Machine operator Jobs

Company Description ECB – Engineering Consulting Bureau is a fast-growing engineering and consultancy firm established in 1997, offering a multidisciplinary platform and a strong track record across diverse sectors. The firm combines deep knowledge of Egypt’s market with broad international exposure to deliver client-oriented solutions. ECB is recognized for its commitment to quality, with management systems in design, site supervision, and project management that meet ISO 9001:2015 requirements. Team members join a professional environment that values technical excellence, collaboration, and continuous improvement. The company’s culture focuses on meeting client needs while maintaining high standards in every project phase. Role Description This full-time, on-site Senior Hospitality Design Management role is based in Cairo, Egypt. The role involves leading hospitality design projects from concept through completion, coordinating closely with internal design, engineering, and project management teams, as well as external stakeholders. Daily responsibilities include developing hospitality design concepts, overseeing space planning and guest experience strategies, and ensuring alignment with brand and operational requirements. The Senior Hospitality Design Manager will review and approve design documentation, monitor quality and compliance with ECB standards, and support site supervision teams to address design-related issues. The role also includes collaborating with clients, hospitality operators, and suppliers, managing timelines and budgets, and mentoring junior team members in hospitality design best practices. Qualifications Strong hospitality and hospitality service skills, with a deep understanding of guest experience and operational requirements in hotels, resorts, and food & beverage venues. Customer service and communication skills, including the ability to manage client relationships, lead meetings, and coordinate with multidisciplinary project teams. Experience in food & beverage concepts and operations, enabling effective integration of F&B requirements into hospitality design solutions. Proven background in hospitality design management, including leading complex projects, overseeing design deliverables, and ensuring quality and consistency. Bachelor’s degree or higher in Architecture, Interior Design, Engineering, or a related field, with significant experience in hospitality projects. Ability to work on-site in Cairo, Egypt, and collaborate effectively with local and international stakeholders. Strong organizational, planning, and problem-solving abilities, with attention to detail and adherence to timelines and budgets. Familiarity with relevant design and project management tools; experience with ISO-aligned quality systems is an advantage.

Company Description Al Mumayaz Information Services is a Premium Etisalat Channel Partner in the United Arab Emirates, specializing in sales and account management services. With a strategic presence in Dubai, the company efficiently serves customers across all seven emirates. Its strong partnership with Etisalat enables Al Mumayaz to deliver high-quality telecommunications solutions to a diverse business clientele. The organization emphasizes responsive customer service, long-term client relationships, and tailored solutions that meet evolving market needs. Team members join a performance-driven environment with opportunities to grow in the regional telecom and B2B sales sector. Role Description This is a full-time, on-site B2B Sales Executive role based in Cairo. The B2B Sales Executive will identify and prospect new corporate clients, schedule and conduct meetings, and present Etisalat business solutions that align with customer needs. Daily tasks include following up on leads, managing a sales pipeline, preparing proposals and quotations, and negotiating contract terms within company guidelines. The role also involves coordinating with internal teams to ensure accurate order processing, timely activation of services, and after-sales support. The B2B Sales Executive will maintain accurate records in CRM tools, meet or exceed sales targets, and provide regular reports and market feedback to management. Qualifications Proven B2B sales experience, preferably in telecommunications, ICT, or related services, with a track record of meeting or exceeding targets. Strong skills in prospecting, lead qualification, client presentations, and contract negotiation. Excellent communication and interpersonal abilities, with confidence in engaging decision-makers and building long-term client relationships. Good organizational and time-management skills, including pipeline management, follow-up discipline, and accurate CRM documentation. Ability to analyze client requirements, propose suitable solutions, and handle objections professionally. Comfort working in a target-driven environment and collaborating with cross-functional teams (operations, customer support, and finance). Proficiency in basic office software and CRM or sales management tools. Bachelor’s degree in Business, Marketing, Communications, or a related field, or equivalent practical experience. Professional fluency in English; Arabic language skills are an advantage. Prior experience working with or for telecom operators, distributors, or channel partners is a plus.

