Database Developer Jobs

<p></p><ul><li><p>Oversee and manage the daily operations of the accounting department.</p></li><li><p>Supervise and support the accounting team, ensuring accuracy and efficiency.</p></li><li><p>Prepare and review monthly, quarterly, and annual financial statements.</p></li><li><p>Monitor the company's financial performance and ensure accurate financial reporting.</p></li><li><p>Ensure compliance with accounting standards, tax regulations, and company policies.</p></li><li><p>Manage accounts payable, accounts receivable, general ledger, and bank reconciliations.</p></li><li><p>Prepare budgets, financial forecasts, and cash flow reports.</p></li><li><p>Coordinate with external auditors and regulatory authorities during audits.</p></li><li><p>Analyze financial data and provide recommendations to support business decisions.</p></li><li><p>Develop and improve accounting processes and internal controls.</p></li></ul><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>• Responsible for document findings, and preparing reports for the Retail Department&nbsp;<br>• Analyze the retail sales data, targets, and achievements.&nbsp;<br>• Use statistical methods to analyze information and develop solutions to business problems&nbsp;<br>and sales targets&nbsp;<br>• Compiling daily, weekly, and monthly sales and inventory reports&nbsp;<br>• Identify and present new and current sales trends&nbsp;<br>• Recommend new processes and procedures to enhance operations&nbsp;</p> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Description</span><br><span></span><p>Quality Assurance</p><br><p>1.Assist in updating regular and quality checks reports to identify gaps and recommend plans, to remediate the gaps in collaboration with relevant OD &amp; HR Business Partners teams</p><br><p>2.Support in the follow up on the implementation of all the department’s HR projects, to provide relevant status/updates reports to the Head of OD &amp; HR Business Partners department to support in the decision making process.</p><br><p>3.Support in conducting sample checks on various data sources to maintain data quality and facilitate retrieval of data when needed to develop quality assurance reports.</p><br><p>4.Support in handling the department’s budget and budget consumption (e.g. SHL points, Recognition Program budget, LinkedIn accounts) with the Manpower Management &amp; Budgeting team.</p><br><p>Documentation Custody</p><br><p>5.Handle the custody of the all OD &amp; HR Business Partners department’s memos submitted to ManCom for approval to ensure their safe keeping.</p><br><p>6.Handle the custody of relevant HR vendors’ contracts, and follow up on the contracts renewal.</p><br><p>Day-to-day management</p><br><p>7.Implement the day-to-day operations assigned for the OD &amp; HR Business Partnersdepartment to ensure compliance with the established standards and procedures</p><br><br> <br> <span>Qualifications</span><br><span></span><p><span><span><strong>Qualifications &amp; Experience</strong></span></span></p><br><p><span><span>§</span></span><span><span>Bachelor degree in Business Administration, Commerce or a related discipline</span></span></p><br><p><span><span>§</span></span><span><span>Minimum 0 – 2 years of Experience in Human Resources functions </span></span></p><br><p><span><span><strong>Skills</strong></span></span></p><br><p><span><span>§</span></span><span><span>Very good command of English &amp; Arabic languages</span></span></p><br><p><span><span>§</span></span><span><span>Very good understanding of MS Office applications</span></span></p><br><p><span><span>§</span></span><span><span>Good Communication and</span></span></p><br><p><span><span>§</span></span><span><span>Good problem Solving skills</span></span></p><br><p><span><span>Good analytical and operational skills</span></span></p><br><br> </div>

<ul data-start="866" data-end="1723"><li data-section-id="1n8zv17" data-start="866" data-end="973">Lead the civil engineering design for OHTL projects ranging from 33kV to 500kV (or higher as applicable).</li><li data-section-id="1ne1p6" data-start="974" data-end="1095">Design and review tower foundations, pile foundations, raft foundations, chimney foundations, and retaining structures.</li><li data-section-id="1rcxssj" data-start="1096" data-end="1250">Perform structural analysis and foundation calculations considering geotechnical reports, wind loads, seismic loads, uplift forces, and tower reactions.</li><li data-section-id="1kipadk" data-start="1251" data-end="1346">Review and approve civil engineering calculations, design reports, and construction drawings.</li><li data-section-id="1ekf429" data-start="1347" data-end="1415">Coordinate with tower designers regarding foundation loading data.</li><li data-section-id="efqki5" data-start="1416" data-end="1499">Ensure compliance with IEC, ASCE, ACI, BS, Eurocodes, and project specifications.</li><li data-section-id="nrgf6u" data-start="1500" data-end="1577">Review survey reports, topographical data, and geotechnical investigations.</li><li data-section-id="1es854" data-start="1578" data-end="1644">Prepare material take-offs (MTOs) and bill of quantities (BOQs).</li><li data-section-id="15zd6hv" data-start="1645" data-end="1723">Optimize foundation designs to achieve cost-effective engineering solutions.</li><li data-section-id="1wbo2jg" data-start="1751" data-end="1853">Coordinate with electrical, structural, geotechnical, procurement, construction, and planning teams.</li><li data-section-id="lz6fez" data-start="1854" data-end="1928">Participate in engineering review meetings with clients and consultants.</li><li data-section-id="13b54al" data-start="1929" data-end="2009">Resolve technical queries and provide engineering support during construction.</li><li data-section-id="1gi88me" data-start="2010" data-end="2078">Review vendor documents and subcontractor engineering submissions.</li><li data-section-id="1xknezo" data-start="2079" data-end="2168">Support procurement activities by reviewing technical specifications and vendor offers.</li><li data-section-id="ep9kb0" data-start="2196" data-end="2305">Provide technical assistance during excavation, reinforcement, concrete works, and foundation construction.</li><li data-section-id="98dxo7" data-start="2306" data-end="2358">Conduct site visits to resolve engineering issues.</li><li data-section-id="1yqr8lx" data-start="2359" data-end="2430">Review non-conformance reports (NCRs) and propose corrective actions.</li><li data-section-id="1xf9u4a" data-start="2431" data-end="2516">Ensure construction activities comply with approved drawings and quality standards.</li><li data-section-id="qy23jt" data-start="2517" data-end="2585">Support testing, inspection, and project commissioning activities.