Jobs For Faculty Of Commerce Graduates English in Egypt

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Role Summary: We are looking for a Key Account Manager to join our team and be part of our growth. The purpose of this role is to manage, grow, and consolidate orders towards our strategic partners. This role will work to build very strong and solid relationships with key accounts, maximize their potential and improve their performance, deliver on their needs and requests, give them insights, and negotiate deals and special contractual terms. What s On Your Plate? Build and maintain effective long-term relationships and a high level of satisfaction with key senior-level decision-makers and influencers at an assigned group of customer accounts that may include major strategic customers within a geographic or industry focus. Identify, develop, and typically close new sales opportunities. Create demand for the organization's products and services by raising their profile with customers. Achieve revenue targets by increasing revenue spend per account. Conduct regular status and strategy meetings with the customer's senior management to understand their needs and link them to the organization's product/service strategies. Service quality need to be consistent for all the brands. Maintain continuous business relationship with clients/ restaurants Provide excellent service and support in order to build strong relationship and resolving operational issues between clients/ restaurant and company. Optimize the restaurant content (MOA, Delivery time). Maintain regular relationships with various stakeholders from the brand Provide quarterly reviews to partners to showcase the areas of growth and areas of potential improvement. Provide and maintain high service levels to the brands to ensure a seamless experience to both customers and partners. Work internally with the various departments to ensure all requirements of brand is met. Update and maintain a track record of all activities related to the brand on SalesForce.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications</h2><p>What Did We Order? Minimum 3-5 years full time professional experience in related field. Previous experience working in an e-commerce or FMCG company is a plus In-depth Knowledge of Food Industry Market and e-commerce. Able to analyze data and sales statistics and curate a solution Proficient in Excel Excellent verbal and written communication skills</p><p></p></section>

‏⁦job description<br>The ideal candidate will help drive our sales operations by approaching new inbound and outbound customers tactically, offering our wide range of solutions and services, and helping them choose what better fits their business needs.<br>Software Sales experience is a must.<br>Responsibilities<br>Identify new businesses and reach out to create interest<br>Generate and qualify new leads<br>Contact potential clients who already shown interest by registering on our free trial to show them the value<br>Prospect new business for e-commerce solutions<br>Educate customers on the value of the solutions<br>Ask qualifying questions and position solutions that best fit customer needs<br>Use sales ERP to ensure direction in the sales cycle<br>Follow up with merchants to further educate and solidify their business plans<br>Attend product training classes to sharpen industry knowledge<br>Cultivate solid relationships and drive customer satisfaction<br>Work with the support team to create and manage excellent customer experiences<br>Qualifications<br>2+ years of experience within selling software solutions “B2B” and lead generation environment<br>Excellent communicator on the phone, email, messaging apps, and face to face!<br>Energetic and hard worker<br>Self-discipline and Pressure management<br>Strong interpersonal skill<br>Team Player

‏⁦job description<br>The ideal candidate will help drive our sales operations by approaching new inbound and outbound customers tactically, offering our wide range of solutions and services, and helping them choose what better fits their business needs.<br>Software Sales experience is a must.<br>Responsibilities<br>Identify new businesses and reach out to create interest<br>Generate and qualify new leads<br>Contact potential clients who already shown interest by registering on our free trial to show them the value<br>Prospect new business for e-commerce solutions<br>Educate customers on the value of the solutions<br>Ask qualifying questions and position solutions that best fit customer needs<br>Use sales ERP to ensure direction in the sales cycle<br>Follow up with merchants to further educate and solidify their business plans<br>Attend product training classes to sharpen industry knowledge<br>Cultivate solid relationships and drive customer satisfaction<br>Work with the support team to create and manage excellent customer experiences<br>Qualifications<br>2+ years of experience within selling software solutions “B2B” and lead generation environment<br>Excellent communicator on the phone, email, messaging apps, and face to face!<br>Energetic and hard worker<br>Self-discipline and Pressure management<br>Strong interpersonal skill<br>Team Player

Key Accountabilities:<br>Develop and execute the mortgage sales strategy to achieve portfolio growth and revenue targets. Lead, coach, and manage the mortgage sales team to maximize productivity and performance. Drive the achievement of sales KPIs, budgets, and profitability objectives. Expand the Bank’s market presence by developing relationships with real estate developers, brokers, and referral partners. Monitor sales pipeline, portfolio performance, and market trends to identify growth opportunities. Ensure a high standard of customer service throughout the mortgage sales journey. Collaborate with Credit, Operations, Risk, and Legal teams to ensure efficient processing and timely disbursement. Ensure full compliance with the Bank’s policies, credit guidelines, and regulatory requirements. Prepare and present sales performance reports, forecasts, and business insights to senior management. Identify and implement initiatives to improve sales processes, customer acquisition, and overall business performance.<br>Qualifications & Experience:<br>Bachelor’s degree in Commerce, Business Administration, Accounting or its equivalence.10+ years of experience in sales or any related field of work, banking experience is a plus.

