Document Controller
4874 Jobs Found
Egypt - Cairo
The Technical Support Specialist is responsible for providing first-line support to end-users, troubleshooting and resolving hardware and software-related issues, and ensuring the smooth operation of the organization's IT systems. They will serve as the primary point of contact for users, offering technical guidance, training, and assistance to maintain productivity and minimize downtime.<br><br>Respond to user requests and inquiries through various channels, including phone, email, and ticketing systems, and provide timely and effective support Diagnose and troubleshoot hardware and software problems, such as network connectivity, application malfunctions, and user account issues Provide step-by-step instructions and guidance to users on the proper use of IT systems, applications, and equipment Escalate complex or unresolved issues to the appropriate IT team or subject matter experts for further investigation and resolution Document all support activities, including problem descriptions, troubleshooting steps, and resolutions, in the IT service management system Maintain and update the knowledge base with solutions to common problems and best practices for end-user support Assist with the deployment and configuration of new hardware and software, ensuring a smooth transition for users Collaborate with other IT teams to ensure the seamless integration and operation of systems and applications Provide on-site support and remote assistance to users as needed, including after-hours and weekend support for critical systems Participate in the development and implementation of IT policies, procedures, and standards related to user support Contribute to the continuous improvement of the IT support processes and the enhancement of the user experience Stay up to date with the latest technologies, tools, and best practices in the field of IT support Mentor and train junior IT support staff or interns as needed<br><br>Requirements<br><br>Associate degree or bachelor's degree in computer science, Information Technology, or a related field1-3 years of experience in a technical support or helpdesk role, preferably in a corporate or enterprise environment Strong troubleshooting and problem-solving skills to diagnose and resolve a wide range of hardware and software issues Proficient in the use of Windows, mac OS, and/or Linux operating systems, as well as common office productivity applications Knowledge of networking concepts, including TCP/IP, Wi-Fi, and basic troubleshooting techniques Familiarity with IT service management practices, including incident management and service desk operations Excellent communication and interpersonal skills to effectively interact with users and provide clear, concise, and user-friendly support Ability to work independently and as part of a team to support the IT needs of the organization Adaptability and a willingness to learn about new technologies and stay up to date with industry trends Strong customer service orientation and a commitment to providing high-quality user support Industry certifications (e.g., Comp TIA A+, Network+, Security+) are preferred.
RISEUP (Endemag for Administrative Skills Development)
Egypt - Cairo
<p>On behalf of our multinational client, we are looking to hire:</p><p></p><p><strong>Job Title for the new hire:</strong> Software Developer</p><p> </p><p><strong>Job Description:</strong></p><p>We are looking for a Software Engineer who can code, leverage APIs, and work with AI tools to build and enhance</p><p>BIM&D's software products. The core of this role is hands-on development: building features in Amazon</p><p>PreConnector, integrating with AWS and Autodesk platform services, working with MCP-based integrations within PreConnector, and using AI-assisted tooling (Claude Code, Amazon Q) to accelerate delivery. BIM domain knowledge is helpful but not a prerequisite — the team will provide context.</p><p> </p><p><strong>Technical Assessment needed: </strong>Yes</p><p> </p><p><strong>Expected deliverables:</strong></p><p>• <strong>Software Development & Architecture:</strong> Design, develop, and maintain scalable web applications and APIs on a microservices architecture, delivering high-performance, reliable features for Amazon PreConnector and related BIM&D tools.</p><p>• <strong>AI-Assisted Development:</strong> Leverage AI coding tools such as Claude Code and Amazon Q Developer to accelerate feature delivery, automate repetitive engineering tasks, and improve code quality across BIM&D products.</p><p>• <strong>MCP Integration: </strong>Work with Model Context Protocol (MCP) integrations built into Amazon PreConnector, enabling AI agents to interface with AWS data services and internal business intelligence systems.</p><p>• <strong>Amazon Platform Interoperability:</strong> Develop and maintain integrations with Amazon internal platforms including Amazon Redshift, AWS data lakes, S3, and internal BI reporting tools, enabling cross-functional data democratisation and real-time reporting for GES stakeholders.</p><p>• <strong>API Design & Development: </strong>Architect, build, and document RESTful APIs that facilitate secure, efficient data exchange between Autodesk Construction Cloud, AWS services, and Amazon internal platforms, adhering to OpenAPI standards and Amazon security policies.</p><p>• <strong>User Interface & Experience: </strong>Create intuitive, accessible front-end interfaces for BIM and digital construction applications using React.js, applying user-centred design principles and ensuring consistency with Amazon design systems.</p><p>• <strong>Performance Optimisation: </strong>Proactively identify bottlenecks in software performance and data pipelines; implement solutions that improve throughput, reduce latency, and ensure system reliability at scale.</p><p>• <strong>Testing & Quality Assurance: </strong>Conduct unit, integration, and end-to-end testing; implement automated test suites within CI/CD pipelines to ensure software reliability, security, and compliance with Amazon engineering standards.</p><p>• <strong>Documentation & Knowledge Management: </strong>Produce and maintain clear technical documentation covering code, APIs, system architecture, and integration patterns, enabling effective knowledge transfer across the BIM&D team.</p><p>• <strong>Cross-functional Collaboration: </strong>Partner closely with BIM specialists, GES engineers, data scientists, product managers, and Amazon technology teams to deliver solutions aligned with both technical standards and business objectives.</p><p>• <strong>Platform Maintenance & Continuous Improvement: </strong>Sustain and enhance existing tools and processes including Amazon PreConnector modules and ACC/BIM360 integrations, supporting GES functions such as Quality, Compliance, Sustainability, Risk Management, Scheduling, and Virtual Design Review.</p><p><strong>Requirements</strong></p><p><strong>Required qualifications/certifications:</strong></p><p>➢ <strong>Required Qualifications:</strong></p><p>• Bachelor's degree or higher in Computer Science, Software Engineering, Information Technology, or a related discipline.</p><p>• 2–3 yrs hands-on experience with React.js, JavaScript (ES6+), and Java Spring Framework for full-stack web application development.</p><p>• 1–2 yrs Practical experience designing and developing microservices-based architectures and distributed systems.</p><p>• 1–2 yrs Experience with Amazon Web Services (AWS) including IaaS and PaaS services such as EC2, Lambda, S3, API Gateway, and Amazon Redshift.</p><p>• Exposure to CI/CD pipelines using AWS CodePipeline, CodeBuild, or equivalent tooling.</p><p>• 1+ yr Proficiency with version control systems (Git) and collaborative development workflows including pull requests, code review, and branching strategies.</p><p>• Strong analytical and problem-solving skills with a structured approach to debugging and root-cause analysis.</p><p>• Excellent written and verbal communication skills in English; ability to translate technical concepts clearly for nontechnical stakeholders ➢ <strong>Preferred Qualifications:</strong></p><p>• <strong>Autodesk Platform Services (APS): </strong>Familiarity with APS APIs including Model Derivative, Data</p><p>Management, Design Automation, and Viewer APIs. APS is thoroughly documented and can be learned on the job.</p><p>• <strong>Autodesk Construction Cloud (ACC) & BIM360: </strong>Awareness of ACC or BIM360 as construction management platforms. Understanding of how data flows between Autodesk products and downstream systems.</p><p>• <strong>BIM Concepts & Standards: </strong>Working knowledge of BIM principles and industry standards such as ISO 19650; familiarity with authoring tools such as Revit, AutoCAD, or Navisworks.</p><p>• <strong>MCP Server Development: </strong>Experience building or consuming Model Context Protocol (MCP) servers for AI agent integration with external APIs and data systems.</p><p>• <strong>Agentic AI Workflows: </strong>Familiarity with agentic workflow design, prompt engineering, or AI/ML integration patterns within data-intensive or construction technology contexts.</p><p>• <strong>Amazon Internal Platform Experience: </strong>Prior experience integrating with Amazon internal platforms such as Redshift, AWS data lakes, or internal BI and reporting tools.</p><p><strong> </strong></p><p><strong>Software / programs / tools:</strong> Python, JavaScript, TypeScript, Java, NET / C#,SQL + dbt.</p><p>Experience with Amazon Web Services (AWS): IaaS and PaaS services such as EC2, Lambda, S3, API Gateway, and Amazon Redshift.</p><p>Familiarity with agentic workflow design, AI/ML integration patterns. </p><p></p><p> </p><p><strong>Years of Experience:</strong> 3-4</p><p> </p><p><strong>Travel is required for this role:</strong> No</p><p></p>
Egypt - Sharkia
