Laundry workers Jobs in Egypt
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<strong>Additional Information</strong> Meals provided on duty and days off.Accommodation provided if required.<br><br><strong>Job Number</strong> 26119093<br><br><strong>Job Category</strong> Food and Beverage & Culinary<br><br><strong>Location</strong> 16 Saray El Gezira Street, Zamalek, Cairo 11211, EgyptVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Management<br><br><strong>Job Summary<br><br></strong>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br><br><strong>CANDIDATE PROFILE <br><br></strong><strong>Education And Experience<br><br></strong><ul><li> High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br><br></li></ul>OR<br><br><ul><li> 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br><br></li></ul><strong>CORE WORK ACTIVITIES<br><br></strong><strong>Managing Day-to-Day Operations<br><br></strong><ul><li> Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</li><li> Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.</li><li> Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br><br></li></ul><strong>Leading Food and Beverage Team<br><br></strong><ul><li> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li><li> Encourages and builds mutual trust, respect, and cooperation among team members.</li><li> Serves as a role model to demonstrate appropriate behaviors.</li><li> Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.</li><li> Develops specific goals and plans to prioritize, organize, and accomplish your work.</li><li> Ensures and maintains the productivity level of employees.</li><li> Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.</li><li> Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.</li><li> Ensures compliance with all applicable laws and regulations.</li><li> Ensures compliance with food handling and sanitation standards.</li><li> Ensures staff understands local, state and Federal liquor laws.</li><li> Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li><li> Establishes guidelines so employees understand expectations and parameters.</li><li> Monitors alcohol beverage service in compliance with local laws.<br><br></li></ul><strong>Ensuring Exceptional Customer Service<br><br></strong><ul><li> Provides services that are above and beyond for customer satisfaction and retention.</li><li> Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li><li> Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.</li><li> Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.</li><li> Empowers employees to provide excellent customer service.</li><li> Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.</li><li> Handles guest problems and complaints.</li><li> Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.</li><li> Ensures corrective action is taken to continuously improve service results.</li><li> Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.</li><li> Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).<br><br></li></ul><strong>Managing and Conducting </strong> <strong>Human Resource Activities<br><br></strong><ul><li> Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</li><li> Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.</li><li> Ensures employees are treated fairly and equitably. Strives to improve employee retention.</li><li> Ensures employees receive on-going training to understand guest expectations.</li><li> Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.</li><li> Strives to improve service performance.</li><li> Ensures recognition is taking place across areas of responsibility.<br><br></li></ul><strong>Additional Responsibilities<br><br></strong><ul><li> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li><li> Analyzes information and evaluating results to choose the best solution and solve problems.</li><li> Assists servers and hosts on the floor during meal periods and high demand times.</li><li> Recognizes good quality products and presentations.</li><li> Supervises daily shift operations in absence of Assistant Restaurant Manager.</li><li> Oversees the financial aspects of the department including purchasing and payment of invoices.<br><br></li></ul><em>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br></em>Marriott Hotels, dünyanın dört bir yanında alışageldiğiniz rahatlığı sağlamaya devam ederken her fırsatta yenilikçi yaklaşımını sürdürüyor ve misafirperverlik sanatını daha da geliştirmeye çalışıyor. Bir Marriott Hotels çalışanı olarak, yaşayan mirasımızı destekleyip geliştiren, düşünceli, samimi ve geleceğe bakan bir hizmet anlayışıyla "Mükemmel Misafirperverlik. Her Zaman" sözünü yerine getirmeye yardımcı olursunuz. Sizi dünya genelinde misafirperverlikle eş anlamlı olan Marriott Hotels'de bir kariyer keşfetmeye davet etmekten gurur duyuyoruz. Marriott Hotels'e katılarak, Marriott International çatısı altındaki bir markalar portföyüne katılırsınız. İşinizi en iyi şekilde yapabileceğiniz yeri <strong>tercih edin</strong> , amacınızı gerçekleştirmeye <strong>başlayın</strong> , mükemmel bir küresel ekibin üyesi <strong>olun</strong> ve hayallerinize ulaşmayı <strong>başarın</strong> .<br><br>JW Marriott, Marriott International'ın lüks portföyünün bir parçasıdır ve dünyanın dört bir yanındaki şehirlerde ve farklı tatil yerlerinde 100'ü aşkın harika tesisten meydana gelir. JW, çalışanlarımızın önce geldiğine inanır. Çünkü siz mutlu olursanız misafirlerimiz de mutlu olur. JW Marriott çalışanları kendinden emin, yenilikçi, samimi ve yaratıcıdır. Markayla aynı adı taşıyan şirketin kurucusu J.Willard Marriott'ın mirasının taşıyıcısıdır. Otellerimiz, bir topluluğun parçası olacağınız ve farklı kültürlerden iş arkadaşlarından oluşan bir grupla gerçek bir yol arkadaşlığının tadını çıkaracağınız benzersiz bir iş deneyimi sunuyor. JW; eğitim, gelişim, takdir fırsatları ve en önemlisi, bütüncül mutluluğa odaklı, tutkularınızın peşinden gidebileceğiniz lüks bir ortam vadediyor. Misafirlere son derece özenli davranmak, çalışanlarımıza gösterdiğimiz özenle başlar. İşte JW Treatment™ budur. JW Marriott'a katılarak, Marriott International çatısı altındaki bir markalar portföyünün parçası olursunuz. İşinizi en iyi şekilde yapabileceğiniz yeri <strong>tercih edin</strong> , amacınızı gerçekleştirmeye <strong>başlayın</strong> , mükemmel bir küresel ekibin üyesi <strong>olun</strong> ve hayallerinize ulaşmayı <strong>başarın</strong> .
<strong>Additional Information</strong> Meals provided on duty and days off.Accommodation provided if required.<br><br><strong>Job Number</strong> 26119093<br><br><strong>Job Category</strong> Food and Beverage & Culinary<br><br><strong>Location</strong> 16 Saray El Gezira Street, Zamalek, Cairo 11211, EgyptVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Management<br><br><strong>Job Summary<br><br></strong>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br><br><strong>CANDIDATE PROFILE <br><br></strong><strong>Education And Experience<br><br></strong><ul><li> High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br><br></li></ul>OR<br><br><ul><li> 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br><br></li></ul><strong>CORE WORK ACTIVITIES<br><br></strong><strong>Managing Day-to-Day Operations<br><br></strong><ul><li> Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</li><li> Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.</li><li> Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br><br></li></ul><strong>Leading Food and Beverage Team<br><br></strong><ul><li> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li><li> Encourages and builds mutual trust, respect, and cooperation among team members.</li><li> Serves as a role model to demonstrate appropriate behaviors.</li><li> Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.</li><li> Develops specific goals and plans to prioritize, organize, and accomplish your work.</li><li> Ensures and maintains the productivity level of employees.</li><li> Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.</li><li> Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.</li><li> Ensures compliance with all applicable laws and regulations.</li><li> Ensures compliance with food handling and sanitation standards.</li><li> Ensures staff understands local, state and Federal liquor laws.</li><li> Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li><li> Establishes guidelines so employees understand expectations and parameters.</li><li> Monitors alcohol beverage service in compliance with local laws.<br><br></li></ul><strong>Ensuring Exceptional Customer Service<br><br></strong><ul><li> Provides services that are above and beyond for customer satisfaction and retention.</li><li> Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li><li> Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.</li><li> Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.</li><li> Empowers employees to provide excellent customer service.</li><li> Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.</li><li> Handles guest problems and complaints.</li><li> Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.</li><li> Ensures corrective action is taken to continuously improve service results.</li><li> Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.</li><li> Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).<br><br></li></ul><strong>Managing and Conducting </strong> <strong>Human Resource Activities<br><br></strong><ul><li> Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</li><li> Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.</li><li> Ensures employees are treated fairly and equitably. Strives to improve employee retention.</li><li> Ensures employees receive on-going training to understand guest expectations.</li><li> Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.</li><li> Strives to improve service performance.</li><li> Ensures recognition is taking place across areas of responsibility.<br><br></li></ul><strong>Additional Responsibilities<br><br></strong><ul><li> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li><li> Analyzes information and evaluating results to choose the best solution and solve problems.</li><li> Assists servers and hosts on the floor during meal periods and high demand times.</li><li> Recognizes good quality products and presentations.</li><li> Supervises daily shift operations in absence of Assistant Restaurant Manager.</li><li> Oversees the financial aspects of the department including purchasing and payment of invoices.<br><br></li></ul><em>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br></em>تسعى فنادق ماريوت جاهدة للارتقاء بفن الضيافة والابتكار في كل فرصة مع الحفاظ على راحة الأشخاص المألوفة في جميع أنحاء العالم. بصفتك مضيفًا في فنادق ماريوت، ستساعد في الحفاظ على وعد "الضيافة الرائعة". "دائمًا". من خلال تقديم خدمة مدروسة وصادقة وذات تفكير مستقبلي تدعم هذا الإرث الحي وتبني عليه. مع الاسم المرادف للضيافة في جميع أنحاء العالم، نحن فخورون بالترحيب بك لاستكشاف مهنة مع فنادق ماريوت. عند الانضمام إلى فنادق ماريوت، فإنك تنضم إلى مجموعة من العلامات التجارية مع ماريوت الدولية. <strong>كن</strong> في المكان الذي يمكنك فيه القيام بأفضل أعمالك، <strong>وابدأ</strong> هدفك ، <strong>وانتمي</strong> إلى فريق عالمي مذهل ، <strong>لتصبح</strong> أفضل نسخة منك.<br><br>تعد جي دبليو ماريوت جزءًا من مجموعة ماريوت الدولية الفاخرة وتتكون من أكثر من 100 فندق رائع في مدن مناسبة للإجازات ومواقع المنتجعات المميزة حول العالم. تؤمن جي دبليو بأن شركائنا يأتون أولاً. لأنه إذا كنت سعيدًا، فسيكون ضيوفنا سعداء. يتمتع شركاء جي دبليو ماريوت بالثقة والابتكار والأصالة والبديهية، ويستمرون في إرث العلامة التجارية التي تحمل الاسم نفسه ومؤسس الشركة، جي ويلارد ماريوت.تقدم فنادقنا تجربة عمل لا مثيل لها، حيث ستكون جزءًا من المجتمع وتستمتع بصداقة حميمة حقيقية مع مجموعة متنوعة من زملاء العمل. تخلق جي دبليو فرصًا للتدريب والتطوير والتقدير والأهم من ذلك، مكانًا يمكنك من خلاله متابعة شغفك في بيئة فاخرة مع التركيز على الرفاهية الشاملة. تبدأ معاملة الضيوف بشكل استثنائي بالطريقة التي نعتني بها بشركائنا. هذا هو علاج JW™. عند انضمامك إلى جي دبليو ماريوت، فإنك تنضم إلى مجموعة من العلامات التجارية مع ماريوت الدولية. <strong>كن</strong> في المكان الذي يمكنك فيه القيام بأفضل أعمالك، <strong>وابدأ</strong> هدفك ، <strong>وانتمي</strong> إلى فريق عالمي مذهل ، <strong>لتصبح</strong> أفضل نسخة منك.
