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Fresh Graduates are Welcome. <br>Client Experience Agent:<br>The Mission: Enhance customer satisfaction by managing the seamless "client journey" from inquiry to inventory. Key Tasks: Customer engagement, problem-solving, inventory management, data entry, and active sales of products/services. Ideal for: Multi-taskers who enjoy a mix of administration, sales, and proactive client relationship building.<br>What We’re Looking For:<br>Education: Bachelor’s degree in Pharmacy, Biotechnology, or an equivalent medical background. Experience: 0–2 years (Entry-level candidates are highly encouraged!). Skills: Strong English proficiency, excellent communication, and a problem-solving mindset.<br>Send your CV if you're interested : Haidy.abdelhakim@groovymedspa.com
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<span></span><p><strong><span>Key Responsibilities:</span></strong></p><br>
<ul>
<li>Performs wet and instrumental analysis (HPLC, UV, GC, FTIR) of raw materials, in-process and finished products.</li>
<li>Performs physical testing and chemical analysis of Pharmaceutical Packaging Material.</li>
<li>Troubleshoots and resolves operations issues.</li>
<li>Prepares and standardizes volumetric solutions, reagents and indicators Internal calibration of instruments according to work instructions.</li>
<li>Validation of the assay methods of finished products.</li>
<li>Participates in validation of facilities and manufacturing processes</li>
</ul>
<p> <strong><span>Qualifications:</span></strong></p><br>
<ul>
<li>Bachelor’s degree in pharmacy or science with grade Very good.</li>
<li>Fresh Graduate</li>
<li>Fluency in English, both written and verbal</li>
<li>Excellent computer skills and data analysis knowledge.</li>
<li>Good documentation practice and technical writing</li>
</ul>
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<span>Description</span><br><span></span><p><span><span>CIB Egypt is pleased to announce that we are seeking qualified ITI 2026 graduates to fill various vacancies within the Information Technology, Security & Resilience Management, Data Science & Advanced Analytics, and Security Technology Risk. We invite interested candidates to fill an online application and submit their CVs.</span></span></p><br><p><span><span><strong><u>Important Notes:</u></strong></span></span></p><br><ul><li><span><span>The HR Team will review all online applications with the utmost diligence and consideration.</span></span></li><li><span><span>Candidates whose applications are shortlisted will be contacted for further discussions regarding their application.</span></span></li></ul><p><span>We encourage you to take advantage of this opportunity to advance your career with CIB. We look forward to receiving your application.</span></p><br><br> <br> <span>Qualifications</span><br><span></span><ul><li><span><span>ITI 2026 Graduates from all tracks can apply. </span></span></li></ul><br> </div>
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<p>Linehaul team in Egypt is currently handling All LHs between all FCs, SCs, FM, AMZL, VF sites, FM pickups fleet & people transportation. For all, previously mentioned categories, the team is acting as the main & only point of connection between internal & external customers.<br> A Linehaul program officer provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions.<br> An ideal candidate should have high vendor & stakeholder management skills, to be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time.<br> The candidate should have the intermediate understanding of Logistics, different miles and should be able to communicate clearly in the written and oral form.<br> A Linehaul Program Officer must possess a proactive mindset to identify and implement process improvements, demonstrating the drive and persistence to see initiatives through to completion.<br> The role demands steady and sustained integrity and ethical conduct in managing all aspects of linehaul operations, including daily operational management, financial oversight, network planning, scheduling, and carrier relations.<br> The ideal candidate will demonstrate impartial judgment, making decisions based on objective data and business requirements rather than personal preferences or relationships, while maintaining the highest standards of professional ethics to ensure optimal network efficiency and cost-effectiveness.<br>Key job responsibilities<br>Key job responsibilities<br> Responsibilities include, but are not limited to:<br>Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Last Mile, Sort Centers, First Mile, Retail, Fulfillment Centers, Seller Flex, Vendor Flex, Speed, Finance, Procurement, NOC)<br>Ability to pull data from numerous databases (using Excel, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed is a plus.<br>Develop and/or understand performance metrics to assist with driving business results.<br>Ability to scope out business and functional requirements for the Amazon technology teams who create and enhance the software systems and tools are used by LH team.<br>Must be able to quickly understand the business impact of the trends and make decisions that make sense based on available data.<br>Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered.<br>Work within various time constraints to meet critical business needs, while measuring and identifying activities performed.<br>Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings (bridges) and the variances to goals, and present these finding in a review forum.<br>Providing real-time customer experience by working in a 24*7 operating environment.<br>- Experience managing teams<br>- Experience with planning, performance metrics, and process improvement<br>- Experience in logistics<br>- Experience with data analysis<br>- Bachelor's degree in supply chain/logistics or related field<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div>
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<p>Overview The Procurement Sr. Analyst, Global Resins — Europe & Egypt will be a key member of PepsiCo’s Global Resin Category Procurement team, supporting PET Resin sourcing strategy execution across Europe and Egypt. Based in Egypt and reporting to Apolonia, this role will help manage operational category activities, supplier engagement, data analysis, and value-capture initiatives across PET resins (i.e virgin PET, recycled PET and alternative technologies), as well as PET resins feedstocks. The role will also support strategic initiatives such as Project Starboard, including RFPs, supplier analysis, market intelligence, and execution with local stakeholders. Responsibilities Support execution of PET Resin sourcing strategies for Europe and Egypt, partnering closely with Global Resin Procurement, local Procurement teams, Supply Chain, Finance, R&D, Legal, and other key stakeholders. Lead data analysis, data mapping, supplier benchmarking, cost modeling, volume analysis, and market intelligence to enable fact-based sourcing decisions and productivity opportunities. Help manage operational category activities, including supplier performance tracking, contract inputs, pricing formula validation, savings tracking, and preparation of business updates. Support Project Starboard and other strategic sourcing initiatives, including vPET and rPET RFIs/RFPs, bid analysis, supplier scorecards, negotiation preparation, and implementation follow-up. Engage with local stakeholders in Europe and Egypt to translate global category strategies into executable plans, ensuring alignment with business priorities, supply assurance needs, and sustainability goals. Develop and maintain tools, trackers, dashboards, and structured databases to improve visibility, simplify ways of working, and enable faster decision-making across the Global Resin Category team. Build and manage day-to-day relationships with strategic vPET and rPET suppliers, supporting commercial discussions, issue resolution, performance reviews, and continuous improvement opportunities. Identify and advance productivity, innovation, sustainability, and process improvement opportunities that capture value for PepsiCo while strengthening supplier partnerships and category resilience. Support PET resin feedstock soft tolling projects implementation in EMEA. Qualifications Bachelor’s degree in Procurement, Supply Chain, Engineering, Finance, Business, or related field; MBA or advanced degree preferred. Minimum 3 years of professional experience in Procurement, Supply Chain, Finance, Operations, or an analytical commercial role; experience in commodities, packaging, resins, recycling, or manufacturing is preferred. Strong analytical capability with ability to structure complex data, build models, identify insights, and translate analysis into clear business recommendations. Comfort working through ambiguity and complex situations with a bias for action, ownership, and follow-through. Strong communication and stakeholder management skills, with ability to influence across cultures, functions, and levels in a matrixed organization. Ability to support supplier negotiations, RFP analysis, market intelligence, productivity tracking, and executive-ready presentations. High integrity, strong business judgment, and ability to manage confidential commercial information appropriately. Advanced Excel and PowerPoint skills required; experience with Power BI, digital sourcing platforms, ERP systems, or procurement analytics tools preferred. Fluency in English required; Arabic and/or additional European languages are a plus. Desired Leadership Attributes Go-getter mindset: Proactively identifies what needs to be done, takes ownership, and drives work forward with urgency and accountability. Strategic curiosity: Seeks to understand market dynamics, supplier economics, sustainability trends, and business drivers behind category decisions. Collaborative execution: Works effectively with global and local teams to convert strategy into action and deliver measurable value. Innovation orientation: Looks for smarter ways to work, simplify processes, automate manual tasks, and improve visibility across the category. Resilience and adaptability: Navigates ambiguity, changing priorities, and complex stakeholder environments with professionalism and sound judgment.</p> </div>
