Logistics Manager Jobs in Egypt

<p><strong>Main Purpose:</strong></p><p>To collaborate with MSF medical staff on the integration of psychiatric treatment with basic healthcare services in order to ensure the treatment of patients suffering from severe and common psychiatric disorders.</p><p></p><p><strong>Accountabilities:</strong></p><ul><li><p>Provide treatment for patients suffering from severe and common psychiatric disorders with specific attention to the cultural context.</p></li><li><p>Provide training and supervision to national and international medical staff (doctors and nurses) on diagnosis and treatment of severe and common mental health disorders according to MSF guidelines.</p></li><li><p>Participate as a member of the mental health team when present and offer supervision and support to national psychologists and counsellors.</p></li><li><p>Ensure that guidelines and psychotropic medications from MSF standard drug list are available in the project.</p></li><li><p>Ensure that proper information on treatment and follow up are collected in order to monitor the provision of care.</p></li><li><p>Evaluate in-country available psychiatric services including possibilities for psychiatric hospitalization and the quality of these services.</p></li><li><p>Form a relationship with MoH and exploration of sustainability of psychiatric treatment.</p></li><li><p>Establish collaboration/communication with medical specialties in the project in order to achieve a multi-disciplinary approach to patient care.</p></li></ul><p></p><p><strong>Specific Accountabilities:</strong></p><p>MSF works in partnership with local organizations in the Greater Cairo and Aswan areas to provide services to vulnerable populations. The position of Psychiatrist requires travel within the Greater Cairo area to support the clinics. In addition, travel to Aswan is required, with longer-term stays of two to three weeks or more, depending on need.</p><p>&nbsp;</p><p>In close coordination with the MSAM and project MH supervisors:</p><ul><li><p>Ensure proper evaluation of mental health needs of patients in accordance with SOPs, establishing a diagnosis when appropriate and a plan of treatment in cooperation with MHPSS staff.</p></li><li><p>Provide follow-up consultations to beneficiaries in need of ongoing psychotherapy and/or pharmacological care.</p></li><li><p>Refer patients to internal or external support as necessary.</p></li><li><p>Complete required documentation, following all MSF-related protocols and ensuring confidentiality.</p></li><li><p>Participate in joint sessions with Counsellors and engage in multidisciplinary team meetings to support patients.</p></li><li><p>Facilitate psychiatric hospitalization for identified patients in keeping with MSF’s SOPs.</p></li><li><p>Follow-up with psychiatric patients referred to external health care facilities.</p></li><li><p>Act as focal point between identified psychiatric hospitals and MSF in order to create continuity of care between admission and out-patient care.</p></li><li><p>Participate and constructively contribute to case discussions during clinical supervision of the MHPSS team and MDT reviews/discussions to support quality care for patients and staff development.</p></li><li><p>Coordinate the development of treatment plans for specific mental health issues based on patient presentation.</p></li><li><p>Together with the MHPSS team, create content and develop group interventions tailored to the needs of the target populations for psychotherapeutic and non-psychotherapeutic groups according to common mental health needs as directed.</p></li><li><p>Develop and conduct mental health trainings for project staff based on assessment of learning needs.</p></li><li><p>Support efforts to map, engage and develop linkages with psychiatric services (and other service and regulating organizations as applicable) alongside the MSAM and Medical Coordinator.</p></li></ul><p></p><p><strong>Requirements</strong></p><p><strong>&nbsp;Education:</strong></p><p>Essential: Psychiatry specialist Degree with a valid license to practice from the Ministry of Health and Population (MOHP)</p><p>&nbsp;</p><p><strong>Experience:</strong></p><p>Essential: minimum two years of supervised clinical experience working as a psychiatrist and providing psychotherapy.</p><p>Experience working with international/local NGOs is an asset.</p><p>Essential: Competencies in clinical diagnosis, treatment and management of complex cases.</p><p>Desirable: Experience in training and supervision.</p><p>Desirable: Experience working with vulnerable populations including survivors of trauma, and marginalized groups.</p><p>Desirable: Experience developing and facilitating mental health groups.</p><p><strong>&nbsp;</strong></p><p><strong>Language</strong>:</p><p>Essential: fluent in both English and Arabic (oral and written)</p><p>&nbsp;</p><p><strong>Knowledge:</strong></p><p>Essential: computer literacy (Microsoft office)</p><p></p><p><strong>Job Conditions:</strong></p><ul><li><p>Location: Greater Cairo and Aswan, Egypt.</p></li></ul><p>The position of Psychiatrist requires travel within the Greater Cairo area to support the clinics. In addition, travel to Aswan is required, with longer-term stays of two to three weeks or more, depending on need.</p><p></p><ul><li><p>Contract type: Fixed-term Contract – Part-time&nbsp;(working hours: as agreed with the line manager - total of 88 hours per month)</p></li><li><p>Please note that the salary is not negotiable, and that previous MSF experience will be taken into account for salary calculation.</p></li><li><p>Adhere to the MSF principles and to our managerial values: Respect, Transparency, Integrity, accountability, trust and Empowerment.</p></li><li><p>Adhere to the MSF Behavioural Commitments.</p></li></ul><p>&nbsp;</p><p><strong>Application Process:</strong></p><ul><li><p>Deadline: 15/10/2026 by 5:00 PM</p></li><li><p>Interested candidates should submit their applications with the updated CV, motivation letter, including references details and supporting documents (certificates, etc.).</p></li><li><p>Please note that this vacancy is available for Egyptian nationals only.</p></li></ul><p>&nbsp;</p><p></p>

Company Description EFS Facilities Services Group (EFS) is a regional leader in integrated facilities management across the Middle East, Africa, South Asia, and Turkey. For over 20 years, EFS has delivered quality services to major regional organizations, including leading multinational companies. The company manages over 45 million square meters of facilities and maintains a contracts backlog exceeding AED 4.2 billion. EFS is recognized for innovation, high service standards, and near 100% client retention, reflecting strong customer satisfaction. Its portfolio spans more than 75 services for clients in sectors such as government, oil and gas, banking, industrial, education, retail, and mixed-use developments.<br>Role Description The Pest Control Sr. Engineer is a full-time, on-site role based in Cairo. This role is responsible for planning, implementing, and supervising pest control and integrated pest management programs across client facilities, ensuring compliance with company standards and local regulations. Day-to-day tasks include conducting site inspections, identifying pest-related risks, recommending treatment plans, and overseeing the safe application of pest control solutions. The Pest Control Sr. Engineer will coordinate with facility managers, contractors, and internal teams, maintain accurate records and reports, and provide guidance and training to junior staff. The role also involves monitoring service quality, optimizing resources, and supporting continuous improvement of pest control practices within the wider facilities management portfolio.<br>Qualifications<br> Strong expertise in Pest Control and Integrated Pest Management (IPM), including assessment, treatment planning, and monitoring. Knowledge of PEST (political, economic, social, and technological) factors affecting pest management strategies within facilities environments. Experience in lawn care and exterior grounds maintenance related to pest prevention and control. Effective communication skills for coordinating with clients, internal teams, and service providers, and for preparing clear reports and documentation. Relevant technical qualification or degree in environmental science, agriculture, engineering, or a related field. Hands-on experience in facilities management or service delivery within large or complex sites is an advantage. Familiarity with health, safety, and environmental regulations and safe handling of chemicals and equipment. Ability to lead teams, mentor junior staff, and work in a fast-paced, multi-site operational environment.

