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Established in 2008, Geidea epitomizes customer focused empowerment and commercial success through continuous innovation. Geidea makes best in class digital payment solutions available for all by attracting and leveraging the best creative & entrepreneurial talent in the market Our solutions give any business the chance to get ahead and reach for more no matter their size or maturity. Our technology mirrors our people - Smart, Innovative & Forward Thinkingwww.geidea.net<br>To maintain a competitive advantage as we grow, we are currently looking for a new "Lead Backend Engineer"<br>Job purpose:<br>The role is responsible for the design and evolution of distributed systems, backend services, and platform components, introducing and governing key patterns and performance benchmarks, and ensuring that Geidea’s internal platforms are scalable, reliable, observable, secure, and maintainable across markets. The System Designer works closely with product and engineering teams to align system capabilities with business goals, and with infrastructure, Dev Ops and SRE teams to ensure that systems are robustly deployed, monitored, and continuously improved.<br>Responsibilities:Translate the Group architecture and technology strategy into concrete system design standards, patterns, and guidelines for distributed systems and backend services. Maintain shared design templates, documentation standards, and guardrails to ensure consistency across squads and markets. Design and evolve core system components Assess and performs the low-level designs and drafts the supporting documents and diagrams as well as the evaluation of key platform components and backend services, from ideation and prototyping through detailed design, implementation guidance, deployment, and observability. Balance trade-offs between scalability, reliability, maintainability, performance, and delivery speed, escalating structural decisions when required. Introduce patterns and performance benchmarks Define reusable design patterns, performance benchmarks, and reference implementations aligned with Group architectures. Work with engineering teams to ensure high-throughput, low-latency, and fault-tolerant designs for payment and transactional platforms. Partner with Product, Infrastructure, Dev Ops, and SRECollaborate with Product and Infrastructure teams to align system capabilities with business goals, capacity plans, and regulatory constraints. Partner with Dev Ops and SRE to ensure system designs support robust CI/CD pipelines, roll-back strategies, observability, and disaster recovery approaches. Drive performance diagnostics, observability, and fault tolerance by design Lead performance diagnostics and design-level root cause analysis for major incidents or bottlenecks. Ensure observability (logging, metrics, tracing) and resilience patterns are embedded in designs. Evaluate and integrate emerging technologies Evaluate emerging technologies, tools, and frameworks relevant to backend, platform, and observability, and make recommendations that improve scalability, reliability, security, or developer productivity. Pilot selected technologies with engineering teams and document best practices.<br>Qualifications:7+ years in backend/software engineering, with hands-on experience building and operating distributed systems or high-throughput services.2+ years in technical leadership, system design, or system architecture, guiding teams through complex design decisions and owning outcomes across multiple squads or services. Bachelor’s degree in Computer Science, Engineering, or a related technical field is required. Certifications (e.g., TOGAF) is a big plus<br>Must Have:Strong understanding of system architecture principles, design patterns, and software engineering best practices Strong knowledge of enterprise integration, APIs, microservices, and distributed systems Solid grasp of networking fundamentals, firewalls, load balancers, and security protocols Solid understanding of cloud platforms (e.g., AWS, Azure) and containerization (Docker, Kubernetes) Experience with CI/CD pipelines and infrastructure-as-code tools (e.g., Terraform, Ansible) Experience with performance tuning, observability, and system reliability engineering<br>Preferred:Exposure to frontend technologies and UI/UX collaboration Experience in regulated industries (e.g., finance, healthcare) with compliance-aware architecture<br>Our values guide how we think and act - They describe what we care about the most Customer first - It’s embedded in our design thinking and customer service approach Open - Openness allows us to constantly improve and evolve Real - No jargon and no excuses! Bold - Constantly challenging ourselves and our way of thinking. Resilient – If we fail, we bounce back stronger than before. Collaborative - We know that we can achieve a lot more as a team. We are changing lives by constantly striving for a better solution.
<p><h4>Overview of the role:</h4>
<p>Support and drive the specialty leasing function by maximizing revenue generation through short-term leasing opportunities, activations, kiosks, pop-up concepts, and promotional spaces across the mall. The role is responsible for enhancing the tenant mix, strengthening customer engagement, and ensuring all specialty leasing activities align with the asset management strategy, revenue objectives, occupancy targets, and overall customer experience goals.</p>
<h4>What you will do:</h4>
<ul>
<li>Assist in developing and executing the specialty leasing strategy in alignment with overall mall and asset objectives.</li>
<li>Oversee day-to-day specialty leasing operations, including kiosks, RMUs (Retail Merchandising Units), pop-up stores, and promotional activities.</li>
<li>Conduct regular market research to identify new retail concepts, seasonal trends, and potential partners.</li>
<li>Negotiate and finalize rental agreements, ensuring compliance with company policies, financial controls, and legal requirements.</li>
<li>Monitor tenant performance, occupancy levels, and revenue contributions, taking corrective actions when necessary.</li>
<li>Support in the preparation of specialty leasing budgets, revenue forecasts, and periodic management reports.</li>
<li>Build and maintain strong relationships with brands, agencies, and vendors to secure new business opportunities and long-term partnerships.</li>
<li>Coach, guide, and follow up with Specialty Leasing Executives and Administrative staff to ensure performance standards, target achievement, and professional development.</li>
</ul>
<h4>Required skills to be successful:</h4>
<ul>
<li>3–6 years of experience in leasing, preferably within shopping malls, retail destinations, or mixed-use developments.</li>
<li>Proven track record of achieving leasing and revenue targets while managing multiple stakeholders, tenants, brands, and agencies.</li>
<li>Strong negotiation, business development, and commercial acumen, with the ability to identify and secure new revenue-generating opportunities.</li>
<li>Solid understanding of retail real estate, mall operations, specialty leasing, and tenant management practices.</li>
<li>Ability to analyze market trends, customer behavior, and commercial performance to identify growth opportunities.</li>
<li>Excellent communication, relationship management, and stakeholder engagement skills.</li>
<li>Strong organizational and time management skills, with the ability to manage multiple priorities in a fast-paced environment.</li>
<li>Proficiency in Microsoft Office applications, particularly Excel, PowerPoint, and Word, as well as leasing or asset management systems.</li>
</ul>
<h4>What equips you for the role:</h4>
<ul>
<li>Bachelor’s degree in Business Administration, Marketing, Real Estate, or a related field.</li>
<li>Demonstrated ability to build and maintain strong relationships with tenants, brands, agencies, and commercial partners.</li>
<li>Strong understanding of specialty leasing strategies, revenue generation, budgeting, forecasting, and market research.</li>
<li>Experience within mall management, retail leasing, or commercial real estate environments is highly preferred.</li>
<li>Bilingual proficiency in Arabic and English is preferred.</li>
<li>Strong commercial drive, customer focus, communication, negotiation, and stakeholder management capabilities.</li>
</ul>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us. AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p></p><p></p>
<p><h4>Overview of the role</h4>
<p>Support and drive the specialty leasing function by maximizing revenue generation through short-term leasing opportunities, activations, kiosks, pop-up concepts, and promotional spaces across the mall. The role is responsible for enhancing the tenant mix, strengthening customer engagement, and ensuring all specialty leasing activities align with the asset management strategy, revenue objectives, occupancy targets, and overall customer experience goals.</p>
<h4>What you will do</h4>
<ul>
<li>Assist in developing and executing the specialty leasing strategy in alignment with overall mall and asset objectives.</li>
<li>Oversee day-to-day specialty leasing operations, including kiosks, RMUs (Retail Merchandising Units), pop-up stores, and promotional activities.</li>
<li>Conduct regular market research to identify new retail concepts, seasonal trends, and potential partners.</li>
<li>Negotiate and finalize rental agreements, ensuring compliance with company policies, financial controls, and legal requirements.</li>
<li>Monitor tenant performance, occupancy levels, and revenue contributions, taking corrective actions when necessary.</li>
<li>Support in the preparation of specialty leasing budgets, revenue forecasts, and periodic management reports.</li>
