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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Infrastructure Engineer is responsible for planning, designing, implementing, configuring, optimizing, and supporting enterprise infrastructure solutions across customer and internal environments. The role focuses on Private Cloud, Hybrid Cloud, Virtualization, Compute Infrastructure, Operating Systems, Storage, Backup &amp; Disaster Recovery, Data Center Infrastructure, and Infrastructure Automation technologies. The Infrastructure Engineer ensures that infrastructure platforms are secure, resilient, scalable, highly available, and aligned with customer business requirements and industry best practices. This role acts as a technical delivery resource and trusted advisor, supporting infrastructure assessments, modernization initiatives, migration projects, and operational optimization programs.</p><p>Key accountabilities</p><ul><li>Infrastructure Design &amp; Implementation: Design, implement, and support enterprise infrastructure solutions. Participate in infrastructure assessments, health checks, and architecture reviews. Develop infrastructure designs aligned with customer business and technical requirements. Support infrastructure modernization and transformation initiatives. Create infrastructure build documents, low-level designs, and implementation plans. Participate in solution validation, testing, and acceptance activities. Ensure solutions comply with security, performance, and availability requirements.</li><li>Private Cloud &amp; Virtualization: Deploy and manage private cloud environments. Implement and support virtualization platforms. Configure and manage virtual machines, clusters, and resource pools. Support workload optimization and capacity planning activities. Manage hypervisor environments and virtualization infrastructure. Support hyper-converged infrastructure (HCI) deployments.</li><li>Server &amp; Operating Systems Management: Deploy and manage physical and virtual server infrastructure. Install, configure, patch, and maintain operating systems. Monitor server health, performance, and resource utilization. Support operating system upgrades and lifecycle management. Implement server hardening and security best practices.</li><li>Storage Infrastructure: Configure and manage enterprise storage platforms. Support SAN, NAS, and Software Defined Storage solutions. Monitor storage performance and capacity utilization. Implement storage replication and high-availability solutions. Support storage migration and optimization projects.</li><li>Backup &amp; Disaster Recovery: Implement backup and recovery solutions. Manage backup policies, schedules, and retention strategies. Conduct backup verification and restore testing. Support disaster recovery planning and testing exercises. Ensure recovery objectives (RPO/RTO) are achieved.</li><li>Project Management: Participate in infrastructure implementation projects. Support project planning, estimation, and technical documentation. Coordinate implementation activities with customers and partners. Deliver assigned tasks according to scope, schedule, and quality requirements. Maintain implementation records and project documentation. Support service transition and operational handover activities.</li><li>Stakeholder Management: Collaborate with customers, architects, application teams, security teams, and vendors. Participate in customer workshops and technical discussions. Provide technical recommendations and infrastructure guidance. Support knowledge transfer and operational readiness activities. Maintain effective working relationships with stakeholders.</li><li>Risk Management: Identify infrastructure risks and technical challenges. Recommend mitigation strategies and contingency plans. Support business continuity and disaster recovery initiatives. Escalate critical issues and risks when required. Participate in vulnerability remediation and security improvement activities.</li><li>Compliance &amp; Auditing: Ensure infrastructure services comply with organizational standards and policies. Support ISO 27001, ISO 20000, and NIST-aligned initiatives. Maintain accurate infrastructure documentation and asset inventories. Ensure infrastructure configurations comply with security baselines and hardening standards.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Core competencies, knowledge and experience</p><ul><li>5- 8 years of experience in enterprise infrastructure projects.</li><li>Bachelor s degree in Computer Science, Information Technology, Engineering, or related field.</li><li>Strong understanding of data center technologies and infrastructure architecture.</li><li>Experience with virtualization, private cloud, and hybrid cloud platforms.</li><li>Experience in server, storage, and backup technologies.</li><li>Strong troubleshooting and analytical skills.</li><li>Ability to work independently and within multidisciplinary delivery teams.</li><li>Strong communication and customer-facing skills.</li><li>Excellent command of English.</li></ul><p>Must have technical / professional qualifications :</p><ul><li>Virtualization &amp; Private Cloud: VMware vSphere, VMware Cloud Foundation, Nutanix AHV, OpenStack, Microsoft Hyper-V</li><li>Hybrid &amp; Public Cloud: Microsoft Azure, Amazon Web Services, Google Cloud Platform</li><li>Operating Systems: Windows Server Administration, Linux Administration</li><li>Storage Technologies: SAN / NAS Solutions, Software Defined Storage, Storage Replication Technologies</li><li>Backup &amp; Disaster Recovery: Veeam Backup &amp; Replication, Commvault, Disaster Recovery Solutions</li><li>Automation &amp; Scripting: PowerShell, Python, Terraform, Ansible</li><li>Monitoring &amp; IT Operations: Infrastructure Monitoring Platforms, ITIL Processes, Change Management, Incident Management</li></ul><p>Preferred Certifications</p><ul><li>Infrastructure &amp; Cloud: VMware VCP, Nutanix NCP, Microsoft Azure Administrator, AWS Solutions Architect Associate, RHCSA / RHCE</li><li>Service Management: ITIL Foundation</li></ul><p>Worried that you don t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you re excited about this role but your experience doesn t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Job Description</strong><br><strong>POSITION SUMMARY</strong><br>Receive, unload, and process deliveries and account for incoming freight based on invoice and receiving reports. Stage merchandise by department, mark appropriately for placement in facility, and deliver merchandise to appropriate department. Verify and track received inventory and complete inventory reports and logs. Reconcile shipping invoices and receiving reports to ensure count accuracy. Receive, store, ship, and deliver incoming and outgoing department packages and mail. Secure the receiving room and its contents, ensuring safekeeping of packages. Follow all national, state, and local hazardous material shipping guidelines and regulations. Ship all out-going mail and packages. Verify quantity and condition of packages upon receipt prior to delivery to guest. Communicate with guest regarding received packages. Maintain accurate tracking system on all shipping and receiving transactions, including receiving guest signatures for received packages. Communicate with proper management regarding any loss or damage with packages.