Mechanical Design Engineer Jobs in Egypt

<p><strong> We are hiring: Senior Architect&lt;</strong>/p&gt;</p><p><br></p><p><strong>Location: Alexandria&lt;</strong>/p&gt;</p><p><br></p><p>♦<strong>️ Responsibilities:<br>- Stron</strong></p><p></p><strong>g<p> background in Architecture Architectural Design, with experience in medium to large-scale real estate projects.-Deal wi</p><p>th client modfications and handle technical customer requirments- Profic</p><p>iency in integration and coordination ofmultidis</p><p>ciplinary designs, ensuring alignment between architectural, structural, and MEP systems.- Demons</p><p>trated Project Management capabilities, including planning, scheduling, and monitoring design deliverables.- Famili</p><p>arity with relevant software tools for architectural design and documentation (e.g.,AutoCAD, Revit,3dmax </p><p></p>)<p><br><strong>♦️ Requirements:<br>Bachel</strong></p><p></p><strong>o<p>r's degree in Architecture 15+ years of experience, Excellent communication, teamwork, and ability to mentor junior team members and work effectively in a fast-paced, deadline-driven environmen</p><p></p>t<p>.<strong><br> To Apply:<br>(Alexa</strong></p><p></p><strong>n<p>dria resident only)<br>Email:</p><p></p> <p>careers@mena-eg.com<br>WhatsA</p><p></p>p<p>p: 012811597</p>79</strong><p></p></strong><p></p></strong><p></p><p></p><p></p>

<ul><li><p>Design and analyze <strong>steel, aluminum, and facade structures</strong>.</p></li><li><p>Prepare and review structural calculations, drawings, and technical specifications.</p></li><li><p>Coordinate with architects, contractors, and other engineering disciplines.</p></li><li><p>Review shop drawings, material submittals, and fabrication details.</p></li><li><p>Ensure designs comply with applicable international codes and project requirements.</p></li><li><p>Provide technical guidance to junior engineers and resolve site/design issues.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s degree in civil or Structural Engineering or a related field.</p></li><li><p>Graduation Project: <strong>Steel Structure (MUST).</strong></p></li><li><p>3-5 years of experience in structural engineering, preferably within the <strong>façade, Aluminum, or glazing industry</strong>.</p></li><li><p>Proven expertise in the design and analysis of building envelope systems, including curtain walls and metal cladding.</p></li><li><p>Excellent technical drawing and documentation skills using AutoCAD or equivalent software.</p></li><li><p>Proficiency in structural analysis software such as SAP2000, ETABS, STAAD.Pro, or similar tools.</p></li></ul><p></p>

<ul><li><p>Prepare material, equipment, and labor cost estimates and ensure alignment with project budgets.</p></li><li><p>Prepare and review technical drawings using relevant design software.</p></li><li><p>Coordinate soil testing and assess project feasibility.</p></li><li><p>Manage infrastructure repair and maintenance activities.</p></li><li><p>Review, modify, and redesign warehouse steel structures as required.</p></li><li><p>Ensure compliance with permits, regulations, and project requirements throughout design and construction.</p></li><li><p>Review and maintain accurate department documentation.</p></li><li><p>Prepare regular progress reports comparing planned vs. achieved objectives.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s degree in Civil or Structural Engineering.</p></li><li><p><strong>3–5 years of relevant experience in Technical Office and Site Engineering.</strong></p></li><li><p><strong>Strong experience in Steel Structures is required.</strong></p></li><li><p>Good knowledge of shop drawings, BOQs, quantity surveying, and technical submittals.</p></li><li><p>Proficiency in AutoCAD; knowledge of other engineering/design software is a plus.</p></li><li><p>Strong technical, coordination, and problem-solving skills.</p></li></ul><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <ul> <li>Develop architectural drawings, layouts, elevations, sections, and detailed design documentation.</li> <li>Coordinate architectural designs with structural, civil, and MEP disciplines.</li> <li>Prepare material specifications, door/window schedules, and interior fit-out documentation.</li> <li>Review subcontractor shop drawings and material samples for compliance with design requirements.</li> <li>Respond to site RFIs and provide technical clarifications and architectural solutions.</li> <li>Participate in design coordination meetings and BIM model reviews.</li> <li>Support client submissions through presentations, renderings, and BOQs.</li> <li>Maintain drawing registers, revision logs, and technical documentation.</li> <li>Coordinate technical requirements with Sales/Presales teams.</li> <li>Monitor project execution against approved designs and resolve technical issues.</li> <li>Provide technical support to project and installation teams.</li> <li>Prepare regular progress reports and escalate critical technical issues to the Team Leader.</li> <li>&nbsp;</li> </ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 5+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<p>Structural design for commercial and residential projects:</p><p></p><ul><li><p>Review and validate that all Structural designs, drawings and documents are to current codes and standards.</p></li><li><p>Make calculations about pressures, loads, and stresses.</p></li><li><p>Provide technical advice on safe designs and construction.</p></li><li><p>Obtain planning and/or building regulations approval.</p></li><li><p>Analyze configurations of the basic components of a structure.</p></li><li><p>Liaise with professional staff such as architects and engineers.</p></li><li><p>Monitor and inspect all work undertaken by contractors to ensure structural soundness.</p></li><li><p>Make frequent site visits for following up.</p></li><li><p>Inspect properties to evaluate the conditions and foundations.</p></li><li><p>Check the design criteria and basic designs of Structural works to obtain the maximum quality.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor's degree in Civil Structural Engineering.</p></li><li><p>User of Revit Structure.</p></li><li><p>Proficient Level in design programs (SAP2000, CSI SAFE, ETABS, and STAAD PRO.)</p></li><li><p>Experience in commercial and administrative projects.</p></li></ul><p></p>

