> <p>2.7 Prepares the list of materials to be purchased, places their orders on the system, and checks the meat, fish, and vegetables that are purchased.</p> <p>2.8 Controls the daily provision vouchers and accelerates the circulation of slow-moving supplies.</p> <p>2.9 Checks the cooling systems of food storages and ensures that food is used according to the first in, first out principle.</p> <p>2.10 Plans food production in accordance with the stages identified by the executive culinary chef.</p> <p>2.11 Controls the current status of raw foods and provisions as well as the way that excess food is used; prevents food from spoiling, uses excess food efficiently, and controls portions of food.</p> <p>2.12 Is responsible for preparing standard recipes for all foods produced in order to standardize portions, taste, and quality.</p> <p>2.13 Continuously monitors that personnel working in the department comply with personal hygiene rules.</p> <p>2.14 Ensures that the records needed for the food safety system are kept regularly.</p> <p>2.15 Checks all storage houses at the beginning of work, ensures they are orderly, delivers old products to production, and makes sure remaining food is utilized.</p> <p>2.16 Checks the menu and informs and warns personnel of any missing or problematic products so that the same situation does not reoccur.</p> <p>2.17 Monitors performance of personnel and reports personnel who do not work efficiently to the executive culinary chef.</p> <p>2.18 Organizes personnel’s weekly schedule. Controls monthly timecards and submits to the executive chef for approval.</p> <p>2.19 Identifies training needs of kitchen personnel and ensures necessary trainings are organized and delivered.</p> <p>2.20 Delivers trainings to food production personnel about menu preparation, product recipes, and food costs (except for standard trainings such as the food safety system and ISO standards).</p> <p>2.21 Predicts that all activities and purchased equipment and belongings may impact the environment; joins all activities which are organized to protect biological diversity and shares responsibilities to increase environmental knowledge and carry out necessary trainings. Provides minimum consumption of currently used materials and equipment (paper, printed out, etc.).</p> <p>2.22 Implements necessary warnings and departmental trainings to save energy inside the facility.</p> <p>2.23 Implements responsibilities to eliminate and collect waste properly, reduce environmental pollution, and minimize harmful effects to the environment; leads staff accordingly.</p> <p>2.24 Ensures safe handling, storage, and use of chemicals in accordance with laws; controls and reduces chemical pollution.</p> <p>2.25 Carries out all responsibilities related to the quality management and food safety management systems implemented at the facility.</p> <p>2.26 Carries out all other duties assigned by managers and hotel management not specified in the job description.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Org. Setting and Reporting<br>This position is located in the Regional Office for the Middle East and North Africa (ROMENA), Division for Operations (DO), United Nations Office on Drugs and Crime (UNODC). The incumbent will work under the direct supervision of the Administrative and Finance Officer/ Operations Manager and the overall supervision of the Representative, ROMENA. For more information on UNODC, please visit the website at www.unodc.org<br> Responsibilities<br>Within delegated authority, the Procurement Assistant will be responsible for the following specific duties: • Review, record and prioritize purchasing requests and obtain additional information/documentation as required; provide assistance to requisitioners in preparing scope of work and specifications of goods and services; propose product substitutions consistent with requirements to achieve cost savings; determine the availability of funding sources. • Identify and recommend sources of procurement, interview potential suppliers. • Produce tender documents: Invitations to Bids, Requests for Proposals and Requests for Quotation based on the nature of the requirements and cost of procurement involved. • Prepare procurement processes, including the drafting of RFQ, ITB and RFP documents, receipt of quotations, bids or proposals, and their preliminary evaluation. • Assist in the preparation of purchase orders and contracts, preparation of recurring purchase orders for contracting of services. • Contribute to maintain relations with UNODC vendors and support vendors register in the UNGM and Umoja systems and maintain the filing system at the Procurement Unit. • Prepare abstracts of offers and compile data contained in quotations, proposals and bids to determine which supplier can deliver the required goods/services at the best terms and lowest costs possible with due consideration to quality, delivery time, prompt payment and other discounts, transportation costs, etc. • Enter negotiation of terms and conditions of orders under the guidance of Procurement Officers; obtain credit and other information on proposed suppliers. • Finalize purchase orders and contracts for approval by the Procurement Officer, prepare submission to the Contracts Committee for review and subsequent approval by the authorized official. • Resolve issues/problems related to delivered goods, including discrepancies between purchase orders and items/quantities shipped or received; prepare and sign Return to Vendor forms for unacceptable and/or damaged goods received. • Maintain relevant internal databases and files; keep track of any contractual agreements, direct provisioning contracts, etc. and inform affected users of contractual rights and obligations. • Research, retrieve and present information from a variety of internal and external sources on sources of supply, vendors by commodity, etc., as well as obtain specifications for new products and equipment on the market. • Prepare Piggy Backing forms for LTAs and obtain the needed approvals, ensuring that the LTA’s database is up to date and follow up on the requirements not to exceed the approved amounts. • Ensure implementation of operational strategies, focusing on achieving the following results: Provision of inputs to procurement processes and mapping, and elaboration of internal Standard Operating Procedures (SOPs) on procurement and logistics, in consultation with the direct supervisor and office management. • Provide effective control of supporting documents for all types of contracts. • Maintain hard and e-filing systems ensuring safekeeping of confidential materials/documents. • Compile and prepare briefings and presentation material for UNODC colleagues, background information and documentation for meetings. • Support on processing Procurement processes related to the services at UNODC Cairo Office. • Prepare procurement reports from SAP/ ERP Modules as required. • Assist with the collection and analysis of data as well as preparation of data presentations and reports for information sharing, responding to queries, knowledge management, planning and decision making. • Assist with visualizations and updating information material such as web pages or brochures. • Perform other work-related duties as required.