Company Description Atrium Quality Contractors is the construction arm of Talaat Moustafa Group (TMG), Egypt’s largest publicly listed real estate developer, with a diverse portfolio of commercial, medical, educational, corporate, recreational, hospitality, and high-end residential projects. Operating as a full-scope general contractor, Atrium delivers structural and architectural construction, electromechanical systems, interior fit-outs, and maintenance and repair services. The company has a strong track record of completing prestigious developments, including multiple Four Seasons projects, major malls, schools, and clubhouses in key Egyptian locations. Atrium also invests in Atrium Project Management (APM), an at-risk project management firm focused on industry leadership and innovation. The organization is committed to modernizing construction management through technology, innovation, and continuous human development. Role Description The Sr. QS Engineer–Mechanical is a full-time, on-site role based in New Cairo, responsible for leading mechanical quantity surveying activities across complex construction projects. This role includes preparing and reviewing bills of quantities, cost estimates, and tender documents for mechanical systems such as HVAC, plumbing, fire protection, and other building services. The engineer will analyze drawings and specifications, verify quantities, validate contractor claims, and support contract negotiations in coordination with project managers and site teams. Day-to-day responsibilities also involve tracking project budgets, monitoring variations, supporting value engineering, and ensuring compliance with company standards and regulatory requirements. The role collaborates closely with engineering, procurement, and construction teams to maintain cost control, schedule alignment, and high-quality delivery on mega and high-end projects. Qualifications Candidates should possess strong Mechanical Engineering knowledge, with a solid understanding of building services and mechanical systems in large-scale construction projects. Candidates should possess Computer-Aided Design (CAD) skills for interpreting mechanical drawings, reviewing designs, and validating quantities from models and technical documentation. Candidates should possess Project Management capabilities, including planning, budgeting, scheduling, and coordination with multidisciplinary teams and stakeholders. Bachelor’s degree in mechanical engineering or a related field Proven experience in mechanical quantity surveying within large commercial or mega projects, preferably with general contractors or developers. Strong analytical, numerical, and reporting skills, with proficiency in QS and cost-control software and MS Office tools. Ability to work on-site, collaborate in cross-functional

<ul><li><p>To ensure that both short- and long-term business objectives are met through formulation and implementation of HR, personnel &amp; administration policies and procedures which attract, retain and motivate high-performing people.</p></li><li><p>He/she will manage, co-ordinate and guide activities related to HR policies and procedures, personnel, administration, industrial relations, recruitment, training, development, compensation and benefits across all businesses.</p></li><li><p></p></li><li><p>Prepare annual and monthly Plant Head Count and Personnel Cost estimations.</p></li><li><p>Ensure on an ongoing basis that the quantity and quality of workforce meets business needs via managing all recruitment for white &amp; blue-collar staff.</p></li><li><p>Design and conduct orientation programs.</p></li><li><p>Identify and implement occupational and safety improvement projects and review developments.</p></li><li><p>Liaise, control, negotiate with and manage all outside suppliers of Housekeeping, vehicles, etc. services within his area of responsibility.</p></li><li><p>To be responsible for effectively running the payroll system through measurements. Ensure that staff payments such as salaries, advance payments, bonuses, and indemnities are made on time and accurately by providing the correct and timely flow of personnel information to the finance department.</p></li><li><p>Compile and implement a legalization plan for all related workers’ issues to meet business needs.</p></li><li><p>Actively lead and participate in the facilitation/implementation of hygiene, safety, waste control, overtime, values within sites.</p></li><li><p>Ensure effective communication within the company of all personnel and admin. related matters via establishing and maintaining personnel procedures and developing and implementing communication tools.</p></li><li><p>Establish and forecast a budget for all hr, personnel and admin. activities, including own area of responsibilities, and actively monitor and report on variances against the budget.</p></li><li><p>Ensuring compliance with labour regulations both official and internal to maintain discipline.</p></li><li><p>Review and approve overtime requests with the operations director.</p></li><li><p>Ensures that all new employees are acquainted with the company’s rules and regulations.</p></li><li><p>Ensures that the dress code is implemented with strictness, and that adequate supplies are available.</p></li><li><p>Handles all personnel matters of all projects related to personnel matters, as request of his Manger.</p></li><li><p>Monitors the probationary period and advises the department manager of any changes related to the employee who is being monitored.</p></li><li><p>Managing the administrative procedures in collaboration with the operations to maximize the efficiency of control systems.</p></li><li><p>Managing the administrative issues such as security, cleaning, etc.</p></li><li><p>Managing the cafeteria and the company vehicles services to satisfy the workforce.</p></li><li><p>Effectively managing the relations for the critical local third parties: Labour Ministry, municipality, environmental affairs, and other regulatory bodies.</p></li><li><p>Leading public relations and lobbying activities within those local third parties.</p></li><li><p>Administers personnel policies and procedures and advises his Management for necessary changes as required by the local legislative country laws.</p></li><li><p>Maintains the company’s staff personnel records, and ensures that they are always up-to-date.</p></li><li><p>Ensures complete compliance of all staff with the procedures of the local labor laws of the country.</p></li><li><p>Execute disciplinary action in conjunction with department managers.</p></li><li><p>Process all required governmental formalities, such as legalization and authentication of documents.</p></li><li><p>Manage those sections in the company that do not have departmental independence, such as, but not limited to, Secretarial Pool, Telephone exchange, and Driver Pool, and Company Security.</p></li><li><p>Co-ordinate with the company lawyers on all legal matters related to labor and other legal matters.</p></li><li><p>Control the office equipment, supplies, and furniture.</p></li><li><p>To calculate the due end-of-service payment and all the other leavers’ financial dues (Loans, deductions, leave balance, overtime, etc.) according to the company exit policy.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Ability to motivate and influence others and direct them towards a goal.</p></li><li><p>Takes a long-term view, thinks on a broad canvas, and entertains wide-ranging possibilities in developing a vision for the future of the organization (Strategic Perspective)</p></li><li><p>Ability to express ideas clearly in oral or written form.&nbsp;</p></li><li><p>Effectiveness of expression in individual or group forms.&nbsp; (Communication)</p></li><li><p>Ability to understand and analyse numerical data. (Strong Analytical Skills).</p></li><li><p>Ability to establish appropriate courses of action for self and/or others to accomplish a goal. Implementation of plans.</p></li><li><p>Actions taken to ensure this. (Planning and Organisation).</p></li><li><p>Takes initiative and is resilient in overcoming difficulties. Completes tasks and achieves goals and meets deadlines. (Achieving Results).</p></li><li><p>The ability to create a good impression on others and to maintain that impression.</p></li><li><p>To have credibility and show professionalism</p></li><li><p>Minimum 8-10 years of experience in Human Resources Management.</p></li><li><p>International exposure and familiarity with international company culture and working principles.</p></li><li><p>Sound understanding of implementing and further developing the HR systems according to the overall business strategies of the company.</p></li><li><p>Hands-on experience and knowledge of local employment, labour laws and regulations.</p></li></ul><p></p>