<li>Build and maintain strong relationships with brands, agencies, and vendors to secure new business opportunities and long-term partnerships.</li>
<li>Coach, guide, and follow up with specialty leasing executives and administrative staff to ensure performance standards, target achievement, and professional development.</li>
</ul>
<h4>Required skills to be successful</h4>
<ul>
<li>3–6 years of experience in leasing, preferably within shopping malls, retail destinations, or mixed-use developments.</li>
<li>Proven track record of achieving leasing and revenue targets while managing multiple stakeholders, tenants, brands, and agencies.</li>
<li>Strong negotiation, business development, and commercial acumen, with the ability to identify and secure new revenue-generating opportunities.</li>
<li>Solid understanding of retail real estate, mall operations, specialty leasing, and tenant management practices.</li>
<li>Ability to analyze market trends, customer behavior, and commercial performance to identify growth opportunities.</li>
<li>Excellent communication, relationship management, and stakeholder engagement skills.</li>
<li>Strong organizational and time management skills, with the ability to manage multiple priorities in a fast-paced environment.</li>
<li>Proficiency in Microsoft Office applications, particularly Excel, PowerPoint, and Word, as well as leasing or asset management systems.</li>
</ul>
<h4>What equips you for the role</h4>
<ul>
<li>Bachelor’s degree in Business Administration, Marketing, Real Estate, or a related field.</li>
<li>Demonstrated ability to build and maintain strong relationships with tenants, brands, agencies, and commercial partners.</li>
<li>Strong understanding of specialty leasing strategies, revenue generation, budgeting, forecasting, and market research.</li>
<li>Experience within mall management, retail leasing, or commercial real estate environments is highly preferred.</li>
<li>Bilingual proficiency in Arabic and English is preferred.</li>
<li>Strong commercial drive, customer focus, communication, negotiation, and stakeholder management capabilities.</li>
</ul>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational, and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement, and construction of mega-projects to the leasing, operation, and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services, and enable partnerships to create true value to our customers throughout their entire experience with us. AFGRE is responsible for master planning of all projects in its portfolio, including two large-scale mixed-use destinations: Dubai Festival City and Cairo Festival City.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>WE CREATE, DESIGN AND BUILD AWARD-WINNING WORLD-CLASS F&B AND RETAIL BRANDS FOR OUR CLIENTS AND PARTNERS TGP International are a hospitality consultancy based in London and Dubai.<br> We team up with passionate brands, clients and entrepreneurs to make their long-term vision a reality through concept development, creative interior design, graphic design & branding, franchising, advisory & operational services and project management.<br> Some of our clients include: Dubai Expo 2020, Marriott, Hilton, Waldorf Astoria, Harrods, Sushi Samba, Adrift Burger Bar, Nakheel Malls, Selfridges, Time Out Market, Cop28, Neom and Al Mamlaka Social Dining.<br> Leaders within the hospitality and retail sector, TGP are renowned for listening carefully to client objectives to help develop successful and innovative concepts that enable businesses and operators to fulfil goals with creative and uncompromising management solutions.<br> Website: https://www.<br>tgpinternational.<br>com About the Role We work with brands and clients to deliver successful marketing campaigns with partners including Ministry of Culture, IHG.<br> Hideaway, and Al Mamlaka Social Dining.<br> Our marketing services include marketing planning and strategy development, content creation, marketing implementation, social media management, advertising, reporting and analytics.<br> We require a Senior Marketing Manager to join our team to lead on client marketing projects.<br> Role Development of Marketing Strategy including: Brand Strategy Situational Analysis Digital Strategy Communications Strategy Media Mix & Buying Plan Objectives and KPIs Project Timeline Marketing Budget Development of Social Media Strategy including: Tone of Voice Content Pillars Key Messaging Creative Direction & Development Channel Strategy Paid Ad Strategy and budgeting Objectives and KPIs Development of New Restaurant Launch Strategy Pre-launch, launch and post-launch strategy Execution Planning and implementation Marketing calendar and activations Objectives and KPIs Work alongside Consumer Marketing Director and CMO/Partner to achieve project objectives ·Execution, implementation and delegation across multiple client projects Plan and execute all marketing activities, including social media, events, activations, and partnerships Oversight of website development and coordination with developer (if required) Management of photography and video shoots and creation of briefs Influencer management and negotiations Develop and recommend partnerships/collaboration that are aligned with brands Brand guardian of all customer touchpoints for any client projects Dual language copywriting in Arabic and English Overall responsibility for client brand channels Oversight of revenue and footfall for ongoing implementation projects Budget management and commercial oversight Supporting team to achieve all deadlines Training and development for direct reports Tracking and measuring overall efforts, delivering weekly reports and comprehensive monthly reports TGP International Employee Benefits: Five-Day Work Week: Standard Monday to Friday schedule.<br> Hybrid Work Arrangement: Three days in the office and two days working remotely.<br> Incentive Plan: Company incentive scheme offering up to 10%—5% for introductions and 5% for successful closures.<br> Annual Leave: 22 working days of paid annual leave, excluding weekends.<br> Remote Work Flexibility: One additional week per year to work remotely from your home country, which can be combined with up to two consecutive weeks of annual leave.<br> Coaching & Mentoring: Structured professional development through a dedicated coaching and mentoring program.<br> Annual Company Gathering: A global team event bringing together employees from all offices.<br> Employee Recognition Program: Regular recognition initiatives celebrating outstanding performance and contributions.<br> 8+ years of marketing experience Fluent in Arabic & English Based in Cairo or able to work full time from Cairo Deep understanding of hospitality marketing Outstanding knowledge across all marketing functions Commercial and budget experience BS/MS degree in marketing or a related field Knowledge of hospitality across the GCC Proven experience in digital marketing Experience working on B2C brands Software Canva Microsoft Office Social Media Scheduler – Later, Buffer, Hootsuite</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Every great product is built on quality—and every exceptional release starts with someone who refuses to let the details slip.<br> If you thrive on uncovering edge cases, validating complex user journeys, and ensuring software performs exactly as intended, this opportunity was designed for you.<br> Our client, an innovative SaaS company, is looking for a QA Engineer to take ownership of quality assurance for a key web-based platform during an exciting project-based engagement.<br> This is a remote, one-time contract offering the opportunity to make a tangible impact on a live product, with the potential for future collaborations based on performance and upcoming projects.<br> Why This Opportunity Matters Quality isn't the final step in development; it's what defines the user experience.<br> As the QA Engineer on this project, you'll play a critical role in ensuring that every feature released meets the highest standards of functionality, reliability, and usability.<br> You'll work across complete product workflows, validating both customer-facing and administrative experiences while partnering closely with Product and Engineering teams to deliver confident, high-quality releases.<br> Your work will directly influence product stability, customer satisfaction, and the overall success of the platform.<br> About Our Client Our client is a growing SaaS organization focused on building reliable, user-centric AI solutions.<br> They believe exceptional AI products are created through close collaboration, continuous improvement, and a strong commitment to quality at every stage of development.<br> Working alongside a collaborative product and engineering team, you'll contribute to meaningful product releases while helping shape a seamless experience for end users.<br> What's In It For You The opportunity to own quality assurance for a meaningful SaaS product.<br> Close collaboration with experienced Product and Engineering teams.<br> Exposure to complex user workflows and modern web application testing.<br> A fully remote, project-based engagement offering flexibility and meaningful technical impact.<br> The possibility of future project-based collaborations based on your performance and business needs.<br> Engagement Details Position: QA Engineer Industry: SaaS Employment Type: Contract – One-Time Project-Based Engagement Location: Egypt (Remote) Ready to Make Quality Your Signature?<br> If you're passionate about delivering exceptional software experiences, enjoy solving complex testing challenges, and want your work to have a direct impact on product success, we'd love to hear from you.<br> Apply today and help deliver AI Solutions that users can trust from the very first click.