<strong>Additional Information</strong> Meals provided on duty and days off.Accommodation provided if required.<br><br><strong>Job Number</strong> 26119093<br><br><strong>Job Category</strong> Food and Beverage & Culinary<br><br><strong>Location</strong> 16 Saray El Gezira Street, Zamalek, Cairo 11211, EgyptVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Management<br><br><strong>Job Summary<br><br></strong>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br><br><strong>CANDIDATE PROFILE <br><br></strong><strong>Education And Experience<br><br></strong><ul><li> High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br><br></li></ul>OR<br><br><ul><li> 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br><br></li></ul><strong>CORE WORK ACTIVITIES<br><br></strong><strong>Managing Day-to-Day Operations<br><br></strong><ul><li> Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</li><li> Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.</li><li> Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br><br></li></ul><strong>Leading Food and Beverage Team<br><br></strong><ul><li> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li><li> Encourages and builds mutual trust, respect, and cooperation among team members.</li><li> Serves as a role model to demonstrate appropriate behaviors.</li><li> Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.</li><li> Develops specific goals and plans to prioritize, organize, and accomplish your work.</li><li> Ensures and maintains the productivity level of employees.</li><li> Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.</li><li> Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.</li><li> Ensures compliance with all applicable laws and regulations.</li><li> Ensures compliance with food handling and sanitation standards.</li><li> Ensures staff understands local, state and Federal liquor laws.</li><li> Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li><li> Establishes guidelines so employees understand expectations and parameters.</li><li> Monitors alcohol beverage service in compliance with local laws.<br><br></li></ul><strong>Ensuring Exceptional Customer Service<br><br></strong><ul><li> Provides services that are above and beyond for customer satisfaction and retention.</li><li> Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li><li> Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.</li><li> Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.</li><li> Empowers employees to provide excellent customer service.</li><li> Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.</li><li> Handles guest problems and complaints.</li><li> Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.</li><li> Ensures corrective action is taken to continuously improve service results.</li><li> Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.</li><li> Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).<br><br></li></ul><strong>Managing and Conducting </strong> <strong>Human Resource Activities<br><br></strong><ul><li> Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</li><li> Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.</li><li> Ensures employees are treated fairly and equitably. Strives to improve employee retention.</li><li> Ensures employees receive on-going training to understand guest expectations.</li><li> Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.</li><li> Strives to improve service performance.</li><li> Ensures recognition is taking place across areas of responsibility.<br><br></li></ul><strong>Additional Responsibilities<br><br></strong><ul><li> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li><li> Analyzes information and evaluating results to choose the best solution and solve problems.</li><li> Assists servers and hosts on the floor during meal periods and high demand times.</li><li> Recognizes good quality products and presentations.</li><li> Supervises daily shift operations in absence of Assistant Restaurant Manager.</li><li> Oversees the financial aspects of the department including purchasing and payment of invoices.<br><br></li></ul><em>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br></em>Bei Marriott Hotels streben wir danach, die Kunst der Gastfreundschaft zu perfektionieren und jede Gelegenheit für Innovation zu nutzen. Dabei bewahren wir das komfortable Gefühl des Vertrauten rund um den Globus. Als Gastgeberin oder Gastgeber bei Marriott Hotels leisten Sie einen Beitrag, das Versprechen "Wunderbare Gastfreundschaft, ohne Kompromisse" zu erfüllen. Dies gelingt durch die Bereitstellung von durchdachtem, innovativem Service, der von Herzen kommt und der dieses Lebensgefühl ermöglicht und weiter stärkt. Unser Name gilt international als Synonym für Gastfreundschaft, und wir laden Sie herzlich ein, die Stellenangebote bei Marriott Hotels kennenzulernen. Bei Marriott Hotels werden Sie Teil des <strong>Markenportfolios von Marriott International</strong> . Hier können Sie <strong>Ihr Bestes geben, Ihre Bestimmung finden</strong> , einem fantastischen globalen <strong>Team angehören</strong> und <strong>das Beste aus sich herausholen</strong> .<br><br>JW Marriott gehört zum Luxus-Portfolio von Marriott International und besteht aus über 100 wunderschönen Hotels in größeren Städten sowie an exklusiven Resort-Standorten rund um den Globus. JW kennzeichnet die Haltung, das unsere Mitarbeiterinnen und Mitarbeiter an erster Stelle stehen. Denn wenn diese glücklich sind, werden auch unsere Gäste glücklich sein. Bei JW Marriott sind selbstbewusste, innovative und authentische Menschen tätig, die das Erbe des Namensgebers und Unternehmensgründers der Marke fortführen: J. Willard Marriott. Unsere Hotels bieten einzigartige Arbeitserlebnisse, denn Sie gehören einer Gemeinschaft an und genießen echten Teamgeist in der Zusammenarbeit mit vielseitigen Kolleginnen und Kollegen. JW schafft Möglichkeiten für Weiterbildung, Entwicklung und Anerkennung. Und bietet in erster Linie einen Ort, an dem Sie Ihre Leidenschaften in einem luxuriösen Umfeld mit dem Schwerpunkt auf ganzheitlichem Wohlbefinden ausleben können. Unsere herausragende Behandlung von Gästen beginnt damit, wie wir uns um unser Team kümmern. Dafür gibt es bei uns einen Namen: das JW Marriott Treatment™. Bei JW Marriott werden Sie Teil des <strong>Markenportfolios von Marriott International</strong> . Hier können Sie <strong>Ihr Bestes geben, Ihre Bestimmung finden</strong> , einem fantastischen globalen <strong>Team angehören</strong> und <strong>das Beste aus sich herausholen</strong> .
<strong>Additional Information</strong> Meals provided on duty and days off.Accommodation provided if required.<br><br><strong>Job Number</strong> 26119093<br><br><strong>Job Category</strong> Food and Beverage & Culinary<br><br><strong>Location</strong> 16 Saray El Gezira Street, Zamalek, Cairo 11211, EgyptVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Management<br><br><strong>Job Summary<br><br></strong>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br><br><strong>CANDIDATE PROFILE <br><br></strong><strong>Education And Experience<br><br></strong><ul><li> High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br><br></li></ul>OR<br><br><ul><li> 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br><br></li></ul><strong>CORE WORK ACTIVITIES<br><br></strong><strong>Managing Day-to-Day Operations<br><br></strong><ul><li> Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</li><li> Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.</li><li> Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br><br></li></ul><strong>Leading Food and Beverage Team<br><br></strong><ul><li> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li><li> Encourages and builds mutual trust, respect, and cooperation among team members.</li><li> Serves as a role model to demonstrate appropriate behaviors.</li><li> Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.</li><li> Develops specific goals and plans to prioritize, organize, and accomplish your work.</li><li> Ensures and maintains the productivity level of employees.</li><li> Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.</li><li> Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.</li><li> Ensures compliance with all applicable laws and regulations.</li><li> Ensures compliance with food handling and sanitation standards.</li><li> Ensures staff understands local, state and Federal liquor laws.</li><li> Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li><li> Establishes guidelines so employees understand expectations and parameters.</li><li> Monitors alcohol beverage service in compliance with local laws.<br><br></li></ul><strong>Ensuring Exceptional Customer Service<br><br></strong><ul><li> Provides services that are above and beyond for customer satisfaction and retention.</li><li> Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li><li> Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.</li><li> Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.</li><li> Empowers employees to provide excellent customer service.</li><li> Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.</li><li> Handles guest problems and complaints.</li><li> Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.</li><li> Ensures corrective action is taken to continuously improve service results.</li><li> Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.</li><li> Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).<br><br></li></ul><strong>Managing and Conducting </strong> <strong>Human Resource Activities<br><br></strong><ul><li> Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</li><li> Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.</li><li> Ensures employees are treated fairly and equitably. Strives to improve employee retention.</li><li> Ensures employees receive on-going training to understand guest expectations.</li><li> Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.</li><li> Strives to improve service performance.</li><li> Ensures recognition is taking place across areas of responsibility.<br><br></li></ul><strong>Additional Responsibilities<br><br></strong><ul><li> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li><li> Analyzes information and evaluating results to choose the best solution and solve problems.</li><li> Assists servers and hosts on the floor during meal periods and high demand times.</li><li> Recognizes good quality products and presentations.</li><li> Supervises daily shift operations in absence of Assistant Restaurant Manager.</li><li> Oversees the financial aspects of the department including purchasing and payment of invoices.<br><br></li></ul><em>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br></em>Marriott Hotels stara się podnosić poprzeczkę jakości w sztuce gościnności, wprowadzając innowacje na każdym kroku, a jednocześnie zapewniając poczucie komfortu tak dobrze znane na całym świecie. Jako gospodarz w Marriott Hotels pomożesz dotrzymać zobowiązania „Wonderful Hospitality. Always” (Wyjątkowa gościnność. Za każdym razem) poprzez dostarczanie starannie dobranych, płynących z serdeczności, przemyślanych usług, które pielęgnują i odzwierciedlają nasze żywe dziedzictwo. Dzięki nazwie, która jest synonimem gościnności na całym świecie, z dumą oferujemy Ci możliwości rozwoju kariery w Marriott Hotels. Stając się częścią zespołu Marriott Hotels, dołączasz do portfolio marek Marriott International. <strong>Bądź</strong> tam, gdzie możesz pracować najlepiej, jak potrafisz, <strong>rozpocznij</strong> realizację zamierzeń, <strong>poczuj przynależność</strong> do niesamowitej globalnej społeczności i <strong>stań się</strong> najlepszą wersją siebie.<br><br>JW Marriott jest częścią luksusowego portfolio Marriott International i obejmuje ponad 100 przepięknych obiektów w najważniejszych miastach i charakterystycznych lokalizacjach wypoczynkowych na całym świecie. JW wierzy, że nasi pracownicy są na pierwszym miejscu. Jeśli są szczęśliwi, to nasi goście również będą. Pracownicy JW Marriott są pewni siebie, innowacyjni, autentyczni, intuicyjni i pielęgnują dziedzictwo marki oraz założyciela firmy, J. Willarda Marriotta. Nasze hotele zapewniają wyjątkowe warunki pracy, w których poczujesz przynależność do społeczności oraz doświadczysz prawdziwej więzi koleżeńskiej z różnorodną grupą współpracowników. JW oferuje możliwości szkolenia, rozwoju, doceniania oraz, co najważniejsze, miejsce, w którym swoje pasje można realizować w luksusowym otoczeniu ze szczególnym naciskiem na kompleksową dbałość o samopoczucie. Wyjątkowe traktowanie gości zaczyna się od sposobu, w jaki dbamy o naszych pracowników. Mówimy o tym The JW Treatment™. Stając się częścią zespołu JW Marriott, dołączasz do portfolio marek Marriott International. <strong>Bądź</strong> tam, gdzie możesz pracować najlepiej, jak potrafisz, <strong>rozpocznij</strong> realizację zamierzeń, <strong>poczuj przynależność</strong> do niesamowitej globalnej społeczności i <strong>stań się</strong> najlepszą wersją siebie.
