Database Developer Jobs

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <p>Director of Finance blends hands-on financial oversight with forward-looking analysis, supporting both day-to-day operations and longer-term strategic initiatives. The Director of Finance will work closely with the Managing Director and department leaders to strengthen financial processes, improve visibility into performance, and ensure the property operates efficiently and sustainably. This position also requires presenting financial data and interpretation to the ownership.</p> <h4>Key responsibilities</h4> <p><strong>Financial oversight & reporting</strong></p> <ul> <li>Oversee all accounting functions, including general ledger, accounts payable, payroll, and financial reporting</li> <li>Ensure accuracy and timeliness of monthly, quarterly, and annual financial statements</li> <li>Maintain strong internal controls and a transparent system of checks and balances</li> <li>Coordinate and oversee annual audits, tax filings, and regulatory compliance</li> <li>Review and analyze financial performance, identifying trends and areas for improvement</li> </ul> <p><strong>Budgeting, forecasting & analysis</strong></p> <ul> <li>Lead the annual budgeting process and ongoing financial forecasting</li> <li>Develop and maintain financial models to support operational and strategic decision-making</li> <li>Provide variance analysis and actionable insights to leadership</li> <li>Support department heads in managing budgets and understanding financial performance</li> <li>Evaluate cost structures and identify opportunities for efficiency and expense control</li> </ul> <p><strong>Strategic & operational support</strong></p> <ul> <li>Partner with leadership on long-range planning, capital investments, and business strategy</li> <li>Support financial aspects of construction, renovation, and capital projects, including budgeting, cash flow, and ROI analysis</li> <li>Assist in evaluating new opportunities, partnerships, or operational initiatives</li> <li>Provide financial insight into pricing, labor, and operational decisions</li> </ul> <p><strong>Cash management & banking</strong></p> <ul> <li>Oversee cash flow management and forecasting</li> <li>Maintain and strengthen banking and lender relationships</li> <li>Ensure appropriate liquidity to support operations and capital needs</li> </ul> <p><strong>Team leadership & collaboration</strong></p> <ul> <li>Provide oversight and support to the Accounting Manager and the accounting team</li> <li>Foster a collaborative, accountable, and detail-oriented finance function</li> <li>Work cross-functionally with operations, HR, and department leaders</li> <li>Promote a culture of financial awareness and accountability across the organization</li> </ul> <h4>Qualifications</h4> <p><strong>Required qualifications</strong></p> <ul> <li>Minimum 5-10 years of progressive experience in a Director of Finance or equivalent senior financial leadership role at a large resort or hospitality property within the Middle East</li> <li>Master's degree in Finance, Accounting, or Business Administration, or professional certification (CA, CPA, or equivalent)</li> <li>Demonstrated expertise in financial compliance, regulatory requirements, and audit management</li> <li>Proven experience with financial planning, budgeting, and forecasting in a complex operational environment</li> <li>Strong proficiency in financial systems, accounting software, and data analysis tools</li> <li>Excellent understanding of internal controls, risk management, and financial governance frameworks</li> <li>Demonstrated ability to lead and develop accounting teams while fostering a culture of accountability and accuracy</li> <li>Exceptional analytical and problem-solving skills with the ability to translate financial data into actionable business insights</li> <li>Strong communication and presentation skills, with the ability to effectively present financial information to senior leadership and ownership</li> </ul> <p><strong>Preferred qualifications</strong></p> <ul> <li>Experience in the hospitality, theme park, or water park industry</li> <li>Background in managing capital projects, construction budgeting, and ROI analysis</li> <li>Experience with cash flow management and banking relationship development</li> <li>Knowledge of property management systems and integrated financial reporting platforms</li> <li>Prior experience supporting strategic planning and long-range financial forecasting initiatives</li> </ul> <h4>Additional information</h4> <ul> <li>Experience is an asset</li> <li>Prior experience working with Opera or a related system</li> <li>Strong interpersonal and problem-solving abilities</li> <li>Fluency in English, additional languages are a plus</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Country</strong> Egypt <strong>City</strong> CAIRO <br><strong>Area</strong><br>Egypt<br> <strong>Workplace location</strong> CAIRO-CORNER STR 254 &amp; 206(EGY) <strong>Employer company</strong> TotalEnergies Marketing Egypt <strong>Domain</strong> Finance <strong>Type of contract</strong> Regular position <strong>Experience</strong> Minimum 6 years <br><strong><strong>Context &amp; Environment</strong></strong><br><ul><li>Managing a team of 2 with high performance standards and providing coaching, mentoring and development to support a best-in-class team.</li><li>Setting team objectives that align with the accounting department's goals.</li><li>Develop and maintain high quality staff to ensure an ongoing efficient operation.</li></ul><br><strong>Statutory Financial Statements and Audit Process:</strong><br><ul><li>Manage the yearly issuance of statutory financial statements for six entities and consolidated statements.</li><li>Manage the preparation of the consolidated financial statements with necessary elimination entries quarterly.</li><li>Manage the preparation of the IFRS group reporting pack quarterly.</li><li>Supervise monthly board requirements, including trial balances, disclosures, and elimination entries for 6 entities.</li><li>Manage the External auditors audit process: Interim &amp; end-of-year audit process.</li><li>Manage and supervise the books to ensure they follow Egyptian &amp; international accounting standards.</li><li>Ensure compliance with Egyptian and IFRS and implement audit recommendations with associated action plans.</li><li>Perform analysis of the general ledger and related disclosures in statutory financial statements for 6 entities.</li></ul><br><strong>Fixed Assets Management Activities:</strong><br><ul><li>Manage all aspects of fixed assets management across multiple entities, including capitalization, depreciation, impairments, and disposals.</li><li>Manage the capitalization process for work-in-progress items to ensure accuracy.</li><li>Manage the lifecycle of intangible assets, including capitalization, amortization, impairments, and disposals.</li><li>Manage the fixed assets count and reconciliation processes.</li><li>Submit frequent Fixed assets and intangible assets disclosure for 6 entities.</li><li>Process fixed assets transfers &amp; reclassification.</li></ul><br><strong>General Ledger Activities</strong>:<br><ul><li>Ensure the accuracy of trial balances to portray the company's true financial standing and conduct monthly balance sheet analyses.</li><li>Lead the month-end closure process and oversee monthly general ledger account analyses.</li><li>Manage monthly payroll reconciliations and adhere to internal control requirements.</li><li>Ensure timely and accurate classification and recording of all general ledger transactions.</li><li>Manage monthly foreign currency revaluation calculations and its analysis.</li><li>Provide support for internal and group audits. </li><li>Supervise and follow up all General ledger petty cash count &amp; replenishment.</li><li>Provide on monthly basis accurate accruals.</li></ul><br><strong>General Activities:</strong><br><ul><li>Maintain updated general ledger, bank, and fixed assets procedures.</li><li>Implement Anti-corruption, Antitrust Compliance, and Integrity Policies and Programs.</li><li>Conduct due diligence processes within the scope of responsibility.</li><li>Adhere to Health, Safety, and Environment (HSE) policies and 12 golden rules.</li><li>Mitigate risks associated with job duties.</li></ul> <br><strong><strong>Activities</strong></strong><br><ul><li>Managing a team of 2 with high performance standards and providing coaching, mentoring and development to support a best-in-class team.</li><li>Setting team objectives that align with the accounting department's goals.</li><li>Develop and maintain high quality staff to ensure an ongoing efficient operation.</li></ul><br><strong>Statutory Financial Statements and Audit Process:</strong><br><ul><li>Manage the yearly issuance of statutory financial statements for six entities and consolidated statements.</li><li>Manage the preparation of the consolidated financial statements with necessary elimination entries quarterly.</li><li>Manage the preparation of the IFRS group reporting pack quarterly.</li><li>Supervise monthly board requirements, including trial balances, disclosures, and elimination entries for 6 entities.</li><li>Manage the External auditors audit process: Interim &amp; end-of-year audit process.</li><li>Manage and supervise the books to ensure they follow Egyptian &amp; international accounting standards.</li><li>Ensure compliance with Egyptian and IFRS and implement audit recommendations with associated action plans.</li><li>Perform analysis of the general ledger and related disclosures in statutory financial statements for 6 entities.</li></ul><br><strong>Fixed Assets Management Activities:</strong><br><ul><li>Manage all aspects of fixed assets management across multiple entities, including capitalization, depreciation, impairments, and disposals.</li><li>Manage the capitalization process for work-in-progress items to ensure accuracy.</li><li>Manage the lifecycle of intangible assets, including capitalization, amortization, impairments, and disposals.</li><li>Manage the fixed assets count and reconciliation processes.</li><li>Submit frequent Fixed assets and intangible assets disclosure for 6 entities.</li><li>Process fixed assets transfers &amp; reclassification.</li></ul><br><strong>General Ledger Activities</strong>:<br><ul><li>Ensure the accuracy of trial balances to portray the company's true financial standing and conduct monthly balance sheet analyses.</li><li>Lead the month-end closure process and oversee monthly general ledger account analyses.</li><li>Manage monthly payroll reconciliations and adhere to internal control requirements.</li><li>Ensure timely and accurate classification and recording of all general ledger transactions.</li><li>Manage monthly foreign currency revaluation calculations and its analysis.</li><li>Provide support for internal and group audits. </li><li>Supervise and follow up all General ledger petty cash count &amp; replenishment.</li><li>Provide on monthly basis accurate accruals.</li></ul><br><strong>General Activities:</strong><br><ul><li>Maintain updated general ledger, bank, and fixed assets procedures.