<br> What You'll Own As the QA Engineer for this engagement, you'll take ownership of the testing process from planning through release validation.<br> You'll ensure every feature performs as expected while proactively identifying opportunities to improve product quality.<br> In this role, you will: Execute comprehensive end-to-end, functional, regression, and exploratory testing across the platform.<br> Validate complete user journeys spanning both customer-facing and administrative experiences.<br> Design and maintain structured test cases, testing checklists, and detailed test scenarios.<br> Identify, reproduce, prioritize, and clearly document software defects with well-defined expected and actual results.<br> Verify bug fixes and perform regression testing to ensure new enhancements don't introduce unintended issues.<br> Collaborate closely with Product Managers, Engineers, and cross-functional stakeholders to clarify requirements and strengthen release quality.<br> Test complex workflows involving multiple user roles, permissions, and business processes.<br> Provide actionable feedback that enhances usability, functionality, and the overall user experience.<br> Help ensure every release meets quality expectations before deployment.<br> What Makes You Successful You'll thrive in this role if you're naturally curious, analytical, and passionate about delivering software that users can trust.<br> We're looking for someone who brings: 2–4 years of hands-on experience in Software Quality Assurance, primarily within web applications.<br> Strong expertise in end-to-end, functional, regression, and exploratory testing methodologies.<br> The ability to create clear, structured test scenarios, comprehensive test cases, and detailed bug reports.<br> Exceptional attention to detail with a methodical approach to problem-solving.<br> Experience testing platforms that include multiple workflows, user roles, permissions, and interconnected features.<br> Confidence evaluating both individual features and complete business processes from an end-user perspective.<br> Familiarity with API testing and a solid understanding of backend systems and integrations.<br> Strong communication skills and the ability to collaborate effectively within cross-functional Agile teams.<br> Experience working in fast-paced product environments where quality and speed go hand in hand.<br> You'll stand out even further if you have experience with tools such as Jira, TestRail, Azure DevOps, or similar testing platforms, along with exposure to browser developer tools, REST APIs, or automation testing frameworks.<br></span> </div>
<p><h4>About Al-Futtaim Group</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Overview of the role</h4>
<p>The Health & Safety Manager plays a pivotal role in establishing and maintaining a corporate health, safety, and environmental management system across all projects within the organization, ensuring compliance with OSHA standards and international best practices. The manager is responsible for fostering a proactive safety culture aimed at achieving zero-harm objectives and improving overall workforce wellbeing. The role requires overseeing consistent implementation of safety governance and emergency preparedness while driving continuous improvement and benchmarking against industry leaders. It involves managing health and safety across all project phases, providing executive management with visibility on safety performance, and ensuring seamless transition to facility management teams. Success in this role is defined by improved safety performance, effective stakeholder alignment, and maintaining high standards of risk management.</p>
<h4>What you will do</h4>
<p><strong>General</strong></p>
<ul>
<li>Establish and maintain Corporate Health, Safety, and Environmental (HSSE) Management System across all projects, ensuring full compliance with OSHA standards, local regulations, and international best practices.</li>
<li>Create and sustain a proactive safety culture that drives zero-harm objectives, minimizes incidents, enhances workforce wellbeing, and promotes visible safety leadership across all project stakeholders.</li>
<li>Ensure consistent implementation of safety governance, contractor safety management, audit programs, risk control measures, and emergency preparedness plans across the entire project portfolio.</li>
<li>Achieve best-in-class contractor and PMC safety performance through effective oversight, performance monitoring, compliance management, and continuous improvement initiatives.</li>
<li>Ensure seamless safety management throughout project lifecycles, including construction, commissioning, handover, operational readiness, and transition to Facility Management teams.</li>
<li>Drive continuous improvement and safety excellence by benchmarking against leading real estate developers such as Emaar, SODIC, Palm Hills, and other industry leaders.</li>
<li>Manage incident investigations, root cause analysis, and corrective action implementation in a timely and effective manner.</li>
<li>Provide executive management with clear visibility of portfolio safety performance, key risks, trends, audit findings, incident statistics, and corrective action status to support informed decision-making.</li>
<li>Identify and mitigate critical risks associated with high-risk activities such as lifting operations, excavation works, confined space entry, demolition works, electrical activities, hot works, and working at heights.</li>
</ul>
<h4>Required skills to be successful</h4>
<ul>
<li>Safety leadership and safety culture development</li>
<li>Multi-project HSE governance</li>
<li>Contractor and PMC management excellence</li>
<li>Risk management and hazard identification</li>
</ul>
<h4>What qualifies you for the role</h4>
<ul>
<li>Minimum 15 years of progressive experience in Health, Safety, Security, and Environmental (HSSE) Management within large-scale real estate developments, construction, infrastructure, or mixed-use projects.</li>
<li>Bachelor's degree in engineering, Occupational Health & Safety, Environmental Engineering, Construction Management, or related discipline.</li>
<li>Professional certifications such as NEBOSH Diploma, OSHA Certification, IOSH, and ISO 45001 Lead Auditor/Lead Implementer are highly preferred.</li>
<li>Extensive hands-on experience implementing and enforcing OSHA standards and international HSE management systems.</li>
</ul>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p>
<p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p></p><p></p>
<p><h4>About Al-Futtaim Group</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Overview of the role</h4>
<p>Support the Commercial Property Management function by overseeing the operational, financial, and community performance of the commercial office portfolio. The role is responsible for managing tenant relationships, service charge administration, asset enhancement initiatives, and day-to-day property operations while ensuring compliance with lease obligations, landlord requirements, and statutory regulations. The position plays a key role in maximizing occupancy, enhancing tenant satisfaction and retention, improving operational efficiency, and collaborating with Leasing, Facilities Management, Finance, and Development teams to optimize long-term asset performance and value.</p>
<h4>What you will do</h4>
<ul>
<li>Manage the operational and commercial performance of the office portfolio to maximize occupancy, tenant retention, and long-term asset value.</li>
<li>Build and maintain strong relationships with tenants, owners, consultants, contractors, and internal stakeholders to deliver a high-quality tenant experience.</li>
<li>Lead tenant engagement initiatives, resolve escalations, and implement community programs that enhance customer satisfaction and retention.</li>
<li>Identify, develop, and deliver asset enhancement initiatives that improve operational efficiency, sustainability, tenant experience, and overall asset performance.</li>
<li>Oversee service charge budgeting, financial reporting, cost recovery, and cost optimization initiatives in collaboration with Finance and relevant stakeholders.</li>
<li>Coordinate with Facilities Management and Operations teams to ensure effective maintenance, service delivery, contractor performance, and business continuity.</li>
<li>Oversee tenant fit-out approvals, technical reviews, and project execution, ensuring compliance with landlord standards, lease obligations, and statutory requirements.</li>
<li>Monitor property performance, operational KPIs, budgets, and tenant satisfaction metrics, preparing regular reports and recommending continuous improvement initiatives.</li>
<li>Lead, coach, and develop the property management team, fostering a culture of accountability, operational excellence, and customer-centric service delivery.</li>
</ul>
<h4>Required skills to be successful</h4>
<ul>
<li>10+ years of experience in Commercial Property Management, Asset Management, Facilities Management, Real Estate Operations, or Mixed-Use Developments, with at least 3 years in a leadership role.</li>
<li>Proven experience managing commercial office portfolios, including tenant relationship management, service charge administration, and operational governance.</li>
<li>Strong understanding of commercial building systems, MEP infrastructure, property operations, fit-out coordination, and asset management principles.</li>
<li>Demonstrated experience delivering asset enhancement initiatives, operational improvements, and value creation programs that enhance tenant satisfaction and long-term asset performance.</li>
<li>Experience managing service charge budgets, financial performance, reporting, and cost optimization initiatives.</li>
<li>Strong stakeholder management skills with the ability to collaborate effectively with tenants, owners, consultants, contractors, Leasing, Facilities Management, Finance, and Operations teams.</li>