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<span>Siemens Mobility (SMO) is the world’s leading provider of mobility solutions that enable the efficient, safe, and environmentally friendly transport of people and goods—helping to improve the quality of everyday life for millions worldwide. Motivated by innovation, we develop intelligent solutions for the growing digitalization of the transport sector. Our offerings include rail vehicles, rail automation, road traffic management systems, rail electrification, and services. In Egypt, Siemens Mobility is implementing the European safety standards “European Train Control System (ETCS) Level 1”. Spanning 950 km, this project is part of the broader Egypt National Railways Projects and aims to enhance the safety standards, increase the number of passenger trains, and boost freight capacity. Today, we are recruiting for a Digital Site Survey Analysis Working Student to join our team in Egypt. This is an excellent career opportunity for professionals looking to join a truly international team in one of the biggest projects of Siemens Mobility. What are my responsibilities? Review and validate digital site survey data for railway infrastructure projects, ensuring accuracy against engineering requirements and design standards. Analyze survey deliverables and identify discrepancies between surveyed site conditions and existing design documentation. Update and maintain engineering drawings using AutoCAD in alignment with project specifications. Support the preparation of signaling design inputs and contribute to the development of technical documentation for interlocking solutions. Collaborate with experienced signaling engineers and survey teams to resolve data-related issues and ensure project continuity. Assist in organizing and maintaining engineering records, databases, and project documentation to support efficient project delivery. What do I need to qualify for this job? Currently enrolled in a Bachelor's degree program in Electrical Engineering, Civil Engineering, Transportation Engineering, Railway Engineering, or a related technical discipline. Demonstrate solid working knowledge of AutoCAD and the ability to read and interpret technical drawings and engineering documentation. Apply strong analytical skills and a keen attention to detail in reviewing complex engineering data. Utilize proficiency in Microsoft Office applications to support documentation and reporting tasks. Communicate effectively in English within a multicultural, international engineering environment. Possess a basic understanding of railway signaling systems, interlocking principles, and railway infrastructure elements such as tracks, switches, signals, and routes — considered a plus. What else do I need to know? As a world leader in developing and producing the most advanced technologies, we improve lives and further human achievements worldwide, while also protecting the climate - all thanks to our employees. Working with us, you have the foundation to develop personally and professionally. We give you the chance to do something significant, that benefits society and human progress. We give you the chance to create a difference. At Siemens we are always challenging ourselves to build a better future. We need the most innovative and diverse Digital Minds to develop tomorrow ‘s reality. Find out more about the Digital world of Siemens here: www.siemens.com/careers/digitalminds Diversity at Siemens is our source of creativity and innovation. Having different types of talent and experiences makes us more ambitious and better prepared to respond successfully to the demands of the Society. Therefore, we value the candidates that reflect the Diversity that we enjoy in our Company. Please find more information at www.siemens.com We are looking forward to receiving your online application. Please note: Only complete applications can be considered in the selection process.</span> </div>
Company Overview:<br>Dar, the founding member of the Sidara group, is an international multidisciplinary consulting organization specializing in engineering, architecture, planning, environment, project management, facilities management, and economics. Sidara operates in 60 countries with 20,500 professionals, Dar connects people, places, and communities through innovative solutions to the world's most complex challenges. We deliver projects from inception through completion, embracing challenges to empower communities worldwide. Learn more at www.dar.com.<br>Job Summary:<br>The Mid-Level Data Acquisition Engineer is an IoT/OT software engineer who independently delivers data acquisition integrations across building automation, industrial, and IoT environments, developing protocol connectors in Python, deploying and commissioning our edge data-acquisition platform in client and lab environments, and ensuring reliable, high-quality data ingestion.<br>Responsibilities:<br>Implement and extend protocol connector functionality (BACnet/IP, Modbus TCP/RTU, OPC-UA, MQTT, SNMP, REST) in Python, following the team's architecture and coding standards. Configure and optimize device discovery, polling strategies, subscriptions, batching, retries, and data transformation logic. Deploy and configure the Para Edge runtime, Docker-based services, and Kepware gateways in client and lab environments. Validate networking prerequisites (firewall rules, VLAN segmentation, DNS, NAT, routing) and troubleshoot protocol and communication issues using packet captures and device diagnostics. Lead standard commissioning activities: device discovery, ingestion verification, and mapping/metadata validation (tag naming, units, schemas, timestamps). Implement and maintain data-quality checks (freshness, completeness, correctness, schema compliance) and monitor connector health through dashboards and alerts. Execute OTA updates, manage container lifecycles, and verify runtime stability. Develop Python automation for configuration generation, mapping validation, deployment checks, and regression testing; write unit and integration tests for owned components. Produce clear deployment documentation, troubleshooting guides, and integration notes.<br>AI-Driven Engineering: AI is an integral part of our software development process and is expected to be used daily. The Mid-Level Data Acquisition Engineer should be comfortable using AI-powered engineering tools to assist with connector development, automation, debugging, testing, documentation, code reviews, and technical research. AI-generated outputs must always be validated to ensure they meet security, quality, reliability, and maintainability standards. <br>Requirements:<br>3–5 years of experience in software engineering, IoT/OT integration, smart buildings, or industrial systems. Solid Python engineering skills for production services and automation (beyond scripting). Hands-on experience with at least two of: BACnet/IP, Modbus TCP/RTU, OPC-UA, MQTT in real deployments. Good working knowledge of Linux, Docker, and edge/gateway environments; familiarity with IoT gateways such as Kepware. Strong networking fundamentals (TCP/IP, VLANs, firewalls, routing) and the ability to troubleshoot connectivity and data-transmission issues independently. Familiarity with Building Management Systems (BMS) and both IT and OT data sources. Experience with Git/Git Hub, CI/CD, and automated testing (pytest or similar). Daily, fluent use of AI-assisted engineering tools. Strong documentation skills; excellent problem-solving, attention to detail, and ability to work collaboratively with clients and cross-functional teams.<br>Nice to Have:Messaging systems (MQTT brokers/Rabbit MQ), time-series and document databases (Influx DB, Mongo DB), observability tooling (Grafana, Prometheus). Cloud familiarity (Azure preferred; AWS/GCP welcome) and relevant certifications (Azure Fundamentals/Administrator, AI-engineering credentials such as Anthropic Claude tracks). Exposure to OT security standards (ISA/IEC 62443).<br><br>** While we carefully review all applications, only candidates meeting the specified requirements will be contacted for further consideration. We appreciate your understanding and thank you for your interest.
