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Company Descriptioni Qor is a global customer experience business process outsourcing (CXBPO) partner that supports leading brands with intelligent, data-driven service solutions. With 45,000 employees across 11 countries, the company combines three decades of CX expertise with AI-enabled technologies to enhance every stage of the customer lifecycle. Through its CXBPO, Growth as a Service, and infinity AiQ offerings, i Qor delivers scalable support that drives acquisition, engagement, and retention. The organization emphasizes a people-first culture, measurable performance, and continuous innovation. Recognized as a Great Place to Work® and strengthened by recent acquisitions in sales, marketing, and CX, i Qor offers opportunities to grow within a dynamic, global organization.<br>Role Description This is a full-time, on-site Customer Service Specialist role based in Cairo, Egypt. The Customer Service Specialist will handle incoming customer inquiries via phone and email, providing accurate information and timely resolutions. Responsibilities includes documenting interactions in internal systems, and following defined processes and scripts while maintaining high-quality service. The role will support customer satisfaction and retention by actively listening, showing empathy, and escalating complex cases when needed. The specialist will also collaborate with team members and leaders to meet performance targets and participate in training to stay up to date on products, services, and procedures.<br>We’re Hiring – New Launching Account !<br>Location: New Cairo, Cairo, Egypt<br>Key Responsibilities:Handle customer inquiries via phone and email. Provide accurate information and timely resolutions. Troubleshoot basic customer concerns and escalate complex cases when required. Document customer interactions accurately in internal systems. Deliver outstanding customer service while meeting quality and performance standards.<br>Requirements:Graduates only. English proficiency at B2/C1 level. Strong communication, problem-solving, and customer service skills. Previous customer service experience is a plus.<br>What We Offer:Competitive salary package. Transportation Provided. Medical and social insurance. Paid training and continuous career development. A dynamic, multicultural work environment with opportunities for growth.

<p><h4>Who we are</h4> <p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking an IP Network Development and Test Engineer to develop IP design solutions for Connectivity and Cloud Engineering networks, based on architectural requirements, and validate them within the central laboratory environment. The role covers new network features, transformation initiatives, IP and Software-Defined Networking testing, test automation, virtualised transport applications, network harmonisation, and laboratory automation.</p> <p>You will help establish reusable configuration standards for IP networks across Vodafone Group and local markets. You will also collaborate with engineering, operations, vendors, and third parties to support technology acceptance, proofs of concept, and the adoption of automated network solutions.</p> <h4>What you’ll do</h4> <ul> <li>Develop IP network design solutions based on architectural requirements and test them in the central laboratory.</li> <li>Design and test new network features and network transformation solutions.</li> <li>Define standard IP configuration guidelines that can be reused by Vodafone Group and local-market network teams.</li> <li>Develop Software-Defined Networking testing approaches, methodologies, and automation capabilities.</li> <li>Prepare laboratory environments and execute tests for Software-Defined Networking functionality and use cases.</li> <li>Design, dimension, and configure the cloud-hosting environment used to onboard virtualised transport network applications, including Software-Defined Networking controllers, TACACS platforms, virtual routers, virtual firewalls, and distributed denial-of-service solutions.</li> <li>Prepare and conduct hardware and software regression testing through both manual methods and automated test suites.</li> <li>Create test templates that document test steps and expected results for new features.</li> <li>Provide test templates to scripting teams, review automation scripts, and verify script-run results against defined test cases.</li> <li>Maintain the required test catalogue through regular collaboration with engineering teams across Connectivity and Cloud Engineering.</li> <li>Manage and develop central laboratories, ensuring that required hardware, software, configurations, and virtualisation capabilities support the harmonised development plan.</li> <li>Coordinate the installation of new hardware required for central testing activities.</li> <li>Introduce laboratory automation through external tools and internally developed scripts, reducing manual configuration work during planned test campaigns.</li> <li>Support proofs of concept used to certify new hardware, software, and network solutions.</li> <li>Coordinate third parties involved in laboratory management and installations.</li> <li>Work with technology vendors to build a detailed understanding of relevant features and hardware and software characteristics.</li> <li>Act as a key interface for engineering and operations teams.</li> <li>Support hardware, software, and configuration harmonisation across Connectivity and Cloud Engineering networks.</li> <li>Facilitate Software-Defined Networking adoption by involving relevant teams throughout the design and testing lifecycle.</li> <li>Contribute to hardware and software acceptance testing in line with agreed plans.</li> </ul> <h4>Who you are</h4> <ul> <li>You have strong knowledge of internet technologies and IP/MPLS network technologies.</li> <li>You understand MPLS technologies, including LDP, RSVP, and fast reroute.</li> <li>You have practical knowledge of BGP, IS-IS, OSPF, Ethernet, Quality of Service, Operations, Administration and Maintenance, and Layer 2 and Layer 3 VPNs.</li> <li>You are familiar with IP Quality of Service, Broadband Network Gateways, multicast, PPP, L2TP, third-party Ethernet and broadband-access products, and Metro Ethernet Forum services, including E-LAN and E-Tree.</li> <li>You understand internet peering and transit, RIPE, IPv6, and Network Functions Virtualisation.</li> <li>You have a good understanding of Software-Defined Networking architecture and protocols within transport networks, including how they enable automation across IP network engineering and operations.</li> <li>You are familiar with VMware, virtualisation techniques, and associated good practices.</li> <li>You understand telecommunications or internet service provider solution-design lifecycles, including design, build, testing, commissioning, provisioning, assurance, and billing processes and systems.</li> <li>You understand hardware and software characteristics, features, and product lifecycles, including their application in operational environments.</li> <li>You have practical experience working with live IP networks.</li> <li>Experience in IP operations or IP network design is preferred.</li> <li>You can present technical capabilities clearly to customers and internal teams.</li> <li>You collaborate effectively, communicate clearly, and work constructively across different cultures and organisational areas.</li> <li>You take initiative, approach challenges pragmatically, and remain focused on delivering agreed outcomes.</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What's in it for you</h4> <ul> <li>The opportunity to influence major technical decisions affecting international and local-market IP networks.</li> <li>Exposure to strategic network transformation, Software-Defined Networking, virtualisation, and automation initiatives.</li> <li>The opportunity to collaborate with engineering, operations, architecture, vendor, and third-party teams.</li> <li>Hands-on involvement in central laboratory environments, proofs of concept, and hardware and software acceptance activities.</li> <li>The chance to help create reusable technical standards that support network harmonisation across multiple Vodafone networks.</li> </ul> <h4>What skills you will learn</h4> <ul> <li>Advanced approaches to IP network design, validation, and harmonised configuration management.</li> <li>Software-Defined Networking test methodology and use-case validation.</li> <li>Automated testing practices, including test-template creation, script review, and result verification.</li> <li>Laboratory automation using external tools and internally developed scripts.</li> <li>Design and configuration of VMware-based environments hosting virtualised transport network applications.</li> <li>Hardware and software regression testing, acceptance testing, lifecycle management, and certification.</li> <li>Cross-functional technical communication involving architecture, engineering, operations, vendors, and internal customers.</li> </ul> <h4>VOIS Equal Opportunity Employer Commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p></p><p></p>