<li>Excellent communication, leadership, organizational, and analytical skills, with the ability to manage multiple priorities in a fast-paced environment.</li>
<li>Proficiency in Microsoft Office applications and property management or reporting systems, with strong data analysis and reporting capabilities.</li>
</ul>
<h4>What equips you for the role</h4>
<ul>
<li>Bachelor's degree in Mechanical Engineering, Electrical Engineering, or a related Engineering discipline.</li>
<li>Professional certifications in Property Management, Facilities Management, Asset Management, or Project Management are considered an advantage.</li>
<li>Strong knowledge of commercial property governance, MEP operations, service charge management, fit-out processes, and asset enhancement strategies.</li>
<li>Good understanding of local regulations, health & safety requirements, and statutory compliance for commercial properties.</li>
<li>Demonstrated ability to lead high-performing teams, influence stakeholders, and drive operational excellence.</li>
<li>Excellent command of English, both written and spoken.</li>
<li>High level of professionalism, integrity, ethical conduct, and commitment to maintaining community standards.</li>
</ul>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p>
<p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p></p><p></p>
<p><h4>About Al-Futtaim Group</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enable the organization to continue to grow and expand, responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration, and integrity, Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Overview of the role</h4>
<p>Responsible for developing and implementing customer-centric strategies that enhance satisfaction, engagement, loyalty, and retention across the entire customer lifecycle. The role drives service excellence and community engagement initiatives across CFC’s real estate portfolio, ensuring the consistent delivery of seamless, high-quality experiences across all customer touchpoints. By leveraging customer insights, feedback, and performance data, the role identifies opportunities for continuous improvement, strengthens customer relationships, and fosters a culture of customer centricity that supports CFC’s brand promise, enhances asset value, and drives long-term business success.</p>
<h4>What you will do</h4>
<strong>Customer lifecycle & journey management</strong><br>
<li>Develop and implement customer lifecycle strategies to enhance satisfaction, loyalty, retention, and advocacy across all asset classes.</li>
<li>Map, monitor, and continuously improve customer journeys to ensure a seamless experience across all touchpoints.</li>
<li>Identify opportunities to strengthen customer engagement and long-term relationship management.</li>
<strong>Service operations & excellence</strong><br>
<li>Oversee all customer-facing channels, including the call center, digital platforms, and service touchpoints.</li>
<li>Ensure compliance with service standards, SLAs, and quality assurance requirements.</li>
<li>Drive service excellence initiatives to improve responsiveness, efficiency, and overall customer satisfaction.</li>
<strong>Feedback & continuous improvement</strong><br>
<li>Design and manage customer feedback mechanisms, including surveys, reviews, focus groups, and direct customer interactions.</li>
<li>Analyze customer insights and trends to identify improvement opportunities and address recurring issues.</li>
<li>Collaborate with internal stakeholders to implement customer-driven enhancements across the business.</li>
<strong>Community engagement & brand affinity</strong><br>
<li>Develop and execute community engagement programs, events, and initiatives that strengthen customer relationships and foster a sense of belonging.</li>
<li>Support the delivery of internal communications and customer engagement campaigns across communities.</li>
<li>Drive initiatives that enhance brand perception, customer loyalty, and community participation.</li>
<strong>Team leadership & development</strong><br>
<li>Lead, coach, and develop the Customer Experience team to ensure high levels of performance and engagement.</li>
<li>Establish clear objectives, monitor performance, and provide ongoing feedback and development opportunities.</li>
<li>Foster a customer-centric culture and ensure alignment with organizational values and business objectives.</li>
<h4>Required skills to be successful</h4>
<p>10+ years of experience in customer experience, customer service, community management, or related fields, with at least 3 years in a leadership role.</p>
<p>Proven experience in customer journey design and management, service excellence, call center operations, and customer engagement initiatives.</p>
<p>Strong analytical and problem-solving skills, with the ability to leverage customer insights and data to drive continuous improvement.</p>
<p>Excellent communication, presentation, and stakeholder management skills, with the ability to influence cross-functional teams and senior leadership.</p>
<p>Proven ability to lead customer experience transformation initiatives, manage change, and embed a customer-centric culture across the organization.</p>
<p>Strong project management and organizational skills, with the ability to manage multiple priorities and deliver results in a fast-paced environment.</p>
<p>Experience within the real estate, mixed-use development, hospitality, or community management sectors is highly preferred.</p>
<p>Proficiency in customer experience platforms, CRM systems, Microsoft Office applications, and customer analytics tools.</p>
<h4>What equips you for the role</h4>
<p>Bachelor’s degree in business administration, marketing, communications, or a related field.</p>
<p>Professional certifications in customer experience (CX), customer service, CRM, or related disciplines are considered an advantage.</p>
<p>Strong understanding of customer lifecycle management, service operations, customer feedback frameworks, and experience measurement methodologies.</p>
<p>Demonstrated ability to drive customer satisfaction, loyalty, retention, and brand advocacy initiatives.</p>
<p>Excellent command of English, both written and spoken.</p>
<p>Strong customer centricity, strategic thinking, influencing, change management, and stakeholder engagement capabilities.</p>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational, and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement, and construction of mega-projects to the leasing, operation, and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services, and enable partnerships to create true value to our customers throughout their entire experience with us.</p>
<p>AFGRE is responsible for master planning of all projects in its portfolio, including two large-scale mixed-use destinations: Dubai Festival City and Cairo Festival City.</p></p><p></p>
<p><h4>We help the world run better</h4>
<p>At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.</p>
<br>
<p><strong>Bring out your best</strong></p>
<p>SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.</p>
<br>
<p><strong>We win with inclusion</strong></p>
<p>SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.</p>
<p>SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements. Successful candidates might be required to undergo a background verification with an external vendor.</p>
<br>
<p><strong>AI usage in the recruitment process</strong></p>
<p>For information on the responsible use of AI in our recruitment process, please refer to our guidelines for ethical usage of AI in the recruiting process. Please note that any violation of these guidelines may result in disqualification from the hiring process.</p>
<br>
<p><strong>Requisition ID:</strong> 447296<br>
<strong>Work Area:</strong> Presales<br>
<strong>Expected Travel:</strong> 0 - 10%<br>
<strong>Career Status:</strong> Professional<br>
<strong>Employment Type:</strong> Regular Full Time<br>
<strong>Additional Locations:</strong> #LI-Hybrid</p>
<br>
<p><strong>Job Segment:</strong></p>
<ul>
<li>Cloud</li>
<li>ERP</li>
<li>Pre-Sales</li>
<li>Compliance</li>
<li>Database</li>
<li>Technology</li>
<li>Sales</li>
<li>Legal</li>
</ul></p><p></p>
<p><h4>Job overview</h4>
<p>The role of claims officer involves processing medical claims for clients worldwide. We ensure a high level of client service while processing claims within an industry-leading 48 hours.</p>
<p>The claims officer adjudicates medical providers’ claims, making sure that services are eligible as per policy terms and conditions, are in correlation with the authorized guarantee of payment given, and are paid as per the agreed tariffs with providers. The claims department is a very fast-paced and challenging environment, with many different languages used and a mixture of cultures.</p>
<h4>What you do</h4>
<p><strong>Key responsibilities</strong></p>
<ul>
<li>Adjudicate and process claims within the agreed company SLA - clear to zero, in accordance with policy benefits to facilitate the company achieving its loss ratio target.</li>
<li>Use client database accurately and effectively to ensure reports generated give a true reflection of the department’s workload, which consequently facilitates effective target planning.</li>
<li>Operate within and meet the conditions of company service standards, clear to zero, to guarantee customer satisfaction and retention.</li>
<li>Contribute to the team and departmental productivity targets so that the agreed SLA is achieved and a high level of customer service is provided.</li>
<li>In line with the company’s policy on cost containment, identify duplicate payments, overbilling, upcoding, possible non-disclosure, and fraudulent claims.</li>
