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<strong><strong>Senior CRM Developer, Salesforce, and HubSpot<br><br></strong></strong>RSA provides trusted identity and access management for 12,000 organizations around the world, managing 25 million enterprise identities and providing secure, convenient access to millions of users. RSA specializes in empowering security-first organizations in financial services, healthcare, energy, technology services, and other industries to thrive in a digital world, delivering complete capabilities for modern authentication, access, lifecycle management, and identity governance. Whether in the cloud or on-premises, RSA connects people with the digital resources they depend on everywhere they live, work, and play.<br><br>For decades, RSA has pioneered many of the encryption, authentication, and identity federation technologies that still power the internet. And now RSA is transforming the industry yet again, paving the way for the future of digital identity through the RSA Unified Identity Platform; next-generation hybrid and cloud solutions; the first ever and only multi-functional, passwordless hardware authenticator; and a frictionless, mobile-optimized experience for the modern workforce. If you are self-motivated and looking for a fast-paced challenge doing something that truly matters, come join our winning team! For more information, go to rsa.com.<br><br><strong>Principal Responsibilities<br><br></strong><ul><li>Develop and maintain custom Salesforce solutions using Apex, Lightning Web Components, and Flows</li><li>Configure, customize, and support Salesforce Sales Cloud, CPQ, Experience Cloud, and other platform capabilities.</li><li>Support the administration, configuration, and ongoing enhancement of HubSpot, including integrations, workflows, forms, and marketing automation.</li><li>Work with business and technical teams to understand requirements and implement effective solutions within the Salesforce platform</li><li>Participate in code reviews and contribute to the enforcement of Salesforce development best practices</li><li>Support ongoing Salesforce administration tasks including configuration, user management, data quality, and reporting</li><li>Troubleshoot production issues, identify root causes, and implement sustainable solutions across the CRM ecosystem.</li><li>Collaborate effectively with other developers, administrators, and business stakeholders in an Agile environment</li><li>Contribute to CRM modernization initiatives by leveraging automation, AI capabilities, and emerging Salesforce and HubSpot features.</li><li>Create and maintain technical documentation, solution designs, and support documentation.</li><li>Stay current with Salesforce and HubSpot platform releases, new capabilities, and industry best practices.<br><br></li></ul><strong>Skills<br><br></strong><ul><li>Experience developing and supporting Salesforce Experience Cloud, Service Cloud, Sales Cloud, or other Salesforce Cloud applications, including setup, theming, and user access controls</li><li>Experience integrating Salesforce with enterprise applications using REST APIs, SOAP APIs, middleware, or integration platforms.</li><li>Working knowledge of HubSpot administration, APIs, workflows, or marketing automation, or the ability to quickly learn and support HubSpot.</li><li>Solid understanding of Salesforce administrative features such as profiles, roles, flows, validation rules, and page layouts</li><li>Strong analytical and problem-solving skills with attention to detail</li><li>Excellent communication and interpersonal skills; able to collaborate across functions</li><li>Experience working in an Agile or Scrum environment</li><li>Self-motivated with the ability to manage multiple priorities in a remote work setting<br><br></li></ul><strong>Education & Experience<br><br></strong><ul><li>Bachelor’s degree in Computer Science, Information Systems, or equivalent experience</li><li>5+ years of hands-on Salesforce development experience with strong proficiency in Apex and Lightning Web Components<br><br></li></ul>RSA is committed to the principle of equal employment opportunity for all employees and applicants for employment and to providing employees with a work environment free of discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, and any other category protected by applicable country law.<br><br>If you need a reasonable accommodation during the application process, please contact the RSA Talent Acquisition Team at <strong><strong>rsa.global.talent.acquisition@rsa.com</strong></strong>. RSA and its approved consultants will never ask you for a fee to process or consider your application for a career with RSA. RSA reserves the right to amend or withdraw any job posting at any time, including prior to the advertised closing date.<br><br>
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Job Description: AI-Native QA Manager<p><strong>Position Summary</strong></p><br><p>We are looking for an <strong>AI-Native QA Manager</strong> to transform how software quality is delivered. This is not a traditional QA leadership role—we're looking for someone who has already demonstrated measurable improvements in QA productivity, quality, and speed through the practical application of AI, automation, and modern engineering practices.</p><br><p>You'll lead a team responsible for quality across multiple SaaS products while fundamentally rethinking how testing is performed. We expect you to leverage AI agents, intelligent test automation, autonomous testing frameworks, and modern CI/CD practices to dramatically increase engineering velocity without compromising quality.</p><br><p>Experience in <strong>Life Sciences, Healthcare, Medical Devices, or other regulated software environments</strong> is highly desirable.</p><br><p><strong>What You'll Do</strong></p><br><p><strong>AI-Driven QA Transformation</strong></p><br><p>• Develop and execute an AI-first strategy for software quality.</p><br><p>• Introduce AI tools that significantly improve test creation, maintenance, defect detection, regression testing, and release confidence.</p><br><p>• Evaluate and implement emerging AI QA platforms, coding assistants, autonomous testing tools, and agentic workflows.</p><br><p>• Continuously measure productivity gains and quality improvements from AI adoption.</p><br><p><strong>QA Leadership</strong></p><br><p>• Lead, coach and develop a distributed QA team.</p><br><p>• Establish quality standards across manual, automated, API, integration, UI and performance testing.</p><br><p>• Drive automation-first thinking while eliminating low-value manual work.</p><br><p>• Build scalable QA processes that support rapid software delivery.</p><br><p><strong>Engineering Collaboration</strong></p><br><p>• Partner closely with Engineering, Product Management and DevOps.</p><br><p>• Embed quality throughout the SDLC rather than treating QA as a downstream gate.</p><br><p>• Improve developer feedback loops through automation and intelligent tooling.</p><br><p>• Champion shift-left testing practices.</p><br><p><strong>Modern Test Automation</strong></p><br><p>• Improve automation coverage and reliability.</p><br><p>• Reduce regression execution times through intelligent automation.</p><br><p>• Build maintainable test frameworks integrated into CI/CD pipelines.</p><br><p>• Increase release confidence through automated quality metrics.</p><br><p><strong>Metrics & Continuous Improvement</strong></p><br><p>Own metrics such as:</p><br><p>• Test automation coverage</p><br><p>• Defect escape rate</p><br><p>• Mean time to detect defects</p><br><p>• Regression execution time</p><br><p>• QA cycle time</p><br><p>• Release quality</p><br><p>• Productivity improvements from AI</p><br><p>• Cost per release</p><br><p>• Manual effort eliminated</p><br><p><strong>What We're Looking For</strong></p><br><p><strong>Required</strong></p><br><p>• 7+ years in Software QA, including leadership experience.</p><br><p>• Demonstrated success improving QA productivity through AI, automation, or modern engineering practices.</p><br><p>• Experience leading QA teams across multiple products.</p><br><p>• Strong understanding of modern software development practices and CI/CD.</p><br><p>• Experience with API, UI, integration and end-to-end testing.</p><br><p>• Strong analytical and problem-solving skills.</p><br><p>• Comfortable working in fast-moving SaaS environments.</p><br><p><strong>AI Experience (Highly Important)</strong></p><br><p>You should have practical experience using tools such as:</p><br><p>• GitHub Copilot</p><br><p>• Cursor</p><br><p>• Claude</p><br><p>• ChatGPT</p><br><p>• AI coding agents</p><br><p>• AI test generation platforms</p><br><p>• Autonomous testing tools</p><br><p>• AI-assisted debugging</p><br><p>• AI-assisted root cause analysis</p><br><p>We're interested in measurable outcomes, not simply familiarity with AI.