Technical Architect – Events Management Agency<br>Job Summary<br>The Technical Architect is responsible for designing, planning, and overseeing all technical aspects of live events, exhibitions, conferences, corporate activations, and entertainment productions. This role ensures seamless integration of audiovisual systems, staging, lighting, video, broadcast, networking, and event technologies while maintaining the highest standards of quality, safety, and innovation.<br>Key Responsibilities<br>Technical Design & Planning<br>* Develop technical concepts and solutions based on client requirements and event objectives.* Create detailed technical drawings, layouts, schematics, and production documentation.* Design stage, audiovisual, lighting, LED, rigging, and power distribution solutions.* Review venue specifications and conduct site inspections to assess technical feasibility.<br>Project Management<br>* Collaborate with Account Managers, Producers, Creative Teams, and Operations departments during project planning and execution.* Develop technical budgets, equipment lists, and resource allocation plans.* Ensure projects are delivered on time, within budget, and according to client expectations.* Manage technical timelines and oversee all production milestones.<br>Technical Leadership<br>* Lead technical teams including AV engineers, lighting operators, video technicians, stage managers, and external suppliers.* Provide technical guidance during setup, rehearsals, live event execution, and dismantling.* Troubleshoot complex technical challenges and implement effective solutions under tight deadlines.<br>Innovation & Technology<br>* Research and evaluate emerging event technologies and production solutions.* Recommend innovative technical approaches to enhance audience engagement and event experiences.* Maintain knowledge of industry trends, equipment advancements, and best practices.<br>Compliance & Safety<br>* Ensure all technical installations comply with venue regulations, local authorities, and safety standards.* Conduct risk assessments and implement mitigation measures.* Oversee proper testing and quality control of all technical systems before event launch.<br>Qualifications<br>* Bachelor’s degree in Engineering, Architecture, Event Technology, Production Management, or a related field.* Minimum 2–5 years of experience in technical production, event technology, or live event operations.* Strong understanding of audiovisual systems, lighting, staging, LED technologies, networking, and power requirements.* Experience with CAD software, Vectorworks, Auto CAD, or similar technical design tools.* Knowledge of rigging standards and event safety regulations.<br>Skills & Competencies<br>* Strong technical and engineering mindset.* Excellent project management and organizational skills.* Leadership and team management abilities.* Budget planning and cost control.* Problem-solving and decision-making under pressure.* Strong communication and client-facing skills.* Ability to manage multiple projects simultaneously.<br><br>Location ( New Cairo & El Marg)<br>Office-based with frequent travel to event venues, exhibition centers, hotels, and outdoor event locations.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p><strong>Facilities Management &amp; Operations</strong></p><br><ul><li><p>Lead day-to-day FM operations across InstaShop locations — covering reception, maintenance, cleaning, pantry, vending machines, stationery, mail, and archiving.</p><br></li><li><p>Monitor the performance and quality of outsourced services including housekeeping, pest control, and fleet.</p><br></li><li><p>Supervise the FM team, manage workload distribution, and drive strategic planning for team goals and objectives.</p><br></li><li><p>Handle all facilities needs across logistics hubs and dark stores, ensuring timely follow-up and resolution.</p><br></li><li><p>Manage daily operational requests including desk allocation, space utilization, furniture, and parking arrangements.</p><br></li></ul><p><strong>Contract &amp; Vendor Management</strong></p><br><ul><li><p>Supervise renewals and negotiate contracts with external service providers (water dispensers, coffee machines, and other FM services).</p><br></li><li><p>Liaise with maintenance contractors and suppliers for office consumables across all sites.</p><br></li><li><p>Establish and maintain vendor files; verify accuracy of submitted documentation.</p><br></li><li><p>Maintain accurate records of all contracts, annual leases, work orders, service requests, and executed works.</p><br></li></ul><p><strong>Service Quality &amp; Compliance</strong></p><br><ul><li><p>Review and analyze monthly third-party service reports; ensure adherence to KPIs and SLAs.</p><br></li><li><p>Respond to and resolve help desk tickets raised through the Facilities department.</p><br></li></ul><p><strong>Asset &amp; Procurement Management</strong></p><br><ul><li><p>Manage the procurement process ensuring timely purchasing and accurate financial documentation.</p><br></li><li><p>Coordinate the internal and external movement of all company assets.</p><br></li></ul><p><strong>Workplace Projects, Events &amp; People Experience</strong></p><br><ul><li><p>Plan and execute workplace projects, office improvements, and employee-facing events that reflect InstaShop's culture and energize the community.</p><br></li><li><p>Drive people experience initiatives that foster belonging, connection, and community across all locations.</p><br></li><li><p>Develop project plans and timelines ensuring initiatives are delivered on time, on brand, and with measurable impact on employee satisfaction.</p><br></li></ul><br>Qualifications<br><p><strong>Qualifications &amp; Experience</strong></p><br><ul><li><p>Bachelor's degree in Business Administration, Hospitality, Facilities Management, Engineering (Mechanical, Electrical, or Civil), or a related field.</p><br></li><li><p>Minimum 1&nbsp;years of experience in facilities management, workplace operations, or a similar fast-paced service-delivery environment.</p><br></li><li><p>Solid understanding of building systems, maintenance protocols, and safety standards to effectively oversee vendor performance and ensure service quality.</p><br></li></ul><p><strong>Skills &amp; Competencies</strong></p><br><ul><li><p>Proficiency in MS Office and facilities management tools/systems.</p><br></li><li><p>Strong contract negotiation, vendor management, and organizational skills.</p><br></li><li><p>Ability to multitask and manage multiple stakeholders across locations effectively.</p><br></li><li><p>Excellent communication skills in both English and Arabic.</p><br></li></ul><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>POSITION SUMMARY</b> Instruct group fitness classes (e.g., aerobics, spinning, strength training) at all ability levels. Provide advice to individuals on the correct method of exercising with fitness equipment. Assess individual's current exercise program and level of fitness to develop personalized exercise programs and provide fitness counseling. Promote a fun and relaxing atmosphere for guests. Observe activity in the recreational facility and respond appropriately/in accordance with local operating procedure in the event of an emergency. Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational area, equipment, and supplies. Call Maintenance or an outside service company if machines require service. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. In addition some states may have additional licensing/registration requirements to be considered for this position. Perform other reasonable job duties as requested.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: CPR Certification First Aid Certification Fitness Equipment Fitness Instruction Any certification or training required by local and state agencies.</p><p></p></section>