<li>Respond to customer enquiries accurately and professionally and if necessary, liaise with other departments for support to ensure an efficient and professional response is given thereby achieving customer satisfaction.</li>
<li>Participate in departmental medical training to expand knowledge of medical terminology and procedures and to develop comprehensive claims processing skills.</li>
<li>Assume additional tasks to effectively support the team leader to deliver on team KPIs and deputise for team leader, as needed.</li>
<li>Give support and guidance on escalated issues, complaints, and challenging claims and lead by example.</li>
<li>Ensure adaptability in various claims handling work-related tasks to be able to facilitate a multi-tasking role.</li>
<li>Ensure that high quality targets (standard of work performance) are achieved at all times.</li>
<li>Support your team leader to drive engagement within the team.</li>
<li>Assist the in-house medical team by using AI models to streamline client hospital admissions, evacuations, repatriations, and other cases, ensuring efficient and effective service.</li>
<li>Automate routine tasks, speeding up the adjudication process and ensuring claims are processed efficiently, thus helping achieve the loss ratio target.</li>
<li>Enhance the use of the client database by AI analytics, providing deeper insights and generating more accurate reports, facilitating better target planning.</li>
<li><strong>AI readiness:</strong> Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data, analytics, and cloud-based tools, using insights responsibly with our standards of data governance, security, and ethical use.</li>
</ul>
<h4>What you bring</h4>
<p><strong>Key requirements:</strong></p>
<ul>
<li>1-2 years’ experience in a customer-focused environment, ideally in clinical, paramedical roles or TPA or insurance roles.</li>
<li>Proficiency in MS Office.</li>
<li>Candidates must possess at least a B2 level of German proficiency.</li>
<li>Completion or progression towards the diploma in private medical insurance.</li>
<li>A highly customer-focused individual with strong interpersonal, communicative, and accuracy skills.</li>
<li>Team player.</li>
<li>Physically fit to carry out duties.</li>
<li>Ability to demonstrate sound work ethics.</li>
<li>Ability to work under pressure and to meet tight deadlines and service standards.</li>
</ul>
<h4>How we hire</h4>
<p><strong>Agency statement:</strong> Allianz Partners does not accept unsolicited CVs or approaches from agencies. We only work with partners on our approved supplier list, under contract. Any unsolicited submission will not be considered.</p>
<h4>Key benefits/What we offer</h4>
<p>Allianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech high-touch products and solutions that go beyond traditional insurance. Our products are embedded seamlessly into our partners’ businesses or sold directly to customers, and are available through four commercial brands: Allianz Assistance, Allianz Automotive, Allianz Travel, and Allianz Care.</p>
<p>At Allianz Partners, artificial intelligence (AI) is transforming service delivery and innovation. By leveraging business intelligence and data analytics, we enhance strategic decision-making and customer experiences. Our commitment to ethical AI ensures responsible deployment, maintaining data integrity and trust. Conversational AI improves communication, while emerging technologies and generative AI drive industry leadership and new opportunities. With robust information security management, we protect sensitive information, ensuring compliance and security. Embrace the future of AI with Allianz Partners, where possibilities become realities.</p>
<p>Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams, and challenges is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.</p>
<p>At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion, and trust.</p>
<p>We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.</p>
<p>Great to have you on board. Let's care for tomorrow.</p>
<p>Note: Having different strengths, experiences, perspectives, and approaches is an integral part of Allianz' company culture. One means to achieve this is a regular rotation of Allianz executive employees across functions, Allianz entities, and geographies. Therefore, the company expects from its employees a general openness and a high motivation to regularly change positions and collect experiences across Allianz Group.</p></p><p></p>
Geidea Established in 2008, Geidea epitomizes customer focused empowerment and commercial success through continuous innovation. Geidea makes best in class digital payment solutions available for all by attracting and leveraging the best creative & entrepreneurial talent in the market Our solutions give any business the chance to get ahead and reach for more no matter their size or maturity. Our technology mirrors our people - Smart, Innovative & Forward Thinkingwww.geidea.net<br>To maintain a competitive advantage as we grow, we are currently looking for a new "Principal Software Architect"<br><br>Job purpose: Follow and practice System Design principals for Geidea’s core backend and platform components at Group level. The role is responsible for the design and evolution of distributed systems, backend services, and platform components, introducing and governing key patterns and performance benchmarks, and ensuring that Geidea’s internal platforms are scalable, reliable, observable, secure, and maintainable across markets. The System Designer works closely with product and engineering teams to align system capabilities with business goals, and with infrastructure, Dev Ops and SRE teams to ensure that systems are robustly deployed, monitored, and continuously improved.<br>Responsibilities:<br>Owns and undertakes System Design practice for backend & platform Translate the Group architecture and technology strategy into concrete system design standards, patterns, and guidelines for distributed systems and backend services. Maintain shared design templates, documentation standards, and guardrails to ensure consistency across squads and markets. Design and evolve core system components Assess and performs the low-level designs and drafts the supporting documents and diagrams as well as the evaluation of key platform components and backend services, from ideation and prototyping through detailed design, implementation guidance, deployment, and observability. Balance trade-offs between scalability, reliability, maintainability, performance, and delivery speed, escalating structural decisions when required. Introduce patterns and performance benchmarks Define reusable design patterns, performance benchmarks, and reference implementations aligned with Group architectures. Work with engineering teams to ensure high-throughput, low-latency, and fault-tolerant designs for payment and transactional platforms. Partner with Product, Infrastructure, Dev Ops, and SRECollaborate with Product and Infrastructure teams to align system capabilities with business goals, capacity plans, and regulatory constraints. Partner with Dev Ops and SRE to ensure system designs support robust CI/CD pipelines, roll-back strategies, observability, and disaster recovery approaches. Owns in house and 3rd party assessments that involves systems under the corresponding engineering team accountability Represent engineering at TDA. Owns 3rd party assessments and solution agreement / alignments with EA. Drive performance diagnostics, observability, and fault tolerance by design Lead performance diagnostics and design-level root cause analysis for major incidents or bottlenecks. Ensure observability (logging, metrics, tracing) and resilience patterns are embedded in designs. Evaluate and integrate emerging technologies Evaluate emerging technologies, tools, and frameworks relevant to backend, platform, and observability, and make recommendations that improve scalability, reliability, security, or developer productivity. Pilot selected technologies with engineering teams and document best practices.<br>Qualifications:<br>10+ years in backend/software engineering, with hands-on experience building and operating distributed systems or high-throughput services.4+ years in technical leadership, system design, or system architecture, guiding teams through complex design decisions and owning outcomes across multiple squads or services. Bachelor’s degree in Computer Science, Engineering, or a related technical field is required. Master’s degree or relevant certifications (e.g., TOGAF) is a big plus<br>Must Have:Strong understanding of system architecture principles, design patterns, and software engineering best practices Strong knowledge of enterprise integration, APIs, microservices, and distributed systems Solid grasp of networking fundamentals, firewalls, load balancers, and security protocols Solid understanding of cloud platforms (e.g., AWS, Azure) and containerization (Docker, Kubernetes) Experience with CI/CD pipelines and infrastructure-as-code tools (e.g., Terraform, Ansible) Experience with performance tuning, observability, and system reliability engineering<br>Preferred:Exposure to frontend technologies and UI/UX collaboration Experience in regulated industries (e.g., finance, healthcare) with compliance-aware architecture<br>Our values guide how we think and act - They describe what we care about the most Customer first - It’s embedded in our design thinking and customer service approach Open - Openness allows us to constantly improve and evolve Real - No jargon and no excuses! Bold - Constantly challenging ourselves and our way of thinking. Resilient – If we fail, we bounce back stronger than before. Collaborative - We know that we can achieve a lot more as a team. We are changing lives by constantly striving for a better solution.
