Interior Designer Jobs in Egypt

<p><strong>Location: </strong>Remote — Egypt&nbsp;</p><p><strong>Reports to: </strong>Chief Technology Officer&nbsp;</p><p><strong>Type: </strong>Full-time (employee or long-term contractor, depending on country)&nbsp;</p><p><strong>Experience: </strong>10+ years building production software&nbsp;</p><p><br></p><p><strong>About HendrenAI</strong>&nbsp;</p><p>HendrenAI builds voice AI, agentic automation, and LLM-powered solutions for pharmacies, health systems, and pharmaceutical companies. Our Intelligence Platform connects to EHRs and pharmacy management systems (including Epic and athenahealth) to take repetitive administrative work off clinicians’ and pharmacists’ plates — giving them their day back. We’re a fast-moving, globally distributed team with engineers across the US, Vietnam, Egypt, and India.&nbsp;</p><p><br></p><p><strong>The Role</strong>&nbsp;</p><p>We’re looking for a hands-on Full-Stack AI Architect to own the technical architecture of the HendrenAI Intelligence Platform end to end — from the user-facing web apps clinicians and pharmacists use every day, through APIs and data, down to our voice agents, LLM workflows, and healthcare integrations. You’ll design how it all fits together, and you’ll still write code across the stack. You’ll set technical direction, review designs, mentor engineers across time zones, and make sure what we ship is secure, scalable, and HIPAA-compliant.&nbsp;</p><p><br></p><p><strong>What You’ll Do</strong>&nbsp;</p><ul><li>Own end-to-end, full-stack architecture for the Intelligence Platform: front-end apps, APIs and services, data layer, voice AI, and agentic workflows&nbsp;</li><li>Design and build modern web front ends (React / Next.js, TypeScript) for clinician, pharmacy, and admin workflows, including real-time dashboards and AI-assisted UX&nbsp;</li><li>Architect the API and services layer (REST / GraphQL, WebSockets, async workers) and the data layer (PostgreSQL, Redis, vector stores, data pipelines)&nbsp;</li><li>Design and build LLM applications using LangChain / LangGraph, including RAG pipelines, tool-calling agents, memory, and evaluation&nbsp;</li><li>Architect cloud infrastructure across Azure and AWS (e.g., Azure OpenAI, AKS, Functions; AWS Bedrock, ECS/EKS, Lambda), balancing cost, latency, and reliability&nbsp;</li><li>Lead integration design with EHRs and pharmacy systems (FHIR/HL7, REST, ePA and payer APIs)&nbsp;</li><li>Define standards for security, PHI handling, audit logging, and HIPAA controls, working closely with our CISO&nbsp;</li><li>Set latency budgets and observability for real-time voice and agent systems&nbsp;</li><li>Establish LLM evaluation, guardrails, prompt/version management, and model-selection practices&nbsp;</li><li>Write and review code; lead architecture reviews and technical design docs&nbsp;</li><li>Mentor and unblock a distributed engineering team across US, Asia, and Middle East time zones&nbsp;</li><li>Partner with product and leadership to turn roadmap goals into realistic technical plans&nbsp;</li></ul><p><br></p><p><strong>What You Bring</strong>&nbsp;</p><p><br></p><p><strong>Required</strong>&nbsp;</p><ul><li>10+ years of professional software engineering experience, including 3+ years in an architect or technical lead role&nbsp;</li><li>Proven full-stack experience: you have personally built and shipped both front-end and back-end production systems&nbsp;</li><li>Strong front-end skills in React / Next.js and TypeScript, with an eye for usable, accessible UI&nbsp;</li><li>Hands-on experience building and shipping LLM-powered applications to production, with strong working knowledge of LangChain (LangGraph a plus)&nbsp;</li><li>Deep experience designing on both Azure and AWS&nbsp;</li><li>Strong back-end skills in Python and Node.js / TypeScript (C#/.NET a plus); relational and NoSQL database design (PostgreSQL, Cosmos DB / DynamoDB, Redis)&nbsp;</li><li>Experience with microservices, event-driven architecture, containers (Docker/Kubernetes), and CI/CD&nbsp;</li><li>Solid grasp of vector databases, embeddings, and RAG design (e.g., pgvector, Azure AI Search, Pinecone, OpenSearch)&nbsp;</li><li>Track record of designing secure systems that handle sensitive data&nbsp;</li><li>Excellent written and spoken English; comfortable leading across cultures and time zones&nbsp;</li><li>Able to overlap at least 3–4 hours with US Eastern Time&nbsp;</li></ul><p><br></p><p><strong>Nice to Have</strong>&nbsp;</p><ul><li>Healthcare, pharmacy, or health-tech experience (HIPAA, PHI, FHIR/HL7, EHR integrations)&nbsp;</li><li>Voice AI / real-time speech experience (STT, TTS, telephony, WebRTC, Twilio or similar)&nbsp;</li><li>Multi-agent systems and agent orchestration frameworks&nbsp;</li><li>Mobile experience (React Native or Flutter)&nbsp;</li><li>Startup experience — comfortable with ambiguity and building from 0 to 1&nbsp;</li><li>Cloud certifications (Azure Solutions Architect Expert, AWS Solutions Architect – Professional)&nbsp;</li></ul><p><br></p><p><strong>What We Offer</strong>&nbsp;</p><ul><li>Competitive compensation, benchmarked to your location&nbsp;</li><li>Fully remote, flexible work&nbsp;</li><li>Real ownership over the full-stack architecture of a growing healthcare AI platform&nbsp;</li><li>Work that measurably reduces burden on pharmacists, clinicians, and patients&nbsp;</li><li>Direct access to leadership and a fast decision cycle&nbsp;</li></ul><p><br></p><p><strong>Why Join Us</strong></p><p>HendrenAI is bringing modern voice AI and agentic automation to a healthcare system still buried in manual administrative work. As HR Manager, you’ll shape how we hire, grow, and care for our team during a defining stage of the company. You’ll join with a proven product, real integrations, and enterprise-grade compliance already in place — with the ownership and upside that come from building the people function early.</p><p><br></p><p><em>HendrenAI is an equal opportunity employer. We welcome applicants of all backgrounds.</em>&nbsp;</p>

<p>The Sales Operations &amp; Excellence Lead is a key member of ZainTech's Sales Operations and Excellence function, responsible for the planning, forecasting, pipeline governance, CRM effectiveness, and analytical insight required to drive predictable and profitable growth across the regional, multi-country sales organization. The role partners closely with country leadership and sits at the intersection of sales, strategy, systems, finance, and execution, translating business requirements into a consistent operating rhythm, trusted reporting, and practical Salesforce solutions.</p> <p>The successful candidate will not only identify gaps, but will design the process, establish the rule, embed it into the system where appropriate, measure adoption, and work with senior commercial stakeholders across countries to sustain the change.</p> <p>Responsibilities:</p> <p> Forecasting &amp; Forecast Governance </p> <ul> <li>Own the regional forecast process and cadence (weekly forecast calls, monthly and quarterly roll-ups) across all countries</li> <li>Consolidate country forecasts into a single regional view; challenge assumptions and govern commit, best-case, and pipeline categories</li> <li>Measure and improve forecast accuracy by country, segment, and account manager, and explain variances to leadership</li> <li>Partner with Finance to align bookings, revenue, and gross-profit forecasts with budgets and targets</li> </ul> <p> Pipeline Management </p> <ul> <li>Define and govern pipeline standards, including stage definitions, exit criteria, coverage ratios, conversion, and velocity metrics</li> <li>Run structured pipeline reviews with country leaders to surface gaps, at-risk deals, and slippage early</li> <li>Set pipeline generation targets with Sales and Marketing and track conversion through the funnel</li> </ul> <p> Sales Planning &amp; Strategy </p> <ul> <li>Lead the annual and quarterly sales planning cycle, including market sizing, target setting, quota allocation, and capacity and headcount planning</li> <li>Design territory, segment, and account coverage models across countries</li> <li>Support go-to-market strategy and sales incentive design in partnership with Finance and HR</li> <li>Run quarterly business reviews (QBRs) and track country performance against plan</li> </ul> <p> Salesforce / CRM Ownership &amp; Hygiene </p> <ul> <li>Act as a business owner and subject-matter lead for Salesforce sales processes</li> <li>Translate commercial requirements into scalable CRM design, including fields, validation rules, workflows/flows, approvals, reports, dashboards, user stories, and adoption</li> <li>Set and enforce CRM data standards (mandatory fields, opportunity stages, close dates, amounts, account ownership) and drive regular hygiene reviews with country teams</li> <li>Identify CRM data gaps and inconsistencies, coordinate cleansing and remediation, and improve completeness, accuracy, and consistency of sales data</li> </ul> <p> Analytics &amp; Insights </p> <ul> <li>Develop and maintain dashboards, reports, datasets, and KPI frameworks covering forecast, pipeline, sales performance, productivity, conversion, activity, and operational metrics</li> <li>Turn data into clear insights, risks, opportunities, and recommended actions for regional and country leadership</li> </ul> <p> Process Design, Automation &amp; Continuous Improvement </p> <ul> <li>Map end-to-end sales processes, identify root causes, bottlenecks, duplication, and manual work, and redesign processes for simplicity and scale</li> <li>Apply the principle: eliminate first, then automate, then optimize</li> <li>Identify and implement reporting and workflow automation opportunities with IT, data, and business teams, reducing manual effort and improving control, speed, and user experience</li> </ul> <p> Commercial &amp; Cross-Functional Alignment </p> <ul> <li>Partner with Sales, Finance, Marketing, Delivery, and other functions to reconcile business requirements, commercial metrics, and system/process dependencies</li> <li>Understand revenue, gross profit, margin, pricing, and other commercial drivers sufficiently to challenge and validate the numbers</li> </ul><p><strong>Desired Candidate Profile</strong></p><ul><li>4+ years of relevant experience across Sales Operations, Revenue Operations, Sales Strategy &amp; Planning, Sales Excellence, Commercial Operations, or related roles, including at least 3 years in a lead or senior capacity</li><li>Proven hands-on ownership of sales forecasting and pipeline governance in a multi-country or regional sales organization, with a track record of improving forecast accuracy</li><li>Demonstrated experience leading annual sales planning, including target setting, quota allocation, territory design, and capacity planning</li><li>Strong Salesforce experience, ideally spanning administration, business analysis, Sales Cloud process design, reporting, automation, data quality, UAT, and user adoption</li><li>Strong analytical and problem-solving capability, with advanced Excel skills including PivotTables, Power Query, lookups, and advanced formulas</li><li>Strong proficiency in Power BI, Tableau, Salesforce analytics, or comparable business intelligence and visualization platforms</li><li>Experience working with CRM data alongside ERP, finance, delivery, or other enterprise systems; familiarity with platforms such as Oracle or SAP is advantageous</li><li>Demonstrated ability to build management reporting, dashboards, KPI frameworks, and actionable performance insights</li><li>Strong requirements-gathering, process-mapping, gap-analysis, documentation, UAT, and solution-validation skills</li><li>Excellent communication, stakeholder management, and change-management skills, with the confidence to work directly with senior sales, country, and functional leaders</li><li>Experience supporting regional or multi-country sales organizations</li><li>Bachelor's degree in Business Administration, Finance, Economics, Engineering, Statistics, Data Analytics, Computer Technology, Information Systems, or a related field</li></ul>