</li><li data-section-id="14udin6" data-start="2606" data-end="2677">Ensure compliance with project Quality Management Systems (ISO 9001).</li><li data-section-id="1rugr9m" data-start="2678" data-end="2761">Follow HSE requirements in accordance with company policies and client standards.</li><li data-section-id="572o0j" data-start="2762" data-end="2838">Support implementation of risk assessments and engineering safety reviews.</li><li data-section-id="1sg6lxl" data-start="2871" data-end="2929">Prepare engineering reports and technical documentation.</li><li data-section-id="r3ea1" data-start="2930" data-end="2990">Review method statements and inspection test plans (ITPs).</li><li data-section-id="1bq8up3" data-start="2991" data-end="3043">Maintain engineering records and revision control.</li><li data-section-id="16kflvw" data-start="3044" data-end="3101">Submit weekly and monthly engineering progress reports.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Manage delinquent accounts based on segmentation and performance data.<br>Ensure all collection activities comply with internal policies, audit standards, and UAE regulatory requirements.<br>Maintain strong governance and control frameworks to minimize risk.<br>Customer Dispute Resolution<br>Track and resolve customer disputes related to payments or services.<br>Collaborate with internal teams for timely, fair, and customer-centric solutions.<br>Customer Communication<br>Ensure effective and professional communication to maximize recoveries while preserving the customer experience.<br>Handle customer interactions across various digital channels.<br>What We’re Looking For<br>2–3 years of collections or recovery experience, preferably in digital banking or fintech.<br> <br> Key Responsibilities<br><strong>Key Responsibilities</strong><strong>Account Management</strong><br><ul><li>Manage delinquent accounts based on segmentation and performance data.</li><li>Ensure all collection activities comply with internal policies, audit standards, and UAE regulatory requirements.</li><li>Maintain strong governance and control frameworks to minimize risk.</li></ul><strong><br>Customer Dispute Resolution</strong><br><ul><li>Track and resolve customer disputes related to payments or services.</li><li>Collaborate with internal teams for timely, fair, and customer-centric solutions.</li></ul><strong><br>Customer Communication</strong><br><ul><li>Ensure effective and professional communication to maximize recoveries while preserving the customer experience.</li><li>Handle customer interactions across various digital channels.</li></ul> <br> Skills, Knowledge &amp; Expertise<br><strong>Requirements</strong><ul><li>2–3 years of collections or recovery experience, preferably in digital banking or fintech.</li><li>Strong knowledge of UAE regulations and debt collection best practices.</li><li>Experience with collection agencies, digital tools, and performance reporting.</li><li>Excellent communication, problem-solving, and stakeholder management skills.</li><li>Ability to balance empathy with commercial impact in customer conversations.</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>The Content Owner owns the day-to-day management of Mondia’s gaming, music, and video content across multiple operators and tenants worldwide, ensuring content is onboarded, maintained, and available to end users at consistent quality.<br> Beyond operations, the role uses performance data to identify which content resonates with users, advises the Product Manager on promotion and portfolio decisions, and engages content partners to secure more of what performs.<br> The role is the main point of contact for all content management topics and works closely with the product team and stakeholders across regions.<br> Social insurance Health insurance for employee and family The company will contribute up to EUR 25 per month towards staff perks Benefit from our performance-based bonus scheme , in line with company policy.<br> EUR equivalent salaries paid in EGP.<br> Content Operations • Onboard, maintain, and quality-assure gaming, music, and video content across all operators and tenants.<br> • Review and correct content metadata to ensure accuracy, completeness, and consistency across catalogues.<br> • Coordinate content ingestion through the appropriate platforms and resolve ingestion or availability issues end to end.<br> • Maintain and update music playlists and keep catalogues current across all verticals.<br> • Manage content-related stories, tickets, and bug reports through the JIRA-based delivery process.<br> Performance &amp; Insights • Monitor and analyze content performance using analytics tools to identify top-performing and under-performing content.<br> • Advise the Product Manager on which content to promote, feature, or retire, based on data and user behavior.<br> • Provide regular performance reporting and contribute insights to content roadmaps and campaign planning.<br> Partner Engagement • Act as the main point of contact for content partners and publishers on operational topics.<br> • Share performance insights with partners and request content aligned with proven demand.<br> • Coordinate partner content requests, updates, and releases.<br> Cross-Functional Support • Support Product, Marketing, Platform, and Engineering teams on product launches, promotional campaigns, and content requests.<br> • Contribute to continuous improvement of content processes and tooling.<br> • Work with stakeholders across regions (company language: English).<br> Core Competencies : Behavioral Skills • Attention to detail • Accountability and ownership • Analytical thinking • Communication across cultures and regions • Organization and time management • Self-motivation • Relationship building • Problem-solving • Flexibility • Prioritization under pressure Technical Competencies/Skills • Experience with content management and content ingestion platforms (CMS).<br> • Proficiency in JIRA and Confluence.<br> • Strong MS Office skills, particularly Excel.<br> • Working knowledge of product analytics tools (e.<br>g., Mixpanel, Google Analytics).<br> • Understanding of content metadata standards and catalogue quality principles.<br> Education • Bachelor’s degree in Business Administration, Media, Marketing, Communications, or a related field — or equivalent practical experience in digital content management.<br> Experience • Minimum 3 years in digital content operations or content management; 5+ years preferred given the role’s breadth as the single point of contact for content.<br> • Hands-on experience with digital content platforms in gaming, music, video, or OTT.