Database Developer Jobs
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<span><br>POSITION SUMMARY<br>Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests. Set-up proper billing accounts according to Accounting policies. Troubleshoot, resolve, and document guest issues and concerns or escalate/refer to appropriate individual.<br>Assist management in training, scheduling, counseling, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<p>Patient Care Coordinator (Egypt)</p><br>
<p><span>Location: </span>Al Dokki, Cairo</p><br> <p><span>Position Purpose</span><br>The <span>Patient Care Coordinato</span>r plays a vital role in supporting and managing Patient Support Programs, ensuring that patients receive timely, compassionate, and professional assistance throughout their treatment journey.<br>The coordinator serves as a trusted advocate and a caring voice, ensuring no patient lives their patient support program journey alone. From coordinating services to providing guidance and quality care, the coordinator brings clarity, transparency, guidance, direction, education, and awareness to the patient support program journey. Whether in the field or the office, every action is taken to make each patient’s experience convenient and compliant.<br>At its core, this role is about removing barriers to care and ultimately expanding access strategies around the globe, so patients have the chance to receive and maximize the medical benefits and support they deserve.<br></p><br> <p><span>Duties and Responsibilities</span></p><br> <p>•Assist the line manager and assigned program team in effectively managing Patient Support Program(s) by liaising with key stakeholders.<br>•Ensure timely enrolment of eligible patients in accordance with defined workflow and program timelines.<br>•Educate and coordinate with patients to facilitate a seamless enrollment process aligned with program procedures.<br>•Maintain accurate, complete patient files, prepared for timely submission in line with project standards.<br>•Accompany team members on visits to healthcare providers, pharmacies, or patient support sites to support program implementation.<br>•Ensure patients receive their medications efficiently and without delay.<br>•Prepare and maintain regular reports on program performance, including patient numbers, services provided, and quality assurance metrics, in collaboration with the team.<br>•Maintain and update electronic records related to patient data and quality assurance.<br>•Participate in and complete all required training, including product training, pharmacovigilance, and any other client-provided or Axios-mandated trainings.<br>•Report any adverse events or product complaints in line with client requirements and Axios Standard Operating Policies and Procedures (SOPPs).<br>•Perform administrative duties related to program operations and general office support.<br>•Utilize Axios’ Patient Management System (PMS) exclusively for all program activities.<br>•Ensure a solid understanding and consistent application of international standards and relevant Axios policies and procedures.<br>•Comply with all applicable laws, regulations, Axios Code of Conduct, and internal SOPPs.<br>•Promote awareness of escalation protocols for any deviations or non-compliance issues.<br>•Support governance and operational monitoring activities across all Axios programs.<br>•Perform additional duties as assigned by your line manager</p><br> <p><span>Benefits of working with Axios include</span>:<br></p><br>
<ul>
<li>Paying fair market value<br></li>
<li>Annual performance-based bonus (based on role, levels, and contract)<br></li>
<li>Premium Private health insurance<br></li>
<li>Career progression aligned with a competency framework . Humanitarian Impact: Contribute to patient support programs that make a meaningful difference in patients lives.<br></li>
<li>Learning Exposure: Expand your expertise through hands-on experience in global health initiatives and patient-focused programs.</li>
</ul>
<p><span>Relationships</span><br>•Work closely with the Line Manager and the assigned program team.<br>•Work with the related divisions of Axios.<br>•Maintain ongoing and frequent communication with Axios staff.<br>•External Partners.<br>Competencies<br>•Application of job knowledge.<br>•Concern for order and quality.<br>•Adaptability and flexibility.<br>•Dependability.<br>•Teamwork</p><br> <p><span>Educational Background and Experience</span><br>•A Degree or Diploma in any medical background or social work is ideal<br>•0-1 year of working experience in a healthcare or scientific field or NGO is ideal<br>•Experience in data monitoring and management is an advantage, though not required.<br>•Experience coordinating and handling logistics/supply chain is an advantage, though not required.<br>•Experience in customer service management<br></p><br> <p><span>Job Circumstances</span><br>•The position is based in our regional office, and it does entail frequent travel to Clients and partners, which may be outside your designated region.<br>•Flexibility in ability to travel as well as working hours is essential.</p><br> </div>
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<span>Job Description</span><p><b>Are You Ready to Make It Happen at Mondelēz International?</b></p><br><p><b>Join our Mission to Lead the Future of Snacking. Make It With Pride.</b></p><br><p>Working as part of a cross functional team, you deliver the RDQ activities required to complete Packaging Design and Packaging Deployment for Innovation/Growth projects and productivity projects across multiple geographies with an emphasis on delivering the desired consumer experience.</p><br><p><b>How you will contribute</b></p><br><p>With the support and guidance of a manager, you will organize and execute projects in line with RDQ, marketing and manufacturing requirements, effectively communicating status and risks. You will plan and conduct activities to generate appropriate packaging information, using sampling and supplier management, and pilot plant and factory trials in accordance with good manufacturing practice and HACCP requirements. In this role, you will plan and conduct process development activities (e.g. packaging design and specifications, packaging scale up, commissioning etc.) and help with planning and the effective use of resources, including the use of external agencies. You will also create technical reports, which will require your skills in analysis and interpretation of results that will lead to conclusions and recommendations; create and maintain accurate packaging specifications; and create intellectual property to drive our competitive advantage.</p><br><p><b>What you will bring</b></p><br><p>A desire to drive your future and accelerate your career. You will bring experience and knowledge in:</p><br><ul><li>Working on teams and independently with the guidance of a manager</li><li>Prioritizing and managing activities</li><li>Identifying problems proactively and creating and implementing solutions independently</li><li>Applying fundamental technical understanding to interpret and analyze data to reach clear conclusions</li><li>Communicating effectively verbally and in writing, including technical writing</li><li>Putting the consumer at the heart of development activities</li><li>Technical curiosity and a collaborative mindset</li></ul><p><b><u>More about this role</u></b></p><br><p><b>What you need to know about this position:</b></p><br><p>This position reports to the R&D Packaging Lead for MENAP & SSA. You will be part of cross-functional teams delivering Innovation, Renovation, Productivity, Quality and Sustainability efforts. You will work with product and process development, marketing, quality, procurement, finance, supply chain, suppliers, and others.</p><br><p><b>What extra ingredients you will bring:</b></p><br><ul><li><p>Graphics/artworks: apply knowledge around the printing process to determine how it affects package performance. Effectively apply to business issues and make appropriate recommendations.</p><br></li><li><p>Product Packaging interactions: apply knowledge of product, process, and package interactions to make material recommendations and narrow down variables during development process.</p><br></li><li><p>Ability to work with different levels of the organization.</p><br></li><li><p>Excellent written and oral communication skills; able to effectively communicate to all levels within the organization.</p><br></li><li><p>Ability to get results through working with a diverse team.</p><br></li><li><p>Demonstrated ability to prioritize and manage complexity.</p><br></li><li><p>Executional excellence, time management and problem-solving competencies.</p><br></li></ul><p><b>Education / Certifications:</b></p><br><ul><li><p>Bachelor of Science degree in Packaging Science, Mechanical Engineering, Chemical Engineering, or related discipline.</p><br></li></ul><p><b>Job specific requirements:</b></p><br><ul><li><p>2-3 years' experience in a packaging development role, including internship experience.</p><br></li></ul><p><b>Travel requirements: </b></p><br><p><b>None</b></p><br><p><b>Work schedule:</b></p><br><p><b>Full-Time</b></p><br>&#xa;&#xa;No Relocation support available<span><b>Business Unit Summary</b></span>Mondelēz International in the Middle East, North Africa and Pakistan serves the Middle East and Africa markets as well as Australia, New Zealand, the UK and Canada. Headquartered in Dubai, UAE, we have more than 2600 employees working across seven plants and six commercial offices; we make, bake, sell and deliver our products to customers. We are market leaders in key snacking categories with iconic global and local brands including Cadbury Dairy Milk chocolate, Milka, Oreo and belVita biscuits, Barni Cakes,Tang powdered beverage, Chiclets and Trident gum and Halls candy. <p>Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.</p><br><b><span>Job Type</span></b>RegularPackaging Development & EngineeringScience & Engineering </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>At EY, we re all in to shape your future with confidence. We ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.</p><p>The opportunity</p><p>Strategy & Transactions (SaT) is recruiting for a Valuation Analyst to assist our clients in addressing their strategic planning, regulatory compliance, financial reporting and fair market value documentation needs. You ll have the opportunity to develop your career through a broad scope of engagements, mentoring and formal learning.</p><p>Your key responsibilities</p><p>As a Valuation Analyst, you'll make technical contributions to valuation client engagements and internal projects. You'll gain a thorough understanding of the target business and its market, and of clients' issues, performing research and analysis of the target's industry and of quoted companies operating in that sector. You'll deal with day-to-day queries raised by clients and will attend internal and external meetings relating to the assignment.</p><p>You'll perform valuation calculations and analyses, as well as being involved in drafting presentations and reports, formulating views on value, presenting conclusions to the rest of the team and contributing to the presentations of our work and findings to the client.</p><p>Skills and attributes for success</p><p>Individuals who will strive to deliver valuations on time and within budget will do well in this environment. You will also be required to take ownership of your career by obtaining regular feedback on a timely basis and keeping alert to learning and development opportunities. You'll actively establish and develop external and internal relationships, helping to create a positive learning culture within the team.</p><p>What we offer you</p><p>At EY, we ll develop you with future-focused skills and equip you with world-class experiences. We ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .</p><p>Are you ready to shape your future with confidence? Apply today.</p><p>To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.</p><p>EY | Building a better working world</p><p>EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.</p><p>Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.</p><p>EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.</p><p>Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>A bachelor's degree in finance, economics, accounting or business and at least 1 year of related business valuation work experience</p><p>Financial modelling skills including experience building models from scratch.</p><p>Demonstrated record of solving complex problems and completing challenging projects</p><p>Ideally you ll also</p><p>Have previous valuation experience in professional services/Big 4 Firm</p><p>Have spent time working in a consulting environment</p><p>Have financial modelling experience</p><p>Made an achievement of or significant progress towards a CFA;</p><p>What we look for</p><p>We are looking for candidates who are highly motivated, analytical, logical thinkers with a passion for valuations and have a very strong attention to detail. Being a strong team player is critical with the ability to adapt to changing requirements or deadlines in support of our clients goals.</p><p></p></section>