Location: Nasr City, Cairo (on-site, minutes from City Stars) | Type: Full-Time | Department: Technical Support / Solutions Engineering About the Role Silicon21 is a leading regional value-added distributor of digital imaging and document management solutions, and an official partner of global brands including RICOH. We're looking for a Software Support & Solutions Analyst to be the technical backbone between our software platforms and the clients who rely on them daily. This is a hands-on, problem-solving role — not general IT helpdesk. You'll own the full lifecycle of software-related issues for our document/imaging solutions clients: configuration, troubleshooting, testing, training, and long-term technical support. You'll manage multiple client accounts simultaneously, so strong organization and the ability to prioritize under pressure matter just as much as technical skill. What You'll Actually Be Doing Software Configuration & Implementation Configure and set up software platforms for new and existing clients based on their specific environment and requirements Perform initial system setup, license activation, and integration with client hardware (printers, scanners, document management systems) Validate configurations through structured testing before handing off to the client Troubleshooting & Technical Support Diagnose software issues reported by clients — connectivity errors, configuration conflicts, driver/software compatibility issues, performance problems Reproduce reported issues, isolate root cause, and apply fixes or escalate to vendor/product teams when needed Manage and prioritize a queue of active support tickets across multiple clients at the same time, keeping each client informed of status Document recurring issues and known fixes to build an internal knowledge base Client-Facing Technical Work Conduct on-site visits across Cairo when remote troubleshooting isn't enough to resolve the issue Deliver hands-on training sessions to client end-users and administrators on how to use the software correctly (reduces repeat tickets) Walk clients through updates, new features, or workarounds in a way that's clear even for non-technical users Build long-term relationships with client technical contacts so you become their trusted go-to person Collaboration & Reporting Work closely with the Sales team to understand new client environments before onboarding, flagging potential technical risks early Coordinate with vendor technical support (RICOH and other partner brands) on complex or unresolved issues Keep internal records updated: ticket logs, client configuration notes, resolution history What You Need to Bring Required:2+ year of experience in software support, technical support, software implementation, or a similar hands-on technical role Strong troubleshooting mindset — you investigate root causes, not just symptoms Comfortable working with software configuration, basic networking concepts (IP addresses, drivers, connectivity), and client-server setups Ability to manage multiple open issues/clients at once without losing track of priorities Clear communicator who can explain technical concepts to non-technical people, calmly and patiently Based in or near Nasr City, Cairo, with flexibility for local client visits Nice to have:Familiarity with printing/document management software, drivers, or imaging hardware ecosystems Basic understanding of databases or system integrations Experience delivering end-user training or technical walkthroughs Bachelor's degree in Computer Science, IT, or a related field (not required if experience speaks for itself) What We Offer???? Very competitive salary???? Performance bonus???? Comprehensive medical insurance???? Nasr City office, right next to City Stars — easy commute???? Real growth path into solutions architecture and technical consulting, working directly with globally recognized brands
Amtar Engineering Solutions Company is hiring an AI & Workflow Automation Specialist for its Alexandria office.<br>This is a client-facing solutions role focused on construction, engineering, building materials, and their business workflows. Its primary purpose is to help external clients improve departmental performance, automate repetitive work, develop dependable workflows, and apply AI safely across their operations. The specialist will also improve Amtar's internal systems until the company reaches a strong operating milestone and can use those proven capabilities to serve clients more effectively.<br>Responsibilities<br>• Lead discovery with external clients to understand operational problems, repetitive work, bottlenecks, control gaps, data flows, and measurable improvement opportunities.• Map workflows by company, department, function, and role across design, BIM, tendering, estimation, quantity surveying, document control, procurement, contracts, materials, projects, finance, recruitment, sales, lead intake, customer service, and reporting.• Design and implement reliable client solutions using workflow platforms, APIs, scripts, databases, and approved AI services.• Develop department-specific assistants, automations, review systems, dashboards, document workflows, and decision-support tools that improve speed, quality, traceability, and control.• Build document-processing workflows for classification, extraction, comparison, summarization, quality checks, and routing.• Connect approved tools such as email, cloud storage, spreadsheets, forms, CRM and ERP systems, dashboards, project platforms, procurement systems, and internal databases.• Turn recurring client needs into reusable solution patterns without exposing one client's data, access, or confidential operating methods to another.• Create human-review gates for high-risk decisions, external communications, commercial commitments, and sensitive data.• Develop monitoring, logging, exception handling, retry logic, documentation, and rollback procedures.• Test output quality, data accuracy, security, permissions, cost, and failure behavior before deployment.• Prepare solution scopes, process maps, implementation plans, user guides, training, handover packages, and measurable before-and-after performance reports.• Work with commercial and technical teams to estimate effort, define deliverables, support proposals, and explain solutions credibly to clients.• Train client and Amtar team members and support adoption of approved workflows.• Improve Amtar's own operating workflows through controlled pilots, then use verified lessons to strengthen external client delivery.• Maintain strict client separation, confidentiality, least-access permissions, auditability, and safe handling of company and client data.<br>Requirements<br>• Bachelor's degree in Computer Science, Information Systems, Engineering, Data, Automation, or a related discipline, or equivalent demonstrable experience.• At least three years of relevant automation, software-integration, business-systems, applied-AI, or workflow-consulting experience.• Demonstrable production work using workflow automation, APIs, scripting, or system integrations.• Practical experience with tools such as n8n, Make, Zapier, Python, Java Script, REST APIs, webhooks, OCR, document extraction, or comparable technologies.• Good understanding of LLM limitations, data privacy, access control, testing, logging, and human approval gates.• Ability to analyse a client's department or role, convert operational needs into a clear solution scope, and deliver a maintainable workflow.• Professional Arabic and professional English, written and spoken.• Strong process analysis, documentation, troubleshooting, client presentation, and stakeholder communication.• Current residence in Alexandria and ability to work full-time on-site.• Experience automating construction, engineering, building-materials, procurement, contracting, project, or professional-services workflows is strongly preferred.• Experience delivering solutions to external clients is preferred.• Experience on Saudi or GCC projects is preferred.
Job Summary<br>We are looking for an Automation & Integration Specialist with at least two years of hands-on experience in building, maintaining, and troubleshooting business automation workflows. The ideal candidate should have practical experience with n8n, Microsoft Power Automate, Zapier, or similar automation platforms, along with a solid understanding of APIs, webhooks, JSON, authentication methods, and system integrations. Experience with SAP APIs, particularly SAP Business One or SAP S/4HANA, or experience with other ERP systems is highly preferred.<br>Key Responsibilities<br>- Design, develop, test, and maintain automated workflows using n8n, Microsoft Power Automate, Zapier, or similar platforms.- Integrate ERP systems with internal and external applications using REST APIs, OData services, SOAP services, and webhooks.- Build integrations between SAP or other ERP systems and applications such as email, Microsoft Teams, databases, portals, and third-party platforms.- Work with JSON and XML payloads, including data mapping, transformation, validation, filtering, and aggregation.- Implement API authentication using OAuth 2.0, API keys, Basic Authentication, tokens, and session-based authentication.- Implement reliable error handling, retry mechanisms, logging, alerting, workflow monitoring, and duplicate prevention.- Monitor production workflows and investigate integration or data-processing failures.- Troubleshoot API errors, data-mapping issues, authentication failures, and workflow performance problems.- Optimize workflows to improve reliability, performance, maintainability, and API consumption.- Support testing, deployment, production monitoring, and incident resolution.- Create and maintain technical documentation for workflow logic, API endpoints, field mapping, credentials, configuration, and deployment<br>Requirements.- Collaborate with SAP, ERP, functional, development, and business teams to understand requirements and convert them into automated solutions.- Follow proper change-management, documentation, and version-control practices.<br>Required Qualifications<br>- Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field.- Minimum of two years of relevant experience in workflow automation, system integration, API development, or a similar role.- Hands-on experience with at least one of the following platforms: - n8n - Microsoft Power Automate - Zapier- Strong understanding of REST APIs, webhooks, HTTP methods, status codes, pagination, and API rate limits.- Good knowledge of JSON and data transformation.- Experience using API testing tools such as Postman.- Good understanding of API authentication and integration security.- Ability to troubleshoot complex workflows and identify the root cause of failures.- Good English communication and technical documentation skills.<br>Preferred Qualifications<br>- Experience integrating with SAP Business One or SAP S/4HANA.- Familiarity with SAP Service Layer, OData APIs, SAP Business One Integration Framework, or S/4HANA APIs.- Previous experience with ERP processes such as sales, purchasing, inventory, accounting, logistics, and delivery operations.- Experience with Microsoft 365 services, including Outlook, Teams, Share Point, and Excel.- Knowledge of SQL databases.- Basic knowledge of Java Script or Type Script for custom workflow logic.- Familiarity with Git or another version-control system.- Experience with production monitoring, logging, and alerting solutions.<br>Key Competencies<br>- Strong analytical and problem-solving skills.- Attention to detail, especially when working with financial and ERP-related data.- Ability to understand end-to-end business processes.- Ability to manage multiple workflows, integrations, and priorities.- Ownership and accountability for production workflows.- Clear communication with technical and non-technical stakeholders.- Willingness to learn new platforms and integration technologies.<br>Experience<br>Minimum: Two years of relevant experience.