</p><br><p>Examples include:</p><br><p>• Reduced regression effort by 70%</p><br><p>• Increased automation coverage from 40% to 90%</p><br><p>• Doubled QA throughput</p><br><p>• Reduced escaped defects</p><br><p>• Built AI workflows that replaced repetitive manual testing</p><br><p><strong>Bonus Experience</strong></p><br><p>Strong preference for candidates with experience in:</p><br><p>• Life Sciences software</p><br><p>• Clinical software</p><br><p>• Medical Affairs platforms</p><br><p>• GxP environments</p><br><p>• FDA-regulated software</p><br><p>• ISO 13485</p><br><p>• IEC 62304</p><br><p>• HIPAA</p><br><p>• SOC 2</p><br><p>• Other regulated industries (banking, aviation, insurance, government)</p><br><p><strong>What Success Looks Like (First 12 Months)</strong></p><br><p>Within your first year, you will:</p><br><p>• Increase QA team productivity by <strong>2–5x</strong> through AI and automation.</p><br><p>• Significantly reduce manual regression testing.</p><br><p>• Improve release confidence while increasing release frequency.</p><br><p>• Implement AI-assisted test generation and maintenance.</p><br><p>• Embed quality throughout the SDLC rather than relying on end-of-cycle testing.</p><br><p>• Establish clear quality metrics and executive dashboards.</p><br><p>• Build a culture where QA engineers leverage AI as a core part of their daily workflow.</p><br><p><strong>Why Join Us</strong></p><br><p>You'll have the opportunity to reshape software quality from the ground up across a growing portfolio of SaaS products. We believe AI is fundamentally changing software engineering, and we want QA to lead that transformation—not follow it.</p><br><p>If you're excited about replacing repetitive work with intelligent automation, building AI-enabled teams, and delivering higher-quality software faster, we'd love to hear from you.</p><br> </div>
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<p><b>Job Description:</b></p><br><p><b>Essential Job Functions:</b><br>• Design, implement, and maintain CI/CD pipelines for Microsoft Dynamics 365 CRM/Customer Engagement and Power Platform solutions using Azure DevOps.</p><br><p>• Automate build, validation, packaging, deployment, and release processes across development, test, UAT, staging, and production environments.</p><br><p>• Manage Dynamics 365 CRM and Power Platform ALM activities including solution export/import, managed and unmanaged solutions, versioning, dependency validation, and environment promotion.</p><br><p>• Configure and maintain Azure DevOps repositories, branching strategies, YAML pipelines, service connections, release approvals, and deployment gates. • Use Microsoft Power Platform Build Tools, Power Platform CLI, PowerShell, and related automation scripts to standardize deployment and environment operations.</p><br><p>• Support automated quality checks such as solution checker, static analysis, configuration validation, smoke testing, and release readiness reviews.</p><br><p>• Coordinate release planning, deployment windows, rollback procedures, production cutover activities, and post-deployment validation with application and business teams.</p><br><p>• Maintain environment strategy, tenant governance, security access, Dataverse configuration alignment, and deployment documentation.</p><br><p>• Troubleshoot deployment failures, integration release issues, pipeline execution errors, and environment synchronization problems.</p><br><p>• Implement monitoring, logging, telemetry, and release reporting using Azure Monitor, Application Insights, Log Analytics, and Azure DevOps dashboards where applicable.</p><br><p>• Prepare and maintain DevOps runbooks, deployment guides, release notes, environment inventory, automation scripts, and operational handover documentation.<br><b>Basic Qualifications:</b><br>• 4–7 years of relevant experience in Microsoft Dynamics 365 CRM/Customer Engagement, Power Platform, DevOps, release management, or automation engineering.</p><br><p>• Hands-on experience with Azure DevOps, Git repositories, branching models, pull requests, build pipelines, release pipelines, approvals, and deployment governance.</p><br><p>• Strong understanding of Dynamics 365 CRM/Customer Engagement solution lifecycle, Dataverse environments, managed/unmanaged solutions, dependencies, patches, and upgrades. • Experience with Microsoft Power Platform Build Tools, Power Platform CLI, PowerShell scripting, YAML pipelines, and deployment automation.</p><br><p>• Good knowledge of Power Apps, Power Automate, Dataverse, connectors, environment variables, connection references, security roles, and application lifecycle management.</p><br><p>• Ability to support CRM development teams working with plugins, JavaScript/TypeScript, C#, .NET, Web API integrations, custom connectors, and reusable components.</p><br><p>• Experience coordinating releases across multiple environments including Dev, Test, UAT, PreProduction, and Production.</p><br><p>• Familiarity with automated testing, smoke testing, solution checker, quality gates, security reviews, and deployment validation activities.</p><br><p>• Working knowledge of Azure services such as Azure Functions, Logic Apps, Service Bus, Key Vault, App Services, Application Insights, and Azure Monitor is preferred.</p><br><p>• Strong documentation skills covering deployment plans, release notes, rollback steps, technical runbooks, and production support handover documents.</p><br><p>• Prior experience supporting enterprise clients in Egypt, the Middle East, or regional delivery centers is preferred; Arabic language capability is an advantage.<br><b>Other Qualifications:</b></p><br><p>• Microsoft certifications in Dynamics 365 Customer Engagement, Power Platform, Azure DevOps, Azure Administrator, or Azure Developer are preferred.</p><br><p>• Experience with DevSecOps practices, automated testing frameworks, release governance, deployment approvals, and compliance-driven delivery models is an advantage.</p><br><p>• Exposure to GitHub Actions, Terraform, Bicep, ARM templates, infrastructure-as-code, or environment provisioning automation is a plus.</p><br><p>• Knowledge of regional delivery requirements, data protection expectations, cybersecurity controls, and enterprise support models in Egypt and the wider MEA region is desirable.</p><br><p><span>At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.</span></p><br><p><b><span>Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available</span></b> <span>here</span><span><b><i>.</i></b></span></p><br> </div>
<p><strong>iBrokerage is a Canadian company specializing in online web application development with over 25 years of experience</strong>. Our innovative portals are designed to transform user experiences across various industries. We provide comprehensive tools and features that streamline operations, empower users, and elevate client engagement, making us a leader in delivering cutting-edge digital solutions.</p><p></p><p>We are looking for an <strong>AI & API Integration Developer</strong> to design, develop, and integrate next-generation AI solutions into the iBrokerage platform. This role will focus on building intelligent, automated experiences across <strong>AI agents, AI avatars, voice, video, conversational AI, virtual assistants, document intelligence, and electronic signatures</strong>.</p><p></p><p>The ideal candidate will have strong experience integrating AI technologies through APIs and developing AI agents capable of understanding user requests, making decisions, accessing data, and completing tasks autonomously within a secure platform environment.</p><p></p><p><strong>Please note that ONLY applications with complete and detailed answers to all screening questions will be considered for this position.</strong></p><p></p><p><strong>Key Responsibilities</strong></p><ul><li><p><strong>AI Agents:</strong> Design and develop intelligent AI agents that can understand user intent, access authorized platform data, make decisions, and execute tasks across iBrokerage modules.</p></li><li><p><strong>AI Avatars:</strong> Integrate AI-powered digital avatars for interactive training, support, communication, and user experiences.</p></li><li><p><strong>AI Caller Solutions:</strong> Develop and integrate AI voice agents capable of handling inbound and outbound calls, conversations, inquiries, and automated workflows.</p></li><li><p><strong>Voice Recognition:</strong> Integrate speech-to-text, text-to-speech, voice recognition, and natural voice interaction with AI agents and avatars.</p></li><li><p><strong>AI Video Generation:</strong> Build workflows that allow users to create professional avatar videos from scripts, including automated voice narration and presentation.</p></li><li><p><strong>Advanced Chatbots:</strong> Develop intelligent, context-aware chatbots capable of answering questions, guiding users, and performing platform-related tasks.</p></li><li><p><strong>AI User Assistant:</strong> Build an AI assistant that helps users navigate iBrokerage, access information, complete tasks, and interact with platform features.