‏⁦‏⁦⁩job description<br>The ideal candidate will help drive our sales operations by approaching new inbound and outbound customers tactically, offering our wide range of solutions and services, and helping them choose what better fits their business needs.<br>Software Sales experience is a must.<br>Responsibilities<br>Identify new businesses and reach out to create interest<br>Generate and qualify new leads<br>Contact potential clients who already shown interest by registering on our free trial to show them the value<br>Prospect new business for e-commerce solutions<br>Educate customers on the value of the solutions<br>Ask qualifying questions and position solutions that best fit customer needs<br>Use sales ERP to ensure direction in the sales cycle<br>Follow up with merchants to further educate and solidify their business plans<br>Attend product training classes to sharpen industry knowledge<br>Cultivate solid relationships and drive customer satisfaction<br>Work with the support team to create and manage excellent customer experiences<br>Qualifications<br>2+ years of experience within selling software solutions “B2B” and lead generation environment<br>Excellent communicator on the phone, email, messaging apps, and face to face!<br>Energetic and hard worker<br>Self-discipline and Pressure management<br>Strong interpersonal skill<br>Team Player

instashop, headquartered in Dubai, is the leading online local marketplace in the UAE and Egypt . Since joining the Delivery Hero family in 2020, the global leader in online food delivery and q-commerce, instashop has been setting the standard for excellence and convenience in the region.<br><br>With a dynamic and motivated team fueled by passion and innovation, every day at instashop is an opportunity for growth and success. We champion inclusivity, diversity and collaboration, creating an environment where everyone’s achievements are celebrated and where success is the only way forward. As we continue to grow, our team keeps expanding across the UAE, Egypt and Greece, and we’re always on the lookout for new talents to join us on our success journey.<br><br>Job Description<br><br>As a Live Ops Advisor you will provide exceptional customer service and support to our on ground team. The primary responsibility of this role is to ensure the timely resolution of all rider and picker related issues and to provide guidance and support to riders throughout their order journey.<br><br>Respond promptly and professionally to rider and picker inquiries related to deliveries, payments, technical issues, and complaints through calls, emails, and chat Look into any orders that may need attention and support riders and pickers in handling orders efficiently and troubleshoot issues affecting order fulfillment Identify and escalate repeated patterns of failure points, system-related concerns, or operational inefficiencies to the Escalations team or relevant stakeholders Provide remote support with basic technical troubleshooting related to order management systems, applications, and connectivity issues Maintain accurate records of rider and picker interactions, issue resolutions, and compliance reports to ensure operational transparency and accountability Work closely with the operations and customer service teams to refine support workflows, reduce friction in order handling, and drive operational excellence<br><br>Qualifications<br><br>High school diploma or equivalent; bachelor's degree preferred. Minimum 1+ years of experience in rider support or dispatch roles Strong communication skills in English and Arabic, both verbal and written Ability to work flexible hours, including weekends and holidays Strong problem-solving skills and attention to detail Ability to work independently and as part of a team Ability to work in a fast-paced, dynamic environment with changing priorities and multiple tasks