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<p><b>Egypt Commercial IT Director (Head of IT)</b></p><br><br><p>Role Summary</p><br><br><p>The Egypt Head of IT / Commercial IT Director is the senior country IT leader and single point of contact for all IT-related matters to the local business. The role translates global, regional and MEA strategies into market execution while aligning the country agenda to the new IT transformation priorities: product and platform ownership, speed and agility, responsible AI adoption, reusable technology capabilities, operational observability, and simplification for value. The Director is accountable for technology strategy, delivery, governance, risk, service reliability and adoption that enable commercial growth, customer engagement, productivity and business technology transformation in Egypt.</p><br>Key Responsibilities<ul><li>Strategy, country leadership and business partnership: Lead the Egypt Commercial IT strategy, roadmap and investment agenda as a member of the Country Senior Leadership Team. Advise business leaders on technology-enabled opportunities, risks and trade-offs, and ensure IT remains the trusted local entry point for all market technology matters.</li><li>Product and platform ownership: Establish clear ownership for country products, platforms and technical capabilities, clarifying the role of product owners, platform owners and business stakeholders. Drive lifecycle management, prioritization, value realization and adoption across commercial and cross-functional platforms.</li><li>Speed, agility and simplification for value: Lead with pace and comfort in uncertainty, simplifying processes and technology choices to improve speed, agility and business value rather than reducing complexity for cost alone. Remove duplication and focus scarce capacity on the highest-value priorities.</li><li>Business outcomes and portfolio value: Translate business goals into an integrated portfolio of technology initiatives, delivering measurable outcomes in revenue growth, productivity, customer engagement, operational efficiency and cost optimization. Track benefits realization and ensure technology investments directly support brand, key account, field force and channel strategies.</li><li>AI adoption and automation: Accelerate responsible adoption of AI, automation and data-enabled use cases in commercial and enabling functions. Champion the ambition for IT to be a benchmark for AI adoption while ensuring appropriate governance, privacy, security and change management.</li><li>Forward-deployed engineering and reusable APIs: Partner closely with business teams to shape practical technology solutions, applying forward-deployed engineering principles where appropriate. Promote reusable APIs, integration patterns and shared capabilities so local solutions can scale and be reused rather than rebuilt.</li><li>AIOps, observability and service excellence: Strengthen service management, observability, proactive monitoring, incident response and continuous improvement. Use data-driven operations and AIOps practices to improve reliability, performance, user satisfaction and business continuity.</li><li>Data, security and compliance: Ensure adherence to global and local data privacy laws, compliance standards, cybersecurity protocols and audit requirements. Partner with Compliance, Legal, Information Security and Quality to remain audit-ready and regulatorily aligned.</li><li>Architecture, integration and local innovation: Maintain alignment with enterprise architecture, standards, cloud governance and integration patterns while enabling local innovation where justified by value, risk and scalability. Balance global platform consistency with market-specific needs.</li><li>Team leadership and capability building: Build, lead and develop a high-performing Egypt IT team. Reinvest in the team's skills for the world of AI, product/platform ways of working, data literacy, engineering discipline, delivery excellence and continuous improvement.</li><li>Stakeholder engagement, change and adoption: Maintain strong collaboration with global and regional IT, Commercial leadership and cross-functional stakeholders. Communicate clearly on strategy, roadmaps, risks, dependencies and outcomes; lead change management to drive adoption and sustained business value.</li><li>Financial management, governance and risk: Plan and manage IT budgets with strong financial governance. Optimize resource allocation, vendor management, contracts and commercial terms; oversee IT risk management, business continuity, disaster recovery and service governance for Egypt.</li></ul>Qualifications<ul><li>Education: Bachelor's degree in STEM (Science, Technology, Engineering or Mathematics). MBA or relevant postgraduate qualification is desirable.</li><li>Experience: 12+ years of progressive experience in IT roles, including 3+ years in leadership positions within multinational organizations, ideally in life sciences, healthcare or another regulated industry.</li><li>Product and platform leadership: Proven experience with product/platform operating models, product ownership, platform lifecycle management, prioritization and value tracking.</li><li>AI, data and automation: Strong understanding of AI-enabled business use cases, automation, analytics, data governance and responsible adoption in commercial or enterprise settings.</li><li>Agile delivery and ambiguity: Track record leading large-scale programs and transformations with modern delivery practices, agile ways of working, and the ability to make progress despite uncertainty.</li><li>Integration, architecture and APIs: Understanding of enterprise architecture, cloud governance, integration patterns and reusable API-led delivery.</li><li>Service excellence and observability: Familiarity with ITIL, service management, AIOps, observability, proactive monitoring, incident response and business continuity practices.</li><li>Governance, security and compliance: Strong grasp of data privacy, cybersecurity, identity and access management, SDLC/SLC, validation practices, ISO standards and audit readiness in local and global contexts.</li><li>Executive presence: Strong influencing, advisory and communication skills with the ability to engage senior leaders, challenge constructively and drive decisions.</li><li>People leadership: Demonstrated experience leading, coaching and developing teams in complex, matrixed environments, including both direct teams and cross-functional delivery teams.</li><li>Financial acumen: Experience planning and managing budgets, vendor ecosystems, contracts, commercial terms and benefits tracking.</li><li>Language: Fluency in English and Turkish.</li></ul>Preferred / Advantageous<ul><li>Experience in pharma, life sciences, healthcare or another regulated, highly matrixed environment.</li><li>Hands-on exposure to global enterprise platforms such as CRM, analytics, data platforms, content management and marketing automation.</li><li>Proven success scaling AI-enabled, automation, analytics or digital product/platform capabilities in commercial settings.</li><li>Exposure to forward-deployed engineering, internal platforms or reusable API and product patterns.</li><li>Prior in-country IT leadership as the local accountable owner for IT service, risk, stakeholder management and business partnership.</li></ul>What You'll Bring<ul><li>A country leadership mindset, with accountability for being the trusted single point of contact for technology matters in Egypt.</li><li>Comfort operating with uncertainty while creating speed, agility and clarity for the business.</li><li>A product-and-platform orientation, with focus on reuse, lifecycle ownership, adoption and measurable value.</li><li>A practical approach to simplification: simplifying for value, speed and agility rather than cost alone.</li><li>A passion for reinvesting in technology talent and building confidence in AI-enabled ways of working.</li></ul><p><b>Date Posted</b></p><br>13-أغسطس-2026<p><b>Closing Date</b></p><br>30-سبتمبر-2026<p>AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.</p><br> </div>
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<b>Position Summary</b><br>Location <br> <br> Egypt Delivery Center <br><strong> Connect to your career at Deloitte. </strong><br><strong> Deloitte </strong> , established globally in 1845, is the world's largest and leading professional services firm, providing audit and assurance, tax, consulting, financial advisory, and risk advisory services to public and private clients spanning multiple industries. We are present in more than 150 countries, and as the world's largest management consulting business, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation. <br> Deloitte innovation hub (DIH) is a strategic initiative/priority established to support our ambition to become the leading business transformation partner of choice for our clients and to expand and scale our delivery footprint across EMEA. With access to a scaled, diverse, highly skilled, motivated, and engaged workforce, DIH is delivering complex technical solutions for clients' most complex business problems, across Portfolios that include 'Strategy & Transactions', 'Customer', 'Engineering, AI & Data, 'Enterprise, Technology & Performance' and 'Cyber'. DIH is aiming to become the destination for top talents in Egypt for a long, exciting career. <br> We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action. <br><strong> Connect to your opportunity. </strong><br> Ready to launch your career at the intersection of product engineering and cutting-edge technology? Deloitte is seeking a Junior or Experienced Graduate to join our Supply Chain "Product Engineering and Development" practice in Cairo. This is an exciting opportunity for ambitious graduates to dive into tech-enabled projects, with a strong focus on implementing Product Lifecycle Management (PLM) for leading clients