<br> • Demonstrated ability to work with data: analyzing content or product performance and turning it into clear recommendations.<br> • Experience coordinating with external partners, publishers, or vendors.<br> • Excellent written and verbal communication skills in English.<br> • Experience working with global, multi-region stakeholders is a plus.<br> • Ability to work independently and collaboratively in a fast-paced environment.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong><b>Job Summary</b></strong><br><ul><li>The Senior Accountant performs professional accounting work involving compilation, consolidation, and analysis of financial data. May include any or all of the following: ledgers and preparation of journal entries, fixed asset or inventory accounting, preparation of trial balance or financial statements, cost accounting, bank account reconciliation. Provides daily financial oversight to ensure that the financial records are complete, accurate and comply with generally accepted accounting principles and policies.</li></ul><br><strong><b>Job Responsibilities 1</b></strong><br><ul><li>Perform general or cost accounting activities requiring some insight and depth of understanding.<br>Apply accounting techniques and standard practices to the classification and recording of financial transactions.<br>Ensure proper handling of financial transactions and transactions approvals within designated limits Assists immediate superior in the preparation of MIS reports, budgets, and forecasts.<br>Prepare, examine, and analyze accounting records, financial statements, and other financial reports to assess accuracy, completeness, and conformance to reporting and procedural standards. Ensures the accuracy of data contained on all Financial Reports, and that information is clear and concise. Ensures proficient use of delegated software.<br>Analyze business operations, trends, costs, revenues, financial commitments, and obligations, to project future revenues and expenses or to provide advice. <br>Ensure that records and analysis reflects the true and accurate measure of the business as presented in the graphs and are available on a real-time basis.<br>Establish tables of accounts, and recorded all entries to its proper accounts. Ensures that all entries are recorded to their assigned account numbers. <br>Ensures that data is fluid and provides information as required.<br>Develop, maintain, and analyze budgets, preparing periodic reports that compare budgeted costs to actual costs. Ensures that analysis reflects true and accurate data of actual costs VS budgeted costs.<br>Develop, implement, modify, and document recordkeeping and accounting systems, making use of current computer technology. Ensures proficient use of assigned program aiming at real-time availability of financial reports.<br>Perform internal audits of accounts payable, payroll distribution, fixed assets, and cash. May make correcting journal entries in assigned areas. <br>Ensures accuracy of audits undertaken. Ensures accuracy in correcting journal entries.<br>Appraise, evaluate, and conduct inventory of real property and equipment, recording information such as the property's description, value, and location. Ensures accuracy of data presented in an inventory, and that property and equipment are all accounted for within the inventory.</li></ul><br><strong><b>Job Responsibilities 2</b></strong><br><strong><b>Additional Responsibilities 3</b></strong><br><strong><b>Job Knowledge &amp; Skills</b></strong><br>Excellent knowledge of Financial Processes. Knowledgeable in the latest accounting tools / software. Knowledgeable of Generally Accepted Accounting Principles (GAAP) and practices.<br>Sound understanding of the month end process.<br>Knowledge of the financial markets and banking. Knowledge of the analysis and reporting of financial data In-depth and demonstrable experience in financial management and accounting.<br>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.<br><strong><b>Job Experience</b></strong><br>Minimum 5 year(s) working experience, 3 year(s) relevant working experience, 2 year (s) GCC is a plus<br><strong><b>Competencies</b></strong><br>Agility<br>Accounting Methods L3<br>Financial Leadership L3<br>Financial Reporting L3<br>Payroll &amp; Benefits Administration L3<br>Reconciliation L3<br>AI Fluency<br>Resilience<br>Quality<br>Leadership<br><strong><b>Education</b></strong><br>Bachelor's Degree in Accounts and Finance<br>Professional Qualification in Certified Public Accountant (CPA) or Association of Chartered Certified Accountants (ACCA)<br> </div>

<p><h4>Connect to your career at Deloitte<\/h4>\n<p>Deloitte, established globally in 1845, is the world\u2019s largest and leading professional services firm, providing Audit & Assurance, Tax & Legal, Strategic Risk & Transactions Advisory and Technology & Transformation and related services to public and private clients spanning multiple industries. Present in more than 150 countries, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation.<\/p>\n<p>Deloitte Innovation Hub (DIH) is a strategic initiative established to support our ambition to become the leading business transformation partner of choice for our clients and to expand and scale our delivery footprint across EMEA. With access to a scaled, diverse, highly skilled, motivated, and engaged workforce, DIH is delivering complex technical solutions for clients\u2019 most complex business problems, across portfolios that include \u2018Strategy & Transactions\u2019, \u2018Customer\u2019, \u2018Engineering, AI & Data\u2019, \u2018Enterprise, Technology & Performance\u2019 and \u2018Cyber\u2019. DIH is aiming to become the destination for top talents in Egypt for a long, exciting career.<\/p>\n<p>We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action.<\/p>\n<h4>Connect to your opportunity<\/h4>\n<ul>\n<li>Data requirements gathering and client engagement.<\/li>\n<li>Being able to engage with the client to understand their pain points and requirements.<\/li>\n<li>Communicate solutions\/propositions effectively back to client\/team.<\/li>\n<li>Data analysis and pre-processing<\/li>\n<li>Collect and clean large datasets for machine learning projects.<\/li>\n<li>Explore data to identify patterns, anomalies, and potential insights.<\/li>\n<li>Pre-process data, including feature engineering and normalization.<\/li>\n<li>Algorithm development<\/li>\n<li>Design, develop, and implement machine learning algorithms.<\/li>\n<li>Experience with various machine learning models and techniques.<\/li>\n<li>Optimize algorithms for accuracy, efficiency, and scalability.<\/li>\n<li>Model training and evaluation<\/li>\n<li>Train machine learning models using collected data.