Economic Analyst Jobs in Egypt

We're hiring a Pricing Analyst – CX/BPO EXPERIENCE Is A Must.<br>ROLE PURPOSE:The Pricing Expert prices CX opportunities end-to-end: translating client RFP/RFI requirements into solid cost models and competitive commercial proposals. The role requires a real understanding of how a customer operation runs – operations, WFM, training, quality, support functions – and a hands-on use of AI tools to analyze and translate RFP/RFI documents faster and better.<br>KEY RESPONSIBILITIES:Pricing & Cost Modeling:Build bottom-up pricing models: FTEs, productivity, shrinkage, attrition, ramp, support ratios Structure the right commercial model per deal (per hour, per transaction, per FTE, outcome-based) Run scenarios (volumes, languages, on/near/offshore mix) and secure target margins Ensure pricing meets group margin targets and flag deviations with clear, quantified recommendations<br>RFP/RFI & Bid Support:Translate client requirements (SLAs, volumes, coverage, language mix) into pricing assumptions Use AI tools to parse, summarize, and translate multilingual RFP/RFI documentation Own the pricing sections of proposals, working closely with solutions, operations, and sale<br>Operational Expertise & Governance:Challenge operational assumptions (AHT, occupancy, training duration, attrition) with credibility Cost all layers of the operating model: front-line operations, WFM, training, quality, team leadership, and support functions Continuously improve pricing templates and automate recurring modeling tasks Maintain cost and productivity benchmarks to sanity-check every model Prepare pricing approval materials and support negotiations with rapid what-if analyses<br>PROFILE2+ years in pricing, solutioning, or commercial finance within the CX / BPO industry Deep knowledge of customer operations models and their cost drivers Advanced Excel / financial modeling skills Hands-on user of AI tools (Claude, Chat GPT, Copilot...) for document analysis and translation English profile: B2Autonomous, rigorous, comfortable with tight bid deadlines

Role: Financial Analyst (Remote) Location: Remote (Work from Anywhere)<br>Role Overview:We are hiring for one of our clients, seeking a Subject Matter Expert – Financial & Operations Chart Analysis to work on a Full-Time basis. The role requires deep expertise in analyzing financial and operational data to produce actionable insights through visual representations. Candidates will be responsible for interpreting complex financial systems and translating findings into clear, structured charts and reports.<br>Key Responsibilities:• Analyze financial and operational data to identify trends, anomalies, and performance indicators.• Design and refine visual charts and dashboards to communicate financial insights effectively.• Collaborate with cross-functional teams to ensure alignment between financial data and operational strategies.• Validate data accuracy and consistency across systems to support decision-making processes.• Provide recommendations based on chart analysis to improve financial forecasting and operational efficiency.<br>Required Skills & Qualifications:• Experience in financial data analysis with proficiency in chart creation and visualization tools.• Strong understanding of financial statements, budgets, and operational metrics.• Ability to interpret and present complex data in accessible formats for stakeholders.• Familiarity with financial software, ERP systems, or data visualization platforms.• Minimum of 5 years of relevant experience in finance, operations, or data analysis roles.<br>More About the Opportunity:This role offers a unique opportunity to work with a global leader in the Technology, Information and Internet industry, contributing to data-driven decision-making and operational optimization. The position supports critical financial and operational initiatives with measurable impact on business performance.<br>Equal Opportunity Employer:We hire based on skills and expertise. All qualified candidates are welcome regardless of background, experience, or prior employment history. Applications are reviewed solely on demonstrated technical ability and qualifications.<br>Apply Now!

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Position Overview:</strong><br>We are seeking a highly skilled and experienced Senior Business Analyst to join our dynamic team. As a Senior Business Analyst, you will play a critical role in bridging the gap between business needs and technology solutions. You will work closely with stakeholders from various departments to understand their requirements and translate them into actionable insights and recommendations. Your expertise in data analysis, process improvement, and project management will be instrumental in driving strategic initiatives and achieving business objectives.<br><strong>Responsibilities:</strong><br>1. Requirement Gathering and Analysis: Collaborate with stakeholders to elicit, document, and prioritize business requirements. Analyze complex business processes and systems to identify areas for improvement and recommend solutions.<br>2. Data Analysis: Utilize advanced analytical techniques to extract insights from large datasets. Conduct data validation, cleansing, and modeling to support decision-making processes. Present findings using visualization tools to communicate complex information effectively.<br>3. Process Improvement: Identify opportunities for process optimization and automation. Conduct process mapping, and gap analysis, and develop recommendations for streamlining workflows and enhancing operational efficiency.<br>4. Project Management: Lead and participate in cross-functional projects, coordinating activities, resources, and timelines. Develop project plans, monitor progress, and ensure timely delivery of project milestones. Mitigate risks and resolve issues to achieve project objectives.<br>5. Stakeholder Engagement: Collaborate with business stakeholders, including executives, managers, and subject matter experts. Facilitate workshops, interviews, and meetings to gather requirements and align expectations. Build strong relationships to foster effective communication and collaboration.<br>6. Documentation and Reporting: Prepare comprehensive business requirement documents, functional specifications, and user stories. Create clear and concise reports, dashboards, and presentations to convey insights, project status, and recommendations to stakeholders at all levels.<br>7. Continuous Improvement: Stay up-to-date with industry trends, best practices, and emerging technologies relevant to business analysis. Share knowledge and mentor junior team members to enhance the overall capabilities of the team.