<p><h4>Company description</h4> <p>Portaluna, a Morgans Originals hotel</p> <p>Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know -- connecting people to the city, the culture and the moment.</p> <p>This is an exciting new position within Ennismore’s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt.</p> <h4>Job description</h4> <h4>Responsibilities</h4> <ul> <li>Prepare and serve specialty coffee drinks, including espresso-based beverages, brewed coffee, cold brews, and other creative coffee drinks, to the highest quality standards.</li> <li>Maintain a detailed understanding of different coffee beans, roast profiles, and origins to craft customized drinks that cater to guest preferences.</li> <li>Create latte art, cappuccino foam designs, and other visual elements to enhance the presentation of drinks.</li> <li>Maintain consistency and precision in drink preparation, ensuring every cup meets the standards of the specialty coffee shop.</li> <li>Greet and engage customers with warmth and professionalism, answering questions about the menu, coffee offerings, and brewing methods.</li> <li>Offer personalized recommendations based on guest preferences, educating them about different types of coffee beans, brewing techniques, and drink options.</li> <li>Take and fulfil customer orders promptly, ensuring a positive and efficient coffee experience.</li> <li>Handle any customer complaints or concerns in a friendly and professional manner, ensuring guest satisfaction.</li> <li>Stay informed about new trends in the coffee industry, including emerging coffee varieties, brewing techniques, and innovations in coffee culture.</li> <li>Operate coffee machines, grinders, and other specialty equipment with precision and care to ensure optimal performance and consistent drink quality.</li> <li>Regularly clean, maintain, and troubleshoot espresso machines, grinders, blenders, and other tools to ensure they are functioning at their best and in accordance with health and safety regulations.</li> <li>Perform routine checks on inventory, ensuring that coffee beans, syrups, milk alternatives, and other supplies are stocked and prepared for daily operations.</li> <li>Keep the barista station and surrounding area clean, organized, and well-stocked, including organizing cups, napkins, and other supplies for quick access.</li> <li>Clean and sanitize all areas of the coffee station, as well as customer-facing areas like counters and tables, to maintain a welcoming and hygienic environment.</li> <li>Monitor the café environment to ensure that it remains comfortable, with appropriate lighting, temperature, and ambiance for guests.</li> <li>Track inventory of coffee beans, milk, syrups, and other ingredients, notifying management when supplies are low or when new orders are needed.</li> <li>Assist in organizing and maintaining storage areas, ensuring that coffee beans are stored properly to preserve their freshness and quality.</li> <li>Provide support to colleagues during peak hours, helping with orders, cleaning, or stocking supplies.</li> <li>Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</li> </ul> <h4>Qualifications</h4> <h4>Experience / certificates / education</h4> <ul> <li>Proven experience as a barista, particularly in a specialty coffee environment, with a focus on crafting high-quality, artisan coffee beverages.</li> <li>In-depth knowledge of coffee beans, brewing techniques, and espresso-based drinks.</li> <li>Strong customer service skills, with the ability to engage and educate guests about coffee and related products.</li> <li>Excellent communication and interpersonal skills, with a friendly and approachable demeanor.</li> <li>Ability to multitask in a fast-paced environment while maintaining attention to detail.</li> <li>Basic knowledge of food safety and sanitation practices.</li> <li>A passion for coffee, innovation, and providing a superior customer experience.</li> </ul> <h4>Physical requirements</h4> <ul> <li>Ability to stand for long periods during shifts.</li> <li>Ability to lift and carry heavy items, such as bags of coffee beans or equipment, up to [X] pounds.</li> <li>Ability to work with and operate hot equipment (e.g., espresso machines, coffee grinders, milk frothers) safely.</li> </ul> <h4>Additional information</h4> <p><strong>What awaits you...</strong></p> <ul> <li>The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.</li> <li>The ability to challenge the norm and work in an environment that is both creative and rewarding.</li> <li>Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.</li> <li>A competitive package and plenty of development opportunities.</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>RPA Development Expertise </p><br><p>• Proficiency in UiPath Studio, StudioX, Orchestrator, and Assistant </p><br><p>• Strong knowledge of workflow design, state machines, REFramework, and queue-based </p><br><p>automation </p><br><p>• Experience with Selectors, Data Scraping, Screen Scraping, and UI Automation </p><br><p>• Exception handling and retry mechanisms using Try-Catch and Global Exception Handler </p><br><p>Programming &amp; Scripting </p><br><p>• Solid grasp of VB.NET and C# (used within UiPath expressions) </p><br><p>• Comfortable with LINQ, Regular Expressions, DataTables, and array manipulation </p><br><p>• Experience using Python or PowerShell in tandem with bots is a plus </p><br><p>System Integration &amp; APIs </p><br><p>• Consuming REST/SOAP APIs in automation workflows </p><br><p>• JSON/XML serialization/deserialization </p><br><p>Database Interaction </p><br><p>• SQL querying proficiency (joins, aggregation, transactions) </p><br><p>• Experience integrating with Oracle and SQL Server </p><br><p>Solution Architecture </p><br><p>• Designing scalable, reusable, and modular automation components </p><br><p>• Experience setting up RPA Centers of Excellence (CoE) or contributing to one </p><br><p>• Knowledge of multi-robot orchestration, distributed bot scheduling, and licensing models </p><br><p>• Knowledge of package versioning, code repositories, and deployment lifecycle </p><br> </div>

Job Summary:We are looking for an experienced Production Manager to lead and oversee daily manufacturing operations, ensuring efficient production, high-quality standards, and optimal resource utilization. The ideal candidate will drive productivity, minimize waste and downtime, lead production teams, and ensure production targets are achieved safely and efficiently.<br>Job Title:Production Manager<br>Job Description: Report to the factory manager for activities and results of production activities and all production statistics. Manage day-to-day work and transactions related to the production department and his team. Ensure that manufacturing processes run reliably and efficiently. Plan and organize production schedules. Determine quality standards for the production team and production process. Oversee production processes. Communicate regularly with management regarding problems or issues impacting production. Establish a balance between increased productivity and reduced costs of manufacturing operations. Work on product waste reduction to ensure no waste or minimal waste. Set productivity goals for each manufacturing team. Develop workflow policies and procedures that improve efficiency without compromising safety or quality. Organize relevant training sessions. Manage the entire product line cycle. Utilize resources (materials, machines, consumables, and manpower) efficiently to maximize the output. Coordinate strategic entire production activities for the smooth conduct of the processes with minimum downtime. Make decisions about implementation and adjustment of the production schedule. Motivate, support, and provide guidance to production staff. Implement systems of production tracking and quality control.<br>????????????????????????????????????????????????:An engineering bachelor’s degree in a related field. Min 5-8 years of experience in a manufacturing firm, cement or chemicals are preferable. Effective interpersonal skills. Ability to lead a large team. Strong multi-tasking skills. Detailed knowledge of manufacturing operations. Effective time management skills. Ability to set priorities for self and others. Very good command of English.<br>???????????? ????????????????????????????????:Beni-Suef, Egypt.

