Database Developer Jobs
4246 Jobs Found
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<strong>Job Description</strong><br>This is in search of a full-time Accounts Payable Specialist to join the Finance & Accounting Team. The ideal candidate will have strong organizational skills and the ability to accurately track and record cash flow. This candidate should have experience in maintaining a database of financial information and be able to recognize and solve any problems that may arise. This individual must be detail-oriented and will be responsible for managing the incoming invoices, interacting with the internal warehouse department, Procurement department, and clarifying the discrepancies with vendors for the Company in the US, Lastly, where appropriate this candidate will track 1099s and create a report with related information at year-end. <br><strong>Requirements</strong><br><ul><li>Manage the accounts payable inbox and process invoices by email, ensuring that payables transactions are being booked accurately and processed efficiently in the ERP system.</li><li>Compare purchase orders, prices, payment terms, and other charges against the invoice. Process 2-way and 3-way matched invoices as well as non-PO invoices to ensure proper entry into the ERP system</li><li>Reconciles receiving and price-related discrepancies with vendors and/or purchase order/invoice owners</li><li>Manage the purchase returns and any discrepancies in quantity or cost by coordinating with the warehouse department and purchase department as needed</li><li>Research, address, and effectively deal with vendor inquiries and invoice disputes. Investigate and resolve problems associated with the processing of invoices</li><li>Establish and maintain relationships with new and existing vendors</li><li>Reconciles AP sub-ledger against the general ledger for month-end closing</li><li>Maintains and follows accounting and AP procedures in compliance with internal controls.</li><li>Good organization skills, including the ability to multi-task and prioritize, to manage multiple accounts</li><li>Strong verbal communication skills, including active listening and telephone manner</li><li>Interpersonal skills, including conflict resolution, for building strong relationships with suppliers, contractors, and business partners</li><li>Should be ready and flexible to work in the North American time zone.</li></ul><br><b>Education & Experience: </b><br><ul><li>Bachelor'sor master's degree in accounting, finance, or a related field and 4 to 6years of Bookkeeping experience in any ERP system is required</li><li>Proficientwith MS Excel, and MS Word and previous working experience in any ERPsystem, Preferably Epicor</li><li>Strongorganizational skills, attention to detail, excellent problem solver, andreconciliation skills</li><li>Abilityto work and communicate among multiple teams and functions</li><li>Proactiveand able to multitask; a self-starter, that is effectively working both independentlyand in a team environment.</li><li>Desireto learn and take on other responsibilities as needed</li></ul><br><strong>Benefits</strong><br><ul><li>Work with some of the smartest people in oneof the fastest-growing SaaS ERPs in the world</li><li>Good salaries + bonuses</li><li>Medical and Social Insurance</li><li>Transportation Allowance</li><li>Flexible hours and a Good-Vibes-Only Workplace</li></ul><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Location:</b></p><br><br>Cairo, Cairo, Egypt<br><p><b>Job ID:</b></p><br><br>R1011241<br><p><b>Date Posted:</b></p><br><br>2026-07-07<br><p><b>Company Name:</b></p><br><br>Hitachi Rail RCS France SAS<br><p><b>Profession (Job Category):</b></p><br><br>Engineering & Science<br><p><b>Job Schedule: </b></p><br><br>Full time<br><p><b>Remote:</b></p><br><br>No<br><br><p><b>About Us</b></p><br><br><p><span>A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the multi-cultural strength of our global organisation to the sustainable and innovative ways we work to bring people together, there’s something for everyone to get stuck into. And that’s where you come in.</span></p><br><br><br><br><p><b>Job Description:</b></p><br><br><p>Hitachi Rail has a singular focus on moving people. We believe that people should have the freedom to be able to travel wherever they want, on any mode of transport they choose and that the experience should be seamless. To that end we focus heavily on making our offering just that – universal, flexible and simple. We happen to build ticketing systems to do just that.</p><br><br><p>Against this backdrop we now find Transit Authorities looking for Next Generation Ticketing systems that take all of the above into consideration and provide solutions that:</p><br><br><ul><li>Conform and work alongside existing traditional transport operators and mean of travel.</li><li>Provide transit payment solutions that are built on an Open Payment</li><li>Provide digital services.</li><li>Real time information for stakeholders to provide services</li></ul><br><p><b>Roles & responsibilities</b></p><br><br><br><p>The Systems Engineer Manager is responsible for delivering systems solutions for complex, high‑stakes projects in Egypt. The role requires strong ability to understand customer and system requirements, as well as provide technical support for Automated Fare Collection systems. Working closely with the System Engineering Manager and the Head of Engineering, the SEM oversees all software development activities, ensuring solutions are defined, implemented, and delivered within the agreed scope, budget, and timeline. The position requires solid knowledge of web‑oriented architectures, including both web and mobile applications, and is based at the Hitachi office in Cairo.</p><br><br><br><p>The Systems Engineer Manager responsibilities are as follows, he/she must:</p><br><br><ul><li>Deliver software solutions that meet budget, schedule and Customer expectation</li><li>Provide technical & software development leadership to the software development team;</li><li>Ensures global consistency of the software development process, practices and tools;</li><li>Lead a team in performing all software development activities, ensuring software development activity operates within constraints provided by approved architecture and design policy;</li><li>Manage Requirements according to the System Specification : Traceability, Compliance</li><li>Define and solve problems in a persistent and systematic fashion, taking an engineering lead on defect management in accordance with engineering processes and be hands-on with troubleshooting exercises when required;</li><li>Defines the Sw development cycle in consistency with that of upper/same level elements (dependences, co-engineering activities).</li><li>Tailors the Sw Engineering Environment (process, practices and tools) according to Country/Company and project’s requirements.</li><li>Participates in the specification of the functions and interfaces of products to be developed.</li><li>Participates in the definition of the architecture, and the allocation of functions, to the components for which they have primary responsibility</li><li>Performs the corrective and evolutionary maintenance of the System and the continuous improvement of the source code and the associated tests</li><li>Ensure software development and integration,</li><li>Also contribute to the improvement of the source code (refactoring and qualimetry) as well as the implementation of automatic tests</li></ul><br><p><b>Work experience & qualification requirements</b></p><br><br><br><ul><li>A bachelor's level degree in a computer science – or relevant – field</li><li>Minimum of 10 years of experience in Deployment of complex and critical System</li><li>You have strong skills in : Agile Methodology / SCRUM</li><li>Software coding Skills:<br>JAVA/Spring REACT<br>C#/C++, Framework .NET, XML, XSLT, Web Services, Object oriented methodology<br>Linux Ubunto<br>OS Windows / IDE Visual Studio</li><li>Database Skills: SQL Server 2008 R2 / SQL Server 2012/ SQL Server 2016</li><li>Database development (Stored Procedures, SQL request)</li><li>Specific Tools : ClearCase/GIT, TFS (defects management) = Azure DevOPs</li><li>Tool’s practice like DOORS, POLARION or REQTIFY</li><li>Fluent in English. French is a nice to have.</li></ul><br><br><br><p><b>Thank you for your interest in Hitachi Rail. If your application is of interest, we will be in contact. Please do not hesitate to discover more about us and our latest jobs at </b><b><span><span><span><span>https://www.hitachirail.com/careers</span></span></span></span></b><b>.</b></p><br><br><br><br><p><b>At Hitachi Rail, there is a place for everyone. </b><b>We welcome and value differences in background, age, gender, sexuality, family status, disability, race, nationality, ethnicity, religion, and world view. </b><b>It is our commitment to create an inclusive environment - we are proud to be an equal opportunity employer.</b></p><br><br><br><br><p><b>We would be delighted if you would be one of our followers at <u><span><span><span><span>https://www.linkedin.com/company/hitachirail</span></span></span></span></u></b></p><br><br><br><br> </div>