<\/li>\n<li>Perform testing to validate models.<\/li>\n<li>Evaluate model performance using appropriate metrics and techniques.<\/li>\n<li>Fine-tune models to improve predictive accuracy.<\/li>\n<li>Data visualization<\/li>\n<li>Create informative data visualizations to communicate insights effectively.<\/li>\n<li>Familiarity with visualization libraries like Matplotlib, Seaborn, or data visualization software like Tableau, Power BI.<\/li>\n<\/ul>\n<h4>Connect to your skills and professional experience<\/h4>\n<p>You're a natural problem solver: Collaboration is at the core of our culture, and we're seeking someone who excels in teamwork and brings out the best in their colleagues. You'll be a brilliant listener, promoting a culture of innovation and knowledge sharing. At Deloitte, we believe in giving our AI\/ML Engineers the autonomy they need to excel while upholding our high standards, integrity, and culture.<\/p>\n<ul>\n<li>10+ years of experience in data engineering \/ data science<\/li>\n<\/ul>\n<p><strong>Essentials:<\/strong><\/p>\n<ul>\n<li>Technical expertise: Mastery in AI and ML algorithms, frameworks (e.g., TensorFlow, PyTorch), and libraries.<\/li>\n<li>Data proficiency: Proficient in data collection, pre-processing, and analysis.<\/li>\n<li>Model mastery: Proven experience in developing and fine-tuning machine learning models.<\/li>\n<\/ul>\n<p><strong>Desirables:<\/strong><\/p>\n<ul>\n<li>Domain knowledge: Familiarity with deploying ML frameworks in industry.<\/li>\n<li>Research enthusiast: A strong interest in staying abreast of the latest AI\/ML advancements.<\/li>\n<li>Project leadership: Previous experience leading AI\/ML initiatives.<\/li>\n<\/ul>\n<p>Diversity is our strength, and we celebrate the individuality of our team members. At Deloitte, we embrace differences and encourage everyone to be their authentic selves. We believe that it's these differences that keep us strong, successful, and diverse. Join us and be a part of a team that values your uniqueness!<\/p>\n<h4>Connect to your service line - Technology and Transformation<\/h4>\n<p>Distinctive thinking, deep expertise, and collaborative working. That\u2019s what connects us. That\u2019s what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we\u2019ll make an impact that matters.<\/p>\n<h4>Personal independence<\/h4>\n<p>Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to several audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your \"Immediate Family Members\" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm. The recruitment team will provide further details as you progress through the recruitment process.<\/p>\n<h4>Connect to your industry<\/h4>\n<p>\u201cWhat attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte\u2019s clients include many of the world\u2019s largest organizations; I wanted to be part of a team that made a difference that I could be proud of.\u201d<br>- Dan, Technology & Transformation<\/p>\n<h4>Our commitment to you<\/h4>\n<p>Making an impact is more than just what we do: it\u2019s why we\u2019re here. So, we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.<\/p>\n<p>We want you. The true you. Your own strengths, perspective, and personality. So, we\u2019re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we\u2019ll take your wellbeing seriously, too. Because it\u2019s only when you\u2019re comfortable and at your best that you can make the kind of impact you, and we, live for.<\/p>\n<p>Your expertise is our capability, so we\u2019ll make sure it never stops growing. Whether it\u2019s from the complex work you do, or the people you collaborate with, you\u2019ll learn every day. Through world-class development, you\u2019ll gain invaluable technical and personal skills. Whatever your level, you\u2019ll learn how to lead.<\/p>\n<h4>Connect to your next step<\/h4>\n<p>A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you\u2019ll experience a purpose you can believe in and an impact you can see. You\u2019ll be free to bring your true self to work every day. And you\u2019ll never stop growing, whatever your level.<\/p><\/p><p><\/p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Category Accounting <br> <br> Publish Date Thursday 14-08-2025 <br> <br> Country Egypt <br> <br> Gender any <br> <br> Years Of Experience 10-15 Years <br> <br> Salary Negotiable <br>Accounting Manager is required for a well-known apparel and fashion company located in 10th of Ramadan.<br>Accounting Manager is required for a well-known apparel and fashion company located in 10th of Ramadan.<br> <br> Responsibilities: <ul> <li>Manage and oversee the daily operations of the accounting department.</li> <li>Prepare and publish monthly financial statements and reports on time.</li> <li>Monitor and analyze accounting data to produce financial reports and recommendations.</li> <li>Ensure compliance with all tax regulations and internal financial policies.</li> <li>Coordinate and complete annual audits.</li> <li>Improve systems and procedures and initiate corrective actions.</li> <li>Develop budgets and ensure accurate forecasting.</li> <li>Supervise and mentor junior accountants.</li> <li>Liaise with external auditors, tax authorities, and banks as needed.</li> </ul> Requirements: <ul> <li>Bachelor's degree in accounting, Finance, or a related field.</li> <li>Minimum of 10 years of accounting and local tax experience.</li> <li>Background in the textile industry is a must.</li> <li>Excellent command of English is required.</li> </ul><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Translating research findings and practical experiences into the animal feed portfolio Providing support and expertise in the area of nutrition to the marketing, technical consulting and sales employees Monitoring feed formulations to meet quality performance and animal health standards Contributing to product development by introducing new food concept Responsible for quality control, analysis and interpretation of trial data and preparations of final reports Assists in managing and developing protocols, data and reports of all post-registration studies, as well as interactions with marketing to develop and leverage resulting data into sales Keeps track of new nutrition developments, innovations of innovative applicable R&amp;D groups and companies outside Nutreco Coordination and review of nutritional aspects and feed manufacturing implications of new and existing products with both internal and external groups Supports the development of training, marketing, and sales materials for products. Knowledge transfer and technical support to the sales team Calculates and assesses the relative nutritional values of various feeds Utilise specialist computer software to devise diets and compose reports and prescriptions</p></div></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong><span>JOB TITLE</span></strong><span><br>Payroll Compliance Specialist | MAF Global Solutions | Global Solutions Egypt<br><strong>ROLE SUMMARY</strong><br>The Payroll Compliance Specialist Assists in the governance of the payroll compliance framework and ensures the adherence to legal guidelines and internal policies concerning employee requests and benefits within the payroll domain. Also, assists with preparation of management documentation; this pivotal role provides comprehensive support to multiple Business Units across different countries, ensuring payroll compliance for 4000+ employees.