<br><strong>Requirements</strong><br><strong>Qualifications:</strong><br>1. Experience: Minimum of 4-6 years of experience as a Business Analyst, with a focus on process improvement, data analysis, and project management. Previous experience in a senior or lead capacity is preferred.<br>2. Strong Analytical Skills: Demonstrated ability to analyze complex business problems, interpret data, and provide data-driven recommendations. Proficiency in data analysis tools, such as Excel, SQL, or visualization tools (e.g., Tableau, Power BI).<br>3. Business Acumen: Deep understanding of business processes, operations, and industry dynamics. Ability to quickly grasp business strategies, goals, and challenges to provide valuable insights and solutions.<br>4. Project Management: Proven experience in managing projects from initiation to completion. Familiarity with project management methodologies (e.g., Agile, Scrum) and tools (e.g., JIRA, Trello).<br>5. Communication and Collaboration: Excellent interpersonal and communication skills, with the ability to effectively engage and influence stakeholders at all levels. Strong facilitation and presentation skills to convey complex ideas and concepts clearly.<br>6. Problem-Solving Skills: Strong analytical and critical thinking abilities. Proactive approach to problem-solving, with the ability to identify and address root causes rather than symptoms.<br>7. Adaptability and Flexibility: Comfortable working in a fast-paced and dynamic environment. Ability to prioritize tasks, handle multiple projects simultaneously, and adapt to changing priorities and deadlines.<br>8. Education: Bachelor's degree in Business Administration, Computer Science, or a related field. Relevant certifications (e.g., CBAP, PMI-PBA) are a plus.<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><strong>Job Description</strong></span></p><br><p><span><strong>Technical writer / Business Analyst duties and responsibilities</strong></span></p><br><ul><li><span>Roles and responsibilities</span></li><li><span>Clarifying business ideas and ensure their relevance to the desired business value.</span></li><li><span>Assist in shaping the product vision, value and charter in collaboration with the product manager, solution architect and project management.</span></li><li><span>Collaborate with the product manager / Owner, solution architect and program manager in the product exploration and document the detailed functional and technical user stories.</span></li><li><span>Identify business users underlying needs and research the product environment and translate the outcome into requirements and features.</span></li><li><span>assures compliance of the development outcomes with a customer’s business goals.&nbsp;</span></li><li><span>Analyzing the structure of a business to determine how it operates and determine its objectives.</span></li><li><span>Developing comprehensive end-to-end Business scenarios, use cases, and test cases.</span></li><li><span>Assist Product management in creating product roadmap, features and assist with them in prioritizing product backlog.</span></li><li><span>Collaborate with product management and project management in leading product refinement events&nbsp;</span></li><li><span>Track and update product requirements, features and keep them relevant to the updated business objectives</span></li><li><span>Create and maintain product documentation (User guide, release notes, etc). Collaborate with the scrum master to update the documentation with the proper level of detail.</span></li></ul><p><span><strong>Job Requirements</strong></span></p><br><p><span><strong>Required Experience and Qualifications</strong></span></p><br><ul><li><span>Bachelor’s degree in computer science or relevant study</span></li><li><span>7+ years of professional experience, at least 5 years of relevant business analysis experience in Software development&nbsp;</span></li><li><span>Previous experience as a software Developer is a highly appreciated.&nbsp;</span></li><li><span>IIBA certificate is a plus.</span></li><li><span>Proficiency in English is a must.</span></li></ul><p><span><strong>Interpersonal skills</strong></span></p><br><ul><li><span>In-depth understanding of system thinking and design thinking</span></li><li><span>Ability to communicate with C-Level / ExCo level</span></li><li><span>Excellent research and analytic skills</span></li><li><span>In-depth knowledge of Business &amp; data modeling techniques</span></li><li><span>Excellent attention to detail</span></li><li><span>Ability to turn complex concepts into simple language</span></li><li><span>Excellent verbal and written communication skills</span></li><li><span>Excellent time management and prioritization skills.</span></li><li><span>Business Writing and Reporting.</span></li><li><span>Analytical thinker, Decision-maker, Problem-solver.</span></li><li><span>Documentation and visualization master, able to utilize visualization tools to provide explicit requirement documentation</span></li><li><span>Expert user of Jira, Confluence, and similar tools</span></li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>About Octopus by RTG</strong><br>Octopus by RTG is the tech hiring and outsourcing arm of <strong>Robusta Technology Group</strong>, dedicated to connecting exceptional tech talent with top-tier organizations across the <strong>MENA, GCC, Europe, the US, and Canada</strong>. We specialize in building strong, long-term partnerships between skilled professionals and innovative companies. Our mission is to <strong>empower growth, innovation, and excellence</strong> by matching the right talent with the right opportunities.