</p></li><li><p><strong>AI Training & Manuals:</strong> Develop AI-powered avatar and assistant experiences capable of presenting manuals, policies, documentation, and training materials while answering user questions.</p></li><li><p><strong>Online Signatures:</strong> Integrate secure electronic signature solutions and develop AI-assisted workflows for preparing, sending, tracking, and completing documents.</p></li><li><p><strong>API Integration:</strong> Connect third-party AI and SaaS services through REST APIs, webhooks, SDKs, and other integration methods.</p></li><li><p><strong>Platform Integration:</strong> Ensure AI agents and services integrate seamlessly with iBrokerage modules, user accounts, permissions, workflows, and data.</p></li><li><p><strong>Security & Reliability:</strong> Implement secure authentication, authorization, data protection, logging, error handling, and monitoring across all AI integrations.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Strong experience in <strong>AI application development and API integration</strong>.</p></li><li><p>Hands-on experience building <strong>AI agents, AI assistants, chatbots, or agentic workflows</strong>.</p></li><li><p>Strong knowledge of <strong>LLMs, prompt engineering, function calling, tool use, RAG, and AI orchestration</strong>.</p></li><li><p>Experience integrating third-party AI platforms through APIs and SDKs.</p></li><li><p>Strong knowledge of <strong>REST APIs, JSON, webhooks, OAuth, and API authentication</strong>.</p></li><li><p>Experience with <strong>speech-to-text and text-to-speech technologies</strong>.</p></li><li><p>Experience with AI voice, telephony, avatar, or video-generation platforms.</p></li><li><p>Experience developing knowledge-based AI systems using <strong>documents, manuals, embeddings, vector databases, and RAG</strong>.</p></li><li><p>Experience integrating <strong>electronic signature APIs</strong>.</p></li><li><p>Strong backend development and web application architecture skills.</p></li><li><p>Understanding of data security, access control, and privacy requirements.</p></li><li><p>Ability to evaluate emerging AI technologies and integrate them into production systems.</p></li></ul><p></p><p><strong>Preferred Technical Skills</strong></p><p>Experience with one or more of the following is an asset:</p><ul><li><p><strong>Python, Node.js, TypeScript, or similar technologies</strong></p></li><li><p>LLM and AI APIs</p></li><li><p>AI agent frameworks and orchestration platforms</p></li><li><p>Function calling and tool-based AI agents</p></li><li><p>RAG, embeddings, and vector databases</p></li><li><p>Speech recognition and text-to-speech APIs</p></li><li><p>Voice and telephony APIs</p></li><li><p>AI avatar and video-generation APIs</p></li><li><p>Document intelligence and knowledge-base systems</p></li><li><p>OAuth 2.0 and JWT</p></li><li><p>Cloud platforms and serverless architecture</p></li><li><p>Electronic signature APIs</p></li><li><p>Git, CI/CD, automated testing, and monitoring</p></li></ul><p></p>
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<span>Mindrift is looking for skilled Mobile App Developers (React Native, Flutter, Swift, or Kotlin) to join the Tendem project (https://tendem.<br>ai/) and build native and cross-platform mobile applications for real-world use cases.<br> In this role, you'll apply your mobile engineering expertise to build stable, performant, and user-friendly applications for iOS and Android.<br> This part-time remote opportunity is ideal for professionals with hands-on experience shipping iOS and/or Android apps, working with platform APIs, and handling the full mobile development lifecycle.<br> What We Do The Mindrift platform connects specialists with innovative technology projects.<br> Our mission is to help develop high-quality AI technologies by combining real-world expertise from professionals across the globe with advanced AI development efforts.<br> About the Role This is a freelance role for a Tendem project.<br> As a Mobile App Developer, you'll design, build, and refine mobile applications across categories such as utilities, fitness/wellness, games, productivity, delivery, and content apps — for iOS, Android, or both, using native or cross-platform frameworks.<br> Key Responsibilities Build mobile applications using React Native, Flutter, Swift (iOS), or Kotlin (Android).<br> Implement responsive mobile UIs that follow platform conventions (iOS HIG, Material Design).<br> Integrate native device features (camera, push notifications, location, storage, biometrics).<br> Connect apps to backend APIs, handle offline state, caching, and synchronization.<br> Implement monetization features where required (in-app purchases, ads, subscriptions).<br> Review, debug, optimize, and refactor mobile application code to improve correctness, performance, battery efficiency, and maintainability.<br> Debug platform-specific issues and prepare builds for distribution (TestFlight, Play Console).<br> Educational qualifications At least 3 years of relevant experience in mobile app development (required).<br> Bachelor's or Master's Degree in Computer Science, Engineering, Information Technology, or related technical fields is a plus.<br> Academic and/or Professional Experience Candidates should have a strong foundation in mobile application development, platform-specific UI/UX patterns, and building stable, high-quality mobile experiences for iOS and Android.<br> We are looking for specialists who can confidently work with native or cross-platform frameworks, integrate device APIs and backend services, and build production-ready mobile applications.<br> Strong attention to detail, performance awareness, and the ability to work independently are essential.<br> Technical Skills (Essential) Hands-on experience with at least one of: React Native, Flutter, Swift/SwiftUI (iOS), or Kotlin/Jetpack Compose (Android).<br> Solid understanding of mobile UI patterns, navigation, state management, and platform guidelines.<br> Experience integrating REST APIs, handling async data, and managing local storage.<br> Familiarity with native device APIs (notifications, camera, location, storage, biometrics).<br> Experience with mobile build tools, code signing, and submission to App Store / Google Play.<br> Experience implementing in-app purchases, ads, or subscriptions is a plus.<br> Familiarity with backend services such as Firebase, Supabase, or similar is a plus.<br> Additional requirements Strong attention to detail and commitment to performance, stability, and platform polish.<br> Self-directed work ethic with the ability to ship complete mobile features independently.<br> Portfolio of shipped mobile apps (required, with App Store / Google Play links preferred).<br> English proficiency: Upper-intermediate (B2) or above (required) Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $35 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br> Why this freelance opportunity might be a great fit for you?<br> Work fully remote on your own schedule with just a laptop and stable internet connection.<br> Apply your expertise to real-world technology projects while gaining experience building high-quality solutions for a global platform.<br> Participate in performance-based bonus programs that reward high-quality work and consistent delivery.<br></span> </div>
<p>Mindrift is looking for skilled Mobile App Developers (React Native, Flutter, Swift, or Kotlin) to join the Tendem project ( https://tendem.ai/ ) and build native and cross-platform mobile applications for real-world use cases. In this role, you'll apply your mobile engineering expertise to build stable, performant, and user-friendly applications for iOS and Android. This part-time remote opportunity is ideal for professionals with hands-on experience shipping iOS and/or Android apps, working with platform APIs, and handling the full mobile development lifecycle.</p><p>The Mindrift platform connects specialists with innovative technology projects. Our mission is to help develop high-quality AI technologies by combining real-world expertise from professionals across the globe with advanced AI development efforts.</p><p>This is a freelance role for a Tendem project. As a Mobile App Developer, you'll design, build, and refine mobile applications across categories such as utilities, fitness/wellness, games, productivity, delivery, and content apps for iOS, Android, or both, using native or cross-platform frameworks.</p><p>Key Responsibilities</p><ul><li>Build mobile applications using React Native, Flutter, Swift (iOS), or Kotlin (Android).</li><li>Implement responsive mobile UIs that follow platform conventions (iOS HIG, Material Design).</li><li>Integrate native device features (camera, push notifications, location, storage, biometrics).</li><li>Connect apps to backend APIs, handle offline state, caching, and synchronization.</li><li>Implement monetization features where required (in-app purchases, ads, subscriptions).</li><li>Review, debug, optimize, and refactor mobile application code to improve correctness, performance, battery efficiency, and maintainability.