<br><strong>ROLE PROFILE</strong></span></p><br><br><ul><li><span>Payroll Review: Review and validate payroll for compliance with company policies, rules, and legal requirements. Ensure all employees are included in the correct cost center payroll and WPS files.</span></li><li><span>HR Request Validation: Validate and approve online Human Capital requests in line with the Operating companies’ Policy. This includes new hiring, promotions, transfers, salary changes, and employee data changes.</span></li><li><span>Documentation and Approvals: Ensure all documentation and approvals align with the delegation of authority on payments and HR requests. Maintain accurate records for audit purposes.</span></li><li><span>Data Accuracy and Confidentiality: Regularly review and verify employee data in Success Factors, ensuring data integrity within HR and payroll systems. Adhere to data protection regulations.</span></li><li><span>Coordination with Payroll Team: Collaborate with the Payroll team on the payroll process and provide necessary support to resolve payroll-related inquiries and issues.</span></li><li><span>Country-Specific Rules: Stay updated on country-specific regulations and assist in compliance activities related to payroll.</span></li><li><span>Final Settlement and Labor Laws: Review and validate final settlements in line with country labor laws and company policies. Ensure clearance is completed and aligns with end-of-service statements.</span></li><li><span>Audit Support: Support internal and external audits by providing documentation related to payroll transactions, policies, and procedures. Provide accurate and timely information as required.</span></li></ul><p><span><br><strong>REQUIREMENTS</strong></span></p><br><br><ul><li><span>2-3 years of work experience as a Human Capital Compensation and Benefits or Payroll.</span></li><li><span>Bachelor’s degree in accounting, human resource, or an equivalent of the same in working experience is also acceptable for this position.</span></li><li><span>Observant and quick learner</span></li><li><span>Excellent communication skills in English.</span></li><li><span>Ability to openness and diversity</span></li><li><span>Accept criticism and deal calmly and effectively with high stress situations.</span></li></ul><br><p><span><br><strong><span>WHAT WE OFFER</span></strong><br></span></p><br><br><ul><li><span>At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!</span></li><li><span>Work in a friendly environment, where everyone shares positive vibes and excited about our future.</span></li><li><span>Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.</span></li></ul> <br> </div>

<p><h4>Position summary</h4> <p>Conduct table games according to the rules of the games, casino operations policies and procedures, local regulations, and the gaming department regulations. Monitor appropriateness of wagering and bets. Monitor the amount of chips sold and change nominations of each player. Maintain the pace of the game through the handling of cards, dice, chips, money, and other gaming equipment. Consistently inform players of the rules and what is occurring as the game progresses. Provide information to guests about the property and the surrounding area amenities. Monitor the cleanliness and condition of each area according to designated standards.</p> <p>Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance is clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist</p><p></p>

<p><h4>Who we are</h4> <p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <p>#VOIS #BeUnrivalled #CreateTheFuture</p> <h4>About this role</h4> <p>We are seeking a detail-oriented MIS Specialist (German Speaker) to manage HR systems activities and support the full employee lifecycle, including onboarding, system updates, offboarding, and payroll coordination. This role focuses on delivering accurate HR reporting and analytics while collaborating with stakeholders to ensure data integrity and process efficiency.</p> <h4>What you’ll do</h4> <ul> <li>Support day-to-day HR system operations and administrative activities</li> <li>Prepare weekly, monthly, and annual reports using HR data sources</li> <li>Deliver regular and ad hoc reports to stakeholders</li> <li>Manage employee lifecycle updates including new starters, transfers, and leavers</li> <li>Handle offboarding processes and unpaid leave tracking</li> <li>Maintain and improve data quality and integrity across HR systems</li> <li>Update and maintain employment records and system data</li> <li>Participate in system updates, user acceptance testing (UAT), and enhancements</li> <li>Ensure documentation for HR systems and reporting processes is up to date</li> <li>Deliver services in line with agreed Service Level Agreements (SLAs)</li> <li>Respond to employee queries related to HR systems and reporting</li> <li>Contribute to HR projects and continuous process improvements</li> <li>Support payroll by providing accurate employee data (e.g. leave, absences)</li> </ul> <h4>Who you are</h4> <ul> <li>A collaborative professional with strong stakeholder management skills</li> <li>An effective communicator who can engage confidently across different levels</li> <li>Experienced in HR systems, reporting, and data handling</li> <li>Proficient in Microsoft Excel and presentation tools</li> <li>Familiar with HR platforms such as SuccessFactors and related systems</li> <li>Educated to degree level in Management Information Systems, Business Administration, or a related field</li> <li>Equipped with 1-2 years of experience within HR or a similar function</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What's in it for you</h4> <ul> <li>Exposure to international HR operations within a global organisation</li> <li>Opportunity to work closely with cross-functional and multicultural teams</li> <li>Hands-on experience with advanced HR systems and reporting tools</li> <li>A supportive environment focused on continuous improvement and learning</li> <li>Participation in strategic HR initiatives and transformation projects</li> </ul> <h4>What skills you will learn</h4> <ul> <li>Advanced HR data analysis and reporting techniques</li> <li>HR systems management, including system enhancements and UAT processes</li> <li>Stakeholder engagement and communication across functions</li> <li>Process optimisation and continuous improvement methodologies</li> <li>Payroll data coordination and compliance practices</li> </ul> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>

