Joomla Jobs in Egypt

IT Helpdesk Specialist Arabco International Group | Cairo, Egypt | Full-Time, On-SiteAbout Arabco International Group Founded in 1977, Arabco International Group is a Cairo-based trading company specializing building materials and related commodities. Through a unique business model connecting supply and demand across the trading, shipping, and production sectors of the cement industry, Arabco has built a strong global network of partners and aims to be a leading player in the international trade of cementitious and building materials.Role Overview Arabco is looking for an IT Helpdesk Specialist to join its Cairo office and support the company's day-to-day technology needs. This role is responsible for providing first-line technical support to end users, troubleshooting hardware, software, and network issues, and helping maintain reliable, well-functioning IT systems across the organization. The ideal candidate is hands-on, responsive, and comfortable managing multiple support requests in a fast-paced environment.Key Responsibilities• Respond to and resolve support tickets in a timely and professional manner• Troubleshoot hardware, software, printer, and network connectivity issues• Install, configure, and maintain desktops, laptops, and peripheral devices• Set up and manage user accounts and permissions via Active Directory• Support Microsoft Office 365 and related productivity tools• Diagnose and resolve basic networking issues (TCP/IP, DNS, DHCP, VPN)• Maintain accurate documentation of incidents, resolutions, and recurring issues• Escalate complex or unresolved issues to appropriate teams or vendors• Maintain IT inventory and ensure equipment is properly tracked and serviced• Contribute ideas and feedback to improve IT support processes and service qualityQualifications• Minimum 1+ year of experience in IT Helpdesk, Technical Support, or a related role• Hands-on experience troubleshooting hardware, software, printers, and network connectivity• Working knowledge of Windows operating systems, Microsoft Office 365, and Active Directory• Familiarity with ticketing systems and IT service management processes• Basic understanding of networking concepts (TCP/IP, DNS, DHCP, VPN)• Experience installing, configuring, and maintaining desktops, laptops, and peripherals• Strong problem-solving, analytical, and communication skills• Ability to work independently and manage multiple support requests efficiently• Bachelor's degree in Computer Science, Information Technology, Information Systems, or a related field• IT certifications (CompTIA A+, Network+, Microsoft Certifications, or equivalent) are a plus<p><strong>Additional Details</strong></p><ul><li>Number of openings: 1</li><li>Shift system: Morning only</li></ul>

Managing local/wide area network infrastructure, including routers, switches, firewalls, VPN networks, VoIP technology, and wireless networks Implementing and maintaining a passive network (fiber optic cables and Ethernet). Managing and maintaining NVR and fingerprint system. Providing specialized technical support for all company devices and software, including troubleshooting, installation, and updates. Managing and maintaining audio system, display devices, and printers. Monitoring network performance and troubleshooting connectivity, latency, and data transfer rate issues. Ensuring high-availability solutions with backup systems and failover configurations. Ensuring compliance with IT security policies and supporting audits and risk assessments. Developing and maintaining system and network architecture and configuration documentation. Extensive experience in network and low-current system architecture. • Deep understanding of passive networks and cable issues. Operational experience with surveillance camera systems and fingerprint systems. • Mastery of audio systems. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Ability to work independently and in a team. High accuracy and strong organizational skills. Advanced skills in diagnosing and repairing hardware and software faults. <p><strong>Additional Details</strong></p><ul><li>Number of vacancies: 1</li><li>Shift system: Morning shifts only</li><li>People with disabilities are welcome (visual impairment - low vision, hearing impairment - deafness)</li><li>Advantages: Health insurance, social insurance, and meals</li></ul>

Technician in Networking and Technical Support A resident of Cairo, various neighborhoods - Masaken - Matariya - Al-Salam - Marj - Tajamoa - Nasr City - Heliopolis Main duties: - Installation and maintenance of Low Current Systems. - Work on information networks: setup, maintenance, and technical support for internal and external networks. - Installation, operation, and maintenance of security, monitoring, and camera systems. - Installation and maintenance of fire alarm systems. - Provide field technical support and fault solving as quickly as possible. - Adherence to safety and quality standards during execution. Requirements: - Practical experience of at least two years in one of the mentioned fields. - Ability to read engineering drawings and implement them. - Good knowledge of networking tools and programs (Switches, Routers, Access Points). - Experience in dealing with monitoring systems (CCTV, DVR/NVR). - Preference for those with experience in approved fire alarm systems. - Ability to work in a team and withstand work pressure. Benefits: - Professional work environment supportive of development. - Opportunities for training and professional development. - Competitive salaries based on experience and competence. Additional details: - Number of vacancies: 3 - Shift system: Morning only - Benefits: Health insurance, social insurance, housing, overtime