<br><strong>Key Responsibilities</strong><br><ul><li> Lead and support customer journey mapping exercises for a financial services client. </li><li> Collaborate with senior stakeholders to gather, analyze, and document business and user requirements. </li><li> Translate business needs into clear functional requirements and actionable insights. </li><li> Work closely with CRM and Martech teams to align business objectives with technical capabilities. </li><li> Support workshops, stakeholder interviews, and documentation efforts throughout the engagement. </li></ul><br><strong>Requirements</strong><br><strong>Experience</strong><br><ul><li> 5-7 years of solid, relevant experience as a Business Analyst. </li></ul><br><strong>Industry Knowledge</strong><br><ul><li> Strong familiarity with the <strong>financial services industry</strong>. </li></ul><br><strong>Technical Exposure</strong><br><ul><li> Hands-on experience working with <strong>CRM</strong> and <strong>Martech platforms</strong>. </li></ul><br><strong>Soft Skills</strong><br><ul><li> Proactive, collaborative, and approachable. </li><li> Strong stakeholder management and communication skills. </li><li> Ability to work effectively in fast-paced, client-facing environments. </li></ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>About Octopus by RTG</strong><br>Octopus by RTG is the tech hiring and outsourcing arm of <strong>Robusta Technology Group</strong>, dedicated to connecting exceptional tech talent with top-tier organizations across the <strong>MENA, GCC, Europe, the US, and Canada</strong>. We specialize in building strong, long-term partnerships between skilled professionals and innovative companies. Our mission is to <strong>empower growth, innovation, and excellence</strong> by matching the right talent with the right opportunities.<br><strong>Key Responsibilities</strong><br><ul><li> Lead and support customer journey mapping exercises for a financial services client. </li><li> Collaborate with senior stakeholders to gather, analyze, and document business and user requirements. </li><li> Translate business needs into clear functional requirements and actionable insights. </li><li> Work closely with CRM and Martech teams to align business objectives with technical capabilities. </li><li> Support workshops, stakeholder interviews, and documentation efforts throughout the engagement. </li></ul><br><strong>Requirements</strong><br><strong>Experience</strong><br><ul><li> 5-7 years of solid, relevant experience as a Business Analyst. </li></ul><br><strong>Industry Knowledge</strong><br><ul><li> Strong familiarity with the <strong>financial services industry</strong>. </li></ul><br><strong>Technical Exposure</strong><br><ul><li> Hands-on experience working with <strong>CRM</strong> and <strong>Martech platforms</strong>. </li></ul><br><strong>Soft Skills</strong><br><ul><li> Proactive, collaborative, and approachable. </li><li> Strong stakeholder management and communication skills. </li><li> Ability to work effectively in fast-paced, client-facing environments. </li></ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>About Octopus by RTG</strong><br>Octopus by RTG is the tech hiring and outsourcing arm of <strong>Robusta Technology Group</strong>, dedicated to connecting exceptional tech talent with top-tier organizations across the <strong>MENA, GCC, Europe, the US, and Canada</strong>. We specialize in building strong, long-term partnerships between skilled professionals and innovative companies. Our mission is to <strong>empower growth, innovation, and excellence</strong> by matching the right talent with the right opportunities.<br><strong>Key Responsibilities</strong><br><ul><li> Lead and support customer journey mapping exercises for a financial services client. </li><li> Collaborate with senior stakeholders to gather, analyze, and document business and user requirements. </li><li> Translate business needs into clear functional requirements and actionable insights. </li><li> Work closely with CRM and Martech teams to align business objectives with technical capabilities. </li><li> Support workshops, stakeholder interviews, and documentation efforts throughout the engagement. </li></ul><br><strong>Requirements</strong><br><strong>Experience</strong><br><ul><li> 5-7 years of solid, relevant experience as a Business Analyst. </li></ul><br><strong>Industry Knowledge</strong><br><ul><li> Strong familiarity with the <strong>financial services industry</strong>. </li></ul><br><strong>Technical Exposure</strong><br><ul><li> Hands-on experience working with <strong>CRM</strong> and <strong>Martech platforms</strong>. </li></ul><br><strong>Soft Skills</strong><br><ul><li> Proactive, collaborative, and approachable. </li><li> Strong stakeholder management and communication skills. </li><li> Ability to work effectively in fast-paced, client-facing environments. </li></ul><br> </div>

Department: Project Workforce Management Reports To: WFM Planning Analyst Position Overview The Real Time Analyst monitors on a daily basis different levels of Contact Center activities and analyzes performance data in real time. Main purpose of that action is to identify weak points and suggest more efficient management solutions to supervisors and managers. Key Responsibilities• Generates and delivers real-time reports to Operations Management Team• Compares call forecasts with actual results to examine variances, proactively identify scheduling gaps and offers solutions to solve them.• Provides performance analysis to ensure accurate, timely reporting to support business decisions.• Proving support to Operations Supervisors by identifying and suggesting more efficient management solutions.• Take decisions on the number of Operations Customer Experts to be in the Front-Office Group and Back-Office Group and move Operations Customer Experts from one group to another to maximize productivity and Service Level performance.• Control the Service Levels.• Break management.• Be a true team member in Teleperformance – focused on the success of the company and the well-being of the team.• Interaction with other departments to improve and maximize the project(s) results.• Be an active part in the process of continuous improvement, proposing improvement and innovation methods across the department and the company (producing fresh and imaginative ideas and solutions)• Ensure all Teleperformance processes, procedures and policies are fulfilled, including but not limited to GDPR - General Data Protection Regulation, GISP - Global Information Security Policies, ISS - Information Security Standard; CSR - Corporate Social Responsibility policies, Health & Safety, among others.• Communicate any known infractions of these Corporate Policies and procedures to Teleperformance Management immediately.---Required Qualifications Education and specific Training:• Higher Education Degree (preferential).• Fluency in English (minimum B2). Work Experience:• 2+ Years of Experience in project management and implementation.• Proficient in Excel, Word, and Outlook.• Knowledge of SQL (Structured Query Language), BI tools or Workforce Management software is a plus.· Experience with usage of Telepotie tool is a must<br>Soft Skills & Other Requirements Technical Skills• Working knowledge of Microsoft Office Suite (Excel, Word, Power Point);• Experience managing in Customer Experience Management operations; Competencies and specific skills• Achievement oriented.• Analytical ability.• Initiative.• Problem solving.• Team building / Teamwork.