Job Description :<br><br>Carry out scheduled preventive maintenance tasks to reduce unplanned downtime. Respond to equipment breakdowns promptly, performing root cause analysis ands executing necessary repairs. Document all maintenance activities accurately Ensure performing RCA on problem solving Ensure critical equipment is fully operational during high-demand months (e.g., Barhi and Medjool harvest). Prioritize maintenance tasks based on production schedules and operational urgency. Coordinate closely with production and quality teams for planned shutdowns. Monitor and maintain utilities including air compressors, steam network, cooling and HVAC systems. Ensure all utilities operate within defined performance and safety parameters. Adhere to food safety and hygiene standards during maintenance interventions. Use appropriate cleaning and disinfection procedures before and after work on production lines Maintain specific mechanical compliance items under hygiene standards: Lube-free pneumatics, food-grade lubricant usage, and sanitary welding standards Monitor Spare parts consumption and raise requests to replenish critical stock. Contribute to cost control by optimizing spare parts usage and identifying alternatives where applicable. Identify recurring failures and propose solutions to improve equipment reliability. Participate in root cause analysis, Kaizen events, and engineering modifications. Apply Lock-Out Tag-Out (LOTO), PPE, and other safety measures during maintenance work. Report and escalate safety risks or equipment abnormalities promptly. <br><br>Requirements<br><br>Bachelor's degree in Mechanical, or Mechatronics Engineering 3-5 years of hands-on maintenance experience in food processing, FMCG, or agricultural products Proven experience with maintenance of conveyors, Production lines , Xray, AHUs, Cooling units, sorters, metal detectors, mixers, chocolate production line , baking systems, and packaging lines. Working knowledge of utilities such as compressors, chillers, pumps Familiarity with food safety requirements (e.g., hygiene design, equipment sanitation) in maintenance work Experience using Computerized Maintenance Management System (CMMS) and basic troubleshooting tools. Additional certificates in maintenance systems (e.g., TPM, CMMS) are considered a plus<br><br>Benefits<br><br>Medical insurance Social insurance Annual Bonus Based on KPIsDiscount on Linah Farms's Products

Company Description Alorica is a global customer experience (CX) company that designs and delivers services that help brands build lasting customer relationships. As a full-service CX partner, Alorica combines proven performance, industry expertise, and modern technology to create impactful, innovative customer interactions. The company is known for challenging convention, focusing on measurable results, and maintaining strong, values-driven client partnerships. With 100,000 professionals across 17 countries, Alorica supports over 250 brands in more than 75 languages, offering diverse career paths in a dynamic, inclusive environment. Individuals who are curious, creative, and committed to excellence are encouraged to explore opportunities at alorica.com/careers.<br>Role Description This full-time, on-site Retail Customer Support role is based in Qesm El Sheikh Zaid and focuses on delivering high-quality service to retail customers. Day-to-day responsibilities include responding to customer inquiries, handling concerns or complaints, and providing product information that supports informed purchasing decisions. The role involves maintaining customer satisfaction through clear communication, problem solving, and adherence to company service standards. Team members will document interactions accurately, follow established processes, and collaborate with colleagues and supervisors to improve the customer experience. The position requires consistent professionalism, punctuality, and a commitment to meeting performance targets.<br>Qualifications<br><br>Candidates should possess skills in Customer Service and Customer Satisfaction to resolve issues, build trust, and maintain positive customer relationships. Candidates should possess Communication skills, including clear spoken and written English at B2 level, to interact with customers and team members professionally. Relevant qualifications such as a university degree or equivalent education, along with basic computer literacy and experience using customer support tools, are beneficial. Additional desirable qualifications include prior retail or contact center experience, problem-solving abilities, adaptability to shift work, and a customer-centric mindset.

Company Description Woodberry Preschool is an early childhood education center dedicated to providing a safe, nurturing, and engaging learning environment for young children. The preschool focuses on building strong foundations in social, emotional, cognitive, and language development through play-based and structured learning activities. Woodberry Preschool values collaboration with families and caregivers to support each child’s individual needs and growth. The school promotes inclusive practices and aims to create a welcoming community where children develop curiosity, confidence, and a love of learning. Role Description The English Teacher at Woodberry Preschool will design and deliver age-appropriate English language activities that build listening, speaking, early reading, and pre-writing skills. Daily responsibilities include planning lessons, preparing learning materials, leading group and individual activities, and using stories, songs, games, and creative tasks to introduce and reinforce English vocabulary and simple structures. The teacher will observe and document children’s progress, communicate regularly with families, and collaborate with colleagues to align classroom practice with the preschool’s educational approach. The role also involves maintaining a safe, inclusive classroom environment and supporting children’s social and emotional development throughout the day. This is a full-time, on-site role based in Cairo, Egypt. Qualifications Strong English language proficiency, with clear pronunciation and the ability to communicate effectively with young children. Experience or training in early childhood education, English language teaching, or related fields, preferably at the preschool or kindergarten level. Skills in lesson planning, classroom management, and creating engaging, developmentally appropriate learning activities. Ability to foster an inclusive, supportive, and culturally sensitive classroom environment for children with diverse backgrounds. Effective communication and collaboration skills to work with colleagues and engage constructively with families and caregivers. Patience, empathy, and a genuine interest in working with young children and supporting their holistic development. Bachelor’s degree in Education, English, Early Childhood Education, or a related discipline is preferred. Previous on-site teaching or classroom experience in a school or preschool setting in Cairo or similar contexts is an advantage.

Company Description Contracting is a construction-focused organization delivering infrastructure and building projects in Cairo and surrounding regions. The company is committed to quality, safety, and efficient project delivery, with an emphasis on meeting client requirements and regulatory standards. Teams collaborate closely across engineering, surveying, and site management to ensure accurate planning and execution. Contracting offers opportunities for professional growth, exposure to diverse projects, and participation in the full project lifecycle.<br>Role Description This is a full-time, on-site Surveying Engineer role based in Cairo. The Surveying Engineer will perform land surveying tasks, including field measurements, topographic surveys, and setting out for construction works. The role involves preparing and reviewing survey drawings and data, coordinating with civil engineers and site teams, and ensuring alignment with design specifications. The Surveying Engineer will verify levels and dimensions, support inspection activities, and document survey results for use in project planning and execution. The role also includes supervising survey crews, maintaining surveying equipment, and adhering to safety and quality standards on site.<br>Qualifications<br> <br>Candidates should possess strong Land Surveying skills, including field measurement, topographic surveying, and setting out. Candidates should possess Civil Engineering knowledge relevant to construction projects and infrastructure works. Candidates should possess Computer-Aided Design (CAD) skills for preparing and reviewing survey drawings and related documentation. Candidates should possess Inspection skills for verifying site conditions, dimensions, and compliance with design and quality standards. Candidates should possess Supervisory Skills to lead survey teams, coordinate tasks, and ensure efficient on-site operations. Bachelor’s degree in Surveying Engineering, Civil Engineering, or a related field. Experience in construction or contracting environments, preferably in urban projects similar to Cairo’s context. Proficiency in surveying instruments (total station, GPS, levels) and relevant software tools. Strong attention to detail, problem-solving abilities, and capability to work in dynamic site conditions. Effective communication skills and ability to collaborate with multidisciplinary project teams.