<br>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Address guests' service needs in a professional, positive, and timely manner. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br> <br>Education: High school diploma or G.E.D. equivalent.<br> <br>Related Work Experience: No related work experience.<br> <br>Supervisory Experience: No supervisory experience.<br> <br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><strong>About the Team</strong><br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work,<b> begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work, <b>begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Receive, unload, and process deliveries and account for incoming freight based on invoice and receiving reports. Stage merchandise by department, mark appropriately for placement in facility, and deliver merchandise to appropriate department. Verify and track received inventory and complete inventory reports and logs. Reconcile shipping invoices and receiving reports to ensure count accuracy. Receive, store, ship, and deliver incoming and outgoing department packages and mail. Secure the receiving room and its contents, ensuring safekeeping of packages. Follow all national, state, and local hazardous material shipping guidelines and regulations. Ship all out-going mail and packages. Verify quantity and condition of packages upon receipt prior to delivery to guest. Communicate with guest regarding received packages. Maintain accurate tracking system on all shipping and receiving transactions, including receiving guest signatures for received packages. Communicate with proper management regarding any loss or damage with packages.<br>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Address guests' service needs in a professional, positive, and timely manner. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Transport guests to/from assigned destinations using property vehicle. Document all trips prior to the start of and at the conclusion of each trip. Park vehicle in designated location when not in use. Inspect property vehicles for damage and cleanliness. Check tire pressure and fluid levels for property vehicle, and refuel as necessary. Notify appropriate personnel of any vehicle maintenance needs. Document all vehicle incidents (i.e., damages, accidents) and provide reports of incidents to manager/supervisor.<br>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email). Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>REQUIRED QUALIFICATIONS<br>License or Certification: Valid Driver’s License<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<p><h4>Join us</h4> <p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p> <h4>Role purpose</h4> <p>The Infrastructure Engineer is responsible for planning, designing, implementing, configuring, optimizing, and supporting enterprise infrastructure solutions across customer and internal environments.</p> <p>The role focuses on private cloud, hybrid cloud, virtualization, compute infrastructure, operating systems, storage, backup & disaster recovery, data center infrastructure, and infrastructure automation technologies. The Infrastructure Engineer ensures that infrastructure platforms are secure, resilient, scalable, highly available, and aligned with customer business requirements and industry best practices.</p> <p>This role acts as a technical delivery resource and trusted advisor, supporting infrastructure assessments, modernization initiatives, migration projects, and operational optimization programs.</p> <h4>Key accountabilities</h4> <strong>Infrastructure design & implementation</strong><br> <ul> <li>Design, implement, and support enterprise infrastructure solutions.</li> <li>Participate in infrastructure assessments, health checks, and architecture reviews.</li> <li>Develop infrastructure designs aligned with customer business and technical requirements.</li> <li>Support infrastructure modernization and transformation initiatives.</li> <li>Create infrastructure build documents, low-level designs, and implementation plans.</li> <li>Participate in solution validation, testing, and acceptance activities.</li> <li>Ensure solutions comply with security, performance, and availability requirements.</li> </ul> <strong>Private cloud & virtualization</strong><br> <ul> <li>Deploy and manage private cloud environments.</li> <li>Implement and support virtualization platforms.</li> <li>Configure and manage virtual machines, clusters, and resource pools.</li> <li>Support workload optimization and capacity planning activities.</li> <li>Manage hypervisor environments and virtualization infrastructure.</li> <li>Support hyper-converged infrastructure (HCI) deployments.</li> </ul> <strong>Server & operating systems management</strong><br> <ul> <li>Deploy and manage physical and virtual server infrastructure.</li> <li>Install, configure, patch, and maintain operating systems.</li> <li>Monitor server health, performance, and resource utilization.</li> <li>Support operating system upgrades and lifecycle management.</li> <li>Implement server hardening and security best practices.</li> </ul> <strong>Storage infrastructure</strong><br> <ul> <li>Configure and manage enterprise storage platforms.</li> <li>Support SAN, NAS, and software defined storage solutions.</li> <li>Monitor storage performance and capacity utilization.</li> <li>Implement storage replication and high-availability solutions.</li> <li>Support storage migration and optimization projects.</li> </ul> <strong>Backup & disaster recovery</strong><br> <ul> <li>Implement backup and recovery solutions.</li> <li>Manage backup policies, schedules, and retention strategies.</li> <li>Conduct backup verification and restore testing.</li> <li>Support disaster recovery planning and testing exercises.</li> <li>Ensure recovery objectives (RPO/RTO) are achieved.</li> </ul> <strong>Project management</strong><br> <ul> <li>Participate in infrastructure implementation projects.</li> <li>Support project planning, estimation, and technical documentation.</li> <li>Coordinate implementation activities with customers and partners.</li> <li>Deliver assigned tasks according to scope, schedule, and quality requirements.</li> <li>Maintain implementation records and project documentation.</li> <li>Support service transition and operational handover activities.</li> </ul> <strong>Stakeholder management</strong><br> <ul> <li>Collaborate with customers, architects, application teams, security teams, and vendors.</li> <li>Participate in customer workshops and technical discussions.</li> <li>Provide technical recommendations and infrastructure guidance.</li> <li>Support knowledge transfer and operational readiness activities.</li> <li>Maintain effective working relationships with stakeholders.</li> </ul> <strong>Risk management</strong><br> <ul> <li>Identify infrastructure risks and technical challenges.</li> <li>Recommend mitigation strategies and contingency plans.</li> <li>Support business continuity and disaster recovery initiatives.</li> <li>Escalate critical issues and risks when required.</li> <li>Participate in vulnerability remediation and security improvement activities.</li> </ul> <strong>Compliance & auditing</strong><br> <ul> <li>Ensure infrastructure services comply with organizational standards and policies.