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<br>About the opportunity<br><p><strong>Role Summary</strong></p><br><br><p>The GR Supervisor will be responsible for handling all GR transactions in Egypt and managing the company's relationships with government agencies and officials.</p><br><br><p><strong>What's On Your Plate?</strong></p><br><br><ul><li><p>Provide Government Relations consultation and regulatory guidance to the Legal Department and business stakeholders on licensing requirements, government procedures, regulatory compliance, and execution of transactions with the competent authorities across Egypt.</p><br><br></li><li><p>Build and maintain strong professional relationships with government entities, municipalities, district authorities, and regulatory agencies to facilitate licensing, approvals, inspections, and other government-related transactions.</p><br><br></li><li><p>Manage end-to-end licensing activities across Egypt’s decentralized regulatory environment, ensuring compliance with varying authority requirements, approval processes, and implementation practices across different governorates.</p><br><br></li><li><p>Coordinate and process licensing applications through the relevant District System for each operational location, ensuring timely approvals from Planning and Building, Civil Defense, CCTV, Traffic, Health and Food Safety, Environmental, and Sewage authorities.</p><br><br></li><li><p>Take full ownership of renewing all company licenses, permits, and legal documents, ensuring all statutory requirements are fulfilled to maintain uninterrupted business operations.</p><br><br></li><li><p>Perform and monitor amendments related to directors, shareholders, authorized signatories, company activities, and other corporate changes before the Commercial Registry and relevant government authorities.</p><br><br></li><li><p>Support the licensing requirements for new store openings, relocations, operational changes, and expansion projects, ensuring all regulatory approvals are secured before commencement of operations.</p><br><br></li><li><p>Manage the increasing licensing workload resulting from the expansion of the operational network, ensuring timely coordination with multiple authorities across various governorates.</p><br><br></li><li><p>Monitor legislative and regulatory developments, keeping internal stakeholders informed of changes in laws, regulations, government procedures, authority requirements, and licensing obligations that may impact the business.</p><br><br></li><li><p>Maintain the validity and accuracy of all company licenses, permits, approvals, and authorized signatory records, including but not limited to Civil Defense, Trade & Industry, Municipality, Labor, Traffic, Health, Food Safety, Environmental, and other regulatory permits.</p><br><br></li><li><p>Coordinate and manage government inspections, authority visits, and compliance assessments, ensuring operational readiness and timely resolution of observations or corrective actions.</p><br><br></li><li><p>Represent the company before government authorities regarding complaints, investigations, inspections, enforcement actions, and regulatory matters, ensuring appropriate coordination with internal stakeholders and timely resolution.</p><br><br></li><li><p>Manage and follow up on government cases, regulatory inquiries, and official complaints, driving resolution with relevant business functions while minimizing operational and compliance risks.</p><br><br></li><li><p>Ensure all company records, licenses, approvals, and statutory documents are accurately maintained and updated through the relevant government electronic portals and systems.</p><br><br></li><li><p>Maintain comprehensive records, reports, trackers, and documentation related to licensing activities, inspections, renewals, regulatory approvals, and compliance status.</p><br><br></li><li><p>Coordinate with internal departments, landlords, consultants, and government authorities to facilitate licensing, operational readiness, and regulatory compliance for all company locations.</p><br><br></li><li><p>Support business continuity by proactively monitoring licensing validity, regulatory obligations, pending approvals, and authority requirements to prevent operational disruptions.</p><br><br></li><li><p>Perform administrative support activities related to Government Relations, including data management, reporting, official correspondence, and monitoring monthly Government Relations expenditures and billing.</p><br><br></li></ul><br>What you need to be successful<br><p><strong>What Did We Order?</strong></p><br><br><ul><li><p>Minimum of 8 years of experience in Government Relations.</p><br><br></li><li><p>Strong knowledge of local GR and regulations related to delivery companies. </p><br><br></li><li><p>Excellent communication and negotiation skills.</p><br><br></li><li><p>Strong analytical and problem-solving abilities.</p><br><br></li><li><p>Ability to work independently and manage multiple tasks simultaneously.</p><br><br></li></ul><br>Who we are<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div> <strong>SCOPE</strong> </div> <div> Responsibility for assisting the concentrated sales efforts of the Groups and Events Sales Team and to extend that assistance to other professional sales team members when requested.</div> <div> <br> </div> <div> <strong>OVERALL OBJECTIVES</strong> </div> <div> The job of <strong>Assistant Groups & Events Manager</strong> is executed satisfactorily when:</div> <ul> <li> The Hotel achieves its Financial Objectives.</li> <li> The Group and Events Sales team that the person works with achieves their Revenue Objectives.</li> <li> The person achieves their Personal Objectives.</li> </ul> <div> <br> </div> <div> <br> <br> </div> <div> At Kempinski, Talent Development is a management responsibility and consequently an integral and important part of our Managers daily activities. The Assistant manager of groups & events<strong> </strong>fulfils <em>their</em> role as a Talent Development Ambassador when:</div> <ul> <li> They actively support and implement Talent Development initiatives as a part of their daily activities.</li> <li> They identify Training talents in their department and throughout the hotel as per below definition* and actively support their career development.</li> <li> They support and initiate transfer, cross exposure and task force assignments for their team.</li> <li> They personally conduct performance evaluations with their team on a regular basis and take personal interest for their talents development plans.</li> <li> They recruit and select potential talent according to current and future department, hotel and Kempinski s needs including conducting interviews for positions in their department.</li> </ul> <div> <strong>AIN RESPONSIBILITIES</strong> </div> <div> <br> </div> <ul> <li> Assist the Director of Groups and Events in the Management of the Department especially in the absence of the Director of Groups and Events.</li> <li> Attend meetings and client events in the absence of and / or instead of the Director of Groups and Events. </li> <li> Direct receipt, qualification and coordination of event & group requests (incl. leads, RFPs, etc.) defined by her/his direct supervisor.</li> <li> Handle requests according to the relevant standards within a maximum of five (business) hours of its receipt.</li> <li> Apply the Kempinski MICE SOP s from Group Enquiry to Contracting. </li> <li> Ensure the ideal and most effective utilization of the Meeting and Conference Rooms.</li> <li> Carry out site inspections with potential MICE clients in coordination with the Field Sales department.</li> <li> Realize up sell possibilities to meet and surpass Group & Event budget goals.</li> <li> Thoroughly input, supervise and maintain the requests in the Opera S&C System according to the data input standards.</li> <li> Create activities to ensure ongoing maintenance of bookings.</li> <li> Generate proper proposals and contracts.</li> <li> Follow up on sent out proposals within 24 hours (1 working day) to ensure the client has received the information and to clarify possible questions and issues.</li> <li> Handle the enquiries until conversion to definite bookings including negotiation, contracting, and site inspection before handing over to the Event Manager (or to the Groups & Events Coordinator). </li> <li> Ensure a proper handover of the converted business to the Event Manager / Groups & Events Coordinator with all relevant information forwarded.</li> <li> Introduce the Event Manager / Groups & Events Coordinator to the client.</li> <li> Conduct Exit Interviews with important customer after their event asking for future business.</li> <li> Cross-sell to other hotels within the Kempinski Group (and GHA).</li> <li> Regular competition checks.</li> <li> Review monthly results and forecasts to recommend and execute activities required to ensure the hotel increases the market share and maximizes its revenue.</li> <li> Properly maintain LOS/CAN and UNC business.</li> <li> Further administrative tasks and other possible assigned duties.</li> <li> Perform any other duties as assigned to them by management.</li> </ul> <div><br></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><div><b> EDUCATION</b>: College Degree in Hospitality required,University graduate <br> <br>EXPERIENCE: Previous experience of minimum two (2) years in luxury hotels is required. Previous experience in Groups & Events management, Reservations or Sales preferred.<br> <br>LANGUAGE: Ability to work and communicate in a multinational environment:<br>Local language excellent oral and written skills (as applicable)<br>English excellent oral and written skills<br>Additional language - beneficial<br> <br> <br> </div> <div> <br> </div><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Who we are</p><p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p><p>About this Role</p><p>We are seeking a skilled IT project delivery professional to lead end-to-end delivery of large-scale projects, ensuring successful execution from feasibility through to closure. The role focuses on driving collaboration across cross-functional teams, maintaining alignment with timelines and quality standards, and delivering measurable outcomes that support organisational objectives.</p><p>What you ll do</p><ul><li>Coordinate cross-functional teams to ensure alignment on project requirements, timelines, and milestones.</li><li>Facilitate regular interactions with project stakeholders to identify, track, and resolve issues effectively.</li><li>Oversee project deliverables and ensure adherence to defined quality standards and methodologies.</li><li>Develop and maintain project communication plans, ensuring clarity and transparency across stakeholders.</li><li>Prepare and present status reports, consolidating insights from data analysis and project updates.</li><li>Manage change requests, ensuring all stakeholders understand impacts on timelines and budgets.</li><li>Support development of user documentation, training materials, and handover processes to ensure smooth implementation.</li><li>Monitor client satisfaction and secure acceptance of deliverables during and after project completion.</li><li>Conduct post-project evaluations to identify lessons learned and improvement opportunities.</li></ul><p>What's in it for you</p><ul><li>Opportunity to work on high-impact, large-scale IT and transformation projects.</li><li>Exposure to global stakeholders and cross-market collaboration.</li><li>A dynamic environment that encourages innovation, continuous improvement, and knowledge sharing.</li><li>Opportunities to expand expertise in cloud services, ERP systems, and enterprise project delivery.</li></ul><p>What skills you will learn</p><ul><li>Advanced stakeholder management and communication across global teams.</li><li>End-to-end project lifecycle management using industry-standard methodologies.</li><li>Change management and risk mitigation strategies in complex environments.</li><li>Practical exposure to cloud technologies (e.g., Azure, O365) and enterprise system implementation.</li><li>Continuous improvement and post-project evaluation techniques.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Who you are</p><ul><li>Demonstrated experience (typically 6 8 years) delivering large-scale IT or ERP projects or programmes.</li><li>Proven ability to lead diverse project teams and deliver outcomes within agreed timelines.</li><li>Strong understanding of established project delivery methodologies and frameworks.</li><li>Experience managing budgets and overseeing complex project environments.</li><li>Familiarity with ERP implementation and infrastructure or construction-related projects.</li><li>Educational background in a relevant field (bachelor s or master s degree).</li><li>Professional certification such as PMP is advantageous.</li></ul><p>Not a perfect fit?</p><p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are seeking a detail-oriented and motivated Regulatory Affairs Specialist to join our pre-market team for Saudi Arabia. This role offers an exciting opportunity to support product registration activities and contribute to timely market access in compliance with Saudi Food and Drug Authority (SFDA) requirements. The position provides strong exposure to regulatory processes and cross-functional collaboration, working closely with local and global stakeholders. It is ideal for candidates looking to develop their regulatory expertise while playing a key role in ensuring high-quality submissions in a fast-paced environment. This role is based in Egypt and involves close collaboration with local and global teams, including regulatory, commercial, and supply chain functions. It is primarily office-based, with limited travel as required.</p><p>Responsibilities may include the following and other duties may be assigned:</p><ul><li>Manage and execute product registration/renewals activities in compliance with SFDA requirements and timelines</li><li>Prepare, review, and submit regulatory documentation to ensure accuracy, completeness, and alignment with authority expectations</li><li>Coordinate with global teams, legal manufacturers, and internal stakeholders to define and implement submission strategies</li><li>Monitor submission status, respond to authority inquiries, and ensure timely closure of regulatory actions</li><li>Identify potential risks or gaps in documentation and escalate critical issues to ensure smooth approvals</li><li>Maintain regulatory records and ensure all data and documents are properly tracked, updated, and compliant</li><li>Ability to collaborate with global cross-functional teams and proactively propose ideas and initiatives to improve Regulatory Affairs processes and efficiency.</li></ul><p>Recruitment Fraud Alert</p><p>We are aware of phishing scams targeting job seekers. Please keep the following in mind:</p><ul><li>Apply only through official Medtronic channels.</li><li>All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @medtronic.com email addresses.</li><li>Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate.</li><li>If you receive a suspicious message claiming to be from Medtronic, do not respond, click links, or open attachments.</li><li>If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic, please contact us immediately at AskHR@medtronic.com .</li></ul><p>Benefits & Compensation</p><p>Medtronic offers a competitive Salary and flexible Benefits Package</p><p>A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.</p><p>This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Required Knowledge and Experience:</strong></p><ul><li>Bachelor s degree in Regulatory Affairs, Life Sciences, Biomedical Engineering, or a related field</li><li>3-5+ years of experience in regulatory affairs within the medical devices or healthcare industry</li><li>Strong knowledge of SFDA regulations, pre-market submission pathways, and regulatory compliance requirements in Saudi Arabia</li><li>Proven experience in managing complex regulatory submissions and defining submission strategies independently</li><li>Demonstrated ability to lead cross-functional coordination with global teams, legal manufacturers, and external stakeholders</li><li>Excellent analytical, organizational, and problem-solving skills, with the ability to manage multiple priorities and meet tight regulatory timelines.</li></ul><p>Prior experience in regulatory submissions within the medical devices industry, familiarity with SFDA electronic systems, and exposure to global regulatory environments are considered advantageous.</p><p>Proficiency in Microsoft Office tools (particularly Excel, Word, and PowerPoint) and experience working in a fast-paced, matrix organization would further support success in this role.</p><p><strong>Physical Job Requirements</strong></p><p>The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish remote engineering hubs, and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces, and content focused on creating impact and growth across the different interactions.</p> <p>Robusta is a tech agency working with a diverse client base across different sectors and industries on implementing digital transformation programs. Engagements are typically focused on digitization of existing operations and processes and/or activation of digital customer engagement channels. With a team of 100+ tech and market consultants, robusta maintains an impactful footprint across EMEA and engages with its clients through its two key operations hubs in Egypt and Germany. You will be working with our partner <strong>Hyperone</strong>.</p> <p> </p> <p> <strong>Job Overview: </strong> </p> <p>The E-Commerce Manager is responsible for owning and scaling the full digital commerce business across website, mobile app, and operational ecosystem. The role drives sustainable growth in revenue and profitability while improving customer retention (MARC as the north-star metric), ensuring operational excellence, and leading a high-performing cross-functional team. The role is accountable for end-to-end e-commerce P&L performance, digital strategy execution, and continuous improvement of customer experience, unit economics, and service quality.</p> <p> </p> <p> <strong>Job Responsibilities</strong> </p> <ul> <li>Own the end-to-end e-commerce business including growth, commercial planning, customer experience, operations, marketplaces, and customer service </li> <li> Drive MARC growth through acquisition, retention, and reactivation strategies, ensuring sustained month-on-month improvement </li> <li> Deliver GMV and net revenue targets in line with the annual business plan across website and mobile app </li> <li> Improve profitability per order by optimizing commercial levers, cost structure, and operational efficiency </li> <li> Ensure strong operational KPIs including on-time delivery, low cancellation rates, and optimized cost per order </li> <li> Own and manage the e-commerce commercial calendar in coordination with Commercial teams </li> <li> Co-own the digital and tech roadmap with CX/Tech teams to ensure alignment with business priorities and customer needs </li> <li> Conduct monthly performance reviews with Operations and Finance, identifying gaps, inefficiencies, and improvement opportunities </li> <li> Lead cross-functional execution across Commercial, Operations, CX, Marketing, Tech, and Finance to deliver annual targets </li> <li> Lead, manage, and develop a growing e-commerce team (~80 members, including 5 direct reports) </li> <li> Drive innovation, digitization, and marketplace expansion initiatives to unlock new growth channels </li> <li> Own monthly and quarterly performance reporting to the Digital Steering Committee with clear variance analysis and mitigation plans</li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul> <li>Bachelor s degree or higher </li> <li> 10+ years of overall business experience, with at least 2 3 years in e-commerce leadership roles </li> <li> Strong preference for Grocery or FMCG e-commerce experience </li> <li> Proven experience managing end-to-end e-commerce or digital P&L responsibility </li> <li> Strong commercial and financial acumen with ability to manage key metrics such as GMV, MARC, ROAS, AOV, retention, and cost per order </li> <li> Experience in marketplaces (e.g., Amazon, Jumia, Noon, or similar platforms) is highly desirable </li> <li> Strong leadership experience managing large, cross-functional teams </li> <li> High proficiency in Arabic and English </li> <li> Strong analytical mindset with data-driven decision-making capability </li> <li> Entrepreneurial mindset with strong execution focus and ownership mentality</li> </ul> <ul> <li>Attractive compensation package </li> <li>Social and medical insurance</li> <li>Collaborate with industry-leading tech talents</li> <li>Nurture your career in a dynamic growth culture</li> </ul><p></p></section>
<h2 class="h5">Job description</h2>
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Robusta assists organizations in transitioning to a digital-first approach, crafting unforgettable experiences for their customers. We provide strategy, design, product, and technology services to prominent businesses and brands, utilizing our go-to-market expertise to facilitate seamless customer experiences and enhance conversion rates.<br><strong>About the Role</strong><br>The Senior Accountant is responsible for maintaining the integrity and accuracy of the general ledger and leading the month-end and year-end closing processes across multiple legal entities and jurisdictions. The role ensures compliance with IFRS, supports statutory reporting and tax compliance requirements, performs complex reconciliations including intercompany and multi-currency transactions, and facilitates successful external audits.<br>The position provides technical accounting expertise, delivers timely and reliable financial information to support management decision-making, and drives continuous process improvement and automation initiatives to enhance financial controls, reporting quality, and operational efficiency.<br><strong>Key Responsibilities</strong><br><strong>Financial Accounting & Reporting</strong><br><ul><li>Prepare and review financial statements, including supporting schedules, notes, and working papers, for assigned entities in compliance with IFRS.</li><li>Maintain the integrity, accuracy, and completeness of the general ledger.</li><li>Ensure proper accounting treatment and documentation of transactions in accordance with company policies and accounting standards.</li><li>Manage and maintain the fixed asset register in accordance with IAS 16, including depreciation calculations and asset reconciliations.</li></ul><strong>Month-End & Year-End Closing</strong><br><ul><li>Own and execute the month-end and year-end closing processes.</li><li>Prepare and review journal entries, accruals, prepayments, provisions, depreciation entries, and foreign currency revaluations.</li><li>Ensure accurate and timely closure of accounting books and compliance with reporting deadlines.</li></ul><strong>Reconciliations & Controls</strong><br><ul><li>Perform and review balance sheet reconciliations, including bank, intercompany, and other key account reconciliations.</li><li>Manage intercompany accounting and reconciliations across multiple entities and currencies, ensuring timely resolution of discrepancies.</li><li>Ensure compliance with internal controls, accounting policies, delegated authorities, and approval matrices.</li><li>Identify control weaknesses and implement corrective actions to mitigate financial and operational risks.</li></ul><strong>Tax & Compliance</strong><br><ul><li>Support tax compliance activities, including VAT, withholding tax, and transfer pricing documentation requirements.</li><li>Coordinate with local tax advisors and regulatory authorities across different jurisdictions as required.</li><li>Ensure timely and accurate statutory filings and compliance obligations.</li></ul><strong>Audit Management</strong><br><ul><li>Act as a primary contact for external auditors.</li><li>Prepare audit deliverables and Prepared-by-Client (PBC) schedules.</li><li>Respond to audit inquiries and support audit completion through timely resolution of issues and sign-off.</li></ul><strong>Process Improvement & Automation</strong><br><ul><li>Drive continuous improvement initiatives within accounting and reporting processes.</li><li>Support automation and standardization of accounting workflows within ERP systems, particularly Odoo.</li><li>Reduce manual processes and improve efficiency, accuracy, and auditability of financial information.</li></ul><strong>Team Support & Collaboration</strong><br><ul><li>Provide technical guidance, review, and support to junior AP, AR, and GL accountants.</li><li>Collaborate effectively with cross-functional teams and support the finance function during peak reporting and audit periods.</li><li>Promote knowledge sharing and adherence to accounting best practices across the finance team.</li></ul><br><strong>Requirements</strong><br><strong>Education</strong><br><ul><li>Bachelor's degree in Accounting, Finance, or a related field.</li></ul><strong>Experience</strong><br><ul><li>Minimum 5 years of progressive experience in General Accounting and General Ledger functions.</li><li>Experience within multi-entity and multi-currency environments is strongly preferred.</li><li>Experience working across multiple jurisdictions, particularly Egypt and GCC countries (UAE, KSA), is preferred.</li><li>Prior experience in a Big Four audit firm is highly preferred.</li></ul><strong>Professional Certifications</strong><br><ul><li>Professional accounting qualification or active pursuit of certification such as ACCA, CPA, CMA, CFA, or equivalent is highly preferred.</li></ul><strong>Technical Skills</strong><br><ul><li>Strong practical knowledge of IFRS.</li><li>Hands-on experience with ERP systems such as SAP, Oracle, or Odoo (Odoo experience is an advantage).</li><li>Advanced Microsoft Excel and financial analysis capabilities.</li><li>Experience with financial reporting, close automation, and reporting tools.</li></ul><strong>Languages</strong><br><ul><li>Fluent spoken and written English.</li><li>Ability to prepare professional reports and communicate effectively with auditors, advisors, and stakeholders in English.</li></ul><br> </div>
About Agoda<br><br>At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.<br><br>Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.<br><br>No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.<br><br>Get to Know Our Team<br><br>The Engineering department oversees all Agoda’s ML and software related requirements. Our goal is to enable and increase Agoda’s business through creative approaches and the implementation of powerful resources such as operational and analytical databases, ML driven solutions, queue systems and data monitoring tools. We hire the brightest minds from around the world to take on this challenge and equip them with the knowledge and tools that contribute to their personal growth and success while supporting our company’s culture of diversity and experimentation. The role the engineering team plays at Agoda is critical as business users, product managers, and many others rely on us to empower their decision making. We are equally dedicated to our customers by improving their search experience with faster results and protecting them from any fraudulent activities. Data is interesting only when you have enough of it, and we have plenty. This is what drives up the challenge as part of the ML engineering squad, but also the reward. We work across structured and non-structured data at scale. For example, our current ML models process millions of images every day to try and enhance the experience that our users get from our app.<br><br>Why Agoda Engineering Team (ML role)?<br><br>Our engineering teams are at the intersection of business analytics, ml engineering, data warehousing and software engineering. Our job involves dealing with distributed systems, stream processing, ml modeling and computation at tens of PB Scale. We focus on software engineering related to data replication, storage, centralized computation, and Data API’s. By providing our users with ML products/tools, shared frameworks, and ML services, we enable our company to validate strategic decisions, make smarter choices, and react to the fast-changing world. We are a small but passionate team with people from different nationalities working together on a single goal.<br><br>In this Role, you will get to:<br><br>Lead the team technically in improving scalability, stability, accuracy, speed and efficiency of our existing ML systems and processes. Build, administer and scale ML processing pipelines. Be comfortable navigating the following technology stack: Python3, Scala Spark, scripting (Bash/Python), Hadoop, SQL, S3 etc. Should be able to understand internals of ML models such as Light GBM, Random Forest, CNN, Regression models, etc Design, build, test and deploy new libraries, frameworks or full systems for our core systems while keeping to the highest standards of testing and code quality. Work with experienced engineers and product owners to identify and build tools to automate many large-scale data management / analysis tasks. We believe in end-to-end ownership; this role will involve taking and building systems that enable us to deliver ML models to production at a scale.