<ul><li><p>We are looking for a creative and motivated Interior Designer to join our team on a project basis. The ideal candidate should be able to create innovative interior design concepts, develop detailed drawings, and communicate effectively with clients.</p></li><li><p>Responsibilities</p></li><li><p>Create interior design concepts and mood boards.</p></li><li><p>Prepare 2D drawings and 3D visualizations.</p></li><li><p>Select materials, finishes, furniture, and lighting.</p></li><li><p>Coordinate with clients and the execution team.</p></li><li><p>Revise designs based on client feedback.</p></li><li><p>Ensure designs meet quality standards and project requirements.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Requirements</p></li><li><p>Bachelor's degree in Interior Design, Architecture, or a related field.</p></li><li><p>1–2 years of experience (Fresh graduates with a strong portfolio are welcome to apply).</p></li><li><p>Proficiency in AutoCAD, 3ds Max, SketchUp, V-Ray, or similar software.</p></li><li><p>Good communication and presentation skills.</p></li><li><p>Strong creativity and attention to detail.</p></li></ul><p></p><p></p>

<p>The Senior Full-Stack Developer is responsible for the design, development, deployment, and continuous improvement of ITIDA's customer-facing digital products. This includes public-facing websites, external service portals, API integrations, and any digital interface that connects ITIDA with its external stakeholders including registered companies, technology investors, program applicants, and the general public.</p><p>&nbsp;</p><p>This role operates within the Digital Transformation scope under the direct supervision of the IT Manager, and works in close coordination with the Internal Applications team. The position is expected to function with a high degree of autonomy, taking end-to-end ownership of external digital products from requirements gathering through to production and maintenance.</p><p></p><p><strong>1&nbsp; External Web &amp; Portal Development</strong></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Design, develop, and maintain ITIDA's public-facing websites, service portals, and digital platforms.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Build responsive, accessible, and performant front-end interfaces aligned with ITIDA's brand identity and UX standards.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Develop robust back-end services, RESTful APIs, and integrations with third-party systems and government platforms.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure all external-facing applications meet web security standards (OWASP Top 10) and performance benchmarks.</p><p>&nbsp;</p><p><strong>2&nbsp; API Development &amp; Integration</strong></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Design and expose secure REST/GraphQL APIs consumed by external partners, mobile applications, and third-party integrations.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Integrate with external government systems, payment gateways, identity verification services, and data providers as required.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Document all APIs using OpenAPI/Swagger standards and maintain up-to-date technical documentation.</p><p>&nbsp;</p><p><strong>3&nbsp; Architecture &amp; Technical Quality</strong></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Contribute to the selection of frameworks, tools, and hosting architectures for external applications.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Enforce coding standards, conduct code reviews, and maintain a clean, maintainable codebase.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Implement CI/CD pipelines and automated testing (unit, integration, end-to-end) for all external products.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Monitor application health, performance, and uptime using appropriate observability tools; respond to incidents.</p><p>&nbsp;</p><p><strong>4&nbsp; Collaboration &amp; Stakeholder Engagement</strong></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Translate business and departmental requirements into clear technical specifications and deliver against agreed timelines.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Work closely with the Business Analyst on requirements documentation, gap analysis, and SLA definitions.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Coordinate with the Internal Applications team to ensure consistency in shared components, design systems, and data contracts.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Liaise with external vendors, hosting providers, and technology partners as needed.</p><p>&nbsp;</p><p><strong>5&nbsp; Security, Compliance &amp; Governance</strong></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure all external applications comply with EGCert Security requirements applicable to public-facing services.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Apply security best practices across the full stack: input validation, authentication, authorization, encryption, and audit logging.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Participate in periodic security assessments and penetration testing cycles; remediate identified vulnerabilities within agreed SLAs.</p><p><strong>Requirements</strong></p><ul><li><p><strong>1 Education</strong></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a closely related field.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; A relevant postgraduate qualification or professional certifications are a plus.</p><p>&nbsp;</p><p><strong>2&nbsp; Experience</strong></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 5 to 8 years of hands-on experience in full-stack web development, with a strong portfolio of external-facing digital products.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Demonstrated experience owning the full development lifecycle: requirements, design, development, testing, deployment, and maintenance.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Prior experience in a government agency, public sector digital services, or regulated environment is an advantage.</p><p>&nbsp;</p><p><strong>3&nbsp; Technical Skills — Front-End</strong></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Proficiency in one or more modern JavaScript frameworks: React.js, Vue.js, or Angular.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong command of HTML5, CSS3, responsive design principles, and accessibility standards.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Familiarity with component libraries and design systems.</p><p>&nbsp;</p><p><strong>4&nbsp; Technical Skills — Back-End</strong></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Proficiency in one or more server-side languages/frameworks: Node.js (Express/NestJS), Python (Django/FastAPI), PHP (Laravel), or Java (Spring Boot).</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong experience designing and consuming RESTful APIs; GraphQL experience is a plus.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Solid understanding of authentication and authorization patterns: OAuth 2.0, JWT, OpenID Connect.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Experience with relational databases (PostgreSQL, MySQL, SQL Server) and basic query optimization.</p><p>&nbsp;</p><p><strong>5&nbsp; DevOps &amp; Infrastructure</strong></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Experience with cloud platforms — Microsoft Azure preferred (aligns with ITIDA's existing M365/Azure environment); AWS or GCP also acceptable.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Practical knowledge of containerization (Docker) and orchestration concepts (Kubernetes is a plus).</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Hands-on experience with CI/CD tools: Azure DevOps, GitHub Actions, GitLab CI, or equivalent.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Understanding of DNS, SSL/TLS, CDN configuration, and web hosting management.</p><p>&nbsp;</p><p><strong>6&nbsp; Soft Skills</strong></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong written and verbal communication skills in both Arabic and English.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to work independently and take ownership of deliverables with minimal supervision.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong analytical and problem-solving mindset; comfortable with ambiguity in early-stage projects.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Collaborative team player with experience working alongside non-technical stakeholders.</p></li></ul><p></p>