</li> <li>Support ISO 27001, ISO 20000, and NIST-aligned initiatives.</li> <li>Maintain accurate infrastructure documentation and asset inventories.</li> <li>Ensure infrastructure configurations comply with security baselines and hardening standards.</li> </ul> <h4>Core competencies, knowledge and experience</h4> <ul> <li>5-8 years of experience in enterprise infrastructure projects.</li> <li>Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field.</li> <li>Strong understanding of data center technologies and infrastructure architecture.</li> <li>Experience with virtualization, private cloud, and hybrid cloud platforms.</li> <li>Experience in server, storage, and backup technologies.</li> <li>Strong troubleshooting and analytical skills.</li> <li>Ability to work independently and within multidisciplinary delivery teams.</li> <li>Strong communication and customer-facing skills.</li> <li>Excellent command of English.</li> </ul> <h4>Must have technical / professional qualifications</h4> <strong>Virtualization & private cloud</strong><br> <ul> <li>VMware vSphere</li> <li>VMware Cloud Foundation</li> <li>Nutanix AHV</li> <li>OpenStack</li> <li>Microsoft Hyper-V</li> </ul> <strong>Hybrid & public cloud</strong><br> <ul> <li>Microsoft Azure</li> <li>Amazon Web Services</li> <li>Google Cloud Platform</li> </ul> <strong>Operating systems</strong><br> <ul> <li>Windows Server Administration</li> <li>Linux Administration</li> </ul> <strong>Storage technologies</strong><br> <ul> <li>SAN / NAS solutions</li> <li>Software defined storage</li> <li>Storage replication technologies</li> </ul> <strong>Backup & disaster recovery</strong><br> <ul> <li>Veeam Backup & Replication</li> <li>Commvault</li> <li>Disaster recovery solutions</li> </ul> <strong>Automation & scripting</strong><br> <ul> <li>PowerShell</li> <li>Python</li> <li>Terraform</li> <li>Ansible</li> </ul> <strong>Monitoring & IT operations</strong><br> <ul> <li>Infrastructure monitoring platforms</li> <li>ITIL processes</li> <li>Change management</li> <li>Incident management</li> </ul> <h4>Preferred certifications</h4> <ul> <li>Infrastructure & cloud</li> <li>VMware VCP</li> <li>Nutanix NCP</li> <li>Microsoft Azure Administrator</li> <li>AWS Solutions Architect Associate</li> <li>RHCSA / RHCE</li> <li>Service management</li> <li>ITIL Foundation</li> </ul> <h4>Not a perfect fit?</h4> <p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p> <h4>Who we are</h4> <p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p> <p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please contact the recruitment team for guidance.</p> <p>Together we can.</p></p><p></p>

About Money More & Mondia:<br><br>Money More is the consumer fintech app of Mondia Group. It turns everyday bank transaction messages into a clear, real-time picture of a person's finances, helping users in Egypt spend smarter, budget better, and save more — in both Arabic and English. We are scaling from an early, product-led launch toward a nationwide personal-finance companion, and evolving into a broader fintech and consumer-intelligence platform.<br><br>Mondia Group is a digital services and marketplace provider that integrates digital products and experiences into telecom operators, banks, and other large distribution channels. Money More is one of Mondia's key growth bets, built by a small, senior, fast-moving product team.<br><br>About the Role:<br><br>We are looking for an experienced Senior Mobile Engineer with deep native Android expertise to build high-quality, scalable, and secure applications. You will play a key role in designing application architecture, implementing new features, improving performance, and mentoring engineers, while collaborating closely with product, design, backend, QA, and i OS teams.<br><br>The ideal candidate has strong expertise in native Android development and modern Kotlin-based architecture, and is comfortable working in a fast-paced, product-focused environment with a strong sense of ownership.<br><br>Responsibilities<br><br> Design, develop, and maintain high-quality native Android applications Build scalable and maintainable solutions using modern Android architecture Lead technical design discussions and contribute to system architecture decisions Collaborate with Product, Design, Backend, QA, and i OS teams Write clean, testable, and reusable code following best engineering practices Optimize application performance, memory usage, startup time, and battery consumption Ensure application stability through unit testing, UI testing, and code reviews Integrate RESTful APIs and collaborate with backend teams on API design Mentor junior developers and promote engineering excellence Participate in Agile development processes and continuous delivery practices Drive technical improvements and help establish engineering standards<br><br>Requirements<br><br>Programming Languages<br><br> Strong proficiency in Kotlin Good knowledge of Java Familiarity with Swift / Swift UI and native i OS development concepts<br><br>Android Development<br><br> Strong experience with native Android development Deep understanding of the Android SDK and Jetpack libraries Excellent knowledge of the Android application lifecycle and platform internals Strong understanding of Android components: Activities, Fragments, Services, Broadcast Receivers, and Content Providers<br><br>Modern Android Development<br><br> Jetpack Compose, Coroutines, and Kotlin Flow Work Manager, Navigation Component, and View Model Dependency Injection (Hilt / Dagger preferred)<br><br>Architecture<br><br> Strong understanding of MVVM, MVI, and Clean Architecture Modular architecture, SOLID principles, and separation of concerns<br><br>System Design<br><br> Experience designing scalable mobile architectures Ability to make architectural decisions and evaluate trade-offs Understanding of application modularization and feature separation<br><br>Networking<br><br> REST APIs, JSON serialization, and backend integration Error handling, authentication flows, and network caching<br><br>Performance<br><br> Strong understanding of UI rendering performance and memory management Threading and concurrency, startup optimization, and battery optimization ANR prevention, plus performance profiling and debugging<br><br>Concurrency<br><br> Kotlin Coroutines, Flow, and Dispatchers Structured concurrency, threading models, and background processing<br><br>Testing<br><br> Unit testing, UI testing, and integration testing Test-Driven Development (TDD) and mocking frameworks<br><br>Development Practices<br><br> Git, pull request workflows, and code reviews CI-friendly development practices and Agile / Scrum methodologies<br><br>Soft Skills<br><br> Strong ownership mentality and an execution-focused mindset Excellent communication skills and the ability to work independently Comfortable in fast-moving, startup-like environments Strong problem-solving and analytical skills<br><br>Nice to Have<br><br> Native i OS development experience using Swift / Swift UI Experience building Fin Tech or financial applications Experience with offline-first applications Local persistence technologies such as Room, SQLite, and Data Store Experience with CI/CD pipelines Experience with analytics platforms (Firebase