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Mission <br><p><b>JOB PURPOSE:&nbsp;</b></p><br><br><p>The Sr Fraud Controller is responsible for leading small fraud control teams while performing the full range of duties assigned to a Fraud Controller. The role is responsible for providing a high level of customer service to all passengers while carrying out revenue protection, crowd control, and operational support duties. The role also includes providing assistance and information to customers, supporting bus replacement services, reporting faults on stations and trains, and ensuring compliance with revenue protection procedures and operational standards.&nbsp;</p><br><br> Profile <br><p><b>RESPONSIBILITIES/DUTIES&nbsp;</b></p><br><br><p><b>Team Leadership &amp; Operational Supervision</b></p><br><br><p>•Conduct sign-on and operational briefings for team members and ensure compliance with uniform requirements.&nbsp;</p><br><br><p>•Monitor service delivery and lead Controllers to achieve committed performance targets.&nbsp;</p><br><br><p>•Support team members during operational activities and ensure compliance with operational procedures and standards.&nbsp;</p><br><br><p>•Support colleagues and operations teams during degraded operations and emergency scenarios.&nbsp;</p><br><br><p>•Participate in operational training sessions and exercises as required.&nbsp;</p><br><br><p>•Support the de-escalation of tense situations and prevent escalation that may lead to conflicts or injuries.</p><br><br><p><b>Fraud Awareness, Revenue Protection &amp; Cash Handling</b></p><br><br><p>•Conduct undercover journeys on trains to identify and address revenue protection issues, vandalism, anti-social behavior, and non-compliance with the Rules of Carriage, including restrictions related to smoking, eating, and designated train sections.&nbsp;</p><br><br><p>•Follow revenue protection procedures, rules, and associated by-laws applicable to staff and passengers.&nbsp;</p><br><br><p>•Carry out ticket inspection activities on trains and in stations using Portable Checking and Vending Machines capable of reading, analyzing, and determining ticket validity.&nbsp;</p><br><br><p>•Issue penalty fares to passengers traveling without a valid ticket, attempting to evade the correct fare, or violating applicable by-laws.&nbsp;</p><br><br><p>•Ensure the security of fine books, PCVM machines, cash, tickets, and all equipment under assigned responsibility.&nbsp;</p><br><br><p>•Communicate tariff changes and revenue-related updates to passengers and relevant departments.&nbsp;</p><br><br><p>•Remain accountable for cash handling activities during assigned duties.&nbsp;</p><br><br><p>•Perform cash consolidation activities at the end of shifts.</p><br><br><p><b>Operations Support &amp; Customer Service</b></p><br><br><p>•Provide a high standard of customer service and proactive passenger information.&nbsp;</p><br><br><p>•Explain the operation of fare machines, elevators, and other station equipment to passengers when required.&nbsp;</p><br><br><p>•Provide mobility assistance to passengers when required.&nbsp;</p><br><br><p>•Assist in crowd management activities and minimize queuing at station gate lines.&nbsp;</p><br><br><p>•Report faults, operational irregularities, and issues related to non-compliance with operational procedures, safety standards, and work instructions.</p><br><br><p><b>Safety, Security &amp; Incident Reporting</b></p><br><br><p>•Apply a positive safety culture within trains and stations.&nbsp;</p><br><br><p>•Report potential safety hazards and take appropriate action when required.&nbsp;</p><br><br><p>•Report operational incidents, serious offenses, and security concerns promptly to supervisors.&nbsp;</p><br><br><p>•Follow instructions and guidance provided by supervisors and management.&nbsp;</p><br><br><p>•Carry out any additional duties or assignments delegated by superiors.</p><br><br><p><b>Safety Responsibilities</b></p><br><br><p>•Promote a positive safety culture within the workplace and attend any safety-related meetings or briefings as required within the job role.&nbsp;</p><br><br><p>•Comply with the requirements of RDMC RQHSE Policy and Safety Management System.&nbsp;</p><br><br><p>•Be mindful that Safety, Security, and Environmental protection are everyone’s responsibility.&nbsp;</p><br><br><p>•All staff members are accountable for reporting and intervening in any Safety, Security, or Environmental violations.</p><br><br><p><b>ESSENTIAL QUALIFICATIONS, KNOWLEDGE &amp; EXPERIENCE</b></p><br><br><p><b>QUALIFICATIONS:</b></p><br><br><p>•Bachelor’s degree in commerce, Accounting, Finance, or related field.</p><br><br><p>•Proficiency in Arabic; basic English communication skills are preferred.</p><br><br><p><b>KNOWLEDGE:</b></p><br><br><p>•Knowledge of revenue protection procedures, operational control practices, and customer service standards.&nbsp;</p><br><br><p>•Understanding of operational safety procedures, incident reporting, and crowd management practices.&nbsp;</p><br><br><p>•Knowledge of ticket inspection systems, cash handling procedures, and operational reporting requirements.&nbsp;</p><br><br><p>•Good communication, leadership, and conflict-resolution skills.</p><br><br><p><b>EXPERIENCE</b>:</p><br><br><p>•3-5 years of experience in customer service, transport operations, security, or revenue protection activities.</p><br><br><p><b>DESIRED BEHAVIORS &amp; EXPERIENCES</b></p><br><br><p>•Operational Leadership: Leads operational teams effectively while ensuring compliance with procedures and performance expectations.&nbsp;</p><br><br><p>•Customer Focus: Delivers professional and courteous service to passengers while maintaining operational standards.&nbsp;</p><br><br><p>•Safety Commitment: Promotes safe working practices and actively reports safety or security concerns.&nbsp;</p><br><br><p>•Integrity &amp; Accountability: Handles revenue protection and cash-related responsibilities with honesty and professionalism.&nbsp;</p><br><br><p>•Conflict Management: Responds calmly and professionally to tense situations to prevent escalation and maintain a safe environment.&nbsp;</p><br><br><p>•Teamwork: Cooperates effectively with colleagues and supports operational requirements during normal and emergency situations.</p><br><br><br> </div>