Packaging Designer — Magico Group???? Cairo, Egypt · Full-Time · On-site Company Description Magico Group has manufactured in Egypt since 1992. Our factory in Obour City has been in production since 2005, and we are ISO 9001 certified. We make and sell more than 150 products — agrochemicals, public health solutions, veterinary pesticides and disinfectants — including our own brands and the lines we represent for multinational manufacturers in Egypt. We are also building an export business in fertilizers and industrial raw materials, which brings new packaging formats and new markets with it. Role Description On our products, the package does three jobs at once. It has to sell on a dealer's shelf, survive a chemical inside it and a truck ride to Upper Egypt, and carry regulatory label content that has to be correct in every word. You will own that work, from first concept through to the approved press proof. What you will do Design packaging and labels across the portfolio: bottles, jerrycans, sachets, pouches, foil bags, cartons, shrink sleeves and multi-page booklet labels Lay out regulated label content in Arabic and English: registration details, hazard pictograms, signal words, safety and first-aid text, dose rates and pre-harvest intervals, with space reserved for batch and expiry printing Work with Regulatory to make sure every label matches its approved registration before it goes to print Build accurate die-lines and print-ready artwork: bleed, colour separations, Pantone and CMYK, barcodes, and preflight checks Work with printers and packaging suppliers on materials, proofs and press checks, and catch problems before a run, not after it Keep our own brands consistent across product lines, and apply multinational principals' brand guidelines exactly where they apply Develop packaging for the export line: woven bags, big bags and private-label retail packs, including labels for other languages and markets Keep an organised artwork library with version control, so the approved file is always the one that gets printed Look for savings in material, format and print cost without weakening the pack What you will be measured on Artwork approved first time, no label errors reaching print, launch dates met, and packaging cost kept under control. Qualifications Essential A portfolio of packaging that has been printed and sold. Concepts are welcome, but we will judge you on produced work3+ years in packaging design, preferably in agrochemicals, chemicals, pharmaceuticals, FMCG or cosmetics Strong Arabic typesetting: clean, legible Arabic and bilingual layouts, not Arabic dropped into an English template Expert in Adobe Illustrator, Photoshop and InDesign, plus preflight and print-production tools Practical knowledge of printing processes (flexo, offset, gravure and digital), colour management and packaging substrates Able to build and read die-lines, and to prepare files a printer can run without sending them back Precise with detail. A wrong digit in a dose rate or registration number is a recall, not a typo Diploma or degree in Graphic Design, Packaging Design, Industrial Design or a related field Advantageous Experience with regulated labelling: pesticide, veterinary, pharmaceutical or GHS hazard labelling Familiarity with Egyptian pesticide label requirements under the Agricultural Pesticide Committee3D mockup or packaging visualisation skills (e.g. Adobe Dimension, Artios CAD, Esko) Experience with booklet labels, shrink sleeves or flexible packaging Comfortable using AI tools for concept exploration and mockups What We Offer Competitive salary A 150-product portfolio across several brands and product categories Ownership of packaging from concept to shelf, with a short path to approval Export projects that take your work into new markets How to Apply???? Send your CV and portfolio link to [hr@magicogroup.com — CONFIRM BEFORE POSTING] with the subject line Packaging Designer. Applications without a portfolio will not be reviewed. Include one produced pack and tell us in two lines what you would change about it now.