Technical Application Support Specialist – POS Systems About the Role We are seeking a skilled Technical Application Support Specialist to join our team. In this role, you will provide expert-level support for Point of Sale (POS) systems, ensuring seamless operations for our clients. You will troubleshoot technical issues, maintain system performance, and serve as a key point of contact for escalated support requests. Key Responsibilities Provide first and second-level technical support for POS applications and related systems Diagnose and resolve software, hardware, and network issues affecting POS operations Write and execute SQL queries to troubleshoot data issues, generate reports, and support system maintenance Troubleshoot network connectivity issues including LAN/WAN, TCP/IP, DNS, DHCP, and firewall configurations Perform Windows OS troubleshooting, including system errors, application crashes, and performance issues Configure, troubleshoot, and maintain network printers and shared printing environments Document technical issues, resolutions, and knowledge base articles for future reference Communicate effectively with clients to understand issues, provide updates, and deliver solutions Participate in on-call rotation to provide 24/7 support as needed Required Qualifications Proven experience in technical application support, with POS systems Strong proficiency in SQL (writing queries, troubleshooting database issues) Solid understanding of networking fundamentals (TCP/IP, DNS, DHCP, subnetting, firewalls) Hands-on experience with Windows OS troubleshooting Experience configuring and troubleshooting network printers and shared printing environments Excellent verbal and written communication skills in English Strong analytical and problem-solving abilities Ability to work independently and manage multiple priorities in a fast-paced environment Experience with hospitality or retail POS platforms Familiarity with remote support tools and ticketing systems Preferred Qualifications (not required but good to have) Knowledge of RESTful APIs and web services (troubleshooting, testing with tools like Postman) Understanding of Windows services (starting, stopping, configuring, and troubleshooting) ITIL Foundation certification or familiarity with ITIL practices Comp TIA A+, Network+, or similar certifications

Company Overview Khazna launched in 2020 with a mission to improve the financial well-being of the underbanked, who have little access to formal financial services by providing access to convenient, effective and secure smartphone-based financial services. Khazna has received the Central Bank of Egypt’s first prepaid card license and aims to become the go-to neobank for underbanked consumers across the Middle East. In the next phase of its journey, Khazna is looking to continue scaling up its operations in Egypt and to launch its operations in Saudi Arabia.<br>This is a fun stage in the company's lifecycle as the core foundation has been but it is still early enough to assume a ton of ownership and to help shape the future of the company and its success.<br><br>Job Summary ????We are looking to hire a talented Android developer to design, build and maintain the next generation of Android application. Your primary focus will be developing high-end Android application for the latest android mobile devices. Your duties may include collaborating with the design team for new application features, identifying and fixing application bottlenecks, maintaining the core code and updating application published on the App Store. As Android developer, you should have a strong working knowledge of Android Frameworks, be proficient in Kotlin and be able to work as part of a team. Ultimately, an outstanding Android developer should be able to create functional, attractive applications that perfectly meet the needs of the user.<br>Key Responsibilities:Work with stakeholders to understand and document software requirements and ensure Android app delivered with high quality. Collaborate and work in a team environment with Design, Development and QA teams. Implement new features in a highly collaborative environment with product managers, and other Web, Backend, and i OS mobile engineers Share technical solutions and product ideas with the broader team through design review, code review, and presentations. Work with the product and design teams to understand end-user requirements, formulate use cases, and then translate that into a pragmatic and effective technical solution.<br>Qualifications Bachelor’s Degree in Computer Science, Computer Engineering, Information Technology, or a related field (or equivalent).3+ years working experience with native Android development . Complete hands-on Android app development using Kotlin. Strong knowledge with Dependency injection frameworks like Dagger2 and Hilt. In-depth knowledge of software architecture concepts like MVP, MVVM,MVI, and Clean Architecture. Strong knowledge on android app components. Hands-on experience with mobile Dev Ops CI/CD tools. Experience writing testable code and unit tests. Solid understanding of the full mobile development life cycle. Understanding of Google’s design principles and interface guidelines. Experience with development in third-party libraries, and APIs. Strong analytical, organizational, and problem-solving skills. Strong sense of ownership and ability to deliver mobile application as an individual contributor.<br>✨ Join Khazna and contribute your skills and expertise to our mission of revolutionizing digital payments ???? and driving financial inclusion ???? across the region.<br>???? Apply now and be part of a team that is shaping the future of finance in Egypt and Saudi Arabia!

Pinerium is seeking an analytical and client-focused Zoho Presales Consultant to support solution discovery, business analysis, solution design, and technical validation during the presales lifecycle.<br>This role is responsible for understanding client business requirements, designing Zoho-based solutions, preparing demos and Proof of Concepts (POCs), validating feasibility with technical teams, and supporting Sales Account Managers during enterprise opportunities.<br>The ideal candidate combines strong business process understanding, consultative communication skills, and deep knowledge of the Zoho ecosystem.<br>The Zoho Presales Consultant operates within Pinerium’s Zoho Solutions structure and collaborates closely with Product Owners, Solution Architects, Tech Leads, Developers, and Delivery teams.<br><br>Key Responsibilities <br> Discovery & Business Analysis<br> Conduct structured discovery sessions to understand client business processes and operational challenges.<br> Gather, analyze, and document business and functional requirements.<br> Identify automation, optimization, and digital transformation opportunities.<br> Translate business needs into high-level solution approaches.<br> <br> Solution Design & Validation<br> Design scalable Zoho-based business solutions aligned with client requirements.<br> Prepare solution architecture diagrams, workflows, and implementation approaches.<br> Validate technical feasibility with Product Owners, Developers, and Tech Leads.<br> Ensure proposed solutions align with Zoho best practices and scalability standards.<br> <br> Demos & Proof of Concepts (POCs)<br> Prepare and deliver customized Zoho demos focused on business value and operational outcomes.<br> Lead Proof-of-Concept (POC) activities including scope definition and success criteria.<br> Customize demo environments and scenarios based on client use cases.<br> Present automation concepts, workflows, dashboards, and solution capabilities clearly.<br> <br> Sales & Stakeholder Collaboration<br> Support Sales Account Managers during opportunities and proposal discussions.<br> Participate in client meetings, workshops, and technical consultations.<br> Assist in preparing proposals, estimations, presentations, and solution documentation.<br> Coordinate handover activities to delivery teams after project closure.<br> <br> Documentation & Continuous Improvement<br> Maintain presales documentation, discovery notes, and solution records.<br> Update reusable demo assets and presales templates regularly.<br> Stay updated with Zoho ecosystem capabilities, integrations, and Saa S trends.<br> Contribute to continuous improvement of presales processes and standards.<br> <br><br><br>Requirements<br><br> Bachelor’s degree in Business Information Systems, Information Technology, Computer Science, or related field.<br> 1–3 years of experience in presales, business analysis, Saa S consulting, CRM/ERP consulting, or solution design.<br> Strong understanding of Zoho applications including Zoho CRM, Zoho Creator, Zoho Desk, Zoho Books, and Zoho Projects.<br> Experience conducting discovery sessions, demos, or POCs.<br> Strong business process analysis and solution design skills.<br> Excellent presentation, communication, and stakeholder management abilities.<br> Ability to translate business requirements into technical-functional solutions.<br> Familiarity with APIs, integrations, and automation concepts is preferred.<br> Experience working in Agile/Scrum environments is a plus.<br> Zoho certifications are considered a strong advantage.<br> Fluency in English (Arabic is a plus).<br> Additional Requirement: Candidate must have their own laptop.<br> Must be a non-smoker (all types).<br> <br><br>Benefits<br><br> Competitive salary and performance-based incentives.<br> Exposure to enterprise Zoho transformation and Saa S projects.<br> Opportunity to work within a Zoho Premium Partner organization.<br> Access to Zoho certifications and continuous learning through Pinerium Academy.<br> Collaborative and innovation-driven work environment.<br> Career growth into Solution Architecture, Product Ownership, or Enterprise Consulting.<br><br>Skills: Pinerium is seeking an analytical and client-focused Zoho Presales Consultant to support solution discovery, business analysis, solution design, and technical validation during the presales lifecycle.<br><br>This role is responsible for understanding client business requirements, designing Zoho-based solutions, preparing demos and Proof of Concepts (POCs), validating feasibility with technical teams, and supporting Sales Account Managers during enterprise opportunities.<br><br>The ideal candidate combines strong business process understanding, consultative communication skills, and deep knowledge of the Zoho ecosystem.<br><br>The Zoho Presales Consultant operates within Pinerium’s Zoho Solutions structure and collaborates closely with Product Owners, Solution Architects, Tech Leads, Developers, and Delivery teams.