<h2>Cairo Directorate of Agriculture Announcement for the Position of Director of Information Systems and Digital Transformation</h2><h2>Job Description</h2><h3>Job Purpose</h3><p>To provide a digital information system that aligns with digital technological development through databases, systems, and programs provided in a digital format to decision-makers, staff, and stakeholders, contributing to the efficient and effective performance of the Directorate's operations.</p><h3>Key Tasks and Responsibilities</h3><h4>General Tasks</h4><ul><li>Participates in developing the department's annual plan in alignment with the Directorate's strategy, and meets with all subordinates annually to set executive goals, operational programs, and performance rates to be achieved in the following year.</li><li>Monitors and evaluates the work of the department and its staff, ensuring completion according to agreed operational programs in terms of efficiency and effectiveness, while ensuring compliance with all systems, regulations, and policies approved by the Directorate.</li><li>Provides proposals regarding procedures, work systems, and the need for human, training, financial resources, and administrative supplies necessary to execute various tasks and activities within the department, ensuring optimal use of these resources.</li><li>Submits periodic reports related to the workflow in the department to higher levels based on issued directives or specific timeframes.</li></ul><h4>Specialized Tasks</h4><ul><li>Develops the general framework for the information systems and digital transformation plan for the Directorate in light of the state's digital transformation strategy, in coordination with the Ministry of Communications and Information Technology.</li><li>Supervises the preparation of plans, programs, projects, and initiatives related to the digital transformation of the Directorate in participation with all concerned organizational divisions within the unit, and presents them to the competent authority.</li><li>Establishes digital transformation measurement indicators to ensure the achievement of targets and the sustainability of digitization and automation processes for the Directorate's business and services.</li><li>Works to provide the necessary information infrastructure to accomplish the Directorate's tasks and activities within a technically and professionally homogeneous work environment.</li><li>Works to develop or provide the systems, applications, and databases necessary for all areas of the Directorate's work and activities, both internal and external.</li><li>Monitors the management, updating, and security of systems, applications, and databases necessary for all areas of the Directorate's work and activities, both internal and external.</li><li>Monitors the automation of the Directorate's activities and services, ensuring the provision of requirements for an advanced and integrated digital transformation system and providing necessary technical support.</li><li>Supervises the preparation of reports and statistical studies on all the Directorate's activities and services, providing them in a digital format.</li><li>Ensures that decision-makers in the Directorate, as well as its staff, are provided with the information and knowledge they need in any area of their work.</li><li>Monitors the design, management, and updating of the Directorate's website to serve as an effective communication mechanism with the public dealing with it.</li><li>Develops the training needs plan for information systems and digital transformation for Directorate staff, and coordinates with the General Administration of Human Resources to include it in the Directorate's training plan, following up on implementation, and evaluating training impact.</li><li>Monitors compliance with digital governance and information security mechanisms to achieve optimal benefit from the Directorate's digital system assets.</li><li>Performs other duties assigned related to the nature of the job.</li></ul><h2>Experience and Competencies</h2><ul><li>Sufficient knowledge of a foreign language.</li><li>Proficiency in computer use and various applications relevant to the job field.</li><li>Full familiarity with all regulations, laws, and procedures within the Directorate.</li><li>Ability to lead and direct.</li><li>Ability to develop plans and programs and monitor their implementation.</li><li>Crisis management, decision-making, and problem-solving skills.</li><li>Ability to motivate staff towards innovation and creativity.</li><li>Communication, presentation, and time management skills.</li></ul><h2>Years of Experience</h2><p>Must have spent at least one year in the immediately preceding lower-level position (B) within the state administrative apparatus, or have a total of at least sixteen years of experience matching the nature of the job from outside the state administrative apparatus.</p>

Location: Heliopolis, Cairo Employment Type: Full-time, on-site Required Experience: 10–12 years Work Arrangement: On-site; remote work is not available for this position.<br>About the Role Andersen in Egypt is seeking a highly experienced Senior Word Press Developer to join its in-house digital team. The successful candidate will lead the development of secure, scalable, and high-performing Word Press solutions. This role requires extensive hands-on technical experience, strong problem-solving skills, and the ability to guide and mentor other developers while maintaining high standards of code quality and delivery.<br><br>Key Responsibilities Lead the design, development, implementation, and maintenance of advanced Word Press websites. Develop custom Word Press themes and plugins based on business and technical requirements. Lead and mentor Word Press developers by providing technical guidance and support. Conduct code reviews and ensure compliance with development standards and best practices. Design and implement integrations with third-party platforms, systems, and APIs. Optimize websites for performance, scalability, security, accessibility, and search engine visibility. Diagnose and resolve complex technical, performance, and production issues. Establish and maintain efficient development, testing, deployment, and documentation processes. Collaborate with internal stakeholders to translate business requirements into effective technical solutions. Monitor Word Press updates, security risks, and industry developments, and recommend improvements when required. Ensure the stability, reliability, and ongoing performance of the company’s Word Press platforms.<br><br>Qualifications10–12 years of professional experience in Word Press development. Fluency in written and spoken English. A bachelor’s degree in Computer Science, Information Technology, Software Engineering, or a related field is preferred. Extensive experience in developing custom Word Press themes and plugins. Advanced knowledge of PHP, MySQL, HTML5, CSS3, Java Script, and Word Press architecture. Strong understanding of Word Press hooks, filters, custom post types, taxonomies, and database structure. Proven experience integrating Word Press with third-party APIs and external systems. Strong knowledge of website performance optimization, security, scalability, accessibility, and technical SEO. Experience managing complex or high-traffic Word Press websites. Familiarity with modern front-end development practices and tools. Experience with cloud-hosting environments, content delivery networks, caching solutions, and website-monitoring tools. Strong knowledge of secure coding practices and Word Press security standards. Strong analytical, troubleshooting, and problem-solving skills. Excellent communication and collaboration skills. Ability to manage priorities and deliver high-quality work within agreed timelines.