5+ years in backend software engineering<br>Responsible for building and maintaining the high-performance services that power a computationally demanding B2B Saa S platform. This involves routing complex workloads through distributed systems, enforcing strict multi-tenant data boundaries, and ensuring every service endpoint meets demanding latency and reliability requirements. - API Development: Build high-concurrency async services for computation query routing, data-intensive planning workflows, and reporting — designed for performance and reliability under production load.- Database Architecture: Design and manage a multi-tenant relational schema with row-level security, tenant isolation, and optimized queries across large record volumes. Maintain type-safe data contracts between API and database layers.- Computation Integration: Route heavy computation jobs through distributed task queues. Enable efficient data sharing between the computation layer and the API. Cache results to meet strict latency requirements.- Security Implementation: Implement API rate limiting, connection pooling, role-based access control, and comprehensive input validation before data reaches the database.- Performance Ownership: Own strict response time requirements on computation endpoints under production load — profiled and monitored on every build. Essential Skills and Qualifications:- Experience: 5+ years in Saa S or data-intensive backend engineering with real analytical query complexity — not only basic data retrieval.- Database Expertise: Relational schema design, row-level security, multi-tenant isolation, and query optimization in production environments.- Async Systems: Distributed task queues, in-memory caching, and efficient data pipelines built and shipped in production — not only designed on paper.- Security Mindset: RBAC, tenant isolation, data validation, and audit logging implemented as standard, unprompted practice.- Stack: Fast API · Postgre SQL 16 · Duck DB · Apache Arrow · Redis + Celery · SQLModel + Pandera — no perfect match required.
The Lead Generation Supervisor manages the in‑house telemarketing team to ensure consistent delivery of qualified leads, database growth, and coordinated support for Sales and Marketing. The role focuses on high-performance team leadership, structured outreach operations, and maintaining a healthy, well-segmented prospect database.<br>Key Responsibilities Lead, coach, and manage a team of ~20 telemarketing agents. Achieve monthly and quarterly qualified lead targets and maintain lead quality standards. Improve Sales acceptance rate and ensure accurate lead qualification. Build, verify, and grow the B2B database across Egypt, KSA, UAE, Oman, and Iraq. Drive 8–12% monthly database growth with ongoing data cleaning and segmentation. Support marketing campaigns, follow-ups, and event outreach activities. Maintain structured reporting, performance tracking, and operational discipline. Develop internal talent and prepare high-performing agents for cross-department opportunities.<br>Qualifications5–10 years of experience in telemarketing, inside sales, or lead generation. Proven experience supervising or leading teams. Strong communication, coaching, and performance management skills. Good understanding of CRM workflows, data segmentation, and lead qualification. Experience in IT services or B2B technology environments preferred.
Müller's Solutions is on the lookout for a talented Data Architect to join our team. In this role, you will be responsible for designing and implementing comprehensive data architectures that align with the organization's strategic goals. Your expertise will contribute to managing data effectively, ensuring high data quality, and supporting data analytics efforts across various departments. You will collaborate with cross-functional teams to drive the development of innovative data solutions that enhance business processes.<br><br>Responsibilities:<br><br>Design, implement, and manage complex data architectures that support business objectives Develop and maintain data models, database schemas, and data flow diagrams Collaborate with business analysts and stakeholders to gather data requirements and translate them into architectural specifications Establish and enforce data governance policies and best practices Conduct data quality assessments and implement solutions for data cleansing and accuracy Oversee data integration efforts with various systems, ensuring seamless data flow Work with IT teams to optimize database performance and storage solutions Continuously evaluate and adopt new technologies to enhance data architecture Provide mentorship and guidance to junior data professionals Stay updated on industry trends and advancements in data architecture and management<br><br>Requirements<br><br>Requirements:<br><br>Bachelor's degree in Computer Science, Information Technology, or related field Proven experience as a Data Architect or a similar role Strong expertise in data modeling and database design Experience with data integration tools and ETL processes Familiarity with data governance frameworks and best practices Proficient in SQL, as well as experience with database management systems (e.g., Oracle, SQL Server, MySQL) Solid understanding of data security principles and practices Analytical mindset with excellent problem-solving skills Strong communication and interpersonal skills Ability to work collaboratively in a team-oriented environment<br><br>Benefits<br><br>Why Join Us:<br><br>Opportunity to work with a talented and passionate team.<br><br>Competitive salary and benefits package.<br><br>Exciting projects and innovative work environment.
Job Purpose:To collect, analyze, and maintain a secure electronic database containing information related to all bank facilities, projects, and operations. Job Responsibilities:Collect and analyze security-related information regularly in coordination with the General Security Department. Develop and maintain a secure electronic database for all bank facilities, projects, and employees. Electronically register and archive confidential documents and correspondence in accordance with General Security Director instructions while ensuring information security. Record and update information and data received from all bank departments relating to facilities, assets, and employees.<br>Qualifications & Requirements Suitable academic qualification. Experience in the security field
Job Summary:<br><br>We are seeking a proactive and technically skilled Data Operations & Support Specialist to oversee the day-to-day management of data processes and ensure the reliability, performance, and quality of data systems. The ideal candidate will have strong SQL expertise, a solid understanding of operational support workflows, and experience in monitoring and troubleshooting database and batch processing environments.<br><br>Key Responsibilities:<br><br> Monitor and manage daily data loads, ETL jobs, and scheduled batch processes to ensure timely and successful execution. Identify, analyze, and troubleshoot data-related issues and system errors, coordinating with technical teams to ensure swift resolution. Ensure data availability, integrity, and quality to support business reporting and analytics needs. Maintain and improve operational runbooks, document procedures, and standard operating processes for data support activities. Collaborate with data engineering, analytics, and infrastructure teams to escalate and resolve complex incidents. Participate in incident, problem, and change management processes, ensuring proper tracking and communication of issues and enhancements. Assist in performance tuning of database queries and job optimization for improved system efficiency. <br><br>Requirements<br><br>Technical Skills & Qualifications:<br><br> Strong proficiency in SQL for querying, validation, and issue investigation. Experience with database performance monitoring, analysis, and troubleshooting. Familiarity with job scheduling tools (e.g., Control-M, Autosys, Cron, Airflow) and ETL workflows. Understanding of incident, problem, and change management frameworks (e.g., ITIL practices). Basic scripting knowledge (e.g., Shell, Python) is a plus. Exposure to cloud data environments (e.g., AWS, Azure, or GCP) is advantageous. <br><br>Preferred Qualifications:<br><br> Bachelor's degree in computer science, Information Technology, or a related field. 2+ years of experience in data operations, technical support, or database administration. Strong attention to detail, problem-solving abilities, and ability to work under pressure in a fast-paced environment. Good communication skills to collaborate effectively across technical and business teams. <br><br>Why Join Us?<br><br>You'll be part of a critical data support function that ensures uninterrupted access to reliable data across the organization. If you're driven by operational excellence and take pride in maintaining system stability and data quality, we want to hear from you.