</li><li>Debug platform-specific issues and prepare builds for distribution (TestFlight, Play Console).</li></ul><p>For this project, tasks are estimated to require around 10 20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p><p>On this project, contributors can earn up to $35 per hour equivalent , depending on their level and pace of contribution. Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p><p>Why this freelance opportunity might be a great fit for you?</p><ul><li>Work fully remote on your own schedule with just a laptop and stable internet connection.</li><li>Apply your expertise to real-world technology projects while gaining experience building high-quality solutions for a global platform.</li><li>Participate in performance-based bonus programs that reward high-quality work and consistent delivery.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>At least 3 years of relevant experience in mobile app development (required).</p><p>Bachelor's or Master's Degree in Computer Science, Engineering, Information Technology, or related technical fields is a plus.</p><p>Candidates should have a strong foundation in mobile application development, platform-specific UI/UX patterns, and building stable, high-quality mobile experiences for iOS and Android. We are looking for specialists who can confidently work with native or cross-platform frameworks, integrate device APIs and backend services, and build production-ready mobile applications. Strong attention to detail, performance awareness, and the ability to work independently are essential.</p><p><strong>Technical Skills (Essential)</strong></p><ul><li>Hands-on experience with at least one of: React Native, Flutter, Swift/SwiftUI (iOS), or Kotlin/Jetpack Compose (Android).</li><li>Solid understanding of mobile UI patterns, navigation, state management, and platform guidelines.</li><li>Experience integrating REST APIs, handling async data, and managing local storage.</li><li>Familiarity with native device APIs (notifications, camera, location, storage, biometrics).</li><li>Experience with mobile build tools, code signing, and submission to App Store / Google Play.</li><li>Experience implementing in-app purchases, ads, or subscriptions is a plus.</li><li>Familiarity with backend services such as Firebase, Supabase, or similar is a plus.</li></ul><p><strong>Additional requirements</strong></p><ul><li>Strong attention to detail and commitment to performance, stability, and platform polish.</li><li>Self-directed work ethic with the ability to ship complete mobile features independently.</li><li>Portfolio of shipped mobile apps (required, with App Store / Google Play links preferred).</li><li>English proficiency: Upper-intermediate (B2) or above (required)</li></ul>
<p><strong>Chema Foam</strong> is looking for a <strong>Talent Acquisition</strong> Specialist to support <strong>recruitment </strong>across our office and factory teams.<br> We’re looking for someone who can identify suitable candidates, coordinate the hiring process, and deliver a positive candidate experience.</p><p><strong>???? Key Responsibilities</strong></p><p>• Coordinate recruitment activities, from publishing vacancies and sourcing candidates to interviews and offer follow-up.<br>• Work with <strong>hiring managers</strong> to understand job requirements and update<strong> job descriptions.</strong><br>• Source candidates through LinkedIn, job boards, referrals, and other relevant <strong>channels</strong>.<br>• <strong>Screen </strong>CVs and conduct initial interviews to assess qualifications, interest, and role suitability.<br>• <strong>Schedule interviews</strong>, collect feedback, and keep candidates informed throughout the process.<br>• Build and maintain a candidate <strong>database </strong>for current and future vacancies.<br>• Maintain accurate<strong> recruitment records</strong> and prepare regular hiring updates.<br>• <strong>Coordinate </strong>with HR to ensure a smooth transition from offer acceptance to onboarding.</p><p><strong>Requirements</strong></p><p><strong>Required Qualifications</strong></p><p>• Bachelor’s degree in Human Resources, Business Administration, or a related field.<br>• <strong>1–2</strong> years of experience in <strong>recruitment or talent acquisition</strong>.<br>• Hands-on experience in candidate sourcing,<strong> CV screening</strong>, and initial interviews.<br>• Strong communication and interpersonal skills.<br>• Good organizational skills and the ability to<strong> manage multiple vacancies.</strong><br>• Good command of <strong>English </strong>and proficiency in Microsoft Office.<br>• Attention to detail and discretion when handling candidate information.</p>
Job Overview We are looking for a results-driven GCC Sales Executive to drive software sales and promote our e-commerce solutions across the Gulf region (GCC). In this role, you will be responsible for active prospecting, pipeline building, managing sales conversations, and closing deals with businesses looking to expand or upgrade their e-commerce capabilities. Key Responsibilities:Outbound Prospecting: Actively identify, cold outreach, and generate new leads across key GCC markets . Deal Execution: Conduct product demos, present software capabilities, negotiate terms, and manage the sales process from initial contact to closing. Consultative Selling: Understand client business models and retail needs to pitch customized e-commerce platform features. Pipeline Management: Maintain an organized sales pipeline, log activities, and accurately forecast deals. Market Insights: Keep track of e-commerce trends, competitor offerings, and customer demands in the GCC region. Requirements & Qualifications:Experience: 2–4 years of hands-on software/Saa S sales experience, preferably targeting GCC clients. Domain Knowledge: Good understanding of e-commerce systems, digital solutions, or retail software. Prospecting Skills: Strong ability to self-source leads, execute cold outreach, and build a target database independently. Track Record: Demonstrated ability to meet and exceed monthly sales quotas.
Job Overview We are looking for a results-driven GCC Sales Executive to drive software sales and promote our e-commerce solutions across the Gulf region (GCC). In this role, you will be responsible for active prospecting, pipeline building, managing sales conversations, and closing deals with businesses looking to expand or upgrade their e-commerce capabilities. Key Responsibilities:Outbound Prospecting: Actively identify, cold outreach, and generate new leads across key GCC markets . Deal Execution: Conduct product demos, present software capabilities, negotiate terms, and manage the sales process from initial contact to closing. Consultative Selling: Understand client business models and retail needs to pitch customized e-commerce platform features. Pipeline Management: Maintain an organized sales pipeline, log activities, and accurately forecast deals. Market Insights: Keep track of e-commerce trends, competitor offerings, and customer demands in the GCC region. Requirements & Qualifications:Experience: 2–4 years of hands-on software/Saa S sales experience, preferably targeting GCC clients. Domain Knowledge: Good understanding of e-commerce systems, digital solutions, or retail software. Prospecting Skills: Strong ability to self-source leads, execute cold outreach, and build a target database independently. Track Record: Demonstrated ability to meet and exceed monthly sales quotas.
Responsibilities:<br>Ensures compliance with regulatory agency regulations and interpretations. Prepares responses to regulatory agencies' questions and other correspondence. Gathers and assembles information necessary for submissions in accordance with regulations and relevant guidelines including upload of regulatory relevant information to the UTS database. Develops timelines for submissions under the direction of senior regulatory affairs staff. Provides solutions to complex problems in which data analysis requires an evaluation of intangible variables. Provides regulatory advice to project teams. Organizes and maintains reporting schedules for new Cosmetics / Personal Care Products. Global Regulatory impact assessments for all changes at the manufacturing sites and ensuring submission of relevant changes if needed Review (in view of compliance with regulatory requirements) and approve text drafts and artworks of labels packaging and instructions for use for assigned products. Supporting the Regulatory Affairs part of audits<br>Requirements: <br>BSc degree (or equivalent) preferably in a related Science field (Chemistry, Biology) is strongly preferred. From 1 to 5 years of experience in Cosmetics and Personal Care. Direct work experience in Regulatory / Registration field. Demonstrated communication skills, must be able to summarize and articulate technicalinformation to diverse audiences both verbally and in writing. Problem solving skills with the ability to bring projects to a conclusion. Excellent communication in English.