Role Purpose:The Marketing Operations Specialist is the operational backbone of the marketing department. The role exists to make sure that everything the department commits to is delivered on time and to the agreed standard of quality, that performance is measured and reported rigorously, and that the way the department works is governed by clear, documented, repeatable processes across all nine units. Digital platforms and automation are tools this person uses; they are not the substance of the job. The substance is delivery, reporting, and operational governance. <br>Key Responsibilities: The role is organised around five areas, in order of weight. 1 · Project & Delivery Management (owning the calendar and the standard) ◆ Run the marketing department's project pipeline end to end: intake, prioritisation, scheduling, and on-time delivery of every campaign, asset, and initiative across the nine units. ◆ Hold deliverables to the agreed quality standard before they go out — acting as the gate that nothing crosses late or below standard. ◆ Maintain a single master calendar and trackers that give the Marketing Director real-time visibility of what is due, what is at risk, and what is done. ◆ Coordinate the people and dependencies behind each deliverable (internal team, vendors, units) so handovers don't slip through the cracks. <br>2 · Reporting & Performance Measurement (turning activity into evidence) ◆ Build, produce, and own the department's recurring reports — weekly, monthly, and quarterly — and the dashboards behind them. ◆ Define and track the metrics and success criteria for each programme, and present results in a form leadership and the Board can act on. ◆ Consolidate data from across units and channels into one coherent picture, flagging trends, gaps, and anomalies rather than just listing numbers. ◆ Own the rhythm of reporting so that no review meeting happens without current, accurate figures on the table. <br>3 · Process Governance & Compliance (how the department works)◆ Design, document, and maintain the standard operating procedures (SOPs) and playbooks that let the function scale and onboard new hires without losing consistency. ◆ Own and enforce the digital-asset naming policy and the Digital Business Portfolio access/permission structure across all units.◆ Run the pre-publication review gate: verify every public-facing item respects the Group's policies— the local equivalent of a medical-legal-regulatory (MLR) check. ◆ Ensure every campaign follows the Group methodology.<br>4 · Vendor & Stakeholder Coordination ◆ Manage external vendors (Production, designers, OOH printers) against their SLAs and timelines, and run operational check-ins with them. ◆ Act as the coordination point between the marketing department and the units, reception/booking teams, and other internal stakeholders. <br>5 · Digital Asset & Systems Administration (enabling tools) ◆ Administer the marketing technology and digital assets (pages, profiles, automation where used) as the infrastructure that supports delivery and reporting — keeping data accurate and access controlled. ◆ Archive and organise produced assets (e.g. shoot footage and edits) so they are findable and reusable across campaigns.
Egypt - Cairo
About us:Elsewedy Electric: Powering Progress, Empowering People.<br>For over 80 years, Elsewedy Electric has been a leading manufacturer of electrical products and solutions, operating in 19 countries with over 18,000 employees. We offer a diverse range of products across wire & cable, electrical equipment, engineering & construction, digital solutions, and infrastructure investments. Beyond our manufacturing prowess, we're passionate about creating a positive and empowering work environment for our team. We foster a culture of diversity, inclusion, and continuous learning, providing opportunities for professional development and career growth. Our commitment to employee well-being extends beyond compensation with initiatives promoting work-life balance and overall well-being. Join us and be part of a company that's not just powering progress, but empowering people to build a brighter future.<br>This job opportunity is offered by ELSEWEDY ELECTRIC Graduate Development Program The program is designed for Graduates with 0-2 years' of experience. The program offers various job rotations, mentorships, coaching & trainings.<br>Job Purpose:The Sales Engineer supports the sales team by providing technical assistance and product knowledge to drive the successful sale of company products. Reporting to the Sales Manager, this role involves assisting in technical presentations, preparing documentation, and addressing customer inquiries. The Sales Engineer plays a key role in ensuring that product solutions align with customer needs and contribute to achieving sales targets.<br>Job Responsibilities:Meets Sales targets for the assigned market(s) through our partners and in accordance with the overall policies and objectives. Builds sales pipeline via customer visits, site visits, training, and sales presentations. Stay informed about industry trends and competitive products to provide relevant insights and recommendations. Help prepare and deliver technical presentations and product demonstrations to prospective and existing customers. Maintain a solid understanding of the company’s product portfolio, including technical specifications, features, and applications. Assist in the preparation of technical documentation, including product specifications, solution designs, and proposal materials. Support site visits and technical assessments to showcase product capabilities and gather customer feedback. Monitor and follow up on each project delivery time. Follow up and support the payment collection process. Provide regular updates to the Product Sales Section Head on technical support activities, customer interactions, and feedback. Document and report any issues or challenges encountered during the sales process to ensure timely resolution. Provide administrative and technical support to the sales team, including organizing meetings, tracking sales activities, and managing technical resources. Assist the sales team by providing technical information and support during the sales process. Participate in training sessions and team meetings to develop technical and sales skills.<br>Job Qualifications:Education: Bachelor's degree of Mechanical Engineering or related field. Years of Experience: 0–2 years of experience Language proficiency: Good command of English
Egypt - Cairo
Location: Cairo, Egypt – Remote Employment Type: Full-Time<br>About the Role We are looking for a highly organized and proactive Research Project Associate to support the coordination and delivery of business research and content projects. This is a cross-functional role combining research project coordination, operations, and stakeholder management. You will serve as the operational link between the department head, project managers, researchers, designers, translators, proofreaders, and clients—helping projects move efficiently from initiation to final delivery. Your role will be to keep projects organized, stakeholders aligned, and deliverables on track. Key Responsibilities Coordinate and support business research and content projects across multiple teams. Track project plans, timelines, milestones, deliverables, and dependencies. Attend project meetings and document discussions, decisions, and action items. Follow up with researchers, designers, translators, proofreaders, and other stakeholders to ensure timely execution. Identify potential delays and bottlenecks and escalate them when necessary. Support the department head by organising priorities and following up on operational commitments and key initiatives. Prepare meeting minutes, progress reports, and project status updates. Coordinate professional client communication in Arabic and English. Maintain organised project documentation and ensure the smooth flow of information between teams. Use AI tools to improve productivity, documentation, communication, and project management workflows. Qualifications & Experience Bachelor’s degree in Economics, Finance, Business Administration, Mass Communication, or a related discipline with a research background.3–5 years of professional experience in project coordination, research coordination, operations, consulting, business services, or a similar environment. Proven experience working with cross-functional teams. Experience managing multiple projects and changing priorities simultaneously. Good understanding of economics, finance, or general business concepts. Ability to understand and coordinate research outputs, business reports, or publications. Fluent Arabic and good command of written and spoken English. Required Skills Strong project coordination, planning, and organisational skills. Excellent follow-up and execution capabilities. Ability to prioritise tasks and meet changing deadlines. Strong stakeholder coordination and cross-functional communication skills. Professional meeting documentation and reporting skills. Analytical thinking and structured problem-solving. Close attention to detail without losing sight of the bigger picture. Proficiency in Microsoft Word, Excel, Power Point, and Teams. Practical experience using AI tools such as Chat GPT, Gemini, or Claude to support documentation, writing, productivity, and project coordination. What We’re Looking For We are looking for someone who is:Highly organised, proactive, and dependable. Calm and solutions-focused under pressure. Curious and eager to learn. Comfortable working with different teams, disciplines, and personalities. Able to coordinate and influence without relying on direct authority. Passionate about improving processes and making work more efficient. Nice to Have Experience in a research organisation, consulting firm, business services company, or another knowledge-based environment. Experience coordinating reports, publications, or research deliverables. Familiarity with Adobe InDesign. Experience working with remote teams. Familiarity with Google Workspace.