Company Description Tulipe is a home-grown Egyptian brand that has been bringing premium home goods and housewares to households across Egypt since 1999. The company has expanded into a retail chain of 18 stores across Cairo, Alexandria, Mansoura, and the North Coast, partnering with leading international brands to deliver quality and authenticity. A diverse team of over 250 professionals in retail, operations, marketing, finance, logistics, and e-commerce work together to improve everyday home life for customers. As Tulipe continues to grow both in-store and online, it seeks team members who care deeply about product quality, customer experience, and ethical business practices.<br>Key Responsibilities:Identify, approach, and onboard new HORECA clients (hotels, restaurants, catering companies, cafés) for tableware and kitchenware products Manage and grow relationships with existing HORECA accounts, ensuring high retention and repeat business Present product catalogs, samples, and customized solutions to chefs, F&B directors, purchasing managers, and hotel/restaurant owners Prepare and negotiate commercial offers, pricing, and contracts in line with company policy Achieve monthly/quarterly/annual sales targets for the HORECA segment Conduct market research to identify new HORECA prospects, competitor activity, and emerging trends Coordinate with the supply chain/logistics team to ensure timely delivery and after-sales support Attend industry trade shows, hospitality exhibitions, and networking events to generate leads Prepare regular sales reports, forecasts, and pipeline updates for management Work closely with the product/purchasing team to recommend products suited to HORECA client needs Qualifications & Requirements Bachelor's degree in Business Administration, Marketing, Hospitality Management, or a related field2–5 years of sales experience, preferably within HORECA, hospitality supplies, tableware/kitchenware, or FMCG channels Proven track record of achieving sales targets and building B2B client relationships Strong network or familiarity with hotels, restaurants, and catering businesses is a strong advantage Excellent negotiation, presentation, and communication skills Ability to travel regularly for client visits, site meetings, and trade events Proficiency in MS Office (Excel, Power Point) Fluency in Arabic and English