</li><li>Implement Anti-corruption, Antitrust Compliance, and Integrity Policies and Programs.</li><li>Conduct due diligence processes within the scope of responsibility.</li><li>Adhere to Health, Safety, and Environment (HSE) policies and 12 golden rules.</li><li>Mitigate risks associated with job duties.</li></ul> <br><strong><strong>Candidate Profile</strong></strong><br><strong>Competencies needed are</strong><strong>: </strong><br><ul><li>Commitment.</li><li>Strong in teamwork activities</li><li>Problem solver</li><li>Has a basic knowledge of HSE issues.</li></ul><br><strong>Qualifications/experience required</strong><strong>:</strong><br><ul><li>Educational background in accounting.</li><li>Accounting experience of not less than 7 years in multinational companies.</li><li>Strong knowledge of international accounting standards.</li><li>Fluent in English.</li><li>Good Knowledge of SAP especially FICO modules.</li><li>Excellent communication and interpersonal skills.</li><li>Working knowledge of MS Office and financial management software (SAP).</li><li>Well informed in current financial subjects, accounting, tax laws and business environments.</li><li>Analytical Thinker.</li><li>Commitment.</li><li>Strong in teamwork activities.</li><li>Has a basic knowledge of HSE issues even though it is not updated regularly.</li><li>Able to identify risky situations within the context of one's activity and warn the relevant services (HSEQ, Operations).</li></ul> <br><strong><strong>Additional Information</strong></strong><br><strong>TotalEnergies values diversity, promotes individual growth and offers equal opportunity careers.</strong><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><em><strong>This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.</strong></em></p><br><p>Our client is seeking a <strong>Digital Marketing Specialist</strong> to support and execute digital marketing initiatives across multiple online channels. The organization is focused on strengthening its digital presence through engaging content, effective social media management, AI-powered marketing workflows, website optimization, and strategic collaboration with external marketing agencies. They are looking for a proactive marketing professional who enjoys balancing hands-on execution with campaign coordination and continuous optimization.</p><br>Role Overview<p>The <strong>Digital Marketing Specialist</strong> will be responsible for executing digital marketing initiatives across social media, website content, digital campaigns, and AI-enabled marketing workflows. The <strong>Digital Marketing Specialist</strong> will create engaging content, manage online communities, coordinate with external agencies, maintain website content, leverage AI tools to improve efficiency, and analyze campaign performance to support business growth. This role is ideal for someone who enjoys combining creativity, organization, technology, and data-driven marketing execution.</p><br>Location<p><strong>Fully Remote | 9:00 AM - 5:00 PM</strong></p><br>Key ResponsibilitiesContent Creation &amp; Digital Presence<ul><li><p>Create and optimize content across social media platforms, blogs, and website pages.</p><br></li><li><p>Maintain consistent brand voice, messaging, and visual identity across all digital assets.</p><br></li><li><p>Update website content, product pages, and multimedia assets as needed.</p><br></li><li><p>Ensure digital content aligns with broader marketing initiatives and business goals.</p><br></li></ul>Social Media Management &amp; Community Engagement<ul><li><p>Manage publishing schedules and content calendars across Instagram, LinkedIn, TikTok, Facebook, and YouTube.</p><br></li><li><p>Monitor and respond to comments, messages, and community interactions.</p><br></li><li><p>Foster audience engagement and support community growth initiatives.</p><br></li><li><p>Track engagement metrics and recommend improvements to content performance.</p><br></li></ul>Agency &amp; Vendor Coordination<ul><li><p>Coordinate with external agencies responsible for SEO, digital campaigns, and website initiatives.</p><br></li><li><p>Review agency deliverables to ensure quality and brand consistency.</p><br></li><li><p>Serve as the primary point of contact for marketing vendors and agency partners.</p><br></li><li><p>Monitor campaign timelines and ensure projects are delivered on schedule.</p><br></li></ul>AI-Enabled Marketing Optimization<ul><li><p>Utilize AI tools to streamline content creation, scheduling, reporting, and campaign execution.</p><br></li><li><p>Identify opportunities to automate repetitive marketing tasks.</p><br></li><li><p>Implement AI-powered workflows that improve operational efficiency.</p><br></li><li><p>Continuously evaluate new AI tools and marketing technologies.</p><br></li></ul>Reporting &amp; Analytics<ul><li><p>Track marketing KPIs including engagement, website traffic, lead generation, and conversions.</p><br></li><li><p>Maintain dashboards and marketing reports for leadership.</p><br></li><li><p>Analyze campaign performance and recommend optimization strategies.</p><br></li><li><p>Use data-driven insights to improve marketing effectiveness.</p><br></li></ul>Website Management<ul><li><p>Update website pages, product listings, and multimedia content.</p><br></li><li><p>Ensure website updates follow brand guidelines, SEO best practices, and UX standards.</p><br></li><li><p>Support ongoing website maintenance and digital content optimization.</p><br></li></ul>QualificationsExperience<ul><li><p><strong>3+ years</strong> of experience in digital marketing or related roles.</p><br></li><li><p>Experience managing social media platforms and digital content.</p><br></li><li><p>Experience maintaining or updating websites using CMS platforms.</p><br></li><li><p>Experience coordinating marketing campaigns with external agencies or vendors.</p><br></li><li><p>Experience executing multi-channel digital marketing campaigns.</p><br></li></ul>Skills<ul><li><p>Strong content creation and copywriting skills.</p><br></li><li><p>Strong understanding of social media marketing best practices.</p><br></li><li><p>Experience using AI-powered marketing tools.</p><br></li><li><p>Experience with website content management systems (CMS).</p><br></li><li><p>Experience with Canva, Figma, or similar design tools.</p><br></li><li><p>Strong analytical skills with experience interpreting marketing performance data.</p><br></li><li><p>Experience maintaining marketing dashboards and reporting.</p><br></li><li><p>Excellent written and verbal English communication skills.</p><br></li><li><p>Strong organizational and project management abilities.</p><br></li><li><p>Ability to manage multiple priorities while maintaining attention to detail.</p><br></li></ul>What Success Looks Like<ul><li><p>High-quality digital content is consistently published across all channels.</p><br></li><li><p>Community engagement, follower growth, and organic lead generation improve over time.</p><br></li><li><p>AI-powered workflows increase marketing efficiency and reduce manual effort.</p><br></li><li><p>External agencies consistently deliver high-quality work aligned with brand standards.</p><br></li><li><p>Marketing insights drive measurable improvements in campaign performance.</p><br></li><li><p>Website content remains current, optimized, and aligned with business objectives.</p><br></li></ul>Opportunity<p>This is an exciting opportunity to take ownership of day-to-day digital marketing execution while working closely with external agencies and leveraging AI to improve marketing operations. As the <strong>Digital Marketing Specialist</strong>, you'll play a key role in strengthening the company's digital presence, driving audience engagement, optimizing marketing performance, and supporting long-term business growth.</p><br><strong><u>Application Process:</u></strong>To be considered for this role these steps need to be followed:<ul><li><p>Fill in the application form</p><br></li><li><p>Record a video showcasing your skill sets</p><br></li></ul> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Senior Associate Accounts Payable is responsible for executing and supporting accounts payable activities for assigned clients, entities, or regions within a finance delivery / shared-services environment. The role focuses on accurate invoice processing, vendor account maintenance, payment preparation, issue resolution, reconciliations, compliance with approvals, and support for month-end close and audit requirements. This position requires strong AP process knowledge, attention to detail, control awareness, and the ability to coordinate with procurement, business requestors, vendors, treasury, tax, and client finance teams. The Senior Associate helps ensure that supplier obligations are processed in a timely, compliant, and well-documented manner.</p><p>Key Responsibilities</p><ul><li>Process and review vendor invoices, credit notes, debit notes, employee reimbursement support, and other AP transactions in line with client policies and agreed service levels.</li><li>Validate invoice data, purchase order references, goods receipt or service receipt status, tax treatment, payment terms, supplier details, approvals, and supporting documentation before posting or routing for resolution.</li><li>Perform two-way or three-way matching activities and investigate mismatches related to price, quantity, tax, receipt status, supplier master data, or purchase order conditions.</li><li>Prepare and post AP entries, including invoice postings, adjustments, reclassifications, accrual support, prepayment schedules, and clearing items where applicable.</li><li>Support payment runs by preparing payment proposals, validating due items, checking holds or blocked invoices, coordinating approvals, and resolving rejected or returned payments.</li><li>Monitor AP aging, blocked invoice reports, GR/IR open items, debit balances, duplicate invoice risks, and vendor statement reconciliation items.</li><li>Follow up with vendors, procurement teams, business requestors, and client finance stakeholders to resolve invoice exceptions, missing receipts, disputed charges, and payment queries.</li><li>Maintain accurate AP trackers, query logs, approval evidence, supplier communications, payment status updates, and exception notes to support transparency and audit readiness.</li><li>Assist with month-end close by preparing AP accrual inputs, reviewing unpaid invoice listings, reconciling AP subledger to general ledger, and explaining significant movements or aged items.</li><li>Support tax and compliance requirements relevant to AP, including VAT treatment, withholding tax support, local statutory documentation, and client-specific approval rules.</li><li>Prepare documentation for internal, external, tax, and statutory audits, including invoice samples, approval trails, payment evidence, vendor reconciliations, and control-performance evidence.</li><li>Apply segregation of duties, delegation of authority, vendor master controls, duplicate-payment checks, and invoice approval requirements to reduce operational and compliance risk.