<strong>Additional Information</strong> Meals provided on duty and days off.Accommodation provided if required.<br><br><strong>Job Number</strong> 26119093<br><br><strong>Job Category</strong> Food and Beverage & Culinary<br><br><strong>Location</strong> 16 Saray El Gezira Street, Zamalek, Cairo 11211, EgyptVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Management<br><br><strong>Job Summary<br><br></strong>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br><br><strong>CANDIDATE PROFILE <br><br></strong><strong>Education And Experience<br><br></strong><ul><li> High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br><br></li></ul>OR<br><br><ul><li> 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br><br></li></ul><strong>CORE WORK ACTIVITIES<br><br></strong><strong>Managing Day-to-Day Operations<br><br></strong><ul><li> Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</li><li> Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.</li><li> Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br><br></li></ul><strong>Leading Food and Beverage Team<br><br></strong><ul><li> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li><li> Encourages and builds mutual trust, respect, and cooperation among team members.</li><li> Serves as a role model to demonstrate appropriate behaviors.</li><li> Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.</li><li> Develops specific goals and plans to prioritize, organize, and accomplish your work.</li><li> Ensures and maintains the productivity level of employees.</li><li> Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.</li><li> Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.</li><li> Ensures compliance with all applicable laws and regulations.</li><li> Ensures compliance with food handling and sanitation standards.</li><li> Ensures staff understands local, state and Federal liquor laws.</li><li> Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li><li> Establishes guidelines so employees understand expectations and parameters.</li><li> Monitors alcohol beverage service in compliance with local laws.<br><br></li></ul><strong>Ensuring Exceptional Customer Service<br><br></strong><ul><li> Provides services that are above and beyond for customer satisfaction and retention.</li><li> Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li><li> Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.</li><li> Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.</li><li> Empowers employees to provide excellent customer service.</li><li> Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.</li><li> Handles guest problems and complaints.</li><li> Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.</li><li> Ensures corrective action is taken to continuously improve service results.</li><li> Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.</li><li> Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).<br><br></li></ul><strong>Managing and Conducting </strong> <strong>Human Resource Activities<br><br></strong><ul><li> Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</li><li> Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.</li><li> Ensures employees are treated fairly and equitably. Strives to improve employee retention.</li><li> Ensures employees receive on-going training to understand guest expectations.</li><li> Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.</li><li> Strives to improve service performance.</li><li> Ensures recognition is taking place across areas of responsibility.<br><br></li></ul><strong>Additional Responsibilities<br><br></strong><ul><li> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li><li> Analyzes information and evaluating results to choose the best solution and solve problems.</li><li> Assists servers and hosts on the floor during meal periods and high demand times.</li><li> Recognizes good quality products and presentations.</li><li> Supervises daily shift operations in absence of Assistant Restaurant Manager.</li><li> Oversees the financial aspects of the department including purchasing and payment of invoices.<br><br></li></ul><em>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br></em>Os Marriott Hotels trabalham para elevar a arte da hotelaria, inovando a cada oportunidade enquanto mantêm o conforto e familiaridade pelos quais são conhecidos por todo o mundo. Como membro dos Marriott Hotels, você ajuda a cumprir a promessa de "sempre oferecer uma ótima hotelaria", ao prestar um atendimento gentil, simpático e moderno, que incorpora e expande um legado. Com um nome que é sinônimo de hotelaria por todo o mundo, temos orgulho de convidar você a explorar uma carreira nos Marriott Hotels. Ao entrar para os Marriott Hotels, você se junta a um portfólio de marcas da Marriott International. <strong>Esteja</strong> onde pode realizar seu melhor trabalho, <strong>agir</strong> conforme seu propósito, <strong>fazer parte</strong> de uma incrível equipe global e <strong>se tornar</strong> a melhor versão de quem você é.<br><br>O JW Marriott faz parte do portfólio de luxo da Marriott International e consiste em mais de 100 belos hotéis em cidades emblemáticas, além de locais de resort pelo mundo. O JW acredita em priorizar nossos colaboradores. Se nossos funcionários estão felizes, nossos hóspedes estarão felizes. Os colaboradores JW Marriott são confiantes, inovadores e autênticos e representam o legado da marca do fundador da empresa J.Willard Marriott. Nossos hotéis oferecem uma experiência profissional única, onde você faz parte de uma comunidade e aproveita vínculos verdadeiros com um diversificado grupo de colegas. O JW cria oportunidades de treinamento, desenvolvimento, reconhecimento e, o que é mais importante, fornece um local onde se pode correr atrás dos seus sonhos num ambiente de luxo, focado no bem-estar holístico. O tratamento excepcional dado aos nossos hóspedes começa por tratar bem nossos funcionários. É este o tratamento JW. Ao entrar para o JW Marriott, você se junta a um portfólio de marcas da Marriott International. <strong>Esteja</strong> onde pode realizar seu melhor trabalho, <strong>agir</strong> conforme seu propósito,<strong> fazer parte</strong> de uma incrível equipe global e <strong>se tornar</strong> a melhor versão de quem você é.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>A Culinary Leadership Opportunity at One of Cairo's Most Iconic Hotels<br>Set within the heart of Egypt's vibrant capital, <br>Cairo Marriott Hotel<br>is a landmark destination where rich heritage meets contemporary hospitality. Renowned for its distinctive setting, exceptional dining experiences and longstanding reputation for service excellence, the hotel offers guests a unique blend of history, culture and modern comfort.<br>As part of <br>Marriott Hotels<br>, Marriott International's flagship premium brand, Cairo Marriott Hotel delivers thoughtful hospitality designed to inspire travellers from around the world. We are now seeking an accomplished <br>Executive Sous Chef, Mediterranean<br>to join our culinary leadership team and help shape the future of our food and beverage experience.<br>About the Role<br>This is an exciting opportunity for a passionate and experienced culinary professional to play a key leadership role within one of the region's most established hospitality destinations.<br>Reporting to the Executive Chef, the <br>Executive Sous Chef, Mediterranean<br>will exhibit exceptional culinary talent while personally participating in day-to-day kitchen operations and assisting in leading all food-related functions. Responsible for overseeing <br>2 to 3 restaurant outlets<br>, you will drive excellence across multiple dining venues while continually improving guest satisfaction, associate engagement and financial performance.<br>The role encompasses oversight of all food preparation areas, including restaurants, banqueting operations, room service, bars and lounges, colleague dining facilities and associated support functions such as stewarding and purchasing. You will ensure the consistent delivery of high-quality culinary experiences while maintaining Marriott's renowned standards for food safety, quality and service.<br>Key Responsibilities<br>Lead and oversee daily culinary operations across multiple Mediterranean and Western dining outlets.<br>Supervise and coordinate kitchen teams, ensuring operational excellence, consistency and exceptional food quality.<br>Provide hands-on leadership, coaching and development for culinary associates and direct reports.<br>Manage staffing levels and labour deployment to meet guest expectations and operational requirements.<br>Drive menu development, culinary innovation and presentation standards in partnership with the Executive Chef.<br>Manage departmental budgets, food costs, purchasing processes, supplies and equipment to achieve financial objectives.<br>Ensure full compliance with Marriott food safety, sanitation, hygiene and brand standards.<br>Monitor guest feedback, service performance and satisfaction metrics, implementing improvements to elevate the dining experience.<br>Develop collaborative relationships across hotel departments, including Banquets, Catering and Food & Beverage operations.<br>Support performance management, succession planning, training initiatives and the ongoing development of culinary talent.<br>The Ideal Candidate<br>The successful candidate will be an inspiring culinary leader with a passion for Mediterranean cuisine, people development and delivering memorable guest experiences.<br>You will bring significant experience managing complex culinary operations within luxury hotels, resorts or premium hospitality environments, alongside a strong understanding of financial performance, operational controls and contemporary dining trends.<br>We are looking for someone who demonstrates:<br>Proven experience overseeing <br>Western and Mediterranean cuisine restaurants<br>.<br>A leadership style built on trust, collaboration, accountability and coaching.<br>Excellent commercial acumen, including food cost management and budget oversight.<br>Strong communication and stakeholder management skills.<br>The ability to inspire, motivate and develop diverse teams.<br>A commitment to exceptional guest satisfaction and continuous improvement.<br>A hands-on approach with a strong presence in the operation.<br>Education & Experience<br>High School Diploma or GED with a minimum of <br>6 years' experience<br>in culinary, food and beverage, or a related professional area;<br>OR<br>A <br>2-year degree<br>in Culinary Arts, Hotel & Restaurant Management or a related discipline, with a minimum of <br>4 years' relevant professional experience<br>.<br>Why Join Marriott International?<br>At <br>Marriott International<br>, career growth is more than a possibility; it is part of our culture. As the world's leading hospitality company, we offer unparalleled opportunities to learn, develop and progress across an extraordinary portfolio of brands and destinations.<br>Joining <br>Marriott Hotels<br>means becoming part of a globally recognised organisation that places people first, values innovation and invests in the success of its associates. Here, you will have the opportunity to work alongside talented hospitality professionals, contribute to a high-performing culture and build a rewarding long-term career on a global stage.<br>Your Next Chapter Starts Here<br>If you are an accomplished culinary leader with a passion for Mediterranean cuisine, a commitment to operational excellence and a desire to influence the future of dining at one of Cairo's most prestigious hotels, we invite you to explore this exceptional opportunity with <br>Cairo Marriott Hotel<br>.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or any other basis protected by applicable law.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Lead the Arrival Experience at One of Cairo's Most Prestigious Hotels <br>Set on the banks of the River Nile in the vibrant district of Zamalek, <br>Cairo Marriott Hotel<br>stands as one of the city's most iconic hospitality destinations. Combining historic grandeur with modern luxury, the hotel is renowned for its distinctive architecture, expansive accommodation offering, award-winning dining experiences and exceptional service culture.<br>As part of <br>Marriott Hotels<br>, Marriott International's flagship premium brand, Cairo Marriott Hotel delivers thoughtful, elevated hospitality designed to inspire every guest journey. We are seeking an exceptional <br>Rooms Control Manager<br>to play a pivotal role in shaping the guest experience from arrival to departure while contributing to the continued success of this landmark property.<br>About the Role <br>The <br>Rooms Control Manager<br>is a key operational leader within the Front Office function, responsible for directing and working alongside managers and associates to ensure a seamless, efficient and personalised check-in and check-out experience for every guest.<br>This role combines operational leadership, commercial awareness and guest engagement to maximise guest satisfaction, optimise room inventory and drive departmental performance. You will oversee daily Rooms Control and Front Desk operations, ensuring service excellence, strong team engagement and full alignment with Marriott brand standards.<br>Working closely with Front Office leadership and cross-functional hotel teams, you will help create memorable guest experiences while supporting occupancy, revenue objectives and overall hotel performance.