across the globe. You'll play a vital role in driving digital transformation, particularly within the consumer and engineering, resources and industrials industries, optimizing product engineering and development and delivering tangible impact from day one. <br>You'll collaborate with a dynamic team of experienced engineers and tech specialists, learning to analyze complex product engineering and development processes, identify areas for innovation, and design smart solutions. This hands-on role means working directly with clients, translating their operational challenges into opportunities for efficiency and growth through advanced systems. If you're eager to make a real difference and shape the future of product engineering and development, this is your chance to learn, grow, and contribute. <br><strong> Connect to your skills and professional experience. </strong><br><strong> You need: </strong><br><ul><li> A Bachelor's degree in an engineering field (e.g., Pharmaceuticals, Bio Engineering, Computer Science, Chemical Engineering, Mechanical Engineering, Biomedical Engineering, or a related discipline), with graduation in 2024 or 2025. </li> <li><strong> 0 - 3 years of professional experience </strong> in a technical or techno-functional role, ideally within product engineering and development, data analytics, or consulting. </li> </ul><ul><li> Any exposure to PLM functional testing, including the development of automated test scripts and execution frameworks to support high-quality system delivery. </li><li> A strong academic record. </li><li> Proficiency in English, both written and spoken, is essential. </li><li> A demonstrated strong interest in the industrial products, consumer or energy, resources and industrials industries, ideally with relevant coursework, projects, or internships. </li><li> An eagerness to learn about engineering and manufacturing processes, information systems, and data analytics in an operational context. </li><li> Being passionate about the latest technology trends and developments. </li><li> Excellent analytical and problem-solving skills. </li><li> Strong communication and interpersonal skills, with the ability to articulate ideas clearly. </li><li> A proactive attitude and the ability to work effectively in a collaborative team environment. </li></ul><br><strong> Preferred Skills: </strong> <br><ul> <li> Exposure to Product Lifecycle Management (PLM), Manufacturing Execution Systems (MES), supply chain, or factory automation concepts, gained through academic or practical experience. </li> <li> Experience with leading PLM platforms such as Siemens Teamcenter, PTC Windchill, Dassault Systèmes ENOVIA/3DEXPERIENCE, or other enterprise PLM solutions </li> <li> Experience using data analysis and AI tools (e.g., Excel, Python, R, or GenAI) to derive insights from structured or unstructured data in academic or project settings. </li> <li> Data management principles and core information technology concepts, with the ability to apply them in an enterprise context. </li><li>Experience in configuration, testing and deployment process automation (experience with: RedHat, Python, Java automation scripts).</li></ul><br><strong> Required Software Skills </strong><br><ul><li> Proficiency in Microsoft tools (Word, Excel, PowerPoint, Outlook, OneNote, OneDrive, Teams). </li></ul><br><b>Connect to your service line - Technology & Transformation.</b><br> Distinctive thinking, deep expertise, and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we'll make an impact that matters. <br><strong> Connect to your Industry. </strong><br> "What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte's clients include many of the world's largest organizations; I wanted to be part of a team that made a difference that I could be proud of." <br> -Dan, T&T <br><strong> Our commitment to you </strong><br> Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. <br> We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for. <br> Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world-class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead. <br><strong> Connect to your next step </strong><br> A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you'll experience a purpose you can believe in and an impact you can see. You'll be free to bring your true self to work every day. And you'll never stop growing, whatever your level . <br> Discover more reasons to connect with us, our people and purpose-driven culture at Deloitte middle east careers.<br> </div>
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<p>At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.</p><br>The Position<p>The mission of the Patient Care Country Expert is to deliver a seamless, positive experience for customers across multiple communication channels. Dedicated to efficiently resolving service requests and incidents, the Patient Care Advisor ensures proper classification, assignment, tracking, documentation, and follow-up to guarantee a satisfactory resolution.</p><br><p>By driving customer satisfaction through key performance indicators, the Patient Care Country Expert supports the leader with the internal and external teams to offer robust technical and medical support, manages adverse events and product complaints with high-quality customer service, and adheres to organizational, client, and regulatory guidelines. Committed to continuous development through necessary training, tools, and resources, the Patient Care Country Expert consistently delivers value to the team while operating with a global perspective and leveraging best practices.</p><br><p>The Patient Care Country Expert is reporting to the Customer Care Team Manager or other Customer Care Leader and is responsible for the technical, analytical and operational support of the area and coordinating country related topics. She/He could assist the leader in people management daily tasks and take over deputy functions in case of leader absence. Additionally is providing excellent customer front-line assistance through a variety of channels and technology to patients and customers related to Products and Digital Solutions commercialized by Roche, understanding their needs and following all the systems and procedures established.</p><br><p><b>Key Accountabilities:</b></p><br><ul><li><b> Leadership and Team Support</b></li></ul><ul><li>Provide constructive feedback and coaching on technical and behavioral issues in partnership with the advisor’s leader or Supplier Operations Manager;</li><li>Inspire and motivate the team by leading by example;</li><li>Support leaders in quality-related topics and audit preparation;</li><li>Assist in the recruitment process, including interviewing and initial candidate selection with People & Culture (P&C);</li><li>Proactively support leaders in specific country-related topics, including country meetings, operational process implementation, and task distribution among advisors;</li><li>In the leader’s absence, ensure the efficient running of daily operations;</li><li>Communicate operational topics to the team and provide necessary follow-ups;</li><li>Manage administrative team tasks such as holiday requests and absences.</li></ul><ul><li><b>Country-Specific Expertise</b></li></ul><ul><li>Act as the first point of contact for country-specific questions, escalating requests to leaders when necessary;</li><li>Monitor and analyze KPIs, ensuring country procedures are correctly applied and identifying training needs;</li><li>Provide training on country-specific topics and procedures to new advisors, and offer refresh training as needed;</li><li>Maintain and update the knowledge base on country-related topics, informing advisors accordingly;</li><li>Take ownership of adapting global processes to local markets by staying up-to-date with changing regulations and legal frameworks;</li><li>Proactively propose improvements to existing workflows based on country-specific knowledge and insights.</li></ul><ul><li><b>Customer Interaction and Support</b></li></ul><ul><li>Handle escalated customer interactions and provide exemplary solutions;</li><li>Address complex technical and marketing-oriented customer requests via phone and in writing;</li><li>Process complaints in alignment with internal quality guidelines and regulatory provisions;</li><li>Work with inbound workflow objects and manage customer-specific data in the CRM system in real-time.</li></ul><ul><li><b> Continuous Improvement and Knowledge Management</b></li></ul><ul><li>Assist in coordinating continuous improvement plans and conducting deep dive analysis of customer feedback;</li><li>Create, modify, and keep the data basis updated for the customer experience organization;</li><li>Act as a coach or mentor for technical and process-related topics for the members;</li><li>Serve as the primary point of contact for knowledge transfer during new demand transitions;</li><li>Work closely with the Trainer and QA Team and Leadership to foster a knowledge-sharing culture by organizing regular knowledge transfer workshops and webinars;</li><li>Lead efforts to develop and maintain documentation on best practices, ensuring the team stays aligned with industry trends and internal benchmarks.</li><li>Process Improvement and Technical Expertise</li><li>Actively participate in process improvement, innovation, and resolution of complex technical issues;</li></ul><ul><li>Support service review data analytics and proactively communicate with stakeholders about changes and potential issues;</li><li>Develop and help establish training modules for continuous learning.