ROLE: We are looking for a Broadcast Technician to support the setup and operation of live streaming broadcasts, especially for sports and live events. The role will be responsible for connecting broadcast equipment, configuring live streams, monitoring quality, and troubleshooting technical issues during broadcasts. The following job description details the skills and competencies required for this level.<br>SKILLS AND REQUIREMENTS:Bachelor's degree in Media, Broadcasting, Film Production, Electronics, or a related field.2-3 years of experience in broadcasting, live streaming, or a related technical role. Hands-on experience with cameras, encoders, and live streaming equipment. Good knowledge of RTMP, SRT, HLS, SDI, HDMI, and NDI. Understanding of video encoding, bitrate, resolution, FPS, codecs, and latency. Basic understanding of networking concepts such as bandwidth, latency, packet loss, and connectivity. Good technical knowledge of broadcast workflows, video signal flow, audio systems, and live streaming technologies. Strong troubleshooting and problem-solving skills. Ability to work under pressure during live productions. Experience with sports broadcasting or live events is a plus. Willingness to work flexible hours, including evenings and weekends when required. Ability to work under pressure during live broadcasts. And prioritize tasks during live operations.<br>RESPONSIBILITIES:Set up and configure cameras, PTZ cameras, audio equipment, and encoders. Connect cameras to encoders and configure the complete camera-to-stream workflow. Configure live streams including resolution, frame rate, bitrate, codec, audio, and keyframe settings. Understand and work with streaming protocols such as RTMP, SRT, and HLS. Understand basic video formats and technologies including SDI, HDMI, NDI, and IP video. Monitor live streams for video/audio quality, stability, bitrate, and latency. Troubleshoot issues related to cameras, audio, encoders, network connectivity, and streaming. Perform technical checks before live events and ensure all equipment is ready. Monitor network performance, including upload bandwidth, latency, and packet loss. Support backup solutions such as 4G/5G, secondary internet connections, and backup equipment. Coordinate with the technical and content teams during live events. Document broadcast setups and configurations.PEOPLE :Assist in fostering a high performance led culture Bring along a positive, collaborative, ready to learn attitude at all times Develop SMART performance objectives alongside your line manager Promoting Augustus as a great place to work, ensuring positivity is championed and your team feels prepared to live out the 3 core values <br>PROFESSIONAL DEVELOPMENTBuild on your emotional intelligence and self-awareness Grow your presence in the industry, including relationships within agency partners and industry bodies to support professional stature Complete mandatory training <br>ABOUT AUGUSTUSThe consumption of media is ever present, yet the mediums and the means are ever evolving. We are a ‘New Media’ company, born in one of the most dynamic and vibrant cities in the Middle East. Our vision is to establish and maintain a ‘New Order’ of media advertising with data and content at the heart of everything we do. Augustus is a Middle Eastern digital media company based in Dubai, Cairo and Riyadh and has been designed to adapt and evolve to this perpetually changing media environment. Our mission is to be the ‘New Media’ company of choice in the Middle East by generating profitable growth through innovation and breaking the mold in marketing communications.<br>VALUESWe understand that achieving our mission is based upon strong values and we have identifiedthree that sit right at our core.• Ingenuity: There is a bit of genius in everything we do. We take pride in our creative originality.• Tenacity: Good things come to those who work for them. We always persevere and persist.• Velocity: High level performance is about speed and momentum. We are fast and agile in howwe think, operate and how we act.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Rahal Rahal is the travel mini-app inside Iraq’s Super Qi ecosystem, a Rocketship redefining how millions of travelers search, book, and manage journeys across flights, hotels, and digital services.<br> We make travel simple, safe, and accessible to everyone, everywhere.<br> Behind every great traveler experience lies a powerful hotel inventory and this is where you come in.<br> We’re building a new generation of travel; transparent, tech-first, and truly customer-obsessed.<br> About the Role Rahal is looking for a Senior Backend Software Engineer who will play a key role in designing and implementing advanced solutions to improve our Travel platform, enhancing customer satisfaction and ensuring smooth operational processes.<br> Key Responsibilities Design and implement reusable, clean, tested, efficient, secure, maintainable, and well-documented solutions.<br> Assist partners in their integration process with our published APIs.<br> Document findings, actions, and plans thoroughly, by setting up the foundations for a solid reporting framework and a communication standard.<br> Provide the technical feasibility of implementing product requirements and offer valuable input to the product team.<br> Translate product requirements into SRS and technical plan.<br> Proactively identify technical debt and propose mitigation strategies.<br> Maintaining and developing your knowledge about software development, and supporting/mentoring other team-members, sharing guidance to help them achieve career growth.<br> Conduct code reviews for peers to enhance code quality and ensure adherence to high standards.<br> Understanding the business side of the project and having the ability to lead in-depth technical and product discussions.<br> Bring new tools and invitations that can boost the startup productivity.<br> Requirements 5+ Years of experience in Software Engineering or adjacent fields.<br> 3+ Years of experience working fully remotely with a track record of self-management and accountability.<br> Hands-on experience with JavaScript/typescript and/or NodeJS/NestJs.<br> In-depth understanding of web application architecture and design principles behind the scalable applications.<br> Solid understanding of the Software Development Life Cycle (SDLC) and Agile methodologies.<br> Experience in designing and optimizing databases, with skills in query optimization, scaling, data modeling.<br> Advanced knowledge of Docker and AWS.<br></span> </div>