<p><h4>Overview of the role</h4>
<p>The retail sales representative role is pivotal in establishing rapport and credibility with customers to assist them in purchasing products from the company's range. This involves maintaining high merchandising standards and ensuring stock availability to achieve sales targets. Success in this role is defined by exceeding customer expectations through understanding their needs, actively seeking sales opportunities, and promoting products effectively.</p>
<h4>What you will do</h4>
<p><strong>Operational & Commercial</strong></p>
<ul>
<li>Conduct a daily detailed inspection of the assigned area to review availability and positioning of price labels, product information tags, and other communication media.</li>
<li>Review daily stock levels on all products in the assigned area and recommend orders to the shopkeeper.</li>
<li>Coordinate with the procurement executive for information pertaining to stocks in the assigned area.</li>
<li>Ensure customers are always in focus and strive to make them smile; meet and serve customers showing empathy and care.</li>
<li>Have a daily dialogue with guests to get continuous feedback about their experiences and learn more about their needs and wants, then act based on their input.</li>
<li>Be understanding and sensitive in meeting diverse customers' needs by initiating and developing effective relationships with customers, thereby establishing trust and confidence.</li>
<li>Understand and determine customers' requirements to prepare a pro forma invoice.</li>
<li>Maintain contact with and advise customers on recently received items of interest and follow up on quotations to convert them into sales.</li>
<li>Empower and encourage the team to act immediately to meet the needs of customers and provide input on service improvements.</li>
<li>Promote sales of products by spotting and seizing sales opportunities, offering alternative solutions, and suggesting add-on sales to achieve established sales targets.</li>
<li>Suggest means of improving sales to the supervisor and identify slow-moving or non-selling items, proposing sales actions.</li>
<li>Maintain a full display of products via merchandising methods as laid down by the company.</li>
<li>Stay aware of developments in the local market by listening to customer information, monitoring advertising and promotions in the media, and making scheduled market visits.</li>
<li>Keep up to date with changes in the company's product range such as new items or changes in existing items and inform the sales manager of any customer comments or gaps in the range.</li>
</ul>
<h4>Required skills to be successful</h4>
<ul>
<li>Proactivity and initiative in sales.</li>
<li>Strong communication and interpersonal skills.</li>
<li>Problem-solving abilities.</li>
<li>Customer focus and service-oriented mindset.</li>
</ul>
<h4>What qualifies you for the role</h4>
<ul>
<li>Secondary education.</li>
<li>Minimum of 3 years of experience in a similar role.</li>
<li>Proactive and sales-driven mindset.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Problem-solving skills.</li>
<li>Good command of the English language.</li>
<li>Good command of the Arabic language is preferred.</li>
</ul>
<h4>About Al-Futtaim Group</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands.</p>
<p>Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. By upholding our values of respect, excellence, collaboration, and integrity, Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational, and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region.</p>
<p>From origination, conception, development, sales, procurement, and construction of mega-projects and the leasing, operation, and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services, and enable partnerships to create true value to our customers throughout their entire experience with us.</p>
<p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p>
<h4>About Al-Futtaim Malls</h4>
<p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p>
<p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar, and Zenata Mall, Morocco.</p>
<p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p>
<h4>About Al-Futtaim Engineering & Technologies</h4>
<p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p>
<p>The engineering arm operates in the UAE, Qatar, Saudi Arabia, and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure, and digital transformation.</p>
<p>The technologies division provides complete business solutions to large, medium, and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions, and managed services.</p>
<p>These solutions are further complemented by services that include project management, installation, testing, commissioning, and after-sales maintenance contracts.</p></p><p></p>
<p><h4>About Al-Futtaim Group</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Overview of the role</h4>
<p>As the IKEA Food Manager Assistant, you are responsible for overseeing the IKEA Restaurant & Café, SFM & Bistro, and co-workers restaurant as individual profit centers, driving profitability while ensuring customer satisfaction. Key elements of success in this role include managing food service operations, attaining financial goals, and enhancing the overall IKEA store experience through food offerings that reflect Swedish culture.</p>
<p>You will work closely with the store manager to achieve set budget goals and customer satisfaction targets. Your role extends to ensuring the health and safety of visitors and co-workers while maintaining compliance with local regulations. Fostering a strong team and developing future leaders within the department are crucial responsibilities. Moreover, sustainability remains at the forefront, demanding collaboration with stakeholders to integrate it across all food-related functions.</p>
<h4>What you will do</h4>
<p><strong>Food Management</strong></p>
<ul>
<li>Contribute actively to the development and implementation of a clear IKEA Food action plan using the store business plan and country business plan.</li>
<li>Ensure high-volume dishes are served that suit the taste of the local market.</li>
<li>Secure an irresistible food offer by providing an appealing range presentation.</li>
<li>Ensure the top-selling products are available and clearly communicated and displayed at all times.</li>
<li>Maximize sales through commercial and operational excellence by utilizing commercial opportunities and appropriate tools.</li>
<li>Ensure that the IKEA co-worker restaurant offers a range of nourishing meals in a pleasant environment.</li>
<li>Facilitate integration and implementation of sustainability by supporting functions with the right information and best practice solutions.</li>
</ul>
<p><strong>Financial Management</strong></p>
<ul>
<li>Accountable for the profit and loss of the IKEA Restaurant & Café, SFM & Bistro and co-workers restaurant.</li>
<li>Achieve budget goals set by the store manager.</li>
<li>Ensure IKEA Food financial results according to unit, national and global frames.</li>
<li>Explore and follow-up sustainability performance based on business plans and tools.</li>
<li>Document and evaluate initiatives and activities to promote continuous improvement.</li>
<li>Ensure compliance with global and national standards to secure a safe environment for customers and co-workers.</li>
</ul>
<p><strong>Customer Experience</strong></p>
<ul>
<li>Ensure customer satisfaction goals are met as measured by IKEA Brand Capital and CSI.</li>
<li>Enhance the Swedish profile and style in the customer area to meet the diverse needs of visitors.</li>
<li>Act on insights from the local market potential to attract visitors.</li>
<li>Strengthen the IKEA brand by safeguarding a high-quality, safe, and inspirational customer experience.</li>
<li>Act as a member of the Commercial Management Team and proactively contribute to the store's business plan, commercial plan, and commercial calendar process.</li>
</ul>
<p><strong>Leadership and Development</strong></p>
<ul>
<li>Lead and coach the store to optimize and develop the IKEA Retail Food business.</li>
<li>Recruit the team based on IKEA values and ensure training.</li>
<li>Empower, support, and coach co-workers to perform better and grow.</li>
<li>Develop successors to meet the succession needs of the IKEA store.</li>
<li>Create an environment where the IKEA culture is a strong and living reality, valuing diversity.</li>
<li>Ensure simple and straightforward internal communication and information flow.</li>
</ul>
<h4>Required skills to be successful</h4>
<ul>
<li>Leadership and team management skills.</li>
<li>Strong commercial and sales acumen.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Knowledge of sustainability practices in the food industry.</li>
</ul>
<h4>What qualifies you for the role</h4>
<ul>
<li>Higher education required.</li>
<li>5 to 7 years of experience in a vibrant food retail environment with a proven track record of managing and developing a team.</li>
<li>Advanced knowledge of food production and safety standards.</li>