Trufla Technology
Egypt - Cairo
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<strong>Think insurance is boring? Think again.</strong><br>Trufla Technology is a multinational Canadian company and the first of its kind – we offer a complete suite of digital solutions for the modern insurance brokerage. From SEO and web design, to lead management, branded customer service and API’s, Trufla provides a 360° digital strategy for brokerages and reimagines the way their customers interact with insurance. <br><strong>Trufla is leading a digital revolution</strong> that will transform the insurance industry! We’re growing fast, and we’re looking for visionaries to join our team of innovators and disruptors at our Cairo offices. <br>It’s our goal for Trufla to be the <strong>BEST place to work</strong>. A great corporate culture is one of our top priorities.<br><strong>Main Benefits:</strong><br><ul><li>Competitive Salary</li><li>Health Insurance</li><li>Gym Membership</li><li>Flexible Working Hours</li><li>Continuing Education Opportunities</li><li>Work from home</li><li>Team Building Activities</li><li>Milestone celebrations – work anniversaries, birthday celebrations, etc.</li></ul><strong>About You</strong><br>As a <strong>Client Support Engineer</strong>, you are the first point of contact when our clients need help with our products—and often the person who turns a stressful moment into a “wow” experience. You lead with empathy, tuning in to how each customer is feeling and what success looks like for them. You enjoy solving problems, investigating technical issues, and helping customers succeed. You are naturally curious and analytical, you thrive on finding the root cause of an issue rather than simply treating the symptoms, and you instinctively reach for AI to work faster and smarter.<br>You understand that great support goes beyond answering tickets—it means building trust through genuine care, improving internal processes, identifying recurring issues, and contributing to a better product.<br>You'll work closely with Product, Engineering, QA, UX/UI, Implementation, and Customer Success teams to investigate issues, improve workflows, and ensure our clients receive an exceptional experience.<br>We value people who take ownership, enjoy learning new technologies, embrace AI as a core part of how they work, communicate effectively with both technical and non-technical audiences, and are excited to grow their technical expertise. This role offers excellent career growth opportunities into Senior Support, Implementation, QA, Product Management, or Engineering depending on your interests and strengths.<br><strong>Job Responsibilities</strong><br><ul><li>Use AI—including Claude and Cursor—alongside your own investigation to research, troubleshoot, and resolve client-reported issues faster.</li><li>Reproduce client-reported issues in testing environments whenever possible before escalation.</li><li>Analyze application behavior, logs, and available system information to identify root causes.</li><li>Ask targeted questions to quickly understand customer issues through Jira, email, phone, or virtual meetings.</li><li>Provide prompt, accurate, and empathetic updates that keep clients informed and reassured throughout the resolution process.</li><li>Follow up with customers to make sure issues are fully resolved and that they leave the interaction feeling genuinely cared for—not just satisfied.</li><li>Prioritize multiple client issues while meeting service level expectations (SLAs).</li><li>Collaborate closely with Product, Engineering, QA, Implementation, and Customer Success teams to resolve customer issues efficiently.</li><li>Create clear, high-quality bug reports including reproduction steps, expected results, actual behavior, screenshots, logs, and supporting evidence.</li><li>Properly document investigations and escalate issues that require engineering support.</li><li>Identify recurring customer issues and proactively recommend long-term improvements.</li><li>Participate in product planning, testing, and release discussions when appropriate to stay informed about upcoming functionality.</li><li>Share client feedback and observations that help improve our products and overall customer experience.</li><li>Create, maintain, and continuously improve internal troubleshooting guides, knowledge base articles, and client-specific technical documentation—using AI to keep it clear and current.</li><li>Contribute ideas for process improvements, automation opportunities, and operational efficiencies.</li><li>Apply AI responsibly and creatively across research, documentation, and everyday support to raise both speed and quality—and help customers get the most from our AI-powered solutions.</li><li>Stay current with new technologies and product updates, and share what you learn with the team.</li></ul><strong>Job Qualifications</strong><br><ul><li>2+ years’ experience in a similar role, preferably within a marketing agency, technology/software company or professional services firm</li><li><strong>Willing to shift regular work schedule to support clients in various time zones</strong></li><li>Proven track record managing client and internal relationships</li></ul><strong>Strong understanding of:</strong><br><ul><li>Working with AI day to day—especially Claude and Cursor—to investigate issues, research solutions, and draft clear customer communication</li><li>Writing effective prompts, and knowing when to lean on AI versus dig in yourself</li><li>Supporting customers who use our AI-powered solutions and explaining them in plain language</li><li>General technical aptitude and genuine curiosity about how software works</li><li>Comfort getting hands-on with web technologies, APIs, and databases—or the drive to build that fluency quickly</li><li>Familiarity with HTML/CSS, JavaScript, SQL, REST APIs, and browser developer tools is a plus, not a must</li></ul><strong>Experience with:</strong><br><ul><li>Jira</li><li>API testing tools (Postman or similar)</li><li>Linux Operating System</li><li>Docker Containers</li><li>Git Version Control</li><li>CI/CD concepts (GitLab or GitHub)</li><li>Apple Developer Program</li><li>Google Play Console</li></ul><strong>Nice to Have</strong><br><ul><li>Python</li><li>Django</li><li>React</li><li>Node.js</li><li>Angular</li><li>Shell Scripting</li></ul><strong>Values & Competencies</strong><br><ul><li>Analytical problem solver with strong attention to detail.</li><li>Customer-first mindset with a passion for delivering exceptional client experiences.</li><li>Excellent interpersonal, written, and verbal communication skills.</li><li>Ability to communicate technical concepts clearly to non-technical audiences.</li><li>Strong organizational and time management skills.</li><li>Ability to prioritize multiple tasks in a fast-paced environment.</li><li>Collaborative team player who also works effectively independently.</li><li>Demonstrates ownership, accountability, and professionalism.</li><li>Curious, adaptable, and eager to continuously learn new technologies and tools.</li><li>Open to constructive feedback and committed to continuous improvement.</li><li>Identifies opportunities to improve processes, documentation, and the customer experience.</li></ul><em>Trufla Technology is an equal opportunity employer and is committed to all forms of diversity in the workplace. </em><strong><em>All qualified individuals are encouraged to apply</em></strong><em>.</em><br>*<strong>After applying, complete your application by taking the required assessment below:</strong><br><span>https://app.testgorilla.com/s/6tcpu6p3</span><br>