Analytics, Mixpanel, Clever Tap, etc.) Experience with A/B testing, experimentation frameworks, and feature flags Experience implementing mobile security best practices, including: Encrypted local storage SSL certificate pinning Secure authentication and authorization flows Secure handling of sensitive user data Android Keystore usage<br><br>Preferred Experience<br><br> 5+ years of professional Android development experience Experience delivering production applications at scale Experience mentoring engineers and conducting code reviews Experience working with cross-functional teams in Agile environments Proven ability to own features from design through production release<br><br>What We're Looking For<br><br>A successful candidate is someone who:<br><br> Writes clean, maintainable, and scalable Kotlin code Understands mobile architecture beyond implementation details Thinks about performance, security, maintainability, and user experience from the beginning Takes ownership of features end-to-end Enjoys solving complex engineering challenges Continuously learns and adopts modern Android development practices Collaborates effectively with engineers, designers, and product stakeholders to deliver high-quality mobile experiences<br><br>Location & Work Model<br><br>This is an on-site role based in Cairo, Egypt. Our team works primarily from the office to stay closely aligned in a fast-moving product environment, with up to 13 work-from-home days per quarter (roughly one day per week). Please apply only if you are able to work on-site in Cairo on this basis.<br><br>Equal Opportunity<br><br>Mondia Group is an equal-opportunity employer. We welcome applicants of all backgrounds and make hiring decisions based on merit, qualifications, and role fit, without discrimination. We are committed to a fair and inclusive hiring process.<br><br>Benefits<br><br>Social insurance Health insurance for employee and family The company will contribute up to EUR 25 per month towards staff perks Benefit from our performance-based bonus scheme, in line with company policy EUR equivalent salaries paid in EGP

<p><h4>Company description</h4> <p>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering Red Sea. The hotel offers an all-inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.</p> <p>A beautiful beach, delicious food with top-quality service restaurants with luxurious buffets, pools, Rixy Club exclusively for children and live entertainment all await your ultimate holiday experience.</p> <p>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh and 9 km from Sharm El-Sheikh.</p> <h4>Job description</h4> <ul> <li>Identify training requirements for Food Safety System and support planning, realize trainings.</li> <li>Support process owners in order to identify and prepare required documents and quality records within Food Safety System requirements.</li> <li>Monitor efficiency of Food Safety System documents within implementation and report to his/her department.</li> <li>Within Food Safety System provide that: <ul> <li>Lead periodic control, monitoring and validation processes according to related plan and procedures.</li> <li>Lead monitoring and related control processes in order to lead the system in every point which affects food safety such as receiving area for foods and beverages, transportation, stores, preparation areas, buffets etc.</li> <li>Routine control process of issues regarding all cleaning, personal hygiene, personnel opportunities etc.</li> <li>Take samples from foods, drinking water, potable water, surfaces which are touching with foods, personnel hands, raw materials for microbiological and/or in case of necessary other laboratory analysis. Comment on analysis results appropriately.</li> <li>Routine check of personnel hands and surfaces which touch foods with practical swabs.</li> <li>Realize following representative samples from kitchens.</li> <li>Give trainings to spot and grouped personnel.</li> <li>Follow legal regulations and standards related with Food Safety System.</li> <li>Check nonconforming products which appear within Food Safety System and report.</li> <li>Lead continuance of process in case of any emergency case, recall etc. within related procedures, follow, monitor the results, comment and report, and monitor efficiency of planned actions. Interfere to the process in case of necessary situations.</li> </ul> </li> <li>Meet guests directly in case of any necessary guest complaint related to Food Safety.</li> <li>Check the compatibility between Standards of Tour Operations Federation and current Food Safety Management System; provide taking necessary actions and information flow between each process owner.</li> <li>Help lead relationships with auditors who are coming from tour operators or during external food safety audits.</li> <li>Be available at the facility during the audits which are realized by tour operators.</li> <li>Follow the actions which should be taken for audit results of external Food Safety System audits and Tour Operators.</li> <li>Assess recommendations and inform the staff about Food Safety Management System. Study with the department managers in order to improve the system and give necessary required information, make suggestions to establish substructure of the system, assist for continuous improvement of the system.</li> <li>Support to make ready reports and statistical data related to Food Safety.</li> <li>Implement the duties which are given by manager.</li> <li>Refer to Quality Manager for leading all works, work together by getting across and provide fully and effective information flows to the group of quality system management.</li> <li>Report diagnosis after finalizing works and analysis by making into statistical data to related departments and Quality Manager.</li> <li>Work with the facility doctor in coordination. Provide necessary actions by monitoring sickness of facility guests which is coming from foods.</li> <li>Attend seminars, make searches in order to increase his/her knowledge and experience. Improve continuously. Follow occupational publications and trends.</li> <li>Work and work with someone in order to improve facility image, stuck in guests’ mind and provide guest satisfaction and faith.</li> <li>Responsible to Quality Manager.</li> <li>Responsible for working all kitchens and stewarding department in accordance with hygiene rules.</li> <li>Cooperate with all chefs of kitchen and stewarding departments.</li> <li>Support his/her manager by making manager’s works easy and providing continuous improvement.</li> <li>Look after all operational equipment and materials and care.</li> <li>Provide appearance of uniforms, daily hygiene and personal hygiene according to standards all the time.</li> <li>Move according to hygiene rules; follow technical problems and cleanings in responsible areas.</li> <li>Have all information about hotel services and qualities such as areas, activities etc.</li> <li>Inform department manager in case of any accident, problem, and suspicious situation.</li> <li>Predict that all activities and to be purchased all equipment and belongings may create disease for the environment, join all activities which are organized to protect biological diversity and share the responsibilities, share the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. Provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).