Job Overview: We are looking for a results-driven GCC Sales Specialist to drive software sales and promote our e-commerce solutions across the Gulf region (GCC). In this role, you will be responsible for active prospecting, pipeline building, managing sales conversations, and closing deals with businesses looking to expand or upgrade their e-commerce capabilities. Key Responsibilities:Outbound Prospecting: Actively identify, cold outreach, and generate new leads across key GCC markets . Deal Execution: Conduct product demos, present software capabilities, negotiate terms, and manage the sales process from initial contact to closing. Consultative Selling: Understand client business models and retail needs to pitch customized e-commerce platform features. Pipeline Management: Maintain an organized sales pipeline, log activities, and accurately forecast deals. Market Insights: Keep track of e-commerce trends, competitor offerings, and customer demands in the GCC region. Requirements & Qualifications:Experience: 2–4 years of hands-on software/Saa S sales experience, preferably targeting GCC clients. Domain Knowledge: Good understanding of e-commerce systems, digital solutions, or retail software. Prospecting Skills: Strong ability to self-source leads, execute cold outreach, and build a target database independently. Track Record: Demonstrated ability to meet and exceed monthly sales quotas.
Job Overview: We are looking for a results-driven GCC Sales Specialist to drive software sales and promote our e-commerce solutions across the Gulf region (GCC). In this role, you will be responsible for active prospecting, pipeline building, managing sales conversations, and closing deals with businesses looking to expand or upgrade their e-commerce capabilities. Key Responsibilities:Outbound Prospecting: Actively identify, cold outreach, and generate new leads across key GCC markets . Deal Execution: Conduct product demos, present software capabilities, negotiate terms, and manage the sales process from initial contact to closing. Consultative Selling: Understand client business models and retail needs to pitch customized e-commerce platform features. Pipeline Management: Maintain an organized sales pipeline, log activities, and accurately forecast deals. Market Insights: Keep track of e-commerce trends, competitor offerings, and customer demands in the GCC region. Requirements & Qualifications:Experience: 2–4 years of hands-on software/Saa S sales experience, preferably targeting GCC clients. Domain Knowledge: Good understanding of e-commerce systems, digital solutions, or retail software. Prospecting Skills: Strong ability to self-source leads, execute cold outreach, and build a target database independently. Track Record: Demonstrated ability to meet and exceed monthly sales quotas.
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<p class="MsoListParagraphCxSpFirst" ><span ><span >·<span > </span></span></span><span dir="LTR"></span><span >Technical support for site activities (construction, installation, testing, and commissioning) from an engineering/design perspective. Represent the engineering department on site</span><span ><o\:p></o\:p></span></p>
<p class="MsoListParagraphCxSpMiddle" ><span ><span >·<span > </span></span></span><span dir="LTR"></span><span >Control and communicate design changes based on site conditions</span><span ><o\:p></o\:p></span></p>
<p class="MsoListParagraphCxSpMiddle" ><span ><span >·<span > </span></span></span><span dir="LTR"></span><span >Provide timely, clear, and comprehensive technical answers to RFIs on-site in coordination with the responsible engineers in the office</span><span ><o\:p></o\:p></span></p>
<p class="MsoListParagraphCxSpMiddle" ><span ><span >·<span > </span></span></span><span dir="LTR"></span><span >Prepare engineering/design sketches or details to support site activities in coordination with engineering teams in the office</span><span ><o\:p></o\:p></span></p>
<p class="MsoListParagraphCxSpMiddle" ><span ><span >·<span > </span></span></span><span dir="LTR"></span><span >Prepare shop drawings activities in coordination with engineering teams in the office</span><span ><o\:p></o\:p></span></p>
<p class="MsoListParagraphCxSpMiddle" ><span ><span >·<span > </span></span></span><span dir="LTR"></span><span >Control the release of IFC drawings/documents based on site conditions</span><span ><o\:p></o\:p></span></p>
<p class="MsoListParagraphCxSpMiddle" ><span ><span >·<span > </span></span></span><span dir="LTR"></span><span >Integrate and control Red-marked As-built drawings/documents and provide necessary support for the engineering team to prepare the final As-built version for all engineering deliverables to the site based on red-marked drawings from the construction team</span><span ><o\:p></o\:p></span></p>
<p class="MsoListParagraphCxSpMiddle" ><span ><span >·<span > </span></span></span><span dir="LTR"></span><span >Review and approve sub-contractors’ material submittal</span><span ><o\:p></o\:p></span></p>
<p class="MsoListParagraphCxSpMiddle" ><span ><span >·<span > </span></span></span><span dir="LTR"></span><span >Ensure consistency between design and execution on site</span><span ><o\:p></o\:p></span></p>
<p class="MsoListParagraphCxSpLast" ><span ><span >·<span > </span></span></span><span dir="LTR"></span><span >Highlight scope and/or design changes (data for claims)</span><span ><o\:p></o\:p></span></p>
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<p ><span >Participate and provide necessary input to build and enrich the company's lesson learned and knowledge database</span></p>
Job Overview: We are looking for a results-driven GCC Sales Executive to drive software sales and promote our e-commerce solutions across the Gulf region (GCC). In this role, you will be responsible for active prospecting, pipeline building, managing sales conversations, and closing deals with businesses looking to expand or upgrade their e-commerce capabilities. Key Responsibilities:Outbound Prospecting: Actively identify, cold outreach, and generate new leads across key GCC markets . Deal Execution: Conduct product demos, present software capabilities, negotiate terms, and manage the sales process from initial contact to closing. Consultative Selling: Understand client business models and retail needs to pitch customized e-commerce platform features. Pipeline Management: Maintain an organized sales pipeline, log activities, and accurately forecast deals. Market Insights: Keep track of e-commerce trends, competitor offerings, and customer demands in the GCC region. Requirements & Qualifications:Experience: 2–4 years of hands-on software/Saa S sales experience, preferably targeting GCC clients. Domain Knowledge: Good understanding of e-commerce systems, digital solutions, or retail software. Prospecting Skills: Strong ability to self-source leads, execute cold outreach, and build a target database independently. Track Record: Demonstrated ability to meet and exceed monthly sales quotas.