</li></ul><p><b>Key skills:</b></p><br><ul><li>Fluent in corresponding supported country language needed ( Arabic ) and English; any other relevant language is a plus;</li><li>Consolidated knowledge of Products and Digital Solutions commercialized by Roche preferred;</li><li> Role model in IT navigation skills – fast learner in new technologies;</li><li>Role model in listening and communication skills;</li><li>Understands what motivates people to perform at their best;</li><li>Is inspirational and helps creating a motivated team, through feedback and recognition;</li><li>Can clearly convey objectives & expectations to other team members;</li><li>Understands a broader business perspective and stands behind decisions that have been made;</li><li>Has shown over the years a proactive attitude and genuine interest in leading people suggesting improvements, active participation in meetings, creating a positive team spirit, giving constructive feedback to peers and management;</li><li>Analytical and experience with KPI and building reports;</li><li>Excellent customer orientation and service mindset;</li><li>Bachelor degree or equivalent professional experience will be a plus, minimum of 3-5 years of experience in customer care or similar professional work environment;</li><li>Works with autonomy and flexibility, always with a team work attitude;</li><li>Multi-tasking, agile skills and flexible to adapt to changes;</li><li>Contributes with a positive spirit to a pleasant working environment;</li><li>Always willing to learn and grow with an attitude to go beyond (in a humble manner);</li><li>Proven ability to make quick and effective independent decisions;</li><li>Ability to develop deep product and/or service knowledge;</li><li>Engagement with our customer care organization and open to continuous improvement and learning;</li><li>Schedule flexibility required. May be assigned a schedule that includes evenings, nights, weekends, and/or holidays.</li></ul>Who we are<p>A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.</p><br><p><br>Let’s build a healthier future, together.</p><br><p><b>Roche is an Equal Opportunity Employer.</b></p><br> </div>
<p><b>Job Purpose</b></p><p>SME Base and Retention Marketing supervisor plays a vital role in supporting SME segment evolution, revenue growth, solutions penetration, and retention of existing customer. It is necessary to have a good interpersonal and communication skills that allows him/her to build effective relationships with customer care, technical, pricing, PM & sales teams, along with improving business performance. He/she should also proactively identify potential problems and ensure that the situations are resolved as quickly as possible, keeping the management informed and provided them with the solutions taken. He/she primary goal is to ensure customer’s satisfaction, loyalty and to repeat business.
oversee and improve the overall satisfaction and experience of customers within the telecom industry. This role involves understanding customer needs, managing and supporting sales KPI’s, and implementing strategies to enhance the quality of interactions between the company and its customers.
</P><p><b>Report To Position Name</b></p><p>Projects activities, Delivery & Execution\:
•Monitor and analyze corporate SME segment’s performance data and KPI’s, develop and execute projects to better reach the target market and boost revenues and retain clients.
•Deliver the necessary reporting requirements of every new launch
•Focus on developing new creative initiatives relevant to SME segment base to help achieve segment KPI’s
•Ownership of the new products/ initiatives focusing on all quality aspects throughout the product execution lifecycle starting from analysis, research then developing Presentations for management approval
•Ensuring project implementation, covering “customer handling, managing accounts, selling process, scripts, key selling points, channels fulfilment, launch plan, communication, post assessments & product development after launch
•Work closely with project management to ensure smooth execution of new projects
Base & Retention Activities\:
•Collaborate with the sales (TAM Team) after the handover from the incubation team,, ensuring a smooth handover, and quality of account management.
•TAM & Customers care departments to facilitate retention and growth of existing accounts based on the customers’ profiling, requests and market demands.
•Designing of daily/weekly/monthly analytical reviews on the Base & revenues trends, dash boards & competition.
•Responsible for development of The “Retention Programs” intended to maximize” base activity, base satisfaction.
•Develop offers & solutions to evolve, grow, solutions, and retain accounts.
•Undertake initiatives to retain Suspended lines.
•Enhance enterprise customer experience with all touch points after the handover from Incubation to TAM teams.
•Attend UAT and ensure best in class customer experience in launched value proposition
•Handle customized offers requested by sales (corporate accounts)
•Responsible to take an active role in the annual marketing plan with respect to the revenue growth, retention, and solutions penetration to achieve preset company KPIs.
•Define segmentation criteria needed to build the segments to be targeted with the verticals model including overall usage, data usage, ARPU , industry…etc
Monitoring, reporting & Analysis for segment performance KPI’s
•Executive reporting to CBO
•Weekly performance analysis
•Monthly segment reviews
•Pre and post-launch assessments for new launched projects
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<span>Description</span><br><span></span><p><strong><u>Job Purpose:</u></strong></p><br><p>Manage the Early Warning framework and ensure proper development of the early warning processes and ensuring timely identification of emerging risks. The role involves bridging strategic directives from the Head of Early Warning with the executional efforts of Senior Analysts and Analysts, driving actionable insights to protect the bank's consumer portfolio.</p><br><p><strong><u>Job Description:</u></strong></p><br><p>1.Guide the execution of the Early Warning framework, ensuring timely delivery of high-quality analyses and reports.</p><br><p>2.Act as a liaison between the Head of Early Warning and the analytical team, translating strategic directives into actionable plans and monitoring their execution.</p><br><p>3.Monitor the effectiveness of Key Risk Indicators (KRIs) and Early Warning Signals (EWS), ensuring their alignment with evolving portfolio dynamics.</p><br><p>4.Review and validate heatmaps, dashboards, and portfolio analyses prepared by the team, ensuring accuracy and relevance.</p><br><p>5.Lead the periodic review and refinement of Early Warning triggers to adapt to changes in customer behaviour and market conditions.</p><br><p>6.Manage the development and validation of predictive models, scenario analyses, and stress-testing frameworks.</p><br><p>7.Present consolidated findings and insights to the Risk management team, highlighting potential risks and recommending pre-emptive actions.</p><br><p>8.Ensure delivering actionable recommendations derived from behavioural, transactional, and macroeconomic data.</p><br><p>9.Work closely with the Policy, Collections, and Strategic Analytics Teams to integrate Early Warning insights into broader risk management practices.</p><br><p>10.Collaborate with IT and Data Science teams to enhance data accessibility, automation, and the efficiency of early warning tools.</p><br><p>11.Coordinate with the Collections Strategy team to develop preemptive action plans for high-risk segments.</p><br><p>12.Contribute to the ongoing enhancement of the Early Warning framework by identifying gaps, proposing new methodologies, and leveraging advanced analytics.</p><br><p>13.Support the Head of Early Warning in designing new risk mitigation strategies and operational initiatives.</p><br><p>14.Manage the emerged Unlikely to Pay portfolios, provide detailed analysis on accounts classifications and provide recommendations to allow faster and more effective management of those portfolios.</p><br><p><strong>Policies, Processes and Procedures</strong></p><br><p>15.Follow all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.</p><br><p><strong>Day-to-day management</strong></p><br><p>16.Follow the day-to-day operations related to own jobs in the Digital Lending Risk & Strategic Analytics department to ensure continuity of work.</p><br><p><strong>Compliance</strong></p><br><p>17.Comply with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIB’s sound legal position and mitigate any potential risks.</p><br><br> <br> <span>Qualifications</span><br><span></span><p><strong><u>QUALIFICATIONS, EXPERIENCE, & SKILLS</u></strong></p><br><p><strong>Qualifications & Experience</strong></p><br><p><span><span>·</span></span>Bachelor’s degree in Business, Finance, Risk Management, or a related field.</p><br><p><span><span>·</span></span>Minimum of 8-10 years’ experience in Consumer Banking/ Business & Strategic Analytics or relevant fields</p><br><p><strong>Skills</strong></p><br><p><span><span>·</span></span>Understanding of unsecured lending business.</p><br><p><span><span>·</span></span>Proper product Knowledge of all Consumer Products.</p><br><p><span><span>·</span></span>Project Management skills.</p><br><p><span><span>·</span></span>Customer focus; strong record of achievement in applying a customer mind-set to shape solutions and approaches and to drive change/achieve business goals.</p><br><br> </div>