</li> <li>Implement necessary warnings and departmental trainings in order to save energy inside the facility. Carry on implementing decisions which were taken for saving energy. Predict effects of environment and efficiency of energy on purchased equipment.</li> <li>Implement responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staff.</li> <li>Provide carrying chemicals safely, carrying, storing and using in accordance with laws, controlling and reducing chemical dirtiness.</li> <li>Carry out all other duties assigned by managers and hotel management not specified in the job description.</li> </ul> <h4>Qualifications</h4> <ul> <li>Education: 4-year bachelor's degree from veterinary or equal faculty.</li> <li>Experience: At least 2 years of work experience.</li> <li>Foreign language: Sufficient level of English to communicate effectively with guests and employees.</li> <li>Courses and training: Have theoretical training or experience in rules and legislation within job.</li> <li>Computer literacy: MS Office applications.</li> <li>Skills: Good representation, good communication skills, ability to create systems, interrogative, leadership, problem-solving in times of crisis, excess stress and complex issues, analytical, good interpersonal skills, ability to establish open communication, delegation, problem-solving.</li> </ul></p><p></p>

<p><h4>Company description</h4> <p>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering Red Sea. The hotel offers an all-inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.</p> <p>A beautiful beach, delicious food with top-quality service, restaurants with luxurious buffets, pools, Rixy Club exclusively for children, and live entertainment all await your ultimate holiday experience.</p> <p>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh, and 9 km from Sharm El-Sheikh.</p> <h4>Job description</h4> <ul> <li>Identify training requirements for Food Safety System and support planning and realization of trainings.</li> <li>Support process owners in order to identify and prepare required documents and quality records within Food Safety System requirements.</li> <li>Monitor efficiency of Food Safety System documents within implementation and report to his/her department.</li> <li>Within Food Safety System provide that: <ul> <li>Lead periodic control, monitoring, and validation processes according to related plan and procedures.</li> <li>Lead monitoring and related control processes in order to lead the system in every point which affects food safety such as receiving area for foods and beverages, transportation, stores, preparation areas, buffets, etc.</li> <li>Routine control process of issues regarding all cleaning, personal hygiene, personnel opportunities, etc.</li> <li>Take samples from foods, drinking water, potable water, surfaces which are in contact with foods, personnel hands, raw materials for microbiological and/or, in case of necessity, other laboratory analysis. Comment on analysis results appropriately.</li> <li>Routine check of personnel hands and surfaces which touch foods with practical swabs.</li> <li>Realize following representative samples from kitchens.</li> <li>Give trainings to spot and grouped personnel.</li> <li>Follow legal regulations and standards related to Food Safety System.</li> <li>Check nonconforming products which appear within Food Safety System and report.</li> <li>Lead continuance of process in case of any emergency case, recall, etc., within related procedures; follow, monitor the results, comment and report, and monitor efficiency of planned actions. Interfere in the process in necessary situations.</li> </ul> </li> <li>Meet guests directly in case of any necessary guest complaint related to Food Safety.</li> <li>Check the compatibility between Standards of Tour Operations Federation and current Food Safety Management System; provide necessary actions and information flow between each process owner.</li> <li>Help lead relationships with auditors who come from tour operators or during external food safety audits.</li> <li>Be available at the facility during audits realized by tour operators.</li> <li>Follow the actions which should be taken for audit results of external Food Safety System audits and Tour Operators.</li> <li>Assess recommendations and inform the staff about Food Safety Management System. Study with the department managers in order to improve the system and give necessary required information, make suggestions to establish the substructure of the system, assist continuous improvement of the system.</li> <li>Support preparation of reports and statistical data related to Food Safety.</li> <li>Implement duties assigned by manager.</li> <li>Refer to Quality Manager for leading all works, work together by communicating effectively and provide full and effective information flows to the group of quality system management.</li> <li>Report diagnosis after finalizing works and analysis by making statistical data to related departments and Quality Manager.</li> <li>Work with the facility doctor in coordination. Provide necessary actions by monitoring sickness of facility guests which is related to foods.</li> <li>Attend seminars, conduct research to increase knowledge and experience. Continuously improve. Follow occupational publications and trends.</li> <li>Work to improve facility image, remain memorable in guests’ minds, and provide guest satisfaction and loyalty.</li> <li>Responsible to Quality Manager.</li> <li>Responsible for working with all kitchens and stewarding departments in accordance with hygiene rules.</li> <li>Cooperate with all chefs of kitchen and stewarding departments.</li> <li>Support manager by facilitating manager’s work and providing continuous improvement.</li> <li>Look after all operational equipment and materials and care for them.</li> <li>Ensure appearance of uniforms, daily hygiene, and personal hygiene according to standards at all times.</li> <li>Move according to hygiene rules; follow technical problems and cleanings in responsible areas.</li> <li>Have full information about hotel services and qualities such as areas, activities, etc.</li> <li>Inform department manager in case of any accident, problem, or suspicious situation.</li> <li>Predict that all activities and purchased equipment and belongings may create disease for the environment; participate in all activities organized to protect biological diversity and share responsibilities. Share individual responsibilities to increase environmental knowledge and carry out necessary trainings. Provide minimum consumption of currently used items and equipment (paper, printed materials, etc.).</li> <li>Implement necessary warnings and departmental trainings to save energy inside the facility. Carry on implementing decisions taken for saving energy. Predict effects on environment and energy efficiency on purchased equipment.</li> <li>Implement responsibilities to eliminate and collect waste properly, reduce environmental pollution and harmful effects to the environment, and lead staff accordingly.</li> <li>Provide safe carrying, storing, and use of chemicals in accordance with laws, controlling and reducing chemical pollution.</li> <li>Carry out all other duties assigned by managers and hotel management not specified in the job description.