<p><h4>Job description</h4>
<p>Assist in obtaining and studying comparative prices and quotations.<br>
Initiate contact with vendors to check on supply and equipment availability, invoices, purchase orders, and contracts.<br>
Detect, research, and resolve purchasing issues and problems with incorrect orders, invoices, and shipments.<br>
Create purchase orders and monitor all purchase requisitions to determine correctness of information.<br>
Administer contracts and handle adjustments with suppliers, including replacement of material not conforming to specifications, cancellation of orders, and ensuring receipt of proper credit.<br>
Prepare and maintain vendor database and bidder lists in addition to correspondence, forms, manuals, reports, purchase orders, and payment authorizations.<br>
Close follow up with suppliers to get raw material on time to avoid production stoppage.<br>
Compile, maintain, and file all physical and computerized reports, records, and other documents required, including auditable accounting records.<br>
Adhere to all standard operating procedures, carrying out duties following good manufacturing practices and 5S practices, and being responsible for hygiene and housekeeping in a specified work area.</p>
<h4>Skills description</h4>
<p><strong>Functional level:</strong></p>
<ul>
<li>Very good knowledge of manufacturing systems.</li>
<li>Advanced level of negotiation skills.</li>
<li>Excellent suppliers’ network.</li>
</ul>
<p><strong>Business level:</strong></p>
<ul>
<li>Excellent understanding of Raya business code of conduct.</li>
<li>Excellent understanding of Raya mission, vision, and strategy.</li>
</ul></p><p></p>
Role Purpose:<br>The Marketing Campaign Specialist plays a pivotal role in the planning, development, coordination, and execution readiness of Group-led marketing campaigns across Mantrac's diverse markets. Reporting to the Marketing Operations & Analytics Manager, this role serves as the central hub connecting OEM partners, Centres of Excellence, Business Units, Sales Effectiveness teams, and Group Marketing functions to deliver integrated, data-driven marketing campaigns that generate demand, strengthen brand engagement, and contribute to commercial growth. The role is responsible for translating business priorities into structured campaign plans, coordinating campaign assets and content, supporting CRM and marketing automation deployment, and ensuring Business Units receive deployment-ready campaign packages that achieve consistent execution standards across markets. Success in this role requires strong project management, stakeholder engagement, campaign coordination, marketing technology expertise, analytical thinking, and a continuous improvement mindset.<br>Key Objectives:<br>Support the development and delivery of integrated Group-led marketing and demand generation campaigns aligned to strategic business priorities. Coordinate campaign planning activities across Caterpillar, OEM partners, Centres of Excellence, Business Units, Sales Effectiveness, and Group functions to secure alignment and timely delivery. Translate commercial and product objectives into compelling campaign strategies, messaging frameworks, channel plans, and deployment requirements. Manage campaign development processes from concept through deployment readiness, ensuring quality, consistency, and adherence to brand standards. Leverage CRM and marketing automation tools to support audience segmentation, customer journey design, lead capture, nurture workflows, and campaign measurement. Enable successful local execution by preparing comprehensive campaign deployment toolkits and providing guidance to Business Unit marketing teams. Monitor campaign effectiveness and identify opportunities to improve campaign performance, processes, collaboration, and return on marketing investment.<br>Key Responsibilities:<br>1. Campaign Strategy, Planning & Development Support the Marketing Operations & Analytics Manager in developing integrated marketing campaign plans aligned with commercial objectives, product priorities, customer needs, and market opportunities. Assist in defining campaign goals, target audiences, value propositions, key messages, communication channels, timelines, budgets, and KPIs. Develop detailed campaign briefs and project plans that clearly define deliverables, ownership, dependencies, milestones, and success criteria. Coordinate planning meetings and stakeholder workshops to gather requirements and align expectations. Ensure campaign activities are integrated across digital, email, events, content, social media, and partner marketing channels where applicable. Maintain campaign calendars and proactively manage risks, dependencies, and approval processes.2. Campaign Content & Asset Management Coordinate the creation and delivery of campaign content, creative assets, digital collateral, promotional materials, and supporting documentation. Work closely with Graphic Designers, Content Managers, Digital Marketing Specialists, OEM marketing teams, and external agencies to ensure timely asset production. Ensure all campaign content is accurate, compliant, customer-focused, and aligned with Mantrac and OEM brand guidelines. Manage review and approval workflows to ensure efficient stakeholder engagement and timely sign-off. Build and maintain a central repository of approved campaign assets, templates, and best practices for reuse across markets. Support localization requirements while preserving campaign consistency and brand integrity.3. CRM, Marketing Automation & Lead Management Support campaign setup and execution within CRM and marketing automation platforms. Assist with audience segmentation, database targeting, campaign workflows, lead capture forms, landing pages, email journeys, and nurture programs. Ensure campaign tracking mechanisms are implemented to enable performance measurement and lead attribution. Collaborate with Sales Effectiveness teams to ensure efficient lead qualification, routing, follow-up, and reporting processes. Maintain campaign and customer data integrity in accordance with governance standards and data privacy requirements. Support testing and quality assurance activities before campaign deployment.4. Business Unit Enablement & Deployment Develop comprehensive campaign deployment packs including:Campaign objectives and strategy. Audience definitions. Messaging guidelines. Creative assets. Digital deployment instructions. Timelines and milestones. KPI and reporting requirements. Conduct campaign briefings and knowledge-transfer sessions with Business Unit marketing teams. Act as a central point of contact for deployment-related questions and support. Monitor implementation progress across participating markets and coordinate issue resolution where required. Capture local market feedback and deployment learnings for future campaign improvements.5. Performance Monitoring & Analytics Support campaign performance reporting using CRM, marketing automation, and analytics platforms. Consolidate deployment, engagement, lead generation, pipeline contribution, and commercial performance metrics. Develop campaign performance dashboards and summary reports for stakeholders. Conduct post-campaign reviews to evaluate effectiveness against objectives and identify lessons learned. Analyze customer engagement trends and campaign outcomes to recommend optimizations. Support data-driven decision-making through insights and actionable recommendations.6. Process Improvement & Marketing Operations Identify opportunities to improve campaign planning, deployment processes, stakeholder engagement, and operational efficiency. Contribute to the development of campaign governance frameworks, templates, workflows, and operating procedures. Promote best practices in campaign management, CRM utilization, lead management, and marketing effectiveness. Support adoption of new marketing technologies, automation capabilities, and reporting tools. Drive a culture of continuous improvement, collaboration, and operational excellence.<br><br>Qualifications:<br>Experience Essential Minimum 5 years' experience in B2B marketing, campaign management, demand generation, or marketing operations. Proven experience delivering integrated marketing campaigns from planning through execution and performance review. Experience managing multiple stakeholders and coordinating cross-functional projects across different teams. Demonstrated ability to manage competing priorities, deadlines, and campaign workflows effectively. Experience working with CRM and marketing automation platforms to support campaign deployment, lead management, and reporting. Desirable Experience working across multiple countries or regional markets. Experience within OEM, dealer, distributor, or channel-based business environments. Exposure to heavy equipment, industrial, construction, automotive, or engineering sectors. Experience supporting sales enablement, lead nurturing, and customer acquisition programs.<br>Knowledge Essential Strong understanding of integrated marketing campaign planning and execution. Good knowledge of customer journeys, demand generation, lead management, and campaign measurement. Understanding of CRM systems, marketing automation, and digital marketing principles. Knowledge of campaign performance metrics, reporting, and marketing effectiveness. Desirable Understanding of dealer, distributor, and channel marketing models. Knowledge of aftermarket, customer support, and services marketing. Familiarity with marketing analytics, dashboards, and performance reporting tools.<br>Skills Essential Excellent stakeholder management, communication, and influencing skills. Strong project management, planning, and organizational abilities. Ability to translate commercial objectives into actionable marketing campaigns. Excellent coordination and follow-through skills. Strong attention to detail and commitment to quality. Proficient in Microsoft Excel and Power Point. Experience using CRM and marketing automation platforms. Strong analytical and problem-solving capabilities. Desirable Experience with Oracle Eloqua, Salesforce, Hub Spot, Marketo, or similar platforms. Experience managing creative, digital, media, or marketing agencies. Campaign reporting, data analysis, and dashboard development skills. Budget management and campaign optimization experience.<br>Education Essential Bachelor's Degree in Marketing, Business, Communications, Digital Marketing, or a related discipline. Alternatively, equivalent relevant experience in campaign management or marketing operations. Desirable Professional certifications in Digital Marketing, CRM, Marketing Automation, Campaign Management, Marketing Analytics, or Project Management. Salesforce, Eloqua, Hub Spot, Google Analytics, or equivalent certifications.<br>Core Competencies Customer Focus Stakeholder Management Planning, Organising & Controlling Project Management Commercial Awareness Collaboration & Influencing Process Orientation Analytical Thinking Attention to Detail Continuous Improvement Accountability Results Orientation Communication Excellence