<li>Capability to understand KPIs and drive departmental actions to affect results.</li>
<li>Demonstrated proficiency in English and strong communication skills.</li>
<li>Proficient in MS Office and computer usage.</li>
<li>Strong sales orientation and passion for food and people.</li>
<li>Proven leadership abilities with the capacity to motivate a diverse team.</li>
</ul>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p>
<p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p>
<h4>About Al-Futtaim Malls</h4>
<p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p>
<p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.</p>
<p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p>
<h4>About Al-Futtaim Engineering & Technologies</h4>
<p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p>
<p>The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure and digital transformation.</p>
<p>The Technologies division provides complete business solutions to large, medium and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.</p>
<p>These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</p></p><p></p>
<p><h4>About Al-Futtaim Group</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Overview of the role</h4>
<p>The Retail Sales Representative plays a crucial role in building rapport and credibility with customers to facilitate their purchases across the company's product range. This role requires a strong focus on customer satisfaction, ensuring proper stock levels and adhering to merchandising standards to meet sales targets. Success in this position involves exceeding customer expectations through understanding their diverse needs, actively seeking sales opportunities, and promoting products effectively.</p>
<h4>What you will do</h4>
<p><strong>Operational & Commercial</strong></p>
<ul>
<li>Conduct a daily detailed inspection of the assigned area to review the availability and positioning of price labels, product information tags, and other communication media.</li>
<li>Review daily stock levels on all products in the assigned area and recommend orders to the Shopkeeper.</li>
<li>Coordinate with the Procurement Executive for information pertaining to stocks in the assigned area.</li>
<li>Ensure customers are always in focus and strive to make them smile; meet and serve customers showing empathy and care.</li>
<li>Have a daily dialogue with guests to get continuous feedback about their experiences and learn more about their needs and wants, then act based on their input.</li>
<li>Be understanding and sensitive in meeting diverse customers' needs by initiating and developing effective relationships with customers, thereby establishing trust and confidence.</li>
<li>Understand and determine customers' requirements to prepare a pro forma invoice.</li>
<li>Maintain contact with and advise customers on news or recently received items of interest as well as follow up on quotations sent in an effort to convert them to actual sales.</li>
<li>Empower and encourage the team to take immediate action to meet the needs of customers and give input on how to improve service provided to them.</li>
<li>Promote sales of products by spotting and seizing sales opportunities, offering alternative solutions to problems, and suggesting add-on sales to achieve established sales targets.</li>
<li>Suggest means of improving sales to the supervisor and determine slow-moving or non-selling items, suggesting sales actions.</li>
<li>Maintain a full display of products via merchandising methods as laid down by the company.</li>
<li>Be an expert on the product range within HFB.</li>
<li>Stay aware of developments in the local market by being attentive to information given by customers, being aware of advertising and promotions in the media, and making scheduled market visits to maintain the company's competitive advantage.</li>
<li>Keep up to date with changes in the company's product range such as new items or changes in existing items; keep the Sales Manager informed of any customer's problems or comments on the product range and/or any gaps in the range.</li>
</ul>
<h4>Required skills to be successful</h4>
<ul>
<li>Proactivity and initiative in sales.</li>
<li>Strong communication and interpersonal skills.</li>
<li>Problem-solving abilities.</li>
<li>Customer focus and service-oriented mindset.</li>
</ul>
<h4>What qualifies you for the role</h4>
<ul>
<li>Secondary education.</li>
<li>Minimum of 3 years in a similar role.</li>
<li>Proactivity and sales-driven mindset.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Problem-solving skills.</li>
<li>Good command of English language.</li>
<li>Good command of Arabic language is preferred.</li>
</ul>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p>
<p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p>
<h4>About Al-Futtaim Malls</h4>
<p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p>
<p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.</p>
<p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p>
<h4>About Al-Futtaim Engineering & Technologies</h4>
<p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p>
<p>The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure and digital transformation.</p>
<p>The Technologies division provides complete business solutions to large, medium and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.</p>
<p>These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</p></p><p></p>
<p><h4>About Al-Futtaim Group</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Overview of the role</h4>
<p>The Retail Sales Representative plays a crucial role in building strong relationships with customers to guide them in purchasing products from the company’s offerings. This role is responsible for upholding the company’s merchandising standards and ensuring stock availability to meet sales targets. The Retail Sales Representative is successful by consistently exceeding customer expectations, understanding and adapting to varied customer needs, actively seeking sales opportunities, and effectively promoting products.</p>
<h4>What you will do</h4>
<p><strong>Operational & Commercial</strong></p>
<ul>
<li>Conduct a daily detailed inspection of the assigned area to review the availability and positioning of price labels, product information tags, and other communication media.</li>
<li>Review daily stock levels on all products in the assigned area and recommend orders to the Shopkeeper.</li>
<li>Coordinate with the Procurement Executive for information pertaining to stocks in the assigned area.</li>
<li>Ensure customers are always in focus and strive to make them smile; meet and serve customers showing empathy and care.</li>
<li>Have a daily dialogue with guests to get continuous feedback about their experiences and learn more about their needs and wants, then act based on their input.</li>
<li>Be understanding and sensitive in meeting diverse customers' needs by initiating and developing effective relationships with customers, thereby establishing trust and confidence.</li>
<li>Understand and determine customers' requirements to prepare a pro forma invoice.</li>
<li>Maintain contact with and advise customers on news or recently received items of interest as well as follow up on quotations sent in an effort to convert them to actual sales.</li>
<li>Empower and encourage the team to take immediate action to meet the needs of customers and give input on how to improve service provided to them.</li>
<li>Promote sales of products by spotting and seizing sales opportunities, offering alternative solutions to problems, and suggesting add-on sales to achieve established sales targets.</li>
<li>Suggest means of improving sales to the supervisor and determine slow-moving or non-selling items, suggesting sales actions.</li>
<li>Maintain a full display of products via merchandising methods as laid down by the company.</li>
<li>Be an expert on the product range within HFB.</li>
<li>Stay aware of developments in the local market by being attentive to information given by customers, being aware of advertising and promotions in the media, and making scheduled market visits to maintain the company's competitive advantage.</li>
<li>Keep up to date with changes in the company's product range such as new items or changes in existing items; keep the Sales Manager informed of any customer's problems or comments on the product range and/or any gaps in the range.</li>
</ul>
<h4>Required skills to be successful</h4>
<ul>
<li>Proactivity and initiative in sales.</li>
<li>Strong communication and interpersonal skills.</li>
<li>Problem-solving abilities.</li>
<li>Customer focus and service-oriented mindset.</li>
</ul>
<h4>What qualifies you for the role</h4>
<ul>
<li>Secondary education.</li>
<li>Minimum of 3 years experience in a similar sales role.</li>
<li>Proactivity and a sales-driven mindset.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Strong problem-solving skills.</li>
<li>Good command of the English language.</li>
<li>Good command of the Arabic language is preferred.</li>
</ul>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p>