<p>To ensure that both short- and long-term business objectives are met through formulation and implementation of HR, personnel &amp; administration policies and procedures which attract, retain and motivate high-performing people.</p><p>He/she will manage, co-ordinate and guide activities related to HR policies and procedures, personnel, administration, industrial relations, recruitment, training, development, compensation and benefits across all businesses.</p><p></p><p>Prepare annual and monthly Plant Head Count and Personnel Cost estimations.</p><p>Ensure on an ongoing basis that the quantity and quality of workforce meets business needs via managing all recruitment for white &amp; blue-collar staff.</p><p>Design and conduct orientation programs.</p><p>Identify and implement occupational and safety improvement projects and review developments.</p><p>Liaise, control, negotiate with and manage all outside suppliers of Housekeeping, vehicles, etc. services within his area of responsibility.</p><p>To be responsible for effectively running the payroll system through measurements. Ensure that staff payments such as salaries, advance payments, bonuses, and indemnities are made on time and accurately by providing the correct and timely flow of personnel information to the finance department.</p><p>Compile and implement a legalization plan for all related workers’ issues to meet business needs.</p><p>Actively lead and participate in the facilitation/implementation of hygiene, safety, waste control, overtime, values within sites.</p><p>Ensure effective communication within the company of all personnel and admin. related matters via establishing and maintaining personnel procedures and developing and implementing communication tools.</p><p>Establish and forecast a budget for all hr, personnel and admin. activities, including own area of responsibilities, and actively monitor and report on variances against the budget.</p><p>Ensuring compliance with labour regulations both official and internal to maintain discipline.</p><p>Review and approve overtime requests with the operations director.</p><p>Ensures that all new employees are acquainted with the company’s rules and regulations.</p><p>Ensures that the dress code is implemented with strictness, and that adequate supplies are available.</p><p>Handles all personnel matters of all projects related to personnel matters, as request of his Manger.</p><p>Monitors the probationary period and advises the department manager of any changes related to the employee who is being monitored.</p><p>Managing the administrative procedures in collaboration with the operations to maximize the efficiency of control systems.</p><p>Managing the administrative issues such as security, cleaning, etc.</p><p>Managing the cafeteria and the company vehicles services to satisfy the workforce.</p><p>Effectively managing the relations for the critical local third parties: Labour Ministry, municipality, environmental affairs, and other regulatory bodies.</p><p>Leading public relations and lobbying activities within those local third parties.</p><p>Administers personnel policies and procedures and advises his Management for necessary changes as required by the local legislative country laws.</p><p>Maintains the company’s staff personnel records, and ensures that they are always up-to-date.</p><p>Ensures complete compliance of all staff with the procedures of the local labor laws of the country.</p><p>Execute disciplinary action in conjunction with department managers.</p><p>Process all required governmental formalities, such as legalization and authentication of documents.</p><p>Manage those sections in the company that do not have departmental independence, such as, but not limited to, Secretarial Pool, Telephone exchange, and Driver Pool, and Company Security.</p><p>Co-ordinate with the company lawyers on all legal matters related to labor and other legal matters.</p><p>Control the office equipment, supplies, and furniture.</p><p>To calculate the due end-of-service payment and all the other leavers’ financial dues (Loans, deductions, leave balance, overtime, etc.) according to the company exit policy.</p><p><strong>Requirements</strong></p><p>Ability to motivate and influence others and direct them towards a goal.</p><p>Takes a long-term view, thinks on a broad canvas, and entertains wide-ranging possibilities in developing a vision for the future of the organization (Strategic Perspective)</p><p>Ability to express ideas clearly in oral or written form.&nbsp;</p><p>Effectiveness of expression in individual or group forms.&nbsp; (Communication)</p><p>Ability to understand and analyse numerical data. (Strong Analytical Skills).</p><p>Ability to establish appropriate courses of action for self and/or others to accomplish a goal. Implementation of plans.</p><p>Actions taken to ensure this. (Planning and Organisation).</p><p>Takes initiative and is resilient in overcoming difficulties. Completes tasks and achieves goals and meets deadlines. (Achieving Results).</p><p>The ability to create a good impression on others and to maintain that impression.</p><p>To have credibility and show professionalism</p><p>Minimum 8-10 years of experience in Human Resources Management.</p><p>International exposure and familiarity with international company culture and working principles.</p><p>Sound understanding of implementing and further developing the HR systems according to the overall business strategies of the company.</p><p>Hands-on experience and knowledge of local employment, labour laws and regulations.</p><p></p>

<p><b>Sales Manager</b></p><p><br></p><p>We're looking for a Sales Manager to grow our client base and achieve sales targets.</p><p>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</p>