Company Description i Care Medical Tech. is the Egyptian sole agent of Bausch + Lomb, a globally recognized and respected brand in eye health. The company offers a wide range of advanced ophthalmic products, including Femto laser machines, Excimer lasers, cataract and vitreoretinal systems, intraocular lenses (IOLs), and other eye surgery-related solutions. i Care Medical Tech. focuses on delivering high-quality technology to support eye-care professionals and enhance patient outcomes. The organization values innovation, clinical excellence, and strong partnerships with medical institutions across Egypt.<br>Role Description This is a full-time, on-site Medical Sales Representative role based in Badr City. The role involves promoting and selling i Care Medical Tech.'s portfolio of eye surgery products to ophthalmologists, clinics, and hospitals. Day-to-day tasks include conducting product presentations and demonstrations, building and maintaining strong customer relationships, and providing timely support and information to healthcare professionals. The representative will monitor market trends, follow up on leads, negotiate pricing within company guidelines, and ensure proper after-sales support. The role also includes collaborating with internal teams, preparing regular sales reports, and participating in training and scientific events.<br>Qualifications<br> Candidates should possess strong Medical Sales skills and a proven ability to achieve sales targets in a healthcare or medical device environment. Candidates should possess excellent Communication skills, including the ability to present complex information clearly to medical professionals. Candidates should possess solid Customer Service skills to ensure responsive, professional support and long-term client satisfaction. Candidates should possess foundational knowledge in Medicine or Pharmacy, or a related healthcare discipline, to understand product applications and clinical needs. Additional beneficial qualifications include a bachelor’s degree in a medical, pharmaceutical, or scientific field, a valid driver’s license, willingness to travel within the region, and proficiency in basic office and CRM software.

<p><h4>Position summary</h4> <p>Instruct group fitness classes (e.g., aerobics, spinning, strength training) at all ability levels. Provide advice to individuals on the correct method of exercising with fitness equipment. Assess individual's current exercise program and level of fitness to develop personalized exercise programs and provide fitness counseling. Promote a fun and relaxing atmosphere for guests.</p> <p>Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational area, equipment, and supplies. Call maintenance or an outside service company if machines require service.</p> <p>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.</p> <p>Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist</p><p></p>

About Minapharm:Minapharm Pharmaceuticals is a leading pharmaceutical company in Egypt and the Middle East and the largest end-to-end manufacturer of biological therapies in MEA with over 20 years of experience in cellular and bioprocess engineering. Headquartered in Cairo, Minapharm commercializes over 100 life-saving and life-enhancing products ranging from small molecules to complex bioengineered proteins and viral vectors, with an impressive immunotherapy pipeline. Together with its wholly-owned Berlin-based subsidiary, Pro Bio Gen AG - a world-leading CDMO, Minapharm has established an integrated business model making it the only gene-to-market company in the region. Consolidating its international platform of intelligent biopharmaceutical technologies with the longstanding process development and manufacturing expertise in the MEA, Minapharm, together with Pro Bio Gen, has incorporated MiGen Tra Gmb H headquartered in Berlin and manufacturing in Cairo, to enhance the accessibility to critical healthcare transforming medicines through product development and commercialization of Biosimilar m ABs, Cell, and Gene Therapies and vaccines, at affordable prices in Egypt, and MEA.<br>Our Values:· Diversity & Respect· Integrity & Accountability· Collaboration· Leadership & Empowerment· Innovation & Continuous Learning<br>Job Summary:To follow up repairing equipment breakdown & maintenance plan for Water Treatment & Black Utilities Maintenance for production area.<br>Duties will include but not limited to:Implement maintenance requests for equipment utilities in his area of responsibilities and distribute on technicians. Implement the required preventive and corrective maintenance. Issue spare parts PR for corrective and preventative maintenance. Insure recording the activities of operation and maintenance in the logbook. Perform the Engineering work orders related to the department. Train the technicians on the maintenance and operation of equipment.<br>Job requirements: Bachelor’s degree of engineering Mechanics or Bachelor’s degree of science (chemistry - Environmental sciences).6-8 years of experience in pharmaceutical industry. Advance Knowledge of c GMP <br>Required trainings:Awareness in Six Sigma Machines assembly and reassembly<br>Benefits· Transportation provided.· Medical Insurance.· Life Insurance.· Profit share.<br>Good Luck to All!

Company Description Life Style Furniture (LSF) is a family-founded bespoke furniture manufacturer established in 2003, producing custom loose furniture, fixed joinery, and millwork for the luxury hospitality and contract markets. From our facility in Cairo we deliver complete FF&E packages — guestrooms, suites, F&B outlets, spas, lobbies, and back-of-house — for hotel operators, developers, and main contractors across Egypt and the Gulf, including Orascom, Travco, and Redcon. LSF pairs a fully equipped production floor with an in-house technical office, translating designers' intent into manufacturable detail without diluting it. Precision engineering, material intelligence, and craftsmanship are the standards we hold on every package. Role Description The Technical Office Engineer is a full-time, on-site role. You will own the translation of interior design packages into production-ready documentation. Core responsibilities include:Preparing, reviewing, and issuing shop drawings for loose furniture, fixed joinery, and millwork, including sections, joinery details, and hardware specifications Interpreting FF&E specification packages, finish schedules, and consultant drawings, and raising RFIs where information is missing or conflicting Producing and verifying BOQs, material take-offs, cut lists, and bills of materials — sheet goods, solid timber, veneer, stone, metal, glass, upholstery, and hardware Supporting cost estimation, value engineering proposals, and variation analysis Coordinating with production, CNC, finishing, and upholstery to confirm buildability before release, and resolving issues that surface on the floor Managing prototypes, mockup rooms, and sample submittals through client and consultant approval Coordinating with site fit-out, MEP, and main contractor teams on interfaces — service integration into casegoods, wall conditions, and site dimensions Maintaining drawing registers, revision control, submittals, and as-built documentation Tracking technical progress against project programmes and flagging risks to delivery Qualifications Bachelor's degree in Architecture, Interior Design, Production/Mechanical Engineering, or a related discipline2+ years in a technical office within furniture manufacturing, joinery, or interior fit-out (hospitality projects strongly preferred) Demonstrated ability to produce joinery-level shop drawings — not just general arrangement drawings Strong BOQ preparation, quantity take-off, and material estimation skills Working knowledge of furniture materials, joinery methods, finishes, and hardware systems, and how each affects cost and lead time Fluent English, written and spoken — you will be reading consultant packages and corresponding with international design firms Precision, self-discipline in revision control, and the ability to hold a line with production and clients alike