<p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p>
<h4>About Al-Futtaim Malls</h4>
<p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p>
<p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.</p>
<p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p>
<h4>About Al-Futtaim Engineering & Technologies</h4>
<p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p>
<p>The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure and digital transformation.</p>
<p>The Technologies division provides complete business solutions to large, medium and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.</p>
<p>These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</p></p><p></p>
<p><h4>About Al-Futtaim Group</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Overview of the role</h4>
<p>The Retail Sales Representative role is crucial in building relationships with customers and supporting them in purchasing decisions from the company's diverse product line. It focuses on maintaining merchandising standards and ensuring stock availability to meet sales goals. Key to success in this role is exceeding customer expectations through understanding and meeting their needs, actively identifying sales opportunities, and effectively promoting products.</p>
<h4>What you will do</h4>
<p><strong>Operational & Commercial</strong></p>
<ul>
<li>Conduct a daily detailed inspection of the assigned area to review the availability and positioning of price labels, product information tags, and other communication media.</li>
<li>Review daily stock levels on all products in the assigned area and recommend orders to the Shopkeeper.</li>
<li>Coordinate with the Procurement Executive for information pertaining to stocks in the assigned area.</li>
<li>Ensure customers are always in focus and strive to make them smile; meet and serve customers showing empathy and care.</li>
<li>Have a daily dialogue with guests to get continuous feedback about their experiences and learn more about their needs and wants, then act based on their input.</li>
<li>Be understanding and sensitive in meeting diverse customers' needs by initiating and developing effective relationships with customers, thereby establishing trust and confidence.</li>
<li>Understand and determine customers' requirements to prepare a pro forma invoice.</li>
<li>Maintain contact with and advise customers on news or recently received items of interest as well as follow up on quotations sent in an effort to convert them to actual sales.</li>
<li>Empower and encourage the team to take immediate action to meet the needs of customers and give input on how to improve service provided to them.</li>
<li>Promote sales of products by spotting and seizing sales opportunities, offering alternative solutions to problems, and suggesting add-on sales to achieve established sales targets.</li>
<li>Suggest means of improving sales to the supervisor and determine slow-moving or non-selling items, suggesting sales actions.</li>
<li>Maintain a full display of products via merchandising methods as laid down by the company.</li>
<li>Be an expert on the product range within HFB.</li>
<li>Stay aware of developments in the local market by being attentive to information given by customers, being aware of advertising and promotions in the media, and making scheduled market visits to maintain the company's competitive advantage.</li>
<li>Keep up to date with changes in the company's product range such as new items or changes in existing items; keep the Sales Manager informed of any customer's problems or comments on the product range and/or any gaps in the range.</li>
</ul>
<h4>Required skills to be successful</h4>
<ul>
<li>Proactivity and initiative in sales.</li>
<li>Strong communication and interpersonal skills.</li>
<li>Problem-solving abilities.</li>
<li>Customer focus and service-oriented mindset.</li>
</ul>
<h4>What qualifies you for the role</h4>
<ul>
<li>Secondary education.</li>
<li>Minimum of 3 years in a similar role.</li>
<li>Proactivity and sales-driven mindset.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Problem-solving skills.</li>
<li>Good command of English language.</li>
<li>Good command of Arabic language is preferred.</li>
</ul>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p>
<p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p>
<h4>About Al-Futtaim Malls</h4>
<p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p>
<p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.</p>
<p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p>
<h4>About Al-Futtaim Engineering & Technologies</h4>
<p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p>
<p>The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure and digital transformation.</p>
<p>The Technologies division provides complete business solutions to large, medium and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.</p>
<p>These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</p></p><p></p>
<p>Join Us<br>At Vodafone, we re not just shaping the future of connectivity for our customers we re shaping the future for everyone who joins our team. When you work with us, you re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p><p>What you ll do<br>Serve as the Architecture and Design Authority across IT and FinTech, driving the design and governance of scalable, secure, and innovative solutions across Payments, Cards, BNPL, Savings, and Insurance domains. Align technology roadmaps with Vodafone Group strategy, translate business needs into technical solutions, resolve architectural challenges, and lead the adoption of modern, microservices-based architectures to support business growth and operational excellence.</p><p>Who you are<br>Role: Act as architecture and design authority across IT-FS organization. Responsible of aligning Fintech and IT roadmaps with group strategy and guidelines. Responsible of designing full-edged solutions for the below Services:Cards, Tokenization, Soft POS, Payments, Settlement & Recon, BNPL, Savings & Insurance. In charge of resolving Technology disagreements among different IT teams. Responsible of auditing/review IT processes and solution. Instruct/follow up on delivery teams to modify them according to IT strategy. Lead design for major business and technology projects across IT/Fintech in a way that directly impact revenue, cost saving initiatives and NPS. Translate the business requirements into technology requirements. Lead Vodafone Group activities that require cooperation with Group Architecture Team(s) and adapting Vodafone Group Products & Services related architecture initiatives within Vodafone Egypt in a way that suit local targets and strategies. Manage business requirements planning to make sure they are reflected into technology enablers to be implemented by delivery teams to make sure overall business objectives will be realized. Authorized to take necessary decisions to resolve technical conflicts among different delivery functions. Lead technical stakeholders to produce system roadmaps that meet architecture guidelines and business requirements. Develops detailed programming instructions to solve business problems through automation support. Craft the code standards for our products. Use modern software architecture techniques and technologies to design , develop distributed, fault-tolerant solutions Create and maintain the architecture documents. Provide technical guidance to development teams.. Building FinTech platform and make use of microservices architecture.</p><p>Not a perfect fit?<br>Worried that you don t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you re excited about this role but your experience doesn t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p><p>What's in it for you</p><p><strong>Desired Candidate Profile</strong></p><p>Core competencies, knowledge and experience: Engineering or computer science Bachelor degree. Engineering master degree is a plus. At least 5+ years technical experience in IT. Fintech and Payments experience. Hands-on knowledge of Microservices, big data technologies, containers, API designing and implementation. Software engineering and Design-Patterns. Microservices architecture & distributed systems Proven Business acumen/Solid business analysis skills. Must have worked in at least 2 different Technology areas before. Vendor background is a plus. Solid development/database knowledge. Must have technical / professional qualifications: Strong decision making/leadership capabilities. Strong problem-solving skills. Helicopter view identifying key information and patterns. Innovativeness and ability to generate viable alternatives out of challenging situations. Proven ability to work in virtual teams</p>
<p><h4>Location</h4>
<p>Cairo, Egypt</p>
<h4>Role purpose</h4>
<p>The Claims Retrospective Officer is responsible for the clinical assessment and adjudication of medical claims, ensuring compliance with medical necessity, policy coverage, and clinical guidelines. This role combines the expertise of a physician with the operational duties of a claims officer to deliver high-quality service and decision-making in a fast-paced environment.</p>