<p><strong>Job Title:</strong> Center Operations Manager</p><p><strong>Department /Sub-Department:</strong> Plasma Collections</p><p><strong>Direct Manager:</strong> Center Manager</p><p><strong>Workplace:</strong> Donation Center</p><p><strong>Job Objective:</strong> One sentence summary of the main objective of the job, the most important activities and the means and guidelines to obtain the objectives. The Center Operations Manager (OM) has the overall accountability on the technical operations within the Donation Center (DC) that include the full donation process from registration to postdonation follow up thus; he is responsible to ensure that all daily operations run in accordance with the relevant policies and procedures through the implementation of competent quality control measures &amp; staff training program, ensure the donor safety and satisfaction, optimize the whole operations related to the DC including financial, marketing, administrative, quality, personnel, systems, supplies, equipment and other infrastructure_x000C_acility-related controls as well as achieving center's KPIs and targets in coordination with the Center Manager.</p><p><strong>Environment:</strong> Internal and external interactions i.e.: with other departments/divisions, international scope, providers, customers)</p><p><strong>Internal:</strong> Quality, Operations, center's staff, Marketing, Laboratory, Procurement, Finance, Facility management team, Warehouse staff and HR</p><p><strong>External:</strong> Donors, Health authorities, Government agencies, Patient associations, Third party providers, medical associations, Corporates, Community-based organizations and others.</p><p><strong>Key responsibility:</strong></p><p><strong>People Management &amp; Development:</strong></p><ul><li>Manage a team of Donor Center Technicians, Phlebotomists, Plasma processors, Training coordinator and supervise other center employees as delegated from CM or Plasma Operations &amp; Medical Director.</li><li>Establish a work environment that foster operational excellence.</li><li>Ensure all employees are properly, timely, and efficiently trained on the relevant technical areas.</li><li>Provide regular feedback and coaching for his/her employees.</li><li>Manage employees to the highest standards of ethics and integrity.</li><li>Develop &amp; retain talents, through regular meetings, goal check-ins, development plans, etc.</li><li>Administer regular check-ins and year-end performance review &amp; development plans, etc.</li><li>Assist in management of the recruiting process for direct reports.</li><li>Support and conduct teams' trainings for direct reports.</li><li>Leading the periodic operational meetings.</li><li>Serve as subject matter expert for operational-related policies and procedures, Plasma Donation System and Plasma Payment System.</li><li>Provide periodic reports to CM &amp; Plasma Operations and Medical Director about the operations performance, identified gaps and enhancement plans.</li></ul><p><strong>Operations Management:</strong></p><ul><li>Supervise the donation operations within the center.</li><li>Monitor donor recruitment and retention, ensure efficient donor flow, and implement donor retention improvement and corrective action plans.</li><li>Monitor net yields and implement improvement plans.</li><li>Perform analysis of related data to promote efficient operations.</li><li>Proactive operational processes enhancement and risk management.</li><li>Resolve related facility issues and manage inquiries for facility information.</li><li>Provide leadership to ensure donor retention with high customer service levels.</li><li>Provide strategic inputs for marketing plans and provide analytics and insights for optimization.</li><li>Oversees product and biohazard waste shipments: Ensures shipments meet regulatory specifications and product release requirements from the donor center; ensures accurate labeling and documentation; and, authorizes final shipment.</li><li>Perform a review of the documentation of unsuitable test results and the disposition of the associated results.</li><li>Document, investigate, and perform root cause analysis for deviations and customer complaints, specifically in how they relate to the safety of the donor and the quality of the product.</li><li>Performs a review of lookback information.</li><li>Learn, understand and be independent working with the PDS (Plasma Donor system) as it relates to the duties and responsibilities of this position.</li><li>Ensure the training plan for the center staff is in place according to the business need and implemented on time by the training coordinator.</li></ul><p><strong>Quality &amp; Compliance:</strong></p><ul><li>Ensure that the center is operating with high compliance level to company's policies, procedures and regulations.</li><li>Deviation management and CAPA development with timely implementation.</li><li>With the center manager, manage center's audit processes, help to resolve any related issues and ensure timely response and closure to audit observations.</li><li>Recommend changes and improvements to SOPs.</li><li>Work closely with the center quality team to enhance the operational compliance and ensure that the proper risk mitigation plans are in place.</li></ul><p><strong>Back up for the CM:</strong> Serves as back up to the CM in absence according to pre-determined delegation andor scope of responsibilities.</p><p>If the candidate is a physician, should act as back up for center physician, if not then this following section is not applicable:</p><p>Part of the qualification for being a certified Center Operations Manager, is the onboarding and certification on center physician role, serving as backup at any time to fulfilling the business needs:</p><ul><li>Donor acceptance and deferral according to the relevant policies and procedures.</li><li>Observe and coach the donor center technicians and phlebotomists.</li><li>Donor counseling to individuals with unacceptable results, Management of Donor Adverse Event Reactions and the appropriate level of care.</li><li>Timely review of accumulated data to confirm established donor suitability, donor safety, and process enhancement plans.</li><li>Recommend changes and updates to the center procedures.</li><li>Provide education sessions to the center medical staff as needed.</li><li>Learn, understand and be independent working with the PDS (Plasma Donor system) as it relates to the duties and responsibilities of this position.</li><li>Provide aggregated medical data and insights to the medical director that in turns help in improving the center performance.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><strong>Essential:</strong> B.S. degree in the medical field and health-related science (Examples includes but not limited to; Medicine, Pharmacy, Dentistry, Sciences, Nursing, etc.).</li><li><strong>Professional Experience Required:</strong> Minimum 5 years of relevant experience.</li><li>Previous supervisory/ people management experience is essential.</li><li>Experience in a GxP regulated environment and Quality standards.</li><li>Post-Graduate Certification in Quality Assurance, preferrable.</li><li><strong>Computing Skills:</strong> Proficiency in all Microsoft Office applications.</li><li><strong>Personal Skills:</strong> Leadership: People management skills. Emotional intelligence. Assertiveness &amp; decision-making ability. Resourcefulness and proactivity. Strong communication skills. Critical thinking and problem solving. Teamwork and collaboration. Professionalism and strong work ethic. Excellent customer service. Organized and able to manage time effectively. Analytical. Interpersonal skills. Ability to work within a highly regulated, labor intensive, fast paced medical environment.</li><li><strong>Languages:</strong> Excellent written and spoken English and Arabic</li></ul>

<p>’ | </p><p>☕ : Giza / Cairo</p><p> : Branches Manager</p><p><br></p><p> </p><p>• Manage daily store operations and ensure smooth and efficient workflow.</p><p>• Lead, coach, and motivate the team to achieve sales and operational targets.</p><p>• Ensure excellent customer service and handle customer concerns professionally.</p><p>• Monitor inventory, stock levels, and product availability while minimizing waste.</p><p>• Maintain store standards, cleanliness, and brand image.</p><p>• Prepare daily and monthly reports covering sales, expenses, and store performance.</p><p>• Ensure compliance with company policies, food safety, hygiene, and health &amp; safety standards.</p><p> </p><p>• Proven experience as a Store Manager in F&amp;B, Coffee, FMCG, or a similar operational environment.</p><p>• Strong leadership and team management skills.</p><p>• Excellent communication and problem-solving abilities.</p><p>• Good understanding of store operations and KPIs.</p><p>• Strong customer service and operational management skills.</p><p>• Ability to work under pressure and manage multiple tasks effectively.</p><p><br></p><p> </p><p>• 6 working days per week (1 day off).</p><p>• Rotational shifts.</p><p> </p><p>Send your CV to: doha.elsayed@shaheencafe.com or WhatsApp: 01200234368</p><p> Please mention “Store Manager” in the subject.</p><p><br></p><p>#Hiring #NowHiring #StoreManager #FandBJobs #FMCGJobs #CoffeeJobs #RestaurantJobs #EgyptJobs #CairoJobs #GizaJobs #HRJobs #JobOpportunity #ShaheenCoffee</p>