Role Objectives:The Customer Experience Excellence Manager is responsible for driving continuous improvement across CX through automation and AI enablement, process optimization, customer journey improvement, and the Voice of Customer (VOC) program. The role provides centralized CX capabilities, tools, standards, and insights to support consistent and effective customer experiences across all Business Units.<br>Roles & Responsibilities:1. AI Agent Maintenance & New Configurations Own ongoing maintenance, monitoring, and configuration of the CX AI agent(s)/chatbots across in-app, messaging, social media, and tickets. Build and deploy new AI agent flows, intents, and configurations to support new products, BUs, campaigns, and seasonal initiatives. Monitor AI performance (containment rate, resolution accuracy, escalation rate), troubleshoot issues, and drive continuous improvement. Partner with Engineering and Product on integrations, APIs, and platform upgrades affecting the AI agent stack.<br>2. Process Enablement Design, document, and maintain CX SOPs, workflows, and tooling standards used across all BU-aligned CX teams. Identify process inefficiencies and automation opportunities across CX operations; lead process re-engineering initiatives. Own configuration and enablement of core CX tooling (helpdesk, CRM, IVR, etc.); train BU CX Managers and Leads on new tools and processes. Develop onboarding and training materials for CX new hires across all BUs.<br>3. Customer Journey Mapping Lead end-to-end customer journey mapping across all Business Units, identifying friction points across digital, in-store/app, and support channels. Partner with Product, Tech, and Marketing to redesign journeys and prioritize fixes based on customer impact. Maintain a living repository of journey maps, kept current as products, BUs, and channels evolve.<br>4. Voice of Customer (VOC) Program Own the NPS/CSAT survey design, proactive call and survey programs, and structured feedback loops. Consolidate and analyze VOC data across all BUs to identify systemic themes, and present insights and recommendations to leadership and BU CX Managers. Ensure VOC insights feed back into process enablement, journey mapping, and AI agent configuration work.<br>5. Cross-Functional Partnership & Reporting Act as the technical and enablement partner to the other BUs CX Managers, ensuring their teams have the tools, processes, and AI capabilities they need to operate effectively. Consolidate reporting and dashboards on AI performance, process compliance, journey mapping initiatives, and VOC results for leadership. Represent CX in technology and product roadmap discussions, advocating for CX-impacting initiatives.<br>6. Team Leadership & Development Lead, coach, and develop the Customer Experience Excellence team, setting priorities, managing performance, and ensuring effective delivery across the function’s areas of responsibility.<br>Required Education, Knowledge, And Skills:A technical background is required for this role.7+ years of experience in CX technology, CX operations, or a related technical/operations role. Hands-on experience configuring and maintaining AI agents, chatbots, or conversational AI platforms (intent design, flow building). Experience with process design and automation (workflow tools, RPA, or CX platform administration). Experience running VOC programs (NPS/CSAT) and leading customer journey mapping. Strong analytical and reporting skills; comfortable working directly with dashboards and data tools. Excellent stakeholder management skills, able to partner effectively with Tech, Product, and peer CX Managers. Strong people leadership and coaching skills. Fluent in Arabic and English, written and verbal.

Key Responsibilities<br>1. Organization Development<br>Lead the development and continuous review of the company’s organizational structure in alignment with business strategy. Conduct organization design and workforce analysis to ensure efficiency and optimal utilization of resources. Develop and maintain job descriptions, job profiles, and job evaluation frameworks. Review reporting lines, spans of control, and organizational layers and recommend improvements. Support organizational transformation and change management initiatives.2. Performance Management Lead the design, implementation, and continuous improvement of the Performance Management System. Establish and review KPIs and performance objectives across departments. Ensure alignment between individual, departmental, and organizational objectives. Monitor performance management cycles and provide guidance to managers. Analyze performance results and identify organizational development opportunities.3. Talent & Career Development Develop and implement talent management and succession planning programs. Establish career paths and career development frameworks for critical positions. Identify high-potential employees and support the development of talent pools. Partner with management to develop Individual Development Plans (IDPs). Design and implement competency-based development initiatives.4. Competency Management Develop and maintain competency frameworks for different functions and job levels. Conduct competency gap assessments and recommend appropriate development actions. Integrate competencies into recruitment, performance management, learning, and career development processes.5. Training & Development Conduct organizational training needs analysis in coordination with business leaders. Develop annual learning and development plans based on identified gaps. Evaluate training effectiveness and measure learning impact. Support leadership and management development programs.6. Employee Engagement & Culture Lead employee engagement initiatives and organizational culture programs. Conduct employee engagement surveys and analyze results. Develop action plans based on employee feedback and engagement findings. Support initiatives aimed at improving employee experience, retention, and organizational culture.7. HR Policies & Processes Develop, review, and update HR policies, procedures, and processes related to OD. Ensure HR practices are standardized and aligned with organizational requirements. Identify opportunities for HR process improvement and automation. Ensure compliance with internal policies and applicable labor regulations.8. HR Analytics & Reporting Develop and monitor OD-related HR dashboards and reports. Analyze workforce, performance, turnover, engagement, and talent data. Provide management with actionable insights and recommendations. Track key OD KPIs and report progress to HR leadership.9. Stakeholder Management Act as a strategic HR partner to department heads and senior management on organizational development matters. Provide consultation on organizational structures, workforce planning, performance, talent, and employee development. Lead cross-functional OD projects and initiatives. Job Requirements Education:Bachelor’s degree in Human Resources, Business Administration, Management, Psychology, or a related field. HR/OD professional certification or postgraduate studies is preferred. Experience:7–10 years of progressive HR experience, with at least 3 years in Organization Development or a similar leadership role. Strong experience in performance management, organizational design, competency frameworks, talent management, and succession planning. Experience in industrial/manufacturing environments is highly preferred. Technical Skills Organization Design & Development Performance Management KPI Development Competency Frameworks Talent Management & Succession Planning Career Development Workforce Planning Change Management Employee Engagement HR Analytics Job Evaluation & Job Architecture HR Policies & Procedures Microsoft Office / HRISBehavioral Competencies Strategic Thinking Leadership & People Management Business Acumen Analytical & Problem-Solving Skills Stakeholder Management Communication & Presentation Skills Change Management Project Management Coaching & Influencing Decision Making Continuous Improvement Key KPIsPerformance Management Cycle Completion Rate Employee Engagement Score Succession Coverage for Critical Positions Internal Promotion Rate Training Effectiveness Competency Gap Closure Organization Structure Optimization Employee Turnover / Retention HR Process Improvement Completion Rate of OD Initiatives

Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.<br><br>Job Description<br><br>As a Sr. Specialist, CX Process Improvement, you will lead the design, development, and continuous improvement of Standard Operating Procedures (SOPs) across Customer Care. You'll drive process efficiency using Lean Six Sigma methodologies, delivering measurable improvements in customer experience and cost to serve. You will own improvement programs end-to-end — from problem definition through execution, measurement, and iteration — across strategic, operational, and quick-win project tiers. This role is hands-on and cross-functional. You will act as a gatekeeper for new market initiatives and service launches — reviewing requirements, mapping to policies, designing SOPs, and cascading changes through Knowledge management. You will also drive agent empowerment by formulating business cases and feature requests, liaising with Product and Tech through delivery and configuration, and connecting frontline operational insights to product decisions.<br><br>WHAT’S ON YOUR PLATE?<br><br> SOP Design & Development: Create high-level blueprints and process maps to identify bottle necks and streamline handoffs Develop comprehensive SOPs that streamline processes, enhance quality, and are clear, concise, and actionable Act as gatekeeper on new market initiatives and service launches — review requirements, map to policies, design SOPs, and cascade to Knowledge change management Ensure consistency and cross-functional alignment in documentation across markets and lines of business. Program Ownership: Take full ownership of assigned CX-PI programs — define the problem, design the improvement, run pilots, roll out at scale, and iterate using the DMAIC cycle Ensure programs drive measurable improvements in experience and cost Continuously optimise programs through structured testing and feedback loops Anticipate risks, track performance rigorously, and adjust course quickly when results do not meet expectations Document program playbooks so they can be repeated and scaled across markets Agent Empowerment & Product: Formulate business cases and feature requests based on operational insights and voice of customers and agent feedback Liaise with Product and Tech teams through delivery, configuration, and deployment of new features Configure new features and adjust SOPs accordingly to reflect system changes Connect frontline agent needs to product decisions, ensuring tools and systems support resolution quality Sr. Specialist, CX - Process Improvement Communication: Share improvement results in a structured, proactive way with leadership and markets Present root cause analyses and recommendations persuasively to senior stakeholders Capture learnings from each program and circulate them as best practices to raise the bar across the CX function Stakeholder Management: Partner with SSC, local markets and, Product (DH & talabat product) teams to align on priorities and unblock execution Provide the right data and context to help product and tech teams make decisions and prioritize projects with highest impact Escalate blockers and hold stakeholders accountable, while focusing primarily on enabling execution and driving cross-functional alignment on process changes<br><br>WHAT YOU BRING TO THE TABLE?<br><br> 5+ years of experience working in contact centers Demonstrated experience in AI projects with partial or full automation projects Demonstrated experience applying Lean Six Sigma or equivalent process improvement methodologies Experience leading projects end-to-end, including timelines, deliverables, and stakeholder communication SOP creation and process mapping proficiency — strong experience developing, maintaining, and visualizing processes using tools like Visio, Figma, Miro, or similar Critical thinking and data analysis proficiency to identify root causes and drive decisions Ability to lead workshops and influence without authority across cross-functional teams Strong written and verbal communication; ability to communicate complex analysis simply and persuasively

Company Description NUGTTAH | نقطة is a customer retention platform based in Saudi Arabia, helping businesses strengthen relationships with their customers through data-driven solutions. The platform provides analytics reports, contactless pre-order services (Pickup), and customizable loyalty programs that support both customer retention and acquisition. By combining technology and customer insights, NUGTTAH enables businesses to better understand and engage their audiences. The company is focused on delivering innovative, scalable tools that enhance customer experience and drive long-term growth.<br>Role Description This is a full-time remote role for a Backend Developer (Node.js). The Backend Developer will design, develop, and maintain scalable APIs and microservices that power NUGTTAH’s customer retention and loyalty platform. Responsibilities include implementing business logic in Node.js, integrating with databases and third-party services, ensuring performance, security, and reliability, and writing clean, testable code. The role involves collaborating closely with front-end developers, product managers, and QA to deliver new features, optimize existing components, and resolve production issues. The Backend Developer will also contribute to code reviews, documentation, and continuous improvement of backend architecture and development practices.<br>Qualifications<br>Required At least 2 years of professional experience building backend services in Node.js, on a production system with real users. Course projects, bootcamp work, and personal side projects do not substitute for this. Real hands-on Mongo DB experience: schema design, aggregation pipelines, indexing, and the ability to explain why a query got slow and what you did about it. We work in Mongo DB daily, so this is a hard requirement, not a nice-to-have. Comfortable writing Type Script, or clearly able to get there fast. REST API design and integration: authentication, error handling, versioning, and writing endpoints that other teams have to consume without asking you how they work. Solid software development fundamentals: Git and code review, debugging a live system, testing, and shipping your own work to production. Enough OOP and design sense to write modular code that the next person can extend instead of rewrite. Awareness of security and performance basics for web applications, and the habit of thinking about both before someone else has to point them out. Able to operate independently in a remote setup: take an ambiguous ticket, ask the right questions, and close it without being chased. Clear written English. Most of our coordination happens in writing, asynchronously, across time zones, so writing clearly is part of the job and not a soft skill.<br>How we actually evaluate candidates We weight how you think above what your CV says, and our process is built around that. What we look for:Do you ask the right questions before writing code, or do you build the wrong thing correctly? When something breaks in production, can you reason from evidence to a cause, instead of guessing and redeploying? Can you read unfamiliar code in a codebase you did not write, and understand it quickly? Do you catch the edge case nobody wrote in the ticket? When you got a design wrong, did you notice it yourself, and what did you do next?<br><br>There is no degree requirement. We have hired strong people with unremarkable CVs and passed on impressive ones. If you are self-taught and you can do the work, apply.<br><br>Bonus, genuinely optional<br>Cloud platform experience and containerization Database performance work on a system with meaningful data volume Event-driven or asynchronous systems (queues, streaming, background jobs) Integrating external services and third-party APIs, where you do not control the other side of the contract Joining an existing codebase with years of history behind it, rather than only greenfield work