We’re looking for an IT Supply Chain professional with strong WMS experience to join our team and support the digitalization and optimization of warehouse operations.???? Key Responsibilities:Manage and support WMS solutions, including enhancements, upgrades, and implementations. Translate warehouse business requirements into effective WMS solutions. Optimize processes such as receiving, put-away, picking, replenishment, and inventory management. Manage integrations between WMS, ERP, TMS, and other Supply Chain systems. Coordinate with business users, IT teams, and WMS vendors to ensure smooth system performance and continuous improvement.???? Requirements:Bachelor’s degree in IT, Computer Science, Supply Chain, or a related field.5+ years of experience in IT Supply Chain applications. Strong hands-on experience with WMS platforms such as Infor, Manhattan, Körber, or similar. Strong understanding of warehouse and inventory processes. Experience with system implementation, integration, UAT, and application support. Strong analytical, problem-solving, and stakeholder management skills. FMCG / Distribution experience is a plus.???? Interested? Send us your CV or apply now!

<p>Create, modify, disable, and manage user accounts across Active Directory, Microsoft Entra ID (Azure AD), Microsoft 365, and business applications. Manage user permissions, security groups, shared mailboxes, and access requests in accordance with company policies. Support employee onboarding and offboarding, including account provisioning, access management, and IT asset allocation. Perform system updates, software deployments, security patches, and firmware upgrades. Monitor IT systems and infrastructure health and proactively resolve performance and reliability issues. Troubleshoot and resolve hardware, software, network, and user access issues. Maintain accurate IT documentation, user records, and system configurations. Follow IT security policies and best practices to ensure secure and reliable operations.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>2 3 years of experience in IT Operations, System Administration, or a related role.</li><li>Hands-on experience with Active Directory, Microsoft Entra ID, and Microsoft 365 .</li><li>Good understanding of user access management, permissions, security groups, and IT support processes.</li><li>Basic knowledge of Windows Server, networking, system troubleshooting, and IT security.</li><li>Strong troubleshooting and problem-solving skills.</li><li>Good communication and teamwork skills.</li></ul><p>Hybrid Working Model Social and Medical Insurance Flexible working Environment Transportation</p>

********* Must have IT sales background ***********<br>Job Summary:Responsible for driving revenue growth by managing strategic accounts, acquiring new clients, and expanding Quadra Tech’s portfolio within assigned markets. The role focuses on building long-term client relationships, identifying business opportunities, leading complex sales cycles, and achieving assigned sales targets. This position requires strong consultative selling skills, technical understanding of IT solutions, and the ability to manage high-value enterprise accounts.<br>Job Description:Achieve and exceed annual and quarterly sales targets. Develop and execute strategic account plans. Identify new business opportunities within existing and potential clients. Lead the full sales cycle from prospecting to closing deals. Prepare commercial proposals, tenders, and pricing strategies. Build and maintain strong, long-term client relationships. Act as the main point of contact for key accounts. Conduct regular business reviews with clients. Ensure high customer satisfaction and retention. Expand Quadra Tech’s footprint in government, enterprise, and private sectors. Identify cross-selling and upselling opportunities. Monitor market trends and competitor activities. Develop strong pipeline management and forecasting accuracy. Coordinate with technology vendors and partners. Negotiate pricing and commercial terms. Maintain strong relationships with key vendors (e.g., infrastructure, cybersecurity, software providers). Work closely with Presales, Technical, and Project teams to design tailored solutions. Coordinate with Finance for payment follow-ups and credit management. Provide regular sales reports and forecasts to management.<br>Qualifications:Bachelor’s degree in Business Administration, Engineering, Computer Science, or related field.5-8 years of experience in IT sales or technology solutions sales. Proven track record of achieving high revenue targets. Experience handling enterprise and government accounts is preferred. Strong understanding of IT infrastructure, cybersecurity, networking, or enterprise solutions. Ability to understand technical proposals and translate them into business value. Excellent negotiation and closing skills. Strong communication and presentation skills. Strategic thinking and consultative selling approach. Strong financial and commercial awareness. Ability to manage large, complex deals. Leadership skills and ability to mentor junior sales team members. Results-driven and target-oriented. High level of professionalism. Strong relationship-building skills. Ability to work under pressure and meet deadlines.