<br><br>What You’ll need to Succeed:<br><br>Bachelor’s degree in computer science /information systems/engineering/related field 6+ years of experience in software engineering with a minimum of 4+ years in MLExpert in SQL, Python3, and JVM based programming language – ie, Java or Scala Expert in software design/design patterns, functional programming and object-oriented programming. Analytical problem-solving capabilities & experience. A strong engineering driven mindset will be required to succeed in this role.<br><br>It’s great if you have:<br><br>Good understanding of Hadoop ecosystems and Big Data architecture and techologies Experience working with Open-source products Experience with Scala development Working in an agile environment using test driven methodologies Systems administration skills in Linux<br><br>Benefits<br><br>Hybrid Working Model WFH Set Up Allowance30 Days of Remote Working from anywhere globally every year Employee discount for accommodation globally Global team of 90+ nationalities40+ offices and 25+ countries Annual CSR / Volunteer Time off Benevity Subscription for employee donations Volunteering opportunities globally Free Headspace subscription Free Odilo & Udemy subscriptions Access to Employee Assistance Program (third party for personal and workplace support) Enhanced Parental Leave Life, TPD & Accident Insurance<br><br>#telaviv #jerusalem #IT #ENG #4 #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #sydney #melbourne #perth #toronto #vancouver #montreal #shanghai #beijing #shenzhen #prague #Brno #Ostrava #cairo #alexandria #giza #estonia #paris #berlin #munich #hamburg #stuttgart #cologne #frankfurt #hongkong #budapest #jakarta #bali #dublin #telaviv #milan #rome #venice #florence #naples #turin #palermo #bologna #tokyo #osaka #kualalumpur #malta #amsterdam #oslo #manila #warsaw #krakow #doha #alrayyan #riyadh #jeddah #mecca #medina #singapore #seoul #barcelona #madrid #stockholm #zurich #taipei #tainan #taichung #kaohsiung #bangkok #Phuket #istanbul #london #manchester #edinburgh #hcmc #hanoi #lodz #wroclaw #poznan #katowice #rio #salvador #newdelhi #bangalore #bandung #yokohama #nagoya #okinawa #fukuoka #jerusalem #IT #4 #newdelhi #Pune #Hyderabad #Bangalore #Mumbai #Bengaluru #Chennai #Kolkata #Lucknow #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #sydney #melbourne #perth #toronto #vancouver #montreal #shanghai #beijing #shenzhen #prague #Brno #Ostrava #cairo #alexandria #giza #estonia #paris #berlin #munich #hamburg #stuttgart #cologne #frankfurt #hongkong #budapest #jakarta #bali #dublin #telaviv #milan #rome #tokyo #osaka #kualalumpur #amsterdam #oslo #manila #warsaw #krakow #bucharest #moscow #saintpetersburg #capetown #johannesburg #seoul #barcelona #madrid #stockholm #zurich #taipei #bangkok #Phuket #istanbul #london #manchester #edinburgh #kiev #hcmc #hanoi #wroclaw #poznan #katowice #rio #salvador #IT #4 #5<br><br>Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.<br><br>Discover More About Working At Agoda<br><br>Agoda Careers https://careersatagoda.com Facebook https://www.facebook.com/agodacareers/Linked In https://www.linkedin.com/company/agoda You Tube https://www.youtube.com/agodalife<br><br>Equal Opportunity Employer <br><br>At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.<br><br>We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.<br><br>Disclaimer<br><br>We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
About Agoda<br><br>At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.<br><br>Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.<br><br>No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.<br><br>Get to Know Our Team<br><br>The Engineering department oversees all Agoda’s ML and software related requirements. Our goal is to enable and increase Agoda’s business through creative approaches and the implementation of powerful resources such as operational and analytical databases, ML driven solutions, queue systems and data monitoring tools. We hire the brightest minds from around the world to take on this challenge and equip them with the knowledge and tools that contribute to their personal growth and success while supporting our company’s culture of diversity and experimentation. The role the engineering team plays at Agoda is critical as business users, product managers, and many others rely on us to empower their decision making. We are equally dedicated to our customers by improving their search experience with faster results and protecting them from any fraudulent activities. Data is interesting only when you have enough of it, and we have plenty. This is what drives up the challenge as part of the ML engineering squad, but also the reward. We work across structured and non-structured data at scale. For example, our current ML models process millions of images every day to try and enhance the experience that our users get from our app.<br><br>Why Agoda Engineering Team (ML role)?<br><br>Our engineering teams are at the intersection of business analytics, ml engineering, data warehousing and software engineering. Our job involves dealing with distributed systems, stream processing, ml modeling and computation at tens of PB Scale. We focus on software engineering related to data replication, storage, centralized computation, and Data API’s. By providing our users with ML products/tools, shared frameworks, and ML services, we enable our company to validate strategic decisions, make smarter choices, and react to the fast-changing world. We are a small but passionate team with people from different nationalities working together on a single goal.<br><br>In this Role, you will get to:<br><br>Lead the team technically in improving scalability, stability, accuracy, speed and efficiency of our existing ML systems and processes. Build, administer and scale ML processing pipelines. Be comfortable navigating the following technology stack: Python3, Scala Spark, scripting (Bash/Python), Hadoop, SQL, S3 etc. Should be able to understand internals of ML models such as Light GBM, Random Forest, CNN, Regression models, etc Design, build, test and deploy new libraries, frameworks or full systems for our core systems while keeping to the highest standards of testing and code quality. Work with experienced engineers and product owners to identify and build tools to automate many large-scale data management / analysis tasks. We believe in end-to-end ownership; this role will involve taking and building systems that enable us to deliver ML models to production at a scale.<br><br>What You’ll need to Succeed:<br><br>Bachelor’s degree in computer science /information systems/engineering/related field 6+ years of experience in software engineering with a minimum of 4+ years in MLExpert in SQL, Python3, and JVM based programming language – ie, Java or Scala Expert in software design/design patterns, functional programming and object-oriented programming. Analytical problem-solving capabilities & experience. A strong engineering driven mindset will be required to succeed in this role.<br><br>It’s great if you have:<br><br>Good understanding of Hadoop ecosystems and Big Data architecture and techologies Experience working with Open-source products Experience with Scala development Working in an agile environment using test driven methodologies Systems administration skills in Linux<br><br>Benefits<br><br>Hybrid Working Model WFH Set Up Allowance30 Days of Remote Working from anywhere globally every year Employee discount for accommodation globally Global team of 90+ nationalities40+ offices and 25+ countries Annual CSR / Volunteer Time off Benevity Subscription for employee donations Volunteering opportunities globally Free Headspace subscription Free Odilo & Udemy subscriptions Access to Employee Assistance Program (third party for personal and workplace support) Enhanced Parental Leave Life, TPD & Accident Insurance<br><br>#telaviv #jerusalem #IT #ENG #4 #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #sydney #melbourne #perth #toronto #vancouver #montreal #shanghai #beijing #shenzhen #prague #Brno #Ostrava #cairo #alexandria #giza #estonia #paris #berlin #munich #hamburg #stuttgart #cologne #frankfurt #hongkong #budapest #jakarta #bali #dublin #telaviv #milan #rome #venice #florence #naples #turin #palermo #bologna #tokyo #osaka #kualalumpur #malta #amsterdam #oslo #manila #warsaw #krakow #doha #alrayyan #riyadh #jeddah #mecca #medina #singapore #seoul #barcelona #madrid #stockholm #zurich #taipei #tainan #taichung #kaohsiung #bangkok #Phuket #istanbul #london #manchester #edinburgh #hcmc #hanoi #lodz #wroclaw #poznan #katowice #rio #salvador #newdelhi #bangalore #bandung #yokohama #nagoya #okinawa #fukuoka #jerusalem #IT #4 #newdelhi #Pune #Hyderabad #Bangalore #Mumbai #Bengaluru #Chennai #Kolkata #Lucknow #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #sydney #melbourne #perth #toronto #vancouver #montreal #shanghai #beijing #shenzhen #prague #Brno #Ostrava #cairo #alexandria #giza #estonia #paris #berlin #munich #hamburg #stuttgart #cologne #frankfurt #hongkong #budapest #jakarta #bali #dublin #telaviv #milan #rome #tokyo #osaka #kualalumpur #amsterdam #oslo #manila #warsaw #krakow #bucharest #moscow #saintpetersburg #capetown #johannesburg #seoul #barcelona #madrid #stockholm #zurich #taipei #bangkok #Phuket #istanbul #london #manchester #edinburgh #kiev #hcmc #hanoi #wroclaw #poznan #katowice #rio #salvador #IT #4 #5<br><br>Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.<br><br>Discover More About Working At Agoda<br><br>Agoda Careers https://careersatagoda.com Facebook https://www.facebook.com/agodacareers/Linked In https://www.linkedin.com/company/agoda You Tube https://www.youtube.com/agodalife<br><br>Equal Opportunity Employer <br><br>At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.<br><br>We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.<br><br>Disclaimer<br><br>We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
About Agoda<br><br>At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.<br><br>Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.<br><br>No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.<br><br>Get to Know Our Team<br><br>The Engineering department oversees all Agoda’s ML and software related requirements. Our goal is to enable and increase Agoda’s business through creative approaches and the implementation of powerful resources such as operational and analytical databases, ML driven solutions, queue systems and data monitoring tools. We hire the brightest minds from around the world to take on this challenge and equip them with the knowledge and tools that contribute to their personal growth and success while supporting our company’s culture of diversity and experimentation. The role the engineering team plays at Agoda is critical as business users, product managers, and many others rely on us to empower their decision making. We are equally dedicated to our customers by improving their search experience with faster results and protecting them from any fraudulent activities. Data is interesting only when you have enough of it, and we have plenty. This is what drives up the challenge as part of the ML engineering squad, but also the reward. We work across structured and non-structured data at scale. For example, our current ML models process millions of images every day to try and enhance the experience that our users get from our app.<br><br>Why Agoda Engineering Team (ML role)?<br><br>Our engineering teams are at the intersection of business analytics, ml engineering, data warehousing and software engineering. Our job involves dealing with distributed systems, stream processing, ml modeling and computation at tens of PB Scale. We focus on software engineering related to data replication, storage, centralized computation, and Data API’s. By providing our users with ML products/tools, shared frameworks, and ML services, we enable our company to validate strategic decisions, make smarter choices, and react to the fast-changing world. We are a small but passionate team with people from different nationalities working together on a single goal.<br><br>In this Role, you will get to:<br><br>Lead the team technically in improving scalability, stability, accuracy, speed and efficiency of our existing ML systems and processes. Build, administer and scale ML processing pipelines. Be comfortable navigating the following technology stack: Python3, Scala Spark, scripting (Bash/Python), Hadoop, SQL, S3 etc. Should be able to understand internals of ML models such as Light GBM, Random Forest, CNN, Regression models, etc Design, build, test and deploy new libraries, frameworks or full systems for our core systems while keeping to the highest standards of testing and code quality. Work with experienced engineers and product owners to identify and build tools to automate many large-scale data management / analysis tasks. We believe in end-to-end ownership; this role will involve taking and building systems that enable us to deliver ML models to production at a scale.<br><br>What You’ll need to Succeed:<br><br>Bachelor’s degree in computer science /information systems/engineering/related field 6+ years of experience in software engineering with a minimum of 4+ years in MLExpert in SQL, Python3, and JVM based programming language – ie, Java or Scala Expert in software design/design patterns, functional programming and object-oriented programming. Analytical problem-solving capabilities & experience. A strong engineering driven mindset will be required to succeed in this role.