Open Roles<br><br>Program Manager<br><br>Cairo, Egypt<br><br><ul><li> Hybrid</li><li> Full-time<br><br></li></ul><strong>Overview<br><br></strong>As Program Manager, you lead the delivery of innovation and entrepreneurship programs powered by Catalyst. You translate client objectives into structured cohorts, configure the platform, coordinate mentors and partners, and ensure every program produces measurable impact.<br><br>Key Responsibilities<br><br><ul><li>Lead end-to-end delivery of entrepreneurship and innovation programs from kickoff to closing report.</li><li>Configure Catalyst workspaces, application forms, evaluation pipelines, and cohort journeys per client.</li><li>Coordinate mentors, judges, partners, and internal teams to deliver on agreed milestones.</li><li>Track KPIs, surface risks early, and produce impact and progress reports for clients and donors.</li><li>Serve as the day-to-day point of contact for program clients and stakeholders.<br><br></li></ul><strong>Requirements<br><br></strong><ul><li>3–5+ years managing entrepreneurship, accelerator, or innovation programs.</li><li>Strong project management skills with experience handling multiple cohorts in parallel.</li><li>Excellent stakeholder management and written/verbal communication in English and Arabic.</li><li>Comfort working with SaaS platforms; ability to configure tools and templates independently.</li><li>Bachelor's degree in business, engineering, or a related field.<br><br></li></ul>Program Manager<br><br>Cairo, Egypt<br><br><ul><li> Hybrid</li><li> Full-time</li></ul>

Hiring – QA/QC Architect Manager | Construction Project<br><br>We are currently looking for an experienced QA/QC Architect Manager to join our team for a 1-year construction project.<br><br>Position: QA/QC Architect Manager<br>Experience: Minimum 10 years of relevant experience<br>Working Days: 6 days per week<br>Working Hours: 10:00 AM – 5:00 PM<br><br>Key Responsibilities:<br>Monitor and ensure architectural works comply with approved drawings, specifications, and quality standards.<br>Conduct site inspections and follow up on architectural works and finishing activities.<br>Review materials, shop drawings, method statements, and inspection requests.<br>Identify and report quality issues and follow up on corrective actions.<br>Coordinate with consultants, contractors, and project teams to ensure quality requirements are met.<br>Maintain QA/QC documentation, inspection records, and quality reports.<br>Ensure compliance with project specifications, applicable codes, and approved standards.<br>Requirements:<br>Bachelor’s degree in Architecture or a related field.<br>20+ years of experience in architectural QA/QC within construction projects.<br>Strong experience in site supervision, finishing works, inspections, and quality control.<br>Strong knowledge of architectural drawings, specifications, and construction standards.<br>Excellent communication and coordination skills.

<strong>Company Description</strong> STATIONARY ZONE is a stationery-focused retail company originally based at Zagazig, Ash sharkya, Egypt. The company is dedicated to providing a wide range of stationery and office supplies to local communities and businesses. STATIONARY ZONE emphasizes reliable service, organized store environments, and accessible pricing to support everyday consumer and educational needs. As the company expands, it seeks team members who can strengthen its in-store experience and operational performance in new locations such as Az Zaqāzīq.<br><strong>Role Description</strong> This full-time, on-site Retail Operation Manager role is based in Az Zaqāzīq. The Retail Operation Manager oversees day-to-day store operations, including opening and closing procedures, stock control, merchandising, and maintaining store standards. The role includes supervising and coaching staff, organizing schedules, and ensuring adherence to company policies and procedures. The manager is responsible for monitoring sales performance, analyzing store data, and implementing actions to improve revenue and efficiency. This position also focuses on delivering consistent customer service, handling escalated customer concerns, coordinating with suppliers, and ensuring the store environment is safe, clean, and well-presented.<br><strong>Qualifications<br></strong> <br><ul><li>Candidates should possess strong Retail Operations and Store Management skills to oversee daily activities and ensure smooth in-store performance.</li><li>Candidates should possess solid Operations Management and Analytical Skills to manage processes, interpret sales data, and optimize inventory and staffing.</li><li>Candidates should possess excellent Customer Service skills to support a positive shopping experience and effectively resolve customer issues.</li><li>Candidates should have experience leading teams in a retail environment, including coaching staff, performance management, and schedule planning.</li><li>Candidates should demonstrate strong organizational and time management abilities, with attention to detail in merchandising and stock control.</li><li>Candidates should have good communication and interpersonal skills, with the ability to collaborate with colleagues, suppliers, and management.</li><li>Previous experience as a retail or store manager is preferred; a diploma or degree in business, retail management, or a related field is an advantage.</li><li>Candidates should be comfortable working on-site, with flexibility to work weekends, holidays, and peak retail periods as needed.</li></ul>

<p>JOB PURPOSE:</p><p>The senior internal auditor is responsible for performing individual internal audit projects as part of the total internal audit plan. Additionally, performs follow-up on the status of outstanding internal audit issues. preparing the required audit program, working paper, sampling business understanding, and identifying related risks to conduct audit assignments. Preparing preliminary reports and discussing them with the internal audit manager. Train and follow up with junior internal auditors, and conduct meetings with personnel subject to audit scope.</p><p><br></p><p>KEY DUTIES &amp; RESPONSIBILITIES:</p><p><br></p><p>1- Adhering to the International Professional Practices Framework standards</p><p><br></p><p>2- Assist the internal audit manager in updating the Internal Audit charter, manual, and annual audit plan to ensure the availability of Audit scopes, responsibilities, and management expectations.</p><p>Assist in conducting special assignments and investigations as instructed by the audit manager, to support drawing a proper conclusion.</p><p><br></p><p>3- Undertake comprehensive planning and risk assessments related to each assignment to understand the control gaps and areas for improvement, and ensure that the engagement identifies potential business risks, ensuring maximum payback from the assignment.</p><p><br></p><p>4- Conduct a full cycle of internal audit assignment and ensure compliance with established internal controls and best practices.</p><p>Implement the audit plan, including, as appropriate, any special tasks or projects requested by the internal Audit Manager.</p><p><br></p><p>5- Perform announced and unannounced visits of physical count activities as instructed to deliver reasonable assurance of the conducted procedure.</p><p><br></p><p>6- The recommendations are clearly and agreed upon by management, and a subsequent audit report is issued promptly. Facilitates the implementation of all agreed-upon recommendations, which are subsequently followed</p><p><br></p><p>7- Review the work performed by junior internal auditors, and provide appropriate supervision to improve and develop their performance. Assisting junior auditors with solving problems or obstacles to execute audit tasks.</p><p><br></p><p>WORK EXPERIENCE REQUIREMENTS:</p><p><br></p><p>- +3-6 years of private industry experience with knowledge of accounting, finance, and internal control areas.</p><p><br></p><p>If you are interested, please send your CV to career@daamservice.com, mentioning the job title in the subject line.</p>

