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<p><h4>Company description</h4>
<p>Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.</p>
<p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p>
<p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p>
<p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p>
<p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p>
<p>Hospitality is a work of heart.</p>
<p>Join us and become a Heartist®.</p>
<h4>Job description</h4>
<p>We are seeking a dynamic and experienced Restaurant Manager to join our team. As the Restaurant Manager, you will be responsible for overseeing all aspects of our restaurant operations, ensuring exceptional customer service, and driving business growth.</p>
<ul>
<li>Lead and motivate a team of restaurant staff to deliver outstanding customer experiences</li>
<li>Oversee daily restaurant operations, including staff scheduling, inventory management, and quality control</li>
<li>Implement and maintain high standards of food quality, presentation, and service</li>
<li>Manage financial aspects of the restaurant, including budgeting, cost control, and revenue optimization</li>
<li>Ensure compliance with food safety regulations and maintain a clean, safe working environment</li>
<li>Resolve customer complaints and address any operational issues promptly and efficiently</li>
<li>Collaborate with the kitchen team to develop and update menus, considering local tastes and trends</li>
<li>Implement marketing strategies to attract new customers and retain existing ones</li>
<li>Conduct regular staff training sessions to improve skills and maintain service standards</li>
<li>Analyze sales data and customer feedback to identify areas for improvement and growth opportunities</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Proven experience as a Restaurant Manager or in a similar leadership role in the hospitality industry</li>
<li>Strong leadership and team management skills with the ability to motivate and inspire staff</li>
<li>Excellent customer service orientation with a focus on creating memorable dining experiences</li>
<li>Proficiency in English; knowledge of Russian is a plus</li>
<li>Outstanding communication and interpersonal skills to interact with diverse staff and clientele</li>
<li>Demonstrated ability to multitask and manage time effectively in a fast-paced environment</li>
<li>Solid understanding of restaurant financials, budgeting, and cost control measures</li>
<li>Familiarity with food safety regulations and health code requirements</li>
<li>Proficiency in restaurant management software and point-of-sale (POS) systems</li>
<li>Flexibility to work various shifts, including evenings, weekends, and holidays</li>
<li>Strong problem-solving skills and ability to make quick, effective decisions</li>
<li>Bachelor's degree in Hospitality Management, Business Administration, or related field preferred</li>
</ul>
<h4>Additional information</h4>
<ul>
<li>Employee benefit card offering discounted rates in Accor worldwide</li>
<li>Learning programs through our Academies</li>
<li>Opportunity to develop your talent and grow within your property and across the world</li>
</ul></p><p></p>
<p><h4>Join us</h4>
<p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p>
<h4>Role purpose</h4>
<p>Support delivery of process excellence initiatives by leading end-to-end diagnostics, process mapping, root cause analysis, and implementation support for telecom business processes—helping improve operational efficiency, customer experience, and cost through Lean Six Sigma and data-driven improvement, in alignment with Vodafone objectives and the senior lead’s transformation agenda.</p>
<h4>Key accountabilities & decision ownership</h4>
<ul>
<li>Lead workstreams within process optimization projects: deliver assigned scope from discovery to implementation, ensuring alignment to priorities and measurable outcomes (supports execution of major optimization initiatives).</li>
<li>Run process diagnostics: capture voice of the customer and pain points, map As-Is/To-Be, identify waste and bottlenecks, and recommend improvements.</li>
<li>Perform root cause analysis and propose solutions: conduct 5-Why, Fishbone, Pareto analyses and validate root causes using data, logs, and operational evidence.</li>
<li>Analytics and KPI management: build KPI baselines, benchmarking views, and tracking to monitor performance and confirm benefits.</li>
<li>Standardization and documentation: draft standard operating procedures, controls, checklists, and process documentation; maintain version control and ensure repeatability.</li>
<li>Stakeholder engagement and workshops: facilitate process mapping, root cause analysis, and prioritization workshops and drive action closure across teams (supports cross-functional collaboration and influence).</li>
<li>Business case support: quantify benefits (time, cost, risk reduction, customer experience), support business case inputs and benefit tracking.</li>
<li>Change enablement support: prepare communication and training drafts and operational readiness packs for new processes.</li>
</ul>
<h4>Core competencies, knowledge, and experience</h4>
<ul>
<li>Process mapping and redesign: end-to-end thinking, handoffs, controls.</li>
<li>Structured problem solving: corrective action, hypothesis testing, simplification of ambiguity.</li>
<li>Analytical capability: trend analysis, KPI design, insights.</li>
<li>Stakeholder management and facilitation: workshops, alignment, influence without authority.</li>
<li>Documentation and communication: standard operating procedures, presentations, executive-ready updates.</li>
</ul>
<h4>Must have technical and professional qualifications</h4>
<ul>
<li>More than 3 years’ experience in process improvement, transformation, or management consulting.</li>
<li>Strong communication and collaboration skills; able to engage cross-functionally.</li>
<li>Lean Six Sigma Green Belt.</li>
<li>Tools: Excel, PowerPoint; process mapping; reporting (Power BI is a plus).</li>
</ul>
<h4>Who we are</h4>
<p>We are a leading international telecommunications company, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p>
<p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds, and cultures. We're committed to increasing diversity, ensuring equal representation, and making Vodafone a place everyone feels safe, valued, and included.</p></p><p></p>
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.<br>
Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<p>We are seeking a results-driven Senior Sales Manager for our Cairo, Egypt office to lead and expand our sales operations within the government and corporate sectors. In this strategic leadership role, you will be responsible for developing and executing comprehensive sales strategies, building high-performing teams, and driving revenue growth across key accounts in both the public and private sectors. The ideal candidate will combine strong business acumen with exceptional relationship-building capabilities and a proven track record of success in complex, multi-stakeholder sales environments.</p>
<p><strong>Responsibilities:</strong></p>
<ul>
<li>Develop and implement strategic sales plans targeting government agencies and corporate clients, ensuring alignment with organizational objectives and market opportunities</li>
<li>Lead, mentor, and manage a team of sales professionals, providing coaching, performance feedback, and career development opportunities to drive individual and team excellence</li>
<li>Identify, pursue, and close high-value contracts with government and corporate clients, managing the entire sales cycle from prospecting through contract negotiation and closure</li>
<li>Build and maintain strong relationships with key decision-makers, stakeholders, and procurement officials in both government and corporate sectors</li>
<li>Analyze market trends, competitive landscape, and customer needs to identify new business opportunities and recommend strategic initiatives</li>
<li>Manage and forecast sales pipelines using CRM systems, ensuring accurate reporting and visibility into sales activities and revenue projections</li>
<li>Negotiate complex contracts and terms with clients, ensuring favorable conditions while maintaining long-term partnership value</li>
<li>Collaborate with cross-functional teams including operations, delivery, and finance to ensure seamless client onboarding and successful project execution</li>
<li>Monitor team performance metrics, analyze sales data, and implement corrective actions to achieve or exceed revenue targets</li>
<li>Represent the organization at industry events, trade shows, and networking forums to enhance brand visibility and generate business leads</li>
</ul>
<p><strong>Qualifications:</strong></p>
<ul>
<li>Minimum 7 years of progressive sales management experience, with at least 5 years focused on government and/or corporate sector sales</li>
<li>Proven track record of successfully leading and developing high-performing sales teams</li>
<li>Demonstrated expertise in B2B sales, account management, and complex contract negotiations</li>
<li>Strong understanding of government procurement processes, regulations, and buying cycles</li>
<li>Proficiency with CRM platforms and sales analytics tools</li>
<li>Excellent communication, presentation, and interpersonal skills with the ability to influence at all organizational levels</li>
<li>Strategic thinking and analytical capabilities to assess market opportunities and develop actionable sales strategies</li>
<li>Strong negotiation and problem-solving skills with a customer-focused approach</li>
<li>Ability to manage multiple priorities, meet deadlines, and thrive in a fast-paced, competitive environment</li>
<li>Familiarity with the Egyptian market and local business practices is highly desirable</li>
<li>Proficiency in Microsoft Office Suite and business intelligence tools</li>
<li>Preferred: Experience with government tenders and public sector contracting</li>
</ul></p><p></p>
<p><h4>Company description</h4>
<p>The Novotel 5 stars resort located directly on the Red Sea with a beach area of 646 m; 268 rooms including 4 suites and 80 family rooms; 5 outlets and spa, offers a wonderful experience that can cater perfectly for all tastes.</p>