<p><h4>Join us</h4> <p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p> <h4>Role purpose</h4> <p>Analyse business requirements of Vodafone products and services for both pre-paid and post-paid subscribers.<br> Design and implement products and services in charging domain.<br> Apply coding practices such as unit testing, test driven design, writing test scripts for automation with tools such as Selenium, UiPath and JMeter, etc.<br> Own code end-to-end from design to development on charging platforms.<br> Embrace automation and DevOps techniques and use of version control.<br> Ensure all products and services have the highest quality and best customer experience.<br> Third-line support for handling live customer complaints in case it requires fix or enhancement.<br> Communication with technical, business, finance and customer care stakeholders to agree on requirements and proposed design.<br> Work collaboratively in Agile team to deliver business requirements.<br> Plan charging system upgrades, expansions and integrations with different network and IT platforms.</p> <h4>Role responsibilities</h4> <ul> <li>Detailed analysis of business requirements.</li> <li>Approaching simple and optimum design for products and services.</li> <li>Strategic thinking in building new solutions.</li> <li>Ensure proper documentation for all products and services.</li> <li>Sharing knowledge with team members and make use of best practices.</li> </ul> <h4>Competencies and qualifications</h4> <ul> <li>Detailed analysis of business requirements.</li> <li>Time-management and multi-tasking skills.</li> <li>Ability to work under stress.</li> <li>Excellent oral and written communication.</li> <li>Innovation and taking initiatives.</li> <li>Data driven analytical skills.</li> <li>Must have technical and professional qualifications:</li> </ul> <ul> <li>B.Sc. of Computer Science or Computer Engineering.</li> <li>Background in computer science basics (data structures, algorithms, etc.).</li> <li>Knowledge of development tools and relevant programming front and back end languages such as NodeJs and Javascript.</li> <li>Database knowledge including SQL and NoSQL databases.</li> </ul> <h4>Not a perfect fit?</h4> <p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p> <h4>Who we are</h4> <p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p> <p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please contact the recruitment team for guidance.</p> <p>Together we can.</p></p><p></p>

Company Description ANŪT Cairo is a lifestyle brand founded in 2024, celebrating Egypt’s heritage and craftsmanship and inspired by the ancient Goddess Nűt. The brand showcases unique, handcrafted designs, offering timeless pieces that bring the warmth and magic of Egyptian culture into the home.<br>We are looking for an Art Gallery Sales Specialist to represent the brand in a unique, carefully curated environment.<br>Role Description The Art Gallery Sales Specialist is a full-time, on-site role based in Downtown, Cairo, Egypt. This role involves welcoming visitors, providing knowledgeable guidance on ANŪT Cairo’s collections, and offering context on the cultural significance and craftsmanship of each piece. The specialist will handle day-to-day sales activities, including customer consultations, transaction processing and upkeep of gallery displays to ensure a visually compelling and organized space. The role includes building lasting relationships with clients, capturing visitor information for follow-up, and supporting private viewings or special events. The specialist will also collaborate with the team on merchandising ideas, provide feedback on customer preferences, and help implement gallery promotions and initiatives that align with the brand’s mission.<br>Job Role:Customer Experience & Sales- Achieve individual and gallery sales targets through consultative selling, up-selling, and cross-selling.- Build strong relationships with customers and clients.- Understand customer needs and guide them through their selection.<br>Product & Brand Knowledge- Develop strong knowledge of the products, brands, and stories represented in the gallery.- Confidently communicate each piece’s story, inspiration, craftsmanship, materials, and value.- Continuously develop knowledge of art, design, and Egyptian craftsmanship.<br>Gallery Operations- Maintain high standards of gallery presentation, cleanliness, and product display.- Ensure products are handled and presented with care.- Follow procedures related to sales, payments, inventory, and loss prevention.- Support gallery events, launches, and daily operations.- Work closely with the Retail Manager and relevant teams to ensure smooth operations.<br>Qualifications and Key Requirements We’re looking for candidates who have:* 1-2 years of sales experience, preferably in art, luxury, fashion, design, hospitality, or premium retail* Strong communication and relationship-building skills* Fluent English* Genuine interest in art and design* Professional, presentable & detail-oriented* Bachelor’s degree* Art/Fine Arts background is a plus<br>What We Offer✔ Competitive salary + commission✔ Comprehensive on-boarding and product training✔ Medical insurance✔ Career development opportunities✔ A creative and collaborative working environment and Exposure to art, design, craftsmanship, and a growing Egyptian brand<br>Who We’re Looking For A confident, engaging, and customer-focused sales professional with a genuine appreciation for art, design, and craftsmanship. Someone who can connect with clients, tell the story behind each piece, and turn a visit to the gallery into a memorable experience — while delivering strong sales results.<br>If you have a passion for art, design, craftsmanship, and people, we’d love to hear from you.<br>???? Apply now: please send your resume to: shorouk@anutcairo.com, and include (Art Gallery Sales Specialist) in the subject