</li><li>Participate in transition, stabilization, and process-improvement activities for AP scope, including SOP updates, knowledge transfer, root-cause analysis, and automation opportunities.</li><li>Support KPI and service-level reporting for AP, including invoice cycle time, backlog, blocked invoices, first-time-right processing, aging performance, and query resolution status.</li><li>Collaborate with GL, procurement, treasury, tax, IT, and client business teams to resolve end-to-end procure-to-pay dependencies.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Accounting, Finance, Business, or a related field; professional certification or in-progress qualification is an advantage.</li><li>3 6 years of accounts payable or procure-to-pay experience, preferably in shared services, BPO, professional services, or multinational environments.</li><li>Strong understanding of AP processes, invoice validation, PO and non-PO invoice handling, payment support, vendor queries, reconciliations, and month-end AP close activities.</li><li>Working knowledge of accounting concepts related to AP, accruals, prepayments, GR/IR, vendor balances, tax codes, and subledger-to-GL reconciliations.</li><li>Hands-on experience with ERP systems such as SAP, Oracle, Microsoft Dynamics/AX, or similar platforms; SAP AP/MM exposure is highly desirable.</li><li>Good Excel skills, including reconciliations, pivot tables, lookups, aging analysis, and operational trackers.</li><li>Exposure to audit support, professional services, or a structured control-focused finance environment is considered a plus.</li><li>Awareness of internal controls, delegation of authority, segregation of duties, audit evidence, and duplicate-payment prevention controls.</li><li>Strong follow-up, communication, and issue-resolution skills with the ability to coordinate across vendors, procurement, business users, and finance teams.</li><li>German language proficiency is a plus.</li></ul><p>Key Competencies</p><ul><li>Accounts payable process expertise</li><li>Accuracy and control discipline</li><li>Vendor and stakeholder follow-up</li><li>Issue resolution</li><li>Payment and aging management</li><li>ERP and data-handling ability</li><li>Compliance awareness</li><li>Documentation quality</li><li>Service-level ownership</li><li>Continuous improvement mindset</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>About the Project The project, Promoting sustainable fisheries management in the Red Sea Large Marine Ecosystem (RedSeaFish) is funded by the Global Environment Facility (GEF), and implemented by the Food and Agriculture Organization of the United Nations (FAO). WorldFish is executing three components of the project while the Regional Commission for Fisheries (RECOFI) is responsible for executing one component. The project aims to strengthen regional cooperation and management for sustainable shared fisheries in the Red Sea through strengthening fisheries data and information systems, enhancing collaborative regional fisheries management in the Red Sea, improving national regulatory frameworks and institutional capacity to manage Red Sea fisheries, and improving knowledge and awareness to support sustainable fisheries management. The beneficiary countries include Djibouti, Egypt, Eritrea, Jordan, Sudan and Yemen, while Saudi Arabia will partner and engage in project activities. The project management unit will be based in Cairo, Egypt. Purpose &amp; Objectives the Consultancy The purpose of hiring the consultant is to provide technical leadership and support the development and implementation of regional and national fisheries management frameworks and plans in line with EAF and global best practices. The consultant will work closely with the Project Management Unit (PMU), national fisheries agencies, regional partners (e.g., RECOFI), and technical stakeholders to ensure that fisheries data systems effectively support Ecosystem Approach to Fisheries (EAF) and regional fisheries management processes. Scope of Services &amp; Key Activities The International Fisheries Management Consultant's key responsibilities include: Support establishment and functioning of the Regional Fisheries Management Working Group Lead development of Regional Fisheries Management Plans (RFMPs) for priority fisheries Guide preparation of National Fisheries Management Plans (FMPs) aligned with EAF Support review and strengthening of national fisheries policies and regulations Provide technical input on management measures (e.g. effort control, closed seasons, gear restrictions, bycatch reduction) Support strengthening Monitoring, Control and Surveillance (MCS) systems Develop fisheries management indicators and support data-informed decision-making Facilitate stakeholder consultations and capacity building, ensuring inclusion of women and local communities Work closely with PMU, national focal points, and regional partners (e.g., RECOFI)Deliver training and capacity-building programs for enforcement agencies. Key Milestones &amp; Delivery Timeline : Inception Report, including methodology and detailed workplan. Assessment Report on regional and national fisheries management frameworks and gaps Regional Fisheries Management Plans (RFMPs) for priority fisheries. Technical Guidelines for FMP Development, aligned with EAF principles. National Fisheries Management Framework Recommendations, including policy and regulatory updates. MCS Strengthening Plans, including coordination and enforcement mechanisms. Regional and National Fisheries Management Indicators Framework. Capacity Building Outputs, including training materials and delivery of training sessions. Stakeholder Consultation Reports documenting engagement processes. Final Technical Report consolidating all outputs, lessons learned, and recommendations for sustainability and scaling. This consultancy might be for you if you have the following skills and qualifications: Advanced degree in Fisheries Management, Marine Science, or related field. Minimum 12 years of proven experience in fisheries management and policy in regional projects. Proven experience in FMP/RFMP development and EAF application. Strong expertise in fisheries management frameworks and regulatory systems. Experience with MCS systems and compliance measures. Familiarity with regional fisheries governance processes. Proven experience in capacity building and policy advisory. Excellent communication and report-writing skills (English). Strong facilitation and stakeholder engagement skills. Demonstrated experience with GEF and/or FAO MEL systems is a strong asset. Consultancy Duration&nbsp;</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>This consultancy might be for you if you have the following skills and qualifications: Advanced degree in Fisheries Management, Marine Science, or related field. Minimum 12 years of proven experience in fisheries management and policy in regional projects. Proven experience in FMP/RFMP development and EAF application. Strong expertise in fisheries management frameworks and regulatory systems. Experience with MCS systems and compliance measures. Familiarity with regional fisheries governance processes. Proven experience in capacity building and policy advisory. Excellent communication and report-writing skills (English). Strong facilitation and stakeholder engagement skills. Demonstrated experience with GEF and/or FAO MEL systems is a strong asset.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.</p><p>The Services team is a key differentiator for Mastercard, providing the cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-end solutions for a diverse global customer base. Centered on data-driven technologies and innovation, these services include consulting, data insights &amp; analytics, loyalty and marketing programs, platforms in the areas of business experimentation, customer engagement/loyalty, and security solutions.</p><p>We are pursuing highly motivated individuals with experience in consultative sales across data products, platforms, and / or other analytic services. Individuals should display strong achievement orientation, intellectual curiosity, openness, resilience, diligence, and the ability to effectively communicate complex ideas in simple ways.</p><p>As a Senior Managing Consultant, you will be at the frontline of generating excitement and demand for our unique solutions and forming successful lasting partnerships within Retail &amp; Commerce and Fintech &amp; Digital segments, which includes sectors such as retailers, telecom operators, digital players, travel &amp; entertainment, airlines and fintechs.</p><p>Own and manage business development activities for Services within Retail &amp; Commerce and Fintech &amp; Digital segments in Egypt, Bahrain, Iraq and Levant with direct revenue and sales responsibilities.</p><p>Refine the value proposition of new and existing Services capabilities to meet the needs of executives within Retail &amp; Commerce and Fintech &amp; Digital segments</p><p>Serve as the face of Mastercard Services to senior level client stakeholders, including C-Suite Executives.</p><p>Develop strong value-driven narratives and customized presentations in support of new business pitches that ultimately generate new multi-year and multi-million-dollar revenues to Mastercard.</p><p>Drive coordination within demand generation, marketing, specialist sales teams across Services business lines and value propositions, focused on the above defined client vertical.</p><p>Take ownership of the sales process, from prospecting to executing commercial contracts, ensuring a seamless and efficient sales cycles.</p><p>Partner with the Mastercard account leadership team to develop a plan to support their strategic imperatives for target accounts.</p><p>Work closely with Advisors and Consulting Services teams for an effective joint go to market and to ensure best-in-class value delivery.</p><p>Collaborate closely with other team members and bring an innovative and creative mindset to partnering with clients.</p><p>Contribute as a thought leader to the development of intellectual capital, point of views, articles, and blogs.</p><p>Manage complete capture of assignment knowledge and drive to ensure it is available firm-wide (knowledge management).</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>12+ years of experience in consultative sales across consulting services, data products, software platforms, and / or other analytic services in relevant industries such as Retail, Telco, Digital, Travel, and Fintech</li><li>Strong commercial drive with ability to build and monetize senior client relationships based on thought leadership, empathy, and subject matter expertise.</li><li>Ability to own and drive end-to-end sales from initial prospecting through signed contract.</li><li>Entrepreneurial mindset and demonstrated experience in selling solutions to c-level clients.</li><li>Excellent at building relationships through networking and outbound prospecting.</li><li>Collaborative attitude with an understanding of how to win as a team.</li><li>Strong verbal and written communication skills and proven attitude for learning technical terms and developing an understanding of complex technical products.