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>About the opportunity<br><p>As a Sr. Coordinator Marketing you will be responsible for promoting the company's services through marketing campaigns. This role involves researching, analyzing, &amp; developing marketing strategies &amp; campaigns to increase sales, while supporting content management. You must be able to collaborate with various departments to ensure that all marketing efforts are aligned with the company's overall goals and objectives.</p><br><br><ul><li>Developing and implementing marketing strategies that align with the company's goals and objectives</li><li>Conducting market research and analyzing data to identify trends and opportunities</li><li>Creating and managing marketing campaigns across various channels, including social media, CRM and print</li><li>Writing and producing visual content for various marketing materials, including social media captions and stories, content and push notifications</li><li>Collaborating with other departments, such as commercials and campaigns to ensure that marketing efforts are aligned with overall business goals</li><li>Tracking and analyzing the performance of marketing campaigns and producing actionable insights and recommendations</li><li>Staying up-to-date with industry trends and developments, and incorporating them into marketing strategies and content</li><li>Handle social media boosting and paid advertising across platforms like Facebook, Instagram and TikTok.</li></ul><br>What you need to be successful<br><ul><li>Bachelor's degree in Marketing, Communications, or a related field</li><li>Minimum 1+ years experience in marketing with proven work experience in social media management/marketing</li><li>Experience with paid social media campaigns</li><li>Fluency in English &amp; Arabic both written &amp; verbal; articulate, with excellent communication and content writing skills</li><li>Proficiency with Microsoft Office for producing reports &amp; presentations</li></ul><br>Who we are<br><p>instashop, headquartered in Dubai, is the leading online local marketplace in the UAE and Egypt . Since joining the Delivery Hero family in 2020, the global leader in online food delivery and q-commerce, instashop has been setting the standard for excellence and convenience in the region.</p><br><br><p>With a dynamic and motivated team fueled by passion and innovation, every day at instashop is an opportunity for growth and success. We champion inclusivity, diversity and collaboration, creating an environment where everyone’s achievements are celebrated and where success is the only way forward. As we continue to grow, our team keeps expanding across the UAE, Egypt and Greece, and we’re always on the lookout for new talents to join us on our success journey.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Providing excellent service every time is part of our mission to become the world’s most customer-centric company. As a Support &amp; Ops Specialist you exemplify our Customer Service Mission Statement by using operational expertise to assist the EU network with technical skills, process improvement initiatives and customer escalations.<br>Key job responsibilities<br>- Listen closely to customers; understand, paraphrase and prioritise customer needs before providing appropriate solutions<br>- Communicate with customers using verbal and written communication methods, ensuring accuracy and concision.<br>- Utilise conflict resolution and decision making skills as applicable to customer, demonstrate highly effective listening skills and patience<br>- Be aware of and adhere to applicable company policies when dealing with customer interactions<br>- Facilitate flow of information between Amazon Freight and our external customers, proactively resolving any potential issues that impacts customer experience and performance delivery<br>- Maintain knowledge of resources and operational procedures<br>- Collaborate with team members to strive for continuous improvement<br>- Work independently on projects or tasks to identify and resolve issues<br>A day in the life<br>A Support &amp; Ops Specialist facilitates flow of information between Amazon Freight and our external customers, proactively resolving any potential issues that impacts customer experience and performance delivery. A Support &amp; Ops Specialist provides proactive and timely resolution to any issue in hand by researching &amp; querying internal tools, by taking real-time decisions and having an effective communication with the stakeholders (verbal and written) that build rapport.<br>- 1+ years of working with computers and Microsoft Office (including Outlook, Word, and Excel) experience<br>- Speak, write, and read fluently in English<br>- Work 40 hours/week, and overtime as required<br>- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays<br>- Bachelor's degree<br>- - Advanced proficiency in both written and verbal in Spanish (Minimum B2 Common European Framework of Reference, CEFR)<br>- Experience in data analysis and reporting<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Providing excellent service every time is part of our mission to become the world’s most customer-centric company. As a Support &amp; Ops Specialist you exemplify our Customer Service Mission Statement by using operational expertise to assist the EU network with technical skills, process improvement initiatives and customer escalations.<br>Key job responsibilities<br>- Listen closely to customers; understand, paraphrase and prioritise customer needs before providing appropriate solutions<br>- Communicate with customers using verbal and written communication methods, ensuring accuracy and concision.<br>- Utilise conflict resolution and decision making skills as applicable to customer, demonstrate highly effective listening skills and patience<br>- Be aware of and adhere to applicable company policies when dealing with customer interactions<br>- Facilitate flow of information between Amazon Freight and our external customers, proactively resolving any potential issues that impacts customer experience and performance delivery<br>- Maintain knowledge of resources and operational procedures<br>- Collaborate with team members to strive for continuous improvement<br>- Work independently on projects or tasks to identify and resolve issues<br>A day in the life<br>A Support &amp; Ops Specialist facilitates flow of information between Amazon Freight and our external customers, proactively resolving any potential issues that impacts customer experience and performance delivery. A Support &amp; Ops Specialist provides proactive and timely resolution to any issue in hand by researching &amp; querying internal tools, by taking real-time decisions and having an effective communication with the stakeholders (verbal and written) that build rapport.<br>- 1+ years of working with computers and Microsoft Office (including Outlook, Word, and Excel) experience<br>- Speak, write, and read fluently in English<br>- Work 40 hours/week, and overtime as required<br>- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays<br>- Bachelor's degree<br>- - Advanced proficiency in both written and verbal in French (Minimum B2 Common European Framework of Reference, CEFR)<br>- Experience in data analysis and reporting<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Providing excellent service every time is part of our mission to become the world’s most customer-centric company. As a Support &amp; Ops Specialist you exemplify our Customer Service Mission Statement by using operational expertise to assist the EU network with technical skills, process improvement initiatives and customer escalations.<br>Key job responsibilities<br> Listen closely to customers; understand, paraphrase and prioritise customer needs before providing appropriate solutions<br> Communicate with customers using verbal and written communication methods, ensuring accuracy and concision.<br> Utilise conflict resolution and decision making skills as applicable to customer, demonstrate highly effective listening skills and patience<br> Be aware of and adhere to applicable company policies when dealing with customer interactions<br> Facilitate flow of information between Amazon Freight and our external customers, proactively resolving any potential issues that impacts customer experience and performance delivery<br> Maintain knowledge of resources and operational procedures<br> Collaborate with team members to strive for continuous improvement<br> Work independently on projects or tasks to identify and resolve issues<br>A day in the life<br>A Support &amp; Ops Specialist facilitates flow of information between Amazon Freight and our external customers, proactively resolving any potential issues that impacts customer experience and performance delivery. A Support &amp; Ops Specialist provides proactive and timely resolution to any issue in hand by researching &amp; querying internal tools, by taking real-time decisions and having an effective communication with the stakeholders (verbal and written) that build rapport.<br>- 1+ years of customer service experience<br>- Speak, write, and read fluently in English<br>- Experience with Microsoft Office products and applications<br>- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays<br>- Speak, write, and read fluently in German<br>- Experience in data analysis and reporting<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Providing excellent service every time is part of our mission to become the world’s most customer-centric company. As a Support &amp; Ops Specialist you exemplify our Customer Service Mission Statement by using operational expertise to assist the EU network with technical skills, process improvement initiatives and customer escalations.<br>Key job responsibilities<br> Listen closely to customers; understand, paraphrase and prioritise customer needs before providing appropriate solutions<br> Communicate with customers using verbal and written communication methods, ensuring accuracy and concision.<br> Utilise conflict resolution and decision making skills as applicable to customer, demonstrate highly effective listening skills and patience<br> Be aware of and adhere to applicable company policies when dealing with customer interactions<br> Facilitate flow of information between Amazon Freight and our external customers, proactively resolving any potential issues that impacts customer experience and performance delivery<br> Maintain knowledge of resources and operational procedures<br> Collaborate with team members to strive for continuous improvement<br> Work independently on projects or tasks to identify and resolve issues<br>A day in the life<br>A Support &amp; Ops Specialist facilitates flow of information between Amazon Freight and our external customers, proactively resolving any potential issues that impacts customer experience and performance delivery. A Support &amp; Ops Specialist provides proactive and timely resolution to any issue in hand by researching &amp; querying internal tools, by taking real-time decisions and having an effective communication with the stakeholders (verbal and written) that build rapport.<br>- 1+ years of customer service experience<br>- Speak, write, and read fluently in English<br>- Experience with Microsoft Office products and applications<br>- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays<br>- Speak, write, and read fluently in French<br>- Experience in data analysis and reporting<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div>