About WELL EXPERTSWELL EXPERTS is a globally accredited training provider and the first and only IWCF/IADC-accredited simulator manufacturer in the Middle East and Africa. We deliver advanced training solutions, competency assurance programs, and cutting-edge simulation technology to oil and gas operators, service companies, and training institutes across the region. We are growing rapidly and looking for a results-driven Business Development Manager to expand our market presence and drive revenue growth<br>Role Overview We are seeking a proactive and commercially savvy Business Development professional to identify, develop, and close new business opportunities in the oil and gas training and simulation sector. You will be responsible for building relationships with key decision-makers, positioning WELL EXPERTS as the partner of choice, and driving revenue through training programs, simulator sales, and technical services. This role requires a blend of strategic thinking, technical understanding, and strong sales execution.<br>Key Responsibilities Market Expansion: Identify and pursue new business opportunities in target markets. Client Relationship Management: Build and maintain strong relationships with key clients, partners, and industry stakeholders. Revenue Generation: Achieve sales targets for training programs, simulator solutions (RDS-100, VR), competency systems, and technical services. Proposal Development: Lead the development of commercial proposals, technical offers, and presentations tailored to client needs. Strategic Partnerships: Identify and negotiate partnerships with local agents, training centers, and industry bodies to expand market reach. Market Intelligence: Monitor industry trends, competitor activities, and client needs to inform business strategy. Representation: Represent WELL EXPERTS at industry events, conferences, and client meetings. Collaboration: Work closely with the technical and operations teams to ensure alignment between commercial and delivery capabilities.<br>Qualifications & Experience Education: Bachelor's degree in Engineering, Business, or a related field. MBA is a plus. Experience: 1-3 years of business development or sales experience. Industry Knowledge: Familiarity with the oil and gas industry, preferably in training, drilling, well control, or simulation technology, or Understanding of IWCF/IADC accreditation, well control training, drilling operations, and simulation technology is highly desirable. Skills: Strong negotiation, presentation, and communication skills. Ability to prepare and deliver high-quality proposals. Languages: Fluency in English is required. Travel: Willingness to travel locally, regionally, and internationally as needed.<br>How to Apply Please send your CV to info@well-experts.org, with the subject line: "Business Development Specialist".<br>We thank all applicants for their interest. Only shortlisted candidates will be contacted.

About The Role<br><br>At Octane, we are transforming how businesses manage and control fleet and vehicle-related expenses across Egypt through our digital payment and fleet management ecosystem.<br><br>As an Account Manager, you will be responsible for managing and growing strategic B2B relationships with fleet operators, logistics companies, and enterprise clients within the automotive ecosystem. You will ensure that clients are fully utilizing Octane’s platform to optimize their fuel, maintenance, toll, and operational spending.<br><br>This role is ideal for someone with strong experience in the automotive or mobility sector who understands fleet operations and thrives in managing enterprise-level client relationships in a fast-paced, tech-driven environment.<br><br>What You'll Be Doing<br><br>Manage a portfolio of B2B enterprise accounts in the automotive, logistics, and fleet sectors Serve as the main point of contact for key clients using Octane’s fleet payment platform Drive adoption and full utilization of Octane’s ecosystem (fuel, maintenance, tolls, and services) Build strong relationships with fleet managers, operations directors, and finance stakeholders Identify upselling and expansion opportunities across existing accounts Ensure client satisfaction, retention, and long-term account growth Collaborate with Sales, Operations, Product, and Tech teams to ensure smooth onboarding and execution Monitor account performance, transaction behavior, and usage trends using dashboards and CRM tools Handle client escalations and ensure timely resolution of operational issues Conduct regular business reviews (QBRs) and performance reporting for clients Stay updated on fleet operations, logistics trends, and automotive market dynamics in Egypt<br><br>Key Areas of Ownership<br><br>Enterprise Account Management (Fleet & Automotive Clients) Revenue Growth & Account Expansion Client Success & Retention Fleet Platform Adoption & Usage Optimization Cross-functional Execution (Ops / Product / Tech) Data-driven Account Performance Monitoring<br><br>What We're Looking For<br><br>Bachelor’s degree in Business, Marketing, Engineering, or related field3–5 years of experience in Account Management, Sales, or Customer Success Must have experience in the automotive, mobility, logistics, or fleet industry Strong B2B enterprise account management experience Familiarity with fleet operations, fuel management, or automotive services is a strong plus Excellent communication, negotiation, and stakeholder management skills Strong analytical skills and ability to interpret usage and performance data Experience working with CRM systems (Salesforce, Hub Spot, or similar) Ability to manage multiple enterprise accounts simultaneously Strong problem-solving mindset and ownership attitude<br><br>If you’re excited to join a fast-growing company and want to play a key role in supporting our people and operations, we’d love to hear from you.<br><br>Send us your updated resume to hr@octane-tech.io with the subject line "Account Manager – Cairo".