Department: Project Workforce Management Reports To: WFM Planning Analyst Location: One kattameya- qesm el maadi Position Overview The Real Time Analyst monitors on a daily basis different levels of Contact Center activities and analyzes performance data in real time. Main purpose of that action is to identify weak points and suggest more efficient management solutions to supervisors and managers. Key Responsibilities• Generates and delivers real-time reports to Operations Management Team• Compares call forecasts with actual results to examine variances, proactively identify scheduling gaps and offers solutions to solve them.• Provides performance analysis to ensure accurate, timely reporting to support business decisions.• Proving support to Operations Supervisors by identifying and suggesting more efficient management solutions.• Take decisions on the number of Operations Customer Experts to be in the Front-Office Group and Back-Office Group and move Operations Customer Experts from one group to another to maximize productivity and Service Level performance.• Control the Service Levels.• Break management.• Be a true team member in Teleperformance – focused on the success of the company and the well-being of the team.• Interaction with other departments to improve and maximize the project(s) results.• Be an active part in the process of continuous improvement, proposing improvement and innovation methods across the department and the company (producing fresh and imaginative ideas and solutions)• Ensure all Teleperformance processes, procedures and policies are fulfilled, including but not limited to GDPR - General Data Protection Regulation, GISP - Global Information Security Policies, ISS - Information Security Standard; CSR - Corporate Social Responsibility policies, Health & Safety, among others.• Communicate any known infractions of these Corporate Policies and procedures to Teleperformance Management immediately.<br>Required Qualifications Education and specific Training:• Higher Education Degree (preferential).• Fluency in English (minimum B2). Work Experience:• 1-2 Years of Experience in project management and implementation.• Proficient in Excel, Word, and Outlook.• Knowledge of SQL (Structured Query Language), BI tools or Workforce Management software is a plus.· Experience with usage of Telepotie tool is a must<br>Soft Skills & Other Requirements Technical Skills• Working knowledge of Microsoft Office Suite (Excel, Word, Power Point);• Experience managing in Customer Experience Management operations; Competencies and specific skills• Achievement oriented.• Analytical ability.• Initiative.• Problem solving.• Team building / Teamwork.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Who we are</b> <br></span><p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology &amp; Transformation. <br>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. <br>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. <br>#VOIS #BeUnrivalled #CreateTheFuture</p><br><br><br><b>About this Role</b> <br> <p>We are seeking an experienced PMO professional to support the Vodafone UK Digital &amp; IT Delivery organisation during a period of significant transformation and change. This role partners closely with Delivery teams, PMO Leads, senior stakeholders, and portfolio leadership to ensure projects and programmes are effectively planned, governed, monitored, and delivered. The successful candidate will contribute to driving governance excellence, process optimisation, financial oversight, resource planning, and the adoption of hybrid delivery practices aligned with SAFe principles.</p><br><br><br><b>What you’ll do</b> <br><p>Collaborate with the Value &amp; Execution Lead and PMO Leads to support the effective planning, execution, and monitoring of projects and programmes.<br>Support Technology Delivery teams in maintaining delivery standards, sharing best practices, and driving continuous improvement.<br>Ensure project management processes, controls, and governance standards are consistently applied and optimised.<br>Monitor and maintain accurate real-time project and programme status updates within relevant delivery systems.<br>Track project milestones, risks, issues, dependencies, and mitigating actions to support effective delivery.<br>Promote the adoption of hybrid delivery methodologies and alignment with SAFe principles across Technology Delivery teams.<br>Facilitate regular project and programme reporting cycles, ensuring accurate and timely updates for stakeholders.<br>Coordinate financial reporting activities and ensure alignment with governance and organisational requirements.<br>Partner with the PMO &amp; Transformation Manager to maintain and enhance delivery methodologies and governance frameworks.<br>Support project managers in the development and maintenance of project plans, schedules, and delivery roadmaps.<br>Assist with resource planning activities in partnership with Capacity Management teams to optimise utilisation and balance workloads.<br>Monitor resource capacity, availability, and constraints, highlighting potential risks and bottlenecks.<br>Deliver training sessions and guidance on PMO processes, governance practices, and supporting tools.<br>Produce weekly performance, health, and governance reports for senior management stakeholders.<br>Analyse project and programme performance data to identify trends, insights, risks, and opportunities for improvement.<br>Support assurance activities to ensure programmes are appropriately planned, funded, resourced, governed, and delivered to quality standards.</p><br><br><br><b>Who you are</b> <br><p>Minimum of 2 years’ experience in a Project Management Office (PMO) Analyst or project support role.<br>Experience supporting a diverse portfolio of initiatives ranging from large-scale transformation programmes to smaller projects.<br>Strong communication and stakeholder management skills, with the ability to engage effectively across all organisational levels.<br>Highly organised and capable of managing multiple priorities simultaneously.<br>Strong numerical and analytical skills, with the ability to identify patterns, trends, and areas for improvement.<br>Self-motivated, proactive, and results-oriented, with the ability to work independently and collaboratively.<br>Experience in financial reporting, tracking, and maintenance.<br>Understanding of project management methodologies and governance frameworks.<br>Knowledge of Waterfall delivery methodologies is desirable.<br>Familiarity with SAFe concepts and principles is desirable.<br>Advanced Microsoft Excel skills.<br>Experience with Power BI, automation tools, or reporting technologies is advantageous.<br>Strong attention to detail and commitment to maintaining high-quality project governance standards.</p><br><br><br><b>Not a perfect fit?</b> <br><p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p><br><br><br><b>What's in it for you</b> <br><p>Opportunity to work within a large-scale Digital &amp; IT transformation environment.<br>Exposure to enterprise project and programme governance practices.<br>Experience partnering with senior stakeholders and delivery leadership teams.<br>Opportunity to develop expertise across project controls, financial management, resource planning, and reporting.<br>Involvement in continuous improvement initiatives that influence delivery excellence across multiple portfolios.<br>Exposure to Agile, hybrid delivery models, and SAFe ways of working within a global organisation.</p><br><br><br><b>What skills you will learn</b> <br><p>Advanced PMO governance and assurance practices.<br>Portfolio, programme, and project reporting techniques.<br>Financial management and forecasting within transformation programmes.