instashop, headquartered in Dubai, is the leading online local marketplace in the UAE and Egypt . Since joining the Delivery Hero family in 2020, the global leader in online food delivery and q-commerce, instashop has been setting the standard for excellence and convenience in the region.<br><br>With a dynamic and motivated team fueled by passion and innovation, every day at instashop is an opportunity for growth and success. We champion inclusivity, diversity and collaboration, creating an environment where everyone’s achievements are celebrated and where success is the only way forward. As we continue to grow, our team keeps expanding across the UAE, Egypt and Greece, and we’re always on the lookout for new talents to join us on our success journey.<br><br>Job Description<br><br>As a Marketing Manager you will be responsible for defining, implementing & executing strategic marketing plans that align with marketing & business objectives in order to attract new customers and retain existing ones. You will work closely with cross-functional teams to ensure that all marketing efforts are coordinated and optimized for maximum impact. You will also be responsible for analyzing market trends and customer insights to identify new opportunities for growth.<br><br>Strategic Market Ownership: Define and execute Egypt’s localized marketing strategy aligned with commercial goals, unit economics, and growth targets. Team Leadership & Mentorship: Directly manage, develop, and coach a team of 3 Marketing Executives, fostering a high-performance culture, setting clear KPIs, and guiding daily campaign execution. Integrated Campaign Management: Oversee end-to-end 360-degree campaigns (digital, OOH, activations, trade marketing) tailored to Egyptian consumer behavior and regional nuances. Cross-Functional Synergy: Partner with Commercial, Operations, CRM, and Performance Marketing teams to ensure campaign hooks drive immediate app orders and high lifetime value (LTV). Data & ROI Optimization: Track, analyze, and optimize campaign metrics (CAC, conversion rates, order frequency, ROI) to extract actionable insights and ensure maximum return on marketing spend. Agency & Partner Ecosystem: Build and manage high-yielding relationships with local creative agencies, production houses, influencers, and FMCG co-marketing partners. Budget & Commercial Leadership: Manage the Egypt marketing budget, ensuring cost-efficiency, strict ROI tracking, and aligned reporting for the Marketing Director.<br><br>Qualifications<br><br>Bachelor’s degree in Marketing, Business Administration, or a related field5–8 years of progressive marketing experience (Experience in Q-Commerce, tech startups, or FMCG in Egypt preferred). Demonstrated ability to lead, mentor, and build high-performing marketing teams while prioritizing workflows in a fast-paced environment. Strong analytical skills and the ability to use data to make informed decisions Experience with digital marketing platforms and tools, including social media, email marketing, and web analytics Familiarity with the latest trends and best practices in marketing<br><br>What You Will Bring<br><br>Excellent communication and interpersonal skills Strong organizational and project management skills Ability to work independently and manage multiple projects simultaneously Strong analytical skills to develop long-term marketing strategies Innovative mindset to design impactful campaigns and content Ability to identify challenges and develop effective solutions Build strong relationships across teams and external partners