Job Purpose:Responsible for leading sales planning, performance monitoring, and commercial analysis for the Pre-Owned business to support the achievement of revenue, profitability, and sales targets. The role develops sales forecasts, monitors business performance, and provides actionable insights through Power BI and other analytical tools. It also works closely with Finance, IT, and Marketing to improve business planning, sales processes, lead conversion, system capabilities, and overall commercial performance. Key Responsibilities:Develop monthly sales forecasts and business plans for the Pre-Owned business Monitor daily, weekly, and monthly sales performance against targets, forecasts, revenue, and profitability objectives Identify performance gaps, sales trends, and potential risks and provide timely insights and recommendations to management Develop and maintain Power BI dashboards covering sales performance, customer demand, presales activities, marketing leads, and operational KPIsAnalyze customer demand and sales pipeline data to identify opportunities to improve sales conversion and vehicle turnover Define and monitor key sales performance indicators and ensure clear visibility of overall business performance Work closely with Finance on profitability analysis, pricing, budgeting, forecasting, and monthly performance reviews Coordinate with IT on system enhancements, workflow improvements, reporting requirements, and automation initiatives supporting sales operations Coordinate sales-related marketing activities and ensure alignment between marketing campaigns, lead generation, sourcing activities, and sales objectives Monitor marketing lead performance and conversion into actual vehicle sales Support management with regular business performance reports, commercial analysis, and data-driven recommendations Ensure sales planning processes, reports, and systems comply with company policies, procedures, and internal control requirements Manage and coordinate internal and external audit requirements related to sales operations, processes, and systems Follow up on audit observations and ensure corrective actions are implemented within agreed timelines Continuously identify opportunities to improve reporting accuracy, process efficiency, automation, and overall sales performance Skills & Qualifications:Bachelor’s degree in Business Administration, Commerce, Finance, Economics, or a related field Strong knowledge of sales planning, forecasting, budgeting, profitability analysis, and performance management Advanced proficiency in Microsoft Excel and Power BIStrong analytical skills with the ability to translate complex data into clear and actionable business insights Strong commercial and financial acumen Good understanding of CRM, ERP systems, and sales-related digital processes Strong planning, problem-solving, and decision-making capabilities Excellent communication and stakeholder management skills Ability to work effectively across Sales, Finance, Marketing, and IT functions Strong attention to detail with a high level of accuracy and data integrity Good understanding of internal controls, audit requirements, and corporate governance Ability to manage multiple priorities in a fast-paced commercial environment Experience:8+ years of relevant experience in sales planning, commercial planning, business analysis, sales operations, or a related field Previous experience in the automotive industry is highly preferred Experience in the Pre-Owned / Used Cars business is an advantage Previous experience in a managerial or team leadership role is preferred
Job Summary The Senior Odoo Implementation Specialist is responsible for leading and supporting the implementation, configuration, optimization, and adoption of Odoo across the organization. The role works closely with different business functions to understand requirements, improve existing processes, translate business needs into practical Odoo solutions, and ensure effective system utilization across branches and departments.<br>Key Responsibilities· Take ownership of Odoo implementation activities, ensuring successful deployment and continuous improvement of the system.· Analyze existing business processes and identify opportunities for process optimization through Odoo.· Gather and translate business requirements from Finance, Inventory, Sales, Purchasing, HR, Retail, and other departments into practical Odoo solutions.· Configure and customize Odoo modules based on business requirements and operational needs.· Support Odoo users across different departments and provide guidance to ensure proper system adoption.· Work closely with business stakeholders to identify system gaps, resolve issues, and improve overall system efficiency.· Manage system testing, user acceptance testing (UAT), issue tracking, and implementation follow-up.· Coordinate with external Odoo partners on technical issues, customizations, integrations, and complex system requirements.· Ensure proper documentation of system configurations, workflows, processes, and implemented solutions.· Monitor system performance and identify opportunities for automation and process improvement.· Support integrations between Odoo and other business systems using APIs and available integration tools.· Assist in data migration, data validation, and maintaining data accuracy across Odoo modules.· Develop and deliver user training, system guidelines, and best practices to improve user adoption.· Support multi-branch operations and ensure consistent system processes across different locations.· Stay updated on Odoo features, best practices, and new functionalities to continuously improve the company's use of the platform.<br>Qualifications<br>Education Bachelor’s degree in Information Technology, Computer Science, Business Information Systems, Business Administration, or a related field. Experience3–5 years of experience in Odoo implementation, ERP implementation, business systems, or a similar role.<br>Soft Skills· Strong analytical and problem-solving skills.· Excellent communication and stakeholder management skills.· Ability to understand business requirements and translate them into practical system solutions.· Strong ownership and ability to work independently.· Ability to manage multiple projects, priorities, and stakeholders simultaneously.· Detail-oriented with a continuous improvement mindset.<br>Technical Skills Strong hands-on experience in Odoo configuration and implementation. Good understanding of Finance, Inventory, Sales, Purchasing, HR, and Retail processes. Experience with multi-branch business operations is preferred. Knowledge of Odoo Studio, workflows, automation, APIs, SQL, Python, and XML is a plus.<br>Language Skills Excellent in English (spoken and written).<br>Computer Skills Proficiency in Microsoft Office and strong knowledge of ERP systems, Odoo, and business process management tools.<br>Other Requirements Ability to take ownership of Odoo implementation projects, work effectively with internal stakeholders and external Odoo partners, and ensure successful system adoption across the organization.<br>Core Competencies· Odoo Implementation & Configuration· Business Process Optimization· ERP & System Integration· Business Requirements Analysis· User Adoption & Training· Problem Solving & Troubleshooting· Stakeholder Management· Continuous Improvement
The Firm:<br><br>Arcsen is a leading global technology consulting firm specializing in providing innovative solutions and expert guidance to businesses across EMEA. With a commitment to excellence, Arcsen partners with industry giants such as Salesforce, Mule Soft, Tableau, Slack, and Sprout, Certinia, and Splunk, ensuring clients receive top-tier services tailored to their unique needs.<br><br>Position Overview:<br><br>We are building native mobile apps (not hybrid) for i OS, Android and Huawei, with feature parity to the web platform and the member/loyalty experience. The apps consume the same content and integration APIs as the website. We are hiring at least one senior i OS engineer and one senior Android engineer; Huawei (HMS) capability can sit with the Android engineer. Please screen i OS and Android candidates against the relevant platform sections below.<br><br>Key Responsibilities:<br><br>Build native apps: i OS in Swift (latest two OS versions, portrait + tablet/landscape) and Android in Kotlin (latest three OS versions), plus Huawei App Gallery distribution and Huawei Mobile Services (HMS) push where required Implement core journeys: search and booking/commerce, self-service flows, mobile pass / ticket with Apple Wallet / Google Wallet, document scanning and upload, and calendar sync Deliver the member/loyalty profile and features at parity with the website Implement push notifications (APNs / FCM / HMS Push), in-app notifications, geolocation, and offline access to static content; optionally smartwatch companion apps Consume content and integration APIs (via the integration layer); integrate mobile analytics Meet performance targets: app startup under 2 seconds, optimised app size, crash-rate reporting Manage store distribution: Apple App Store, Google Play and Huawei App Gallery, with localised metadata and screenshots; optional additional regional stores<br><br>Requirements<br><br>Bachelor's degree in Computer Science, Information Technology, or related field5+ years of native mobile development Senior-level Swift (i OS) OR Kotlin (Android) — specify which platform the candidate leads on Strong REST / Graph QL API integration Experience with push infrastructure (APNs / FCM) Experience publishing and maintaining apps in production app stores<br><br>Nice-to-have<br><br>Huawei Mobile Services (HMS) and App Gallery experience (especially for the Android hire) Multi-language and right-to-left (Arabic) app experience Apple Wallet / Google Wallet pass integration Experience with high-traffic transactional or travel/commerce apps Cross-platform familiarity is fine, but the build is native — pure cross-platform-only candidates are a weaker fit<br><br>Benefits<br><br>Hands-on experience with real-world projects and clients Collaborative and supportive work environment Career growth opportunities<br><br>Arcsen is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Different makes us better.<br><br>By applying, you give your consent to the processing of your personal data which are necessary to the Personal Data Administrator for the purpose of the recruitment process, and the future recruitment processes. This consent will allow us to contact you in connection with our recruitment. We will process your data for two years.