<br>Resource and capacity planning methodologies.<br>Stakeholder management and executive reporting skills.<br>Data analysis, performance measurement, and trend identification.<br>Delivery framework optimisation and continuous improvement techniques.<br>Practical application of hybrid delivery methodologies and SAFe principles.</p><br><br><br><b>VOIS Equal Opportunity Employer Commitment</b> <br><p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status , pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.&nbsp;</p><br><br><br><b>Join Us</b> <br><p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. <br>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. <br>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p><br><br><br><b>Alert </b> <br><p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. <br>#JDEnhancedByTARA</p><br><br><br><b>Follow us on social media</b> <br> <ul> <li>LinkedIn: VOIS LinkedIn</li> <li>Facebook:&nbsp;VOIS Facebook</li> <li>Instagram:&nbsp;VOIS Instagram</li> <li>You can also chat with our employees to learn more about our projects:&nbsp;Employee Connect</li> </ul> <br><br><br><br> </div>

Teleperformance is Hiring: WFM Analyst L2Are you passionate about workforce planning, data analysis, and process improvement? Join Teleperformance and help drive operational excellence through workforce optimization and innovation. What You'll Do:• Analyze workforce data and identify trends to improve efficiency• Develop recommendations to optimize workforce planning and resource utilization• Collaborate with Operations, HR, and IT teams to implement WFM strategies• Drive automation, standardization, and continuous process improvement• Support and train teams on WFM tools and best practices• Monitor performance and contribute to business improvement initiatives• Ensure compliance with company policies and information security standards What We're Looking For:• 2–5 years of experience in Workforce Management, project management, or process improvement in BPO Industry• Bachelor's degree• English level: B2 or above• Hands-on experience working with Alvaria and/or Aspect WFM tools• Strong analytical and problem-solving skills• Proficiency in Microsoft Excel, Word, and Outlook• Experience with SQL, BI tools, or Workforce Management software is a plus• Excellent communication and stakeholder management skills• Ability to work in a fast-paced, data-driven environment What We Offer:• Competitive salary package• Medical and social insurance• Transportation provided• Career growth and development opportunities• Dynamic international work environment

Job Location<br><br>Cairo<br><br>Job Description<br><br>Are you interested in a Supply Chain career in P&G?<br><br>The Supply Chain Analyst has the analytical overview of the import lanes into Europe. The analyst will use global standard work processes and solutions for the activation of cross-customs border lanes, zooming in into the logistic aspects of such a lane to support the configuration of the relevant systems and sourcing the relevant services for the lane.<br><br>In addition, the analyst will use the available sources of information and systems to understand Service parameters, carrier performance, carrier contract adherence, supporting the I Trade Governance team to pro-actively address potential related issues that would impact the business results. He/ she will assist the Lane Managers on report analysis, issue resolutions, and auditing processes.<br><br>If this sounds exciting to you, read on!<br><br>How Success Looks Like<br><br>Success in the role will require you to help drive business results in the region by combining supply chain knowledge, strong compliance mindset, problem solving, analytical thinking, and good communication & collaboration skills to support in delivering Service, Cash & Cost targets.<br><br>WHAT YOU WILL BE DOING?<br><br>Responsibilities<br><br>Execute the supply planning process of inventory planning, requirements planning, production planning, and material planning Develop and maintain finished goods inventory targets by SKU based on service level objectives, forecast error, and replenishment lead times Deliver KPIs such as customer fill rate, Inventories and cost targets Key interface between Stock replenishment, operations, and logistics Identify, resolve and escalate supply chain situation/risk like manufacturing performance, material shortage or demand surge Manage projects that impact the supply chain, such as new product launches or capacity expansions Participate in cross-functional teams to develop and implement continuous improvement initiatives<br><br>Job Qualifications<br><br>What makes you the right fit:<br><br>Bachelor’s degree holder with max. 0-3 years of relevant experience – Excluding Engineering, Actuarial Sciences, Computer Science, Data Science, Mathematics (Statistics & Data Analysis) Legally eligible to work in Egypt Good analytical and problem-solving skills. Having Highly developed interpersonal skills like communication and presentation skills. Proficiency with Microsoft office tool suite (Excel, Word and Power point) Must Demonstrate ability to communicate professionally in English, both written and orally, to wide variety of audiences Effective working in a matrix organization and multi-level stakeholder management Excellent problem-solving and analytical skills – and able to understand and interpret data. Having programming/IT basic Knowledge Having Supply chain knowledge.<br><br>About Us<br><br>We produce globally recognized brands and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Neurobion, Sangobion, Vicks, Always®, Ariel®, Gillette®, Head & Shoulders®, Herbal Essences®, Oral-B®, Pampers®, Pantene®, Tampax® and more. Our community includes operations in approximately 70 countries worldwide.<br><br>Visit http://www.pg.com to know more.<br><br>We are an equal opportunity employer and value diversity at our company. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, HIV/AIDS status, or any other legally protected factor.<br><br>Job Schedule<br><br>Full time<br><br>Job Number<br><br>R000156324<br><br>Job Segmentation<br><br>Entry Level

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p> </p> <p> <strong> <span> <span>Financial Planning Sr. Analyst</span> </span></strong> </p> <p> <strong> <span>Location</span></strong> </p> <p>Head Office</p> <p> <strong> <span>Job Purpose <br> <br> </span></strong> </p> <p> </p> <p> <span>The Financial Planning Analyst supports the FP&amp;A department in providing comprehensive financial analysis, forecasting, budgeting, and reporting. This role focuses on the technical aspects of financial planning, ensuring data accuracy, conducting detailed analyses, and supporting the implementation of financial strategies. The Financial Planning Analyst plays a critical role in assisting with month-end closing, forecasting, cash flow management, and benchmarking activities.</span> </p> <p> </p> <p> </p> <p> </p> <p> <strong> <span>Key Responsibilities</span></strong> </p> <ol> <li> <strong> <u> <span>Health &amp; Safety: </span></u> </strong> </li> </ol> <p> <strong> <u> <span> </span></u> </strong> </p> <p>Comply with Health &amp; Safety Rules and Regulations as per Lafarge H&amp;S Standards</p> <p> <strong> <u> <span> </span></u> </strong> </p> <ol> <li> <strong> <u> <span>Functional:</span></u> </strong> </li> </ol> <p> <strong> <u> <span> </span></u> </strong> </p> <ul> <li> <strong> <span>Month-End Closing:</span></strong> </li> </ul> <p> <strong> <span> </span></strong> </p> <ul> <li>Assist in reviewing actual financial results and ensuring accuracy and completeness of financial records.