<p>Shape the Future of Mobility at Nissan - Launch Your Career, Drive Innovation: At Nissan, we re not just building cars, we re revolutionizing mobility. We re a global leader with a heritage of innovation, and we re searching for talented individuals like you to join us on this exciting journey. We believe that every individual possesses a unique set of skills and passions that can be harnessed to drive innovation and shape the future of the automotive industry. Our diverse range of program areas and career paths offer exciting opportunities for adventurers like you to embark on a thrilling professional journey. Learn more about Nissan s future here: https://www.youtube.com/watch?v=M8diaXXdtJI We are seeking a Material Handling &amp; Packaging Assistant Manager to lead the design, optimization, and continuous improvement of material handling and packaging systems across our operations. This role is responsible for ensuring the efficient, safe, and cost-effective flow of CKD/UCKD materials while maintaining part quality, maximizing container utilization, and supporting production requirements. The successful candidate will drive productivity improvements, packaging innovation, and operational excellence in alignment with Nissan standards and industry regulations. Key Responsibilities Lead material handling engineering activities, including conveyor systems, storage solutions, handling equipment, and parts feeding layouts. Ensure timely, safe, and quality-focused delivery of parts to production lines. Optimize material flow through continuous improvement of unpacking, kitting, picking, and feeding processes. Drive ergonomic and safety initiatives to improve workplace conditions and reduce operational risks. Lead part presentation and material handling projects for current and new vehicle models. Develop and implement packaging solutions that maximize Container Filling Ratio (CFR) and Rack Filling Ratio (RFR) while minimizing logistics costs. Manage packaging engineering activities, including packaging specifications, loop size control, and compliance with Nissan packaging standards. Conduct packaging validation and continuous improvement activities to enhance part protection and quality. Ensure compliance with legal, environmental, safety, and Nissan standards, including ISO 9001, ISO 14001, and ISO 45001 requirements. Monitor material handling performance, equipment reliability, and key operational KPIs, driving actions to improve productivity and reduce downtime. Lead shopfloor operations and manage direct and semi-direct technicians within the Material Handling and Unpacking areas. Standardize work processes, implement Nissan Production Way principles, and support new model launches and continuous improvement initiatives. Qualifications &amp; Experience Bachelor's degree in industrial engineering, Mechanical Engineering, Logistics Engineering, or a related field. 6-8 years of experience in material handling, packaging engineering, logistics operations, or manufacturing environments. Experience in material handling engineering, including the design and management of material handling systems, operational processes, and shopfloor teams. Strong expertise in packaging engineering, including packaging design and selection, problem-solving methodologies, layout improvement implementation, and time study analysis. CPIM &amp; lean six sigma is a plus Strong knowledge of material handling systems, packaging design, warehouse operations, and lean manufacturing principles. Experience in automotive manufacturing, CKD/UCKD operations, or supply chain engineering is highly preferred. Knowledge of ergonomics, safety standards, and continuous improvement methodologies. Strong analytical, problem-solving, and project management skills. Experience in the automotive industry is preferred; candidates from other manufacturing or engineering industries are also encouraged to apply. Experience leading shopfloor teams and cross-functional projects. Proficiency in Microsoft Office applications and engineering/logistics analysis tools. Fluent in both English; Arabic. What We Offer Join a dynamic team where you will play a critical role in optimizing logistics efficiency, improving operational performance, and supporting the successful launch and production of current and future vehicle models. Apply now and help shape the future of material handling and packaging excellence. Explore more here: https://www.nissanglobal.com/EN/COMPANY/LIFE_AT_NISSAN/ Fuel your career with innovation and purpose by joining Nissan, a company dedicated to enriching other s lives. Giza Egypt</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in industrial engineering, Mechanical Engineering, Logistics Engineering, or a related field.</p><p>6-8 years of experience in material handling, packaging engineering, logistics operations, or manufacturing environments.</p><p>Experience in material handling engineering, including the design and management of material handling systems, operational processes, and shopfloor teams.</p><p>Strong expertise in packaging engineering, including packaging design and selection, problem-solving methodologies, layout improvement implementation, and time study analysis.</p><p>CPIM &amp; lean six sigma is a plus</p><p>Strong knowledge of material handling systems, packaging design, warehouse operations, and lean manufacturing principles.</p><p>Experience in automotive manufacturing, CKD/UCKD operations, or supply chain engineering is highly preferred.</p><p>Knowledge of ergonomics, safety standards, and continuous improvement methodologies.</p><p>Strong analytical, problem-solving, and project management skills.</p><p>Experience in the automotive industry is preferred; candidates from other manufacturing or engineering industries are also encouraged to apply.</p><p>Experience leading shopfloor teams and cross-functional projects.</p><p>Proficiency in Microsoft Office applications and engineering/logistics analysis tools.</p><p>Fluent in both English; Arabic.</p>

<p>We are looking for a <strong>Digital Marketing &amp; Campaign Performance Specialist</strong> to support the execution, monitoring, and optimization of digital marketing campaigns. The role focuses on campaign performance, creative evaluation, push notifications, in-app messaging, data analysis, and coordination with Marketing, Content, and Design teams. The ideal candidate is detail-oriented, data-driven, and able to quickly identify performance issues and support continuous campaign improvement.</p><p></p><p><strong>Key Responsibilities</strong></p><h3><strong>1. Advertising Campaign Management</strong></h3><ul><li><p>Schedule, launch, and manage advertising campaigns across multiple digital platforms.</p></li><li><p>Monitor campaign performance on an ongoing basis and ensure campaigns are delivering according to their objectives.</p></li><li><p>Track reach, impressions, clicks, <strong>CTR, conversions</strong>, and other relevant performance metrics.</p></li><li><p>Identify performance issues and take immediate action to improve campaign results.</p></li></ul><h3><strong>2. Creative &amp; Design Performance Evaluation</strong></h3><ul><li><p>Review and evaluate advertising creatives, designs, and visual assets.</p></li><li><p>Provide constructive feedback and recommendations to improve creative performance.</p></li><li><p>Monitor <strong>CTR and other engagement metrics</strong> associated with different designs and creative variations.</p></li><li><p>Analyze which creative elements contribute to better performance and recommend improvements based on data.</p></li></ul><h3><strong>3. Notifications &amp; In-App Messaging</strong></h3><ul><li><p>Schedule and manage <strong>Push Notifications and In-App Messages</strong> according to marketing objectives and campaign plans.</p></li><li><p>Monitor engagement and performance metrics, including delivery rates, open rates, click-through rates, and conversions where applicable.</p></li><li><p>Analyze user engagement and continuously optimize messaging, timing, frequency, and content to improve performance.</p></li><li><p>Test different messaging approaches and use performance data to identify the most effective strategies.</p></li></ul><h3><strong>4. Cross-Functional Coordination</strong></h3><ul><li><p>Coordinate effectively between different teams to ensure smooth execution of marketing activities.</p></li><li><p>Maintain clear communication between <strong>Marketing, Content, Design</strong>, and other relevant teams.</p></li><li><p>Respond quickly to campaign requirements, performance issues, and urgent requests.</p></li><li><p>Ensure that tasks are properly communicated, prioritized, and followed up until completion.</p></li></ul><h3><strong>5. Content &amp; Design Coordination</strong></h3><ul><li><p>Coordinate closely with <strong>Content Writers, Designers, and the Marketing Team</strong>.</p></li><li><p>Ensure that content and creative assets are aligned with campaign objectives and brand guidelines.</p></li><li><p>Provide performance-based feedback to content and design teams.</p></li><li><p>Identify opportunities to improve content and creative assets based on campaign data and user engagement.</p></li></ul><h3><strong>6. Reporting &amp; Performance Analysis</strong></h3><ul><li><p>Prepare detailed performance reports for individual marketing activities.</p></li><li><p>Analyze and report on the performance of:</p><ul><li><p>Advertising campaigns</p></li><li><p>Push notifications</p></li><li><p>In-app messages</p></li><li><p>Content improvements</p></li><li><p>Creative and design improvements</p></li><li><p>User engagement activities</p></li></ul></li><li><p>Present clear insights, observations, and actionable recommendations based on performance data.</p></li><li><p>Track improvements over time and measure the impact of optimization activities.</p></li></ul><h3><strong>7. Analytics &amp; Marketing Tools</strong></h3><p>The candidate should have strong hands-on experience with:</p><ul><li><p><strong>Google Analytics / GA4</strong></p></li><li><p><strong>Firebase</strong></p></li><li><p><strong>Google AdMob</strong></p></li><li><p><strong>Google Ad Manager (GAM)</strong></p></li><li><p><strong>Adjust</strong></p></li><li><p>Other relevant digital advertising and analytics platforms.</p></li></ul><p>The candidate should be able to use these tools to:</p><ul><li><p>Monitor campaign and marketing performance.</p></li><li><p>Analyze user behavior.</p></li><li><p>Evaluate campaign results.</p></li><li><p>Identify optimization opportunities.</p></li><li><p>Analyze data and provide actionable recommendations.</p></li></ul><h3><strong>8. Performance Monitoring &amp; Optimization</strong></h3><ul><li><p>Continuously monitor campaign and marketing performance.</p></li><li><p>Quickly identify unusual changes, performance drops, or opportunities for improvement.</p></li><li><p>Take a proactive approach to solving performance-related issues.</p></li><li><p>Use data and analytics to recommend and implement performance improvements.</p></li><li><p>Continuously optimize campaigns, content, creatives, notifications, and in-app messaging based on measurable results.</p></li></ul><h3><strong>9. Charity Sector &amp; Fundraising Experience</strong></h3><ul><li><p><strong>Previous experience in the charity sector, fundraising platforms, or donation-based applications is highly preferred.</strong></p></li><li><p>Understanding of digital fundraising campaigns, their objectives, and the key performance indicators used to measure their success.</p></li><li><p>Ability to analyze donor behavior and optimize digital campaigns to increase <strong>engagement, conversions, and donations</strong>.</p></li><li><p>Familiarity with the nature of marketing and advertising content used for charitable campaigns and fundraising projects.</p></li></ul><p></p><p><strong>Requirements</strong></p><p>1–3 years of hands-on experience in Digital Marketing, Campaign Management, Performance Marketing, or a related role.<br><br>• Practical experience in launching, monitoring, analyzing, and optimizing digital advertising campaigns across multiple platforms.<br><br>• Good understanding of key digital marketing performance metrics, including CTR, CPC, CPM, conversions, engagement, and reach.<br><br>• Hands-on experience with analytics and advertising tools such as GA4, Firebase, Adjust, Google AdMob, and Google Ad Manager (GAM).<br><br>• Experience in managing and optimizing Push Notifications and In-App Messaging, including performance monitoring, A/B testing, and optimization.<br><br>• Strong data analysis and reporting skills, with good knowledge of Microsoft Excel and Google Sheets.<br><br>• Ability to analyze campaign and user engagement data and translate insights into clear, actionable recommendations.<br><br>• Strong coordination, communication, follow-up, and organizational skills, with excellent attention to detail.<br><br>• Ability to work effectively with Marketing, Content, Design, and other cross-functional teams.<br><br>• Proactive mindset with the ability to identify performance issues and opportunities for improvement.<br><br>• Previous experience in the charity sector, fundraising, donation platforms, or charitable applications is highly preferred.<br><br>• Understanding of digital fundraising campaigns and donor conversion journeys is an added advantage.</p><p></p>