<br> Competencies<br>• Professionalism: Knowledge of procurement policies, processes and procedures and of purchasing and accounting techniques. Knowledge of financial rules and regulations and ability to research and gather information from a variety of standard sources and to apply good judgment in the context of assignments given. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of work. Able to perform analysis, modeling and interpretation of data in support of decision-making. • Teamwork: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings. • Accountability: Takes ownership of all responsibilities and honours commitments; delivers outputs for which one has responsibility within prescribed time, cost and quality standards; operates in compliance with organizational regulations and rules; supports subordinates, provides oversight and takes responsibility for delegated assignments; takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable.<br> Education<br>High school diploma or equivalent is required.<br> Job - Specific Qualification<br>A Chartered Institute of Purchasing and Supplies (CIPS) Level 4 Diploma or equivalent is required. <br> Work Experience<br>A minimum of five years of work experience in procurement, administrative services or related areas is required. The minimum years of relevant experience is reduced to three for candidates who possess a first-level university degree or higher. Experience in the usage of computers and standard MS Office software packages (MS Word, Excel, PowerPoint, etc.) and knowledge of spreadsheet and database packages, experience in handling of web-based management systems is required. Work experience with the United Nations system and/or other international organizations is desirable. At least one year of experience in data analytics or related areas is desirable. Experience in a large Enterprise Resource Planning System is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat. For this job opening, English <b>and</b> Arabic are required. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details).<br> .headtable { font-family: arial, sans-serif; border-collapse: collapse; width: 100%; border: 1px solid gray; border-radius: 10px; overflow: hidden; } .headTitle { font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-weight: bold; /*color: rgb(65, 98, 145);*/ color:black; } .headtable tr td, .headtable tr th { text-align: center; vertical-align: middle; padding: 6px; } .headtable th{ background-color: #F4F4F4; color: #002d62; font-weight: bold; text-align: center; vertical-align: middle; padding: 12px; border-right: 1px solid #ccc; } .headtable td { text-align: center; vertical-align: middle; background-color: white; border-top: 1px solid #ccc; border-right: 1px solid #ccc; } .headtable th:last-child, .headtable td:last-child { border-right: none; } .headtable tr:last-child td { border-bottom: none; } .rounded-table-wrapper { border-radius: 12px; border: 1px solid #ccc; overflow: hidden; } Required LanguagesLanguageReadingWritingListeningSpeaking<br><b>English</b>UN Level IIUN Level IIUN Level IIUN Level II<br><b>Arabic</b>UN Level IIUN Level IIUN Level IIUN Level II<br> <br> Assessment<br>Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.<br> Special Notice<br>The appointment against this position is limited to the United Nations Office on Drugs and Crime. THIS IS A FIXED TERM LIMITED POSITION. Appointment against this project post is for an initial period of one (1) year. The candidate selected for this position will be granted a fixed-term appointment limited (“FTA-limited”) in accordance with section 2.2 (c) of administrative instruction ST/AI/2025/3 on Administration of appointments. Renewal of appointment is contingent upon continued existence of mandate and availability of funding. If this position is discontinued, the incumbent will be separated from service. United Nations Secretariat staff members who meet the definition of "internal candidate" in staff rule 4.10 who are selected for this position will be reassigned or transferred to the position, without a lien to their parent position. This position is subject to local recruitment pursuant to staff rule 4.4 of the United Nations Staff Rules. Applicants for positions in the General Service and related categories must be authorized to work for the United Nations in the duty station where the position is located. Eligible applicants selected from outside the duty station are responsible for any expenses in connection with their relocation to the duty station. Staff members subject to local recruitment are not eligible for allowances or benefits exclusively applicable to international recruitment. Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, staff are expected to move periodically to new functions in their career in accordance with established rules and procedures. At the United Nations, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. The United Nations is committed to creating a diverse and inclusive environment of mutual respect. The United Nations recruits and employs staff regardless of gender identity, sexual orientation, race, religious, cultural and ethnic backgrounds or disabilities. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application. The United Nations Secretariat is committed to achieving 50/50 gender balance and geographical diversity in its staff. Female candidates are strongly encouraged to apply for this position. The movement of staff members from the General Service and related categories to the Professional category in the United Nations Secretariat is exclusively allowed through the Young Professionals Programme competitive examinations. Only few staff members pass the competitive examinations. Passing the competitive examinations does not guarantee movement to the Professional category. For further information, please visit https://careers.un.org/lbw/home.aspx?viewtype=GP<br> United Nations Considerations<br>According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. By accepting a letter of appointment, staff members are subject to the authority of the Secretary-General, who may assign them to any of the activities or offices of the United Nations in accordance with staff regulation 1.2 (c). Further, staff members in the Professional and higher category up to and including the D-2 level and the Field Service category are normally required to move periodically to discharge functions in different duty stations under conditions established in ST/AI/2023/3 on Mobility, as may be amended or revised. This condition of service applies to all position specific job openings and does not apply to temporary positions. Applicants are urged to carefully follow all instructions available in the online recruitment platform, inspira, and to refer to the Applicant Guide by clicking on “Manuals” in the “Help” tile of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. All external candidates recruited in accordance with section ‎2.2 (a) of ST/AI/2025/3 for a fixed term appointment without limitation and all external candidates recruited in accordance with section 2.2. (c) of ST/AI/2025/3 for a fixed term appointment limited to the entity are subject to an initial probationary period of one year under a fixed-term appointment. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Consultancy Purpose:</strong></p><br><p>The Central Agency for Public Mobilization and Statistics (CAPMAS) of Egypt is preparing to conduct the 2028 Population and Housing Census using a Combined Census Methodology (Base Register + Full Field Enumeration). This approach aligns with UN Principles and Recommendations for Population and Housing Censuses (Revision 4). This approach combines administrative register data with field enumeration and can leverage both registers and field operations as it provides the opportunity to assess the accuracy and completeness of the available administrative data sources. In this design, administrative registers provide the population baseline and select core topics, while full field enumeration verifies data on the doorstep and collects characteristics unavailable in registers. Also, it will serve as a foundational milestone toward a fully register-based census model in future rounds.<br> The overall purpose of this assignment is to strengthen CAPMAS’s institutional and technical capacity to assess, clean, link, and utilize administrative registers for the 2028<br> Combined Census and the subsequent transition to register-based statistics. This technical assistance aims to establish the statistical infrastructure within CAPMAS required to<br> transform raw administrative files into high-quality statistical records, build an integrated secondary Statistical Population Register (SPR), and implement microdata confidentiality safeguards.</p><br><p><strong>Scope of Work:&nbsp;</strong></p><br><p>Transitioning to a register-based census is especially challenging for populous countries like Egypt due to the volume of data that must be integrated. Additionally, some administrative registers are often decentralized across regional and local levels rather than centralized nationally, significantly increasing the number of data sources to process and further complicating the transition.<br> As part of census modernization, and as a strategic secondary consideration, integration of Mobile Phone Data for Population Statistics is another important consideration. Mobile phone data—specifically anonymized and aggregated Call Detail Records (CDRs) and positioning data—offers a high-coverage source for producing frequent, timely, and dynamic population statistics. Within the scope of this consultancy, mobile phone data will be evaluated at a conceptual and methodology-design level as a supplementary “signs of life” tool to validate register population counts, while primary execution remains focused on administrative registers.<br> While CAPMAS holds deep and long-standing expertise in traditional census operations and information management, a register-based statistical system requires additional statistical expertise, particularly in the linkage and matching of data in registers, record linkage, quality assessment and statistical control. To ensure international compliance and rigorous standards, this technical assistance is grounded in the United Nations Principles and Recommendations for Population and Housing Censuses (Revision 4), the UNSD Handbook on Register-Based Population and Housing Censuses, and the UNECE Guidelines for Assessing the Quality of Administrative Sources for Use in Censuses.<br> The administrative records in Egypt are primarily managed by various ministries and register-holders, CAPMAS will build an internal, secondary Statistical Population Register<br> (SPR). This consultancy will enable CAPMAS technical teams to assess register readiness, execute administrative-to-statistical data transformations, build an integrated SPR backbone, and implement statistical data protection.</p><br><p><strong>Objectives of the Assignment:&nbsp;</strong><br> 1. Preconditions Assessment: Evaluate and benchmark Egypt’s register ecosystem against international preconditions for register-based and hybrid transitions, highlighting legal, technical, and institutional gaps.</p><br><p>2. Multi-Stage Data Quality Assessment: Train and enable CAPMAS to identify and evaluate administrative data sources across Source, Input, Process, and Output<br> quality stages.</p><br><p>3. Data Transformation and Matching: Establish specialized capacity in deterministic and probabilistic record linkage, de-duplication, conflict resolution, and "Signs of<br> Life" (SOL) activity filtering.</p><br><p>4. SPR Structural Construction: Formulate the architectural blueprint and operational workflow to link individuals, addresses, and enterprises into an integrated<br> secondary Statistical Population Register.