<br>Key Responsibilities <br>Lead the day-to-day Rooms Control and Front Desk operation, ensuring exceptional service delivery and operational efficiency.<br>Manage room allocation strategies, arrivals, departures and inventory controls to maximise occupancy and revenue opportunities.<br>Drive guest satisfaction by proactively resolving concerns, handling complex requests and ensuring personalised service experiences.<br>Supervise staffing levels and operational workflows to support guest expectations, business demands and financial objectives.<br>Champion Marriott's guest recognition programmes and premium service standards throughout the guest journey.<br>Support, coach and develop Front Office associates, creating a culture of accountability, engagement and continuous improvement.<br>Monitor departmental performance metrics and implement initiatives that enhance productivity, service quality and commercial results.<br>Build strong relationships with internal stakeholders across Housekeeping, Revenue Management, Sales, Reservations and Guest Services to ensure seamless hotel operations.<br>The Ideal Candidate <br>We are looking for an accomplished hospitality professional who thrives in a fast-paced environment and understands the importance of creating exceptional first and last impressions.<br>You will be an inspiring leader who leads with integrity, professionalism and genuine care for both guests and associates. Equally comfortable managing operational demands and guest interactions, you will possess strong commercial acumen and a passion for delivering premium hospitality experiences.<br>The successful candidate will demonstrate:<br>Experience within Front Office, Rooms Control, Guest Services or a related hospitality environment.<br>A guest-centric mindset with a commitment to service excellence.<br>Strong leadership, coaching and team development capabilities.<br>Excellent problem-solving and conflict-resolution skills.<br>Commercial awareness with an understanding of occupancy management, room revenue and operational performance.<br>Outstanding communication and stakeholder management skills.<br>The ability to remain composed and effective in a high-volume luxury hotel environment.<br>Education & Experience <br>High School Diploma, GED or equivalent qualification with a minimum of <br>one year's experience<br>in Guest Services, Front Desk operations or a related professional area;<br>OR<br>A <br>two-year degree<br>in Hotel & Restaurant Management, Hospitality, Business Administration or a related field.<br>Why Join Marriott International? <br>At <br>Marriott International<br>, we believe that our people are our greatest strength. As the world's leading hospitality company, we offer unparalleled opportunities for professional development, international career mobility and leadership growth across a portfolio of world-class brands.<br>Joining <br>Marriott Hotels<br>means becoming part of a culture built on putting people first, embracing innovation and delivering exceptional experiences. You will have the opportunity to collaborate with talented hospitality professionals, contribute to a globally respected brand and develop a rewarding career without limits.<br>Your Next Chapter Starts Here <br>If you are a passionate hospitality leader with a talent for operational excellence, guest engagement and team development, this is an opportunity to make a meaningful impact at one of Egypt's most celebrated hotels.<br>Join <br>Cairo Marriott Hotel<br>and help create exceptional arrival experiences, inspire high-performing teams and deliver the modern premium hospitality that defines <br>Marriott Hotels<br>.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p><h4>Job summary<\/h4>\n<p>Lead the arrival experience at one of Cairo's most prestigious hotels.<\/p>\n<p>Set on the banks of the River Nile in the vibrant district of Zamalek, Cairo Marriott Hotel stands as one of the city's most iconic hospitality destinations. Combining historic grandeur with modern luxury, the hotel is renowned for its distinctive architecture, expansive accommodation offering, award-winning dining experiences and exceptional service culture. As part of Marriott Hotels, Marriott International's flagship premium brand, Cairo Marriott Hotel delivers thoughtful, elevated hospitality designed to inspire every guest journey. We are seeking an exceptional Rooms Control Manager to play a pivotal role in shaping the guest experience from arrival to departure while contributing to the continued success of this landmark property.<\/p>\n\n<h4>About the role<\/h4>\n<p>The Rooms Control Manager is a key operational leader within the Front Office function, responsible for directing and working alongside managers and associates to ensure a seamless, efficient and personalised check-in and check-out experience for every guest. This role combines operational leadership, commercial awareness and guest engagement to maximise guest satisfaction, optimise room inventory and drive departmental performance. You will oversee daily Rooms Control and Front Desk operations, ensuring service excellence, strong team engagement and full alignment with Marriott brand standards. Working closely with Front Office leadership and cross-functional hotel teams, you will help create memorable guest experiences while supporting occupancy, revenue objectives and overall hotel performance.<\/p>\n\n<h4>Key responsibilities<\/h4>\n<li>Lead the day-to-day Rooms Control and Front Desk operation, ensuring exceptional service delivery and operational efficiency.<\/li>\n<li>Manage room allocation strategies, arrivals, departures and inventory controls to maximise occupancy and revenue opportunities.<\/li>\n<li>Drive guest satisfaction by proactively resolving concerns, handling complex requests and ensuring personalised service experiences.<\/li>\n<li>Supervise staffing levels and operational workflows to support guest expectations, business demands and financial objectives.<\/li>\n<li>Champion Marriott's guest recognition programmes and premium service standards throughout the guest journey.<\/li>\n<li>Support, coach and develop Front Office associates, creating a culture of accountability, engagement and continuous improvement.<\/li>\n<li>Monitor departmental performance metrics and implement initiatives that enhance productivity, service quality and commercial results.<\/li>\n<li>Build strong relationships with internal stakeholders across Housekeeping, Revenue Management, Sales, Reservations and Guest Services to ensure seamless hotel operations.<\/li>\n\n<h4>The ideal candidate<\/h4>\n<p>We are looking for an accomplished hospitality professional who thrives in a fast-paced environment and understands the importance of creating exceptional first and last impressions. You will be an inspiring leader who leads with integrity, professionalism and genuine care for both guests and associates. Equally comfortable managing operational demands and guest interactions, you will possess strong commercial acumen and a passion for delivering premium hospitality experiences. The successful candidate will demonstrate:<\/p>\n<li>Experience within Front Office, Rooms Control, Guest Services or a related hospitality environment.<\/li>\n<li>A guest-centric mindset with a commitment to service excellence.<\/li>\n<li>Strong leadership, coaching and team development capabilities.<\/li>\n<li>Excellent problem-solving and conflict-resolution skills.<\/li>\n<li>Commercial awareness with an understanding of occupancy management, room revenue and operational performance.<\/li>\n<li>Outstanding communication and stakeholder management skills.<\/li>\n<li>The ability to remain composed and effective in a high-volume luxury hotel environment.<\/li>\n\n<h4>Education & experience<\/h4>\n<li>High school diploma, GED or equivalent qualification with a minimum of one year's experience in Guest Services, Front Desk operations or a related professional area; or<\/li>\n<li>A two-year degree in Hotel & Restaurant Management, Hospitality, Business Administration or a related field.<\/li>\n\n<h4>Why join Marriott International?<\/h4>\n<p>At Marriott International, we believe that our people are our greatest strength. As the world's leading hospitality company, we offer unparalleled opportunities for professional development, international career mobility and leadership growth across a portfolio of world-class brands. Joining Marriott Hotels means becoming part of a culture built on putting people first, embracing innovation and delivering exceptional experiences. You will have the opportunity to collaborate with talented hospitality professionals, contribute to a globally respected brand and develop a rewarding career without limits.<\/p>\n\n<h4>Your next chapter starts here<\/h4>\n<p>If you are a passionate hospitality leader with a talent for operational excellence, guest engagement and team development, this is an opportunity to make a meaningful impact at one of Egypt's most celebrated hotels. Join Cairo Marriott Hotel and help create exceptional arrival experiences, inspire high-performing teams and deliver the modern premium hospitality that defines Marriott Hotels.<\/p>\n<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status or other basis protected by applicable law.<\/p>\n<p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of \"Wonderful Hospitality. Always.\" by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team and become the best version of you.<\/p>\n<p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive and carry on the legacy of the brand's namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team and become the best version of you.<\/p><\/p><p><\/p>
<p><h4>Job summary<\/h4>\n<p>A culinary leadership opportunity at one of Cairo's most iconic hotels.<\/p>\n<p>Set within the heart of Egypt's vibrant capital, Cairo Marriott Hotel is a landmark destination where rich heritage meets contemporary hospitality. Renowned for its distinctive setting, exceptional dining experiences and longstanding reputation for service excellence, the hotel offers guests a unique blend of history, culture and modern comfort.<\/p>\n<p>As part of Marriott Hotels, Marriott International's flagship premium brand, Cairo Marriott Hotel delivers thoughtful hospitality designed to inspire travellers from around the world. We are now seeking an accomplished Executive Sous Chef, Mediterranean to join our culinary leadership team and help shape the future of our food and beverage experience.<\/p>\n\n<h4>About the role<\/h4>\n<p>This is an exciting opportunity for a passionate and experienced culinary professional to play a key leadership role within one of the region's most established hospitality destinations.<\/p>\n<p>Reporting to the Executive Chef, the Executive Sous Chef, Mediterranean will exhibit exceptional culinary talent while personally participating in day-to-day kitchen operations and assisting in leading all food-related functions.<\/p>\n<p>Responsible for overseeing 2 to 3 restaurant outlets, you will drive excellence across multiple dining venues while continually improving guest satisfaction, associate engagement and financial performance.<\/p>\n<p>The role encompasses oversight of all food preparation areas, including restaurants, banqueting operations, room service, bars and lounges, colleague dining facilities and associated support functions such as stewarding and purchasing.<\/p>\n<p>You will ensure the consistent delivery of high-quality culinary experiences while maintaining Marriott's renowned standards for food safety, quality and service.<\/p>\n\n<h4>Key responsibilities<\/h4>\n<ul>\n <li>Lead and oversee daily culinary operations across multiple Mediterranean and Western dining outlets.<\/li>\n <li>Supervise and coordinate kitchen teams, ensuring operational excellence, consistency and exceptional food quality.<\/li>\n <li>Provide hands-on leadership, coaching and development for culinary associates and direct reports.<\/li>\n <li>Manage staffing levels and labour deployment to meet guest expectations and operational requirements.<\/li>\n <li>Drive menu development, culinary innovation and presentation standards in partnership with the Executive Chef.<\/li>\n <li>Manage departmental budgets, food costs, purchasing processes, supplies and equipment to achieve financial objectives.<\/li>\n <li>Ensure full compliance with Marriott food safety, sanitation, hygiene and brand standards.<\/li>\n <li>Monitor guest feedback, service performance and satisfaction metrics, implementing improvements to elevate the dining experience.<\/li>\n <li>Develop collaborative relationships across hotel departments, including banquets, catering and food & beverage operations.<\/li>\n <li>Support performance management, succession planning, training initiatives and the ongoing development of culinary talent.<\/li>\n<\/ul>\n\n<h4>The ideal candidate<\/h4>\n<p>The successful candidate will be an inspiring culinary leader with a passion for Mediterranean cuisine, people development and delivering memorable guest experiences.<\/p>\n<p>You will bring significant experience managing complex culinary operations within luxury hotels, resorts or premium hospitality environments, alongside a strong understanding of financial performance, operational controls and contemporary dining trends.<\/p>\n<p>We are looking for someone who demonstrates:<\/p>\n<ul>\n <li>Proven experience overseeing Western and Mediterranean cuisine restaurants.<\/li>\n <li>A leadership style built on trust, collaboration, accountability and coaching.