About the job Job Requisition ID: 179003<br><br>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.<br>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.<br>Overview of the role:Support and drive the Specialty Leasing function by maximizing revenue generation through short-term leasing opportunities, activations, kiosks, pop-up concepts, and promotional spaces across the mall. The role is responsible for enhancing the tenant mix, strengthening customer engagement, and ensuring all specialty leasing activities align with the asset management strategy, revenue objectives, occupancy targets, and overall customer experience goals.<br>What you will do:Assist in developing and executing the specialty leasing strategy in alignment with overall mall and asset objectives. Oversee day-to-day specialty leasing operations, including kiosks, RMUs (Retail Merchandising Units), pop-up stores, and promotional activities. Conduct regular market research to identify new retail concepts, seasonal trends, and potential partners. Negotiate and finalize rental agreements, ensuring compliance with company policies, financial controls, and legal requirements. Monitor tenant performance, occupancy levels, and revenue contributions, taking corrective actions when necessary. Support in the preparation of specialty leasing budgets, revenue forecasts, and periodic management reports. Build and maintain strong relationships with brands, agencies, and vendors to secure new business opportunities and long-term partnerships. Coach, guide, and follow up with Specialty Leasing Executives and Administrative staff to ensure performance standards, target achievement, and professional development.<br>Required Skills to be successful:3–6 years of experience in leasing, preferably within shopping malls, retail destinations, or mixed-use developments. Proven track record of achieving leasing and revenue targets while managing multiple stakeholders, tenants, brands, and agencies. Strong negotiation, business development, and commercial acumen, with the ability to identify and secure new revenue-generating opportunities. Solid understanding of retail real estate, mall operations, specialty leasing, and tenant management practices. Ability to analyze market trends, customer behavior, and commercial performance to identify growth opportunities. Excellent communication, relationship management, and stakeholder engagement skills. Strong organizational and time management skills, with the ability to manage multiple priorities in a fast-paced environment. Proficiency in Microsoft Office applications, particularly Excel, Power Point, and Word, as well as leasing or asset management systems.<br>What equips you for the role:Bachelor’s degree in Business Administration, Marketing, Real Estate, or a related field. Demonstrated ability to build and maintain strong relationships with tenants, brands, agencies, and commercial partners. Strong understanding of specialty leasing strategies, revenue generation, budgeting, forecasting, and market research. Experience within mall management, retail leasing, or commercial real estate environments is highly preferred. Bilingual proficiency in Arabic and English is preferred. Strong commercial drive, customer focus, communication, negotiation, and stakeholder management capabilities.<br>About Al-Futtaim Group Real Estate The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years. Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us. AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.
Geidea Established in 2008, Geidea epitomizes customer focused empowerment and commercial success through continuous innovation. Geidea makes best in class digital payment solutions available for all by attracting and leveraging the best creative & entrepreneurial talent in the market Our solutions give any business the chance to get ahead and reach for more no matter their size or maturity. Our technology mirrors our people - Smart, Innovative & Forward Thinkingwww.geidea.net<br>To maintain a competitive advantage as we grow, we are currently looking for a new "Principal Software Architect"<br><br>Job purpose: Follow and practice System Design principals for Geidea’s core backend and platform components at Group level. The role is responsible for the design and evolution of distributed systems, backend services, and platform components, introducing and governing key patterns and performance benchmarks, and ensuring that Geidea’s internal platforms are scalable, reliable, observable, secure, and maintainable across markets. The System Designer works closely with product and engineering teams to align system capabilities with business goals, and with infrastructure, Dev Ops and SRE teams to ensure that systems are robustly deployed, monitored, and continuously improved.<br>Responsibilities:<br>Owns and undertakes System Design practice for backend & platform Translate the Group architecture and technology strategy into concrete system design standards, patterns, and guidelines for distributed systems and backend services. Maintain shared design templates, documentation standards, and guardrails to ensure consistency across squads and markets. Design and evolve core system components Assess and performs the low-level designs and drafts the supporting documents and diagrams as well as the evaluation of key platform components and backend services, from ideation and prototyping through detailed design, implementation guidance, deployment, and observability. Balance trade-offs between scalability, reliability, maintainability, performance, and delivery speed, escalating structural decisions when required. Introduce patterns and performance benchmarks Define reusable design patterns, performance benchmarks, and reference implementations aligned with Group architectures. Work with engineering teams to ensure high-throughput, low-latency, and fault-tolerant designs for payment and transactional platforms. Partner with Product, Infrastructure, Dev Ops, and SRECollaborate with Product and Infrastructure teams to align system capabilities with business goals, capacity plans, and regulatory constraints. Partner with Dev Ops and SRE to ensure system designs support robust CI/CD pipelines, roll-back strategies, observability, and disaster recovery approaches. Owns in house and 3rd party assessments that involves systems under the corresponding engineering team accountability Represent engineering at TDA. Owns 3rd party assessments and solution agreement / alignments with EA. Drive performance diagnostics, observability, and fault tolerance by design Lead performance diagnostics and design-level root cause analysis for major incidents or bottlenecks. Ensure observability (logging, metrics, tracing) and resilience patterns are embedded in designs. Evaluate and integrate emerging technologies Evaluate emerging technologies, tools, and frameworks relevant to backend, platform, and observability, and make recommendations that improve scalability, reliability, security, or developer productivity. Pilot selected technologies with engineering teams and document best practices.<br>Qualifications:<br>10+ years in backend/software engineering, with hands-on experience building and operating distributed systems or high-throughput services.4+ years in technical leadership, system design, or system architecture, guiding teams through complex design decisions and owning outcomes across multiple squads or services. Bachelor’s degree in Computer Science, Engineering, or a related technical field is required. Master’s degree or relevant certifications (e.g., TOGAF) is a big plus<br>Must Have:Strong understanding of system architecture principles, design patterns, and software engineering best practices Strong knowledge of enterprise integration, APIs, microservices, and distributed systems Solid grasp of networking fundamentals, firewalls, load balancers, and security protocols Solid understanding of cloud platforms (e.g., AWS, Azure) and containerization (Docker, Kubernetes) Experience with CI/CD pipelines and infrastructure-as-code tools (e.g., Terraform, Ansible) Experience with performance tuning, observability, and system reliability engineering<br>Preferred:Exposure to frontend technologies and UI/UX collaboration Experience in regulated industries (e.g., finance, healthcare) with compliance-aware architecture<br>Our values guide how we think and act - They describe what we care about the most Customer first - It’s embedded in our design thinking and customer service approach Open - Openness allows us to constantly improve and evolve Real - No jargon and no excuses! Bold - Constantly challenging ourselves and our way of thinking. Resilient – If we fail, we bounce back stronger than before. Collaborative - We know that we can achieve a lot more as a team. We are changing lives by constantly striving for a better solution.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p><br> <p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day</p><br> <p><b>Overview of the role:</b></p><br> <p>The Senior Tax Accountant supports tax compliance, reporting, and audit activities across Al-Futtaim Real Estate entities, ensuring accurate filings, proper documentation, and alignment with Group tax governance. The role works closely with business units, the Group Tax team, shared services, external advisors, and tax authorities, while reviewing shared services outputs to ensure accuracy and support business requirements.</p><br> <p><b>What you will do:</b></p><br> <p><b>Compliance:</b></p><br> <ul> <li>Ensure full compliance with Egyptian tax laws and regulations, including the timely submission of all tax returns within statutory deadlines.</li> </ul> <p><b>Financial:</b></p><br> <ul> <li>Support the management of the company’s tax position, maintaining or optimizing the effective tax rate (ETR) within industry benchmarks through compliant tax planning.</li> </ul> <p><b>Risk:</b></p><br> <ul> <li>Minimize variances between filed and assessed taxes during inspections.</li> <li>Support the management and adequacy of tax provisions, including proper utilization and adjustments.</li> </ul> <p><b>Accuracy:</b></p><br> <ul> <li>Ensure zero penalties or late payment fees from tax authorities.</li> <li>Provide accurate tax reports and analysis to support management and business needs.</li> </ul> <p><b>Efficiency and Effectiveness:</b></p><br> <ul> <li>Review and validate tax returns and forms prepared by the shared services team, ensuring accuracy and adherence to deadlines.</li> <li>Identify discrepancies and implement necessary corrections to maintain compliance and improve processes.