<p>Project Manager – Central Bank Renovation Project</p><p>Location: Alexandria, Egypt</p><p>Project Value: Approx. EGP 400 Million</p><p>Project Type: Renovation / Fit-Out / MEP</p><p>Experience: 15+ Years</p><p></p><p>Job Summary</p><p>We are seeking an experienced Project Manager to lead the execution and delivery of a major Central Bank renovation project in Alexandria.</p><p>The Project Manager will have overall responsibility for delivering the project on time, within budget, according to required quality and safety standards, while managing the project team, subcontractors, consultant and client.</p><p></p><p>Key Responsibilities</p><p>* Lead the project from mobilization through testing, commissioning and final handover.</p><p>* Manage and coordinate the site team, subcontractors, suppliers and project resources.</p><p>* Monitor the project programme, budget, cash flow, cost and progress.</p><p>* Coordinate architectural, civil, MEP and specialist systems.</p><p>* Manage renovation works and interfaces between existing and new systems.</p><p>* Coordinate with the Client and Consultant and lead project meetings.</p><p>* Ensure timely approvals of shop drawings, materials, RFIs and inspections.</p><p>* Coordinate procurement and monitor critical and long-lead materials.</p><p>* Monitor subcontractor performance, productivity and quality.</p><p>* Ensure compliance with QA/QC, HSE, contractual and security requirements.</p><p>* Identify project risks, delays and cost overruns and implement corrective actions.</p><p>* Manage variations, claims and additional works in coordination with the Commercial team.</p><p>* Provide senior management with regular progress, cost, procurement and risk reports.</p><p>* Lead testing, commissioning, snagging, documentation and final project handover.</p><p><strong>Requirements</strong></p><p>* Bachelor’s Degree in Civil Engineering, Architectural Engineering or relevant engineering discipline.</p><p>* Minimum 15 years of construction experience.</p><p>* Minimum 5 years in a Project Manager or equivalent senior role.</p><p>* Proven experience managing projects valued at approximately EGP 300–500 million+, or projects of comparable complexity.</p><p>* Strong experience in renovation, fit-out and MEP-intensive projects.</p><p>* Previous experience with banks, high-security facilities, administrative buildings or high-end commercial projects is highly preferred.</p><p>* Strong knowledge of planning, cost control, contracts, procurement, QA/QC and HSE.</p><p>* Strong leadership, negotiation, communication and problem-solving skills.</p><p>* Good knowledge of Primavera P6/MS Project, Excel and AutoCAD.</p><p>* Very good command of Arabic and English.</p><p>* PMP certification is preferred.</p>

Social Media Marketing Specialist Location: New Cairo - El Shrouk Working Hours: 4:00 PM - 11:00 PMWork Mode: Hybrid<br>We are looking for a SMM specialist to join our team<br>Responsibilities:<br>- Plan, create, and manage accounts and paid advertising campaigns (Facebook, Instagram, Google, You Tube, Tik Tok).- Monitor and optimize campaigns to achieve best ROl.- Conduct audience research and targeting.- Analyze campaign performance and prepare regular reports.- Coordinate with the creative team for ad content.- Manage social media presence and engagement.<br>Requirements:<br>- Experience as a Media Buyer on digital platforms is a plus.- Basic knowledge of Facebook Ads Manager, Google Ads, and Tik Tok Ads Manager.- Understanding of SEO fundamentals and keyword targeting.- Solid understanding of digital marketing KPls.- Analytical skills and ability to read campaign data.- Creative mindset with problem-solving skills.<br>To Apply please send Your CV & Portfolio to : @basmala@tstseo.comOr send a message directly

<p>Sales Implementation: Follow up on all customers and conduct regular visits to ensure satisfying their needs and handling their requirements. Pursue new businesses and demonstrate product portfolio to potential clients. Responsible on conducting sales visits and or sales calls (telesales) as instructed by his direct supervisor in order to achieve the sales target. Introduce new products. New categories to the customer data base assigned by the direct manager Sales Force update Update customers data base and new customers on sales force periodically (contacts from different divisions, Address of branches, address of head office etc. Attach all customers proposals and contracts on SF system New Customers: Responsible for achieving the sales targets and plans in relation to soliciting and establishing supply agreements with potential customers in line with own department strategy and plans. Responsible for building close relationships with potential and new customers to ensure satisfying needs.</p><p>Market research: Update the management with the latest market insights regarding new products launched in the market, prices, competitors etc. Order Management: Applying discounts on Salesforce system and sync customer prices with system prices before making any orders Making orders right away on Sales Force System once the customer send it. Make sure that the customer doesn t have any pending payments Follow up with the credit policy and process to make sure order reached the distribution phase Make sure the order to be delivered within the company SLA Collection: Responsible for managing all customers overdue and coming due amounts Revise the monthly overdue and provision for the customers data base assigned from his/her direct manager Solve any pending issues related to customer payment Reporting and Analysis: Revising Daily Sales Report and report achievements to his/her direct manager Forecasting next month Sales amounts and per SKU. Customer Satisfaction and Complaints: Responsible for handling customer complaints in efficient and professional manner within FS policies and systems. Responsible for coordinating with own manager to measure and analyse customer satisfaction and implement necessary actions required.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Sales Implementation: Follow up on all customers and conduct regular visits to ensure satisfying their needs and handling their requirements. Pursue new businesses and demonstrate product portfolio to potential clients. Responsible on conducting sales visits and or sales calls (telesales) as instructed by his direct supervisor in order to achieve the sales target. Introduce new products. New categories to the customer data base assigned by the direct manager</p><br><p>· Sales Force update</p><br><p>Update customers data base and new customers on sales force periodically (contacts from different divisions, Address</p><br><p>of branches, address of head office…etc.</p><br><p>Attach all customers proposals and contracts on SF system</p><br><p>· New Customers:</p><br><p>Responsible for achieving the sales targets and plans in relation to soliciting and establishing supply agreements with</p><br><p>potential customers in line with own department strategy and plans.</p><br><p>Responsible for building close relationships with potential and new customers to ensure satisfying needs.</p><br><p>Job Description</p><br><p>· Market research: Update the management with the latest market insights regarding new products launched in the market, prices, competitors…etc.</p><br><p>· Order Management:</p><br><p>Applying discounts on Salesforce system and sync customer prices with system prices before making any orders</p><br><p>Making orders right away on Sales Force System once the customer send it.</p><br><p>Make sure that the customer doesn’t have any pending payments</p><br><p>Follow up with the credit policy and process to make sure order reached the distribution phase</p><br><p>Make sure the order to be delivered within the company SLA</p><br><p>· Collection:</p><br><p>Responsible for managing all customers overdue and coming due amounts</p><br><p>Revise the monthly overdue and provision for the customers data base assigned from his/her direct manager</p><br><p>Solve any pending issues related to customer payment</p><br><p>· Reporting and Analysis:</p><br><p>Revising Daily Sales Report and report achievements to his/her direct manager</p><br><p>Forecasting next month Sales amounts and per SKU.</p><br><p>· Customer Satisfaction and Complaints:</p><br><p>Responsible for handling customer complaints in efficient and professional manner within FS policies and systems.</p><br><p>Responsible for coordinating with own manager to measure and analyse customer satisfaction and implement necessary</p><br><p>actions required.</p><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Sales Implementation: Follow up on all customers and conduct regular visits to ensure satisfying their needs and handling their requirements. Pursue new businesses and demonstrate product portfolio to potential clients. Responsible on conducting sales visits and or sales calls (telesales) as instructed by his direct supervisor in order to achieve the sales target. Introduce new products. New categories to the customer data base assigned by the direct manager Sales Force update Update customers data base and new customers on sales force periodically (contacts from different divisions, Address of branches, address of head office etc. Attach all customers proposals and contracts on SF system New Customers: Responsible for achieving the sales targets and plans in relation to soliciting and establishing supply agreements with potential customers in line with own department strategy and plans. Responsible for building close relationships with potential and new customers to ensure satisfying needs. Market research: Update the management with the latest market insights regarding new products launched in the market, prices, competitors etc. Order Management: Applying discounts on Salesforce system and sync customer prices with system prices before making any orders Making orders right away on Sales Force System once the customer send it. Make sure that the customer doesn t have any pending payments Follow up with the credit policy and process to make sure order reached the distribution phase Make sure the order to be delivered within the company SLA Collection: Responsible for managing all customers overdue and coming due amounts Revise the monthly overdue and provision for the customers data base assigned from his/her direct manager Solve any pending issues related to customer payment Reporting and Analysis: Revising Daily Sales Report and report achievements to his/her direct manager Forecasting next month Sales amounts and per SKU. Customer Satisfaction and Complaints: Responsible for handling customer complaints in efficient and professional manner within FS policies and systems. Responsible for coordinating with own manager to measure and analyse customer satisfaction and implement necessary actions required.</p></div></section>