</li><li>Strong networker across relevant stakeholder base with the ability to listen, build common ground and influence in order to effectively advance business opportunities and generate revenues.</li><li>Advanced analytical skills, including ability to frame the customer s opportunity in financial terms (i.e. value quantification)</li><li>Bold, energetic, proactive, self-driven, never give up attitude and creative</li><li>Bachelor s degree minimum. MBA or relevant post graduate degree recommended</li><li>Proficiency in English and Arabic.</li><li>Advanced Word, Excel and PowerPoint skills</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Tiered Approach</b></p><br> <p>In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:</p><br> <ul> <li><b>Tier 0</b>: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.</li> <li><b>Tier 1</b>: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments</li> <li><b>Tier 2</b>: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers</li> <li><b>Tier 3 or no tier indicated</b>: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates</li> </ul> <p>Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.</p><br> <p><b>Background</b></p><br> <p>Under the overall guidance and supervision of the Administrative Associate and the Administrative Analyst respectively, the Administrative Assistant provides support to office operations performing a variety of standard administrative processes in particular those related to Travel and Logistic ensuring high quality and accuracy of work.&nbsp; The Administrative Assistant promotes a client, quality and results-oriented approach.</p><br> <p>The Administrative Assistant works in close collaboration with the Operations, Programme and projects staff in the CO and other UN agencies staff to exchange information and ensure consistent service delivery.</p><br> <p><b>Scope of Work&nbsp;</b></p><br> <p><b>Duties and Responsibilities</b></p><br> <p><b>1. Implement operational strategies in alignment with governing rules and regulations and with a focus on consistency and quality:</b></p><br> <ul> <li>Ensure full compliance of administrative activities with UN/UNDP rules, regulations, policies and strategies</li> <li>Provide inputs to the CO administrative business processes mapping and implementation of the internal standard operating procedures (SOPs).&nbsp;</li> <li>Provide inputs to preparation of administrative team results-oriented workplans.&nbsp;</li> </ul> <p><b>2. Provide appropriate and required administrative and logistical services to the Country Office</b></p><br> <ul> <li>Serve as custodian for management of office stationery supplies, including maintenance of stock list of stationery, distribution of stationery as required by staff, and keeping a log of distribution.&nbsp;</li> <li>Provide support to organization of procurement processes, including preparation of RFQs, ITBs or RFPs documents, and receipt of quotations, bids or proposals and their preliminary evaluation.&nbsp; Prepare POs. Organize shipments and customs clearance arrangements.&nbsp; Prepare documents/documentation for UNDP shipments (received/sent) and implement follow-up actions.&nbsp; Perform Buyer role in ERP.</li> <li>Arrange travel and hotel reservations, review POs for travel activities, and prepare travel authorizations. Provide support to staff members and their dependents by processing requests for visas, identity cards and other documents in accordance with requirements of the United Nations and national government.&nbsp; &nbsp;When requested, collect information for DSA, travel agencies, and other administrative surveys.</li> <li>Arrange vehicle transportation, regular vehicle maintenance and insurance. Check and record vehicle daily log and gas consumption, update and maintain vehicle history report.&nbsp;</li> <li>Follow up on deadlines, commitments made, actions taken, and coordination of collection and submission of the reports to head of unit.&nbsp;</li> <li>Provide support to the organization/maintenance of common services and maintenance of common premises. Maintain files and records relevant to office maintenance.&nbsp;</li> <li>Maintain contacts with visitors and staff, arrange appointments and meetings, and when needed, take minutes, act as an interpreter and/or translate simple correspondence. Compile and prepare briefing and presentation materials, speeches, background information and documentation for meetings and missions.</li> </ul> <p><b>3. Ensures facilitation of knowledge building and knowledge sharing through:</b></p><br> <ul> <li>Help organize and participate in training for the operations/projects staff on administration.&nbsp;</li> <li>Provide sound contributions to knowledge networks and communities of practice.</li> </ul> <p>The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization.</p><br> <p><b>Institutional Arrangement</b></p><br> <p>The Administrative Assistant will report directly to the Administrative Associate (Travel and Logistics). The HR Assistant will work closely with the Administration team and engage with various stakeholders to ensure compliance and delivery of administrative and logistical services.<br> &nbsp;</p><br> <p><b>Competencies</b></p><br> <i><b>Core</b></i> <br> <b>Achieve Results:</b> LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline <br> <b>Think Innovatively:</b> LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements&nbsp; <br> <b>Learn Continuously:</b> LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback <br> <b>Adapt with Agility:</b> LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible&nbsp; <br> <b>Act with Determination:&nbsp;</b> LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident <br> <b>Engage and Partner:</b> LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships <br> <b>Enable Diversity and Inclusion:</b> LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination&nbsp; <br> <p><b>Cross-Functional &amp; Technical competencies&nbsp;</b></p><br> <br> <i><b>Thematic Area</b></i> <i><b>Name</b></i> <i><b>Definition</b></i> <br> <b>Business Management</b> Operations Management <ul> <li>Ability to effectively plan, organize, and oversee the Organization’s business processes in order to convert its assets into the best results in the most efficient manner.</li> <li>Knowledge of relevant concepts and mechanisms</li> </ul> <br> <b>Business Management</b> Customer Satisfaction/Client Management <ul> <li>Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfil and understand the real customers' needs.&nbsp;</li> <li>Provide inputs to the development of customer service strategy.&nbsp;</li> <li>Look for ways to add value beyond clients' immediate requests.&nbsp;</li> <li>Ability to anticipate client's upcoming needs and concerns.</li> </ul> <br> <b>Business Management</b> Communication <ul> <li>Communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience.</li> <li>Ability to manage communications internally and externally, through media, social media and other appropriate channels</li> </ul> <br> <p><i><b>Administration &amp; Operations&nbsp;</b></i></p><br> <p>UN travel documents&nbsp;</p><br> <ul> <li>Knowledge of regulatory frameworks and processes related to UN travel documents; ability to facilitate the insurance of UN travel documents for UNDP and UN agencies; processing of visas, and ensure oversight and endorsement&nbsp;</li> </ul> <br> <i><b>Administration &amp; Operations</b></i> Vehicle management <ul> <li> <p>Knowledge of policy and procedures on fleet management</p><br></li> </ul> <br> <i><b>Procurement</b></i> Procurement Management <ul> <li> <p>The ability to acquire goods, services or works from an outside external source.</p><br></li> </ul> <br> <p><b>Required Skills and Experience</b></p><br> <b>Min. Education requirements</b> <ul> <li>Secondary education is required. OR</li> <li>A university degree (bachelor´s degree) in Business Administration, Public Administration, or an equivalent field will be given due consideration, but it is not a requirement.</li> </ul> <br> <b>Min. years of relevant work experience&nbsp;</b> <ul> <li>Minimum of 5 years (with secondary education) or 2 years (with bachelor’s degree) of relevant administration experience at the national or international level is required.</li> </ul> <br> <b>Required&nbsp; skills&nbsp;</b> <ul> <li>Experience in the use of computers and office software packages (MS Word, Excel, etc.) and advanced knowledge of web-based management systems such as ERP.&nbsp;</li> </ul> <br> <b>Desired skills in addition to the competencies covered in the Competencies section</b> <ul> <li>Prior relevant working experience with the UN/UNDP, an international organization or an international NGO.</li> <li>Experience in handling of web-based management systems (Quantum).</li> <li>Direct experience applying and ensuring compliance with UN/UNDP rules, regulations, policies, and procedures.</li> <li>Practical experience with the full range of administrative tasks, including processing administrative &nbsp;transactions, managing contracts, tracking positions, and handling staff entitlements and benefits.</li> </ul> <br> <b>Required Language(s)&nbsp;</b> <ul> <li>Fluency in English, and Arabic is required.</li> </ul> <br> <b>Professional Certificates</b> <ul> <li>Specialized certification in Administration or Procurement is desirable</li> </ul> <br> <p><b>Equal opportunity</b></p><br> <p>As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination.&nbsp;</p><br> <p>UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.</p><br> <p><b>Sexual harassment, exploitation, and abuse of authority</b></p><br> <p>UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles.&nbsp;</p><br> <p><b>Right to select multiple candidates</b></p><br> <p>UNDP reserves the right to select one or more candidates from this vacancy announcement.&nbsp; We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.</p><br> <p><b>Use of AI by candidates</b></p><br> <p>Applicants are invited to read UNDP’s guidance for candidates on using AI responsibly in UNDP recruitment and selection</p><br> <p><b>Scam alert</b></p><br> <p>UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.</p><br><br><br> </div>