<br> 5. Data Governance &amp; Safeguards: Establish statistical disclosure control, microdata security, and inter-institutional governance frameworks.</p><br><p><strong>3. Comprehensive Scope of Work &amp; Technical Modules</strong><br><strong>Module 1: Readiness and Preconditions for Register Transitions</strong></p><br><p>This module establishes the foundational non-technical and institutional parameters required to secure a reliable, continuous, and lawful supply of administrative data.</p><br><ul> <li>Legal Framework &amp; Political Support: Review CAPMAS's legal authority under Law No. 35 of 1960 and relevant modern statistics acts to receive, process, merge, and store microdata from administrative owners strictly for statistical purposes, ensuring confidentiality. Also, a strong political commitment and formalized<br> collaboration between administrative authorities and the national statistical office are essential for a successful transition to register-based statistics.</li> <li>Administrative Routines Assessment: Assess the current data collection routines, capacities and quality guidelines of partner agencies to ensure a continuous and<br> dependable supply of high-quality data.</li> <li>Unified Identifier Evaluation: Assess the penetration, stability, and error rates of the14-digit National ID across external registers.</li> <li>Inter-Institutional Frameworks: Draft templates for Standard Operating Procedures (SOPs), data sharing protocols, Memoranda of Understanding (MoUs), and Service<br> Level Agreements (SLAs) between the holders of administrative registers (Administrative Control, MoHP, MoSS, etc) and CAPMAS defining transmission frequencies, format standards, metadata sharing, and dispute resolution.</li> <li>Public Trust and Data Ethics: Establish transparency frameworks, data ethics assessments, and public communications regarding data anonymization and<br> confidentiality.</li></ul><p><i><strong>Other relevant points to be considered:</strong></i><br> • Data provision: Where appropriate, and with necessary safeguards in place, explore opportunities for collaboration with the private sector to access data that can support census operations. This might involve accessing through data-sharing agreements, private sector data such as mobile location data or utility usage records, which can<br> be valuable for understanding population mobility or identifying signs of life.</p><br><p>• Resolving Data Overlaps and Conflicts: A combined census often draws on multiple data sources that may contain overlapping or conflicting variables. In such cases, decision-makers must evaluate and select the most appropriate source to use. Furthermore, register-based data and field data frequently yield inconsistent results,<br> even for identical topics. To ensure coherence, weighting techniques can be applied to align the datasets, while field data can serve as a benchmark to evaluate the accuracy and coverage of register counts.</p><br><p><strong>Module 2: The Four-Stage Register Quality Evaluation Framework</strong></p><br><p>Capacity building must follow the UNECE/UNSD four-stage quality evaluation framework to systematically assess quality across the entire data journey. CAPMAS and the Expert will consider splitting the training into two phases, one on assessing the registers and two on developing the statistical population register:</p><br><ol> <li>Source-Level Quality: Evaluating legal basis, register keeper trust, metadata completeness, and data transfer logistics.</li> <li>Input-Level Quality: Assessing raw microdata completeness, representation errors (under-coverage and over-coverage), measurement errors, and timestamp alignment.</li> <li>Process-Level Quality: Measuring linkage accuracy (false positives vs. false negatives), imputation rates, and edit failure rates.</li> <li>Output-Level Quality: Validating accuracy, relevance, coherence, and comparability with past census benchmarks.<br> &nbsp;</li></ol><p><strong>Module 3: Administrative-to-Statistical Transformation &amp; Linkage</strong><br> &nbsp;This module covers the core statistical algorithms and processing rules required to integrate disparate databases into a single coherent census database.</p><br><ul> <li>Concept and Classification Harmonization: Mapping administrative concepts (e.g., registered address, formal employment) to UN census definitions (e.g., usual residence, labor force status).</li> <li>Deterministic and Probabilistic Record Linkage: Training on matching algorithms using common identifiers (PINs) as well as non-unique identifiers (name, sex, date<br> of birth, geographic codes).</li> <li>De-duplication and Conflict Resolution Rules: Establishing decision-tree logic and priority rules (weighting recency, source reliability, and cross-register agreement)<br> when handling contradictory entries across sources.</li> <li>Signs of Life (SOL) Methodology: Implementing SOL activity markers (e.g., active health visits, school enrolment, tax/pension contributions, utility activity) to filter out latent over-coverage (unreported emigrations/deaths) from the baseline population.<br> &nbsp;</li></ul><p><strong>Module 4: Establishing the Statistical Population Register (SPR) and Base Registers</strong><br> CAPMAS will be guided in designing the conceptual and database architecture of an internal, secondary Statistical Population Register that serves as the backbone for census operations.<br> • Architectural Blueprint: Designing the SPR architecture within CAPMAS, linking individual statistical IDs to base registers:<br> o Statistical Population Register (SPR): Serving as the national population spine.<br> o Building/Dwelling Register &amp; Master Address File: Linking individual usual residence to physical coordinates (x, y) and structural units.<br> o Statistical Business Register (SBR): Linking working individuals to enterprise locations for workplace/industry statistics.</p><br><p>• Pre-filling Field Enumeration: Formulate pre-filling rules for the 2028 combined census field instruments. Train CAPMAS on how register-based data can be securely pre-filled onto tablets for doorstep verification and updating by field enumerators, managing the risk of enumerator bias.<br> • Triangulation and Benchmarking: Develop methods to triangulate administrative register counts, mobile phone estimates, and full field enumeration results to evaluate coverage and adjust statistical weights.