<p>Ensure that all shipment documents are complete and accurate.</p><p>Communicate and coordinate with customs clearance offices.</p><p>Handle archiving and proper documentation of logistics records.</p><p><strong>Requirements</strong></p><p>Bachelor’s degree in commerce (Foreign Trade or Business Department).</p><p>Experience: <strong>0–2 year</strong> (fresh graduates are welcome to apply).</p><p></p>

<p>Junior Accountant.</p><p>Bachelor’s degree in Accounting or Commerce.</p><p>Prefer ( Costing Section ).</p><p>Minimum 2 years experience.</p><p></p><p></p><p></p><p></p><p></p><p><strong>Requirements</strong></p><ul><li><p>Good computer skills and proficiency in Microsoft Office, especially Excel.</p></li><li><p>Good knowledge of accounting principles and ERP systems.</p></li><li><p>Ability to work under pressure.</p></li><li><p>Good communication and teamwork skills.</p></li></ul><p></p>

<ul><li><p>We are looking for a motivated and detail-oriented Junior E-commerce Account Specialist to join our team. </p></li><li><p>The successful candidate will support the day-to-day management of our Amazon and Noon marketplace accounts, ensuring accurate product listings, inventory updates, and smooth account operations</p></li></ul><p></p>

<p><strong>Company Description</strong> Gourmet Egypt is a premium food retailer and producer that has been serving passionate food lovers since 2006. The company has evolved from offering a small range of imported ingredients for Cairo’s five-star hotels to operating flagship stores and producing its own “Handcrafted by Gourmet” products using carefully selected local and imported ingredients. Its recipes and production methods are developed by an in-house culinary team in collaboration with renowned visiting chefs, ensuring high-quality, innovative food offerings. Gourmet Egypt also invests in technology through a state-of-the-art e-commerce platform, including a webstore, mobile app, and shopable recipes, to offer customers a convenient and engaging experience. The company values community, treating customers like family, and relies on the skill, passion, and team spirit of its people to create memorable food experiences.</p><p><strong>Role Description</strong> The Head of Integrated Demand, Supply Chain Planning &amp; Strategic Optimization is a full-time, on-site role based in Cairo. This role is responsible for leading end-to-end demand planning and supply chain planning to ensure product availability, efficient inventory levels, and optimized production schedules for Gourmet Egypt’s retail and e-commerce channels. Day-to-day tasks include overseeing demand forecasting, coordinating with purchasing, production, logistics, and retail operations, and aligning plans with promotional activities and new product launches. The role also drives strategic optimization initiatives, such as improving planning processes, enhancing data visibility, and implementing best practices and tools for integrated business planning. The Head of Integrated Demand will collaborate closely with cross-functional leaders, mentor planning teams, manage key performance indicators, and support executive decision-making with data-driven insights.</p><p><strong>Qualifications</strong></p><p> </p><ul><li>Strong experience in demand planning and supply chain planning, including forecasting, inventory management, and production planning.</li><li>Proficiency in data analysis, planning tools, and ERP or supply chain systems, with the ability to translate data into actionable insights.</li><li>Strategic optimization skills, including process improvement, KPI development, and implementation of integrated business planning frameworks.</li><li>Leadership and people management capabilities, with a track record of guiding cross-functional teams and fostering collaboration.</li><li>Excellent communication, stakeholder management, and negotiation skills to align planning activities with commercial and operational priorities.</li><li>Experience in FMCG, food retail, or manufacturing environments is highly advantageous.</li><li>Bachelor’s degree in Supply Chain Management, Industrial Engineering, Business, or a related field; a relevant postgraduate qualification is a plus.</li><li>Strong problem-solving mindset, resilience in dynamic environments, and genuine interest in food and customer experience.</li></ul>