About The Job<br><br>You’re looking for fulfillment, we’re looking for You!<br><br>As an E-Commerce Manager, you will oversee and drive the online sales strategy for Danone Egypt by managing e-commerce platforms, optimizing user experience, and increasing online revenue.<br><br>About The Job<br><br>As an E-Commerce Manager, you will be doing the following activities<br><br>Strategy Development and Execution Develop and implement comprehensive e-commerce strategies to drive online sales growth. Analyze market trends and competitor activities to identify opportunities for improvement and innovation. Collaborate with marketing, sales, and product teams to align e-commerce initiatives with overall business objectives. Website Management Oversee the day-to-day operations of the e-commerce website, ensuring optimal performance and user experience. Manage website content, including product listings, descriptions, images, and promotions. Coordinate with IT and web development teams to implement new features and resolve technical issues. Digital Marketing Plan and execute digital marketing campaigns, including SEO, SEM, email marketing, social media, and affiliate marketing. Monitor and analyze campaign performance, making data-driven decisions to optimize ROI. Utilize analytics tools to track website traffic, conversion rates, and customer behavior. Customer Experience Enhance the online shopping experience by implementing user-friendly features and functionalities. Address customer inquiries and complaints promptly, ensuring high levels of customer satisfaction. Develop and maintain customer loyalty programs and retention strategies. Sales and Revenue Management Set and achieve sales targets and KPIs for the e-commerce platform. Monitor inventory levels and coordinate with supply chain teams to ensure product availability. Analyze sales data to identify trends and opportunities for growth. Team Leadership Lead and mentor the e-commerce team, fostering a collaborative and results-driven environment. Lead the customers and drive the business goals and agenda comprehensively. <br>About You<br><br>To be able to achieve the above and be successful in this role we believe you need to have<br><br>+5 years of experience in the online business Strategic thinking and planning Bachelor's degree in business or any related major Stakeholders' management, influence & communication Presentation & Analytical skills Agility to market dynamics Fluent English and Arabic writing and speaking <br><br>About Us<br><br>Danone’s mission is bringing health through food to as many people as possible and we want to invite people to join the movement for a healthier world. We recognize the power of people have to impact the world through daily choices. Each time we eat and drink, we vote for the world we want to live in. We believe a healthy body needs healthy food. And healthy food needs a healthy planet, and this is what our new signature One Planet One Health embodies. What we offer? We believe everyone has talent, something which comes natural to you. Your uniqueness is something which brings both excellence as well as energizes you. Don't hesitate to get back to us for any inquiries

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.<br><br>This position reports to:<br><br>EG Global Solutions Center Manager<br><br>__<br><br>This role is contributing to the {Solutions business line /ELDS } in {Egypt , MEA and Southern Europe}.<br><br>You will be mainly accountable for:<br><br>Owning the site supply planning process. Providing visibility of supply capacity and local supply objectives into the Sales and Operations Planning process. Running a short-term planning process or Sales & Operation Execution process, ensuring seamless alignment between planning and execution. Supporting the profitable execution of customer orders, in coordination with business functions and Supply units (feeder factories).<br><br><br>Qualifications For The Role<br><br> Planning & Scheduling Tools Gantt charts & Critical Path Method (CPM) Project Management software (SAP, MS Project, Primavera) Production scheduling systems Capacity planning tools Material Requirements Planning (MRP) Bill of Materials (BOM) management Demand forecasting Supplier coordination & lead time management Resource allocation & optimization Data & Analytics Advanced Excel/data analysis KPI tracking & performance metrics Forecasting models ERP Systems SAP or equivalent enterprise systems Real-time data visibility & reporting<br><br>Working in same electrical industry is a plus<br><br>Ability to demonstrate your experience in / Have established skills / advanced skills / You have {7-10} years of experience in {same industry}Possess an enhanced knowledge of / You are qualified in / Highly adept in { SAP/ERP systems, production scheduling methodologies, materials requirement planning (MRP), capacity planning tools, demand forecasting, and supplier coordination protocols }Degree in / Have a demonstrated track record in / Extensive knowledge of / Proven experience of { BSc in Electrical Engineering or Industrial Engineering is required. A background in Electrical Engineering is preferred given the technical nature of the product portfolio }You are at ease communicating in {English}<br><br>What's in it for you? <br><br>Join a global leader in electrification and automation where your expertise will directly impact the timely delivery of innovative solutions in compact secondary substations, E-houses, digital scope, and Eco Flex technologies. As a Planning Manager at ABB, you'll optimize materials planning and production scheduling in a collaborative factory environment, ensuring operational efficiency and meeting critical project deadlines. You'll work with cutting-edge technologies, manage diverse product portfolios, and develop professionally within a company that values continuous learning and career advancement.<br><br>Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.<br><br>Ready to make an impact?<br><br>Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.

Description<br><br>Do you want to be part of a newly formed organization that is designing and launching new business models across MENA? If so, Amazon Now (ANOW) operations is looking for an experienced ACES Specialist with a strong record of achieving results. We are looking to hire an ACES Specialist, UFG who will drive process excellence within our Amazon UFG business. You will contribute to the optimization of our store operations, providing teams with knowledge and tools to improve performance.<br><br>This is a highly collaborative role where you will work to solve complex problems with simple and practical solutions by developing a deep knowledge of the operation processes. You will creating effective communication plans to provide visibility to all impacted teams to enable overall process alignment.<br><br>You will have experience in a similar role in Continuous Improvement. Your ability to influence through change, while using data to drive decisions, will ensure your success in this role.<br><br>Key job responsibilities<br><br>Manage the UFG store improvement plan to focus on best customer experience at the lowest cost<br><br>Develop a culture of continuous improvement and lean thinking<br><br>Contribute to and facilitate Kaizen activities<br><br>Help drive the implementation of Lean Standard Work and SOPs<br><br>Train and support all levels in Kaizen activities<br><br>Disseminate Lean Standard Work principles across teams<br><br>Support and manage the UFG store implementation Agenda<br><br>Take ownership for the LSC (Leadership Steering Committee)<br><br>Coordinate and prioritise LSC process improvement activities and resources<br><br>Lead daily GEMBA activities, going to the source of the problem, working with tenacity to rapidly solve associate identified barriers<br><br>Standardize processes to Amazon and MENA/ECCF benchmark standards<br><br>Maintain strong relationships with Process Owners and store 3P stakeholders<br><br>The ability to create and follow data driven arguments to ascertain root cause, then implement Amazon standard or innovate to develop a solve. Agility to react to countermeasures and a bias for action to implement change. The understanding of Kaizen, PDCA and six sigma processes would be advantageous.<br><br>Basic Qualifications<br><br> Speak, write, and read fluently in English 1+ years of manufacturing or customer-facing environment experience Experience working with data analytics and using these metrics to identify problems<br><br>Preferred Qualifications<br><br> Experience in an operational role Experience communicating with a wide range of stakeholders, including colleagues and leadership<br><br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.<br><br><br>Company - Souq.com for E-Commerce LLC - G32<br><br>Job ID: A10521746

<p>Who Are We Welcome to the world of Mrsool! Where on-demand delivery meets unparalleled user needs to deliver anything you desire. As one of the largest delivery platforms in the Middle East and North Africa (MENA) region, Mrsool has captivated users with its unique and seamless experience, earning it the highest ratings among all major delivery platforms on both Apple's App Store and Google's Play Store. What sets Mrsool apart is its commitment to providing an unmatched "order anything from anywhere" experience. This extraordinary feat is made possible by our extensive fleet of dedicated on-demand couriers. With their unwavering dedication, they ensure that your desired items reach your doorstep, no matter where you are. Whether it's a late-night craving, a forgotten item, or a special gift for a loved one, Mrsool is here to deliver, quite literally. We take pride in the convenience we offer, empowering you to get what you need when you need it, all at the tap of a button.</p><h3>What You Will Do</h3><p>Key Responsibilities:</p><ol><li>Employee Lifecycle Management Own the end-to-end employee lifecycle process onboarding, transfers, promotions, and offboarding ensuring accuracy and consistency at every stage. Continuously streamline lifecycle workflows to improve turnaround time and employee experience.</li><li>HR Systems &amp; Data Management Serve as the senior owner of the HR Information System (HRIS), ensuring data integrity, automation, and system optimization. Build and maintain dashboards and reports that give leadership real-time visibility into workforce data.</li><li>Policies, Processes &amp; Compliance Lead the design, documentation, and rollout of People Operations policies and standard operating procedures. Ensure full compliance with labor law and internal policies across all HR operational processes.</li><li>Payroll, Benefits &amp; Insurance Administration Oversee payroll input accuracy in coordination with Finance, and manage benefits and insurance administration end-to-end. Manage relationships with insurance providers, handling medical claims, approvals, and reimbursement processes.</li><li>Employee Records &amp; Documentation Maintain accurate, audit-ready employee records and documentation in line with legal and company standards. Handle employee inquiries related to contracts, policies, and operational HR matters.</li><li>Process Improvement &amp; Reporting Identify inefficiencies in People Operations workflows and lead initiatives to automate and improve them. Deliver regular operational reports and metrics (headcount, turnover, lifecycle SLAs) to senior leadership.</li><li>Team Leadership Mentor and guide People Operations coordinators/specialists, ensuring high-quality execution across the function.</li></ol><p><strong>Desired Candidate Profile</strong></p><p>What Are We Looking For</p><ul><li>5+ years of experience in People/HR Operations, with at least 2 years in a senior capacity</li><li>People Operations background required</li><li>Strong hands-on experience with HRIS platforms, payroll coordination, and benefits/insurance administration</li><li>Solid knowledge of labor law and HR operational compliance</li><li>Excellent command of English (both written and spoken)</li><li>Strong analytical skills with the ability to build reports and dashboards</li><li>Highly organized, process-driven, and detail-oriented, with the ability to manage multiple priorities independently</li></ul>