<h4>Key responsibilities / what you do</h4>
<ul>
<li>Conduct clinical assessments of inpatient and outpatient medical claims to ensure accuracy and compliance with policy terms and clinical guidelines.</li>
<li>Validate diagnoses, procedures, and services against medical records and policy terms.</li>
<li>Identify discrepancies, overutilization, or non-compliance with guidelines.</li>
<li>Collaborate with claims teams to support adjudication decisions and ensure alignment with medical policies and regulatory requirements.</li>
<li>Utilize AWC’s client database accurately to reflect departmental workload and facilitate effective target planning.</li>
<li>Respond to customer inquiries professionally and liaise with other departments to ensure efficient and professional responses, achieving customer satisfaction.</li>
<li>Participate in departmental medical training to expand knowledge of medical terminology and procedures and develop comprehensive claims processing skills.</li>
<li>Contribute to team and departmental productivity targets to achieve agreed SLA and provide high-level customer service.</li>
<li>Other ad hoc duties as required.</li>
</ul>
<p>At Allianz Partners, AI is revolutionizing customer service and claims management through innovative solutions. These AI-driven tools enhance productivity by streamlining complex claims processes, reducing administrative burdens, and accelerating resolution times. Our AI-powered technology has made claims processing faster, offering quicker resolutions, all while ensuring human oversight for claims to maintain service integrity.</p>
<p>By embracing AI and emerging technologies, Allianz Partners continues to lead the industry, meeting ever-changing customer needs with innovative solutions. Our commitment to ethical AI practices safeguards data integrity and trust, ensuring responsible deployment across all operations. This approach not only enhances customer experiences but also supports strategic initiatives like fraud detection and personalized product offerings, solidifying Allianz Partners' position as a leader in the insurance sector.</p>
<h4>Key requirements / what you bring</h4>
<ul>
<li>Bachelor of Medicine and Surgery (Physician), Internal Medicine or Physical Therapy only.</li>
<li>Minimum 1–3 years of clinical practice or medical review experience.</li>
<li>Familiarity with ICD, CPT, DRG coding, and insurance guidelines.</li>
<li>Strong analytical and decision-making skills with high accuracy and attention to detail.</li>
<li>Proficiency in medical review systems, documentation tools, and MS Office.</li>
<li>Excellent written and verbal communication skills in English.</li>
<li>Flexibility to adapt to changing business needs and work under pressure.</li>
<li>Legally permitted to work in the country of operations.</li>
<li>Hybrid working option available as per business requirements.</li>
</ul>
<h4>How we hire</h4>
<p><strong>Agency statement:</strong> Allianz Partners does not accept unsolicited CVs or approaches from agencies. We only work with partners on our approved supplier list, under contract. Any unsolicited submission will not be considered.</p>
<p>Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams, and challenges is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow, and to shape a better future for our customers and the world around us.</p>
<p>At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion, and trust.</p>
<p>We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.</p>
<p>Great to have you on board. Let's care for tomorrow.</p></p><p></p>
<p><h4>Join us</h4>
<p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p>
<h4>Role purpose</h4>
<p>Analyse business requirements of Vodafone products and services for both pre-paid and post-paid subscribers.<br>
Design and implement products and services in charging domain.<br>
Apply coding practices such as unit testing, test driven design, writing test scripts for automation with tools such as Selenium, UiPath and JMeter, etc.<br>
Own code end-to-end from design to development on charging platforms.<br>
Embrace automation and DevOps techniques and use of version control.<br>
Ensure all products and services have the highest quality and best customer experience.<br>
Third-line support for handling live customer complaints in case it requires fix or enhancement.<br>
Communication with technical, business, finance and customer care stakeholders to agree on requirements and proposed design.<br>
Work collaboratively in Agile team to deliver business requirements.<br>
Plan charging system upgrades, expansions and integrations with different network and IT platforms.</p>
<h4>Role responsibilities</h4>
<ul>
<li>Detailed analysis of business requirements.</li>
<li>Approaching simple and optimum design for products and services.</li>
<li>Strategic thinking in building new solutions.</li>
<li>Ensure proper documentation for all products and services.</li>
<li>Sharing knowledge with team members and make use of best practices.</li>
</ul>
<h4>Competencies and qualifications</h4>
<ul>
<li>Detailed analysis of business requirements.</li>
<li>Time-management and multi-tasking skills.</li>
<li>Ability to work under stress.</li>
<li>Excellent oral and written communication.</li>
<li>Innovation and taking initiatives.</li>
<li>Data driven analytical skills.</li>
<li>Must have technical and professional qualifications:</li>
</ul>
<ul>
<li>B.Sc. of Computer Science or Computer Engineering.</li>
<li>Background in computer science basics (data structures, algorithms, etc.).</li>
<li>Knowledge of development tools and relevant programming front and back end languages such as NodeJs and Javascript.</li>
<li>Database knowledge including SQL and NoSQL databases.</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p>
<h4>Who we are</h4>
<p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p>
<p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p>
<p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please contact the recruitment team for guidance.</p>
<p>Together we can.</p></p><p></p>
Job Summary<br>The Lead Generation Supervisor is responsible for managing and developing the in-house lead generation and telemarketing team to ensure the consistent delivery of high-quality qualified leads that support Sales and Marketing objectives. The role focuses on team performance, outbound outreach operations, database expansion, lead qualification accuracy, and continuous improvement of lead generation processes across target markets. The position plays a key role in driving pipeline growth, improving conversion readiness, and maintaining a structured and well-segmented B2B prospect database. Key Responsibilities<br>Lead, coach, and supervise a team of approximately 20 lead generation and telemarketing specialists. Drive achievement of monthly and quarterly lead generation targets while maintaining lead quality standards and conversion readiness. Ensure proper lead qualification processes are followed to improve Sales acceptance rates and overall pipeline efficiency. Build, maintain, verify, and continuously enhance the B2B prospect database across key markets including Egypt, KSA, UAE, Oman, and Iraq. Achieve targeted monthly database growth through ongoing research, validation, segmentation, and data enrichment activities. Monitor team KPIs, productivity, outreach effectiveness, and campaign performance to ensure operational excellence. Collaborate closely with Sales and Marketing teams to align outreach efforts with campaigns, strategic initiatives, and business priorities. Support marketing campaigns, webinars, events, follow-up activities, and outbound engagement initiatives. Prepare and maintain structured operational reports, dashboards, and performance analysis for management review. Ensure CRM data accuracy, proper lead tracking, activity logging, and adherence to defined processes and SLAs. Identify coaching opportunities, develop team capabilities, and prepare high-performing team members for future growth opportunities within the organization. Continuously recommend improvements to scripts, outreach approaches, lead qualification methodologies, and operational workflows. Qualifications<br>Bachelor’s degree in Business Administration, Marketing, Communications, or a related field.5–10 years of experience in lead generation, telemarketing, inside sales, or business development operations. Proven experience leading or supervising outbound sales, telemarketing, or lead generation teams. Strong leadership, coaching, communication, and performance management skills. Good understanding of CRM systems, lead lifecycle management, data segmentation, and pipeline processes. Experience working within B2B technology, software, IT services, or digital solutions environments is highly preferred. Strong analytical and reporting skills with the ability to monitor KPIs and improve team performance. Ability to work in a fast-paced, target-driven environment while maintaining operational quality and discipline.