<p>Business Process Analysis and Modelling: Collaborate with cross-functional teams to understand business requirements and conduct structured process discovery through stakeholder interviews, facilitated workshops, job shadowing, and document and system trace analysis, accurately documenting how processes operate in practice. Document and model identified process flows in SAP Signavio using BPMN 2.0 and the department's agreed modelling conventions, naming standards, and level-of-detail rules. Collect and analyze process data, including volumes, cycle and waiting times, handoffs, rework, and exception rates, using appropriate statistical methods and analytical tools to identify trends, assess process performance, and support evidence-based decision-making. Maintain SAP Signavio repository integrity, including version control, model metadata and attributes, glossary and dictionary entries, and archiving of superseded models . Stakeholder Validation and Sign-Off: With the support and supervision of the Business Process Manager, validate the documented As-Is process with process owners and key participants to confirm that it reflects actual practice, resolve discrepancies, and obtain and record formal process-owner sign-off. Identify and confirm Initial process inefficiencies, bottlenecks, control gaps, and other improvement opportunities with the Business Process Manager and relevant stakeholders, including root causes where appropriate. Maintain appropriate records of stakeholder validation, decisions, and agreed actions, and escalate unresolved issues or decisions requiring management or cross-departmental input. Solution Design and Improvement Planning: Develop the To-Be process and model it in SAP Signavio, showing the delta against the validated As-Is model, for review and presentation to the Business Process Manager. Develop initial improvement plans and supporting business cases outlining objectives, scope, expected benefits, resources, risks, and implementation considerations, and present recommendations to the Business Process Manager and relevant process owners for approval, as required. Support the implementation of approved process improvements by providing process expertise and addressing process-related issues. Process Performance Management and Reporting: Define and monitor process KPIs, establish a performance baseline for each process using data from the existing (As-Is) process, and analyze process performance to identify issues, trends and improvement opportunities, recommending appropriate actions. Develop and maintain process performance dashboards, monitor performance against the baseline established during As-Is analysis, assess the impact of process changes, and report findings to the Process Manager on the agreed cycle . Perform other duties commensurate with the role and level, as requested by the Process Manager. Travel and Working Requirements Limited to typical office environment such as walking, sitting, typing, using office equipment, and occasional lifting of boxes or luggage during travel. Occasional travel, nationally or internationally, is expected. Working out of the official hours and on weekends may be required.</p><p><strong>Desired Candidate Profile</strong></p><h3>Required Education, Experience, Knowledge, and Skills</h3><p>Bachelor's degree in Business Administration, Information Systems, Industrial Engineering, or a related field. 1 3 years of experience in business process analysis, process performance analysis, or a related field. Proven experience with working knowledge of Business Process Management (BPM) methodologies and of the process lifecycle (discovery, modelling, analysis, improvement, monitoring). Practical ability to model in BPMN 2.0. Hands-on experience with SAP Signavio is required; experience with another enterprise BPM suite (ARIS, Bizagi, Camunda) may be accepted where the candidate can demonstrate BPMN modelling competence. Strong analytical and problem-solving skills, with attention to detail and the ability to analyze processes and relevant data. Strong communication, interviewing, facilitation, active-listening, and interpersonal skills, with the ability to engage stakeholders at all levels, gather information effectively, and communicate findings clearly through effective reporting. Proficiency in Microsoft Office applications, particularly Word, Excel, and PowerPoint, with familiarity with tools used for process visualization and performance reporting. Excellent written and spoken English communication skills. Strong organizational, time management, and prioritization skills. Proven experience with Lean and Six Sigma techniques, and (Green Belt or higher) is a plus. Familiarity with process automation tools is an advantage (robotic process automation, workflow automation, SAP Signavio Process Automation).</p>