Job Title<br><br>Customer Support Specialist (Escalations)<br><br>Job Description<br><br>Resolve complex customer cases with professionalism and care.<br><br>About The Role<br><br>We are looking for a highly skilled Customer Support Specialist (Escalations) to join our Customer Experience team. In this role, you will manage complex customer inquiries and escalations, delivering exceptional service through effective problem-solving, strong communication, and sound decision-making.<br><br>You will take ownership of customer cases from start to finish, working closely with internal teams to ensure timely and satisfactory resolutions while maintaining a customer-first approach.<br><br>Key Responsibilities<br><br>Complex Case Management<br><br>Manage complex, high-priority customer cases from initial contact through final resolution. Serve as the primary point of contact for customers throughout the resolution process. Investigate issues, assess available solutions, and make informed decisions within established guidelines. Handle sensitive customer situations with professionalism, empathy, and discretion. Negotiate and mediate resolutions while balancing customer satisfaction and business objectives. Exercise sound judgment in resolving unique or non-standard situations.<br><br>Customer & Stakeholder Communication<br><br>Communicate clearly and professionally across multiple channels. Explain policies, procedures, and solutions in a simple and customer-friendly manner. Collaborate with cross-functional teams to resolve customer concerns efficiently. Escalate issues appropriately when required while ensuring timely follow-up.<br><br>Operational Excellence<br><br>Act as a subject matter expert for complex case handling and customer support processes. Identify recurring issues and provide recommendations for process improvements. Support pilot initiatives, new processes, and continuous improvement projects when applicable. Maintain accurate documentation while ensuring customer data confidentiality and compliance.<br><br>Qualifications<br><br>Required<br><br>Minimum of 1 year of experience in a call center, customer support, or a similar customer-facing role, or experience in a higher-level customer service position. Proven experience managing complex customer cases and escalations. Excellent conflict resolution, negotiation, and problem-solving skills. Strong written and verbal communication skills. Ability to prioritize, organize, and manage multiple cases in a fast-paced environment. High School Diploma or equivalent. Excellent English communication skills (C1/C2 proficiency). Strong computer literacy with the ability to quickly learn new systems and tools. Flexibility to work rotating shifts, weekends, and public holidays based on business needs.<br><br>Preferred<br><br>Bachelor's degree or equivalent. Experience within customer experience, hospitality, technology, or service-based industries. Experience working with CRM platforms and productivity tools. Strong analytical skills with the ability to identify trends and recommend improvements. Experience collaborating with cross-functional teams.<br><br>Core Competencies<br><br>Excellent communication and active listening. Customer-focused mindset with a passion for delivering outstanding service. Strong decision-making and sound judgment. Effective conflict resolution and negotiation skills. High attention to detail and organizational skills. Ability to perform under pressure while managing multiple priorities. Adaptability in a dynamic and evolving work environment. Commitment to maintaining customer confidentiality and data security.

Who we are? Americana Restaurants is a leading restaurant operator and food & beverage platform in the MENA region. With a legacy that dates back to 1964, we’ve grown to represent and manage some of the world’s most beloved restaurant brands—including KFC, Pizza Hut, Hardee’s, Krispy Kreme, and many more—across over 12 countries. Our commitment to operational excellence, innovation, and customer satisfaction continues to drive our growth and success in the region. As we expand, we're looking for passionate professionals who thrive in fast-paced, dynamic environments. If you're driven by purpose and motivated to make an impact, we'd love to have you on our team.<br><br>Operational Oversight Support the Commissary Manager in overseeing daily operations and product distribution across all facilities Monitor production activities to ensure schedules are executed efficiently, safely, and in line with operational requirements Assist in maintaining product quality standards and operational consistency across the commissary Team Leadership Support the recruitment, onboarding, training, and supervision of commissary staff Coordinate daily production activities to ensure compliance with company standards and operating procedures Contribute to the development and performance management of production team members Promote teamwork, collaboration, and a positive workplace culture Quality Assurance & HSSupport the implementation and maintenance of quality control measures, food safety requirements, and operational standards Monitor compliance with food safety regulations, company policies, and quality standards Assist in conducting regular audits and inspections to ensure compliance across all operational areas Process Improvemen Support continuous improvement initiatives by identifying opportunities to enhance production efficiency and effectiveness Collaborate with cross-functional teams to optimize workflows, improve productivity, and minimize waste Assist in implementing best practices and operational improvement projects Budget & Cost Control Assist in monitoring facility expenses and budget performance Support cost-control initiatives and efficient resource utilization Contribute to workforce planning, inventory management, and operational cost optimization On-Time Deliver Coordinate with production, warehouse, and logistics teams to support timely product delivery Monitor order fulfillment and distribution processes to ensure service level targets are achieved Reporting & Analysi Maintain accurate records related to production, quality, safety, and operational performance Assist in preparing operational reports, KPI dashboards, and management presentations Utilize operational data to identify trends, support decision-making, and recommend improvements Crisis Management Support the implementation of contingency plans to address emergencies, operational disruptions, and production challenges Assist the Commissary Manager in coordinating response activities to minimize operational impact and ensure business continuity<br>Experience University degree in mechanical engineering, food technology, process engineering, operation management, or similar Mandatory minimum 4+ years’ experience in food production; preferability with poultry production / vegetable / salad production Proficiency in quality control, managing budget, and production costi Advantage with GFSI or related lead auditor experience Starting up of new facility and factory experience

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Description</span><br><span></span><p><strong>JOB PURPOSE</strong><br>To assess the minimum credit acceptance criteria of the assigned products according to the set policies, procedures and guidelines for assessment, evaluating and managing a diverse portfolio of credit facilities, including personal loans, credit cards, overdraft, Auto loans, letter of guarantee “LG”, Mortgage. Also, to conduct analysis of credit applications, ensuring compliance with the established policies and regulatory requirements, and effectively managing the assessment of associated risks.</p><br><p><strong>KEY ACCOUNTABILITIES</strong><br>Description<br>1. Perform detailed assessment of credit applications across various products, including personal loans, credit cards, overdraft, mortgage loans, letter of guarantee "LG", and Mortgage, while ensuring the applications align with the bank's credit policies, acceptance criteria, and regulatory requirements to mitigate risk and support sound credit decisions.<br>2. Handle effectively handle all assigned credit files to achieve productivity targets while adhering to the Turnaround Time of Asset Products, and ensure that each application is processed swiftly while maintaining accuracy and compliance.<br>3. Deliver high-quality results by ensuring thorough review and verification of all documentation, and maintain meticulous attention to detail to ensure precise and reliable credit assessments, thereby supporting informed decision-making.<br>4.Assist in identifying potential risks in relevant loan applications and recommend appropriate risk mitigations, including collateral requirements or adjustments to loan terms.<br>5. Ensure all required documentation is collected and completed accurately, maintaining compliance with internal policies, procedures, and applicable regulations.<br>6. Conduct thorough assessments of loan applications to identify potential fraud indicators, such as discrepancies in documentation, unusual financial patterns, or inconsistencies in borrower information.<br>7. Work closely with business teams, collections teams, and other internal stakeholders to gather necessary information, provide input, and facilitate the credit approval process along with maintaining clear and consistent communication with internal teams and external clients<br>8. Handle customer’s request that requires an exceptional approval by assessing risks and evaluating justifications for non-standard loan structures, and ensure proper documentation and approval processes are followed to maintain compliance and mitigate risks.<br>9. Assess borrowers' capacity to service debt through detailed analysis of cash flow, income, and other financial metrics, ensuring that loan terms are appropriate for the client's financial position.<br>10. Conduct the required document validation along with the needed verification which is considered a mandate perquisite for credit assessment process.<br>11. Accurately input credit application data into both manual and automated systems, including the T24 system, ensuring high data quality for accurate portfolio monitoring, and maintain precise alignment between manual and automated systems to enhance operational efficiency and streamline workflows.<br></p><br><br> <br> <span>Qualifications</span><br><span></span><p><strong>QUALIFICATIONS, EXPERIENCE, &amp; SKILLS</strong><br>Qualification<br> Bachelor’s degree of Commerce, Business Administration, Accounting or their equivalent<br> Minimum of 0 to 2 years of experience<br></p><br><p>Skills <br> Good command of Arabic and English languages <br> PC Literate<br> Detail oriented<br> Communication Skills<br> Good command of MS Office applications<br></p><br><br> </div>