<p><strong>Travel Consultant (Egypt)</strong></p><p>Going Places · Cairo (office-based, hybrid or remote) · Full-time</p><p>Join the team that designs journeys to some of the world’s most remarkable places, and make every guest’s trip to Egypt one they never forget.</p><p><br></p><p><strong>About Going Places</strong></p><p>Going Places builds tailor-made trips to places worth getting right. Our brands include This is Egypt, This is Kyrgyzstan, This is Socotra, and the Nile cruise specialists Dahabieh.com and croisieredunil.com.</p><p><br></p><p>We care deeply about the experience. Every trip is designed around the guest, never pulled off a shelf, and every detail matters: the right guide, the right boat, the right pace, the right moment at a temple. We work with a hand-picked network of local guides and partners, including 200+ Nile cruise ships and dahabiyas, and we measure ourselves by how our guests feel when they get home.</p><p><br></p><p>Technology is at the heart of what we do. We build our own websites, interactive maps, data and content in-house, and we use AI-assisted tools for research, itinerary design and quotations. Our tools take care of the routine so our people can give every guest more personal attention, not less.</p><p><br></p><p>We work across several destinations, including Egypt, Turkey, Namibia, Kyrgyzstan and Socotra. This role is dedicated to Egypt.</p><p><br></p><p><strong>The role</strong></p><p>You own each guest’s experience from the first conversation to the final goodbye. You listen, design the trip, check availability with our partners, send the offer and close the booking. Then you stay with the guest until they fly home, and follow up afterwards.</p><p><br></p><p>This is not a back-office role and there is no hand-off after booking. If a guest has a question on day five of their Nile cruise, they come to you. You will use modern tools, including AI, every day, and help shape how we use them, so that technology handles the busywork and you can focus on the guest.</p><p>You will report to the Commercial Director.</p><p><br></p><p><strong>Responsibilities</strong></p><p><em>Sales and enquiry management</em></p><ul><li>Respond to every new enquiry promptly and personally.</li><li>Qualify each enquiry by understanding the guest’s travel dates, group size and composition, budget, interests, travel style, pace and any special requirements such as accessibility, dietary or medical needs.</li><li>Advise guests on the best time to travel, suitable routes and trip length, and recommend products that match their expectations and budget.</li><li>Proactively follow up on open enquiries and pending offers to maximise conversion, using a structured follow-up schedule.</li><li>Identify and act on upselling and cross-selling opportunities, such as cruise upgrades, private guiding, extensions to the Red Sea or Western Desert, and special experiences.</li><li>Handle price negotiations professionally while protecting agreed margins.</li><li>Meet or exceed individual monthly targets for booked revenue, margin and conversion rate.</li></ul><p><br></p><p><em>Itinerary design and quotations</em></p><ul><li>Design tailor-made itineraries across Egypt that match each guest’s interests, budget and travel style.</li><li>Build realistic, well-paced day-by-day programmes that account for opening hours, travel times, seasonality, flight and train schedules, and guest preferences.</li><li>Prepare accurate, clearly presented quotations using company templates, applying the correct supplier rates, margins, currency and pricing policy.</li><li>Present options at different price levels where appropriate, and explain inclusions, exclusions and terms clearly.</li><li>Revise itineraries and quotations quickly in response to guest feedback until the trip is confirmed.</li><li>Ensure every offer is technically sound and operationally deliverable before it is sent.</li></ul><p><br></p><p><em>Reservations and supplier coordination</em></p><ul><li>Check live availability and secure rates with hotels, Nile cruise ships, dahabiyas, domestic airlines, train operators, transport companies, licensed guides and activity partners.</li><li>Place, confirm and manage all reservations in writing, and track option and hold deadlines so that no space is lost.</li><li>Handle amendments, name changes, cancellations and rebookings with suppliers promptly and accurately, applying the relevant cancellation policies.</li><li>Assign suitable guides, drivers and vehicles for each trip, matching language, expertise and guest profile.</li><li>Maintain clear and timely communication with suppliers on rooming lists, special requests, arrival details and any changes.</li><li>Escalate supplier issues, overbookings or service failures to management without delay.</li></ul><p><br></p><p><em>Payments, contracts and documentation</em></p><ul><li>Issue booking confirmations, pro-forma invoices and payment requests in line with company terms.</li><li>Collect deposits and final balances on time, and reconcile payments received against bookings.</li><li>Coordinate with accounts on supplier payments, refunds and outstanding balances.</li><li>Prepare and send final travel documents, including detailed itineraries, vouchers, contact sheets and pre-departure information packs.</li><li>Ensure booking terms and conditions, cancellation policies and insurance recommendations are communicated and acknowledged by the guest.</li></ul><p><br></p><p><em>Pre-arrival guest care</em></p><ul><li>Brief guests on entry and visa requirements, arrival procedures, airport meet-and-assist, transfers, local customs, dress codes, tipping, health advice and what to pack.</li><li>Brief guides, drivers and cruise or hotel teams on each guest’s preferences, special occasions and requirements.</li><li>Arrange special touches where relevant, such as birthday or honeymoon surprises, in line with company guidelines.</li></ul><p><br></p><p><em>In-trip guest support</em></p><ul><li>Act as the guest’s single point of contact throughout their stay in Egypt.</li><li>Check in with guests at key moments, including arrival, cruise embarkation, internal flights and mid-trip.</li><li>Monitor trip delivery with guides and drivers, and act immediately on any delay, change or service issue.</li><li>Resolve complaints and problems quickly and fairly, finding practical solutions and documenting every case.</li><li>Share an after-hours or on-call contact rota with the team so that guests always have support during their trip.</li></ul><p><br></p><p><em>Post-trip follow-up and guest retention</em></p><ul><li>Contact every guest after their trip to collect feedback and thank them.</li><li>Encourage satisfied guests to leave reviews on TripAdvisor, Google and other platforms.</li><li>Handle any post-trip complaints or claims professionally and in coordination with management.</li><li>Maintain relationships with past guests to generate repeat bookings and referrals.</li></ul><p><br></p><p><em>Technology, CRM and reporting</em></p><ul><li>Use our CRM, booking systems and AI-assisted tools every day to manage enquiries, build itineraries and prepare quotations quickly and accurately.</li><li>Log every enquiry, conversation, offer, booking and payment so that guest data stays complete and reliable.</li><li>Keep booking files complete and up to date so that any team member can take over if needed.</li><li>Give feedback on our tools and workflows, test new features, and suggest where technology can save time or improve the guest experience.</li></ul><p><br></p><p><br></p><p><strong>Requirements</strong></p><p><em>Must have</em></p><ul><li>2 to 5 years in inbound tourism as a travel consultant, tour consultant, tour operator or in a similar role.</li><li>Hands-on experience building tailor-made (FIT) itineraries and quotations for Egypt.</li><li>Strong knowledge of Egypt’s main destinations, hotels and Nile cruise products.</li><li>Genuine care for guests and an eye for the small details that turn a good trip into an unforgettable one.</li><li>Excellent written and spoken English. You will write to guests every day.</li><li>A sales mindset: you follow up, you close, and you are comfortable with targets.</li><li>Calm, practical problem-solving when plans change.</li><li>Organised and accurate with dates, names, payments and details.</li><li>Tech-savvy: confident with a CRM, booking systems and Google Workspace or Microsoft Office, and eager to work with AI tools.</li><li>A bachelor’s degree in tourism, hospitality, languages or a related field.</li></ul><p><em>Nice to have</em></p><ul><li>Fluent French or Spanish. Other European languages also welcome.</li><li>Experience with luxury or high-value guests.</li><li>Knowledge of our other destinations, such as Turkey, Namibia, Kyrgyzstan or Socotra.</li></ul><p><br></p><p><strong>What we offer</strong></p><ul><li>Competitive base salary plus variable, performance-linked pay.</li><li>Social and medical insurance.