</li> <li>Create and review accruals and provisions where necessary, ensuring proper accounting treatment.</li> <li>Analyze month-end results versus forecasts and prior periods, identifying and explaining variances.</li> <li>Support the approval process for invoices and purchase requisitions, ensuring correct accounting allocation and alignment with forecasts and budgets.</li> <li>Cement Entity Sales General and Admin (SG&amp;A) Cost Controlling:</li> <li>Assist in developing forecasts and budgets for SG&amp;A costs, including IT, HR, top management, legal and communication, finance, and sales and marketing.</li> <li>Analyze actual SG&amp;A costs and collaborate with concerned departments to identify and explain variances.</li> <li>Conduct variance analysis to identify trends, risks, and opportunities for cost control and optimization.</li> <li>Ensure SG&amp;A spending aligns with budget and strategic objectives.</li> </ul> <p> </p> <ul> <li> <strong> <span>Country People Costs:</span></strong> </li> </ul> <p> <strong> <span> </span></strong> </p> <ul> <li>Prepare dashboards analyzing people costs by entity, cost center and account to monitor cost vs forecast and prior year.</li> <li>Monitor variances in costs versus headcount plans for both direct and subcontracted labor.</li> <li>Ensure proper allocation of costs and alignment vs headcount reporting.</li> <li>Provide allocation of new hires as per company reporting standards.</li> <li>Financial Planning and Analysis:</li> <li>Assist in the preparation and consolidation of financial statements for budgeting, forecasting, and medium-term planning.</li> <li>Conduct detailed financial analyses to support profitability assessments, margin optimization strategies, and variance analysis.</li> <li>Prepare and review financial reports, ensuring accuracy and compliance with company policies and standards.</li> <li>Support the FP&amp;A team in developing business review and strategy presentations and presenting financial insights and recommendations to senior management.</li> </ul> <p> </p> <ul> <li> <strong> <span>Financial Benchmarking:</span></strong> </li> </ul> <p> <strong> <span> </span></strong> </p> <ul> <li>Contribute to the benchmarking analysis against other listed players in the market to assess financial performance by analyzing differences in financial performance, including cost structures, and efficiency.</li> <li>Data Management and Systems:</li> <li>Maintain accurate and up-to-date financial data and records in financial systems.</li> <li>Assist in the implementation and enhancement of financial software and ERP systems to improve data accuracy and reporting.</li> <li>Develop and maintain financial models and tools to support analysis and decision-making.</li> </ul> <p> </p> <ul> <li> <strong> <span>Compliance and Reporting:</span></strong> </li> </ul> <p> <strong> <span> </span></strong> </p> <ul> <li>Ensure compliance with company policies, financial regulations, and internal controls.</li> <li>Support internal and external audits by providing necessary documentation and explanations.</li> </ul> <p> </p> <ul> <li> <strong> <span>HARP Compliance:</span></strong> </li> </ul> <p> <strong> <span> </span></strong> </p> <ul> <li>Using actions in place to move the company to align with group rules (HARP). This includes costs allocation; cost centers details, allocation of costs in variable and fixed breakdowns, headcounts definition, etc.</li> </ul> <p> </p> <p> <strong> <span>Education, Qualifications &amp; Experience</span></strong> </p> <p> </p> <p> <strong> <u>Education:</u> </strong> <strong> </strong>Bachelor's degree in Finance, Accounting, or a related field; CPA or CMA certification is a plus. </p> <p> </p> <p> <strong> <u>Technical Skills: </u> </strong> </p> <p>Budgeting, Forecasting, Controlling and SAP</p> <p>Financial Modeling</p> <p>Advanced Excel</p> <p>Variance Analysis</p> <p>Scenario Planning &amp; Sensitivity Analysis</p> <p> </p> <p> <strong> <u>Soft Skills</u> </strong> </p> <p>Excellent interpersonal and communication skills.</p> <p>Highest Level of analytical skills.</p> <p>Strong attention to detail and accuracy.</p> <p> </p> <p> <strong> <u>Experience:</u> </strong> <strong> </strong>4-6 years in FP&amp;A and Controlling roles</p> <p> </p> <p> </p></div></section>

<p><h4>Who we are</h4> <p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking a data analyst to support Vodafone Enterprise solutions by delivering high-quality insights and reporting to internal stakeholders and customers. The role focuses on analysing KPIs, monitoring inventory and asset performance, and identifying risks that may impact business outcomes. The individual will play a key part in supporting data-driven decision-making and continuous improvement initiatives in a dynamic, customer-focused environment.</p> <h4>What you’ll do</h4> <ul> <li>Gather, clean, and consolidate data from multiple sources to present accurate inventory and asset status.</li> <li>Produce weekly asset reports outlining current status and highlighting pending customer requests.</li> <li>Perform detailed analysis to identify process gaps, risks, and performance issues, and communicate findings to relevant teams.</li> <li>Facilitate weekly inventory reviews with customers and internal stakeholders, including RAG (Red, Amber, Green) status reporting.</li> <li>Develop weekly and monthly reports focused on NMR conformance and disconnection tracking.</li> <li>Respond to ad-hoc customer requests and queries, including validation of upgrade and bulk requests.</li> <li>Provide actionable recommendations to enhance performance, improve processes, and reduce risk of revenue impact.</li> </ul> <h4>Who you are</h4> <ul> <li>Demonstrates strong analytical thinking and problem-solving capabilities with a structured approach to data interpretation.</li> <li>Communicates effectively in both Arabic and English, presenting insights clearly to both technical and non-technical audiences.</li> <li>Proficient in MS Office tools (Excel, Access, PowerPoint, SharePoint) and experienced in Python and Power BI dashboard development.</li> <li>Experienced in data analysis, with a solid understanding of business processes and data management systems.</li> <li>Able to manage multiple priorities in a fast-paced, deadline-driven environment while maintaining quality standards.</li> <li>Takes initiative, shows accountability, and contributes to continuous improvement efforts.</li> <li>Familiar with working in virtual and collaborative environments across different teams.</li> <li>Knowledgeable in process and quality management, with the ability to document standards and procedures effectively.</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What's in it for you</h4> <ul> <li>Opportunity to work on enterprise-level data and analytics solutions within a global organisation.</li> <li>Exposure to cross-functional collaboration with international teams and stakeholders.</li> <li>A role that enables contribution to strategic, data-driven decision-making.</li> <li>Continuous development in advanced analytics tools and reporting practices.</li> <li>A supportive environment that values innovation, improvement, and professional growth.</li> </ul> <h4>What skills you will learn</h4> <ul> <li>Advanced data analysis and interpretation techniques for business decision-making.</li> <li>Dashboard creation and data visualisation using Power BI.</li> <li>Enhanced proficiency in Python for data processing and analytics.</li> <li>Stakeholder management and presentation of insights to diverse audiences.</li> <li>Process optimisation and performance monitoring within enterprise environments.</li> </ul> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>