<\/li>\n <li>Excellent commercial acumen, including food cost management and budget oversight.<\/li>\n <li>Strong communication and stakeholder management skills.<\/li>\n <li>The ability to inspire, motivate and develop diverse teams.<\/li>\n <li>A commitment to exceptional guest satisfaction and continuous improvement.<\/li>\n <li>A hands-on approach with a strong presence in the operation.<\/li>\n<\/ul>\n\n<h4>Education & experience<\/h4>\n<p>High school diploma or GED with a minimum of 6 years' experience in culinary, food and beverage, or a related professional area; or<\/p>\n<p>A 2-year degree in Culinary Arts, Hotel & Restaurant Management or a related discipline, with a minimum of 4 years' relevant professional experience.<\/p>\n\n<h4>Why join Marriott International?<\/h4>\n<p>At Marriott International, career growth is more than a possibility; it is part of our culture. As the world's leading hospitality company, we offer unparalleled opportunities to learn, develop and progress across an extraordinary portfolio of brands and destinations.<\/p>\n<p>Joining Marriott Hotels means becoming part of a globally recognised organisation that places people first, values innovation and invests in the success of its associates.<\/p>\n<p>Here, you will have the opportunity to work alongside talented hospitality professionals, contribute to a high-performing culture and build a rewarding long-term career on a global stage.<\/p>\n\n<h4>Your next chapter starts here<\/h4>\n<p>If you are an accomplished culinary leader with a passion for Mediterranean cuisine, a commitment to operational excellence and a desire to influence the future of dining at one of Cairo's most prestigious hotels, we invite you to explore this exceptional opportunity with Cairo Marriott Hotel.<\/p>\n<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent and experiences of our associates.<\/p>\n<p>We are committed to non-discrimination on any protected basis, including disability, veteran status, or any other basis protected by applicable law.<\/p>\n\n<p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of \"Wonderful Hospitality. Always.\" by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy.<\/p>\n<p>With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels.<\/p>\n<p>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<\/p>\n\n<p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy.<\/p>\n<p>JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J. Willard Marriott.<\/p>\n<p>Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers.<\/p>\n<p>JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being.<\/p>\n<p>Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment.<\/p>\n<p>In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<\/p><\/p><p><\/p>
<p><h4>Job summary<\/h4>\n<p>Lead the arrival experience at one of Cairo's most prestigious hotels.<\/p>\n<p>Set on the banks of the River Nile in the vibrant district of Zamalek, Cairo Marriott Hotel stands as one of the city's most iconic hospitality destinations. Combining historic grandeur with modern luxury, the hotel is renowned for its distinctive architecture, expansive accommodation offering, award-winning dining experiences and exceptional service culture. As part of Marriott Hotels, Marriott International's flagship premium brand, Cairo Marriott Hotel delivers thoughtful, elevated hospitality designed to inspire every guest journey.<\/p>\n<p>We are seeking an exceptional Rooms Control Manager to play a pivotal role in shaping the guest experience from arrival to departure while contributing to the continued success of this landmark property.<\/p>\n\n<h4>About the role<\/h4>\n<p>The Rooms Control Manager is a key operational leader within the Front Office function, responsible for directing and working alongside managers and associates to ensure a seamless, efficient and personalised check-in and check-out experience for every guest. This role combines operational leadership, commercial awareness and guest engagement to maximise guest satisfaction, optimise room inventory and drive departmental performance.<\/p>\n<p>You will oversee daily Rooms Control and Front Desk operations, ensuring service excellence, strong team engagement and full alignment with Marriott brand standards. Working closely with Front Office leadership and cross-functional hotel teams, you will help create memorable guest experiences while supporting occupancy, revenue objectives and overall hotel performance.<\/p>\n\n<h4>Key responsibilities<\/h4>\n<ul>\n <li>Lead the day-to-day Rooms Control and Front Desk operation, ensuring exceptional service delivery and operational efficiency.<\/li>\n <li>Manage room allocation strategies, arrivals, departures and inventory controls to maximise occupancy and revenue opportunities.<\/li>\n <li>Drive guest satisfaction by proactively resolving concerns, handling complex requests and ensuring personalised service experiences.<\/li>\n <li>Supervise staffing levels and operational workflows to support guest expectations, business demands and financial objectives.<\/li>\n <li>Champion Marriott's guest recognition programmes and premium service standards throughout the guest journey.<\/li>\n <li>Support, coach and develop Front Office associates, creating a culture of accountability, engagement and continuous improvement.<\/li>\n <li>Monitor departmental performance metrics and implement initiatives that enhance productivity, service quality and commercial results.<\/li>\n <li>Build strong relationships with internal stakeholders across Housekeeping, Revenue Management, Sales, Reservations and Guest Services to ensure seamless hotel operations.<\/li>\n<\/ul>\n\n<h4>The ideal candidate<\/h4>\n<p>We are looking for an accomplished hospitality professional who thrives in a fast-paced environment and understands the importance of creating exceptional first and last impressions. You will be an inspiring leader who leads with integrity, professionalism and genuine care for both guests and associates.<\/p>\n<p>Equally comfortable managing operational demands and guest interactions, you will possess strong commercial acumen and a passion for delivering premium hospitality experiences.<\/p>\n<p>The successful candidate will demonstrate:<\/p>\n<ul>\n <li>Experience within Front Office, Rooms Control, Guest Services or a related hospitality environment.<\/li>\n <li>A guest-centric mindset with a commitment to service excellence.<\/li>\n <li>Strong leadership, coaching and team development capabilities.<\/li>\n <li>Excellent problem-solving and conflict-resolution skills.<\/li>\n <li>Commercial awareness with an understanding of occupancy management, room revenue and operational performance.<\/li>\n <li>Outstanding communication and stakeholder management skills.<\/li>\n <li>The ability to remain composed and effective in a high-volume luxury hotel environment.<\/li>\n<\/ul>\n\n<h4>Education & experience<\/h4>\n<p>High school diploma, GED or equivalent qualification with a minimum of one year's experience in Guest Services, Front Desk operations or a related professional area; or a two-year degree in Hotel & Restaurant Management, Hospitality, Business Administration or a related field.<\/p>\n\n<h4>Why join Marriott International?<\/h4>\n<p>At Marriott International, we believe that our people are our greatest strength. As the world's leading hospitality company, we offer unparalleled opportunities for professional development, international career mobility and leadership growth across a portfolio of world-class brands.<\/p>\n<p>Joining Marriott Hotels means becoming part of a culture built on putting people first, embracing innovation and delivering exceptional experiences. You will have the opportunity to collaborate with talented hospitality professionals, contribute to a globally respected brand and develop a rewarding career without limits.<\/p>\n\n<h4>Your next chapter starts here<\/h4>\n<p>If you are a passionate hospitality leader with a talent for operational excellence, guest engagement and team development, this is an opportunity to make a meaningful impact at one of Egypt's most celebrated hotels. Join Cairo Marriott Hotel and help create exceptional arrival experiences, inspire high-performing teams and deliver the modern premium hospitality that defines Marriott Hotels.<\/p>\n<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.<\/p>\n<p>Our greatest strength lies in the rich blend of culture, talent and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status or other basis protected by applicable law.<\/p>\n\n<p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of \"Wonderful Hospitality. Always.\" by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy.<\/p>\n<p>With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<\/p>\n\n<p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy.<\/p>\n<p>JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers.<\/p>\n<p>JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment.<\/p>\n<p>In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<\/p><\/p><p><\/p>
<p><h4>Job summary</h4>
<p>A culinary leadership opportunity at one of Cairo's most iconic hotels. Set within the heart of Egypt's vibrant capital, Cairo Marriott Hotel is a landmark destination where rich heritage meets contemporary hospitality. Renowned for its distinctive setting, exceptional dining experiences and longstanding reputation for service excellence, the hotel offers guests a unique blend of history, culture and modern comfort.</p>
<p>As part of Marriott Hotels, Marriott International's flagship premium brand, Cairo Marriott Hotel delivers thoughtful hospitality designed to inspire travellers from around the world. We are now seeking an accomplished Executive Sous Chef, Mediterranean to join our culinary leadership team and help shape the future of our food and beverage experience.</p>
<h4>About the role</h4>
<p>This is an exciting opportunity for a passionate and experienced culinary professional to play a key leadership role within one of the region's most established hospitality destinations. Reporting to the Executive Chef, the Executive Sous Chef, Mediterranean will exhibit exceptional culinary talent while personally participating in day-to-day kitchen operations and assisting in leading all food-related functions.</p>
<p>Responsible for overseeing 2 to 3 restaurant outlets, you will drive excellence across multiple dining venues while continually improving guest satisfaction, associate engagement and financial performance. The role encompasses oversight of all food preparation areas, including restaurants, banqueting operations, room service, bars and lounges, colleague dining facilities and associated support functions such as stewarding and purchasing.</p>
<p>You will ensure the consistent delivery of high-quality culinary experiences while maintaining Marriott's renowned standards for food safety, quality and service.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Lead and oversee daily culinary operations across multiple Mediterranean and Western dining outlets.</li>
<li>Supervise and coordinate kitchen teams, ensuring operational excellence, consistency and exceptional food quality.</li>
<li>Provide hands-on leadership, coaching and development for culinary associates and direct reports.</li>
<li>Manage staffing levels and labour deployment to meet guest expectations and operational requirements.</li>
<li>Drive menu development, culinary innovation and presentation standards in partnership with the Executive Chef.</li>
<li>Manage departmental budgets, food costs, purchasing processes, supplies and equipment to achieve financial objectives.</li>
<li>Ensure full compliance with Marriott food safety, sanitation, hygiene and brand standards.</li>
<li>Monitor guest feedback, service performance and satisfaction metrics, implementing improvements to elevate the dining experience.</li>
<li>Develop collaborative relationships across hotel departments, including banquets, catering and food & beverage operations.</li>
<li>Support performance management, succession planning, training initiatives and the ongoing development of culinary talent.</li>
</ul>
<h4>The ideal candidate</h4>
<p>The successful candidate will be an inspiring culinary leader with a passion for Mediterranean cuisine, people development and delivering memorable guest experiences. You will bring significant experience managing complex culinary operations within luxury hotels, resorts or premium hospitality environments, alongside a strong understanding of financial performance, operational controls and contemporary dining trends.</p>
<p>We are looking for someone who demonstrates:</p>
<ul>
<li>Proven experience overseeing Western and Mediterranean cuisine restaurants.</li>
<li>A leadership style built on trust, collaboration, accountability and coaching.</li>
<li>Excellent commercial acumen, including food cost management and budget oversight.</li>
<li>Strong communication and stakeholder management skills.</li>
<li>The ability to inspire, motivate and develop diverse teams.</li>
<li>A commitment to exceptional guest satisfaction and continuous improvement.</li>
<li>A hands-on approach with a strong presence in the operation.</li>
</ul>
<h4>Education & experience</h4>
<p>High school diploma or GED with a minimum of 6 years' experience in culinary, food and beverage, or a related professional area; <br>
OR <br>
A 2-year degree in Culinary Arts, Hotel & Restaurant Management or a related discipline, with a minimum of 4 years' relevant professional experience.</p>