???? Please read the job description carefully and ensure your CV is fully updated Include all tools, technologies, hosting platforms, performance experience, security work, and any enterprise-level Word Press projects.<br>???? Position: Senior Word Press Developer (Enterprise & Server Optimization)???? Location: 100% Remote – Flexible, work from anywhere???? Job Type: Full‑time???? Salary: Competitive USD Salary – Get paid in USD.???? Language: Must be fluent in English???? Experience Required: 5+ years in Word Press development???? Working Hours: Aligned with the USA time zone???? Start Date: Immediate<br>???? About the Role We are hiring a highly experienced Senior Word Press Developer with deep expertise in custom Word Press development, enterprise-grade hosting environments, performance optimization, and hardened security setups. The ideal candidate has hands-on experience building, scaling, and maintaining Word Press platforms that handle high traffic, secure deployments, and complex integrations. You will lead custom development, optimize infrastructure, and work closely with engineering, product, and Dev Ops teams to deliver fast, scalable, and secure Word Press systems. Strong experience with Linux hosting, custom plugins, caching engines, cloud platforms, and debugging complex issues is essential.<br>???? Responsibilities Develop, customize, and maintain advanced Word Press websites and complex plugins. Configure and manage enterprise-level hosting (Linux, Apache/Nginx, VPS, Cloud). Optimize performance across frontend, backend, database, caching, and server layers. Implement and enforce security best practices (hardened configs, firewalls, SSL/TLS). Manage DNS, SSL certificates, deployments, backups, and monitoring tools. Troubleshoot and resolve website and server issues, including high-traffic bottlenecks. Conduct performance, scalability, and security audits regularly. Implement caching layers (Redis, Memcached, Varnish) to boost speed. Collaborate with design, development, Dev Ops, and product teams to deliver high-quality releases. Stay updated with the latest Word Press core updates, vulnerabilities, and industry best practices.<br>???? Qualifications5+ years of hands-on experience in Word Press development. Strong experience with PHP, MySQL, HTML5, CSS3, Java Script. Deep understanding of Word Press core, hooks, actions, filters, themes, and plugins. Solid experience with Linux-based hosting + Apache/Nginx. Strong knowledge of caching engines (Redis, Memcached, Varnish). Experience with CDN integrations (Cloudflare, Akamai, Fastly). Proven experience in performance optimization at both Word Press + server level. Solid understanding of security hardening, SSL/TLS, and Word Press hardening techniques. Experience with Git, version control, and release workflows. Ability to debug performance issues, slow queries, and memory leaks. Experience with cloud platforms (AWS, GCP, Digital Ocean). Strong problem-solving skills and ability to work independently.<br>⭐ Bonus Skills (Nice to Have) Experience with CI/CD pipelines and automated deployments. Familiarity with Docker or containerized environments. Experience with enterprise Word Press hosting platforms. Experience with multisite or multilingual Word Press setups. Knowledge of server monitoring tools and application performance monitoring.<br>Why Join Fekra????? ISO-Certified & ISTQB Platinum Partner – Be part of a globally recognized company.???? 100% Remote – Work from anywhere!???? Competitive Salary???? Exciting Projects – Work on cutting-edge fintech and cloud-based applications.???? Career Growth – Enjoy continuous learning and professional development.???? Flexible Work Options – Part-time and full-time remote opportunities.???? Collaborative Culture – Join a dynamic, supportive, and innovative team.

Lead the IT Automation team and delivery across RPA and Ansible. Own the enterprise automation roadmap, strategy, governance, and standards. Identify and prioritize automation opportunities based on value, feasibility, and risk. Lead end-to-end automation initiatives from design through deployment and support. Govern RPA and Ansible platforms, workflows, playbooks, credentials, scheduling, and execution. Drive automation across business processes, infrastructure, configuration, patching, monitoring, and auto-remediation. Develop reusable automation frameworks, components, and best practices. Integrate automation with ITSM, infrastructure, security, monitoring, applications, databases, and APIs. Ensure automation solutions are secure, scalable, documented, tested, and compliant. Monitor performance, troubleshoot complex issues, and continuously improve automation capabilities. Manage the automation pipeline, KPIs, benefits realization, and management reporting. Lead and develop Automation Engineers and evaluate emerging automation and AI technologies.<br><br>Requirements<br><br>Bachelor's degree in Computer Science, Engineering, IT, or a related field. Strong experience in enterprise automation and RPA. Hands-on experience with enterprise RPA platforms such as UiPath, Automation Anywhere, or Blue Prism. Strong knowledge of unattended RPA architecture, orchestration, scheduling, queues, and production support. Experience with Ansible Automation Platform and infrastructure automation. Strong scripting skills in Python and/or Power Shell. Experience with REST APIs, databases, file-based, and application integrations. Experience leading automation projects, technical teams, and governance. Experience in enterprise or regulated environments is preferred.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>About the opportunity<br><p>The Coordinator IT Support will be responsible for managing a detailed inventory of the Company’s hardware assets and keeping the inventory sheets updated. Furthermore, the Coordinator IT Support interacts with the various suppliers and vendors in order to coordinate and track the asset allocation and hardware assets to ensure compliance with vendor contracts.</p><br><br><ul><li>Plan and monitor the distribution of hardware assets</li><li>Maintain records of hardware and licenses</li><li>Configure, troubleshoot and maintain hardware and ensure IT processes are met before allocating to the vendors</li><li>Utilize remote access tools to resolve issues</li><li>Maintain a close relationship and coordinate with suppliers and Telecom providers for procurement of assets</li></ul><br>What you need to be successful<br><ul><li>Adequate command of excel</li><li>Strong organizational skills</li><li>Strong written and verbal communication skills in English.</li><li>Ability to work independently or in groups</li></ul><br>Who we are<br><p>instashop, headquartered in Dubai, is the leading online local marketplace in the UAE and Egypt . Since joining the Delivery Hero family in 2020, the global leader in online food delivery and q-commerce, instashop has been setting the standard for excellence and convenience in the region.</p><br><br><p>With a dynamic and motivated team fueled by passion and innovation, every day at instashop is an opportunity for growth and success. We champion inclusivity, diversity and collaboration, creating an environment where everyone’s achievements are celebrated and where success is the only way forward. As we continue to grow, our team keeps expanding across the UAE, Egypt and Greece, and we’re always on the lookout for new talents to join us on our success journey.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Envision Employment Solutions is currently looking for an IT &amp; Workplace Operations Manager for one of our partners, a leading Digital Bank!<br> Job Summary The IT &amp; Workplace Operations Manager owns the delivery of employee-facing IT support and the digital workplace experience across the Bank, ensuring reliable, secure, and efficient IT services for all staff.<br> This role manages the IT Service Desk, endpoint fleet, workforce identity and access management, and collaboration tools, while also supporting release and operational activities through issue resolution and environment access management.<br> Responsibilities Manage the IT Technical Support function (IT Service Desk), including L1 triage, incident resolution, and request handling for all employees.<br> Own and support the digital workplace environment, including the endpoint fleet (laptops, desktops, mobile devices) and workforce identity and access management (IAM).<br> Manage collaboration tools and platforms (e.<br>g., email, Microsoft 365/Teams, video conferencing) to ensure high availability and adoption across the organization.<br> Support software releases and operational activities through issue resolution and management of environment access.<br> Define and monitor Service Level Agreements (SLAs) for the Service Desk and workplace operations, ensuring consistent service quality.<br> Manage onboarding/offboarding processes for employee IT provisioning, including hardware, access, and application setup.<br> Ensure compliance with IT security policies across endpoints, identity management, and collaboration platforms.<br> Manage relationships with IT support vendors and workplace technology providers.<br> Lead and develop the IT support team, ensuring adequate coverage and continuous improvement of support processes.<br> Bachelor's degree in Computer Science, Information Technology, or a related field.<br> Minimum of 7 years of experience in IT service desk, end-user support, or workplace operations management, ideally within banking or financial services.<br> Strong understanding of ITIL service management practices (incident, request, and problem management).<br> Experience with identity and access management (IAM) tools and endpoint management platforms (e.<br>g., Intune, SCCM, or similar).<br> Familiarity with collaboration and productivity platforms (Microsoft 365, Teams, or similar).<br> Experience managing service desk teams and SLAs.<br> Strong customer service orientation and communication skills.<br> Understanding of IT security best practices relevant to endpoint and identity management.<br></span> </div>