<br><strong>Module 5: Microdata Protection, Anonymization &amp; Confidentiality</strong><br> This module operates strict data protection protocols to prevent the disclosure of individual and institutional identities.<br> • Data Masking and Hashing: Implementing secure, automated one-way hashing algorithms to replace administrative National IDs with pseudonymous internal Statistical IDs.<br> • Statistical Disclosure Control (SDC): Applying SDC tools for small-area tabulations to preserve individual confidentiality.<br> • Five Safes Framework: Designing operational protocols around Safe Data, Safe Projects, Safe People, Safe Settings, and Safe Outputs.</p><br><p><strong>Duration and Working Schedule:&nbsp;</strong></p><br><p>The consultancy will span a period of 12 weeks, structured into four sequential integrated phases:<br> ➢ Phase 1: Inception and Baseline Gap Analysis: Audit current CAPMAS administrative data holdings, existing MoUs with line ministries, and current legal/technical readiness. Benchmark CAPMAS against UN/UNFPA preconditions and submit a gap analysis report. (Approx 10 days)</p><br><p>➢ Phase 2: Tailored Curriculum and Sandbox Development: Design training modules and build a synthetic/anonymized "sandbox" database reflecting typical Egyptian administrative data structures (e.g., civil status, education, supply cards) for hands- on technical labs.</p><br><p>➢ Phase 3: Capacity Building Workshop Delivery: Deliver a 12-day practical training program for 20–30 CAPMAS statisticians, database engineers, and census planners<br> covering record linkage, SOL logic, and quality evaluation matrices. (Approx 12 days)</p><br><p><br> ➢ Phase 4: Pilot SPR Construction and Operational Guidelines: Guide CAPMAS teams in constructing a prototype Statistical Population Register (SPR) using real<br> test datasets. Co-draft Standard Operating Procedures (SOPs) for data quality assessment, transformation algorithms, and SDC for the 2028 census. (Approx 10<br> days)</p><br><p><strong>Place where services are to be delivered:&nbsp;</strong></p><br><p>Basically, within CAPMAS premises in Cairo, Egypt with visits to relevant key stakeholders as required and coordinated by CAPMAS</p><br><p><strong>Delivery dates and how work will be delivered</strong></p><br><p>1- Inception &amp; Readiness Report : Comprehensive baseline gap analysis evaluating CAPMAS against UN/UNFPA register transition preconditions, legal mandates, PIN availability and inter-institutional agreements. End of Week 3</p><br><p>2- Training Package: Complete curriculum, technical lecture slides, R/Python/SQL scripts for record linkage/SOL, and a synthetic test dataset. End of Week 5</p><br><p>3- Training Delivery: Delivery of 12-day hands-on technical training for 20-30 designated CAPMAS technical personnel. End of Week 8</p><br><p>4- Prototype SPR Architecture &amp; Codebase: Documented database schema and automated codebase for linking registers, applying multi-source conflict resolution rules, and executing 'Signs of Life' filtration. End of Week 11</p><br><p>5- Final Report &amp; Operational SOPs: Final report summarizing outcomes, recommended MoU templates, Data Quality Assessment Matrices, and SDC Guidelines for the 2028 Hybrid Census. End of Week 12</p><br><p><i>Deliverables 1, 2, &amp; 4: Submitted electronically in bilingual format (English and Arabic).</i><br><i>Deliverable 3: Training completion report containing attendance logs, participant evaluation forms, and pre- and post-workshop assessment scores.</i><br><i>Deliverable 5: Final report submitted electronically</i></p><br><p><strong>Monitoring and progress control, including reporting requirements, periodicity format and deadline:</strong></p><br><p>The consultant’s progress will be monitored continuously through a combination of bi- weekly progress meetings, deliverable-based milestone reviews, and formal quality sign- offs jointly conducted by UNFPA Egypt and CAPMAS.</p><br><p><strong>Supervisory arrangements:</strong></p><br><p>The Consultant will report directly to the UNFPA Egypt Population and Development Analyst and the designated CAPMAS representative.</p><br><p><strong>Expected travel:</strong></p><br><p>Local visits within Cairo/Giza for stakeholder consultations at relevant ministries (if required and coordinated by CAPMAS)</p><br><p><strong>Qualifications and Experience:&nbsp;</strong></p><br><p>The assignment may be undertaken by an Individual Lead Senior International Consultant (supported by a National junior consultant) or a Specialized Consultancy Team the requisite skills and experience.</p><br><p><strong>Education:&nbsp;&nbsp;</strong></p><br><p>Advanced university degree (master’s or Ph.D.) in Statistics, Demography, Data Science, Computer Science, or related quantitative field.</p><br><p><strong>Knowledge and Experience:&nbsp;</strong></p><br><p>Minimum 12 years of professional experience in census design, official statistics, or administrative register integration into national statistical systems.<br> o Demonstrated track record in leading or advising National Statistical Offices through transitions from traditional to combined or register-based censuses methodologies.<br> o Familiarity with UN Statistics Division and UNECE census frameworks and UNFPA census training materials.</p><br><p>• Technical Skills: Advanced proficiency in record linkage (deterministic and probabilistic), database management (SQL), statistical computing (R, Python), and Statistical Disclosure Control (SDC) packages.<br> • Linguistic Capabilities: Fluency in both Arabic and English is required, as deliverables and training must be provided in both languages to accommodate CAPMAS requirements.</p><br><p><strong>Languages:&nbsp;</strong></p><br><ul> <li>Profeciency in English Language&nbsp;</li> <li>Arabic knowledge is preferable&nbsp;</li></ul><p><strong>Inputs / services to be provided by UNFPA or national partner (e.g support services, office space, equipment), if applicable:</strong><br><strong>&nbsp;Provided by CAPMAS (National Partner):</strong><br><strong>• </strong>Data Access and Coordination: Facilitate secure access to required administrative test datasets, and inter-institutional coordination with external registry holders<br> • Premises and Infrastructure: Provide dedicated, secure office space, stable internet access, computing hardware/servers.<br> • Training Logistics: Secure computer lab training rooms for the Phase 3 workshops.