Develop responsive fixed and FWA uses related to CPE which was managed by HDM Defined the new API that used for the use case (input calls, output results) Maintain the HDM system Track the CPEs connection issue Develop and design Splunk dashboard for fixed CPEs statistics Responsible for integration between HDM and any 3rd party system to avail HDM function through it Troubleshooting the missing - no provision CPE with network fixed and security teams <br><br>Requirements<br><br>Strong experience in Windows Server Administration. Strong experience in Linux Administration (Red Hat, Cent OS, and Solaris). Hands-on experience with Oracle Web Logic Administration. Experience in Database Administration (SQL Server, Oracle Database, MySQL, or Postgre SQL), including basic database management, SQL queries, backup, and restore. Proficiency in Python, Bash, and Power Shell scripting. Good understanding of RESTful APIs, JSON, and XML. Experience with API design and testing using Postman and Swagger. Ability to build and integrate APIs based on technical documentation. Solid understanding of IP networking, routing, firewalls, and VPNs. Experience troubleshooting network connectivity issues. Knowledge of Fixed Network Connectivity, including Fixed Gateway, BNG, Edge Routers, Firewalls, and Gated Community networks. Knowledge of Mobile Internet Connectivity, including GGSN, NAT/IP addressing, and Fixed Wireless Access (FWA). Knowledge of Core Network Connectivity, including Firewall Policies, PE Routers, IP Networking, and Switching<br><br>Other Requirments: <br><br>Strong troubleshooting and analytical abilities Excellent English communication (spoken and written) Strong team player and collaborative mindset Ability to handle pressure and work in on-call shifts Vendor management
<p><h4>Company Overview</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration, and integrity, Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Overview of the role</h4>
<p>Responsible for developing and implementing customer-centric strategies that enhance satisfaction, engagement, loyalty, and retention across the entire customer lifecycle. The role drives service excellence and community engagement initiatives across CFC’s real estate portfolio, ensuring the consistent delivery of seamless, high-quality experiences across all customer touchpoints. By leveraging customer insights, feedback, and performance data, the role identifies opportunities for continuous improvement, strengthens customer relationships, and fosters a culture of customer centricity that supports CFC’s brand promise, enhances asset value, and drives long-term business success.</p>
<h4>What you will do</h4>
<p><strong>Customer lifecycle & journey management</strong><br>
<li>Develop and implement customer lifecycle strategies to enhance satisfaction, loyalty, retention, and advocacy across all asset classes.</li>
<li>Map, monitor, and continuously improve customer journeys to ensure a seamless experience across all touchpoints.</li>
<li>Identify opportunities to strengthen customer engagement and long-term relationship management.</li></p>
<p><strong>Service operations & excellence</strong><br>
<li>Oversee all customer-facing channels, including the call center, digital platforms, and service touchpoints.</li>
<li>Ensure compliance with service standards, SLAs, and quality assurance requirements.</li>
<li>Drive service excellence initiatives to improve responsiveness, efficiency, and overall customer satisfaction.</li></p>
<p><strong>Feedback & continuous improvement</strong><br>
<li>Design and manage customer feedback mechanisms, including surveys, reviews, focus groups, and direct customer interactions.</li>
<li>Analyze customer insights and trends to identify improvement opportunities and address recurring issues.</li>
<li>Collaborate with internal stakeholders to implement customer-driven enhancements across the business.</li></p>
<p><strong>Community engagement & brand affinity</strong><br>
<li>Develop and execute community engagement programs, events, and initiatives that strengthen customer relationships and foster a sense of belonging.</li>
<li>Support the delivery of internal communications and customer engagement campaigns across communities.</li>
<li>Drive initiatives that enhance brand perception, customer loyalty, and community participation.</li></p>
<p><strong>Team leadership & development</strong><br>
<li>Lead, coach, and develop the Customer Experience team to ensure high levels of performance and engagement.</li>
<li>Establish clear objectives, monitor performance, and provide ongoing feedback and development opportunities.</li>
<li>Foster a customer-centric culture and ensure alignment with organizational values and business objectives.</li></p>
<h4>Required skills to be successful</h4>
<p>10+ years of experience in customer experience, customer service, community management, or related fields, with at least 3 years in a leadership role.<br>
Proven experience in customer journey design and management, service excellence, call center operations, and customer engagement initiatives.<br>
Strong analytical and problem-solving skills, with the ability to leverage customer insights and data to drive continuous improvement.<br>
Excellent communication, presentation, and stakeholder management skills, with the ability to influence cross-functional teams and senior leadership.<br>
Proven ability to lead customer experience transformation initiatives, manage change, and embed a customer-centric culture across the organization.<br>
Strong project management and organizational skills, with the ability to manage multiple priorities and deliver results in a fast-paced environment.<br>
Experience within the real estate, mixed-use development, hospitality, or community management sectors is highly preferred.<br>
Proficiency in customer experience platforms, CRM systems, Microsoft Office applications, and customer analytics tools.</p>
<h4>What equips you for the role</h4>
<p>Bachelor’s degree in business administration, marketing, communications, or a related field.<br>
Professional certifications in customer experience (CX), customer service, CRM, or related disciplines are considered an advantage.<br>
Strong understanding of customer lifecycle management, service operations, customer feedback frameworks, and experience measurement methodologies.<br>
Demonstrated ability to drive customer satisfaction, loyalty, retention, and brand advocacy initiatives.<br>
Excellent command of English, both written and spoken.<br>
Strong customer centricity, strategic thinking, influencing, change management, and stakeholder engagement capabilities.</p>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational, and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement, and construction of mega-projects to the leasing, operation, and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services, and enable partnerships to create true value to our customers throughout their entire experience with us. AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed-use destinations: Dubai Festival City and Cairo Festival City.</p></p><p></p>
<p><h4>About the company</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Overview of the role</h4>