Reports to: Director, Academic Advising Center<br>Purpose: Provides direct academic advising and support to undergraduate students, particularly those who are undeclared, ensuring that they understand The American University in Cairo’s (AUC) academic policies, program requirements, and procedures. The position ensures students register for courses accurately and make informed decisions about their academic paths. The role also includes maintaining accurate advising records, generating reports, and supporting the smooth operation of advising services during registration, orientation, and other key academic periods.<br>Responsibilities:Academic Advising and Student Guidance: Advise and guide undeclared students on academic requirements, major selection, and course registration in compliance with AUC policies. Provides inclusive advising and appropriate referrals for students with disabilities and other students with academic support needs, in coordination with specific campus offices. Registration and Scheduling Support: Assist newly admitted and ELI students with course selection and registration through Banner. Monitor students’ registration and academic performance to ensure compliance with their intended program paths. Provide coaching and support for students to ensure consistent application of advising policies and high-quality service across team. Student Data Management and Reporting: Prepare statistical reports on student enrollment trends, major intentions, and declaration acceptances. Maintain accurate advising records and data on student progress and declaration status. Orientation and Communication: Design and deliver academic orientation sessions for new students to explain AUC’s academic system, grading, and key regulations. Communicate effectively with students via email and ensure timely and accurate responses. Design and deliver advising communication plans and digital content to promote the Center's services. Administrative Coordination: Support the office’s daily operations, including coordination of advising publications and materials. Monitor office logistics during busy academic periods to ensure efficient service delivery. Serve as the first point of contact for student inquiries and provide accurate information and guidance. Process Improvement: Lead to advising business process improvement, such as the integration of new initiatives and student engagement, to optimize workflow. <br>Requirements:Minimum Education Requirements:Bachelor’s degree, preferably in business administration, management or any relevant field <br>Experience:5–8 years of experience in academic advising, registration, or student affairs.<br>Skills:Student Systems: Proficiency with Banner or other student information systems. Data Management: Ability to prepare statistical and progress reports. Advising Support: Strong understanding of academic requirements and institutional procedures. Communication: Excellent written and verbal communication in English and Arabic.<br>This position is open until September 6, 2026Placement is based on the candidate’s experience and skills. Only candidates who make it to the shortlist will be contacted<br>"The American University in Cairo is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals with disabilities are encouraged to apply."<br>“We thank all individuals who have expressed interest in working at The American University in Cairo.”

<p>Product Positioning &amp; Messaging Develop and maintain clear product positioning, value propositions, and messaging frameworks for software products and services. Create compelling product narratives tailored to target customer segments and buyer personas. Collaborate with Product Management and Sales teams to ensure consistent product communication across all customer touchpoints. Conduct market research to identify customer needs, market trends, and competitive opportunities. Go-To-Market (GTM) Strategy Develop and execute Go-To-Market plans for new product launches, feature releases, and product updates. Coordinate cross-functional activities between Product, Sales, Customer Success, and Marketing teams to ensure successful launches. Define target audiences, customer journeys, launch objectives, and success metrics. Monitor product adoption and market response following launches and recommend optimization actions. Growth Marketing &amp; Funnel Optimization Design and execute experiments across the marketing funnel to improve customer acquisition, engagement, conversion, and retention. Analyze campaign performance and customer behavior data to identify growth opportunities. Implement A/B testing initiatives and optimize marketing channels based on performance insights. Develop strategies to increase product usage, customer activation, and long-term retention. Content &amp; Sales Enablement Create product-focused marketing materials including presentations, case studies, datasheets, website content, and product collateral. Support the Sales team with competitive intelligence, battle cards, product demos, and objection-handling materials. Develop customer success stories and use cases that demonstrate product value and business impact. Performance Analysis &amp; Reporting Track and report on key product marketing and growth metrics. Measure the effectiveness of GTM initiatives and marketing campaigns. Provide actionable recommendations based on data analysis and customer feedback. Continuously monitor competitor activities, industry trends, and emerging technologies.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Marketing, Business Administration, Communications, Computer Science, or a related field.</li><li>3 5 years of experience in Product Marketing, Growth Marketing, Digital Marketing, or a similar role within a software or technology company.</li><li>Experience marketing SaaS products, software solutions, or technology services.</li><li>Proven experience developing and executing Go-To-Market strategies.</li><li>Strong understanding of product positioning, messaging, and market segmentation.</li><li>Experience with customer journey mapping and funnel optimization.</li><li>Knowledge of growth marketing principles and experimentation methodologies.</li><li>Proficiency in marketing analytics and reporting tools.</li><li>Experience with CRM and marketing automation platforms.</li><li>Ability to analyze data and translate insights into actionable marketing strategies.</li><li>Understanding of software development and SaaS business models.</li><li>Excellent written and verbal communication skills.</li><li>Strong presentation and storytelling abilities.</li><li>Analytical mindset with strong problem-solving capabilities.</li><li>Ability to manage multiple projects and priorities simultaneously.</li><li>Strong collaboration and stakeholder management skills.</li><li>Results-oriented with a focus on continuous improvement and measurable outcomes.</li><li>Experience in B2B software marketing.</li><li>Familiarity with tools such as HubSpot, Zoho CRM, Google Analytics, Mixpanel, Hotjar, or similar platforms.</li><li>Experience conducting A/B testing and conversion rate optimization initiatives.</li><li>Knowledge of customer lifecycle marketing and retention strategies.</li><li>Experience working in agile software development environments.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Valleysoft is a regional IT services provider delivering enterprise technology solutions, software development, process management, and infrastructure services to clients around the world.<br> Working across the Information Technology and Services sector, the company helps clients modernize operations, improve performance, and build more effective technology-enabled experiences.<br> In this role, you will help drive meaningful operational improvement across retail banking environments by shaping more efficient, compliant, and customer-focused processes.<br> You will work closely with business and technology stakeholders to support transformation initiatives, improve service delivery, and turn process insights into measurable business outcomes.<br> Responsibilities Optimize core retail banking journeys by mapping, analyzing, and re-engineering workflows such as customer onboarding, KYC/AML processing, and consumer loan and credit card origination to reduce turnaround time.<br> Partner with digital product and IT teams to identify automation opportunities, streamline processes for RPA deployment, and support mobile-first banking initiatives.<br> Redesign workflows to embed compliance with Central Bank of Egypt mandates, data privacy laws, and internal risk and control self-assessments.<br> Apply Lean Six Sigma methodologies to identify root causes of operational defects, branch inefficiencies, and back-office backlogs.<br> Establish baseline operational KPIs, build performance dashboards using Power BI and Excel, and present data-backed recommendations to senior stakeholders.<br> Bachelor's degree in Industrial Engineering, Business Administration, Finance, Operations Management, or a related discipline.<br> 3-6 years of direct process improvement, industrial engineering, or business analysis experience within retail banking or financial services in Egypt.<br> Lean Six Sigma Green Belt or Black Belt certification, with familiarity with Agile and Scrum delivery approaches.<br> Proficiency with process mapping tools such as Microsoft Visio, Bizagi, or ARIS.<br> Strong analytical capability using SQL, advanced Microsoft Excel, and Power BI.<br> Experience presenting process improvement initiatives, performance metrics, and business cases to senior management and department heads within a banking or financial services environment.<br> Experience working with Compliance, Risk, Internal Control, AML/KYC, and Operations teams to align process enhancements with regulatory and governance requirements.<br> Experience partnering with Digital, IT, Product, and Automation teams to translate business requirements into workflow enhancements, BPM solutions, or RPA initiatives.<br> Experience facilitating workshops, process mapping sessions, and cross-functional discussions with business and technical stakeholders.<br> Experience communicating data-driven recommendations through dashboards, presentations, and executive summaries.<br> Eligibility to work in Egypt.<br> Preferred Qualifications MBA or master's degree in operations, Process Improvement, Business Analytics, or a related field.<br> Experience with process mining.<br> Experience participating in digital transformation programs, customer journey redesign projects, or process automation initiatives within retail banking.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Valleysoft is a regional IT services provider delivering enterprise technology, application development, process management, infrastructure, and support services to clients globally.<br> Working across the information technology and services sector, the company helps organizations design, modernize, and operate critical systems that support business growth and resilience.<br> This role is an opportunity to join a business focused on complex enterprise environments, where strong technical leadership and customer-facing expertise help shape high-value solutions.