</li> </ul> <p><b>Required Skills to be successful:</b></p><br> <ul> <li>3–5 years of experience in taxation, with at least 3 years within the real estate sector in Egypt.</li> <li>Strong expertise in Egyptian tax laws, including Income Tax (91/2005), VAT (67/2016), and the Unified Tax Procedures Law (206/2020).</li> <li>Advanced proficiency in the Egyptian Tax Authority e-systems (E-Invoicing, E-Filing, E-Receipt).</li> <li>Strong experience in tax compliance, reporting, and audit support, with the ability to handle high volumes of data accurately.</li> <li>Proficiency in SAP, Microsoft Office (Excel, Word, PowerPoint, Teams), and Power BI; familiarity with AI tools is an advantage.</li> <li>Excellent attention to detail and analytical skills, ensuring accuracy in tax calculations and reporting.</li> <li>Strong communication and stakeholder management skills, with the ability to represent the company in internal and appeal committees.</li> <li>Ability to stay updated with frequent changes in tax regulations and proactively adapt to new requirements.</li> <li>Strong teamwork, adaptability, and ability to manage multiple priorities under tight deadlines.</li> </ul> <p><b>What equips you for the role:</b></p><br> <ul> <li>Bachelor’s degree in Accounting or Finance, preferably from an English section.</li> <li>Professional certifications such as CMA, DipIFR, or a local Egyptian Tax Diploma are highly preferred.</li> <li>Membership in ESAA is considered an advantage.</li> <li>Previous experience in a Big 4 firm or a reputable local tax organization is a plus.</li> <li>Very good command of English (spoken, written, and reading).</li> </ul><p><b>About Al-Futtaim Group Real Estate</b></p><br><p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p><br><p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.<br>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p><br><p>For further information, and to apply, please visit our website via the “Apply” button below.</p><br> <br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<strong>SCOPE</strong><br>Responsible for achieving hotel targets by optimising revenues through an assigned account base, as well as prospecting new clients in assigned markets. Assigned markets may change according to hotel needs. The key measurement of performance will be performance versus the Revenue goals.<br><strong>OVERALL OBJECTIVES</strong><br>The job of <strong>Sales Manager Travel</strong> is executed satisfactorily when:<br><ul><li>The Hotel achieves its Financial Objectives.</li><li>The Sales Team that the person works with achieves their Revenue Objectives.</li><li>The person achieves their Personal Objectives.</li></ul><br><strong>MAIN RESPONSIBILITIES</strong><br><ul><li>Responsible for key account management on an assigned account base or geographic area, ensuring revenue maximization, achievement of personal targets and increasing fair market share versus competitor set.</li><li>Responsible for prospecting new accounts.</li><li>Responsible for all segments of assigned geographical markets, which may include, but not be exclusively limited to European markets.</li><li>Conduct site inspections.</li><li>Follow up of tentative bookings in the assigned markets.</li><li>Detailed knowledge of competitor set.</li><li>Detailed knowledge of all services provided by the Hotel and all relevant facts and figures of hotel.</li><li>Responsible for timely contracting from the client base responsible for.</li><li>SMART contracting to ensure optimum yielding during annual rate negotiations.</li><li>Attend trade shows, sales blitz, workshops, etc. in the assigned markets.</li><li>Assist the Director of Sales / Director of Sales & Marketing in defining an annual sales action plan and execute set actions accordingly.</li><li>Assist the Director of Sales / Director of Sales & Marketing with the preparation of the annual budget by providing statistics and forecasts of account productions.</li><li>Execute sales actions within set cost budget structure.</li><li>Document all sales actions in SFA (S&C).</li><li>Update OPERA contact database at all times.</li><li>Cross sell other Kempinski Hotels.</li><li>Understand, and follow the Company Sales Vision.</li><li>Participation in Duty Manager rota.</li><li>Understand and strictly adhere to the Rules & Regulations established in the Employees Handbook and the Hotel’s policy on Fire, Hygiene, Health & Safety.</li><li>Ensure that all potential and real hazards are reported and rectified immediately.</li></ul>Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel. <br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<b><span>Yassir</span></b><span> is the leading super App in the Maghreb region set to changing the way daily services are provided. It currently operates in </span><b><span>45 cities across Algeria, Morocco and Tunisia with recent expansions into France, Canada and Sub-Saharan Africa</span></b><span>. It is backed (~</span><b><span>$200M in funding</span></b><span>) by VCs from Silicon Valley, Europe and other parts of the world. </span><br><span>We offer on-demand services such as ride-hailing and last-mile delivery. Building on this infrastructure, we are now introducing financial services to help our users pay, save and borrow digitally. </span><br><span>Helping usher the continent into a digital economy era. We’re not just about serving people - we’re about creating a marketplace to bring people what they need while infusing social values.</span><br><br><p><b>About the role</b></p><br><ul><li>As a Backend Staff Engineer, you will drive the technical standards for the Backend across our consumer domain, working with multiple squads inside the domain. You will lead Backend engineers with tech roadmaps, architecture decisions, and feature development and release cycle. You will mentor junior developers. You will contribute to scaling up Backend engineers in multiple squads and bringing great talents on board by conducting technical interviews.<br></li></ul><br><p><b>Requirements</b></p><br><ul>
<li>At least 10 years of experience in backend engineering with NodeJS</li>
<li>Strong foundation in programming fundamentals</li>
<li>Database: Mongodb or other.</li>
<li>Framework: Express.js & Nest j.s.</li>
<li>Web architecture: Rest and restful APIs, micro-services</li>
<li>Substantial experience with Git in a team environment</li>
<li>Containers: Docker, kubernetes</li>
<li>Caching, Redis server</li>
<li>Experience in a rapidly growing company in the mobility, on-demand or fintech space is a plus</li>
<li>Web load balancing</li>
<li>Scaling </li>
<li>OS administration</li>
<li>Encryption : https//, digital signing</li>
<li>Excellent communication skills</li>
<li>Enjoy solving problems and helping others meet their goals</li>
<li>Solid understanding of X</li>
<li>Experience writing testable code and unit tests</li>
<li>Have a deep knowledge of React JS and NodeJS, and you have experience developing products with it</li>
<li>Experience using modern JavaScript and tooling in a full-stack setting</li>
<li>Extensive experience with A/B experiments and have a data-driven attitude toward product development<br></li>
</ul><br> </div>
<p><h4>Overview of the role:</h4>
<p>Support the development management function by coordinating and driving projects through the various stages of the development lifecycle, under the guidance of the Senior Development Manager. The role is responsible for ensuring effective planning, stakeholder coordination, and alignment of project objectives, while supporting the successful delivery of projects through to practical completion. The position plays a key role in managing project timelines, monitoring financial and commercial performance, facilitating cross-functional collaboration, and ensuring development activities are executed in line with the project vision, business objectives, and approved strategies.</p>
<h4>What you will do:</h4>
<ul>
<li>Support the management of development projects from feasibility through design, construction, handover, and project closeout stages.</li>
<li>Monitor project business cases, development briefs, budgets, timelines, risks, opportunities, and key performance indicators to ensure alignment with project objectives.</li>
<li>Coordinate the preparation of feasibility studies, financial appraisals, project budgets, and stakeholder approvals in line with company policies and procedures.</li>
<li>Work closely with design teams and consultants to develop project briefs, manage design deliverables, secure approvals, and ensure compliance with quality, cost, and timeline requirements.</li>
<li>Collaborate with project management and delivery teams during pre-construction and construction phases to support procurement, contractor selection, project execution, and site progress monitoring.</li>
<li>Monitor project costs, cash flows, schedules, and commercial performance to ensure compliance with approved business cases and development targets.</li>
<li>Coordinate with finance, investment analytics, commercial, sales, leasing, marketing, and operations teams to support project feasibility, revenue strategies, funding requirements, and operational readiness.</li>
<li>Support contract administration, procurement activities, change management, reporting, and stakeholder communications throughout the project lifecycle.</li>
<li>Participate in project handover activities, final inspections, closeout processes, and lessons learned reviews to ensure successful project delivery.</li>
</ul>
<h4>Required skills to be successful:</h4>
<ul>
<li>6-10+ years of experience in real estate development, project management, development management, or a related field, with at least 2 years within a real estate development company.</li>
<li>Proven experience supporting projects across feasibility, design, construction, and handover stages.</li>
<li>Strong understanding of project financials, budgeting, feasibility studies, project planning, and development processes.</li>
<li>Experience coordinating with multiple stakeholders, including design, project management, sales, leasing, finance, marketing, and operations teams.</li>
<li>Strong organizational and time management skills, with the ability to manage multiple priorities and work under pressure.</li>
<li>Excellent communication, coordination, and stakeholder management skills.</li>
<li>Proficiency in Microsoft Office applications and AutoCAD.</li>
<li>Strong analytical, problem-solving, and reporting capabilities.</li>
</ul>
<h4>What equips you for the role:</h4>
<ul>
<li>Bachelor’s degree in Architecture, Civil Engineering, Construction Engineering, or a related discipline.</li>
<li>Experience within mixed-use, residential, commercial, or large-scale real estate developments is preferred.</li>