</li><li>Modern, AI-powered tools that take the busywork out of the job.</li><li>Familiarisation trips across Egypt to build first-hand product knowledge.</li><li>Real ownership: your guests, your trips, your results.</li><li>A small, fast-moving team where your ideas shape how we sell and the tools we build.</li><li>Room to grow into a senior or team-lead role as the business scales.</li></ul><p><br></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Overview We Are PepsiCo PepsiCo is a leading name in North Africa’s food and beverage industry, where our products are enjoyed by consumers daily across the region. We offer a robust portfolio of beloved brands like PEPSI, SEVEN-UP, DORITOS, CHEETOS and CHIPSY, designed to cater to the tastes and preferences of consumers. With a focus on local sourcing, production, and distribution, PepsiCo provides essential support to local economies and partners closely with communities throughout the region. Guiding Vision and Regional Impact PepsiCo’s vision aligns with our global goal to be the Leader in Beverages and Convenient Foods by Winning with PepsiCo Positive (pep+). This strategic transformation is committed to sustainable growth by putting people and the planet at the heart of our operations. In North Africa, this includes initiatives in responsible sourcing, waste reduction, and water conservation. Our regional programs empower local talent, boost employment, and provide support for local agriculture, particularly through partnerships with farmers and suppliers. Empowering Our People and Communities Our dynamic teams drive the PepsiCo culture in North Africa, embracing diversity and collaboration to solve local challenges and create innovative products. We are dedicated to fostering an inclusive workplace, one where every individual feels valued and empowered to be themselves. This commitment extends beyond our employees to positively impact the communities we serve, striving for shared growth and a healthier, more sustainable future for all. Diversity and Inclusion Commitment PepsiCo stands firmly behind our global commitment to diversity, equality, and human rights. We are proud to be an equal opportunity employer, ensuring a fair and welcoming workplace for all, regardless of age, gender, religion, disability, or any other characteristic. Our dedication to inclusion strengthens our workforce and helps drive our business forward, enriching both PepsiCo and the communities in North Africa. A new Formulated Job that modified and expanded scope of the Automation manager to add the new Scope of operation network and digitalization capabilities to transform the plants lines and Equipment to integrates into the Industry 4.0 technology and safeguard business continuity from the new generation of cyber attaches while maintaining operation connectivity and on time data visibility Reporting line changed from BU lead to multi-country OU lead. Deploy, Govern, maintain and upgrade Plants OT Network and automation and control technologies for Egypt PO1 Bev and Snacks lines to ensure that the digital Assets of the lines are operating according to design and IT/OT polices. Acts as Key technical focal point for the BU Disaster recovery and remediation of digital manufacturing asset Develop and implement comprehensive OT security policies and strategies that align with industry standards Conducts risk assessments to identify vulnerabilities in OT networks and systems and creates plans to address them and close the gap. Oversee the deployment and management of security controls, such as firewalls and network segmentation, that are specifically designed for the unique protocols of OT environments. Guide the integration of new technologies, like the Industrial Internet of Things (IIoT), while ensuring these systems are secure from the start. Responsibilities Implement and enforce global standards, and procedures specifically for the OT environment, covering areas like access control, patch management, network segmentation, and incident response. These must be tailored to the unique operational requirements of a production facility. Design a comprehensive strategy to protect all OT systems, including Industrial Control Systems (ICS), Supervisory Control and Data Acquisition (SCADA), and other automation technology. This framework must align with business objectives, industry standards, and regulatory requirements. Conduct regular risk assessments and vulnerability analyses of OT systems to identify, evaluate, and prioritize potential threats. Develop mitigation plans and implement controls to protect critical assets and ensure business continuity. Ensure all OT security measures comply with relevant industry standards and government regulations. Manage internal and external audits to demonstrate compliance and address any findings. Design and manage the segmentation of the OT network from the IT network (and other parts of the OT network) to prevent the lateral movement of cyber threats. Manage a robust vulnerability and patch management program for OT systems. Develop and deliver specialized security training programs for engineers to foster a security-first culture and ensure they understand their role in protecting the production environment. Assess and manage the cybersecurity risks associated with third-party vendors and suppliers who provide OT equipment and services. Lead technical discussions with related OEMs (Original Equipment Manufacturers) to decide and improve machine performance. Review and validate networks design and architecture and related technical proposal from the OEMs, to ensure compliance &amp; completion with the preset requests. Investigate and study new Digitization and law cost automation applications and Build Real time monitors, tools and Dashboards to drive Automation productivity opportunities in line with Industry 4.0 &amp; Digital value chain best practices. Search and assess new technologies related to new lines, new upgrades, to ensure that it will deliver the required results. Maintain a complete and up-to-date inventory of all OT assets. Plan AOP/SBP for concerned area of expertise, ensuring that it includes all upgrades. Lead Digital transformation and OT networks projects in All Egypt Beverage and Snacks Sites (10 plant &amp; 43 lines) Act as technical expert for automation, cybersecurity and OT network for all big projects Manage Automation, cyber security and OT network contracts and deliverables for OT to achieve categories performance (net and true efficiency, cost, productivity) versus AOP. Set, plan, and identify the gaps to decide on action plans to fill in the gaps in coordination with the plant managers. Acts As L2 Escalations for Controls, OT network and Automations breakdowns and Issues for Maintenance managers. Lead root cause analysis for automation, OT networks breakdown and participates in the initiation of the solution with the maintenance team and OEM. Work as a regular remote resource for the concerned categories to cover all the plants, to assess equipment or resolve breakdowns with maintenance teams/operate and maintain teams where applicable. Lead preventive maintenance plan for OT network in alignment with the maintenance managers / operate and maintain teams where applicable. Manage the warranty period with the OEM, to ensure the benefit of the warranty in needed cases. Act as focal point for the specialized area in case of any new initiatives/ plans cascade from the region (cyber security, law cost Automation, Engineering). Ensure equipment is meeting operations and safety standards, and sustain targets and decide on actions in case of deviation from targets Lead Projects related to Digitization and automation projects for SP&amp;L, Quality &amp; Agro Lead Localization Task force to ensure correct technical implementation Lead Machinery and equipment safety standards projects Own Cyber security testing procedure Engineering Equipment SME (Subject matter expert). Responsible for guiding, governing, and developing maintenance teams across plants. Lead Projects related to OT network and Cybersecurity. Lead the Maintenance teams in the plants in the advanced troubleshooting. Coach/ train the maintenance teams, to improve their capabilities as an expert in Automation, cyber security and OT network. Qualifications Deep Knowledge OF OT &amp; IT network architectures and programming applications and IDC Soft wear and Hardware designs Solid Knowledge of PLC control &amp; software (Siemens &amp; Alan Bradly) Solid knowledge of Communication networks (ASI bus, Profibus ether net, ……etc.) as well as OT infrastructure architecture and maintenance Very solid electrical &amp; mechanical background in industrial lines Excellent Troubleshooting skills for software and hardware components Analytical Skills Project management Finance fundamentals MS project Knowledge Prior Work Experience: 12-15 years’ experience in Engineering maintenance, OT networks &amp; Automation for FMCG preferably in food / pharmaceutical industries.</p> </div>