<p> Cairo, Egypt (On-site)</p><p> Full-time</p><p> SITA</p><p>At SITA, we’re the IT partner behind the air transport industry, helping airlines and airports around the world deliver smoother, smarter journeys for millions of passengers. Our Cairo team is growing, and we’re looking for a Front-End Developer who combines strong technical skills with real creative flair.</p><p>If you love building interfaces that are both beautiful and easy to use, and you want your work to shape how people travel, we’d love to hear from you.</p><p><strong>What you’ll do</strong></p><ul><li>Build responsive, high-performance web interfaces for products used by airlines, airports, and travelers</li><li>Turn designs into polished, interactive experiences with thoughtful animations and micro-interactions</li><li>Work closely with UX designers, product owners, and back-end engineers across global teams</li><li>Bring fresh ideas to improve usability, accessibility, and visual quality</li><li>Write clean, maintainable, and well-tested code</li></ul><p><strong>What we’re looking for</strong></p><ul><li>5 years of front-end development experience</li><li>Strong skills in HTML, CSS, JavaScript, and TypeScript</li><li>Hands-on experience with [Angular / React / Vue]</li><li>A creative eye for design, layout, and user experience</li><li>Experience with animation (CSS animations, GSAP, Framer Motion, or similar)</li><li>Understanding of responsive design, accessibility (WCAG), and performance</li><li>Good English communication skills for working with international teams</li><li>A portfolio or GitHub showing your work</li></ul><p><strong>Nice to have</strong></p><ul><li>Experience with Figma or other design tools</li><li>Familiarity with design systems and component libraries</li><li>Interest in aviation, travel tech, or large-scale enterprise products</li></ul><p><strong>Why SITA</strong></p><ul><li>Work on technology that impacts air travel worldwide</li><li>Collaborate with diverse, international teams</li><li>[Competitive salary and benefits]</li><li>[Learning and career development opportunities]</li><li>Work alongside a collaborative, energetic team at our Cairo office</li></ul><p><br></p>

<ul><li><p>Develop modern, responsive, and user-friendly web interfaces.</p></li><li><p>Convert <strong>UI/UX designs and Figma, PSD, or Adobe XD designs</strong> into high-quality, pixel-perfect web pages.</p></li><li><p>Write clean, reusable, maintainable, and well-structured code.</p></li><li><p>Build responsive layouts that work seamlessly across desktop, tablet, and mobile devices.</p></li><li><p>Develop interactive and dynamic web features using <strong>JavaScript (ES6+)</strong>.</p></li><li><p>Customize and effectively utilize <strong>Bootstrap</strong> components and grid systems.</p></li><li><p>Collaborate closely with <strong>UI/UX Designers, Backend Developers, and other team members</strong> to deliver complete web solutions.</p></li></ul><ul><li><p>Identify, troubleshoot, and resolve UI, JavaScript, browser, and responsive-design issues.</p></li><li><p>Optimize website performance, usability, accessibility, and overall user experience.</p></li><li><p>Ensure cross-browser compatibility and consistent visual quality across different devices and screen sizes.</p></li><li><p>Maintain, enhance, and improve existing websites and web applications.</p></li><li><p>Participate in code reviews and follow established coding standards and development best practices.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Strong proficiency in <strong>HTML5</strong>, including Semantic HTML and best practices.</p></li><li><p>Strong proficiency in <strong>CSS3</strong>, with the ability to create clean, maintainable, and scalable styles.</p></li><li><p>Advanced knowledge of <strong>JavaScript (ES6+)</strong> and modern JavaScript concepts.</p></li><li><p>Strong hands-on experience with <strong>Bootstrap</strong> and responsive UI development.</p></li><li><p>Excellent understanding of <strong>Responsive Web Design</strong> and mobile-first development.</p></li><li><p>Good understanding of <strong>UI/UX Design principles</strong> and the ability to translate designs into user-friendly interfaces.</p></li><li><p>Practical experience working with <strong>Figma, Adobe XD</strong>, or similar UI/UX design tools.</p></li><li><p>Good understanding of modern web browsers and <strong>cross-browser compatibility</strong>.</p></li><li><p>Experience with <strong>Frontend Testing Tools</strong> and basic testing methodologies.</p></li><li><p>Good understanding of <strong>Web Accessibility (WCAG)</strong> and accessible web development practices.</p></li><li><p>Basic knowledge of <strong>SEO principles</strong> and <strong>Web Performance Optimization</strong>.</p></li><li><p>Experience working with <strong>ERP, SaaS platforms, dashboards, or business applications</strong> is considered an advantage</p></li></ul><p></p>

ACACIA Zone, an architecture and interior design firm, is looking for an organized and personable Office Admin to join our Port Said office. This role combines front-desk reception, social media coordination, and CRM data management, ideal for someone detail-oriented who enjoys variety and direct client interaction.<br>Key Responsibilities• Greet visitors and clients, and manage front-desk / reception duties• Answer and direct phone calls, emails, and general inquiries• Manage day-to-day office administration and correspondence• Schedule and coordinate appointments and meeting rooms• Manage and update the company's social media platforms (posting, scheduling, engagement)• Perform CRM data entry, maintain accurate client and lead records• Support the team with basic administrative and clerical tasks Maintain office supplies and coordinate with vendors as needed