<p><h4>Connect to your career at Deloitte<\/h4>\n<p>Deloitte, established globally in 1845, is the world\u2019s largest and leading professional services firm, providing Audit & Assurance, Tax & Legal, and Consulting and related services to public and private clients spanning multiple industries. Present in more than 150 countries, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation.<\/p>\n<p>Deloitte Innovation Hub (DIH) is a strategic initiative to support our ambition to become the leading business transformation partner of choice for our clients and to expand and scale our delivery footprint across EMEA. With access to a scaled, diverse, highly skilled, motivated, and engaged workforce, DIH is delivering complex technical solutions for clients\u2019 most complex business problems, across portfolios that include \u2018Strategy & Transactions\u2019, \u2018Customer\u2019, \u2018Engineering, AI & Data\u2019, \u2018Enterprise, Technology & Performance\u2019 and \u2018Cyber\u2019.<\/p>\n<p>DIH is aiming to become the destination for top talents in Egypt for a long, exciting career. We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we.<\/p>\n<p>Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action.<\/p>\n\n<h4>Connect to your opportunity<\/h4>\n<p>Step into a highly impactful role where you will help us build and operate our brand-new centralized command center for public finance in Cairo. As a Site Reliability Engineer (SRE) you will ensure our enterprise infrastructure remains highly available, scalable, and fully optimized. You will go beyond basic troubleshooting to proactively manage and resolve complex technical challenges across diverse cloud environments.<\/p>\n<p>You will compose our support level 2 and 3 team for a national scale product that has been deployed in 3 GCC countries; the knowledge of the product will be transferred in training sessions.<\/p>\n\n<ul>\n <li>Monitor and proactively troubleshoot to prevent outage and service interruption.<\/li>\n <li>Investigate and resolve infrastructure and application incidents coming from support level 1 or from the observability tools.<\/li>\n <li>Root cause analysis and problem management, conduct post incident reviews and update runbooks and knowledge base articles.<\/li>\n <li>Performance and capacity management, monitor cloud utilization and optimize multi-cloud environments to ensure continuous high system reliability and uptime.<\/li>\n <li>Automation and efficiencies, develop scripts to generate effort reductions and standardization, maintain infrastructure as code templates and repeatable procedures.<\/li>\n <li>Security and compliance, assist with client\u2019s audits and incident responses.<\/li>\n <li>Backup and recovery, validate and monitor backup jobs, test recovery procedures.<\/li>\n <li>Document and knowledge sharing, maintain accurate documents for configuration, train support level 1 to increase first call resolution.<\/li>\n <li>Customer communication and SLAs\/KPIs tracking and reporting.<\/li>\n <li>Vendor and tool liaison, coordinate with cloud providers and track open tickets to ensure timely resolution.<\/li>\n <li>On call shift responsibilities, participate in on call rotations.<\/li>\n<\/ul>\n\n<h4>Connect to your skills and professional experience<\/h4>\n<p>Analytical thinking enables you to break down complex system behaviors to find the direct root cause of infrastructure issues. Adaptability allows you to seamlessly transition between different cloud platforms and tools in a fast-paced environment. Collaborative problem-solving ensures you work effectively with specialized engineering teams to build resilient, long-term technical solutions.<\/p>\n\n<h4>Essentials:<\/h4>\n<ul>\n <li>Extensive, highly advanced expertise in multi-cloud operations and Site Reliability Engineering, reflecting senior-level industry tenure.<\/li>\n <li>Demonstrated multi-cloud expertise with hands-on technical capabilities across platforms.<\/li>\n <li>Possession of at least two of the following certifications (Note: if you hold two, Deloitte will train and support you in acquiring the third):\n <ul>\n <li>Amazon Web Services (AWS) Certification<\/li>\n <li>Google Cloud Platform (GCP) Certification<\/li>\n <li>Oracle Cloud Infrastructure (OCI) Certification<\/li>\n <\/ul>\n <\/li>\n <li>Experience with observability tools.<\/li>\n <li>Experience with integration flows.<\/li>\n <li>Experience with DevOps tools.<\/li>\n <li>Familiarity with foundational Site Reliability Engineering (SRE) practices and automation frameworks.<\/li>\n <li>3 to 7 years minimum prior experience operating within an enterprise-level IT command center.<\/li>\n<\/ul>\n\n<h4>Connect to your business \u2013 Technology & Transformation<\/h4>\n<p>Distinctive thinking, deep expertise, and collaborative working. That\u2019s what connects us. That\u2019s what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we\u2019ll make an impact that matters.<\/p>\n\n<h4>Personal independence<\/h4>\n<p>Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to several audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your \"Immediate Family Members\" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm. The recruitment team will provide further detail as you progress through the recruitment process.<\/p>\n\n<h4>Connect with your colleagues<\/h4>\n<p><strong>Location:<\/strong> Cairo, Egypt<\/p>\n<p>\u201cWhat attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte\u2019s clients include many of the world\u2019s largest organizations; I wanted to be part of a team that made a difference that I could be proud of.\u201d \u2013 Dan, Technology & Transformation<\/p>\n<p>\u201cEveryone always says, \u2018it\u2019s the people,\u2019 and that\u2019s true. Working for a brand you feel proud of feels pretty good too. And you don\u2019t have any stress about fitting into a particular stereotype, because there are so many different types of people in Deloitte Digital.\u201d \u2013 Gillian, Technology & Transformation<\/p>\n\n<h4>Our commitment to you<\/h4>\n<p>Making an impact is more than just what we do: it\u2019s why we\u2019re here. So, we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.<\/p>\n<p>We want you. The true you. Your own strengths, perspective, and personality. So, we\u2019re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution.<\/p>\n<p>You can be sure we\u2019ll take your wellbeing seriously, too. Because it\u2019s only when you\u2019re comfortable and at your best that you can make the kind of impact you, and we, live for.<\/p>\n<p>Your expertise is our capability, so we\u2019ll make sure it never stops growing. Whether it\u2019s from the complex work you do, or the people you collaborate with, you\u2019ll learn every day. Through world-class development, you\u2019ll gain invaluable technical and personal skills. Whatever your level, you\u2019ll learn how to lead.<\/p>\n\n<h4>Connect to your next step<\/h4>\n<p>A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you\u2019ll experience a purpose you can believe in and an impact you can see. You\u2019ll be free to bring your true self to work every day. And you\u2019ll never stop growing, whatever your level.<\/p><\/p><p><\/p>