Techifay :System Integrator Company Location: Heliopolis, Cairo (Full-Time – On-site) Industry: Cybersecurity | Infrastructure | Managed IT Services<br>Techifay is looking for a talented “it Sales Account Manager” to join our team with the following Responsibilities: -Responsible for developing and managing key customer accounts-Identifying new business opportunities, and driving revenue growth through selling system integration solutions including hardware, software, networking, security, and IT services. -Manage and grow a portfolio of assigned accounts to achieve sales targets-Identify new business opportunities and develop long-term customer relationshipsstrong relationship management skills-Present, promote, and sell solutions to customer needs.-Set meetings with potential clients and presents company profile & solutions offered.-Prepare proposals, quotations, and commercial offers.-Negotiate contracts and close sales deals in line with company policies.-Follow up on leads, opportunities, and customer inquiries in a timely manner.-Ensure high customer satisfaction and act as the main point of contact for clients.<br>Qualifications:3-5 years of experience in IT sales with a system integrator. Ability to communicate well and work through others. Negotiation and communication skills. If you are interested kindly send your CV on hr@techifay.com

Key Responsibilities<br>Project Planning & Scope Definition: Define project scope, goals, and deliverables that support business goals in collaboration with senior management and stakeholders.<br>Resource & Budget Management: Estimate the resources and participants needed to achieve project goals and manage project budgets and resource allocation.<br>Execution & Delivery: Plan and schedule project timelines and milestones using appropriate tools (e.g., Agile, Scrum, Waterfall).<br>Risk & Issue Management: Identify, assess, and minimize risks throughout the project lifecycle; develop mitigation and contingency plans.<br>Stakeholder Communication: Effectively communicate project expectations and updates to team members and stakeholders in a timely and clear fashion.<br>Quality Assurance: Ensure project outputs meet technical standards and quality requirements through rigorous testing and review.<br>Qualifications & Requirements<br>Education: Bachelor’s degree in Computer Science, Information Technology, or a related field.<br>Experience: 5+ years of experience in project management within an IT or tech environment.<br>Certifications: PMP (Project Management Professional), Certified Scrum Master (CSM), or Prince2 certification strongly preferred.<br>Skills: Proficiency with project management tools (e.g., Jira, Asana, MS Project), strong leadership skills, risk assessment, budget management, and deep understanding of the Software Development Life Cycle (SDLC).