<h4>Why join Marriott International?</h4>
<p>At Marriott International, career growth is more than a possibility; it is part of our culture. As the world's leading hospitality company, we offer unparalleled opportunities to learn, develop and progress across an extraordinary portfolio of brands and destinations.</p>
<p>Joining Marriott Hotels means becoming part of a globally recognised organisation that places people first, values innovation and invests in the success of its associates. Here, you will have the opportunity to work alongside talented hospitality professionals, contribute to a high-performing culture and build a rewarding long-term career on a global stage.</p>
<h4>Your next chapter starts here</h4>
<p>If you are an accomplished culinary leader with a passion for Mediterranean cuisine, a commitment to operational excellence and a desire to influence the future of dining at one of Cairo's most prestigious hotels, we invite you to explore this exceptional opportunity with Cairo Marriott Hotel.</p>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or any other basis protected by applicable law.</p>
<p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of <strong>“Wonderful Hospitality. Always.”</strong> by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy.</p>
<p>With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p>
<p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy.</p>
<p>JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers.</p>
<p>JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment.</p>
<p>In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>A Culinary Leadership Opportunity at One of Cairo's Most Iconic Hotels<br>Set within the heart of Egypt's vibrant capital, <br>Cairo Marriott Hotel<br>is a landmark destination where rich heritage meets contemporary hospitality. Renowned for its distinctive setting, exceptional dining experiences and longstanding reputation for service excellence, the hotel offers guests a unique blend of history, culture and modern comfort.<br>As part of <br>Marriott Hotels<br>, Marriott International's flagship premium brand, Cairo Marriott Hotel delivers thoughtful hospitality designed to inspire travellers from around the world. We are now seeking an accomplished <br>Executive Sous Chef, Mediterranean<br>to join our culinary leadership team and help shape the future of our food and beverage experience.<br>About the Role<br>This is an exciting opportunity for a passionate and experienced culinary professional to play a key leadership role within one of the region's most established hospitality destinations.<br>Reporting to the Executive Chef, the <br>Executive Sous Chef, Mediterranean<br>will exhibit exceptional culinary talent while personally participating in day-to-day kitchen operations and assisting in leading all food-related functions. Responsible for overseeing <br>2 to 3 restaurant outlets<br>, you will drive excellence across multiple dining venues while continually improving guest satisfaction, associate engagement and financial performance.<br>The role encompasses oversight of all food preparation areas, including restaurants, banqueting operations, room service, bars and lounges, colleague dining facilities and associated support functions such as stewarding and purchasing. You will ensure the consistent delivery of high-quality culinary experiences while maintaining Marriott's renowned standards for food safety, quality and service.<br>Key Responsibilities<br>Lead and oversee daily culinary operations across multiple Mediterranean and Western dining outlets.<br>Supervise and coordinate kitchen teams, ensuring operational excellence, consistency and exceptional food quality.<br>Provide hands-on leadership, coaching and development for culinary associates and direct reports.<br>Manage staffing levels and labour deployment to meet guest expectations and operational requirements.<br>Drive menu development, culinary innovation and presentation standards in partnership with the Executive Chef.<br>Manage departmental budgets, food costs, purchasing processes, supplies and equipment to achieve financial objectives.<br>Ensure full compliance with Marriott food safety, sanitation, hygiene and brand standards.<br>Monitor guest feedback, service performance and satisfaction metrics, implementing improvements to elevate the dining experience.<br>Develop collaborative relationships across hotel departments, including Banquets, Catering and Food & Beverage operations.<br>Support performance management, succession planning, training initiatives and the ongoing development of culinary talent.<br>The Ideal Candidate<br>The successful candidate will be an inspiring culinary leader with a passion for Mediterranean cuisine, people development and delivering memorable guest experiences.<br>You will bring significant experience managing complex culinary operations within luxury hotels, resorts or premium hospitality environments, alongside a strong understanding of financial performance, operational controls and contemporary dining trends.<br>We are looking for someone who demonstrates:<br>Proven experience overseeing <br>Western and Mediterranean cuisine restaurants<br>.<br>A leadership style built on trust, collaboration, accountability and coaching.<br>Excellent commercial acumen, including food cost management and budget oversight.<br>Strong communication and stakeholder management skills.<br>The ability to inspire, motivate and develop diverse teams.<br>A commitment to exceptional guest satisfaction and continuous improvement.<br>A hands-on approach with a strong presence in the operation.<br>Education & Experience<br>High School Diploma or GED with a minimum of <br>6 years' experience<br>in culinary, food and beverage, or a related professional area;<br>OR<br>A <br>2-year degree<br>in Culinary Arts, Hotel & Restaurant Management or a related discipline, with a minimum of <br>4 years' relevant professional experience<br>.<br>Why Join Marriott International?<br>At <br>Marriott International<br>, career growth is more than a possibility; it is part of our culture. As the world's leading hospitality company, we offer unparalleled opportunities to learn, develop and progress across an extraordinary portfolio of brands and destinations.<br>Joining <br>Marriott Hotels<br>means becoming part of a globally recognised organisation that places people first, values innovation and invests in the success of its associates. Here, you will have the opportunity to work alongside talented hospitality professionals, contribute to a high-performing culture and build a rewarding long-term career on a global stage.<br>Your Next Chapter Starts Here<br>If you are an accomplished culinary leader with a passion for Mediterranean cuisine, a commitment to operational excellence and a desire to influence the future of dining at one of Cairo's most prestigious hotels, we invite you to explore this exceptional opportunity with <br>Cairo Marriott Hotel<br>.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or any other basis protected by applicable law.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Use appropriate rescue techniques if observing swimmers in need of assistance. Observe the swimming area for dangerous conditions, unusual or unsafe activities, and swimmers who are struggling. Promote the rules and regulations of the recreation facility. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Provide assistance to injured guests until the arrival of emergency medical services. Promote a fun and relaxing atmosphere for guests. Obtain, fold, and stack towels according to company procedures. Wash, mop, and clean the pool deck.<br>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; ensure uniform and personal appearance are clean and professional; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Support all co-workers and treat them with dignity and respect. Comply with quality assurance expectations and standards. Visually inspect tools, equipment, or machines (e.g., to identify defects). Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down ladders, stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>REQUIRED QUALIFICATIONS<br>License or Certification: CPR Certification<br>First Aid Certification<br>Fitness Equipment<br>Any certification or training required by local and state agencies.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Use appropriate rescue techniques if observing swimmers in need of assistance. Observe the swimming area for dangerous conditions, unusual or unsafe activities, and swimmers who are struggling. Promote the rules and regulations of the recreation facility. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Provide assistance to injured guests until the arrival of emergency medical services. Promote a fun and relaxing atmosphere for guests. Obtain, fold, and stack towels according to company procedures. Wash, mop, and clean the pool deck.<br>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; ensure uniform and personal appearance are clean and professional; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Support all co-workers and treat them with dignity and respect. Comply with quality assurance expectations and standards. Visually inspect tools, equipment, or machines (e.g., to identify defects). Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down ladders, stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>REQUIRED QUALIFICATIONS<br>License or Certification: CPR Certification<br>First Aid Certification<br>Fitness Equipment<br>Any certification or training required by local and state agencies.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p><h4>About Al-Futtaim Group</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Overview of the role</h4>
<p>The COMMIS role in IKEA Food & Beverages involves assisting cooks in daily food production, adhering to food safety regulations, and ensuring a safe and high-quality food preparation process. This position focuses on delivering excellent guest experiences through attentive service and high operational standards in compliance with IKEA values. Success in this role requires effective collaboration with chefs and team members, as well as strong customer focus and efficient operational practices.</p>
<h4>What you will do</h4>
<p><strong>Customers</strong><br>
Ensure our guests are always in focus and strive to make them smile by meeting and serving them with empathy and care.<br>
Lead by example and be a good ambassador for the IKEA store in all contacts with guests, giving them a reason to return.<br>
Engage in daily dialogue with guests to continuously gather feedback and understand their needs.<br>
Ensure guests have a great shopping experience throughout the day.</p>
<p><strong>Commercial</strong><br>
Coordinate the area of food safety in the store.<br>
Implement and ensure compliance with IKEA Food Safety programs.<br>
Stay updated on current and upcoming national legislation on food safety.<br>
Ensure IKEA FOOD co-workers are familiar with CASY (incident reporting).<br>
Manage and follow up on investigations caused by incidents concerning national and international range.</p>
<p><strong>People</strong><br>
Work closely with the Chef to increase production knowledge and expertise.<br>
Ensure the correct use of equipment and report any failures to the Chef.<br>
Attend and participate in training sessions as required.<br>
Perform other related functions as assigned.</p>
<p><strong>Steering the business</strong><br>
Contribute to making the IKEA store successful by attracting visitors, achieving sales growth, and ensuring guest satisfaction.<br>
Ensure the implementation and follow-up of SOP rules and guidelines.</p>
<p><strong>Operations</strong><br>
Implement systems and methods as stated in IKEA Concept Documentation across all food service areas.<br>
Ensure availability and quality of ingredients for timely food production.<br>
Ensure high-quality food production by following standard recipes and portioning.<br>
Follow all food safety rules and regulations to ensure safe food production and storage.<br>
Maintain cleanliness of workstations as per cleaning schedules.<br>
Prepare food production schedules as allocated by the Chef.<br>
Ensure all equipment and machinery are maintained to the highest standards and preventative maintenance is regularly performed.<br>
Utilize the IKEA Concept, tools, manuals, and best practices to their fullest potential.</p>
<h4>Required skills to be successful</h4>
<li>Strong customer focus with the ability to interact and build relationships with guests.</li>
<li>Proven leadership abilities to motivate and develop the team, embodying IKEA values.</li>
<li>High adaptability and multitasking capabilities in a dynamic retail environment.</li>
<li>Excellent communication skills with the ability to speak and understand English.</li>
<h4>What qualifies you for the role</h4>
<li>Minimum of 2 years experience in a service environment, preferably in sales or hospitality.</li>
<li>Secondary degree with an interest in the culinary or food service industry.</li>
<li>Strong customer focus and the ability to work in a high-volume, fast-paced environment.</li>
<li>Computer literacy and excellent communication and interpersonal skills.</li>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p>
<p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p>
<h4>About Al-Futtaim Malls</h4>
<p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p>