<p>Provide high-level executive, administrative, and clerical support to the Managing Director, ensuring the efficient operation of the office and effective management of day-to-day activities. The role requires handling confidential information with discretion, interacting with senior stakeholders, and supporting key business initiatives through coordination, communication management, report preparation, and project support.</p>
<h4>What you will do</h4>
<strong>Executive & technical support</strong><br>
<li>Prepare high-quality executive presentations, reports, dashboards, and other business materials as requested by the Managing Director.</li>
<li>Support the tracking of key initiatives, action plans, and management updates.</li>
<li>Ensure all reports and presentations are accurate, professional, and delivered within agreed timelines.</li>
<strong>Calendar & meeting management</strong><br>
<li>Manage and maintain the Managing Director’s calendar, appointments, and daily schedule.</li>
<li>Coordinate meetings, prepare agendas, and ensure all required materials are available in advance.</li>
<li>Attend meetings as required, record minutes, and follow up on action items.</li>
<li>Ensure agendas are distributed at least 24 hours before meetings and minutes are circulated within 24 hours after meetings.</li>
<strong>Executive administration</strong><br>
<li>Serve as the primary point of contact for the Managing Director, liaising with internal and external stakeholders.</li>
<li>Draft and prepare correspondence, reports, presentations, meeting materials, and other business documents.</li>
<li>Screen and manage calls, inquiries, and requests, ensuring timely and professional responses.</li>
<li>Handle confidential and sensitive matters with the highest level of discretion and professionalism.</li>
<strong>Travel & expense management</strong><br>
<li>Coordinate domestic and international travel arrangements, including flights, accommodation, visas, transportation, and related documentation.</li>
<li>Ensure all travel plans align with business needs and company travel policies.</li>
<li>Prepare and process travel expense claims and reimbursements accurately and on time.</li>
<li>Identify cost-effective travel solutions while maintaining efficiency and convenience.</li>
<strong>Office & resource management</strong><br>
<li>Oversee the upkeep of the Managing Director’s office and ensure all equipment and facilities are fully operational.</li>
<li>Manage office supplies, stationery, and refreshments, maintaining adequate stock levels while controlling costs.</li>
<li>Coordinate maintenance requests and office support services as required.</li>
<strong>Document management & communication</strong><br>
<li>Maintain organized filing systems, records, and document-tracking processes.</li>
<li>Coordinate incoming and outgoing correspondence, ensuring timely distribution and follow-up.</li>
<li>Prepare routine communications and responses on behalf of the Managing Director when required.</li>
<li>Ensure all documentation is accurately maintained, readily accessible, and handled confidentially.</li>
<h4>Required skills to be successful</h4>
<li>7+ years of experience in executive administration, with at least 5 years supporting senior management as a Personal Assistant, Executive Assistant, or Executive Secretary in a large organization and fast-paced environment.</li>
<li>Excellent verbal communication and interpersonal skills, with the ability to interact effectively with senior stakeholders and handle confidential information with discretion.</li>
<li>Strong written communication skills, including the ability to prepare reports, presentations, correspondence, meeting minutes, and business documentation to a high professional standard.</li>
<li>Excellent organizational and time management skills, with the ability to manage multiple priorities, coordinate schedules, and meet tight deadlines.</li>
<li>Strong administrative and coordination skills, with a proactive approach to problem-solving and task management.</li>
<li>Advanced proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.</li>
<li>High level of attention to detail and accuracy in managing documentation, communications, and executive schedules.</li>
<li>Ability to work independently while maintaining strong collaboration with internal and external stakeholders.</li>
<h4>What equips you for the role</h4>
<li>Bachelor’s degree is required.</li>
<li>Previous experience supporting C-level executives, Managing Directors, or senior leadership teams is highly preferred.</li>
<li>Demonstrated ability to work in a confidential environment while exercising sound judgment and professionalism.</li>
<li>Strong business acumen and understanding of corporate office operations.</li>
<li>Excellent command of English, both written and spoken.</li>
<li>Strong communication, stakeholder management, and teamwork capabilities.</li>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us. AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p></p><p></p>
<p><h4>Join us</h4>
<p>We are looking for graduates to kick start their career as <strong>Customer Care Advisors</strong> at Vodafone Egypt by learning from the best in the field and the number one telecommunications operator in Egypt.</p>
<p>You will be starting off as Vodafone staff since day one with all the special benefits that come with it. Also, you will get the right exposure and experience needed for you to grow professionally and develop your career path.</p>
<p>Apply now and join what is more than just a job!</p>
<p><strong>Location:</strong> Cairo - Zahraa El Maadi</p>
<h4>Job responsibilities:</h4>
<ul>
<li>Acts as a first point of contact with customers to support in any inquiries</li>
<li>Manage large amounts of inbound and outbound calls in a timely manner</li>
<li>Follow communication scripts when handling different topics</li>
<li>Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives</li>
<li>Seize opportunities to upsell products when they arise</li>
<li>Build sustainable relationships and engage customers by taking the extra mile</li>
<li>Keep records of all conversations in our call center database in a comprehensible way</li>
<li>Frequently attend educational seminars to improve knowledge and performance level</li>
<li>Meet personal and team qualitative and quantitative targets</li>
</ul>
<h4>Qualifications:</h4>
<ul>
<li>Good communication skills</li>
<li>Excellent command of the English language</li>
<li>Strong commitment and dedication</li>
<li>Age: maximum 30 years</li>
<li>Only graduated with bachelor’s degree</li>
<li>Accounts to be hired: Consumer, Corporate Account and Internet Call Center (Technical Account)</li>
</ul>
<h4>It is also a plus if you have:</h4>
<ul>
<li>Previous experience in customer care</li>
<li>Previous experience in mobile internet and/or ADSL support</li>
<li>CCNA certification</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p>
<h4>Who we are</h4>
<p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p>
<p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p>
<p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please contact the recruitment team for guidance.</p>
<p><strong>Together we can.</strong></p></p><p></p>