<br> • Assign a Team: Designate a technical task force to work alongside the consultant throughout all phases.<br> • Administrative Facilitation: Secure site access permits, and coordination for stakeholder consultations as required.<br><strong>Provided by UNFPA Egypt:</strong><br> • Contractual &amp; Financial Oversight: Timely disbursement of consultancy fees based on approved deliverables.<br> • Technical Supervision: Periodic technical review, guidance, and quality assurance of deliverables via the Population and Development Analyst.<br> • Resource Materials: Facilitate access to specialized UN/UNFPA technical guidelines, course materials, and regional benchmark case studies.<br><i><strong>Relevant resources;</strong></i><br> • Principles and Recommendations for Population and Housing Censuses Revision 4<br> • Handbook on Registers-based Population and Housing Censuses<br> • Guidelines for Assessing the Quality of Administrative Sources for Use in Censuses<br> • Self-Assessment Tool on Readiness to Use Administrative Data for Census</p><br><p><strong>Other relevant information or special conditions, if any:</strong><br><strong><u>Interested applicants are required to submit a brief proposal (maximum 5 pages) outlining their proposed methodological approach, data transformation strategy, and framework for conducting this capacity building assignment, consultancy rates, along with CV(s) and a cover letter. Final consultancy rates will be determined by UNFPA.</u></strong><br> &nbsp;</p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Tiered Approach</b></p><br> <p>In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:</p><br> <ul> <li><b>Tier 0</b>: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.</li> <li><b>Tier 1</b>: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments</li> <li><b>Tier 2</b>: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers</li> <li><b>Tier 3 or no tier indicated</b>: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates</li> </ul> <p>Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.</p><br> <p><b>Background</b></p><br> <p>UNDP’s decades-long partnership with Egypt has fostered a diverse portfolio of support across the economic, social, and environmental sectors. The current strategy builds on this strong foundation, aligning with Egypt Vision 2030 to advance a green, inclusive, and resilient development pathway driven by innovation and collaboration.&nbsp;</p><br> <p>As a strategic partner, UNDP Egypt plays a central role in accelerating progress toward the SDGs, with three pillars of support: Inclusive Growth and Digital Transformation, Governance, Social Inclusion, and Gender; and Climate and Nature. Drawing on global expertise and grounded in local experience, the Country Office works closely with partners on policy advisory and programmatic support, and bringing stakeholders together across the spectrum including government, private sector, academia and CSOs to address complex challenges and take advantage of opportunities.</p><br> <p>To remain agile within a rapidly changing development landscape, UNDP Egypt is implementing an organizational change process that aims to transition to a structure and financially viable business model that is more effectively and efficiently able to deliver on evolving national priorities.&nbsp;</p><br> <p>It is guided by four core principles:</p><br> <ul> <li>Retaining key capacities while investing in new expertise</li> <li>Strengthening and integrating quality assurance and programme finance</li> <li>Standardization and optimization across the teams / functions</li> <li>Financial sustainability of core structure - with flexibility for expansion / contraction</li> </ul> <p>This restructuring positions UNDP Egypt to remain a lean, responsive, and financially sustainable partner, one that is equipped to deliver integrated development solutions that support the country’s long-term aspirations.</p><br> <p>In this context the Programme Unit works to support achievement of UNDP strategic objectives and to help the Country Office act with both ambition and scale to address urgent problems facing the country, the region, as well as global conditions. Programme staff assist the Country Office in formulating and implementing programme strategies that go beyond solving immediate development challenges to create future smart and integrated systemic changes in resilience and capacity building within the country.</p><br> <p><b>Position Purpose</b></p><br> <p>Under the overall guidance of the Deputy Resident Representative (DRR), Programme and the direct supervision of the Team Leader - NOC-Programme Specialist, Climate and Nature, &nbsp;the Programme Analyst is responsible for providing substantive support to the management of UNDP programme within the thematic/sectoral areas assigned.</p><br> <p>In UNDP Egypt, the Programme Analyst (NOA) specializing in Climate and Environment is responsible for the strategic management and quality assurance of the office's environmental portfolio, which includes initiatives in climate change mitigation, adaptation, and biodiversity conservation. Working under the supervision of the Team Leader, the analyst conducts research on political and economic trends to formulate project proposals, identifies new resource mobilization opportunities from vertical funds like the GEF or GCF, and provides technical advisory services to the Egyptian government to align national policies with the Sustainable Development Goals (SDGs). Beyond technical oversight, the role involves building strategic partnerships with UN agencies and civil society, managing project staff, and ensuring that all activities adhere to UNDP's results-based management (RBM) standards and financial regulations.</p><br> <p>The Programme Analyst supports the coordination of projects’ activities in this thematic pillar and also works in close collaboration with the Programme and Operations teams in the CO, programme staff in other UN Agencies, UNDP staff in HQs and Regional Hubs, technical advisors/experts, external specialists, government officials and partners, donors, and civil society to ensure successful implementation of the UNDP programme. The Programme Analyst supervises support staff in the thematic area team.