<p><h4>Overview of the role</h4> <p>The Associate Director of Property Management is responsible for governing and enhancing community services across all aspects including property and tenant management, administration, and communication with tenants and regulatory authorities. This role involves overseeing key document development like community rules and tenant guidelines, ensuring smooth tenant onboarding and moves. Success in this position involves achieving financial targets, maintaining high occupancy rates, and driving operational efficiency and resident satisfaction.</p> <h4>What you will do</h4> <strong>Property management</strong><br> <ul> <li>Oversee the management of RESICOM+ properties within CFC to achieve and maintain target EBITDA margins for residential and business district properties.</li> <li>Fully responsible for the P&L of the city, including budgeting, forecasting, and maintaining the EBITDA owner role.</li> <li>Drive a long-term commercial strategy of revenue generation through innovative rate-card services and concepts.</li> <li>Manage office tenants and owners in the business district and podium buildings to achieve high occupancy rates not less than 85%.</li> <li>Lead the overall set-up and management of community services department, establishing policies, procedures, guidelines, documentation, and processes.</li> <li>Ensure compliance with legal/statutory requirements, professional duties, responsibilities, and obligations.</li> </ul> <strong>Financial management</strong><br> <ul> <li>Take overall responsibility for financial management of community services, including budget management and implementation of a successful service charge model.</li> <li>Implement cost-saving measures to reduce operating expenses by 5 to 8%.</li> <li>Operational and management excellence to increase resident satisfaction by 15% through improved community programs and services.</li> </ul> <strong>Tenant coordination</strong><br> <ul> <li>Efficiently coordinate tenants' processes and ensure fit-out quality assurance to achieve contractual target operating dates.</li> <li>Implement a preventive maintenance program to reduce reactive maintenance costs and achieve high levels of tenant satisfaction related to property maintenance.</li> <li>Research and continuously evaluate community services against local and international market leaders to ensure best practices and occupancy growth.</li> </ul> <strong>Marketing and community engagement</strong><br> <ul> <li>Coach and manage a full marketing calendar to keep communities activated, executing a community engagement/internal communications plan.</li> <li>Lead initiatives in 2024 aimed at generating specific revenue and number engagement initiatives.</li> </ul> <h4>Required skills to be successful</h4> <ul> <li>Property & community management</li> <li>Revenue generation</li> <li>Strategic thinking</li> <li>Communication skills</li> </ul> <h4>What qualifies you for the role</h4> <ul> <li>Bachelor’s degree in a related field.</li> <li>15–20 years of experience in property management or a related field.</li> <li>Certified Property Manager (CPM), Accredited Residential Manager (ARM), or other industry-relevant certifications.</li> <li>In-depth knowledge of budget management and operational cost efficiency.</li> </ul></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><br> <br> <div>Job Description</div> <br> <ul> <li>Responsible for specific stations in the restaurants or bars, delivers food and beverage services to customers, possesses the related knowledge, and always present at his/her station.</li> <li>Assigned to work in the restaurant or bars.</li> <li>Prepare the restaurants and bars, taking into account the service flow in these areas.</li> <li>Take and serve orders from customers.</li> <li>Inform customers about order alternatives and encourage the sales of targeted services.</li> <li>Deliver maximum service in each unit, keeping in line with service rules.</li> <li>Prepare the service plates needed throughout service, collect the empty plates, and instruct the Bus Boys and interns.</li> <li>Maintain and any personal belongings of customers that have been left in the workstation and hand such belongings over to his/her supervisors.</li> <li>Comply with the departmental instructions and procedures published by the F&amp;B Department.</li> <li>Carry out duties according to the practices and operational standards identified by the Food and Beverage Manager.</li> <li>Comply with operational rules.</li> <li>Plan working hours as deemed appropriate by the Food and Beverage Manager. Act according to the weekly work schedule and working hours.</li> <li>Attend the orientation training.</li> <li>Undergo two performance assessments each year.</li> <li>Strive to achieve 100% customer satisfaction.</li> <li>To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).</li> <li>To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.</li> <li>To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment.</li> <li>Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities.</li> <li>Carry out all other duties assigned by managers and hotel management not specified in the job description.</li> </ul> <br> <div>Qualifications</div> <br> <ul> <li> <strong>Education:</strong> At least a primary school diploma.</li> <li> <strong>Experience: </strong>Can learn the job in 3 year and perform duties at expected level.</li> <li> <strong>Foreign Language:</strong> Not required.</li> <li> <strong>Courses and Seminars:</strong> Prior attendance in trainings in the related field.</li> <li> <strong>Computer Literacy: </strong>Not required.</li> <li> <strong>Skills:</strong> Has knowledge of and is capable of using the products, kitchen and equipment. Expected to use non-standard, specific tools and devices related to the job and that can be learned in a few months.</li> </ul> <p>nt.</p></div></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Line of Service</b><br>Advisory<br><b>Industry/Sector</b><br>Technology<br><b>Specialism</b><br>Advisory - Other<br><b>Management Level</b><br>Intern/Trainee<br><b>Job Description &amp; Summary</b><br>At PwC, our people in software and product innovation focus on developing cutting-edge software solutions and driving product innovation to meet the evolving needs of clients. These individuals combine technical experience with creative thinking to deliver innovative software products and solutions.