</li> </ul> <h4>Qualifications</h4> <ul> <li>Education: 4-year bachelor's degree from veterinary or equivalent faculty.</li> <li>Experience: At least 2 years of work experience.</li> <li>Foreign language: Sufficient level of English to communicate effectively with guests and employees.</li> <li>Courses and training: Have theoretical training or experience in rules and legislation within the job.</li> <li>Computer literacy: MS Office applications.</li> <li>Skills: Good representation, good communication skills, ability to create systems, inquisitive, leadership, problem-solving in times of crisis, handling excess stress and complex issues, analytical, good interpersonal skills, ability to establish open communication, delegation, and problem-solving.</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About MoneyMore &amp; Mondia: MoneyMore is the consumer fintech app of Mondia Group.<br> It turns everyday bank transaction messages into a clear, real-time picture of a person's finances, helping users in Egypt spend smarter, budget better, and save more — in both Arabic and English.<br> We are scaling from an early, product-led launch toward a nationwide personal-finance companion, and evolving into a broader fintech and consumer-intelligence platform.<br> Mondia Group is a digital services and marketplace provider that integrates digital products and experiences into telecom operators, banks, and other large distribution channels.<br> MoneyMore is one of Mondia's key growth bets, built by a small, senior, fast-moving product team.<br> About the Role: We are looking for an experienced Senior Mobile Engineer with deep native Android expertise to build high-quality, scalable, and secure applications.<br> You will play a key role in designing application architecture, implementing new features, improving performance, and mentoring engineers, while collaborating closely with product, design, backend, QA, and iOS teams.<br> The ideal candidate has strong expertise in native Android development and modern Kotlin-based architecture, and is comfortable working in a fast-paced, product-focused environment with a strong sense of ownership.<br> Responsibilities • Design, develop, and maintain high-quality native Android applications.<br> • Build scalable and maintainable solutions using modern Android architecture.<br> • Lead technical design discussions and contribute to system architecture decisions.<br> • Collaborate with Product, Design, Backend, QA, and iOS teams.<br> • Write clean, testable, and reusable code following best engineering practices.<br> • Optimize application performance, memory usage, startup time, and battery consumption.<br> • Ensure application stability through unit testing, UI testing, and code reviews.<br> • Integrate RESTful APIs and collaborate with backend teams on API design.<br> • Mentor junior developers and promote engineering excellence.<br> • Participate in Agile development processes and continuous delivery practices.<br> • Drive technical improvements and help establish engineering standards.<br> Social insurance Health insurance for employee and family The company will contribute up to EUR 25 per month towards staff perks Benefit from our performance-based bonus scheme , in line with company policy.<br> EUR equivalent salaries paid in EGP Programming Languages • Strong proficiency in Kotlin.<br> • Good knowledge of Java.<br> • Familiarity with Swift / SwiftUI and native iOS development concepts.<br> Android Development • Strong experience with native Android development.<br> • Deep understanding of the Android SDK and Jetpack libraries.<br> • Excellent knowledge of the Android application lifecycle and platform internals.<br> • Strong understanding of Android components: Activities, Fragments, Services, Broadcast Receivers, and Content Providers.<br> Modern Android Development • Jetpack Compose, Coroutines, and Kotlin Flow.<br> • WorkManager, Navigation Component, and ViewModel.<br> • Dependency Injection (Hilt / Dagger preferred).<br> Architecture • Strong understanding of MVVM, MVI, and Clean Architecture.<br> • Modular architecture, SOLID principles, and separation of concerns.<br> System Design • Experience designing scalable mobile architectures.<br> • Ability to make architectural decisions and evaluate trade-offs.<br> • Understanding of application modularization and feature separation.<br> Networking • REST APIs, JSON serialization, and backend integration.<br> • Error handling, authentication flows, and network caching.<br> Performance • Strong understanding of UI rendering performance and memory management.<br> • Threading and concurrency, startup optimization, and battery optimization.<br> • ANR prevention, plus performance profiling and debugging.<br> Concurrency • Kotlin Coroutines, Flow, and Dispatchers.<br> • Structured concurrency, threading models, and background processing.<br> Testing • Unit testing, UI testing, and integration testing.<br> • Test-Driven Development (TDD) and mocking frameworks.<br> Development Practices • Git, pull request workflows, and code reviews.<br> • CI-friendly development practices and Agile / Scrum methodologies.<br> Soft Skills • Strong ownership mentality and an execution-focused mindset.<br> • Excellent communication skills and the ability to work independently.<br> • Comfortable in fast-moving, startup-like environments.<br> • Strong problem-solving and analytical skills.<br> Nice to Have • Native iOS development experience using Swift / SwiftUI.<br> • Experience building FinTech or financial applications.<br> • Experience with offline-first applications.<br> • Local persistence technologies such as Room, SQLite, and DataStore.<br> • Experience with CI/CD pipelines.<br> • Experience with analytics platforms (Firebase Analytics, Mixpanel, CleverTap, etc.<br>). • Experience with A/B testing, experimentation frameworks, and feature flags.<br> • Experience implementing mobile security best practices, including: – Encrypted local storage.<br> – SSL certificate pinning.<br> – Secure authentication and authorization flows.<br> – Secure handling of sensitive user data.<br> – Android Keystore usage.<br> Preferred Experience • 5+ years of professional Android development experience.<br> • Experience delivering production applications at scale.<br> • Experience mentoring engineers and conducting code reviews.<br> • Experience working with cross-functional teams in Agile environments.<br> • Proven ability to own features from design through production release.<br> What We're Looking For A successful candidate is someone who: • Writes clean, maintainable, and scalable Kotlin code.<br> • Understands mobile architecture beyond implementation details.<br> • Thinks about performance, security, maintainability, and user experience from the beginning.<br> • Takes ownership of features end-to-end.<br> • Enjoys solving complex engineering challenges.<br> • Continuously learns and adopts modern Android development practices.<br> • Collaborates effectively with engineers, designers, and product stakeholders to deliver high-quality mobile experiences.<br> Location &amp; Work Model This is an on-site role based in Cairo, Egypt .<br> Our team works primarily from the office to stay closely aligned in a fast-moving product environment, with up to 13 work-from-home days per quarter (roughly one day per week).