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Egypt - Cairo
Highlight: The Cloud and Network Engineer holds an essential role at Living Stones Group (LSG). This position supports new and existing clients who work in a variety of industries. LSG is a global company that supports clients with remote and on-prem solutions.<br>Hours: This position is full-time 40-hours per week (Monday to Friday), hybrid (primarily remote with scheduled office work in Cairo as needed). Work hours are during the afternoon and evening. This position also covers a minimum of one Sunday shift per month to monitor the service desk and respond to client needs. Comp time is provided for Sunday shifts.<br>Main Responsibilities for this Position:Administer and optimize Microsoft 365 and Azure environments, including user identity management (Entra ID), Exchange Online, and Share Point/Teams permissions. Develop and install network infrastructure, configurations, and equipment such as routers and switches. Implement data security systems including MS365 Security & Compliance, firewalls, and cloud-based backup solutions. Perform routine network and cloud tenant monitoring, maintenance, and troubleshooting. Provide remote or on-site technical support, ensuring all solutions are documented within LSG’s service desk system. Research and keep up to date with the latest security standards, systems, and authentication protocols and apply standards and procedures to complete tasks. Collaborate with team members across departments to ensure task activities are complete, and design, implement, test, and document systems and processes for LSG and its clients. Provide technical support and project implementation through direct contact with LSG team members and clients located globally. Participate in mentorship and learning paths set by senior engineers while providing mentorship, knowledge sharing, and day-to-day IT support engineers to foster their technical growth. VoIP Support with knowledge of Polycom, Linphone, ATA, E-Fax and Free PBX server configuration.<br>Qualifications and Requirements:Language Skills Fluent and competent on a professional level, both verbally and written, in English and Arabic.<br>Technical Skills Proven experience in Microsoft 365 Administration (User management, security policies, and mail flow). Working knowledge of Azure Cloud services and hybrid identity environments. Experience with LAN, WAN, WLAN< and VPN design and implementation. Proficiency in network security (Fortinet/Forti Gate preferred) and M365 Defender/Endpoint Manager (Intune). Good problem-solving skills and attention to detail.<br>Education and Certifications Academic Degree in Computer Science, Engineering or relevant field<br>Required Certifications:Microsoft 365 Certified (e.g., Administrator Associate or Security Administrator) Fortinet NSE 4 or higher Preferred Certifications:CCNAAzure Administrator (AZ-104) or CISSP<br>Problem-Solving Skills: Strong analytical skills to diagnose and resolve network issues efficiently. Communication Skills: Ability to communicate technical information clearly to non-technical stakeholders and collaborate effectively with team members.<br>Physical Ability Physical ability to lift equipment and perform on-site tasks in LSG and client offices and worksites.<br>Please submit CV or submit questions to: people@livingstones.group
Egypt - Cairo
Job Summary As an IMS Core Performance & Optimization Engineer, your role involves ensuring the optimal performance, availability, and efficiency of the IMS Core network. You will be responsible for monitoring IMS KPIs, analyzing service performance, identifying optimization opportunities, and collaborating with Operations, Engineering, and Vendor teams to enhance voice and multimedia service quality across VoLTE, VoWiFi, and IMS services. Key Responsibilities Monitor the performance and health of IMS Core network elements to ensure service availability and optimal operation. Analyze IMS KPIs and identify performance degradation affecting VoLTE, VoWiFi, SMS over IMS, and multimedia services. Perform root cause analysis for performance issues and recommend corrective and preventive actions. Optimize IMS Core configurations and parameters to improve service quality and network efficiency. Monitor signaling performance for SIP, Diameter, RTP, DNS, and SCTP protocols. Analyze traffic trends and perform capacity planning for IMS Core platforms. Generate daily, weekly, and monthly performance reports and provide optimization recommendations. Collaborate with Operations, Planning, Engineering, and Vendor teams to resolve performance-related issues. Validate network performance after software upgrades, patches, configuration changes, and new feature implementations. Ensure compliance with network performance KPIs, SLAs, and customer experience targets. Develop dashboards and automate performance reporting using scripting and reporting tools. Document optimization activities, performance improvements, and technical procedures. Participate in major incident investigations and support post-incident performance analysis. Recommend proactive optimization initiatives to improve network stability and customer experience. Qualifications Bachelor's degree in Electronics & Communications Engineering, Computer Engineering, Telecommunications, or a related field.5-7 years of experience in IMS Core Operations, Performance, or Optimization. Strong understanding of IMS architecture and VoLTE/VoWiFi service flows Knowledge of IMS Core network elements including but limited to:P-CSCF, I-CSCF, S-CSCF, BGCF, MGCF, TAS, SBC, HSS / UDM, MRFStrong understanding of SIP call flows and IMS registration procedures. High Experience analyzing SIP traces and troubleshooting signaling issues. Strong Knowledge of telecom protocols including:SIP, Diameter, RTP / RTCP, SCTP, DNS, HTTP/2 (5G IMS environments) Experience with IMS KPI monitoring and performance analysis. Familiarity with OSS Performance Management tools and performance reporting platforms. Basic knowledge of SQL and database querying. Basic scripting knowledge (Python, Bash, or Shell scripting) is preferred. Experience working with Linux operating systems. Strong analytical, troubleshooting, and problem-solving skills. Excellent communication and teamwork skills. Proficiency in Microsoft Office applications. Preferred Skills Experience with Ericsson, Huawei, IMS platforms. Knowledge of VoLTE, VoWiFi, Rich Communication Services (RCS), and Emergency Call services. Experience with virtualization technologies such as Open Stack, Kubernetes, or Open Shift. Familiarity with performance monitoring tools such as Grafana, Prometheus, Kibana, Splunk, or Elasticsearch. Understanding of IP networking, QoS, Diff Serv, and TCP/IP optimization. Experience with automation and KPI dashboard development. Knowledge of 5G Voice (VoNR) architecture and IMS interworking is considered an advantage.