Underground Construction Supervisor<br> <br>Sukari is located approximately 750km from Cairo and 25km from Marsa Alam on the Red Sea. First gold was poured in June 2009 and commercial production began in April 2010, making Sukari the first modern gold mine in Egypt, a country which in ancient times was a prolific producer of the precious metal. Sukari conducts both open-pit and underground mining operations, each employing specialized mining methods tailored to the orebody characteristics and operational requirements.<br> <br>The Role<br> <br>We are looking for a high-performing Underground Construction Supervisor to successfully lead our field construction crew. In this role, you will drive a culture of safety excellence while coordinating the resources, equipment, and labour required to meet critical underground production and construction targets.<br>Location: On-site in Marsa Alam Contract Type: Permanent, full-time Schedule: 6 Weeks/3 Weeks working roster Compensation: Competitive salary and comprehensive benefits package <br>The Key Responsibilities<br> <br>Enforce operational and risk prevention standards defined for the area. Ensure crew compliance with all Standard Operating Procedures (SOPs), conduct daily inspections, manage hazard reporting, and proactively maintain a zero-harm environment (KPIs: Days without LTI, Days Injury-Free). <br>Execute weekly and monthly paste pipe installation plans. Oversee paste wall and barricade construction to exact standards, manage material consumption, perform daily reticulation system inspections, and lead emergency response procedures for pipe blockages or cleanouts. <br>Supervise and coordinate the installation of critical mine infrastructure according to structural designs, including ventilation walls, airlocks, DBRs, concrete slabs, and general repair works. <br>Provide tactical, day-to-day leadership for the construction crew. Maintain close communication with Underground Shift Bosses, UG Maintenance, and Paste Plant Operators to optimize reticulation system conditions. <br> <br>Complete accurate daily reports on crew activities, material consumption, and project progress, ensuring all works strictly align with engineering designs. <br>The Requirements<br> <br>8–10 years of relevant work experience in hydraulic or paste backfill operations, specifically within an underground mining environment. <br>Minimum of 2 years in a supervisory or leadership capacity. <br>Relevant educational qualification supporting the role. <br>Proven experience operating underground equipment, specifically Integrated Toolcarriers (IT) and Scissor Lifts. <br>Thorough, hands-on knowledge in the operation of air leg (jackleg, stopper) drills. <br>Extensive experience installing mine infrastructure, underground service crew work, and managing concrete construction projects. <br>Demonstrated ability to accurately read and interpret complex engineering/construction designs and plans.

We are recruit for our client multinational manufacturer of home and personal care products located in 6 of October Egypt. Position: Process Engineer Responsibilities :•Working on minimizing the waste/loss from all production activities•Analyze and reduce material waste as well as scrap percentage•oversee production reports on daily basis•Immediate reporting for all unsafe actions/conditions and near miss cases•Responsible for the mixing lines, to achieve the expected BCT and production plan.•Develop and maintain instructions and SOP for mixing operators.•Propose production technology improvements.•Participate in the HACCP (Hazard Analysis and Critical Control Point) program, develop measures to reduce risks and guarantee consumer safety in the unit.•Participate in PFMEA (Process Failure Mode and Effects Analysis) creation.•Use Gantt chart approach to identify gaps and opportunities in reducing BCT. All the opportunities to be discussed once per week and share progress report on weekly basis•Responsible for creating mixing and filling documents (BMR and BPD)•Work closely with project team NPD & EPD to collect all needed information.•Revising all documents with quality team before finalization (SOP, WI, BMR and BPD)•Follow up on NCR actions and insure closing all points on time•Follow up on internal audit (HSEQ) actions and insure closing all points on time•Develop and maintain WI, SOP and OPL for mixing operators.•Train mixing operators on all BMR’s•Participating in safety and occupational health tours.•Participating in risk assessments related to the operations they perform.•Participating in incident investigations and providing input on the causes of incidents and corrective actions.•Conducting a thorough inspection of work tools and equipment to ensure compliance with safety and health standards before starting work.•Ensure that no risk on product by executing hygiene standard across all factory areas that includes but not limited to personnel hygiene, cleanliness of the uniforms, PPEs , housekeeping , environmental parameters aren’t compromised at any point in time•Assure NCs are properly and timely communicated to quality manager, section head line manager and provide all required information and support , actions to facilitate the investigation and prevent the occurrence of these NCs.<br><br>Job Requirements:- 3 to 5 years of experience in a similar role within the FMCG, chemical, manufacturing, development, or pharmaceutical industries (liquids or cosmetics). Strong experience mixing nor chemical/liquid manufacturing.-Bachelor’s degree in Engineering chemical or any relevant major.- SAP experience is preferable- Lean and six sigma is preferable

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>instashop, headquartered in Dubai, is the leading online local marketplace in the UAE and Egypt . Since joining the Delivery Hero family in 2020, the global leader in online food delivery and q-commerce, instashop has been setting the standard for excellence and convenience in the region.</p><br><p>With a dynamic and motivated team fueled by passion and innovation, every day at instashop is an opportunity for growth and success. We champion inclusivity, diversity and collaboration, creating an environment where everyone’s achievements are celebrated and where success is the only way forward. As we continue to grow, our team keeps expanding across the UAE, Egypt and Greece, and we’re always on the lookout for new talents to join us on our success journey.</p><br><br>Job Description<br><p><strong>Facilities Management &amp; Operations</strong></p><br><ul><li><p>Lead day-to-day FM operations across InstaShop locations — covering reception, maintenance, cleaning, pantry, vending machines, stationery, mail, and archiving.</p><br></li><li><p>Monitor the performance and quality of outsourced services including housekeeping, pest control, and fleet.</p><br></li><li><p>Supervise the FM team, manage workload distribution, and drive strategic planning for team goals and objectives.</p><br></li><li><p>Handle all facilities needs across logistics hubs and dark stores, ensuring timely follow-up and resolution.</p><br></li><li><p>Manage daily operational requests including desk allocation, space utilization, furniture, and parking arrangements.</p><br></li></ul><p><strong>Contract &amp; Vendor Management</strong></p><br><ul><li><p>Supervise renewals and negotiate contracts with external service providers (water dispensers, coffee machines, and other FM services).</p><br></li><li><p>Liaise with maintenance contractors and suppliers for office consumables across all sites.</p><br></li><li><p>Establish and maintain vendor files; verify accuracy of submitted documentation.</p><br></li><li><p>Maintain accurate records of all contracts, annual leases, work orders, service requests, and executed works.</p><br></li></ul><p><strong>Service Quality &amp; Compliance</strong></p><br><ul><li><p>Review and analyze monthly third-party service reports; ensure adherence to KPIs and SLAs.</p><br></li><li><p>Respond to and resolve help desk tickets raised through the Facilities department.</p><br></li></ul><p><strong>Asset &amp; Procurement Management</strong></p><br><ul><li><p>Manage the procurement process ensuring timely purchasing and accurate financial documentation.</p><br></li><li><p>Coordinate the internal and external movement of all company assets.</p><br></li></ul><p><strong>Workplace Projects, Events &amp; People Experience</strong></p><br><ul><li><p>Plan and execute workplace projects, office improvements, and employee-facing events that reflect InstaShop's culture and energize the community.</p><br></li><li><p>Drive people experience initiatives that foster belonging, connection, and community across all locations.</p><br></li><li><p>Develop project plans and timelines ensuring initiatives are delivered on time, on brand, and with measurable impact on employee satisfaction.</p><br></li></ul><br>Qualifications<br><p><strong>Qualifications &amp; Experience</strong></p><br><ul><li><p>Bachelor's degree in Business Administration, Hospitality, Facilities Management, Engineering (Mechanical, Electrical, or Civil), or a related field.</p><br></li><li><p>Minimum 1&nbsp;years of experience in facilities management, workplace operations, or a similar fast-paced service-delivery environment.</p><br></li><li><p>Solid understanding of building systems, maintenance protocols, and safety standards to effectively oversee vendor performance and ensure service quality.</p><br></li></ul><p><strong>Skills &amp; Competencies</strong></p><br><ul><li><p>Proficiency in MS Office and facilities management tools/systems.</p><br></li><li><p>Strong contract negotiation, vendor management, and organizational skills.</p><br></li><li><p>Ability to multitask and manage multiple stakeholders across locations effectively.</p><br></li><li><p>Excellent communication skills in both English and Arabic.</p><br></li></ul><br><br> </div>