<li>Fluency in both Arabic and English, written and spoken.</li>
<li>Strong understanding of the real estate development lifecycle and project delivery processes.</li>
<li>Self-motivated with strong leadership, organizational, and communication capabilities.</li>
<li>High level of professionalism, integrity, and commitment to company values and ethical standards.</li>
</ul>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational, and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement, and construction of mega-projects to the leasing, operation, and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services, and enable partnerships to create true value to our customers throughout their entire experience with us. AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p></p><p></p>
<p><h4>Company Overview</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration, and integrity, Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>What you will do</h4>
<p>Develop and maintain detailed project plans, schedules, and budgets for all assigned works. Coordinate interdependencies between multiple concurrent projects and the center's daily operations.</p>
<p>Responsible for establishing SLAs and KPIs of the outsourced contractors and track performance levels of the contractor providing soft services against set KPIs and SLAs by routinely assessing performance against checklist, identifying defaults or shortcomings in service levels, and based on same prepare necessary report for management.</p>
<p>Directly manage relationships with tenant contractors and appointed vendors for fit-out, expansion, and renovation projects. Ensure all contractor activities comply with mall standards, regulations, and approved methodologies.</p>
<p>Ensure all projects have complete and approved documentation prior to commencement, including drawings, method statements, risk assessments, permits (NOCs), and insurance certificates. Maintain meticulous project files.</p>
<p>Conduct regular site inspections to monitor progress, quality of workmanship, and adherence to approved specifications. Proactively identify and resolve on-site issues.</p>
<p>Plan and execute all project works with a core focus on minimizing disruption to trading, customer experience, and center operations. Manage hoarding, signage, noise, and logistics effectively.</p>
<p>Be the on-site champion for HSE standards. Ensure all work is carried out in strict compliance with center and local authority safety regulations. Conduct safety briefings and audits.</p>
<p>Track project expenditures against budgets, review contractor payment applications, and report on financial status. Provide regular, clear progress updates to the Senior Operations Manager.</p>
<p>Manage the project snagging and defect rectification process. Ensure successful operational handover of completed projects, including the submission of as-built drawings and operation and maintenance manuals.</p>
<h4>Required skills to be successful</h4>
<p>3-5 years’ relevant experience in a shopping centre, mall, or real estate, especially with some background in Civil Defense Service, would be highly advantageous.</p>
<h4>What equips you for the role</h4>
<ul>
<li>University graduate in engineering, bilingual (English and Arabic speaking skills desirable)</li>
<li>Architect or civil background is a must</li>
<li>Experience in facility management, maintenance planning, and safety protocols</li>
<li>Strong organizational, budgeting, and project management skills</li>
<li>MBA in management or related field is preferred. MBA – PMP – FMP</li>
</ul>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational, and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region.</p>
<p>From origination, conception, development, sales, procurement, and construction of mega-projects to the leasing, operation, and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services, and enable partnerships to create true value to our customers throughout their entire experience with us.</p>
<p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed-use destinations: Dubai Festival City and Cairo Festival City.</p></p><p></p>
<p><h4>About Al-Futtaim Group</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>What you will do:</h4>
<ul>
<li>Develop and maintain detailed project plans, schedules, and budgets for all assigned works. Coordinate interdependencies between multiple concurrent projects and the center's daily operations.</li>
<li>Responsible for establishing SLAs and KPIs of the outsourced contractors and track performance levels of the contractor providing soft services against set KPIs and SLAs by routinely assessing performance against checklist, identifying defaults or shortcomings in service levels, and based on same prepare necessary report for management.</li>
<li>Directly manage relationships with tenant contractors and appointed vendors for fit-out, expansion, and renovation projects. Ensure all contractor activities comply with mall standards, regulations, and approved methodologies.</li>
<li>Ensure all projects have complete and approved documentation prior to commencement, including drawings, method statements, risk assessments, permits (NOCs), and insurance certificates. Maintain meticulous project files.</li>
<li>Conduct regular site inspections to monitor progress, quality of workmanship, and adherence to approved specifications. Proactively identify and resolve on-site issues.</li>
<li>Plan and execute all project works with a core focus on minimizing disruption to trading, customer experience, and center operations. Manage hoarding, signage, noise, and logistics effectively.</li>
<li>Be the on-site champion for HSE standards. Ensure all work is carried out in strict compliance with center and local authority safety regulations. Conduct safety briefings and audits.</li>
<li>Track project expenditures against budgets, review contractor payment applications, and report on financial status. Provide regular, clear progress updates to the Senior Operations Manager.</li>
<li>Manage the project snagging and defect rectification process. Ensure successful operational handover of completed projects, including the submission of as-built drawings and operation & maintenance manuals.</li>
</ul>
<h4>Required skills to be successful:</h4>
<ul>
<li>3-5 years’ relevant experience in a shopping centre/mall/real estate especially with some background in civil defense service would be highly advantageous.</li>
</ul>
<h4>What equips you for the role:</h4>
<ul>
<li>University graduate in engineering, bilingual (English and Arabic speaking skills desirable).</li>
<li>Architect or civil background is a must.</li>
<li>Experience in facility management, maintenance planning, and safety protocols.</li>
<li>Strong organizational, budgeting, and project management skills.</li>
<li>MBA in management or related field is preferred. MBA – PMP – FMP.</li>
</ul>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p>
<p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p></p><p></p>
<p><h4>Overview of the role</h4>
<p>The Customer Services Assistant - Cashier is responsible for providing excellent customer service at the checkout while ensuring transactions are processed accurately and efficiently. This role involves handling cash, checks, and electronic payments in accordance with established procedures, maintaining the checkout area, and representing the IKEA brand. Success in this position requires attention to detail, organizational skills, and a dedication to customer satisfaction.</p>
<h4>What you will do</h4>
<p><strong>Financial</strong><br>
Receive payments by cash, check, credit cards, vouchers, or automatic debits in accordance with standard operating procedures.<br>
Compute and record transactions, ensuring 100% accuracy for all register transactions.<br>
Count and record the float before trading begins and upon close of trading.<br>
Handle and ensure the safe custody of collected cash.</p>
<p><strong>Customers</strong><br>
Ensure that customers are attended to well, fulfilling their needs and expectations.<br>
Work efficiently and effectively to minimize queues at checkout areas.<br>
Maintain clean and orderly checkout areas.<br>
Ensure and maintain adequate stock of printed stationery at required stock levels.<br>
Represent the IKEA brand at the required level and maintain store standards.<br>
Improve customer service in the store and answer customer queries.</p>
<h4>Required skills to be successful</h4>
<ul>
<li>Effective communication skills to engage with customers and solve inquiries.</li>
<li>High level of accuracy in handling cash and processing transactions.</li>
<li>Flexibility and punctuality to handle shifts effectively.</li>
<li>Analytical skills for computing and recording transactions accurately.</li>
</ul>
<h4>What qualifies you for the role</h4>
<ul>
<li>High school diploma.</li>
<li>Commerce or accounting background is an advantage.</li>
<li>1-3 years of experience managing till transactions.</li>
<li>Familiarity with computer use.</li>
</ul>
<h4>About Al-Futtaim Group</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand, responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration, and integrity, Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement, and construction of mega-projects and the leasing, operation, and management of these projects after completion, Al-Futtaim Group Real Estate has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services, and enable partnerships to create true value to our customers throughout their entire experience with us.</p>
<p>Al-Futtaim Group Real Estate is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p>
<h4>About Al-Futtaim Malls</h4>
<p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p>
<p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million square feet of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar, and Zenata Mall, Morocco.</p>
<p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Malls’ deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p>
<h4>About Al-Futtaim Engineering & Technologies</h4>
<p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p>
<p>The Engineering arm operates in the UAE, Qatar, Saudi Arabia, and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure, and digital transformation.</p>
<p>The Technologies division provides complete business solutions to large, medium, and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions, and managed services.</p>
<p>These solutions are further complemented by services that include project management, installation, testing, commissioning, and after-sales maintenance contracts.</p></p><p></p>