Egypt - Cairo
Employment Type: Full Time Location: Remote Experience: Mobile Application Development, Software Engineering, or App Development Roles<br>Company Description Scry AI is a research-led enterprise AI company that builds intelligent platforms for BFSI, insurance, logistics, and industrial enterprises to drive efficiency, insight, and compliance. Our product suite includes Auriga for conversational AI, Collatio for document intelligence, and Concentio for cognitive IoT and operational intelligence. These platforms help clients convert complex, fragmented data into actionable enterprise intelligence.<br>We are looking for a Mobile App Developer to design, build, and maintain high-performance mobile applications that support Scry AI’s platforms and enterprise use cases. This role is critical in delivering seamless, user-friendly mobile experiences aligned with our AI-driven solutions.<br>Role Overview As a Mobile App Developer at Scry AI, you will be responsible for developing scalable and responsive mobile applications across Android and/or i OS platforms. You will work closely with product, design, and backend teams to build applications that integrate with AI-driven systems and deliver a smooth user experience. This role is ideal for someone who is technically strong, detail-oriented, and comfortable building modern mobile applications in a fast-paced, technology-driven environment.<br>Key Responsibilities<br>Mobile Application Development Design and develop mobile applications for Android and/or i OS platforms Write clean, efficient, and maintainable code Ensure performance, responsiveness, and reliability of applications<br>Integration & API Development Integrate mobile applications with backend services and APIsWork with AI-driven platforms and data services for real-time functionality Ensure secure and scalable data exchange between systems<br>UI/UX Implementation Collaborate with design teams to implement intuitive and user-friendly interfaces Ensure consistency in design and usability across devices Optimize applications for performance and user experience<br>Testing & Maintenance Perform testing, debugging, and performance optimization Identify and fix bugs and improve application stability Maintain and update applications based on user feedback and product changes<br>Collaboration & Continuous Improvement Work closely with product, engineering, and QA teams Participate in code reviews and follow best practices Stay updated with latest mobile development trends and technologies<br>Required Qualifications and Skills Strong experience in mobile app development (Android, i OS, or cross-platform frameworks) Proficiency in languages such as Kotlin, Swift, Java, or frameworks like Flutter/React Native Experience with REST APIs and backend integration Understanding of mobile architecture patterns and best practices Familiarity with version control systems such as Git Strong problem-solving and debugging skills<br>Our Ideal Candidate Is technically strong and detail-oriented Can build scalable and high-performance mobile applications Is proactive in solving problems and improving user experience Collaborates effectively with cross-functional teams Thrives in a fast-paced, product-driven environment Is interested in AI, enterprise technology, and mobile innovation<br>If this role interests you, follow our page to stay updated on more job opportunities and insights into how AI companies build scalable mobile applications and digital experiences.
Egypt - Cairo
At RAF Specialty Coffee, innovation is at the heart of everything we do.<br>We are looking for a creative, analytical, and passionate R&D Specialist to join our growing team and play a key role in developing innovative coffee products, beverages, and customer experiences that strengthen our position as a leading specialty coffee brand.<br>This role is ideal for someone who combines technical expertise, product innovation, sensory evaluation skills, and a deep passion for coffee.<br>Key Responsibilities Product Development• Lead new product development projects from idea generation to commercial launch.• Develop new retail coffee products, beverage concepts, and seasonal menu offerings.• Create and document standardized recipes and product specifications.• Improve existing products based on customer feedback and business needs.<br>Beverage Innovation• Develop innovative hot and cold beverage recipes.• Create seasonal and limited-time offerings that align with market trends and customer preferences.• Explore new ingredients, brewing methods, and coffee applications.<br>Coffee Research & Sensory Evaluation• Conduct coffee cupping sessions and sensory evaluations.• Research coffee origins, processing methods, roasting profiles, and extraction techniques.• Analyze flavor profiles and recommend improvements to enhance product quality.• Train operational teams on coffee quality standards and sensory fundamentals.<br>Market Research & Consumer Insights• Monitor global coffee trends and emerging industry innovations.• Conduct competitor analysis and identify market opportunities.• Gather and analyze customer feedback to support product development decisions.<br>Product Testing & Validation<br>• Organize product trials and pilot launches before full-scale implementation.• Evaluate product performance, consistency, customer acceptance, and operational feasibility.• Translate testing results into actionable recommendations.<br>Quality & Cost Optimization<br>• Ensure all products meet company quality standards and food safety requirements.• Conduct recipe costing and support product profitability analysis.• Recommend improvements that optimize cost while maintaining product quality.<br>Cross-Functional Collaboration• Work closely with Operations, Marketing, Supply Chain, Procurement, Quality, and Production teams.• Support successful product launches through technical guidance and training.<br>Requirements Education<br>• Bachelor's Degree in Food Science, Food Technology, Food Engineering, Nutrition, or a related field.<br>Experience• Minimum 3 years of experience in Research & Development within the Food & Beverage industry.• Previous experience in Specialty Coffee, Coffee Roasteries, Coffee Chains, or Beverage Development is highly preferred.• Proven track record in product development and innovation.<br>Technical Skills• Product Development & Innovation• Beverage Development• Coffee Roasting & Extraction Knowledge• Sensory Analysis & Cupping• Recipe Development & Standardization• Product Testing & Validation• Market Research & Consumer Insights• Cost Analysis & Recipe Costing• Data Analysis & Reporting<br>Preferred Qualifications• SCA (Specialty Coffee Association) Certification.• HACCP, ISO 22000, or Food Safety Certifications.• Experience in coffee product development.<br>What We're Looking For<br>✔ Passion for Specialty Coffee and Innovation✔ Strong Analytical & Problem-Solving Skills✔ Creativity and Product Development Mindset✔ Attention to Detail✔ Project Management Skills✔ Ability to Work Cross-Functionally✔ Continuous Learning & Improvement Mindset<br>If you are passionate about creating innovative coffee experiences and shaping the future of specialty coffee products, we'd love to hear from you.<br>???? Send your CV to:careers@raf-coffee.com
Confidential
Egypt - Cairo
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Talent 360 is hiring a Production Specialist to join our team. This is a full-time opportunity for a detail-oriented and proactive professional who is passionate about manufacturing high-quality products while maintaining compliance with quality and regulatory standards.</p><p><b>About the Role</b></p><p>As a Production Specialist at Talent 360, you will support manufacturing operations by producing molecular diagnostic products according to approved procedures while ensuring compliance with Good Manufacturing Practices (GMP), quality standards, and production requirements.</p><p>Key Responsibilities</p><ul><li>Operate production equipment and assemble products according to approved Standard Operating Procedures (SOPs).</li><li>Accurately complete batch records, production documentation, and report any deviations in a timely manner.</li><li>Follow GMP requirements, cleanroom practices, and personal protective equipment (PPE) procedures at all times.</li><li>Safely handle raw materials, reagents, and production waste in accordance with established safety procedures.</li><li>Monitor and document environmental conditions, including room temperature, using calibrated equipment.</li><li>Report any environmental or process deviations to the Quality Assurance team and support investigations and corrective actions.</li><li>Collaborate with cross-functional teams to ensure smooth production workflow and on-time delivery.</li><li>Participate in training programs and continuous improvement initiatives to enhance production efficiency and product quality.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Pharmacy, Biotechnology, Science, Biomedical Sciences, or a related field.</li><li>1 3 years of experience in a pharmaceutical, biotechnology, medical device, or manufacturing environment.</li><li>Knowledge of Good Manufacturing Practices (GMP) and production documentation is preferred.</li><li>Strong attention to detail and commitment to quality.</li><li>Good communication and teamwork skills.</li><li>Good command of English.</li><li>Strong organizational and time management skills.</li><li>Ability to work in a fast-paced manufacturing environment.</li></ul><p></p></section>
Egypt - Cairo