<br>In quality engineering at PwC, you will focus on implementing leading practice standards of quality in software development and testing processes. In this field, you will use your experience to identify and resolve defects, optimise performance, and enhance user experience.<br>Driven by curiosity, you are a reliable, contributing member of a team. In our fast-paced environment, you will have the chance to work on a variety of assignments, each presenting varying challenges and scope. Every experience is an opportunity to learn and grow. You are encouraged to ask questions, take initiative, and produce quality work that adds value for our clients and contributes to our team's success. During your time at the Firm, you start to establish your personal brand, paving the way to more opportunities.<br>Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:<br><ul><li>Apply a learning mindset and take ownership for your own development.</li><li>Appreciate diverse perspectives, needs, and feelings of others.</li><li>Adopt habits to sustain high performance and develop your potential.</li><li>Actively listen, ask questions to check understanding, and clearly express ideas.</li><li>Seek, reflect, act on, and give feedback.</li><li>Gather information from a range of sources to analyse facts and discern patterns.</li><li>Commit to understanding how the business works and building commercial awareness.</li><li>Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance), uphold the Firm's code of conduct and independence requirements.</li></ul><br><b>Education </b>(if blank, degree and/or field of study not specified)<br>Degrees/Field of Study required:<br>Degrees/Field of Study preferred:<br><b>Certifications </b>(if blank, certifications not specified)<br><b>Required Skills</b><br><b>Optional Skills</b><br>Accepting Feedback, Accepting Feedback, Active Listening, Communication, Compatibility Testing, Defect Reporting, Emotional Regulation, Empathy, Functional Testing, Inclusion, Intellectual Curiosity, Optimism, Performance Testing, Post Go Live Support, Process Improvement, QA Methodologies, Quality Assurance Engineering, Quality Assurance Metrics, Quality Assurance Process Design, Quality Assurance Process Evaluation, Quality Assurance Process Management, Quality Assurance Testing, Quality Control Testing, Quality Engineering, Quality Management {+ 14 more}<br><b>Desired Languages </b>(If blank, desired languages not specified)<br><b>Travel Requirements</b><br>Not Specified<br><b>Available for Work Visa Sponsorship?</b><br>No<br><b>Government Clearance Required?</b><br>No<br><b>Job Posting End Date</b><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Line of Service</b><br>Advisory<br><b>Industry/Sector</b><br>Technology<br><b>Specialism</b><br>Advisory - Other<br><b>Management Level</b><br>Intern/Trainee<br><b>Job Description &amp; Summary</b><br>At PwC, our people in software and product innovation focus on developing cutting-edge software solutions and driving product innovation to meet the evolving needs of clients. These individuals combine technical experience with creative thinking to deliver innovative software products and solutions.<br>In quality engineering at PwC, you will focus on implementing leading practice standards of quality in software development and testing processes. In this field, you will use your experience to identify and resolve defects, optimise performance, and enhance user experience.<br>Driven by curiosity, you are a reliable, contributing member of a team. In our fast-paced environment, you will have the chance to work on a variety of assignments, each presenting varying challenges and scope. Every experience is an opportunity to learn and grow. You are encouraged to ask questions, take initiative, and produce quality work that adds value for our clients and contributes to our team's success. During your time at the Firm, you start to establish your personal brand, paving the way to more opportunities.<br>Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:<br><ul><li>Apply a learning mindset and take ownership for your own development.</li><li>Appreciate diverse perspectives, needs, and feelings of others.</li><li>Adopt habits to sustain high performance and develop your potential.</li><li>Actively listen, ask questions to check understanding, and clearly express ideas.</li><li>Seek, reflect, act on, and give feedback.</li><li>Gather information from a range of sources to analyse facts and discern patterns.</li><li>Commit to understanding how the business works and building commercial awareness.</li><li>Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance), uphold the Firm's code of conduct and independence requirements.</li></ul><br><b>Education </b>(if blank, degree and/or field of study not specified)<br>Degrees/Field of Study required:<br>Degrees/Field of Study preferred:<br><b>Certifications </b>(if blank, certifications not specified)<br><b>Required Skills</b><br><b>Optional Skills</b><br>Accepting Feedback, Accepting Feedback, Active Listening, Communication, Compatibility Testing, Defect Reporting, Emotional Regulation, Empathy, Functional Testing, Inclusion, Intellectual Curiosity, Optimism, Performance Testing, Post Go Live Support, Process Improvement, QA Methodologies, Quality Assurance Engineering, Quality Assurance Metrics, Quality Assurance Process Design, Quality Assurance Process Evaluation, Quality Assurance Process Management, Quality Assurance Testing, Quality Control Testing, Quality Engineering, Quality Management {+ 14 more}<br><b>Desired Languages </b>(If blank, desired languages not specified)<br><b>Travel Requirements</b><br>Not Specified<br><b>Available for Work Visa Sponsorship?</b><br>No<br><b>Government Clearance Required?</b><br>No<br><b>Job Posting End Date</b><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Job Description</strong></p><ul><li>Responsible for specific stations in the bars, delivers food and beverage services to customers, possesses the related knowledge, and always present at his/her station.</li><li>Take and serve guest orders promptly and according to service manual, including offering information about daily specials, soups, drinks to guests. Explain to guests as requested the menu items, their garnish, contents and preparation methods.</li><li>Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.</li><li>Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process</li><li>Address guests' service needs in a professional, positive, and timely manner.