<p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.</p>
<p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p>
<h4>About Al-Futtaim Engineering & Technologies</h4>
<p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p>
<p>The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure and digital transformation.</p>
<p>The Technologies division provides complete business solutions to large, medium and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.</p>
<p>These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</p></p><p></p>
<p><h4>About Al-Futtaim Group</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Overview of the role</h4>
<p>The Commis plays a critical support role in the food production area, assisting chefs and ensuring high standards of food safety, quality, and customer service. This role is designed to enhance the overall customer experience at IKEA stores by ensuring that food offerings are consistently prepared following safety protocols and quality standards. Success in this role requires strong attention to detail, collaboration with the culinary team, and the ability to work efficiently in a high-volume, fast-paced environment.</p>
<h4>What you will do</h4>
<p><strong>Customer engagement</strong><br>
Ensure our guests are always in focus and strive to make them smile. Meet and serve our guests showing empathy and care.<br>
Lead by example and act as a good ambassador for the IKEA store in all guest interactions, encouraging return visits.<br>
Maintain a daily dialogue with guests to gather feedback about their experiences and act based on their input.<br>
Ensure guests have a great shopping experience throughout the day.</p>
<p><strong>Food safety and quality</strong><br>
Coordinate the area of food safety in the store and ensure IKEA Food Safety programs are implemented and followed.<br>
Stay updated on current and upcoming national legislation on food safety.<br>
Ensure IKEA FOOD co-workers are familiar with CASY (incident reporting) and know how to act in the event of an incident.<br>
Initiate and follow up on investigations caused by incidents concerning national and international range.</p>
<p><strong>Operations and production</strong><br>
Ensure ingredients are available from stores and are of good quality to enable timely food production.<br>
Follow standard recipes and portioning to ensure high-quality food production.<br>
Follow all food safety rules and regulations to ensure the safe production and storage of food.<br>
Maintain cleanliness of work station as per cleaning schedules.<br>
Direct the preparation, cooking, and presentation of culinary dishes; enforce strict health and hygiene standards in the kitchen.<br>
Ensure all equipment and machineries are functioning to the highest standards and manage preventive maintenance.</p>
<p><strong>Team collaboration and learning</strong><br>
Actively work with the Chef to increase knowledge and expertise in all areas of production.<br>
Ensure the correct use of equipment at all times and report breakdowns to the Chef.<br>
Attend and participate in training sessions as required.<br>
Perform other related functions that may be assigned from time to time.</p>
<h4>Required skills to be successful</h4>
<ul>
<li>Excellent communication and interpersonal skills.</li>
<li>Ability to work in a high-volume, fast-paced environment.</li>
<li>Proven leadership abilities and ability to motivate and develop others.</li>
<li>Computer literacy.</li>
</ul>
<h4>What qualifies you for the role</h4>
<ul>
<li>Minimum of 2 years in a service environment, ideally in sales or hospitality.</li>
<li>Secondary degree.</li>
<li>Interest and knowledge in the culinary or food service industry.</li>
<li>Strong customer focus and multitasking capabilities.</li>
</ul>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p>
<p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p>
<h4>About Al-Futtaim Malls</h4>
<p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p>
<p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.</p>
<p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p>
<h4>About Al-Futtaim Engineering & Technologies</h4>
<p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p>
<p>The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure and digital transformation.</p>
<p>The Technologies division provides complete business solutions to large, medium and small customers that include, contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.</p>
<p>These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</p></p><p></p>
???? Key Responsibilities:1- Plan Execution via Odoo:Receive the approved recruitment plan from the OD & TA Team Leader via Odoo and initiate execution immediately based on agreed priorities.2- Task Distribution & Monitoring:Allocate monthly required vacancies among blue-collar recruitment coordinators based on the agreed workflow, and closely track their daily activities and progress.3- Vacancy Closure & Waiting Lists:Oversee the successful closure of all monthly vacancies and enforce a mandatory rulefor each coordinator to build an active Waiting List per position to minimize replacement time.4- HR Interviews & Quality Control:Conduct final HR interviews for candidates sourced and filtered by coordinators,ensuring perfect alignment with company values and job technical requirements while optimizing the recruitment timeline.5- Odoo Control & Data Integrity:Perform daily audits on coordinators to ensure all applications are recorded on Odoo promptly without omission,moving candidates correctly across pipeline stages to prevent work accumulation.6- Structured Archiving:Supervise and ensure proper digital and physical archiving of candidate profiles and applications into correct dedicated folders forevery job role to facilitate smooth tracking and retrieval.7- Interview Schedule Management:Oversee and ensure the precise preparation and distribution of the official weekly interview schedules every Sunday and Tuesday without fail.8- Onboarding & Document Follow-up:Monitor the coordinator team in sending required hiring documents lists to accepted candidates,and track their progressive background paperwork until they officially report to duty.9- Performance Reporting:Consolidate the team's operational results, monitor key performance metrics,and submit regular comprehensive progress reports directly to the OD & TA Team Leader.<br>???? Job Requirements:Bachelor’s degree in Business Administration, Human Resources, or any relevant field. HR Diploma/Certificate is a must.minimum 3 years of solid talent acquisition experience with a deep specialization in blue-collar mass recruitment, preferably within the textile or manufacturing sectors. Strong awareness of the 10th of Ramadan City industrial zone and surrounding labor-dense governorates, with an established network of hiring channels. ERP Systems Proficiency in using Odoo ERP (Recruitment module) to manage candidates, move stages, and extract reports. Mass Recruitment Techniques: Advanced ability in conducting mass interviews, organizing open days, and managing field recruitment campaigns. Excellent skills in digital and physical data organization, maintaining tracking sheets, and building active Waiting Lists / Talent Pools. Deep understanding of blue-collar dynamics, turnover factors, and local labor market trends in Egypt. Ability to direct, guide, and monitor the performance of recruitment coordinators effectively. Highly organized with a strong sense of urgency to maintain a low Time-to-Hire and support production lines without delays. Exceptional ability to communicate with different levels, from factory workers and technicians to managers. Ability to effectively share sourcing methods, train junior coordinators, and transfer market knowledge to the team.strong natural capacity to guide, advise, and share knowledge with junior coordinators smoothly and supportively. Sharp capability to handle sudden labor shortages or logistical issues during mass hiring days. Ability to travel and conduct field visits or attend job fairs in various locations outside the company when needed. High emotional intelligence, stability, and capability to work under pressure in a high-volume, fast-paced manufacturing environment. High resilience and flexibility to balance between office-based system tasks (Odoo) and ground-level communication with candidates and managers.
<p><h4>Job summary</h4>
<p>Tahseen, an interdisciplinary hospitality leadership development program, aims at successfully driving increased levels of engagement and interest of local nationals into this ever-growing professional sector. Tahseen is a 12–18 month program in cooperation with Cornell University.</p>
<h4>Candidate profile</h4>
<h4>Education and experience</h4>
<ul>
<li>High school diploma or GED; 4 years’ experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</li>
<li>OR</li>
<li>2-year degree from an accredited university in business administration, hotel and restaurant management, or related major; 2 years’ experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</li>
</ul>
<h4>Core work activities</h4>
<h4>Managing discipline work, projects, and policies</h4>
<ul>
<li>Coordinates and implements accounting work and projects as assigned.</li>
<li>Coordinates, implements, and follows up on audits for all areas of property operations.</li>
<li>Complies with federal and state laws applying to operations procedures.</li>
<li>Generates and provides accurate and timely results in the form of reports, presentations, etc.</li>
<li>Analyzes information and evaluates results to choose the best solution and solve problems.</li>
<li>Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data.</li>
<li>Balances ledgers.</li>
</ul>
<h4>Supporting property operations</h4>
<ul>
<li>Works with operations teams to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution.</li>
<li>Reviews comment cards, guest satisfaction results, and other data to identify areas of improvement.</li>
<li>Evaluates if discipline teams are meeting service needs and provides feedback to teams.</li>
<li>Participates in walk-throughs on property to ensure that all areas are well maintained and preventative maintenance processes are in place.</li>
<li>Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities.</li>
<li>Reviews findings from comment cards and guest satisfaction results with leadership team and ensures appropriate corrective action is taken.</li>
<li>Works with team to put sustainable work processes and systems in place that support the execution of the strategy.</li>
<li>Reviews reports and financial statements to determine operations performance against budget.</li>
<li>Communicates a clear and consistent message regarding departmental goals to produce desired results.</li>
</ul>
<h4>Managing and monitoring activities that affect the customer and guest experience</h4>
<ul>
<li>Provides excellent customer service by being readily available and approachable for all customers and guests.</li>
<li>Takes proactive approaches when dealing with customers and guest concerns.</li>
<li>Extends professionalism and courtesy to customers and guests at all times.</li>
<li>Responds timely to customer service department requests.</li>
<li>Ensures all team members meet or exceed all hospitality requirements.</li>
</ul>
<h4>Supporting profitability</h4>
<ul>
<li>Supports annual quality audits.</li>
<li>Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.</li>
</ul>
<h4>Supporting safety standards and work procedures</h4>
<ul>
<li>Implements property emergency plan.</li>
<li>Provides a safe working environment in compliance with Occupational Safety and Health Administration and MSDS.</li>
<li>Implements and sustains property accident prevention programs.</li>
<li>Follows property-specific recovery plans.</li>
</ul>
<h4>Additional responsibilities</h4>
<ul>
<li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, or in person.</li>
<li>Demonstrates self-confidence, energy, and enthusiasm.</li>
<li>Manages group or interpersonal conflict.</li>
<li>Informs and updates the executives, peers, and subordinates on relevant information in a timely manner.</li>
<li>Manages time and possesses organizational skills.</li>
<li>Presents ideas, expectations, and information in a concise, organized manner.</li>
<li>Uses problem-solving methodology for decision making and follow up.</li>
<li>Makes calls if necessary.</li>
</ul>
<h4>Leadership development</h4>
<ul>
<li>Interpreting financial statements, managing people, and the essentials of hospitality marketing and planning.</li>
<li>Includes a combination of specialized industry knowledge and leadership skills. It will allow you to learn from the best experts in the School of Hotel Administration. This certificate program consists of a mix of core courses and selective courses.</li>
</ul>
<h4>Education for Employment (EFE)</h4>
<ul>
<li>The EFE component uses a blend of locally and internationally developed hospitality courses that have been especially created to prepare local nationals for careers in the hospitality industry.</li>
<li>This six-week part of Tahseen includes approximately 260 hours of hospitality training, with many components specific to workplace readiness and better understanding of the work environment and the nature of the jobs.</li>
</ul>
<h4>General training</h4>
<p>Occurs in the first six months of the program. Each participant will rotate through the six key disciplines on property, spending between 2–3 weeks in each discipline. The six disciplines are:</p>