<br>
<h4>Job description</h4>
<p>Maintain and improve the CHAMP safety and health program, including recurrent training materials.<br>
Directly correspond with the Project Manager and Area Safety, Health & Environment Manager on all health and safety concerns.<br>
Participate in operations meetings, covering all health and safety topics, recommendations and requests.<br>
Investigate all work-related incidents/injuries to identify and verify incident origin and possible work-related hazards, develop and implement controls, and communicate lessons learned.<br>
Establish and take necessary action to correct any violation or unsafe work practices statewide.<br>
Participate in client safety meetings and programs as requested.<br>
Execute safety audits or inspections on a routine unannounced basis.<br>
Maintain and inspect all OSHA logs and files for all locations and facilities.<br>
Develop, maintain, and enforce building and campus inspections for code or OSHA violations at all program related locations and facilities.<br>
Develop, manage, and advise in the proper use of the drug/alcohol testing procedures for all program related locations and facilities.<br>
Research, review, and approve all safety training lesson plans and training materials.<br>
Coordinate with the Program Training Manager any safety training required by regulations, laws, or policies pertaining to control room and field operations.<br>
Inform and update program employees across the state of new or current safety news, trends, and information by email messages, bulletin boards, or lectures and presentations.<br>
Maintain a Safety and OSHA Standards Manual with the following policies and procedures for all locations and facilities: Emergency Action Plan, Fire Prevention Plan, Exposure Control Plan, Hazardous Communication Policy, Lockoutu2013Tagout Policy, Accident and Injury Reporting, others as identified.<br>
Perform instructor duties for employees on safety and health related topics, coordinating as necessary with the Program Training Manager. Subjects will include OSHA required topics, Red Cross First Aid and CPR, National Safety Council Defensive Driving Course.</p>
<br>
<h4>Qualifications</h4>
<p><strong>Competencies</strong></p>
<ul>
<li>Strong leadership capability with the ability to influence safety culture, drive accountability, and partner effectively with leaders at all levels of the organization.</li>
<li>Deep knowledge of environmental, health, and safety regulations, including OSHA standards, and the ability to apply them in a manufacturing environment.</li>
<li>Demonstrated skill in risk assessment, incident investigation, root cause analysis, and corrective action planning.</li>
<li>Excellent written and verbal communication skills, including the ability to present recommendations, training, and performance updates to site leadership and senior management.</li>
<li>Ability to lead cross-functional initiatives, manage multiple priorities, and work independently in a fast-paced, multi-site environment.</li>
<li>Strong analytical and problem-solving skills with the ability to interpret safety data, identify trends, and recommend practical improvements.</li>
<li>Commitment to continuous improvement, operational excellence, and building sustainable safety processes and procedures.</li>
</ul>
<p><strong>Minimum qualifications:</strong><br>
Bacheloru2019s degree in Occupational Health and Safety, Safety Engineering, Environmental Health, or a related field.<br>
Expert knowledge of federal and state OSHA standards and related environmental, health, and safety regulations.</p>
<p><strong>Preferred qualifications:</strong><br>
Recognized ASSE qualifications, OSHA 30-hour certification, and EPA, DEP, or other environmental certifications.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job Title: Application Engineer (CoC) Electrical Products Location: Cairo, Egypt Introduction: About Us We in Siemens strongly believes in the value of a Digital Portfolio; hence Smart Infrastructure combines Digital Power Distribution and Digital Building Infrastructure technologies. Our Digital Portfolio will enable our customers to enjoy occupant s intuitive buildings which are comfortable, safe, secure and energy efficient. Smart infrastructure from Siemens intelligently connects energy systems, buildings, and industries to adapt and evolve the way we live and work. We work together with customers and partners to build an ecosystem that intuitively responds to the needs of people and helps customers to better use resources. It helps our customers to thrive, communities to progress and supports sustainable development. Siemens Smart Infrastructure is looking for an Application Engineer for the Center of Competence of Electrical Products business unit to help us re-imagine the world by finding solutions and making the world a smarter place for tomorrow. Your Role International, Challenging and Future-Oriented! Welcome to the world of Smart Electrification. Join us and be part of a motivated and dedicated team within the Center of Competence of the Electrical Products Business Unit (BU): In this role you will be responsible for the design, engineering and application development activities of Low Voltage Switchgears. Supporting Siemens partners across the Middle East Region. In Your daily work you will oversee following tasks and responsibilities:</p><p>Analyze tender documents and customer requirements to develop compliant and competitive proposals for these projects.</p><p>Preparation and submission of tenders through Siemens panel builders for low voltage electrification package of the key projects in the middle east region.</p><p>Prepare compliance statements according to project specifications.</p><p>Create project designs and develop the best configuration (technically and commercially) according to customer requirement & based on the available portfolio.</p><p>Conduct detailed design and engineering activities for low voltage projects under execution (preparing manufacturing drawings, BoM to be ordered, network architectures and schematic & wiring diagrams).</p><p>Provide network calculations such as load flow analysis, voltage drop, short circuit and discrimination studies.</p><p>Support Siemens partners in developing certain application/configuration to fulfill the project s requirement.</p><p>Develop selection guidelines and quotation tools to support our partners.</p><p>Provide technical support and guidance to Siemens partners during the tendering & execution phases.</p><p>Participate in and develop technical documents to raise awareness of Siemens LV Switchgears.</p><p>Standardization of proven concepts and solutions to replicate them as ready-made packages.</p><p>Identify customer business needs and translate them into feature requirements.</p><p>Participate in customer presentations and negotiations.</p><p>Follow-up with the Technical Stakeholders to ensure successful project realization.</p><p>Work closely with Sales Team to ensure proper coordination and alignment</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>You hold a bachelor s or master s degree in electrical engineering field from reputable university or college.</li><li>Ideally, you have strong experience in low voltage power distribution systems & motor control centers and related international standards & regulations.</li><li>Experience in engineering, design or tendering of LV Switchgears</li><li>We are looking for solid work experience of minimum of (3-5) years in engineering, design or tendering & proposals preferably in a multinational company.</li><li>You have great experience with Software such as EPLAN, AutoCAD and Revit MEP.</li><li>Our Ideal candidate has an advanced Analytical thinking and respective Problem-solving skills</li><li>You will impress us with your outstanding Presentation & Negotiation skills</li><li>You enjoy working in multicultural, diverse, working environment.</li><li>Fluent written and spoken English and Arabic. Further language skills are highly appreciated.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
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<p> We’re looking for a <b>Technical Customer Support Manager</b>to join Procore’s Solution on Demand organization. </p><br><br><br><p>In this role, you will promote a high-performance and customer-focused culture while helping to build a team of top-tier Technical Customer Support Representatives. You will collaborate with other members of our global Support Management team to ensure client success and enhance employee satisfaction. Following the exciting launch of our Cairo team in April of this year, this marks our very first local leadership hire. You’ll have a unique opportunity to shape the culture of this expanding site from day one while collaborating directly with our established global hubs. </p><br><br><br><p>This is a hybrid position with a requirement to be on-site 3 days a week at our Cairo office.</p><br><br><p>This position will report to the Senior Manager, Technical Customer Support in Ireland. We’re looking for a candidate to join us immediately!</p><br><br><br><p><b>What you'll do:</b></p><br><br><ul>
<li><p>Lead and inspire a high-performing team of 10-15 Technical Customer Support Representatives to deliver an excellent customer experience globally, with a focus on the MENA region, via phone, live chat, and email.</p><br><br></li>
<li><p>Foster a high-performing culture by conducting quality coaching, leading by example, and holding your team accountable to our Key Performance Indicators (KPIs)</p><br><br></li>
<li><p>Serve as the Cairo Support Site Leader, managing local day-to-day support operations and clearing roadblocks to empower your team and our regional customers to resolve complex technical challenges.</p><br><br></li>
<li><p>Elevate Productivity by researching and driving process improvements to increase team efficiencies and effectiveness.</p><br><br></li>
<li><p>Analyze customer data to make informed decisions regarding team changes, shift scheduling, and staffing.</p><br><br></li>