We are seeking an organised and commercially minded Marketing & Sales Manager to support TGP International's marketing and sales activity from our Cairo office.<br><br>You will support multi-channel campaigns and regional growth initiatives, coordinate proposals and sales materials and help maintain the systems, content and reporting that underpin the wider marketing and sales function.<br><br>This is a varied, hands-on role for someone who combines strong project coordination with clear written and visual communication, attention to detail and the confidence to work with colleagues across different offices and disciplines.<br><br>Key Responsibilities<br><br> Develop and maintain key marketing and communications content, including landing pages, case studies, articles and sales assets, in coordination with relevant internal stakeholders Prepare accurate marketing and sales reports, dashboards and presentation materials, highlighting performance, competitor activity, priorities and actionable insights Help to cordinate proposals, pitch decks, RFPs and tender submissions, as well as support discovery of relevant platforms and opportunities Support overall CRM maintenance by keeping contact, company and opportunity records accurate and up to date, tracking proposal and tender activity, following up on missing information, and maintaining reliable pipeline reporting Identify relevant PR, editorial, partnership, awards and industry opportunities for TGP, its projects and leadership team Support the planning and delivery of multi-channel campaigns, growth initiatives, industry events and social content, including leadership thought leadership content<br><br>About TGP<br><br>TGP International is an award-winning global hospitality agency with offices in London, Dubai, Riyadh, Singapore and Cairo. We are defined by creativity, strategy and the craft of shaping concepts that endure. Our multidisciplinary team brings together designers, operators, strategists and marketers, combining collective expertise with flexibility to adapt to each client and project.<br><br>We create brands, destinations and experiences that are bold yet commercially grounded, with hospitality and food & beverage at their core. Our work spans concept development, advisory, interior and graphic design, brand storytelling, operational management and marketing strategy. Guided by market insight and trend-led thinking, we deliver solutions that are imaginative, practical and authentic—from restaurants and food halls to large-scale events and F&B master planning.<br><br>With a track record of hundreds of projects across more than 15 countries, we bring both global perspective and local relevance, always focused on creating moments that guests love, remember and return to.<br><br>Requirements<br><br> 4-5 years in marketing, sales support, business development, communications or a related coordination role Fluent written and spoken English and Arabic, with strong writing, editing and proofreading skills Demonstrated ability to coordinate multiple projects, stakeholders and deadlines while maintaining accuracy and attention to detail Experience preparing professional proposals, presentations, reports or other client-facing materials Strong working knowledge of Power Point and Excel or Google Sheets, with the ability to organise information and present it clearly Confidence using CRM, project-management and shared-document systems; experience with Hub Spot, Asana and Share Point is an advantage A practical understanding of B2B marketing, digital content and lead generation workflows A proactive, collaborative approach and the judgement to prioritise competing requests and escalate risks early<br><br>Benefits<br><br>Hybrid Work Arrangement: Three days in the office and two days working remotely.<br><br>Incentive Plan: Company incentive scheme offering up to 5%—2.5% for introductions and 2.5% for successful closures.<br><br>Annual Leave: 22 working days of paid annual leave, excluding weekends.<br><br>Remote Work Flexibility: One additional week per year to work remotely from your home country, which can be combined with up to two consecutive weeks of annual leave.<br><br>Coaching & Mentoring: Structured professional development through a dedicated coaching and mentoring program.<br><br>Annual Company Gathering: A global team event bringing together employees from all offices.<br><br>Employee Recognition Program: Regular recognition initiatives celebrating outstanding performance and contributions.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>"Why work for Accor?<br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"</p><br><br>Job Description<br><br><ul><li>Provide safe, timely, and professional transportation for team members as per operational requirements.</li><li>Support the People &amp; Culture department in all employee-related transportation (e.g., recruitment, medical visits, government procedures, accommodation movement).</li><li>Ensure punctual pick-up and drop-off in alignment with schedules and business needs.</li><li>Maintain the vehicle in a clean, safe, and roadworthy condition at all times.</li><li>Conduct daily vehicle checks and report any maintenance or safety issues immediately.</li><li>Comply with all traffic laws, hotel policies, and safety standards.</li><li>Maintain accurate records of trips, mileage, and fuel usage.</li><li>Assist with document delivery and other administrative or operational tasks when required.</li><li>Immediately report any accidents, incidents, or violations to the People &amp; Culture Manager.</li><li>Demonstrate professionalism, confidentiality, and respect when interacting with team members.</li></ul><br>Qualifications<br><br><ul><li>Valid driving license.</li><li>Previous experience as a driver, preferably within a hotel or service-oriented environment.</li><li>Good knowledge of local roads, routes, and traffic regulations.</li><li>Basic communication skills (Arabic required; basic English is an advantage).</li><li>Physically fit and able to work flexible hours.</li><li>High level of responsibility, reliability, and professional conduct.</li></ul><br>Additional Information<br><br><p>Your team and working environment:<br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br>Our commitment to Diversity &amp; Inclusion:<br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br> </div>

Robusta Technology Group (RTG) is a key driver of digital transformation, providing a holistic technology ecosystem. RTG partners with local and international organizations to build exceptional digital customer experiences, establish engineering hubs, and launch ventures across multiple industries and domains. Through its events, spaces, and content, RTG serves as a catalyst for innovation, impact, and sustainable growth.<br><br>Octopus is proud to be part of the Robusta Technology Group (RTG), a leading technology consultancy group. With over a decade of experience and a successful track record of delivering more than 300 projects across Europe, the Middle East, and North America, RTG has established itself as a trusted technology partner and a preferred employer in the Egyptian market.<br><br>Together, Octopus and Robusta are building a bridge between Europe and Africa by creating tailored engineering hub solutions that connect global companies with exceptional talent.<br><br>About The Role<br><br>We are looking for a Senior QA Engineer with strong hands-on Salesforce experience to join our growing team on a 3-month remote contract.<br><br>In this role, you will be responsible for ensuring the quality, reliability, and functionality of Salesforce-based solutions throughout the software development lifecycle. You will work closely with developers, Salesforce teams, product owners, and other stakeholders to drive both manual and automated testing efforts and ensure that Salesforce implementations meet business and technical requirements.<br><br>What You'll Be Doing<br><br>Salesforce experience is a must-have for this role.<br><br>Collaborate with cross-functional teams to ensure quality throughout the Salesforce development lifecycle Design, develop, and execute comprehensive test cases and test scenarios for Salesforce applications and solutions Perform functional, integration, regression, system, and end-to-end testing across Salesforce environments Design, implement, and maintain automated test suites for Salesforce-based applications Validate Salesforce configurations, customizations, integrations, workflows, and business processes against functional and technical requirements Review business and technical requirements to ensure consistency, completeness, and testability Identify, document, track, and verify Salesforce-related defects through to resolution Test integrations between Salesforce and external systems and validate data flow and system behavior Perform regression testing following Salesforce releases, configuration changes, and new feature implementations Conduct post-release and post-implementation testing to ensure product stability and quality Work closely with Salesforce developers, administrators, product owners, and business stakeholders to identify and resolve quality issues Contribute to improving QA processes, test strategies, and automation coverage Suggest product and functionality improvements based on usability, quality, and customer experience standards Support UAT activities and ensure business requirements are properly validated before release<br><br>Requirements<br><br> 7+ years of progressive experience in Software Quality Assurance/Quality Control, with at least 2 years in a Senior or Lead QA role Strong hands-on experience testing Salesforce applications and solutions is a MUSTProven experience with Salesforce testing, including functional, integration, regression, system, and end-to-end testing Strong understanding of Salesforce functionality, configurations, customizations, and integrations from a QA/testing perspective Proven expertise in both manual and automated testing, including hands-on experience with automation frameworks Experience designing and executing detailed test plans, test cases, test scenarios, and regression suites for complex software systems Experience testing integrations between Salesforce and external applications or systems Strong track record of identifying, isolating, and documenting critical bugs and edge cases, with a high level of attention to detail Experience leading and mentoring QA teams and managing quality processes in Agile or hybrid development environments Excellent communication and stakeholder management skills, with the ability to translate technical findings into clear business impact Proficiency with bug tracking and test management tools Experience working with CI/CD environments and understanding of software release processes is a plus Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent practical experience