<br><br>It’s great if you have:<br><br>Good understanding of Hadoop ecosystems and Big Data architecture and techologies Experience working with Open-source products Experience with Scala development Working in an agile environment using test driven methodologies Systems administration skills in Linux<br><br>Benefits<br><br>Hybrid Working Model WFH Set Up Allowance30 Days of Remote Working from anywhere globally every year Employee discount for accommodation globally Global team of 90+ nationalities40+ offices and 25+ countries Annual CSR / Volunteer Time off Benevity Subscription for employee donations Volunteering opportunities globally Free Headspace subscription Free Odilo & Udemy subscriptions Access to Employee Assistance Program (third party for personal and workplace support) Enhanced Parental Leave Life, TPD & Accident Insurance<br><br>#telaviv #jerusalem #IT #ENG #4 #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #sydney #melbourne #perth #toronto #vancouver #montreal #shanghai #beijing #shenzhen #prague #Brno #Ostrava #cairo #alexandria #giza #estonia #paris #berlin #munich #hamburg #stuttgart #cologne #frankfurt #hongkong #budapest #jakarta #bali #dublin #telaviv #milan #rome #venice #florence #naples #turin #palermo #bologna #tokyo #osaka #kualalumpur #malta #amsterdam #oslo #manila #warsaw #krakow #doha #alrayyan #riyadh #jeddah #mecca #medina #singapore #seoul #barcelona #madrid #stockholm #zurich #taipei #tainan #taichung #kaohsiung #bangkok #Phuket #istanbul #london #manchester #edinburgh #hcmc #hanoi #lodz #wroclaw #poznan #katowice #rio #salvador #newdelhi #bangalore #bandung #yokohama #nagoya #okinawa #fukuoka #jerusalem #IT #4 #newdelhi #Pune #Hyderabad #Bangalore #Mumbai #Bengaluru #Chennai #Kolkata #Lucknow #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #sydney #melbourne #perth #toronto #vancouver #montreal #shanghai #beijing #shenzhen #prague #Brno #Ostrava #cairo #alexandria #giza #estonia #paris #berlin #munich #hamburg #stuttgart #cologne #frankfurt #hongkong #budapest #jakarta #bali #dublin #telaviv #milan #rome #tokyo #osaka #kualalumpur #amsterdam #oslo #manila #warsaw #krakow #bucharest #moscow #saintpetersburg #capetown #johannesburg #seoul #barcelona #madrid #stockholm #zurich #taipei #bangkok #Phuket #istanbul #london #manchester #edinburgh #kiev #hcmc #hanoi #wroclaw #poznan #katowice #rio #salvador #IT #4 #5<br><br>Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.<br><br>Discover More About Working At Agoda<br><br>Agoda Careers https://careersatagoda.com Facebook https://www.facebook.com/agodacareers/Linked In https://www.linkedin.com/company/agoda You Tube https://www.youtube.com/agodalife<br><br>Equal Opportunity Employer <br><br>At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.<br><br>We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.<br><br>Disclaimer<br><br>We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
About Agoda<br><br>At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.<br><br>Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.<br><br>No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.<br><br>Get to Know Our Team<br><br>The Engineering department oversees all Agoda’s ML and software related requirements. Our goal is to enable and increase Agoda’s business through creative approaches and the implementation of powerful resources such as operational and analytical databases, ML driven solutions, queue systems and data monitoring tools. We hire the brightest minds from around the world to take on this challenge and equip them with the knowledge and tools that contribute to their personal growth and success while supporting our company’s culture of diversity and experimentation. The role the engineering team plays at Agoda is critical as business users, product managers, and many others rely on us to empower their decision making. We are equally dedicated to our customers by improving their search experience with faster results and protecting them from any fraudulent activities. Data is interesting only when you have enough of it, and we have plenty. This is what drives up the challenge as part of the ML engineering squad, but also the reward. We work across structured and non-structured data at scale. For example, our current ML models process millions of images every day to try and enhance the experience that our users get from our app.<br><br>Why Agoda Engineering Team (ML role)?<br><br>Our engineering teams are at the intersection of business analytics, ml engineering, data warehousing and software engineering. Our job involves dealing with distributed systems, stream processing, ml modeling and computation at tens of PB Scale. We focus on software engineering related to data replication, storage, centralized computation, and Data API’s. By providing our users with ML products/tools, shared frameworks, and ML services, we enable our company to validate strategic decisions, make smarter choices, and react to the fast-changing world. We are a small but passionate team with people from different nationalities working together on a single goal.<br><br>In this Role, you will get to:<br><br>Lead the team technically in improving scalability, stability, accuracy, speed and efficiency of our existing ML systems and processes. Build, administer and scale ML processing pipelines. Be comfortable navigating the following technology stack: Python3, Scala Spark, scripting (Bash/Python), Hadoop, SQL, S3 etc. Should be able to understand internals of ML models such as Light GBM, Random Forest, CNN, Regression models, etc Design, build, test and deploy new libraries, frameworks or full systems for our core systems while keeping to the highest standards of testing and code quality. Work with experienced engineers and product owners to identify and build tools to automate many large-scale data management / analysis tasks. We believe in end-to-end ownership; this role will involve taking and building systems that enable us to deliver ML models to production at a scale.<br><br>What You’ll need to Succeed:<br><br>Bachelor’s degree in computer science /information systems/engineering/related field 6+ years of experience in software engineering with a minimum of 4+ years in MLExpert in SQL, Python3, and JVM based programming language – ie, Java or Scala Expert in software design/design patterns, functional programming and object-oriented programming. Analytical problem-solving capabilities & experience. A strong engineering driven mindset will be required to succeed in this role.<br><br>It’s great if you have:<br><br>Good understanding of Hadoop ecosystems and Big Data architecture and techologies Experience working with Open-source products Experience with Scala development Working in an agile environment using test driven methodologies Systems administration skills in Linux<br><br>Benefits<br><br>Hybrid Working Model WFH Set Up Allowance30 Days of Remote Working from anywhere globally every year Employee discount for accommodation globally Global team of 90+ nationalities40+ offices and 25+ countries Annual CSR / Volunteer Time off Benevity Subscription for employee donations Volunteering opportunities globally Free Headspace subscription Free Odilo & Udemy subscriptions Access to Employee Assistance Program (third party for personal and workplace support) Enhanced Parental Leave Life, TPD & Accident Insurance<br><br>#telaviv #jerusalem #IT #ENG #4 #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #sydney #melbourne #perth #toronto #vancouver #montreal #shanghai #beijing #shenzhen #prague #Brno #Ostrava #cairo #alexandria #giza #estonia #paris #berlin #munich #hamburg #stuttgart #cologne #frankfurt #hongkong #budapest #jakarta #bali #dublin #telaviv #milan #rome #venice #florence #naples #turin #palermo #bologna #tokyo #osaka #kualalumpur #malta #amsterdam #oslo #manila #warsaw #krakow #doha #alrayyan #riyadh #jeddah #mecca #medina #singapore #seoul #barcelona #madrid #stockholm #zurich #taipei #tainan #taichung #kaohsiung #bangkok #Phuket #istanbul #london #manchester #edinburgh #hcmc #hanoi #lodz #wroclaw #poznan #katowice #rio #salvador #newdelhi #bangalore #bandung #yokohama #nagoya #okinawa #fukuoka #jerusalem #IT #4 #newdelhi #Pune #Hyderabad #Bangalore #Mumbai #Bengaluru #Chennai #Kolkata #Lucknow #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #sydney #melbourne #perth #toronto #vancouver #montreal #shanghai #beijing #shenzhen #prague #Brno #Ostrava #cairo #alexandria #giza #estonia #paris #berlin #munich #hamburg #stuttgart #cologne #frankfurt #hongkong #budapest #jakarta #bali #dublin #telaviv #milan #rome #tokyo #osaka #kualalumpur #amsterdam #oslo #manila #warsaw #krakow #bucharest #moscow #saintpetersburg #capetown #johannesburg #seoul #barcelona #madrid #stockholm #zurich #taipei #bangkok #Phuket #istanbul #london #manchester #edinburgh #kiev #hcmc #hanoi #wroclaw #poznan #katowice #rio #salvador #IT #4 #5<br><br>Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.<br><br>Discover More About Working At Agoda<br><br>Agoda Careers https://careersatagoda.com Facebook https://www.facebook.com/agodacareers/Linked In https://www.linkedin.com/company/agoda You Tube https://www.youtube.com/agodalife<br><br>Equal Opportunity Employer <br><br>At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.<br><br>We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.<br><br>Disclaimer<br><br>We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
About Agoda<br><br>At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.<br><br>Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.<br><br>No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.<br><br>Agoda is an online travel booking platform for accommodation, flights, and more. We build and deploy cutting edge technology that connects travelers with more than 2.5 million accommodations globally. Based in Asia and part of Booking Holdings, our 4,000+ talents coming from 90+ different nationalities foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enabling our customers to experience the world.<br><br>Get to Know Our Team<br><br>The Engineering department oversees all Agoda’s ML and software related requirements. Our goal is to enable and increase Agoda’s business through creative approaches and the implementation of powerful resources such as operational and analytical databases, ML driven solutions, queue systems and data monitoring tools. We hire the brightest minds from around the world to take on this challenge and equip them with the knowledge and tools that contribute to their personal growth and success while supporting our company’s culture of diversity and experimentation. The role the engineering team plays at Agoda is critical as business users, product managers, and many others rely on us to empower their decision making. We are equally dedicated to our customers by improving their search experience with faster results and protecting them from any fraudulent activities. Data is interesting only when you have enough of it, and we have plenty. This is what drives up the challenge as part of the ML engineering squad, but also the reward. We work across structured and non-structured data at scale. For example, our current ML models process millions of images every day to try and enhance the experience that our users get from our app.<br><br>Why Agoda Engineering Team (ML role)?<br><br>Our engineering teams are at the intersection of business analytics, ml engineering, data warehousing and software engineering. Our job involves dealing with distributed systems, stream processing, ml modeling and computation at tens of PB Scale. We focus on software engineering related to data replication, storage, centralized computation, and Data API’s. By providing our users with ML products/tools, shared frameworks, and ML services, we enable our company to validate strategic decisions, make smarter choices, and react to the fast-changing world. We are a small but passionate team with people from different nationalities working together on a single goal.<br><br>This role is based in Gurgaon, India. <br><br>In this Role, you will get to:<br><br>Lead the team technically in improving scalability, stability, accuracy, speed and efficiency of our existing ML systems and processes. Build, administer and scale ML processing pipelines. Be comfortable navigating the following technology stack: Python3, Pyspark, scripting (Bash/Python), Hadoop, SQL, S3 etc. Should be able to understand internals of ML models such as Random Forest, CNN, Regression models, etc Design, build, test and deploy new libraries, frameworks or full systems for our core systems while keeping to the highest standards of testing and code quality. Work with experienced engineers and product owners to identify and build tools to automate many large-scale data management / analysis tasks. We believe in end-to-end ownership; this role will involve taking ML models to production at a scale.<br><br>What You’ll need to Succeed:<br><br>Bachelor’s degree in computer science /information systems/engineering/related field8+ years of experience in software engineering with a minimum of 4+ years in MLGood experience in Pyspark Expert level understanding of Python with design patterns and object-oriented programming. Experience debugging and reasoning about production issues is desirable. A good understanding of data architecture principles preferred. Any other experience with Big Data technologies / tools SQL experience Analytical problem-solving capabilities & experience. Systems administration skills in Linux A strong engineering driven mindset will be required to succeed in this role.<br><br>It’s great if you have:<br><br>Good understanding of Hadoop ecosystems Experience working with Open-source products Experience with Scala development Working in an agile environment using test driven methodologies<br><br>Benefits<br><br>Hybrid Working Model WFH Set Up Allowance30 Days of Remote Working from anywhere globally every year Employee discount for accommodation globally Global team of 90+ nationalities40+ offices and 25+ countries Annual CSR / Volunteer Time off Benevity Subscription for employee donations Volunteering opportunities globally Free Headspace subscription Free Odilo & Udemy subscriptions Access to Employee Assistance Program (third party for personal and workplace support) Enhanced Parental Leave Life, TPD & Accident Insurance<br><br>#telaviv #jerusalem #IT #ENG #4 #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #sydney #melbourne #perth #toronto #vancouver #montreal #prague #Brno #Ostrava #cairo #alexandria #giza #estonia #paris #berlin #munich #hamburg #stuttgart #cologne #frankfurt #budapest #bali #dublin #telaviv #milan #rome #venice #florence #naples #turin #palermo #bologna #osaka #malta #amsterdam #oslo #warsaw #krakow #alrayyan #riyadh #jeddah #mecca #medina #singapore #seoul #barcelona #madrid #stockholm #zurich #taipei #tainan #taichung #kaohsiung #bangkok #Phuket #istanbul #london #manchester #edinburgh #hcmc #hanoi #lodz #wroclaw #poznan #katowice #rio #salvador #newdelhi #bangalore #bandung #yokohama #nagoya #okinawa #fukuoka #jerusalem #IT #4 #bangalore #delhi #hyderabad #pune #singapore #beijing #shanghai #shenzhen #tokyo #seoul #hongkong #taipei #kualalumpur #jakarta #hochiminh #hochiminhcity #manila #instanbul #makati #dubai #riyadh #gurgaon #noida<br><br>Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.<br><br>Discover More About Working At Agoda<br><br>Agoda Careers https://careersatagoda.com Facebook https://www.facebook.com/agodacareers/Linked In https://www.linkedin.com/company/agoda You Tube https://www.youtube.com/agodalife<br><br>Equal Opportunity Employer <br><br>At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.<br><br>We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.<br><br>Disclaimer<br><br>We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