<li><p>Promote smart growth by collaborating across all levels of Procore to establish best practices and drive improvements that enhance customer success and support Procore’s evolution as a regional market leader.</p><br><br></li>
<li><p>Empower your team members to take control of their careers by helping them develop and progress toward their professional goals.</p><br><br></li>
<li><p>Stay informed about process and product changes, Procore’s strategy, industry trends, and best practices to support your team effectively.</p><br><br></li>
<li><p>Enhance employee satisfaction by cultivating a sense of belonging within the organization and local teams.</p><br><br></li>
</ul><br><p><b>What we’re looking for:</b></p><br><br><ul>
<li><p>University degree, technical academy certification, or equivalent practical experience in a high-growth tech environment. </p><br><br></li>
<li><p>Experience in a SaaS environment, with 3+ years of experience leading a customer support or technical support team in a contact center.</p><br><br></li>
<li><p>Experience working with customer relationship management (CRM) systems such as Salesforce Service Cloud, Zendesk, and ServiceNow, and proficiency in other customer support-related software.</p><br><br></li>
<li><p>Excellent communication and escalation management skills, with the ability to convey messages effectively to diverse stakeholders and audiences in written and verbal formats.</p><br><br></li>
<li><p>Demonstrated ability to lead independently and adapt your management style to rapid organizational and platform changes.</p><br><br></li>
<li><p>Strong business acumen with an understanding of the issues and challenges support organizations face.</p><br><br></li>
<li><p>Comprehensive knowledge of support metrics and key performance indicators (KPIs), with the capability to drive high performance within a support team.</p><br><br></li>
<li><p>Highly organized and detail-oriented, able to manage and contribute to projects, prioritize workload effectively, and meet commitments consistently.</p><br><br></li>
<li><p>A self-starter who pairs a deep familiarity with the Cairo tech ecosystem and operational landscape with a proven passion for hiring, onboarding, and scaling a local team from scratch. </p><br><br></li>
</ul><br><br> </div>
<h2 class="h5">Job description</h2>
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<p><span><span><span>We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity.</span></span></span></p><br><br><p><span><span><span>Working with people in over 200 countries and territories, we are on the ground in more than 100 countries.</span></span></span></p><br><br><p><span><span><span><b>We connect. We inspire.</b></span></span></span></p><br><br><span><strong>Role Purpose</strong></span>To play a key role in the successful delivery of our teaching provision by coordinating operational activities, managing logistics, and providing exceptional support to teaching staff and learners, ensuring a smooth, efficient, and high-quality educational experience.<br> <br><span><strong>Main Accountabilities</strong></span><p>You will provide essential administrative, customer service, and logistical support to ensure the smooth delivery of teaching operations and an excellent learner experience. This includes managing student registration and customer care processes, maintaining accurate records, preparing routine reports, and supporting the coordination of classes, events, and teaching activities. You will also use operational data and insights to help identify opportunities for continuous improvement.</p><br><br><p>As a key point of contact for customers, you will respond to enquiries, resolve routine issues, and escalate more complex matters where needed. Working closely with colleagues and partners, you will proactively coordinate activities, communicate potential risks or challenges, and help ensure teaching services and events run efficiently and effectively.</p><br><br><p>You will maintain compliance with safeguarding, security, financial, and data management requirements, while ensuring resources, equipment, and materials are available when needed. The role also requires effective planning and prioritisation of your own workload, alongside coordinating others to deliver activities to agreed quality and service standards.</p><br><br><span><strong>Qualifications & Skills</strong></span><ul><li>Experience in a customer focused environment.</li><li>Proficiency in English at CEFR C1 level or above.</li><li>Bachelor's degree</li><li>Demonstrated stakeholder management skills, with the ability to collaborate across teams and coordinate with internal and external partners.<br></li></ul><span><strong>Important Informaion</strong></span>Job Grade: 4/H<br>Location: Egypt - Alexandria<br>Contract Type: Fixed Term Contract<br>Gross Monthly Salary: 16,667 EGP<br>Closing Date: 28 July 2026<br> <br><strong>This role is only open for candidates who have the legal right to live and work in the job location</strong><br> <br><p><span><span><span>A connected and trusted UK in a more connected and trusted world.</span></span></span></p><br><br><p><span><span><span><b>Equality, Diversity and Inclusion Statement</b></span></span></span></p><br><br><p><span><span><span>We are committed to equality, diversity and inclusion and welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. The British Council is a Disability Confident Employer. The Disability Confident scheme helps challenge attitudes, increase understanding of disability and ensure staff are drawn from the widest possible pool of talent. We guarantee an interview for disabled applicants who meet the minimum role requirements. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.</span></span></span></p><br><br><br><p><span><span><span><b>Safeguarding Statement</b></span></span></span></p><br><br><p><span><span><span>The British Council is committed to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.</span></span></span></p><br><br><p><span><span><span>If you experience any difficulties with submitting your application, please email <u>askhr@britishcouncil.org</u></span></span></span></p><br><br><br> </div>
<h2 class="h5">Job description</h2>
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About the job Digital Account Manager (B2B)
<p><strong>Position:</strong> Digital Account Manager<br>
<strong>Experience Level:</strong> 5+ Years<br>
<strong>Department:</strong> Client Services / Marketing<br>
<strong>Reports to:</strong> Marketing Director<br>
<strong>Location:</strong> Hybrid</p><br>
<p><strong>Overview</strong></p><br>
<p>We are looking for an experienced and client-focused <strong>Digital Account Manager</strong> to join our team. The ideal candidate will have a strong background in digital marketing agencies and extensive experience managing B2B clients. This role is responsible for building long-term client relationships, developing strategic digital marketing plans, overseeing project execution, and ensuring the successful delivery of digital marketing services.</p><br>
<p>The Digital Account Manager will serve as the primary point of contact for clients, working closely with internal teams to deliver high-quality digital marketing solutions that achieve business objectives and maximize client satisfaction.</p><br>
<p><strong>Key Responsibilities</strong></p><br>
<ul>
<li>Serve as the primary point of contact for assigned clients, building strong relationships and ensuring exceptional client satisfaction.</li>
<li>Understand clients' business objectives, challenges, and target audiences to develop tailored digital marketing strategies.</li>
<li>Manage client accounts from onboarding through project delivery, ensuring campaigns are executed on time, within scope, and aligned with business goals.</li>
<li>Coordinate with internal teams including SEO, PPC, Social Media, Content, Creative, Development, and Performance Marketing to ensure seamless campaign execution.</li>
<li>Lead regular client meetings to discuss project progress, campaign performance, strategic recommendations, and upcoming initiatives.</li>
<li>Monitor campaign performance against KPIs, analyze results, and provide actionable insights to improve performance and maximize ROI.</li>
<li>Prepare and present detailed performance reports, highlighting key achievements, opportunities, and next steps.</li>
<li>Manage project timelines, priorities, budgets, and client expectations while ensuring high-quality service delivery.</li>
<li>Identify opportunities to grow client accounts through upselling, cross-selling, and introducing new digital marketing solutions.</li>
<li>Resolve client concerns proactively and collaborate with internal teams to ensure timely issue resolution.</li>
<li>Stay up to date with digital marketing trends, industry best practices, and emerging technologies to provide strategic recommendations.</li>
<li>Support business development activities by participating in client pitches, proposals, and strategic presentations when required.</li>
</ul>
<p><strong>Qualifications</strong></p><br>
<ul>
<li>Bachelor's degree in Marketing, Business Administration, Communications, or a related field.</li>
<li>5+ years of experience in Digital Account Management, Client Services, or Digital Marketing within a digital marketing agency.</li>
<li>Proven experience managing B2B client accounts and delivering successful digital marketing projects.</li>
<li>Strong understanding of digital marketing channels, including SEO, PPC, Social Media, Content Marketing, Email Marketing, and Marketing Automation.</li>
<li>Excellent client relationship management, communication, negotiation, and presentation skills.</li>
<li>Strong project management and organizational skills with the ability to manage multiple accounts simultaneously.</li>
<li>Analytical mindset with experience interpreting campaign performance data and providing strategic recommendations.</li>
<li>Experience using project management tools, CRMs, and digital marketing platforms such as Google Analytics, HubSpot, SEMrush, ClickUp, Asana, Monday.com, or similar.</li>
<li>Ability to collaborate effectively with cross-functional teams in a fast-paced agency environment.</li>
</ul>
<p><strong>Preferred Qualifications</strong></p><br>
<ul>