<br> Please apply only if you are able to work on-site in Cairo on this basis.<br> Equal Opportunity Mondia Group is an equal-opportunity employer.<br> We welcome applicants of all backgrounds and make hiring decisions based on merit, qualifications, and role fit, without discrimination.<br> We are committed to a fair and inclusive hiring process.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>How will you CONTRIBUTE and GROW?</span>The Operations &amp; Maintenance Engineer is responsible for supporting daily site activities in production and maintenance. The Engineer participates in preventative and corrective maintenance activities (eg - M1 tasks) whilst ensuring occupational safety, process safety and security protocol are observed and enforced around the plant. Working within an ‘on call’ environment, he/she contributes to site reliability through the effective collaboration with other on-site employees, regional experts, central maintenance teams and the SIO center (SIOC). The Engineer strives to maintain safety, asset availability, health and compliance within the plant and positively represents Air Liquide during any routine interactions with customer representatives. Leveraging Air Liquide’s network and systems, the Operations &amp; Maintenance Engineer ensures customer demands are met and profitability is maximized.<p><b>Safety</b></p><br><ul><li><p>Responsible for site emergency management issues; ensures he/she is trained and qualified for proper implementation of the emergency response plan and plant security plan</p><br></li><li><p>Coordinates with contract and in-house maintenance teams on the safe handover of equipment; performs proper isolation of the system, energy control and isolation</p><br></li><li><p>Contributes to the development and observation of site safety standards and compliance (eg - work permits); works to identify and implement preventative/corrective actions after near misses are reported</p><br></li><li><p>Actively contributes towards the compliance of all regulations applicable to his/her domain(s) of competency including participating in inspections and audits</p><br></li></ul><p><b>Operations Management</b></p><br><ul><li><p>Coordinates with SIOC to optimize facility performance by focusing on the efficiency and reliability of production and processes; implements energy sourcing strategies</p><br></li><li><p>Follows SOP and participates in SOP writing and continuous improvement, in order to ensure the plant and its network reaches their best operating point</p><br></li><li><p>Supports the facility’s unattended control room model by monitoring and responding to alarm conditions when ‘on call’; uses DCS and other available systems and platforms to troubleshoot issues; mobilizes and visits the site to attend escalated alarm issues as required.&nbsp;</p><br></li><li><p>Investigates operations issues arising within his/her domain(s) of competency with an aim of reducing the lead time between trouble detection and clearance</p><br></li><li><p>Safely operates the plant in specific non-standard modes</p><br></li><li><p>Using the automated loading systems, coordinates with material and bulk product drivers to ensure the safe and efficient loading and unloading of raw materials and products</p><br></li><li><p>Competently starts up and shuts down plant equipment safely and in compliance with applicable SOPs</p><br></li></ul><p><b>Asset Management</b></p><br><ul><li><p>Follows AL maintenance strategy to ensure effective organization and optimization of the facility, equipment and systems</p><br></li><li><p>Completes routine and corrective M1 maintenance tasks as assigned by the maintenance supervisor, including but not limited to analyzer checks and calibration, safety valve inspection, oil sampling)</p><br></li><li><p>Performs routine rounds,&nbsp; equipment health inspections and facility checks (eg - EIS, back-up systems); logs required readings and recording observations which may signal issues in order to reduce plant downtime</p><br></li><li><p>Supports in managing contractors under direction of the Facility Manager</p><br></li><li><p>Manages local spare parts and consumables inventory (including PO creation, handling and storage)</p><br></li><li><p>Supports the implementation of facility policies and procedures</p><br></li></ul><p><b>External Customer Management</b></p><br><ul><li>Upon Facility Manager delegation and in coordination with SIOC, communicates with customers around production plans, customer requirements, and incident management</li></ul><p><b>Project Support</b></p><br><ul><li><p>Contributes to or leads minor upgrade or retrofit projects though activities such as equipment/service specification, vendor selection, and design and execution phase participation</p><br></li><li><p>Participates in M2 Maintenance, especially in TAR preparation, execution and capitalization under guidance from the local or central TAR team and Facility Management team (eg: energy control &amp; isolation, PTW, planning, MoS, arranging spare parts, contractors, etc)</p><br></li></ul><p><b>Knowledge sharing and collaboration</b></p><br><ul><li><p>Assists the Facility Manager and the Maintenance team in the investigation of incidents and development of corrective actions and protocol</p><br></li><li><p>Communicates effectively with colleagues on-site, the SIOC and Hub Experts in order to identify trends, share data and disseminate information</p><br></li><li><p>Mentors and supports site colleagues with On Job Training&nbsp; tasks within domain of expertise</p><br></li><li><p>Actively participates in plant meetings&nbsp;</p><br></li><li><p>Promotes compliance with all Group directives</p><br></li><li><p>Completes all required digital and on job trainings including mandatory Group trainings, IMS and GP03 trainings within domains of expertise</p><br></li></ul>___________________<span>Are you a MATCH?</span><ul><li><p>Bachelor of Engineering (Mechanical, Electrical, Instrumentation and Control Systems)</p><br></li><li><p>1 to 3 years of experience in operations or relevant maintenance domain&nbsp;</p><br></li><li><p>Previous experience troubleshooting within an operational environment</p><br></li><li><p>Experience working within a multi-national company is desirable</p><br></li><li><p>Technical competency in ASU operations, processes and related technology</p><br></li><li><p>Knowledge of at least 1 relevant maintenance domain is preferred (mechanical, electrical, instrumentation)</p><br></li><li><p>Ability to read P&amp;ID, mechanical and electrical drawings</p><br></li><li><p>Basic knowledge in process control, smart maintenance, digital tools and/or data analysis &amp; mechanical machines (eg – compressors, turbines, etc) is preferred</p><br></li><li><p>Strong knowledge on HSE and process safety fundamentals</p><br></li><li><p>Advanced Business English</p><br></li></ul><p><b><span>Our Differences make our Performance</span></b></p><br><p><br><span>At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.</span><br><span>We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.