<p><strong>Join Our Team at</strong> <strong>SSH Design</strong> <strong>– Egypt Office</strong></p><p><br></p><p><strong>Landscape BIM Coordinator</strong></p><p><br></p><p><strong>Requirements:</strong></p><p><br></p><p>- Bachelor’s degree in landscape architecture, Architectural Engineering, Urban Design, Urban Planning or a related field.</p><p><br></p><p>- 1 to 3 years of experience in related field.</p><p><br></p><p>- Proficiency in Navisworks, Autodesk, Revit, Civil 3D and AutoCAD.</p><p><br></p><p>- Basic understanding of BIM workflows and landscape modeling.</p><p><br></p><p>- Good attention to detail, communication, and teamwork skills.</p>

<p>Design CCTV, access control, intrusion, fire alarm, PA/BGM, structured cabling and integrated low-current solutions.</p><p><strong>Requirements</strong></p><ul><li><p>Key requirements</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Electrical/communications degree; 2+ years presales/design.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong drawings, BOM, compliance and vendor-selection skills.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Relevant authority/code knowledge.</p></li></ul><p></p>

<strong>Job Description<br><br></strong><strong>Essential Job Functions:<br><br></strong>Key Responsibilities<br><br><ul><li> Engage with business analysts and process owners to understand business rules, process variations, inputs, outputs, service levels, and exception scenarios.</li><li> Assess candidate processes for automation feasibility, complexity, risk, expected value, and operational readiness.</li><li> Design Automation Anywhere solutions using clear modular structures, reusable components, configuration standards, and defined exception paths.</li><li> Develop attended and unattended bots using Automation Anywhere A360 or the applicable enterprise platform version.</li><li> Automate interactions with web applications, desktop applications, spreadsheets, files, email, databases, APIs, and approved enterprise systems.</li><li> Implement validation, logging, audit trails, credential handling, retry logic, notifications, and business and system exception management.</li><li> Prepare and maintain process design, solution design, configuration, test, deployment, support, and operational documents.</li><li> Perform unit testing, integration testing, regression testing, and defect resolution; support business users during user acceptance testing.</li><li> Package and deploy automations through governed development, test, and production environments in coordination with platform and infrastructure teams.</li><li> Monitor production bots, investigate failures, complete root-cause analysis, and deliver fixes and preventive improvements.</li><li> Use source control and release-management practices to maintain traceability and quality across automation versions.</li><li> Contribute reusable assets, coding standards, peer reviews, knowledge sharing, and continuous improvement within the automation practice.</li><li> Follow client and organizational requirements for security, privacy, compliance, access control, and segregation of duties.</li><li> Report delivery progress, risks, dependencies, bot health, automation outcomes, and support trends to relevant stakeholders.<br><br></li></ul>Hands-on bot development using Automation Anywhere A360 or Enterprise; Control Room familiarity; attended and unattended automation; scheduling and workload execution.<br><br><ul><li>Process decomposition, modular workflow design, reusable components, configuration-driven development, exception frameworks, and recovery design.</li><li>Web, desktop, Excel, file, email, PDF, terminal, and legacy application automation, subject to project requirements.</li><li>REST or SOAP services, database connectivity, enterprise application integration, and API-based automation where available.</li><li>Working knowledge of SQL and at least one scripting or programming technology such as Python, JavaScript, PowerShell, VBScript, Java, or .NET.</li><li>Unit, integration, regression, and UAT support; test evidence; peer review; defect management; coding and documentation standards.</li><li>Bot monitoring, incident analysis, troubleshooting, root-cause analysis, deployment support, performance optimization, and production stabilization.</li><li>Credential vaulting, least-privilege access, secure configuration, audit logging, sensitive-data handling, and avoidance of hard-coded secrets.</li><li>Agile or Scrum delivery, SDLC controls, version control, work-item tracking, and release management.<br><br></li></ul><strong>Basic Qualifications<br><br></strong><ul><li> Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline, or equivalent relevant experience.</li><li> Hands-on experience developing and supporting enterprise automation solutions using Automation Anywhere.</li><li> Experience with process analysis, technical design, testing, deployment, documentation, and production support.</li><li> Automation Anywhere certification is preferred when required by the role or client engagement.</li><li> Experience with intelligent document processing, OCR, Microsoft Power Platform, UiPath, Blue Prism, or cloud services is advantageous where relevant to the engagement.<br><br></li></ul>At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.<br><br><strong>Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available</strong> here<strong><em>.</em></strong>

<p><strong>Employer Overview</strong></p><p>A global healthcare organization specializing in innovative, high-quality, and cost-effective healthcare solutions across international markets. The company combines scientific expertise, commercial excellence, and a strong commitment to quality to improve patient outcomes and healthcare delivery.</p><p><br></p><p><strong>Job Summary</strong></p><p>We are seeking a strategic and execution-driven Head of Business Support to build and lead the Commercial Excellence and Sales Force Effectiveness (SFE) function from the ground up. This leadership role will transform how commercial performance is planned, measured, and managed by establishing a unified customer and sales data framework, driving CRM adoption, optimizing field force effectiveness, and implementing performance and incentive management standards across multiple business units.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Build and lead the Business Support function, establishing its operating model, team structure, governance, and performance standards.</li><li>Own the end-to-end Sales Force Effectiveness strategy, including customer universe development, segmentation, targeting, field force sizing, territory design, call-frequency planning, and coverage optimization.</li><li>Lead the development of a reliable, unified customer and sales data framework, establishing clear data ownership, standardized definitions, and consistent reporting across business units.</li><li>Take ownership of CRM effectiveness, ensuring data completeness, appropriate configuration, field-force adoption, consistent usage, and integration into managers’ daily coaching and decision-making.</li><li>Design and implement commercial dashboards and reporting cycles covering sales performance, field activity, customer coverage, sell-out, productivity, and business KPIs.</li><li>Establish a standardized field force performance management framework, including objective-setting, performance reviews, early identification of underperformance, and evidence-based coaching.</li><li>Lead the design, administration, and optimization of sales incentive schemes in partnership with HR and Finance, ensuring accurate calculations, transparent payouts, and alignment with commercial objectives.</li><li>Direct market research and commercial insights initiatives to identify sales drivers, customer behavior, brand performance, and competitive opportunities, translating findings into actionable business strategies.</li><li>Lead commercial launch readiness in collaboration with Business Development, Marketing, and Commercial teams, ensuring structured launch governance, clear accountability, field preparedness, and post-launch performance tracking.</li><li>Act as a strategic partner to senior commercial leadership, challenging existing practices, identifying organizational and coverage-model improvements, and driving consistent execution across all business units.</li></ul><p><br></p><p><strong>Qualifications</strong></p><ul><li>8–12 years of professional experience, including at least 4 years in a dedicated Sales Force Effectiveness, Commercial Excellence, or Sales Operations role.</li><li>Proven experience within a multi-product or multi-line sales organization.</li><li>Demonstrated ownership of end-to-end customer targeting, segmentation, territory design, and field force sizing.</li><li>Proven track record of implementing or revitalizing CRM systems and achieving measurable adoption by field teams.</li><li>Hands-on experience designing or administering sales incentive schemes, performance management frameworks, and payout processes.</li><li>Relevant industry experience in pharmaceuticals, consumer healthcare, dermocosmetics, or FMCG, with strong knowledge of the Egyptian market and pharmacy channel.</li><li>Experience building a new function, leading a team, or implementing major commercial transformation initiatives is strongly preferred.</li><li>Strategic leadership and strong commercial judgment.</li><li>Exceptional stakeholder management and influencing skills.</li><li>Confidence in challenging senior stakeholders using evidence and business logic.</li><li>Strong change management, problem-solving, and decision-making capabilities.</li><li>Excellent communication, presentation, and negotiation skills.</li><li>High accountability, integrity, and results orientation.</li><li>Advanced Sales Force Effectiveness and Commercial Excellence methodologies.</li><li>Customer segmentation, targeting, territory optimization, and field force sizing.</li><li>CRM optimization, adoption strategy, and sales process governance.</li><li>Sales incentive design, performance measurement, and payout management.</li><li>Commercial analytics, market research, and business performance management.</li><li>Launch excellence, commercial readiness, and post-launch evaluation.</li><li>KPI development, performance improvement, and cross-functional governance.</li><li>Build a function, operating model, and team from the ground up.</li><li>Convert complex sales and customer data into clear commercial actions.</li><li>Drive adoption of new processes and systems across a field-based organization.</li><li>Influence business unit heads and district managers without relying solely on direct authority.</li><li>Work closely with field teams to validate targeting, territory design, and coverage models.</li><li>Balance strategic planning with hands-on execution and measurable business outcomes.</li></ul><p><br></p>