<li>Previous experience as a Digital Account Manager or Senior Account Executive within a digital marketing agency.</li>
<li>Experience managing enterprise or multinational B2B clients.</li>
<li>Certifications in Google Analytics, Google Ads, HubSpot, Meta Blueprint, or other relevant digital marketing certifications.</li>
<li>Knowledge of CRM platforms, marketing automation tools, and client success best practices.</li>
</ul>
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Contributes advanced knowledge and skill in Management Information Services (MIS) technology and general hospitality business knowledge to support cluster and technology objectives. This position is responsible for assisting hotel management with MIS technology planning, decision-making, implementation, and maintenance. The position may direct the work of hotel or technicians and interfaces with vendors, owners, executive committee and hotel staff.</p><p>Managing MIS Technology Projects</p><p>Creates and maintains MIS technology plans. Coordinates and implements communications for all new MIS applications/system installations and problem resolution. Provides project support for new MIS roll-outs/implementations. Leads project work as needed. Provides end-user support to hotel staff and business center. Writes proposals, analyses, projects, or cost-models. Provides timely, accurate, and detailed status reports as requested.</p><p>Providing MIS Technical Systems Support and Consultation</p><p>Evaluates and makes recommendations regarding technology/asset life-cycles. Foresees, identifies and ensures resolution of MIS system(s) performance problems. Certifies software applications for use at properties. Consults with properties on all aspects of information technology. Executes property disaster recovery and business continuity as it relates to technology. Responsible for property compliance with appropriate company Policy and Information Security Manual and takes action to address deficiencies. Determines solutions and implements per cluster SOPs. Ensures periodic inventories of applications and hardware are conducted and the results are reported to property management. Reviews vendor proposals and selects appropriate vendor for local technologies/hardware. Ensures compliance to technology-related vendor contracts. Ensures properties are securing and maintaining technology assets accordance with company policies and standards. Uses knowledge to solve support issues and train/develop junior employees. Manages information technology security compliance and ensures proper implementation of security measures Manages reporting and compliance efforts for assigned area. Creates and maintains secure server environment. Performs server backups and routine/non-routine preventative maintenance. Ensures that adequate bandwidth exists and that circuits are secured. Communicates and ensures implementation of information technology standards and best practices Provides exceptional customer service.</p><p>Forecasting and Complying within Budgets</p><p>Ensures that property management have realistically budgeted and prioritized department operating budgets based on anticipated information technology projects and property support/needs requirements. Possesses in-depth understanding of the financial dynamics of property operations and applies knowledge/judgment to assist management in achieving technology-related goals. Provides guidance to and assists properties in reviewing operating statements; researches and resolves discrepancies in technology charges. Advises and ensures that property management has adequately addressed technology needs in short- and long-term planning.</p><p>Managing and Conducting Human Resource Activities</p><p>Maintains direct responsibility for area system managers and to their teams. Provides work direction to property-based systems technicians and managers. Responsible for hiring, training, development, compensation, performance management of direct reports and team. Additionally, provides input and guidance to property management for their systems managers/technicians (hiring, performance, development needs). Accountable for coverage models and scheduling of team to ensure adequate cluster technology support.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Education and Experience</h2><p>2-year degree from an accredited university in Information Technology, Computer Science, or related major; 4 years experience in Information Technology, Computer Science or related professional area. OR 4-year bachelor's degree from an accredited university in Information Technology, Computer Science, or related major; certified trainer; 2 years experience in Information Technology, Computer Science, or related professional area.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Develops and implements the hotel's cigar programme in alignment with the brand's Food & Beverage strategy and luxury service standards. Curates, manages and updates the premium cigar collection based on guest preferences, market trends and business objectives. Ensures proper storage, preservation and rotation of cigars by maintaining optimal humidity and temperature conditions. Maintains the cigar humidor and ensures all products are presented in excellent condition and meet quality standards. Monitors inventory levels, establishes minimum and maximum stock quantities and conducts regular inventory counts. Controls cigar purchasing activities in accordance with hotel procurement policies and approved suppliers. Maximises departmental revenue through premium cigar sales, upselling techniques and luxury guest experiences. Recommends suitable cigar pairings with wines, whiskies, cognacs, rums and other premium beverages. Provides professional cigar cutting, lighting and serving services according to international standards. Conducts cigar tastings and pairing events for guests, VIPs and special hotel occasions. Builds and maintains strong relationships with approved cigar suppliers and distributors. Trains and coaches Food & Beverage employees on cigar knowledge, storage procedures, service techniques and responsible tobacco service. Ensures compliance with local tobacco laws, hotel policies and responsible service regulations. Monitors guest satisfaction related to cigar service and implements corrective actions to continuously improve the guest experience. Maintains the cleanliness, organization and maintenance of cigar lounges, humidors and cigar accessories. Protects and maintains cigar equipment, cutters, lighters, ashtrays and related service items. Prepares monthly reports covering cigar sales, inventory, purchasing activities and profitability. Assists in preparing annual budgets and revenue forecasts related to cigar operations. Supports promotional campaigns, luxury events and VIP functions by creating exclusive cigar experiences. Coordinates with restaurant, bar and banquet teams to ensure seamless cigar and beverage service. Researches industry trends, new cigar brands and innovations to continuously enhance the hotel's cigar programme. Promotes effective communication within the Food & Beverage Department to improve operational efficiency. Conducts regular quality inspections to ensure all cigars meet hotel presentation and quality standards. Supports sustainability initiatives by reducing waste and ensuring responsible disposal of tobacco-related materials. Ensures chemicals used for cleaning storage areas and accessories are handled and stored safely. Participates in Food Safety and Quality Management System activities as required. Identifies operational issues, analyses performance data and implements continuous improvement plans. Maintains the highest standards of professionalism, personal appearance and guest interaction. Carry out all other duties assigned by managers and hotel management not specified in the job description.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education/Experience: 4-year bachelor's degree with a minimum of 6 years of related work experience or 2 years work experience in a lower position and experience with applying the main principles and/or different methods. Foreign Language: Sufficient level of English to communicate effectively with guests and employees. Courses and Training: Requires sufficient theoretical and practical background and attendance in courses and seminars in the related field. Computer Literacy: MS Office applications. Skills: Good command of systems/legislation in the related field. Expected to offer consulting to other employees when needed. Some roles require practical knowledge of systems/programmes/software in the related field. Responsible for carrying out and coordinating complex activities in different fields.</p><p></p></section>