</p><br> <p>UNDP adopts a portfolio approach to accommodate changing business needs and leverage linkages across interventions to achieve its strategic goals. Therefore, UNDP personnel are expected to work across units, functions, teams, and projects in multidisciplinary teams in order to enhance and enable horizontal collaboration.<br> &nbsp;</p><br> <p><b>Duties and Responsibilities</b></p><br> <p><b>1. Contribute to formulation and implementation of UNDP programme strategies and policies:</b></p><br> <ul> <li>Provide inputs to analysis of the political, social and economic situation in the country; and contribute collaborative inputs to the UN Common Country Assessment and Sustainable Development Cooperation Framework (UNCCA and UNSDCF) as well as to the preparation/revision of the Country Programme Document (CPD), Integrated Work Plan (IWP) and other strategic documents.</li> <li>Provide inputs to operationalizing UNSDCF/ CPD in collaboration with the main partners and other UN Agencies.</li> <li>Ensure implementation of relevant programme Standard Operating Procedures (SOPs) to ensure the effectiveness CO business processes.&nbsp;</li> <li>Analyze and synthesize proposals in assigned programme areas.</li> </ul> <p><b>2. Ensure effective management of the CO programme within the assigned thematic/sector areas focusing on quality assurance and risk management from formulation to implementation of the country programme:</b></p><br> <p>•&nbsp;&nbsp;&nbsp;&nbsp;Provide input to design and formulation of CO programme, translate UNDP priorities into local interventions, and oversee programme implementation with the implementing partners within the assigned programme areas. Ensure that design and formulation of programme considers societal digital technology risks and opportunities and other future signals.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Oversee planning, budgeting, implementation and monitoring of the assigned programme areas; and track use of financial resources in accordance with UNDP rules and regulations. Ensure digital technology solutions in programme implementation are managed towards scalability and sustainability in line with UNDP’s digital standards.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Ensure effective application of results-based management tools and track achievement of strategic results.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Ensure the effective use of data in programme implementation, across the data lifecycle; and ensure effective monitoring, evaluation and learning on programme impact.&nbsp;<br> •&nbsp;&nbsp;&nbsp;&nbsp;Provide inputs to trends analysis for future informed and anticipatory programming.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Support preparation for audits and the implementation of management responses.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Prepare inputs for reporting, including donor and corporate reports.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Support the rollout of new initiatives and programmes including through presentation of the project to PAC, finalize contribution agreements, and determine required revisions.<br> &nbsp;</p><br> <p><b>3. Support creation of strategic partnerships and implementation of the resource mobilization strategy:</b></p><br> <p>•&nbsp;&nbsp;&nbsp;&nbsp;Support development of partnerships with the UN Agencies, international financial institutions (IFIs), government institutions, donors, private sector (if applicable to CO), and civil society in assigned programme/ thematic areas. &nbsp;&nbsp;<br> •&nbsp;&nbsp;&nbsp;&nbsp;Provide input in Identifying strategic programme areas of cooperation, including for joint programming. &nbsp;<br> •&nbsp;&nbsp;&nbsp;&nbsp;Analyze and research information on donors, prepare substantive briefs on possible areas of cooperation, identify opportunities for initiation of new projects, and support Country Office resource mobilization efforts.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Contribute to development of portfolios and Country office pipeline including through the design of Programme/Project documents, concept notes, proposals and cross-sectoral coordination in assigned areas to bring resources for projects.<br> &nbsp;</p><br> <p><b>4. Support provision of top-quality advisory services and facilitation of knowledge building and management:</b></p><br> <p>•&nbsp;&nbsp;&nbsp;&nbsp;Identify policy-driven issues; and identify and compile best practices and lessons learned directly linked to programme country policy goals.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Support establishment and strengthening of national and international advocacy networks. Implement relevant, high -impact advocacy with key partners.&nbsp;<br> •&nbsp;&nbsp;&nbsp;&nbsp;Support development of policies and institutions to address country problems and needs in collaboration with the Government and other strategic partners.&nbsp;<br> •&nbsp;&nbsp;&nbsp;&nbsp;Ensure that policy advisory contributes to inclusive societal digital transformation and takes digital technology risks and opportunities or futures signals into account.&nbsp;<br> •&nbsp;&nbsp;&nbsp;&nbsp;Provide sound contributions to knowledge networks, communities of practice, and digital knowledge platforms.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Organize training for the operations/ projects staff on programme related matters in assigned programme areas.<br> &nbsp;</p><br> <p><b>The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization.</b></p><br> <p><b>Supervisory/Managerial Responsibilities: </b>G6 Programme Associate in thematic area.</p><br> <p><b>Competencies</b></p><br> <i><b>Core:&nbsp;</b></i> <br> <p><b>Achieve Results</b></p><br> <p>LEVEL 2: Scale up solutions and simplifies processes, balances speed and accuracy&nbsp;</p><br> <p>in doing work</p><br> <br> <p><b>Think Innovatively</b></p><br> LEVEL 2: Offer new ideas/open to new approaches, demonstrate systemic/integrated thinking <br> <p><b>Learn Continuously</b></p><br> LEVEL 2: Go outside comfort zone, learn from others and support their learning <br> <p><b>Adapt with Agility&nbsp;</b></p><br> LEVEL 2: Adapt processes/approaches to new situations, involve others in change process <br> <b>Act with Determination&nbsp;</b> LEVEL 2: Able to persevere and deal with multiple sources of pressure simultaneously <br> <p><b>Engage and Partner</b></p><br> LEVEL 2: Is facilitator/integrator, bring people together, build/maintain coalitions/partnerships <br> <p><b>Enable Diversity and Inclusion</b></p><br> LEVEL 2: Facilitate conversations to bridge differences, considers in decision making&nbsp; <br> <p><b>Cross-Functional &amp; Technical competencies:</b></p><br> <i><b>Thematic Area</b></i> <i><b>Name</b></i> <i><b>Definition</b></i> <br> <i><b>Business Management</b></i> Results-based Management <ul> <li>Ability to manage the implementation of strategies, programmes, and projects with a focus at improved performance and demonstrable results.