Beside Group is one of the biggest Retail chains in the Middle East. We have a strong family taking care of the Premium brands like Diesel, Fred Perry, Pinko, Scotch & Soda, Puma, Geox, Longchamp and Aape. .<br>Our success is powered by our people. Our culture is what makes Beside a fun and rewarding place to work. We encourage our employees to act like entrepreneurs, and we are always seeking new ways to amaze the customer.<br>DIGITAL MARKETING EXECUTIVE - responsible for executing digital marketing strategies aligned with business goals. Supports the Performance Marketing Manager in selecting the appropriate channels and setting measurable objectives to enhance the effectiveness of marketing campaigns. Also responsible for managing the full range of social media channels across the brand portfolio and business. <br>Key Accountabilities:<br>Digital Platform Management Assist the Performance Marketing Manager in the execution of our paid digital marketing campaigns and ensure brand consistency across all channels – social, search, display, and affiliatesmeasure performance-based marketing campaigns, optimizing based on performance data. Stay on top of emerging digital tools, platforms and trends.<br>Digital Analysis Tracking results at each stage of the marketing funnel to optimize campaign ROAS, AOV, and CPA With guidance of the Performance Marketing Manager Research, track, and analyze consumer behavior and trends. Conduct ongoing analysis of campaign performance and provide recommendations for optimization and improvement.<br>Social Media Management Assisting in the planning and execution of various social media channels. Monitoring the ongoing company presence on social media channels (B2C & B2B). Optimize customer service by replying to customer queries regarding product availability, pricing, shipping and other queries (i.e Community Management)<br>Newsletters Manage the drafting and distribution of e-com newsletters to our various brands’ database. Ensuring global tone of voice is translated in regional relevant language using Mail Chimp and Ometria

<p>Recruitment Fraud Alert We ve learned that scammers are impersonating Commvault team members including HR and leadership via email or text. These bad actors may conduct fake interviews and ask for personal information, such as your social security number. What to know: Commvault does not conduct interviews by email or text. We will never ask you to submit sensitive documents (including banking information, SSN, etc) before your first day. If you suspect a recruiting scam, please contact us at EMAIL_ADDRESS</p><p>As an organization, we are committed to a great work culture that embraces our values and promote professional growth. Our vaulters are passionate innovators who work together to uncover new challenges that can be solved. We are proud that the focus of every vaulter is to drive our customer s business forward. We re all about getting the job done and having FUN doing it. As vaulters, we pride ourselves on visibility, integrity, and respect in everything that we do. NOW is the time to join a growing company with strong roots, where you can take on your new challenge. We are looking for a Success Account Manager to join us on a full-time basis in Egypt!</p><p>The Success Account Manager (SAM) will primarily be responsible for supporting large enterprise customers who have signed up for Enterprise Support, and additionally providing customer critical situation management from the field. The SAM will act as the customer liaison between Technical Support, SW Engineering, Product Management and Field Operations. The SAM must display a rigorous work ethic and thrive in an often unstructured, dynamic environment. The SAM will be required to be flexible with their work schedule in supporting customers.</p><p>Display proficiency with all customer interactions including kick-off, training, onboarding, business reviews, customer issues, renewals. Leverage internal teams to deliver to customers' needs. Navigate through multiple organizations (Product Management, Engineering, Sales, Support, Marketing, Services) to address questions and issues on current and future solution set. Continuously monitoring all key accounts metrics and accurately assessing account health and proactively reaching out Responsible for quarterly business reviews with sales management on the performance and health of Commvault customers in their region Incident management participating in follow the sun coverage through regional handovers. Weekly cadence meetings, best practice recommendations Demonstrates critical thinking as it relates to customer interactions and develops sense of ownership for account portfolio and their success. Capable of building initial relationship and growing the relationship into other groups and partners of the account Can identify difficult situations and chart a path to resolution independently and/or bring up to critical teams or management. Understands the importance of follow-up/follow-through and uses necessary resources to get client to satisfactory state. Deep understanding of the various verticals and the business need Commvault is fulfilling training, success planning, establishing metrics of success, etc. as it relates. Hungry for ongoing education opportunities that are offered for Commvault products. Understands the technology from a user s perspective and help the customer identify the best ways for the intended business use of that technology. Complies to all processes and Gainsight customer journey touchpoints. Including but not limited to using proper document templates, storing, and linking correctly in Gainsight, etc. Understand and capable of influence customer advocacy needs. Embody a constant attitude of driving accounts to substantial active use through Commvault Customer Success methodology.</p><p>We offer an attractive compensation and benefits package. Employee stock purchase plan (ESPP) Continuous professional development, product training, and career pathing eg. Commvault Certifications Good company environment to work in with some of the best talent around! An all-embracing company culture, an opportunity to join our Employee Resource Groups Are you ready to make a difference? Join Commvault in helping our customers protect their data in a difficult world! Commvault is an equal opportunity workplace and is an affirmative action employer. We are always committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. and we will not discriminate against on the basis of such characteristics, or any other status protected by the laws or regulations in the locations where we work. Commvault is an equal opportunity workplace and is an affirmative action employer. We are always committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status and we will not discriminate against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we work. Commvault s goal is to make interviewing inclusive and accessible to all candidates and employees. If you have a disability or special need that requires accommodation to participate in the interview process or apply for a position at Commvault, please email EMAIL_ADDRESS For any inquiries not related to an accommodation please reach out to EMAIL_ADDRESS . Commvault's Privacy Policy</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Engineering Degree or equivalent is desired.</li><li>Up to 4 years experience within a Support, Customer Success, Account, or Relationship Manager role.</li><li>Must be fluent in Spanish to a professional level along with English (written and verbal) to a professional level.</li><li>Strong understanding of data management, backup, and recovery solutions.</li><li>Demonstrable ability to handle large deployments of hardware and software for SMB and Enterprise customers.</li><li>Consulting experience with data centre operations</li><li>Customer-facing experience, handling customer relationships in a commercial and government environment.</li><li>Ability to bridge technology and business goals to provide productive solutions.</li><li>Must have the ability to grasp new technical information quickly.</li><li>Project Management experience</li><li>Strong written and oral communication skill</li><li>Demonstrated customer service, leadership and team interaction skills are required.</li><li>Ability to handle various tasks and work well in a tense environment.</li><li>Flexibility to work in a fast-paced and demanding work environment.</li><li>Ability to convey technical information to business centric audiences.</li><li>Be able to collaborate closely with various customer teams technical, management and Executives.</li><li>Working Knowledge of hardware platforms (CPQ/HP, IBM, Dell, Etc.)</li><li>Working knowledge of WAN technologies and TCP/IP networking</li><li>Working knowledge of Windows/Unix/Netware/Linux</li><li>Experience with storage related solutions (e.g., Veritas, EMC, HDS, etc.)</li><li>Previous Technical Support experience with supporting large enterprise customers is a plus.</li><li>Working knowledge of an enterprise application (Exchange, SQL, Oracle, Lotus Notes, etc.)</li><li>Working knowledge of clustering or databases</li><li>Working knowledge of disaster recovery and design capabilities</li><li>Working knowledge with backup and recovery products (Simpana, Veritas NBU, CA, etc.)</li><li>Ability to read and interpret complex diagrams and specification requirements.</li><li>Commvault Product knowledge is desirable but not essential.</li><li>Business Administration Training and Project Management Training will be a plus.</li></ul>