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<ul><li><span>Manage a reduced, specialized caseload of the most <strong>complex, sensitive, high-risk, or executive-level complaints</strong> (e.g., those involving legal, media, or regulatory escalation).</span></li><li><span>Apply expert judgment and knowledge to resolve issues where policy or procedure may not be immediately clear, making impartial and evidence-based decisions.</span></li><li><span>Act as a <strong>subject matter expert (SME)</strong> and first-point escalation for the Complaints Officers, providing guidance, coaching, and technical advice on complex cases.</span></li><li><span>Support the Complaints Manager in the daily supervision and quality assurance of the team's output.</span></li><li><span>Assist in training and onboarding new team members on complaints procedures, systems, and best practices.</span></li><li><span>Conduct in-depth <strong>root cause analysis</strong> and trend identification from complaint data to identify systemic failures and areas of organizational risk.</span></li><li><span>Develop and propose <strong>corrective and preventative action plans</strong> (CAPA) and policy/process improvements to senior management.</span></li><li><span>Lead or participate in cross-functional projects aimed at enhancing service delivery and reducing complaint volumes.</span></li><li><span>Ensure the complaints handling process remains compliant with evolving regulatory and legislative requirements.</span></li><li><p><span><span>Investigate complaints thoroughly , gather relevant information and analyze </span></span></p><br></li><li><span><span>Provide timely and accurate responses to customer inquiries and complaints.</span></span></li><li><span><span>Handle and resolve all unstructured and complex complaints in an effective and timely manner for all RBG, SME customers</span></span></li><li><p><span><span>To develop and maintain optimum level of service quality with external and internal customers by ensuring complaints resolution in reasonable TAT as per SLAs</span></span></p><br></li><li><span><span>To perform in-depth investigation and true RCA (root-cause analysis) to get to the bottom of problems impacting customers</span></span></li><li><span><span>To maintain courteous, proactive and resolution-oriented relationship with all interacting units/ departments of the bank in order to ensure complete resolution of customer complaints</span></span></li><li><p><span><span>To visibly improve customer satisfaction scores and related survey results through complaint resolution</span></span></p><br></li><li><p><span><span>Document all customer interactions, complaints, and resolutions accurately and comprehensively in the complaint management system (CRM)Ensure that customer interactions comply with regulatory requirements, confidentiality standards, and bank policies</span></span></p><br></li><li><p><span><span>Coordinate and maintain a strong follow-up with internal departments, including Operations, Business, Compliance, Risk, Technology and legal teams, to investigate and resolve complaints effectively.</span></span></p><br></li><li><p><span><span>Contribute towards process and quality improvement within the bank by highlighting recurring issues and investigating root causes. By providing constructive feedback on service quality aspects through first hand observations.</span></span></p><br></li><li><p><span><span>Work to exceed the service standards and indicators and be individually responsible for prompt reporting of the same on an ongoing basis.</span></span></p><br></li><li><p><span><span>Contribute towards team building and create positive energy to boost team’s productivity.</span></span></p><br></li></ul><br><br> The leading financial institution in MENA<br> <span>While more than half a century old, we proudly think like a challenger, startup, and innovator</span><br> <span>in banking and finance, powered by a diverse and dynamic team who put customers first.</span><br> <span>Together, we pioneer key innovations and developments in banking and financial services.</span><br> <span>Our mandate? To help customers find their way to Rise Every Day, partnering with them through</span><br> <span>the highs and lows to help them reach their goals and unlock their unique vision of success.</span><br> <span>Delivering superior service to clients by leading with innovation, treating colleagues with dignity and fairness while pursuing opportunities that grow shareholders value. </span><br> <span>We actively contribute to the community through responsible banking in our mission to inspire more people to Rise.</span><br> </div>
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<p><em><strong>This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.</strong></em></p><br><p>Our client is seeking a creative and AI-savvy <strong>Content Creator</strong> to produce engaging video content, manage social media platforms, and grow the company's online presence. This role combines content production, social media management, audience engagement, and performance analysis, making it ideal for someone who enjoys creating compelling digital content while leveraging AI tools to improve efficiency and creativity.</p><br>Role Overview<p>The <strong>Content Creator</strong> will be responsible for producing engaging video content using AI-powered tools, editing videos, managing social media platforms, promoting content, and driving audience growth. The <strong>Content Creator</strong> will oversee content publishing, community engagement, performance reporting, and content optimization while continuously identifying creative opportunities to increase brand awareness and social media engagement.</p><br>Location<p>Fully Remote | 9:00 AM - 5:00 PM EST</p><br>Key ResponsibilitiesAI Video Creation<ul><li><p>Create engaging videos using AI-powered content creation tools.</p><br></li><li><p>Develop creative video concepts aligned with the company's brand.</p><br></li><li><p>Experiment with various video formats and styles.</p><br></li><li><p>Continuously improve content quality and creativity.</p><br></li></ul>Video Editing<ul><li><p>Edit and enhance video content using editing software.</p><br></li><li><p>Add captions, graphics, text overlays, and visual enhancements.</p><br></li><li><p>Maintain consistency across all published content.</p><br></li><li><p>Deliver polished, high-quality video assets.</p><br></li></ul>Social Media Management & Promotion<ul><li><p>Manage content across Instagram, Facebook, TikTok, and other platforms.</p><br></li><li><p>Schedule and publish content consistently.</p><br></li><li><p>Promote videos to maximize reach and engagement.</p><br></li><li><p>Stay current with platform trends and best practices.</p><br></li></ul>Audience Growth & Community Engagement<ul><li><p>Develop strategies to increase followers and engagement.</p><br></li><li><p>Identify trending topics, hashtags, and viral opportunities.</p><br></li><li><p>Engage with followers and respond to community interactions.</p><br></li><li><p>Strengthen brand awareness across social platforms.</p><br></li></ul>Reporting & Analytics<ul><li><p>Monitor content performance using analytics platforms.</p><br></li><li><p>Track engagement, views, reach, and follower growth.</p><br></li><li><p>Deliver performance reports and actionable insights.</p><br></li><li><p>Optimize content strategy based on performance data.</p><br></li></ul>Qualifications Experience<ul><li><p><strong>1+ year</strong> of experience in content creation with a focus on video production and social media management.</p><br></li><li><p>Experience creating video content using AI-powered tools.</p><br></li><li><p>Experience managing social media platforms.</p><br></li><li><p>Experience promoting content across multiple digital channels.</p><br></li><li><p>Experience monitoring content performance and analytics.</p><br></li></ul>Qualifications Skills<ul><li><p>Proficiency with AI-powered video creation tools.</p><br></li><li><p>Proficiency with video editing software.</p><br></li><li><p>Strong understanding of Instagram.</p><br></li><li><p>Strong understanding of Facebook.</p><br></li><li><p>Strong understanding of TikTok.</p><br></li><li><p>Familiarity with Google Analytics.</p><br></li><li><p>Familiarity with native social media analytics platforms.</p><br></li><li><p>Strong social media content creation skills.</p><br></li><li><p>Strong copywriting and storytelling abilities.</p><br></li><li><p>Strong communication and community management skills.</p><br></li><li><p>Excellent organizational and project management skills.</p><br></li><li><p>Ability to develop audience growth strategies.</p><br></li></ul>What Success Looks Like<ul><li><p>High-quality video content is consistently published.</p><br></li><li><p>Social media engagement and follower growth continue to increase.</p><br></li><li><p>Brand visibility improves across digital platforms.</p><br></li><li><p>Performance reporting drives ongoing content optimization.</p><br></li><li><p>Creative initiatives generate measurable audience growth and engagement.</p><br></li></ul>Opportunity<p>This is an opportunity to take ownership of a growing brand's digital presence while creating engaging AI-powered video content and managing social media strategy. The <strong>Content Creator</strong> will have creative freedom to experiment with new formats while directly influencing audience growth and brand visibility.</p><br><strong><u>Application Process:</u></strong>To be considered for this role these steps need to be followed:<ul><li><p>Fill in the application form</p><br></li><li><p>Record a video showcasing your skill sets</p><br></li></ul> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph">Job Description <div> <p> <strong>Primary Objective:</strong> </p> <p>To provide the assigned sales team with the leadership, direction, and resources to ensure sales targets are achieved, provide feedback to the BUM/BUD and liaise with key external stakeholders to ensure short and long-term targets are achieved.</p> <p> <strong>Key Responsibilities:</strong> </p> <p> <strong>Manage Business and IFT Performance:</strong> </p> <ul> <li>Coordinate commercial activities on National level for the assigned TA to maximize short and long-term sales performance</li> <li>Leading Sales Team including setting sales targets and performance KPIs and ensure follow up on Sales achievement and team performance</li> <li>Ensure team readiness in terms of Selling skills, medical and In-Field knowledge.</li> <li>Set Oncology KOLs engagement plans and Account mapping</li> <li>Establish National priorities, activities and engagement plans in alignment with brand strategy, set strategic momentum and drive brand success.</li> <li>Proactively and continuously engage with key stakeholders to manage Market needs, expectations, and challenges and to build trusted key stakeholder relationships</li> <li>Professionally manage and build cross functional cooperation between key functions, build effective multidisciplinary In Field Teams, and ensure timely and qualitative market intelligence</li> <li>Manage launches and ensure excellence in execution of Oncology new brands</li> </ul> <p> <strong>People management and Coaching capabilities: </strong> </p> <ul> <li>Set team Sales targets, Performance KPIs and Development objectives in alignment with the BUM/BUD.</li> <li>Monitor and assess performance vs agreed objectives/KPIs.</li> <li>Undergo Field activities and ensure regular strategic contact with key customers</li> <li>Manage Team recruitment, retention, development plans, succession planning and functional training .