About Agoda<br><br>At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.<br><br>Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.<br><br>No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.<br><br>Agoda is an online travel booking platform for accommodation, flights, and more. We build and deploy cutting edge technology that connects travelers with more than 2.5 million accommodations globally. Based in Asia and part of Booking Holdings, our 4,000+ talents coming from 90+ different nationalities foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enabling our customers to experience the world.<br><br>Get to Know Our Team<br><br>The Engineering department oversees all Agoda’s ML and software related requirements. Our goal is to enable and increase Agoda’s business through creative approaches and the implementation of powerful resources such as operational and analytical databases, ML driven solutions, queue systems and data monitoring tools. We hire the brightest minds from around the world to take on this challenge and equip them with the knowledge and tools that contribute to their personal growth and success while supporting our company’s culture of diversity and experimentation. The role the engineering team plays at Agoda is critical as business users, product managers, and many others rely on us to empower their decision making. We are equally dedicated to our customers by improving their search experience with faster results and protecting them from any fraudulent activities. Data is interesting only when you have enough of it, and we have plenty. This is what drives up the challenge as part of the ML engineering squad, but also the reward. We work across structured and non-structured data at scale. For example, our current ML models process millions of images every day to try and enhance the experience that our users get from our app.<br><br>Why Agoda Engineering Team (ML role)?<br><br>Our engineering teams are at the intersection of business analytics, ml engineering, data warehousing and software engineering. Our job involves dealing with distributed systems, stream processing, ml modeling and computation at tens of PB Scale. We focus on software engineering related to data replication, storage, centralized computation, and Data API’s. By providing our users with ML products/tools, shared frameworks, and ML services, we enable our company to validate strategic decisions, make smarter choices, and react to the fast-changing world. We are a small but passionate team with people from different nationalities working together on a single goal.<br><br>This role is based in Gurgaon, India. <br><br>In this Role, you will get to:<br><br>Lead the team technically in improving scalability, stability, accuracy, speed and efficiency of our existing ML systems and processes. Build, administer and scale ML processing pipelines. Be comfortable navigating the following technology stack: Python3, Pyspark, scripting (Bash/Python), Hadoop, SQL, S3 etc. Should be able to understand internals of ML models such as Random Forest, CNN, Regression models, etc Design, build, test and deploy new libraries, frameworks or full systems for our core systems while keeping to the highest standards of testing and code quality. Work with experienced engineers and product owners to identify and build tools to automate many large-scale data management / analysis tasks. We believe in end-to-end ownership; this role will involve taking ML models to production at a scale.<br><br>What You’ll need to Succeed:<br><br>Bachelor’s degree in computer science /information systems/engineering/related field8+ years of experience in software engineering with a minimum of 4+ years in MLGood experience in Pyspark Expert level understanding of Python with design patterns and object-oriented programming. Experience debugging and reasoning about production issues is desirable. A good understanding of data architecture principles preferred. Any other experience with Big Data technologies / tools SQL experience Analytical problem-solving capabilities & experience. Systems administration skills in Linux A strong engineering driven mindset will be required to succeed in this role.<br><br>It’s great if you have:<br><br>Good understanding of Hadoop ecosystems Experience working with Open-source products Experience with Scala development Working in an agile environment using test driven methodologies<br><br>Benefits<br><br>Hybrid Working Model WFH Set Up Allowance30 Days of Remote Working from anywhere globally every year Employee discount for accommodation globally Global team of 90+ nationalities40+ offices and 25+ countries Annual CSR / Volunteer Time off Benevity Subscription for employee donations Volunteering opportunities globally Free Headspace subscription Free Odilo & Udemy subscriptions Access to Employee Assistance Program (third party for personal and workplace support) Enhanced Parental Leave Life, TPD & Accident Insurance<br><br>#telaviv #jerusalem #IT #ENG #4 #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #sydney #melbourne #perth #toronto #vancouver #montreal #prague #Brno #Ostrava #cairo #alexandria #giza #estonia #paris #berlin #munich #hamburg #stuttgart #cologne #frankfurt #budapest #bali #dublin #telaviv #milan #rome #venice #florence #naples #turin #palermo #bologna #osaka #malta #amsterdam #oslo #warsaw #krakow #alrayyan #riyadh #jeddah #mecca #medina #singapore #seoul #barcelona #madrid #stockholm #zurich #taipei #tainan #taichung #kaohsiung #bangkok #Phuket #istanbul #london #manchester #edinburgh #hcmc #hanoi #lodz #wroclaw #poznan #katowice #rio #salvador #newdelhi #bangalore #bandung #yokohama #nagoya #okinawa #fukuoka #jerusalem #IT #4 #bangalore #delhi #hyderabad #pune #singapore #beijing #shanghai #shenzhen #tokyo #seoul #hongkong #taipei #kualalumpur #jakarta #hochiminh #hochiminhcity #manila #instanbul #makati #dubai #riyadh #gurgaon #noida<br><br>Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.<br><br>Discover More About Working At Agoda<br><br>Agoda Careers https://careersatagoda.com Facebook https://www.facebook.com/agodacareers/Linked In https://www.linkedin.com/company/agoda You Tube https://www.youtube.com/agodalife<br><br>Equal Opportunity Employer <br><br>At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.<br><br>We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.<br><br>Disclaimer<br><br>We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
About Agoda<br><br>At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.<br><br>Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.<br><br>No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.<br><br>Agoda is an online travel booking platform for accommodation, flights, and more. We build and deploy cutting edge technology that connects travelers with more than 2.5 million accommodations globally. Based in Asia and part of Booking Holdings, our 4,000+ talents coming from 90+ different nationalities foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enabling our customers to experience the world.<br><br>Get to Know Our Team<br><br>The Engineering department oversees all Agoda’s ML and software related requirements. Our goal is to enable and increase Agoda’s business through creative approaches and the implementation of powerful resources such as operational and analytical databases, ML driven solutions, queue systems and data monitoring tools. We hire the brightest minds from around the world to take on this challenge and equip them with the knowledge and tools that contribute to their personal growth and success while supporting our company’s culture of diversity and experimentation. The role the engineering team plays at Agoda is critical as business users, product managers, and many others rely on us to empower their decision making. We are equally dedicated to our customers by improving their search experience with faster results and protecting them from any fraudulent activities. Data is interesting only when you have enough of it, and we have plenty. This is what drives up the challenge as part of the ML engineering squad, but also the reward. We work across structured and non-structured data at scale. For example, our current ML models process millions of images every day to try and enhance the experience that our users get from our app.<br><br>Why Agoda Engineering Team (ML role)?<br><br>Our engineering teams are at the intersection of business analytics, ml engineering, data warehousing and software engineering. Our job involves dealing with distributed systems, stream processing, ml modeling and computation at tens of PB Scale. We focus on software engineering related to data replication, storage, centralized computation, and Data API’s. By providing our users with ML products/tools, shared frameworks, and ML services, we enable our company to validate strategic decisions, make smarter choices, and react to the fast-changing world. We are a small but passionate team with people from different nationalities working together on a single goal.<br><br>This role is based in Gurgaon, India. <br><br>In this Role, you will get to:<br><br>Lead the team technically in improving scalability, stability, accuracy, speed and efficiency of our existing ML systems and processes. Build, administer and scale ML processing pipelines. Be comfortable navigating the following technology stack: Python3, Pyspark, scripting (Bash/Python), Hadoop, SQL, S3 etc. Should be able to understand internals of ML models such as Random Forest, CNN, Regression models, etc Design, build, test and deploy new libraries, frameworks or full systems for our core systems while keeping to the highest standards of testing and code quality. Work with experienced engineers and product owners to identify and build tools to automate many large-scale data management / analysis tasks. We believe in end-to-end ownership; this role will involve taking ML models to production at a scale.<br><br>What You’ll need to Succeed:<br><br>Bachelor’s degree in computer science /information systems/engineering/related field8+ years of experience in software engineering with a minimum of 4+ years in MLGood experience in Pyspark Expert level understanding of Python with design patterns and object-oriented programming. Experience debugging and reasoning about production issues is desirable. A good understanding of data architecture principles preferred. Any other experience with Big Data technologies / tools SQL experience Analytical problem-solving capabilities & experience. Systems administration skills in Linux A strong engineering driven mindset will be required to succeed in this role.<br><br>It’s great if you have:<br><br>Good understanding of Hadoop ecosystems Experience working with Open-source products Experience with Scala development Working in an agile environment using test driven methodologies<br><br>Benefits<br><br>Hybrid Working Model WFH Set Up Allowance30 Days of Remote Working from anywhere globally every year Employee discount for accommodation globally Global team of 90+ nationalities40+ offices and 25+ countries Annual CSR / Volunteer Time off Benevity Subscription for employee donations Volunteering opportunities globally Free Headspace subscription Free Odilo & Udemy subscriptions Access to Employee Assistance Program (third party for personal and workplace support) Enhanced Parental Leave Life, TPD & Accident Insurance<br><br>#telaviv #jerusalem #IT #ENG #4 #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #sydney #melbourne #perth #toronto #vancouver #montreal #prague #Brno #Ostrava #cairo #alexandria #giza #estonia #paris #berlin #munich #hamburg #stuttgart #cologne #frankfurt #budapest #bali #dublin #telaviv #milan #rome #venice #florence #naples #turin #palermo #bologna #osaka #malta #amsterdam #oslo #warsaw #krakow #alrayyan #riyadh #jeddah #mecca #medina #singapore #seoul #barcelona #madrid #stockholm #zurich #taipei #tainan #taichung #kaohsiung #bangkok #Phuket #istanbul #london #manchester #edinburgh #hcmc #hanoi #lodz #wroclaw #poznan #katowice #rio #salvador #newdelhi #bangalore #bandung #yokohama #nagoya #okinawa #fukuoka #jerusalem #IT #4 #bangalore #delhi #hyderabad #pune #singapore #beijing #shanghai #shenzhen #tokyo #seoul #hongkong #taipei #kualalumpur #jakarta #hochiminh #hochiminhcity #manila #instanbul #makati #dubai #riyadh #gurgaon #noida<br><br>Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.<br><br>Discover More About Working At Agoda<br><br>Agoda Careers https://careersatagoda.com Facebook https://www.facebook.com/agodacareers/Linked In https://www.linkedin.com/company/agoda You Tube https://www.youtube.com/agodalife<br><br>Equal Opportunity Employer <br><br>At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.<br><br>We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.