</li><li>Inform customers about order alternatives and encourage the sales of targeted services.</li><li>Deliver maximum service in each unit, keeping in line with service rules.</li><li>Maintain and any personal belongings of customers that has been left in the workstation and hand such belongings over to his/her supervisors.</li><li>Comply with the departmental instructions and procedures published by the F&amp;B Department.</li><li>Carry out duties according to the practices and operational standards identified by the Food and Beverage Manager.</li><li>Comply with operational rules.</li><li>Plan working hours as deemed appropriate by the Food and Beverage Manager. Act according to the weekly work schedule and working hours.</li><li>Attend the orientation training.</li><li>Undergo two performance assessments each year.</li><li>Strive to achieve 100% customer satisfaction.</li><li>To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).</li><li>To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.</li><li>To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment.</li><li>Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities.</li><li>Carry out all other duties assigned by managers and hotel management not specified in the job description.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>At least a high school or vocational diploma</li><li>At least 2 years of experience in the industry.</li><li>English is required.</li><li>Vocational trainings and seminars.</li><li>Not required.</li><li>Basic knowledge of the products and services in the related field (spirits, soft drinks, cocktails, presentation etc.).</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Please submit your CV in English and indicate your level of English proficiency.<br> Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems.<br> Participation is project-based, not permanent employment.<br> What this opportunity involves While each project involves unique tasks, contributors may: Design and evaluate Quarterly Business Review scenarios — performance vs.<br> benchmark, allocation drift against IPS tolerance bands, and material fund document changes; Create rebalancing and tax-loss harvesting test cases involving cost basis, short-term vs.<br> long-term capital gains, and wash-sale rule application; Develop suitability check cases probing risk tolerance, time horizon, prohibited holdings, and concentration limits against a client's Investment Policy Statement; Construct fee-stack analysis cases: portfolio-weighted expense ratios, advisory fees, and all-in cost comparisons against category benchmarks; Document test cases clearly with verified calculations, policy citations, and correct answers.<br> What we look for This opportunity is a good fit for professionals with a background in investment management, financial advisory, or broader financial services who are open to part-time, non-permanent projects.<br> Ideally, contributors will have: Degree in Finance, Economics, Business Administration, Accounting, Mathematics, Statistics, or any related field; 2+ years of finance, investment, accounting, or financial services experience; Current or recent experience in advisory &amp; management or adjacent roles; Practical knowledge of portfolio performance analysis, tax-lot accounting, wash-sale rules, and Investment Policy Statement literacy; a CFA, CFP, CPWA, CIMA, or CIPM credential is a strong positive signal; Strong written English (C1+).<br> How it works Apply → Pass qualification(s) → Join a project → Complete tasks → Get paid Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $50 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Serve as the first point of contact for customer inquiries across multiple channels, including live chat, email, and our ticketing platform. Deliver exceptional customer support in both Arabic and English. Investigate, troubleshoot, and resolve customer issues independently wherever possible. Perform initial debugging and quality checks before escalating technical issues to the Technical Support team. Accurately document customer interactions, troubleshooting steps, and resolutions within our ticketing system. Manage customer expectations by providing clear updates, timelines, and proactive communication throughout the support process. Collaborate closely with Technical Support and Engineering to ensure timely issue resolution. Contribute to maintaining and improving internal knowledge base articles and support documentation. Identify recurring customer issues and share feedback to improve product quality and support processes. Participate in quality assurance reviews and continuously improve service standards. Support our evolving 24/7 customer support operation through a rotational shift schedule, including evenings and weekends.</p><p>What Success Looks Like</p><p>Within your first 90 days, you'll:</p><ul><li>Develop a strong understanding of the Lucidya platform, products, and customer workflows.</li><li>Become confident navigating our support tools and internal processes.</li><li>Successfully manage customer inquiries independently.</li><li>Demonstrate strong product knowledge and effective troubleshooting skills.</li><li>Build productive working relationships with Technical Support and Engineering teams.</li><li>Consistently achieve key customer support metrics, including First Response Time (FRT), First Contact Resolution (FCR), and Customer Satisfaction (CSAT).</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>2+ years of experience in a Customer Support Specialist, Customer Support Agent, or similar customer-facing support role. Current experience supporting customers in a SaaS environment (required). B2B SaaS experience is strongly preferred. Fluent in both Arabic and English, with excellent written and verbal communication skills. Comfortable explaining technical concepts to non-technical customers. Strong problem-solving and analytical skills with the ability to troubleshoot customer issues independently. Experience working with support and collaboration tools such as Intercom, Jira, CRM platforms, or similar ticketing systems. Comfortable working across multiple systems and managing several customer conversations simultaneously. Highly organized, customer-focused, and able to thrive in a fast-paced environment. Bachelor's degree or equivalent qualification.</p><p>Nice to Have</p><ul><li>Experience supporting enterprise or government customers.</li><li>Familiarity with customer engagement, social listening, or customer experience platforms.</li><li>Experience contributing to knowledge bases or process documentation.</li><li>Exposure to QA processes or customer support performance metrics.</li></ul><p></p></section>