</li> <li>Ensure team readiness through field Coaching, skills development and ensuring regular update on their knowledge through training sessions</li> </ul> <p> <strong>Core competencies: </strong> </p> <ul> <li> <strong>Strategic Business Planning</strong> </li> </ul> <p>Develop and execute comprehensive territory and account strategies aligned with organizational objectives, market opportunities, and patient needs to deliver sustainable business growth.</p> <ul> <li> <strong>Customer-Centric Engagement</strong> </li> </ul> <p>Build trusted partnerships with healthcare stakeholders by understanding their needs, challenges, and priorities, delivering tailored solutions that enhance customer experience and patient outcomes.</p> <ul> <li> <strong>Cross-Functional Collaboration</strong> </li> </ul> <p>Partner effectively with Medical Affairs, Market Access, Marketing, Regulatory, and other stakeholders to ensure alignment and successful execution of strategic initiatives</p> <ul> <li> <strong>Data-Driven Decision Making</strong> </li> </ul> <p>Leverage sales analytics, market intelligence, customer insights, and performance metrics to identify opportunities, optimize resource allocation, and drive business decisions</p> <ul> <li> <strong>Omnichannel Customer Engagement</strong> </li> </ul> <p>Effectively integrate face-to-face, virtual, and digital channels to create seamless and personalized customer experiences that strengthen engagement and impact.</p> <ul> <li> <strong>Performance & Execution Excellence</strong> </li> </ul> <p>Translate strategy into action through disciplined execution, effective prioritization, and rigorous performance monitoring to consistently achieve and exceed objectives<br>
</p></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">Qualifications </p><div> <ul> <li>Bachelor s degree with Medical background or equivalent</li> <li>Past or Current Oncology Experience is a plus .</li> <li>Proven solid track record and successful leadership/ team management.</li> <li>Full Knowledge of Egypt territories, Healthcare system, Key Business sectors and major Accounts.</li> <li>Proven track record of successful assignments, projects, effective management and coaching of functional teams/peers.</li> <li>Ability to build strong relationships with Oncology Key Opinion Leaders and other relevant stakeholders.</li> <li>Operates, leads, and facilitates effectively in a matrix organization/environment plus English language proficiency verbally and in writing</li> <li>Demonstrated proficiency in Digital and AI tools especially for driven data analytics and technology enabled business solutions</li></ul></div><p></p></section>
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<p>The <strong>Project Control Engineer</strong> will be responsible for supporting and managing project control activities across assigned projects, with a focus on <strong>cost control, schedule monitoring, forecasting, reporting, risk identification, and variance analysis</strong>.</p><br><p>The role will work closely with project managers, finance, planning, procurement, and delivery teams to ensure accurate project performance tracking, timely reporting, and effective decision-making. The position requires strong analytical skills, hands-on experience with project controls tools, and the ability to maintain alignment between project execution, financial performance, and organizational standards</p><br><br><span>Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.</span><br>Responsibilities:<br><p><strong>Key Responsibilities:</strong></p><br><p><span>·</span><span> Develop, maintain, and monitor project cost forecasts, budgets, schedules, and performance reports. </span></p><br><p><span>·</span><span> Support the preparation and maintenance of project baselines, schedules, cost plans, and progress measurement systems. </span></p><br><p><span>·</span><span> Track project performance against approved baselines, including cost, schedule, progress, risks, and key variances. </span></p><br><p><span>·</span><span> Prepare periodic project status reports and dashboards for management review. </span></p><br><p><span>·</span><span> Analyze cost and schedule variances and recommend corrective actions. </span></p><br><p><span>·</span><span> Work closely with finance teams to ensure accurate budgets, forecasts, accruals, and financial reporting. </span></p><br><p><span>·</span><span> Support cash flow forecasting and cost-to-complete analysis. </span></p><br><p><span>·</span><span> Prepare and deliver reports using <strong>Microsoft Excel, Power BI, Primavera P6, SAP</strong>, and other project controls tools. </span></p><br><p><span>·</span><span> Identify project risks, delays, and cost impacts, and support mitigation planning. </span></p><br><p><span>·</span><span> Support change control processes, including assessment of cost and schedule impacts. </span></p><br><p><span>·</span><span> Maintain accurate project records and documentation for audit and governance purposes. </span></p><br><p><span>·</span><span> Ensure project control activities comply with internal policies, client requirements, and organizational standards. </span></p><br><p><span>·</span><span> Promote project controls best practices across assigned projects.</span></p><br><br>Qualifications:<br><p><b>You must have:</b></p><br><ul><li><span>Bachelor’s degree in <b>Engineering</b> preferred; Finance, Construction Management, or related disciplines may also be considered.</span></li><li><span><b>5–6 years of experience</b> in project controls, cost control, planning, scheduling, or project performance management.</span></li><li><span>Strong knowledge of <b>cost forecasting, schedule forecasting, variance analysis, and project reporting</b>.</span></li><li><span>Hands-on experience with <b>Primavera P6</b> and <b>SAP</b>.</span></li><li><span>Advanced proficiency in <b>Microsoft Excel</b>.</span></li><li><span>Experience with <b>Power BI</b> or similar dashboard/reporting tools.</span></li><li><span>Good understanding of finance and accounting principles related to project management.</span></li><li><span>Strong analytical, problem-solving, and reporting skills.</span></li><li><span>Good written and verbal English communication skills.</span></li><li><span>Ability to work in a fast-paced, multi-project environment.</span></li><li><span>High attention to detail and commitment to data accuracy.</span></li></ul><p><b>We value:</b></p><br><ul><li><span>PMP, PMI-SP, RMP, CCP, PSP, or equivalent certification.</span></li><li><span>Experience in multinational or regional project environments.</span></li><li><span>Knowledge of Earned Value Management, S-curves, cost-loaded schedules, and project performance KPIs.</span></li><li><span>Experience supporting engineering, construction, infrastructure, energy, technology, or data center projects.</span></li></ul><p><span>We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.</span></p><br> </div>
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<span><b>Who we are</b>
<br></span><p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. <br>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. <br>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. <br>#VOIS #BeUnrivalled #CreateTheFuture</p><br><br><br><b>About this Role</b>
<br><p><strong><span>Please note:</span> This role can be based in UK, India, or Egypt.</strong></p><br> <p>The Senior HR Business Partner acts as the strategic HR partner to Digital Engineering & MVNx Service Towers, with end-to-end accountability for HR delivery and people strategy across a complex, global organisation. The role will partner with the VOIS Digital Engineering leadership and team as their trusted HR lead.</p><br>
<p><br>The role operates in a highly complex, international environment, partnering with business areas spanning multiple geographies including Hungary, Turkey, Germany, the UK and Spain. It supports two critical business areas undergoing significant and concurrent transformation: one being established as a new strategic capability for Vodafone, in partnership with Vodafone Investments and as a key priority for the Group CEO; and the other undergoing a fundamental end-to-end transformation to evolve the operating model and ways of working.</p><br>
<p><br>The future-state design and operating model for these areas remains evolving, requiring the role holder to operate with a high degree of autonomy, exercising independent judgement with limited direction while navigating significant ambiguity. The role demands strong engagement with senior stakeholders to shape and execute transformation, including constructively challenging leadership to ensure organisational design, workforce decisions and ways of working are aligned to VOIS principles. The supported organisation is expected to scale, and operates across markets with varying regulatory complexity, requiring the ability to deliver transformation at pace while ensuring compliance within local legal frameworks.</p><br>
<p><br>The role is responsible for defining and executing integrated people plans that enable the achievement of business strategy, leading people change and transformation across the Digital Engineering teams, and driving organisational effectiveness, workforce planning, talent and transformation outcomes, including building capability and a more AI-enabled, future-ready organisation, and ensuring delivery of critical hiring, workforce and change outcomes required to enable customer and commercial priorities.</p><br>
<p><br>Operating as the primary HR interface to leadership teams, the role influences decision-making through insight-led people recommendations, provides senior oversight on complex people risk, employee relations and organisational change, and ensures effective delivery of the VOIS People Strategy, HR operating model and annual people calendar across VOIS, embedding a high-performance, inclusive and values-led culture.</p><br><br><br><b>What you’ll do</b>