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<strong>TITLE: </strong>Health Information Officer <br> <strong>TEAM/PROGRAMME: </strong>Health Team <strong>LOCATION: </strong>Cairo, Maadi <br> <strong>GRADE</strong>: 4 (Competitive package) <strong>CONTRACT LENGTH: </strong>Pending Doner Approval <br> <p><strong>CHILD SAFEGUARDING:</strong></p><br> <p>Level 3: the post holder will have contact with children and/or young people <i><u>either</u></i> frequently (e.g.</p><br> <p>once a week or more) <u>or</u> intensively (e.g. four days in one month or more or overnight) because they work country programs; or are visiting country programs; or because they are responsible for implementing the police checking/vetting process staff.</p><br> <br> <p><strong>ROLE PURPOSE:</strong></p><br> <p>Health information officer will lead on all the health information system of the health program medical data will play the key role in monitoring all project activities, evaluation of health outcomes, and implementation progress and work plan, and achieving project objectives. S/he will support the decision making by providing the data analysis results to the program manager, timely reporting on all project activities, including elective and emergency services. In addition, S/he will participate in monitoring and assessing the quality of health care services provided when needed.</p><br> <p>In the event of a major humanitarian emergency, the role holder, will be expected to work outside the normal role profile and be able to vary working hours accordingly.</p><br> <br> <p><strong>SCOPE OF ROLE:</strong></p><br> <p><strong>Reports to: direct </strong>Program Manager<i><strong> and</strong></i> indirect to the MEAL</p><br> <p><strong>Staff reporting to this post: </strong>NA</p><br> <br> <p><strong>KEY AREAS OF ACCOUNTABILITY:</strong></p><br> <p><strong>Project Implementation</strong></p><br> <p>• Design and create reporting format, line list and database and dashboards for all health project data and information, including primary and secondary medical referrals cases, and other project activities, that fulfil the donor requirements in Monitoring and evaluation plan.</p><br> <p>• Collect, verify and enter and analyze the data that includes but is not limited to; health outcomes, medical interventions, cost/benefit analysis, prepare the monthly, quarterly, and annual reports as required</p><br> <p>• All project data, information, databases, and reports should be saved and documented in the formal SCI SharePoint and cited as references</p><br> <p>• Assist the health team by correcting data errors and guiding them to provide and submit accurate data and reports.</p><br> <p>• Support with MEAL team on program specific learning processes, including documenting lessons learnt, organizing lessons learnt workshops etc.</p><br> <p>• Ensure regular use, reporting and action tracking on the project's quality benchmarks</p><br> <p>• Collaborate and contribute with MEAL team, project team and Accountability team to ensure a strong, accessible and inclusive feedback and reporting mechanism is available for beneficiaries.</p><br> <p>• Participate in provider assessment when required.</p><br> <p>• Respond to deviation and prepare the deviation report and participate in the investigation as assigned by the project manager.</p><br> <p>• Conduct audit visits to project to assure compliance with project guidance and SOPs</p><br> <p>• Holding regular meetings to present health analysis and enhance team awareness of the health information system and its role in decision-making.</p><br> <p>• Perform any tasks assigned by the line manager as necessary.</p><br> <br> <p><strong>Reporting and documentation</strong></p><br> <p>• Collect, verify and analyze the project data, and MOVs prepare the monthly, quarterly, and annual reports and other reports as required.</p><br> <p>• Prepare and submit the deviation report, including the cause/justification, incident evaluation, and corrective and preventive actions.</p><br> <p>• Submit the reports on time to the Project Manager</p><br> <p>• Ensure regular and timely reporting on the project IPTT (indicator performance tracking tool).</p><br> <p>• Ensure regular and timely analysis reporting on indicators for donor reporting.</p><br> <p><strong>Budgeting</strong></p><br> <p>• Support in quality budget phasing, monitoring and utilization, participates in cost/benefit assessment for admitted/hospitalized cases, guided by establish health referral SOP, considering the health outcomes</p><br> <br> <p><strong>BEHAVIOURS (Values in Practice</strong>) <strong>Accountability:</strong></p><br> <p>• Holds self-accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values</p><br> <p>• Holds the team and partners accountable to deliver on their responsibilities - giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved.</p><br> <p><strong>Ambition:</strong></p><br> <p>• Sets ambitious and challenging goals for themselves and their team, takes responsibility for their own personal development and encourages their team to do the same</p><br> <p>• Widely shares their personal vision for Save the Children, engages and motivates others</p><br> <p>• Future orientated, thinks strategically and on a global scale.</p><br> <p><strong>Collaboration:</strong></p><br> <p>• Builds and maintain effective relationships with their team, colleagues, Members and external partners and supporters</p><br> <p>• Values diversity, sees it as a source of competitive strength</p><br> <p>• Approachable, good listener, easy to talk to.</p><br> <p><strong>Creativity:</strong></p><br> <p>• Develops and encourages new and innovative solutions •</p><br> <p>• Willing to take disciplined risks.</p><br> <p><strong>Integrity:</strong></p><br> <p>• Honest, encourages openness and transparency; demonstrates highest levels of integrity</p><br> <br> <p><strong>QUALIFICATIONS</strong></p><br> <p>· Bachelor’s degree of health-related field. Medical and paramedical background is preferred</p><br> <p>· Post graduate certificate or degree in public health / statistics, is preferred.</p><br> <br> <p><strong>EXPERIENCE AND SKILLS</strong></p><br> <p>· Minimum of 3–5 years of relevant professional experience in Health Information Systems, data management, monitoring and evaluation, or a related field, preferably with a UN agency or INGO.</p><br> <p>· Previous experience working with health projects, humanitarian programmes, or vulnerable</p><br> <p>· groups responses are highly desirable.</p><br> <p>· Proven experience in data collection, data management, validation, analysis, and reporting, with strong attention to data quality and accuracy.</p><br> <p>· Proven experience using statistical and data analysis software and digital data management platforms.</p><br> <p>· Strong ability to develop and maintain data tracking tools, dashboards, databases, and routine programme reports.</p><br> <p>· Good understanding of health indicators, data quality assurance, and reporting requirements.</p><br> <p>· Strong analytical and problem-solving skills, with a demonstrated results-oriented approach.</p><br> <p>· Excellent computer skills, particularly in Microsoft Excel and other data management and analysis tools.</p><br> <p>· Strong interpersonal, communication, coordination, and teamwork skills.</p><br> <p>· Strong government relations, networking, and stakeholder coordination skills.</p><br> <p>· Fluency in English, with strong written and verbal communication skills.</p><br> <p>· Knowledge of Child Safeguarding principles and humanitarian standards is an advantage.</p><br> <p>· Commitment to Save the Children International's values, vision, mission, and safeguarding principles.</p><br> <br> <p><strong>Additional job responsibilities</strong></p><br> <p>The duties and responsibilities as set out above are not exhaustive and the role holder may be required to carry out additional duties within reasonableness of their level of skills and experience.</p><br> <br> <p><strong>Equal Opportunities</strong></p><br> <p>The role holder is required to carry out the duties in accordance with the SCI Equal Opportunities and Diversity policies and procedures.</p><br> <br> <p><strong>Child Safeguarding:</strong></p><br> <p>We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.</p><br> <br> <p><strong>Health and Safety</strong></p><br> <p>The role holder is required to carry out the duties in accordance with SCI Health and Safety policies and procedures.</p><br> <br> <strong>Updated By: Omar El. Noman</strong> <strong>Date: </strong>August 2026 <br> <strong>Reviewed and signoff By: Qais Jassar</strong> <strong>Date: </strong>August 2026 <br> <br> </div>
Occupation Description The Customer Care Executive maintains an ongoing level of engagement with key customers builds trusting relationships with clients and protects the brand by maintaining a positive image. He/she provides the highest quality of services to CED’s customers to achieve maximum satisfaction levels.<br>Job Scope Update accurately the customer’s history/interactions and information on the system. Provide regular updates to customers on the status of their cases/requests. Escalate customer issues and report major problems to Superiors. Collect customer’s feedback (following given Survey/s). Handle efficiently and on time all tasks/cases assigned by superior/s. Provide accurately all needed reports & data to superior/s. Ensure proper documentation and filing to customers’ requests. Attend daily/weekly/monthly staff meetings and proactively raise issues for group discussions and information sharing. Support the continuous enhancement of City Edge’s database quality and enrichment by collaborating with internal (and external) partners. Follow quality standards for customer and prospect data capture. Analyse City Edge’s customer behaviour. Handle customers’ requests and inquiries received via (call center/mobile app/website/social Media) on time (following given SLAs). Handle customer complaints and provide appropriate solutions in compliance with the company’s policy & procedures. Meet walk-in customers with minimum waiting time and enhance the overall customer experience. Reply to customer calls, e-mails, and letters per SLAs. Achieve customer satisfaction via professional handling, timely problem resolution, product knowledge, regular updates, and willingness to help. Proactively share updates & build sustainable relationships of trust with customers through consistency and accurate sharing of information. Conduct all necessary follow-ups with other departments on behalf of the customer to resolve his problems / accommodate his requests. Report repeated complaints/areas of improvement/challenges facing the team to the management for their reference and relevant action.<br>Education and Most Common Work Experience Requested Bachelor’s Degree in Marketing, Finance, Business or equivalent.2+ years of experience, previous experience in real estate is preferred.