About Bask:Bask provides a full-service software (Saa S) platform that allows you to build any digital health experience. Designed for doctors, physicians, entrepreneurs, and developers, the Bask system is built at an enterprise scale for the everyday user. We are a platform that enables everyone—doctors, entrepreneurs, or physicians—to create and grow a direct-to-consumer telehealth business.<br>Position Overview:We are seeking an experienced and strategic Product Manager to lead and shape the future of our product offerings. The ideal candidate is good under pressure and has an entrepreneurial spirit and a startup mindset. As a key member of our team, you will work at the intersection of user needs, business goals, and technical possibilities to drive the development of innovative and impactful solutions.<br>You will be reporting directly to the CEO and working closely with engineering and product teams.<br>You must know how to code, read code, and distill complex problems into digestible engineering solutions.<br>Key Responsibilities:Tackle hard, ambiguous questions with rigor and independence, owning projects from problem definition to final recommendation Lead new or early stage initiatives or products, often playing the role of multiple functions simultaneously in order to reach success Help shape the product roadmap for the Bask, leveraging competitive and user insights to help PMs and Engineering teams prioritize Define and maintain a clear and compelling product roadmap aligned with Bask Health's mission, ensuring the team is focused on delivering high-impact solutions. Partner with engineering, design, marketing, sales, and customer success teams to drive product development from concept to launch. Engage with customers, patients and partners to gather insights, ensuring that products are intuitive, user-friendly, and solve real-world problems. Act as the voice of the customer, ensuring user needs are central to all product decisions.<br>AIWork AI-first: Use LLMs as your starting point — to clarify thinking, draft output, research problems, and move faster. Apply your own judgment to refine quality and make it count. Validate and iterate: Test your work with real users and stakeholders. Use what you learn to improve before problems become patterns. Share AI-native workflows: Document prompts, processes, and workflows that work. Share them across your team so we raise the bar together.<br>Requirements:#1 YOU KNOW HOW TO SHIP#2 Refer to #1Bachelor’s degree in Business, Computer Science, or a related field (or equivalent practical experience). Proven experience as a Product Manager, ideally within the software space (telehealth is a plus)1+ year(s) of Javascript/Typescript1+ year(s) of Engineering You can perform (better) under pressure and tight deadlines Strong analytical skills, with the ability to translate complex data into actionable strategies. Excellent communication and leadership skills, with experience working across diverse, cross-functional teams. Demonstrated ability to manage multiple priorities in a fast-paced, dynamic environment. Familiarity with agile development methodologies and tools (Click Up) and a git flow You get things done.
Egypt - Cairo
About Bask:Bask provides a full-service software (Saa S) platform that allows you to build any digital health experience. Designed for doctors, physicians, entrepreneurs, and developers, the Bask system is built at an enterprise scale for the everyday user. We are a platform that enables everyone—doctors, entrepreneurs, or physicians—to create and grow a direct-to-consumer telehealth business.<br>Position Overview:We are seeking an experienced and strategic Product Manager to lead and shape the future of our product offerings. The ideal candidate is good under pressure and has an entrepreneurial spirit and a startup mindset. As a key member of our team, you will work at the intersection of user needs, business goals, and technical possibilities to drive the development of innovative and impactful solutions.<br>You will be reporting directly to the CEO and working closely with engineering and product teams.<br>You must know how to code, read code, and distill complex problems into digestible engineering solutions.<br>Key Responsibilities:Tackle hard, ambiguous questions with rigor and independence, owning projects from problem definition to final recommendation Lead new or early stage initiatives or products, often playing the role of multiple functions simultaneously in order to reach success Help shape the product roadmap for the Bask, leveraging competitive and user insights to help PMs and Engineering teams prioritize Define and maintain a clear and compelling product roadmap aligned with Bask Health's mission, ensuring the team is focused on delivering high-impact solutions. Partner with engineering, design, marketing, sales, and customer success teams to drive product development from concept to launch. Engage with customers, patients and partners to gather insights, ensuring that products are intuitive, user-friendly, and solve real-world problems. Act as the voice of the customer, ensuring user needs are central to all product decisions.<br>AIWork AI-first: Use LLMs as your starting point — to clarify thinking, draft output, research problems, and move faster. Apply your own judgment to refine quality and make it count. Validate and iterate: Test your work with real users and stakeholders. Use what you learn to improve before problems become patterns. Share AI-native workflows: Document prompts, processes, and workflows that work. Share them across your team so we raise the bar together.<br>Requirements:#1 YOU KNOW HOW TO SHIP#2 Refer to #1Bachelor’s degree in Business, Computer Science, or a related field (or equivalent practical experience). Proven experience as a Product Manager, ideally within the software space (telehealth is a plus)1+ year(s) of Javascript/Typescript1+ year(s) of Engineering You can perform (better) under pressure and tight deadlines Strong analytical skills, with the ability to translate complex data into actionable strategies. Excellent communication and leadership skills, with experience working across diverse, cross-functional teams. Demonstrated ability to manage multiple priorities in a fast-paced, dynamic environment. Familiarity with agile development methodologies and tools (Click Up) and a git flow You get things done.
Egypt - Matrouh
Company Description DMC-CURVE has been shaping construction and urban development since 1989, with a focus on integrating high-quality building practices and thoughtfully designed green spaces. The company is committed to delivering projects that balance structural performance, aesthetic value, and environmental responsibility. By combining engineering excellence with modern urban planning, DMC-CURVE aims to create sustainable communities and long-term value for stakeholders. Team members join a culture that values collaboration, technical rigor, and continuous improvement. Role Description This is a full-time, on-site role based in Marsa Matrouh for a Sr. Site Commercial & QS Engineer. The role is responsible for managing commercial aspects of site operations, including quantity surveying, cost control, and contract administration. Daily tasks include preparing and reviewing BOQs, validating quantities, tracking project costs, and coordinating with procurement and site teams to ensure budget and timeline alignment. The Sr. Engineer will support claim preparation, variation orders, and progress billing, while maintaining accurate project documentation and reports. The role also involves liaising with clients and consultants on commercial issues, contributing to value engineering, and mentoring junior team members to uphold company standards.<br>Job purpose: Issue invoices and follow-up with subcontractors during negotiating subcontract terms, performance and payments. Follow up and reviewing the shop drawings with the TO section head / manager to be submitted to site consultant for approval. Main Responsibilities: Prepare all support document (price variances, material on site, deduction, adjustment and final certificate including all financial terms in contract) to finalize client invoice after receiving total contractual work volume from PCS team and submit it to consultant and follow up the approval. Prepare all monthly sub-contractors' invoices and upload it on ERP system. Collecting all support documents for client and subcontractors’ variation orders. Issuing and coordinating the shop drawings to be submitted for site consultant approval Breakdown all the discipline approved Quantities through traditional method, which received from engineering section at site. Monitoring PRs on ERP system. Initiate integrated subcontractors SR in coordination with all parties on site. Review mega sub-Contractors invoices according to contract and quantity survey in budget. Arrange and coordinate material supplying schedule within target plan. Analyzing cost control reports. Organize detailed project invoices logs. Participate in implementing technical office policies and procedures. Study the project contract documents (time schedule, project design drawings, BOQ, etc.). Preparing monthly report presenting the current situation of executed work <br>Qualifications :Bachelor's degree in civil engineering, Construction Engineering, or Quantity Surveying.5-7 years of experience (depending on level). Strong knowledge of:BOQ preparation and measurement FIDIC or similar construction contracts Cost control and project billing ERP systems (SAP, Oracle, Odoo, etc.) Auto CAD and Microsoft Excel Good understanding of shop drawings, variations, claims, and subcontract management.