About the Role We are looking for a hands-on Engineering Lead to establish and lead a lean senior engineering team in Cairo.<br>The role combines technical leadership with active engineering delivery. You will be responsible for architecture, code quality, cloud infrastructure review, QA governance, deployment standards and production reliability.<br>You will audit existing applications, repositories and cloud environments, identify risks, establish engineering standards and provide technical leadership across web, backend and mobile platforms. The successful candidate must be comfortable reviewing the work of other engineers while also contributing directly to architecture and development.<br>Key Responsibilities Architecture and Technical Governance Own and document application and platform architecture Review architecture decisions across frontend, backend and mobile systems Audit existing applications, repositories and technical documentation Identify technical debt, security risks and scalability concerns Establish coding, documentation and review standards Create technical plans that balance quality, speed and commercial priorities Minimise points of failure across systems and team knowledge Code Review and Engineering Quality Review pull requests and critical code changes Establish code-review requirements and quality gates Audit external, contractor or legacy development work Identify maintainability, performance and security issues Mentor senior engineers and improve shared engineering practices Contribute hands-on code where required Cloud and Infrastructure Review and improve AWS and Azure environments Assess cloud architecture, permissions and security Review infrastructure-as-code and deployment configuration Establish appropriate development, staging and production environments Improve monitoring, logging, alerting and observability Review backup, recovery and rollback processes Support cloud cost and resource optimisation QA and Release Governance Establish testing strategies across frontend, backend and mobile applications Define expectations for unit, integration and end-to-end testing Review release readiness and production risk Establish deployment checklists and approval processes Improve defect management and root-cause analysis Support production issue investigation and resolution Dev Ops and CI/CDReview and improve CI/CD pipelines Establish secure and reliable deployment workflows Improve automated testing and code-quality checks Support mobile deployment and release processes Ensure engineering systems are documented and maintainable Leadership and Delivery Lead technical planning and estimation Allocate engineering ownership Coordinate with international project, design and product teams Support recruitment and assessment of engineering candidates Provide clear technical updates to non-technical stakeholders Balance delivery deadlines with platform stability and long-term quality Required Experience At least eight years’ software engineering experience At least two years in a technical leadership or lead engineering role Strong Type Script and Java Script experience Strong experience with React, Next.js, Node.js and backend frameworks Strong understanding of API architecture and integrations Practical AWS or Azure experience Experience reviewing cloud infrastructure and CI/CD pipelines Strong code-review and code-auditing capability Experience establishing QA and automated testing standards Experience supporting production applications Strong understanding of security, authentication and session management Professional English communication Preferred Experience Experience with Nest JSExperience with Strapi Experience with React Native, Expo or Capacitor Experience with AWS Cognito Experience supporting white-label platforms Experience with infrastructure as code Experience across both AWS and Azure Experience working with Australian or international teams Agency, consultancy or multi-client delivery experience What We Are Looking For A hands-on leader, not a purely managerial engineering lead Strong technical judgement The ability to challenge weak architecture or poor-quality development Confidence auditing unfamiliar systems Clear and respectful communication High accountability for production quality Pragmatic decision-making A willingness to mentor while maintaining strong standards Success in the First 90 Days The successful candidate will have:Completed an audit of existing applications and cloud environments Identified priority technical, security and delivery risks Documented the target platform architecture Established pull-request, code-review and testing standards Improved CI/CD and deployment governance Defined platform ownership across the team Created a prioritised technical improvement roadmap Supported the successful recruitment and onboarding of both senior engineers

What is Flap Kap ? <br><br>We are the financial growth partner for the small and medium-sized businesses in the Middle East and Africa. We support our merchants to overcome their cash constraints by financing their working capital and ensuring their growth without losing equity.<br><br>For more info, check our feature on Forbes.<br><br>Why Flap Kap? <br><br>Flap Kap is a fast, smart, collaborative and first of a kind startup that aims to disrupt the financial industry in the MENA region. We are backed by QED, BECO Capital, A15, Outliers, and Nclude with a total financing of over $40m USD. Flap Kap offers a safe<br><br>environment with a welcoming atmosphere to creativity and innovation. Everyday there are new challenges and significant achievements that make everyone charged, excited and proud to belong.<br><br>What is this role? <br><br>The Commercial Operations Specialist is responsible for ensuring the accuracy, completeness, and compliance of client documentation and Know Your Customer (KYC) information prior to submission to the Risk Department. This role acts as a critical quality-control function, reviewing client details, validating supporting documents, and confirming that all required checks are properly completed. By maintaining high standards of due diligence and data integrity, the Commercial Operations Specialist helps streamline risk assessments, reduce processing delays, and support informed decision-making across the business.<br><br>Responsibilities:<br><br>Review and verify client documentation, including bank statements, Memorandum of Association (MOA), trade licenses, and other financial or legal documents Ensure all submitted files are accurate, complete, and compliant with internal policies and regulatory requirements Perform thorough KYC checks in line with company standards and compliance guidelines Maintain, update, and manage client records using CRM systems and internal operational tools Coordinate closely with internal stakeholders, including Sales, Operations, Credit, Risk, and Finance teams, to ensure a smooth and efficient workflow Identify missing, incomplete, or inconsistent information and follow up promptly with relevant parties to resolve issues Support the client onboarding and funding processes by ensuring documentation meets required standards prior to approval Upon completion of verification, hand over validated documentation to the Finance Operations (Fin Ops) team to finalize processing Prepare and generate client contracts following offer approval by the Credit team Initiate the e-signature process by issuing contracts through Docu Sign and tracking completion Verify checks received from clients to ensure correctness and alignment with approved terms Contribute to the continuous improvement of documentation review and verification processes to enhance efficiency and accuracy<br><br>Requirements<br><br>Bachelor's degree in Business Administration, Finance, Accounting, or a related field1-3 years of experience in commercial operations, client onboarding, documentation review, KYC, compliance, or a similar operational role (experience in financial services, fintech, or lending is a plus) Strong understanding of KYC, due diligence, and documentation verification processes High attention to detail with the ability to identify inconsistencies or missing information in financial and legal documents Familiarity with CRM systems and internal workflow tools; experience with document management platforms is preferred Strong organizational and time-management skills, with the ability to manage multiple files simultaneously and meet deadlines Excellent communication skills, with the ability to coordinate effectively with internal teams and follow up with stakeholders when required Proficiency in Microsoft Office tools (Excel, Word, Outlook); experience with e-signature platforms such as Docu Sign is an advantage Ability to work independently while also collaborating effectively within a cross-functional team<br><br>Benefits<br><br>Competitive Salaries Hybrid working environment Healthcare coverage A highly collaborative team environment that will support your professional and personal growth A culture that promotes Work-Life balance and Wellbeing A culture of learning and innovation