About the Role We are looking for a Business Data Analyst to join our Data Management and AI team and support data-driven decision-making across our digital banking platform. In this role, you will work closely with business stakeholders and technical teams to translate business questions into measurable metrics, build dashboards, and ensure that data insights support business objectives. This position is ideal for a junior analyst who is passionate about data, analytics, and financial technology and wants to grow within a fast-paced fintech environment. Team Overview The Data Management and AI team works across the entire technology stack at QNBeyond Plus, enabling advanced analytics, reporting, and AI-driven insights. Our team collaborates with multiple technology and business teams to manage, analyze, and serve data that helps deliver innovative digital banking experiences for our customers. Key Responsibilities Business & Data Collaboration Act as a bridge between business stakeholders and data teams. Gather and document reporting and analytics requirements. Translate business questions into metrics, KPIs, and analytical insights. Analytics & Reporting Design and develop dashboards and reports to support business decisions. Validate that analytical outputs accurately answer business needs. Data Analysis Analyze business data to identify patterns, trends, and opportunities. Support teams in using data to improve customer experience and operational performance. Stakeholder Engagement Lead analytical initiatives and influence stakeholders with data insights. Ensure effective communication between business teams and technical teams. What We Are Looking For You must be:Self-motivated, proactive, and results-driven A team player who enjoys collaboration and learning A problem solver who approaches challenges with analytical thinking Customer-oriented, committed to delivering valuable insights Detail-oriented, especially regarding data quality and compliance Adaptable and eager to grow in a fast-paced fintech environment Qualifications Technical Skills Strong knowledge of SQLGood understanding of data modeling concepts Knowledge of business intelligence tools is a plus Professional Skills Strong verbal and written communication skills Experience with requirements gathering and documentation Basic leadership or initiative-taking capabilities Domain Knowledge Knowledge of banking or financial services is a plus Experience working in regulated environments or PCI/DSS compliance is advantageous Experience2+ years of experience in data analysis, business analysis, or system analysis At least 1 year of experience in fintech or regulated environments is preferred

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Job Description:</b><br><b>Job Summary:</b><br>We are seeking an experienced and detail-oriented ServiceNow Business Analyst - ITSM. In this role, you will act as a key liaison between stakeholders and the technical team, ensuring that business requirements are clearly defined, documented, and translated into effective solutions within the ServiceNow ITSM platform.<br>You will drive the analysis, design, and implementation of ITSM processes and improvements, support ServiceNow implementations and enhancements, and contribute to strategic initiatives aimed at optimizing IT service delivery.<br><b>Key Responsibilities: </b><br>• Gather, analyze, and document business requirements for ITSM processes using ServiceNow<br>• Collaborate with stakeholders to identify business challenges and opportunities for improvement<br>• Translate business needs into detailed functional and technical requirements<br>• Work closely with ServiceNow developers and administrators to ensure solutions meet business objectives<br>• Assist in configuring and testing ServiceNow ITSM modules (Incident, Problem, Change, Request, Knowledge, etc.)<br>• Conduct workshops and stakeholder interviews to validate requirements and design decisions<br>• Support UAT, training, and deployment activities<br>• Provide post-implementation support and continuous improvement recommendations<br>• Develop process documentation, user stories, use cases, and workflow diagrams<br>• Ensure compliance with governance, best practices, and organizational standards<br><b>Qualifications:</b><br>• Experience working in large-scale ServiceNow implementations<br>• Familiarity with reporting and dashboarding in ServiceNow<br>• Experience with integration of ServiceNow with other platforms/tools<br>• Ability to work independently and as part of a cross-functional team<br>At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive.<br><b>Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available</b> here<br> </div>

Description Join our dynamic retail team as a Financial Analyst specializing in Reporting & Budgeting. We are seeking a talented professional with over 5 years of experience in financial analysis within the retail industry. In this role, you will play a crucial part in forecasting, budgeting, and providing key financial insights that will drive strategic decision-making for our company. If you are passionate about numbers and have a keen eye for detail, this opportunity is perfect for you.<br>Responsibilities Develop and maintain financial models to support budgeting, forecasting, and decision-making processes. Prepare monthly, quarterly, and annual financial reports for management review. Analyze variances between actual results and budgets to identify trends and provide actionable recommendations. Collaborate with cross-functional teams to understand business requirements and financial implications. Assist in the development of annual budgets and long-range planning. Conduct ad-hoc financial analysis and provide insights to support strategic initiatives. Ensure compliance with financial policies, procedures, and regulations. Requirements Bachelor's degree in Finance, Accounting, or related field.5+ years of experience in financial analysis, preferably in the retail industry. Strong proficiency in financial modeling and reporting. Advanced knowledge of MS Excel and financial software. Ability to interpret and analyze complex financial data. Excellent communication and presentation skills. Detail-oriented and able to meet tight deadlines.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the job Senior Business Analyst <br> <br><strong>Duties &amp; Responsibilities</strong><br><ul><li>Articulate and champion a clear, long-term product vision, ensuring alignment across the team and stakeholders.</li><li>Serve as the sole owner of the Product Backlog, prioritizing items based on value, risk, and dependencies to maximize efficiency and outcomes.</li><li>Make tactical decisions on feature development to ensure every delivery increment provides maximum value to customers and the business.</li><li>Act as the primary liaison for all stakeholders, gathering feedback, managing expectations, and communicating progress and trade-offs clearly.</li><li>Collaborate daily with the development team to clarify requirements, define acceptance criteria, and actively participate in all Scrum ceremonies.</li><li>Deep understanding of the target market, user personas, and the industry domain to inform product decisions.</li><li>Proven ability to use data, metrics, and user feedback to drive backlog prioritization and validate the product direction.</li><li>Strong sense of value prioritization and the ability to articulate the business case and ROI for product features.</li><li>Sufficient understanding of the technology stack and development processes to collaborate credibly with engineers.</li><li>Excellent at conveying vision and requirements to both technical and non-technical audiences, with strong active listening and negotiation skills.