Egypt - Matrouh
Company Description DMC-CURVE has been shaping construction and urban development since 1989, with a focus on integrating high-quality building practices and thoughtfully designed green spaces. The company is committed to delivering projects that balance structural performance, aesthetic value, and environmental responsibility. By combining engineering excellence with modern urban planning, DMC-CURVE aims to create sustainable communities and long-term value for stakeholders. Team members join a culture that values collaboration, technical rigor, and continuous improvement. Role Description This is a full-time, on-site role based in Marsa Matrouh for a Sr. Site Commercial & QS Engineer. The role is responsible for managing commercial aspects of site operations, including quantity surveying, cost control, and contract administration. Daily tasks include preparing and reviewing BOQs, validating quantities, tracking project costs, and coordinating with procurement and site teams to ensure budget and timeline alignment. The Sr. Engineer will support claim preparation, variation orders, and progress billing, while maintaining accurate project documentation and reports. The role also involves liaising with clients and consultants on commercial issues, contributing to value engineering, and mentoring junior team members to uphold company standards.<br>Job purpose: Issue invoices and follow-up with subcontractors during negotiating subcontract terms, performance and payments. Follow up and reviewing the shop drawings with the TO section head / manager to be submitted to site consultant for approval. Main Responsibilities: Prepare all support document (price variances, material on site, deduction, adjustment and final certificate including all financial terms in contract) to finalize client invoice after receiving total contractual work volume from PCS team and submit it to consultant and follow up the approval. Prepare all monthly sub-contractors' invoices and upload it on ERP system. Collecting all support documents for client and subcontractors’ variation orders. Issuing and coordinating the shop drawings to be submitted for site consultant approval Breakdown all the discipline approved Quantities through traditional method, which received from engineering section at site. Monitoring PRs on ERP system. Initiate integrated subcontractors SR in coordination with all parties on site. Review mega sub-Contractors invoices according to contract and quantity survey in budget. Arrange and coordinate material supplying schedule within target plan. Analyzing cost control reports. Organize detailed project invoices logs. Participate in implementing technical office policies and procedures. Study the project contract documents (time schedule, project design drawings, BOQ, etc.). Preparing monthly report presenting the current situation of executed work <br>Qualifications :Bachelor's degree in civil engineering, Construction Engineering, or Quantity Surveying.5-7 years of experience (depending on level). Strong knowledge of:BOQ preparation and measurement FIDIC or similar construction contracts Cost control and project billing ERP systems (SAP, Oracle, Odoo, etc.) Auto CAD and Microsoft Excel Good understanding of shop drawings, variations, claims, and subcontract management.
Egypt - Sharkia
Job Vacancy: Deputy Production Manager<br>Al Shaheen Trading & Industry is seeking to hire a Deputy Production Manager to join our team.<br>Requirements:<br>* Bachelor's Degree in Engineering, Industrial Management, or a related field.* 4–5 years of experience in a production environment.* Strong leadership, planning, and problem-solving skills.* Excellent knowledge of production processes, quality systems, and safety standards.<br>Key Responsibilities:<br>* Prepare and implement daily, weekly, and monthly production plans according to customer requirements and available production capacity.* Develop detailed production schedules and ensure the availability of raw materials, equipment, and manpower.* Supervise all manufacturing stages and production lines to ensure smooth operations.* Lead and manage supervisors, technicians, and operators while assigning tasks according to priorities.* Monitor product quality throughout the production process and coordinate with the Quality Department to address any deviations.* Ensure products meet company specifications and customer requirements, including metal thickness, welding strength, printing quality, corrosion resistance, powder coating, and other technical standards.* Coordinate with the Quality Department to ensure compliance with Food Safety Management Systems such as FSSC and BRC standards.* Monitor the efficient utilization of resources, including raw materials, labor, energy, and production time.* Coordinate with the Maintenance Department to minimize downtime and maximize production line efficiency.* Resolve technical and operational issues in cooperation with maintenance and engineering teams.* Contribute to continuous improvement initiatives aimed at increasing efficiency and reducing operational costs.* Participate in workforce planning, employee training, and development programs.* Monitor inventory levels of raw materials and semi-finished products to ensure uninterrupted production.* Track and reduce scrap and waste rates.* Review and analyze production KPIs, including OEE, Efficiency, and Yield.* Ensure compliance with occupational health and safety requirements and conduct employee safety training.* Support the development and upgrading of production lines to improve efficiency and reduce costs.* Participate in the selection of raw materials (Tinplate / TFS) according to production requirements.* Ensure the implementation of preventive maintenance plans and equipment readiness.* Maintain a safe, clean, and organized working environment.* Manage production risks and make timely decisions to ensure business continuity.* Document all production activities through the company's system and production monitoring reports.* Monitor production costs and ensure adherence to the approved budget while identifying cost-saving opportunities.* Submit periodic reports to the General Manager regarding production performance, downtime, waste rates, and quality indicators.* Train newly hired employees and provide performance evaluation reports to the HR Department after the training period.* Ensure full implementation of company occupational health and safety policies within the department.<br>Working Conditions:<br>* Working Hours: 8 hours/day* Working Days: Saturday to Thursday* Social Insurance provided* Medical Insurance provided Accommodation and transportation are available. How to Apply:<br>Please send your updated CV via :Email Or Whats App to :<br>01080777203
Confidential
Egypt - Cairo