Senior IT Specialist Job Purpose We are looking for an experienced Senior IT Specialist to provide reliable day-to-day IT support and ensure the smooth operation of the organization’s IT infrastructure, end-user devices, systems, and IT assets. The ideal candidate should have strong hands-on experience with Active Directory, ACCM, remote technical support, and IT stock/asset management, combined with strong troubleshooting skills and good English communication capabilities. Key Responsibilities Provide Level 1 and Level 2 technical support to employees for hardware, software, operating systems, network connectivity, and other IT-related issues. Manage and administer Microsoft Active Directory, including:Creating and managing user accounts. Managing security groups and access permissions. Password resets and account troubleshooting. User onboarding, transfers, and offboarding. Manage and support devices and endpoints through ACCM, including software deployment, configuration, troubleshooting, and monitoring. Provide remote IT support to employees across different locations using approved remote-support tools. Install, configure, maintain, and troubleshoot laptops, desktops, printers, mobile devices, and other IT equipment. Diagnose and resolve hardware, software, network, email, VPN, and system-access issues. Manage the organization's IT stock and asset inventory, including laptops, desktops, monitors, accessories, mobile devices, and other IT equipment. Maintain accurate records of IT assets, including:Asset assignment and handover. Asset returns. New equipment received. Available stock. Damaged or retired equipment. Asset movement between employees or locations. Coordinate the preparation and delivery of IT equipment for new joiners and ensure required accounts, devices, and access are ready before their start date. Handle IT equipment collection and access termination during employee offboarding. Monitor IT stock levels and highlight requirements for new equipment or replacements. Coordinate with vendors and service providers when required for hardware maintenance, warranties, repairs, or IT purchases. Maintain proper documentation of IT procedures, incidents, assets, configurations, and recurring technical issues. Ensure compliance with company IT policies, information-security requirements, and access-control procedures. Escalate complex technical or infrastructure issues to the appropriate internal teams or external service providers. Support IT-related projects, system upgrades, migrations, and infrastructure improvements when required. Provide guidance and technical support to junior IT team members when needed. Qualifications & Experience Bachelor's degree in Information Technology, Computer Science, Computer Engineering, Management Information Systems, or a related field. Typically 4–7 years of relevant IT support / IT infrastructure experience, preferably in a corporate environment. Strong hands-on experience with Microsoft Active Directory. Strong experience with ACCM / endpoint management tools. Proven experience providing remote technical support to end users. Good experience with IT asset and stock management. Strong knowledge of Windows operating systems and Microsoft Office / Microsoft 365 environments. Good understanding of networking fundamentals, including TCP/IP, DNS, DHCP, VPN, Wi-Fi, and LAN troubleshooting. Experience troubleshooting laptops, desktops, printers, peripherals, and common business applications. Familiarity with IT ticketing/helpdesk systems is preferred. Required Skills & Competencies Strong troubleshooting and problem-solving skills. Ability to diagnose technical issues systematically and provide effective solutions. Strong customer-service orientation and ability to communicate effectively with non-technical employees. Good organizational and documentation skills. Ability to manage multiple support requests and prioritize urgent incidents. Strong attention to detail, particularly when managing IT assets and user access. Ability to work independently while collaborating effectively with other IT teams. Good spoken and written English. Strong interpersonal and communication skills. Preferred Certifications The following certifications would be considered an advantage:Microsoft certifications related to Windows, Microsoft 365, Azure, or endpoint administration. Comp TIA A+ / Network+. ITIL Foundation. Relevant endpoint-management or infrastructure certifications.

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.<br> Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <h4>Job purpose</h4> <p>The IT Supervisor oversees the daily operations of the IT department, ensures the stability and security of the company’s network infrastructure, and manages the IT support team. This role is critical in maintaining high system availability, managing hardware/software deployments, and supporting the technological needs of the Ras El Hekma property.</p> <h4>Key responsibilities & duties</h4> <p><strong>1. Infrastructure & system maintenance</strong><br> Supervise the installation, configuration, and maintenance of servers, networks (LAN/WAN), Wi-Fi, and telecommunications systems.<br> Monitor system performance to ensure maximum uptime and resolve technical bottlenecks immediately.<br> Manage backup procedures, disaster recovery plans, and data integrity protocols.</p> <p><strong>2. Team leadership & helpdesk support</strong><br> Lead, mentor, and schedule the daily tasks of the IT technical support team.<br> Act as the escalation point for complex technical issues reported by staff or guests.<br> Ensure technical support tickets are resolved efficiently and within agreed service levels (SLAs).</p> <p><strong>3. Security & compliance</strong><br> Implement and enforce company cybersecurity policies, firewalls, antivirus compliance, and access controls.<br> Conduct regular system audits to identify potential vulnerabilities or unauthorized software installations.</p> <p><strong>4. Inventory & vendor management</strong><br> Maintain an accurate inventory of all hardware assets, software licenses, and IT peripherals.<br> Coordinate with external IT vendors and internet service providers (ISPs) for procurement, maintenance, and system upgrades.</p> <h4>Qualifications</h4> <h4>Job requirements & qualifications</h4> <p><strong>Education:</strong> Bachelor’s degree in Computer Science, Information Technology, or a related field.<br> <strong>Experience:</strong> 3–5 years of experience in IT support, with at least 1–2 years in a senior or supervisory capacity (experience in hospitality or large-scale property operations is a strong plus).<br> <strong>Technical certifications:</strong> CCNA, MCSA, CompTIA Network+/Security+, or ITIL certifications are highly preferred.<br> <strong>Core skills:</strong><br> - Strong knowledge of network administration, active directory, firewalls, and VoIP systems.<br> - Excellent troubleshooting skills across Windows/macOS environments and hardware.<br> - Strong leadership, time management, and communication skills in both English and Arabic.</p> <h4>Additional information</h4> <p><strong>Your team and working environment:</strong><br> In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.<br> Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p> <p><strong>Our commitment to diversity & inclusion:</strong><br> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