<div ><table cellspacing="0" cellpadding="0" hspace="0" vspace="0" align="center"><tbody><tr><td valign="top" align="left"><p class="MsoListParagraphCxSpFirst" ><span ><span >1-</span><span > </span></span><span ><span >Contract Management & System Administration</span></span></p><p class="MsoListParagraphCxSpMiddle" ><span ><span >·</span><span > </span></span><span ><span >Upload all approved contracts, amendments, variations, and related documents to the company’s ERP/document management system</span></span></p><p class="MsoListParagraphCxSpMiddle" ><span ><span >·</span><span > </span></span><span ><span >Enter and maintain contract master data accurately within the system.</span></span></p><p class="MsoListParagraphCxSpMiddle" ><span ><span >·</span><span > </span></span><span ><span >Verify that all required contract documents and approvals are complete before uploading.</span></span></p><p class="MsoListParagraphCxSpMiddle" ><span ><span >·</span><span > </span></span><span ><span >Update contract information whenever changes, renewals, extensions, or amendments occur.</span></span></p><p class="MsoListParagraphCxSpMiddle" ><span ><span >·</span><span > </span></span><span ><span >Maintain organized electronic records and ensure proper document version control.</span></span></p><p class="MsoListParagraphCxSpMiddle" ><span ><span >·</span><span > </span></span><span ><span >Monitor contract expiry dates and notify concerned stakeholders of upcoming renewals or required actions.</span></span></p><p class="MsoListParagraphCxSpMiddle" ><span ><span >·</span><span > </span></span><span ><span >Ensure that contract data entered into the system matches the signed contractual documents.</span></span></p><p class="MsoListParagraphCxSpMiddle" ><span ><span >2-</span><span > </span></span><span ><span >Documentation & Record Keeping</span></span></p><p class="MsoListParagraphCxSpMiddle" ><span ><span >·</span><span > </span></span><span ><span >Maintain a comprehensive database of contracts and supporting documentation.</span></span></p><p class="MsoListParagraphCxSpMiddle" ><span ><span >·</span><span > </span></span><span ><span >Archive contracts and correspondence in accordance with company procedures.</span></span></p><p class="MsoListParagraphCxSpMiddle" ><span ><span >·</span><span > </span></span><span ><span >Retrieve contracts and supporting documents upon request from authorized personnel.</span></span></p><p class="MsoListParagraphCxSpMiddle" ><span ><span >·</span><span > </span></span><span ><span >Ensure confidentiality and security of contractual information.</span></span></p><p class="MsoListParagraphCxSpMiddle" ><span ><span >3-</span><span > </span></span><span ><span >Reporting</span></span></p><p class="MsoListParagraphCxSpMiddle" ><span ><span >·</span><span > </span></span><span ><span >Generate periodic reports related to\:</span></span></p><p class="MsoListParagraphCxSpMiddle" ><span ><span >-</span><span > </span></span><span ><span >Contracts uploaded to the system.</span></span></p><p class="MsoListParagraphCxSpMiddle" ><span ><span >-</span><span > </span></span><span ><span >Expiring contracts.</span></span></p><p class="MsoListParagraphCxSpMiddle" ><span ><span >-</span><span > </span></span><span ><span >Pending contracts awaiting upload.</span></span></p><p class="MsoListParagraphCxSpMiddle" ><span ><span >-</span><span > </span></span><span ><span >Amendments and renewals.</span></span></p><p class="MsoListParagraphCxSpMiddle" ><span ><span >·</span><span > </span></span><span ><span >Support management by providing accurate contract status reports.</span></span></p><p class="MsoListParagraphCxSpMiddle" ><span ><span >4-</span><span > </span></span><span ><span >Coordination</span></span></p><p class="MsoListParagraphCxSpMiddle" ><span ><span >·</span><span > </span></span><span ><span >Coordinate with Project Teams, Procurement, Legal, Finance, and other departments to obtain required contract information and documentation.</span></span></p><p class="MsoListParagraphCxSpMiddle" ><span ><span >·</span><span > </span></span><span ><span >Follow up with relevant stakeholders regarding missing documents or approvals.</span></span></p><p class="MsoListParagraphCxSpMiddle" ><span ><span >·</span><span > </span></span><span ><span >Assist the Contracts team in administrative activities related to contract processing.</span></span></p><p class="MsoListParagraphCxSpMiddle" ><span ><span >5-</span><span > </span></span><span ><span >Compliance</span></span></p><p class="MsoListParagraphCxSpMiddle" ><span ><span >·</span><span > </span></span><span ><span >Ensure compliance with company policies, procedures, and document control requirements.</span></span></p><p class="MsoListParagraphCxSpLast" ><span ><span >·</span><span > </span></span><span ><span >Support internal and external audits by providing required contract records and documentation.</span></span></p></td></tr></tbody></table></div><p><span ><span >Identify and report any discrepancies in contract documentation or system records.</span></span></p>
Responsibilities1. Achieving Sales Targets & Margins Identify and pursue new clients within designated industries to expand the customer base. Travel to meet potential clients, present solutions, and build relationships. Establish and maintain strong relationships with existing customers to ensure long-term partnerships. Understand and interpret customer requirements to propose customized solutions. Persuade clients of the value of the products/services in meeting their needs. Negotiate and close deals by agreeing on favorable terms and conditions. Participate in management meetings, contributing to sales improvement strategies and other initiatives. Respond professionally to customer emails and inquiries. Collaborate with Senior Industry Managers and Industry Managers to define strategic sales and marketing approaches. Maintain high-standard communication with company principals and external stakeholders.2. Maintaining Technical & Commercial Knowledge Attend regular sales and technical training sessions to stay updated on product innovations and industry trends. Liaise with other sales team members and technical experts to share insights and strategies. Support marketing activities by attending trade shows, conferences, and other industry events.3. Collaboration with the Service Team Offer after-sales support services to address customer technical issues and ensure satisfaction. Engage the service team to resolve customer service-related concerns efficiently. Coordinate activities between the service and sales teams to streamline processes within your industry.4. Organizing and Maintaining Customer Database Actively document and report sales activities using Salesforce (SFDC). Maintain and update client contact data with an accuracy level above 95% in the CRM system (SFDC). Monitor and manage customer interactions to ensure data quality and optimal customer engagement. Specifications Bachelor’s degree in Electrical, Mechanical, or Mechatronics Engineering.2–4 years of experience in technical sales, preferably within the industrial automation or process automation sectors. Strong technical background with the ability to understand complex systems and explain them to non-technical clients. Excellent negotiation, communication, and interpersonal skills. Proficiency in CRM systems, especially Salesforce (SFDC). Ability to work independently and manage multiple client relationships simultaneously. Strong problem-solving skills and the ability to offer after-sales support. Flexibility to travel as required to meet clients and attend industry events.