</span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Cairo, Egypt</p><p><br><b>Job Family Group:</b></p><br>Customer Operations<p><br><b>Worker Type:</b></p><br>Regular<p><br><b>Posting Start Date:</b></p><br>August 5, 2026<p><br><b>Business Unit:</b></p><br><p><br><b>Experience Level: </b></p><br>Experienced Professionals<p><br><b>Job Description: </b></p><br><p><b>Job Purpose: </b></p><br><p>This job sits within the Customer Operation Journey forming a critical part of the Customer Fulfilment Cycle.&nbsp; The Customer Success Specialist provides high quality frontline support to existing Shell Customers from Order to payment.&nbsp;&nbsp; Customer Operations Specialist drives proactive communications, value-adding interactions, and effective issue resolution, providing best-in-market Customer experience. Customer Value Proposition that sets Shell apart from its competitors. And supports Account Managers in on-boarding Customers to Shell and delivering all relevant changes to the customer agreement throughout the contract life cycle.&nbsp; The CSS pricing and the contract set up, amendment and management process.</p><br><p>Follows and adjusts procedures, guidelines, and work instructions. Discusses these changes with other departments and ensures quality and efficiency improvement of work activities.<br>• Advises internal stakeholders on topics related to own area of expertise. Interaction with others demands influencing and persuasion in a tactful manner to explain and advise on performed analyses of information.<br>• Identifies shortcomings in current processes, systems and procedures within the assigned unit and suggests improvements.<br>&nbsp;</p><br><p><b>Principal Accountabilities:</b></p><br><p>This role may focus on some or all the accountabilities below, depending on operational requirements.&nbsp; Businesses serviced include but are not limited to: Global Commercial, these activities cover all Customer levels including Key Accounts and Platinum Customers.</p><br><p><b>Order Management:</b></p><br><ul><li>Place, amend and orders, liaising with other service partners in LSC, OTD &amp; Credit as required.&nbsp;&nbsp;</li><li>Provide change information of planned shipments to schedulers and scheduling admin team, particularly to VMI Customers.</li><li>Manage Delivery Status – take ownership of delivery status enquiries and troubleshooting; proactively tracking and Business Partners as required.</li><li>Delivery Schedule Support Service - proactively call out to Customer, to manage Delivery issues</li><li>Schedule standard and non-standard orders (packed product).</li><li>Process Returned Product.</li></ul><p><b>Credit Management:</b></p><br><ul><li>Debt Collection &amp; Cash Allocation – Administer debt collection, including direct debit rejections, allocations, refund/write-off/write on management, Cash and non-cash security handling.</li><li>Block Order Management – Monitor open orders, review order status and action blocked orders.</li><li>Handle basic Customer credit enquiries.</li></ul><p><b>Dispute Management:</b></p><br><ul><li>Own the end to end Disputes process for Quantity, Pricing, Tax and Master Data Disputes.&nbsp; This includes logging of dispute, undertaking initial investigation and root cause analysis, liaising with key interfaces to resolve disputes. Close the loop with Customer on case outcome and confirm closure of case.</li></ul><p><b>Feedback and Issues:</b></p><br><p>Manage Customer complaints feedback and compliments.&nbsp; Liaise with resolution owners, and other Service Partners as required.&nbsp; Close the loop with customers.</p><br><p><b>Lubricant Service Administration:</b></p><br><p>Provide basic Customer advice about the scope of the Lubes Analyst Play Book, escalate any consultative advice to Technical Helpdesk.&nbsp; Coach Customers on how to use the Shell Lubes Analyst systems when recording new machines and oil samples</p><br><p><b>Contract Management:</b></p><br><ul><li>Work with Account Managers to provide pre-offer, offer and contract management support for standard and non-standard contract set up and maintenance, in compliance with the Offer Book.</li><li>Execute contract legal and fiscal requirements, working with local legal focals.</li><li>Follow-up directly with customers on missing contract documentation.</li><li>Ensure contracts are signed and stored in line with local country requirements.</li><li>Review contract performance as part of SCM process.</li><li>Own contract documentation archiving and termination of customer contracts.</li><li>Support preparing for tender bids.</li><li>Securing 100% Compliance.</li></ul><p><b>Pricing:</b></p><br><p>Set up and maintain end to end pricing data, including confirming pricing, managing price increases and changes, implementing rebates and charge backs, investment deals, invoice accuracy, and resolving pricing related errors and disputes (also covers Distributor DFOA Customers)</p><br><p><b>Trouble Shooting:</b></p><br><p>Provide “One Team” support for Sales in owning and resolving all Deal Making issue resolution.&nbsp; Work to uncover issue root cause of issues and implement sustainable fixes</p><br><p>Act as resolution owner of Customer complaints.&nbsp; Feedback outcomes to COS Order to Cash colleagues who will communicate with customers</p><br><p><b>Master Data Set Up &amp; Amend:</b></p><br><ul><li>Maintain Sales Hierarchy, contract registers and banding adherence</li><li>Set up and amend Customer master data</li><li>Act as Resolution Owner for Master Data Disputes.&nbsp; Liaise with key interface, business partners and/or Customers to resolve them and perform invoice adjustment (in consultation with line manager and within the authorizations as applicable)</li><li>Process manual vouchers received from Retailers during offline card transactions</li><li>Product Lifecycle Data Management:&nbsp; maintain inclusions, exclusions and listings of products in support of PLM and Customer specific requirements</li></ul><p><b>General Inquiries:</b></p><br><p>Handle New Business - Receive request for information or quotation from potential new Customers and connect them to the appropriate contact within Shell</p><br><p><b>Education Requirement/Field of Study: </b> <span>Engineering Bachelor’s Degree</span></p><br><p><b>Requirements:</b></p><br><p><b>Skills &amp; Experience:</b></p><br><ul><li><p>Bachelor degree preferred Engineering, Business, Economics &amp; Marketing or equivalent experience.</p><br></li><li><p>Previous experience in Customer service or operations <span> - 2 to 3 years&nbsp;</span></p><br></li><li><p>English Language Proficiency.</p><br></li><li><p>Experience in Microsoft Office; GSAP</p><br></li><li><p>Data Analytics &amp; Insights</p><br></li><li><p>Possess a strong Customer service ethic and ability to understand, meet and champion the Customer’s needs, while staying within the policies and procedures of Shell.</p><br></li><li><p>Able to demonstrate a continuous improvement mind-set.</p><br></li><li><p>Demonstrated communication and relationship building skills.</p><br></li><li><p>Demonstrate a willingness to be coached, showing an openness to feedback and performance improvement opportunities.</p><br></li><li><p>Value Chain Understanding.</p><br></li><li><p>Commercial &amp; Economic Acumen.</p><br></li><li><p>Contract Management.</p><br></li></ul><p>-</p><br><p><br><b>DISCLAIMER:</b></p><br>Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer. </div>