Job Purpose:<br>This role serves as the process owner of all assurance activities related to the availability, integrity, and confidentiality of customer, business partner, employee, and business information in compliance with the organisation's information security policies. A key element of the role is working with management to determine acceptable levels of risk for the organisation. This position is responsible for establishing and maintaining a corporate-wide information security management program to ensure that information assets are adequately protected. The role will also be responsible for the implementation of different security solutions to ensure compliance with the different applicable security and risk standards in the Kingdom of Saudi Arabia and other geographies that we will operate in.<br>Key Accountabilities:<br>Develop, implement, and monitor a strategic, comprehensive enterprise information securityand IT risk management program Full abreast with the SAMA IT risk framework and ensure all implementation is in full compliance with the framework, regulations, and guidelines Work directly with the business units to facilitate risk assessment and risk management processes Develop and enhance an information security management framework Understand and interact with related disciplines through committees to ensure the consistentapplication of policies and standards across all technology projects, systems, and services Provide leadership to the enterprise&#39;s information security organization Advise the leadership team on the appropriate administration of information security standards,assisting them in developing plans within their business units to manage these risks effectivelyby understanding the fundamental aspects of their business objectives. Partner with business stakeholders across the company to raise awareness of riskmanagement concerns Assist with the overall business technology planning, providing current knowledge and futurevision of technology and systems Manage institution-wide information security governance processes, chair the Information Security Advisory Committee and lead Information Security Liaisons in the establishment of aninformation security program and project priorities. Perform risk assessments that address security threats, changes to systems and/orapplications, process improvement initiatives, supplier assessments (including downstreamoutsourcers) and other requests from the business. Develop and implement a comprehensive cloud strategy, selecting between public, private, or hybrid cloud models Oversee the allocation of compute, storage, and networking resources using Infrastructure as Code (IaC) to ensure consistency and prevent & configuration drift". Monitor cloud usage and spending to identify underutilized resources, right-sizing instances toensure the cloud investment remains cost-effective. Establish real-time monitoring and alerting systems to proactively detect and resolveperformance bottlenecks or system failures. Implement robust security protocols, including Identity and Access Management (IAM), dataencryption, and regular audits to maintain compliance with industry standards Establish annual and long-range security and compliance goals, define security strategies,metrics, reporting mechanisms and program services; and create maturity models and aroadmap for continual program improvements. Mature and operationalise various GRC capability areas such as enterprise security riskmanagement, compliance management, policy management, 3rd party risk management, andmetrics and reporting. Drive remediation activities from identification, remediation plan, and closure. Hold ownersaccountable for delivery of remediation solutions within the agreed upon/reasonable SLA. Manage BCP/DRP and Incident Response procedures, tests, and audits. Interface with internal and external auditors to articulate security controls when appropriate. Assess and communicate all security risks associated with purchases or practices performedby the company. Work with internal stakeholders across the business to identify, assess, report, track, andremediate risks and support the development of risk mitigation strategies. Make risk-based decisions and trade-offs impacting annual investment strategies and projectprioritisation. Maintain a strong understanding of risk management methodologies and frameworks. Understand business processes, regulations, and controls and develop meaningful tests toensure controls are operating effectively. Perform operational deep dives on compliance-related processes and systems. Identify, gather, track, and report key risk indicators. Work with partners to identify the root cause of issues. Identify potential risks and develop protocols that staff must follow to reduce or manage those risks. Implementing and overseeing the organisation’s cybersecurity program Aligning cybersecurity and business objectives Maintain PCI compliance of the organisation. Working closely with the cybersecurity team Monitoring Incident Response Activities Managing business continuity and disaster recovery Managing the governance and setup of Cloud Infrastructure Promoting a culture of strong information security Managing vendor relationships Utilising cybersecurity budgets effectively Providing awareness and training<br>Job Requirements:<br>Professional security management certification is mandatory (CISSP/CCSP/CISM/CISA) Degree in business administration or a technology-related (computer science or Computer Engineering) field required. 7+ years of experience in Information/Cybersecurity or IT Risk Management Strong knowledge of Cloud computing/Elastic computing across virtualised environments Minimum of 7 years of experience in a combination of risk management, information security and IT jobs Knowledge of common information security management frameworks, such as ISO/IEC 27001 and NIST. Excellent written and verbal communication skills and high level of personal integrity Innovative thinking and leadership with an ability to lead and motivate cross- functional, interdisciplinary teams Experience with contract and vendor negotiations and management, including managed services. Specific experience in Agile (scaled) software development or other best-in-class development practices.