About Befit:Befit, part of Al Khayyat Investments (AKI), is a leading provider of fitness equipment, sports flooring, and outdoor sports infrastructure solutions. As part of our continued growth, Befit is expanding its operations into the Egyptian market. This is an exciting opportunity for an experienced Business Development professional to join the business during its market-entry and growth phase and play a key role in establishing and expanding our presence across Egypt.<br>Role Overview:We are looking for an experienced Business Development Manager to lead B2B sales and business development activities for Befit's Sports & Fitness Solutions business in Egypt. The role will be responsible for identifying and developing new business opportunities, building strategic relationships with key stakeholders, managing the sales pipeline, and converting opportunities into profitable projects. The ideal candidate will have a strong background in project-based B2B sales, preferably within contracting, construction, building materials, flooring solutions, sports flooring, fitness solutions, or other technical solution-based industries. The successful candidate will be expected to develop business from initial lead generation and stakeholder engagement through to commercial negotiation, project award, and closing.<br>Key Responsibilities:<br>Business Development & Market Expansion:Develop and execute business development strategies to grow Befit's presence across the Egyptian market. Identify new business opportunities, target accounts, projects, and market segments. Build and maintain a strong sales pipeline covering both current and future projects. Research market trends, competitors, upcoming developments, and potential business opportunities. Establish Befit as a preferred solutions provider within the sports, fitness, construction, and real estate sectors. Develop long-term relationships with key decision-makers and industry stakeholders.<br>B2B Sales & Project Development:Manage the complete B2B sales cycle from lead generation and qualification through to negotiation and project closing. Identify and pursue project opportunities involving sports flooring, fitness equipment, outdoor sports infrastructure, and related solutions. Engage with contractors, developers, real estate companies, gyms, fitness operators, sports clubs, hotels, schools, universities, architects, consultants, and other relevant organizations. Conduct client meetings, presentations, product discussions, site visits, and commercial negotiations. Understand client requirements and work with internal technical and commercial teams to develop appropriate solutions and proposals. Prepare and follow up on quotations, commercial proposals, tenders, and project submissions. Negotiate commercial terms and close deals while achieving agreed revenue and margin targets. Maintain regular follow-up with prospects and ensure opportunities progress through the sales pipeline.<br>Project & Stakeholder Management:Develop relationships with key stakeholders involved in construction and development projects, including developers, consultants, architects, contractors, project managers, and procurement teams. Identify projects at an early stage and ensure Befit is positioned during the specification and tendering process. Work closely with internal teams to ensure smooth transition from sales opportunity to project execution. Monitor project progress, commercial status, and customer requirements throughout the sales cycle. Support resolution of commercial or customer-related issues when required.<br>Account Management:Develop and maintain strong relationships with key existing and prospective customers. Identify opportunities for repeat business, cross-selling, and expansion within existing accounts. Maintain regular engagement with strategic clients and ensure high levels of customer satisfaction. Build a network of decision-makers and influencers across the construction, real estate, sports, fitness, hospitality, and education sectors.<br>Sales Reporting & Performance:Maintain accurate and up-to-date sales pipeline and opportunity records. Provide regular reports on sales activities, pipeline value, forecasts, and business development initiatives. Track sales performance against agreed targets and KPIs. Provide market intelligence and competitor insights to the management team. Develop and maintain an active project and customer database.<br>Target Customer Segments:The role will primarily focus on developing business across:Contractors and construction companies Real estate developers Property and facility management companies Gyms and fitness operators Sports clubs and academies Hotels and hospitality groups Schools and universities Architects and design consultants Project management and engineering consultants Government and institutional organizations Sports and recreational facility developers Corporate and commercial developments<br>Education:Bachelor's degree in Business Administration, Engineering, Marketing, Sales, Construction Management, or a related discipline is preferred.<br>Experience:8+ years of relevant B2B sales / business development experience, preferably within project-based or solution-selling environments. Proven experience in one or more of the following sectors is highly preferred:Contracting and construction Building materials Flooring solutions Sports flooring Fitness equipment or solutions Interior / finishing solutions Architectural products Technical or engineering solutions Other project-based B2B industries Experience selling to contractors, developers, consultants, architects, procurement teams, or institutional clients is strongly preferred. Proven track record of developing new business and converting opportunities into sales. Experience managing complex sales cycles involving multiple stakeholders.<br>Skills & Competencies:Strong B2B business development and sales skills. Strong understanding of project-based sales and the construction/development ecosystem. Excellent prospecting, networking, and relationship-building abilities. Strong negotiation and commercial skills. Ability to identify opportunities at an early project stage and influence specifications. Strong presentation and communication skills. Commercially driven with a strong focus on achieving revenue and margin targets. Ability to work independently and build a new market from the ground up. Strong stakeholder management skills. Excellent follow-up, organization, and pipeline management. Proficiency in Microsoft Office and CRM/sales pipeline tools.<br>Key Performance Indicators:The successful candidate will be measured against:New business revenue generated. Achievement of sales and gross margin targets. New accounts and strategic customers acquired. Qualified sales pipeline development. Project opportunities identified and converted. Customer and stakeholder relationships developed. Sales conversion and project closing rates. Market penetration and business growth across targeted sectors.<br>What We Offer:Opportunity to join Befit during an exciting market-entry and expansion phase in Egypt. Opportunity to play a key role in building and developing the Egypt business. Exposure to major construction, real estate, sports, fitness, hospitality, and institutional projects. Opportunity to work with a growing regional business backed by Al Khayyat Investments. Competitive compensation package aligned with experience and market standards.<br>Ideal Candidate:The ideal candidate is a hunter-style B2B Business Development professional who is comfortable opening doors, developing relationships, identifying projects early, and converting opportunities into commercial wins.<br>Candidates with an established network among contractors, developers, consultants, architects, gyms, sports clubs, and real estate companies in Egypt will be highly valued. Experience in sports flooring, flooring solutions, construction materials, contracting, fitness equipment, or other project-based technical solutions will be considered a strong advantage.