<p> <strong> The Job Description <br> </strong>1. Design, develop, and maintain modern web applications and enterprise systems.<br> 2. Build responsive user interfaces using modern front-end frameworks.<br> 3. Develop scalable backend services, APIs, and integrations.<br> 4. Design and optimize database structures and application performance.<br> 5. Utilize AI development tools to accelerate software delivery and improve productivity.<br> 6. Design and develop AI agents and workflow automation solutions.<br> 7. Build integrations with LLMs and external tools.<br> 8. Implement RAG-based applications and knowledge assistants.<br> 9. Work effectively in a fully remote environment.<br> 10. Maintain clear documentation and communication across teams.<strong> </strong></p><strong> </strong><p><strong>Requirements:<br> </strong> </p> <ul> <li>Minimum 5 years of professional software development experience.</li> <li>Proven experience delivering full-stack web applications.</li> <li> Hands-on experience using AI-powered development tools in daily work.</li> <li>Experience building AI-powered applications, agents, or workflow automation solutions.<br> Proven ability to work independently in a remote setting.</li> </ul> <p> <strong>Technical Skills:<br> </strong> </p> <ul> <li>Front-End: React, Angular, Next.js, Vue.js, JavaScript, TypeScript, HTML5, CSS3.</li> <li>Back-End: .NET Core / ASP.NET Core, RESTful APIs, Microservices.</li> <li>Databases: SQL Server, PostgreSQL, MySQL, NoSQL.</li> <li>Cloud &amp; DevOps: Git, CI/CD, Docker, Azure, AWS, or GCP.</li> <li>AI &amp; Agentic Systems (Any of): OpenAI, Claude, Gemini, LangChain, LangGraph, Semantic Kernel, CrewAI, AutoGen, RAG, Vector Databases, Prompt Engineering.</li> <li>AI Development Tools (Any of): Cursor, Claude Code, GitHub Copilot, ChatGPT, Gemini, Windsurf</li> </ul> <p> <strong>Preferred Qualifications:</strong> </p> <ul> <li>Experience building enterprise AI solutions.</li> <li>Experience integrating AI systems with ERP, CRM, or business applications.</li> <li>Knowledge of software architecture and scalable system design.</li> <li>Experience mentoring junior developers.</li> <li>Experience with MCP and modern AI integration patterns.<strong> <br> </strong> <strong> <br> </strong> </li> </ul> <p>Tagged as: .net core , aitools. , angular , asp.net core , AWS , azure , css3 , GCP , html5 , javascript , microservices , next.js , postgresql , restful apis. , sql server , typescript , vue.js </p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>CODE81 is an agile, AI-driven technology and consulting company specializing in digital transformation solutions. Established in 2023 as part of the Ghobash Group, the company delivers innovative services across Data &amp; AI, application development, automation, and cloud technologies, helping organizations accelerate growth and achieve measurable business outcomes.</p><br><br>Job Description<br><ul><li>Develop, maintain, and enhance web applications using C#, .NET / .NET Core, and ASP.NET Core.</li><li>Design and develop RESTful APIs and backend services.</li><li>Write clean, scalable, maintainable, and high-quality code.</li><li>Work with SQL Server and relational databases, including database design, queries, stored procedures, and optimization.</li><li>Integrate applications with internal and external systems and third-party APIs.</li><li>Perform unit testing, debugging, and troubleshooting to ensure application quality.</li><li>Participate in code reviews and follow development best practices and coding standards.</li><li>Collaborate with Business Analysts, Frontend Developers, QA Engineers, DevOps, and other stakeholders.</li><li>Analyze technical requirements and contribute to solution design and architecture.</li><li>Monitor and improve application performance, scalability, and security.</li><li>Maintain technical documentation and contribute to continuous improvement initiatives.</li></ul><br>Qualifications<br><ul><li>Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or a related field.</li><li>0-1 years of experience in .NET development.</li><li>Strong proficiency in C# and .NET / .NET Core.</li><li>Good experience with ASP.NET Core and Web API.</li><li>Strong knowledge of SQL Server and relational databases.</li><li>Experience with Entity Framework / Entity Framework Core.</li><li>Good understanding of Object-Oriented Programming (OOP), SOLID principles, and design patterns.</li><li>Experience with Git and source control systems.</li><li>Familiarity with Agile/Scrum methodologies.</li><li>Strong analytical and problem-solving skills.</li><li>Good communication and teamwork skills.</li></ul><br>Additional Information<br><p>All your information will be kept confidential according to EEO guidelines.</p><br><br><br> </div>

‏⁦We are hiring senior fashion content creation Responsibilities: Create and manage monthly performance reports, analyzing metrics and providing actionable insights Design and execute visually compelling social media campaigns that align with the brands identity. Develop high-quality content tailored for all social media platforms Regularly post and manage content across all social channels. Participate in product and video shoots as needed. <br>Requirements: 3 -4 years of experience in content creation Proficiency in English, with strong writing, editing, and research skills. Highly creative, with a strong artistic sense and a keen eye for design. Detail-oriented and committed to delivering exceptional quality. Shares and embodies the brand's aesthetic and vision. <br> Hybrid Mode<br> New Cairo <br> If you are interested, send your CV & Portfolio