</li><li>Mastery of Agile/Scrum practices, including writing user stories, defining acceptance criteria, and active participation in all sprint events.</li></ul><br><strong>Qualifications, skills, and abilities </strong><br><ul><li>A minimum of 5 years of experience as a Product Owner or Business Analyst in an Agile/Scrum environment, with a verifiable track record of guiding products from initial concept through to successful launch and subsequent iteration.</li><li>High proficiency with Agile tools like Jira or Azure DevOps for sophisticated backlog management.</li><li>A strong understanding of the end-to-end Software Development Lifecycle (SDLC) and a deep commitment to Agile principles and practices.</li><li>Demonstrated mastery in writing excellent user stories and well-defined acceptance criteria.</li><li>Strong business acumen, with the ability to understand and align detailed product work with overarching strategic company goals.</li><li>An analytical, data-driven mindset; you are comfortable using data and metrics to inform priorities, validate ideas, and solve complex problems.</li><li>Outstanding communication, presentation, and facilitation skills. You can explain complex technical concepts to non-technical audiences and articulate business needs to developers with equal ease.</li><li>Proven experience in managing diverse stakeholders, navigating conflicting priorities, and building consensus through effective influence and negotiation.</li></ul><ul><li><strong>Preferred Qualifications (Nice-to-Haves):</strong><br>Certified Scrum Product Owner (CSPO) or similar Agile certification.<br>A genuine passion for creating user-centric products that solve real-world problems.</li><li>Preferred to have an IQAMA.</li></ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Operation Finance Analyst</strong><br>Do you have a passion for challenging analytical assignments? Are you an excellent communicator with exceptional diplomatic skills, achievement oriented, and curious to broaden your professional perspective? Do you want to make a difference in our organization and contribute to building something new? If the answer is yes to all these questions, then we would like to hear from you.<br>We are looking for a Operations Finance Analyst based in Cairo with a Bachelor's degree and at least 5 years of professional experience in Finance Operations. Fluency in English and Arabic are required.<br>More specifically you will:<br><ol><li>Review costing models </li></ol><ol><li>Support monthly close process and lead variance analysis </li></ol><ol><li>Verify accuracy of data booked in expense sub-ledger post-close </li></ol><ol><li>Own transaction monitoring process </li></ol><ol><li>Preparing and reviewing monthly Manufacturing Expense Reports and identifying and reporting variances </li></ol><ol><li>Support forecasting (quarterly) and annual budget needs and analyze variances to actual results by keeping track of the latest business developments </li></ol><ol><li>Ad hoc reporting; including facilitating all business report requests from SC &amp; CS - Gathers, analyzes, prepares and summarizes </li></ol><ol><li>Support Factory controller in creating and maintaining key reports around Inventory, Excess &amp; Obsolete Inventory, Strategic Initiatives </li></ol><ol><li>Ad-hoc financial analysis to support teams </li></ol><ol><li>Responsible for organizing and conducting wall to wall physical inventories </li></ol><ol><li>Collaborate and provide support to various partners within the company and other PMI affiliates for respective financial cycles </li></ol><ol><li>Coordinate and actively participate in month and year-end closing tasks for respective PMI affiliates. </li></ol><ol><li>Identify areas for enhancements, propose processes improvements </li></ol><ol><li>In cooperation with Operations management, lead the data consolidation from all relevant stakeholders and prepare required documentation and templates and prepare the submission of OB/LRP Budget inputs (Manufacturing KPIs, SVC and FME HC, Productivity Initiatives, etc. etc.) to PMI in line with valid PMI standards </li></ol><ol><li>Analyze variances and deviations of actuals vs OB and RF targets, following up on root cause analysis and drivers with business owners </li></ol><ol><li>Ensure accurate reporting of KPIs (Uptime, DM Waste, Yield, HC, etc. etc.)., </li><li>Ensure compliance with PMI Practices &amp; Principles and Finance Standards </li></ol><br>Qualifications:<br>College/University in Finance, accounting or related field. <br><ul><li>At least 2 years in planning, analysis, reporting or Production planning department (experience in Plant or Operations finance positions is a plus) </li></ul><ul><li>Prior General accounting or cost accounting experience a plus </li></ul><ul><li>A proficient English speaker with a very good understanding of MS Office programs, especially MS Excel and financial coordinated systems </li></ul><ul><li>Knowledge of SAP platform is an advantage </li></ul><ul><li>An individual able to work under time pressure, prioritize tasks and follow timelines </li></ul><ul><li>Must be able to work extra hours, specifically during the month end close cycle and any project-based work that require additional hours </li></ul><br> </div>

Position Overview The WFM Analyst should guarantee the optimization, automation, and innovation of the processes aswell as the standardization of them.<br>Key Responsibilities(may perform other duties as requested, not specifically addressed in this document) Analyze historical data to provide insights and recommendations for improving workforceefficiency. Collaborate with operations, HR, and IT teams to implement WFM tools and strategies. Identify and implement process improvements in workforce planning and resource utilization. Provide training and support to teams on WFM systems and best practices. Stay updated on industry trends, new WFM technologies, and best practices. Driving continuous improvement in workforce planning processes. Interact with other departments in order to improve or maximize the project(s) results. Be an active part of the process of continuous improvement, proposing methods ofimprovement and innovation across the department and the company (producing fresh andimaginative ideas and solutions). Communicate with any known infractions of the Corporate Policies andprocedures to Teleperformance Management immediately.<br>Required Qualifications Education and specific Training Higher Education Degree (preferential) Fluency in English (minimum B2) Work Experience 2+ Years of experience is a must. Proficient in Excel, Word, and Outlook. Knowledge of SQL (Structured Query Language), BI tools or Workforce Management softwareis a plus.<br> Experience managing Customer Experience Management operations (preference). Proven experience coordinating between WFM and Operations teams. Experience participating in customer meetings and independently presentingduring capacity planning or workforce review meetings. Previous hands-on experience with Aspect / Alvaria WFM tools would be astrong advantage..<br>Soft Skills & Other Requirements Competencies and specific skills: Analytical ability Decision making Achievement Oriented Management skills Strategic thinking<br>Decision Making Authority Decisions Expected: Report to the WFM Assistant Manager regarding any situation that may impact on the Projectsand the Organization. Identifies the existence and cause of a problem, brainstorms potential solutions. Identifies conditions that solutions must meet Recommendations Expected: Improvement of recommendations. Produce fresh and imaginative ideas and solutions.