&nbsp;</li> <li>Knowledge and understanding of relevant theories, concepts, methodologies, instruments, and tools</li> </ul> <br> <i><b>Business Management</b></i> Project Management <ul> <li>Ability to plan, organize, prioritize and control resources, procedures and protocols to achieve specific goals</li> </ul> <br> <i><b>Business Management</b></i> Portfolio Management <ul> <li>Ability to select, prioritise and control the organization's programmes and projects in line with its strategic objectives and capacity.</li> <li>Ability to balance the implementation of change initiatives with regular activities for optimal return on investment.&nbsp;</li> <li>Knowledge and understanding of key principles of project, programme, and portfolio management</li> </ul> <br> <i><b>Business Management</b></i> Monitoring &amp; Evaluation <ul> <li>&nbsp;Ability to systematically monitor results of strategies, programmes, and activities with a view to make sure that they are being implemented effectively;&nbsp;</li> <li>Ability to provide managers and key stakeholders with regular feedback and reporting on the consistency or discrepancy between planned activities and programme management and results.&nbsp;</li> <li>Ability to make independent judgment of the management and results of strategies, programmes and activities based on set criteria and benchmark, keeping in mind the needs and concerns of client, current and upcoming.</li> <li>Knowledge and understanding of monitoring and evaluation frameworks, concepts, methodologies, systems, processes, and tools.&nbsp;</li> <li>Ability to make independent judgement based on set criteria and benchmarks. Ability to anticipate client's upcoming needs and concerns.</li> </ul> <br> <i><b>Business Direction &amp; Strategy</b></i> Systems Thinking <ul> <li>Ability to use objective problem analysis and judgement to understand how interrelated elements coexist within an overall process or system, and to consider how altering one element can impact on other parts of the system</li> </ul> <br> <i><b>2030 Agenda: Planet</b></i> Climate Strategies and Policy <ul> <li>Financing Strategies, Plans and Investment Frameworks</li> </ul> <br> <b>2030 Agenda:&nbsp; Planet</b> Nature <ul> <li>Ecosystems and Biodiversity: Natural Resource Management&nbsp;</li> </ul> <br> <p><b>Required Skills and Experience</b></p><br> <p><b>Education:</b></p><br> <ul> <li>Advanced university degree (master's degree or equivalent) in Natural Resources Management, Climate Change, Sustainability &amp; Environmental Studies, Public Administration, Economics, Political Sciences, Social Sciences, or related field is required or&nbsp;</li> <li>A first-level university degree (bachelor’s degree) in the above fields in combination with an additional two years of qualifying experience will be given due consideration in lieu of an advanced university degree&nbsp;</li> </ul> <p><b>Experience, Knowledge, and Skills:</b></p><br> <p>•&nbsp;&nbsp;&nbsp;&nbsp;Applicants with Master’s degree (or equivalent) in a relevant field of study are not required to have professional work experience.&nbsp;</p><br> <p>•&nbsp; Applicants with a Bachelor’s degree (or equivalent) are required to have a minimum of two (2) years of relevant professional experience at the national and/or international level in providing management advisory services and hands-on experience in design, monitoring and evaluation of development portfolios and projects within assigned thematic area (Nature and Climate)<br> •&nbsp;&nbsp;&nbsp;&nbsp;Experience in the use of computers, office software packages (MS Word, Excel, etc.), database packages, and web-based management systems such as ERP is required.&nbsp;<br> •&nbsp;&nbsp;&nbsp;&nbsp;Experience at the national level in providing management advisory services, hands-on experience in design, monitoring and evaluation of development projects is an asset.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Proven experience in handling multi-sectoral coordination among professionals and regional teams is desired.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Experience in integrated programming with good knowledge of UN System/UNDP's corporate policies and programmes is an advantage.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Policy, advisory and advocacy experience and track record of engagement with United Nations, other development actors and donors are highly desirable.&nbsp;<br> •&nbsp;&nbsp;&nbsp;&nbsp;Experience in resource mobilization is an asset.<br> &nbsp;</p><br> <p><b>Language requirements:</b></p><br> <ul> <li>Fluency in English and Arabic is required</li> <li>Knowledge of another UN language would be an asset</li> </ul> <p><b>Equal opportunity</b></p><br> <p>As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination.&nbsp;</p><br> <p>UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.</p><br> <p><b>Sexual harassment, exploitation, and abuse of authority</b></p><br> <p>UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles.&nbsp;</p><br> <p><b>Probation</b></p><br> <p>For all new UNDP fixed term appointments (FTA), including for staff members being transferred or seconded to UNDP under the Inter-Organization Agreement concerning Transfer, Secondment or Loan of Staff, on an appointment of more than one year, continuation of the appointment beyond the initial 12 months is contingent upon the successful completion of a probationary period.</p><br> <p><b>Right to select multiple candidates</b></p><br> <p>UNDP reserves the right to select one or more candidates from this vacancy announcement.&nbsp; We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.</p><br> <p><b>Use of AI by candidates</b></p><br> <p>Applicants are invited to read UNDP’s guidance for candidates on using AI responsibly in UNDP recruitment and selection</p><br> <p><b>Scam alert</b></p><br> <p>UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.</p><br><br><br> </div>