<br><p>• Define and deploy people strategy and plans aligned to business priorities.<br>• Act as primary HR strategic partner to leadership teams, influencing business decisions. <br>• Drive governance cadence, tracking delivery of hiring, workforce, cost and talent outcomes, and holding leaders accountable for execution against business priorities. <br>• Lead organisation design, workforce planning and transformation initiatives, including capability transformation, and development of an AI-enabled future-ready organisation.<br>• Drive workforce shaping aligned to SPI, right-shoring and cost outcomes, enabling value-based workforce decisions and productivity improvements and embedding the operating model. <br>• Lead delivery of strategic transformation programmes and operating model evolution, ensuring strong change leadership, communication, adoption and embedding of new ways of working across leadership teams and the wider organisation.<br>• Lead talent strategy, succession planning and leadership pipeline development enabling mobility of talent into high-impact roles aligned to business priorities.<br>• Own FTE and OPEX planning, aligning workforce capacity, cost and capability to business demand. <br>• Own delivery of the annual HR calendar and people lifecycle activities (reward, performance, talent).<br>• Provide senior oversight and guidance on complex employee relations matters, people risk, organisational change, policy application and compliance, ensuring a balanced, commercial and legally aware approach to decision-making.<br>• Shape organisational culture and leadership behaviours in line with Vodafone values, strengthening team effectiveness, inclusive leadership and accountability for sustainable performance.<br>• Lead strategic resourcing discussions for critical roles and skills, using external market insight and build, buy, borrow and automate approaches to ensure the right workforce mix for future business demand.<br>• Ensure effective integration with HR Centres of Excellence and HR Operations, translating business needs into enterprise HR solutions and leveraging specialist teams to deliver scalable, high-impact outcomes.<br>• Drive employee engagement, high performance culture and leadership effectiveness, ensuring leaders are accountable for engagement outcomes and driving a consistent follow-through on actions, embedding a strong commercial mindset and accountability for diversity and inclusion outcomes, including strengthening diverse leadership pipelines. <br>• Use people data to diagnose issues and drive targeted interventions</p><br><br><br><b>Who you are</b>
<br><p>• Proven ability to operate as a strategic HR partner in global matrix organisations<br>• Commercial acumen and business understanding, linking people strategy to business performance<br>• Experience leading organisational transformation, workforce planning and capability building<br>• Strong influencing, stakeholder management and leadership coaching capability, with experience supporting senior leaders through change, conflict and complex people decisions, and developing HR team members.<br>• Ability to analyse complex data and translate into clear, actionable insights<br>• Executive presence, sound judgement and resilience, with the ability to navigate ambiguity, challenge constructively and operate effectively in politically complex environments. <br>• Degree level education (or equivalent experience)<br>• Experienced in senior HR roles, with exposure to leading people, projects, or functional initiatives. <br>• Experience operating within global, matrixed organisations and transformation environments<br>• Strong understanding of HR operating model, talent management and organisational effectiveness<br>• Project and change management experience, including leading the people side of transformation, embedding change and managing organisational risk.<br>• Strong understanding of employee relations, policy governance and employment risk in complex business environments.</p><br><br><br><b>Not a perfect fit?</b>
<br><p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p><br><br><br><b>VOIS Equal Opportunity Employer Commitment</b>
<br><p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background. </p><br><br><br><b>Alert </b>
<br><p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. <br>#JDEnhancedByTARA</p><br><br><br><br>
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About Bosta:<br><br>Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience altogether to provide a one-stop-shop for delivery solutions.<br><br>We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.<br><br>About the Role:<br>As a Senior Backend Engineer, you will be engaged in designing, building, and maintaining robust and scalable backend systems. You will play a key role in the architecture and implementation of our applications, ensuring high performance, security, and reliability.<br><br>Job Responsibilities<br><br>Design and create services and system architecture for your projects, and contribute and provide feedback to other team members via technical design sessions Collaborate with the front-end engineers in building, and shipping scalable APIs to be consumed by our client-facing solutions Build and maintain third-party API integrations, fetching, and processing of data Work with the product and design teams to discuss the requirements of the value teams (including business, marketing, sales, and logistics operations), understand end-user requirements, formulate use cases, and then translate them into usable and scalable features Find the right balance between progress (i.e. shipping quickly) and perfection (i.e. measuring twice). Mentor and empower other engineers around you Develop and maintain high-performance and scalable backend systems that can handle high traffic volumes, while ensuring data integrity, security, and reliability Continuously monitor and optimize the performance of backend systems, and implement appropriate measures to ensure optimal system uptime and availability Communicate effectively with stakeholders, including non-technical team members, to ensure that they understand the technical decisions being made and how they will impact the product Drive innovation and contribute to the growth of our company vision by creating new products and collaborating closely with the product and design teams<br><br><br><br><br>Job Qualifications<br><br>3-5 years of experience as a Backend Software Engineer A bachelor’s degree in computer science or related fields is preferred Excellent programming skills in Java Script, Node.js, Express framework, and related technologies Experience managing NoSQL databases/search engines such as Redis, Mongo DB, Elasticsearch, etc Experience building and implementing CI/CD pipelines Experience with A/B testing and canary deployments Knowledge of GCP, AWS, or other similar cloud providers Knowledge of container technology (Docker, Kubernetes) Demonstrated expertise in managing a broad system with multiple integrated components Ability to jump into legacy code and understand it quickly Excellent problem-solving skills Excellent leadership skills<br><br><br><br><br>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
The Senior Gen AI Engineer will design, develop, and deploy advanced Generative AI and Agentic solutions for Konecta’s covering both enterprise processes as well as industry solutions. These are experienced professionals, expected to contribute from day one with strong coding skills, AI/ML expertise, and a proven ability to independently deliver production-grade pilots and prototypes while adhering to Konecta’s engineering and security standards.<br>Metrics: First working prototype delivered within 4 weeks of onboarding. At least 2 horizontal AI pilot use cases transitioned to live usage per quarter. Reusable and standardized code modules created in line with Konecta best practices. All code and solutions delivered in line with Konecta Info Sec and compliance standards. Positive feedback from internal horizontal stakeholders and the CTO Gen AI. Continuous market scanning focused on Gen AI and Agentic AI vendors.<br>Responsibilities Build and industrialize Gen AI solutions (assistants, automation flows, RAG/agent pipelines) for both internal and external use. Write production-quality Python code that complies with Konecta best practices and delivers reusable standard components. Autonomously gather, analyze, and evaluate requirements from internal stakeholders for AI/agentic use cases. Assess whether use cases require single-agent or multi-agent architectures. Implement agent-based solutions leveraging well-known frameworks (Auto Gen, Crew AI, Lang Graph, Smol Agents, etc.). Ensure security by design: apply secure coding, data protection, and access controls across all solutions. Connect Gen AI solutions and applications with enterprise systems and APIs (ERP, HRS, Finance platforms, databases, etc.). Independently develop PoCs and pilots to validate use cases before scaling. Ensure full compliance with Konecta AI governance (GDPR, EU AI Act, DORA, Info Sec policies). Document solutions, create demo assets, and contribute to internal accelerators for reuse. Profile6–10 years of professional experience in software engineering & ML/AI.2+ years hands-on in Generative AI, with proven delivery of RAG/agent-based and agentic deployments. Proven track record of DIY pilots, PoCs, or demonstrable project portfolio showing ability to deliver independently end-to-end. Expert-level Python coder with strong ML/AI frameworks knowledge (PyTorch, Tensor Flow, Hugging Face, Lang Chain/Lang Graph). Skilled in API integration and cloud-native deployment (Azure, GCP, or AWS). Strong engineering discipline (CI/CD, Git, testing, documentation, secure coding practices). Fluent English, spoken and written, to collaborate with global teams and stakeholders. Keeps updated with latest developments in Gen AI, MCP, and agentic frameworks (via Git Hub, conferences, research papers, vendor updates). Has experience with, or is open to using, AI coding platforms (e.g., Git Hub Copilot, Claude Code, Cursor) to accelerate delivery. Understands AI security risks (prompt injection, data exfiltration, access control) and applies mitigation in PoCs and production pilots. Able to autonomously evaluate requirements for agentic solutions (single-agent vs multi-agent setups) and apply well-known agent frameworks in delivery. Professional mindset: self-driven, delivery-oriented, and comfortable working in fast-paced, global environments.