<br> You will play a central part in translating client needs into practical, scalable infrastructure strategies across modern platforms and services.<br> As Infrastructure Senior Presales, you will lead presales efforts for enterprise infrastructure opportunities, guiding customers from early discovery through solution definition and transition to delivery.<br> The role combines technical depth, commercial awareness, and stakeholder engagement, with close collaboration across customers, account teams, vendors, and internal engineering functions.<br> Responsibilities Lead the infrastructure presales team in responding to RFPs, RFQs, and customer opportunities.<br> Design end-to-end enterprise infrastructure solutions across AI platforms, GPU clusters, virtualization, hybrid cloud, storage, backup, networking, and cybersecurity.<br> Develop technical proposals, solution architectures, BOMs, BOQs, compliance matrices, and statements of work.<br> Conduct customer discovery workshops, technical presentations, solution demonstrations, and executive briefings.<br> Collaborate with technology vendors and distributors to evaluate solutions, obtain quotations, and ensure technical compliance.<br> Perform infrastructure sizing, capacity planning, performance analysis, and high-availability and disaster recovery design.<br> Provide technical leadership throughout the sales lifecycle from opportunity qualification to delivery handover.<br> Support account managers in customer engagement, negotiations, and strategic opportunity development.<br> Mentor and develop the presales engineering team while promoting technical excellence and best practices.<br> Track emerging technologies and market trends in AI, cloud computing, data center infrastructure, automation, and cybersecurity.<br> Private Health Insurance Training &amp; Development 5+ years of experience in infrastructure presales, solution architecture, or enterprise systems engineering.<br> Degree in Computer Science.<br> Key Responsibilities: Lead the infrastructure presales team in responding to RFPs, RFQs, and customer opportunities.<br> Design end-to-end enterprise infrastructure solutions covering AI platforms, GPU clusters, virtualization, hybrid cloud, storage, backup, networking, and cybersecurity.<br> Develop technical proposals, solution architectures, Bills of Materials (BOM), Bills of Quantities (BOQ), compliance matrices, and Statements of Work (SOW).<br> Conduct customer discovery workshops, technical presentations, solution demonstrations, and executive briefings.<br> Collaborate with leading technology vendors and distributors to evaluate solutions, obtain quotations, and ensure technical compliance.<br> Perform infrastructure sizing, capacity planning, performance analysis, high-availability and disaster recovery design.<br> Provide technical leadership throughout the sales lifecycle, from opportunity qualification to solution delivery handover.<br> Support account managers in customer engagement, negotiations, and strategic opportunity development.<br> Mentor and develop the presales engineering team while promoting technical excellence and best practices.<br> Track emerging technologies and market trends in Artificial Intelligence, Cloud Computing, Data Center Infrastructure, Automation, and Cybersecurity.<br> Business-fluent English for executive presentations and client communication.<br> Eligibility to work in Egypt.<br> Areas of Expertise AI Infrastructure &amp; GPU Computing Enterprise Data Center Solutions Hybrid &amp; Private Cloud Red Hat OpenShift &amp; Kubernetes Virtualization Platforms Enterprise Storage &amp; Backup Software-Defined Infrastructure Network Architecture &amp; Data Center Fabric High Availability &amp; Disaster Recovery Technical Proposal Management Solution Architecture RFP/RFQ Compliance Vendor &amp; Partner Management Executive Customer Presentations Technologies &amp; Vendors IBM • Red Hat • Lenovo • Huawei • NVIDIA • Dell Technologies • HPE • Cisco</span> </div>

<p><h4>About us</h4> <p>Worley is a global company of energy, chemicals and resources experts headquartered in Australia. We partner with our customers to deliver projects and create value across the life of their assets. We specialize in consulting, engineering, procurement and construction across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition to more sustainable solutions.</p> <h4>Responsibilities:</h4> <ul> <li><strong>Promote a culture of zero harm within the business and our projects.</strong></li> <li><strong>Provide geotechnical engineering knowledge on projects and pursuits, including geological site reconnaissance, geotechnical site characterization, geotechnical data management, geotechnical analysis, geotechnical design, detailing.</strong></li> <li><strong>Deliver quality technical reports and submissions.</strong></li> <li><strong>Shadow Geoscience team leads by following corporate, safety, sustainability, quality, business development, engineering, procedures and processes.</strong></li> <li><strong>Support growth of the Geoscience Service Line by contributing towards our ever-expanding workload.</strong></li> <li><strong>Attend and participate in client meetings and deliver client and industry facing project presentations.</strong></li> <li><strong>Work as part of an integrated delivery team, comprising other engineering disciplines, professional environmental scientists, project delivery and project support staff on existing and new Worley Consulting/Worley projects.</strong></li> <li><strong>Support the development and implementation of geoscience strategies that are consistent with the divisional and regional Geoscience Service Line plans.</strong></li> </ul> <h4>Qualifications:</h4> <ul> <li><strong>Experienced in practicing geotechnical engineering, ranging from site supervision, pre-feasibility studies through to detailed design and construction.</strong></li> <li><strong>Ability to work in multi-disciplined teams in a fast-paced environment.</strong></li> <li><strong>Experience with Leapfrog and Openground software suites.</strong></li> <li><strong>Self-starter, willing and able to work on a wide variety of tasks.</strong></li> <li><strong>Be able to write clear, logical and concise technical reports in English.</strong></li> <li><strong>Demonstrate logical and independent thinking.</strong></li> <li><strong>Geotechnical design in accordance with Eurocodes.</strong></li> <li><strong>Strong ability to present, analyse and interpret data to a very high standard.</strong></li> <li><strong>Possess excellent oral and written communication skills.</strong></li> <li><strong>Willingness to travel for site visits and site supervision assignments across the Middle East.</strong></li> <li><strong>Master’s degree in Civil or Geotechnical Engineering from an accredited institution, including a strong commitment to continuing professional development (CPD). Candidates with Geotechnical Engineering background are preferred although not essential.</strong></li> </ul> <h4>Moving forward together</h4> <p>We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation. We're building a diverse, inclusive and respectful workplace. Creating a space where everyone feels they belong, can be themselves, and are heard.</p> <p>And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology. Whatever your ambition, there's a path for you here.</p> <p>And there's no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><b>About Signify</b></span></p><br><br><p>Through bold discovery and cutting-edge innovation, we lead an industry that is vital for the future of our planet: lighting. Through our leadership in connected lighting and the Internet of Things, we're breaking new ground in data analytics, AI, and smart solutions for homes, offices, cities, and beyond.</p><br><br><p>At Signify, you can shape tomorrow by building on our incredible 125+ year legacy while working toward even bolder sustainability goals. Our culture of continuous learning, creativity, and commitment to diversity and inclusion empowers you to grow your skills and career.</p><br><br><p>Join us, and together, we’ll transform our industry, making a lasting difference for brighter lives and a better world.&nbsp;</p><br><br><p><span><b>More about the role</b></span></p><br><br><p><span><b>Job Summary</b></span></p><br><p>Provides efficient order management by processing customer orders accurately and in a timely manner. Coordinates with cross-functional teams to ensure smooth order fulfillment and delivery. Resolves customer inquiries and issues related to orders to maintain high satisfaction levels.</p><br><p><span>Key Areas of Responsibility</span><br>• <span>Accepts and validates sales order by checking references and validating relevant information.</span><br>• <span>Support Continuous Improvement of Order Management Processes to ensure high Customer Satisfaction with special attention to Ordering &amp; Delivery aspects.</span><br>• <span>Manages manual order creation for complex projects, including milestone delivery and billing schedules.</span><br>• <span>Checks availability of sales orders and prepares delivery proposal; where needed, selects proposed alternatives, updates order status and escalates deviations.</span><br>• <span>Ensures timely response to customer questions and complaints regarding products and services provided through various channels.</span><br>• <span>Processes customer orders accurately and promptly to ensure timely delivery.</span><br>• <span>Maintains a clean order book, ensuring no old open orders.</span><br>• <span>Monitors order status and communicates updates to customers and relevant stakeholders.</span><br>• <span>Resolves order-related issues and discrepancies to maintain customer satisfaction.</span><br>• <span>Reports monthly the order receipts, deliveries, sales and stock levels.</span><br>• <span>Manages customer master data.</span></p><br><p><span>Critical Experiences</span></p><br><p>• Bachelor's degree in Supply Chain Management, Business Administration, or a related field.</p><br><p>• French language proficiency is a plus.<br>• 1 to 2 years of experience in order management or supply chain operations, with a focus on customer service and order processing.<br>• Experience in Continuous improvement or Problem-solving methodologies (Lean/Six Sigma/Agile/…) is preferred but not mandatory.</p><br><br><p><span><b>Everything we’ll do for you</b></span></p><br><br><p>You can grow a lasting career here. We’ll encourage you, support you, and challenge you. We’ll help you learn and progress in a way that’s right for you, with coaching and mentoring along the way. We’ll listen to you too, because we see and value every one of our&nbsp;27,000+ people. We believe that a diverse and inclusive workplace fosters creativity, innovation, and a full spectrum of bright ideas. With a global workforce present in 70+ countries, we are dedicated to creating an inclusive environment where every voice is heard and valued, helping us all achieve more together.&nbsp;</p><br><br><p>Come join us, and together we can light up the future.</p><br> </div>