Job Purpose :To manage and monitor end to end regional finance operation, report day to day activities and perform the audit of the entities.<br>Key Accountabilities Monthly review and finalization of the regions financial information. Includes review of all monthly reporting requirements (e.g. Income Statement analytics & Balance Sheet Reconciliations) to ensure reports are delivered accurately and within the required timeframe Ensure teams in the regions operate in compliance with the company's policies and procedures Coordinate with Auditors to ensure compliance with YE audit field-works Review of draft statutory financial statements and coordination with FR&C review prior to issuance of final draft Provide corporate and legal coordination in engaging auditors and finalizing audit reports Periodic review of finance procedures to ensure they are operating efficiently Monitor archiving of all original documentation (in particular invoices) to ensure fulfilment with local fiscal law requirements Proficiency with Enterprise Resource Planning (ERP). People Excellence (internal/external customer engagement and relationship management) To create an environment which is a great place to work for you and your colleagues through your dedication, enthusiasm, sharing of knowledge, honesty and desire to support others. To display excellent standards in all you do and inspire others to do the same, and that you operate within legislative/regulatory and company policies and procedures. To display confidence, self-belief and openness to new ideas, adapting and embracing challenges and opportunities with a determination to excel. Continuously develop own skills by attending all required training courses and maintaining an up to date knowledge of products, services, systems and work processes. Frameworks, boundaries and decision making authority The senior accountant is directly responsible of all finance operations in the regions. He will attend to Income Statement performance review where he will be required to clarify certain aspects of the operations. The senior accountant manages inter-departmental relationships (Corporate-Legal-Treasury-AP-HR-Sales-Supply chain and Properties) to ensure issues and objectives raised by team members are properly addressed and solved in the due timeframe. The senior accountant manages and provides accounting guidance in all aspects of the Financial Statements to ensure always adherence to IFRS accounting standards and company’s policies. Reviewing and approving purchasing requests Qualifications, experience, skills and competencies<br>Experience required:· Previous experience in a similar position.· A minimum of 5 years’ experience of effectively managing remote Finance teams.· Knowledge of automated financial and accounting reporting systems. Experience with Microsoft Dynamics 365 is a plus.<br>Education requirement:CA, ACA, ACCA or CIMA or equivalent.<br>Knowledge & Skills:· Excellent IT skills (analysis and accounting systems).· Excellent MS Excel and MS Word skills.· Professional written, verbal communication and interpersonal skills required.· Sound and up to date knowledge of International Financial Reporting Standards (IFRS).. Ability to analyze financial data and prepare financial reports, statements and projections.<br>Competencies:· Ability to focus on all details and capable of multitasking.· Able to handle pressure within a changing and fast paced commercial environment.· Proactive and forward thinking - able to challenge and question the status quo.. Possesses excellent decision-making skills.· Ability to motivate teams to produce quality materials within tight timeframes and simultaneously manage several projects.· Ability to participate in and facilitate Group meetings.
About the Role<br>We are seeking a Senior Marketing Specialist to lead and execute integrated marketing strategies that support business growth, strengthen brand presence, and generate qualified leads.<br>This role requires a strategic thinker with strong execution capabilities who can manage digital marketing campaigns, content strategies, performance analytics, and marketing initiatives across multiple channels.<br>Key Responsibilities<br>Marketing Strategy & Planning<br>• Develop and implement comprehensive marketing strategies aligned with company objectives.• Plan and execute integrated marketing campaigns across digital and offline channels.• Identify target audiences, market opportunities, and growth strategies.• Coordinate marketing initiatives withsales and business development teams<br>Digital Marketing<br>• Manage and optimize paid advertising campaigns (Google Ads, Meta Ads, Linked In Ads).• Plan and execute social media marketing strategies across Linked In, Facebook, Instagram, and other platforms.• Implement SEO and website optimization strategies to improve search visibility.• Manage email marketing campaigns and marketing automation.• Monitor and optimize conversion funnels and lead generation strategies.<br>Content Marketing<br>• Develop and oversee content strategies, including blogs, social media content, email campaigns, and website content.• Collaborate with designers to create engaging marketing materials and visual content.• Ensure brand consistency across all communication channels.• Create marketing copy for campaigns, landing pages, and promotional materials<br>Marketing Analytics & Performance<br>• Track and analyze marketing performance using analytics tools (Google Analytics, CRM, dashboards).• Measure campaign success through KPIs such as CPL, ROI, CTR, and conversion rates.• Generate performance reports and provide insights for continuous improvement.• Use data-driven insights to optimize marketing strategies.<br>Lead Generation & CRM<br>• Develop and manage lead generation strategies to support the sales pipeline.• Work with CRM systems to manage customer data, segmentation, and follow-up campaigns.• Implement strategies for customer acquisition, retention, and loyalty programs.<br>Branding & Communication<br>• Maintain and strengthen brand positioning and brand identity across all marketing activities.• Ensure consistency in messaging, visual identity, and brand voice.• Support corporate communication and PR initiatives when needed.<br>Events & Partnerships<br>• Plan and coordinate marketing events, exhibitions, and brand activations.• Build relationships with strategic partners, media, and external agencies.• Represent the company in marketing and industry events when required.<br>Qualifications<br>• Bachelor’s degree in Marketing, Business, or related field.• 4–7 years of experience in marketing or digital marketing.• Strong understanding of digital marketing channels and marketing strategy• Experience with marketing analytics, CRM systems, and marketing automation tools• Excellent communication, planning, and project management skills.<br> Preferred Skills<br>• Experience in B2B marketing or industrial sectors.• Knowledge of SEO, paid media, content marketing, and marketing automation.• Experience managing exhibitions, events, and lead generation campaigns.• Ability to work with cross-functional teams and manage multiple projects simultaneously.<br>What We Offer<br>• Competitive salary package.• Professional growth and development opportunities.• Collaborative and dynamic work environment.• Opportunity to work on strategic marketing projects.<br>Due to the nature of the role and the company location, preference will be given to candidates residing in:10th of Ramadan City El Shorouk City Obour City Applicants from nearby areas will be prioritized.