<p>Bosta is an overnight delivery provider for E-commerce companies in Egypt. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience all together to provide a one-stop-shop for delivery solutions. We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.</p><p>Responsible for managing daily hub operations, coordinating shipments, tracking KPIs, and ensuring smooth workflow and service quality in line with Bosta s standards.</p><p>Job Responsibilities</p><ul><li>Receive the new pickups closed in bosta flyers.</li><li>Ensure that the tracking number was written correctly on the flyer with the marker by the couriers.</li><li>Receive the shipments(new pickups) on the system and add the tracking numbers on the Receiving Pickups sheet.</li><li>Arrange day-to-day dispatch of the shipments and sort shipments based on delivery addresses.</li><li>Add the cash collection and Refund shipments to the courier s routes. Send the routes directly to the stars App.</li><li>Receive the undelivered shipments on the system and the productivity sheet as well.</li><li>Get the receiver s signature and IDs# on delivered shipments with Zero Cod.</li><li>Get hard copies of returned shipments signed by the business.</li><li>Monitor the Stars Wallets and ensure that they are depositing the same collected CODs amount on a daily basis.</li><li>Make a verification call on the undelivered shipments or Canceled shipments on a daily basis.</li><li>Cancel the refused shipments on the system.</li><li>Transfer the canceled orders after exceeding holding period at the hub 24 hours to sorting facility team through Transfer to Hub</li><li>Send handover mails to the sorting facility team including the total number of transferred shipments, seal number and the tracking numbers subject with the status of the shipments.</li><li>Performs related duties as required.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>6 months to 1 year of experience in logistics field, in e-commerce or shipping industry.</p><p>Only graduates are eligible for this role.</p><p>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>About Bosta:&nbsp;</strong><br> Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience all together to provide a one-stop-shop for delivery solutions.&nbsp;<br> We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.<br> <strong>About the Role :</strong><br> <span>To manage and follow up on all hub-related communications, ensuring issues are resolved efficiently between Customer Service, Account Managers, and Operations teams. The role focuses on problem-solving, SLA compliance, and maintaining smooth coordination across departments.</span><br> <strong>Job Code : </strong><br> NB-2025OPER-219<br><br><p><b> Job Responsibilities:</b></p><br><ul> <li>1. Receive the new pickups closed in bosta flyers.</li> <li>2. Ensure that the tracking number was written correctly on the flyer with the marker by the couriers.&nbsp;</li> <li>3. Receive the shipments(new pickups) on the system and add the tracking numbers on the “Receiving Pickups” sheet.</li> <li>4. Arrange day-to-day dispatch of the shipments and sort shipments based on delivery addresses.</li> <li>5. Add the cash collection and Refund shipments to the courier’s routes. Send the routes directly to the stars’ App.</li> <li>6. Receive the undelivered shipments on the system and the productivity sheet as well.</li> <li>7. Get the receiver’s signature and IDs# on delivered shipments with Zero Cod.</li> <li>8. Get hard copies of returned shipments signed by the business.</li> <li>9. Monitor the Stars Wallets and ensure that they are depositing the same collected CODs amount on a daily basis.</li> <li>10. Make a verification call on the undelivered shipments or” Canceled” shipments on a daily basis.</li> <li>11. Cancel the refused shipments on the system.&nbsp;</li> <li>12. Transfer the canceled orders after exceeding holding period at the hub”24 hours” to sorting facility team through” Transfer to Hub”&nbsp;</li> <li>13. Send handover mails to the sorting facility team including the total number of transferred shipments, seal number and the tracking numbers subject with the status of the shipments.</li> <li>14. Performs related duties as required.</li> </ul><br><p><b>Job Qualifications:</b></p><br><ul> <li>- 6 months to 1 year of experience in logistics field, in e-commerce or shipping industry.</li> <li>- Only graduates are eligible for this role.</li> </ul><br> </div>