<p>We are looking for a detail-oriented and experienced <strong>Technical Office Architect</strong> to join our team. </p><p>The ideal candidate will be responsible for preparing, reviewing, and coordinating architectural and technical documentation throughout the project lifecycle, ensuring that drawings, BOQs, materials, and technical deliverables are accurate, coordinated, and aligned with project requirements.</p><p>The role will work closely with <strong>Design, Site, Procurement, and Project Management teams</strong> to ensure the smooth execution of projects in line with approved designs, technical standards, quality requirements, and project timelines.</p><p><br></p><p><strong>Who are we?</strong></p><p>Lychee is the leading player in the rapidly growing healthy food industry in Egypt, with a unique and highly scalable position in the market that combines a healthy fast- food retail arm and a manufacturing arm for healthy packaged foods. Most notably fresh juices and Greek yogurt.</p><p><br></p><p>As part of our greater mission to make healthier food choices accessible and sustainable for people's everyday lifestyle - we're extending our commitment to the region with our entry into the Saudi Arabian market, with a substantial retail expansion plan and on-ground operations starting Q2, 2025 in Riyadh.</p><p><br></p><p>Lychee relies on both its manufacturing capabilities and brand recognition built over a decade to expand its retail operations seamlessly based on customer demand and to scale its existing presence in modern trade, traditional trade and quick commerce.</p><p><br></p><p><strong>What will you be doing?</strong></p><ul><li>Prepare, review, and update <strong>architectural shop drawings, technical drawings, and construction details</strong>.</li><li>Review design drawings and ensure proper coordination between architectural, structural, MEP, and other disciplines.</li><li>Translate design concepts into accurate and practical technical drawings suitable for construction.</li><li>Prepare and review <strong>BOQs (Bill of Quantities)</strong>, quantity take-offs, and material specifications.</li><li>Coordinate with the <strong>Site, Design, Procurement, and Project Management teams</strong> to resolve technical issues and ensure project requirements are clearly communicated.</li><li>Review drawings and technical documents submitted by contractors, consultants, and suppliers, ensuring compliance with approved designs and project specifications.</li><li>Support the preparation and monitoring of <strong>project schedules, work programs, and time plans</strong>.</li><li>Follow up on technical deliverables and ensure they are completed within agreed project timelines.</li><li>Assist in identifying and resolving design and technical issues during project execution.</li><li>Review architectural materials, finishes, samples, and specifications to ensure compliance with project requirements.</li><li>Coordinate material selections and technical requirements with the Procurement team.</li><li>Conduct site visits when required to verify site conditions and ensure alignment between approved drawings and actual execution.</li><li>Maintain accurate records of drawings, revisions, technical documents, and project correspondence.</li><li>Ensure that all architectural drawings and technical documentation comply with applicable standards, specifications, and company requirements.</li><li>Support the Project Manager and relevant stakeholders in technical evaluations and decision-making.</li><li>Ensure attention to detail and accuracy across all technical office deliverables.</li></ul><p><strong>Job Requirements</strong></p><ul><li>Bachelor's degree in architecture or architectural engineering.</li><li><strong>3–6 years of relevant experience</strong> in a Technical Office Architect role.</li><li>Strong experience in preparing and reviewing <strong>shop drawings and technical drawings</strong>.</li><li>Good knowledge of <strong>project scheduling, work programs, and time plans</strong>.</li><li>Hands-on experience in preparing and reviewing <strong>BOQs (Bill of Quantities).</strong></li><li>Previous experience in <strong>Retail and Commercial projects</strong> is preferred.</li><li>Previous experience in <strong>Restaurant projects</strong> is highly preferred.</li><li>Good knowledge of <strong>architectural materials, construction methods, and finishing works</strong>.</li><li>Strong understanding of architectural detailing and construction practices.</li><li>Ability to coordinate effectively with <strong>Design, Site, Procurement, and Project Management teams</strong>.</li><li>Strong attention to detail with the ability to manage multiple priorities and meet deadlines.</li><li>Excellent knowledge of <strong>AutoCAD</strong>.</li><li>Knowledge of <strong>Revit</strong> is an advantage.</li><li>Knowledge of <strong>Microsoft Project and/or Primavera</strong> is an advantage.</li><li>Good communication, coordination, and problem-solving skills.</li><li>Ability to work effectively in a fast-paced, deadline-driven environment.</li></ul><p><br></p><p>At Lychee, we value the unique strengths each individual brings, fostering a diverse, inclusive workplace that thrives on varied perspectives. We celebrate differences as drivers of innovation, creativity, and growth, ensuring every team member can contribute their best.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Job Description:</b></p><br><p><b>Essential Job Functions:</b> </p><br>Key Responsibilities<p>·&nbsp;&nbsp; Engage with business analysts and process owners to understand business rules, process variations, inputs, outputs, service levels, and exception scenarios.</p><br><p>·&nbsp;&nbsp; Assess candidate processes for automation feasibility, complexity, risk, expected value, and operational readiness.</p><br><p>·&nbsp;&nbsp; Design Automation Anywhere solutions using clear modular structures, reusable components, configuration standards, and defined exception paths.</p><br><p>·&nbsp;&nbsp; Develop attended and unattended bots using Automation Anywhere A360 or the applicable enterprise platform version.</p><br><p>·&nbsp;&nbsp; Automate interactions with web applications, desktop applications, spreadsheets, files, email, databases, APIs, and approved enterprise systems.</p><br><p>·&nbsp;&nbsp; Implement validation, logging, audit trails, credential handling, retry logic, notifications, and business and system exception management.</p><br><p>·&nbsp;&nbsp; Prepare and maintain process design, solution design, configuration, test, deployment, support, and operational documents.</p><br><p>·&nbsp;&nbsp; Perform unit testing, integration testing, regression testing, and defect resolution; support business users during user acceptance testing.</p><br><p>·&nbsp;&nbsp; Package and deploy automations through governed development, test, and production environments in coordination with platform and infrastructure teams.</p><br><p>·&nbsp;&nbsp; Monitor production bots, investigate failures, complete root-cause analysis, and deliver fixes and preventive improvements.</p><br><p>·&nbsp;&nbsp; Use source control and release-management practices to maintain traceability and quality across automation versions.</p><br><p>·&nbsp;&nbsp; Contribute reusable assets, coding standards, peer reviews, knowledge sharing, and continuous improvement within the automation practice.</p><br><p>·&nbsp;&nbsp; Follow client and organizational requirements for security, privacy, compliance, access control, and segregation of duties.</p><br><p>·&nbsp;&nbsp; Report delivery progress, risks, dependencies, bot health, automation outcomes, and support trends to relevant stakeholders.</p><br><p>Hands-on bot development using Automation Anywhere A360 or Enterprise; Control Room familiarity; attended and unattended automation; scheduling and workload execution.</p><br><br><ul><li><span>Process decomposition, modular workflow design, reusable components, configuration-driven development, exception frameworks, and recovery design.</span></li><li>Web, desktop, Excel, file, email, PDF, terminal, and legacy application automation, subject to project requirements.</li><li><span>REST or SOAP services, database connectivity, enterprise application integration, and API-based automation where available.</span></li><li>Working knowledge of SQL and at least one scripting or programming technology such as Python, JavaScript, PowerShell, VBScript, Java, or .NET.</li><li><span>Unit, integration, regression, and UAT support; test evidence; peer review; defect management; coding and documentation standards.</span></li><li>Bot monitoring, incident analysis, troubleshooting, root-cause analysis, deployment support, performance optimization, and production stabilization.</li><li><span>Credential vaulting, least-privilege access, secure configuration, audit logging, sensitive-data handling, and avoidance of hard-coded secrets.</span></li><li>Agile or Scrum delivery, SDLC controls, version control, work-item tracking, and release management.<br></li></ul><p><b>Basic Qualifications:</b> </p><br><p>·&nbsp;&nbsp; Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline, or equivalent relevant experience.</p><br><p>·&nbsp;&nbsp; Hands-on experience developing and supporting enterprise automation solutions using Automation Anywhere.</p><br><p>·&nbsp;&nbsp; Experience with process analysis, technical design, testing, deployment, documentation, and production support.</p><br><p>·&nbsp;&nbsp; Automation Anywhere certification is preferred when required by the role or client engagement.</p><br><p>·&nbsp;&nbsp; Experience with intelligent document processing, OCR, Microsoft Power Platform, UiPath, Blue Prism, or cloud services is advantageous where relevant to the engagement.</p><br><p><span>At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.</span></p><br><p><b><span>Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf.&nbsp;More information on employment scams is available</span></b>&nbsp;<span>here</span><span><b><i>.</i></b></span></p><br> </div>

"This is a Hands-on Technical Leadership role. Candidates with purely operational/support backgrounds or non-. NET stacks will not be considered."<br>Key Responsibilities:- Lead technical projects from architecture design to production deployment.- Mentor and supervise the development team, enforcing best practices.- Architect and maintain secure, scalable . NET applications.- Integrate AI and LLM solutions into modern enterprise products.- Manage CI/CD pipelines, containerization, and system performance.- Collaborate with stakeholders to deliver efficient technical products.<br>Key Requirements:- 6+ years in software engineering, with 3+ years in a leadership role (. NET focus).- Strong expertise in C#, ASP. NET Core, and Entity Framework Core.- Experience with Postgre SQL and SQL Server.- Proficiency in React or Angular.- Experience with Docker, AWS or Azure, and CI/CD pipelines.- Hands-on experience with AI/LLM integration and modern software architecture.- Fluent in English.

"This is a Hands-on Technical Leadership role. Candidates with purely operational/support backgrounds or non-. NET stacks will not be considered."<br>Key Responsibilities:- Lead technical projects from architecture design to production deployment.- Mentor and supervise the development team, enforcing best practices.- Architect and maintain secure, scalable . NET applications.- Integrate AI and LLM solutions into modern enterprise products.- Manage CI/CD pipelines, containerization, and system performance.- Collaborate with stakeholders to deliver efficient technical products.<br>Key Requirements:- 6+ years in software engineering, with 3+ years in a leadership role (. NET focus).- Strong expertise in C#, ASP. NET Core, and Entity Framework Core.- Experience with Postgre SQL and SQL Server.- Proficiency in React or Angular.- Experience with Docker, AWS or Azure, and CI/CD pipelines.- Hands-on experience with AI/LLM integration and modern software architecture.- Fluent in English.

<p>The Opportunity An exciting, high-profile opportunity exists to join Oracle Consulting s growing MEA Delivery team (internally known as the Pharos team) as a Supply Chain Consultant, Workstream Lead, Principal Consultant, or Senior Principal Consultant, depending on experience and qualifications. In this role, you will lead and deliver Oracle Fusion Cloud Supply Chain (SCM) implementations for customers across the Middle East and Africa (MEA). You will work closely with project leadership, solution architects, technical teams, and customer stakeholders to deliver successful business outcomes through Oracle Cloud applications. Key Responsibilities Collaborate with Project Managers and Solution Architects to plan and execute Supply Chain implementation workstreams. Analyze customer business requirements and translate them into scalable Oracle Fusion Cloud solutions. Map business requirements to Oracle Fusion Supply Chain capabilities and leading practices. Facilitate discovery, design, and solution workshops with customer stakeholders. Lead solution design activities and document functional specifications. Configure Oracle Fusion Supply Chain solutions and coordinate with local and offshore delivery teams. Support testing activities, including business process validation, conference room pilots, and user acceptance testing. Assess business and technical impacts of proposed solutions and provide recommendations. Oversee workstream deliverables, ensuring quality, scope, and timeline commitments are achieved. Manage data migration, cutover planning, and deployment activities for the assigned workstream. Support issue resolution during hypercare and transition activities following go-live. Partner with technical teams to provide functional guidance and business clarification for customizations, integrations, reports, and extensions. Deliver knowledge transfer sessions and enable customer teams for ongoing solution adoption and support. Contribute to customer satisfaction by delivering projects on time, within scope, and to a high standard of quality. What You ll Bring Your expertise, customer focus, and passion for innovation will help Oracle continue to be the world s leading cloud technology company. Required Qualifications Bachelor s degree or equivalent qualification in Business, Supply Chain, Engineering, Information Systems, or a related field. Proven experience as a Supply Chain practitioner, implementation consultant, or workstream lead. Hands-on experience implementing Oracle Fusion Cloud Supply Chain solutions, including at least three Oracle Fusion SCM modules. Strong understanding of end-to-end supply chain business processes and industry best practices. Experience supporting implementations within the UAE, KSA, and broader MEA region is highly desirable. Knowledge of integrations between Oracle Fusion SCM and surrounding enterprise applications. Strong analytical and problem-solving capabilities with the ability to understand and address complex business challenges. Experience planning and facilitating solution design workshops and stakeholder discussions. Ability to design and deliver solutions spanning multiple business processes and organizational functions. Excellent presentation, communication, and stakeholder management skills. Ability and willingness to travel across the MEA region as required. What We Offer The opportunity to work on large-scale Oracle Cloud transformation programs across the MEA region. A diverse, international, and collaborative team environment. Access to a strong and supportive Oracle Consulting community. Continuous learning opportunities and exposure to leading-edge cloud technologies. Opportunities for career growth and professional development. Potential conversion to a direct Oracle employee role based on business needs, performance, contribution, and delivery excellence.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree or equivalent qualification in Business, Supply Chain, Engineering, Information Systems, or a related field.</li><li>Proven experience as a Supply Chain practitioner, implementation consultant, or workstream lead.</li><li>Hands-on experience implementing Oracle Fusion Cloud Supply Chain solutions, including at least three Oracle Fusion SCM modules.</li><li>Strong understanding of end-to-end supply chain business processes and industry best practices.</li><li>Experience supporting implementations within the UAE, KSA, and broader MEA region is highly desirable.</li><li>Knowledge of integrations between Oracle Fusion SCM and surrounding enterprise applications.</li><li>Strong analytical and problem-solving capabilities with the ability to understand and address complex business challenges.</li><li>Experience planning and facilitating solution design workshops and stakeholder discussions.</li><li>Ability to design and deliver solutions spanning multiple business processes and organizational functions.</li><li>Excellent presentation, communication, and stakeholder management skills.</li><li>Ability and willingness to travel across the MEA region as required.</li></ul>