Job Description<br><br> Drive enterprise sales for Microsoft Azure and Data & AI solutions. Identify, qualify, and develop new business opportunities across enterprise accounts. Build and maintain strong relationships with CIOs, CTOs, IT Directors, and Infrastructure Managers. Understand customer business and technical requirements and position the most suitable Microsoft solutions. Promote and sell the following solutions: Microsoft Azure Azure Open AI Azure AI Services Microsoft Fabric Azure Virtual Desktop Azure Backup & Disaster Recovery Azure Security Infrastructure Migration Managed Azure Services Work closely with technical and presales teams to deliver solution presentations, demos, and customer proposals. Manage the complete sales cycle from prospecting to deal closure. Achieve assigned sales targets and revenue objectives. Prepare commercial proposals, quotations, and participate in contract negotiations. Maintain an accurate sales pipeline and provide regular forecasts using CRM tools. Stay updated on Microsoft cloud technologies, AI offerings, and market trends. Develop opportunities for cloud migration, modernization, and managed services engagements. Build long-term customer relationships to drive renewals, upselling, and cross-selling opportunities. <br><br>Requirements<br><br>Requirements<br><br> Bachelor's degree in IT, Computer Science, Business Administration, or a related field. 3-7 years of experience in enterprise technology sales. Minimum 2 years of hands-on experience selling Microsoft Azure or comparable cloud solutions. Strong understanding of cloud infrastructure, including Virtual Machines (VMs), networking, storage, and identity management. Good knowledge of Azure migration, cloud modernization, and infrastructure transformation projects. Familiarity with Azure AI Services, Azure Open AI, Microsoft Fabric, and modern data platforms. Experience selling managed cloud services, cloud subscriptions, and infrastructure solutions. Ability to engage and communicate effectively with C-level executives and technical decision-makers. Strong consultative selling, negotiation, and account management skills. Experience preparing technical and commercial proposals in collaboration with presales teams. Ability to manage multiple sales opportunities and work toward quarterly and annual targets. Excellent English communication skills; Arabic is an added advantage. Experience selling into GCC markets is highly preferred. Microsoft Azure sales or technical certifications are considered a plus. Self-motivated, results-oriented, and comfortable working remotely

Job Summary<br>We are seeking a proactive and detail-oriented Procurement Engineer to support procurement and supply chain activities for electrical infrastructure, substations, and power plant projects. The successful candidate will be responsible for sourcing and evaluating suppliers, managing procurement processes for critical electrical equipment, negotiating commercial terms, and ensuring compliance with project specifications, quality standards, and delivery schedules.<br>Key Responsibilities:<br>Procurement & Supply Chain Management Manage the procurement cycle from requisition to purchase order issuance for electrical power project materials and equipment. Source, evaluate, and qualify suppliers and subcontractors based on technical, commercial, and operational capabilities. Coordinate with engineering, project management, and planning teams to ensure timely procurement of project requirements. Monitor supplier performance, delivery schedules, and order status to ensure project milestones are achieved. Support supply chain optimization initiatives to improve efficiency, reduce costs, and mitigate procurement risks.<br>Technical Evaluation<br>Review and evaluate vendor quotations for major electrical equipment, including:Power Transformers Switchgears MV/LV Cables Protection and Control Systems Electrical Panels and Auxiliary Equipment Ensure supplier offers fully comply with project specifications, client requirements, technical standards, and contractual obligations. Conduct technical and commercial bid comparisons and prepare recommendation reports.<br>Commercial Negotiation Negotiate pricing, payment terms, delivery schedules, warranties, and contractual conditions with suppliers. Analyze cost structures and price breakdowns to identify opportunities for cost savings and value engineering. Support contract finalization and vendor management activities while ensuring commercial competitiveness and compliance.<br>Documentation & Reporting Prepare procurement reports, bid evaluations, comparison sheets, and supplier assessment records. Maintain accurate procurement records and documentation within ERP systems. Ensure compliance with company procurement policies, procedures, and audit requirements.<br>Qualifications:Bachelor’s Degree in Electrical Power and Machines Engineering or a related electrical engineering discipline.5 years of experience in procurement and supply chain management within:-Electrical Infrastructure Projects-Substation Projects-Power Generation/Power Plant Projects<br>Systems & Software Proficiency in ERP systems such as:SAPOracle ERPStrong Microsoft Office skills, particularly Excel and reporting tools. Language Skills Fluent in English (written and verbal).