Technical Support Engineer About Intellias With over 20 years of market experience, Intellias brings together technologists, creators, and innovators across Europe, North and Latin America, and the Middle East. Join our international team and help solve tomorrow's most advanced technology challenges while working with global enterprises and Fortune 500 companies. Project Overview As a Technical Support Engineer, you will join a cross-functional Support Team responsible for ensuring the reliability and operational excellence of technology solutions delivered for leading global clients across industries including Mobility, Retail, Financial Services & Insurance, Travel & Hospitality, Telecom & Media, and more. In this customer-facing role, you will investigate technical incidents, resolve complex issues, collaborate with engineering teams, and contribute to maintaining high service quality while delivering an exceptional customer experience in a 24/7 support environment. Requirements1+ years of experience in a Technical Support, Application Support, or IT Support role Good understanding of software applications, databases, operating systems, and networking fundamentals Strong troubleshooting and analytical problem-solving skills Experience working with Windows and/or Linux operating systems Basic understanding of cloud platforms and cloud security best practices Customer-oriented mindset with a passion for delivering excellent support Strong verbal and written communication skills with both technical and non-technical stakeholders Experience managing multiple support cases while meeting SLA requirements Familiarity with Incident Management and Problem Management processes Experience using ticketing systems such as Jira, Service Now, Zendesk, or similar platforms Experience documenting incidents, troubleshooting steps, and knowledge base articles Ability to work independently as well as collaboratively within distributed teams Continuous learning mindset and willingness to adopt new technologies Availability to work in a 24/7 shift rotation Responsibilities Respond to customer incidents through established communication channels Investigate, troubleshoot, and resolve real-time technical issues Serve as the first point of contact for users, providing professional and timely support Provide technical guidance and consultation to customers Escalate complex or out-of-scope issues to appropriate engineering teams Track incidents through resolution while ensuring SLA compliance Monitor enterprise systems to maintain business continuity Analyze incident trends and contribute to continuous service improvements Collect and report incident metrics and operational statistics Participate in Major Incident Management when required Ensure Root Cause Analysis (RCA) is completed and documented for critical incidents Coordinate with external vendors when necessary Maintain accurate support documentation and contribute to the knowledge base Continuously identify opportunities to improve support processes and operational efficiency Deliver a high-quality customer experience by providing reliable, responsive, and effective technical support Preferred Qualifications Experience supporting cloud-based applications or Saa S platforms Familiarity with monitoring and logging tools Basic scripting knowledge (Bash, Power Shell, Python, etc.) Understanding of ITIL principles and service management best practices Experience working in enterprise or international support environments Why Join Intellias? Work with Fortune 500 customers on innovative technology solutions International and collaborative work environment Opportunities for continuous learning and career growth Exposure to modern cloud technologies and enterprise-scale systems Dynamic, supportive, and innovation-driven culture Opportunity to make a meaningful impact while working with global engineering teams
English Instructor<br>Vacancy for: English department<br>The English & Scientific Method Department provides high quality education that meets the needs of our students and their employers in Egypt, in the region and internationally. It enables our students to build their capabilities, skills and knowledge to enhance their opportunities in order to take full advantage of life–long learning. Unlike any English, critical thinking, writing, or freshman qualifying program in any other university, the English & Scientific Method department prepares our undergraduate for:<br>Postgraduate studies preparation: We do not only equip our undergraduates with the Academic skills required for writing a documented paper; but we also equip them with research skills that other universities would offer at a postgraduate level (e.g. understanding research methodology, understanding different types of research, and conducting a review of the literature as a first step towards conducting empirical research) Undertaking job related tasks preparation: We equip our students with a spectrum of market-oriented soft skills such as presentation skills, communication skills, working in teams both as a team member and as a team leader, handling group discussions, working under pressure, meeting deadlines, report writing, multi-cultural awareness.<br>Tasks and Responsibilities:<br>• Teaching 24 hours a week• Providing timely feedback to students’ assignments• Proctoring quizzes and exams• Entering students’ attendance and grades on the system in a timely manner• Developing supplementary material• Attending inter-rater reliability workshops and professional development workshops• Contributing to departmental research• Supervising students’ activities• Contributing to committees as assigned by the department• Facilitating applicants’ admissions and placement• Performing admin tasks relevant to the educational process as assigned by the department and/or the university<br>Necessary Qualifications:<br>• BA in TEFL/TESL or in English Language• A minimum of a two year teaching experience preferably to university students• Native level proficiency in English• Have experience studying or working in a multicultural atmosphere• Experience in supplementary material development• Comfortable with word, PPT, excel, outlook, and internet• Have a high sense of commitment and a high sense of responsibility• Work under pressure with high efficiency and accuracy• Commitment to meeting deadlines• A team player• Having flexible working hours and willingness to work beyond the working hours and/or on weekends in order to meet job demands<br><br>Assets to be taken into consideration:<br>• MA in TEFL/TESL or in linguistics• Have written a thesis and/or a dissertation in the field• A teaching certificate• Experience in teaching communication and presentation skills, critical thinking, problem solving, academic reading and writing, or note-taking• Experience in curriculum development• Familiarity with library online databases and university system databases• Working knowledge of Arabic<br>Assets that are considered as a plus:<br>• A PhD in TEFL/TESL or in linguistics• Experience in teaching research paper writing, research methodology, or proposal writing• A professional certificate in translation and interpretation• Experience in the field of testing and assessment• Experience in teaching adults• A working knowledge of German language• Publications and conference presentations in the field.
Geidea Established in 2008, Geidea epitomizes customer focused empowerment and commercial success through continuous innovation. Geidea makes best in class digital payment solutions available for all by attracting and leveraging the best creative & entrepreneurial talent in the market Our solutions give any business the chance to get ahead and reach for more no matter their size or maturity. Our technology mirrors our people - Smart, Innovative & Forward Thinkingwww.geidea.net<br>To maintain a competitive advantage as we grow, we are currently looking for a new "Network Operation Center Specialist "<br>Job purpose:<br>The NOC Specialist is responsible for 24/7 monitoring and first-level support of IT infrastructure, network systems, applications, and related services. The role ensures high system availability, rapid incident detection, proper escalation, and SLA compliance to maintain operational stability. The NOC Specialist acts as the first line of defense in identifying, troubleshooting, and escalating incidents to minimize service disruption.<br>Responsibilities:<br>1. Infrastructure & Network Monitoring Monitor servers (CPU, Memory, Disk utilization). Monitor network devices (routers, switches, firewalls, WAN links). Monitor applications, databases, and cloud resources. Ensure timely detection of system outages or performance degradation.2. Incident Management Log, categorize, and prioritize incidents in ITSM tools. Perform first-level troubleshooting and resolution (L1 support). Escalate incidents to L2/L3 teams based on severity and impact. Follow defined escalation matrix and SLA requirements. Provide clear documentation of actions taken.3. Event & Alert Handling Respond to alerts generated by monitoring tools. Validate alerts and eliminate false positives. Maintain alert thresholds and notify relevant stakeholders. Ensure proper handover between shifts.4. Service Availability & Performance Tracking Track uptime and system performance metrics. Monitor KPIs such as:MTTR (Mean Time to Resolve) Incident volume SLA compliance Report recurring issues to Team Lead.5. Documentation & Reporting Maintain incident logs and shift reports. Prepare daily operational reports. Update runbooks and SOPs when required.6. Support During Major Incidents Participate in bridge calls during critical incidents. Provide real-time updates to the NOC Team Lead. Assist in impact assessment and communication.<br>Qualifications:<br>2+ Years of experience Bachelor’s degree in IT or engineering Basic to intermediate knowledge of:Networking fundamentals (TCP/IP, DNS, Routing, VPN) Windows and/or Linux server environments Virtualization (VMware/Hyper-V) Experience with monitoring tools (Grafana, Zabbix, Solar Winds, PRTG, etc.). Familiarity with ITSM tools (Service Now, Manage Engine, etc.). Basic understanding of cloud monitoring (AWS/Azure) is a plus. Knowledge of basic scripting (Power Shell, Bash) is an advantage.<br>Our values guide how we think and act - They describe what we care about the most Customer first - It’s embedded in our design thinking and customer service approach Open - Openness allows us to constantly improve and evolve Real - No jargon and no excuses! Bold - Constantly challenging ourselves and our way of thinking. Resilient – If we fail, we bounce back stronger than before. Collaborative - We know that we can achieve a lot more as a team. We are changing lives by constantly striving for a better solution.