<ul>
<li>Rooms operations</li>
<li>Food & beverage</li>
<li>Sales & marketing (BMSC)</li>
<li>Human resources</li>
<li>Safety & security (loss prevention)</li>
<li>Finance</li>
</ul>
<h4>The specialization course</h4>
<ul>
<li>Occurs in the last six months of the program and will focus on one discipline of the participant’s choice and leadership feedback. You will complete additional required training in this discipline and begin to gain deeper knowledge and develop skills necessary to become an effective leader in this discipline.</li>
<li>The customized program includes local culture training, business English and is translated locally in Arabic so you are empowered to achieve success.</li>
<li>Through Tahseen, you will gain fundamental knowledge and exposure to a wide array of hospitality disciplines. You will train with and learn from best-in-class hospitality leaders from around the globe – developing vital skills and be part of shaping your country’s economic future.</li>
<li>Upon completing the Tahseen program, you will be an expert in a discipline you are passionate about and have pride and confidence in the accelerated career path you have chosen.</li>
</ul>
<h4>Equal opportunity statement</h4>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<h4>About Renaissance Hotels</h4>
<p>At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We’re looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Tahseen, an interdisciplinary hospitality leadership development program; aims at successfully driving increased levels of engagement and interest of Local Nationals into this ever-growing professional sector. Tahseen is a 12 – 18 month program in cooperation with Cornell University.<br>CANDIDATE PROFILE <br>Education and Experience <br>• High school diploma or GED; 4 years’ experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 2 years’ experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>CORE WORK ACTIVITIES <br>Managing Discipline Work, Projects, and Policies <br>• Coordinates and implements accounting work and projects as assigned.<br>• Coordinates, implements, and follows up on audits for all areas of property operations.<br>• Complies with Federal and State laws applying to operations procedures.<br>• Generates and provides accurate and timely results in the form of reports, presentations, etc.<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>• Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data.<br>• Balances ledgers.<br>Supporting Property Operations<br>• Works with operations teams to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution.<br>• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br>• Evaluates if discipline teams are meeting service needs and provides feedback to teams.<br>• Participates in walk-throughs on property to ensure that all areas are well maintained and preventative maintenance processes are in place.<br>• Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities.<br>• Reviews findings from comment cards and guest satisfaction results with leadership team and ensures appropriate corrective action is taken.<br>• Works with team to put sustainable work processes and systems in place that support the execution of the strategy.<br>• Reviews reports and financial statements to determine operations performance against budget.<br>• Communicates a clear and consistent message regarding departmental goals to produce desired results.<br>Managing and Monitoring Activities that Affect the Customer and Guest Experience<br>• Provides excellent customer service by being readily available/approachable for all customers and guests.<br>• Takes proactive approaches when dealing with customers and guest concerns.<br>• Extends professionalism and courtesy to customers and guests at all times.<br>• Responds timely to customer service department request.<br>• Ensures all team members meet or exceed all hospitality requirements.<br>Supporting Profitability<br>• Supports annual quality audits.<br>• Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.<br>Supporting Safety Standards and Work Procedures<br>• Implements property emergency plan.<br>• Provides a safe working environment in compliance with Occupational Safety and Health Administration/MSDS.<br>• Implements and sustains property accident prevention programs.<br>• Follows property-specific recovery plans.<br>Additional Responsibilities <br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Demonstrates self confidence, energy and enthusiasm.<br>• Manages group or interpersonal conflict.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Manages time and possesses organizational skills.<br>• Presents ideas, expectations and information in a concise, organized manner.<br>• Uses problem solving methodology for decision making and follow up.<br>• Makes calls if necessary.<br>Leadership Development<br>• Interpreting financial statements, managing people, and the essentials of hospitality marketing and planning.<br>• Includes a combination of specialized industry knowledge and leadership skills. It will allow you to learn from the best experts in the School of Hotel Administration. This certificate program consists of a mix of core courses and selective courses.<br>Education for Employment (EFE)<br>• The EFE component uses a blend of locally and internationally developed Hospitality courses that have been especially created to prepare Local nationals for careers in the hospitality industry.<br>• This six-weeks part of Tahseen includes approximately 260hrs of hospitality training, with many components specific to workplace readiness and better understanding of the work environment and the nature of the jobs.<br>General Training<br>• Occurs in the first six months of the program. Each participant will rotate through the six key disciplines on property, spending between 2 – 3 weeks in each discipline. The six disciplines are:<br>• Rooms Operations<br>• Food & Beverage<br>• Sales & Marketing (BMSC)<br>• Human Resources<br>• Safety & Security (Loss Prevention)<br>• Finance<br>The Specialization Course <br>• Occurs in the last six months of the program and will focus on one discipline of the participant’s choice and leadership feedback. You will complete additional required training in this discipline and begin to gain deeper knowledge and develop skills necessary to become an effective leader in this discipline.<br>• The customized program includes local culture training, business English and is translated locally in Arabic so you are empowered to achieve success.<br>• Through Tahseen, you will gain fundamental knowledge and exposure to a wide array of hospitality disciplines. You will train with, and lean from, best-in-class hospitality leaders from around the globe – developing vital skill and be part of shaping your country’s economic future.<br>• Upon completing the Tahseen Program, you will be an expert in a discipline you are passionate about and have pride and confidence in the accelerated career path you have chosen.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We’re looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p><h4>Job summary</h4>
<p>Tahseen, an interdisciplinary hospitality leadership development program, aims at successfully driving increased levels of engagement and interest of local nationals into this ever-growing professional sector. Tahseen is a 12–18 month program in cooperation with Cornell University.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience</strong></p>
<ul>
<li>High school diploma or GED; 4 years’ experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</li>
<li>OR</li>
<li>2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 2 years’ experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</li>
</ul>
<h4>Core work activities</h4>
<p><strong>Managing discipline work, projects, and policies</strong></p>
<ul>
<li>Coordinates and implements accounting work and projects as assigned.</li>
<li>Coordinates, implements, and follows up on audits for all areas of property operations.</li>
<li>Complies with federal and state laws applying to operations procedures.</li>
<li>Generates and provides accurate and timely results in the form of reports, presentations, etc.</li>
<li>Analyzes information and evaluates results to choose the best solution and solve problems.</li>
<li>Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data.</li>
<li>Balances ledgers.</li>
</ul>
<p><strong>Supporting property operations</strong></p>
<ul>
<li>Works with operations teams to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution.</li>
<li>Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.</li>
<li>Evaluates if discipline teams are meeting service needs and provides feedback to teams.</li>
<li>Participates in walk-throughs on property to ensure that all areas are well maintained and preventative maintenance processes are in place.</li>
<li>Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities.</li>
<li>Reviews findings from comment cards and guest satisfaction results with leadership team and ensures appropriate corrective action is taken.</li>
<li>Works with team to put sustainable work processes and systems in place that support the execution of the strategy.</li>
<li>Reviews reports and financial statements to determine operations performance against budget.</li>
<li>Communicates a clear and consistent message regarding departmental goals to produce desired results.</li>
</ul>
<p><strong>Managing and monitoring activities that affect the customer and guest experience</strong></p>
<ul>
<li>Provides excellent customer service by being readily available and approachable for all customers and guests.</li>
<li>Takes proactive approaches when dealing with customers and guest concerns.</li>
<li>Extends professionalism and courtesy to customers and guests at all times.</li>
<li>Responds timely to customer service department requests.</li>
<li>Ensures all team members meet or exceed all hospitality requirements.</li>
</ul>
<p><strong>Supporting profitability</strong></p>
<ul>
<li>Supports annual quality audits.</li>
<li>Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.</li>
</ul>
<p><strong>Supporting safety standards and work procedures</strong></p>
<ul>
<li>Implements property emergency plan.</li>
<li>Provides a safe working environment in compliance with Occupational Safety and Health Administration and MSDS.</li>
<li>Implements and sustains property accident prevention programs.</li>
<li>Follows property-specific recovery plans.</li>
</ul>
<p><strong>Additional responsibilities</strong></p>
<ul>
<li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, or in person.</li>
<li>Demonstrates self-confidence, energy, and enthusiasm.</li>
<li>Manages group or interpersonal conflict.</li>
<li>Informs and updates the executives, peers, and subordinates on relevant information in a timely manner.</li>
<li>Manages time and possesses organizational skills.</li>
<li>Presents ideas, expectations, and information in a concise, organized manner.</li>
<li>Uses problem-solving methodology for decision making and follow up.</li>
<li>Makes calls if necessary.</li>
</ul>
<h4>Leadership development</h4>
<ul>
<li>Interpreting financial statements, managing people, and the essentials of hospitality marketing and planning.</li>
<li>Includes a combination of specialized industry knowledge and leadership skills. It will allow you to learn from the best experts in the School of Hotel Administration. This certificate program consists of a mix of core courses and selective courses.</li>
</ul>
<h4>Education for employment (EFE)</h4>
<ul>
<li>The EFE component uses a blend of locally and internationally developed hospitality courses that have been especially created to prepare local nationals for careers in the hospitality industry.</li>
<li>This six-week part of Tahseen includes approximately 260 hours of hospitality training, with many components specific to workplace readiness and better understanding of the work environment and the nature of the jobs.</li>
</ul>
<h4>General training</h4>
<p>Occurs in the first six months of the program. Each participant will rotate through the six key disciplines on property, spending between 2–3 weeks in each discipline. The six disciplines are:</p>
<ul>
<li>Rooms operations</li>
<li>Food & beverage</li>
<li>Sales & marketing (BMSC)</li>
<li>Human resources</li>
<li>Safety & security (loss prevention)</li>
<li>Finance</li>
</ul>
<h4>The specialization course</h4>
<ul>
<li>Occurs in the last six months of the program and will focus on one discipline of the participant’s choice and leadership feedback. You will complete additional required training in this discipline and begin to gain deeper knowledge and develop skills necessary to become an effective leader in this discipline.</li>
<li>The customized program includes local culture training, business English and is translated locally in Arabic so you are empowered to achieve success.</li>
<li>Through Tahseen, you will gain fundamental knowledge and exposure to a wide array of hospitality disciplines. You will train with and learn from best-in-class hospitality leaders from around the globe – developing vital skills and be part of shaping your country’s economic future.</li>
<li>Upon completing the Tahseen program, you will be an expert in a discipline you are passionate about and have pride and confidence in the accelerated career path you have chosen.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place.’ In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>