We are looking for an IT Engineer with 2-3 years of experience to join our team. The ideal candidate should have solid knowledge of IT systems, electronic payment gateways, and low-current systems in general, with the ability to provide technical support and troubleshoot day-to-day technical issues.<br><br>Key Responsibilities<br><br>Provide technical support and troubleshooting for hardware, software, and network-related issues Handle and support electronic payment gateways and ensure their proper operation Support and troubleshoot low-current systems and related technical solutions Monitor system performance and identify technical issues proactively Install, configure, and maintain IT equipment and systems Coordinate with external vendors and service providers when required Maintain proper documentation of IT systems, issues, and maintenance activities Ensure IT systems and equipment are functioning efficiently and securely Provide day-to-day technical assistance to employees and resolve IT-related problems<br><br>Requirements<br><br>Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field2-3 years of relevant experience in ITGood understanding of electronic payment gateways Good knowledge of low-current systems and related technologies Strong troubleshooting and problem-solving skills Good communication and coordination skills Ability to work independently and manage multiple technical issues<br><br>Benefits<br><br>Job Details<br><br>Location: Maadi, Cairo Working Hours: 8:00 AM - 4:00 PMDays Off: Friday & Saturday Employment Type: Full-time

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>PHP Developer – Custom Frameworks &amp; Laravel</p><br><p>Job Overview<br>We are looking for a skilled PHP Developer with strong experience building and maintaining web applications using custom PHP frameworks, as well as familiarity with Laravel. The ideal candidate should be comfortable working with existing codebases, understanding custom architecture, writing clean and maintainable PHP code, and contributing to both new development and ongoing system improvements.</p><br><p>Key Responsibilities<br>Develop, maintain, and enhance PHP-based web applications.<br>Work with custom-built PHP frameworks and understand existing application architecture.<br>Build new features, fix bugs, and optimize application performance.<br>Work with Laravel-based components or projects when needed.<br>Write clean, secure, reusable, and well-documented code.<br>Integrate third-party APIs, payment gateways, and external services.<br>Work with PostgreSQL or other relational databases to design, query, and optimize data.<br>Troubleshoot application issues and provide timely resolutions.<br>Collaborate with designers, front-end developers, project managers, and other team members.<br>Follow best practices for security, scalability, and performance.<br>Participate in code reviews and contribute to improving development standards.<br>Required Skills &amp; Qualifications<br>Strong experience with PHP development.<br>Hands-on experience working with custom PHP frameworks or legacy PHP systems.<br>Familiarity with Laravel framework, including routing, controllers, models, migrations, and Blade templates.<br>Good understanding of object-oriented programming principles.<br>Experience with PostgreSQL, SQL queries, and database optimization.<br>Knowledge of HTML, CSS, JavaScript, AJAX, and jQuery.<br>Experience integrating REST APIs and third-party services.<br>Ability to debug, refactor, and improve existing code.<br>Understanding of version control systems such as Git.<br>Strong problem-solving skills and attention to detail.<br>Preferred Skills<br>Experience with MVC architecture.<br>Knowledge of Composer and PHP package management.<br>Experience with Laravel Eloquent ORM.<br>Familiarity with front-end frameworks such as Vue.js, React, or Bootstrap.<br>Basic understanding of server environments, hosting, cPanel, Linux, or Apache/Nginx.<br>Experience improving legacy applications.<br>Knowledge of web security best practices.<br>Experience with SSRS / SQL Server Reporting Services is a plus.<br>Experience<br>Prior experience working with custom frameworks, legacy platforms, or Laravel-based applications is a strong plus.<br>Education<br>Bachelor’s degree in Computer Science, Information Technology, Software Engineering, or equivalent practical experience.</p><br><p>Ideal Candidate<br>The ideal candidate is a practical PHP developer who can quickly understand custom codebases, work independently, and build reliable web applications. They should be flexible enough to work with both legacy/custom frameworks and modern Laravel practices.</p><br><p>Job Type<br>Full-time</p><br> </div>

<ul><li><p>Execute end-to-end procurement processes, ensuring accuracy in data recording and communication with internal users, vendors, and suppliers.</p></li><li><p>Supervise Information Technology inventory and monitor vendor management.</p></li><li><p>Operational Induction to the new team member.</p></li><li><p>Creating / Updating Documentation, knowledge database and SOP's.</p></li><li><p>Attend S1 User calls, High Priority &amp; Level 2 calls.</p></li><li><p>Take over unresolved calls if L1 support engineers are busy with other calls and resolve. In case of non-resolution, escalate to concerned stakeholders / vendors.</p></li><li><p>Ensure calls are updated with meaningful &amp; correct data and on time.</p></li><li><p>Follow-up on the activities assigned to desktop team on the floor.</p></li><li><p>Verify the Helpdesk related report, ensure timely outage communication (SMS/Mail).</p></li><li><p>TL should review the quality of the tickets logged/updated in Service Desk as well as in Service Center.</p></li><li><p> End-user Communication (incase of delays, updates, etc).</p></li><li><p>Timely Submission of Desktop related activities.</p></li><li><p> Maintains integrity, security and confidentiality of all sensitive information and the physical security of the customer operations.</p></li><li><p>Informs Management of security&nbsp;breaches.</p></li><li><p>Adheres to "Standards of Business conduct".</p></li><li><p>Awareness of Information sharing.</p></li><li><p>Adhere to the organization’s environment, health, and safety policies, objectives, and guidelines.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>2 - 4 years of experience.</p></li><li><p>Bachelor's degree in Computer Science / Information System.</p></li><li><p>CCNA and MCSA certifications are a bonus point.</p></li><li><p>Good understanding of ticketing tools, network and inventory management.</p></li><li><p>English is a must.</p></li><li><p>Excellent verbal, written communication and interpersonal skills.</p></li><li><p>Must be able to effectively handle multiple projects simultaneously in a deadline driven environment.</p></li></ul><p></p>