Job Summary We are seeking a highly skilled Senior Microsoft Dynamics 365 CRM Developer to design, develop, and maintain advanced CRM solutions that support business growth and digital transformation. The ideal candidate will have strong technical expertise in Dynamics 365, Power Platform, and integrations, with the ability to translate business requirements into scalable technical solutions.<br>Key Responsibilities Design, develop, customize, and maintain Microsoft Dynamics 365 CRM solutions. Develop plugins, custom workflows, business process flows, and Power Automate flows. Customize forms, views, dashboards, reports, and security roles. Build and manage integrations between Dynamics 365 and external systems using:Web APIsAzure services Middleware tools Lead technical design sessions and provide solution architecture guidance. Perform system upgrades, patches, and performance tuning. Ensure best practices for:Security Data integrity Scalability Provide technical leadership and mentor junior developers. Participate in code reviews and enforce development standards. Troubleshoot, debug, and resolve complex production issues. Collaborate closely with:Business Analysts Project Managers QA teams Prepare technical documentation and deployment guides.<br>Required Qualifications Bachelor’s degree in Computer Science, Information Technology, or a related field.5+ years of hands-on experience in Microsoft Dynamics 365 CRM development. Strong proficiency in:C#. NETJava Script / Type Script HTML / CSSAdvanced experience with:Power Platform (Power Apps, Power Automate, Power BI) Dataverse Plugins and Custom APIsSolid experience with:REST / OData APIsAzure Functions Azure Logic Apps Strong understanding of:CRM security model Business rules Workflow automation Experience with Agile/Scrum methodologies. Excellent problem-solving and analytical skills.<br>Preferred Qualifications Microsoft Dynamics certifications (MB-210, MB-300, PL-400, etc.) Experience with:Azure Dev Ops CI/CD pipelines SSRS / Fetch XML reporting Experience in enterprise or multi-region CRM implementations. Leadership or team lead experience.<br>Soft Skills Strong communication and presentation skills. Ability to work independently and within cross-functional teams. High attention to detail. Strong time management and multitasking ability.

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.<br><br>The company is founder led, profitable and growing.<br><br><strong>We are hiring a Senior Site Reliability Engineer<br><br></strong>Next-gen operations at scale, with pure Python infra-as-code, from bare metal to containers and applications. Our goal is to perfect enterprise infrastructure devops.<br><br>We run hundreds of private cloud, Kubernetes, and application clusters for customers across physical and public cloud estate, and we are raising the bar on what's possible with automation by embracing a universal operator pattern and model-driven operations.<br><br>To succeed in this role you need to believe in automation as a pure software engineering problem, not a hack-it-till-it-works-for-me problem. You need to be interested in the scientific approach to operations at scale, driven by metrics and code, and you need to be able to learn the entire stack, from bare metal networking and kernel up to serverless and open source applications.<br><br>Location: Globally remote role<br><br><strong>The role entails<br><br></strong>Our cloud operations engineers bring Python software-engineering skills and rigour to the operations domain. We practise devsecops from bare metal to application. We architect and run OpenStack, Kubernetes and software defined storage, and we enable devsecops for applications running on that infrastructure too.<br><br>To become a member of this team, you need to be a software engineer fluent in Python, you need a genuine interest in the full open source infrastructure stack from metal to containers, and you need the ability to work in a high pressure operations environment with mission-critical services for global brand name customers.<br><br>As a member of the team you will gain experience in a broad range of cloud technologies. We evolve our offerings as the state of the art improves, so you get to stay current with the latest capabilities in open source infrastructure. We drive upgrades to keep our customers on the latest, best solutions.<br><br><strong>What We Are Looking For In You<br><br></strong><ul><li>Degree in Software Engineering or Computer Science</li><li>Experience with Linux and familiarity with Linux networking and storage</li><li>Python software development expertise</li><li>Operational experience</li><li>Excellent interpersonal skills, curiosity, flexibility, and accountability</li><li>Ability to travel internationally twice a year, for company events up to two weeks long<br><br></li></ul><strong>Nice-to-have Skills<br><br></strong><ul><li>Experience with OpenStack or Kubernetes deployment or operations</li><li>Familiarity with public or private cloud management<br><br></li></ul><strong>What We Offer Colleagues<br><br></strong>We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.<br><br><ul><li>Distributed work environment with twice-yearly team sprints in person</li><li>Personal learning and development budget of USD 2,000 per year</li><li>Annual compensation review</li><li>Recognition rewards</li><li>Annual holiday leave</li><li>Maternity and paternity leave</li><li>Employee Assistance Programme</li><li>Opportunity to travel to new locations to meet colleagues</li><li>Priority Pass, and travel upgrades for long haul company events<br><br></li></ul><strong>About Canonical<br><br></strong>Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.<br><br><strong>Canonical is an equal opportunity employer<br><br></strong>We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.<br><br>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p><em>At Sana Commerce, we’re committed to creating an inclusive environment because we know our diverse workforce is one of our greatest strengths.</em>&nbsp;</p><br><p>It all started in 2007, with a pizza and a plan. For almost two decades Sana has helped manufacturers, distributors and wholesalers sell online, deeply integrated with their ERP. Now we are building our next product.</p><br><p>We're building a new, AI-native product for agentic B2B commerce. It gives buyers, sellers and AI agents the same answer – the right product at the customer's contracted price – in every channel, from the web shop to email. It's built by a lean, AI-native engineering team where coding agents are part of how we ship: small teams, large scope.</p><br><p>We're looking for a <strong>Senior Engineering Manager</strong> to lead engineering for our new product and to be the first leader of our fast-growing engineering community in Egypt. It's one job with two sides:</p><br><ul><li><strong>Product engineering leadership.</strong> You lead the engineering organization that builds the product across our teams. You manage the engineers and make sure a lean, AI-native group of engineers across the UAE, Ukraine and Egypt delivers quickly and with high quality.</li><li><strong>Egypt site leadership. </strong>Egypt is our main engineering hub, with a rapidly expanding team. Our Egyptian engineers work in different teams, each with its own day-to-day lead. You're their local leader and first point of contact: the person who builds the community, looks after their wellbeing and growth, and helps us grow the team. Much of this is informal leadership – you lead through trust and influence, not through the reporting line.</li></ul><p>This is primarily a people and delivery leadership role rather than a hands-on coding role. You'll bring enough technical depth to understand the architecture, ask the right questions and work closely with engineers. You'll partner closely with Product Management and Architecture.</p><br><p><strong>What we offer</strong></p><br><ul><li>The chance to shape a new AI-native product and build a new engineering site.</li><li>Hybrid working, 3 days a week in our Alexandria office.</li><li>A global&nbsp;and customized onboarding program (9,1/10 rated by previous hires);&nbsp;</li><li>Working closely with global leaders on strategic initiatives;</li></ul><br>Job Description<br><p><strong>What you'll be doing</strong></p><br><p><u>Leading product engineering</u></p><br><ul><li>Keeping a fast-moving product on track, turning the roadmap into reliable delivery across Buyer Channels, Seller Studio and Platform.</li><li>Shaping small, autonomous teams with clear ownership and ways of working that suit a distributed organization. • Helping teams get real value from AI coding agents, with clear quality standards and metrics that show measurable impact.</li><li>Building in reliability with the Platform team: observability, SLOs and incident management.</li><li>Coaching team leads and senior engineers, and hiring and developing engineers across all locations.</li></ul><p><u>Leading our Egypt engineering community</u></p><br><ul><li>Being the local face of Sana and first point of contact for every engineer in Egypt, whatever their team.</li><li>Holding regular 1:1s to support engineers’ growth and careers.</li><li>Building a connected Sana community in Egypt and growing the team.</li></ul><br>Qualifications<br><p><strong>What you'll bring</strong></p><br><p><u>Must-haves</u></p><br><ul><li>5+ years in engineering management, including 2+ years leading multiple teams or team leads.</li><li>A background as a senior engineer or tech lead, with a strong understanding of cloud-native, API-first systems (Azure is a plus).</li><li>A track record of delivering a new product to production and running it, with measurable outcomes.</li><li>Hands-on experience with AI coding tools, yourself or through teams you've led, and a clear view of where they help and where they fail.</li><li>Track record of developing engineers, and excellent written and spoken English.</li></ul><p><u>Nice-to-haves</u></p><br><ul><li>Experience setting up or leading an engineering site.</li><li>Experience with LLM or agent-based products, or with B2B commerce.</li><li>Experience leading distributed teams across cultures, including through influence.</li><li>Experience with Microsoft Azure cloud platform.</li></ul><br>Additional Information<br><p><strong>Who we are</strong></p><br><p>At Sana Commerce, our values drive everything we do:</p><br><ul><li><strong>Champions of Our League</strong> – We deliver lasting success, balancing quick wins and long-term value</li><li><strong>Supercharge Our Customers</strong> – We’re revolutionizing B2B commerce together, helping our customers to lead and succeed</li><li><strong>Determined to Grow</strong> – We embrace challenges, growing and raising the bar for ourselves and our industry</li><li><strong>Bold Together</strong> – We dare to be bold because we have each other’s back</li></ul><p>Job descriptions can be tough to interpret. Even if you may not tick all the boxes,<strong>&nbsp;we</strong>&nbsp;<strong>have ambitious plans and we encourage people&nbsp;</strong>who share our vision and look forward to growing with us.&nbsp;<strong>Apply now.</strong></p><br><br><br> </div>