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Gramian Consultancy is a boutique consultancy specializing in IT professional services and engineering talent solutions.<br> With a strong background in software engineering and leadership, we help companies build high-performing teams by matching them with professionals who truly fit their needs.<br> Role Overview We are looking for an experienced Geography Content Reviewer to support the quality assurance of data used to evaluate Large Language Models.<br> The role involves reviewing geography-focused prompts and completed tasks, checking factual accuracy, reasoning quality, completeness, and guideline compliance , and providing clear, evidence-based feedback to contributors.<br> The work may cover physical and human geography, countries and capitals, climate, geopolitics, demographics, maps, environmental systems, urban development, and related topics.<br> CONTRACT: Contractor assignment, 8 weeks COMMITMENT: Full-time, 40 hours per week with at least 4 hours of PST overlap LOCATIONS: Remote - Bangladesh, Brazil ,Colombia, Egypt, Ghana, India, Indonesia, Pakistan, Turkey, Vietnam PROCESS: Initial screening followed by domain manager review Key Responsibilities Review and validate geography-focused prompts across a broad range of topics.<br> Evaluate completed tasks for factual accuracy, reasoning quality, completeness, and relevance.<br> Identify factual errors, hallucinations, outdated information, and contextual inconsistencies.<br> Verify geographic, demographic, environmental, and geopolitical claims.<br> Assess whether prompts are sufficiently challenging and aligned with project objectives.<br> Ensure compliance with project instructions, annotation standards, and review guidelines.<br> Provide clear, constructive, and evidence-based feedback to contributors.<br> Document review findings and escalate ambiguous or complex cases when required.<br> Collaborate with project managers and AI teams to improve evaluation and quality-review processes.<br> Master’s degree or higher in Geography, Geoscience, Environmental Science, GIS, Urban Planning , or a closely related discipline.<br> At least 3 years of professional, research, teaching, or industry experience in a geography-related field.<br> Strong knowledge across physical geography, human geography, geopolitics, demographics, or environmental systems.<br> Experience reviewing, evaluating, editing, or quality-checking academic or domain-specific content.<br> Ability to identify factual, logical, geographic, and contextual errors.<br> Excellent written English communication skills</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are looking for a detail-oriented Media Operator to support our media operations team by managing digital media assets, metadata, artwork quality control, and subtitle files.<br> The ideal candidate will ensure all incoming assets meet quality standards, maintain accurate documentation, and communicate effectively with internal teams and clients to facilitate seamless content delivery.<br> Key Responsibilities Verify the workability and integrity of all received media assets.<br> Create, update, and maintain metadata for digital media assets.<br> Perform quality control (QC) on artwork and validate its compliance with client specifications.<br> Prepare, review, and manage subtitle files for accuracy and formatting.<br> Confirm receipt of media assets and ensure proper documentation.<br> Document asset issues and provide clear comments and feedback to the Client Operations team and external clients.<br> Collaborate with internal teams to resolve asset-related issues and ensure timely delivery.<br> Follow company security policies and protect confidential media assets and information.<br> Perform other duties as assigned.<br> At Pixelogic, we pride ourselves on fostering a supportive and engaging environment.<br> Our comprehensive benefits include top-notch medical and social insurance fully covered for you and your family, ongoing training and development opportunities, and fun department outings to boost team spirit.<br> Enjoy delicious catered meals, unlimited snacks and drinks, and a fun office activity area for games and stress relief.<br> We also provide free internet for remote work, convenient office transportation, and a rewarding referral bonus system.<br> Bachelor's degree in Media, Mass Communication, Multimedia, or a related field.<br> 2 years of experience in media operations or a similar role.<br> Experience working with video and/or audio assets.<br> Hands-on experience using Adobe Premiere Pro.<br> Good understanding of digital media formats and workflows.<br> Strong attention to detail and ability to identify quality issues.<br> Good written and spoken English.<br> Strong communication, organization, and problem-solving skills.<br> Ability to manage multiple tasks and meet deadlines in a fast-paced environment.<br></span> </div>

About the Role This is a managerial leadership position. You will report directly to the Director of Operations and hold full accountability for the people, processes, and performance of the Gasket and Magnet Strip section. You will lead a team of supervisors, technicians, and operators, and serve as the operational bridge between Production, Planning, Quality, Maintenance, and Warehouse.<br>Key Responsibilities Lead, manage, and develop production supervisors, technicians, and operators across both sections. Set performance objectives, conduct appraisals, and build a culture of accountability and continuous improvement. Train, mentor, and develop team members on SOPs, best practices, and new production techniques. Maintain a skill matrix for all production staff and use it to guide training plans and deployment decisions. Resolve workforce issues and maintain high engagement on the shop floor. Own daily, weekly, and monthly production output — volume, quality, and on-time delivery. Oversee shift planning, resource allocation, and production scheduling in coordination with the Planning team. Monitor and drive OEE, identifying and closing performance gaps; enforce first-production approval at shift start, model change, and after any unplanned stoppage. Minimize downtime through structured coordination with the Maintenance team. Enforce 4M change management (Man, Machine, Material, Method): track changes, and review risks. Lead improvement initiatives using Lean, Kaizen, 5S, and Six Sigma/DMAIC methodologies; actively engage shop-floor employees in the suggestion system. Develop, document, and maintain SOPs, process flow charts (raw material receipt to shipping, including rework/repair loops), and control plans linked to FMEA. Create and update Value Stream Maps (VSM) to identify waste and improvement opportunities; support all improvements with statistical data. Ensure process FMEAs are updated at each product or process change; re-score after corrective actions and apply lessons learned horizontally across similar processes. Manage feasibility assessments for new production projects (capacity, manpower, equipment). Ensure all critical and special product characteristics are identified in SOPs, control plans, and FMEAs, and clearly communicated at workstations. Collaborate with Quality Control to proactively reduce defects, scrap, and rework across all shifts. Ensure full compliance with ISO 9001:2015 on the production floor at all times. Maintain permanent audit readiness across production documentation, workstations, and processes for customer audits. Lead corrective action management using 8D, Fishbone, and 5-Why methods; ensure FMEA, control plans, and SOPs are updated after every major nonconformance. Enforce PPE usage, machine guards, and safety compliance across production areas. Track and report production KPIs (OEE, capacity utilization, CT, throughput rate, down time, scrap rate, on-time delivery, rework) to the Director of Operations regularly. Work cross-functionally with Planning, Maintenance, Warehouse, and Quality to align production execution with business goals. Participate in management review meetings; contribute production data, root cause findings, and improvement action plans.<br>Requirements Bachelor’s degree in Mechanical Engineering, Industrial Engineering, or a related field.8–12 years of experience in production or manufacturing management. Minimum 3 years in a supervisory or managerial role. Experience in PVC gaskets production or home appliance / refrigerator manufacturing is strongly preferred. Lean Green Belt certification required — Six Sigma Black Belt, CPIM, or equivalent is a strong plus. Proven track record managing production teams and driving measurable improvements in output, quality, and efficiency. Hands-on experience with OEE tracking, VSM, Lean, 5S, Kaizen, FMEA, control plans, and SPC (CPK/Ppk). Experience with customer supplier audits is a strong advantage. Solid knowledge of ISO 9001:2015 and manufacturing compliance requirements. Proficient in MS Excel, ERP systems, and production management tools. Excellent written and spoken English. Based in or able to commute to 10th of Ramadan City (preferred).<br>Apply also through: hr@intertradeco.org