<br><br>Disclaimer<br><br>We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span>Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or an accommodation to complete your application, please contact us at USCareers@airbus.com</span></p><br><br><br><ul><li>Notice: Know Your Rights: Workplace Discrimination is Illegal</li><li>Notice: Pay Transparency Nondiscrimination (English)</li><li>Aviso: Transparencia en el Pago No Discriminación (Spanish)</li></ul><br><br><p><span><b><b>Job Description:</b></b></span></p><br><br><p><b>Airbus Commercial Aircraft </b>is looking for a Flight Hours Services Repair Manager (Contract) to join our Customer Service Repair department based in <b>Miami, FL.</b></p><br><br><br><p>You will be the main point of contact for the operations desk to manage Flight Hours Services (FHS) customers' critical situations, involving Repair Suppliers. Repair manager shall ensure Suppliers are delivering in time, cost and quality. Address non performance, visit Supplier, develop good relationships and challenge Supplier’s organization when not delivering. Steer activity ramp-up and coordinate with other Airbus entities.</p><br><br><br><p><b>Meet the team:</b></p><br><br><br><p>The Customer Support team provides aircraft operations support throughout the aircraft's operational life. The team coordinates, implements and monitors all services customized to meet the customer’s specific needs, to ensure a positive customer relationship. </p><br><br><br><p><b>Your working environment:</b></p><br><br><br><p>The Airbus Training Center (ATC) in Miami provides flight and maintenance crew training for Airbus airline customers – primarily for those based in the Americas. The custom-designed, 110,000-square-foot complex trains more than 2,000 cadets each year in a range of (six) full-flight simulators, innovative computer-based training classrooms, and cabin door and slide trainers – all simulating the A320, A330, A340 and A350 XWB families of aircraft. In Miami you’ll also find the Airbus Latin America headquarters. A team of 60 employees there provides sales, marketing, contracts, customer support and communications for the region’s commercial aircraft, helicopters and space & defense divisions.</p><br><br><br><p>At Airbus, we support you to work, connect and collaborate more easily and accessibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.</p><br><br><br><p><b>Your challenges:</b></p><br><br><p><b>Primary Responsibilities: </b></p><br><br><p><b>COST: 25%</b></p><br><br><ul><li><p>Challenges & validates commercial quotations in line with procurement guidelines (flat rate, PBH, Time & material). </p><br><br></li><li><p>Contributes to achieving global FHS Repair cost target</p><br><br></li></ul><br><p><b>LEAD TIME: 25%</b></p><br><br><ul><li><p>The Repair manager shall ensure the Supplier is delivering / repairing parts in due time according to its contractual obligations. </p><br><br></li><li><p>Identify issues root causes and initiate and follow up of corrective actions, including at supplier’s facilities. </p><br><br></li></ul><br><p><b>QUALITY: 25%</b></p><br><br><ul><li><p>The Repair manager shall organize operational regular meetings with repair shops to address open issues, repair status and data reconciliation. </p><br><br></li><li><p>Ensure the Supplier is respecting technical standards (SB, upgrades, …), work scope (minor, major repair, …) and certification (EASA, FAA, CAAS, …). </p><br><br></li></ul><br><p><b><span>CONTINUOUS IMPROVEMENT: 15%</span></b></p><br><br><ul><li><p><span>The Repair Manager contributes to the continuous improvement and problem solving within Repair Operations</span></p><br><br></li><li><p><span>Works closely with the method and tool team and guarantee the quality of the data in the system</span></p><br><br></li><li><p><span>Provides precise information on the parts status and statistics of operational events to stakeholders</span></p><br><br></li><li><p><span>Monitors and mentors the subcontractors supporting our daily administrative tasks</span></p><br><br></li></ul><br><p><b>Additional Responsibilities: Other duties as assigned: 10% </b></p><br><br><br><p><b>Your boarding pass:</b></p><br><br><ul><li><p>BS degree Engineering, Purchasing, Supply Chain or Aerospace or equivalent, required </p><br><br></li><li><p>Masters degree, preferred</p><br><br></li><li><p>6+ years of experience in the aviation or supply chain industry</p><br><br></li><li><p>Experience in Supply chain and Supplier operational management</p><br><br></li><li><p>5% in the frame of the activity, the repair manager can travel to visit Suppliers (3 to 5 time a year)</p><br><br></li><li><p>Supply Chain domain, negotiation, good relationship, results oriented</p><br><br></li><li><p>Ability to work with short deadlines and in a fast changing environment </p><br><br></li><li><p>Team spirit, leadership, good communication skills </p><br><br></li><li><p>Technical background to challenge quotations - use the CMM (Component Maintenance Manual) </p><br><br></li><li><p>Negotiation skills</p><br><br></li><li><p>Maintenance Part 145 knowledge, preferred</p><br><br></li><li><p>English Spoken, Written, Influencing; required</p><br><br></li><li><p>French or Spanish Spoken Written, Influencing will be a plus </p><br><br></li><li><p>Experience with Google environment (Gmail, Gslide, Gsheet)</p><br><br></li><li><p>SAP experience </p><br><br></li></ul><br><p>Physical Requirements: </p><br><br><ul><li><p><span>Onsite 100%. May vary in case of change of local policy or upon management decision</span></p><br><br></li><li><p><span>Vision: Daily able to see and read computer screen and other electronic equipment with screens, able to read documents, reports and engineering drawings. </span></p><br><br></li><li><p><span>Hearing: Daily able to hear to participate in conversations in person and via teleconference or phone and to hear sounds on production floor including safety warnings or alarms</span></p><br><br></li><li><p><span>Speaking: Daily able to speak in conversations and meetings, deliver information and participate in communications. </span></p><br><br></li><li><p><span>Equipment Operation (personal computer, telephone, copies, fax machine, and related office equipment and using electronic identification card to enter building floors and internal doors): Daily able to operate most office and personal electronic equipment and some tools including production tools such as hydraulic lifts. </span></p><br><br></li><li><p><span>Carrying: monthly able to carry documents, tools, drawings, electronic equipment up to 30lbs/14kgs.</span></p><br><br></li><li><p><span>Lifting: monthly able to lift documents, tools, drawings, electronic equipment up to 30lbs/14kgs.</span></p><br><br></li><li><p><span>Pushing / Pulling: weekly able to push and pull small office furniture and some equipment and tools. </span></p><br><br></li><li><p><span>Sitting: Daily able to sit for long periods of time in meetings, working on computer.</span></p><br><br></li><li><p><span>Squatting / Kneeling: weekly able to squat or kneel to retrieve or replace items stored on low shelving.</span></p><br><br></li><li><p><span>Standing: Daily able to stand for discussions in offices or on production floor. </span></p><br><br></li><li><p><span>Travel: able to travel (including driving) independently and at short notice. 10% </span></p><br><br></li><li><p><span>Walking (include routine walking such as to a shared printer to retrieve documents): Daily able to walk through office and production areas including uneven surfaces. </span></p><br><br></li><li><p><span>Personal Protective Equipment required: Required PPE includes, but is not limited to, Safety Shoes, Safety Glasses, Hearing Protection, Respirators/Masks, and/or Protective Gloves as required by site and/or customer site</span></p><br><br></li><li><p><span>Administrative position only PPE required: Steel-toed shoes are required for all shop floor visit, appropriate hearing/eye protection may also be required when visiting the shop floor.</span></p><br><br></li></ul><br><p><b>This opportunity requires the ability to work in the US without current, or future, need of visa sponsorship/work authorization both now and in the future.</b></p><br><br><br><p><b>This position is a temporary (contract) position with no specific time period but could be extended or shortened as needed. Contractors are employed by a 3rd party vendor and placed on assignment to Airbus in America.</b></p><br><br><br><p>Take your career to a new level and apply <u>online</u> now!</p><br><br><br><p>A full job description will be provided to candidates who progress to the interview stage or any candidate upon request.</p><br><br><span>Attachments</span><br><br><p>This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.</p><br><br><br><p><span><b><b><b><b>Company:</b></b></b></b></span></p><br><br>Airbus Americas Customer Services, Inc.<br><p><b>Employment Type:</b></p><br><br>Agency / Temporary<br><p><b>Experience Level:</b></p><br><br>Professional<br><p><b>Remote Type:</b></p><br><br>On-site<br><p><b>Job Family:</b></p><br><br>Customer Account and Service Management <JF-CS-CA><p>------</p><br><br><p>------</p><br><br>Airbus provides equal opportunities to all individuals seeking assignment with Airbus without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. In addition to federal law requirements, Airbus complies with applicable state and local laws governing nondiscrimination in every location in which the company has facilities. Airbus expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. This assignment description does not constitute a written or implied contract of employment.<br><p>By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.<br>Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.</p><br><br><p><span>Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to </span><span>emsom@airbus.com.</span></p><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Job Description:</p><br><p><b>Customer Relations Service Manager </b></p><br><p><b>Egypt </b></p><br><p><b>Full time </b></p><br><p><b>40 hours per week </b></p><br><p><b>We make Heath Happen:</b></p><br><p><b>Job Purpose</b></p><br><ul><li>Lead the end-to-end complaints management function for BEI and multiple regulators across Bupa Global , ensuring the delivery of consistently high standards of complaint handling and full compliance with the regulatory requirements of multiple jurisdictions and governing authorities.</li><li>Provide strategic oversight of operational and regulatory risks within the Customer Relations function, implementing robust controls and effective risk mitigation measures, while ensuring timely escalation of material risks to senior stakeholders and relevant governance forums.</li><li>Ensure ongoing adherence to Financial Regulatory Authority (FRA) requirements and other applicable regulatory frameworks, maintaining a strong culture of compliance, governance, and customer fairness.</li><li>Oversee the production and continuous enhancement of departmental management information, regulatory reporting, and governance packs, ensuring reporting is accurate, insightful, and fit for executive and committee-level review.</li><li>Drive a comprehensive complaint root cause analysis framework, identifying systemic issues and partnering with cross-functional stakeholders to implement sustainable corrective actions and deliver measurable business improvements, while embedding lessons learned into operational processes, controls, and customer outcomes.</li><li>Provide expert analysis and interpretation of regulatory developments, emerging risks, and complaint trends, presenting clear recommendations and insights to senior leadership and key business stakeholders.</li><li>Monitor and assess operational performance against agreed service standards, Key Performance Indicators (KPIs), and Service Level Agreements (SLAs), driving continuous improvement initiatives to enhance efficiency, quality, and customer satisfaction.</li><li>Lead, coach, and develop a high-performing Complaints team, fostering a culture of accountability, continuous improvement, and customer advocacy. Ensure effective succession planning, talent development, performance management, and employee engagement, while building the capabilities required to meet evolving business, regulatory, and customer expectations.</li><li>Ensure robust competency, training, and accreditation frameworks are maintained across the function, enabling the team to perform effectively within their roles and remain compliant with Bupa Global's Training & Competency requirements.</li><li>Support the business in the preparation, validation, and submission of data used within regulatory reporting and statutory returns, ensuring accuracy, integrity, and compliance.</li><li>Champion the delivery of an exceptional customer experience within the Customer Relations and Customer Operations functions, providing inspirational leadership to the team and fostering a culture of accountability, engagement, and service excellence.</li><li>Build strong relationships with regulators, internal governance bodies, and senior business leaders, acting as a trusted advisor on complaints management, customer outcomes, regulatory compliance, and operational excellence.