<p><strong>About the Company</strong></p><p><strong>We are a well-established Petroleum Services company providing specialized solutions to the Oil & Gas industry. Our expertise includes OCTG Services, API & Premium Connection Rethreading, Machine Shop Manufacturing, Repair, Bucking Operations, Welding, Hard banding, and related workshop and field services.</strong></p><p></p><p><strong>Job Purpose</strong></p><p><strong>We are looking for an experienced Quality Assurance Manager to lead the development, implementation, and continuous improvement of the company's Quality Management System (QMS). This role is responsible for ensuring compliance with API, ISO, customer, and regulatory requirements while driving quality culture, process excellence, certification management, and continual improvement across the organization.</strong></p><p></p><p><strong>Key Responsibilities</strong></p><ul><li><p><strong>Develop, implement, maintain, and continuously improve the company's Quality Management System (QMS).</strong></p></li><li><p><strong>Ensure compliance with API Q1, ISO 9001, customer specifications, and applicable international standards.</strong></p></li><li><p><strong>Develop, review, and control quality procedures, work instructions, quality manuals, and document control systems.</strong></p></li><li><p><strong>Lead internal audits, supplier audits, customer audits, and external certification audits.</strong></p></li><li><p><strong>Maintain company certifications and customer qualifications, including API, ISO, Premium connections, Arnco, and other applicable approvals.</strong></p></li><li><p><strong>Lead Management Review meetings and monitor Quality Objectives and Quality KPIs.</strong></p></li><li><p><strong>Drive Risk Assessment, Root Cause Analysis (RCA), Corrective and Preventive Actions (CAPA), and continuous improvement initiatives.</strong></p></li><li><p><strong>Monitor supplier quality performance and support supplier qualification activities.</strong></p></li><li><p><strong>Support tender submissions and customer pre-qualification processes by reviewing quality requirements.</strong></p></li><li><p><strong>Deliver quality awareness programs and provide coaching and training to company personnel.</strong></p></li><li><p><strong>Work closely with Operations, Engineering, HSE, Procurement, and Commercial teams to ensure effective implementation of quality requirements.</strong></p></li><li><p><strong>Support digital transformation initiatives related to Quality Management Systems.</strong></p></li><li><p><strong>Regular travel to company workshops and operational sites is required.</strong></p></li></ul><p></p>
Egypt - Cairo
<h2 class="h5">Job description</h2>
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<p><strong>JOB TITLE</strong><br>Senior Associate, Operations | MAF Properties | Asset Management Egypt</p><br><br><p><br><strong>ROLE SUMMARY</strong><br>The position is mainly responsible to effectively Administer the day-to-day operations of the Centre in terms of Centre Presentation, Security, Safety, Cleaning, Engineering, Facilities and Ambience and ensure that all are kept up to the highest quality standards in order to meet all tenant and customer requirements.<br><strong>ROLE PROFILE</strong></p><br><br><ul><li>Oversee on-site operations, including tenant coordination and document collection.</li><li>Ensure compliance with health, safety, and sustainability standards.</li><li>Act as the primary point of contact for tenants and customers.</li><li>Collaborate with the centralized team to address operational challenges.</li><li>Monitor and report on-site operational performance.</li><li>Prepare and maintain operational reports and documentation.</li><li>Support sustainability initiatives and ensure compliance with organizational policies.</li><li>Administer the day-to-day operations of the Centre in terms of Centre Presentation, Security, Safety, Cleaning, Engineering, Facilities and Ambience and ensure that all are kept up to the highest quality standards.</li></ul><p><br><strong>REQUIREMENTS</strong></p><br><br><ul><li>Bachelor’s degree in Operations Management or equivalent.</li><li>Minimum 3 - 5 years of work experience in managing Mall Operations / maintenance, Safety & Security, and Facilities management.</li><li>Proficient user of MS Office and MS Project</li><li>Excellent communication and leadership skills.</li></ul><p><br><strong>WHAT WE OFFER</strong></p><br><br><ul><li>At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!</li><li>Work in a friendly environment, where everyone shares positive vibes and excited about our future.</li><li>Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.</li></ul> <br> </div>
Müller`s Solutions
Egypt - Cairo
<h2 class="h5">Job description</h2>
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Müller's Solutions is looking for a passionate <strong>ServiceNow Business Analyst</strong> to join our talented team. In this critical role, you will act as a bridge between business stakeholders and the technical team, ensuring that the implemented ServiceNow solutions effectively meet business needs and drive operational excellence.<br><strong>Key Responsibilities:</strong><br><ul><li>Collaborate with stakeholders to gather, analyze, and document business requirements related to ServiceNow implementations.</li><li>Conduct process analysis and mapping to identify opportunities for improvement within ServiceNow.</li><li>Translate business requirements into functional specifications for the technical team.</li><li>Facilitate workshops and meetings to interface with users and gather feedback on ServiceNow solutions.</li><li>Assist in the development of test cases and conduct user acceptance testing (UAT) to validate solutions.</li><li>Provide support and training to users to promote understanding of ServiceNow functionalities.</li><li>Monitor and analyze metrics to recommend improvements and enhancements to existing processes.</li></ul><br><strong>Requirements</strong><br><strong>Requirements:</strong><br><ul><li>Bachelor's degree in Business Administration, Information Technology, or related field.</li><li>Minimum 3 years of experience as a Business Analyst, preferably in IT service management or ServiceNow projects.</li><li>Strong understanding of ServiceNow functionality and its applications within business processes.</li><li>Excellent analytical skills with a focus on identifying and addressing business needs.</li><li>Proficient with process mapping tools and techniques.</li><li>Exceptional communication and interpersonal skills to engage effectively with both technical and non-technical stakeholders.</li><li>Ability to work collaboratively and manage multiple priorities in a fast-paced environment.</li><li>Knowledge of ITIL practices and relevant ServiceNow certifications are a plus.</li></ul><br><strong>Benefits</strong><br>Why Join Us:<br>Opportunity to work with a talented and passionate team.<br>Competitive salary and benefits package.<br>Exciting projects and innovative work environment.<br> </div>
Egypt - Cairo
<p>Position Overview</p><p>The WFM Analyst should guarantee the optimization, automation, and innovation of the processes as</p><p>well as the standardization of them.</p><p><br></p><p>Key Responsibilities</p><p>(may perform other duties as requested, not specifically addressed in this document)</p><p> Analyze historical data to provide insights and recommendations for improving workforce</p><p>efficiency.</p><p> Collaborate with operations, HR, and IT teams to implement WFM tools and strategies.</p><p> Identify and implement process improvements in workforce planning and resource utilization.</p><p> Provide training and support to teams on WFM systems and best practices.</p><p> Stay updated on industry trends, new WFM technologies, and best practices.</p><p> Driving continuous improvement in workforce planning processes.</p><p> Interact with other departments in order to improve or maximize the project(s) results.</p><p> Be an active part of the process of continuous improvement, proposing methods of</p><p>improvement and innovation across the department and the company (producing fresh and</p><p>imaginative ideas and solutions).</p><p> Communicate with any known infractions of the Corporate Policies and</p><p>procedures to Teleperformance Management immediately.</p><p><br></p><p>Required Qualifications</p><p>Education and specific Training</p><p> Higher Education Degree (preferential)</p><p> Fluency in English (minimum B2)</p><p>Work Experience</p><p> Up to two years of experience in project management and implementation.</p><p> Proficient in Excel, Word, and Outlook.</p><p> Knowledge of SQL (Structured Query Language), BI tools or Workforce Management software</p><p>is a plus.</p><p><br></p><p> Experience managing Customer Experience Management operations (preference).</p><p> Proven experience coordinating between WFM and Operations teams.</p><p> Experience participating in customer meetings and independently presenting</p><p>during capacity planning or workforce review meetings.</p><p> Previous hands-on experience with Aspect / Alvaria WFM tools would be a</p><p>strong advantage.</p><p><br></p>