<p><em>At Sana Commerce, we’re committed to creating an inclusive environment because we know our diverse workforce is one of our greatest strengths.</em> <br><br></p><p>It all started in 2007, with a pizza and a plan. For almost two decades Sana has helped manufacturers, distributors and wholesalers sell online, deeply integrated with their ERP. Now we are building our next product.<br><br></p><p>We're building a new, AI-native product for agentic B2B commerce. It gives buyers, sellers and AI agents the same answer – the right product at the customer's contracted price – in every channel, from the web shop to email. It's built by a lean, AI-native engineering team where coding agents are part of how we ship: small teams, large scope.<br><br></p><p>We're looking for a <strong>Senior Engineering Manager</strong> to lead engineering for our new product and to be the first leader of our fast-growing engineering community in Egypt. It's one job with two sides:<br><br></p><ul><li><strong>Product engineering leadership.</strong> You lead the engineering organization that builds the product across our teams. You manage the engineers and make sure a lean, AI-native group of engineers across the UAE, Ukraine and Egypt delivers quickly and with high quality. </li><li><strong>Egypt site leadership. </strong>Egypt is our main engineering hub, with a rapidly expanding team. Our Egyptian engineers work in different teams, each with its own day-to-day lead. You're their local leader and first point of contact: the person who builds the community, looks after their wellbeing and growth, and helps us grow the team. Much of this is informal leadership – you lead through trust and influence, not through the reporting line. </li></ul><p>This is primarily a people and delivery leadership role rather than a hands-on coding role. You'll bring enough technical depth to understand the architecture, ask the right questions and work closely with engineers. You'll partner closely with Product Management and Architecture.<br><br></p><p><strong>What we offer<br><br></strong></p><ul><li>The chance to shape a new AI-native product and build a new engineering site. </li><li>Hybrid working, 3 days a week in our Alexandria office. </li><li>A global and customized onboarding program (9,1/10 rated by previous hires); </li><li>Working closely with global leaders on strategic initiatives;<br><br></li></ul><strong>Job Description<br><br></strong><p><strong>What you'll be doing<br><br></strong></p><p><u>Leading product engineering<br><br></u></p><ul><li>Keeping a fast-moving product on track, turning the roadmap into reliable delivery across Buyer Channels, Seller Studio and Platform. </li><li>Shaping small, autonomous teams with clear ownership and ways of working that suit a distributed organization. • Helping teams get real value from AI coding agents, with clear quality standards and metrics that show measurable impact. </li><li>Building in reliability with the Platform team: observability, SLOs and incident management. </li><li>Coaching team leads and senior engineers, and hiring and developing engineers across all locations. </li></ul><p><u>Leading our Egypt engineering community<br><br></u></p><ul><li>Being the local face of Sana and first point of contact for every engineer in Egypt, whatever their team. </li><li>Holding regular 1:1s to support engineers’ growth and careers. </li><li>Building a connected Sana community in Egypt and growing the team. <br><br></li></ul><strong>Qualifications<br><br></strong><p><strong>What you'll bring<br><br></strong></p><p><u>Must-haves<br><br></u></p><ul><li>5+ years in engineering management, including 2+ years leading multiple teams or team leads. </li><li>A background as a senior engineer or tech lead, with a strong understanding of cloud-native, API-first systems (Azure is a plus). </li><li>A track record of delivering a new product to production and running it, with measurable outcomes. </li><li>Hands-on experience with AI coding tools, yourself or through teams you've led, and a clear view of where they help and where they fail. </li><li>Track record of developing engineers, and excellent written and spoken English. </li></ul><p><u>Nice-to-haves<br><br></u></p><ul><li>Experience setting up or leading an engineering site. </li><li>Experience with LLM or agent-based products, or with B2B commerce. </li><li>Experience leading distributed teams across cultures, including through influence. </li><li>Experience with Microsoft Azure cloud platform. <br><br></li></ul><strong>Additional Information<br><br></strong><p><strong>Who we are<br><br></strong></p><p>At Sana Commerce, our values drive everything we do:<br><br></p><ul><li><strong>Champions of Our League</strong> – We deliver lasting success, balancing quick wins and long-term value</li><li><strong>Supercharge Our Customers</strong> – We’re revolutionizing B2B commerce together, helping our customers to lead and succeed</li><li><strong>Determined to Grow</strong> – We embrace challenges, growing and raising the bar for ourselves and our industry</li><li><strong>Bold Together</strong> – We dare to be bold because we have each other’s back</li></ul><p>Job descriptions can be tough to interpret. Even if you may not tick all the boxes,<strong> we</strong> <strong>have ambitious plans and we encourage people </strong>who share our vision and look forward to growing with us. <strong>Apply now.<br><br></strong></p>

<p>FEKRA is looking for a Senior Application Support Engineer to provide hands-on L2/L3 production support for business-critical applications, investigate complex technical issues, and drive continuous improvements in operational reliability.</p> <p> <strong>This is not a traditional ticket-based support role.</strong> </p> <p>We are looking for an engineer who can independently troubleshoot production problems across applications, APIs, databases, operating systems, infrastructure, and integrations, taking full ownership of incidents from investigation through resolution and root-cause analysis.</p> <p>The ideal candidate combines strong technical troubleshooting skills with practical experience in scripting, automation, and DevOps practices. A proactive approach to learning new technologies and exploring AI-assisted tools to improve operational efficiency is highly valued.</p> <p> <strong>Position details:</strong> </p> <ul> <li>Location: 100% Remote Egypt</li> <li>Employment: Full-time contract</li> <li>Contract Duration: 6 months</li> <li>Experience: 4+ years (5+ preferred)</li> <li>Start Date: Immediate</li> <li>Working Days: Sunday to Thursday</li> <li>Salary: Competitive, based on experience</li> </ul> What you will do <ul> <li>Provide hands-on L2/L3 production application support for business-critical systems.</li> <li>Take ownership of complex production incidents, from initial investigation to resolution, root-cause analysis (RCA), and preventive actions.</li> <li>Troubleshoot application issues across logs, REST/SOAP APIs, databases, integrations, operating systems, infrastructure, and backend application logic.</li> <li>Perform SQL-based investigations, data validation, and troubleshooting across relational and NoSQL databases.</li> <li>Diagnose API authentication, connectivity, payload, response, integration, and timeout issues.</li> <li>Support applications running on Linux and Windows Server environments, including IIS, Windows Services, and application servers.</li> <li>Support production deployments, release validation, configuration changes, rollback procedures, and Docker-based applications.</li> <li>Work with Git, CI/CD pipelines, monitoring platforms, logging systems, and operational tools.</li> <li>Collaborate with development, DevOps, infrastructure, database, network, and business teams to resolve production issues.</li> <li>Monitor application health, performance, service availability, and operational alerts.</li> <li>Identify repetitive operational tasks and develop automation using Python, Bash, PowerShell, APIs, or similar technologies.</li> <li>Explore AI-assisted tools for troubleshooting, log analysis, scripting, documentation, and incident management, while validating outputs before production use.</li> <li>Maintain incident documentation, operational runbooks, troubleshooting guides, and knowledge articles.</li> <li>Communicate incident status, technical findings, and resolutions clearly to technical and non-technical stakeholders.</li> <li>Continuously improve application reliability, operational processes, and incident response efficiency.</li> </ul><p><strong>Desired Candidate Profile</strong></p><p> <strong>Required qualifications</strong> </p> <ul> <li>4+ years of hands-on experience in Application Support, Production Support, Application Operations, SRE, DevOps, Integration Support, or a similar production-focused role.</li> <li>Proven experience supporting business-critical applications in live production environments.</li> <li>Strong L2/L3 troubleshooting skills across application logs, APIs, databases, integrations, operating systems, and infrastructure.</li> <li>Strong SQL knowledge and practical experience investigating production database issues.</li> <li>Hands-on experience with REST APIs, JSON, Postman, and API troubleshooting.</li> <li>Understanding of SOAP APIs and enterprise system integrations.</li> <li>Good understanding of backend application behavior, with the ability to investigate application logic during incidents.</li> <li>Experience supporting Linux and Windows Server environments.</li> <li>Hands-on experience with application deployments, release validation, configuration management, and rollback procedures.</li> <li>Experience with IIS and/or Windows Services.</li> <li>Practical exposure to Docker and containerized applications.</li> <li>Experience using Git, CI/CD workflows, monitoring, logging, and observability tools.</li> <li>Practical scripting or automation experience with Python, Bash, PowerShell, or similar technologies.</li> <li>Ability to demonstrate real examples of operational tasks personally automated or improved.</li> <li>Solid understanding of incident management, root-cause analysis (RCA), SLAs, and production ownership.</li> <li>Strong analytical, problem-solving, communication, and stakeholder-management skills.</li> <li>High learning agility and a proactive interest in automation, DevOps, and AI-assisted operational improvements.</li> </ul> <p> <strong>Preferred qualifications</strong> </p> <ul> <li>5+ years of relevant production application support experience.</li> <li>Experience supporting .NET and/or Node.js applications.</li> <li>Experience with Oracle, PostgreSQL, MySQL, MongoDB, or SQL Server.</li> <li>Familiarity with Kubernetes, OpenShift, or other container orchestration platforms.</li> <li>Experience with Jenkins, GitLab CI/CD, GitHub Actions, Ansible, or similar tools.</li> <li>Familiarity with ELK/Elastic Stack, Kibana, Grafana, Prometheus, Dynatrace, or other observability platforms.</li> <li>Cloud operations experience with AWS, Azure, GCP, Alibaba Cloud, or similar platforms.</li> <li>Experience supporting large-scale, highly available, or integration-heavy production systems.</li> <li>Experience delivering measurable improvements through automation, incident reduction, or operational optimization.</li> </ul> <p>What makes you successful</p> <ul> <li>You investigate problems independently rather than relying on ticket escalation alone.</li> <li>You understand how applications, APIs, databases, operating systems, and infrastructure interact.</li> <li>You take ownership of production issues and follow through until they are properly resolved.</li> <li>You actively identify opportunities to automate repetitive tasks and improve operational efficiency.</li> <li>You can quickly learn unfamiliar tools, technologies, and application environments.</li> <li>You communicate clearly under pressure and collaborate effectively across technical teams.</li> <li>You combine a strong production support mindset with curiosity about DevOps, automation, and emerging AI technologies.</li> </ul>