</li></ul><p><b>How you’ll help us make health happen:</b></p><br><p><b>Deliver the agreed customer service experience through: </b></p><br><ul><li>Coaching, developing and leading a highly skilled team </li></ul><ul><li>Managing absences to the agreed standard </li></ul><ul><li>Dealing with any performance issues </li></ul><ul><li>Complete regular 121s with all team members </li></ul><ul><li>Managing team performance and ensuring the agreed service experience </li></ul><ul><li>Focus on driving the key targets meeting the quality standards for complaints handling as well as the regulatory timelines for complaints handling </li></ul><ul><li>Ensure that resources are managed in line with the workforce plan </li></ul><ul><li>Work closely with the Continuous Improvement Partners and other Service Managers to ensure ongoing improvement and alignment </li></ul><ul><li>Hold regular team meetings to ensure good quality two way communication </li></ul><ul><li>Support recruitment as required </li></ul><ul><li>Drive the communication process with the department, including responsibility for all messages that are conveyed (content and style) </li></ul><ul><li>Accountable for the resolution of customer related issues that are identified by your team. Responsible for identifying / removing any barriers that impacts the delivery of outstanding customer satisfaction </li></ul><ul><li>Ensures high levels of employee engagement, measured through People Pulse (Glint Survey) scores. Understands, acts and shares survey results with the team, building relevant actions plans for improvement. </li></ul><ul><li>Ensure there are high levels of team working and that the team is aligned and engaged with Bupa’s purpose and goals </li></ul><ul><li>Being a role model for the team demonstrating outstanding personal behaviours and performance. Being an ambassador for the function </li></ul><ul><li>Responsible for discovering and implementing potential opportunities for improving the customer experience. </li></ul><ul><li>Adherence to required regulatory guidelines and specifically FRA regulations </li></ul><ul><li>Ensuring the customer is treated in a fair and consistent manner when raising a complaint with Bupa Global </li></ul><ul><li>Ensure the team is following the complaints process and is resolving the cases satisfactorily and in accordance with FRA, FCA FSC and TCF principles or equivalent for other countries </li></ul><ul><li>Responsible for discovering and implementing potential opportunities from the unhappy customers and other stakeholders for improving the customer experience. </li></ul><p><b><i>Role specific accountabilities</i></b> </p><br><ul><li>This is a regulated role by the FRA who will represent Bupa in complaints disputes and any relevant regulatory activities .</li><li>Accountable for design, delivery & adherence to Global regulatory complaints processes and frameworks </li></ul><ul><li>To represent and make decisions on behalf of the Chairman, Chief Executive, General Manager, Directors and Heads of Departments in the case of correspondence and escalated complaints from customers, providers, group secretaries and brokers </li></ul><ul><li>Develop effective complaint root cause analysis and work with senior leadership of other business areas to implement positive learning outcomes </li></ul><ul><li>Identify operational Risks and implement mitigating controls, with appropriate risk escalation where necessary to ensure adherence to appropriate FRA and other regional regulatory requirements </li></ul><ul><li>Review and contest (where appropriate) FRA decisions, and incorporate learning outcomes into process improvements, act as Bupa Global’s focal point with the relevant regulators . </li></ul><ul><li>To champion fair outcomes for customers, effective management of conduct risks and to promote Bupa’s values and best practice in complaint handling. </li></ul><ul><li>Management of reporting in relation to complaints for the Regulators, Compliance and wider business. </li></ul><p><b>Key Skills / Qualifications needed for this role:</b></p><br><p>As this is a regulated role within BEI , the following skills are required :</p><br><ul><li>Significant people leadership and line management experience is essential in a related servicing/customer facing environment. Candidates must be able to demonstrate a successful track record of leading, developing, and inspiring teams to deliver exceptional customer, regulatory, and business outcomes.</li></ul><ul><li>Strong performance management and mentoring capabilities.</li></ul><ul><li>Ability to develop workforce planning strategies, resource allocation models, and capacity management plans to support business growth and regulatory requirements.</li><li>Proven experience in talent management, succession planning, coaching, and performance development.</li><li>Experience in managing teams while fostering an inclusive and collaborative working environment.</li><li>Experience leading organizational change, transformation initiatives, and the implementation of new operating models.</li><li>Ability to influence and collaborate effectively with senior executives, regulators, auditors, and external stakeholders</li><li>Background in the global health insurance market, or relevant transferable skills and knowledge from other financial services industries such as Life Insurance, Retail, Commercial or Investment Banking and Wealth Management. </li><li>Flexibility to work occasional bank holidays may be required to support the achievement of regulatory complaint handling SLAs</li><li>Relevant qualification in complaint handling environment or regulated role or related studies is preferred </li><li>Experience producing management reports, dashboards, and performance metrics.</li><li>Proficiency in identifying trends and recommending service improvements.</li><li>strong Stakeholder and customer relationship management skills</li><li>Strong decision-making, negotiation, and conflict-resolution abilities<br>Strong capability in performance management, including setting KPIs, conducting performance reviews, and implementing improvement plans.</li><li>Experience overseeing complaint governance frameworks, regulatory reporting, and executive-level risk management.</li><li>Strong understanding of conduct risk, customer fairness principles, and complaint-related regulatory obligations.</li><li>Ability to translate regulatory requirements into operational processes, controls, and team objectives.</li></ul><p> <b>Why Bupa?</b></p><br><p>Bupa Global is the international health insurance division of Bupa. We provide customers who want premium international coverage with products and services to access the healthcare they need anytime, around the world, whether at home or when studying, living, travelling or working abroad.</p><br><p>Bupa Global has offices around the world including London and Brighton (UK), Dublin (Europe), Miami (USA), Dubai (UAE, in partnership with Sukoon), Egypt and Hong Kong (China) as well as regional offices in mainland Singapore, the Dominican Republic, Bolivia, Panama, Guatemala and Ecuador.</p><br><p>Time Type:</p><br>Full time<p>Job Area:</p><br>Delivery and Operations<p>Locations:</p><br>Egypt - Cairo </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Job Description Summary</b></p><br><br>#LI-Remote<br>This is a field-based and remote opportunity supporting key accounts in an assigned geography.<br>Novartis is unable to offer relocation support for this role. Please only apply if this location is accessible to you.<br>Company will not sponsor visas for this position.<br>As a Territory Account Specialist (TAS), you’ll lead with purpose – crafting personalized experiences that reflect the unique needs of each account and Health Care Provider (HCP). Acting as the primary point of contact, you’ll build meaningful connections, identify shared priorities, and navigate solutions that link customers to Novartis resources – all with the goal of improving patient outcomes. Success in this role comes from balancing demand generation with strategic account engagement. You’ll bring expertise in clinical and account-based selling, access navigation, collaborative problem-solving, team orchestration, and omni-channel engagement.<br><p><b>Job Description</b></p><br><br><p><b>Key Responsibilities: </b></p><br><br><ul><li>Navigate and resolve challenges within accounts to ensure customer needs are met with effective, tailored solutions.</li><li>Build a strategic territory plan by aligning shared priorities and applying insights and tactics that drive product demand and support better patient outcomes.</li><li>Partner proactively with territory teammates, field teams, and home-office colleagues to address customer needs and deliver access support.</li><li>Apply deep knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond to challenges with agility.</li><li>Use territory data and market trends to uncover local insights, support pull-through efforts, and lead impactful customer engagements – virtually or in person.</li><li>Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions to meet customer needs with urgency.</li><li>Deliver real-time access support and work closely with Patient Specialty Services (PSS) to ensure seamless customer experience.</li><li>Harness digital tools and omni-channel strategies to personalize outreach and engage customers across both virtual and face-to-face settings.</li></ul><p><br><b>Essential Requirements: </b></p><br><br><ul><li>Bachelor’s degree required from 4-year college or university. </li><li>Experience (see leveling guidelines below) in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams within the last 5 years. We also welcome candidates from other complex sales environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B sectors, especially where strong field leadership and customer engagement are central to success<i>. </i><i>For Associate Level opportunities, applicants with limited prior sales experience are encouraged to apply.</i></li><li>Proven track-record of consistent high-performance, and well-versed in navigating and successfully selling to large accounts and key customers. </li><li>Self-starter with analytic abilities to seek out, prioritize, and apply relevant information to solve problems to meet the needs of key customers, while also demonstrating ethical leadership and ability to foster environment that promotes ethical behavior and compliance with company policies and laws. </li><li>Candidate must reside within territory, or within a reasonable daily commuting distance of 50 miles from the territory border. Ability to travel 60-80% over a broad geography is required, with the ability to drive and/or fly within the territory. Must have a valid driver’s license.</li></ul><br><p><b>Desirable Requirements: </b></p><br><br><ul><li>Experience across therapeutic groups, disease states, account management strategy, and new product launches.</li><li>Broad understanding in patient services, market access, buy and bill, specialty pharmacy, reimbursement and/or medical calling on HCPs with respect to a sophisticated product or reimbursement pathway.</li></ul><br><p><b>Leveling Guidelines: </b>the position will be filled at level commensurate with experience.</p><br><br><ul><li><b>Associate Territory Account Specialist:</b> Recently separated from the US Military with 4+ years of military service in a leadership capacity (Platoon Leader, Executive Officer, Company Commander, etc.), or applicants with limited prior sales experience.<ul><li><i>Demonstrates strong ability to collaborate, work cross-functionally within a matrix environment, and communicate product information effectively.</i></li><li><i>Preferred experience in the 2-year Novartis Sales Internship Program; demonstrated proven leadership experience in student sports, fraternities, clubs, activities, and other extracurricular activities.</i></li></ul></li><li><b>Territory Account Specialist:</b> 2+ years’ experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or sales role of similar complexity within the last 5 years. Strong ability to collaborate, work cross-functionally within a matrix environment and can communicate clinical product information.</li><li><b>Senior Territory Account Specialist:</b> 5+ years’ experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or sales role of similar complexity within the last 5 years. Strong ability to collaborate, work cross-functionally within a matrix environment and can communicate clinical product information.</li></ul><br><p><b>Driving is an Essential Function of this Role: </b>Meaning it is fundamental to the purpose of this job and cannot be eliminated. Because driving is an essential function of the role, you must have a fully valid and unrestricted driver’s license to be qualified for this role. The company provides reasonable accommodations for otherwise qualified individuals with medical restrictions if an accommodation can be provided without eliminating the essential function of driving.</p><br><br><br><p><b>COVID-19 Vaccine Policy </b>(customer-facing roles only): While Novartis does not require vaccination for COVID-19 or proof of a recent negative test result for COVID-19 at this time, employees working in customer-facing roles must adhere to and comply with customers’ (such as hospitals, physician offices, etc.) credentialing guidelines, which may require vaccination. As required by applicable law, Novartis will consider requests for reasonable accommodation for those unable to be vaccinated. This requirement is subject to applicable state and local laws and may not be applicable to employees working in certain jurisdictions. Please send accommodation requests to Eh.occupationalhealth@novartis.com.</p><br><br><br><p><b>For Field Roles with a Dedicated Training Period</b>: The individual hired for this role will be required to successfully complete certain initial training, including home study, eight (8) or fewer hours per day and forty (40) or fewer hours per week.</p><br><br><br><p><b>Novartis Compensation Summary</b><b>:</b></p><br><br><p>The salary for this position is expected to range between:</p><br><br><ul><li>Associate Territory Account Specialist: $81,200 and $150,800 per year</li><li>Territory Account Specialist: $114,100 and $211,900 per year</li><li>Senior Territory Account Specialist: $132,300 and $245,700 per year</li></ul><br><p>The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors.</p><br><br><br><p>Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards.</p><br><br><br><p>US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves.</p><br><br><br><p><b>EEO Statement:</b></p><br><br><br><p>The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. </p><br><br><br><p><b>Accessibility and reasonable accommodations</b></p><br><br><br><p><span>The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to <span>us.reasonableaccommodations@novartis.com</span> or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.</span></p><br><br><br><p><b>Salary Range</b></p><br><br>$132,300.00 - $245,700.00<br><p><b>Skills Desired</b></p><br><br>Account Management, Commercial Excellence, Communication, Compliance (Inactive), Conflict Management, Cross-Functional Work, Customer Insights, Ethics, Healthcare Industry, Influencing Skills, Negotiation, Sales, Technical Skills (Inactive)<br> </div>